ClearOne INTERACT User Manual
INTERACTTM Pro | Pro 8i | AT
User’s Manual
Table of ConTenTs
CHAPTER 1: INTRODUCTION
SERVICE AND SUPPORT ......................................................1
Technical SupporT .................................................................1
SaleS and cuSTomer Service ..................................................1
producT reTurnS ....................................................................1
IMPORTANT SAFETY INFORMATION ....................................2
CHAPTER 2: GETTING STARTED
INTERACT SOFTWARE OVERVIEW .......................................3
inSTalling The inTeracT SofTware .......................................3
navigaTing The inTeracT SofTware ......................................3
Menus and Toolbar...................................................................3
Connections List ......................................................................4
Device Toolbox .........................................................................4
Configuration Screen ...............................................................4
Online/Offline Indicator ............................................................5
Status Indicators ......................................................................5
connecTing To uniTS ...............................................................5
Serial Connection .....................................................................5
Network Connection .................................................................5
USB Connection .......................................................................5
working offline ....................................................................6
Creating a New File ..................................................................6
Editing an Existing File .............................................................6
Importing a File ........................................................................6
INTERACT MIC EX .................................................................7
MIC PODS ..............................................................................8
INTERACT DIALERS ...............................................................9
inTeracT dialer .................................................................9
inTeracT dialer-w (wireleSS) ............................................9
USING THE DIALER .............................................................10
managing callS ...................................................................10
To Answer a Call .....................................................................10
To Make a Call ........................................................................10
To Pre-dial a Call ....................................................................10
To End a Call ..........................................................................10
To Mute/Unmute the Microphones .........................................10
To Use Speed Dial ..................................................................10
To Dial a Call from the Phonebook ........................................11
To Send a Flash Signal ..........................................................11
To Adjust the Speaker Volume ...............................................11
PROGRAMMING PHONE PREFERENCES .........................11
acceSSing The menu .............................................................12
To Access the Menu ...............................................................12
uSing The phonebook ...........................................................13
To Add a Phonebook Entry ...................................................13
To Edit a Phonebook Entry .....................................................13
To Delete a Phonebook Entry .................................................13
adjuSTing The SeTTingS .........................................................14
To Select a Ringer Melody......................................................14
To Adjust the Ringer Level ......................................................14
To Select Auto Answer Setting ...............................................14
To Activate Auto Disconnect ..................................................14
configuraTion ......................................................................15
To Select a Country ................................................................15
To Select a Language.............................................................15
To Select a Frequency ............................................................15
To Enter Flash Duration ..........................................................16
To Perform RF Radio Test ......................................................16
To Change LCD Contrast ......................................................16
To View the IP Address ..........................................................17
To Check the Version .............................................................17
INTERACT COM / COM-W (WIRELESS) ..............................18
inTeracT com .................................................................18
inTeracT com-w (wireleSS) ...........................................18
NETWORK CONNECTION ...................................................19
uSing neTwork find .............................................................19
Open the Network Find ..........................................................19
Connect to a System on the Network ....................................19
PHONEBOOK ......................................................................19
phonebook ediT ....................................................................19
Open the Phonebook .............................................................19
Add a Number ........................................................................19
Delete a Number ....................................................................19
Edit a Phonebook Entry .........................................................19
REGIONAL SETTINGS .........................................................20
daTe / Time ...........................................................................20
Setting the Local Time ............................................................20
Referencing a Time Server .....................................................20
EVENT LOG ..........................................................................20
uSing The evenT log .............................................................20
Open the Event Log ...............................................................20
Track Events ...........................................................................20
Save the Event Log ................................................................20
Print the Event Log .................................................................20
error meSSageS...................................................................21
View Error Messages .............................................................21
Clear Error Messages ............................................................21
SYSTEM CHECKS ................................................................21
open SySTem diagnoSTicS .....................................................21
Run System Checks ...............................................................21
FIRMWARE LOADER............................................................21
connecT To The inTeracT uniT ..........................................21
upload firmware ..................................................................22
INTERACT COM UPDATER .................................................22
connecT To The inTeracT uniT ...........................................22
Update Firmware ....................................................................22
SERIAL COMMANDS ...........................................................23
connecTing wiTh TelneT ........................................................23
How to Connect with Telnet:...................................................23
Use the Client of your choice .................................................23
Telnet uses Port 23 .................................................................23
INTERACT AT .......................................................................24
INTERACT AT - BASIC CONNECTIONS ..............................25
INTERACT AT - AUDIO CONFERENCING SETUP ..............26
AUXILIARY DEVICES (INTERACT AT) ..................................26
connecTing video codecS and amplifierS ..............................26
connecTing a video codec....................................................26
connecTing an exTernal amplifier ........................................26
connecTing vcrS and dvd playerS .....................................27
connecTing pTZ cameraS .....................................................27
Serial conTrol connecTion ..................................................27
uSb conTrol connecTion ....................................................27
digiTal phoneS .....................................................................27
Connecting a Digital Phone ...................................................27
DEVICE TOOLBOX - INTERACT AT .....................................28
uSing The device Toolbox ediTor ..........................................28
Open the Device Toolbox Editor ............................................28
Add a Device ..........................................................................28
Edit a Device ..........................................................................28
Delete a Device ......................................................................28
MIXER CONSOLE - INTERACT AT .......................................29
mixer opTionS ......................................................................29
To Create a Mix of Audio ........................................................29
To Adjust Levels .....................................................................29
To Use the Meters ..................................................................29
Mute .......................................................................................29
LINE INPUT SETTINGS - INTERACT AT...............................29
adding a device label ..........................................................29
equaliZaTion .........................................................................29
Using Equalizers ....................................................................29
Learn about Equalization .......................................................29
muTe ....................................................................................30
meTerS and volume ..............................................................30
Adjusting Volume ...................................................................30
Learn about Using Meters ......................................................30
CAMERA CONTROL ............................................................30
camera conTrol SeTTingS ....................................................30
To Open the Camera Control Window ...................................30
To Set Camera Presets ...........................................................30
To Test Camera Presets..........................................................30
DIALER - INTERACT AT .......................................................31
making and receiving callS .................................................31
Open the Dialer ......................................................................31
Make a Call ............................................................................31
Call a Phonebook Number .....................................................31
End a Call ...............................................................................31
Redial a Number ....................................................................31
Send a Flash Signal ...............................................................31
call SeTTingS .......................................................................32
Mute/Unmute Microphones (All Mic Channels) .....................32
Adjust Call Volume .................................................................32
Return to the Configuration Screen........................................32
Mode ......................................................................................32
LINE OUTPUT SETTINGS - INTERACT AT ...........................32
adding a device label ..........................................................32
equaliZaTion .........................................................................32
Using Equalizers ....................................................................32
Learn about Equalization .......................................................32
meTerS and volume ..............................................................32
Adjusting Meters ....................................................................32
Learn about Using Meters ......................................................32
COMMUNICATIONS SETTINGS - INTERACT AT.................33
neTwork SeTTingS ................................................................33
Change IP Settings ................................................................33
Setup IP Filtering ....................................................................33
Serial porT SeTTingS (aT only) ...........................................33
Configure Camera Port ..........................................................33
Configure Control Port ...........................................................33
Learn about Flow Control .......................................................33
radio SeTTingS - inTeracT pro and aT..............................34
ClearChannel Assessment .....................................................34
Enable Radio Statistics ..........................................................34
RECORD OUTPUT SETTINGS - INTERACT AT ...................34
adding a device label ..........................................................34
meTerS and volume ..............................................................34
Adjust Volume ........................................................................34
Learn about Using Meters ......................................................34
MIC AND MIC EX SETTINGS - INTERACT AT ONLY ...........35
level ....................................................................................35
proceSSing ...........................................................................35
gaTing ..................................................................................36
Setting the Gate Mode ...........................................................36
Adjusting Gate Ratio ..............................................................36
Adjusting Hold Time ...............................................................36
Table of ConTenTs
Adjusting Decay Rate .............................................................36
Enabling Chairman Override ..................................................36
PLAYBACK INPUT SETTINGS - INTERACT AT ....................37
adding a device label ..........................................................37
equaliZaTion .........................................................................37
Use Equalizers .......................................................................37
STereo mix ...........................................................................37
Enable Stereo Mix ..................................................................37
meTerS and volume ..............................................................37
Adjust Volume ........................................................................37
Learn about Using Meters ......................................................37
TELEPHONE SETTINGS - INTERACT AT.............................38
Telephone SeTTingS ..............................................................38
Preferences ............................................................................38
Configure Ringer ....................................................................38
Program Local Number ..........................................................38
Configuration ..........................................................................38
Level .......................................................................................38
LOUDSPEAKER SETTINGS - INTERACT AT ........................39
cleareffecT™ ......................................................................39
Enable ClearEffect..................................................................39
Learn about ClearEffect .........................................................39
equaliZaTion .........................................................................39
Use Equalizers .......................................................................39
Learn about Equalization .......................................................39
muTe ....................................................................................39
meTer and volume ................................................................39
Adjust Volume ........................................................................39
Learn about Meters ................................................................39
INTERACT COM SETTINGS - INTERACT AT .......................40
Telephone mode ...................................................................40
Set/Line Jack Active and Headset/INTERACT COM Active ...40
Levels .....................................................................................40
INTERACT COM Active ..........................................................40
Headset Configuration ...........................................................40
USB Configuration .................................................................40
INTERACT PRO ....................................................................41
INTERACT Pro 8i ..................................................................42
INTERACT Pro and Pro 8i - BASIC CONNECTIONS ...........43
inTeracT pro - audio conferencing SeTup .......................44
DEVICE TOOLBOX - INTERACT Pro ....................................44
adding a device ....................................................................44
Adding Devices to the Device Toolbox ..................................44
Editing Devices ......................................................................44
Deleting Devices ....................................................................44
Using Pre-Configured Devices ..............................................45
PTT Microphones and Microphones ......................................45
Microphones ..........................................................................45
MIC SETTINGS - INTERACT PRO ........................................46
level Tab .............................................................................46
proceSSing Tab ....................................................................46
Available Filters ......................................................................47
Gating Tab ..............................................................................48
AEC Meter ..............................................................................48
MIXER CONSOLE - INTERACT PRO ...................................49
mixer opTionS ......................................................................49
Input Routing ..........................................................................49
Clear Matrix Button .................................................................49
Audio Routing Matrix ..............................................................49
croSS poinT ShorTcuT menu ................................................50
Cross Point Level Control .......................................................50
Copy and Paste Cells .............................................................50
Virtual Reference Outputs ......................................................50
Table of ConTenTs
LINE INPUT SETTINGS - INTERACT PRO ...........................51
inpuT SeTTingS ......................................................................51
Level Tab ................................................................................51
Equalization ............................................................................51
Learn About Equalization .......................................................51
meTerS and volume ..............................................................51
Adjusting Volume ...................................................................51
Learn About Using Meters .....................................................51
PRESETS - INTERACT PRO .................................................52
Saving a preSeT ....................................................................52
running a preSeT .................................................................52
DIALER - INTERACT Pro ......................................................52
making and receiving callS .................................................52
Open the Dialer ......................................................................52
Make a Call ............................................................................52
Call a Phonebook Number .....................................................53
End a call................................................................................53
Redial a Number ....................................................................53
Send a Flash signal ................................................................53
call SeTTingS .......................................................................53
Mute/Unmute Microphones (All Mic channels) ......................53
Adjust call volume ..................................................................53
Return to the Configuration Screen........................................53
Mode ......................................................................................53
COMMUNICATIONS SETTINGS - INTERACT PRO .............53
neTwork SeTTingS ................................................................53
Change IP Settings ................................................................53
Set Up IP Filtering ..................................................................54
User/Password .......................................................................54
Serial Tab ............................................................................54
radio SeTTingS - inTeracT pro and aT..............................54
ClearChannel Assessment .....................................................54
Enable Radio Statistics ..........................................................54
COM SETTINGS - INTERACT PRO ......................................55
level ....................................................................................55
configuraTion ......................................................................55
USB Configuration .................................................................55
Headset Configuration ...........................................................55
TELCOS - INTERACT PRO ...................................................56
Telephone SeTTingS ..............................................................56
Preferences ............................................................................56
Configure Ringer ....................................................................56
Program Local Number ..........................................................56
Configuration ..........................................................................56
Level .......................................................................................56
PROCESSING SETTINGS - INTERACT PRO .......................57
level Tab .............................................................................57
Filter Button ............................................................................57
Available Filters ......................................................................58
Compressor Button ................................................................58
OUTPUT SETTINGS - INTERACT PRO ................................59
adding a device label ..........................................................59
levelS ..................................................................................59
Level Tab ................................................................................59
CHAPTER 3: COMPLIANCE
COMPLIANCE ......................................................................60
pulSe model w1030 ............................................................60
fcc/ic rf radiaTion expoSure STaTemenT ...........................60
fcc parT 68 compliance .....................................................61
elecTrical SafeTy adviSory ..................................................61
ic compliance ......................................................................62
european compliance ...........................................................62
auSTralia compliance ...........................................................62
china compliance .................................................................62
new Zealand compliance ......................................................63
SouTh korea compliance ......................................................63
2.4GHz RF Warning Message: ..............................................63
EMC (Class A) Warning Message: ........................................63
Taiwan compliance ...............................................................63
NCC Warning Message in Chinese: ......................................63
NCC Warning Message in English: ........................................63
Telephone 1.800.283.5936
1.801.974.3760
FAX 1.801.974.3669
E-mail tech.support@clearone.com
On the Web www.clearone.com
INTERACT Pro | Pro 8i | AT - USER’S MANUAL
CLEARONE PART NO. 800-154-000-01 NOVEMBER 2011 (REV. 2.1)
© 2011 ClearOne Communications, Inc. All rights reserved. No part of this
document may be reproduced in any form or by any means without written
permission from ClearOne Communications. Printed in the United States of
America. ClearOne reserves specific privileges.
Information in this document is subject to change without notice.
U.S. PATENTS:
OTHER PATENTS PENDING
Chapter 1: Introduction
SERVICE AND SUPPORT
If you need additional information on how to set up or operate your INTERACT Pro, Pro 8i or AT equipment,
please contact us. We welcome and encourage your comments so we can continue to improve our products
and better meet your needs.
TECHNICAL SUPPORT
Telephone: 1.800.283.5936 (USA) or 1.801.974.3760
Fax: 1.801.977.0087
E-mail: Tech.Support@ClearOne.com
Web site: www.ClearOne.com
Sales and Customer Service
Telephone: 1.800.945.7730 (USA) or 1.801.975.7200
Fax: 1.800.933.5107 (USA) or 1.801.977.0087
E-mail: Sales@ClearOne.com
PRODUCT RETURNS
All product returns require a Return Material Authorization (RMA) number. Please contact ClearOne Technical
Support before attempting to return your product. Make sure you return all the items that shipped with your
product.
Chapter 1: Introduction 1
IMPORTANT SAFETY INFORMATION
Read the safety instructions before using this product. This personal speaker phone is not designed for
making emergency telephone calls when the power fails.
Read all safety information before using this product.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plughas two blades with one wider than the
other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they
exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as
power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
15. Use the mains plug to disconnect the apparatus from the AC mains. The mains plug shall remain readily operable.
16. To completely disconnect unit power from the AC mains, disconnect the unit’s power cord from the mains socket. To reconnect
power, plug the unit’s power cord into the mains socket following all safety instructions and guidelines.
17. Caution: Danger of explosion if lithium battery is incorrectly displaced. Replace only with the same or equivalent type. Battery
should only be replaced by qualified personnel and is not intended as a user serviceable part. Do not expose batteries or battery
pack to excessive heat such as prolonged sunlight, fire or other heat sources.
18. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out
parts that could result in fire or electric shock.
19. This product can interfere with electrical equipment such as tape recorders, TV sets, radios, computers and microwave ovens if
placed in close proximity.
Save these instructions
2 Technical Support: 800-283-5936
Chapter 2: Getting Started
INTERACT SOFTWARE OVERVIEW
ClearOne’s INTERACT software provides an easy interface for configuring system settings and customizing
the audio in your INTERACT conferencing system. While the INTERACT system is designed to work out of
the box for audio conferencing setups, INTERACT Software is required to adjust audio levels and equalizer
settings for the INTERACT components as well as the auxiliary audio devices.
Installing the INTERACT Software
The INTERACT software is available for download at: www.ClearOne.com - Resources - Resource Library
- under the section titled INTERACT. This section contains the latest software and firmware releases and
documentation for your product.
To install the software:
1. If you are installing from CD on a Windows machine, place the CD in the drive tray and close the drive.
If Autorun is enabled, the installer will launch. If you do not have Autorun enabled double-click your CDdrive icon from My Computer and navigate to the Software folder, then open the folder.
2. If you are downloading the software, unzip the downloaded file to a location of your choice. Open the
folder containing the unzipped setup files.
3. From this point, the instructions pertain to both a CD or downloaded install. Double-click Setup.exe.
4. Once the installation wizard launches, read through the instructions. Click Next.
5. Read the INTERACT EULA, click either “I Do Not Agree” or “I Agree”. If you agree, click Next.
6. Read the Information screen, click Next
7. Select the installation folder, click Next
8. Confirm the installation, click Next
9. The Windows Device Driver Installation Wizard will launch, click Next. This will install the required
drivers for the ClearOne INTERACT product line.
10. When the Device Driver Installation Wizard confirms the status of the drivers, click Finish.
11. Repeat steps 9-10 if asked.
12. The installation is complete. You are ready to use the INTERACT software.
Navigating the INTERACT Software
Menus and Toolbar
• The Menus and Toolbar buttons provide quick access to INTERACT software features such as System
Diagnostics, Phonebook, Firmware Uploader and Event Log.
• Help is available at any time by pressing the Help Question Mark button from the toolbar or press the
F1 key on the PC keyboard.
Chapter 2: Getting Started 3
ConneCTions lisT
• When the INTERACT Software is started the software will show all available connections. If USB or RS232 is chosen the software will connect immediately. If Ethernet is chosen, you will be prompted for a
username and password before connecting. The software can only make one connection at a time.
deviCe Toolbox
• Lists most common brands of auxiliary audio products (Video Codecs, Sound Cards, VCR’s and
Amplifiers). The audio settings for these devices have been optimized for use with the INTERACT
system. Users can add and edit their own devices. See the Edit Devices section.
ConfiguraTion sCreen
• Access the configuration windows for the INTERACT system by clicking the icons.
4 Technical Support: 800-283-5936
• INTERACT AT Only - COM units are enabled by selecting them from the dropdown boxes (COM Units
are enabled on the INTERACT PRO by selecting the appropriate check box).
online/offline indiCaTor
• Shows connection status (Online/Offline) and the name of the connected unit.
sTaTus indiCaTors
• Status for Communications: GREEN = Online, YELLOW = Connecting, RED = Offline
• Telephone In Use: RED = NOT In Use, GREEN = In Use
• Mic Mute/Gating: RED = Mute, GREEN = Gated, OFF = Not Gated
Connecting to Units
serial ConneCTion
• When you connect to the INTERACT unit with a serial cable, the unit is detected when you start
INTERACT Software and a connection to the unit is established. The name of your unit and the online
status are displayed below the Configuration screen.
neTwork ConneCTion
• When the INTERACT software is started, it automatically finds all INTERACT units on the same
subnetwork and displays them in the Connections list. To connect, simply click the unit icon. You will be
prompted to enter the Username and Password. Once a connection is established, the Configuration
screen will appear and the unit name and Online status will be displayed.
usb ConneCTion
• An INTERACT can be connected via USB to your Windows-based PC. The INTERACT software is
compatible with Microsoft Windows XP, Vista and Windows 7.
Chapter 2: Getting Started 5
Working Offline
NOTE: Changes made offline will only take effect once they have been imported to a
connected INTERACT system.
CreaTing a new file
1. Click the New File toolbar icon.
2. Select either the INTERACT AT or INTERACT Pro depending on your system.
3. This will open the Configuration Screen where you can set user preferences for your INTERACT system.
4. Save the file.
ediTing an exisTing file
1. Click the Open File toolbar button.
2. Using the Open browse window, locate and select your saved file.
3. Click Open and make desired changes.
4. Save the file.
iMporTing a file
NOTE: To import an existing file, you must first connect to an INTERACT unit.
1. Select Import File from the File menu.
2. Using the Open browse window, locate and select your saved file.
3. Click Open.
4. The new configuration settings will be sent to the connected INTERACT unit.
5. The device will require a reboot.
6 Technical Support: 800-283-5936
INTERACT MIC EX
The MIC EX is a Microphone breakout box with 3 XLR mic/line input channels and a Link Input/Output.
Product features include:
Front
A. Power Indicator
Back
A. Link Connectors: Connect the link line to the IN connector using RJ-45 cable. Connect the breakout
box to the mixer using RJ-45 cable and connect the breakout box’s OUT connector to the mixer’s IN
connector.
B. Microphone Connectors: Connect up to three Mics - the Mics can be Tabletop Mics, Button Mics,
Portable Mics, etc.
Chapter 2: Getting Started 7
MIC PODS
Mic Pods can be integrated into an INTERACT system to provide for microphone capabilities when
necessary.
A total of three Mic Pod units can be used per INTERACT device.
One scenario shown below depicts two Mic Pods integrated into an INTERACT system.
8 Technical Support: 800-283-5936
INTERACT DIALERS
INTERACT Dialer
The INTERACT DIALER is a wired table top controller designed to add functionality to your INTERACT
device.
INTERACT Dialer-W (Wireless)
The INTERACT DIALER-W is a 2.4 GHz Wireless tabletop control device requiring an INTERACT COM-W
device connected to the INTERACT system.
Both versions of the Dialer have the following keypad features and functions:
LCD Icon Function
ANTENNA SIGNAL: Indicates commands are received and acknowledged by the base unit
and represents ths signal strength from the base unit to the RF controller.
BATTERY: Indicates battery level (RF controller only)
Key Function
ON/OFF: Press to activate the phone and access the dial tone.
Press again to hang up the phone.
PHONE: Press once to switch from PC mode to standard TELCO mode.
(standard telephone calls can only be made from this mode)
MUTE: Press once to mute all microphones during a call.
Press again to unmute.
FLASH: Press once to perform a quick hanging up then picking up again action.
Press again to reverse the action.
PC: Press once to switch the dialer to PC mode. When enabled in the INTERACT software
the PC mode allows the software dialer to be the active dialpad for Microsoft Office
Communicator or Microsoft Lync. For other UC applications or soft phones, use the user
interface of the UC application or soft phone running on the PC.
MENU: Press once to access the controller programming menu. Once you are in the menu,
this key serves as the Enter key.
PHONEBOOK: Press once to dial stored numbers. When you are in the phonebook use this
key to delete characters or to go back to the previous screen.
Down/Up: Press down or up to navigate through the menu or phonebook. Press while in a
call to adjust the call volume.
VOLUME: Press while in a call to adjust the call volume.
Chapter 2: Getting Started 9
USING THE DIALER
Managing Calls
Most phone specific functions, such as dialing a call or adding a phonebook entry, will be managed from the
wired or wireless dialer. Phonebook and dialer actions can be done through software as well.
To answer a Call
• Press on the dialer to answer the call. When there is an incoming call, the phone rings and the LEDs
on the microphones flash.
» Note: INTERACT can also be set to automatically answer calls using Menu options.
To Make a Call
1. Press You will hear a dial tone.
2. Dial the number as you would on a standard phone.
The number appears on the LCD screen.
» Note: The dialer accepts a maximum of 44 characters.
No more than 44 characters can be entered.
To pre-dial a Call
1. Dial a phone number
You can press to delete the last digit entered in the pre-dialing string
2. Press to send the call.
» Note: The phonebook key will delete the entire dial string if you press it for two seconds.
Pressing and holding the pound (#) key for two seconds will insert a pause into the dialing
string.The duration of the pause is two seconds.
To end a Call
Press on the dialer to disconnect the call.
» Note: INTERACT can also be set to automatically disconnect calls using Menu options.
To MuTe/unMuTe The MiCrophones
1. Press to mute the microphones.The microphone LEDs will illuminate red.
2. Press again to unmute microphones. The microphone LEDs will illuminate green.
» Note: This function mutes all microphones in the room. The microphone LEDs and the mixer
front panel LEDs light red when the microphones are muted.
To use speed dial
• Press and hold the assigned speed dial number on the dial pad.
» Note: You can dial numbers 1-9 by pressing and holding the assigned number. To dial 10,
press and hold 0.
10 Technical Support: 800-283-5936
To dial a Call froM The phonebook
1. Press on the dialer.
2. Scroll to the entry and press .
To send a flash signal
• Press to use call transfer, call waiting or conference calling.
» Note: This feature is dependent on your PBX service or local phone service. Refer to your PBX
vendor or local telephone service for details.
To adjusT The speaker voluMe
• Press to increase the volume.
– Or –
• Press to decrease the volume.
PROGRAMMING PHONE PREFERENCES
You can manage the Phonebook,adjust phone settings,such as ring melody and tone, and set preferences,
such as country codes and language, through the menu options outlined below. You can also program these
preferences in the INTERACT software.
Chapter 2: Getting Started 11
Accessing the Menu
The main menu on the wired dialer gives you three options: Phonebook, Settings and Configuration. On the
wireless dialer you have Settings and Configuration. An asterisk indicates your position in the menus and
a down arrow indicates that the menu continues.
Once in menu mode, use the arrow keys to navigate. moves the cursor to the right. is a backspace key.
The is a delete key or a back key that moves you to the previous screen. The key saves entries and
moves the cursor to the next line.
To aCCess The Menu
• Press on the INTERACT DIALER to access the program menu.
12 Technical Support: 800-283-5936
Using the Phonebook
The Phonebook stores up to 20 names and numbers. You can add, edit and delete any of the contacts.
To add a phonebook enTry
1. Press to access the menu options.
2. Press to select Phonebook.
3. Press again to select Add.
4. Type the Name using the keypad.
» Note: Press a keypad key repeatedly to cycle through its characters.
5. Press to advance to the Number field.
6. Type the number using the keypad.
7. Press to advance to the Save option.
8. Press again to save the entry and return to the Phonebook menu.
» Note: Entries added to the phonebook through the wired dialer are assigned the speed dial
number 0. This really means there is no speed dial associated with this number. You must use
the INTERACT software to edit the speed dial.
To ediT a phonebook enTry
1. Press to access the menu options.
2. Press to select Phonebook.
3. Scroll to Edit and press .
4. Scroll to a desired name and press .
5. Make changes to the name and number.
6. Press to advance to the Save option.
7. Press again to save the changes and return to the Phonebook menu.
To deleTe a phonebook enTry
1. Press to access the menu options.
2. Scroll to Delete and press .
3. Choose the entry you want to delete.
4. Press to delete the entry return to the Phonebook menu.
Chapter 2: Getting Started 13
Adjusting the Settings
You can select ringer melodies, adjust ringer volume, select the auto answer setting, and activate auto
disconnect, in the Settings menu.
To seleCT a ringer Melody
1. Press to access the menu options.
2. Scroll to Settings and press .
3. Press again to select Ringer Melody
4. Select one of the three ringer melodies.
5. Press to save the selection and return to the Settings menu.
» Note: Once you select a melody, you will hear it played through the speakers.
To adjusT The ringer level
1. Press to access the menu options.
2. Scroll to Settings and press .
3. Scroll to Ringer Level and press .
4. Use or to adjust the volume.
5. Press to save and return to the Settings menu.
» Note: Ringer volume is indicated by a horizontal bar on the LCD screen.
To seleCT auTo answer seTTing
1. Press to access the menu options.
2. Scroll to Settings and press .
3. Scroll to Auto Answer and press .
4. Select After 2 Rings or After 4 Rings.
-Or-
Select Disable to deactivate the Auto Answer function.
5. Press to save and return to the Settings menu.
To aCTivaTe auTo disConneCT
1. Press to access the menu options.
2. Scroll to Settings and press .
3. Scroll to Auto Disconnect and press .
4. Select Enable or Disable.
5. Press to save and return to the Settings menu.
» Note: When enabled, Auto Disconnect will automatically hang up the phone once the other
end is disconnected.
14 Technical Support: 800-283-5936
Configuration
The configuration menu provides options for selecting countries, languages and RF as well as configuring
the Flash setting.
To seleCT a CounTry
1. Press to access the menu options.
2. Scroll to Configuration and press .
3. Press again to select Country.
4. Select the country where the INTERACT is being used from the list of
available countries.
5. Press to save the country selection and return to the Configuration menu.
» WARNING: This is assigned to the telco for the specific country settings. The country code
must be set correctly in software and the RF Controller to ensure that the unit operates
properly when connected to the telco network and that it complies with the country’s telco
requirements. Changing this code to a country other than the intended country of operation
might cause the INTERACT to be non-compliant.
To seleCT a language
1. Press to access the menu options.
2. Scroll to Configuration and press .
3. Scroll to Language and press .
4. Select a language from the list.
5. Press to save the language and return to the Configuration menu.
To seleCT a frequenCy
1. Press to access the menu options.
2. Scroll to Configuration and press .
3. Scroll to Frequency and press .
4. Choose a frequency from 1–8.
5. Press to save the frequency and return to the Configuration menu.
» Note: The channel frequency allows the mixer to communicate with the controller. The
frequency in software must match the INTERACT controller frequency.
Chapter 2: Getting Started 15
To enTer flash duraTion
1. Press to access the menu options.
2. Scroll to Configuration and press .
3. Scroll to Flash Duration and press .
4. Type a duration number from 50-1000 ms.
5. Press to save the duration and return to the Configuration menu.
To perforM rf radio TesT
1. Press to access the menu options.
2. Scroll to Configuration and press .
3. Scroll to RF Radio Test and press .
4. Press to exit and return to the Configuration menu.
» Note: The RF Controller will send out a radio signal and display the signal strength between
the Controller and the mixer. Use this feature to ensure the mixer and Controller are set to the
same frequency and to verify of the signal strength. Use the above chart to determine the
reliability of the signal.
To Change lCd ConTrasT
1. Press to access the menu options.
2. Scroll to Configuration and press .
3. Scroll to Contrast and press .
4. Choose a setting (0-3)
5. Press to exit and return to the Configuration menu.
16 Technical Support: 800-283-5936
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