Port Utilization Guide
for Cisco Unified Customer Voice Portal
Release 4.0(1)
April 2007
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Chapter 1
Cisco Unified CVP Port Utilization
This document describes the ports used in Release 4.0 of the Cisco Unified Customer Voice
Portal (CVP) software.
This document is intended primarily for network administrators.
Port listings are presented in a table format. Where applicable, formulas are used so that you
can calculate the ports beyond instance 0.
Warning: The information this document provides is based on default configuration
settings. If you are working in a li ve network, ensur e that you understand the components
installed and the associated ports in use.
Note: The Microsoft Windows 2003 Server default ephemeral port range (1025-5000) may
cause difficulties. A greater ephemeral port range (for example, 49152-65534, the ephemeral
port range for Microsoft Windows based MCS platforms) is recommended.
This section contains the following topics:
Port Utilization Table Column Definitions, page 3
•
Cisco Unified Customer Voice Portal Port Utilization , page 4
•
Port Utilization Table Column Definitions
The columns in the Port Utilization tables in this document describe the following:
Server or Application Protocol:
•
A value representing the Server or Application and where applicable the open or proprietary
application protocol.
Server Protocol/Port:
•
Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
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Cisco Unified Customer Voice Portal Port Utilization
An identifier for the TCP or UDP port that the Server or application is listening on, along
with the IP address for incoming connection requests when acting as a server.
Remote Protocol/Port:
•
The identifier for the TCP or UDP port that the remote service or application is listening on,
along with the IP address for incoming connection requests when acting as the server.
Remote Device:
•
The remote application or device making a connection to the server or service specified by
the protocol; or listening on the remote protocol/port.
Note: The source port the local application or service uses to connect to a remote device’s
destination port is not specified because it is always dynamically assigned by the Operating
System. In most cases, this port is assigned randomly above TCP/UDP 1024.
Cisco Unified Customer Voice Portal Port Utilization
Chapter 1: - Cisco Unified CVP Port Utilization
For Cisco Unified Customer Voice Portal Release 4.0.
Table 1: Cisco Unified Customer Voice Portal Port Utilization
Server Protocol/PortServer or
Application Protocol
Protocol/Port
Cisco Unified Customer Voice Portal
CVP Messaging Layer
available)
CVP SIP Subsystem,
SIP Proxy Server,
Gateway, Cisco Call
TCP 5060
Manager: SIP (Session
Initiation Protocol)
TCP 7000CVP VXMLServer:
HTTP
with Tomcat
CVP SubsystemTCP 23000 - 28000 (First
SIP endpointsUDP 5060
IOS VXML
gateways
Local machineTCP 7005CVP VXML Server
NotesRemote DeviceRemote
CVP Message Bus
communications
Listen port for incoming SIP
requests. Port is configurable.
VXML over HTTP.
Calls/sessions answered on port
7000 by HTTP server which
relays request to WAS on local
system port 9080.
Port restricted to local access
only
with Tomcat
HTTP
HTTP
Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
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AJP/1.3 ConnectorTCP 7009CVP VXML Server
VXML over HTTPVoice BrowsersTCP 8000CVP IVR Subsystem:
Local machineTCP 8005CVP IVR Subsystem:
Port restricted to local access
only
Chapter 1: Cisco Unified CVP Port Utilization
Cisco Unified Customer Voice Portal Port Utilization
Application Protocol
HTTP Admin
HTTP
HTTPS
Manager FTP Server
Manager
Server Protocol/PortServer or
Protocol/Port
TCP 8008CVP IVR Subsystem:
NotesRemote DeviceRemote
WAS and HTTP Server
communicate with each other
through HTTP Admin on port
8008.
Web BrowserTCP 9000CVP OPSConsole:
Web based interface for
configuring CVP components
Web BrowserTCP 9443CVP OPSConsole:
Web based interface for
configuring CVP components
with SSL
Local machineTCP 9005CVP OPSConsole
Port restricted to local access
only
AJP/1.3 ConnectorTCP 9009CVP OPSConsole
TCP 21CVP Resource
Content Services
Switch
Only opened by Resource
Manager residing on the same
machine as the CVP
OPSConsole
CVP OPSConsoleTCP 2099CVP Resource
JMX communication from
OPSConsole to CVP Resource
Manager on remote device
CVP Resource
Manager Java Service
TCP 32000 - 32999 (first
available)
Wrapper connections after the first JVM
JVM instance
launched by
wrapper
CVP Resource Manager Service
Wrapper will no longer accept
instance is connected.
VXML gatewayTCP 554MRCP
MRCP session between gateway
voice browser and MRCP
server. This is the signaling
path; the media path uses RTP.
UDP 16384-32767RTP
Voice MediaUDP
16384-32767
UDP 1719H323 H225 RAS
Gatekeeper H225 RASH.323 applications
(like H.323
Gateway and
H.323 terminals)
TCP 1720H323 H225
H.225 signaling servicesH.323 applications
(like H.323
Gateway and
H.323 terminals)
TCP ephemeralH323 H245
H.323 applications
(like H.323
Gateway and
H.245 signaling services for
establishing voice, video, and
data
H.323 terminals)
Forwarder (AIX only)
TCP 5700CVP SNMP
CVP SNMP
subsystem
CVP SNMP Forwarder services
local requests from CVP SNMP
subsystem
Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
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Cisco Unified Customer Voice Portal Port Utilization
Chapter 1: - Cisco Unified CVP Port Utilization
NotesRemote DeviceRemote
CVP SNMP SubAgent services
local requests from CVP SNMP
Application Protocol
CVP SNMP SubAgent
(Windows only)
Server Protocol/PortServer or
UDP
5517,5519,5521,5523,5525
Protocol/Port
CVP SNMP
subsystem
subsystem
CVP SNMP
subsystem
UDP
5516,5518,5520,5522,5524
CVP SNMP
SubAgent
CVP SNMP subsystem services
local requests from CVP SNMP
SubAgent
UDP 8161CVP SNMP Server
(AIX only)
CVP SNMP Server
Java Service Wrapper
TCP 32000 - 32999 (first
available)
(AIX only) connections after the first JVM
CVP SNMP
Forwarder
JVM instance
launched by
wrapper
CVP SNMP Server Java Service
Wrapper will no longer accept
instance is connected.
TCP 5000CVP ICM Subsystem
IPCC Enterprise
VRU CTI
(ICM/IVR
message interface)
Voice BrowsersTCP 80Web Server: HTTP
Between CVP ICM Subsystem
(Call Server) and IPCC
Enterprise/ICM VRU PG. Port
is configurable.
Voice browsers fetches media
and "External VXML" files
from media server. Port is
configurable
Manager
Cisco Support Tools
NodeAgent
HTTP
HTTPS
TCP 1526IBM Informix
Database ConnectionCVP Reporting
Subsystem
TCP 7939 - 7942 TCP 111IBM Informix Storage
IBM Informix Storage Manager
Services
TCP 9043, 9060IBM WAS Console
TCP 39100, 39101Support Tools
Support Tools
Application Server
Support Tools Node Agent
services requests from the
Support Tools Application
Server
Web BrowserTCP 8188Support Tools Server:
Support Tools Server services
HTTP requests from web
browser
Web BrowserTCP 8189Support Tools Server:
Support Tools Server services
HTTPS requests from web
browser
Network Management and Remote Administration
Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
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Chapter 1: Cisco Unified CVP Port Utilization
Cisco Unified Customer Voice Portal Port Utilization
Application Protocol
Server Protocol/PortServer or
Protocol/Port
UDP 161SNMP Master Agent
SNMP
Management
Application
NotesRemote DeviceRemote
SNMP Master Agent listens for
requests from remote SNMP
management application and
sends reponses via UDP port
161.
TCP 7161SNMP Master Agent
Local SNMP
subagents
SNMP Master Agent listens for
TCP connections from local
SNMP subagents.
UDP 162SNMP–Trap
SNMP Master
Agent
SNMP Master Agent sends
SNMP traps to SNMP
management application.
UDP 514Syslog
Syslog protocol provides a
transport to allow a machine to
send event notification
messages across IP network to
event message collectors. Port
is configurable.
TCP 22SSH
Port 22 for those who use SSH
instead of telnet on AIX.
TCP 23Telnet
TCP 3389RDP
(TerminalServices)
TCP 5631pcAnywhere
UDP 5632
TCP 5900VNC
TCP 5800
Windows Authentication and Remote Administration Ports
For more information, see: "Service overvie w and network port requirements for the W indows Serv er system” (Microsoft
Knowledge Base Article Q832017).
TCP 135RPC
TCP 139NetBIOS Session
NameResolution
TCP 137NetBIOS
UDP 137
Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
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Cisco Unified Customer Voice Portal Port Utilization
Chapter 1: - Cisco Unified CVP Port Utilization
Application Protocol
Netlogon/Browsing
Server Protocol/PortServer or
UDP 138NetBIOS
UDP 445
TCP 53DNS
UDP 53
UDP 123NTP
NotesRemote DeviceRemote
Protocol/Port
Microsoft CIFSTCP 445SMB
Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
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