ClearCube A–Series Setup And Installation Manual

A–Series

Setup and Installation Guide

Revision 1.6.05.10.2013

Technical Support

See the Support Web site for documentation, technical updates, drivers and downloads, warranty information, and software revisions.

Web: Email: support@clearcube.com Phone: (512) 652-3400 or call toll free (866) 652-3400 (United States)

http://www.clearcube.com/support/

Corporate Headquarters

ClearCube Technology, Inc. 3700 W Parmer Ln Austin, Texas 78727

Email: Phone: (512) 652-3500 or call toll free (866) 652-3500 (United States) Fax: (512) 652-3501

Or your local ClearCube Reseller or Authorized Service Provider

publication may not be reproduced or transmitted in any form, electronic or mechanical, including photocopying, recording, storing in an information retrieval system, or translating, in whole or in part, without the prior written consent of ClearCube Technology, Inc.

This information is subject to change without notice and ClearCube shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

info@clearcube.com

Trademarks

ClearCube™, Sentral™, Blade Switching BackPack™, PC Blade™, C/Port™, and I/Port™ are trademarks of ClearCube Technology, Inc. Product and company names mentioned herein are trademarks or trade names of their respective companies.

Patents

The ClearCube Architecture and its components described in this user manual are protected by numerous granted and pending U.S. and international patents. Granted patents include: US05926172, US05966056, US05994952, US06012101 , US06020839, US06037884, US06038616, US06119146, US06148182, US06167241, US06385666, US06421393, US06426970, US06633934, US06708247, US06735658, and US06886055.

Patents pending include: US S/N 09/755378, US S/N 10/279475, US S/N 10/198719, US S/N 10/198650, US S/N 10/409219, US S/N 09/728667, US S/N 09/728669, US S/N 10/411804, US S/N 10/411908, US S/N 10/458853, US S/N 10/364584, US S/N 10/301536, US S/N 60/411066, US S/N 10/662933, US S/N 10/662889, US S/N 10/662932, US S/N 10/662968, US S/N 10/301563, US S/N 10/662936, US S/N 10/301518, US S/N 10/662955 and US S/N 10/662954.

Inquiries regarding patented technology should be directed to ClearCube Corporate Headquarters.

Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

FCC Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

California Proposition 65 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

WEEE Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Medical and Clinical Use of ClearCube Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1. A–Series Architecture and Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 A–Series Blade PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1.1.1 Blade PC Overview, Identification Labels, and Serial Number . . . . . . . . . . . . . . . . . . . . 3

1.1.1.1 Blade PC Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1.1.2 Blade PC Identification Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.1.3 Blade PC Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.2 A6106D Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.3 A6105D Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.2 A–Series Chassis and Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Cloud Desktops: Zero Clients and Thin Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4 Monitor Support and Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 2. Site Preparation and Network Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1 About Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1.1 Inspecting Your Shipment and Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1.2 Unpacking Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.2 Rack and Cabinet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.2.1 Space and Floor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.2.2 Cooling and Airflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.3 Chassis and Blade Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.3.1 Power Input Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.3.2 Power Circuit Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

iii

2.4 Chassis Expansion Backplane and Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.4.1 Chassis Ports and Supported Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.4.2 Ethernet Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.4.3 Supported Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.5 Example Deployment Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.5.1 Dedicated PCoIP Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.5.2 Shared Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 3. Chassis and Blade PC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.1 Tools for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2 Installing an A–Series Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2.1 Chassis Container Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.2.2 Chassis AC Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2.3 Mounting A–Series Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2.3.1 Cabinet Mounting Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.2.3.2 Using a Chassis Accessory Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3.2.3.3 Using a Chassis Rapid–Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.2.3.4 Removing a Rapid–Mount Kit Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.2.4 Attaching and Removing the Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.2.4.1 Attaching the Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3.2.4.2 Removing the Expansion Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.2.5 Chassis Power and Failover Power Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.2.5.1 To Enable Chassis Failover Power Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.2.5.2 To Power Chassis without Failover Power Feature . . . . . . . . . . . . . . . . . . . . . . . . 31

3.3 Configuring A–Series Blade PCs before Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.3.1 Viewing Pre-OS Video (BIOS and Network Boot, PXE Boot) . . . . . . . . . . . . . . . . . . . 31

3.3.1.1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.3.1.2 Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.3.1.3 Create Session and View Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3.3.2 Operating System Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.3.2.1 Using the Default Operating System Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3.3.2.2 Custom Operating System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

3.3.2.3 Installing a Custom Image from an Image File Server . . . . . . . . . . . . . . . . . . . . . . 37

3.4 Installing Blade PC in a Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

3.5 Removing Blade PC from a Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 4. Upgrading and Maintaining Blade PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4.1 Use Authorized Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

4.2 Replacing Components: Permitted and Prohibited Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

4.3 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4.3.1 A6106D Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4.3.2 A6105D Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4.3.3 General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

4.3.4 Population Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4.3.5 Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

4.4 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4.4.1 A6106D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4.4.2 A6105D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4.5 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4.5.1 Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4.5.1.1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4.5.1.2 Required Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4.5.1.3 Setting up Zero Client and Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

4.5.1.4 Connecting Zero Client and Blade PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4.5.1.5 Clearing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4.5.2 Updating (Flashing) BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

4.5.3 Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Appendix A. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Appendix B. Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix C. Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

C.1 Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

C.2 Return Merchandise Authorization (RMA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

C.3 Power Cord Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Appendix D. Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

How to Use This Guide

This guide explains how to install and set up ClearCube Technology, Inc. A–Series chassis, blades and components necessary for managed desktop environments. We recommend that you familiarize yourself with the ClearCube architecture and product descriptions and read through all installation and setup procedures before beginning installation.

If you encounter any issues, contact ClearCube Support using the contact information provided on the inside front cover of this manual and in Appendix C. “Support”

FCC Warning

This equipment generates and uses radio frequency energy and, if not installed and used in strict accordance with the instructions in this manual, may cause interference to radio and television reception. Changes or modifications not expressly approved by ClearCube Technology, Inc. could void the user's authority to operate the equipment under FCC rules.

on page 61.

California Proposition 65 Statement

WARNING: ClearCube products contain chemicals, including lead, known to the State of California to cause cancer, birth defects, or other reproductive harm.

Wash hands after handling.

ClearCube products should be disposed of in accordance with local laws governing computer equipment disposal.

WEEE Information

The products described in this document are subject to regulation under the European Union Directive 2002/96/EC, that mandates separate waste collection, treatment, and recycling of electronic products. This directive is commonly known as WEEE, for Waste from Electrical and Electronic Equipment, and its intent is to promote the safe and sensible disposal of products that have outlived their usefulness.

ClearCube Technology, Inc. vii

The “crossed-out” trash bin symbol, shown above, identifies products that should be recycled, not simply discarded. ClearCube Technology, Inc. supports the reuse, recycling, recovery, and responsible disposal of all products.

ClearCube Technology, Inc. is committed to meeting the requirements of the European Union WEEE Directive. The goal of the directive is to reduce the environmental impact due to the disposal of electrical and electronic equipment that has reached the end of its useful service life.

ClearCube products are sold exclusively to commercial and industrial customers and not to private households. Under the WEEE legislation terms, commercial and industrial customers have the responsibility to ensure that all electrical and electronic equipment is disposed of properly and in accordance with all applicable laws and local regulations. For more information, email r

Materials used in this product, if not disposed of properly, could have adverse effects on the environment and on human health. Do not dispose of these products in unsorted municipal waste containers. Deliver electronic waste only to an approved recycling facility, a treatment facility, or both. If one is not available, contact ClearCube for assistance.

ecycle@clearcube.com, or call (866) 652-3400 or +1 (512) 652-3400.

Medical and Clinical Use of ClearCube Products

ClearCube products are not designed with components and testing for a level of reliability suitable for use in or in connection with surgical implants or as critical components in any life support systems whose failure to perform can reasonably be expected to cause significant injury to a human. Applications of ClearCube products involving medical or clinical treatment can create a potential for death or bodily injury caused by product failure, or by errors on the part of the user. Because each end-user system environment is customized and differs from ClearCube testing platforms and because a user may use ClearCube products in combination with other products in a manner not evaluated or contemplated by ClearCube, the user is ultimately responsible for verifying and validating the suitability of ClearCube products whenever ClearCube products are incorporated in a system, including, without limitation, the appropriate design, process and safety level of such system or application.

viii A–Series Setup and Installation Guide

Symbols

Symbols are displayed on the hardware described in this document to convey specific information to the operator and service person. It is important to understand the intended meaning of these symbols. The following list shows each symbol displayed on ClearCube Technology, Inc. products and explains the meaning of each symbol.

Refer to Manual

Used on the equipment’s rating label to direct the operator or service person to this manual for additional information.

Shock Hazard

This symbol indicates the presence of electric shock hazards. Enclosures marked with these symbols should only be opened by qualified service personnel. Refer to the manual for additional information.

Power

Identifies the soft-start switch located on a blade used to power a blade on and off.

Fuse

Located on equipment rating label. Symbol is accompanied with the specifications needed for replacement. Only qualified technicians should perform this operation.

Protective Earth Terminal

This symbol identifies the terminal that is used to connect all metal parts of an enclosure through an external conductor to ground for protection against electrical shock in a fault condition.

Ground Bond Terminal

This symbol identifies the ground bond terminal. This terminal is used to connect the ground bonding conductor, or the combination of conductive parts, to earth ground for safety purposes.

Equipment Protection Class II

May be located on the power adapter’s rating label. Indicates that equipment is double–insulated from hazardous voltages. Not to be confused with Class 2, a US National Electrical Code (NEC) circuit classification.

ClearCube Technology, Inc. ix

The following caution and warning symbols are used in this document to indicate situations that merit checking this or another manual, or situations that could result in damage to equipment or physical injury.

CAUTION: A Caution notice in this manual indicates that equipment damage or minor injury may result if proper procedures are not followed.

WARNING: A Warning notice in this manual indicates that catastrophic equipment damage or serious injury, including death, may result if proper procedures are not followed.

Safety Guidelines

Before undertaking any troubleshooting or maintenance procedure, carefully read all WARNING and CAUTION notices. Equipment displaying warning or caution notices contains voltage hazardous to human life and is capable of inflicting personal injury.

• Installations—You must install ClearCube equipment in accordance with local electrical

codes. Equipment might be subject to inspection.

• Chassis grounding—ClearCube’s chassis is designed with a three-conductor IEC 60320

appliance inlet that—with the proper power cord—connects the building’s external protective earthing conductor to all accessible metal parts of the enclosure. To minimize shock hazard, make sure your electrical power outlet has an appropriate earth safety ground that is connected each time you power on the equipment.

Swedish safety regulations require the following statement: —Apparaten skall anslutas till jordat uttag när den anslutas till ett nätuerk.— Finnish safety regulations require the following statement: — Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.—

• Power cord selection—ClearCube or ClearCube distributors provide power cords that are

specifically designed for use with particular pieces of equipment and are approved for use by the local authority having jurisdiction in the country where the equipment is put into service. Refer to the installation sections of this manual for specific power cord requirements. For information about obtaining replacement power cords, see

Appendix C. “Support”

on page 61.

• Power adapters—ClearCube or ClearCube distributors provide power adapters that are

specifically designed for use with particular pieces of equipment and are approved for use

x A–Series Setup and Installation Guide

by the local authority having jurisdiction in the country where the equipment is put into service. Refer to the installation sections of this guide for specific power cord requirements. For information about obtaining replacement power adapters, see

Appendix C. “Support”

on page 61.

• IT power systems—ClearCube equipment has been evaluated and found to be compatible

with IT power distribution systems with a phase-to-phase voltage not to exceed 240 V.

• Live circuits—Operating personnel and service personnel must not remove protective

covers when operating the ClearCube chassis. Adjustments and service to internal components must be undertaken by qualified service technicians. During any service of this product, other than replacing a Blade PC or externally accessible modules on the expansion backplane, the main connector to the premise wiring must be disconnected. Dangerous voltages may be present under certain conditions. Use extreme caution.

• Explosive atmosphere—Do not operate the chassis in conditions where flammable gases

are present. Under such conditions this equipment is unsafe and may ignite the gases or gas fumes.

•

Part replacement—

Only service equipment with parts that are exact electrical and mechanical replacements. Contact your authorized ClearCube Technology, Inc. reseller for information about replacement parts. Installation of parts that are not direct replacements will void the warranty and may cause harm to personnel operating the chassis. Furthermore, damage or fire may occur if replacement parts are unsuitable.

• Modification—Do not modify any part of the chassis or Blade PC from its original

condition. Modifications may result in hazards.

ClearCube Technology, Inc. xi

xii A–Series Setup and Installation Guide

Chapter 1. A–Series Architecture and

Product Overview

ClearCube A–Series architecture delivers PC functionality to users from a secure, centralized location. This architecture increases IT manageability and security, and provides mission-critical reliability, performance, and uptime improvements with lowered costs. Replacing a traditional PC with a ClearCube Cloud Desktop (zero client or thin client) saves space, eliminates or reduces fan noise, and simplifies cabling. The key components of the ClearCube architecture include (devices not shown to scale):

Blade PCs

Computers in a dense form factor that use Intel typically remotely located. See “A–Series Blade PCs” information about blades.

Chassis

Hold multiple Blade PCs and enable you to manage all external cables connect to blades from a single location. See “A–Series Chassis and

Expansion Backplane” on page 7 for more information about chassis.

Cloud Desktop (zero client or thin client)

Physical devices, typically placed on a desk, to which you can connect peripherals such as a monitor, keyboard, an d po inti ng d ev ice. See “Cloud

Desktops: Zero Clients and Thin Clients” on page 9 for more information

about zero clients and thin clients.

System management software and hardware

ClearCube Sentral™ is a software suite that provides system mana gement capabilities (including connection brokering, mass storage lockout, alerting, and much more) for your ClearCube environment. Sentral takes advantage of monitoring hardware that is built into blades, chassis, and Cloud Desktops. For more information about Sentral, see ClearCube Sentral Administrator’s Guide.

CPUs. Blades are

on page 2 for more

A–Series Setup and Installation Guide 1

Chapter 1. A–Series Architecture and Product Overview

Centralized Virtual

Desktops

Power Users

Knowledge Users

Task Users

VMware View

Client

Thin Client

Zero Client

Chassis

Zero Client

Network

Infrastructure

The picture below shows the A–Series architecture components.

Figure 1. A–Series architecture

1.1 A–Series Blade PCs

ClearCube A–Series Blade PCs are computers with Intel processors that deliver full PC functionality to users, including USB functionality, from a centralized location. Each A–Series Blade PC contains all the industry-standard components of a desktop PC:

• Processor

•Memory

2 A–Series Setup and Installation Guide

• Hard disk

A–Series Blade PCs

• Video support (PCoIP

host card, GPU or graphics card, or integrated graphics)

• PCoIP host card (depending on configuration)

•Ethernet

network interface card (NIC)

You can connect USB peripherals to a Blade PC through USB ports on a Cloud Desktop (zero client or thin client). You can install software on your Blade PC through a cloud desktop network connection or by using peripherals connected to the USB ports.

1.1.1 Blade PC Overview, Identification Labels, and Serial Number

This figures in this section show

• An overview of an A–Series blade detailing the LCD bezel, buttons, and indicators, and

• all identification labels on a blade.

ClearCube Technology, Inc. 3

Chapter 1. A–Series Architecture and Product Overview

1.1.1.1 Blade PC Components

The picture and table below show each A–Series blade component.

Figure 2. A–Series blade components and features

Figure

Number

1 LCD bezel Provides indicators and power-related buttons. 1A Power indicator Illuminated when blade is powered on. 1B Drive activity indicator Flashes to indicate storage drive activity. 1C Reset button Press to reset blade power.

1D Power button

1E Display

2 Handle Use to aid insertion and removal from chassis.

3 I/O access slot

4 Power connector Connects to the AC power backplane on A3100 chassis.

5 Ethernet ports Connect to Ethernet ports on the A–Series chassis backplane.

Part Function

Press to power on or power off blade. Press and hold for 3 seconds to force power off.

Displays boot codes and blade serial number. ClearCube Sentral management suite enables the LCD to display user-defined strings and to blink for identification purposes.

Provides access to select motherboard I/O ports for configuration outside of a chassis.

Storage drive carrier

(A6106D model only)

7 Video configuration label

4 A–Series Setup and Installation Guide

Holds up to two storage drives (hard drives), connecting directly to SATA connectors inside the blade. Does not support hot-swap operation.

Provides important blade configuration information, including video host card MAC address, serial number, and more. See "Blade PC

Identification Labels" on page 5 for more information.

A–Series Blade PCs

Intel Inside

Label

Blade Serial Number and MAC Label

Video Configuration Label(s)

System Configuration Label

Regulatory Label

Operating System COA Label

Host Card

Firmware

Revision Label

1.1.1.2 Blade PC Identification Labels

Labels on A–Series blades provide a variety of important information about the blade. Each A–Series blade has a serial number. By default, the last three digits of the serial number are displayed on the blade LCD. The serial number is also printed on a label adjacent to the fans on the front of the blade, as shown in the following figure.

Figure 3. A–Series serial number and configuration labels

1.1.1.3 Blade PC Serial Number

The blade serial number (located on a label shown in the section above) is useful if yo u need to identify a blade or a blade model. A–Series blade serial numbers use the following syntax:

• A6106D

AVCnnnnn (where AVC is the serial number prefix, and nnnnn is a five-digit number.)

• A6105D

AMBnnnnn (where AMB is the serial number prefix, and nnnnn is a five-digit number.)

The following sections detail the features of each A–Series blade.

1.1.2 A6106D Blade PC

Features of the A6106D include:

• Intel Q77 Express Chipset.

• Two Intel PRO 10/100/1000 Ethernet ports.

• One DVI-I port (for bench top configuration and setup only).

ClearCube Technology, Inc. 5

Chapter 1. A–Series Architecture and Product Overview

•USB ports

– Inside chassis:

Two USB 2.0 ports

– On benchtop:

Two USB 3.0 ports (for bench top configuration and setup only)

• Four 240-pin DDR3 SDRAM DIMM sockets supporting: – Up to 32 GB maximum total system memory using 4 Gb memory technology. – Non-ECC DIMMs. – DDR3 1600 MHz, 1333 MHz and 1066 MHz DIMMs.

• Supports dual- and quad-monitor zero clients compatible with PC–over–IP

(PCoIP)

technology.

• Front-mounted LCD: – Displays last three number of serial number by default. – Able to display user-specified text through ClearCube Sentral and to blink to aid in

identification.

1.1.3 A6105D Blade PC

Features of the A6105D blade include:

• Intel Q57 Express Chipset.

• Two 10/100/1000 Ethernet ports.

• One DVI-I port and one DVI-D port (for bench top configuration and setup).

• Two USB ports (for bench top configuration and setup).

• Chassis and standalone operation.

• Four 240-pin DDR3 SDRAM DIMM sockets supporting: – 16 GB maximum total system memory using 2 Gb memory tech nology. – Non-ECC DIMMs. – DDR3 1333 MHz and DDR3 1066 MHz DIMMs. – DDR2 800 DIMMs with SPD timings of only 5-5-5 or 6-6-6 (tCL-tRCD-tRP).

• Supports zero clients compatible with PC–over–IP (PCoIP) technology.

• Front-mounted LCD: – Displays last three number of Blade PC serial number by default.

– Able to display user-specified text through ClearCube Sentral and to blink to aid in

identification.

6 A–Series Setup and Installation Guide

A–Series Chassis and Expansion Backplane

1.2 A–Series Chassis and Expansion Backplane

The following sections describe the A3100 chassis and the expansion backplane.

The list below shows dimensions and features of the A3100 chassis.

•6U high

• Compatible with industry-standard, 19-inch racks and cabinets (see Figure 6

for examples)

• Holds up to 10 A–Series blades (70-blade maximum density in a 42U rack)

• Chassis mounts to rack or cabinet with:

– Rack ears (in cluded), or – Optional chassis rapid–mount kit (see “Using a Chassis Rapid–Mount Kit”

for more information)

• Removable front bezel.

• Expansion backplane—A modular component that provides signal connectors and a

chassis ID, or an electronic asset tag, for blades.

The picture below shows a rack containing A3100 chassis and A–Series blades.

on page 13

on page 25

ClearCube Technology, Inc. 7

Chapter 1. A–Series Architecture and Product Overview

Chassis with Front Bezel and Rack Ears Front Bezel Removed

Rear of Chassis with

Expansion Backplane

The following figure shows an A3100 chassis with front bezel, rack ears, and expansion backplane.

Figure 4. The A3100 chassis with front bezel, rack ears, and expansion backplane

The A3100 chassis contains an expansion backplane, a modular component that contains all signal connectors and a chassis ID for A–Series blades. Figure 5 A3100 chassis and with an expansion backplane.

An A–Series blade connects to the expansion backplane when you insert and seat the blade in an A3100 chassis. To connect power and Ethernet to a blade in an A3100 chassis, plug power and Ethernet cables into the expansion backplane. The expansion backplane enables you to remove the blade from the chassis without disconnecting any cables.

on page 9 shows detail of an

8 A–Series Setup and Installation Guide

Cloud Desktops: Zero Clients and Thin Clients

Expansion Backplane

A3100 ChassisAC Tray

The figure below shows the rear of an A3100 chassis with an expansion backplane attached.

Figure 5. Rear view of A3100 chassis with expansion backplane and AC tray

For more information, see

• “Chassis and Blade Power Requirements”

• “Chassis Expansion Backplane and Cabling”

• “Example Deployment Diagrams”

on page 18.

on page 15

on page 16, and

1.3 Cloud Desktops: Zero Clients and Thin Clients

ClearCube Cloud Desktops include zero clients using PCoIP technology and thin clients (typically with embedded operating systems). Cloud Desktops connect to Blade PCs over a standard Ethernet network. Zero clients and thin clients deliver video and peripheral signals to a user from a Blade PC, allowing users to work over standard switched networks.

Cloud Desktops extend the ClearCube product line to let IT managers use their existing IP network and cabling infrastructure, regardless of the distance between users' physical locations and their centralized Blade PCs or other remote computing devices. ClearCube management software—Sentral—enables IT administrators to manage assets and users, perform connection brokering, and more.

For detailed instructions about setting up, using, and managing Cloud Desktops, see I/Port

User’s Guide. For information bout PCoIP technology, see PC-over-IP™ System User’s Guide on the Support site at www.

ClearCube Technology, Inc. 9

clearcube.com/support/.

Chapter 1. A–Series Architecture and Product Overview

1.4 Monitor Support and Requirements

A–Series Blade PCs support up to four monitors. The table below shows GPU, host card, and zero client combinations that provide the specified number of monitors and resolutions. Various GPU and zero client options are available.

Table 1. Monitors, resolution, and device requirements

Monitors Resolution GPU Host Card Zero Client

Copper Fiber

Quadro 2000

2560 x 1600

Quadro 4000 CD9624 CD7624

V5422 NVS 310 — CD7822 Quadro 2000

1920 x 1200

Quadro 4000 CD9624 CD7624

V5422 NVS 310 — CD7822 Quadro 2000

2560 x 1600

V5442 Quadro 4000 CD9754

2560 x 1600

1920 x 1200

NVS 510 V5442

†.This model connects to displays using DisplayPort cables.

CD9622 CD7622

CD9752

†

CD7752

CD7754 CD9642 CD7642 CD9644 CD7644 CD9642 CD7642 CD9644 CD7644

†

10 A–Series Setup and Installation Guide

Chapter 2. Site Preparation and Network

Planning

This chapter describes preliminary steps to take after receiving your A–Series shipment, and describes the hardware and environmental requirements for your A–Series products. The following list identifies each of the topics discussed in this chapter.

• “About Your Shipment”

• “Rack and Cabinet Requirements”

• “Space and Floor Support”

• “Cooling and Airflow”

• “Chassis and Blade Power Requirements”

• “Chassis Expansion Backplane and Cabling”

on this page

on page 14

2.1 About Your Shipment

This section details precautions to follow before unpacking your shipment and the order in which to unpack each device in your shipment.

2.1.1 Inspecting Your Shipment and Devices

on page 13

on page 15

on page 16

Examine the outside of all containers in your shipment before opening them.

If you find any external damage to the containers that yo u receive, do not open them.

NOTE

A–Series Setup and Installation Guide 11

Notify the shipper that damage has occurred and request that they inspect the containers before you unpack them.

Chapter 2. Site Preparation a nd Net work Planning

If you discover damaged devices after unpacking your shipment:

• Contact the shipper to notify them of the damage.

• Contact ClearCube Support for a replacement. For information about contacting Support, see Appendix C. “Support”

CAUTION: Do not use a Blade PC that shows any sign of damage. Using a damaged blade can cause extensive damage.

2.1.2 Unpacking Your Shipment

ClearCube components are typically shipped in separate containers. The following list describes the components shipped for typical installations and specifies the order in which you should unpack your shipment.

on page 61.

NOTE

To protect ClearCube devices, keep them in their shipping containers until you install, insert, or connect the devices.

1. Chassis—Only unpack before attaching to a previously-installed rack or cabinet.

2. Blade PCs—Only unpack before inserting in an A–Series chassis.

3. Zero client and thin client—Only unpack before connecting to a Blade PC. Cloud Desktops (zero clients and thin clients) are shipped with or without power supplies and keyboards, depending on the devices that you use in your environment. See the documentation included with your zero clients or thin clients for instructions about setting up, configuring, and using them.

Save shipping containers and packing materials at least until your ClearCube

NOTE

See “Installing an A–Series Chassis” installing chassis. See “Installing Blade PC in a Chassis”

installation is complete and tested. Use shipping containers for RMAs (see "Return

Merchandise Authorization (RMA)" on page 61 for more information).

on page 21 for instructions about unpacking and

on page 38 for instructions about

installing blades.

12 A–Series Setup and Installation Guide

2.2 Rack and Cabinet Requirements

Rack Cabinet

Before installing ClearCube components, it is important to properly prepare the site where you will install the chassis and Blade PCs. This section explains how to plan for cabinet, rack and chassis installation. The pictures below show two options for holding ClearCube chassis. A standard 42U rack or cabinet can hold as many as seven A3100 chassis.

Rack and Cabinet Requirements

Figure 6. A fully-loaded rack with A3100 chassis and a standard 19-inch cabinet

CAUTION: Equipment racks and cabinets can become highly unsta ble if not adequately secured. Read and follow the manufacturer's specifications and recommendations for mounting. Additional ClearCube guidelines are provided throughout this section that—with the manufacturer's requirements—will ensure a safe installation.

Fully-enclosed electrical cabinets are the preferred option for mounting your ClearCube chassis. When using cabinets, make sure that:

ClearCube Technology, Inc. 13

Chapter 2. Site Preparation a nd Net work Planning

• Front and rear panels and doors are vented to provide sufficient airflow for intake and exhaust.

• Ensure that you have at least 34 inches (86 cm) of interior depth measured from the front of the unit to accommodate the cabling that exits from the rear of the chassis.

• Provide adequate space at the back of the rack or cabinet to allow servicing the cables and equipment.

You can fit cabinets with casters to improve mobility and to ease access when servicing.

WARNING: When installing chassis in a cabinet enclosure, never use only one set of mounting brackets at the front. Select a cabinet tha t has an adjustable center rail or rear rail in addition to the front rail. ClearCube's adjustable mounting kit is required to attach the chassis to both the front and center/rear rails.

2.2.1 Space and Floor Support

Before installing racks, chassis, and blades, verify that your rack and floor can support the weight of a fully-loaded rack. If your initial installation contains fewer than seven chassis, ensure that your rack and floor can support the weight of a fully-loaded rack so you can add additional blades and chassis in the future. If you are installing other equipment in the rack or cabinet, take this additional weight into consideration.

Seven fully-loaded chassis (including expansion backplanes) weigh approximately 1347.5 pounds (612 kilograms), not including any cabling. One 42U rack can hold up to seven chassis, creating a load of greater than 225 pounds per square foot (1099 kilograms per square meter) for each of the roughly 6 square feet (0.56 square meters) of floor space required for each rack.

NOTE

When planning for the space required in your data center, include 36 inches in front of each cabinet to provide adequate room when your remove blades from chassis.

WARNING: Improper structural support could cause the rack or cabinet to lean and cause the floor to buckle and potentially case structural damage.

2.2.2 Cooling and Airflow

The following sections detail items to consider when addressing cooling and airflow for A3100 chassis.

A–Series chassis draw cool air (25 degrees Celsius) in through the front of the chassis, and exhausts it out the back.

14 A–Series Setup and Installation Guide

Chassis and Blade Power Requirements

• Ensure that the air conditioning and ventilation system for the installation area can

accommodate your installation’s thermal load. Contact ClearCube Support for detailed power and cooling requirements tables.

• The rear of the chassis has air vents for Blade PC fans. The fan openings must be at least

five inches from any airflow-impeding barriers such as walls, the rear of the rack door or panel, large bundles of cables, and so on. The availability of an air exit path from these fans is imperative for the efficient operation of units. Failure to provide sufficient air venting will result in a thermal overload of Blade PCs. If the chassis is installed in a cabinet, use a fully vented rear door or panel.

CAUTION: Failure to provide sufficient space and room ventilation will result in overheating that can cause eventual unit failure not covere d as part of unit warranty.

• Each chassis produces varying amounts of heat, depending on processor activity. Contact

ClearCube Support for detailed power and cooling requirements tables. See

Appendix C. “Support”

on page 61 for information about contacting ClearCube Support.

2.3 Chassis and Blade Power Requirements

Your ClearCube system centralizes computing components in a single location, which centralizes power requirements in one area. Although the ClearCube solution reduces the overall power required when compared to traditional PCs, the power demands in the IT center are increased. Use the power and current specifications in this section and in the power and cooling requirements documentation available on the ClearCube Support site to ensure that your facilities can provide the required power safely without tripping circuit breakers.

2.3.1 Power Input Considerations

A3100 chassis hold up to 10 blades and have four A/C power inputs (two inputs for each half of the chassis). For each half of the chassis, one input powers the blades in that half (blades 1 to 5 or blades 6 to 10) and the other input is a redundant backup.

• You must connect both powers cords to the chassis for failover power.

• The maximum steady-state current draw of a single fully loaded chassis ranges between 7

and 12 amps at 120 VAC per input, based on the level of user activity.

• Peak initial current draw of a fully-populated chassis is 16.3 amps at 120 VAC per input. See ClearCube Support for detailed power and cooling requirements tables. See

Appendix C. “Support”

on page 61 for information about contacting ClearCube Support.

ClearCube Technology, Inc. 15

Chapter 2. Site Preparation a nd Net work Planning

2.3.2 Power Circuit Considerations

If you are putting multiple chassis on a single power circuit, ensure that the circuit can safely handle the combined peak currents of the chassis. peak current, you must have additional power system capacity installed by a qualified electrician.

CAUTION: Make sure your power strips, power grid, and circuit breakers can safely provide the required current. Ensure that any extension cords used meet local safety regulations and local fire codes.

Contact ClearCube for detailed power and cooling requirements tables. See

Appendix C. “Support”

on page 61 for information about contacting ClearCube Support.

If your existing power circuit cannot handle the

2.4 Chassis Expansion Backplane and Cabling

This section shows

• expansion backplane network ports and features

• maximum number of Ethernet cables the expansion backplane supports

• supported cable types for A–Series blades and chassis.

2.4.1 Chassis Ports and Supported Protocols

Network ports on the A3100 expansion backplane (on the rear of the chassis, shown in the pictures below) support various network functions and protocols. All ports are standard RJ45 Ethernet ports. The list below shows each network port on the expansion backplane, shows the protocols each supports, and notes any blade model differences.

PCoIP

Primary

Secondary

• PCoIP Port — This port is dedicated to all PCoIP traffic

from the PCoIP host card in an A–Series blade.

• Pri (Primary Port) — This port is for standard network

traffic.

• Sec (Secondary Port) — This port is for standard

network traffic for A6106D blades. A6105D blades do not support the secondary port.

16 A–Series Setup and Installation Guide

Chassis Expansion Backplane and Cabling

Ethernet Dedicated

PCoIP

Ethernet

A3100 Chassis

and

Expansion Backplane

A6106D Blade

Ethernet Dedicated

PCoIP

Unsupported

A6105D Blade

The picture below shows the rear of the A3100 chassis and expansion backplane port assignments for A6106D and A6105D blades.

Figure 7. A3100 chassis expansion backplane with A6106D and A6105D blades

2.4.2 Ethernet Cable Requirements

The table below shows, for each blade model, the

• purpose and number of Ethernet cables, and

• the total number of Ethernet cables for each blade model and for a fully-populated chassis.

Table 2. The number of Ethernet cables by Blade PC model and for fully-loaded chassis

Purpose of Cable or Total A6106D Blade PC A6105D Blade PC

PCoIP cable Primary

Network Adapter cable Secondary

Network Adapter cable

Total cables for each Blade PC Maximum cables for each chassis

1 Not supported

30 20

ClearCube Technology, Inc. 17

Chapter 2. Site Preparation a nd Net work Planning

2.4.3 Supported Cables

The A3100 chassis uses standard network cables with RJ-45 connectors to connect to Ethernet networks. The list below shows supported network cable types:

•CAT5

•CAT5e

•CAT6

•CAT6e

Network connections follow standard Ethernet guidelines.

2.5 Example Deployment Diagrams

Each fully-loaded chassis requires up to 30 network cables (depending on blade model and deployment type) for connections to network hubs or switches (see “Chassis Ports and

Supported Protocols” on page 16 for more information).

18 A–Series Setup and Installation Guide

Example Deployment Diagrams

2.5.1 Dedicated PCoIP Network

The picture below is a high-level diagram of a deployment where PCoIP host cards and zero clients are optimized by isolating PCoIP traffic on a dedicated PCoIP network (using physical or virtual LANs).

Figure 8. A–Series deployment optimized by isolating PCoIP traffic

ClearCube Technology, Inc. 19

Chapter 2. Site Preparation a nd Net work Planning

2.5.2 Shared Network

The picture below is a high-level diagram of a deployment where PCoIP traffic (from host cards and zero clients) and regular network traffic is on the same network.

NOTE

To optimize PCoIP traffic, ClearCube recommends using dedic at ed net wo rks (physical or virtual LANs) as shown above.

Figure 9. A–Series deployment with shared PCoIP and regular network traffic

20 A–Series Setup and Installation Guide

Chapter 3. Chassis and Blade PC

Installation

Installing ClearCube products is a series of simple tasks that you can perform in a short amount of time. The following instructions are intended for IT technicians who are familiar with computer systems and familiar with configuring hardware. This chapter discusses the following topics:

• “Tools for Installation”

• “Installing an A–Series Chassis”

• “Installing Blade PC in a Chassis”

on this page

on page 38

3.1 Tools for Installation

You can perform all installation tasks with the following tools:

• #2 Phillips screwdriver—Required.

• 1/4–inch nut driver with magnetic tip—Optional. Suggested for removing and replacing

the self-tapping sheet metal screws located on the A3100 chassis.

3.2 Installing an A–Series Chassis

Mount your A–Series chassis on a standard, 19-inch rack or cabinet to hold your A–Series blades. The following list describes the chassis components.

• Front Bezel—A removable bezel at the front of the chassis that protects blades and

provides labels for buttons and indicators.

A–Series Setup and Installation Guide 21

Chapter 3. Chassis and Blade PC Installation

• Expansion backplane—Provides signal connectors for Blade PCs.

This modular component might be shipped separately from your chassis. If the

NOTE

expansion backplane is not included in your A3100 chassis, see "Attaching and

Removing the Expansion Backplane" on page 28 for instructions about how to

insert the expansion backplane.

The following sections describe:

• The contents of your chassis shipment container. See “Chassis Container Contents”

on this

page for more information.

• How to mount a chassis. See “Mounting A–Series Chassis”

on page 23 for more

information.

The following sections assume that you already have appropriate blade racks, cabinets, or both correctly installed with adequate space for the chassis you are mounting.

3.2.1 Chassis Container Contents

The list below shows how to unpack your A–Series chassis container.

1. Open the chassis box.

2. Remove the packing material

3. Remove the chassis and set it on a flat working surface.

4. Check the chassis for any visible damage. If you find any product damage, immediately contact the shipper for an on-site inspection.

A–Series chassis are shipped with the following items:

• Chassis—AC power cords are shipped in a separate container, as described in “Chassis

AC Power Cords” on page 23.

• Quick Start Guide—Briefly describes how to install the chassis and how to install blades in the chassis.

• Chassis accessory kit—Allows universal mounting in standard, 19-inch racks or cabinets. The chassis accessory kit includes the following:

– Four rack-mount brackets – Chassis ground strap and mounting hardware – Mounting h ardware

See "Using a Chassis Rapid–Mount Kit"

22 A–Series Setup and Installation Guide

on page 25 for information about mounting a kit.

Installing an A–Series Chassis

3.2.2 Chassis AC Power Cords

Chassis AC power cords are shipped in different containers than A–Series chassis. Only use power cords included with your shipment. Chassis shipped to countries with a:

• 100–130-volt power system use power cords rated at 15 amps

• 250-volt power system use power cords rated at 10 amps

• 250-volt power system use power cords rated at 13 amps

3.2.3 Mounting A–Series Chassis

Mount your A–Series chassis to a four-post rack or cabinet using the kit you purchased. The list below shows each kit.

• Chassis accessory kit— Included with each A–Series chassis. The kit fits all standard,

four-post, 19-inch racks and includes front and back mounting brackets and all necessary hardware. See “Using a Chassis Accessory Kit” the kit.

on page 24 for instructions about using

—OR—

• Chassis rapid-mount kit—Compatible with racks and cabinets with four posts and

square mounting holes for snap-in rack nuts. Not all third-party racks are compatible with the chassis rapid–mount kit. See “Using a Chassis Rapid–Mount Kit” instructions about using the kit.

NOTE A–Series chassis do not support two-post enclosures.

Before mounting your chassis, ensure that you have the tools listed in “Tools for Installation” on page 21.

CAUTION: To avoid equipment damage and potentia l personal injury, install the chassis without blades installed.

on page 25 for

3.2.3.1 Cabinet Mounting Considerations

A–Series chassis draw cool air in through the front of the chassis and exhausts it out the back. If you mount your A–Series chassis in a cabinet-style enclosure, ensure that:

• There is at least 34 inches (86 cm) of interior depth measured from the front of the

enclosure to accommodate the cabling and air flow that exits from the rear of each chassis.

• If the cabinet enclosure front doors are not vented, add an additional 4 inches (11 cm) in

front of the chassis for proper airflow.

• The spacing between the front and back rails is no more than 30 inches (76 cm).

ClearCube Technology, Inc. 23

Chapter 3. Chassis and Blade PC Installation

3.2.3.2 Using a Chassis Accessory Kit

Using the brackets and hardware included in your kit, you can install an A–Series chassis from the front or from the rear of the rack.

To install a chassis using the chassis accessory kit, perform the following steps.

1. When installing in a cabinet enclosure, loosely attach the adjustable rear mounting brackets to the chassis with three screws on each side.

2. Position the chassis in the cabinet so that the front of the chassis lines up with the front rail and then slide the adjustable rear brackets into place. Tighten the screws that hold the rear brackets in place.

3. With the rear brackets firmly attached to the chassis, slide the chassis into the cabinet from the rear. Open the front bezel of the chassis (latch is shown in Figure 20 then attach the front brackets with three screws on each side.

NOTE You can attach front brackets from the inside or from the outside of the chassis.

on page 38) and

Figure 10. Attaching front brackets

4. Using th e hardware provided with your cabinet, attach the chassis mounting brackets to the cabinet rails.

5. As shown in Figure 11

below, attach one end of the ground strap (included with the

chassis) to the chassis and attach the other end to the rack frame with the two 10-32 screws

24 A–Series Setup and Installation Guide

Installing an A–Series Chassis

Attach End to Rack Frame

supplied in your shipment. Obtain a cage nut to attach the strap to your cage. Ensure that the rack is properly grounded.

Figure 11. Chassis ground strap attached to the Dual Input Module (located above the expansion backplane)

6. Supply power to the chassis.

a. Attach the AC power cords included with the chassis to the rear panel power

connectors on the chassis.

b. Connect the AC power cords to a surge-protected power source such as an

uninterruptible power supply (UPS) or power strip. Use the cable retention clamps (included with your chassis) to secure the power cables.

ClearCube products shipped to countries using 100-130-volt power systems

NOTE

include power cords rated at 15 amps. ClearCube products shipped to countries using 208-240-volt power systems include power cords rated at 10 amps. See

"Safety Guidelines"

on page x for more information.

Ensure that all rooms or data centers in which you install Blade PCs are clean before you begin installing blades. ClearCube recommends completing all additional chassis hardware installation and preliminary network cabling for zero clients and thin clients (if applicable) before you begin installing any Blade PCs.

3.2.3.3 Using a Chassis Rapid–Mount Kit

The chassis rapid–mount kit is compatible with most four-post racks and cabinets. To install a chassis with the chassis rapid–mount kit, perform the following steps.

1. Ensure that you:

– Install your chassis from the front of the rack or cabinet. – Begin installing chassis at the bottom of the rack or cabinet to provide support for

each chassis before it is securely mounted. This simplifies getting the chassis square and level in the rack.

2. Unscrew the thumbscrew holding each pair of chassis and rack brackets together, and then

slide the brackets apart. – The bracket co ntaining springs is the rack bracket and is installed on the rack.

– The solid bracket is the chassis bracket, and it is screwed to the chassis.

3. Remove the front rack ears that are currently on the A3100 chassis.

ClearCube Technology, Inc. 25

Chapter 3. Chassis and Blade PC Installation

Locking Latch

Main Bracket Finger Handle

Spring Slider

Flanges

Slider (Back) Rack Ears

Front Rack Ears

Slider Ears Inserted

in Rear Post

Front Ears

Inserted in Front Post

4. Mount the chassis bracket to the chassis with four flathead screws included in your kit. Repeat on the other side of the chassis.

NOTE

You can use the chassis and rack brackets on either side of your rack or cabinet; that is, the brackets are not specific to either side of your enclosure.

Figure 12. Rack bracket for chassis rapid–mount kit

5. Determine the location and holes to use to mount the rack ears on the rack bracket. A guide is provided with the chassis rapid–mount kit.

6. Insert the slider rack ears, as shown in the left portion of Figure 13

on this page, in the

back side of the rear rack post.

26 A–Series Setup and Installation Guide

7. Pull the rack bracket forward and insert the front rack ears into holes on the front side of the front post, as shown in the right-hand portion of Figure 13

Figure 13. Rack bracket attachment points

8. Push forward on the ears until the locking latch, shown in Figure 12

on this page.

on page 26, snaps and locks into place. To ensure that the bracket is level, check that you placed the front and rear ends of the bracket in corresponding holes on the front and rear post. If you need to

Installing an A–Series Chassis

reposition the brackets, remove them as described in “Removing a Rapid–Mount Kit

Bracket” on this page.

9. With the other rapid–mount kit bracket, repeat steps

4 through 6 on the opposite side of

the rack, ensuring that the bracket is in the appropriate, mirrored orientation. Ensure that the brackets are level with each other.

10. Slide the chassis and brackets onto the rack brackets from the front. Ensure the U channels on the chassis bracket engage the flanges on the rack bracket.

11. Slide the chassis all the way onto the rack brackets until flush with the front of the rack and tighten the thumb screws.

12. Attach the ground strap provided with each chassis to the chassis and to the rack, and ensure that the rack is properly grounded. Use a 10-32 screw and cage nut (not included) to attach the strap to your cage.

CAUTION: High Leakage Current. Connect chassis earth ground before supplying AC power to the chassis.

13. Supply power to the chassis (see “Chassis Power and Failover Power Feature”

on page 30

for information about the chassis failover power feature). a. Attach the AC power cords included with the chassis to the power connectors on the

chassis AC tray (see Figure 14

on page 28).

b. Connect the AC power cords to a surge-protected power source such as an

uninterruptible power supply (UPS) or power strip, and use the cable retention clamps to secure the power cables.

ClearCube products shipped to countries using 100–130-volt p ower systems include

NOTE

power cords rated at 15 amps. ClearCube products shipped to countries using 208–240-volt power systems include power cords rated at 10 amps. See "Safety

Guidelines" on page x for more information.

Ensure that all rooms or data centers in which you install Blade PCs are clean before you begin installing blades. ClearCube recommends completing all additional chassis hardware installation and preliminary network cabling for Cloud Desktops before you begin installing any Blade PCs.

3.2.3.4 Removing a Rapid–Mount Kit Bracket

To remove a rapid–mount kit bracket (shown in Figure 13 on page 26), perform the steps below.

1. Use your finger to pull the finger tab on the front of the bracket toward the rear of the bracket.

2. Slide the ears forward and remove the bracket. Repeat on the other side.

ClearCube Technology, Inc. 27

Chapter 3. Chassis and Blade PC Installation

Expansion Backplane

A3100 Chassis

AC Tray

3.2.4 Attaching and Removing the Expansion Backplane

This section describes how to attach and remove the expansion backplane from the A3100 chassis. The following figure shows the rear of an A3100 chassis with an expansion backplane attached.

Figure 14. Rear view of A3100 chassis with expansion backplane

The expansion backplane contains all signal connectors and an electronic asset tag for the A3100 chassis.

3.2.4.1 Attaching the Expansion Backplane

Perform the following steps to attach the expansion backplane to an A3100 chassis.

1. Ensure that no AC power cords are connected to the chassis. If any AC power cords are connected, remove them.

2. From the rear of the chassis, insert the hooks on each side of the expansion backplane into the slots on each side of the chassis, then gently lower the backplane until it rests on the

28 A–Series Setup and Installation Guide

Installing an A–Series Chassis

Expansion

Backplane Hooks

Chassis Slots for Hooks

chassis. The following figure shows the backplane hooks and the corresponding slots on the chassis.

Figure 15. Attaching the expansion backplane to a chassis

3. Insert the screws included in your kit into the flanges on the bottom edge of the backplane. Use

a #2 Phillips screwdriver to screw both screws into the chassis, as shown below.

Figure 16. Location of screws on the bottom edge of the expansion backplane

Connect power to the chassis, as described in “Chassis Power and Failover Power Feature” below, to complete your chassis installation.

3.2.4.2 Removing the Expansion Backplane

Perform the following steps to remove the expansion backplane from an A3100 chassis.

1. Ensure that you disconnect all AC power cords from the chassis.

2. Use a #2 Phillips screwdriver to remove both screws from the flanges on the bottom edge

of the expansion backplane. Figure 16

3. Gently lift the expansion backplane straight up to remove the hooks on each side of the

backplane from the slots on the chassis.

ClearCube Technology, Inc. 29

above shows the location of the screws.

Chapter 3. Chassis and Blade PC Installation

Power Receptacles for

Blades 6 to 10

Power Receptacles

for Blades 1 to 5

ABCD

3.2.5 Chassis Power and Failover Power Feature

As shown in the following figure, the A3100 chassis has four power receptacles: two for each half of the chassis providing power and redundant power.

Figure 17. The A3100 chassis power receptacles

To ensure the most reliable operation of the A3100 chassis, ClearCube recommends that all chassis power sources are connected to an uninterruptible power supply (UPS).

If excessive power surges or voltage spikes damage the failover power feature, the

NOTE

damage might not be externally evident. Regulating, uninterruptible power supplies can protect the A3100 from surges and spikes.

The A3100 chassis has four power receptacles:

• Receptacles A and B power blades in slots one through five (one receptacle provides redundant power when both receptacles are populated—see sections below).

• Receptacles C and D power blades in slots six through ten (one receptacle provides redundant power when both receptacles are populated—see sections below).

Dual receptacles for each half of the chassis provide failover power for each set of blades. Power indicator LEDs are below each power receptacle. LEDs are illuminated when receptacles receive power.

ClearCube recommends the following power configurations.

3.2.5.1 To Enable Chassis Failover Power Feature

Connect power to all power inputs.

• Receptacles A and C provide primary power.

• Receptacles B and D provide failover power. ClearCube recommends connecting the cords in receptacles B and D to a backup power supply, such as a different power circuit or to a UPS.

30 A–Series Setup and Installation Guide

Configuring A–Series Blade PCs before Installation

3.2.5.2 To Power Chassis without Failover Power Feature

To power a chassis using primary power only (without the failover power feature), connect power cords to receptacles B and D.

For the most reliable power configuration use the failover power feature, where

NOTE

If only one power cord is connected to an A–Series chassis, only the side of the chassis that is connected to power will supply power to blades. Only use AC power cords supplied with the chassis. See Appendix C. “Support” Support to obtain replacement power cords.

NOTE

power receptacles A and C are powered by a different power source than receptacles B and D.

on page 61 for information about contacting ClearCube

Based on the level of user activity, the maximum steady-state current draw of a single, fully-loaded chassis ranges between 7 and 12 amps at 120 VAC on each side of the chassis (that is, on each power supply). The peak initial current draw is 16 amps on each input. If you place multiple chassis on a single power circuit, ensure that the circuit can safely handle the combined currents of all the equipment on the circuit. Contact ClearCube Support for detailed power and cooling requirements tables.

CAUTION: Ensure that your power strips, power grid, and circuit breakers can safely provide the required current. Ensure that any extension cords used meet local safety regulations and fire codes. Use peak current draws when specifying uninterruptible power supply (UPS) capacity.

Contact ClearCube Support for detailed power and cooling requirements tables. See

Appendix C. “Support”

on page 61 for contact information.

3.3 Configuring A–Series Blade PCs before Installation

The sections below show how to configure A–Series Blade PCs.

3.3.1 Viewing Pre-OS Video (BIOS and Network Boot, PXE Boot)

This section describes how to view video output (such as power-on self test [POST] codes and BIOS configuration utility screens) generated before a blade or VM operating system starts.

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Chapter 3. Chassis and Blade PC Installation

3.3.1.1 Before You Begin

Be sure to have the following:

• a switch connected to a DHCP network

• a Blade PC and a standard computer power cable appropriate for your region (such as a 120 V, IEC 60320 C13 connector with NEMA 5-15 inlet)

• a ClearCube zero client compatible with the blade’s video configuration (a dual zero client for a dual host card or a quad zero client for a quad host card). The blade’s video configuration is specified on a label on the side of the blade (shown in Figure 3

• a zero client power supply

• a monitor, appropriate video cable, and power cable

• a USB keyboard and a mouse, and

• two Ethernet cables.

These instructions assume that devices are connected to an imaging network or other network with a DHCP server to provide IP addresses for the blade's PCoIP host card and for the zero client. MAC addresses are specified on labels on the side

NOTE

of the blade and on the zero client. To identify the blade host card to connect to from the zero client, you might need to consult DHCP tables. DHCP tables should show each device's MAC address and the corresponding IP address assigned to the host card and to the zero client.

on page 5).

3.3.1.2 Connecting Devices

The list below shows how to connect devices to view pre-OS video.

1. Remove the Blade PC from the chassis as described in “Removing Blade PC from a

Chassis” on page 39. Place the blade on a stable surface, such as a bench or on the top of a

desk.

2. Connect a USB keyboard to a port on the top of the blade. (Ensu re that you do not disconnect the Ethernet cable that might be visible from this opening.)

3. Connect monitors to the zero client as described below.

NOTE

4. Connect the blade and the zero client to your network:

Connect a monitor to a zero client as described below. Do not connect a monitor to a video port on the top of the blade.

32 A–Series Setup and Installation Guide

Configuring A–Series Blade PCs before Installation

a. Connect an Ethernet cable to the blade's dedicated PCoIP port (the right-most port

on the rear of the blade). Connect the other end of the cable to a switch connected to your network.

Figure 18. The dedicated PCoIP port on the rear of the blade

b. Conn ect the zero client to the same switch. c. Optionally, if you are imaging the blade, connect an Ethernet cable to the left-most

LAN port on the rear of the blade and connect the other end of the cable to the switch (see “Custom Operating System Requirements”

on page 35 for information about

system image requirements).

Figure 19. The LAN port on the rear of the blade

5. Conn ect the monitor and a mouse to the zero client.

6. Conn ect the power adapter to the zero client and then plug the cord into a power outlet. Next steps: power on blade, create a PCoIP session, and view pre-OS video.

3.3.1.3 Create Session and View Video

The steps below show how to create a PCoIP session to view pre-OS video.

1. Connect a power cable to the external power connector at the rear of the blade and then

plug the cable into a power outlet.

ClearCube Technology, Inc. 33

Chapter 3. Chassis and Blade PC Installation

2. Press the power button on the front of the blade to power it on, and then press the power button on the front of the zero client to power it on.

3. From the monitors connected to the zero client, click the Connect button. After several moments, the zero client will identify host cards to which it can connect. The zero client on-screen display (OSD) displays one or more host card IP addresses and their corresponding MAC addresses.

The video host card MAC address is shown on a label on the side of the Blade

NOTE

PC. The zero client MAC address is on a label on the rear or bottom of the zero client.

4. Select the blade's host card from the list and click OK. Result: The zero client connects to the Blade PC’s host card and displays the des kto p.

5. From the operating system, restart the Blade PC. Result: The operating system displays shutdown messages and the screen goes bl ank.

6. Watch the keyboard lights. As soon as they blink or illuminate, press the F2 key repeatedly for about 10 seconds.

Result: Pre-OS video is displayed.

7. After performing configuration steps, power off both devices. Remove the Blade PC and zero client power cables from the power outlets and then remove the cables from each device.

8. Remove peripherals from both devices.

9. Replace the blade in the chassis as shown in “Removing Blade PC from a Chassis”

page 39.

Next steps: You can now deploy your A–Series blade.

3.3.2 Operating System Images

The following sections describe how to:

• Install a customized operating system image on an A–Series Blade PC

• Prepare the default operating system image before deploying an A–Series blade

34 A–Series Setup and Installation Guide

Configuring A–Series Blade PCs before Installation

3.3.2.1 Using the Default Operating System Image

If your blades were purchased with Windows operating systems, you must complete the Windows Out of Box Experience (OOBE) on each blade. The steps below show how to connect to a blade and complete OOBE.

NOTE

1. Complete the steps shown in sections “Before You Begin”

With one exception, the steps shown below are shown in previous sections. Be sure to note the exception in the steps below.

on page 32 and in “Connecting

Devices” on page 32.

2. Begin the procedure shown in “Create Session and View Video”

reach step

4, select the blade’s host card and click OK. After a moment you are connected

on page 33. When you

to the blade, where you can view and complete OOBE.

3. Accept the operating system license and specify a name for the blade. After the operating system initial configuration is complete, the blade boots to the operating

system. You can now deploy the blade.

3.3.2.2 Custom Operating System Requirements

If you are re-imaging a ClearCube blade or are installing a custom image on a blade, note that your blades require specific firmware, motherboard chipset drivers, device drivers, and more.

ClearCube devices do not necessarily support every driver o r firmware that vendors

NOTE

provide. To ensure that your devices support drivers and firmware, only use drivers and firmware obtained from ClearCube.

The following procedure details steps and items required when creating and configuring operating systems for ClearCube blades, and it assumes you are using Windows

7 operating system. The menu options specified here might be different in other Windows operating systems.

Before you begin

Be sure to have the following:

• a switch connected to a DHCP network

• a Blade PC and standard computer power cable appropriate for your region (such as a 120 V,

IEC 60320 C13 connector with NEMA 5-15 inlet)

• a ClearCube zero client compatible with the blade’s video configuration (a dual zero client

for a dual host card or a quad zero client for a quad host card). The blade’s video configuration is specified on a label on the side of the blade (shown in Figure 3

on page 5).

• a zero client power supply

• a monitor, appropriate video cable, and power cable

ClearCube Technology, Inc. 35

Chapter 3. Chassis and Blade PC Installation

• a USB keyboard and a mouse, and

• two Ethernet cables.

NOTE

1. Ensure that yo u obtain drivers for your blade or VM from the ClearCube Support site at

http://www.clearcube.com/support/

available on the Support site.

2. Connect to the blade you are imaging as described in “Viewing Pre-OS Video (BIOS and

Network Boot, PXE Boot)” on page 31. When you reach step 4 in “Create Session and View Video” on page 33:

– follow the step as shown to view pre-boot options

. All drivers and downloads cited in this procedure are

—OR—

– if an operating system is already installed, select the blade’s host card and click OK.

3. Install a supported operating system. See Appendix A. “Specifications”

on page 55 for

supported operating systems.

4. Install the Intel chipset driver appropriate for your blade.

5. Install the Intel network adapter driver appropriate for your blade.

6. Optionally, install an appropriate RAID driver.

7. Install the BMC driver.

8. Install the video driver in your blade’s driver download. Note that driver downloads are categorized according to blade, video, and operating system configurations.

9. Optionally, install PCoIP Host Software on the blade or VM containing a host card. The version of the PCoIP Host Software must match the host card and the zero client firmware versions.

PCoIP Host Software is required when using dual-link, HD displays (2560 x

NOTE

1600) and for zero clients connecting only one monitor. See your zero client Quick Start Guide for more information.

NOTE

36 A–Series Setup and Installation Guide

Quad host cards with Tera 1 processors (models V5140, V5240, and V534x) d o not support PCoIP Host Software.

Configuring A–Series Blade PCs before Installation

10. Install drivers for any additional peripherals or hardware.

11. From a compatible zero client, connect to the blade you are imaging to install

zero-client-specific drivers. a. Install the Realtek HD Audio driver. b. Install the DB9 driver if your zero client has a DB9 port. c. Install the Common Access Card (CAC) driver if the zero client contains an internal

CAC reader.

12. Configure PCI Express

power management:

a. Click Start > Control Panel > Power Options. (If the Control Panel View by option

is set to Category, click Start > Control Panel > Hardware and Sound > Power Options).

b. Select any power plan (you must perform this procedure on all power plans) and click

Change plan settings > Change advanced power settings to display the Power Options dialog box.

c. Expand the PCI Express item. From the Link State Power Management drop-down

menu select Off. Click OK to save your changes, close the window, and return to the Edit Plan Settings window. (Note that you have saved your PCI Express settings even though Cancel is the only option available in the Edit Plan Settings window. This is normal behavior.)

Ensure that you specify this setting for all power plans.

13. From the Edit Plan Settings window, select Never in the Put the computer to sleep

drop-down box. Click Save changes. Repeat this step for all power plans.

3.3.2.3 Installing a Custom Image from an Image File Server

A–Series blades are set to boot from a network first, enabling administrators to easily configure A–Series blades using an image server before deployment.

As configured when shipped, the boot device priority (set in A–Series blade BIOS) is:

1. Network

2. Optical drives

3. Removable drives

4. Hard disk driv e where item 1 above is the highest boot priority, and item 4 above is the lowest boot priority.

NOTE

This boot device priority can change if a user loads BIOS defaults from the BIOS setup menu.

ClearCube Technology, Inc. 37

Chapter 3. Chassis and Blade PC Installation

Front bezel latch

To boot (or download a custom operating system image) from a network:

1. Ensure that blades c an access the same network that the image file server uses.

2. Perform the steps in “Viewing Pre-OS Video (BIOS and Network Boot, PXE Boot)” page 31 to connect to a blade and boot from a network.

3.4 Installing Blade PC in a Chassis

To install an A–Series Blade PC, perform the following steps.

1. Remove the front bezel on the chassis by pressing in on the latch located on the upper-right side of the chassis.

Figure 20. A3100 chassis and front bezel latch

2. Tilt the bezel tow ard yourself and lift it free from the chassis.

3. Orient each blade right-side up with the D-shaped cutout in the front panel facing up, and then slowly insert blades into the chassis by lining up the blade edges with the top and the bottom guides in the chassis.

4. Blade slots are numbered from 1 to 10, starting with the left-most slot. There will be a slight resistance to insertion when the rear connector goes into the backplane power and signal connector. When properly seated, the Blade PC is flush with the front edge of the bottom guide bracket.

5. After inserting all blades, replace the bezel.

38 A–Series Setup and Installation Guide

Removing Blade PC from a Chassis

6. Attach one or more Ethernet cables. The picture below shows details of the network

connections for one slot (or blade) on the rear of the expansion backplane.

PCoIP

• PCoIP Port — This port is dedicated to all PCoIP traffic

from the PCoIP host card in an A–Series blade.

Primary

• Pri (Primary Port) — This port is for standard network

traffic.

• Sec (Secondary Port) — This port is for standard

Secondary

See “Chassis Expansion Backplane and Cabling”

network traffic for A6106D blades. A6105D blades do not support the secondary port.

on page 16 for details about network

connections on the rear of an A3100 chassis and differences between blade models.

7. Power on the blade. On the front of the blade, press the right-most button above the power

symbol .

By default, Blade PCs are configured to power on automatica lly when inserted in

NOTE

a chassis. If the default configuration of a Blade PC BIOS is changed, you must press the power button to power it on.

8. After you have finished inserting blades, replace the front bezel.

3.5 Removing Blade PC from a Chassis

To remove a blade, perform the following steps.

CAUTION: Some surfaces on the blade may be hot, especially when the blade has been powered on. Remove and handle the blade with care.

1. Remove the chassis front bezel by pressing the latch on the right side toward the center of

the chassis (shown in Figure 20 above).

2. If the blade is powered on, power down the blade by pressing the power button (the

right-most button) on the front of the blade (Figure 2

3. Using the D-shaped handle on the front panel, pull gently on the blade until it slides out of

the chassis. Be sure to support both ends of the blade when you remove it completely from the chassis.

Never leave a Blade PC unprotected when not in use. A blade should always be in a chassis or in a storage box. Dust, dirt, and other debris can damage blades.

on page 4 for location)

ClearCube Technology, Inc. 39

Chapter 3. Chassis and Blade PC Installation

40 A–Series Setup and Installation Guide

Chapter 4. Upgrading and Maintaining

PCIe x16 Flex Cable

Hard Drive(s)

Memory (DIMM)

Host Card

Video Card (GPU)

PCIe x1 Flex Cable

(on Some Models)

Blade PCs

ClearCube’s A–Series architecture simplifies computer and component upgrades. You can easily upgrade or replace Blade PC components.

CAUTION: Some surfaces on blades can be hot, especially when the blade has been powered on. Remove and handle Blade PCs with care.

The following figures show A–Series blades and their major components (depending on configuration, components in blades can vary).

A–Series Setup and Installation Guide 41

Figure 21. Layout of A6106D

Chapter 4. Upgrading and Maintaining Blade PCs

Memory

Hard Drive

Dual Host Card

Quad Host Card

(On Some Blades)

Hard Drive Cables

Figure 22. Layout of A6105D

4.1 Use Authorized Components

Customers and qualified technicians can upgrade and replace blade components such as memory and hard drives. To ensure proper operation and to maintain your ClearCube warranty when performing upgrades, only use commodities that you obtain from ClearCube or from your Authorized ClearCube Reseller.

CAUTION: All maintenance and upgrades should be performed by a qualified computer technician. Take proper precautions to avoid electrostatic discharges by working at a grounded computer equipment repair bench. Damage caused by improper upgrade procedures will void your warranty.

4.2 Replacing Components: Permitted and Prohibited Units

ClearCube products consist of components, or units, that customers and qualified technicians can replace. The following list identifies these units.

42 A–Series Setup and Installation Guide

Memory

• Customer–Replaceable Units (CRUs)—Items that customers can replace. CRUs include

the following: – Memory – Hard drives (solid-state, hybrid, self-encrypting, and hard disk drives) – Chassis power cords – Chassis front bezels

– Host cards using PCoIP technology Components not intended for customer replacement are listed below.

• Field–Replaceable Units (FRUs)—Items that trained service providers and ClearCube

Systems Engineers (SEs) must replace on–site. FRUs include all CRUs and the following: – Chassis power input units – Blade power supplies – Blade fans – Blade motherboards Removing any of these FRUs voids your warranty. Contact ClearCube Support Engineers

for information about replacing CRUs or FRUs. See Appendix D. “Warranty” for information about your warranty.

4.3 Memory

The following sections show features of A–Series blade memory, provide guidelines about memory configuration, and explain how to install memory.

4.3.1 A6106D Memory Features

A6106D blades use the Intel DQ77MK chipset. The motherboard has four DIMM sockets and supports the following memory features.

• Two independent memory channels with interleaved mode support

on page 63

• Unbuffered, single-sided or double-sided DIMMs.

NOTE DIMMs with x16 organization are not supported.

ClearCube Technology, Inc. 43

Chapter 4. Upgrading and Maintaining Blade PCs

• 32 GB maximum total system memory (with 4 Gb memory technology).

NOTE Minimum recomme nd e d to tal sys te m me m or y: 1 GB

• Non-ECC DIMMs

• Serial Presence Detect

• DDR3 1600 MHz, DDR3 1333 MHz, and DDR3 1066 MHz SDRAM DIMMs

NOTE

DDR3 1600 MHz DIMMs are only supported by 3rd generation Intel Core processor family processors.

• XMP version 1.3 performance profile support for memory speeds of 1600 MHz or lower

4.3.2 A6105D Memory Features

A6105D blades use the Intel DQ57TM chipset. The motherboard has four DIMM sockets and supports the following memory features.

• Two independent memory channels with interleaved mode support

• Support for non-ECC, unbuffered, single-sided or double-sided DIMMs with ×8 organization

• Support for unbuffered ECC memory when used with an Intel Xeon series

• 16 GB maximum total system memory (with 2 Gb memory technology).

• Minimum total system memory: 1 GB using 1 Gb ×8 module

• Serial Presence Detect

processor 3400

• DDR3 1333 MHz and DDR3 1066 MHz SDRAM DIMMs

4.3.3 General Guidelines

• For optimum memory compatibility, use only ClearCube-supplied memory.

• Install only identical (same speed, size, and vendor) DIMM pairs for each memory channel.

44 A–Series Setup and Installation Guide

4.3.4 Population Guidelines

DIMM 3 DIMM 1

DIMM 4 DIMM 2

Channel A

Channel B

A–Series blade motherboards have four memory sockets arra nged in two channels with color-coded memory sockets, as shown in Figure 23

Figure 23. A–Series blade memory sockets and channels

For best performance when populating DIMM sockets

• always start with the blue sockets when installing two DIMMs in your blade, and

below.

Memory

• populate memory sockets in the order shown in the figure above (starting with DIMM 1).

4.3.5 Installing DIMMs

Observe anti-static procedures when you work on blades. blade, use a #2 Phillips screwdriver.

To replace or upgrade the memory on an A–Series Blade PC, perform the following steps.

1. Remove the blade from the chassis as described in “Removing Blade PC from a Chassis”

on page 39.

CAUTION: Some surfaces on the blade may be hot, especially when the blade has been powered on. Remove and handle the blade with care.

2. Place the blade on a flat surface and remove the four 6-32 screws on the top cover.

3. Slide the top cover back and remove it from the chassis.

4. Pull the tabs on the sides of the memory socket away from the DIMM socket and remove

the DIMM.

To install DIMMs in an A–Series

5. Insert the new DIMM. Gently press down on the top edge of the DIMM to seat it

completely. If the memory socket latches are not fully closed automatically, press the memory socket latches onto the sides of the DIMM.

ClearCube Technology, Inc. 45

Chapter 4. Upgrading and Maintaining Blade PCs

6. Replace the top cover panel, ensuring that the side walls of the cover are on the outside of the flanges on the base frame.

7. Replace the four 6-32 screws that retain the top cover.

8. Replace the blade in the ch assis, as described in “Installing Blade PC in a Chassis” page 38.

9. Replace the chassis front beze l.

10. Power on the blade. Press the right-most button above the power symbol on the front of the blade.

By default, Blade PCs are configured to power on automa tically when inserted in

NOTE

a chassis. If the default configuration of a Blade PC BIOS is changed, you must press the power button to power it on.

4.4 Hard Drives

When working with hard drives consider the following:

• Hard drives are sensitive to mechanical shock and are most vulnerable when handled as an unmounted unit. Handle them gently, especially when setting them down on a surface to work.

• Remove drive cables by pulling on the connector, not the cable. Pull the connector straight out, not at an angle.

• Imaged drives swapped between different blade models will not function correctly.

• Store unused drives in an anti-static bag in a climate-controlled area.

• When creating an operating system image for A–Series Blade PCs, see “Custom

Operating System Requirements” on page 35

4.4.1 A6106D

A6106D uses a carrier to mount storage drives—such as hard disk drives (HDD), solid state drives (SSD), self-encrypting drives (SED), and hybrid drives.

The A6106D blade does not support hot-swap replacement of drives. When

NOTE

configuring an A6106D blade outside of a chassis, be sure to power down the blade and remove the power cable before removing drives or servicing any components.

46 A–Series Setup and Installation Guide

Hard Drives

Finger Holes for Carrier Removal

Storage Driver Carrier

Mounting Screws

Drive 0 Drive 1

Storage drives do not require power cables or data cables when mounted in the storage drive carrier. Power and data connectors are housed inside the blade—insert and fully seat the carrier and fasten with screws.

The picture below shows the storage drive carrier.

Figure 24. Removing and attaching the storage drive carrier

Drive order: The picture below shows how drive carrier slots correspond to motherboard drive order.

Figure 25. Hard drive order in the A6106D storage drive carrier

4.4.2 A6105D

To install or replace a hard drive in an A6105D blade, use a #2 Phillips screwdriver to perform the following steps.

ClearCube Technology, Inc. 47

Chapter 4. Upgrading and Maintaining Blade PCs

1. Remove the blade from the chassis, as described in “Removing Blade PC from a Chassis” on page 39.

CAUTION: Some surfaces on the blade may be hot, especially when the blade has been powered on. Remove and handle the blade with care.

2. Remove the four 6-32 screws that retain the top cover.

3. Slide the top cover back and remove it from the chassis.

4. Disconnect the SATA and power cables from the hard drive, noting the orientation of the cables for reassembly.

5. Remove the four screws on the bottom of the blade (shown below) connecting the drive bracket to the blade frame. Be sure to support the drive(s) to prevent dropping or any mechanical shock during removal.

Figure 26. Hard drive bracket screw hole location on side of A6105D blade

6. Remove the bracket and hard drives from the blade.

7. Hard drives are connected to the bracket by two M3 screws on each side of the bracket. Remove the old hard drive (if necessary) and fasten a new hard drive to the bracket with screws so that the hard drive labels face up.

Figure 27. Install hard drives with labels facing up

48 A–Series Setup and Installation Guide

BIOS

8. Place the bracke t and ha rd drive in the blade frame and fasten with screws. Be sure to

reconnect the hard drive power and data cables in the proper orientation.

9. Replace the top cover panel, ensuring that the side walls of the cover are on the outside of

the flanges on the base frame.

10. Replace the four 6-32 screws that retain the top cover.

11. Replace the blade in the chassis, as described in “Installing Blade PC in a Chassis”

12. Replace the chassis front bezel.

13. Power on the blade. Press the right-most button above the power symbol on the front

If necessary, reinstall operating system, drivers, and application software. See “Custom

Operating System Requirements” on page 35 for information about creating custom operating

system images.

4.5 BIOS

The following sections describe

page 38.

of the blade.

By default, Blade PCs are configured to power on automatica lly when inserted in

NOTE

a chassis. If the default configuration of a Blade PC BIOS is changed, you must press the power button to power it on.

• clearing BIOS passwords

• updating blade BIOS, and

• recovering a corrupted BIOS

4.5.1 Clearing BIOS Passwords

You can use the A–Series BIOS setup menu to create supervisor and user passwords that must be entered to access various options, including accessing the BIOS setup menu. If you need to reset BIOS passwords, you must move a jumper on the motherboard’s three-pin BIOS configuration jumper block to configure mode.

The following sections assume that

NOTES

ClearCube Technology, Inc. 49

• BIOS password(s) are se t

• the motherboard is installed in the A–Series blade, and

• the configuration jumper block is set to normal mode.

Chapter 4. Upgrading and Maintaining Blade PCs

4.5.1.1 Before You Begin

• These instructions assume that SLP discovery is enabled on the zero client and the blade’s host card is enabled to accept any peer. See PC-over-IP System User's Guide for more information.

• Ensure that you can connect a zero client and the A–Series blade to a network switch with a DHCP server, and that the devices are on the same subnet.

• Find the MAC address of the blade's PCoIP host card listed on a Video Configuration label on the side of the blade. You will use this MAC address to connect to the blade from a zero client.

4.5.1.2 Required Items

• A–Series blade and blade power cable

• Monitor and monitor power cable

• USB keyboard

• PCoIP zero client compatible with the host card in the A–Series blade (use a dual zero client with a dual host card and a quad zero client with a quad host card). Additionally, both devices must use the same version firmware. (See PC-over-IP System User’s Guide and PC-over-IP Device Firmwar e Support and Compatibility Guide for information about firmware and upgrading firmware.)

•USB mouse

• Network switch connected to network with DHCP server

• Two Ethernet cables

• #2 screwdriver

• Optional: needle-nose pliers

4.5.1.3 Setting up Zero Client and Blade PC

CAUTION: Do not move jumpers when the blade is powered on. Always power off the blade and unplug the power cord from the blade before moving a jumper. Doing otherwise can damage the motherboard and cause irreparable damage.

1. Connect a monitor, a mouse, and a power cab le to the zero client.

2. Remove the blade from a chassis and place it on a stable surface, such as a desk or workbench. Do not connect power to the blade.

3. Use a #2 screwdriver to remove the blade’s cover.

50 A–Series Setup and Installation Guide

4. Move the jumper to pins 2 and 3 on the BIOS configuration jumper block.

A6106D

(DQ77MK Motherboard)

A6105D

(DQ57TM Motherboard)

1 2 3

3 2 1

BIOS

The pictures below show the jumper (Figure 28 each A–Series blade (Figure 29

). In the pictures below, host card brackets are omitted for

clarity.

Figure 28. The jumper on the BIOS configur ation block

) and the location of the jumper block on

Figure 29. BIOS jumper block location and jumper pin numbers on A6106D and on A6105D motherboards

• For A6105D blades, move the jumper to pins 2 and 3 (Figure 29) and continue to step 5.

• For A6106D blades, the jumper block is located beneath the PCoIP host card bracket. For

blades with: – Dual-monitor host cards: access the jumper through the opening in the PCoIP host

card bracket. Use needle-nose pliers to move the jumper to pins 2 and 3 (see the figure above). Continue to step 5

– Quad-monitor host cards: remove the host card and bracket to access the jumper.

a. Press the release lever on the PCIe ×16 slot to release the silver PCIe ×16 flex

cable (only release the end nearest the DIMM slots). Gently lift up the cable, being sure not to crease or bend it.

b. If the host card is a Tera 1 card (roughly 11.75 inches long with a silver heat sink

and fan), continue to step c

ClearCube Technology, Inc. 51

below. If it is a Tera 2 card (roughly 6.5 inches long

Chapter 4. Upgrading and Maintaining Blade PCs

with a black heat sink), remove the end of the silver PCIe ×1 flex cable that is connected to the host card. Remove both screws and gently remove the cable, being sure not to crease or bend it.

c. Remove Ethernet cable(s), being sure to note their arrangement for correct

reassembly. If present, remove video cables (for example, Mini DisplayPort) from the host card.

d. Remove screws from the host card and carefully remove the card from the bracket

(you can safely leave the power cable connected).

e. Move the jumper to configuration mode (pins 2 and 3). Use needle-nose pliers to

ease access. See the figure above for jumper placement.

f. Replace the host card bracket and host card, including all cables, by reversing

these steps.

5. Replace the blade cover and fasten with screws.

6. Connect a USB keyboard to a USB connector located on the top edge of the blade (you might need to move a safety cover that covers the ports). (This is referred to as a local keyboard in these instructions, as distinguished from a keyboard connected to a zero client.)

7. Use Ethernet cables to connect the zero client and the blade to a network switch. Use the blade’s dedicated PCoIP port - the right-most port on the rear of the blade (see picture below).

Figure 30. A–Series blade dedicated PCoIP port

8. Power on the zero client (do not power on the blade). Result: After several moments the zero client's On-Screen Display (OSD) is displayed.

4.5.1.4 Connecting Zero Client and Blade PC

1. Ensure that a local keyboard is connected to a USB port on the top edge of the blade.

2. Conn ect power to the rear of the A–Series blade and press the power button on the front of the blade (the right-most button) to power on the blade.

52 A–Series Setup and Installation Guide

BIOS

3. Watch the lights on the keyboard - when the lights blink or illuminate, wait for about 10

seconds. From the OSD (the monitor connected to the zero client), click Connect. Result: a progress message is displayed. After several moments the OSD displays a list of

available host cards.

4. Use the host card's MAC address to identify it in the list (you might need to scroll down

to find the host card). If you do not see the host card, power off the zero client and power it on again, then click Connect. Select the host card and click OK.

Result: the BIOS Maintenance menu is displayed.

4.5.1.5 Clearing Passwords

1. From the BIOS Maintenance menu, select Clear BIOS Passwords and press ENTER on

the local keyboard.

Result: Feedback depends on the blade model: – A6106D: A dialog box is displayed asking you to confirm clearing the password(s).

Press Y to clear the password(s).

– A6105D: The screen blinks, and no other feedback or message is displayed.

2. Verify that passwords are cle ared. Press arrow keys on the local keyboard to scroll to the

Security menu. From the top portion of the screen, ensure that all passwords display

Not Installed.

3. From the loc al keyboard, press F10 to save the BIOS changes. Select Yes (depending on

the BIOS, you might need to press ENTER to continue). Result: A message is displayed about powering off the blade and moving the jumper.

4. Power off the blade by pressing the power button on the front of the blade.

5. Remove the power cable from the rear of the blade.

6. Use a screwdriver to remove the blade cover.

7. Return the BIOS configuration jumper to pins 1 and 2 (see Figure 29

on page 51 for the

jumper location).

8. Replace the blade cover and fasten with screws. BIOS passwords are now cleared. You can now deploy the blade or create new passwords by

viewing the BIOS Security menu.

4.5.2 Updating (Flashing) BIOS

A–Series blades use a customize d BIOS. Use only ClearCube BIOS updates on A–Series blades. To download BIOS updates from the ClearCube Support site, perform the following steps.

ClearCube Technology, Inc. 53

Chapter 4. Upgrading and Maintaining Blade PCs

1. Go to ClearCube Support at www.clearcube.com/support/.

2. Select the appropriate A–Series blade in the Blade PCs drop-down list box.

3. Click the BIOS link to display a list of BIOS downloads.

4. To download a BIOS, click the appropriate link and save the file to your computer. The .ZIP file contains a readme file with instructions about how to update the BIOS.

4.5.3 Recovering BIOS

If the BIOS on your A–Series blade becomes corrupted or you need to recover your BIOS for any other reason, follow the instructions in the documentation (Desktop Boards Instructions for Recovery BIOS update) on the Intel support site (www.intel.com

Motherboard model numbers are shown in Appendix A. “Specifications”

on page 55, and are also shown on the motherboard. From the Intel Support site, search for the BIOS for your blade’s motherboard.

54 A–Series Setup and Installation Guide

Appendix A. Specifications

Table 3. A6106D Blade PC Specifications

Component Description

Depending on configuration:

• Intel Xeon Processor E3-1275 v2

Processor

Chipset Intel Q77 Express Chipset

Memory

Video

LAN Support

Intel® vPro™ Technology support

• Intel Core™ i7

• Intel Core i5

• Intel Pentium

• Dual-Channel

• DDR3 1600 and 1333 MHz

• Four DIMM sockets, unbuffered, non-ECC

• Supports up to 32 GB

Supports dual- and quad-head digital host cards with PCoIP technology

Two Gigabit (10/100/1000 Mb/s) LAN su bsy ste m s usin g Intel 82579LM and Intel 82574L Gigabit Ethernet Controllers

Provides remote management support

Processor G2120

• Windows 7

Operating System Support

A–Series Setup and Installation Guide 55

• Windows XP

•Linux

–ready

Table 3. (Continued) A6106D Blade PC Specifications

BIOS Intel BIOS (resident in SPI flash device)

• Size: 10.03 inch (H) x 29.22 inches (L) x 1.63 inches (W)

Dimensions

• Weight: 14.5 pounds

Stationary office, 0–35° C

Environment

Relative humidity (non-condensing):

• Operating: 15% - 80%

• Non-operating: 5% - 95%

Table 4. A6105D Blade PC Specifications

Component Description

• Intel Core i7

Processor

• Intel Core i5

Chipset Intel Q57 Express Chipset

• Dual-Channel

• DDR3 1333 and 1066 MHz

Memory

• Four DIMM sockets, unbuffered, non-ECC

• Supports up to 16 GB

Video

LAN Support

Supports ClearCube V5220 and V5240 dual- and quad-head digital host cards with PCoIP technology

Gigabit (10/100/1000 Mbits/sec) LAN subsystem using Intel 82578DM Gigabit Ethernet Controller

Intel® vPro™ Technology

Provides remote management support

support

• Windows XP, Server 2003, Server 2008, Windows Vista, and

Operating System Support

Windows 7

• Linux–ready

BIOS Intel BIOS (resident in SPI flash device)

56 A–Series Setup and Installation Guide

Dimensions

Table 4. (Continued) A6105D Blade PC Specifications

• Size: 10.03 inch (H) x 29.22 inches (L) x 1.63 inches (W)

• Weight: 14.5 pounds

Stationary office, 0–35° C

Environment

Relative humidity (non-condensing):

• Operating: 15% - 80%

• Non-operating: 5% - 95%

Table 5. A3100 Chassis Specifications

Feature Description

• 6U form factor, 10-slot chassis

Connections

• Fit 7 chassis (70 Blade PCs) in a single 42U rack or cabinet

• Four AC power connectors: one main and one redundant A/C line connections for every 5 slots

• 6U (10.5 inches high, standard 19-inch rack width)

Dimensions

• 17.0-inch (w) x 10.5-inch (h) x 29.75-inch (d)

• 100–240 VAC, 50/60 Hz

Power Input

• Power supplied to each individual blade slot

• 12 Amps current required per power input (at 100 VAC) (maximum)

AC Input Fuse T15A, 250V (5x20 mm slow-acting 15 amp fuse)

Weight

40 pounds empty, 192.5 pounds with 10 blades and expansion backplane

Environmental Rack mounted, 0–35º Celsius (C)

ClearCube Technology, Inc. 57

58 A–Series Setup and Installation Guide

Appendix B. Regulatory Compliance

The products described in this document meet the following:

• Electromagnetic Compatibility (EMC)

• Various safety compliance standards

• CE compliance

• Various environmental standards, including RoHS and REACH See http://www.clearcube.com/support/

ClearCube Technology, Inc. products.

for regulatory and environmental certifications for

A–Series Setup and Installation Guide 59

60 A–Series Setup and Installation Guide

Appendix C. Support

C.1 Contact Information

If any problems arise with your ClearCube hardware or software, check the support Web site for any relevant technical bulletins and updates for your product(s) before calling your authorized reseller or ClearCube Support. If your system is serviced by a local ClearCube service partner (such as an authorized reseller), see the contact information provided by the service partner or see the ClearCube Web site for partner contact information. Use any of the methods shown below to contact ClearCube Support.

support@clearcube.com

clearcube.com/support/ ClearCube Support Web site

www.

www.clearcube.com/support/

+1-866-652-3400 ClearCube Support from outside US +1-512-652-3400 ClearCube Support in the US

ClearCube Support email address

Service request and RMA form

C.2 Return Merchandise Authorization (RMA)

ClearCube’s policy for products under warranty is to ship replacement parts to the customer within 24-48 hours after the replacement has been approved by the ClearCube Support.

If you are instructed to return any hardware, you must obtain a Return Merchandise Authorization (RMA) number from ClearCube and clearly mark the RMA number on the outside of all shipments to ensure proper and prompt handling. Do not return any equipment without the appropriate ClearCube packaging materials. If you no longer have ClearCube shipping containers, contact Support for replacements.

A–Series Setup and Installation Guide 61

If an issue arises that requires a warranty replacement part:

• Call Support (+1-512-652-3400 or +1-866-652-3400)

• e-mail s

• use the RMA form on the Support Web site (www.clearcube.com/support/ product issue.

Provide the following information for all product RMAs:

• Name and address

• Product serial number(s)

• Product configuration information

• A brief description of the issue.

Once submitted, Support opens a ticket and provides a case number to the customer. Support then gathers information about the issue and performs troubleshooting processes to determine if a replacement part is required.

If the product is covered under warranty, Support ships a replacement to the customer.

If the product is not under warranty, Support advises the cu sto mer abou t replacement options, or provides information about the manufacturer’s warranty for non-ClearCube-branded products.

upport@clearcube.com, or

) to report the

Customers who choose to purchase replacement products should contact their Account Executive to confirm and coordinate the replacement purchase.

C.3 Power Cord Replacement

ClearCube A–Series equipment is designed with a three-conductor IEC 60320 appliance inlet that—with the proper power cord—connects a building’s external protective earthing conductor to all accessible metal parts of the enclosure. To minimize shock hazard, make sure your electrical power outlet has an appropriate earth safety ground that is connected each time you power on equipment.

Only use the AC power cords packaged and supplied with your product or power cords and adapters obtained from ClearCube. See “Contact Information” about contacting ClearCube Support for replacement power cords and adapters.

on page 61 for information

62 A–Series Setup and Installation Guide

Appendix D. Warranty

The ClearCube warranty is available on the Support site:

http://www.clearcube.com/support/

From the Support site, click the ClearCube Warranty Ove rv iew link to view the ClearCube warranty.

See “Contact Information” Support.

on page 61 for information about how to contact ClearCube

A–Series Setup and Installation Guide 63

64 A–Series Setup and Installation Guide

Index

NOTE

Italic numbers refer to figures, diagrams, and illustrations.

Symbols

Numerics

6105. see A6105D

6106. see A6106D

A3100 chassis 8, 9, 16–20

A-B (power receptacles) 30 brackets 24–27 cabling 16 C-D (power receptacles) 30 chassis accessory kit 22, 23 chassis rapid-mount kit 23 container contents 22 cooling and airflow 14–15 definition 1 description 7 expansion backplane installation 28–29 ground strap kit 22, 24, 25 inspecting shipment 11 installation of 21–31 installing Blade PC in 38 PCoIP port 16, 17 power 9, 15

A-B (power receptacles) 30 AC tray 30

C-D (power receptacles) 30 power cords 22, 23 primary port 16, 17 secondary port 16, 17 specifications 57 storage of 12 unpacking 11–12, 22 UPS and PDU 30 weight 14, 57

A6105D

see also Blade PC BIOS jumper component and feature overview 6 component layout 42 hard drive bracket operating system, supported 56 specifications 6, 56

A6106D

see also Blade PC BIOS jumper component and feature overview 5 component layout 41 operating system, supported specifications 5, 55 storage drive carrier 4, 47

AC tray, A3100 chassis 9

A-B power receptacle 9 C-D power receptacle 9

allocation of devices. see Sentral AMBnnnnn (serial number) architecture 2

example deployments

of A-Series devices 1 auto power-on, Blade PC 39 AVCnnnnn (serial number) 5

backplane. see expansion backplane BIOS

jumper

modify, flash, and recover 49–54

viewing 31–34 Blade PC 3

ClearCube A–Series Setup And Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

How to Use This Guide

FCC Warning

California Proposition 65 Statement

WEEE Information

Medical and Clinical Use of ClearCube Products

Symbols

Safety Guidelines

1.1.1 Blade PC Overview, Identification Labels, and Serial Number

1.1.1.1 Blade PC Components

1.1.1.2 Blade PC Identification Labels

1.1.1.3 Blade PC Serial Number

1.1.2 A6106D Blade PC

1.1.3 A6105D Blade PC

1.3 Cloud Desktops: Zero Clients and Thin Clients

1.4 Monitor Support and Requirements

2.1 About Your Shipment

2.1.1 Inspecting Your Shipment and Devices

2.1.2 Unpacking Your Shipment

2.2 Rack and Cabinet Requirements

2.2.1 Space and Floor Support

2.2.2 Cooling and Airflow

2.3 Chassis and Blade Power Requirements

2.3.1 Power Input Considerations

2.3.2 Power Circuit Considerations

2.4 Chassis Expansion Backplane and Cabling

2.4.1 Chassis Ports and Supported Protocols

2.4.2 Ethernet Cable Requirements

2.4.3 Supported Cables

2.5 Example Deployment Diagrams

2.5.1 Dedicated PCoIP Network

2.5.2 Shared Network

3.1 Tools for Installation

3.2.1 Chassis Container Contents

3.2.2 Chassis AC Power Cords

3.2.3.1 Cabinet Mounting Considerations

3.2.3.2 Using a Chassis Accessory Kit

3.2.4 Attaching and Removing the Expansion Backplane

3.2.4.1 Attaching the Expansion Backplane

3.2.4.2 Removing the Expansion Backplane

3.2.5 Chassis Power and Failover Power Feature

3.2.5.1 To Enable Chassis Failover Power Feature

3.2.5.2 To Power Chassis without Failover Power Feature

3.3.1 Viewing Pre-OS Video (BIOS and Network Boot, PXE Boot)

3.3.1.1 Before You Begin

3.3.1.2 Connecting Devices

3.3.1.3 Create Session and View Video

3.3.2 Operating System Images

3.3.2.1 Using the Default Operating System Image

3.3.2.2 Custom Operating System Requirements

3.3.2.3 Installing a Custom Image from an Image File Server

3.4 Installing Blade PC in a Chassis

3.5 Removing Blade PC from a Chassis

4.1 Use Authorized Components

4.2 Replacing Components: Permitted and Prohibited Units

4.3 Memory

4.3.1 A6106D Memory Features

4.3.2 A6105D Memory Features

4.3.3 General Guidelines

4.3.4 Population Guidelines

4.3.5 Installing DIMMs

4.4 Hard Drives

4.4.1 A6106D

4.4.2 A6105D

4.5 BIOS

4.5.1 Clearing BIOS Passwords

4.5.1.1 Before You Begin

4.5.1.2 Required Items

4.5.1.3 Setting up Zero Client and Blade PC

4.5.1.4 Connecting Zero Client and Blade PC

4.5.1.5 Clearing Passwords

4.5.2 Updating (Flashing) BIOS

4.5.3 Recovering BIOS

Appendix A. Specifications

Appendix B. Regulatory Compliance

Appendix C. Support

C.1 Contact Information