Cisco WAP351 Quick Start Manual

Quick Start Guide

Cisco WAP351 Wireless-N Dual Radio Access
Point with 5 Ports Switch

Package Contents

• Wireless Access Point

• Mounting Kit

• This Quick Start Guide

• Product CD

• Ethernet Cable

• Technical Support Contact

• China RoHS (for China SKU only)

2 Cisco WAP351 Quick Start Guide

Welcome

Thank you for choosing the Cisco WAP351 Wireless-N Dual Radio Access
Point with 5 Ports Switch. The Cisco WAP351 is an indoor concurrent
dual-band radio 802.11n access point with integrated PoE switch.

This guide provides the general layout of the Cisco WAP351, describe
how to deploy the Cisco WAP351 in your network, and describe how to
configure the Cisco WAP351. For additional information, see

www.cisco.com/go/300_wap_resources.

Before You Begin

Before you begin the installation, make sure that you have the following
equipment and services:

• A computer with browser support for:

– Internet Explorer 7.0 or later

– Chrome 5.0 or later

– Firefox 3.0 or later

– Safari 3.0 or later

• Tools for installing the hardware

• One or more Ethernet network switches with PoE

Cisco WAP351 Features

Front Panel

The front panel of the Cisco WAP351 consists of three lights: Power,
WLAN, and PSE. For full descriptions of the colors of the lights and their
indications, see “Verifying the Hardware Installation”.

Back Panel

POWER—The POWER button is used to turn the power on and off. It is not

applicable when using PoE.

48V DC—The 48V DC jack is used to connect the power adapter to the
Cisco WAP351 if you are not using PoE.

RESET—See “Rebooting the Cisco WAP351 or Resetting to Factory

Defaults” for information on the RESET button.

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Cisco WAP351 Quick Start Guide 3

PD—The Powered Device (PD) port is used to power the Cisco WAP351
using PoE.

PSE—The Power Sourcing Equipment (PSE) port is used to power the
device that is connected to the Cisco WAP351 through this port.

LAN1-5—The RJ-45 Ethernet port is an auto-sensing, Gigabit Ethernet
(802.3) port used to connect theCisco WAP351to network devices, such
as computers, routers, or switches. We strongly recommend that you use
a Category 5e or better cable for gigabit connectivity.

Side Panel

The side panel of the Cisco WAP351 has a Kensington lock slot. You can
use it to attach a cable and lock to the Cisco WAP351.

Default Settings

If you are using a Cisco RV Series router, the default range for the DHCP
assigned address is from 192.168.1.100 to 192.168.1.254. Any device
connecting to the same LAN will be assigned an IP address in this range.

Mounting the Cisco WAP351

There are two ways to physically install the Cisco WAP351:

• Place the Cisco WAP351 horizontally on a flat surface so that it sits on
its four rubber feet.

• Mount the Cisco WAP351 to a wall or ceiling.

Placement Tips

• Ambient Temperature—To prevent the Cisco WAP351 from

overheating, do not operate it in an area that exceeds an ambient
temperature of 104°F (40°C).

•Air Flow—Both side panels have vents that must be unobstructed to
prevent overheating.

Parameter Default Value

Username cisco
Password cisco
LAN IP Address DHCP address assigned by server
Fallback LAN IP 192.168.1.245
Subnetwork Mask 255.255.255.0

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4 Cisco WAP351 Quick Start Guide

• Mechanical Loading—The Cisco WAP351 should be level, stable, and
secure to prevent it from sliding or shifting out of position.

Wall and Ceiling Mounting

The Cisco WAP351 can be wall- or ceiling-mounted. A mounting kit is
packaged with your Cisco WAP351. The kit is designed to install your
Cisco WAP351 to the wall or the ceiling.

The mounting bracket has some flexibility so that you can reuse existing
holes drilled for the Cisco WAP351.

The dimensions for the mount kit screws are as follows:

WARNING Insecure mounting may damage the device or cause injury.

Cisco is not responsible for damages incurred by insecure wall
or ceiling mounting.

To mount the Cisco WAP351 to a wall or ceiling:

STEP 1 Determine where you want to mount the Cisco WAP351. Verify that

the surface is smooth, flat, dry, and sturdy.

STEP 2 Drill two pilot holes into the surface 2.75 inches (70 mm) apart.

STEP 3 Insert a screw into each hole, leaving a gap between the surface

and the base of the screw head.

STEP 4 Place the upper slots of the bracket over the screws, adjust the

screws accordingly, and slide the bracket down until the screws fit
snugly into the slots.

STEP 5 Using the bracket as a template, drill two more holes for the lower

screws.

STEP 6 Insert a screw into each lower hole.

1 0.33 in

(7.7 mm)

2 0.86 in

(21.8 mm)

3 0.26 in

(6.5 mm)

4 0.69 in

(17.4 m m)

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Cisco WAP351 Quick Start Guide 5

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TEP 7 Slide the Cisco WAP351 into the bracket, placing the cable

through the break-out tab found in the back of the bracket. Mount
the Cisco WAP351 with the back panel facing up or facing down.

Connecting the Cisco WAP351

The default configuration of the Cisco WAP351 has the Wi-Fi radio turned
off.You must perform the initial configuration using a wired Ethernet
connection.

To connect the Cisco WAP351 to the wired network:

STEP 1 Connect the Ethernet cable to the Ethernet port of a switch, a router,

or a PC.

STEP 2 Connect the other end of the network Ethernet cable to the

Ethernet port of the Cisco WAP351.

STEP 3 The power adapter is sold separately for the Cisco WAP351. If PoE

is not provided, connect the power adapter (48V/1.25 A) to the 48V
DC jack. For more information about the power adapter, see

www.cisco.com/go/wap_accessories.

After installation, all lights should be active. Refer to “Verifying the

Hardware Installation” for details about the different lights on the Cisco

WAP351.

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6 Cisco WAP351 Quick Start Guide

Verifying the Hardware Installation

To verify the hardware installation, complete the following tasks:

• Check the cable connections.

• Check the state of the indicator lights.

NOTE If you need help resolving a problem, visit the Cisco Support

Community at www.cisco.com/go/smallbizsupport.

Label Activity Description
Front Panel

POWER Off The Cisco WAP351 has no power.

Solid Green The Cisco WAP351 is powered on, booting, or

in normal operation with DC power supply.

Solid Blue The Cisco WAP351 is powered on, booting, or

in normal operation with PoE 802.at power
supply.

Solid Amber The Cisco WAP351 is powered on, booting, or

in normal operation with PoE 802.af power
supply.

Solid Red The Cisco WAP351 fails to boot with both

firmware images.

Flashing
(Green/Blue/
Amber)

The Cisco WAP351 is upgrading the firmware,
or is acquiring an IPv4 or IPv6 address.

WLAN Off Wireless is disabled for both 2.4 GHz and 5

GHz.

Solid Green Wireless is enabled in concurrent mode

enabled. (The intensity needs to be the same.)
Solid Amber Wireless is enabled with only 5 GHz in use.
Solid Blue Wireless is enabled with only 2.4 GHz in use.
Flashing Transmitting or receiving data.

PSE Off PSE is not in use.

Solid Green PSE is in use.

Back Panel

LAN1/PD,
LAN2/
PSE, and
LAN3-5

Off No Ethernet link.
Solid Green Gigabit Ethernet link is active.
Solid Amber Fast Ethernet link is active.
Flashing Transmitting or receiving data.

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Cisco WAP351 Quick Start Guide 7

Getting Started with the Configuration

To configure the Cisco WAP351, follow these steps to access the the web­based Configuration Utility and then the Setup Wizard from your computer:

STEP 1 Connect the Cisco WAP351 to the same network (IP subnet) as your

computer. The factory default IP address configuration of the Cisco
WAP351 is DHCP. Make sure that your DHCP server is running and
can be reached.

See “Incorrect IP Address” for troubleshooting information, or if
you do not have a DHCP server.

STEP 2 Locate the IP address of the Cisco WAP351.

a. The Cisco WAP351 can be accessed and managed by Cisco

network tools and services including the Cisco FindIT Network
Discovery Utility that enables you to automatically discover all
supported Cisco devices in the same local network segment
as your computer. You can get a snapshot view of each device
or launch the product configurationutility to view and
configure the settings. For more information, see

www.cisco.com/go/findit.

b. The Cisco WAP351 is Bonjour-enabled and automatically

broadcasts its services and listens for services being
advertised by other Bonjour-enabled devices. If you have a
Bonjour-enabled browser, such as Microsoft Internet Explorer
with a Bonjour plug-in, or the Apple Mac Safari browser, you
can find the Cisco WAP351 on your local network without
knowing its IP address.

You can download the complete Bonjour for Microsoft Internet
Explorer browser from Apple’s website by visiting:

http://www.apple.com/bonjour/

c. Locate the IP address assigned by your DHCP server by

accessing your router or DHCP server. See your DHCP server
instructions for more information.

STEP 3 Launch a web browser, such as Microsoft Internet Explorer.

STEP 4 In the address bar, enter the default DHCP address and press the

Enter key.

STEP 5 Enter the default user name of cisco and password of cisco in the

Username and Password fields.

STEP 6 Click Log In. The Wireless Access Point Setup Wizard appears.

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8 Cisco WAP351 Quick Start Guide

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TEP 7 Follow the Setup Wizard instructions to finish the WAP device

installation. The Setup Wizard turns on the Wi-Fi radio, which
allows you to connect wirelessly.

We strongly recommend that you use the Setup Wizard for the first
installation. For more advanced configurations, see the
Administration Guide. A link to the Administration Guide is found in

“Where to Go From Here”.

Congratulations, you can now start using the Cisco WAP351.

Suggested Next Steps

In case of an error while installing, try the troubleshooting procedures
described in this section.

Troubleshooting

If you cannot display the web-basedConfiguration Utility, you can test the
ability of the computer to communicate with the Cisco WAP351 by using
ping.

To u s e ping on a computer running Windows:

STEP 1 Verify that the Cisco WAP351is powered on and the lights if they

do not indicate the appropriate links.

STEP 2 Locate the Cisco WAP351’s IP address. While there are different

ways to locate the IP address, this procedure uses Cisco FindIT.

a. If you have previously downloaded Cisco FindIT, open Internet

Explorer and launch Cisco FindIT. For more information on
downloading Cisco FindIT, see www.cisco.com/go/findit.

b. In the Cisco FindIT display, place your mouse over the device’s

name. The Cisco WAP351’s IP address is displayed along with
other device information.

STEP 3 Open a command window by choosing Start > Run and enter

cmd.

STEP 4 At the command window prompt, enter ping and the Cisco

WAP351’s IP address. In this example, we pinged 192.0.2.10.

If successful, you should get a reply similar to the following:

Pinging 192.0.2.10 with 32 bytes of data:
Reply from 192.0.2.10: bytes=32 time<1ms TTL=128

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Cisco WAP351 Quick Start Guide 9

If it fails, you should get a reply similar to the following:

Pinging 192.0.2.10 with 32 bytes of data:
Request timed out.

Possible Cause of Installation Failure

Devices Cannot Connect Using Wi-Fi

Complete the Setup Wizard. The Wi-Fi radio on the Cisco WAP351 is
turned off by default, and the Setup Wizard activates it. For users who do
not want to use the Setup Wizard, log into the Cisco WAP351 using a
Category 5e Ethernet cable, and activate the Wi-Fi radio manually. See the
Administration Guide for details on activating the Wi-Fi radio.

No Power

Power up the switch and your computer if they are turned off.

Make sure that your PoE switch is powered on and the lights indicate that
you have a link. See “Verifying the Hardware Installation”.

Verify that the devices on your network are not plugged into a switchable
outlet.

Bad Ethernet Connection

Check the state of the indicator lights. See “Verifying the Hardware

Installation”.

Check the Ethernet cable to ensure that it is firmly connected to your
devices. Devices connected by the Ethernet cable can include the WAP
devices, and routers, any switches, and your computer.

Verify the connected switch has auto-negotiation enabled. The Cisco
WAP351 and the switch need the same negotiation parameters set.

Bad Image

After a new firmware installation, if the POWER light is solid red, which
indicates that the device fails to boot with both firmware images, contact
system support; see “Where to Go From Here”.

Incorrect IP Address

The most likely cause of connectivity failure is an incorrect IP address. The
Web browser may be pointing to the wrong IP address, or your computer
may be configured with an IP address that is not in the same subnet as the
Cisco WAP351.

10 Cisco WAP351 Quick Start Guide

Because the factory default IP address configuration is DHCP, make sure
that your DHCP server is running and can be reached. You may need to
disconnect and reconnect the devices for them to discover their new IP
addresses from the DHCP server. You can then query the DHCP server for
the new IP address. See Step 2 of “Getting Started with the

Configuration” for more information on how to find the DHCP address.

If the Cisco WAP351 does not receive a DHCP response (there is no DHCP
server on your network) after 60 seconds, the Cisco WAP351 will fallback
to the following default static IP address: 192.168.1.245 and a default mask
of 255.255.255.0. To reach that IP address, be sure that your computer is
on the 192.168.1.xxx network.

Rebooting the Cisco WAP351 or Resetting
to Factory Defaults

To reboot your Cisco WAP351:

• If the Cisco WAP351 uses a power adapter, with the power on, use the
POWER button to reboot the device. The POWER button only functions

when the Cisco WAP351 uses a power adapter.

• If the power supply is PoE, unplug your Ethernet connection for three
seconds and plug it back in.

• With the power on, press the RESET button with an opened paper clip
for less than 10 seconds, or until the lights go off.

– When all the lights go off, release the RESET button.

– Release the RESET button as soon as the lights go off, or you will

restore the Cisco WAP351 to factory default settings and lose your
configurations.

To reset the Cisco WAP351 to factory default settings:

• With the power on, press and hold the RESET button with an opened

paper clip for more than 10 seconds.

– All of the lights will go off.

– Release the RESET button when the power light turns on.

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Cisco WAP351 Quick Start Guide 11

Where to Go From Here

Support

Cisco Support
Community

www.cisco.com/go/smallbizsupport

Cisco Support and
Resources

www.cisco.com/go/smallbizhelp

Phone Support Contacts www.cisco.com/en/US/support/

tsd_cisco_small_business
_support_center_contacts.html

Cisco Firmware
Downloads

www.cisco.com/go/smallbizfirmware

Select a link to download firmware for Cisco
products. No login is required.

Cisco Open Source
Requests

www.cisco.com/go/
smallbiz_opensource_request

Cisco Partner Central
(Partner Login Required)

www.cisco.com/web/partners/sell/smb

Product Documentation

Cisco WAP351
Administration Guide

www.cisco.com/go/300_wap_resources

Cisco Power Adapters www.cisco.com/go/wap_accessories

9

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www.cisco.com

Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at

www.cisco.com/go/offices.

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between Cisco and any other company. (1110R)

© 2014 Cisco Systems, Inc. All rights reserved.

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