Nothing Comes Close to a Cobra
Introduction
Staying in touch with your family and friends is
convenient and easy when using your microTALK
radio. Some of the many uses you will discover include:
Making Life Easier and Safer
®
Communicating with others while hiking, biking, and working; keeping
Owner’s Manual
track of family and friends at a crowded public event; checking with
travel companions in another car; talking with neighbors; arranging
meeting spots with others while shopping at the mall.
®
Belt Clip
Secure your microTALK
Carrying your microTALK
radio while on the go.
®
radio with you is easy
when using the belt clip or optional wrist strap.
The belt clip easily attaches to your belt, purse,
or backpack.
Customer Assistance
For Assistance in the U.S.A.
In this user’s manual, you should find all the information you need
to operate your microTALK
after reading this manual, Cobra Electronics offers the following
®
radio. If you require further assistance
customer assistance services:
Automated Help Desk
English only. 24 hours a day, 7 days a week 773-889-3087 (phone).
Customer Assistance Operators
English and Spanish. 8:00 a.m. to 5:30 p.m. Central Time,
Monday through Friday (except holidays) 773-889-3087 (phone).
Questions
English and Spanish. Faxes can be received at 773-622-2269 (fax).
Technical Assistance
English only. www.cobra.com (on-line: Frequently Asked Questions).
English and Spanish. productinfo
For more information or to
order any of our products,
please visit our website:
www.cobra.com
®
TWO-WAY RADIO MODEL
CXT235
Nothing Comes Close to a Cobra
®
Printed in China
Part No. 480-741-P
English
Version B
For Assistance Outside the U.S.A.
Contact Your Local Dealer
A1
@cobra.com (e-mail).
©2013 Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 USA
www.cobra.com
Power Saver
DCS WX
VOX Low
CTCSS
Product Features
Introduction
Product Features
1
11
10
9
8
1. Antenna
2. External Speaker/
Microphone/Charge Jack
3. Mode/Power Button
4. Lock Button
5. Channel Up/Down Buttons
6. Backlit LCD Display
7. Speaker/Microphone
A2
12
2
13
14
15
8. Volume Up/Down Buttons
9. Light/Max Range Button
10. Talk Button
11. Call Button
12. Wrist Strap Connection
13. Belt Clip
14. Battery Compartment
15. Battery Door Latch
Warranty and Trademark
Introduction
Features
• 22 Channels
Seven shared
with FRS/GMRS,
seven FRS only,
eight GMRS only.
• 10 Channel NOAA All
Hazards Radio
• Weather Alert
• 121 Privacy Codes
(38 CTCSS codes/
3
4
5
6
7
83 DCS codes)
• Hands-Free Operation
(VOX)
• Scan
Channels,
privacy codes
• Backlit LCD Display
• Call Alert
Five selectable
tones
• Button Lock
• Speaker/
Microphone/
Charge Jack
• Roger Beep
Selectable On/Off
• Battery/Power Saver
• Keystroke Tones
• Battery Low Indicator
• Auto Squelch
• Maximum
Range Extender
• Belt Clip
A3
Product Features
Backlit LCD Display
3
2
1
13
12
1. Battery Low Indicator
2. VOX Icon
3. Scan Icon
4. Roger Beep Icon
5. Lock Icon
6. Low Power Icon
7. DCS/CTCSS Icons
8. Weather Icon
9. Weather Alert Icon
10. DCS/CTCSS Privacy Code Numbers
11. Power Saver Icon
12. Channel Numbers
13. Receive/Transmit Icon
Important FCC Licensing Information
This radio operates on General Mobile Radio
Service (GMRS) frequencies which require a
Federal Communications Commission (FCC)
license. See page 15 for licensing and other
related information.
Maximum range may vary and is based on
unobstructed line-of-sight communication
under ideal conditions.
11
4
5
6
9
8
7
10
arranty
W
Limited One-Year Warranty on Radio(s)
For Products Purchased in the U.S.A.
Cobra Electronics Corporation warrants that its Cobra microTALK
and the component parts thereof, will be free of defects in workmanship
and materials for a period of one year from the date of first consumer
purchase. This warranty may be enforced by the first consumer purchaser,
provided that the product is utilized within the U.S.A.
Cobra will, without charge, repair or replace, at its option, defective
microTALK
Cobra Factory Service department, accompanied by proof of the date of first
consumer purchase, such as a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for
warranty service, but the return charges will be at Cobra’s expense,
if the product is repaired or replaced under warranty. This warranty gives
you specific legal rights, and you may also have other rights which may
vary from state to state.
Exclusions: This limited warranty does not apply: 1) To any product
damaged by accident; 2) In the event of misuse or abuse of the product or
as a result of unauthorized alterations or repairs; 3) If the serial number
has been altered, defaced, or removed; 4) If the owner of the product
resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness
for a particular purpose are limited in duration to the length of this warranty.
Cobra shall not be liable for any incidental, consequential or other damages;
including, without limitation, damages resulting from loss of use or cost of
installation.
Some states do not allow limitations on how long an implied warranty
lasts and/or do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
For Products Purchased Outside the U.S.A.
Please contact your local dealer for warranty information.
90-Day Warranty on Rechargeable Batteries
For products purchased in the U.S.A. and Canada.
Trademark Acknowledgement
®
, microTALK®, Nothing Comes Close to a Cobra®, VibrAlert
Cobra
and the snake design are registered trademarks of Cobra Electronics
Corporation, USA. Cobra Electronics Corporation™ is a trademark
of Cobra Electronics Corporation, USA.
Acknowledgement
®
radios, products or component parts upon delivery to the
Nothing Comes Close to a Cobra
®
®
radios
®
•
•
17
Remove Belt Clip
PullUp LockLatch
Insert Batteries
Operation Customer Assistance Warranty
Introduction
Caring for Your microTALK®Radio
•
Your microTALK®radio will give you years of trouble-free service
if cared for properly. Handle the radio gently. Keep the radio away
from dust. Never put the radio in water or in a damp place. Avoid
exposure to extreme temperatures.
Installing batteries
•
To install or replace batteries:
1. Remove belt clip by releasing belt clip
latch and sliding clip up.
2. Pull up on the battery door latch to remove the
battery compartment cover.
3. Insert the supplied four AAA rechargeable
batteries or non-rechargeable alkaline batteries.
Position batteries according to polarity
markings.
4. Replace battery compartment cover and
belt clip.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc), or
rechargeable (Ni-Cd, Ni-MH, etc.) batteries.
To charge batteries in radio:
1. Check to see that the batteries have been
inserted properly.
2. Insert the wall charger/adapter into the charge
jack located at the top of the radio.
3. Plug the wall charger/adapter into electrical
outlet.
Use only the supplied rechargeable batteries and charger for
recharging your Cobra microTALK radio.
Cobra recommends your radio is turned off while being charged.
Non-rechargeable alkaline batteries can also be used in your radio.
1
Nothing Comes Close to a Cobra
®
Radio Charger Jack
Customer Assistance WarrantyIntroduction
O
peration
Battery Low
•
When battery power is low, the Battery Low icon
will blink. Your batteries should be replaced or
recharged, if using rechargeable batteries.
Auto Battery Save
•
If there are no transmissions within 10 seconds,
the radio will automatically switch to Battery
Save mode and the Power Saver icon will flash in
the display. This will not affect the radio’s ability
to receive incoming transmissions.
Communicating with Another Person
•
1. Press and hold the Talk button.
2. With the microphone about two inches (5 cm)
from your mouth, speak in a normal voice.
3. Release the Talk button when you are
finished talking and listen for a response.
You cannot receive incoming calls while
pressing the Talk button.
Both radios must be tuned to the
same channel to communicate.
2
Using Your Radio
Operation
3
Quick Start
1. Press and hold the Mode/Power button
to turn on your radio.
2. Press the Channel Up or Channel Down
button to select a channel.
Both radios must be tuned to the same
channel/privacy code to communicate.
3. Press and hold the Talk button while
speaking into the microphone.
4. When finished talking, release the Talk
button and listen for a response.
Battery Low
Turning on Your microTALK®Radio
•
Press and hold the Mode/Power button until you
hear a series of audible tones indicating the radio
is on.
Your microTALK
®
radio is now in Standby mode,
ready to receive transmissions. The radio is
always in Standby mode except when the Talk,
Call or Mode/Power buttons are pressed.
Mode/Power
Talk Button
Battery Save Mode
Two Inches (5 cm) from
Mouth
To Select a Channel
•
With the radio on, select any of the 22 channels by
pressing the Channel Up or Channel Down button.
Both radios must be tuned to the
same channel to communicate.
Channels 1 through 7 are shared with FRS/
GMRS. Channels 8 through 14 are FRS only.
Channels 15 through 22 are GMRS only.
See page 14 for FRS/GMRS frequency
allocations and compatibility charts.
Channel Button
Channel Number
Nothing Comes Close to a Cobra
®
To temporarily turn off auto squelch:
Press the Light/Max Range button for
less than five seconds.
To turn maximum range extender on:
– Press and hold the Light/Max Range button
for at least five seconds until you hear
two beeps which indicates the maximum
range extender is on.
To turn maximum range extender off:
– Press and release the Light/Max Range
button or change channels.
Lock Function
•
The Lock function locks the Channel Up, Channel
Down and Mode/Power buttons to prevent
accidental operation.
To turn the lock on or off:
– Press and hold the Lock button for
two seconds.
A double beep sound is used to confirm your
lock on or off request. When in Lock mode,
the Lock icon will be displayed.
Customer Assistance WarrantyIntroduction
O
peration
Using Your Radio
Operation
Listening for a Response
•
Release the Talk button to receive incoming
transmissions. Your microTALK
®
radio is always
in Standby mode while the Talk or Call buttons
are not pressed.
To Adjust Volume
•
Press the Volume Up or Volume
Down button.
A double beep sound is used to indicate
the minimum and maximum volume levels
(1 through 8).
Call Button
•
Press and release the Call button.
The other person will hear a two second call
tone. This tone is used only to establish voice
communications.
See page 13 on how to select between
five call tone settings.
4
5
Volume Button
Call Button
Listening
Volume Level
Lock Icon
Light/Max Range
Lock Button
To Illuminate Display
•
Press and release the Light/Max Range button
to illuminate the display for 10 seconds.
Auto Squelch/Maximum Range
•
Your microTALK
®
radio will automatically shut off weak transmissions
and unwanted noise due to terrain, conditions or if you’ve reached
your Maximum Range limit.
You can temporarily turn off auto squelch or turn on maximum
range extender, allowing all signals to be received and extending the
maximum range of your radio.
Light/Max Range
microTALK®Range
•
Your range will vary depending on terrain and conditions.
In flat, open country your radio will
operate at maximum range.
Buildings and foliage in the path of the
signal can reduce the range of the radio.
Dense foliage and hilly terrain will further
reduce the range of the radio.
On FRS Channels 8 through 14, your radio
automatically switches to low power, which
will limit the range the radio can communicate.
Remember, you can achieve maximum
range by using maximum range
extender. See page 4 for details.
Maximum Range
Reduced Range
Reduced Range
Nothing Comes Close to a Cobra
®
Set CTCSS Privacy Codes
•
To select a CTCSS privacy code:
1. After selecting a channel, press
the Mode/Power button until the CTCSS icon
appears and the small numbers next to the
channel number flash on the display.
If DCS is turned on at the channel
selected, the display will flash the
CTCSS icon and “OFF.” To switch from
DCS to CTCSS, press the Channel Up
or Channel Down button while the
display is flashing “OFF.” The display
will then show the small numbers
flashing and you will then be able
to proceed to step 2.
2. Press using the Channel Up or Channel Down
button to select a privacy code. You can hold
the Up or Down button for fast advance.
3. When your desired CTCSS privacy code is
displayed, choose one of the following:
a. Press the Mode/Power button to enter the
new setting and proceed to other functions.
b. Press the Lock button to enter the new
setting and return to Standby mode.
c. Do not press any buttons for 15 seconds
to enter the new setting and return to
Standby mode.
Customer Assistance WarrantyIntroduction
O
peration
Using Your Radio
O
peration
6
7
Mode/Power
Privacy Code
Channel Button
Nothing Comes Close to a Cobra
®
Scrolling Through the Mode Function
•
By scrolling through the Mode function, you will be able to
select or turn on preferred features of your microTALK
®
radio. When
scrolling through the Mode function, your radio features
will be displayed in the same predetermined order:
Set CTCSS Privacy Codes
Set DCS Privacy Codes
Set NOAA All Hazards Radio Channel
Set NOAA Alert On/Off
Set Vox On/Off
Set Vox Sensitivity
Set Channel Scan
Set CTCSS Privacy Code Scan
Set DCS Privacy Code Scan
Set Call Tones
Set Roger Beep On/Off
Privacy Codes
•
Your microTALK radio incorporates two advanced coded squelch
systems that can help to reduce interference from other users
on any given channel. CTCSS (Continuous Tone Coded Squelch
System) provides 38 privacy codes and DCS (Digitally Coded
Squelch) provides 83 privacy codes. This provides a total of 121
Privacy Codes. Either system can be used on all channels, but both
systems cannot be used on the same channel at the same time.
To successfully communicate using a privacy code, both
the sending and receiving radios must be tuned to the same
channel and to the same privacy code system (CTCSS or
DCS) and privacy code number. Each channel will remember
the last privacy code system and number you select.
The privacy code 00 is not a privacy code, but allows all
signals to be heard on a channel that is set to 00 on both
the CTCSS and DCS systems.
M
ode/Power
Customer Assistance WarrantyIntroduction
O
peration
O
peration
Mode Functions
8
9
Nothing Comes Close to a Cobra
®
Set DCS Privacy Codes
•
To select a DCS privacy code:
1. After selecting a channel, press the Mode/Power
button until the DCS icon appears and the
small numbers flash on the display (01
through 83).
2. Press using the Channel Up or Channel Down button to select a DCS
privacy code. You can hold the Up or Down button for fast advance.
3. When DCS privacy code is displayed, choose one of the following:
a. Press the Mode/Power button to enter the new setting and
proceed to other functions.
b. Press the Lock button to enter the new setting and return to
Standby mode.
c. Do not press any buttons for 15 seconds to enter the new
setting and return to Standby mode.
NOAA* All Hazards Radio Channels
•
You can use your microTALK radio to listen to NOAA All Hazards
Radio channels transmitting in your area.
To listen to All Hazards Radio channels:
1. Press the Mode button until the All Hazards
Radio icon and the currently selected All
Hazards Radio channel are displayed.
2. Use the Channel Up or Channel Down
button to change All Hazards Radio channels.
3. The All Hazards Radio icon will continue to
be displayed when All Hazards Radio is on.
Choose one of the following:
a. Press Mode button to proceed to other functions.
b. Press the Lock button to exit All Hazards Radio
channel mode and return to Standby mode.
Weather (WX) Alert Mode
•
Turning On the Weather Alert function will allow your radio to
automatically receive NOAA Hazard Alert radio signals and warnings
from designated NOAA broadcast stations. If the radio is turned ON, it
will alert to Weather and other emergency alerts broadcast by NOAA.
This feature is set to OFF by default.
Make sure the strongest Weather channel
is selected for your area using the NOAA
All Hazards Radio Channels selection in
the previous menu.
To turn Weather Alert On or Off:
1. Press the Mode/Power button until the
Weather Alert icon flashes on the display. The
current On or Off setting is displayed.
2. Press the Channel Up and Channel Down
button to turn Weather Alert On or Off.
3. Press the Lock button to save the new setting
and exit the Weather Alert Mode and return to
Standby mode.
Channel Buttons
Mode/Lock Button
DCS Privacy Code
If CTCSS is turned on at the channel
selected, the display will flash the DCS
icon and “OFF.” To switch from CTCSS to
DCS, press the Channel Up or Channel
Down button while the display is flashing
“OFF.” The display will then show the
small numbers flashing and you will then
be able to proceed to step 2.
Mode/Power
Channel Button
Mode/Power
Hazards Radio Icon
Channel Buttons
Lock Button
Customer Assistance WarrantyIntroduction
O
peration
10
11
O
peration
Mode Functions
Nothing Comes Close to a Cobra
®
Channel Scan
•
Your microTALK
®
radio can automatically scan channels.
To scan channels:
1. Press the Mode/Power button until the
Scan icon and the channel numbers appear
on the display.
2. Press the Channel Up or Channel Down button
to begin scanning channels.
The radio ignores specific privacy
codes while scanning channels.
The Scan icon will continue to be displayed when
scan is on. Your radio will continue to scan all
channels and stop if an incoming transmission is
detected. Your radio will remain on that channel
for 10 seconds.
During scanning (while receiving an incoming transmission),
you can choose from the following:
a. Press and hold the Talk button to communicate on that channel.
Your radio will remain on that channel and return to Standby
mode.
b. Press the Channel Up or Channel Down button to resume
scanning channels.
c. Press the Lock button to return to Standby.
Channel Button
Mode/Power
Scan Channels
Voice Activated Transmit (VOX)
•
In VOX mode, your microTALK®radio can be used “hands-free,”
automatically transmitting when you speak. You can set the VOX
sensitivity level to fit the volume of your voice and avoid transmissions
triggered by background noise.
To turn VOX mode on or off:
1. Press the Mode/Power button until the VOX
icon flashes on the display. The current On or
Off setting is displayed.
2. Press the Channel Up or Channel Down
button to turn VOX On or Off.
3. Choose one of the following:
a. Press the Mode/Power button to enter the
selected On or Off setting and proceed
to other functions.
b. Press the Lock button to enter the selected On
or Off setting and return to Standby mode.
To set VOX sensitivity:
1. Press the Mode/Power button until the VOX icon
flashes and the current sensitivity level is
displayed.
The current VOX sensitivity level is
displayed with letters “LE” and a Number
1 through 5, with Number 5 being the
most sensitive level and Number 1 being
the least sensitive level.
2. Press the Channel Up or Channel Down
button to change the setting.
3. Choose one of the following:
a. Press the Mode/Power button to enter the
selected setting and proceed to other
functions.
b. Press the Lock button to enter the selected
setting and return to Standby mode.
VOX Icon
Channel Button
Mode/Power
Channel Button
Mode/Power
VOX Sensitivity Level
Customer Assistance WarrantyIntroduction
O
peration
Mode Functions
O
peration
12
13
Nothing Comes Close to a Cobra
®
The Scan icon will continue to be displayed when privacy code scan
is on. Your radio will continue to scan privacy codes and stop as an
incoming transmission is detected. Your radio will remain on that
channel/privacy code for 10 seconds.
During scanning (while receiving an incoming transmission),
you can choose from the following:
a. Press and hold the Talk button to communicate on that
channel/privacy code. Your radio will remain on that
channel/privacy code and return to Standby mode.
b. Press the Channel Up or Channel Down button to resume
scanning privacy codes. If you do not press any button within
10 seconds, your radio will automatically resume scanning
privacy codes.
c. Press the Lock button to return to Standby.
Five Call Tone Settings
•
You can choose between five different Call Tone Settings to transmit
a call alert.
To change a call tone setting:
1. Press the Mode/Power button until the
letter “C” and the current call tone number
(01 through 05) is displayed. The current
call tone will sound for one second.
2. Press the Channel Up or Channel Down button
to hear the other call tone settings.
3. Choose one of the following:
a. Press the Mode/Power button to
enter the new setting and proceed
to other functions.
b. Press the Lock button to enter the new
setting and return to Standby mode.
Roger Beep Confirmation Tone
•
Your listener will hear an audible tone when you release the
Talk button. This alerts the other party that you are finished
talking and it is OK for them to speak.
To turn roger beep on or off:
1. Press the Mode/Power button until the
Roger Beep icon flashes. The current
on or off setting is displayed.
2. Press the Channel Up or Channel Down button
to select roger beep on or off.
3. Choose one of the following:
a. Press the Mode/Power button to enter the
new setting and return to Standby mode.
b. Press the Lock button to enter the new
setting and return to Standby mode.
Channel Button
Channel Button
Mode/Power
Mode/Power
Call Tone Setting
Roger Beep Off
Privacy Code Scan
•
Your microTALK radio can automatically scan the Privacy Codes
(either CTCSS 01 through 38 or DCS 01 through 83) within one
channel. Only one set of privacy codes (CTCSS or DCS) can be
scanned at a time.
To scan privacy codes:
1. While in Standby mode, press the Channel Up
or Channel Down button to choose the
channel on which you wish to scan privacy
codes.
2. Press the Mode/Power button until either the
CTCSS or the DCS icon appears on the
display and the Scan icon and the privacy
code numbers flash on the display.
3. Press the Channel Up or Channel Down button
to begin scanning privacy codes within the
channel you selected.
Mode/Power
Select Channel
Scan Privacy Codes
Operation
Warranty
Introduction
14
15
IMPORTANT NOTICE: FCC LICENSE REQUIRED
•
This two-way radio operates on GMRS (General Mobile Radio Service) frequencies
which require an FCC (Federal Communications Commission) license. A user must
be licensed p rior to operating o n Channels 1 throug h 7 on high power or 15
through 22, which comprise the GMRS channels of this radio. Serious penalties
could result for unlicensed use of GMRS channels, i n violation of FCC rules.
Operation of this radio is subject to additional rules specified in 47 C.F.R. Part 95.
Licensed users will be issued a call sign by the FCC, which should be used for
station identification when operating this radio. GMRS users should also cooperate
by engaging in permissible transmissions only, avoiding channel interference with
other GMRS users, and being prudent with the length of their transmission time.
For licensing information and application forms, please call the FCC Hotline
at 800-418-FORM. Request form #159 and form #605. Questions regarding
the license a pplicati on should be direct ed to the FCC at 888-CALL-FCC.
Additional information is available on t he FCC’s website at w ww.fcc.gov.
Channel 1 through 7 on low power and channels 8 through 14 comprise the
FRS (Family Radio Service). No license is required to operate on the FRS.
Safety Information for microTALK Radios
Your wireless handheld portable transceiver contains a low power transmitter.
When the talk button is pushed, it sends out radio frequency (RF) signals.
The device is authorized to oper ate at a du ty factor not to exceed 50%.
In August 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices.
Important
FCC RF Exposu re Requirements: For body-w orn operation, this radio has
been tested and meets the FCC RF exposure guidelines when used with Cobra
accessories supplied or designated for this product. Use of other accessories
may not ensur e compliance with F CC RF exposure guidelines. Use only the
supplied antenna. Una uthorize d antennas, modifications o r attachments
could damage the transmitter and may violate FCC regulations.
Normal Position
Hold the tran smitter approximately 2 inches from your face and speak in a
normal voice, with the antenna pointed up and away.
General Specifications
•
FRS/GMRS Frequency
Allocation and Compatibility
Important: Please note that Cobra GMRS models with 15 Channels
may designate different channel numbers for the same frequency.
For example, a Cobra 15 Channel GMRS model would need to be
tuned to Channel 11 in order to communicate with a 22 Channel
GMRS tuned to Channel 15. Please refer to the chart below for
channel/ frequency number compatibility.
A = Channel No. for 22 Channel FRS/GMRS Models
B = Channel No. for 15 Channel GMRS Models
C = Type of Radio Service
D = Frequency in MHz
E = Power Output
AB C D E
1 1 FRS/GMRS 462.5625 High
2 2 FRS/GMRS 462.5875 High
3 3 FRS/GMRS 462.6125 High
4 4 FRS/GMRS 462.6375 High
5 5 FRS/GMRS 462.6625 High
6 6 FRS/GMRS 462.6875 High
7 7 FRS/GMRS 462.7125 High
8 FRS 467.5625 Low
9 FRS 467.5875 Low
10 FRS 467.6125 Low
11 FRS 467.6375 Low
12 FRS 467.6625 Low
13 FRS 467.6875 Low
14 FRS 467.7125 Low
15 11 GMRS 462.5500 High
16 8 GMRS 462.5750 High
17 12 GMRS 462.6000 High
18 9 GMRS 462.6250 High
19 13 GMRS 462.6500 High
20 10 GMRS 462.6750 High
21 14 GMRS 462.7000 High
22 15 GMRS 462.7250 High
General Specifications
and Licensing
Customer Assistance
O
peration
Nothing Comes Close to a Cobra
®
The receiver for these two-way radios and the external power supply for
charging comply with part 15 of the FCC Rules. Operation is subject
to the following two conditions: 1) This device may not cause harmful
interference, and 2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Warnings: Replacement or substitution of transistors, regular diodes or
other parts of a unique nature, with parts other than those recommended by
Cobra may cause a violation of the technical regulations of part 95 of the FCC
rules, or violation of type acceptance requirements of part 2 of the rules.
16
Product Service Questions
•
For any questions about operating or installing this new Cobra product,
or if parts are missing…PLEASE CALL COBRA FIRST…do not return this
product to the store. See customer assistance on page A1.
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra first
before sending your radio. This will ensure the fastest turn-around
time on your repair. You may be asked to send your radio to the
Cobra factory. It will be necessary to furnish the following to have
the product serviced and returned.
1) For warranty repair include a copy of the original sales receipt.
If you send the original receipt, it cannot be returned.
2) Send the entire product.
3) Enclose a detailed description of the problem along with the name
and address of where the product is to be returned.
4) Pack radio securely to prevent damage in transit. If possible,
use the original packing material.
5) Ship prepaid and insured by way of a traceable carrier such
as United Parcel Service (UPS) or Priority Mail to avoid loss in
transit to Cobra Factory Service:
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.
6) If the radio is under warranty, it will be repaired or exchanged
depending on the model.
Please allow approximately three to four weeks before
contacting Cobra for status. If the radio is out of warranty,
a letter will automatically be sent informing you of the repair
charge or replacement charge. If you have any questions,
please call 773-889-3087 for assistance.
For Products Purchased Outside the U.S.A.
Please contact your local dealer for product service information.
Product Service
Customer Assistance
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