Cisco Systems WIP300 User Manual

Wireless-G

Voice

Model No.

IP Phone

WIP300

User Guide

Wireless-G IP Phone

Copyright and Trademarks

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and
certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks
of their respective holders.

Warning: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or
other reproductive harm. Wash hands after handling.

How to Use this Guide

This User Guide has been designed to make understanding networking with the Wireless-G IP Phone easier than ever. Look for the following items when
reading this User Guide:

This exclamation point means there is a caution or warning and is something that could damage your property or IP Phone.

This question mark provides you with a reminder about something you might need to do while using the IP Phone.

This checkmark means there is a note of interest and is something you should pay special attention to while using the IP Phone.

WIP300-UG-60714A DF

Table of Contents

Chapter 1: Introduction 1

Welcome 1
What’s in This User Guide? 2

Chapter 2: Getting to Know the Wireless-G IP Phone 5

The Bottom Panel 5
The Front Panel 6
The Side Panel 7
The Back Panel 8

Chapter 3: Installing and Using the Wireless-G IP Phone 9

Overview 9
Charging the IP Phone’s Battery 10
Setting up the Wireless-G IP Phone 11
Using the Wireless-G IP Phone 22

Chapter 4: Configuring the Wireless-G IP Phone 23

Home Screen 23
Main Menu 24
Phonebook 24
Call Log 24
E-mail 25
Configuring Your Account 25
Using the E-mail Client 26
Speed Dial 27
Profile 28
Network Profile 28
Editing a Network Profile 29
SIP Account 30
Roaming 32

Wireless-G IP Phone

Wireless-G IP Phone

Profile Password 32
Secure Setup 33
Settings 33
Language 33
Clock 34
Alarm Clock 34
Call Settings 35
cSpeed Dial 35
Sound Settings 36
Display Settings 36
Keypad 37
Tools 38

Chapter 5: Using the Web-based Utility 39

Overview 39
How to Access the Web-based Utility 39
Phonebook 41
E-mail 42
Network Profile 43
SIP 44
Settings 45
Software 48
Bootcode 49
Password 50
Reboot 50

Appendix A: Troubleshooting 51

Common Problems and Solutions 51
Frequently Asked Questions 56

Appendix B: Glossary 57
Appendix C: Specifications 61
Appendix D: Warranty Information 63
Appendix E: Regulatory Information 65
Appendix F: Contact Information 79

Wireless-G IP Phone

Wireless-G IP Phone

List of Figures

Figure 2-1: Bottom Panel 3
Figure 2-2: Front Panel 4
Figure 2-3: Side Panel 5
Figure 2-4: Back Panel 6
Figure 3-1: Press the Button 7
Figure 3-2: Insert the Battery 7
Figure 3-3: Connect the Power 8
Figure 3-4: Front Panel 9
Figure 3-5: Scan for Wireless Networks 10
Figure 3-6: Select Wireless Network 10
Figure 3-7: Connect to Wireless Network 11
Figure 3-8: Enter WEP Key (for Secured Networks) 11
Figure 3-9: Enter WPA Key (for Secured Networks) 11
Figure 3-10: Successful Connection 11
Figure 3-11: Select Menu 12
Figure 3-12: Select SIP Settings 12
Figure 3-13: Edit Proxy IP 13
Figure 3-14: Save Proxy IP 13
Figure 3-15: Save Proxy Port 14
Figure 3-16: Save Register Proxy IP 14
Figure 3-17: Save Register Proxy Port 15
Figure 3-18: Save Outbound Proxy IP 15
Figure 3-19: Edit Outbound Proxy Port 16
Figure 3-20: Save Expire Time 16

Figure 3-21: Save Phone Number 17
Figure 3-22: Save User Name 17
Figure 3-23: Save Password 18
Figure 3-24: Save SIP Settings 18
Figure 3-25: Return to Standby Screen 19
Figure 3-26: Standby Screen 19
Figure 3-27: Call Connected 20
Figure 3-28: Line Options 20
Figure 3-29: Second Call 21
Figure 3-30: Unlock Keys 21
Figure 4-1: Front Panel of IP Phone 23
Figure 4-2: Standby Screen 24
Figure 4-3: Standby Screen 25
Figure 4-4: Main Menu 25
Figure 4-5: Call Log 26
Figure 4-6: Call Log Options 26
Figure 4-7: Type of Phone Number 26
Figure 4-8: Select Phone Book 29
Figure 4-9: Phone Book 29
Figure 4-10: Phone Book Options 29
Figure 4-11: Add Person 30
Figure 4-12: Enter Name 30
Figure 4-13: Select Call Option 31
Figure 4-14: Call Option 31

Figure 4-15: Forwarding 31
Figure 4-16: Enter Phone Number 31
Figure 4-17: Select Network Settings 32
Figure 4-18: Network Settings - DHCP 32
Figure 4-19: Network Settings - Fixed IP 33
Figure 4-20: Enter IP Address 33
Figure 4-21: Edit Subnet Mask 33
Figure 4-22: Enter Subnet Mask 33
Figure 4-23: Select Phone Settings 34
Figure 4-24: Phone Settings 34
Figure 4-25: Ring Options 34
Figure 4-26: Ring Types 34
Figure 4-27: Keypad Tone 35
Figure 4-28: Wallpaper 35
Figure 4-29: Change Date 36
Figure 4-30: Change Clock 36
Figure 4-31: Change Time Format 36
Figure 4-32: Change Clock Type 36
Figure 4-33: Select Time Zone 37
Figure 4-34: Change Time Zone 37
Figure 4-35: Select NTP Server 37
Figure 4-36: Enter Name of NTP Server 37
Figure 4-37: Select Language 38
Figure 4-38: Language 38
Figure 4-39: Phone Password 38
Figure 4-40: Change Power Saving 38

Wireless-G IP Phone

Figure 4-41: Select Upgrade 39
Figure 4-42: Upgrade 39
Figure 4-43: Upgrade in Progress 39
Figure 4-44: Upgrade Successful 39
Figure 4-45: Wireless 40
Figure 4-46: Scanning for Wireless Networks 40
Figure 4-47: List of Wireless Networks 40
Figure 4-48: Connecting to Wireless Network 41
Figure 4-49: Enter WEP Key (for Secured Network) 41
Figure 4-50: Enter WPA Key (for Secured Network) 41
Figure 4-51: Connected to Wireless Network 41
Figure 4-52: Wi-Fi Profiles 42
Figure 4-53: Edit SSID 42
Figure 4-54: Edit Wireless Mode 42
Figure 4-55: Change Authentication Mode 43
Figure 4-56: Edit WEP Key 43
Figure 4-57: Enter WEP Key 43
Figure 4-58: Change EAP Type (802.1x) 43
Figure 4-59: Edit EAP Type (WPA-PSK) 44
Figure 4-60: Change EAP Type (WPA-PSK) 44
Figure 4-61: Enter SSID 44
Figure 4-62: Change Transmit Key 45
Figure 4-63: Edit WPA Key 45
Figure 4-64: Profile Added 46
Figure 4-65: Edit Proxy IP 47
Figure 4-66: Enter Proxy IP 47

Wireless-G IP Phone

Figure 4-67: Enter Register Proxy IP 47
Figure 4-68: Enter Register Proxy Port 47
Figure 4-69: Change Outbound Proxy IP 48
Figure 4-70: Edit Outbound Proxy Port 48
Figure 4-71: Change Expire Time 48
Figure 4-72: Change Phone Number 48
Figure 4-73: Change User Name 49
Figure 4-74: Change Password 49
Figure 4-75: Edit Payload Type 49
Figure 4-76: Web Site 50
Figure 4-77: Visit Web Site 50
Figure 4-78: Auto-Scroll Option 50
Figure 4-79: Information 51
Figure 5-1: Wireless Network Status screen 40
Figure 5-2: Phone Book Edit screen 41
Figure 5-3: E-mail screen 42
Figure 5-4: Network Profile screen 43
Figure 5-5: SIP screen 44
Figure 5-6: Settings screen 45
Figure 5-7: Software screen 48
Figure 5-8: Bootcode screen 49
Figure 5-9: Password screen 50
Figure 5-10: Reboot screen 50

Wireless-G IP Phone

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you’re at home or
in your office.

How does the IP Phone do this? It connects to your wireless router or access point to receive telephone service through your cable or DSL Internet
connection.

But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources and making voice calls using your high-speed
Internet connection. You’ll be able to make phone calls using the account you set up with your Internet phone service provider while surfing the Internet on
your computer. So, networks not only are useful in homes and offices, but also can be fun.

Use the instructions in this User Guide to help you set up and configure the IP Phone after you have created an account with your Internet phone service
provider. These instructions should be all you need to get the most out of the Wireless-G IP Phone.

Note: For information about your Internet phone service, refer to the materials provided by your Internet phone service provider.

Chapter 1: Introduction
Welcome

1

Wireless-G IP Phone

What’s in This User Guide?

This guide covers installing, configuring, and troubleshooting the Wireless-G IP Phone.

• Chapter 1: Introduction
Describes the IP Phone’s applications and this User Guide.

• Chapter 2: Getting to Know the Wireless-G IP Phone
Describes the physical features of the IP Phone.

• Chapter 3: Installing and Using the Wireless-G IP Phone
Explains how to install the IP Phone and use it.

• Chapter 4: Configuring the Wireless-G IP Phone
Discusses how to configure the IP Phone’s settings.

• Appendix A: Troubleshooting
Describes potential problems and solutions, as well as frequently asked questions, regarding use of the IP Phone.

• Appendix B: Glossary
Gives a brief glossary of terms frequently used in networking.

• Appendix C: Specifications
Provides technical specifications for the IP Phone.

• Appendix D: Warranty Information
Provides warranty information for the IP Phone.

2

Chapter 1: Introduction

What’s in This User Guide?

• Appendix E: Regulatory Information
Provides regulatory information regarding the IP Phone.

• Appendix F: Contact Information
Provides contact information for a variety of Linksys resources, including Technical Support.

Wireless-G IP Phone

Chapter 1: Introduction
What’s in This User Guide?

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4

Chapter 1: Introduction

What’s in This User Guide?

Wireless-G IP Phone

Chapter 2: Getting to Know the Wireless-G IP Phone

The Bottom Panel

The IP Phone’s USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to
charge its battery.

USB mini-B Port

Chapter 2: Getting to Know the Wireless-G IP Phone
The Bottom Panel

5

Wireless-G IP Phone

The Front Panel

The IP Phone’s buttons and their functions are described in the table below:

Icon Button Name Function

Softkeys Press the Soft Keys to select menu items directly above the Soft Keys.

Navigation Button Move the Navigation button up or down to scroll through menus and settings.

Place/Receive
Call Button

Power/ E nd
Call Button

Clear Button Press the Clear button to erase characters when you are entering information

Numeric Keypad Press the keys on the Numeric Keypad to enter letters and numbers in the

6

You can also press the Navigation button to select a highlighted menu item or
setting.

Press the Place/Receive Call button to make or receive Internet phone calls.

Press the Power/End Call button to end and Internet phone call, or press and
hold the Power/End Call button for two seconds to Turn the Phone on or off.
You can also press the Power/End Call button to quickly exit a menu and
return to the Home screen.

into the Phone. If you need to erase a large number of characters, press and
hold the Clear button until all of the characters are erased.

Phone. When entering text, press the keys until the letter you want is
displayed on the LCD screen. To switch from entering letters to numbers,
press the left Soft Key. (To enter special characters, press the * [Star] or 1
keys until the character is displayed on the LCD screen.)

Chapter 2: Getting to Know the Wireless-G IP Phone

The Front Panel

The Side Panel

The IP Phone’s Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation.

Headset Jack

Wireless-G IP Phone

Chapter 2: Getting to Know the Wireless-G IP Phone
The Side Panel

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The Back Panel

The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to
“Chapter 3: Installing and Using the Wireless-G IP Phone”.

Battery compartment

8

Chapter 2: Getting to Know the Wireless-G IP Phone

The Back Panel

Wireless-G IP Phone

Chapter 3: Installing and Using the Wireless-G IP Phone

Overview

This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below to get started. Once you have finished
configuring the phone you will be able to make and receive Internet phone calls.

Inserting and Charging the Phone’s Battery

1. Remove the battery compartment cover by sliding it downwards.

2. Insert the battery with the metal contacts facing the contacts at the bottom of the battery compartment.

3. Replace the battery cover by sliding it upwards until it clicks into place.

Metal Contacts Battery

Proceed to the next section, “Charging the IP Phone’s Battery” on page 10.

Chapter 3: Installing and Using the Wireless-G IP Phone
Overview

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Wireless-G IP Phone

Charging the IP Phone’s Battery

1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP Phone.

USB mini-B port

2. Plug the other end of the adapter into a standard electrical outlet.

You see a charging indicator on the LCD screen

Note: Allow the battery to charge for eight hours before initial use.

When the Battery charging indicator remains solid blue, the battery is fully charged and ready for use.

When the battery is fully charged, proceed to “Setting up the Wireless-G IP Phone” on page 9.

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Chapter 3: Installing and Using the Wireless-G IP Phone

Charging the IP Phone’s Battery

Wireless-G IP Phone

Setting up the Wireless-G IP Phone

Before you begin, make sure you have an active Internet connection and the account information provided by your Internet phone service provider.

Note: The Phone automatically dims and turns off the LCD display when the Phone is not in use. If this happens while you are
configuring the Phone, press any key to turn the display back on and continue configuring the Phone.

1. Press the Power button to turn on the Phone.

2. Press the Menu Soft Key.

3. Scroll to Profile, then press the Navigation button to enter the Profile menu.

4. You see a message asking you to create a password. Press the Navigation button, then use the numeric keypad to enter a password.

Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone

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Wireless-G IP Phone

5. When you are finished entering a password, press the Navigation button to save it.

Note: After you have created a password, you will need to enter it to access the Profile menu.

6. Scroll to SIP Account, then press the Select Soft Key to enter the SIP Account menu.

7. Press the Option Soft Key, then press the Select Soft Key to edit the default SIP account.

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Chapter 3: Installing and Using the Wireless-G IP Phone

Setting up the Wireless-G IP Phone

Wireless-G IP Phone

8. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting.

When you are finished changing a setting, press the Navigation button to save your changes.

If you need to change a setting that does not appear on the Edit screen, scroll to Advanced, then press the Select Soft Key to enter the Advanced menu.

9. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting.

When you are finished changing the setting, press the Navigation button to save your changes.

Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone

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10. When you are finished making changes in the advanced settings menu, press the Back Soft Key until you return to the Profile menu.

11. Highlight Network Profile, then press the Select Soft key to enter the Network Profile menu.

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Chapter 3: Installing and Using the Wireless-G IP Phone

Setting up the Wireless-G IP Phone

Wireless-G IP Phone

12. Highlight the network profile that matches the type of security you’re using for your wireless network. If you don’t have security enabled on your wireless
network, highlight OPEN.

13. Press the Option Soft Key to enter the Profile Options menu, then press the Select Soft Key to edit the network profile.

Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone

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Wireless-G IP Phone

14. Highlight Wireless Settings, then press the Select Soft Key to enter the Wireless Settings menu.

15. Highlight ESSID, then press the Select Soft Key to enter the ESSID menu.

16. Highlight Site Survey, then press the Navigation button to scan for your wireless network.

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Chapter 3: Installing and Using the Wireless-G IP Phone

Setting up the Wireless-G IP Phone

Wireless-G IP Phone

You see a list of wireless networks in range of the Phone. Highlight your wireless network’s ESSID name in the list, then press the Navigation button to
select it. Continue with step 18.

17. If you don’t see your wireless network’s ESSID name in the list, your wireless network may not be set to broadcast its ESSID name.

To enter the ESSID name manually, press the Back Soft Key to return to the ESSID menu, highlight New ESSID, then press the Navigation button to edit
the ESSID name.

When you are finished entering the ESSID name, press the Navigation button to save it.

Chapter 3: Installing and Using the Wireless-G IP Phone
Setting up the Wireless-G IP Phone

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18. Press the Back Soft Key until you return to the Wireless Settings menu.

19. Highlight Security, then press the Navigation button to enter the Security menu.

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Chapter 3: Installing and Using the Wireless-G IP Phone

Setting up the Wireless-G IP Phone