CONVERGE™ PRO 880|880T|880TA|840T|8i|TH20
CONVERGE™ SR 1212|SR 1212A|
Professional Conferencing Systems
Installation & operation manual
TECHNICAL SUPPORT
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1.801.977.0087 |
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CONVERGE PRO 880/880T/880TA/840T/8i, CONVERGE SR 1212/SR 1212TA
INSTALLATION & OPERATION MANUAL
CLEARONE PART NO. 800-151-880 (REVISION 3.2) April 2009
© 2009 ClearOne Communications, Inc. All rights reserved. Information in this document is subject to change without notice. Other product names may be registered trademarks of their respective owners who do not necessarily endorse ClearOne or ClearOne’s products in the United States and/or other countries.
ClearOne Document: 800-151-880 Revision 3.2 April 2009.
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TABLE OF CONTENTS
Chapter 1: introduction |
1 |
Converge Pro Product Family Overview 1 Important safety information 4 Converge Pro Product Descriptions 6 Customer Service and Support 13 Product Registration 13 Warranty Information 13 Operating Requirements 14 System Requirements 14 Unpacking 15 Controls and Connections 23
Chapter 2: Expansion Bus & LCD Programming |
30 |
Expansion Bus 30 Device IDs 31 LCD Programming Overview 32 LCD Channels Menu 36 LCD Settings Menu 37 LCD Macros Menu 39 LCD Preset Menu 40
Chapter 3: Converge Console programming |
41 |
Installing Converge Console 41 Converge Console Overview 44 Site File Overview 49 Connect to a Site 52 Site Properties 53 Unit Properties 58 Configuration Mode Overview 64 Unit Tab 65 Channel Tab Overview 77 AEC (Acoustic Echo Cancellation) 81 NC (Noise Cancellation) 84 Filters 86 AGC/ALC (Automatic Gain Control/Automatic Level Control) Tab 91 Mic Gating 93 Mic Input Settings 97 Line Input Settings 103 Telco RX Settings 108 Output Settings 117 Telco TX Settings 122 Processing Settings 128 Fader Settings 136 Matrix Tab 140 AEC Reference/PA Adapt Reference Tab 144 Macro Tab 147 Gating Tab 151 Control Tab 154
TABLE OF CONTENTS (continued)
String Tab 157 Event Scheduler Tab 159 Database Tab 161 Optimizing Gain Structure 166 Drag and Drop Configuration 169 Preset Mode 175 File Menu Overview 182 Print Reports 184 View Menu Overview 185 Add Menu 187 Connect Menu Overview 190 Modes Menu Overview 191 Services Menu Overview 192 Dialer 193 Phonebook 195 Label Editor 197 Device Log 198 Event Log 201 Web Builder 203 Firmware Loader 208 Debug Console 210 Execute Presets 216
appendix a: serial command Guide |
218 |
Type and Device IDs 218 Conventions 218 Command Form Description 218 Groups and Channels 219 Meter Type Definitions Table 220 Serial Commands 227
appendix B: Default Pinouts |
280 |
Control/Status Ports 280
All Models: RS-232 Port 286
appendix C: Firmware Loading Procedure appendix C: specifications
287
288
Converge Pro 880 288 Converge Pro 880T 290 Converge Pro 880TA 292 Converge Pro 840T 294 Converge Pro 8i 296 CONVERGE PRO 8i (continued) 297 Converge Pro TH20 298 Converge SR 1212 299 Converge SR 1212A 301
Appendix D: Compliance |
303 |
FCC Part 15/ICES-003 Compliance 303 FCC Part 68 Compliance 303
TABLE OF CONTENTS (continued)
Electrical Safety Advisory 304 IC COMPLIANCE 304 EUROPEAN COMPLIANCE 305 EUROPEAN COMPLIANCE 307 NEW ZEALAND COMPLIANCE 309 JAPANESE COMPLIANCE 309
Glossary |
310 |
Chapter 1: introduction
Converge Pro Product Family Overview
Congratulations! You have purchased a ClearOne® Converge™ Pro audio conferencing solution. The Converge Pro product family represents a revolutionary advance in state-of-the-art audio technology for large-scale conferencing applications.
ClearOne introduced its first audio conferencing products to the market in 1990 under the brand name Gentner®. Today, ClearOne has over 80,000 installations worldwide in organizations ranging from the Fortune 1,000 to the federal government. ClearOne products are used in the most demanding conferencing applications, where they consistently deliver industry-leading audio quality and unsurpassed reliability.
ClearOne’s proprietary Distributed Echo Cancellation (DEC) technology forms the foundation of the Converge Pro product family, and provides optimal audio quality for today’s distributed conferencing environments. In addition to DEC, other ClearOne innovations – including noise cancellation, automatic gain and level control, advanced microphone gating, adaptive ambient, and ClearEffect™ wideband audio emulation – produce crystal-clear audio that is equivalent to conference participants being in the same room.
Applications
The Converge Pro product family provides scalable conferencing solutions for any size venue. Some common applications include:
•Boardrooms
•Training rooms
•Courtrooms
•Multimedia rooms
•Distance learning
•Auditoriums
•Houses of worship
•Sound reinforcement
•Large meeting venues
1
Models
The Converge Pro product family includes the following models:
•Converge Pro 880
•Converge Pro 880T
•Converge Pro 880TA
•Converge Pro 840T
•Converge Pro TH20
•Converge Pro 8i
•Converge Pro SR1212
•Converge Pro SR1212A
Common Benefits
Each product in the Converge Pro product family offers the following benefits:
•Superior audio quality
•ClearOne’s next generation signal processing algorithms
•Field-proven conferencing technology
•Flexible configuration and expandability
•Improved configuration and management software
•Simplified programming
•Reduced installation times
•Best-in-class processing speed
•ClearOne’s world-class customer service, technical support, and field engineering services
Common Features
The leading-edge features common to all products in the Converge Pro family include:
•USB connector on front panel for easy connectivity with a laptop or PC
•Dual RJ-45 Ethernet ports
•Dual RJ-45 expansion bus ports
•TDM (Time Division Multiplexed) mix/minus audio and control buses
•RS-232 serial port (up to 115,200 bps)
•Dual DB-25 control/status GPIO (General Purpose Input/Output) Ports
•Mini-phoenix audio input/output connectors (color-coded by channel type)
•Differential inputs and outputs
Feature Enhancements
Converge Pro feature enhancements include:
•ClearOne’s next-generation Distributed Echo Cancellation—up to eight discrete digital signal processors (DSPs) improve full-duplex performance and remove echo in the most difficult acoustic environments.
•New PTT (Push-to-Talk) microphone compatibility provides greater design and configuration flexibility.
•Advanced noise cancellation reduces background noise caused by fans, HVAC systems, and other relatively constant background noise sources.
•Up to eight independent signal processing blocks, each with 15 user-configurable filters (including all-pass, low-pass, high-pass, low-shelving, high-shelving, and parametric), delay, and compression. ClearOne’s unparalleled processing power enables you to use all of these features simultaneously in any combination, allowing you to create optimized audio configurations for every environment and application.
•Enhanced expansion bus (E-bus) capabilities—connect up to 34 Converge Pro units together and use up to
2
96 microphones and 16 telephone lines in a single Converge Pro installation.
•Increased distance between units—up to 200 feet/60.96 meters.
•Graphical, user-configurable routing matrix allows you to route any input channel to any output, processing, or fader channel (or combination thereof) on any Converge Pro unit, or across the expansion bus.
•Front panel control of mute and gain for all input and output channels.
•Safety mute button on the Console™ software button bar instantly mutes all outputs.
•ClearOne’s DSP (Digital Signal Processing) technology ensures crystal-clear audio between conferencing sites.
AEC (Acoustical Echo Cancellation) Enhancements
•Smoothing filters to reduce artifacts
•Pre-AEC bypass channels
•Improved AEC adaption and noise suppression algorithms
•Automated Push-to-Talk microphone mode with AEC freezing
•Gain and gating control tracking
•Cross point gain adjustments
•Four fader channels
•Microphone preamp gain control
•7 dB coarse gain and .5 dB fine gain increments for improved microphone gain matching
•AGC (Automatic Gain Control) algorithm
•ALC (Automatic Level Control) algorithm
Telephone Hybrid Enhancements (880T, 880TA, 840T, TH20)
•Custom telephone line settings for international teleconferencing and in-country localization
•Type I & Type II auto-sensing telephone interface (U.S. and E.U.)
•International impedance matching
•Improved TEC (Telco Echo Cancellation) with 31 millisecond tail time
•Continual TEC adaptation to telephone line conditions
•ClearEffect™ wideband audio emulation algorithm
•Digital anti-alias filter minimizes CO switching noise and hum
•ALC (Automatic Level Control) on telco receive channel
•Improved call management and processing
•Adjustable dial tone, DTMF attenuation
•Off-hook DTMF generation
•Robust dial tone detection
•Caller ID & selectable ringers
•Touch-tone dialing capability (44 character dial string)
•Analog telephone line compatibility
•10 W speaker amplifier (880T, 880TA, 840T)
•Custom ring cadence detect
3
Important safety information
Read all safety information before using this product.
1.Read these instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.Do not use this apparatus near water.
6.Clean only with dry cloth.
7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Apparatet skal tilkoples jordet stikkontakt.
10.Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11.Only use attachments/accessories specified by the manufacturer.
12.Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13.Unplug this apparatus during lightning storms or when unused for long periods of time.
14.Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15.Use the mains plug to disconnect the apparatus from the AC mains. The mains plug shall remain readily operable.
16.On/Off switch located on the front panel of the Converge Pro 880TA and SR 1212A does NOT disconnect power from the AC mains.
17.To completely disconnect unit power from the AC mains, disconnect the unit’s power cord from the mains socket. To reconnect power, plug the unit’s power cord into the mains socket following all safety instructions and guidelines.
18.Caution: Danger of explosion if lithium battery is incorrectly displaced. Replace only with the same or equivalent type. Battery should only be replaced by qualified personnel and is not intended as a user serviceable part. Do not expose batteries or battery pack to excessive heat such as prolonged sunlight, fire or other heat sources.
19.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock.
20.This product can interfere with electrical equipment such as tape recorders, TV sets, radios, computers and microwave ovens if placed in close proximity.
21.Class 2 Wiring is required for these devices. Wiring and install should only be performed by qualified personnel.
AVIS: RISQUE DE CHOC |
ELECTRIQUE - NE PAS OUVRIR |
Save These Instructions
4
Converge Pro 880TA
The 880TA stands as the new flagship of the Converge Pro line. Re-designed, re-tooled with added power and functionality, the 880TA also provides industry-leading expansion capabilities. (Add)
Advanced Telephone Conferencing Feature Set
• Signal Processing Improvements
»» Telephone noise cancellation (receive channel)
»» ClearEffect wideband emulation for speech enhancement »» Automatic level control (receive channel)
»» Caller ID & selectable ringers »» Custom ring cadence detect
Advanced Conferencing Feature Set
•Enhanced Feedback Canceller
•Multichannel Control on each amplifier
•Next-generation Acoustic Echo Cancellation »» Improved duplex performance
»» Push-to-talk microphone compatibility
•Next-generation Noise Cancellation
»» Adaptive modeling to room ambient noise conditions
• Pre-AEC routing for sound reinforcement applications
»» A maximum processing delay of four (4) milliseconds
• Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
Superior Audio Performance
•Next-generation Distributed Echo Cancellation on every microphone input
•First-microphone priority delivers clear audio to the far end
•20Hz – 22kHz bandwidth for full-range audio response
•AGC & ALC to keep all participants’ audio levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
»» 18 expansion busses
•Enhanced expansion bus, featuring 18 mix-minus audio buses for routing between units
•Ten microphone gating groups (four internal & six global) allow separation of microphones into individual mixer gating groups for greater configuration flexibility
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control and configuration using a single command
5
Converge Pro Product Descriptions
Converge Pro 880
The successor to the industry-leading XAP® 800. The 880 delivers rich functionality with improved audio performance, enhanced management, and simplified configuration for audio conferencing and sound reinforcement applications.
Advanced Conferencing Feature Set
•Next-generation Acoustic Echo Cancellation »» Improved duplex performance
»» Push-to-talk microphone compatibility
•Next-generation Noise Cancellation
»» Adaptive modeling to room ambient noise conditions
•Increased resolution on Microphone Preamp stage »» 0 – 56dB in 7dB increments
•Pre-AEC routing for sound reinforcement applications
»» A maximum processing delay of four (4) milliseconds
• Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
•Expanded serial command set
Superior Audio Performance
•Next-generation Distributed Echo Cancellation on every microphone input
•First-microphone priority delivers clear audio to the far end
•20Hz – 22kHz bandwidth for full-range audio response
•AGC & ALC to keep all participants’ audio levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
•Enhanced expansion bus, featuring 18 mix/minus audio buses for routing between units
•Ten microphone gating groups (four internal & six global) allow separation of microphones into individual mixer gating groups for greater configuration flexibility
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control and configuration using a single command
6
Converge Pro 880T
The 880T leverages the rich functionality of the Converge Pro 880, and adds a built-in telephone interface and power amplifier for standalone conferencing applications. The 880T also provides industry-leading expansion capabilities, allowing you to connect it with other Converge Pro units for complex installations.
Advanced Telephone Conferencing Feature Set
• Signal Processing Improvements
»» Telephone noise cancellation (receive channel)
»» ClearEffect wideband emulation for speech enhancement »» Automatic level control (receive channel)
»» Caller ID & selectable ringers
Advanced Conferencing Feature Set
•Next-generation Acoustic Echo Cancellation »» Improved duplex performance
»» Push-to-talk microphone compatibility
•Next-generation Noise Cancellation
»» Adaptive modeling to room ambient noise conditions
•Increased resolution on Microphone Preamp stage »» 0 – 56dB in 7dB increments
•Pre-AEC routing for sound reinforcement applications
»» A maximum processing delay of four (4) milliseconds
• Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
•Expanded serial command set
Superior Audio Performance
•Next-generation Distributed Echo Cancellation on every microphone input
•First-microphone priority delivers clear audio to the far end
•20Hz – 22kHz bandwidth for full-range audio response
•AGC & ALC to keep all participants’ audio levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
•Enhanced expansion bus, featuring 18 mix-minus audio buses for routing between units
•Ten microphone gating groups (four internal & six global) allow separation of microphones into individual mixer gating groups for greater configuration flexibility
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control and configuration using a single command
7
Converge Pro 840T
The successor to the industry-leading XAP 400. The 840T provides the same rich feature set as the 880T, complete with a built-in telephone interface and power amplifier for standalone conferencing applications. For large venues, the 840T also provides industry-leading expansion capabilities via ClearOne’s expansion bus technology.
Advanced Telephone Conferencing Feature Set
• Signal Processing Improvements
»» Telephone noise cancellation (receive channel)
»» ClearEffect wideband emulation for speech enhancement »» Automatic level control (receive channel)
»» Caller ID & selectable ringers
Advanced Conferencing Feature Set
•Next-generation Acoustic Echo Cancellation »» Improved duplex performance
»» Push-to-talk microphone compatibility
•Next-generation Noise Cancellation
»» Adaptive modeling to room ambient noise conditions
•Increased resolution on Microphone Preamp stage »» 0 – 56dB in 7dB increments
•Pre-AEC routing for sound reinforcement applications
»» A maximum processing delay of four (4) milliseconds
• Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
•Expanded serial command set
Superior Audio Performance
•Next-generation Distributed Echo Cancellation on every microphone input
•First-microphone priority delivers clear audio to the far end
•20Hz – 22kHz bandwidth for full-range audio response
•AGC & ALC to keep all participants’ audio levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
•Enhanced expansion bus, featuring 18 mix-minus audio buses for routing between units
•Eight microphone gating groups (four internal & four global) allow separation of microphones into individual mixer gating groups for greater configuration flexibility
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control and configuration using a single command
8
Converge Pro 8i
An input-only expansion box for the Converge Pro platform. The 8i delivers new economical configuration flexibility. It can be added to 880, 840T, and TH20 systems for additional microphone and line inputs, allowing customers to match the number of inputs and outputs required for specific conferencing and sound reinforcement installations.
Advanced Conferencing Feature Set
•Economical Mic/Line only mixer for large configurations where additional output channels are not required
•Next-generation Acoustic Echo Cancellation
»» Improved duplex performance
»» Push-to-talk microphone compatibility
• Next-generation Noise Cancellation
»» Adaptive modeling to room ambient noise conditions
•Increased resolution on Microphone Preamp stage »» 0 – 56dB in 7dB increments
•Pre-AEC routing for sound reinforcement applications
»» A maximum processing delay of four (4) milliseconds
• Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
•Expanded serial command set
Superior Audio Performance
•Next-generation Distributed Echo Cancellation on every microphone input
•First-microphone priority delivers clear audio to the far end
•20Hz – 22kHz bandwidth for full-range audio response
•AGC & ALC to keep all participants’ audio levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
•Enhanced expansion bus, featuring 18 mix-minus audio buses for routing between units
•Ten microphone gating groups (four internal & six global) allow separation of microphones into individual mixer gating groups for greater configuration flexibility
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control and configuration using a single command
9
Converge Pro TH20
The successor to the industry-leading XAP TH2, the TH20 enables conference call functionality for Converge Pro installations through the addition of a telephone interface. The TH20 expansion bus allows you to link up to 16 TH20 units together for industry-leading conferencing capability. It also adds two line-level inputs and outputs for increased system capacity.
Advanced Telephone Conferencing Feature Set
• Signal Processing Improvements
»» Telephone noise cancellation (receive channel)
»» ClearEffect wideband emulation for speech enhancement »» Automatic level control (receive channel)
»» Caller ID
»» Selectable ringers
• Increased I/O capabilities
»» Two line-level inputs and two line-level outputs »» Audio Expansion bus (E-bus)
• Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
•Expanded serial command set
Superior Audio Performance
•Next-generation Distributed Echo Cancellation on every microphone input
•20Hz – 22kHz bandwidth for full-range audio response
•AGC on line inputs to keep gain levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
•Enhanced expansion bus, featuring 18 mix-minus audio buses for routing between units
•Eight microphone gating groups (four internal & four global) allow separation of microphones into individual mixer gating groups for greater configuration flexibility
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control/configuration with single command execution
10
Converge Pro SR 1212A
The SR1212A is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the SR1212 offers industry-leading expansion capabilties to accomodate virtually any size venue.
Advanced Conferencing Feature Set
•Increased resolution on Microphone Preamp stage »» 0 – 56dB in 7dB increments
•Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
•Expanded serial command set
Superior Audio Performance
•First-microphone priority delivers clear audio to the far end
•20Hz – 22kHz bandwidth for full-range audio response
•AGC & ALC to keep all participants’ audio levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
•Enhanced expansion bus, featuring 18 mix/minus audio buses for routing between units
•Eight microphone gating groups (four internal & four global) allow separation of microphones into individual gating groups
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control and configuration using a single command
11
Converge Pro SR1212
The successor to ClearOne’s PSR1212, the SR1212 is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the SR1212 offers industry-leading expansion capabilties to accomodate virtually any size venue.
Advanced Conferencing Feature Set
•Increased resolution on Microphone Preamp stage »» 0 – 56dB in 7dB increments
•Management Improvements
»» Integrated Ethernet and USB connections
»» SNMP and HTML remote management agents with SMTP email alerts »» Web-based user and management control consoles
»» Event scheduler
»» Diagnostic console
• Simplified Configuration Software
»» Drag & drop A/V and channel objects
»» Selectable Console views—Unit, Matrix, and Channel
•Expanded serial command set
Superior Audio Performance
•First-microphone priority delivers clear audio to the far end
•20Hz – 22kHz bandwidth for full-range audio response
•AGC & ALC to keep all participants’ audio levels balanced and consistent
Configuration Flexibility
•Scalable—link up to 34 Converge Pro units together for up to 96 microphones and 16 telephone lines
•Enhanced expansion bus, featuring 18 mix/minus audio buses for routing between units
•Eight microphone gating groups (four internal & four global) allow separation of microphones into individual gating groups
•32 user-programmable presets can each be executed without disturbing other ongoing preset operations
•255 Macros for customized audio control and configuration using a single command
12
Customer Service and Support
ClearOne is committed to providing best-in-class customer service and support. If you need assistance installing, configuring, or operating your Converge Pro system, or if you have questions about ClearOne products or services, please contact us at one of the locations listed below. ClearOne also welcomes your comments and suggestions.
ClearOne on the Web
Corporate Website: |
www.clearone.com |
Sales Email: |
sales@clearone.com |
Tech Support Email: |
tech.support@clearone.com |
North America (Worldwide Headquarters)
ClearOne Communications
Edgewater Corporate Park, South Tower
5225 Wiley Post Way, Suite 500
Salt Lake City, Utah 84116 USA
Telephone: |
801-975-7200 |
Fax: |
801-977-0087 |
Toll-Free: |
800-945-7730 |
Tech Support: |
800-283-5936 |
Latin America
Telephone: |
801-975-7200 |
Fax: |
801-977-0087 |
Sales Email: |
sales@clearone.com |
Tech Support Email: |
tech.support@clearone.com |
EMEA
Telephone: |
44 (0) 1189 036 053 |
Sales Email: |
sales@clearone.com |
Tech Support Email: |
tech.support@clearone.com |
Asia-Pacific/Japan/Oceania
Telephone: |
801-303-3388 |
Sales Email: |
sales@clearone.com |
Tech Support Email: |
tech.support@clearone.com |
Product Registration
Register your Converge Pro product(s) online at http://www.clearone.com/support/registration.php?content=main.
Registering your Converge Pro product(s) enables ClearOne to provide you with better technical assistance, and to notify you of important information regarding your Converge Pro product including available upgrades, technical bulletins, and new product information.
Warranty Information
ClearOne Communications, Inc. warrants that this Converge Pro product is free of defects in both material and workmanship. For complete warranty information including length, coverage, and limitations, visit http://www.clearone.com/support/warranty.php?content=main
13
Operating Requirements
Power
Converge Pro devices automatically accommodate voltages of 100–240 VAC, 50/60 Hz, 15 W.
Telephone
Converge Pro devices operate on a standard analog telephone line and connect to the telephone system with a standard RJ-11 modular jack. If you do not have an RJ-11 jack where you want to install your Converge Pro, call your local telephone company for installation. Converge Pro 840T, 880T, 880TA and TH20 can be configured to meet compliance requirements of different countries via the Console software.
WARNING: The country code must be set correctly in Console to ensure that the unit operates properly when connected to the telco network, and that it complies with the country’s telco requirements. Changing this code to a country other than the intended country of operation might cause Converge Pro devices to be non-compliant.
Equipment Placement
Converge Pro devices are designed for installation in a standard 19-inch equipment rack.
Environmental
Converge Pro devices are designed to operate at ambient unit temperatures between 14° F (-10° C) and 122° F (50° C).
System Requirements
The Converge Pro Console software minimum system requirements are:
Supported Operating Systems
•Windows XP
•Windows 2000
•Windows Vista
Minimum System Requirements
•Processor: 300 MHz Pentium III (or AMD equivalent)
•RAM: 256 Megabytes RAM
•Video: 1024x768 SVGA (16 bit)
•Hard Drive: 40 Megabytes
•Network: 10/100 Mbps Ethernet
•USB Port: Version 1.0
•CD Drive: CD/DVD ROM
Minimum Software Requirements
•Browser: Microsoft Internet Explorer version 4.0 or higher
•Adobe Flash: Version 9.0 or higher
•Java: Sun Microsystems’ Java Runtime Environment version 6.0 or higher
14
Unpacking
Use the illustrations below to verify that you received all components for your Converge Pro product. ClearOne is not responsible for product damage incurred during shipment. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier, and contact them immediately.
Converge Pro 880 Package Contents
15
Converge Pro 880T Package Contents
16
Converge Pro 880TA Package Contents
Converge Pro 880TA Packing Contents
CONVERGE PRO 880TA (QTY 1)
CONN, TERM BLOCK/F 12 POS GREEN |
SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK |
673-017-212 (QTY 1) |
680-000-001 (QTY 1) |
CONN, TERM BLOCK/F 12 POS BLACK
673-017-012 (QTY 2)
CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1)
PWR CORD, MOLDED 6' BLK 3 COND
699-150-006 (QTY 1) CABLE ASSEMBLY, RJ45/RJ45 18" 830-150-004 (QTY 1)
CONN, TERM BLOCK/F 12 POS ORANGE
673-017-112 (QTY 2) CABLE ASSY, TELEPHONE 12FT. 830-000-012 (QTY 1)
MANUAL, CONVERGE 840T |
CABLE ASSY, USB A-B TYPE 6FT |
800-151-880 (QTY 1) |
830-153-001 (QTY 1) |
17
Converge Pro 840T Package Contents
CONVERGE PRO 840T
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TELCO |
MENU |
SELECT |
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1 |
2 |
3 |
4 |
TX RX |
ESC |
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TELCO |
ON/OFF |
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-30 -10 |
METER |
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-4 |
0 |
+4 +8 +12 |
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(1) Converge Pro 840T
P/N: 910-151-840
(1) Terminal Block Connector, 12 Position (Green) |
(1) Screw/Washer Kit |
P/N: 673-017-212 |
P/N: 680-000-001 |
(1) Software & Documentation CD |
(2) Terminal Block Connector, 12tionPosi(Bla |
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P/N: 673-017-012 |
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P/N: 800-151-881 |
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(1) Grounded Power Cord, 8’ |
(1) RJ-45/RJ-45 Patch Cable, 18” |
P/N: 699-150-006 |
P/N: 830-150-004 |
(1) Terminal Block Connector, 12 Position (Orange) |
(1) Telephone Cable 12’ |
P/N: 673-017-112 |
P/N:830-000-012 |
(1) USB Type A to Type B Cable, 6’
(1) Installation & Operation Manual P/N: 830-153-001 P/N: 800-151-880
18
Converge Pro 8i Package Contents
19
Converge Pro TH20 Package Contents
20
Converge Pro SR1212 Package Contents
21
Converge Pro SR1212A Package Contents
Converge SR 1212A Packing Contents
CONVERGE SR |
1212A (QTY 1) |
CONN, TERM BLOCK/F 12 POS GREEN |
SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK |
673-017-212 (QTY 1) |
680-000-001 (QTY 1) |
CONN, TERM BLOCK/F 12 POS BLACK
673-017-012 (QTY 2)
CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1)
PWR CORD, MOLDED 6' BLK 3 COND
699-150-006 (QTY 1) CABLE ASSEMBLY, RJ45/RJ45 18" 830-150-004 (QTY 1)
CONN, TERM BLOCK/F 12 POS ORANGE 673-017-112 (QTY 2)
CABLE ASSY, USB A-B TYPE 6FT 830-153-001 (QTY 1)
MANUAL, CONVERGE 840T 800-151-880 (QTY 1)
22
Controls and Connections
Refer to the following diagrams and descriptions for Converge Pro front panel controls and back panel connectors.
Converge Pro Front Panels
Converge Pro 880 Front Panel
A B C D E F G
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ClearOne |
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Converge 880 |
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CONVERGE PRO 880 |
11: CONVERGE880-77 |
MENU |
ESC |
SELECT |
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IPA: 192.168.1.1 |
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1.0.00 |
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METER |
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1 |
2 3 4 5 6 7 8 |
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-30 -10 -4 0 +4 +8 +12 |
Converge Pro 880T Front Panel
Converge Pro 880TA Front Panel
A B C D E F G I H
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MENU |
ESC |
SELECT |
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1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
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Converge Pro 840T Front Panel
A B C D E F G
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ClearOne |
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CONVERGE PRO 840T |
Converge 840T |
MENU |
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SELECT |
TELCO |
ON / OFF |
32: CONVERGE840T-F0 |
ESC |
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IPA: 192.168.1.2 |
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TELCO |
1.0.00 |
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METER |
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1 2 3 4 TX RX |
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-30 -10 |
-4 0 +4 +8 +12 |
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H |
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I |
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Converge Pro 8i Front Panel
A B C D E F G
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ClearOne |
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Converge 8i |
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CONVERGE PRO 8i |
A6: CONVERGE8i-1C |
MENU |
ESC |
SELECT |
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IPA: 192.168.1.4 |
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1.0.00 |
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METER |
1 |
2 3 4 5 6 7 8 |
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-30 -10 -4 0 +4 +8 +12 |
Converge Pro TH20 Front Panel
A C D E F G
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ClearOne |
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CONVERGE PRO TH20 |
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Converge TH20 |
MENU |
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SELECT |
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TELCO |
ON / OFF |
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2F: CONVERGETH20-3A |
ESC |
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IPA: 192.168.1.3 |
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TELCO |
1.0.00 |
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METER |
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TX RX |
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-30 -10 |
-4 |
0 |
+4 +8 +12 |
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H |
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I |
Converge Pro SR1212 Front Panel |
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A |
B |
C |
D |
E |
F |
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G |
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ClearOne |
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Converge SR1212 |
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CONVERGE PRO SR1212 |
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G7: CONVERGE880-6F |
MENU |
ESC |
SELECT |
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IPA: 192.168.1.1 |
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1.0.00 |
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METER |
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1 2 3 4 5 6 7 8 |
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-30 -10 |
-4 |
0 |
+4 +8 +12 |
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Converge Pro SR1212A Front Panel |
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A |
B |
C |
D |
E F |
G |
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H |
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MENU |
ESC |
SELECT |
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1 2 3 4 5 6 7 8
Converge Pro Front Panel Control Descriptions
A.USB Type B Port: Provides convenient front panel connectivity for laptops and PCs.
B.Microphone-On LEDs: Indicate microphone gate status and mute state.
C.LCD Display: Shows model number, unit name, IP address, firmware version, menu pages, menu options, configuration settings, and parameter values.
D.Menu Dial: Navigates the Converge Pro LCD programming menu and enables you to modify basic configuration settings.
E.ESC Button: Returns you to the previous screen on the LCD display.
F.Select Button: Displays the Converge Pro LCD programming menu and selects the highlighted option.
24
G.LED Bar Meter: Displays the audio level of a selected input, output, processing, or fader channel. Default meters: 880-Output 12, 880T-Output 12 , 840T-Output 8, 8i-Mic 1, TH20-Telco Tx, SR1212-Output 12.
• AMP Fault Indicator LEDs(880TA, SR 1212A): Indicates amplifier faults: »» 1-4 indicates clip
»» 5 indicates thermal overload »» 6 indicates fault
»» 7 indicates fan on/off
H. Amplifier On/Off Switch (880TA, SR 1212A): Turns power to the amplifiers on or off.
NOTE (880TA, SR 1212A): This does NOT disconnect power from the AC mains. To disconnect unit power from the mains, disconnect the unit’s power cord from the mains socket. To reconnect power, plug the unit’s power cord into the mains socket following all safety instructions and guidelines.
I.Telco On/Off Button & LEDs: The button connects/disconnects the telephone line attached to the device and the LEDs indicate the connection status of the attached telephone line (840T, TH20, 880T, 880TA).
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