ClearOne comm Max Wireless User Manual
Max™ Wireless
Installation & Operation Manual
ClearOne Communications, Inc. ~ 1825 Research Way, Salt Lake City, UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107
Table of Contents
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Thank you for purchasing the ClearOne Max™ Wireless conferencing phone. Ideal
for small conference rooms with up to eight participants, Max Wireless provides the
convenience of wireless without compromising on audio quality or call security.
Max Wireless is built using the WDCT and DECT wireless standards (depending on
model); standards characterized by reliability, stability, and excellent sound quality.
And with twelve-hour talk-time between recharging, you'll have plenty of time to
experience the difference Max Wireless will make to the way you communicate.
• Wireless. Max Wireless makes any room a conference room and provides a
clean look with no wires on the table or floor.
• Superior Audio. The clear, full sound of Max Wireless facilitates more
natural interaction among participants.
• One-Touch Conferencing. With the press of a button, access a conferencing
services operator who can connect an unlimited number of participants.
• Easy to Use. The intuitive, user friendly controls are simple to operate.
Service and support
If you need additional information on how to set up or operate your Max Wireless
conferencing phone, please contact us. We welcome and encourage your comments
so we can continue to improve our products and better meet your needs.
Technical Support
Tel: 1-800-283-5936(USA) or 1-801-974-3760
Fax: 1-801-977-0087
E-mail: tech.support@clearone.com
Web: www.clearone.com
Sales and Customer Service
Tel: 1-800-945-7730 (USA) or 1-801-975-7200
Fax: 1-800-933-5107 (USA) or 1-801-977-0087
E-mail: sales@clearone.com
Product returns
All product returns require a return materials authorization (RMA) number. Please
contact ClearOne Technical Support before attempting to return your product. Make
sure you return all the items that shipped with your product.
1
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Introduction
Introduction
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Product returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Connecting your conferencing phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Connecting to a digital phone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Using your Max Wireless conferencing phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
User Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Call features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Programming features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Tones and alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Caring for your Max Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Electrical considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
© 2004 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any
form or by any means without written permission from ClearOne Communications. ClearOne Communications
reserves specific privileges. Information in this document is subject to change without notice.
Max Wireless Installation and Operation Manual
ClearOne Part No. 800-158-001 Feburary 2005 (Rev. 2.0)
U.S. Patent No. D499,392.
Getting Started
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
3
Getting Started
2
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Unpacking
Carefully place the conferencing pod and base unit on a level surface. Ensure you
have received all items shown below.
The power cord is not included with Max Wireless/MaxAttach Wireless base units that
plug directly into an electrical outlet.
ClearOne is not responsible for product damage incurred during shipment. You must
make claims directly with the carrier. Inspect your shipment carefully for obvious signs
of damage. If the shipment appears damaged, retain the original boxes and packing material
for inspection by the carrier. Contact your carrier immediately.
The MaxAttach Wireless model contains two pods, two battery packs, and two power
supply/chargers & retainers.For more information on MaxAttach Wireless, see page 12.
Important safety information
Read the safety instructions before first use of this product. This conferencing phone
is not designed for making emergency telephone calls when the power fails. Make
alternative arrangements for access to emergency services.
• Read and understand all instructions.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
• Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink,
or laundry tub, in a wet basement, or near a swimming pool.
• Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious damage to the product.
• Slots and openings in the cabinet and the back or bottom are provided for ventilation, to
protect it from overheating, these openings must not be blocked or covered.
• This product should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless proper ventilation is provided.
Figure 1. Max Wireless parts
• This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply in your location, consult
your dealer or local power company.
• Do not overload wall outlets and extension cords as this can result in the risk of fire or
electric shock.
• Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric
shock.
• Never spill liquid of any kind on the product.
• To reduce the risk of electric shock, do not disassemble this product. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect reassembly can
cause electric shock during subsequent use.
• Unplug this product from the wall outlet and battery source and refer servicing to qualified service personnel under the following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product does not operate normally by following the operating instructions.
d. If the product has been dropped or damaged.
e. If the product exhibits a distinct change in performance.
• Avoid using a telephone during an electrical storm.There may be a remote risk of electric
shock from lightning.
• Do not use this product to report a gas leak in the vicinity of the leak.
• Do not use this product near intensive care medical equipment or by persons with pacemakers.
• Due to the radio signals between base station and POD, wearers of hearing aids may experience interference in the form of a humming noise.
• This product can interfere with electrical equipment such as answering machines,TV sets,
radios, computers and microwave ovens if placed too close.
To reduce the risk of fire or injury to persons, read and follow these instructions:
Telephone wiring and jack information
• Use caution when installing or modifying telephone lines.
• Never install telephone wiring during an electrical storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected at the network interface.
Batteries
• Disconnect the product from wall outlet when replacing the battery pack.
• Use only the battery pack type listed in this manual. Do not use lithium batteries.
• Do not dispose of the battery pack in a fire, as they can explode. Check with local codes
for battery disposal regulations.
• Do not open or mutilate the battery pack. Released electrolyte is corrosive and can cause
damage to the eyes or skin. It can be toxic if swallowed.
• Avoid contact with rings, bracelets, keys or other metal objects when handling the battery
pack.These objects could short out the batteries or cause the conductor to overheat,
resulting in burns.
• Do not attempt to recharge the battery pack by heating it. Sudden release of battery
electrolyte can cause burns or irritation to the eyes or skin.
!
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Quick start guideBase unitConferencing pod(s)
Power Cord Power Supply Retainer(s) Power supply/charger(s)
Telephone cord Battery pack(s)
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Manual on CD
Getting Started
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
5
Getting Started
4
Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760
Connecting your conferencing phone
1. Slide the cover off the battery compartment on the bottom of the pod.
2. Connect the battery pack plug into the port in the compartment, insert the
battery pack, and slide the cover back into place.
3. Connect the power adapter to the conferencing pod and plug it into an
electrical outlet. This will charge the battery pack.
Battery packs must be charged at least 15 hours prior to first use.
4. Connect one end of the telephone cable into the phone jack on the back of the
base unit and the other end into a wall jack.
5. Connect a recording device to the 2.5mm mono audio jack (if desired).
6. Connect the power cord to the base unit and plug it into an electrical outlet.
The base unit may be located up to 150 feet from the conferencing pod.
The power cord is not included with Max Wireless/MaxAttach Wireless base units that
plug directly into an electrical outlet.
Figure 3. Connecting
power supply
Figure 4. Connecting
the base unit
!
CAUTION: Use only the power adapter that came with this unit. Using other adapters
may damage the unit.
Getting Started
Figure 2. Connecting the battery pack
!
CAUTION: Use only the battery pack that came with this unit. Replace only with a
same or equivalent type recommended by manufacturer. There is risk of
explosion if battery is replaced by an incorrect type.
• Observe the proper polarity, or direction, of any battery. Reverse insertion of the battery
pack can result in leakage or explosion.
• Remove the battery pack if you do not plan to use the product for several months at a
time.The batteries could leak over that time.
• Discard any “dead” battery pack as soon as possible because they are likely to leak into
the product.
• Do not store this product or the battery pack in a high temperature area. Battery packs
stored in a freezer or refrigerator should be protected from condensation during storage
and defrosting. Battery packs should be stabilized at room temperature before using.
• Your battery pack is rechargeable and can be recycled once it outlives its usefulness.
Depending upon your local and state law, it might be illegal to dispose of this battery into
a municipal waste system. Check with your local solid waste company for more information on your recycling options for the battery pack.
Save these instructions
MAX Plus Wireless
Pod U nit
Cable Retainer Unit
In Use and
Power LEDs
Paging button
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