Cisco WIP310 User Manual

USER GUIDE

Wireless-G IP Phone

Model: WIP310

Table of Contents

Introduction 1

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Online Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Copyright and Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Getting to Know Your WIP310 3

Phone and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Phone Keys and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Handset Navigation Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Phone Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Phone LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Phone Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Display Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Wireless-G IP Phone

Chapter 2: Installing the WIP310 8

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Powering On the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Powering O the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Choosing the Wireless IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Registering Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Chapter 3: Using Your WIP310 14

Making External Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Receiving Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Placing a Call on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the Speaker Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Muting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Adjusting the Call Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Creating Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Viewing Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Viewing the Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Setting Do Not Disturb on Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Conguring Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Blocking Anonymous Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Blocking Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Setting Up Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Using Speed Dials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Using Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Locking Your Phone Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Muting the Phone Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

i

Changing the Backlight Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Changing the Phone’s Name (Station Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Viewing the Display Name or Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Using Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Using Web Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Table of Contents

Chapter 4: Advanced Functions 24

Enabling the Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Using the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Using Star Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Upgrading Your Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Performing a Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Restarting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Chapter 5: Cisco SPA9000 Voice System Features 27

Picking Up a Call at a Specic Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Picking Up a Call at an Extension in a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Retrieving Parked Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Using Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Using the Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Enabling the Cisco SPA9000 Key System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Appendix A: Troubleshooting 29

Appendix B: Specications 30

Appendix C: Warranty Information 32

(to be updated). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Appendix D: Regulatory Information 34

FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Safety Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Industry Canada Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Avis d’Industrie Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Wireless Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Avis de non-responsabilité concernant les appareils sans l . . . . . . . . . . . . . . . . . .35

Declaration of Conformity with Regard to EU Directive 1999/5/EC (R&TTE Directive) . .36

Wireless Equipment (Wireless-N/G/A/B Products) . . . . . . . . . . . . . . . . . . . . . . . . .37

CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

National Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Product Usage Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Technical Documents on www.linksys.com/international . . . . . . . . . . . . . . . . . . . .38

User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste

Wireless-G IP Phone

ii

Electric and Electronic Equipment (WEEE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Table of Contents

Appendix E: Software License Agreement 43

Software in Linksys Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Wireless-G IP Phone

iii

Introduction

Introduction

Welcome

Thank you for choosing the Cisco WIP310 Wireless-G IP
Phone. The phone allows you to make inexpensive, yet
high-quality, Voice over IP (VoIP) telephone calls using
your Internet connection. The phone supports traditional
features, such as redialing, speed dialing, call forwarding,
contacts list, call history, and speaker phone. The WIP310
Wireless-G IP Phone also supports advanced call features,
such as 3-way call conferencing, call transferring, web
services (Local Search, Stock, and Weather), and more.

NOTE: Some advanced call features require

Internet Telephone Service Provider (ITSP)
integration and support. For information on
these features, check with your ITSP. For more
information about your Internet phone service,
please refer to the materials provided by your
ITSP.

Use the instructions in this User Guide to help you connect
to your wireless network and configure your WIP310
Wireless-G IP Phone so that you can start making calls
right away!

Cisco Small Business Pro IP Phone Family

The Cisco WIP310 IP phone is part of the Cisco suite of
products for small-to-medium businesses and individuals.
This suite of products provides low-cost Internet telephony
solutions, including an IP PBX (SPA9000) to provide
business-class phone services, a line of wired IP phones,
and the WIP310 wireless IP phone.

The WIP310 wireless IP phone is compatible with the Cisco
SPA9000 Voice System to provide wireless IP phone service
in a home office or small office environment. It can serve
also as a standalone wireless Internet phone in a home
environment where a wireless G network is available. For
travel, the Cisco WIP310 provides phone service wherever
wireless networks are available.

1

About This Guide

Icon Descriptions

While reading through the User Guide you may encounter
various icons designed to call attention to a specific item.
Below is a description of these icons:

NOTE: This check mark indicates that there is

a note of interest and is something that you
should pay special attention to while using the
product.

WARNING: This exclamation point indicates

that there is a caution or warning and it is
something that could damage your property
or product.

WEB: This globe icon indicates a noteworthy

website address or e-mail address.

Online Resources

Most web browsers allow you to enter the web address
without adding the http:// in front of the address. This
User Guide will refer to websites without including http://
in front of the address. Some older web browsers may
require you to add it.

Resource Website

Cisco www.cisco.com
Linksys www.linksys.com
Linksys International www.linksys.com/international

Glossary www.linksys.com/glossary

Network Security www.linksys.com/security

1 Wireless networks requiring you to enter authentication
(such as a user name and password) are not compatible with the
WIP 310.

Wireless-G IP Phone

1

Copyright and Trademarks

CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco
StadiumVision, Cisco TelePresence, the Cisco logo, DCE,
and Welcome to the Human Network are trademarks;
Changing the Way We Work, Live, Play, and Learn and
Cisco Store are service marks; and Access Registrar,
Aironet, AsyncOS, Bringing the Meeting To You, Catalyst,
CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco,
the Cisco Certified Internetwork Expert logo, Cisco IOS,
Cisco Press, Cisco Systems, Cisco Systems Capital, the
Cisco Systems logo, Cisco Unity, Collaboration Without
Limitation, EtherFast, EtherSwitch, Event Center, Fast Step,
Follow Me Browsing, FormShare, GigaDrive, HomeLink,
Internet Quotient, IOS, iPhone, iQ Expertise, the iQ logo,
iQ Net Readiness Scorecard, iQuick Study, IronPort,
the IronPort logo, LightStream, Linksys, MediaTone,
MeetingPlace, MeetingPlace Chime Sound, MGX,
Networkers, Networking Academy, Network Registrar,
PCNow, PIX, PowerPanels, ProConnect, ScriptShare,
SenderBase, SMARTnet, Spectrum Expert, StackWise, The
Fastest Way to Increase Your Internet Quotient, TransPath,
WebEx, and the WebEx logo are registered trademarks of
Cisco Systems, Inc. and/or its affiliates in the United States
and certain other countries.

Introduction

All other trademarks mentioned in this document or
Website are the property of their respective owners. The
use of the word partner does not imply a partnership
relationship between Cisco and any other company.
(0807R)

Wireless-G IP Phone

2

Chapter 1

Getting to Know Your WIP310

Chapter 1:
Getting to Know Your
WIP310

Phone and Charger

Phone in charger

Your Cisco WIP310 Wireless-G IP Phone set consists of a
handset, charger, USB cable, and power supply.

To charge the phone:

Place the phone in the charging cradle.1.
Connect one end of the power supply to the phone 2.

charger.
Connect the other end of the power supply to an 3.

electrical outlet.

See Charging the Battery on page 8.

You can also connect one end the included USB cable to
the USB port on the bottom of the phone and the other
end to your PC to charge the phone.

Talk time for the phone is approximately three (3) hours
and standby time is approximately 40 hours.

NOTE: Talk and standby time can vary widely

depending on your phone settings and wireless
environment. Cisco recommends that you keep
the phone in the charger when it is not in use.

Phone Keys and Buttons

Left soft key

Call button

Power/End Call Button

The button with the red phone symbol is the Power/End
Call button. To power on the phone, press and hold this

button until the screen is lit. To power off the phone, press
and hold this button until the screen becomes dark.

You also press this button to end a call or to return to the
phone Home screen at any time.

Call Button

The button with the green phone symbol is the Call
button and is used to place and answer calls.

Soft Keys

The silver soft keys are located under the display screen.
The function of these keys depends on the phone screen
or menu you are currently viewing. For example, in the
Home screen, press the left soft key for Options, and
press the right soft key for Contacts.

Right soft key

Power/End Call
button

Handset Navigation Pad

NOTE: The battery must charge for at least 8

hours prior to the phone’s initial use. Do not
power on the phone until it has charged for at
least 8 hours.

Wireless-G IP Phone

Select Button and Arrow Keys

USB port on phone

To navigate through the phone menus, use the Navigation
Pad. The Select button is the silver button in the middle of
the navigation pad.

The arrow keys are used to move up, down, left and right
through the phone menus.

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Chapter 1

Getting to Know Your WIP310

Keypad

The keypad is used for dialing numbers and entering
letters and symbols.

Keypad

Entering Text

When entering characters, press the Back soft key to
delete one character at a time.

Press a key multiple times to view the characters associated
with that key. Available characters are shown below:

Key Character Set

1 1 / : \ , ! ; $ ^ |

2 abc2ABC
3 def3DEF
4 ghi4GHI
5 jkl5JKL
6 mno6MNO
7 pqrs7PQRS
8 tuv8TUV
9 wxyz9WXYZ
0 Space 0 ~ ? > ‘ < “
* . @ * & % [ ] _
#/P # + - = ( ) { }

To exit to a previous menu without saving information:

Press the 1. Back key multiple times until you reach the
beginning of the text field. The Cancel soft key then
appears.

Press 2. Cancel to exit.

Press the Power/End Call button to return to the Home
screen at any time.

Phone Hardware Features

Your phone includes a speaker phone and a headset port.

Speaker Phone

Speaker phone

The speaker is located on the back of the phone. To use the
speaker phone, while on a call, press the Speaker On/Off
button located on the left side of the phone. The speaker
symbol appears on the phone display when the speaker
phone is in use.

Headset

Headset Jack

To use a headset with your phone, connect a supported
headset to the 2.5 mm headset jack on the right side of
the phone.

Phone LED

Your phone has an LED in the upper left corner that
displays colors to indicate the phone status. The table
below shows the colors and their meanings:

Color and State Definition

Off The phone is off and is not charging.

Solid red The phone is off and is charging.
Solid green The phone is off and is fully charged.
Orange blinking The phone is on and cannot register

to the ITSP, or the phone has low
power.

Green blinking The phone is on, is connected to the

wireless network and the ITSP, and is
in ready to use.

Red blinking The phone is on and there is an

unread text message or voice mail
message.

Wireless-G IP Phone

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Chapter 1

Getting to Know Your WIP310

Phone Display Screen

Your phone features a full-color high-resolution display
screen that provides the phone status, time and date, and
other information as described below.

Home Screen

Home screen

You can return to the Home screen at any time by pressing
the Power/End Call button. The Home screen displays the
following information:

Date and Time • —For information on changing the

date and time, see Setting the Date and Time on page

20.

Icon Description

Indicates the battery status. Flashing bars
indicate the battery is charging. The battery is
fully charged when four bars are shown.

Indicates the wireless signal status. Solid bars
indicate the wireless signal strength. Full signal
strength is available when four bars are shown.

Indicates that the phone is searching for the
wireless network.

Indicates that there are new missed calls.

Indicates that there is voice mail.

Indicates that there are new message(s)
waiting.

Indicates that the speaker phone is in use.

Station Name • —The name of your phone appears in

the upper right corner. This name may be automatically
assigned. To change the station name, see Changing

the Phone’s Name (Station Name) on page 21.

Options • —Press the Options soft key to access phone

options.

Settings • —In the Home screen, press the Select button
under the Settings icon to access many phone

options, such as wireless setup, call preferences, speed
dials, and call forwarding.

Contacts • —Press the Contacts soft key to access your

contacts address book. See Using Contacts on page

21.

Display Screen Icons

The display screen also contains icons that indicate phone
functions and status. The most common icons are shown
in the following table.

Indicates that the handset or headset is in use.

Indicates that the phone ringer is off.

Appears when you are accessing the phone
volume control.

Identifies the Settings menu or button. In
the Home screen, press the Select button to
access the settings menu.

Displays phone information. Press the Select
button for more information on the menu
item.

Enables Do Not Disturb. Press the Select
button to enable or disable Do Not Disturb..

Indicates that the phone is locked.

Wireless-G IP Phone

Indicates that you have an incoming call.

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Chapter 1

Getting to Know Your WIP310

Icon Description

Indicates that dialing is in progress.

Indicates that a call is progressing.

Indicates that a call is in progress between two
WIP310 phones.

Indicates that a call is active.

Indicates that a call is on hold.

Indicates that a call has ended because
the other party hung up, the number was
incorrect, or the call timed out.

Indicates that you have picked up a call from
another extension.

Display Messages

Your phone displays status messages on the screen to
indicate phone actions and results. Some of the common
display messages are:

Acquiring Network—The phone is attempting to connect
to a wireless network.

Trying to Register—The phone is connected to the
wireless network and is attempting to connect to your
Internet Telephony Service Provider (ITSP) to register your
phone.

Registration Failed—The phone is connected to the
wireless network, but cannot register with your ITSP. The
phone must be registered with your ITSP before use.
Registration can fail if:

Your Internet service is not available to complete the •
registration.

Your ITSP’s systems are not responding to the •
registration request.

Your registration information is incorrect. •
Contact your ITSP for troubleshooting information.

Indicates that you have picked up a call from
an extension in a group of phones.

Indicates that the call is shared between two
extensions.

Indicates a conference call. In the Options
menu, press Select to create a conference call.

Indicates that an incoming call is rejected.

When this icon appears, press Select to edit
the current entry.

When this icon appears, press Select to
confirm the current choice.

When this icon appears, press Select to view
more details about the current highlighted
item.

When this icon appears, press the Select
button to view or edit the selected menu item.

Wireless-G IP Phone

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Chapter 1

Getting to Know Your WIP310

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRE­CAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF
FIRE, ELECTRIC SHOCK AND INJURY, INCLUDING THE FOLLOWING.

This device for indoor use only! •

Read and follow all warnings and instructions marked •
on the product.

Do not use this product near water, laundry tub, in a •
wet basement, or near a swimming pool.

Do not place this product on an unstable table. The •
product may fall and be damaged.

This product should never be placed near or over a •
radiator or heat register.

This product should be operated only from the type of •
power source indicated on the label.

Do not allow anything to rest on the power cord. Do •
not locate this product where the cord will be abused
by persons walking on it.

Avoid using a telephone during an electrical storm. •
There may be a remote risk of electric shock from
lightning.

Properly dispose of any “dead” batteries because they •
are likely to leak into the product.

Do not store this product or the battery in a high •
temperature area. If you store a battery in a freezer
or refrigerator, protect it from condensation during
storage and defrosting. Stabilize the battery at room
temperature before using.

Your battery is rechargeable and can be recycled when •
it outlives its usefulness. Depending upon your local
and state law, it might be illegal to dispose of this
battery into a municipal waste system. Check with
your local solid waste company for more information
on your recycling options for the battery cells.

SAVE THESE INSTRUCTIONS

Do not use this product to report a gas leak in the •
vicinity of the leak.

Do not use this product near intensive care medical •
equipment or by persons with pacemakers.

BATTERIES

Use only the battery type listed in the instruction •
manual. Do not use lithium batteries or non­rechargeable batteries that may damage the Phone
and charger.

Do not dispose of the battery in a fire, because batteries •
can explode.

Do not open or mutilate the battery. Released •
electrolyte is corrosive and can cause damage to the
eyes or skin. It can be toxic if swallowed.

Avoid contact with metal objects when handling the •
battery. These objects could short out the batteries or
cause the conductor to overheat, resulting in burns.

Do not attempt to recharge the battery cell by heating •
it. Sudden release of battery electrolyte can cause
burns or irritation to the eyes or skin.

Observe the proper polarity, or direction, of any •
battery. Reverse insertion of the battery cell can result
in leakage or explosion.

Remove the battery if you do not plan to use the •
product for several months at a time.

•

Wireless-G IP Phone

7

Chapter 2

Installing the WIP310

Chapter 2:
Installing the WIP310

Installing the Battery

Open the phone’s back battery cover. Place the battery
so that the metal contacts on the battery touch the metal
contacts in the battery compartment. The battery fits only
one way. Do not force. Replace the cover after the battery
is installed.

The phone briefly displays a charging icon and the LED is
solid red. When the LED is solid green, the phone is fully
charged.

NOTE: The battery needs to charge for

at least 8 hours prior to the phone’s initial
use. Do not power on the phone until it has
charged for at least 8 hours.

Powering On the Phone

Power on the phone by pressing and holding the Power/
End Call button for approximately five seconds until the

screen is lit. The phone is ready to use when the Home
screen appears (in approximately 30 seconds).

Battery Installed

Charging the Battery

Inserting the Power Adapter

Insert the power adapter into the charger and then insert
the adapter into a wall outlet. Charge the phone by placing
the phone into the charger.

NOTE: You can also charge the phone using the

USB cable. Connect one end to your phone and
the other end to a USB port on your personal
computer.

Home Screen

Powering Off the Phone

Power off the phone by pressing and holding the Power/
End Call button until the screen becomes dark.

Installing the Phone

To use your Wireless-G IP Phone, you need the following:

Access to a Wireless-B or Wireless-G network with •
Internet access

An account with an Internet Telephony Service •
Provider (ITSP)

To use your phone, you need to complete the following
tasks:

Connect to a wireless network.1.
Register your phone with your ITSP. If you received 2.

your phone directly from your ITSP, it should be pre­configured and should perform this step automatically
after you power on the phone.

Wireless-G IP Phone

8

Chapter 2

Accessing the Wireless Network

The first time you power on the phone, the phone is not
configured to connect to a network. To connect your
phone to your wireless network, you need to set up a
Wireless Profile. There are two ways to configure the Wi­Fi Profile: Automatically via Wi-Fi Protected Setup® and
Manually.

NOTE: When configuring the phone’s

wireless network, you should be as close as
possible to the wireless router. For normal

use, the phone should be within 300 feet
(90 m) of the wireless network to connect.

Using Wi-Fi Protected Setup

If your wireless router supports Wi-Fi Protected Setup, you
can use this option to automatically connect the phone to
your wireless network.

Installing the WIP310

Settings Menu

Press the 3. Select button to view your options.
To automatically configure your profile, navigate to4.

Use Wi-Fi Protected Setup and press the Select button.

NOTE: Look for the Wi-Fi Protected Setup

button on your router. If you are not sure that
your router supports this feature, consult
your router User Guide.

Wi-Fi Protected Setup button

The Wi-Fi Protected Setup Mark is a mark of the Wi-Fi Alliance. †

Using the Push Button Method

The easiest way to connect your phone to the wireless
network is the push button method.

Press the 1. Power/End Call button to power on the
phone.

Power/End Call button

When the Home screen appears, press the 2. Select
button to display the Settings menu. Press the Select
Button again and navigate to the Wireless Setup
menu.

Wi-Fi Protected Setup

Navigate to 5. Connect easily by pushing a button.

Connect Screen

Press the 6. Select button.
Follow the phone’s on-screen instructions to connect 7.

your phone to your network using Wi-Fi Protected
Setup:

Wireless-G IP Phone

9

Chapter 2

Installing the WIP310

Setup Instructions

Press the Wi-Fi Protected Setup button on your
router.

Wi-Fi Protected Setup button

Within two minutes, press the Select button (green
check mark icon) on your phone.

The phone displays a message if the connection is
successful.

NOTE: If the connection is successful, the

phone creates a Wi-Fi Profile automatically. To
view, edit, or manage your Wi-Fi Profiles, see

Manually Configuring Your Wireless Connection.

Using the PIN Connect Method

You can also connect your phone to the wireless network
by entering the phone’s PIN on your wireless router.

Settings Menu

Press the 3. Select button to view your options.
Navigate to 4. Connect by using PIN.

Connect Screen

Press the 5. Select button. Your phone’s PIN is displayed.

Press the 1. Power/End Call button to power on the
phone.

Power/End Call button

When the Home screen appears, press the 2. Select
button to display the Settings menu. Press the Select
Button again and navigate to the Wireless Setup
menu.

Wireless-G IP Phone

WPS PIN

Connect to your router’s web interface using a web 6.
browser. Your computer must be connected to your
wireless network. Enter the IP address of the wireless
router in the browser toolbar.

If required, enter the user name and password. (By 7.
default, Linksys routers typically use “admin” for the
user name and “admin” for the password.)

10

Chapter 2

Installing the WIP310

View the Wireless tab or screen. Locate the Wireless 8.
Protected Setup configuration menu.

Enter the PIN into the field that allows you to setup 9.
wireless devices using a PIN.

A message appears if the connection is successful.

NOTE: If the connection is successful, the phone

creates a Wi-Fi Profile automatically. To view,
edit, or manage your Wi-Fi Profiles, see Manually
Configuring Your Wireless Connection.

Manually Configuring Your Wireless Connection

Use this method to connect to your network if your router
does not support the Wi-Fi Protected Setup feature.
If you are manually configuring your WIP310 wireless
connection, you need to know the wireless security type
for your router. The WIP310 works with the following
security types:

WEP • —Wired Equivalent Privacy. With this type of

security, you need to enter a 64 or 128-bit key on the
phone (or a more easily remembered passphrase to
generate the key). The phone then authenticates with
your router to provide a secure connection.

key, or enter a more simple passphrase to generate the
WEP key.

If your router is using WPA, note the WPA shared key, or
passphrase that you need to enter later.

Adding a Wireless Profile

Press the 1. Power/End Call button to power on the
phone.

Power/End Call button

When the Home screen appears, press the 2. Select
button to display the Settings menu. Press the Select
Button again and navigate to the Wireless Setup
menu.

WPA • —Wi-Fi Protected Access. With this type of

security, you need to enter a password on the phone.
The phone then authenticates with your router to
provide a secure connection.

Determining Your Wireless Router Security Type

If you do not know your wireless router security type,
you need to log in to the router interface to get this
information. The steps below are written for a Linksys
router, but procedures for other routers should be similar.

Log in to your wireless router’s web interface using 1.
a web browser. Your computer must be connected
to your wireless network. Enter the IP address of the
wireless router in the browser toolbar.

If required, enter the user name and password. (By 2.
default, Linksys routers typically use “admin” for the
user name and “admin” for the password.)

View the Wireless tab or screen. Note the network name 3.
(SSID) and the type of security (WEP, WPA Personal, or
WPA2 Personal).

If your router is using WEP, note the following:4.

WEP encryption: 64 bit or 128 bit. You need to choose •
this later.

Default transmit key, or TX key: The default key (of the •

4) that the router transmits to authenticate. This value
will be 1, 2, 3, or 4.

Settings Menu

Press the 3. Select button to view your options.
Select 4. Manual Setup to manually configure a Wi-Fi

Profile.

Manual Wireless Setup

The Wi-Fi Profiles screen list appears. The list is empty 5.
when configuring your phone for the first time.

Passphrase and keys: You choose one of two methods •
to enter the WEP key. You either directly enter the WEP

Wireless-G IP Phone

11

Chapter 2

You can either scan for wireless routers in the area, or 6.
input the router name directly if you know it.

To search for the available networks, press the Options
soft key, then navigate to Scan Networks. Press the
Select button.

Wi-Fi Profiles

A list of available networks appears. Navigate to the
desired network and press the Select button.

Installing the WIP310

New Profile

Press the 2. Left Arrow key to turn Auto Connect on.

Available Networks

Unsecured Routers

If your network appears in the list, and you are not using
router security, the phone automatically connects to your
network. The display screen indicates whether or not the
connection was successful.

NOTE: If your router did not appear

automatically in the list, security settings on your
router probably prevented its name from being
shown. You need to know the name assigned to
the router by the network administrator.

Routers Using Security

New Profile Settings

Scroll down and enter a profile name (such as “Home” 3.
or “Work”) to identify the wireless router to which you
are connecting.

Enter the name, or SSID, of the wireless router to which 4.
you want to connect.

If the router has security enabled, press the 5. Down
Arrow key to choose the type of security.

WEP—Wired Equivalent Privacy

Security Settings

If you are using router security, follow the steps below.

To add the profile:

In the 1. Wireless Setup > Manual Setup screen, press
Options and choose New Profile.

Wireless-G IP Phone

12

Chapter 2

Installing the WIP310

A message appears if the connection is successful.

NOTE: If you have more than one wireless

profile saved, the phone tries to contact the first
wireless router in the list upon startup.

Editing a Wireless Profile

To edit a profile:

WEP Settings

Press the 1. right navigation key to choose the WEP key
length (64 or 128 bits).

Enter the default TX Key (1, 2, 3, or 4).2.
Do one of the following:3.

•

Enter the passphrase. To generate a passphrase, select
Options. Click Generate Key, then Save.

You chose a TX key field in Step 2 (Key 1, Key 2, Key 3,

•

or Key 4). Enter the 64 or 128-bit key in the field.

WPA/WPA2 Personal—Wi-Fi Protected Access

WPA/WPA2 Personal

In the 1. Wireless Setup > Manual Setup screen, press
Options and choose Edit Profile.

Edit Profile

Make the desired changes and press the 2. Select
button.

Deleting a Wireless Profile

NOTE: You are not asked to confirm you want to

delete the profile, so be sure you want to delete
it before proceeding.

In the Wireless Setup > Manual Setup screen, press Options
and choose Delete Profile.

Enter the passphrase to access the router.1.

Press the 2. Select button.

Wireless-G IP Phone

Enter Passphrase

Switching Between Wireless Profiles

You can configure multiple wireless profiles on your
WIP310. If you have more than one wireless profile saved
on your phone, the phone tries to contact the first wireless
router in the list upon startup. Therefore, you should first
configure the wireless profile for the location where you
use the phone the most.

To switch to a different wireless profile, you need to
manually choose it from the list in your phone:

In the Home screen, press the 1. Select button to display
the Settings menu. Press the Select button again and
navigate to the Wireless Setup menu.

Press the 2. Select button to view your options.

13