1.1. THE GXMEDICAL ALARM ................................................................................................................................. 1
1.2. WHAT’S IN THE BOX .......................................................................................................................................... 1
2. SYSTEM OVERVIEW ............................................................................................................................................. 2
2.1. PARTS IDENTIFICATION ...................................................................................................................................... 2
2.2. POWER SUPPLY ................................................................................................................................................. 4
4.1.1. Local Learning ..................................................................................................................................... 8
4.3WALK TEST (RANGE TEST) .................................................................................................................................... 10
4.3.1 Walk Test .................................................................................................................................................. 10
4.3.2 Webpage Walk Test ............................................................................................................................... 11
4.9GROUP CONTROL .................................................................................................................................................... 21
4.9.1 Group Control/Edit ................................................................................................................................. 21
5 PANEL STATUS / SETTING .................................................................................................................................... 22
5.1 PANEL STATUS ................................................................................................................................................ 22
5.3 GENERAL SETTING .......................................................................................................................................... 27
7 SYSTEM CONFIGURATION ................................................................................................................................... 35
7.2 HOME AUTOMATION ........................................................................................................................................ 36
7.3 SCENE .............................................................................................................................................................. 41
7.6 MEDIA UPLOAD ............................................................................................................................................... 46
7.8 VOIP ................................................................................................................................................................ 48
7.9 DATE AND TIME ............................................................................................................................................... 49
7.10 DYNAMIC DNS ................................................................................................................................................ 50
7.14 BACKUP AND RESTORE ................................................................................................................................... 54
7.15 SYSTEM LOG ................................................................................................................................................... 55
IP Gateway with built-in 4G, RF, DECT, ZigBee,
and Bluetooth modules
GX-5-(EX)
IP/4G Reporting
IP Gateway with built-in 4G, RF, DECT, and
ZigBee/Bluetooth (choose 1 between 2) modules
GX-3-(EX)
IP/4G Reporting
IP Gateway with built-in 4G, RF, ZigBee and
Bluetooth modules.
GX-1-(EX)
IP/4G Reporting
IP Gateway with built-in 4G, RF, and
ZigBee/Bluetooth (choose 1 between 2) modules
1. Introduction
1.1. The GX Medical Alarm
This section covers unpacking your GX VOIP Medical Alarm System. Refer to later chapters for
information on setting up and configuring the system over the Web Page in more details.
The advanced Medical Alarm System with fully integrated TCP/IP technology and Ethernet
connectivity is able to take full advantage of new advances in IP reporting protocol and VOIP
technology to make telephone call over Ethernet to establish two-way voice communication.
The GX Medical Alarm covers the following models:
1.2. What’s in the Box
Your GX panel package includes the following items:
Control Panel
AC adaptor for the Control Panel
An Ethernet Cable
1
Button/LED/Component
Behavior
Function/Indication
1 Red Help Button
Press in idle mode
To summon emergency help
Press during incoming call
To answer the call
2 Red Backlight
Off
Idle mode
Flashes
1. During Guard time
2. During Help Arrived Mode
On
Alarm reporting
3 Green Reset Button
Press in idle/normal mode
1. To reset the inactivity timer
2. Dials Non-Emergency call
Press during Guard Time delay
To cancel the alarm reporting
Press during two-way mode
To terminate the two-way communication
Press and hold for 3 seconds in
idle/normal mode
To play voice prompt “GSM Signal (1-5)” to
announce the GSM signal strength for 1 min.
4 Green Backlight
On
1. Status reporting
2. During two-way communication for
non-emergency call, incoming call or call
back after alarm report.
Flashes
Panel in Callback mode
Off
Idle mode
2. System Overview
2.1. Parts Identification
Top View Back View
Side View
2
5 Yellow Button
Press and hold for 3 seconds
To enter/exit learning mode
5 Yellow Button
When “Inactivity
Monitoring” is enabled
Press once
To toggle on/off the inactivity timer
6 Orange Backlight
On
The inactivity timer is on.
Off
The inactivity timer is off.
Blinking
The Control Panel is under learning mode.
7 Green LED (Volume
Switch)
On
AC power is on.
Flashes once every 2 seconds
AC power fails.
Press once
To increase the speaker volume
8 Orange LED (Volume
Switch)
Press once
To lower the speaker volume
Flashes every 3 seconds
The Control Panel is low on battery or is
having an overvoltage condition.
Flashes every 2 seconds
System has fault or jamming has been
detected
Flashes Every second
Telephone line fault
Off
System normal
9 Microphone
10 Speaker
11 Battery Switch
12 Reset Button
Reserved
13 Cellular Network Status
Indicator (red)
Flashes every second
Cellular network connection successful
Flashes every four
seconds.
Cellular network connection lost
14 Cellular Network Fault
Indicator (orange)
Reserved
15 SIM Card Base
Insert your SIM card in this slot.
16 Ethernet Port
17 USB Port
Reserved for factory use
18 DC Jack
Connects to a DC 12V 1.5A switching power adapter.
19 External Antenna
Terminal
Receiver (RX) only for LTE, please refer to 3.1 Hardware Installation & 6.1 GSM for installation and configuration method. (for GX-EX models only)
20 Main External Antenna
Terminal
Transmitter (TX) and Receiver (RX) for LTE, please refer to 3.1 Hardware Installation & 6.1 GSM for installation and configuration method. (for GX-EX
models only)
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2.2. Power Supply
Plug the AC power adapter into the Control Panel’s DC jack and connect to the mains power.
Make sure that you use an adapter with the appropriate AC voltage rating to prevent
component damage. An AC-DC 12V/1.5A switching power adapter is generally used to power
the standard version of the Control Panel.
In addition to the AC power adapter, a rechargeable battery is installed inside the Control Panel
to serve as a backup in case of a power failure.
During normal operation, the AC power adapter is used to supply power to the Control Panel
and at the same time recharge the battery. It takes approximately 72 hours to fully charge the
battery.
If the battery switch is set as OFF, the battery will not be charged when AC power is connected
and nor will it serve as a backup power source when AC power is missing. You need to switch
the battery to ON for it to be charged when AC power is connected and serve as a backup
power source when AC power is missing.
AC Power Check Up
When AC power fails, Green LED will flash once every 2 seconds, and the panel will play voice
prompt “Power failure. Check power cord.” (if Voice Prompt is enabled)
When AC power failure time exceeds the selected AC Fail Report period, GX will send an AC
Failure report to the Monitoring Center.
When AC power resumes, the Green LED will turn steady on again, and the panel will play
voice prompt “Power restored.” (if Voice Prompt is enabled)
Low Battery
When the rechargeable battery is below the selected Low Battery detecting threshold, and the
low battery condition lasts for 30 minutes, GX will send a Low Battery report to the Monitoring
Center.
Battery Disconnection
GX detects the absence of battery in the following cases:
Battery switch OFF
Battery not connected
Battery failure
When the battery disconnection lasts for 30 minutes, GX will report to the Monitoring Center.
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3. Installation Guide
3.1. Hardware Installation
Step 1. Choose a suitable location for the Control Panel. The Control Panel requires the mains
power and Ethernet connections and should be easily accessible. It should not be placed
in a damp location such as a bathroom or close to a heat source like a microwave oven,
which could reduce signal strength.
Step 2. Plug an Ethernet cable into the Control Panel’s Ethernet port and connect to an Ethernet
network.
Step 3. Plug the AC power adaptor into the Control Panel’s DC jack and connect to the mains
power. The Control Panel will power on and warm up a few seconds. After warm up is
complete, the Green LED will turn on to indicate the panel is now under normal operation.
SIM Card Insertion
The GX Control Panel features cellular network function to report to the Monitoring Station. The
SIM card base is located on the rear side of the unit. Insert the SIM card with the chip side facing
up. SIM Card will delete its SMS message whenever the GX Control Panel is powered on.
External Antenna installation
Please make sure to insert a SIM Card with data plan.
If the SIM Card is changed or removed, please power off the panel then power on again.
If a cellular signal fault occurs, please re-insert the SIM card and then reset the GSM in
GSM page.
For GX-EX models, you may choose to install external antenna to improve signal strength.
1) Screw the LTE external antennas onto the antenna terminals of GX-EX.
2) Point the Tilt-Swivel antennas straight up as below.
3) On panel webpage, select Network Setting - GSM, and under GPRS, select "external" for
Antenna type (please refer to6.1 GSM)
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3.2. Software Installation
3.2.1. Installing the Finder Software
The Control Panel could be accessed via Local Area Network for programming. The “Finder”
software is provided for user to locate the panel on the LAN for access.
Before you begin web programming, please make sure that you have plugged an IP cable into the
Control Panel’s Ethernet port and connected the cable to an Ethernet network for GX to operate via
Ethernet.
Step 1. Download the “Finder” software from Climax website, and execute the file to install Finder
software on your computer.
Step 2. A new icon will be displayed on your desktop.
Step 3. Click “Finder.exe” to execute Finder. The Finder software will search for your GX control
panel on the LAN and display its information including IP Address, Firmware Version and
MAC Address.
Step 4. If the GX Control Panel’s information is not displayed, check panel power and Ethernet
connection, then click “Search” for the software to update search result
If you need to program the panel’s network setting manually, click “Configure Setting”. Enter your
network setting, the GX username (default: admin) and password (default: admin1234) and click on
“OK” to confirm the settings. If the username and password are correct, a pop-up window will display
“Status: Configure success!!”
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3.2.2. Connecting to Local Programming Webpage
Step 1. Select the Control Panel in the Finder software and click on “Open Webpage” or simply
double click on the GX panel to connect to panel webpage.
Alternatively, enter the Control Panel IP address displayed in Finder into your browser’s
address section and proceed.
Step 2. You will enter panel Welcome page. The Welcome page displays current control panel
firmware version information according to different panel model and MAC address.
Step 3. Click on the pages and folders on the left to access the Control Panel’s various functions.
You will be prompted to enter the User name & Password before you can access the other
pages.
Default user name: admin
Default password: admin1234
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4. Device Management
UP to 100 RF devices may be learnt into the Control Panel.
4.1. Devices Learning
The devices may be learnt in locally using panel buttons, or through panel webpage operation.
The following types of accessory devices are supported:
RF device: All Climax RF devices are supported.
ZigBee device: models with built-in ZigBee module support All ZigBee devices with ZigBee
Home Automation 1.2 profile.
IP Cameras: The Control Panel is compatible with Climax VST-1818 Series IP Camera. Up to 6
IP Cameras are supported.
Z-Wave Device: Available for models with built-in Z-Wave module only, other models requires
additional USB Z-Wave Dongle.
Bluetooth Device: Available for models with built-in Bluetooth module only, other models
require additional USB Bluetooth Dongle.
4.1.1. Local Learning
Step 1. Under idle mode, press and hold the yellow button for 3 seconds. The panel will emit a
beep when button is pressed and the 2nd beep at 3 second. Release the button when the
2nd beep is heard. The panel will enter learning mode and the Yellow Button backlight LED
will begin to flash.
Step 3. Press the learn/test button on the device to transmit a learn/test code (please refer to the
device manual for more details)..
Step 4. If learning is successful, the Control Panel will emit 1 beep to indicate.
Step 5. After finish learning all devices, press and hold the Yellow Button for 3 seconds again to
exit Learning Mode.
Alternatively, the Control Panel will exit learning mode automatically after 5 minutes of
inactivity.
All learnt-in devices will be assigned to zone 1-100 sequentially.
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4.1.2. Webpage Learning
Select Device Management – Learning/Inclusion from panel webpage.
Step 1. Click “Start” to enter learning mode.
Step 2. Press the learn button on the each device to transmit learn code.
For ZigBee sensors, press and hold the learn button for 10~12 sec to transmit a learn code.
For IP Camera VST-1818 Series, press and hold the Privacy button for 10 seconds.
For Bluetooth device, take a measurement with the device for it to search for Bluetooth signal.
Step 3. When the system received the signal transmitted from device, if the sensor you wish to learn
into already exists in the system, the sensor information will be displayed in the Learned Device section. If not, the sensor information will be displayed in the Detected Device
section. The panel will also emit a beep.
It takes 5-10 sec for the Panel to receive a learn code from ZigBee or Z-Wave Sensor.
Step 4. Click “Add” to include selected device into panel.
For VST-862 F1 devices, press and hold the learn button for 3 seconds for the Control Panel
to receive a learn code, and then click “Add” within 30 seconds.
Step 5. If the device is successfully learnt into the system, the added device will be displayed in the
“Learned Device” section. After learning in all devices, click Stop to exit learn mode. The
system will automatically exit Learn mode if left idle for 5 minutes.
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4.2 Add RF Devices
RF device may be added into panel without transmitting learn signal by enter the device’s RF code
via panel webpage.
Select Device Management – Add RF Device from panel webpage.
Step 1. Enter the device RF code and select a zone number.
Step 2. Enter device name (optional).
Step 3. Click OK to confirm. The device will be added to panel device list.
4.3 Walk Test (Range Test)
After complete learning all accessory devices, use the Walk Test function to test device signal range
before installing devices.
4.3.1 Walk Test
Step 1. Under idle mode, press and hold the yellow button for 3 seconds. The panel will emit a
beep when button is pressed and the 2nd beep at 3 second. Release the button when the
2nd beep is heard. The panel will enter learning mode and the Yellow Button backlight LED
will begin to flash.
Step 2. Move the device to a desirable location in the house and press the test button to observe
the device’s operational range.
Step 3. If the Control Panel responds with a beep, it means the device is within the operational
range.
Step 4. Press and hold the yellow button for 3 seconds again to exit learning mode. Alternatively,
the Control Panel will exit learning mode automatically after 5 minutes of inactivity.
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Step 1. Click “Start” to begin Walk Test.
4.3.2 Webpage Walk Test
Select Device Management – Walk Test from panel webpage.
Step 2. Press the learn button on a learnt in device to transmit learn/test code.
Step 3. When the system received the signal transmitted from device, it will display device info on
the webpage. Device that has not been learnt into panel will not be displayed. Check the
RSSI value to determine if the signal strength is satisfactory.
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4.4. Edit / Delete /Identify Device
Select Panel from panel webpage to access panel device list.
Edit Device
Click “Edit” from the device entry under Device List to edit device info.
Enter or select the device information and click OK to confirm.
Name:
Enter the name for the device.
Tag:
12
This is for you to label different types of sensors, such as power switch, power switch
meter, and hue. Devices with the same “tag” can be toggled on or off together. This
function is available in “Device Tag List” under PSS Control. See 4.5 PSS Control for
details.
Zone:
Select the Device zone number.
Attribute:
Please refer to 4.4.1 Edit Door Contact Special Attributes.
24 HR Attribute:
This function enables the device to activate selected alarm event whenever it is triggered.
Two-Way On:
Selec GX or 808RV for two-way communication.
Trigger Response
When the device is triggered, the Control Panel will activate selected Home Automation
Scene number. Please refer to 7.3. Scene webpage for detail.
Restore Response
When the device transmits restore signal after trigger, the Control Panel will activate
selected Home Automation Scene number.
Delete Device
Click “Delete” from the device entry under Device List to remove the device from panel.
Identify Device (For ZigBee device only)
The Identify function is available for ZigBee device only, it can be used to locate ZigBee devices after
learning.
For battery powered ZigBee devices, the identify fuction should be used within 1 minute after
pressing device button, or 3 minute after learning in the device. Otherwise due to ZigBee network
mechanisms, the device may not be able to receive signal successfullly from panel.
AC powered ZigBee devices do not have such limits and you can use Identify function anytime.
Step 1. Click “Identify” under the Device List after the device column entry.
Step 2. If the ZigBee device receives signal successfully, the webpage will display a success
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message and the ZigBee device LED indicator will flash 10 times to confirm.
If a timeout message is displayed on webpage, it means the device did not receive signal
from Control Panel, please check ZigBee device range from panel and make sure to follow
instructions above about Identifying battery powered ZigBee devices.
4.4.1 Edit Door Contact Special Attributes
Attributes:
Default: The Door Contact is used for Inactivity Monitoring function. Users can set the
schedules when the function will be enabled, and also the delay time period for trigger
(1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-29-30
hours).
Wanderer Zone: When the system is armed by the home automation rule of “In Bed
Sleeping”, the Wanderer’s Zone type can be enabled for users to wander outdoor shortly
or let a pet go in/out of the door without triggering the Door Contact at the main entrance
door. The delay timer needs to be set(1-2-3-4-5-6-7-8-9-10-15-20-25-30 minutes), and
users are required to re-set/stop the entry timer and trigger one PIR detector when they
return back to the house/close the door. If users leave the house, and a PIR inside is not
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triggered before the delay timer expires, a silent alarm will be triggered.
Not Back in Bed Zone: When the user shall be in bed sleeping, the Door Contact (wired
input) is connected to a bed detector (pressure detector) to monitor if the user stays in bed.
If the user needs to leave the bed shortly, e.g. for a WC visit, a delay parameter needs to
be set (1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28
-29-30 minutes). The user must return to bed within the delay time period, or a silent
alarm will be triggered.
Not Up From Bed Zone: The Door Contact (wired input) is connected to a bed detector
(pressure detector) to detect if the user doesn’t go up from bed at the scheduled time
period (e.g. Mon-Sun 08:00-10:00). The Door Contact will be triggered and send a silent
alarm if the Pressure Detector is not triggered within the scheduled time period.
Refrigerator Zone: The Door Contact is installed on the refrigerator to monitor that the
door is not kept open for too long or forgotten to be closed by the user. The delay timer
needs to be set (1-2-3-4-5-6-7-8-9-10-15-20-25-30 minutes). If the user leaves the
refrigerator door open for too long or forgets to close the door, a silent alarm will be
triggered when the delay timer expires.
Epilepsy Zone: The door contact (wired input) is connected to a special epilepsy detector
to detect an epilepsy event. The Door Contact will be triggered and send a silent alarm
when an epilepsy event is detected.
Delay Timer: Delay timer is set to delay an alarm signal to be transmitted within a period of
set time based on the above conditions.
Special attributes of Door Contact will be disabled if 24HR attribute is enabled.
The DBT-15 Dual Button Transmitter can operate as a panic button, ON/OFF inactivity switch, or a
Scene Selector according to different mode selected.
Mode:
On/Off Inactivity: When Inactivity Monitoring function is enabled (See 5.3 General
Setting), and DBT-15 is selected as ON/OFF inactivity switch, pressing the Green button
on DBT-15 will initiate Inactivity Monitoring, while pressing the Red button will stop
Inactivity Monitoring.
Panic Button: When DBT-15 is selected as Panic Button, pressing the Red button on
DBT-15 will activate the panic alarm. Pressing the Green button will send a cancel code to
the Control Panel to stop the alarm.
Scene Selector: When selected as Scene Selector, DBT-15 will operate as Scenario
Switch. Pressing the button(s) on the device will siganl to the Control Panel to activate the
correspondent scenario(s).
- Attribute Button 1: When the Red button is pressed, the Control Panel will activate
selected Home Automation Scene number. Please refer to 7.3. Scene webpage for
details.
- Attribute Button 2: When the Green button is pressed, the Control Panel will activate
selected Home Automation Scene number. Please refer to 7.3. Scene webpage for
16
details.
Two-Way On:
Selec GX or 808RV for two-way communication when panic alarm is activated by DBT-15.
4.5. PSS Control
This feature is designed to control/edit/delete Power Switches included in the panel.
Click Edit to edit attributes of power switches.
Click Delete to remove power switch from panel.
Click Switch On/Switch Off to turn on/off power switches. Or click Switch Toggle to toggle
between on/off status. For Power Switch Dimmer, you can also set its power output level with
the slide down menu.
Labeled devices will be displayed under Device Tag List. This function is for you to open, close,
or stop your group of devices to a desired level.
17
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4.6. UPIC Control
UPIC Control webpage allows you to control UPIC IR Transmitter included in Control Panel
Transmit IR Signal
Depending on the UPIC model number, select the function to be performed in the drop down menu,
then click “Setup UPIC” for the UPIC to transmit IR Signal. UPIC5 LED Setup (UPIC5 only)
UPIC5 has 6 IR LEDs, a central one and 5 surrounding ones. The central LED will always transmit IR
signal when activated; besides the central LED, one of the 5 surrounding LEDs can be selected to
activate upon IR signal transmission to increase the IR signal coverage.
Step 1: Refer to the diagram on the webpage and UPIC5 manual to determine which LED should be
used for signal transmission to each particular home appliance.
Step 2: Select the LED number from the drop down menu for each appliance type, then click “Setup
LED” to confirm. Please refer to UPIC5 manual for more information.
If “Air Conditioner” is set to LED 1, UPIC5 will transmit all Air Condition functions with both
If “TV” is set to LED 5, UPIC5 will transmit all Air Condition functions with both Central LED
Central LED and LED1.
and LED5.
18
4.7. Surveillance
The PIR Camera/Video Cameras and IP Cameras are listed under Surveillance for separate control.
Click Edit to edit camera attributes.
Click Delete to remove device from panel.
Click Request Media to capture a picture or vide
PIR camera: A picture will be captured upon request
PIR Video Camera: A 10-second video will be recorded upon request
IP Camera: The IP Camera will record a video according to its video length setting (Please
refer to IP Camera manual for detail.)
For PIR Camera/Video Camera, you can choose to take the picture/video without
activating the camera’s flash.
Picture and video captured by PIR Camera and PIR Video Camera will be stored under the
Captured Event webpage. Video Recorded by IP Camera will be stored in the IP Camera,
please refer to IP Camera manual to view the video
For IP Camera, click “View” or “Setting” to access IP Camera webpage for video streaming or setting
configuration. A new webpage will open and you will be required to enter the username and
password for the IP Camera to access streaming or setting.
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