Citroën C Zero 2017 Owner's Manual

C-

Handbook

ZERO

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This handbook describes all of the equipment available in the whole range.

Your vehicle will be fitted with some of the equipment described in this document, depending on its trim level,

version and the specification for the country in which it

is sold.

The descriptions and illustrations are given without any obligation. Automobiles CITROËN reserves the right to modify the technical specifications, equipment and accessories without having to update this edition of the handbook.

This document is an integral part of your vehicle. It

should be passed on to the new user in the event of sale

or transfer.

Key

safety warning

additional information

contributes to the protection of the

environment

CITROËN has a presence on every continent,

a complete product range, bringing together technology and a permanent spirit of innovation, for a modern and creative approach to mobility. We thank you and congratulate you on your choice.

At the wheel of your new vehicle, getting to know each system, each control, each setting, makes your trips, your journeys more comfortable and more enjoyable.

Happy motoring!

Overview

Eco-driving

Instruments

Instrument panel 10 Indicator and warning lamps 11 Main battery state of charge indicator 19 Energy consumption / generation indicator 20

Distance recorder 21 Trip distance recorder 21

Lighting dimmer 22

Service indicator 22

Range indicator 24

Access

Remote control key 25

Doors 28

Boot 29

Electric windows 30

Charging aps 31

Ease of use and comfort

Front seats 32

Rear seats 34

Mirrors 36

Interior ttings 38 Ventilation 41 Heating 43 Air conditioning 43 Front demist - defrost 46 Rear screen demist - defrost 46 Remote control 47

Lighting and visibility

Lighting controls 53 Automatic illumination of headlamps 55 Headlamp adjustment 56 Wiper control 56 Courtesy lamp 57

Safety

General safety recommendations 58 Hazard warning lamps 59 Automatic operation of brake lamps 59 Horn 59

Pedestrian horn 60

Emergency or assistance 61 Braking assistance systems 63 Trajectory control systems 65 Engine brake reduction indicator lamp 66 Seat belts 67 Airbags 70 Child seats 74 Deactivating the passenger front airbag 77

ISOFIX 83

Child lock 86

Contents

Driving

Driving recommendations 87 Starting - stopping the vehicle 88 Parking brake 89 Drive selector 90 Under-ination detection 92

Practical information

Charging the main battery 97

Bonnet 106

Front compartment 107 Rear compartment 108 Checking levels 109 Checking components 111 Changing a wiper blade 112 Precautions for washing 112

In the event of a breakdown

12 V battery 113

Temporary puncture repair kit 117

Spare wheel 121

Snow chains 125 Changing a bulb 126 Changing a fuse 134 Towing the vehicle 139

Technical data

Motor and main battery 140 Weights 141 Dimensions 142 Identication markings 143

Audio and telematics

Audio system / Bluetooth 145 KENWOOD - KDC-X7000DAB 163

Alphabetical index

Overview

Exterior

Remote control key 25-27

- unfolding / folding the key

- unlocking / locking the vehicle

- anti-theft protection

Starting - Stopping the vehicle 88

Changing bulbs 131-133

- rear lamps

brake lamp

- 3

- number plate lamps

- foglamp

Wipers 56-57 Changing a wiper blade 112

Boot 29

- opening / closing

ABS, EBFD, EBA, ASR, ESP 63-65 Tyre pressures 143 Under-inflation detection 92-95 Changing a wheel 121-124 Snow chains 125

Remote control 47-52

Door mirrors 36

Lighting 53-55 Headlamp height adjustment 56 Changing bulbs 126-131

- front lamps

- foglamps

- daytime running lamps

- direction indicator repeaters

Tow ing 139

Doors 28

- opening / closing

Electric windows 30

Charging flaps 31 Charging the main

battery 97-105

- normal

- fast

Interior

Interior fittings 38- 40 Deactivating the passenger's

front airbag 71

.Overview

Seat belts 67-69

Rear seats 34-35 Temporary puncture

repair kit 117-120

Front compartment 107

Mats 39 Airbags 70-73

Front seats 32-34

Rear compartment 108

Child seats 74-82 ISOFIX mountings 83 ISOFIX child seats 84-85 Child lock 86

Overview

Instruments and controls

Dashboard fuses 134-136

Electric windows 30

Opening the charging flaps 31

USB Player 40

Rear view mirror 37

Audio system 145-162

Ventilation 41-42 Heating 43-45 Air conditioning 43-45 Front demist / defrost 46 Rear screen demist / defrost 46

Opening the bonnet 106

12 V accessory socket 39

Drive selector 90-91

Parking brake 89

Instruments and controls (continued)

Instrument panels 10 Warning lamps 11-18 Indicators 19-24

- main battery state of charge

indicator

- energy consumption / generation indicator

- speedometer

- total distance recorder

- trip distance recorder

- lighting dimmer

- service indicator

- range indicator

Lighting control 53-55 Direction indicators 55 Automatic operation

of brake lamps 59

.Overview

Wiper control 56-57

Hazard warning lamps 59

Emergency or assistance

call 61-62

Door mirrors 36

Headlamp height adjustment 56

Pedestrian horn 60

Ignition switch, starting / stopping

the vehicle 88

Horn 59

Overview

Technical data - Maintenance

Front compartment 107 Checking levels 109-110

- 12 V battery electrolyte

- brake fluid

- heating system fluid

- screenwash fluid

Checking components 111

Changing front bulbs 126-131

12 V battery 113-116

Front compartment

fuses 13 4, 137-138

Opening the bonnet 106 Electric motor 140

Rear compartment 108 Checking the coolant

level 110

Weights 141

Dimensions 142 Identification markings 143

For more economical driving, and increased range

Practical advice for everyday use to optimise the range of your vehicle by conserving battery power.

.Eco-driving

Adopt a smooth driving style

The electrical consumption of your vehicle depends greatly on your journey, your driving style and your speed. In all cases, adopt a smooth driving style.

Stay in the "Eco" zone indicated in the energy consumption / generation meter: depress the accelerator pedal progressively, without sudden movement, and if the conditions permit, drive at steady and moderate speed.

Recover energy

Anticipating the driving conditions allows you to recover energy and increase the range of your vehicle.

Use the "Charge" zone of the energy consumption / generation meter whenever possible: anticipate the traffic slowing down and if the conditions permit, use deceleration rather than the brakes.

Control the use of your electrical equipment

The heating and air conditioning systems operate on energy from the main battery. Excessive use of these systems greatly reduces the range of your vehicle. Remember to switch them off once the desired level of comfort is reached and check their settings every time you set off. Control also the use of demisting / defrosting and the heated seat.

Limit the causes of excess consumption

As with any vehicle, limit the loads carried

in the vehicle and reduce wind resistance

(windows open above 30 mph (50 km/h), roof bars, roof box, etc.).

Observe the recommendations on maintenance

Check the tyre pressures regularly and follow the schedule for routine servicing recommended by CITROËN.

Instruments

Instrument panel

Panel bringing together the various gauges and indicators for the operation of the vehicle.

Gauges and indicators

1. State of charge indicator for the main

battery.

Drive selector position indicator.

2. Energy consumption / generation

indicator.

3. Speedometer. Temporary engine brake reduction

indicator.

4. Screen.

5. Screen control button.

Display the various functions in turn. Reset the function selected (trip recorder

or service indicator).

Adjust the level of the lighting dimmer.

Screen

A. Total distance recorder. B. Trip distance recorder (Trip A or B). C. Instrument panel lighting dimmer. D. Distance remaining to the next service. E. Time remaining to the next service. F. Under-inflation detection. G. Remaining range.

Instruments

Indicator and warning lamps

Visual indicators informing the driver that a system is in operation, is deactivated or has a fault.

When the ignition is switched on

Certain warning lamps come on for a few seconds when the vehicle's ignition is switched on. These same warning lamps go off after a few seconds. If you notice one of these warning lamps remaining on, refer to the information on the warning lamp in question.

Associated warnings

The illumination of certain warning lamps may be accompanied by an audible signal. The warning lamps may come on continuously (fixed) or flash.

Certain warning lamps may come on in one of two modes. Only by relating the type of lighting to the operating status

of the vehicle can it be ascertained

whether the situation is normal or whether a fault has occurred.

Instruments

Operation indicator lamps

If one of the following indicator lamps comes on in the instrument panel, this confirms that the corresponding system has come into operation.

Warning / indicator lamp State Cause Action / Observations

Left-hand direction indicator

Right-hand direction indicator

Hazard warning lamps

Sidelamps and/ or dipped beam headlamps

Main beam headlamps

Front foglamps On fixed. The front foglamps are switched on. Turn the ring on the stalk rearwards twice to switch off

Rear foglamp On fixed. The rear foglamp is switched on. Turn the ring on the stalk rearwards to switch off the

Flashing with audible signal.

On fixed. The sidelamps and/or dipped beam

On fixed. The lighting stalk is pulled towards

The lighting stalk is pushed down.

The lighting stalk is pushed up.

The hazard warning lamps switch,

located on the dashboard, has been

operated.

headlamps are on.

you.

The left-hand and right-hand direction indicators and their associated indicator lamps flash simultaneously.

Pull the stalk to return to dipped beam headlamps.

the front foglamps.

rear foglamp.

Instruments

Warning / indicator lamp State Cause Action / Observations

Ready

(ready to move off)

Parking brake On fixed. The parking brake is applied or not

Main battery charge (normal or fast)

On fixed, accompanied by an audible signal when it comes on.

On fixed. The main battery is on charge. On completion of the charge, the lamp goes off.

Flashing. The charging cable is connected to

The vehicle is ready to move off and you can press the accelerator.

properly released.

the vehicle but the main battery is not yet charging.

The illumination period corresponds to the powering-up of the vehicle.

Release the parking brake to switch off the warning lamp, keeping your foot on the brake pedal. Observe the safety recommendations. For more information on the Parking brake, refer to the corresponding section.

Check the connection of the charging cable.

Instruments

Deactivation indicator lamps

If one of the following indicator lamps comes on, this confirms that the corresponding system has been switched off intentionally. This may be accompanied by an audible signal.

Warning / indicator lamp State Cause Action / Observations

Passenger's airbag system

ESP/ASR On fixed. The ESP/ASR off switch, located at

On fixed, on the centre console.

The control switch, located in the

glove box, is set to the OFF position. The passenger's front airbag is deactivated.

the bottom of the dashboard (driver's side) is activated. The ESP/ASR is deactivated. ESP: electronic stability programme. ASR: anti-slip regulation.

Set the control switch to the ON position to activate

the passenger's front airbag. In this case, do not fit a child seat in the rear-facing position. Remember to check the state of the control switch before starting your vehicle.

Press the button to activate the ESP/ASR. The ESP/ASR system is automatically activated on starting the vehicle.

Instruments

Warning lamps

When the engine is running or the vehicle is being driven, illumination of one of the following warning lamps indicates a fault which requires action on the part of the driver. Any fault resulting in the illumination of a warning lamp must be investigated further. If you encounter any problems, do not hesitate to contact a CITROËN dealer or a qualified workshop.

Warning / indicator lamp State Cause Action / Observations

Braking On fixed. The braking system fluid level has

+ On fixed, associated

Anti-lock Braking System (ABS)

with the ABS warning lamp.

On fixed. The anti-lock braking system has a

dropped significantly.

Braking assistance system fault.

The electronic brake force distribution (EBFD) system has a fault.

fault.

You must stop as soon as it is safe to do so. Top up with brake fluid listed by CITROËN. If the problem persists, have the system checked by a CITROËN dealer or qualified workshop.

You must stop as soon as it is safe to do so. Have it checked by a CITROËN dealer or a qualified workshop.

The vehicle retains conventional braking.

Drive carefully at reduced speed and contact a

CITROËN dealer or a qualified workshop without delay.

Instruments

Warning / indicator lamp State Cause Action / Observations

Electronic stability programme and anti-slip regulation (ESP/ ASR)

Electric power steering

12 V battery charge

Door(s) open On fixed,

Flashing. Activation of the ESP/ASR systems. The systems optimise traction and improve the

On fixed. Fault in the ESP/ASR systems. Have it checked by a CITROËN dealer or a qualified

On fixed. The electric power steering has a

fault.

On fixed. The 12 V battery charging circuit has

a fault (dirty or loose terminals, slack, transformer fault, etc.).

A door or the boot is still open. Close the door or boot. accompanied by an audible signal.

directional stability of the vehicle. Adapt your driving and moderate your speed.

workshop.

Drive carefully at reduced speed. Have it checked by a CITROËN dealer or a qualified workshop.

The warning lamp should go off when the motor is started. If it does not go off, contact a CITROËN dealer or qualified workshop.

Instruments

Warning / indicator lamp State Cause Action / Observations

Under-inflation On fixed. The tyre pressure for one or more

Flashing then fixed. The system has a fault and/or one

Front seat belt not fastened / unfastened

Right-hand rear seat belt unfastened

Left-hand rear seat belt unfastened

On fixed, then flashing, accompanied by an audible signal.

On fixed. The right-hand rear passenger has

On fixed. The left-hand rear passenger has

wheels is too low.

or more wheels does not have a detected sensor.

The driver and/or the front passenger

has not fastened or has unfastened

their seat belt.

unfastened their seat belt.

Check the tyre pressures as soon as possible. This check should preferably be done with the tyres cold. You must reinitialise the system after every adjustment of one or more tyre pressures and after replacing one or more wheels. For more information on the Under-inflation detection, refer to the corresponding section.

The tyre pressures are no longer monitored. Have the system checked by a CITROËN dealer or a qualified workshop.

Pull the strap, then insert the tongue in the buckle.

Pull the strap then insert the tongue in the buckle.

Instruments

Warning / indicator lamp State Cause Action / Observations

Airbags On temporarily. When you switch on the ignition, this

On fixed. Fault with one of the airbag or seat

Protection system for the main battery

Self-diagnosis system of the main electrical circuit

Reduction of the engine brake

On fixed. The state of charge of the main

On fixed. Fault in the main electrical circuit. You must stop as soon as it is safe to do so.

Flashing. The main battery is fully charged, the

warning lamp comes on for a few

seconds, then goes off.

belt pretensioner systems.

battery is too low or the temperature

of the main battery is too low...

engine brake is reduced temporarily.

If it does not go off, contact a CITROËN dealer or a qualified workshop.

Have it checked by a CITROËN dealer or a qualified workshop.

The power from the motor is limited. Charge the main battery as soon as possible. If the warning lamp does not go off, contact a CITROËN dealer or qualified workshop.

Have it checked by a CITROËN dealer or a qualified workshop.

Anticipate your braking as much as possible: use the brake pedal to slow down or stop the vehicle.

Instruments

Main battery state of charge indicator

Display

The state of charge of the main battery is displayed continuously in the instrument panel.

Low energy alerts

Four successive alerts indicate that the energy available in the main battery is dropping to a low level:

- 2 bars of the state of charge gauge in the instrument panel, on and flashing: starting to use the reserve.

- The last bar in the state of charge gauge flashing.

- The last bar disappears: display of the range disappears; the heating and air conditioning are switched off.

- Display of this warning lamp in the instrument panel: progressive

reduction in the power available

from the motor.

Instruments

Energy consumption / generation indicator

A system that informs the driver of the level of energy consumption or generation of the main battery.

"Neutral" position "Charge" zone

On switching on the ignition, your vehicle neither consumes nor generates energy in its electric traction system: the needle is in the "neutral" position (provided that the heating and air conditioning are off).

Energy consumption

The needle moves to the right in proportion to the energy consumption by the vehicle.

"E c o" z one

The needle is in this zone when the vehicle is

used so as to moderate electric consumption and optimise its range.

The needle moves to the left in proportion to the level of charge sent to the main battery, during periods of deceleration and braking.

In cold weather, the capacity for

regeneration via braking is reduced.

Instruments

Instrument panel screen

When the ignition switch is in the "ON" position, press button A repeatedly to display the following information in turn.

Distance recorder

System for measuring the total distance travelled by the vehicle during its life. Press button A. The total distance appears in the screen.

Trip distance recorder (Trip A or B)

Each of these trip recorders indicates the

distance travelled since the last reset.

Press button A to display the desired trip.

Reset to zero

With the ignition on and either trip A or B displayed, press the button for more than 2 seconds.

Instruments

Lighting dimmer

System for manual adjustment of the brightness of the instruments and controls in relation to the exterior brightness. With the lighting on or off, press button A to select the function, then hold down to change the intensity of the lighting of the instruments and controls in "day" or "night" mode. The intensity of the lighting increases each time button A is pressed. When the lighting reaches the maximum setting, press again to change to the minimum setting. When the lighting reaches the required intensity, release button A. The setting is saved when you release button A and retained when the ignition switch is turned to OFF.

Service indicator

System which informs the driver when the next service is due in accordance with the manufacturer's servicing schedule. The point at which the next service is due is calculated from the last service indicator zero reset.

This point can be indicated in one of two ways:

- the miles (km) remaining,

- the time remaining to the next service.

When the ignition is switched on, press

button A several times in succession until the service indicator is displayed in the desired

units.

Operation

1. The screen indicates that 620 miles

(1000 km) or 1 month remain before the next service.

2. The screen indicates that the date for the

service has been exceeded.

Every time the ignition is switched on,

the service spanner is displayed for a

few seconds to remind you that a service should be carried out as soon as possible.

3. Once the service has been carried out, the

distance or the number of months to the next service is displayed again.

Resetting the service indicator to zero

Instruments

After each service, the service indicator should be rest to zero. The procedures is as follows: F Switch off the ignition (switch in the LOCK

or ACC position).

F Press the reset button A several times in

succession until the service indicator is

displayed.

F Press and hold the reset button for a few

seconds until the spanner flashes.

F Press the reset button while the spanner is

flashing to change the display from "---" to "CLEAR".

The distance (or time) remaining before the

next service is due is displayed.

The display of "---", indicating that the service date has arrived, comes on automatically after a certain time and distance travelled. The screen then indicates the time remaining before the next service is due.

Instruments

Under-inflation detect ion

You have to reinitialise the under-inflation

detection system after adjusting one or more tyre pressures or after changing one or more wheels. Carry out the following procedure to do this.

F Press button A to select the system. F Press and hold button A for at least

3 seconds.

There is an audible signal and the underinflation warning lamp flashes slowly until the initialisation is complete.

Selecting the set of wheels and

tyres tted

If you have previous registered a second set

of wheels and tyres with sensor, you have to

select the corresponding set in the instrument panel screen after fitting them. Carry out the following procedure to do this.

F Press button A to select the system. F Press and hold button A for more than

10 seconds, to change from set of tyres

and wheels 1 to set 2 or the other way

round.

Range indicator

This function gives an estimate of the number of miles (km) that your vehicle can still cover, based on the recent conditions of use (driving style, use of heating, air conditioning...).

When the remaining range falls to a

low level, "- - -" is displayed in the

instrument panel.

Access

Remote control key

System used for centralised locking or unlocking of the vehicle using the door lock barrel or from a distance. It is also used to start the vehicle, as well as providing protection against theft.

Unfolding / Folding the key

F Press button A to unfold or fold the key.

Unlocking the vehicle

Unlocking using the remote control

F Press the open padlock to unlock

the vehicle.

Unlocking is confirmed by the interior lighting which comes on for approximately 15 seconds and the direction indicators which flash twice. Depending on version, the door mirrors unfold at the same time.

Unlocking using the key

F Turn the key to the right in the driver's

door lock to unlock the vehicle.

Locking is confirmed by the interior lighting which comes on for about 15 seconds and the direction indicators which flash twice. On the other hand, the door mirrors do not unfold.

The passenger's door lock barrel does not lock or unlock the other doors and/ or the boot.

Locking the vehicle

Normal locking using the remote control

F Press the closed padlock to lock

the vehicle.

Locking is confirmed by the direction indicators which come on once. Depending on version, the door mirrors fold at the same time.

Normal locking using the key

F Turn the key to the left in the driver's door

lock to lock the vehicle.

Locking is confirmed by the direction indicators, which flash once. On the other hand, the door mirrors do not fold.

The vehicle will lock itself again automatically after thirty seconds unless a door or the boot is opened.

This function avoids inadvertent

unlocking.

Access

Anti-thef t p rotection

Electronic immobiliser

The key contains an electronic chip which has a special code. When the ignition is switched on, this code must be recognised to permit starting. This electronic immobiliser locks the control system a few moments after the ignition is switched off and prevents starting by anyone who does not have the key. In the event of a malfunction and if your vehicle

does not start, contact a CITROËN dealer as

soon as possible.

Remote control problem

In the event of a remote control malfunction, you can neither unlock nor lock your vehicle. F First of all, use the key in the driver's door

lock to unlock or lock your vehicle.

F Then, contact a CITROËN dealer to check

the operation of the remote control and replace the battery if necessary.

Lost keys

Visit a CITROËN dealer with the vehicle's V5 registration document and your personal identification documents. The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a replacement key.

Remote control

The high frequency remote control is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without you being aware of it. Do not repeatedly press the buttons of your remote control out of range and out of sight of your vehicle. You run the risk of stopping it from working. The remote control does not operate when the key is in the ignition, even when the ignition is switched off.

Locking the vehicle

Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency. As a safety precaution (with children on board), remove the key from the ignition when you leave the vehicle, even for a short time.

Anti-thef t p rotection

Do not make any modifications to the electronic immobiliser system; this could cause malfunctions.

Access

When purchasing a second-hand vehicle

Have the key codes memorised by a CITROËN dealer, to ensure that the keys in your possession are the only ones which can start the vehicle.

Access

Doors

Opening

Locking/ unlocking from the insid e

From outside

F After unlocking the vehicle using the

remote control or the key, pull the door handle.

From inside

F Pull the front or rear door control to open

the door.

If the doors are locked:

- opening the driver's door unlocks the other

doors,

- the front passenger or rear doors must then be unlocked manually using the front locking control before they can be opened.

Closing

If a door or the boot is not closed

correctly, this warning lamp comes on in the instrument panel until the door in question or the boot is closed.

F Press the button on the driver's door

towards the front to lock and towards the rear to unlock the vehicle completely.

The buttons on the front and rear

passenger doors only lock / unlock the door in question.

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