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Mobile Pers 868FM

Climax Vesta Series, Mobile Pers 868FM, Mobile Pers 433AM Installation And Operation Manual

26-Feb-2013
Table of Contents
1. INTRODUCTION .................................................................................................................... 1
1.1. MOBILE PERS SERIES ........................................................................................................... 1
1.2. WHAT’S IN THE BOX .............................................................................................................. 2
1.3. OPTIONAL SOFTWARE AND ACCESSORIES .......................................................................... 3
2. SYSTEM OVERVIEW ............................................................................................................ 4
2.1. IDENTIFYING THE PARTS ....................................................................................................... 4
2.2. POWER SUPPLY .................................................................................................................. 13
3. GETTING STARTED – INSTALLING MOBILE PERS ...................................................... 15
3.1. SETTING UP THE BASE STATION ......................................................................................... 15
3.2. SETTING UP THE MOBILE UNIT ........................................................................................... 16
4. PROGRAMMING MOBILE PERS....................................................................................... 17
4.1. INSTALLING USB DRIVER ................................................................................................... 17
4.2. PC PROGRAMMING TOOL ................................................................................................... 24
4.3. SMS REMOTE PROGRAMMING ........................................................................................... 50
5. DEVICE MANAGEMENT ..................................................................................................... 56
5.1. LEARNING IN PENDANT #1, PENDANT #2 AND OTHER DEVICES ....................................... 56
5.2. REMOVING PENDANT #1, PENDANT #2 AND OTHER DEVICES .......................................... 57
6. OPERATION ......................................................................................................................... 59
6.1. MOBILE UNIT ....................................................................................................................... 59
6.1.1.1. Answering Incoming Calls ........................................................................................... 59
6.1.1.2. Battery Checkup ............................................................................................................. 60
6.2. BASE STATION .................................................................................................................... 66
6.2.1.1. Answering Incoming Calls ........................................................................................... 66
6.2.1.2. Non-Emergency Calls ................................................................................................... 67
6.2.1.3. AC Power Checkup ........................................................................................................ 67
6.2.1.4. Base Station Low on Battery ....................................................................................... 68
6.2.1.5. Base Station’s Battery Disconnected ....................................................................... 68
6.2.1.6. Devices Low on Battery ................................................................................................ 68
6.2.1.7. Automatic Check-In Reports ....................................................................................... 69
6.2.1.8. Inactivity Timer ............................................................................................................... 69
7. APPENDIX ............................................................................................................................ 79
7.1. CONTACT ID EVENT CODES ............................................................................................... 79
7.2. SCANCOM EVENT CODES ................................................................................................... 80
7.3. TUNSTALL TTNEW EVENT CODES .................................................................................... 82
7.4. CLIMAX CPC DIALECT EVENT CODES ............................................................................... 83
7.5. FRANKLIN EVENT CODES ................................................................................................... 84
1
1. Introduction
1.1. Mobile Pers Series
Mobile Pers is a portable and richly featured Cellular Medical Alarm System with GSM or 3G network that protects the user wherever he goes. Patented in the United States and Europe, this system includes a Base Station and a Mobile Unit that works both inside and outside home. The Mobile Unit is a complete Medical Alarm System in itself, using multiple built-in reporting formats to directly communicate with the Central Monitoring Station (CMS). Mobile Pers enables the CMS to send assistance to its user efficiently in the event of an emergency. This system further provides security functions to protect the safety of your family members.
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1.2. What’s in the Box
Your Mobile Pers sample package includes the following items:
For whom Item
For the Mobile Pers user Base Station
Mobile Unit Protective jelly case with a lanyard (for the Mobile Unit)
AC power adapter (CT-1) Installation Kits* for the installer
USB cable
CD-ROM containing
- Mobile Pers Installation and Operation Guide
- USB Driver for Mobile Pers
- PC Programming Tool
-
*The Installation Kits package can be purchased alone. It does not include the
Base Station, the Mobile Unit, the protective jelly case and the AC power adapter.
3
1.3. Optional Software and Accessories
You can purchase the following software or accessories separately from the Mobile Pers package:
Item
Usage
SMS iWizard
SMS iWizard is designed to facilitate SMS remote programming
via a PC. You can use this tool to conveniently configure Mobile
Pers on your PC without sending SMS text messages from a
mobile phone. Mobile Updater (CT-2)
Mobile Updater (CT-2)
CD-ROM containing
- CT-2 User Guide
- Mobile Unit Firmware Update Tool
- USB Driver for CT-2
Travel Charger (CT-1) To charge the Mobile Unit when the user is traveling
4
2. System Overview
2.1. Identifying the Parts
2.1.1. Base Station
Top View Back View
S
Side View
5
Base Station Definitions
Button/LED/Component
Behavior Function/Indication
1 Red Help Button Pressed in idle/normal mode To summon emergency help
Pressed once in learning mode
To select Pendant #2
Pressed for 3 seconds in learning mode
To delete a selected pendant
2 Red Backlight Dimly lit Idle/normal mode
Blinking 1. Guard time
2. Pauses during retries of alarm reporting
Brightly illuminating 1. Busy with alarm
reporting
2. After an alarm report receives a callback and until the call is hung up
3 Green Reset Button Pressed in idle/normal mode 1. To reset the inactivity
timer
2. For the Base Station to report all the fault problems it is experiencing via voice prompts
Pressed once before the Base Station dials out for alarm reporting
To cancel the alarm reporting
Pressed once during or at the end of a two-way communication
To terminate the two-way communication
Pressed for 3 seconds in idle/normal mode
To make a non-emergency call (whether or not the yellow button is programmed
as an away/home button) Pressed for 10 seconds in idle/normal mode
To reset the Mobile Unit
Pressed once in learning mode
To select Pendant #1
4 Yellow Away/Home
Button (Non-Emergency Call Button)
Pressed once when serving as an away/home button
To toggle on/off the inactivity
timer Pressed once when serving as a security button
To arm the system
Pressed once when serving as a non-emergency button
To make a non-emergency
call Pressed for 3 seconds To enter learning mode Pressed once in learning mode
To exit learning mode
5 Blue Backlight Steady on The inactivity timer is on.
Off The inactivity timer is off.
6
Button/LED/Component
Behavior Function/Indication
5 Blue Backlight
Blinking
The Base Station is in
learning mode.
6 Orange Backlight
Steady on 1. After a non-emergency
call is dialed out and until the call is hung up
2. Busy with status reporting
Off 1. Idle mode
2. Pauses during retries of status reporting
Blinking The Base Station has a line
fault problem.
When the inactivity timer is on and one of the conditions under the orange backlight takes place, the yellow away/home button’s backlight will turn purple.
7 Green LED (Volume
Switch)
Steady on AC power is on.
Blinking twice every second AC power fails.
Blinking every 2 seconds The Base Station or a device
is lower on battery.
Pressed once To increase the speaker
volume
8 Yellow LED (Volume
Switch)
Blinking every second The Mobile Unit is being
charged.
Steady on
The Mobile Unit is fully charged.
Off The Mobile Unit is not
inserted in the Base Station’s
charging base. Blinking rapidly (4 times per second)
The Mobile Unit cannot
charge because of its poor
contact with the Base
Station’s charging base. Pressed once To lower the speaker volume
9 Microphone
10 Charging Base To charge the Mobile Unit
11 Speaker
12 Battery Switch On/off
13 DC Jack
Connects to a DC 12V 2A switching power adapter.
14 Phone Jack Marked Connects to a phone line from the wall (on MP-2 and MP-5
only).
15 Phone Jack Marked
Connects to a telephone unit (on MP-2 and MP-5 only).
7
16 Ethernet Port (On MP-3 and MP-5 only)
17 USB Port
8
2.1.2. Mobile Unit
Front View Side View
Bottom View
Mobile Unit Definitions
Button/LED/Component
Behavior Function/Indication
1 Red Help Button
Pressed once when the Mobile Unit is ringing
To pick up the call
Pressed for 5 seconds during a call
To terminate the call
Pressed once (when off the Base Station and in normal mode)
To trigger a panic
report/summon emergency
help Pressed for 15 seconds in any mode
To enter reset mode: All the
Mobile Unit’s LEDs will be on
for 1 second and go off. The
Mobile Unit will enter reset
mode for 10 minutes. Now
you can:
1. Press the red help button once to reboot the Mobile Unit. Or
2. Give the red help button 2 quick presses to restore the Mobile Unit to factory settings (the 2 presses must be completed in 1 second).
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Button/LED/Component Behavior Function/Indication
2 LED 1A (Green)
Blinking every 2 seconds The Mobile Unit is being
charged.
Steady on The Mobile Unit is fully
charged.
Blinking every 5 seconds The Mobile Unit is in normal
operation.
2 LED 1B (Orange)
Blinking every 3 seconds The Mobile Unit is low on
battery.
3 LED 2A (Red) Blinking every second Guard time/retrying
reporting/pauses during retries
Steady on The Mobile Unit is reporting.
3 LED 2B (Orange) Blinking quickly (every 0.4
second)
To signal a GSM fault
4 Microphone
5 Speaker
6 Micro SIM Card Slot
7 Charging Port (Docking
Connector)
10
2.1.3. Usage Advice
Please follow the usage advice below to avoid operat
ional glitches.
Inserting the Mobile Unit: When you insert the Mobile Unit into the
Base Station, please press your hand softly on the speaker area of the Base Station to keep the Base Station staying stable on the table.
11
Taking out the Mobile Unit: When you take out the Mobile Unit from the
Base Station’s charging base, please press your hand softly on the speaker area of the Base Station to keep the Base Station staying firm and stable on the table. Push the Mobile Unit forward as shown below before taking it out.
Then you can gently pull the Mobile Unit out of the
charging case.
12
Using the Mobile Unit: When you press the Mobile Unit’s red button to
summon help, please make sure that your hand does not cover the area with white dots. Please hold your Mobile Unit as shown in the photo below. The Mobile Unit’s operating temperature ranges from 0°C to 45°C.
Mobile Unit Case: A protective jelly case for the Mobile Unit is provided
in your Mobile Pers package. Please remember to take the Mobile Unit out of the jelly case, fully charge it, and return it to the protective case before usage. Put your Mobile Unit in this case for its protection and for your convenience of using and carrying around the device.
13
2.2. Power Supply
2.2.1. Base Station
Plug the AC power adapter into the Base Station’s DC jack and connect to
the mains power. Make sure that you use an adapter with the appropriate AC voltage rating to prevent component damage. An AC-DC 12V/2A switching power adapter is generally used to power the standard version of the Base Station.
In addition to the AC power adapter, a rechargeable battery is installed
inside the Base Station to serve as a backup in case of a power failure.
During normal operation, the AC power adapter is used to supply power to
the Base Station and at the same time recharge the battery. It takes approximately 72 hours to fully charge the battery.
If the battery switch is set as OFF, the battery will not be charged when
AC power is connected and nor will it serve as a backup power source when AC power is missing. You need to switch the battery to ON for it to be charged when AC power is connected and serve as a backup power source when AC power is missing.
When the Base Station is experiencing an AC power failure or low on
battery, it will not charge the Mobile Unit.
2.2.2. Mobile Unit
Charge the Mobile Unit battery by inserting the Mobile Unit in the charging
base on the Base Station. In addition, a travel charger (to be purchased separately from the Mobile Pers package) can be used to charge your Mobile Unit when you are away from home.
When the Mobile Unit is being charged, LED 1A (green) blinks every 2
seconds. When the Mobile Unit is fully charged, LED 1A (green) is steady on.
The Mobile Unit needs to charge for 4 consecutive hours for its low battery
status to return to normal battery status. Please use the Mobile Unit after LED 1A (green) and the Base Station’s yellow LED are both steady on to indicate the Mobile Unit has fully charged.
When the Mobile Unit is low on battery, LED 1B (orange) blinks every 3
seconds.
The Mobile Unit makes a low battery report to the CMS when it is running
low on battery.
The Mobile Unit makes a battery restored report to the CMS when its
battery is fully recharged.
When the Mobile Unit is low on battery, it plays the voice prompt: “Mobile
Unit battery is low. Please charge it.”
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2.2.3. Battery Life
Comparing the battery life (1100mAh battery) of diff
erent models:
433AM 868FM
Mobile Unit Base Station Mobile Unit Base Station
MP-1 Classic 46 hrs 24 hrs 62 hrs 18 hrs
MP-2 Classic 53 hrs 21 hrs 69 hrs 16 hrs
MP-3 Classic 46 hrs 24 hrs 62 hrs 18 hrs
MP-5 Classic 53 hrs 21 hrs 69 hrs 16 hrs
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3. Getting Started – Installing Mobile Pers
3.1. Setting up the Base Station
Step 1. Choose a suitable location for the Base Station. The Base Station
requires the mains power and PSTN/Ethernet connections (PSTN for MP-2 and MP-5; Ethernet for MP-3 and MP-5) and should be easily accessible. It should not be placed in a damp location such as a bathroom or close to a heat source like a microwave oven, which could reduce signal strength.
Step 2. Plug the USB cable into the Base Station’s USB port and connect to a
PC for Mobile Pers programming.
Step 3. Connect a PSTN line and a telephone line to the Base Station for
Mobile Pers to operate via PSTN (MP-2 and MP-5 only).
Step 4. Plug an IP cable into the Base Station’s Ethernet port and connect to
an Ethernet network for Mobile Pers to operate via Ethernet (MP-3 and MP-5 only).
Step 5. Plug the AC power adaptor into the Base Station’s DC jack and
connect to the mains power. The Base Station will emit two beeps to indicate the system is now ready for further operation.
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3.2. Setting up the Mobile Unit
Step 1. Please take the Mobile Unit out of the protective jelly case and use
tweezers to pull open the rubber cap covering the SIM card slot.
Step 2.
Hold the Mobile Unit with its front side facing you. Insert a micro SIM
card into the SIM card slot on the side of the Mobile Unit with the chip side of the SIM card facing you. Please make sure that the micro SIM card PIN code is deactivated and all SMS messages removed before insertion.
Step 3. Insert the Mobile Unit into the charging base on the Base Station to get
its battery charged.
<<NNOOTTEE>>
The Mobile Unit must be inserted on the Base Station when you configure
the Base Station and the Mobile Unit via USB PC programming or SMS remote programming (SMS programming is optional).
17
4. Programming Mobile Pers
4.1. Installing USB Driver
Please first install the USB Driver provided in your CD-ROM on your PC.
<<NNOOTTEE>>
It is recommended that you use Windows XP or Windows 7 operating
systems.
Step 1. Plug the USB cable into the Base Station’s USB port and connect to a
PC. Make sure that the Mobile Unit is inserted in the charging base on the Base Station.
Step 2. Insert the supplied CD-ROM into your CD-ROM drive and find the
“USB Driver” folder (you may copy and paste the folder to your desktop for later use). Click the “Start” button at the bottom left-hand corner of the screen and then click “My Computer” and “Manage.”
18
Step 3.
Click on the “Device Manager” icon and find “MOBILE PERS BASE
ISP” under “Other devices.” Click “Update Driver.”
19
Step 4. W
hen the Hardware Update Wizard window pops up, select “Install
from a list or specific location (Advanced)” and click “Next.”
20
Step 5.
Search for the USB Driver folder. If you have copied and pasted the
USB Driver folder to your desktop, tick “Include this location in this search” and click “Browse.”
S
tep 6. Select the “USB Driver” and click “OK.”
21
Step 7.
It takes a short while for your PC to install the USB Driver. If the
Hardware Installation warning window pops up, please click “Continue Anyway.”
22
Step 8.
When the installation has been completed, click “Finish” on the
Hardware Update Wizard window to close the wizard.
23
Step 9. P
lease remember the COM port number of Mobile Pers as shown in the “Device Manager” section. You will need the COM port number when doing PC programming.
Now that the USB Driver has been successfully installed, you can proceed with PC programming of Mobile Pers.
24
4.2. PC Programming Tool
You can easily configure both the Base Station and the Mobile Unit via the PC Programming Tool provided in the CD-ROM.
Step 1. Find and open the “PC Programming Tool” folder in the supplied
CD-ROM. Click “MPTool_x.xx.exe” to execute the programming tool.
The following configuration screen will be opened.
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