Clifford GPS 210C Owners Guide

CLIFFORD

®

210C

GPS TRACKING

OWNER'S GUIDE

READ ME FIRST

CLIFFORD

®

210C

GPS TRACKING

OWNER'S GUIDE

READ ME FIRST

GPS210C 07-05

Table of Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Inside your CLIFFORD

®

GPS Tracking Box . . . . . . . . . . . . . . . . . . . . . . . . . .6

Creating Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

CLIFFORD

®

Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using CLIFFORD

®

GPS Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Perform an action from the web: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Incomplete Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Perform an action from the telephone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Alert Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

To Set-up Alert Notifications: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Understanding the Alert and Action Data . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Purchase More Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Service Plans and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Paying by Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

GPS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

GPS Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Future of GPS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Legal Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Privacy Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Non-Transferable Hardware Limited Warranty . . . . . . . . . . . . . . . . . . . . . . .32

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Getting Started

ESN (Electronic Serial Number) - the sticker can be found on your membership card.

Enter the following information for future reference.

Account Number

Password

Vehicle Information Number (VIN)

Actual size of ESN sticker

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Getting Help

From the

www.cliffordgps.com

website you can access Online Help and Frequently Asked Questions (FAQ's). If you do not find what you need CLIFFORD Customer Care will be happy to answer any of your questions.

For questions regarding your service plans and to access on-line features:

Toll Free: 888-847-7118 Email: help@cliffordgps.net

For questions regarding your installation contact your local dealer: Enter your dealer information below:

Dealership Name: _______________________________

Installer Name: _________________________________

Phone Number: _________________________________

Mailing Address:

Directed Electronics 1 Viper Way Vista, CA 92081

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Inside your CLIFFORD®GPS Tracking Box

Your CLIFFORD®Vehicle Protection kit contains the following:

❍ The CLIFFORD

®

210C

❍ Antenna ❍ Main Wiring Harness ❍ Backup Battery ❍ Feature Module ❍ Installation Kit ❍ Installation Guide ❍ Owner’s Guide ❍ Wallet Card

Creating Your Account

If you do not already have a CLIFFORD®account you will need to create one before you can use all the features of the CLIFFORD®service.

To setup a new CLIFFORD

®

account, follow these few simple steps.

1. From your browser type in the address line

www.cliffordgps.com

. The

CLIFFORD GPS Tracking logon page opens.

6

NOTE: You will be required to read the

Service Terms and Conditions

in its

entirety. Scroll to the end of the agreement for the

Accept

button to appear and

click on it.

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2. Click on the "I do not have a User ID" link. This brings you to Account setup. From here you will be able to enter your contact information, your ESN and VIN numbers, and select your Service Term and Transaction packages.

3. Enter in your contact information. This includes your first and last name, address, phone number etc.

4. Click Continue.

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5. Next, enter your CLIFFORD®210C ESN (found on the product box or on the membership card where you affixed th label), along with the VIN. If you have multiple devices for each of our household vehicles, make sure to correctly match up the each ESN with the VIN so your Clifford

®

Online

service functions correctly.

6. Click Continue.

7. Next, you need to select your Service Plan and Connection bundles. From the drop down menus select the Service Plan/Connection bundle.You can

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also choose the optional Connections bundle for each vehicle.

8. Click Continue.

9. Enter in your credit card information and click continue.

10. At this point you can review your purchase selections. If you need to make any changes click on the Back button; otherwise, click on Continue to proceed with the purchase.

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11. The Purchase Confirmation page will open. This page is your receipt. It also contains everything you'll need to log into the

www.cliffordgps.com

website or use the telephone system; Account Number, User ID and Password. Print this page and keep it for reference.

You can now log into the

www.cliffordgps.com

website.

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