This manual is to be used in conjunction with the
“Operators Manual”. See “Operators Manual” for
safety warnings, correct operation, installation
and preventative maintenance.
Read the manual thoroughly.
Improper installation, operation or
maintenance can cause property
damage, injury or death.
SE95004 Rev. 9
August 2012
STATEMENT OF RESPONSIBILITIES /
DÉCLARATION DES RESPONSABILITÉS /
DECLARACIÓN DE RESPONSABILIDADES
This document is for use by experienced
and trained Qualified Cleveland Range,
LLC Authorized Service Representatives
who are familiar with both the safety
procedures, and equipment they
service. Cleveland Range, LLC assumes
no liability for any death, injury,
equipment damage, or property damage
resulting from use of, improper use of,
or failure to use the information
contained in this document. Cleveland
Range, LLC has made every effort to
provide accurate information in this
document, but cannot guarantee that
this document does not contain
unintentional errors and omissions.
The information in this document may
be subject to technical and technological
changes, revisions, or updates.
Cleveland Range, LLC assumes no
liability or responsibility regarding errata,
changes, revisions, or updates.
Qualified Cleveland Range, LLC
Authorized Service Representatives are
obligated to follow industry standard
safety procedures, including, but not
limited to, OSHA regulations, and
disconnect / lock out / tag out
procedures for all utilities including
steam, and disconnect / lock out / tag
out procedures for gas, electric, and
steam powered equipment and / or
appliances.
All utilities (gas, electric, water and
steam) should be turned OFF to the
equipment and locked out of operation
according to OSHA approved practices
during any servicing of Cleveland Range
equipment
Qualified Cleveland Range, LLC
Authorized Service Representatives are
obligated to maintain up-to-date
knowledge, skills, materials and
equipment.
Ce document est destiné à l’usage des
Représentants de Service qualifiés et
autorisés de Cleveland Range, LLC qui
possèdent l’expérience et la formation ainsi
que la bonne connaissance des mesures
de sécurité et du matériel qu’ils
entretiennent.
Cleveland Range, LLC décline toute
responsabilité pour tout cas de décès,
blessure, dommage matériel ou dommage
aux biens résultant de l'utilisation, de la
mauvaise utilisation ou du manquement
d’utilisation des renseignements contenus
dans ce document.
Cleveland Range, LLC s’est efforcé à
fournir des renseignements précis dans ce
document mais ne peut garantir que ce
document soit exempt d’erreurs et
d’omissions non intentionnelles.
Les renseignements contenus dans ce
document peuvent être assujettis à des
changements techniques et technologiques,
des révisions ou des mises à jour.
Cleveland Range, LLC décline toute
obligation ou responsabilité concernant les
errata, modifications, révisions ou mises à
jour.
Les Représentants de Service qualifiés et
autorisés de Cleveland Range, LLC sont
tenus de se conformer aux mesures de
sécurité normalisées de l’industrie, y
compris, mais sans s'y limiter, les
réglementations de l'OSHA, les procédures
de débranchement / verrouillage /
étiquetage relatives à tous les services
publics, dont l’approvisionnement en
vapeur, et les procédures de
débranchement / verrouillage / étiquetage
relatives aux équipements et/ou appareils
fonctionnant au gaz, à l’électricité et à la
vapeur.
Au cours de tout entretien d’un appareil
Cleveland Range, tous les services publics
(gaz, électricité, eau et vapeur) doivent être
FERMÉS au niveau de l’appareil et le
dispositif de fonctionnement doit être
verrouillé suivant les pratiques approuvées
de l’OSHA.
Les Représentants de Service qualifiés et
autorisés de Cleveland Range, LLC sont
tenus d’actualiser en permanence leurs
connaissances, compétences, matériel et
équipement.
Este documento está destinado para el uso
de los Representantes de Servicio
calificados y autorizados de Cleveland
Range, LLC quienes cuentan con la
experiencia y la capacitación así como el
buen conocimiento de las medidas de
seguridad y de los equipos que mantienen.
Cleveland Range, LLC, declina toda
responsabilidad en caso de cualquier
fallecimiento, lesiones, daños al equipo o
daños a la propiedad resultantes de la
utilización, del uso indebido o de la falta de
utilización de la información provista en este
documento.
Cleveland Range, LLC se ha esforzado en
suministrar información precisa en este
documento, pero no puede garantizar que
este documento esté exento de errores y de
omisiones no intencionales.
La información contenida en este
documento podría estar sujeta a cambios
técnicos o tecnológicos, revisiones o
actualizaciones. Cleveland Range, LLC
declina toda obligación o responsabilidad
con respecto a erratas, modificaciones,
revisiones o actualizaciones.
Los Representantes de Servicio calificados y
autorizados de Cleveland Range, LLC tienen
la obligación de seguir los procedimientos
estándar de seguridad de la industria; los
cuales incluyen pero no se limitan a los
reglamentos de la OSHA (La Administración
de la Seguridad y Salud Ocupacionales), los
procedimientos de desconexión, cierre y
etiquetado relativos a todos los servicios
públicos incluyendo el suministro de vapor y
los procedimientos de desconexión, cierre y
etiquetado para los equipos y/o aparatos
que funcionan a base de gas, electricidad o
vapor.
Cuando se esté dando servicio o
mantenimiento a un aparato de Cleveland
Range, todos los servicios públicos (gas,
electricidad, agua y vapor) deben estar
APAGADOS para el equipo en cuestión y se
debe seguir el procedimiento de cierre de
operaciones de acuerdo con las prácticas
aprobadas por la OSHA.
Los Representantes de Servicio calificados y
autorizados de Cleveland Range, LLC tienen
la obligación de actualizar constantemente
sus conocimientos, destrezas, materiales y
equipamiento.
TROUBLESHOOTING AND
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MAINTENANCE PROCEDURES
The following trouble shooting guide and maintenance
procedures are meant to be used by Qualified Service Technician
ANY REPAIRS TO THE PRESSURE VESSEL MUST BE DONE BY A CERTIFIED PRESSURE VESSEL REPAIR
SHOP AND ALL REPAIR METHODS AND MATERIALS MUST BE APPROVED BY THE MANUFACTURER.
For periodic maintenance recommendations see “Operators Manual”.
Extreme caution must be taken if unit is electrically energized for testing.
Remove power from the unit while servicing.
DIAGNOSTIC GUIDE
This section contains servicing information intended for use by Authorized Service Personnel.
NOTE 1: If Fault Isolation Procedure is required, be sure to start at step #1.
NOTE 2: On table type kettles the entire control mounting panel may be removed from kettle control housing for easier
troubleshooting and parts replacement.
A/ Problem: Kettle is not heating at all. (Kettle must be on and temperature
control set.)
PPoossssiibblleeCCaauusseess
1.No incoming power.
2.Kettle is tilted.
3.Low water condition.
4.Defective ON/OFF switch.
5.Defective 12 VDC relay.
Fault Isolation Procedure
SStteeppTTeesstt
1.Is there proper incoming voltage at terminal block?
Yes - Go to step #2.
No - Correct external power supply problem.
2.Is the red LED illuminated?
Yes - Follow Reservoir Fill Procedure. If this does not correct the problem, go to Problem D.
No - Go to step #3.
3.Is the green LED illuminated?
Yes - Go to step #4.
No - Go to step #7.
4.Do both contactors energize?
Yes - Check contactor contacts for pitting. Voltage across contactor terminals while in a closed position indicates a poor contact.
Replace contactor/s as necessary. Check elements for short at ground or an open circuit. If element/s are defective contact the
factory. Elements are not field replaceable.
No - Go to step #5.
5.Measure continuity across safety thermostat. Is it an open circuit?
Yes - Replace defective safety thermostat.
No - Go to step #6.
6.Defective safety thermostat.
7.Defective contactor/s.
8.Defective potentiometer
9.Defective low water level
(temperature control).
probe.
10.Defective thermistor.
11.Defective 240/16 VAC
transformer.
12.Defective control box.
13.Defective elements.
6.Is there 120 VAC present across the coils of the contactors?
Yes - Replace defective contactor/s.
No - Go to step #7.
7.Remove wire from low water level probe and ground it to the body of the kettle. Do the contactors now energize?
Yes - Clean or replace defective low water level probe. Replace defective red LED.
No - Go to step #8.
8.Is there 16 VAC present at output of 16 VAC transformer?
Yes - Go to step #9.
No - Replace defective 240/16 VAC transformer.
9.Measure continuity of ON/OFF switch/ temperature control. Is it operating properly?
Yes - Go to step #10.
No - Replace defective ON/OFF switch/temperature control.
10.Unplug control box and measure the resistance across potentiometer. Is it approximately 0 ohms at maximum setting and
50,000 ohms at minimum?
Yes - Go to step #11.
No - Replace defective potentiometer (ON/OFF switch/temperature control)
11.Remove edge connector from control box. While kettle is cold or thermistor is removed and allowed to cool, measure the
resistance between edge connector’s pins #2 and #7. Is it approximately 100,00 ohms?
Yes - Spray contact cleaner on control box terminals and edge connector. Try box again, if the problem still exists, replace
defective control box.
No - Replace defective thermistor.
B/ Problem: Kettle heats too slowly or not hot enough. (Note: normal max.
operating pressure with an empty kettle is 30-35 psi.)
PPoossssiibblleeCCaauusseess
1. Air in jacket requires venting.
2. Defective safety thermostat.
3. Defective potentiometer (temperature control).
4. Defective thermistor.
Fault Isolation Procedure
SStteeppTTeesstt
1. In a cold state, does the pressure gauge read in the green zone?
Yes - Go to step #2.
No - There is air present in the jacket of the kettle. Follow Kettle Venting Procedure. If constant venting is required, there is
a leak that should be corrected.
2. Do the contactors shut off too early? (before reaching normal maximum operating pressure.)
Yes - Go to step #3.
No - Check contactor contacts for pitting. Voltage across terminal of contactor while energized signifies a poor contact.
Replace contactor/s as necessary. Check elements for short to ground or open circuit. If elements are defective, contact
the factory. Elements are not field replaceable.
3. Does the green LED remain illuminated after the contactors shut off?
Yes - Replace defective safety thermostat.
No - Go to step #4.
4. Unplug control box and measure the resistance across potentiometer (temperature control). Is it approximately 0 ohms at
maximum and 50,000 ohms at minimum setting?
Yes - Go to step #5.
No - Replace defective thermistor.
5. Remove kettle thermistor and allow to cool. Remove edge connector from control box. Test resistance across edge
connector's pins #2 and #7. Is it approximately 100,000 ohms?
Yes - Go to step #6.
No - Replace defective thermistor
6. Turn the potentiometer on the control box clockwise to increase the maximum operating temperature. Does the kettle now
achieve maximum operating pressure of 30-35 psi in an empty kettle?
Yes - Kettle is operating correctly.
No - Spray contact cleaner on control terminals and edge connector. Try box again. If problem still exists, replace
defective control box.
5. Defective contactor/s.
6. Defective control box.
7. Defective elements/s.
C/ Problem: Kettle is overheating.
PPoossssiibblleeCCaauusseess
1. Defective thermistor
2. Defective potentiometer (temperature control).
Fault Isolation Procedure
SStteeppTTeesstt
1. Does the green LED turn off even though the contactors remain energized?
Yes - Replace defective 12 VDC relay.
No - Go to step #2.
2. Unplug the control box and measure the resistance across the potentiometer (temperature control), Is the resistance
approximately 0 ohms at maximum and 50,000 ohms at minimum setting?
Yes - Go to step #3.
No - Replace defective thermistor.
3. Remove kettle thermistor and allow to cool Remove edge connector from control box. Test resistance across edge
connector’s pins #2 and #7. Is it approximately 100,000 ohms?
Yes - Go to step #4.
No - Replace defective thermistor.
4. Turn the potentiometer (temperature control) on the control box counter-clockwise to decrease the maximum operating
temperature. does the kettle continue to overheat?
Yes - Spray contact cleaner on control box terminal and edge connector. Try box again. If problem still exists, replace
defective control box.
No - Kettle is operating correctly.
3. Defective 12 VDC relay.
4. Defective control box.
D/ Problem: Red LED remains illuminated even though water has been
added.
PPoossssiibblleeCCaauusseess
1. Defective low water level probe
2. Defective control box.
Fault Isolation Procedure
SStteeppTTeesstt
1. Remove wire from low water level probe and ground the wire to the body of the kettle. Does the red LED turn off?
Yes - Replace or clean defective low water level probe.
No - Spray contact cleaner on control box terminals and edge connector. Try box again. If problem still exist, replace
defective control box.
SAFETY INSPECTION CHECKLIST
Adjusting
Screw
Worm
Screw and
Tilt
Gear
Cross
Bar
Locking
Nuts
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!
NOTE: The following instructions are intended
for use by qualified service personnel.
Regular inspection and maintenance of units is essential to obtain trouble free and safe operation of
equipment. The following steps should be completed IN SEQUENCE every year or more frequently, if unit
is in a high volume facility.
A/ KETTLE PREPARATION
1. Disconnect main power at fused disconnect switch.
2. Kettle should be cold. If necessary add water to kettle pot to cool unit.
3. The pressure gauge should now show a vacuum and have no indication of leakage.
If gauge gauge looks damaged replace gauge.
4. Gauge must be showing a vacuum prior to proceeding. If not check for leaks, and repair
kettle prior to proceeding. Refer to REFERENCE SECTION (KETTLE VENTING INSTRUCTIONS).
3. Remove the kettle bottom cover and check that the seal is not cracked or split.
Leave cover off.
4A. FOR UNITS WITH TILT HANDLE -
A. Check handle for tightness. If loose apply lock tight and reinstall. Check handle
knob is on end of handle and firmly tightened. If missing replace, if loose apply
lock tight and reinstall.
B. Check that kettle tilts smoothly and there is no excessive wear in the trunnion bearings.
Add grease to nipples as required or for older units without grease nipples refer to
REFERENCE SECTION
4B. FOR UNITS WITH TILT CRANK -
A. Check that the kettle tilts smoothly. If there is excess play adjust the worm to gear
clearance with Locking Nuts or Adjusting Screw as required.
B. Check that there is no excessive wear in the trunnion bearings.
C. Apply grease to gear teeth.
(BEARING LUBRICATION PROCEDURE)
.
Photo of Grease Nipples.
Illustration inverted for clarity.
KE55450 Rev. 2
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