CMS Products 676, 674 User Manual

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Terms and Conditions of Sale

LIMITED WARRANTY: Subject to the limitation specified herein, all parts included on original equipment manufactured by CRANE MERCHANDISING SYSTEMS and sold to purchaser are warranted for one year from the date of shipment of the equipment in question. This warranty applies only to the original purchaser of the Merchandiser and is null and void if the Merchandiser is sold during the period of warranty.

Defective parts will be repaired or replaced free of charge when the defective part is returned, with transportation charges prepaid by purchaser, to a destination designated by CRANE MERCHANDISING SYSTEMS.

This warranty does not include any cost of service rendered or repairs made by customer or its agents on Merchandiser, or parts, unless authorization to incur such expense has been given in writing by CRANE MERCHANDISING SYSTEMS prior to incurring such expense. This warranty does not cover labor and service charges performed by CRANE MERCHANDISING SYSTEMS service technicians.

This warranty does not apply to A) electrical components, wiring, or circuits or mechanical parts or assemblies damaged as a result of operating the Merchandiser at other than the design voltage and frequency specified on the Electrical Rating Tag, or B) in event of vandalism, fire or negligence, or C) incandescent lamps, neon lamps, fluorescent lamps, ballasts, starters or other expendable items, or D) when seal is broken on electronic boards, or E) when other manufactured components are installed in CRANE MERCHANDISING SYSTEMS Merchandisers.

Replacement parts sold by CRANE MERCHANDISING SYSTEMS as After Market shall be covered for three months from the date shown on the parts invoice. Purchaser must obtain prior RETURN AUTHORIZATION for return of all parts, following guidelines given by CRANE MERCHANDISING SYSTEMS.

New, unused parts purchased as After Market can be returned within 30 days from date of parts invoice, with prior authorization from CRANE MERCHANDISING SYSTEMS.

THIS WARRANTY IS IN LIEU OF ALL OTHER W ARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A P ARTICULAR PURPOSE. CRANE MERCHANDISING SYSTEMS SHALL NOT BE RESPONSIBLE FOR CONSEQUENTIAL OR PUNITIVE DAMAGES. CRANE MERCHANDISING SYSTEMS neither assumes nor authorizes any person to assume for it any obligation or liability in connection with the sale of said equipment or any part thereof.

Page 3

HotCup Operators’ Guide Table of Contents

Table of Contents

Specifications...................................................................................................................... 1

Major Parts .......................................................................................................................... 3

Controls and Indicators...................................................................................................... 7

Initial Setup........................................................................................................................ 13

Location Preparation.................................................................................................................. 13

Electrical Power Requirements.............................................................. .......... .......................... 13

Check the Power Outlet............................................................................................................. 13

Water Requirements.................................................................................................................. 14

Positioning the Merchandiser..................................................................................................... 14

Connecting Everything............................................................................................................... 15

Final Mechanical Preparation .................................................................................................... 16

Adjustments and Minor Maintenance......................................................................................... 30

Programming The HotCup............................................................................................... 34

Getting Around........................................................................................................................... 34

The Service Keypad................................................................................................................... 34

The Selection Switch Panel....................................................................................................... 34

The Displays.............................................................................................................................. 35

The Function Keys..................................................................................................................... 35

Other Keys................................................................................................................................. 36

Control Panel Switches Explained............................................................................................. 36

Programming Procedures ................................................................................................ 38

Some Conventions..................................................................................................................... 38

The Supervisor Mode................................................................................................................. 38

Gain Access to the Supervisor Mode......................................................................................... 38

Enter a New Supervisor Code ....................................................................................................39

Enter a FreeVend Code............................................................................................................. 39

Lock or Unlock Mode or Payout Keys........................................................................................ 39

Set Printer or Dex Options..........................................................................................................40

Lock or Unlock Data Clearing Access........................................................................................ 40

Select Display Language........................................................................................................... 40

Monetary Setup................................................................................................................. 41

Select Coin Mechanism and Options..........................................................................................41

Select Bill Validator and Options.................................................................................................42

Initial Setup of a Nonstandard Bill Validator................................................................................43

Select Monetary Options............................................................................................................ 43

Select Card Reader and Options............................................................................................... 44

Payout Coins.............................................................................................................................. 45

Set Up Winner Mode.................................................................................................................. 45

Set Up the Mug Discount........................................................................................................... 46

Set the Printer Baud Rate.......................................................................................................... 46

Disable Selections in the Merchandiser..................................................................................... 47

Assign Cup Sizes to Selections..................................................................................................48

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Table of Contents HotCup Operators’ Guide

Hot Drink Setup................................................................................................................ 49

Set Up A Hot Drink...................................................................................................................... 49

Whipper Options............................................................................................................... .......... 50

View or Set the Hot Water Tank Temperature............................................................................ 51

Set Up Low Temperature Dispensing........................................................................................ 51

Set Up Low Power Settings........................................................................................................ 52

Set the Ratio of Chocolate in Cappuccino.................................................................................. 53

Set the Brewer Rinse Time Interval........................................................................................... 53

Clear Tank Errors and Fill the Tank........................................................................................... 54

Set Up the Cup Only Option ...................................................................................................... 56

Product Configuration..................................................................................................... 58

Enter the Supervisor Code......................................................................................................... 62

Set the Machine to Vend a Large “D” Selection......................................................................... 62

Set Up Your Selection................................................................................................................ 62

Rinse the Brewer ....................................................................................................................... 66

Fill the Tank ............................................................................................................................... 66

PosiVend........................................................................................................................... 66

Set Up the PosiVend™ Anti-Jackpot Timer............................................................................... 67

View Number of Mug Vends...................................................................................................... 67

View Cup Ring Cycles Related to PosiVend™.......................................................................... 68

View Times No Cup Was Detected After a Cup Ring Cycled.................................................... 68

View Home Switch Usage Related to PosiVend™.................................................................... 68

View PosiVend™ Average Calibration Value ............................................................................ 69

Pricing............................................................................................................................... 70

Set the Price For a Cup Only..................................................................................................... 70

Set One Price for All Regular Size Drinks.................................................................................. 71

Set One Price for All Large Size Drinks..................................................................................... 71

Time Setup........................................................................................................................ 72

Set the Day of the Week............................................................................................................ 72

Set the Date and Year ............................................................................................................... 72

Set Time-of-Day Discount Vending............................................................................................ 73

Set Time-of-Day Free Vending.................................................................................................. 73

Messages.......................................................................................................................... 75

Select a Stand-by Message....................................................................................................... 75

Select a FreeVend Message...................................................................................................... 76

The End of Message Character................................................................................................. 77

The Character Set...................................................................................................................... 78

Testing............................................................................................................................... 79

Test the Display......................................................................................................................... 79

Test the Cup Mechanism........................................................................................................... 79

Test the Whippers...................................................................................................................... 80

Test the Air Compressor............................................................................................................ 80

Test Various Sensors and Switches.......................................................................................... 81

Rinse All Mixing Bowls............................................................................................................... 81

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HotCup Operators’ Guide Table of Contents

View Machine Info............................................................................................................. 82

View Discount Sales by Time Interval........................................................................................ 82

View Free Vends........................................................................................................................ 82

View Winners............................................................................................................................. 82

View Total Unpaid Vends........................................................................................................... 84

View Number of Test Vends...................................................................................................... 84

View Sales Data By Price.......................................................................................................... 84

View Machine ID number............................................................................................ .......... ..... 85

View Non-Resettable Sales and Vend Data.............................................................................. 85

View Total Paid Sales................................................................................................................ 86

View Card Reader Paid Sales ................................................................................................... 86

Clear All Resettable Data........................................................................................................... 87

Clear Paid Sales Data Only....................................................................................................... 87

View Amount in Coin Box .......................................................................................................... 87

View Diagnostic Messages........................................................................................................ 88

Change Machine ID Number ..................................................................................................... 91

View the Water Tank Temperature............................................................................................ 91

View the Current Software Version Number.............................................................................. 91

View the Selection Machine Type.............................................................................................. 91

View the Selection Configuration............................................................................................... 92

Sanitation........................................................................................................................... 93

Basics ........................................................................................................................................ 93

Introduction................................................................................................................................ 93

Cleaning and Sanitizing -- What’s the Difference? .................................................................... 93

How Do I Sanitize? .................................................................................................................... 93

A Good Place to Start -- Your Sanitation Kit.............................................................................. 94

Sanitation Procedures................................................................................................................ 94

Overall Cleaning ...................................................................................................................... 100

Preventative Maintenance Cleaning........................................................................................ 101

Appendix A

The Optional Printer.................................................................................................................. A-1

Appendix B

The Infrared Mug/Cup Sensor .................................................................................................. B-1

Appendix C

DEX/UCS Interface Operation.................................................................................................. C-1

Appendix D

Modify Canister to Vend 12oz Cups ........................................................................................ D-1

Appendix E

Clean Hot Water Tank .............................................................................................................. E-1

Appendix F

The FreeVend Keyswitch Option.............................................................................................. F-1

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Table of Contents HotCup Operators’ Guide

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Page 7

HotCup Operators’ Guide Specifications

Specifications

SPECIFICATIONS COMMON TO ALL MACHINES

DIMENSIONS 72" (183 cm) high

32" (81 cm) wide

28.5" (72 cm) deep

WEIGHT 475 lbs (215.5 kg) WATER REQUIREMENTS Minimum: 20 psi (137.8 kPa)

Maximum: 80 psi (551.2 kPa)

AMBIENT TEMPERATURE

OPERATING ENVIRONMENT

CUP CAPACITIES (APPROXIMATE)

Minimum: 41° F (5° C) Maximum: 90° F (32° C)

For indoor use only 5 oz cups - 965

7 oz cups (squat) - 805

8.25 oz cups - 735 9 oz cups (squat) - 770 10 oz cups - 690 12 oz cups - 660

CANISTER CAPACITIES (APPROXIMATE)

Fresh brew coffee - 13 lbs (Model 6 Freeze dry coffee - 2 lbs Fresh brew decaf - 9 lbs (Model 6 Freeze dry decaf - 2 lbs Tea (freeze dry) 1.5 lbs Chocolate - 10 lbs Soup (or sugar substitute) - 6.7 lbs (4 lbs) Sugar - 11 lbs Lightener - 4.5 lbs

PRODUCT OPTIONS

Model 67

4 Fresh Brew Standard Configuration:

Fresh brew coffee (pre-ground) Fresh brew OR freeze dry decaf Freeze dry tea Espresso, cappuccino, hot chocolate, and "cup only" selections Optional Configurations: Hot water selection Soup selection OR Sugar substitute condiment

74 only)

Model 67

6 Freeze Dried Standard Configuration:

Freeze dry coffee Freeze dry decaf Freeze dry tea Espresso, cappuccino, hot chocolate, and "cup only" selections Optional Configurations: Hot water selection Soup selection OR Sugar substitute condiment

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Specifications HotCup Operators’ Guide

SPECIFICATIONS COMMON TO ALL MACHINES (CONTINUED)

OPTIONS

ELECTRICAL

Automatic delivery door Base grille kit (1 sided) Base grille kit (3 sided) Coin box lock Data printer kit Debit card reader Door striping kit Everpure water filter kit Cuno water filter kit Hydro-Life water filter kit

Soup whipper kit

Flex Ace door lock and key Van door lock and key Free vend keyswitch Snap-on ingredient canister extension sleeves (4" tall) Sugar substitute Ingredient rinse tray Cup/mug electronic sensor (cup hold switch kit) PosiVend Hot water selection kit Filter paper kit (2400 vends per roll) for brewer (Model 6 Choice of ""Textured white"" or ""Textured gray"" paint for cabinet door

SPECIFICATIONS UNIQUE TO 115 VOLT MACHINES

115 Volts AC 60 Hertz 12 Amps Single phase

74 only)

COIN MECHANISM

BILL VALIDATORS

SPECIFICATIONS UNIQUE TO 220 - 240 VOLT MACHINES

ELECTRICAL

COIN MECHANISM

OPTIONS AND ACCESSORIES

MARS TRC-6000 COINTRON 3000 MARS TRC-6010XV (24 V) Maka/Conlux Model USPX-004 (24 V) Coin Acceptors Model 9302-LF (24 V)

MARS VFM1 pulse MARS VFM3 serial MAKA pulse COINCO MDB

220 - 240 Volts AC 50 Hertz 10 Amps 2 kW Single phase

OPTIONS AND ACCESSORIES

Executive coin mechanism interface

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HotCup Operators’ Guide Major Parts

POINT OF

Major Parts

The diagrams on the following pages will acquaint you with the major parts of the HotCup merchandiser. For more detailed information, please consult your PARTS MANUAL. If you do not have a PARTS MANUAL, contact National Vendors Parts Department.

MENU ASSEMBLY

PURCHASE PHOTO

EXTERIOR DOOR ASSEMBLY

CRANE

NATIONAL VENDORS

LOC

FRONT OF MERCHANDISER

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Major Parts HotCup Operators’ Guide

CUP MECHANISM TURRET ASSEMBLY AND MOTOR AND PCB ASSEMBLY

LOCK BAR ASSEMBLY

DELIVERY DOOR

636p0048

FRONT VIEW OF MERCHANDISER

INTERIOR VIEW OF MERCHANDISER DOOR

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HotCup Operators’ Guide Major Parts

MERCHANDISER CABINET INTERIOR

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Major Parts HotCup Operators’ Guide

MAIN

CONTROLLER

PCB ASSEMBLY

INTERFACE

BOARD

EXHAUST FAN BRACKET ASSEMBLY

OVERFLOW SWITCH ASSEMBLY

OPTIONAL INFRARED

CUP/MUG SENSOR

Posi-Vend

POWER PANEL ASSEMBLY

636P0047

MERCHANDISER CABINET INTERIOR

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HotCup Operators’ Guide Controls and Indicators Controls and Indicators

Power Panel. You may have one of three power panels, depending upon where you live. The

controls are fundamentally the same, however.

Circuit Breakers

any of the electrical components. If a circuit breaker trips and cannot be reset, consult your troubleshooting manual.

Back Side of U.S./ Canada Power Control Panel

U.S. and Canadian power control panel is a dc power supply for the coin mechanism. A fuse protects the board circuitry in the event of a coin mechanism solenoid failure. If the coin mechanism is not working, check this fuse. If the fuse is blown, a bad coin mechanism solenoid could be at fault.

Main Power Switch

. Circuit breakers protect the merchandiser against failures in the power supply or

. The circuit board mounted on the rear of the

. This is the main ON/OFF switch for the merchandiser.

WARNING

To protect against electrical shocks and possible damage to the

machine, turn this switch OFF when performing any maintenance

on the merchandiser.

MAIN

POWER

LABEL

SWITCH

ELECTRONICS

BREAKER

626P0005

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Controls and Indicators HotCup Operators’ Guide

1 E

MAIN

POWER

SWITCH

LABEL

OFF

MAIN

CIRCUIT

BREAKER

LOW VOLTAGE

CIRCUIT BREAKER

POWER CONTROL PANEL (U.S./CANADA)

TOP

DC POWER

SUPPLY PCB

FOR 110V COIN MECH

AGC

FUS

1 AM

BACK SIDE OF U.S./CANADA POWER CONTROL PANEL

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HotCup Operators’ Guide Controls and Indicators

MAIN POWER

ABEL

OFF

SWITCH

ELECTRONICS

CIRCUIT BREAKE

MOUNTING STUDS

FOR MEXICO ONLY

POWER CONTROL PANEL

(U.K./ MEXICO)

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Controls and Indicators HotCup Operators’ Guide

MAIN CONTROLLER

PCB ASSEMBLY

LED1 LED2

Main Controller PCB Display

the controller PCB.

POWER ON (LED 1)

HEARTBEAT (LED 2)

When lit, this red LED indicates electrical power is applied to the controller PCB.

When flashing, this red LED indicates that the controller PCB is active, and the software is operating.

When the merchandiser is operating normally, you should see a steady red POWER ON indicator . The red HEARTBEAT indicator

POWER ON

(LED 1)

FLASHING

HEARTBEA

(LED 2)

MAIN CONTROLLER DISPLAY

. This display consists of two light emitting diodes (LED) mounted on

NORMAL CONDITIONS:

ERROR CONDITIONS:

If an error is present, the red HEARTBEAT indicator will flash with an unbalanced on/off pattern (on longer than it is off). The

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HotCup Operators’ Guide Controls and Indicators

E H

HIGH VOLTAG INTERLOCK SWITCH

MESSAGE

DISPLAY

FREE VEND

KEYSWITCH

(OPTIONAL)

NSTRUCTION

PLATE

LETTERS

A-H,J

NUMERALS

1-9, *,0, #

MONETARY

PANEL

COIN

RETURN

BUTTON

LOW VOLTAG DOOR SWITC

SERVICE KEYPAD

CABINET

SELECTION SWITCH

BILL ACCEPTOR (OPTIONAL)

COIN INSERT

MONETARY PANEL

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Controls and Indicators HotCup Operators’ Guide

High V olt age Interlock Switch (U.S./ Canada). When the cabinet door is open, this switch turns off

the optional fan and bean light (if equipped), and turns on the service light.

High V olt age Interlock Switch (International)

all high voltage to the cabinet. Pulling the switch out restores high voltage for maintenance purposes.

Low Voltage Door Switch

Message Display

can see messages about how much money they have put into the merchandiser. The message display also tells customers when a selection is sold out and when vending is free, inhibited, or discounted. The message display shows you what you are doing when you program the merchandiser, and can show you what is wrong if there is a failure.

Free Vend Keyswitch

merchandiser to free vend without opening the door.

Selection Switch Panel

maintenance people may use this switch panel during programming and other support modes.

Coin Return Button

merchandiser prior to a vend.

Bill Acceptor (Optional)

validator, and how the machine is configured.

. This is how the merchandiser communicates with the outside world. Customers

. Informs the controller software of the main door open or closed status.

. This allows someone (other than maintenance people) to set the

. The customer uses these switches to make selections. Also,

. Pressing this button returns any coins that have been paid into the

. Accepts bills in various denominations, depending upon the type of bill

. When the cabinet door is open, this switch turns of f

Service Keypad

personnel the means to program, retrieve data from, and view diagnostic information about, the merchandiser.

. The service keypad is located at the top of the monetary panel. It gives service

SERVICE KEYPAD

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HotCup Operators’ Guide Initial Setup

Initial Setup

I. LOCATION PREPARATION

After your machine is unpacked and placed near its permanent location, you need to make sure you have the proper electrical and water service.

ELECTRICAL POWER REQUIREMENTS

This merchandiser needs electrical power as shown in the following table.

NOTE:

Each merchandiser should have its own electrical circuit.

POWER REQUIREMENTS

Country Volts Frequency

(Hz)

Current

(Amps)

Canada 115 60 15 France 230 50 10 Germany 230 50 10 United

Kingdom

230 50 10

United States 115 60 15

CHECK THE POWER OUTLET

This merchandiser is supplied with a service cord for the country of use and is terminated in a grounding type plug. The wall receptacle used for this merchandiser must be properly polarized, grounded, and of the correct voltage. Operating the merchandiser from a source of low voltage will VOID YOUR WARRANTY. Each merchandiser should have its own electrical circuit and that circuit should be protected with a circuit breaker or fuse conforming to local regulations.

Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL terminals of the wall receptacle. The voltmeter should indicate 110-130 volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.

Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUND terminals of the wall receptacle. The voltmeter should indicate 110-130 volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz locations.

Noise Potential Check - Place the leads of a voltmeter across the NEUTRAL and GROUND terminals of the wall receptacle. The voltmeter should indicate 0 volts ac. A measurement greater than 1.5-2.0 volts ac could result in problems for the merchandiser's electronic circuitry caused by electrical noise.

Any deviation from these requirements could result in unreliable performance from your merchandiser.

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Initial Setup HotCup Operators’ Guide

WATER REQUIREMENTS

The best type of water for coffee brewing is normal hard (tap) water. If your location has chemically softened water, you should do one of the following things:

• Have a non-softened supply line run to the merchandiser

• Contact your local water filter supplier for information and suggestions Well water can also be used in the HotCup Machine. However, you should have it checked

for levels of carbonates and alkalies. Contact your water filter supplier if these values are relatively high.

What is the Water Pressure at Your Location?

• It should be no less than: 10 psi ( 69.0 KPa) at 1/2 gallon/minute

• And no more than: 80 psi (522.0 KPa) at 1/2 gallon/minute

If you're not sure about the pressure and flow rate, check with your water company.

What to do With the Water Supply Line:

• Locate the supply line at the rear of your merchandiser.

• Equip the line with a shut-off valve.

Flush the water supply line before connecting it to the merchandiser. A minimum of five gallons is usually required before connecting the merchandiser to the supply line. DO NOT flush the merchandiser water system. If you do, you might introduce water line contaminants into the merchandiser.

II. POSITIONING THE MERCHANDISER

You can position this merchandiser anywhere in a bank of machines. It can even be placed on the end flush against a side wall. Be sure you leave enough room in front of the merchandiser for the door to move freely.

BE SURE THE REAR OF THE MERCHANDISER IS AT LEAST 6"

AWAY FROM THE WALL. THIS WILL ALLOW WARM, MOIST AIR

TO BE VENTED OUT OF THE MACHINE'S INTERIOR.

WARNING:

THIS MACHINE IS ONLY RATED FOR INSTALLATION IN AN

INDOOR LOCATION.

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HotCup Operators’ Guide Initial Setup

III. CONNECTING EVERYTHING

1. Connect the Merchandiser to the Water Supply:

a. You will need the following:

•A coil of copper tubing with outside diameter of 3/8 inch (9.5 mm) or greater. The appropriate plastic tubing may be substituted. The tubing must be long enough to reach from the water source to your machine with enough left over to form a loop about 2 feet (60 cm) in diameter. This will allow you to move the machine without straining the water line.

•A 3/8 inch (9.5 mm) flare fitting.

b. Connect the merchandiser to your water supply.

2. Connect the Merchandiser to the Electrical Power Supply:

Power inside the merchandiser is controlled by the main power switch, located on the power panel.

a. Make sure the main power switch is OFF. b. Connect the merchandiser’s power cord to your wall outlet.

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Initial Setup HotCup Operators’ Guide

SPIRIT LEVEL

LEVELER

IV. FINAL MECHANICAL PREPARATION

1. Level the Merchandiser:

a. Place a spirit level on the top front edge of the cabinet with the door fully closed. Adjust the

front legs only until the cabinet is reasonably level.

b. Hold the door open about 4 inches.

WARNING:

HAVE AN ASSISTANT HOLD THE MERCHANDISER WHILE YOU

ADJUST THE LEG LEVELERS.

c. Adjust the back legs so that the back leg leveler on the hinge side is off the floor just enough

so a piece of paper can slide under it with only a bit of resistance.

d. For proper weight distribution on all four legs, raise the back leg on the hinge side by

unscrewing the leveler 1½ turns.

NOTE

You may need to use pliers or channel locks to loosen the leg

levelers.

LEG

FRONT

LEG

LEFT REAR

LEG

1-1/2 TURNS

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HotCup Operators’ Guide Initial Setup

2. Mount the Base Plate: WARNING

DO NOT MOVE THE CABINET WHILE HEX HEAD SCREWS AND/

OR CARRIAGE BOL TS ARE LOOSENED. THE CABINET WOULD

BECOME UNSTABLE AND LIKELY TO TIP AND CAUSE INJURY.

a. Remove the pail(s) from the inside of the merchandiser. b. Remove the floor liner from the inside of the merchandiser. c. Remove the two caps as shown. d. Loosen the left leg assembly carriage bolts and nuts to allow mounting a base plate bracket. e. Secure one of the base plate brackets to the leg assembly using the two carriage bolts.

Tighten the carriage bolts and nuts.

f. Loosen the right leg assembly hex head screws to allow mounting the other base plate

bracket.

g. Secure the other base plate bracket to the right leg assembly using the two hex head screws.

Tighten the hex head screws.

h. Insert the short arms of the slides into the hinged t abs of the base plate. Position the slide so

the notch near the short arm is on the bottom side. i. Insert the long arms of the slides into the base plate brackets. j. Insert and secure a cotter pin through the hole in the back of each of the slides. k. Push the base plate toward the merchandiser cabinet. The front tabs of the base plate

brackets should seat in the notches in the long arms of the slides. l. Replace the caps, liner, and pail(s) removed previously.

CAPS

SLIDE - L.H.

BASE PLATE BRACKET

COTTER PIN

ASE PLATE

ASSEMBLY

SLIDE - R.H.

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Initial Setup HotCup Operators’ Guide

3. Install the Water Filter Cartridge:

IF YOUR MERCHANDISER HAS THE WATER FILTER OPTION, IT

CANNOT BE OPERATED WITHOUT A PROPERLY INSTALLED

WATER FILTER CARTRIDGE. If you do not have the water filter

option, continue with "Fill the Tank".

CUNO BRAND ...

CUNO FILTER

FILTER

LOCKING

TAB

TO INSTALL

THE FILTER:

1. INSERT NEW FILTER, ROTATE COUNTERCLOCKWISE UNTIL FILTER LOCKING TAB SNAPS INTO GROOVE AS SHOWN.

HEAD ASSEMBLY

GROOVE

TO REMOVE FILTER:

. CLOSE THE WATER SHUT

-OFF VALVE BY TURNING THE KNOB TO THE HORIZONTAL POSITION AS SHOWN.

WATER

SHUT-OFF

KNOB

2. LIFT THE FILTER LOCKING TAB, ROTATE FILTER CLOCKWISE AND PULL DOWN AS SHOWN.

CUNO

FILTER

LOCKING

TAB

Note:

Check the water filter installation record. There is a pla ce to write

the vend number on the cartridge. The cartridge is effective for a

maximum of 64,000 7 oz. vends, 56,000 8 oz. vends, 50,000 9 oz.

vends, or 37,000 12 oz. vends. Local conditions may require

more frequent replacement.

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HotCup Operators’ Guide Initial Setup

EVERPURE BRAND...

NOTE Check the water filter installation record. There is a pla ce to write the vend number on the cartridge. The cartridge is effective for a

maximum of 26,000 7 oz. vends, 22,000 8 oz. vends, 20,000 9 oz.

vends, or 15,000 12 oz. vends. Local conditions may require

more frequent replacement.

a. GPL recommends that you do the following procedure the first time you fill the tank in your

EuroDrink merchandiser: b. Remove the small inner "O" ring from the filter cartridge. c. Install the filter cartridge. d. Turn on the water at its source, and perform the tank filling procedure. e. Turn off the water at its source, remove the filter cartridge, and replace the "O" ring. f. Install the filter cartridge.

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Initial Setup HotCup Operators’ Guide

HYDROLIFE BRAND

INSTALLATION:

a. Place the filter inside the canister. Be sure the o-ring is seated in the canister just below the

threads.

b. Screw the canister and filter assembly onto the filter head until it comes to a stop. c. Open the water valve on the inlet line by rotating the handle to the vertical position as shown.

REMOVAL:

a. Close the valve on the inlet line by rotating the handle into the horizontal position as shown. b. Relieve water pressure by performing two or three water throws (See “Programming The

HotCup” on page 34).

c. Unscrew the filter and canister assembly from the filter head. Remove the filter from the

canister.

OPEN

POSITION

VALVE

CLOSED

POSITION

FILTER

CANISTER

INSTALL

OPEN

POSITION

HYDROLIFE

FILTER HEAD

O-RING

REMOV

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HotCup Operators’ Guide Initial Setup

4. Load the Optional Filter Paper:

a. Turn the fastener b. Insert filter paper in the filter paper housing as shown.

c. Feed the paper out of the housing as shown by the arrows molded into the back wall of the filter paper

housing

/4 turn counterclockwise and remove the filter paper cover.

d. Lift up the limit switch and feed the paper past it as shown. Release the limit switch.

e. Replace the cover.

f. Refer to routing label on filter paper cover. Feed paper under paper guide shaft and over rounded edge

of stainless steel brackets as shown. g. Lift and rotate the idler roller assembly up. h. Route the paper under the brewer cylinder and the idler rollers. i. Release the idler roller assembly, capturing the filter paper.

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Page 28

Initial Setup HotCup Operators’ Guide

j. Route the paper into the grounds bucket

k. Place the main power switch in the ON position.

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Page 29

HotCup Operators’ Guide Initial Setup

l. Test the brewer to be sure the paper feeds properly: On the service keypad, press ,

then press until the display shows BREW TEST.

i. Press to test each brewer position:

WARNING

Keep away from the brewer mechanism while it is operating.

Coming into contact with moving parts could injure you.

BREW 'R BREW The brewer is in the clamp position. BREW 'R HOMe The brewer is in the open position.

ii. Make sure the filter paper feeds properly without jamming.

iii. Replace the cup station and grounds bucket.

5. Install the Optional Coin Box Lock a. Install the lock cylinder, washer , and nut in the

order shown. b. Tighten the nut. c. Install the lock bar as shown, and secure with

the screw.

6. Set Up and Load the Coin Mechanism Standard Coin Mechanism Setting the Quarter Switch. If your coin

mechanism is not a MARS TRC 6000, skip this procedure and begin LOADING THE COIN MECHANISM.

a. Flip down the front of the coin mechanism as

shown, and set the quarter switch.

Load the Coin Mechanism.

LOCK CYLINDER

LOCK BAR

SCREW

NUT

WASHER

626P0011

a. Open the cabinet door and the monetary door. b. Insert coins into their respective tubes until each tube has been filled. c. Inspect the tubes for shingled coins and correct if necessary.

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Initial Setup HotCup Operators’ Guide

MDB Coin Mechanism

Install the coin mechanism as follows:

WARNING

Make sure the main power switch is turned OFF before

you work on the merchandiser. Failure to do so

could result in death or injury.

a. Turn OFF the main power switch. Refer to the instruction s provided with the coin mechanism

and remove the coin validator assembly.

b. Loosen the coin mechanism mounting screws on the merchandiser so they stand off about 1/

8" (0.3 cm).

c. Position the coin mechanism so the three keyed holes fit over the mounting screws. Pull

down on the coin mechanism to seat the screws in the keyways.

d. Tighten the mounting screws and reinstall the coin validator assembly.

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HotCup Operators’ Guide Initial Setup

e. The following figure shows a coin mechanism, bill validator, and card reader connected to

one another via an MDB. Some monetary configurations may not include all of these devices. Connect your coin mechanism as shown:

f. Turn ON the main power switch. Select MDB mech in the SELECT COIN MECHANISM AND

OPTIONS procedure on page 2-11. Press until the standby message is displayed,

then press . Insert enough coins through the coin slot into the coin tubes to more than cover the empty sensor. Insert coins one at a time and ensure they lay flat in the tubes. The

amount of coins you insert is internally recorded. g. Payout about 6 coins to ensure proper loading. h. Finish inserting coins through the coin slot to fill all the tubes with coins. i. Visually check the coin tubes to make sure coins are not shingled.

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Initial Setup HotCup Operators’ Guide

7. Fill the Tank:

a. Make sure the main power switch is ON. b. Turn on the water at its source.

c. On the service keypad, press , then press until the display shows TANK.FILL.

d. Press . You should hear water running into the tank, and the display will show

FILLING. The water will run until either the tank is full or 12 minutes go by, whichever happens first.

NOTE

The inlet water valve only stays open for 12 minutes at a time.

This is a safety feature to prevent water from running into a leaky

system and making a mess. It is possible for your tank to take

longer than 12 minutes to fill if your location has low water

pressure. T o be on the safe side, check for leaks if the water run s

a long time. If you find none, everything is normal; you just have

low water pressure.

e. When you hear the water stop running, repeat steps 3 and 4. Under normal circumstances,

nothing will happen. If water starts running and the display shows FILLING again, your pressure is low and it is just taking a long time to fill the tank. Repeat this step if necessary to be sure your water tank is full.

8. Fill the Canisters:

Open the lid as shown, and carefully pour the appropriate product into the canister. Repeat for all canisters in the machine.

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HotCup Operators’ Guide Initial Setup

9. Load Cups: CAUTION

Use only cups which have been designed for use in a hot

beverage vending machine.

a. Support the cup mechanism in the upright position. b. Push the latch forward to release the cup mechanism. Continue to support the cup

mechanism while you lower it into the loading position.

c. Remove the turret cover.

OBSERVE PROPER HYGIENE - DO NOT TOUCH THE CUPS!

d. Open the bottom of the wrapper on a stack of cups. e. Insert the wrapped cups into the turret and pull the wrapper out.

DO NOT FILL CUPS ABOVE THE LEVEL MARKED ON THE

OUTSIDE OF THE CUP TURRETS OR ABOVE THE “FILL LINE”

LABEL INSIDE EACH TURRET, OR MOTOR JAMS WILL OCCUR.

USE ONL Y THE SAME SIZE AND BRAND OF HOT DRINK CUPS IN

EACH TURRET; DO NOT INTERMIX!

f. Replace the turret cover afrter the turrets have been loaded. g. Be sure the cup mechanism is locked into the upright position.

10. Cup Size(s):

a. Make sure the cup sizes you select agree with the cups you have actually loaded during

setup.

b. Press , the display shows X OZ Y. “X” is the currently selected drink size for the cups

in turret 2 (normally large cups), “Y” is the currently selected drink size for the cups in turret 1. (Normally regular cups).

c. Press to change the #1 cup ring size; press to change the #2 cup ring size. d. Any changes made to the cup sizes must be “locked in”. There are two ways to do this:

i. If you are keeping some cup sizes the same, or putting the cups in different cup rings,

press and hold . The display momentarily shows CLEARING, two beeps sound, then shows FINISHED. This will reassign the old throw times to the new cup ring, if

possible.

ii. If you are loading all different size cups, or want to load all new default times, press and

hold . The display momentarily shows CLEARING, two beeps sound, then shows FINISHED. This will reload the factory default times you have established.

e. CONTINUE.

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Initial Setup HotCup Operators’ Guide

11. Test the Machine:

Your HotCup merchandiser is now ready to vend coffee, just as soon as the water in the tank

reaches its operating temperature. Press , and a reading of the tank temperature is displayed. When the display shows 94° C (202° F), it is ready for vending.

a. Close the door, make a selection, and enjoy your cup of coffee! b. You will now need to do the following before your machine is ready to start earning money:

•Set prices

•Set up the menu

•Establish time of day vending periods (if desired)

•Customize the drink recipes (if desired)

•Set up custom messages (if desired) Refer to the Programming section for details on these and other procedures.

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HotCup Operators’ Guide Initial Setup

12. PosiVend:™

PosiVend ™ensures that a cup is always available in the cup st ation before any money is collected or product delivered. The sensing system is a beam of infra-red light across the cup station which is broken by the cup when it falls into position.

The PosiVend™ software monitors the cup station sensor during the time the cup ring is cycled and for three seconds afterward. If a cup is not detected, the soft-ware will first determine if a second cup ring with the same size cups exists and will then try to drop a cup from the second ring. If the second ring also fails to drop a cup or is not usable, the software will repeat the attempt from the first cup ring to attempt to clear any jams in the cup delivery area. Each ring will be tried up to two times. If a cup is still not detected by the infrared sensor then several things happen:

• Any ring that failed twice in a row is placed temporarily out-of-service for a length of time that is determined by the user,

• The customer’s credit is either restored for another vend attempt or is returned automatically,

• Three beeps are sounded and the message SELECT ANOTHER SIZE is flashed if another size cup ring is available, or the message INSERT MUG is flashed in the event that no other cups are available. The customer may always get his money back by pressing the coin return button.

Insert mug is the default message. You may customize this message if desired.

Special rules exist to protect both the customer and the operator from loss. First and foremost, the customer is protected because no drink is spoiled nor money lost because a cup fails to fall to the cup station. The customer is given every chance to get his original choice of cup size by trying at least twice per ring to eject a cup. If two rings are available with the same cup size, the system will alternately try to vend a cup from each ring until the cup is delivered or both rings are placed out-ofservice.

The operator is protected by the anti-jackpot program of the system. It is con-ceivable that a customer could prevent cups from reaching the sensing area of the cup station in order to steal the cups and then get his or her money back for the vend. Under the PosiVend™ Anti-Jackpot system, the operator can lose no more than two cups in a row per ring. Then that ring is temporarily placed out-of-ser-vice both to protect the customer and to discourage theft. The amount of time that the cup ring is out-of-service is programmable from 0 to 99 minutes. After the time has elapsed, the cup ring will return to service but the count of the two failures is kept. If the previous problem was theft, then the next vend attempt from that ring will be successful and the count of the two previous failures will be erased. If the problem is an actual system failure, then the third failure will permanently place that cup ring out of service until a service technician visits the machine.

Alternate cup vends and mug vends still work as before. If a cup ring is out of service due to PosiVend™ the alternate vend will only be from a selected large cup to a small cup at the small cup price. An induced PosiVend™ failure cannot cause an alternate vend from a selected small cup to a large cup at the small cup price. This protects the operator from customers trying to get large cup drinks at a small cup price. (PosiVend™ will not automatically switch to a different cup size in midvend because it cannot be ensured that correct change will be returned for the new price.)

PosiVend™ can be turned off if desired, (See “Turn PosiVend™ On or Off” on page 64).

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Initial Setup HotCup Operators’ Guide

WATER

V. ADJUSTMENTS AND MINOR MAINTENANCE

1. Empty the Bill Stacker

2. Adjust the Water Valves

Water valves do not usually require adjustment, but in some cases adequate water volume cannot be achieved by the throw time setting alone (See “Programming The HotCup” on page 34). If absolutely necessary, adjust the valves in conjunction with setting the factory default timers during the Product Configuration programming mode.

a. Using a slotted screwdriver, turn the adjustment screw clockwise to decrease the water flow

rate.

b. Turn the adjustment screw counterclockwise to increase the water flow rate.

WATER TANK

WATER VALVE ADJUSTMENT SCREW

123456

WATE VALVE

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HotCup Operators’ Guide Initial Setup

FILL CANISTER

CANISTER SHELF

PINS ON MOTOR SHAFT MUST ENGAGE SLOTS

IN CANISTER

COUPLER

3. Install Canisters.

a. Place the canister in position as shown. b. Engage the pins on the motor shaft with the slots in the canister coupler. c. Fit tabs on canister into the slots on the canister shelf. d. To ensure canister is correctly engaged with the rear mounting bracket, gently push down on

the front edge of the canister lid.

PINS ON MOTOR SHAFT MUST ENGAGE

SLOTS IN CANISTER FILL CANISTER

COUPLER

CANISTER SHELF

626P0017

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Initial Setup HotCup Operators’ Guide

4. Adjust the Cup Mechanism.

a. Place seven cups in the cup ring. b. Observe the clearance as shown in view B. c. If necessary adjust by first loosening the adjustment arm screw (view A). d. Move adjustment arm until correct clearance is achieved. e. Hold adjustment arm in place and tighten adjustment arm screw.

ADJUSTMENT

ARM

View A

LOOSEN SCREW

MOVE ARM

CUP CAM

View B

CORRECT

ADJUSTMENT

This clearance is just large enough to allow

cup ejection

ADJUSTED TOO TIGHT

ADJUSTED

TOO LOOSE

This side is snug

against cam

316P0118

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HotCup Operators’ Guide Initial Setup

5. Set Up the Menu Assembly.

a. From the inside of the door, remove screws as indicated in the figure below. b. Remove the menu board. If it is still held too tightly, repeat step 2.

c. Set up the menu board as desired and reinstall it in the reverse order of disassembly.

REMOVE

THESE

SCREWS

674p0005

November, 2007 33 6740001

Page 40

Programming The HotCup HotCup Operators’ Guide

Programming The HotCup

I. GETTING AROUND

Getting around the HotCup software is pretty easy once you know the features that are available to you, and how to use them. The three main parts you will use are the SERVICE KEYPAD, the SELECTION SWITCH PANEL, and the DISPLAY.

II. THE SERVICE KEYPAD

For most of your programming jobs, you will be using the service keypad conveniently located on the monetary panel. The service keypad has 16 keys. The three columns on the left are the mode keys. The right hand column contains the movement keys.

III. THE SELECTION SWITCH PANEL

The selection switch panel is also located on the monetary panel. Unlike the service keypad, it is accessible when the cabinet door is closed. These are the keys the customer will use to make selections. You can also use these keys during programming procedures.

DEF

XYZ

636P0044

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HotCup Operators’ Guide Programming The HotCup

IV. THE DISPLAYS

The 10-character display performs two functions, and is referred to in this book as "the display":

1. It shows the customer's selection and how much credit is in the machine, as well as the ready, service, and time of day messages.

2. It provides information and feedback to the service person during maintenance.

DISPL

V. THE FUNCTION KEYS

The FUNCTION keys on the service keypad can be used for up to three things:

THE PRIMAR Y PURPOSE

THE NUMBER

You might be asked to

enter a numerical value.

You can do this in two

ways: pressing this key

is the same as pressing

the "5" on the selection

switch panel.

This is the main job of the

key. From the standby

message, it will allow you to

enter a programming mode.

In this example, you can

view stored sales.

THE SECONDARY

PURPOSE

This is the key's "second job". This key can be used to delete a character when

you are editing custom

messages.

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Programming The HotCup HotCup Operators’ Guide

VI. OTHER KEYS

The MOVEMENT keys on the control panel let you move inside a mode, and back and forth between modes. To see how these keys let you move around, study the flow diagram on the next page.

The up and down arrow keys are your "legs", which let you move up and down the list of tasks. These keys are what let you continue from one step to the next in programming procedures.

This is your "activate" or "choose" key. It "opens a door" to additional information and lets you begin a programming task once you are inside of a mode. Sometimes, it is used as a toggle switch to show you your choices during a programming task.

This is your "end" key. Pressing it one or more times will move you back to the start of the mode, or all the way back to the standby message.

This key lets you start an action, such as a test.

VII. CONTROL PANEL SWITCHES EXPLAINED

Press this button to put your machine into the Price Setting mode. You can see maximum and minimum machine prices, and change prices for entire machine or individual selection.

Press this button to set up how the Free Vend mode will operate.

Press this button to view the water tank temperature, software version number, machine and accessory configuration, and active selection status.

Press this button to:

• Select display language

• Select coin mechanism and options

• Select bill validator and options

Press this button to:

• View total sales and vends by whole machine, selection, or drink size

• Clear resettable data

• View or set machine

• Select card reader and options

• Select monetary options

• Set winner feature

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HotCup Operators’ Guide Programming The HotCup

Press this button to:

• Download data into your portable data collection device (PDCD), OR

• Set printer baud rate, depending upon which device you are using

Press this button to:

• Set machine type configuration

• Set which selections are active

• Set up blended selections

• Set up cup sizes

Press this button to:

• Set time of day

• Set day, month, year

• Select display messages

• Press this button to pay one or more coins from the coin mechanism.

• Allows you to see any fault or condition that has placed the machine out of service

Press this button to:

• Perform test vends

• Test machine functions

• Set up time of day intervals for inhibit, freevend, and discount vending

• Edit messages

• Set message scrolling speed

• Test displays

• Fill the water tank

Press this button to:

• Enter the SUPERVISOR mode

• Change the SUPERVISOR access code

November, 2007 37 6740001

• Lock and unlock access to functions

Page 44

Programming Procedures HotCup Operators’ Guide

Programming Procedures

SOME CONVENTIONS

The pages that follow contain all the programming procedures for the HotCup. If you need to do a specific task, you can find it immediately by using the Programming Index. Most of the procedures have things in common, and here is a short guide to help you through these conventional presentations:

• All programming procedures assume that you are starting with the standby message showing

in the display. If not, just press until you get there.

• Each programming procedure is highlighted by a pointing hand: so it will stand out.

• To exit a mode (CONTINUE) at any time, press . Sometimes you may have to press the key more than once in order to exit all the way to the standby message.

• Text that looks like this: monetary panel.

• Definitions and helpful information will appear in shadow boxes:

DISPLAY represents what you will see in the display on the

HELPFUL HINT

THE SUPERVISOR MODE

The supervisor is allowed to do things that a normal user cannot, like controlling access to certain modes. The supervisor can lock out any of the programming modes to anyone who does not have the right "key". Once a supervisor enters the proper code, he or she will be able to:

• Change the supervisor access code

• Lock out any or all of the service keypad modes

• Select whether price lines are used

• Set whether data is cleared after being downloaded into a portable data collection device

• Grant or deny access to data items during

• Modify the machine configuration

GAIN ACCESS TO THE SUPERVISOR MODE

a. Press . The display shows:

code within 6 seconds to gain access.

A new machine has a factory-set supervisor code of

ENTER CODE. You must enter the four-digit supervisor

DATA RECALL

NOTE

0000.

b. When you have entered the right code, you will hear two beeps and see

display.

6740001 38 November, 2007

UNLOCKED in the

Page 45

HotCup Operators’ Guide Programming Procedures

ENTER A NEW SUPERVISOR CODE

a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38).

b. Press , then until the display shows

current supervisor code. Use the number keys to enter a new code.

IMPORTANT!

If you enter a new code, be sure to keep a written record of it.

There is no other way to access the SUPERVISOR mode.

c. CONTINUE.

ENTER A FREEVEND CODE

a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38).

b. Press until the display shows

The X's represent the current freevend code. Use the number keys to enter a new code. If the code is anything other than " to enable free vends.

c. CONTINUE

FREE XXXX.

0000", it must be entered after the key lock is turned in order

SUPER XXXX. The X's represent the

LOCK OR UNLOCK MODE OR PAYOUT KEYS

a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38).

b. Press until the display shows either

the number or character shown on the mode or payout key in question (1 through 9, # and *). To see if a key is locked or unlocked, press that key.

c. Press to change between locked and unlocked. When anyone other than the supervisor

tries to enter a locked mode, the display shows

The following mode keys cannot be locked out:

d. CONTINUE.

X. LOCKED or X. UNLOCKED. "X" refers to

LOCKED.

NOTE

November, 2007 39 6740001

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Programming Procedures HotCup Operators’ Guide

SET PRINTER OR DEX OPTIONS

a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38).

b. Press until the display shows:

PRINTER means that data will be sent directly to a printer,

DEX ONLY means that data remains in memory after it is downloaded into a portable data

collection device (PDCD),

DEX +CLR means that resettable data is cleared after it is downloaded into a PDCD.

c. Press to change between the three choices.

d. CONTINUE.

LOCK OR UNLOCK DATA CLEARING ACCESS

a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38).

b. Press until the display shows either #

. UNLOCKED. LOCKED means that non-supervisors cannot clear resettable machine

sales and vend data from the key.

c. Press to switch between #

The supervisor can clear data regardl ess of this setting, provided

the supervisor code was correctly entered first.

d. CONTINUE

SELECT DISPLAY LANGUAGE

a. Press . The current LANGUAGE is shown in the display. Press to choose the

. LOCKED and #. UNLOCKED.

. LOCKED or

NOTE

desired language. Your choices are:

ENGLISH, DEUTSCH, FRANCAIS, ESPANOL,

PORTUGUESE, SWEDISH, or NEDERLANDS.

b. CONTINUE.

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HotCup Operators’ Guide Monetary Setup

Monetary Setup

SELECT COIN MECHANISM AND OPTIONS

a. Press , then press until the current COIN MECHANISM is shown in the display .

b. Press to choose the desired coin mechanism. Your choices are:

DUMB MECH,

MDB MECH, EXEC MECH, or NO MECH

NOTE

If you selected EXEC MECH you can exit the function.

c. Press until the display shows

Coins and bills which are less than or equal to this value will be returned without a purchase being made.

Examples:

CHANGE X.XX.

CHANGE 0.00 Forced vend; NO change returned without a purchase. CHANGE .25 Nickels, dimes, and quarters returned without purchase. CHANGE 1.00 $1 bills and SBAs will be returned as change without purchase. Nickels,

dimes, and quarters are also returned.

d. Press until the display shows:

LOW.MSG X.XX. The display will show USE

EXACT CHANGE when the amount of available change in the coin mechanism falls below

the value of " is displayed, the worth of change is in the coin mechanism.

e. CONTINUE.

X.XX". Enter a value with the number keys. For example, if LOW.MSG 1.00

USE EXACT CHANGE message is displayed when less than a dollar's

November, 2007 41 6740001

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Monetary Setup HotCup Operators’ Guide

SELECT BILL VALIDATOR AND OPTIONS

a. Press , then press until one of the following is displayed:

NO DBV

SER.1.2.5.10.20

MDB.1.2.5.10.20

MDB. <*>

No bills will be accepted or there is no bill validator installed (you can exit the function).

The serial bill validator is selected and will accept $1, $2, $5, $10, and $20 bills. Use BILL SELECTION METHOD below to change the bills which will be accepted.

A standard MDB bill validator is selected. It will accept $1, $2, $5, $10 and $20 bills. Use BILL SELECTION METHOD below to change the bills which will be accepted.

BILL SELECTION METHOD: The standard $1, $2, $5, $10 and $20 bills are enabled by pressing

the 1, 2, 5, 6, or 7 ke y(s), respecti vely, to display which bill(s) will be accepted.

An MDB bill validator which accepts nonstandard bills or tokens is

connected and operating. Press to enter list of bills. (See “Initial Setup of a Nonstandard Bill Validator” on page 43).

BILL LIST OPERATION:

1. 1.00 ON

1. 1.00 OFF TKN

Use and to scroll through the list of bills.

Use to turn the bill acceptance ON or OFF.

Use to move up to the top level screen.

1. = Bill validator channel 1, each bill has its own channel

1.00 = Bill value ON = $1.00 bill will be accepted

OFF = $1.00 bill will not be accepted Token bills (same as coupon bills)

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HotCup Operators’ Guide Monetary Setup

INITIAL SETUP OF A NONSTANDARD BILL VALIDATOR

a. Connect the bill validator, select MDB in the bill validator selection screens. The standard

MDB.1.2.5.10.20" screen will appear first. Exit the bill validator setup by pressing .

" Bill information is now collected from the validator . Re-enter the bill validator selection screen

and the nonstandard screen "

PULSE DBV The pulse bill validator will accept $1 bills. Press to choose the

desired option.

b. CONTINUE.

SELECT MONETARY OPTIONS

This function lets you:

• Set declining balance,

• Set currency acceptance on low change,

• Set overbuy options,

• Set last bill stacking options

MDB. <*>" will appear.

Declining

Balance

a. Press , then press until one of the following is displayed:

Once Credit is established, multiple vends may occur until the coin return is pressed

DECLINE.ON - More than one vend is allowed, with a declining balance.

DECLINE.OFF - A declining balance is not allowed.

b. Press to display the desired choice.

c. Press until one of the following is displayed:

ACC <$$ X.XX The last bill which meets or exceeds maximum price will be held in escrow.

ACC.STK X.XX The last bill which meets or exceeds maximum price and MDB coupon

bills (token bills) will be immediately stacked.

Example: If setting is

immediately stack the second $1.00 bill inserted.

November, 2007 43 6740001

ACC.STK 1.00 and maximum price is $1.50. This setting will

Page 50

Monetary Setup HotCup Operators’ Guide

d. Press to display the desired choice.

The value of " i. First, "

enough change in the coin mech to cover all possible paybacks.

• For example, enter is less than $1.00's worth of change. Entering even though there is less than $5.00's worth of change, and so forth.

• Entering to cover them.

ii. The value of "

product. The customer will be shortchanged when an overbuy occurs.

• For example, for a value of $0.25: if there is no change in the machine and the customer inserts a $1.00 bill. The customer can purchase a product for $0.75 even though the change cannot be paid back. The customer will be shortchanged. Normally a purchase will not be approved unless all change can be paid.

• Entering 0.00 means that the vend will only be approved when the correct change can be returned (overbuy disabled).

X.XX" has two purposes:

X.XX" tells the machine how big a bill or coin to accept even though there is not

1.00. The machine will take a dollar bill or coin even though the re

5.00 tells the machine to take a five

NOTE:

This could cause a customer to be shortchanged.

0.00 means that bills or coins will only be accepted if there is enough change

X.XX" tells the machine how much the customer is allowed to overbuy a

e. CONTINUE.

SELECT CARD READER AND OPTIONS

a. Press , then press until the current card reader is shown in the display.

b. Press to choose the desired card reader. Your choices are:

NO CARD, DUMB

CARD, or MDB CARD.

c. Press until one of the following is displayed:

REVALUE.ON Allows credit to be transferred onto the card REVALUE.OFF Credit cannot be transferred to the card

d. Press to display the desired choice. e. CONTINUE.

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HotCup Operators’ Guide Monetary Setup

PAYOUT COINS

a. Press . If a dumb mech was selected, the display shows

was selected the display shows

b. Press . A dumb mech pays out one Nickel; an MDB mech pays a coin from tube 1.

Press . A dumb mech pays out one Dime; an MDB mech pays a coin from tube 2.

Press . A dumb mech pays out one Quarter; an MDB mech pays a coin from tube 3.

c. To continuously pay out coins, hold down the appropriate key. d. CONTINUE.

SET UP WINNER MODE

Winner:

At pre-selected intervals, a customer may receive a refund for a selection. You can select the intervals and qualifying selections.

PAY 123.

NDQ =123; if an MDB mech

a. Press , then press until one of the following is displayed:

WINNER OFF Winner function is disabled.

WIN XXX Winners are allowed at certain intervals, represented by "XXX".

b. Press to display the desired choice.

If you selected

c. The display shows

each winner vend. For example, an interval number of 50 means that a winner can happen any one time during the next 50 vends. Using the number keys, enter an interval number between 10 and 9999.

WINNER OFF, you can CONTINUE. Otherwise, go to the next step.

WIN XXX. XXX represents the number of vends that must occur per

November, 2007 45 6740001

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Monetary Setup HotCup Operators’ Guide

d. Press . The display shows * .---------. The dashes in the display represent which

selections are allowed winners. Press the appropriate letter key to enable a selection; press the key again to disable it. For example, pressing A, C, and E will cause the display to look like this: *

ADVANCED OPTIONS:

• Press to enable all selections; press to disable all selections.

•Press 0 or 1 to enable winners by cup size.

AN EXAMPLE . . . You want to enable winners on all selections except E and F. Do the following:

.A-C-E----, meaning that all A, C, and E selections can have a winner.

i. Press . The letters ii. Press E and F. The letters

e. CONTINUE.

SET UP THE MUG DISCOUNT

a. Press , then press until the display shows

value of the discount customers will receive for using their own mugs or cups. Enter the amount with the number keys. Enter 0 for no discount.

b. CONTINUE.

SET THE PRINTER BAUD RATE

a. Press . The display will show one of the following rates:

A through J appear in the display instead of the dashes.

E and F in the display are replaced by dashes.

MUG DSC XX. XX represents the

BAUD 1200, BAUD 2400, BAUD 4800, or BAUD 9600.

b. Press until the desired baud rate is displayed.

NOTE:

This baud rate must match that of your printer,

or it will not function properly.

c. CONTINUE.

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HotCup Operators’ Guide Monetary Setup

LOCK OR UNLOCK SELECTIONS

a. Press . The display shows

locked. Here, all selections are unlocked because they show up as dashes (-). Press the appropriate selection letter to switch from locked to unlocked and back again. For example, to lock out the "A" and "C" selections, press those letter keys on the selection switch panel. For this example, the display will show

Selections can be LOCKED OUT (made unavailable for vending). You may want to do this if there is a problem with that slelection, such as no product in the canister.

You can lock all selections at once by pressing .

Unlock them all at once by pressing .

b. CONTINUE.

DISABLE SELECTIONS IN THE MERCHANDISER

LK. - - - - - - - . This shows a list of selections that are

LK. A - C - - - - .

a. Press , then press until the display shows something like this:

LK. ABCDEFGH. This display means that all regular size selections

(A - H) are not available for vending. An available selection has its letter replaced by a blank space.

b. Press to display the second screen for X, Y, and Z selections.

c. Press the appropriate letter to toggle the display on or off.

NOTE

Press to lock all selections; press to unlock all selections.

November, 2007 47 6740001

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Monetary Setup HotCup Operators’ Guide

ASSIGN CUP SIZES TO SELECTIONS

(Supervisor Mode Only)

You can load up to two different sizes of cups in your machine (See “Assign Cup Sizes to Selections” on page 48). You may not always want a certain selection to use all of the cup sizes in your machine. For example, espresso is normally served in regular cups, so you probab ly will not want it to be available in large or jumbo cups.

a. Press , then press , until the display shows something like this:

ABCDEFGH. This display means that the smaller of the two cup sizes (0) is available for

selections (A-H).

b. Press to display all selections; press to clear all selections.

c. Press to display remaining selections (

represents the blended product, and the “2” represents the cup only selection.

NOTE:

If you have only one cup size in your machine, you will not see

the next display.

d. Press . The display shows something like this:

that the larger of the two cup sizes (1) is available for all selections (A - H).

e. Press the appropriate letter to toggle the display on or off. A selection that doesn’t vend the

displayed size cup has its letter replaced by a dash (-).

0 YZ2_ _ _ _ ). In this display, the “Y and Z”

1. ABCDEFGH. This display means

f. Press to display all selections; press to clear all selections.

g. Press to display remaining selections (1 YZ2_ _ _ _ ).

In this display, the “Y and Z” represents the blended product, and the “2” represents the cup only selection.

To vend a cup only, press 1, 2, 3 (large size) or 2, 3 (regular size).

h. Continue.

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HotCup Operators’ Guide Hot Drink Setup

Hot Drink Setup

SET UP A HOT DRINK

Be sure that the cup sizes you set in (setup cup sizes page, ), agree with the cup sizes actually in your machine. All procedures for setting up the hot drinks are similar, so this example will demonstrate how to set up the A selection, regular size fresh brew coffee.

a. Press , then press until the display shows

the selection (A, B, etc.). The dash (-) represents the size of the selection.

b. Press A. (If you were setting up the A selection for the large size drink, you would press 1

first, then A.) The display shows throw time for the A selection is 12.00 seconds. Enter a new time if desired.

c. Press . The display shows DRY. A .60. This means that the currently set dry product

throw time for the A selection is .60 seconds. Enter a new time if desired.

d. Pressing after each display will cause the following screens to appear:

WAT. A 12.00. This means that the currently set water

SETUP -*. The star (*) represents

DRY. A+ View and change the settings for an extra strong drink SUG. A View and change the settings for the sugar throw time SUG. A+ View and change the settings for extra sugar throw time LIT. A View and change the settings for the lightener throw time LIT. A+ View and change the settings for extra lightener throw time SUB. A View and change the settings for the sugar sub throw time SUB. A+ View and change the settings for extra sugar sub throw time STP. A View and change the steep time STP. A+ View and change the steep time for an extra strong drink AIR. A View and change the air compressor/pump running time dly. A View and change the amount of time after the vend to open the auto vend door

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Hot Drink Setup HotCup Operators’ Guide

WHIPPER OPTIONS

WHP. A XXX Press to view and change the whipper settings as follows: ON- The last 3 seconds of the drink is always whipped

ON+ The whole drink is always whipped OFF The drink is never whipped opt See below

• If

J+ is selected (See “Set the Machine Type Configuration Code” on page 55):

OPT- The last 3 seconds of the drink is whipped only when the J key is pressed OPT+ The whole drink is whipped only when the J key is pressed

• If

J- is selected(See “Set the Machine Type Configuration Code” on page 55):

OPT- The last 3 seconds of the drink is whipped unless the J key is pressed OPT+ The whole drink is whipped unless the J key is pressed

DIFFERENCES:

Some selections will not show all of these items. The E selection will have some additional selections:

WA.2 E View and set the water throw time for the cappuccino second product (chocolate) DR.2 E View and set the chocolate throw time for cappuccino PCT. E To automatically compute new times for cappuccino, enter a percentage, then

press . This percentage represents the amount of chocolate product in cappuccino, versus that in a normal chocolate drink. This time and the normal coffee settings will compute the new cappuccino time.

(This is a handy way to move from one selection to another without going to the screen first.)

If you try to set up a selection that is not configured, the display.

OPTIONS:

i. At any of the preceding displays, you can press to test throw that item.

ii. At any of the preceding displays, you can press * or # (on the selection switch panel) to

step through a list of that item’s throw times for other selections where that item is active. For example, pressing # at the is a handy way to move from one selection to another without going to the first.

If you try to set up a selection that is not configured, the

screen will remain in the display.

e. Continue.

WAT. A display will show the throw time for WAT. B. This

NOTE

SETUP screen will remain in the

SETUP

SETUP screen

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HotCup Operators’ Guide Hot Drink Setup

VIEW OR SET THE HOT WATER TANK TEMPERATURE

a. Press then until the display shows

water tank temperature setpoint in degrees Fahrenheit. If a decimal point appears ne xt to the “F”, the heater is on.

b. If desired, enter a new setpoint in the accepted range of 149° - 205° F (65° - 96° C).

NOTE

The lower limit for vending is 20° below setpoint, up to a

maximum of 180° F (82° C).

c. To change display units (replace the “F” with a “C” for Celsius), press . d. Continue.

SET UP LOW TEMPERATURE DISPENSING

a. Press then press until the screen displays either:

SET 202 °F . In this example, 202° is the

LTDIS off. This causes the machine to operate the same as the previous HotCup Center.

For example, with a setpoint temperature of 202º F the machine will in hibit vending when the water tank temperature reaches 182º F.

-or-

ltdis on. Allows vending to a water tank temperature of 140º F.

b. Press to change between ON and OFF.

c. Continue.

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Hot Drink Setup HotCup Operators’ Guide

SET UP LOW POWER SETTINGS

Low power settings allow for the water tank to be se t to a lower temperature at up to 4 dif ferent dates and times. For example, you want to lower the tank temperature to 160º F overnight on Mondays through Fridays. The machine tank temperature setpoint will be changed to 160º F at 6:00 pm and maintained at that temperature until 5:00 am on the following morning when the setpoint is returned to 202º F. Please keep in mind that at 5:00, the machine will just begin to increase to the 202º F setpoint temperature. It is up to you to determine how long that will t ake and to allow enough time for the tank to be at its proper temperature when the machine will be used. Typically, one hour is adequate to return to the normal operating temperature.

NOTE:

The machine OUT OF SERVICE condition during the low power interval will be

determined by how you have set the LTDIS configuration.

a. Press then press until the screen displays

b. Press the number of the time interval you want to edit, or to edit time interval 1( we will

use interval 1 for this example.

c. The display shows

interval (represented by 1) is on or off. Press to change the condition of the time interval.

d. If you turn an interval ON, it must be edited. You can edit a time interval now, then turn it

OFF until another time.

e. Press . The display shows

a new start time (24-hour format) for this interval. To enter the time for 6:00 pm, enter 1800.

f. Press . The display shows

a new stop time (24-hour format) for this interval. To enter the time for 5:00 am, enter 0500.

low.pw ON or low.pw Off. This display tells you whether your time

1.STRT X.XX.. X.XX is the currently set start time. Enter

1.STOP X.XX.. X.XX is the currently set stop time. Enter

LOW.PWR.

g. Press . The display shows

time interval is active. Pressing number keys 1 through 7 switches the days on/off. For example, press “2”, “3”, “4”, “5”, and “6”. The display now shows

This interval is active on Monday through Friday.

6740001 52 November, 2007

1.@ - - - - - - -. The dashes represent the days that this

1.@ - M t W t F -.

Page 59

HotCup Operators’ Guide Hot Drink Setup

SET THE RATIO OF CHOCOLATE IN CAPPUCCINO

a. Press , then press until the display shows either:

RA TIO XX "XX" is the percent age of chocolat e cont ained in a cappuccino drink or RATIO

No ratio is selected.

OFF

b. Press to switch between these two displays. To change the value of

enter the numbers directly . This is a quick way to set up your cappu ccino drinks. You can set a ratio close to your taste, turn ratio OFF, then alter the product throw.

NOTE

Leaving this step with

E and I selections. Leaving this step with a ratio set will alte r those setting s. The ratio

automatically selects the times for water and dry product throw. The E and I

selections no longer appear in the displays for those steps. If you desire greater

control over your cappuccino drinks, leave ratio OFF.

c. CONTINUE.

SET THE BREWER RINSE TIME INTERVAL

a. Press , then press until the display shows

the time of day (in hours and tenths of hours) the machine rinses the brewer. For example,

RATIO OFF displayed does not alter any previous settings for

SAN.TIM X.X. "X.X" represents

RATIO XX,

SAN.TIM 4.5 means that brewer rinse takes place at 4:30 am. Use the number keys to

enter a new time, if desired. Range: 0.0 - 23.9 in .1 hour (6 minutes) increments.

b. Press . The display shows

rinses the brewer after the last brewed selection. For example, brewer rinse takes place 2.5 hours after the last vend. Use the number keys to enter a new time, if desired. Range: 2.0 - 12.5 hours, in .1 hour (6 minutes) increments.

c. CONTINUE.

November, 2007 53 6740001

SAN.HRS X.X. "X.X" represents how soon the machine

SAN.HRS 2.5 means

Page 60

Hot Drink Setup HotCup Operators’ Guide

SET THE BOWL RINSE TIME

Mixing bowl(s) can be automatically rinsed by one of two methods: You can specify a set time of day when the bowl is rinsed, or you can specify that rinsing takes place a set time after the last selection is vended.1.

a. Press then until the display shows one of the following:

RIN.HRS 2.5 - This is how soon the machine rinses the bowls after a vend. In this example,

bowl rinse takes place 2.5 hours after the last vend. Range: 2.0 - 12.5 hours, in .1 hour (6 minute) increments.

-or-

RIN.TIM 4.5 - The time of day (in hours and tenths of hours) the machine rinses the bowls.

In this example, bowl rinse takes place at 4:30 am. Range: 0.0 - 23.9 in .1 hour (6 minute) increments.

NOTE:

If 24 hours passes without a vend, no rinsing will t ake pl ace. This

eliminates unnecessary rinsing over a weekend or holiday.

-or-

RINSE OFF - No bowl rinse takes place.

b. Press to switch between these options, and the number keys to enter new values. c. Continue.

CLEAR TANK ERRORS AND FILL THE TANK

a. Press , then press until the display shows

b. Press . This clears any tank error and start s filling the tank, if necessary. If it is taking

a long time to fill the tank AND THERE ARE NO LEAKS, you may see

diagnostic list again. Just press again after making sure there are no other problems, such as a restriction in the water inlet line or a clogged water filter.

c. Continue.

TANK FILL.

TANK ERR in the

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HotCup Operators’ Guide Hot Drink Setup

SET THE MACHINE TYPE CONFIGURATION CODE

(Supervisor Mode Only)

a. Press , then press until the display shows Mach.type (x).

b. Press to enter MACH.TYPE (1).

c. Press . The display shows CONF WXYZ "WXYZ" is the machine configuration code.

c. Press until the display shows D+J+ WXYZ. “D” is the automatic delivery door status.

A plus sign (+) means the door is on; a dash (-) means the door is off. Toggle this setting by

pressing . “J” is the whipper setting. Toggle a plus sign (+) or a dash (-) with the J key. (See “Whipper Options” on page 50).

“W” represents the machine type, “X” is the soup and sugar substitute configuration, “Y” is the brewer configuration, and “Z” is canister mapping. The following tables give the possible values for each of the four numbers. Enter the appropriate configuration code for your machine.

d. CONTINUE.

ENTER

FOR (W)

ENTER

FOR (X)

MACHINE TYPE CONFIGURATION

DEFINITION

1 Freeze Dried Use 5 Single Fresh Brew or Dual Fresh Brew

SOUP AND SUGAR SUBSTITITUE CONFIGURATION

DEFINITION

1 Canister 5 is not used 2 Canister 5 present, but receives no condiments 3 Canister 5 present, may receive condiments 4 Water Only

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Hot Drink Setup HotCup Operators’ Guide

SINGLE BREW

DUAL BREW

ENTER

FOR (Y)

1 Single Brew - Cofffee (Model 6 2 Dual Brew - Coffee and decaf coffee (Model 674) 6Freeze Dried

A machine with only one brewed selection (the second selection is freeze dried). Uses a single barrel brewer.

A Machine with two brewed selections. uses a single barrel brewer.

BREWER CONFIGURATION

DEFINITION

74)

CANISTER MAPPING (SEE FIGURE BELOW)

ENTER

FOR (Z)

MENU SELECTION

LETTERS FOR

CANISTER NUMBERS

1BA 2AB

Index: A=Coffee B=Decaf

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HotCup Operators’ Guide Product Configuration

S S

Product Configuration

COLLECTING DRY PRODUCT GRAM THROWS

Measuring the gram throw allows you to get the right amount of dry product or condiment into your hot drink. To do this, you need a container to catch the product throw and an accurate gram scale to measure its weight.

a. Make a measuring container by cutting down a p aper cup until it fits under the canister spout

as shown. b. Weigh the measuring cup and zero the gram scale accordingly. c. Make 5 test throws as instructed in the programming steps, then average the results. d. Weigh the test throw. e. Repeat steps 3 and 4 until you get the correct product or condiment weight.

Tables D1 and D2 show the factory default settings for the various dry products sold by the merchandiser. They are good starting points for you to use in setting up your machine. In the end, the amount of dry product or condiments you use in your drinks depends upon taste and manufacturers’ recommendations. Recommended weights and times are for guidance only, and you do not have to adhere to them.

UGAR UBSTITUTE

COVER

LIGHTENER

MIXING BOWL

CHUTE

SUGAR

CUP POSITION FOR TEST THROW

FRESH BREW COFFEE CANISTER

CHUTE

CUP POSITION FOR TEST THROW

Collecting Condiment Throws Collecting Ingredient Throws

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Product Configuration HotCup Operators’ Guide

DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS

WEIGHT (IN GRAMS) PER SIZE CUP

SELECTION

AFresh Brew Coffee

A Freeze Dry Coffee

A Strong freeze dry coffee

B Fresh brew decaf

B Freeze dry decaf

B Strong freeze dry decaf

Fresh brew coffee

ESPRESSO Freeze dry coffee

ESPRESSO

THROW TIMES (IN SECONDS) PER SIZE CUP

5oz 7oz 8oz 9oz 10oz 12oz

5.70

1.60

0.90

0.35

1.10

0.65

5.70

1.60

0.90

0.35

1.10

0.65

5.70

1.60

0.90

0.35

8.00

2.20

1.20

0.50

1.50

0.90

8.00

2.20

1.20

0.50

1.50

0.90

8.00

2.20

1.20

0.50

9.00

2.50

1.50

0.60

1.80

1.10

9.00

2.50

1.50

0.60

1.80

1.10

9.00

2.50

1.50

0.60

10.00

2.80

1.60

0.65

2.00

1.20

10.00

2.80

1.60

0.65

2.00

1.20

10.00

2.80

1.60

0.65

11.00

3.10

1.80

0.70

2.20

1.35

11.00

3.10

1.80

0.70

2.20

1.35

11.00

3.10

1.80

0.70

13.00

3.65

2.20

0.90

2.60

1.60

13.00

3.65

2.20

0.90

2.60

1.60

13.00

3.65

2.20

0.90

Strong freeze dry coffee

ESPRESSO Fresh brew coffee

CAPPUCCINO Freeze dry coffee

CAPPUCCINO Strong freeze dry coffee

CAPPUCCINO

F Instant tea

F Strong instant tea

GChocolate

HSoup

H Soluble Product

1.10

0.65

5.70

1.60

0.90

0.35

1.10

0.65

0.90

0.70

1.10

0.90

17.00

2.80

4.30

0.70

10.0

2.45

1.50

0.90

8.00

2.20

1.20

0.50

1.50

0.90

1.20

1.00

1.50

1.25

24.00

4.00

6.00

1.00

13.5

3.35

1.80

1.10

9.00

2.50

1.50

0.60

1.80

1.10

1.50

1.25

1.80

1.60

28.00

4.65

7.00

1.15

16.2

4.00

2.00

1.20

10.00

2.80

1.60

0.65

2.00

1.20

1.60

1.30

2.00

1.75

31.00

5.15

7.60

1.25

17.8

4.35

2.20

1.35

11.00

3.10

1.80

0.70

2.20

1.35

1.80

1.60

2.20

1.85

34.00

5.65

8.50

1.35

19.7

4.85

2.60

1.60

13.00

3.65

2.20

0.90

2.60

1.60

2.20

1.85

2.60

2.10

41.00

6.80

10.20

1.65

23.7

5.80

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HotCup Operators’ Guide Product Configuration

DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS (CONTINUED)

WEIGHT (IN GRAMS) PER SIZE CUP

SELECTION

D Sugar used in espresso

D Extra sugar used in espresso

E Sugar used in cappuccino

E Extra sugar used in cappuccino

F Sugar used in tea

F Extra sugar used in tea

F Lightener used in tea

F Extra lightener used in tea

F Sugar substitute used in tea

THROW TIMES (IN SECONDS) PER SIZE CUP

5oz 7oz 8oz 9oz 10oz 12oz

2.10

0.35

3.00

0.50

3.50

0.45

4.60

0.60

4.20

0.55

5.50

0.70

1.20

0.70

1.50

0.85

0.60

0.75

3.00

0.45

4.35

0.65

5.10

0.65

6.80

0.90

6.00

0.75

8.00

1.00

1.50

0.85

2.00

1.15

0.85

1.05

3.50

0.55

4.80

0.75

6.00

0.75

7.70

1.00

7.00

0.90

9.00

1.15

2.00

1.15

2.50

1.45

1.00

1.25

4.00

0.60

5.35

0.80

6.80

0.85

8.50

1.10

8.00

1.00

10.00

1.25

2.50

1.45

3.00

1.70

1.10

1.35

4.50

0.65

6.25

0.90

7.70

0.95

9.40

1.20

9.00

1.15

11.00

1.40

3.00

1.70

3.50

2.00

1.30

1.60

5.50

0.80

7.20

1.05

9.40

1.20

11.00

1.45

11.00

1.40

13.00

1.65

4.00

2.25

4.50

2.60

1.50

1.90

F Extra sugar substitute used in tea

*-* Sugar

*-* Extra sugar

*-* Lightener

*-* Extra lightene

*-* Sugar substitute

*-* Extra sugar substitute

D= Espresso E= Cappuccino I= Cocolate times for cappuccino * The actual gram weight of a product or condiment throw will vary depending upon the type of product or condiment used.

The weights given are approximate based upon factory testing. *-* Separate sugar, lightener, and sugar substitute timers are available for selections A/B/C, D, E, and F.

0.80

1.00

4.20

0.55

5.50

0.70

1.20

0.70

1.50

0.85

0.60

0.75

0.80

1.00

1.10

1.35

6.00

0.75

8.00

1.00

1.50

0.85

2.00

1.15

0.85

1.05

1.10

1.35

1.30

1.60

7.00

0.90

9.00

1.15

2.00

1.15

2.50

1.45

1.00

1.25

1.30

1.60

1.40

1.75

8.00

1.00

10.00

1.25

2.50

1.45

3.00

1.70

1.10

1.35

1.40

1.75

1.60

2.00

9.00

1.15

11.00

1.40

3.00

1.70

3.50

2.00

1.30

1.60

2.00

1.90

2.40

11.00

1.40

13.00

1.65

4.00

2.25

4.50

2.60

1.50

1.90

2.40

November, 2007 59 6740001

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Product Configuration HotCup Operators’ Guide

CAPPUCCINO

Cappuccino is made with various ratios of chocolate to cof fee, according to taste. Lightener (E timer) is also used for cappuccino. For an example, the default chocolate-to-cof fee ratio of 15/ 85 in a 8.2 5 oz. cup consists of the following:

• A chocolate throw (DR.2) lasting .65 seconds, providing 15% of the normal chocolate throw (approximately 5.4 grams*).

• A water throw for the chocolate (WA.2) lasting 2.65 seconds (chocolate product throw plus 2 seconds to ensure the mixing bowl is fully rinsed). The volume is about 59 ml, depending upon how the flow rate is adjusted.

• A throw for cappuccino coffee (product E) equal to a normal coffee (product A) throw.

• A water throw for the freeze dry coffee selection (water E) lasting for 5.55 seconds (132 ml).

• A water throw for the fresh brew coffee selection (water E) lasting for 5.55 seconds (153 ml).

In either case the water volume is enough to fill the remainder of the cup.

The actual mixing sequence is as follows:

a. The coffee portion of cappuccino is made using the same canister/valve combination as the

normal (A) coffee.

b. After the coffee is completely in the cup, the chocolate portion is made with the selection G

canister/valve combination. This gives the drink its traditional "layering"

* Chocolate weights will vary with different brands.

MOTOR SPEED BY LOCATION

HINTS:

To “fine tune” your Cappuccino drink to your exact taste, set a ratio close to what you like (between 5% and 50%). Adjust the individual timers using and until you are satisfied. You may

find it necessary to cut down on the amount of sweetener available to a cappuccino drink with a high ratio of chocolate, as the chocolate contains sweetener of its own.

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HotCup Operators’ Guide Product Configuration

CAFFE LATTE

Caffe Latte has a rich, robust coffee flavor. It is a full-bodied hot beverage with extra creamer, whipped to frothy perfection, with sugar optional. Try this recipe to expand your gourmet product selections and increase premium pricing opportunities.

ENTER THE SUPERVISOR CODE

a. Press . The display shows:

code within 6 seconds to gain access.

A new machine has a factory-set supervisor code of

When you have entered the right code, you will hear two beeps and see the display.

SET UP YOUR SELECTION

Follow the instructions in the PRODUCT CONFIGURATION section of this HotCup Operators’ Guide.

a. Make sure the machine is configured to use 12 oz. cups. b. Set up the 1D selection as follows:

a. Coffee: 17 grams b. Sugar: 2.5 grams c. Lightener: 5 grams d. Water: 6 ounces (about 177 ml) e. Steep time: 12.5 seconds f. Whip: ON +

To get these measurements, refer to PRODUCT CONFIGURATION.

ENTER CODE. You must enter the four-digit supervisor

NOTE

0000. SUPERVISOR in

See COLLECTING DRY PRODUCT GRAM THROWS, and perform test throws of the dry ingredients. See COLLECTING WATER THROWS, and perform test water throws.

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Product Configuration HotCup Operators’ Guide

COLLECTING WATER THROWS

National Vendors recommends the factory default times be used for water throws to ensure proper mixing. Table W1 gives the factory default water throw times for the various size cups and product selections.

WARNING

Water is EXTREMELY HOT! Be careful.

For a non-brewed selection, collect the water throws as follows:

a. Place a cup in the cup delivery station. b. Ensure the merchandiser is using the factory defaults for the cup sizes (refer to PRODUCT

CONFIGURATION). c. Initiate the water throw for a selection. d. Remove the cup and pour the water into a graduated cyclinder. e. Refer to table W1 for the correct volume of water. f. Adjust the water valve for that selection and repeat steps 3 through 5 until the correct volume

of water is thrown.

For a brewed selection, collect the water throws as follows:

a. Place a cup in the cup delivery station.

b. Press .

c. Press to brewer test.

d. Press twice to clamp brewer closed.

e. Press .

f. Press ..

g. Press to setup.

h. Enter “A” or “B”.

i. Press . (Listen for water valve to close.)

CUP FOR TAKIN WATER THROW

CUP DELIVERY

STATION

j. Press to air (pump).

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HotCup Operators’ Guide Product Configuration

k. Press . (Collect throw.)

l. Press twice.

m. Press .

n. Press to brew.

o. Press to home brewer.

p. Press .

WATER THROW DEFAULT TIMES AND VOLUMES

Selection

A Fresh brew coffee

B Fresh brew deca f

A Freeze dry coffee

B Freeze dry decaf

C 6th Product

D Espresso (FB)

D Espresso (FD)

FTea

GChocolate

H Soup

Time (in seconds) per size cup

Volume (in mL) per size cup

5oz 7oz 8oz 9oz 10oz 12oz

4.50 130

4.95 120

4.85 100

2.25

2.50

4.95 120

4.85 100

4.80 110

6.40 190

7.00 170

6.80 140

3.20

3.50

7.00 170

6.80 140

6.95 160

7.50 220

8.25 200

8.25 170

3.75

110

4.15 100

8.25 200

8.25 170

8.25 190

8.20 240

8.65 210

8.75 180

4.10 120

4.35 105

8.65 210

8.75 180

8.70 200

9.00 265

9.90 240

9.70 200

4.50 133

4.95 120

9.90 240

9.70 200

10.00 230

11.00 315

12.60 305

11.65 240

5.50 158

6.30 153

12.60 305

11.65 240

12.15

28H

H Soluble Product

November, 2007 63 6740001

4.85 100

6.80 140

8.25 170

8.75 180

9.70 200

11.65 240

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PosiVend HotCup Operators’ Guide

RINSE THE BREWER

WARNING

Very hot water will be dispensed in this te st. Coming into cont act

with hot water will HURT!

a. Press , then press until the display shows BREW RINSE.

b. Press to rinse the brewer. The brewer cycles, and RINSING is displayed. c. CONTINUE.

FILL THE TANK

a. Press , then press until the display shows TANK.FILL.

b. Press . This clears any tank error and starts filling the tank, if necessary.

NOTE

If it is taking a long time to fill the tank AND THERE ARE NO

LEAKS, you may see TANK ERR in the diagnostic list again.

c. Just press again after making sure there are no other problems, such as a restriction

in the water inlet line or a clogged water filter.

d. CONTINUE.

PosiVend

TURN POSIVEND™ ON OR OFF

a. Press then until the display shows one of the following:

sure.v off: None of the PosiVend™ functions are available. Use this if the PosiVend™

system is not installed, or there is some reason you do not want to use it (for example in a high cup theft situation).

sure.v on. The PosiVend™ system is operative. All of the PosiVend™ functions are

available.

b. Press to switch between the two choices. c. Continue.

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HotCup Operators’ Guide PosiVend

OPTIONAL OR MANDATORY POSIVEND™

a. Press then until the display shows one of the following:

opt’n sure.v: The machine reverts to home switch operation of the ring motors if the

PosiVend™ system cannot operate normally because of an obstruction in the cup station or for any other reason.

must sure.v: The vending machine is operational only if the PosiVend™ system is

determined to be working. Otherwise, the machine will go temporarily out of service until the blockage or other error is corrected.

b. Press to switch between the two choices.

c. Continue.

SET UP THE POSIVEND™ ANTI-JACKPOT TIMER

a. Press then until the display shows

minutes PosiVend™ will be disabled for either cup ring. The same value applies to the two timers (one on each ring).

b. Enter a number using either keypad.

If any cup ring motor fails to deliver a cup on two consecutive attempt s, the cup rin g goes out of service. After the time set in step 2 has elapsed, the cup ring goes back in service and is given one more chance to deliver a cup. If cup delivery is again unsuccessful, the ring goes out of service until the machine is serviced. A successful delivery on any cup ring will reset the failed attempts for that particular cup ring. If both cup rings perform three consecutive failed attempts (and the PosiVend™ sensor is determined to be working), the entire machine goes in the “mug only” mode until the machine is serviced. If either cup ring performs three consecutive failed attempts with the other cup ring in anti-jackpot timer mode, the entire machine will be in “mug only” mode (assuming PosiVend is working) until the preset time elapses (one more attempt will be made to deliver a cup) or the machine is serviced by a route operator.

c. Continue.

VIEW NUMBER OF MUG VENDS (Not Shown If Zero)

ajp.tmr xxm. XX represents how many

a. Press , then press until the display shows

vends. b. If desired, view this data by individual selection. c. Continue.

November, 2007 65 6740001

MUG X. “X” is the number of mug

Page 72

PosiVend HotCup Operators’ Guide

VIEW MACHINE ID NUMBER

a. Press , then press or until the display shows

represent the 6-digit machine ID number.

b. You can edit the machine ID number if the supervisor access code has been previously

entered (See “Gain Access to the Supervisor Mode” on page 38).

c. Continue.

VIEW CUP RING CYCLES RELATED TO POSIVEND™

(Not shown if zero)

a. Press , then press until the display shows

number of vends during which more than one ring cycle was required to successfully dispense a cup.

b. Press to clear the count. c. Continue.

VIEW TIMES NO CUP WAS DETECTED AFTER A CUP RING CYCLED (Not shown if zero)

PV.TOT xx. XX represents the

I.D. XXXXXX . The X’s

a. Press , then press until the display shows

number of times a cup was not detected after ring 1 cycled. Check the cup ring adjustment (see the Operator’s Guide), or the cup stack for damage if the count is excessive.

b. Press to clear the count.

c. Press until the display shows

was not detected after ring 2 cycled. Check the cup ring adjustment (see the Operator’s Guide), or the cup stack for damage if the count is excessive.

d. Continue.

VIEW HOME SWITCH USAGE RELATED TO POSIVEND™

(Not shown if zero)

a. Press , then press until the display shows

number of times home switches were used due to opt’n posi.v selected but not working.

b. Continue.

PV.FL2 xx. XX represents the number of times a cup

PV.FL1 xx. XX represents the

WO.PV xx. XX represents the

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HotCup Operators’ Guide PosiVend

VIEW POSIVEND™ LAST RECORDED CALIBRATION VALUE

a. Press PosiVend™ until the display shows

0 to 255, and represents the most recent value read from the sensor. The lower the number

the greater the sensor blockage. A number of 255 means that there is a fatal problem with

the PosiV end™ interface board. Ensure the PosiVend™ interface PCB is properly connected

to the main controller PCB. b. Continue.

VIEW POSIVEND™ AVERAGE CALIBRATION VALUE

a. Press , then press until the display shows

sensor calibration value (should be between 50 and 255 for proper sensor ope ration - i.e. 51

through 254). Although this number could go as low as 20, the PosiVend™ system will be

inoperative in this condition. b. Continue.

cal.lst xxx. XXX can be any number from

cal.ave xxx. XXX represents the average

November, 2007 67 6740001

Page 74

Pricing HotCup Operators’ Guide

Pricing

SET PRICES FOR INDIVIDUAL SELECTIONS

For this procedure, we will assume that the merchandiser is set up to vend two different sizes of cups. Also, the machine is configured to allow customers to vend a cup only (no drink). Here is an example of how to set prices for several different selections in this machine:

HELPFUL HINT

If most of the prices in your machine will be the same, perform the SET ONE PRICE FOR THE ENTIRE MACHINE procedure, then return to this procedure to set those prices which will be different.

a. Press . The display shows the maximum and minimum prices currently set in the

machine.

b. Either press to scroll through the selection list until you find the selection number you

want.

Go directly to the desired selection by pressing its letter.

To help you understand, here is an example. First, set the price for the regular size C

selection to $0.65. Press 0C, or until . . .

c. . . . the display shows

C .55. (The price for the C selection is currently at $0.55.) Enter the

new price (65 cents) using the number keys.

Now, set the price for the large size D selection. Press 1D, or until . . .

d. . . . the display shows

1 D.75 This is the D selection price for the large size cup (the "1"

means the large cup).

e. CONTINUE.

SET THE PRICE FOR A CUP ONLY

a. Press , then press until the display shows

2 .XX. "XX" represents the price

for a cup only.

b. Enter the new price using the number keys. c. CONTINUE.

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HotCup Operators’ Guide Pricing

SET ONE PRICE FOR THE ENTIRE MACHINE

a. Press . The display shows ** .XX .YY. This is the maximum (XX) and minimum (YY)

prices currently set in the machine.

b. Press . The display shows **.

CAUTION

Setting all prices in the machine will currently set prices.

If you are sure you want to do this, go to the next step.

c. Enter a new price. d. CONTINUE.

SET ONE PRICE FOR ALL REGULAR SIZE DRINKS

a. Press . The display shows ** .XX .YY. This is the maximum (XX) and minimum (YY)

prices currently set in the machine.

b. Press 0 (on the selection switch panel) and . The display shows 0*.

CAUTION

Setting these prices will currently set prices.

If you are sure you want to do this, go to the next step.

c. Enter a new price. d. CONTINUE.

SET ONE PRICE FOR ALL LARGE SIZE DRINKS

a. Press . The display shows **

prices currently set in the machine.

b. Press 1 (on the selection switch panel) and . The display shows

Setting these prices will currently set prices. If you are sure you

want to do this, go to the next step. If not, go to step 5.

.XX .YY. This is the maximum (XX) and minimum (YY)

1*.

CAUTION

c. Enter a new price. d. CONTINUE.

November, 2007 69 6740001

Page 76

Time Setup HotCup Operators’ Guide

Time Setup

SET THE TIME

a.Press . The display shows

TIME H.MM. "H.MM" is the time of day currently

set in the machine.

b. To change the time, just enter the time with the number keys using a 24-hour format (1300 =

1:00 pm).

NOTE

The new time will be displayed, but not updated in the system

until you press an arrow key or .

c. CONTINUE.

SET THE DAY OF THE WEEK

a.Press , then press until the display shows

@ SMTWTFS. The currently

set day of the week will be flashing. If it is correct, CONTINUE.

b. To change the day, press until the correct day is flashing.

c. CONTINUE.

SET THE DATE AND YEAR

a. Press , and press until the display shows

MM/DD YY" is the month, date, and year currently set in the machine. The slash (/)

MM/DD YY.

means that the U.S. date format is being used.

b. If desired, enter a new month, date, and year with the number keys.

To change to the European date format (

DD-MM YY), press . The display is now

shown with the date before the month, and the slash (/) is replaced by a dash (-) to avoid confusion.

c. CONTINUE.

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HotCup Operators’ Guide Time Setup

SET TIME-OF-DAY INHIBITED VENDING

Vending can be inhibited up to four times a day. This is useful when you don't want the machine used for any reason.

d. Press , then press until the display shows

e. Go to the see TIME INTERVAL EDITING procedure for an example of how to set up time-of-

day inhibited vending.

SET TIME-OF-DAY DISCOUNT VENDING

Vending can be discounted up to four times a day. For example, this can be used to favor earlyarriving employees.

a. Press , then press until the display shows

b. Go to the see TIME INTERVAL EDITING procedure for an example of how to set up Time-of-

Day Discount Vending.

SET TIME-OF-DAY FREE VENDING

Vending can be free up to four times a day.

INHIB - - - - .

DISCT - - - - . .

a. Press , then press until the display shows

b. Go to the TIME INTERVAL EDITING procedure for an example of how to set up time-of-day

free vending. c. CONTINUE.keys to enter a new time, if desired. Range: 2.0 - 12.5 hours, in .1 hour (6

minutes) increments. d. CONTINUE.

CUSTOM TIME INTERVALS

Times when normal vending is suspended in favor of special cases. For example, coffee could be discounted before working hours in the morning to favor early-arriving employees.

FREEV - - - - .

November, 2007 71 6740001

Page 78

Time Setup HotCup Operators’ Guide

TIME INTERVAL EDITING

You can select up to four times of day for each special vending period.

NOTE

If two or more of these time periods overlap, the interval

with the highest priority will overrule the other(s).

This order of precedence is:

1. INHIBIT

2. FREEVEND

3. DISCOUNT

For example, if a DISCOUNT time period is scheduled before the

end of an INHIBIT time period, DISCOUNT does not begin until the

INHIBIT interval has ended.

The time interval editing procedure is almost the same for the INHIBIT, FREEVEND, and DISCOUNT intervals. There is one difference for the DISCOUNT time interval, so that interval will be shown here.

a. The display shows

to edit time interval 1 (we'll use interval 1 for this example).

b. The display shows

interval (represented by X) is on or off. Press to change the status of the time interval.

If you turn an interval ON, it must be edited. You can edit a time

c. Press . The display shows

period. Enter a discount percentage of 25 with the number keys.

d. Press . The display shows

Enter a new start time (24-hour format) for this interval. To enter the time for 3:30 pm, enter

1530.

e. Press . The display shows

DISCT 1234 Press the number of the time interval you want to edit, or

1.DISCT ON or 1.DISCT OFF. This display tells you whether your time

NOTE

interval now, then turn it OFF until later.

1.DSCT XX This is the discount percentage for this

1.STRT X.XX "X.XX" is the currently set start time.

1.STOP X.XX. "X.XX" is the currently entered stop time.

Enter a new stop time (24-hour format) for this interval. To enter a stop time of 6:00 pm, enter

1800. You have now established a 25% discount that starts at 3:30 pm and ends at 6:00 pm.

f. Press . The display shows

time interval is active. Pressing number keys 1 through 7 switches the days on/off. The days you select will appear in the display. Press 2, 4, and 6. The display shows

1.@ - - - - - - -. The dashes represent the days that this

1.@ - M - W - F

-, meaning that the discount interval is only active on Monday, Wednesday, and Friday.

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Page 79

HotCup Operators’ Guide Messages

g. Press . The display shows 1. - - - - - - -. The dashes represent the selections affected

by this time interval. Press the appropriate letter key to turn the selections on or off.

NOTE

Selections not vended by your machine will not be displayed.

Press A, B, F, and H. The display shows

h. Press . The display shows either:

1. MESG OFF There is no custom message selected.

1. MESG X. This means that custom message X (1 through 8) will be displayed during this

time interval. Press the number key of the message you want displayed. Pressing 0 turns

the message OFF for this time interval.

1. A B - - - F - H.

STAND BY

The message that is displayed during normal vending periods when there are no out-of-service faults

(You can also press to scroll through the message list.)

NOTE

YOU CAN SET UP THE CUSTOM MESSAGE BY FOLLOWING THE

CUSTOM MESSAGE EDITING PROCEDURE.

i. CONTINUE.

Messages

SELECT A STAND-BY MESSAGE

a. Press , then press until the display shows

ST ANDBY MX. "X" represents the

current message number selected for the standby message. Two dashes mean that the

factory-set message is selected. b. To select a message, just press the corresponding number (1 through 8). To display the

factory-set message, press 0.

Press to scroll through all eight messages and the factory-set message.

c. CONTINUE.

November, 2007 73 6740001

Page 80

Messages HotCup Operators’ Guide

SELECT AN OUT-OF-SERVICE MESSAGE

a. Press , then press until the display shows

current message number selected to display when the machine is out-of-service. Two dashes mean that the factory-set message is selected.

b. To select a message, just press the corresponding number (1 through 8). To display the

factory-set message, press 0.

Press to scroll through all eight messages and the factory-set message.

c. CONTINUE.

SELECT A FREEVEND MESSAGE

a. Press , then press until the display shows

the current message number selected for the message that displays when the machine is in the freevend mode. Two dashes mean that the factory-set message is selected.

b. To select a message, just press the corresponding number (1 through 8). To display the

factory-set message, press 0.

SERVICE XX. "XX" represents the

FREEVEND XX. "XX" represents

Press to scroll through all eight messages and the factory-set message.

c. CONTINUE.

6740001 74 November, 2007

Page 81

HotCup Operators’ Guide Messages

EDIT CUSTOM MESSAGES

a. Press , and press until the display shows

the message you want to edit.

number you pressed).

b. Press . The message text is displayed with the first character flashing.

c. To view the message, press . The message scrolls across the display. To stop the

scrolling, press .

d. When the character you want to change is flashing, either enter it directly, or use and

to step through the character set until the desired character is displayed. Use the

arrow keys to highlight different characters. See the section on the next page for an

explanation of special keys and the character set.

MESSAGE X is displayed (X represents the message

EDIT MSG'S. Press the number of

SHORTCUT

Instead of stepping through the whole character set to enter a letter that is not on your

keypad, enter one close to the one you want, then step to it. Example: If you want to

enter an L, first press J on the selection switch panel.

Then press twice. Your L should now be displayed.

THE END OF MESSAGE CHARACTER

This is the most important character in your message, because it tells the machine when the message is ended. If you don't use this character, your message will be followed by a bunch of zeros. This character can be selected either from the character set or by a direct key entry (see the

next page).

November, 2007 75 6740001

Page 82

Messages HotCup Operators’ Guide

ENTERING YOUR MESSAGE

You will be using a combination of special keys and the keys on the selection switch panel to enter your message. Pressing the keys on the selection switch panel will enter the character shown on that key . Most of the keys on t he service keypad have a special purpose to help you create an d edit your messages:

Inserts an R at the flashing

character.

Inserts an S at the flashing

character.

Inserts a T at the flashing

character.

Repeats the letter to the left

of the flashing character.

"Pages" through the

message, ten characters

(one screen) at a time.

Steps forward and backward through the message, one

character at a time.

Steps forward and backward through the character list,

one character at a time.

Inserts a space at the

flashing character.

Deletes the current

character and closes up the

space.

Deletes the current

character and leaves the

space.

Enters the special "end of

message" character, which

denotes the end of the

message.

THE CHARACTER SET

0Aku[ > 1blv]? 2cmw# @ 3dnx °

4eoy+ 5fpz-

6gq (Space)/ 7hr-. 8i s$< 9jt‘ =

THIS IS THE END OF MESSAGE CHARACTER.

6740001 76 November, 2007

Page 83

HotCup Operators’ Guide Testing

TEST VEND SELECTIONS AND VERIFY CREDIT ADDED

Testin g

a. Press . The display shows TEST .00. You may now test vend selections.

b. To test vend selections without dropping a cup, press . The display shows

.00

. No cups will drop during the rest of your test vend session. If desired, you may place

TEST.NC

money in the machine.

In either case, if you insert money into the machine, the zeros in the display will be replaced

with the amount of the credit.

NOTE

Y ou may make one more test v end if you close the door while still

in TEST VEND mode.

c. CONTINUE.

TEST THE DISPLAY

a. Press , then press until the display shows

DSPLY TEST.

b. Press to light all display segments light; press to turn them off. c. Pressing a number key on the maintenance keyp ad, or any key on the selection switch p anel

causes all segments to display that character.

NOTE

To help differentiate the two keypads, a number from the

maintenance keypad has an apostrophe after it:

from the selection switch panel has a period after it:

d. CONTINUE.

TEST THE CUP MECHANISM

a. Press , then press until the display shows b. You can test the cup mechanism one of several ways:

Press 1 or . A cup is dispensed from the cup ring. c. CONTINUE.

1 '. A number

1..

CUP TEST.

November, 2007 77 6740001

Page 84

Testing HotCup Operators’ Guide

TEST THE AUTOMATIC DOOR (OPTIONAL)

a. Press , then press until the display shows

b. Press to test the automatic delivery door. The door will open, then close after one

second.

c. CONTINUE.

TEST THE WHIPPERS

a. Press , then press until the display shows b. Press the whipper number (1=whipper below main condiment mixing bowl, 2=soup whipper,

or 3=chocolate whipper) you want to test.

Press the letter of a selection containing a whipper. In either case,

c. CONTINUE.

WHIP X is displayed while the whipper under test ("X") runs.

DOOR TEST.

WHIP TEST.

TEST THE PUMP

a. Press , then press until the display shows b. Press to test the pump.

c. CONTINUE.

AIR TEST.

6740001 78 November, 2007

Page 85

HotCup Operators’ Guide Testing

TEST THE BREWER

a. Press , then press until the display shows

b. Press to test each brewer position:

WARNING

Keep away from the brewer mechanism while it is operating.

Coming into contact with moving parts could injure you.

BREW CLMPD The brewer is in the brew position.

ii.

BREW HOME The brewer is in the HOME position.

c. CONTINUE.

TEST VARIOUS SENSORS AND SWITCHES

a. Press , then press until the display shows

display will be replaced by the following place holders: M K P H L 1, defined as follows:

M = mug/cup sensor (if equipped) K = freevend keyswitch

P = waste pail switch H = high water tank level switch

BREW TEST.

IN.XXXXXX. The X's in the

L = low water tank level switch 1/2 = ring 1/2 cup sensor switch b. Actuate each switch or sensor to test its function. As you actuate each input, the display

element representing that switch blinks on. Releasing the switch causes that element to blink

off again, and be replaced by a dash. c. CONTINUE.

RINSE ALL MIXING BOWLS

WARNING

Very hot water will be dispensed in this test. Coming into cont act

with hot water is dangerous!

a. Press , then press until the display shows

b. Press to rinse all bowls.

c. CONTINUE.

RINSING is displayed.

BOWL RINSE.

November, 2007 79 6740001

Page 86

View Machine Info HotCup Operators’ Guide

View Machine Info

VIEW FREEVEND SALES BY TIME INTERVAL (not shown if zero)

a. Press , then press until the display shows

b. Press , then press until the display shows 1.FRV .00. This is the total sales for

freevend interval 1, shown even if zero.

c. Press to view intervals 2 through 4. d. CONTINUE.

VIEW DISCOUNT SALES BY TIME INTERVAL

a. Press , then press until the display shows **

b. Press . The display shows

(not shown if zero).

c. Press to view intervals 2 through 4.

1.DSC .00. This is the total sales for discount interval 1

_0$ XX.XX.

$ XX.XX.

d. CONTINUE.

VIEW FREE VENDS (not shown if zero)

a. Press , then press until the display shows

b. Press , then press until the display shows

machine-wide freevends, shown even if zero.

c. CONTINUE.

VIEW WINNERS (not shown if zero)

a. Press , then press until the display shows

b. Press , then press until the display shows

machine-wide winners, shown even if zero.

_0$ XX.XX.

FRV XX.XX. "XX.XX" is the tot al

_0$ XX.XX.

WIN XX.XX. "XX.XX" is the total

c. CONTINUE.

6740001 80 November, 2007

Page 87

HotCup Operators’ Guide View Machine Info

VIEW TIME DATA

a. Press , then press until the display shows

b. Press . The following message scrolls across the display: MAIN.1 237M 01/30 10.13

This example shows the latest time interval the main (machine) door was open (1). It was

open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am (10.13). Press

. If applicable, similar displays will appear for intervals 2, 3, and 4, otherwise, go to the

next step.

c. Press . The following message scrolls across the display:

TIME DATA.

LAST POWER 01/30 13.51 FOR 00. 0.23

This example shows that the last time the machine lost power was on January 30 (01/30) at

1:51pm (13.51) for zero days, zero hours, and 23 minutes (00. 0.23).

d. Press . The following message scrolls across the display:

LONGS.T POWER 01/30 10.58 FOR 00. 2.47

This example shows that the longest time the machine was without power was on January 30

(01/30) at 10:58am (10.58) for zero days, 2 hours and 47 minutes (00. 2.47).

e. Press . The following message scrolls across the display:

This example shows that the last time resettable sales was fully cleared was on January 30

(01/30) at 8:58am (8.58).

f. Press . The following message scrolls across the display:

This example shows that the last time the time or date was set was on January 30 (01/30) a t

9:15 am (9.15).

g. Press . The following message scrolls across the display:

This example shows that the last time prices were set was on January 30 (01/30) at 9:42 am

(9.42). h. CONTINUE.

NOTE

Refer to (VIEW DATA THREE DIFFERENT W AYS, page 83) to view

the date and time of the last vend of that selection.

FULL CLEAR 01/30 8.58

TIME SET 01/30 9.15

PRICE SET 01/30 9.42

November, 2007 81 6740001

Page 88

View Machine Info HotCup Operators’ Guide

VIEW TOTAL UNPAID SALES

NOTE

This does not appear if the total of unpaid sales is zero.

a. Press , then press until the display shows

unpaid sales (free vends, winner vends, 100% discounts, zero price vends) for the entire machine.

b. If desired, view this data by tray and individual selection. c. CONTINUE.

VIEW TOTAL UNPAID VENDS

a. Press , then press until the display shows

unpaid vends for the entire machine.

b. If desired, view this data by tray and individual selection. c. CONTINUE.

VIEW NUMBER OF TEST VENDS (not shown if zero)

_0$ XX.XX. "XX.XX" is the total

_0 XX. "XX" is the total number of

a. Press , then press until the display shows

vends.

b. If desired, view this data by cup size and individual selection. c. CONTINUE.

VIEW SALES DATA BY PRICE

You can view the total sales of each separate price in the machine.

a. Press , then press until the display shows **

b. Press . The display shows the lowest price followed by the dollar sales of all

selections costing that price.

c. Press to step through all the prices set in the machine.

TST X. "X" is the number of test

$ XX.XX.

d. CONTINUE.

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Page 89

HotCup Operators’ Guide View Machine Info

SET FREEVEND OPTIONS

a. Press until one of the following is displayed:

FREE OFF - Normal vending mode. No items are on freevend. A closure on the keyswitch

input causes the machine to go out of service.

FREE ALL - All items are on freevend. The credit display shows NO MONEY REQUIRED

A closure on the keyswitch causes the machine to go out of service.

FREE W/KEY - All items are freevended while there is a closure on the keyswitch input.

Normal cash sales are supported when the keyswitch input is open. If the free vend code

(selected under SUPERVISOR MODE) is not 0000, the code must be entered first.

FREE ONCE - A closure on the keyswitch input causes only the next item to be freevended.

Coin mechanism errors are ignored. This state is designed for card or token systems where

one item is vended per token. Normal cash sales are also supported.

b. Press until the option you want is displayed.

c. CONTINUE.

VIEW MACHINE ID NUMBER

a. Press , then press until the display shows

the 6-digit machine ID number. b. CONTINUE.

VIEW NON-RESETTABLE SALES AND VEND DATA

a. Press . The display shows

showing the total of all sales in the machine. This is a running total, and is not resettable.

b. Press . The display shows

NR$ XX.XX. "XX.XX" is a dollar and cents figure

NR X. "X" is the total number of vends made by the

I.D. XXXXXX . The X's represent

machine. This is a running total, and is not resettable. c. CONTINUE.

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VIEW DATA THREE DIFFERENT WAYS

Paid sales and vends can be viewed three different ways: By whole machine, by selection type, a nd by individual selection. The first screen of the data item shows its machine total.

i. To view the data by selection type, press the letter of the type you want to see. For

example, pressing A shows you the total sales and vends for the combined regular and

large size cups of the A selection. You can then press and to see data for

all the active selection types. ii. To view the data by individual selection, press the letter and number of the selection you

want to see. You can then press and to see data for all the active

selections.

iii. If viewing data by individual selection, press to view the date and time of the last

vend of that selection.

VIEW TOTAL PAID SALES

a. Press , then press until the display shows **

and cents figure showing the total of all PAID sales in the machine (as opposed to unpaid sales like winner and free vends). This is the total since the last time it was cleared.

b. If desired, view this data by cup size and individual selection. c. Continue.

VIEW CARD READER PAID SALES (not shown if zero)

a. Press , then press until the display shows **

b. Press . The display shows DBT XX.XX. "XX.XX" is the amount of money collected

from card reader sales.

c. CONTINUE

$ XX.XX. "XX.XX" is a dollar

$ XX.XX.

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HotCup Operators’ Guide View Machine Info

VIEW TOTAL PAID VENDS

a. Press , then press until the display shows **

paid vends for the entire machine. b. If desired, view this data by cup size and individual selection. c. CONTINUE.

CLEAR ALL RESETTABLE DATA

a. Press . The display shows

resettable.

b. Press and hold . Tw o beeps sound and the display shows

and then changes to c. CONTINUE.

CLEAR PAID SALES DATA ONLY

FINISHED. All data is cleared.

NR$ XX.XX. This is a running total, and is not

XX. "XX" is the total number of

CLEARING momentarily,

a. Press , then press until the display shows **

and cents figure showing the total of all PAID sales in the machine (as opposed to unpaid

sales like winner and free vends). This is the total since the last time it was cleared.

b. Press and hold . Tw o beeps sound and the display shows

and then changes to c. CONTINUE.

VIEW AMOUNT IN COIN BOX (not shown if zero)

a. Press , then press until the display shows

XX.XX" is the dollar and cents amount in the coin box.

" b. CONTINUE.

FINISHED. All paid sales data is cleared; other data is not cleared.

$ XX.XX. "XX.XX" is a dollar

CLEARING momentarily,

CBX XX.XX.

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VIEW AMOUNT IN VALIDATOR (not shown if zero)

a. Press , then press until the display shows

XX.XX" is the dollar amount in the bill stacker.

b. Press to show the quantities of bills in the stacker. For example, the display shows

DBV XX.XX.

$0120, meaning that there are 20 dollar bills in the bill stacker. Press again to show

the quantities of other bills, such as $5s, $10s, or $20s.

c. CONTINUE.

VIEW DIAGNOSTIC MESSAGES

a. Press . The display shows any of the following diagnostic messages, depending upon

any fault(s) present:

NO ERRORS None of the following errors are detected: KEYPAD xy Key(s) x, y stuck. ROM ERROR Key(s) x, y stuck. RAM ERROR RAM is not initialized or is not compatible with the currently loaded

software. If this message appears, initialize your RAM by performing the following procedure:

NOTE:

Initializing RAM will erase all your data and drink settings. Be

sure you have written this information down before continuing.

b. Press and hold until two beeps are heard, and the display shows

FINISHED.

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HotCup Operators’ Guide View Machine Info

KEYSWITCH MACH.TYPE 0

D+J+WXYZ

TANK ERR RING 1, 2 MTR 1A1B2X NO CUPS 1, 2 BREW JAM WASTE PAIL LOW WATER

The keyswitch input is active and configured as an inhibit. Machine type error displays machine type screen. NOTE: This is the

actual machine type screen. You may enter the correct machine type number directly on this screen without further action.

Configuration error; displays the machine configuration screen. NOTE: this is the actual config screen. You may enter the correct config number directly on this screen without further action.(Verify cup size and product

times in the product configuration screen).

Tank failed to fill or refill. The cup ring is jammed. Cup turrets are jammed. Out of cups. The brewer is jammed. The waste pail is full. The water level in the tank is low.

COLD WATER NO SENSOR No float WHIP 1 2 3 4 5 DOOR JAM NO MECH

MECH COMM MECH.SENSOR MECH ROM MECH.ACCEPT

MECH JAM

DEBIT CARD

Water in the tank is too cold to vend. Temperature sensor failed or missing. Float sensor failed or missing. Whipper motor failure (motor 1, 2, 3, 4, 5) The automatic delivery door is jammed. Coin mech not detected - machine will not operate if configured for coin

mech Incomplete coin mech communications check harness. Coin mech reporting a bad tube sensor replace mech. Replace the coin mechanism. Coin mechanism acceptor section is unplugged from the main body of the

coin mech. Connect the cable and cycle machine power OFF and then ON. One or more coin tubes are jammed. Pay a coin from each tube until the

jam is cleared. Card reader reporting error — machine will not operate if configured for

DEBIT ONLY.

CHECK DBV

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Bill validator reporting error — machine will not operate. Empty stacker, clear jams, etc.

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DBV COMM DBV MOTOR

DBV SENSOR

DBV JAM

DBV STACKR

CHK PRICE NONE READY pV.ERR CUP 1 pV.ERR CUP 2

Incomplete bill validator communications — check harness. One of the motors has failed. The unit will disable itself until the error is

corrected. Check for bill stuck in the acceptance path. If no bill is present, replace the validator. Cycle machine power OFF and then ON.

One of the sensors in the bill validator has failed. The unit will disable itself until the error is corrected. Check for bill stuck in the acceptance path. If no bill is present, replace the validator. Cycle machine power OFF and then ON.

A bill is jammed in the acceptance path. The unit will disable itself until the error is corrected. Remove bill stuck in the acceptance path. Cycle machine power OFF and then ON.

The stacker is open or removed. The unit will disable itself until the error is corrected. Install the stacker correctly.

Price error detected and changed to maximum - check prices. All selections are reported out of service. Cup ring 1 is out of service due to a PosiVend™ error. Cup ring 2 is out of service due to a PosiVend™ error.

pV.ERR PCB

PV.ERR SNSR

AJP.TMR1 XX

JP.TMR2 XX

ANo brewer Brewer.err Brewer jam

Reset brwr

PosiVend™ is ON but not working. The last calibration sample was 255. Check that the PosiVend™ PCB is present at J34.

PosiVend™ is ON but not working. The last calibration sample was £50. Check for a blocked sensor or disconnected harness.

PosiVend™ is active and ring 1 anti-jackpot timer is ON. XX is a value between 1 and 99 in minutes.

PosiVend™ is active and ring 2 anti-jackpot timer is ON. XX is a value between 1 and 99 in minutes, and represents the amou nt of time le f t on the anti-jackpot timer for this cup ring.

Brewer is missing or malfunctioning. The brewer is in an incorrect position. The brewer has not reached an appropriate position within a certain time-

out period. Check for a physical jam or a motor stall condition. The brewer is clamped and not vending, or is not in a brewer test mode.

Close the door (if open), or run a brew test.

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DOWNLOAD DATA TO A PDCD

a. Connect your portable data collection device (PDCD) in accordance with its operating

instructions.

b. Press . Data is downloaded into your PDCD.

NOTE

Depending upon the setting selected (See “Set Printer or Dex Options”

on page 40), data may be cleared after the download is complete.

c. Continue.

CHANGE MACHINE ID NUMBER

a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38).

b. Press , then until the display shows

digit machine ID number. c. Using the number keys, enter a new ID number. d. CONTINUE.

VIEW THE WATER TANK TEMPERATURE

a. Press . The display shows

(in degrees F or C, depending upon your choices). b. CONTINUE.

VIEW THE CURRENT SOFTWARE VERSION NUMBER

a. Press , then press until the display shows

software version number.

TEMP XX F. This is the current water tank temperature

I.D. XXXXXX . The X's represent the 6-

VER XXXX. This is the current

b. CONTINUE.

VIEW THE SELECTION MACHINE TYPE

a. Press then until the display shows

(See “Set the Machine Type Configuration Code” on page 55). b. CONTINUE.

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MACH.TYPE (X). This is machine type,

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VIEW THE SELECTION MACHINE TYPE CONFIGURATION

a. Press , then press until the display shows

type configuration. (See “Product Configuration” on page 57) for an explanation of "W", "X", "Y", and "Z".

b. CONTINUE.

VIEW THE SELECTION CONFIGURATION

a. Press , then press until the display shows

selections are available for sale and setup for regular size drinks. If one or more of the letters in the display are replaced by dashes (-), that selection is unavailable.

b. Press . The display shows

available for sale and setup for large size drinks. If one or more of the letters in the display are replaced by dashes (-), that selection is unavailable.

c. CONTINUE.

1.ABCDEFGH. This shows which selections are

CONF WXYZ. This is the machine

0.ABCDEFGH. This shows which

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HotCup Operators’ Guide Sanitation

Sanitation

BASICS INTRODUCTION

Anybody who services vending machines must use proper sanitizing procedures. Health regulations require that hands be clean when cups, commodities, and food-contact parts are handled or serviced.

In addition, Federal and State Health Departments require regular cleaning and sanitizing procedures for food contact parts.

The information in this section will explain how to clean and sanitize the merchandiser on a day to day basis. A clean and well maintained merchandiser will provide a better product and greater safety for your customers.

CLEANING AND SANITIZING -- WHAT’S THE DIFFERENCE?

Clean means “free of visible soil”. In cup vending machine servicing, cleaning is also done to maintain product quality and to remove food soils, oils, and mineral stains that could affect product taste, aroma, and appearance.

Sanitizing means the reduction, to safe levels, of the number of disease-causing bacteria that remain on the surface after cleaning. Therefore, cleaning and sanitizing are done in separate steps, as prescribed by health regulations and good industry practice.

When you sanitize you create a healthy and hygienic condition. This leads to wholesome food, which in turn leads to satisfied customers.

SANITIZING IS NO SUBSTITUTE FOR A GOOD CLEANING

HOW DO I SANITIZE?

You can sanitize by using either of these two methods:

Chemicals: The object to be sanitized is treated with a bactericidal compound.

Heat: Raise the temperature of the object high enough to kill bacteria. Water must be at

least 170° F.

Hot brew water (if available) is an acceptable sanitizer

washed and/or rinsed, use the hot water available in the machine.

Turn the machine off before using water on the machine.

. When food contact surfaces are

In either case, the object must be thoroughly clean and completely rinsed in order for the sanitizing process to work. Caked-on soils not removed by cleaning, for example, may shield bacteria from a sanitizing solution.

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A GOOD PLACE TO START -- YOUR SANITATION KIT

You need to be sure that each machine is clean, safe, and functioning when you leave it. In order to properly do this, you need to have a complete set of the right tools. In addition to the screwdrivers, pliers, and test equipment necessary to repair a machine, you need to have the tools to clean the machine.

Here is a checklist of the items needed for a good sanitation kit:

• Sanitation pail

• Tube and nozzle brushes for food contact surfaces

• Utility brush for dry spillage around canisters, etc.

• Disposable towels, wet-strength and lint-free

NOTE

Wiping with towels can re-contaminate sanitized food-contact

parts. Therefore, towels should not be used to dry food-contact

surfaces. Instead, these parts should be air dried.

• Spray detergent, diluted to desired strength

• Urn cleaner packets for coffee stains and oils

• Odor control chemicals for pails

• Replacement parts (if the exchange method is used)

• Cabinet polish or window cleaner for the outside of the machine

Feel free to add some items to this list. For example, you may want to use a portable vacuum cleaner.

SANITATION PROCEDURES

Refer to the recommended cleaning and sanitation interval table on the final p age of this section. For each item, complete the procedure as outlined here.

Food-Contact Parts

NOTE

All food-contact parts must be cleaned and sanitized.

Air dry, do not wipe dry.

Ingredient Canisters water and allow to air dry completely before returning to cabinet.

Mixing Bowls operation as outlined in the Programming section of this manual.

If needed, remove mixing bowls from the dry ingredient shelf. W ash the mixing bowl lids and sanitize with hot water. Allow to completely air dry before reassembling.

Whipper Lids and Impellers lids and impeller housing. Sanitize with hot water and allow to air dry before reassembling.

- The inside of all mixing bowls can be rinsed by performing the “Bowl Rinse”

- Empty and wash the canisters, augers, and spouts. Sanitize with hot

- Remove lids and impellers from the whipper housings, wash the

Beverage Discharge Nozzles Remove the nozzles from the mounting bracket. Remove the cap from the nozzle, wash clean and sanitize the nozzles and cap. Refer to the tubing connection diagram for proper routing.

6740001 92 November, 2007

- Disconnect the beverage dispensing tube from the nozzles.

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HotCup Operators’ Guide Sanitation

Brewer, Brewer Basket, and Brewer Funnel - The tubing and brewer may be sanitized by

performing the BREW RINSE operation as outlined in the programming section. The

machine features an automatic brewer sanitizing feature also described in the programming

section.

At times, it may be necessary to wash and sanitize the individual brewer parts. If so,

disconnect the tubes from the brewer manifold. Remove the brewer barrel and manifold ass

embly from its support. Remove the brewer basket and funnel assemblies.

Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly with hot

water.

Coffee Chutes

water. Air dry before reinstalling.

Condiment Chute Assembly

canisters. Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly

with hot water.

BREWER CLEANING

The brewer has two main parts you can remove: the brew barrel and the funnel screen and seal assembly. You can remove them with the brewer in the machine, or the entire brewer can be removed as one unit.

a. On the left side of the brewer, cut off and discard the filter paper (not required for paperless).

b. Grasp the top of the brew barrel, and turn it counter-clockwise ¼ turn to the right as shown. Lift

straight up and remove

- Remove the metal chute(s), wash clean, and sanitize by rinsing with hot

- Remove the condiment chute and cover from the condiment

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Sanitation HotCup Operators’ Guide

c. Remove the hose from the bottom of the funnel screen and seal assembly.

d. At this point, you can remove the brewer or leave it in the machine.

e. To remove the brewer, tilt the latch down and swivel the brewer up and out.

f. Remove the screen and seal assembly as shown:

• Press down on the tabs with your fingers, and slide straight back.

•Lift straight up and pull out.

Brewer Assembly w/ Paper

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