HM Electronics, Inc.
The software described in this document is f urnished under a license agreement and may be used
only in accordance with the terms of the agreement.
The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation/reverse e ngineering. No part of this document may be reproduced in
any form by any means without prior written authorizat ion of Clear-Com, an HME Company.
Clear-Com Offices are located in California, USA; Cambridge, UK; Montreal , Canada; and Beijing,
China. Specific addresses and contact informati on can be found on Clear-Com’s corporate website:
www.clearcom.com
Clear-Com Contacts
Americas and Asia-Pacific Headquarters
California, United States
Tel: +1.510.337.6600
Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: +44 1223 815000
Email:
7. Do not block any ventilation openings. Install in acc ordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades and a third grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug does not fit int o your outl et, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit f rom the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or s ol d
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of tim e.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparat us
has been damaged in any way, such as power-cord supply or pl ug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain
or moisture, does not operate normally, or has been dropped.
15. Warning: To reduce the risk of fire or electric shock, do not expose this product to rain or
moisture.
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V-Series Panels User Guide
Safety symbols
Familiarize yourself with the safety symbols in Figure 1: Safety symbols. These symbols are
displayed on the apparatus and warn you of the potential danger of electric shock if the system is
used improperly. They also refer you to important operating and maintenance instructions in the
product user manual.
Figure 1: Safety symbols
Mains power cord
V-Series panels are powered by an external powe r s upply. The cord to connect the external power
supply to the mains supply must conform to t he following:
•The mains power cord shall have an IEC C13 connectorat one end and a mains power plug
at the other end.
•An IEC C13plug has three pins, the centre pin carrying the earth / ground. The other two
pins carry neutral and live circuits.
•The conductors of the mains cords shall have adequate cross-sectional area for rated current
consumption of the equipment.
•The mains plug that con nects to the mains supply mustbe approved for use i n the country
where the equipment is to be used.
•The mains power cord mu st be an IEC mains power cord complying with standard
IEC60320; IEC320/C13.
• Mains power cords use d i n the U.S. must also comply with standard UL817.
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V-Series Panels User Guide
Format
Product number
Description
19” rack mount 1RU 12 lever key panel.
V24LD
19” rack mount 2RU 24 lever key panel with dial pad.
Desktop 12 lever key panel.
19” rack mount 1RU 12 lever key expansion panel.
V12PD
V24PD
V12PDD
V12RDX4
V12RDX5
19” rack mount 2RU 24 rotary control panel with dial pad
(XLR4).
19” rack mount 2RU 24 rotary control panel with dial pad
(XLR5).
2 Introduction
This guide describes how to install, use and maintain V-Series™ user panel s from Clear-Com®
V-Series user panels are fully compatible with bot h the Eclipse and Eclipse HX digital matrix
systems, and are available in 12-key and 24-key pushbutton, rotary and lever key format s.
The panels incorporate a wide range of advanced features to enhance usability and audio
performance, including:
• Advanced Digital Si gnal Processing.
• 10-character displays.
• Listen Again memory.
• Clear-Com IP technology.
2.1 V-Series Panels covered by this guide
The V-Series family of panels comprises:
Lever Key V12LD
V12LDD
V12LDE
Pushbutton
19” rack mount 1RU 12 pushbutton panel.
19” rack mount 2RU 24 pushbutton panel with dial pad.
Desktop 12 pushbutton panel.
V12PDE
Rotary
19” rack mount 1RU 12 pushbutton expansion panel.
19” rack mount 1RU 12 rotary control panel (XLR4).
19” rack mount 1RU 12 rotary control panel (XLR5).
V24RDX4
V24RDX5
V12RDDX4
V12RDDX45
V12RDEY
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V-Series Panels User Guide
Desktop 12 rotary control panel (XLR4).
Desktop 12 rotary control panel (XLR5).
19” rack mount 1RU 12 rotary control extension panel.
Table 1: V-Series Panels covered by this guide
2.2 Further information
V-Series documentation is available from your pro duct CD-ROM. For more information about the VSeries family of panels, see:
For more information about the Eclipse and Eclipse HX digital matrix systems, referenced by this
guide, see:
http://www.clearcom.com/product/digital-matrix
For sales information, see your Clear-Com sale s r epresentative. For contact information and legal
disclaimers, see Page 2 of this guide.
.
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V-Series Panels User Guide
Panel
Expansion panel support
V12LD
V24LD
V12PD
V24PD
V12RD
V24RD
V12LDD
V12PDD
V12RDD
3 Overview
This chapter provides an overview of the V-Series family of panel s, including:
• Headset connector and expansion panel options.
• Front panel lights an d controls.
• Key display and fonts.
Tip: For a brief description of all the V-Series panel s covered by this guide, including product
numbers, see
3.1 Headset connector options
The following headset connector options (one connector only) are available to V-Series panels:
Table 1: V-Series Panels covered by this guide.
• XLR-4M locking headset c onnection.
• XLR-5F headset connection.
• XLR-7M headset connecti on.
3.2 Expansion panel options
Up to eight V12LDE expansion panels in a daisy chain .
Up to eight V12PDE expansion panels in a daisy chain.
Up to eight V12RDE expansion panels in a daisy chain.
Do not support expansion panels.
Note:
Expansion panel types (lever key, pushbutton or rotary control) may not be mixed in a daisy chain of
such panels and must be connected to a main panel of the sam e t ype.
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V-Series Panels User Guide
Table 2: Expansion panel options
3.3 Front panel lights and controls
3.3.1 V12LD
3.3.2 V12PD
Figure 2: V12LD front panel lights and controls
Figure 3: V12PD front panel lights and controls
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V-Series Panels User Guide
3.3.3 V12RD
3.3.4 V24LD
Figure 4: V12RD front panel lights and controls
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V-Series Panels User Guide
Figure 5: V24LD front panel lights and controls
3.3.5 V24PD
3.3.6 V24RD
Figure 6: V24PD front panel lights and controls
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V-Series Panels User Guide
Figure 7: V24RD front panel lights and controls
3.3.7 V12LDE
3.3.8 V12PDE
3.3.9 V12RDE
Figure 8: V12LDE front panel lights and controls
Figure 9: V12PDE front panel lights and controls
17
Figure 10: V12RDE front panel lights and controls
V-Series Panels User Guide
3.3.10 V12LDD
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V-Series Panels User Guide
Figure 11: V12LDD front panel lights and controls
3.3.11 V12PDD
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V-Series Panels User Guide
Figure 12: V12PDD front panel lights and controls
3.3.12 V12RDD
Figure 13: V12RDD front panel lights and controls
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V-Series Panels User Guide
3.4 Key display window
The key display window is located next to the selection pushbutton, lever key or rotary
control.
You can access assigned labels either by pushing the selection control (pushbutton and
rotary panels) or toggling (lever key panels). Each key display window can be assigned as
many as nine labels, one each from the main page and the eight shift pages. A label may
either:
• Represent a talk or listen path to a panel, interface card or module, fixed group,
or partyline.
• Activate a programmable control function.
The key display window can display up to ten Latin or Katakana characters, or five Kanji
characters, together with status indicators for the key. These status indicators are:
• Currently selected page.
• Latched talk indicator.
• Latched listen indicator.
• Panel monitoring indicator.
• Microphone indicator.
• Incoming VOX indicator.
• Antenna active indicator.
• Destination type indicator (for example, a partyline, IFB, or Fixed Group).
• Remote panel connection.
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V-Series Panels User Guide
Feature
Description / comments
Label Field
10 character field for the key label.
Latch Indicator
Indicates the talk/listen status of the key.
Audio Level
A bar graph indicating the audio level set on that route.
Key Type
Indicates the type of route or action the panel key is
Key Status
Displays an icon indicating the status of this key
(see Figure 15: Key Status icons).
3.4.1 Navigating the key display window
Figure 14: Navigating the key display window
A down arrow indicates that the key is a latched talk key, an
up arrow indicates a latched listen key. Both arrows together
indicate a latched talk and listen key.
If no arrows are displayed the key is not latched.
connected to:
• PL = Party Line
• IFB = Interruptible Foldback
• FG = Fixed Group (includes stacked keys)
Table 3: Navigating the key display window
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V-Series Panels User Guide
Figure 15: Key Status icons
3.4.2 Key display window controls
Figure 16: Lever key display window controls
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V-Series Panels User Guide
Figure 17: Pushbutton key display window controls
Figure 18: Rotary key display window controls
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V-Series Panels User Guide
Feature
Description / comments
Label Field
10 character field for the Reply / caller label.
Latch Indicator
Indicates the latch status of the key.
Shift Page
The number of the current shift page. Only the current
Key Type
Indicates the type of route or action the Reply key is
Panel Monitoring
Displays an ear icon if the panel is being monitored.
3.4.3 Navigating the Reply key display window
Figure 19: Navigating the Reply key display window
As the Reply key is non-latching these indicators are not
displayed.
page number is displayed, with the digit in the position shown
in the illustration.
connected to.
When replying to an incoming call from a partyline, Fixed
Group or IFB the caller port is displayed rather than the
partyline, Fixed Group or IFB. The reply key only connects to
the caller.
Table 4: Navigating the Reply key display window
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V-Series Panels User Guide
The backslash is a Yen character. This is a size-maximized font (no
The V-Series panel display will support ten characters.
This is a normal, relatively-sized font. Covers Unicode 1024 to 1279
The V-Series panel display will support ten characters.
This covers the codepoint range 12352 to 12447 (decimal), 0x3040
The V-Series panel display will support five characters, as this is a
Displays 17,000 out of the 21,000 characters. This covers the
The V-Series panel display will support five characters.
The codepoint range is 65376 to 65440 (decimal), 0xFF60 to 0xFFA0
The V-Series panel display will support ten characters.
The character range supported on the VSeries panel is the Basic
Arabic character set 0x0600 to 0x06FF.
3.5 Supported fonts in V-Series panels
Font Description / comments
Basic Latin
Cyrillic
Hiragana
Full-width
Katakana
Kanji
descenders, lower-case characters are not relative in size to uppercase characters). This covers Unicode 32 to 127 (decimal), 0x20 to
0x7F (hex).
(decimal), 0x400 to 0x4FF (hex) with some missing characters.
to 0x309F (hex).
The V-Series panel display will support five characters.
normal width font.
This covers the codepoint range 12448 to 12543 (decimal), 0x30A0 to
0x30FF (hex) with some missing characters.
codepoint range 19968 to 40895 (decimal), 0x4E00 to 0x9FBF (hex).
Hangul
Half-width
Katakana
Arabic
The range is 44032 to 55215 (decimal), 0xAC00 to 0xD7AF (hex).
The V-Series panel display will support five characters.
(hex).
Table 5: Supported fonts
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V-Series Panels User Guide
4 Using the Front Panel Controls
This chapter describes the functionality of t he V-Series front panel controls in detail, including the
small functional differences between
panels.
Tip: For a brief description of all the V-Series panel s covered by this guide, including product
numbers, see
Table 1: V-Series Panels covered by this guide.
4.1 Mic On
The Mic On/Off button turns the currently selected microphone (gooseneck microphone or
headset microphone) on or off.
When the microphone is, on the red LED will come on to indicate that the microphone is
active. If a panel key is used to establish a talk connection the panel microphone is
automatically enabled and the indicator light is lit.
When the connection is terminated the microphone is automatically disabled.
lever key panels, pushbutton panels and rotary control
4.2 Shift Page
By momentarily pressing and releasing the Shift Page button, you can toggle between the
main page and the currently selected shift page.
When you press and hold the Shift Page button for more than 500ms, the panel is placed in
Shift Page mode. The Shift Page menu is shown on the display and the red indicator LED
is lit.
The software now supports named shift pages. This allows the user to give any shift page a
1 - 10 character name to better identify the use of the page. See EHX user guide for
information on the naming of shift pages.
4.3 Headset Select
The Headset Select button enables you to select the panel headset for audio output.
When you have selected a headset, the red LED indicator is lit. The panel microphone is
deselected, if active.
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V-Series Panels User Guide
4.4 Menu
V-Series panel functions are configured in Menu mode. You enter Menu mode by pressing
and releasing the Menu button.
When the panel enters Menu mode, the display windows are cleared of labels and the panel
menus are displayed. The blue menu LED is lit.
To exit an active menu, press the Menu button again.
Note:
Access to some panel menus can be disabled in ECS (Eclipse Configuration Software) /
EHX (Eclipse HX configuration software) through Advanced Settings > Menu Options in
Cards and Ports. A PIN code (set in the configuration software) must be entered to disable
access to these menus. When the PIN code is entered on the panel, access is granted. For
more information, see your ECS / EHX documentation.
4.5 LS Main levels (volume) control
The main levels (volume) control comprises a rotary encoder with push-switch action and
a tri-color loudspeaker volume indicator LED.
The LED volume indications are:
• Red - high volume.
• Amber - intermediate volume.
• Green - low volume.
Turn the volume control clockwise to increase the loudspeaker volume and anticlockwise to
decrease loudspeaker volume.
The loudspeaker cut indicator LED is lit red when the loudspeaker output is muted. Press
the volume control to toggle the loudspeaker cut.
4.6 Auxiliary levels (volume) control
The auxiliary panel levels (volume) control comprises a rotary encoder with push-switch
action and a tri-color loudspeaker volume indicator LED. The LED volume indications are:
• Red - high volume.
• Amber - intermediate volume.
• Green - low volume.
The auxiliary levels (volume) control sets the volume on the optional external loudspeaker
that you can connect to the auxiliary audio port on the rear of the panel. Turn the volume
control clockwise to increase the loudspeaker volume and anticlockwise to decrease
loudspeaker volume.
Press and release the auxiliary volume control to play back messages stored on the
Listen Again system (see next section).
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V-Series Panels User Guide
4.7 Listen Again
Note:
The Listen Again feature is configured in ECS / EHX. For more information, see your ECS /
EHX documentation.
Pressing the auxiliary volume control switch momentarily activates the
Listen Again feature. The last stored audio will be replayed (this feature
is configured in ECS / EHX).
Repeatedly pressing the auxiliary volume control will step back through the stored
messages.
4.8 Up / Down buttons on lever key and pushbutton panels
There is a pair of buttons to adjust the volume level on the connection beneath each key
display window on lever key and pushbutton panels (see
window controls
and Figure 17: Pushbutton key display window controls).
Use the left (Down) button to reduce the volume and the right (Up) button to increase the
volume.
You can also use the volume buttons to release a telephone line, in the same way as the
TEL RELEASE function in the diagnostic menu.
To release the telephone line, press both of the Up and Down buttons together.
The label display changes to TEL RELEAS, and the telephone is put back on the hook. All
latched keys on the local system are unlatched, killing all routes to the telephone. After
approximately 5 seconds, the display starts displaying the configured label again.
If the panel does not have Remote Line Release configured, then the call signal is sent to
the label instead.
Note:
The volume buttons are also used to adjust some settings that are accessed through the
panel menu, such as Sidetone Gain.
Figure 16: Lever key display
4.9 Alternative text key
Within the EHX software, you can define alternate text for display on a panel. You can then assign an
Alt Text key on the panel
When selected it will turn red, and inverse video and i f al t ernat e t ext is available for that label the
panel will show this.
Alias, VSM and PM text labels will override whichever state the panel is in.
One possible use of alternate text is to set up a dual language configuration on the panel, for example
to allow panels to display Arabic by default in a parti cular Middle Eastern broadcast installation.
English speakers could then select the Alt Text key on a panel to see the English equivalents to the
Arabic labels.
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V-Series Panels User Guide
Another use could be that both the role name and user name could be configured for each panel or
beltpack port. This would allow panel users to see either the name or the role depending on the Alt
Text mode selected.
You can enter alternate text on all the entity screens. The column with the text can be shown or
hidden from EHX using the button in the Port List opt i ons.
4.10 Rotary control on rotary panels
The rotary control located next to the key window display on rotary panels is used to adjust
the volume on the connection. Turn the rotary control clockwise to increase the volume and
anticlockwise to decrease the volume.
Holding the talk key and turning the rotary adjusts the IFB send level.
You can also use the rotary control to release a telephone line, in the same way as the TEL
RELEASE function in the diagnostic menu.
To release the telephone line, press and hold the rotary control.
The label display changes to TEL RELEAS, and the telephone is put back on the hook. All
latched keys on the local system are unlatched, killing all routes to the telephone. After
approximately 5 seconds, the display starts displaying the configured label again.
If the panel does not have Remote Line Release configured, then the call signal is sent to
the label instead.
Note:
The rotary control is also used to adjust some settings that are accessed through the panel
menu, such as Sidetone Gain, and scrolling through lists.
30
V-Series Panels User Guide
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