ClearOne XAP Net User Manual

XAP®Net User Manual

ClearOne Communications, Inc. ~ 1825 Research Way, Salt Lake City, UT 84119 ~ tel [phone] ~ fax [phone]

XAP Net — Introduction

ii

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Product returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Before You Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Use strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Upgrading G-Ware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Upgrading XAP and PSR unit bootcode and firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Connecting and Configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Assigning a static IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

DHCP networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Connecting to a non-DHCP network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

XAP Net Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Connecting to LAN subnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Site Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Unit Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Firmware upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Connecting through the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

XAP Net web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

XAP 800 and PSR1212 web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

XAP 400 web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

XAP TH2 web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

XAP Net commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net — Introduction

1

Thank you for purchasing the ClearOne XAP®Net, an advanced control interface that easily
connects to XAP and PSR systems to provide remote system management through local
area networks or over the Internet.The XAP Net features an Ethernet port and support for
common network control and management protocols for easy integration into your corporate
local area network (LAN).

• Solve problems faster with less downtime. Remotely access unit status and programming

to quickly identify and resolve problems.

• Increase productivity. Complete upgrades and system configuration more quickly with

increased access speeds for larger systems.

• Upgrade unit firmware remotely. Perform firmware upgrades remotely through the

network, eliminating the need to connect serially to each unit in the site.

• Reduce costly on-site visits. Program or make adjustments to your system without sending

a technician on-site by using G-Ware configuration software across the network.

Service and support

If you need additional information on setting up or operating your XAP Net, please contact
us. We welcome and encourage your comments so we can continue to improve our products
and better meet your needs.

Product returns

All product returns require a return materials authorization (RMA) number. Please contact
ClearOne Technical Support before attempting to return your product. Make sure you return
all the items that shipped with your product.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Table of Contents

© 2004 ClearOne Communications Inc.All rights reserved.No part of this document may be reproduced in any form or
by any means without written permission from ClearOne Communications. ClearOne Communications reserves specific
privileges.Information in this document is subject to change without notice.

XAP Net User Manual
ClearOne Part No. 800-151-150 June 2005 (Rev. 2.0)

Introduction

Technical support Sales and customer service

tel: [phone] (USA)

1-801-974-3760

tel: [phone] (USA)

1-801-975-7200

fax: [phone] fax: [phone] (USA)

1-801-977-0087

e-mail: [e-mail] e-mail: [e-mail]
web: www.clearone.com

Before you connect and configure your XAP Net unit, please review the system requirements,
network information and use strategy.You will need to install G-Ware

™

5.0 and upgrade the

bootcode and firmware on existing XAP and PSR units before the XAP Net can be used.

System requirements

G-Ware software must be installed on a PC that meets the following minimum requirements.

Network information

To use XAP Net over a local area network (LAN), you need to know if the LAN uses
Dynamic Host Configuration Protocol (DHCP) or if you need a static IP address.

If the LAN uses DHCP, enable Dynamic DNS if it is available.

If the LAN does not use DHCP, gather the following information prior to LAN setup:

• The IP address to be assigned to the XAP Net

• The subnet mask

• The IP address of the default gateway

Operating System and RAM Windows 95 OSR 2/98/ME 64 MB RAM

Windows NT 64 MB RAM

Windows 2000 128 MB RAM

Windows XP 256 MB RAM

Processor PII 200 MHz or AMD equivalent

Monitor 1024x768 SVGA (16 bit) high color

Video Card 8 MB video card

Free Hard Disk Space 20 MB

Web Browser Internet Explorer 5.0, Java Virtual Machine 1.4

RS-232 COM port 1

CD-ROM drive 1

XAP Net — Before You Install

3

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net — Introduction

2

Unpacking

Ensure that the following items were received with your shipment.

Note: ClearOne is not responsible for product damage incurred during shipment.You must

make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage.
If the shipment appears damaged, retain the original boxes and packing material for inspection by
the carrier. Contact your carrier immediately.

Product overview

A. Status. A green LED indicates that the unit is connected to a XAP system. A red LED

indicates that the unit is disconnected. Flashing red indicates there is an error log message.

B. Active. A green LED indicates the XAP Net is actively processing commands.
C. 5 VDC. The power connector is only compatible with the provided 5 VDC power supply.
D. Control.This DB-9 serial port has a selectable transfer rate: 9.6, 19.2, 38.4 or 57.6 Kbps.

Use this port to connect to a PC or other serial control device.

E. To XAP.This DB-9 serial port is auto-configured to work with XAP units. Use this port to

connect to a XAP system.

F. LAN. This 10/100 BaseT auto-detecting Ethernet port features two LEDs.

~ Link. A green LED indicates connection to an active network.
~ Speed. A yellow LED indicates connection to a 100 Mbps network. If the LED is

not lit, the connection speed is 10 Mbps.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

CONTROL TO XAP

RS-232

LAN5 VDC

AB C D E F

STATUS ACTIVE

A

ENPT

Before You Install

Component Minimum Requirements

Figure 1. XAP Net packing list

Figure 2. XAP Net front and back panels

XAP Net User Manual

A

ENPT

STATUS ACTIVE

XAP Net unit

Part 910-151-150

7' RJ-45 cable

Part 830-000-023

Rack ears

Part 740-151-150-02

6' DB9 F/DB9 M cable

Part 830-151-150

Installation manual

Part 800-151-150

Power supply

Part 551-158-004

Audio Product CD

Part 800-000-001

Power plug clips (3)

Part 551-171-001-01 (NA)
551-171-001-02 (Euro)
551-171-001-03 (UK)

5. Open the G-Ware Firmware Utility by clicking the

G-Firm

button located on the

G-Ware toolbar.

6. Click

Browse

to display the upgrade folders. Select the

Bootcode

folder and click

Open

.

7. Select the bootcode that corresponds with the unit you are upgrading. Click

Open

.

8. The selected bootcode file will self-verify and display the message Verified, OK. Ensure that
you have selected the correct bootcode file and click

Next

to advance to the

Communications tab.

9. Select the PC

COM port

you are using to connect to the unit. Confirm that the

Baud Rate

matches the baud rate of the selected unit.

10. Click

Next

. You may be prompted to save site files. If you have saved your site files, click

Yes, Continue

to begin bootcode upload.

Note:When the bootcode upload is finished,the unit should automatically reboot. If it doesn't,

power cycle the unit before continuing with the firmware upgrade procedure.

11. On the Finished screen, click

Start Over

.

You are now ready to upgrade the unit firmware. Refer to the "To upgrade unit firmware"
section on the following page.

XAP Net — Before You Install

5

XAP Net — Before You Install

4

Upgrading G-Ware

Before you can use XAP Net, you must install G-Ware 5.0. G-Ware is the configuration
software for the XAP and PSR products.While some configuration can be done using the
XAP Net web interface, G-Ware is required to complete the custom configuration of your
audio conferencing system. Please ensure that you have administrative privileges before
attempting to install on computers running Windows 2000 or later.

Note: If you work with multiple XAP systems and need to keep previous versions of G-Ware

installed on your PC/laptop, change the directory name where the new version will be installed.
Otherwise, you will overwrite the previous version. Use G-Ware Switcher to alternate between
versions. See the XAP_G-WARE 109 technical note on the ClearOne web site at www.clearone.com,
for more information on G-Ware Switcher.

To install G-Ware 5.0

1. Close all programs or applications running on your PC or laptop and insert the Audio
Product CD that shipped with your XAP Net into the CD-ROM drive.

• If the Autorun feature is enabled on the PC,the CD will run automatically.

• If the Autorun window does not open, select

Run

from the Start menu.Type

<drive>:\\clearone.exe

where <drive> is the letter of the CD-ROM drive (e.g.,

D:\\clearone.exe).

2. Click the

G-Ware 5.0

link.

3. Click

INSTALL NOW

on the G-Ware page.

4. Follow the onscreen instructions.You must restart your computer once installation is
complete.You can start G-Ware by double-clicking the desktop icon. If you did not create a
desktop icon during the installation process, you can also start G-Ware from the Start menu.

Upgrading XAP and PSR unit bootcode and firmware

After installing G-Ware 5.0, you must upgrade

both

the unit bootcode and firmware. These
are separate upgrades and require a direct serial connection to each unit. Once the unit
bootcode is updated, you can upgrade the unit firmware to the versions shown below.

Note:Turn off your screensaver before beginning the upgrade procedure.

To upgrade unit bootcode

1. Save your site file before beginning the bootcode upload procedure.

2. Turn down amplifiers.The units will be reset to default settings, which may affect output

levels and routing.

3. Disconnect from the site in G-Ware and remove all expansion bus connections.

4. Use a 9-pin serial cable to connect your PC to the first unit.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Figure 3. Bootcode folder in Browse window

Figure 4. Bootcode files in Browse window

Figure 5. File verifications

Figure 6. File upload options

XAP 800 XAP 400 XAP TH2 PSR1212

New Firmware 3.0 2.0 3.0 4.0

XAP Net — Connecting and Configuring

7

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Connecting and Configuring

The initial XAP Net connection procedure is determined by your network configuration. If
you have a DHCP network, you can connect directly to the network. If you have a non-DHCP
network, you will need connect to your XAP Net serially to configure network settings.

You will need to assign a static IP address if you will be using the XAP Net on a non-DHCP
network, connecting it to a single computer or if you need a fixed IP address on a DHCP
network.Your network administrator can provide a static IP address. See page 10 for con­figuration instructions.

If you are connecting to a single computer using a cross-over cable, please read the
XAP_Net 103 technical note on the ClearOne web site at www.clearone.com before
proceeding with the installation.

DHCP networks

A DHCP network automatically assigns an IP address to detected devices. If you have a
DHCP network, you will need to connect the XAP Net serially to retrieve the IP address or
network name and then establish a connection.

To connect the XAP Net

1. Place your unit in a standard 19" rack and attach it securely. Rack ears are included.

2. Connect a 9-pin serial cable from the

To XAP

port on the XAP Net to the

RS-232

port on the
XAP or PSR unit.The baud rate on the XAP RS-232 port will automatically be changed to
57,600 bps.

3. Connect the XAP Net to your LAN using a Cat. 5 network cable (included).

4. Connect the

5 VDC power supply

to the XAP Net. Use only the provided power supply.

Note: The status light on the XAP Net will illuminate green when the XAP Net is properly
connected to a XAP/PSR unit.

Figure 11. Connecting to the network

XAP Net — Before You Install

6

To upgrade unit firmware

Note: If you closed the G-Ware Firmware Utility, click the G-Firm button on the G-Ware toolbar.

Attention:The firmware upgrade will reset the unit to factory defaults.The only way to

restore custom settings after you upgrade the firmware is from site files you have saved. Save
a copy of your site files before upgrading your current firmware version; otherwise, you will
need to reprogram your site files from the default factory settings.

1. Click

Browse

to access a list of available firmware updates. Select the file that matches the

type of unit you are upgrading and click

Open

.

2. The selected firmware file will self-verify and display the message Verified, OK. Ensure that
you have selected the correct firmware file and click

Next

to advance to the

Communications tab.

3. Select the PC

COM port

you are using to connect to the unit. Confirm that the

Baud Rate

matches the baud rate of the selected unit.

Note:The upgrade will take approximately 5-15 minutes per unit depending on baud rate. It
is important not to interrupt the upgrade process or remove the cable.

4. Click

Next

. You may be prompted to save site files. If you have saved your site files, click

Yes, Continue

to begin the firmware upload.

5. When the upgrade is finished, click

Start Over

and connect the serial cable to the next unit

and upgrade bootcode and firmware. If you have no other units to upgrade, click

OK

to

close the window.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Figure 7. Available firmware files

!

Figure 8. File verification

Figure 9. Communication settings

Figure 10. Firmware upgrade status

XAP Net

XAP 800

XAP 800

To 5 VDC
power supply

Serial connection
to XAP system

LAN
connection

TCP/IP
network

PC running G-Ware

Serial control
device

XAP Net — Connecting and Configuring

9

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net — Connecting and Configuring

8

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

!

Connecting to a non-DHCP network

This procedure requires two 9-pin serial cables (one is included with your XAP Net). Once
you have properly configured XAP Net with the correct IP address through a serial
connection, you can connect it to your LAN.

To connect serially to XAP Net

1. Place your unit in a standard 19" rack and attach it securely. Rack ears are included.

2. Connect the power supply to the XAP Net. Use only the provided power supply.

3. Connect a 9-pin serial cable from the

To XAP

port to the

RS-232

port on the XAP 800,
XAP 400, XAP TH2 or PSR unit.The status light on the XAP Net will turn green when
the XAP Net is properly connected to a XAP/PSR unit.

Note:The XAP Net will change the baud rate on the XAP RS-232 port to 57,600 bps.

4. Connect a 9-pin serial cable from the

Control

port to a

COM

port on the PC or laptop that

has G-Ware 5.0 installed.

5. Start G-Ware.

6. Click the

New Site

button on the G-Ware toolbar

to open the Site Properties window.

7. Click the

Comm

tab. Select the COM port your PC

is using to connect to XAP Net. Ensure the Rate is

38,400

and that Flow is set to

Hardware

.

8. Click

OK

to close the Site Properties window.

9. Click the

Connect

button on the G-Ware toolbar to
connect to the XAP Net. Icons representing the
XAP Net and other connected XAP/PSR units
appear in the Site pane.

Serial connection
to XAP system

To 5 VDC
power supply

PC running G-Ware

XAP 800

XAP Net

Serial connection
to PC/laptop

XAP 800

Serial control device

Figure 15. Making the initial serial connection

Figure 16. Site Properties, serial settings

To retrieve the XAP Net IP address

1. Connect a 9-pin serial cable from the

Control

port on the XAP Net to the PC COM port.

2. Start G-Ware and create a new site.Verify the

Baud Rate

is set to 38,400 and

Flow

is on.

3. Click the

Connect

button on the G-Ware toolbar to connect to the XAP Net. Upon

successful connection, a XAP Net icon will appear in the Site pane.

4. Right-click on the XAP Net icon to open the Unit Properties window.

5. Make a note of the

IP address

and default

network name

. If you want to use a different
unique network name, enter it in the Network Name field.You will use either the IP address
or the network name when you establish a connection through the network.

To connect through the network with G-Ware

1. Click the

New Site

button on the G-Ware toolbar to

open the Site Properties window.

2. Click the

Comm

tab.

3. Select

Use Networking.

In the

IP Address

box, type
the IP address or the unique network name for the
XAP Net.

4. Click

OK

to close the Site Properties window.

5. Click the

Connect

button on the G-Ware toolbar to

connect to the XAP Net.

6. You will be prompted to enter a user name and
password.The default user name is

clearone

and

the password is

xapnet

.The password and user

name are not case sensitive.

If the connection is successful, the XAP Net status light will turn green and icons
representing the XAP Net and other connected XAP/PSR units will appear in the Site
pane. If the connection is not successful, refer to the troubleshooting section on page 20.

Figure 12. Connected XAP Net unit Figure 13. XAP Net IP settings

Figure 14. Site Properties

XAP Net — Connecting and Configuring

11

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net — Connecting and Configuring

10

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net Locator

G-Ware features a new utility called the XAP Net Locator.This utility enables G-Ware to
detect all XAP Net units on the same subnetwork and display their IP addresses.You can
select and then connect to any XAP Net unit that appears in the window.

To connect to XAP Net using the XAP Net Locator

1. Click the

XAP Net Locator

button on the G-Ware toolbar to open the utility.

2. Click

Refresh

to update the list of detected units.

3. Select the desired unit.The Create Site
button and Use IP Address check box
are now active.

4. Select

Use IP Address

if your network
does not support name recognition
and you need to use the IP Address to
connect.

5. Click

Create Site

.The unit network settings are imported into G-Ware and the Site

Properties window opens.

6. Click

OK

to close the Site Properties window.

7. Click the

Connect

button on the G-Ware toolbar to connect to the XAP Net. Icons repre-

senting the XAP Net and units connected to the XAP Net appear in the Site pane.

8. You will be prompted to enter a user name and password.The default user name is

clearone

and the password is

xapnet

.The password and user name are not case sensitive.

If the connection is successful, icons representing the XAP Net and other connected
XAP/PSR units appear in the Site pane. If the connection is not successful, refer to the
Troubleshooting section on page 20.

Figure 19. XAP Net Locator utility

To configure settings for network connection

Note: Contact the network administrator for network settings.

1. Open the Unit Properties window by right-clicking on
the XAP Net icon in the Site pane and selecting

Unit

Properties

from the shortcut menu.

2. Click the

Comm

tab.

3. In the IP Settings section, you will see the default
network name. If you want to use a different unique
network name, enter it in the

Network Name

field.

4. Enter the static

IP address

for the XAP Net.Your

network administrator can provide the IP address.

5. Click

OK

to close the window.

Connecting through the network with G-Ware

1. Using a Cat. 5 network cable (included), connect the XAP Net to your LAN.

2. Click the

New Site

button on the G-Ware toolbar to open the Site Properties window.

3. Click the

Comm

tab.

4. Select

Use Networking

. In the

IP Address

box, type the IP address or the unique network

name for the XAP Net.

5. Click

OK

to close the Site Properties window.

6. Click the

Connect

button on the G-Ware toolbar to

connect to the XAP Net.

7. You will be prompted to enter a user name and
password.The default user name is

clearone

and

the password is

xapnet

.The password and user

name are not case sensitive.

If the connection is successful icons representing
the XAP Net and other connected XAP/PSR units
will appear in the Site pane. If the connection is not
successful, refer to the Troubleshooting section on
page 20.

Figure 17. Unit Properties

Figure 18. Site Properties

XAP Net — Connecting and Configuring

13

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

12

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Unit Properties

In the Unit Properties window, you can configure the IP settings and communication rates,
enter a time server address and access the XAP Net firmware utilities.

To add a unit description

1. Open the Unit Properties window by right-clicking on the
XAP Net icon in the Site pane and selecting

Unit

Properties

from the shortcut menu.

2. The General tab displays the Unit Identification number,
MAC Address and Firmware Version. If you have not
connected to the unit, this area is blank. Click the

Site

tab.

3. Enter descriptive information about your unit including
Company Name, Location, and Room. Click

OK

to save and

close the window.

To set up IP filters

1. Click the

Comm

tab in the Unit Properties window.

2. In the IP Filters section, enter specific IP addresses that
will be allowed to access the XAP Net system.

You can specify a range of IP addresses by using zeros. For
example, entering 192.168.105.0 will allow any IP
addresses in the 192.168.105.1 to 192.168.105.254 range
to access the XAP Net.

3. Click

OK

to save the settings and close the window.

To specify a time server

Note: You should specify a time serve to ensure an accurate
time stamp on log files.

1. Open the Unit Properties window and click the

Misc

tab.

2. Enter the

IP address

for the time server. Two addresses can

be specified.

3. Select

Use Daylight Savings

if your region observes

daylight savings time.

4. Select your

Time Zone

and click OKto save settings.

Figure 23. Unit description

Figure 24. Network settings

Figure 25.Time server

XAP Net — Connecting and Configuring

Site Properties

In the Site Properties window, you can configure communication settings, add site
descriptions and set the file access and site passwords.

To add a site description

1. Open the Site Properties window by right-clicking on the
XAP Net icon in the Site pane and selecting

Site

Properties

from the shortcut menu.

2. The General tab displays the site file name, path and
creation date. Click the

Site

tab.

3. Enter descriptive information about your site including
Company Name, Location and Room. Click

OK

to save

and close the window.

To configure site communication properties

1. Click the

Comm

tab in the Site Properties window.

2. Select the connection option you will be using.

• If connecting serially, select

Use Local Port

and

specify the baud rate and flow control.

For the initial connection to XAP Net, the Baud Rate
must be set to 38,400 bps with Flow set to Hardware.

• If connecting through the network, select

Use

Networking

and enter the IP Address.The default Port

is 23, which is the port XAP Net uses for Telnet client.

To set site passwords

1. Click the

Security

tab.

2. Click

File Access Password

to create a password for the
site file. Users attempting to open the site file will need
to supply this password.

3. Click

OK

to save settings and close the window.

Figure 20. Site description

Figure 21. Comm properties

Figure 22. Security settings

XAP Net — Connecting and Configuring

15

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net — Connecting and Configuring

14

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

To upgrade XAP or PSR firmware through XAP Net

Note: This feature is available only to units that have been upgraded to the firmware versions
shown below.

1. Click the

Connect

button on the G-Ware toolbar to connect to the XAP Net.

2. Right-click on the XAP Net icon and select

Unit Properties

.

3. Click the

Misc

tab.

4. Click

XAP Firmware

to open the
Firmware Uploader. Active units are
displayed in the top section of the window.

5. Select the units that you want to upgrade
(selected units are shown with a check­mark).

6. Click

Add File

to open the browse window.

Select the firmware file and click

Open

.

If you have selected different unit types,
repeat this step until all necessary
firmware files appear in the Firmware files
list.

7. Click

Start Firmware Update

. Units of the
same type will be upgraded at the same
time. For example, all XAP 800s will be upgraded simultaneously, then XAP TH2s and then
XAP 400s.The progress bar will show the status for the unit type being upgraded as well
as the entire site.

Note: You cannot cancel the firmware upgrade once it begins. The Close button will close the
window but will not end the process.

Figure 29. Selecting firmware files

XAP 800 XAP 400 XAP TH2 PSR1212

Current Firmware 3.0 2.0 3.0 4.0

To create a log file

1. Open the Unit Properties window and click the

Misc

tab.

2. Select the items you want to include in the log.

• Select

Log user access

(security) to include a list of

users who have accessed the XAP Net.

• Select

Log Expansion Bus output

to include activity on

the expansion bus.

• Select

Log debug tracking

to include error messages.

3. Click

Log File

to create and view the log.You can print,

save or clear the log file.

To change remote access password

1. Open the Unit Properties window and click the

Misc

tab.

2. Click

User/Password

to open the User Name and Password

window.

3. Type in a new password and confirm it.Password is limited
to 12 alphanumeric characters.

4. Click

OK

to save the change and close the window.

Firmware upgrades

The Unit Properties, Misc tab provides two firmware options: XAP Net Firmware and XAP
Firmware. XAP Net Firmware allows you to upgrade the firmware on your XAP Net unit,
while XAP Firmware allows you to perform firmware upgrades on your XAP and PSR
systems through XAP Net.

To upgrade XAP Net firmware

1. Click the

Connect

button on the G-Ware tool-

bar to connect to the XAP Net.

2. Open the Unit Properties window and click the

Misc

tab (see Figure 26).

3. Click

XAP Net Firmware

to open the XAP Net

Firmware Loader.

4. Click

File

to open the browse window.

5. Select the XAP Net firmware file and click

Open

.

6. Click

Update

to begin the firmware upgrade.
The progress bar will show the status of the
upgrade.

Figure 26. Log files

Figure 27. Changing password

Figure 28. XAP Net firmware screens

XAP Net — Web Access

17

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net — Web Access

16

The XAP Net has a built-in web server that provides a remote access interface to your XAP Net
system. Not all programming and metering functions are available.To use the web interface from
outside your network, your firewall must be properly configured. If you are accessing XAP Net
from within the network, you may use the network name.The web interface uses port 80.

Connecting through the web interface

Note: If you do not have Java Virtual Machine 1.4 installed on your computer, you will be
prompted to download and install it.You will need to do this before you can use the web interface.
You can download JVM 1.4 from the Sun Microsystems web site at www.sun.com.

To connect to XAP Net through the web interface

1. Open a web browser and enter the

IP address

or

network name

of the XAP Net in the

address bar.

2. Enter your

user name

and

password

.

3. Connected units are shown in the left channel navigation. Use the unit links to access the
unit pages.

4. Use the buttons in the top navigation to access help, log out, or return to the home page.

XAP Net web page

The XAP Net web page displays site information and XAP Net unit information including
firmware version, IP address, and time server. From this page, you can run Safety Mute.

To enable/disable Safety Mute

•Click

Safety Mute On

to mute and

Safety Mute Off

to unmute.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Web Access

Figure 30. XAP Net web page

XAP 800 and PSR1212 web pages

From the XAP 800 and PSR1212 web pages, you can mute or change the input and output
gain, view Post Gain and Output meter levels, and run presets and macros.

To run a preset

• Select the desired preset from the list and click

Run

.

To run a macro

• Select the desired macro from the list and click

Run

.

To mute and input or output

• Select the

Mute

checkbox that corresponds with the input or output you want to mute.

To change a gain setting

• Type the new level in the

Gain

box.This will change the fine gain setting on the unit.

To view post-gain meter

• To view the post-gain meter on an input, select the corresponding

Post-Gain Meter

checkbox.

To view output meter

• To view the meter on an output, select the corresponding

Output Meter

checkbox.

Figure 31. XAP 800 web page

XAP Net — Web Access

19

XAP Net — Web Access

18

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP 400 web page

From the XAP 400 web page, you can dial out, send a hook flash signal, mute or change
input and output gain, view Post Gain and Output meter levels, and run presets and macros.

To run a preset

• Select the desired preset from the list and click

Run

.

To run a macro

• Select the desired macro from the list and click

Run

.

To mute and input or output

• Select the

Mute

checkbox that corresponds with the input or output you want to mute.

To change a gain setting

• Type the new level in the

Gain

box.This will change the fine gain setting on the unit.

To view post-gain meter

• To view the post-gain meter on an input, select the corresponding

Post-Gain Meter

checkbox.

To view output meter

• To view the meter on an output, select the corresponding

Output Meter

checkbox.

To dial out

1. Activate the telephone interface by clicking

Connect

.

2. Enter the number you want dialed, including any dial-out prefixes.

3. Click

Dial

.

4. When you are finished with the call, click

Disconnect

to end the call.

To send a hook flash signal

•Click

Flash

to send a momentary interruption in the line seizure.This allows you to use
options such as 3-way calling, call waiting and call hold.This feature is dependent on the
services offered by your telephone company.

Figure 32. XAP 400 web page

XAP TH2 web page

From the XAP TH2 web page, you can dial out and send a hook flash signal.

To dial out

1. Activate the telephone interface by clicking

Connect

.

2. Enter the number you want dialed, including any dial-out prefixes.

3. Click

Dial

.

4. When you are finished with the call, click

Disconnect

to end the call.

To send a hook flash signal

• Click

Flash

to send a momentary interruption in the line seizure.This allows you to use
options such as 3-way calling, call waiting and call hold.This feature is dependent on the
services offered by your telephone company.

Figure 33. XAP TH2 web page

XAP Net — Appendix

21

XAP Net — Troubleshooting

20

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Troubleshooting

Security

Your XAP Net has been designed to be a secure addition to your network. XAP Net cannot
access file systems and does not provide peer-to-peer information. In addition, XAP Net
does not have any protocols for file sharing and can only create an outbound connection to a
time server.

G-Ware also provides IP Filtering to allow you to limit access to your XAP Net system by
entering up to four partial or complete IP addresses. See page 13.

Specifications

Dimensions (W x D x H)

4" x 4.25" x 1.5"
(10.2 cm x 10.8 cm x 3.8 cm)

Power

External power supply
100-240VAC; 50/60 Hz; 5 W

RS-232

DB9 Female

BPS selectable

9.6k/19.2k/38.4k/57.6k
CTS/RTS Flow control

DB9 Male

Auto configured for XAP

Ethernet

Type: 10/100 BASE T
Auto sensing
Connector: RJ-45

LAN LEDs

Link: Green when active network
Speed: Yellow when 100 Mb network

LAN Support

Network protocols: TCP/IP, DNS,
UDP, DHCP, ARP, HTTP, ICMP

Front Panel LEDs

Active: Green when active
Status: Green when connected to XAP

Red when no XAP connection

Environmental

Operating Temperature: 32–122° F

(0–50° C)

Humidity: 15%–80%

Compliance

FCC
CSA
CE

Model Number

910-151-150

Appendix

Problem

I can't connect through the network.

Connection is refused by remote
server.

I can't pull up the web interface.

I'm prompted to log in twice when
accessing the web interface.

The Status and Activity LEDs are red
and blinking when I power up.

Try this

Verify that you are using the correct IP address.
You can connect serially to check the address.
See page 8.

Check the network LEDs on the LAN port of
the XAP Net. The green LED indicates a good
physical connection to an active network.

Power cycle your XAP Net. You must connect
to the network before powering the unit.

Verify that you are using the correct IP address.
You can connect serially to check the address.
See page 8.

Check IP Filtering settings and ensure your IP
address is not blocked.

Make sure you have downloaded Java
Virtual Machine 1.4. See page 16.

Check the IP address and firewall settings. The
web interface runs on port 80.

Make sure cookies are enabled.

The log file in G-Ware provides error details.
Start G-Ware, access XAP Net Unit Properties,
Misc tab and click Log File.

XAP Net — Appendix

23

XAP Net — Appendix

22

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Pinouts

RS-232 Control port (female)

Pin Number Control Pin Number Control

1 DCD 6 DSR
2 TXD 7 CTS
3 RXD 8 RTS
4 DTR 9 NA
5 Ground

RS-232 To XAP port (male)

Pin Number Control Pin Number Control

1 DCD 6 DSR
2 RXD 7 RTS
3 TXD 8 CTS
4 DTR 9 NA
5 Ground

Ethernet RJ-45 connector

Pin Number Control Pin Number Control

1 TX+ 5 Not used
2 TX - 6 RX ­3 RX + 7 Not used
4 Not used 8 Not used

Compliance

FCC Part 15/ICES-003 Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pur­suant to Part 15 of the FCC rules and Industry Canada ICES-003.These limits are designed to pro­vide reasonable protection against harmful interference when the equipment is operated in a commer­cial environment.This equipment generates,uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interfer­ence, in which case the user will be required to correct the interference at his/her own expense.

Operation is subject to the following two conditions: (1) This device may not cause interference, and
(2) This device must accept any interference including interference that may cause undesired opera­tion of the device.

Changes or modifications not expressly approved by ClearOne Communications could void the user's
authority to operate the equipment.

European Compliance

This equipment has been approved in accordance with Council Directive 1999/5/EC "Radio
Equipment and Telecommunications Equipment" Compliance of the equipment with the Directive is
attested by the application of the CE mark on the equipment.

EC Declaration of Conformity

Application of Council Directive(s): 1999/5/EC Radio equipment and Telecommunications

Terminal Equipment (R&TTE) Directive
Manufacturer's Name: ClearOne Communications
Manufacturer's Address: 1825 West Research Way

Salt Lake City, Utah 84119 U.S.A.
Model No.: XAP Net (910-151-150)

Standard(s) to which Conformity is declared:

89/336/EEC "Electromagnetic Compatibility (EMC) Directive":
EN 55022: 1994 (Emissions) Specification for limits and methods of measurement of

radio interference characteristics of information

technology equipment.
EN 61000-3-2:2000 Part 3: Limits - Section 2: Limits for harmonic current

emissions.
EN 61000-3-3:1996 Section 3: Limitation of voltage fluctuations and flicker

in low voltage supply systems for equipment with rated

current up to and including 16 A.
EN 55024: 1998 (Immunity) Information technology equipment - Immunity

characteristics - Limits and methods of measurement.
EN 61000-4-2: 2001 Electrostatic Discharge
EN 61000-4-3: 2001 Radiated RF Immunity
EN 61000-4-4: 2001 Electrical Fast Transients
EN 61000-4-5: 2001 Lightning Surge
EN 61000-4-6: 2001 Conducted RF Immunity
EN 61000-4-11: 2001 Voltage Dips and Voltage Interruptions
73/23/EEC "Low Voltage Directive (LVD)":

IEC/EN 60950: 1999 Safety of Information Technology Equipment, Electrical

Business Equipment

XAP Net — Appendix

25

XAP Net — Appendix

24

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Warranty

ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in both
materials and workmanship.For warranty information and coverage, refer to the ClearOne website at
www.clearone.com.

ClearOne Communications, Inc.
1825 Research Way
Salt Lake City, Utah 84119

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net commands

Note: The device type for the XAP Net is F0. You will need to reboot XAP Net before the
commands will take effect.

ENETADDR - Ethernet port IP address

This command selects/reports the IP address of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

Command ID: 71
Number of Arguments: 1
Argument Form: <Value>

TEXT FORM DETAILS

Command Form: DEVICE ENETADDR [Value]

RETURN VALUES

Unit will return the updated state of the last selection in the same form as the command.

ENETSUBN - Ethernet subnet mask

This command selects/reports the Subnet mask of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

Command ID: 72
Number of Arguments: 1
Argument Form: <Value>

TEXT FORM DETAILS

Command Form: DEVICE ENETSUBN [Value]

RETURN VALUES

Unit will return the updated state of the last selection in the same form as the command.

XAP Net — Appendix

27

XAP Net — Appendix

26

ENETDHCP - Ethernet DHCP Selection

This command selects/reports the use of DHCP of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

Command ID: 77
Number of Arguments: 1
Argument Form: <Value>

TEXT FORM DETAILS

Command Form: DEVICE ENETDHCP [Value]

RETURN VALUES

Unit will return the updated state of the last selection in the same form as the command.

ENETGATE - Ethernet default Gateway address

This command selects/reports the default gateway of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

ValueIP Address 4 (Null to query in text)

BINARY FORM DETAILS

Command ID: 73
Number of Arguments: 1
Argument Form: <Value>

TEXT FORM DETAILS

Command Form: DEVICE ENETGATE [Value]

RETURN VALUES

Unit will return the updated state of the last selection in the same form as the command.

ENETDNSA - Ethernet DNS Server Addresses

This command selects/reports the DNS servers IP addresses of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

Command ID: 74
Number of Arguments: 1
Argument Form: <Value>

TEXT FORM DETAILS

Command Form: DEVICE ENETDNSA [Value]

RETURN VALUES

Unit will return the updated state of the last selection in the same form as the command.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

ENETDNS - Ethernet DNS Selection

This command selects/reports the use of DNS of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On

2 = Toggle

(Null to query in text)

BINARY FORM DETAILS

Command ID: 78
Number of Arguments: 1
Argument Form: <Value>

TEXT FORM DETAILS

Command Form: DEVICE ENETDNS [Value]

RETURN VALUES

Unit will return the updated state of the last selection in the same form as the command.

ENETNAME - Ethernet Host Name

This command selects/reports the host name of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value String 24 CLEAR = clear current value

1 – 24 characters

(Null to query in text)

BINARY FORM DETAILS

Command ID: 75
Number of Arguments: 6
Argument Form: <Value>

TEXT FORM DETAILS

Command Form: DEVICE ENETNAME [Value]

RETURN VALUES

Unit will return the updated state of the last selection in the same form as the command.

XAP Net

29

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

XAP Net

28

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760