Cisco Unified 7900 Series, 7900 Series Release Notes

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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
First Published: February 14, 2013
Last Modified: October 07, 2013
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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCBs public domain version of the UNIX operating system. All rights reserved. Copyright©1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http://
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)
©
2013 Cisco Systems, Inc. All rights reserved.
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CONTENTS
CHAPTER 1
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2 1
Introduction 2
New and Changed Features 3
Firmware Release 9.3(1)SR2 security enhancements 3
Related documentation 3
Cisco Unified IP Phone 7900 Series documentation 3
Cisco Unified Communications Manager documentation 3
Cisco Business Edition 5000 documentation 3
Installation 4
SCCP firmware upgrade issues 4
SIP firmware upgrade issues 4
Install latest Cisco Unified Communications Manager release 4
Install Cisco Unified Communications Manager Device Packs 5
Install firmware release on Cisco Unified Communications Manager 5
Cisco Unified IP Phone Expansion Module firmware installation 8
Cisco Unified IP Phone Expansion Module 7914 installation 8
Cisco Unified IP Phone Expansion Modules 7915 and 7916 installation 9
Caveats 10
Access Cisco Software Bug Toolkit 10
Open caveats 11
Resolved caveats 12
Documentation, service requests, and additional information 13
Cisco Unified IP Phone Expansion Module 7914 firmware upgrade issues 8
Install Cisco Unified IP Phone Expansion Module 7914 firmware 8
Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware issues 9
Install Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware 9
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Contents
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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CHAPTER 1
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Firmware Release 9.3(1)SR2 applies to the following phones:
Cisco Unified IP Phone 7906
Cisco Unified IP Phone 7911
Cisco Unified IP Phone 7931
Cisco Unified IP Phone 7941
Cisco Unified IP Phone 7941G-GE
Cisco Unified IP Phone 7942
Cisco Unified IP Phone 7945
Cisco Unified IP Phone 7961
Cisco Unified IP Phone 7961G-GE
Cisco Unified IP Phone 7962
Cisco Unified IP Phone 7965
Cisco Unified IP Phone 7970
Cisco Unified IP Phone 7971
Cisco Unified IP Phone 7975
Introduction, page 2
New and Changed Features, page 3
Related documentation, page 3
Installation, page 4
Caveats, page 10
Documentation, service requests, and additional information, page 13
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Introduction
Introduction
These release notes support the Cisco Unified IP Phones 7900 Series running SCCP and SIP Firmware Release
9.3(1)SR2.
The following table lists the Cisco Unified Communications Manager release and protocol compatibility for the Cisco Unified IP Phones.
Table 1: Cisco Unified IP Phones, Cisco Unified Communications Manager, and firmware release compatibility
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Cisco Unified Communications ManagerProtocolCisco Unified IP Phone
7941G-GE, 7961G, 7961G-GE, 7970G, and 7971G-GE
7941G-GE, 7961G, 7961G-GE, 7970G, and 7971G-GE
7965G, and 7975G
7965G, and 7975G
SCCPCisco Unified IP Phones 7906G, 7911G, 7941G,
Cisco Unified Communications Manager Release 6.0 and later
Cisco Unified CallManager Release 5.1, 5.0,
4.3, 4.2, 4.1, 4.0
Cisco CallManager Release 3.3
SIPCisco Unified IP Phones 7906G, 7911G, 7941G,
Cisco Unified Communications Manager Release 6.0 and later
Cisco Unified CallManager Release 5.1 and
5.0
SCCPCisco Unified IP Phone 7931G
Cisco Unified Communications Manager Release 6.0, 6.1, 7.0 and later
SIPCisco Unified IP Phone 7931G
Cisco Unified Communications Manager Release 7.0 and later
SCCPCisco Unified IP Phones 7942G, 7945G, 7962G,
Cisco Unified Communications Manager Release 6.x and later
Cisco Unified CallManager Release 5.1,
4.3(2)
SIPCisco Unified IP Phones 7942G, 7945G, 7962G,
Cisco Unified Communications Manager Release 6.x and later
Cisco Unified CallManager Release 5.1
Note
Firmware Release 9.3(1)SR2 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager Release 9.0(1). Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
New and Changed Features
The following sections describe the new and changed features in this release.
Firmware Release 9.3(1)SR2 security enhancements
Firmware Release 9.3(1)SR2 contains the following security enhancements:
The phone does not request authorized key information from the TFTP server. Without the authorized
keys, the administrator must enter the SSH user id and password to connect to the phone for debugging.
The debugging settmask commands are added to the phone debug shell. Making the commands available
in the debug shell removes the need for the default user account.
The ability to log into a default user account has been removed. Phone debugging can only be performed
using the debug account.
The ability to log into the phone from the AUX port on the phone has been removed.
New and Changed Features
This feature had no user impact.
Related documentation
Use the following sections to obtain related information.
Cisco Unified IP Phone 7900 Series documentation
See the publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager documentation
See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Business Edition 5000 documentation
See the Cisco Business Edition 5000 Documentation Guide and other publications that are specific to your Cisco Business Edition 5000 release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Installation
Installation
SCCP firmware upgrade issues
This section applies to the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE, 7961G, 7945G, 7942G, 7941G-GE, 7941G, 7931G, 7911G, and 7906G.
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Note
For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to Version 9.3(1) or later, you must first upgrade your phone firmware to an intermediate version (8.3(3) to 8.5(2)) and then upgrade to 9.3(1).
The following upgrade issues apply:
If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgrade
to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.
If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade
to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.
SIP firmware upgrade issues
For all SIP firmware upgrades from firmware release versions earlier than 8.3(3) to Version 9.3(1) or later, you must first upgrade your phone firmware to an intermediate version (8.3(3) to 8.5(2)) and then upgrade to
9.3(1).
The following upgrade issues apply:
If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade
to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database.
For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.
Install latest Cisco Unified Communications Manager release
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, your Cisco Unified Communications Manager servers must be running a version of the server software that supports the phones. All Cisco Unified Communications Manager servers in the cluster must support the phones. For information about the minimum Cisco Unified Communications Manager software version that the phone requires, see the introductory sections of these release notes.
For more information on Cisco Unified Communications Manager installations and upgrades, see the documents for your Cisco Unified Communications Manager version at the following location: http://www.cisco.com/
en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
To download and install the Cisco Unified Communications Manager version, perform these steps.
Procedure
Install Cisco Unified Communications Manager Device Packs
Step 1
Step 2 Step 3 Step 4 Step 5 Step 6
Go to the following URL:
http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240
Choose your Cisco Unified Communications Manager version.
Choose the appropriate software type.
Hover over the desired file. When the popup window displays, click the Readme link to open the readme file.
Choose Download or Add to cart for the desired file.
Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.
Install Cisco Unified Communications Manager Device Packs
Device packs are required to enable IP phones in the Cisco Unified Communications Manager database. For information about compatible device packs, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/
compat/devpack_comp_mtx.html.
For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager
4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.
To install the device packs, follow these steps.
Procedure
Step 1
Step 2 Step 3
Step 4 Step 5
Go to the following URL: .
http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&flowid=21301
Choose your Cisco Unified Communications Manager version.
Hover over the desired device pack. When the popup window displays, click the Readme link to open the readme file.
Choose Download or Add to cart for the desired device pack.
Use the instructions in the readme file to install the updated device pack on the Cisco Unified Communications Manager.
Install firmware release on Cisco Unified Communications Manager
Before using the Cisco Unified IP Phone 7900 Series Firmware Release 9.3(1)SR2 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
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Install firmware release on Cisco Unified Communications Manager
Procedure
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Step 1
Step 2 Step 3 Step 4
Step 5 Step 6
Go to the following URL:
http://www.cisco.com/cisco/software/navigator.html?mdfid=268437892&flowid=5293
Choose Cisco Unified IP Phones 7900 Series.
Choose your phone type.
Choose one of the following firmware types:
Skinny Client Control Protocol (SCCP) Software
Session Initiation Protocol (SIP) Software
In the Latest Releases folder, choose 9.3(1)SR2.
Select one of the following firmware files, click Download Now or Add to cart button, and follow the prompts:
For Cisco Unified CallManager 4.2 and earlier (firmware files only):
cmterm-7975-sccp.9-3-1SR2-1.zip
cmterm-7970_7971-sccp.9-3-1SR2-1.zip
cmterm-7945_7965-sccp.9-3-1SR2-1.zip
cmterm-7942_7962-sccp.9-3-1SR2-1.zip
cmterm-7941_7961-sccp.9-3-1SR2-1.zip
cmterm-7911_7906-sccp.9-3-1SR2-1.zip
For Cisco Unified CallManager 4.3:
cmterm-7975-sccp.9-3-1SR2-1.exe
cmterm-7970_7971-sccp.9-3-1SR2-1.exe
cmterm-7945_7965-sccp.9-3-1SR2-1.exe
cmterm-7942_7962-sccp.9-3-1SR2-1.exe
cmterm-7941_7961-sccp.9-3-1SR2-1.exe
cmterm-7911_7906-sccp.9-3-1SR2-1.exe
For Cisco Unified CallManager 5.0(4) and later:
cmterm-7975-sccp.9-3-1SR2-1.cop.sgn
cmterm-7970_7971-sccp.9-3-1SR2-1.cop.sgn
cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn
cmterm-7942_7962-sccp.9-3-1SR2-1.cop.sgn
cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn
cmterm-7911_7906-sccp.9-3-1SR2-1.cop.sgn
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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
For Cisco Unified Communications Manager 6.0 and later:
cmterm-7931-sccp.9-3-1SR2-1.cop.sgn
For Cisco Unified CallManager 5.0 and later (firmware files only):
cmterm-7975-sip.9-3-1SR2-1.zip
cmterm-7970_7971-sip.9-3-1SR2-1.zip
cmterm-7945_7965-sip.9-3-1SR2-1.zip
cmterm-7942_7962-sip.9-3-1SR2-1.zip
cmterm-7941_7961-sip.9-3-1SR2-1.zip
cmterm-7911_7906-sip.9-3-1SR2-1.zip
For Cisco Unified CallManager 5.0(4) and later:
cmterm-7975-sip.9-3-1SR2-1.cop.sgn
Install firmware release on Cisco Unified Communications Manager
Step 7
cmterm-7970_7971-sip.9-3-1SR2-1.cop.sgn
cmterm-7945_7965-sip.9-3-1SR2-1.cop.sgn
cmterm-7942_7962-sip.9-3-1SR2-1.cop.sgn
cmterm-7941_7961-sip.9-3-1SR2-1.cop.sgn
cmterm-7911_7906-sip.9-3-1SR2-1.cop.sgn
Note
If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
cmterm-7911_7906-sccp.9-3-1SR2-1-readme.html
cmterm-7911_7906-sip.9-3-1SR2-1-readme.html
cmterm-7931-sccp.9-3-1SR2-1-readme.html
cmterm-7931-sip.9-3-1SR2-1-readme.html
cmterm-7941_7961-sccp.9-3-1SR2-1-readme.html
cmterm-7941_7961-sip.9-3-1SR2-1-readme.html
cmterm-7942_7962-sccp.9-3-1SR2-1-readme.html
cmterm-7942_7962-sip.9-3-1SR2-1-readme.html
cmterm-7945_7965-sccp.9-3-1SR2-1-readme.html
cmterm-7945_7965-sip.9-3-1SR2-1-readme.html
cmterm-7970_7971-sccp.9-3-1SR2-1-readme.html
cmterm-7970_7971-sip.9-3-1SR2-1-readme.html
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Cisco Unified IP Phone Expansion Module firmware installation
cmterm-7975-sccp.9-3-1SR2-1-readme.html
cmterm-7975-sip.9-3-1SR2-1-readme.html
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Step 8
Follow the instructions in the readme file to install the firmware.
Cisco Unified IP Phone Expansion Module firmware installation
The following sections describe the Cisco Unified IP Phone Expansion Module firmware installation.
Cisco Unified IP Phone Expansion Module 7914 installation
This section describes how to install Cisco Unified IP Phone Expansion Module 7914.
Cisco Unified IP Phone Expansion Module 7914 firmware upgrade issues
The Cisco Unified IP Phones 7906G, 7911G, 7941G, 7941G-GE, 7942G, and 7945G, do not support the Cisco Unified IP Phone Expansion Module 7914.
You can add a maximum of two Expansion Modules to the Cisco Unified IP Phones 7961G, 7961G-GE, 7965G, 7970G, 7971G, and 7975G.
The filename for Cisco Unified IP Phone Expansion Module 7914 indicates that it is for use with SCCP; however, it supports both SCCP and SIP. This applies to IP Phones using Cisco Unified Communications Manager 7.0.
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000400 before using the phone to support relevant features on your expansion module.
Install Cisco Unified IP Phone Expansion Module 7914 firmware
To download and install the firmware, perform these steps:
Procedure
Step 1
Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Go to the following URL:
http://www.cisco.com/cisco/software/navigator.html?mdfid=269065653&i=rm
Log in to the Tools and Resources Download page.
Choose the IP Telephony folder by clicking +.
Choose IP Phones > Cisco Unified IP Phones 7900 Series.
Choose Cisco Unified IP Phone Expansion Module 7914.
Choose Skinny Client Control Protocol (SCCP) Software.
Choose 5.0(4) under the Latest Releases folder.
To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click the Download Now or Add to cart button and follow the prompts:
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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
For Cisco Unified Communications Manager 4.3 and earlier:
cmterm-7914-sccp.5-0-4.exe
For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):
cmterm-7914-sccp.5-0-4.cop
For Cisco Unified Communications Manager 5.0(4) and later:
cmterm-7914-sccp.5-0-4.cop.sgn
Cisco Unified IP Phone Expansion Module firmware installation
Step 9
If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 10
Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware: cmterm-7914-sccp.5-0-4.readme.html
Cisco Unified IP Phone Expansion Modules 7915 and 7916 installation
This section describes how to install Cisco Unified IP Phone Expansion Modules 7915 and 7916.
Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware issues
Before you use the Cisco Unified IP Phone Expansion Module 7916, you must load the expansion module with firmware release B016-1-0-4-2 before using the phone to support relevant features on your expansion module.
Before you use the Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B015-1-0-4-2 before using the phone to support relevant features on your expansion module.
The Cisco Unified IP Phones 7962G, 7965G, and 7975G support the Cisco Unified IP Phone Expansion Modules 7915 and 7916. You can add a maximum of two expansion modules to these phones.
Install Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware
To download and install the firmware, perform these steps:
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Caveats
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6
Step 7
Step 8
Choose Cisco Unified IP Expansion Module 7916 or Cisco Unified IP Expansion Module 7915.
Choose the IP Telephony folder by clicking +.
Choose IP Phones > Cisco Unified IP Phones 7900 Series.
Choose Cisco Unified IP Expansion Module 7916 or Cisco Unified IP Expansion Module 7915.
Choose 1.0(4) under the Latest Releases folder.
To download the SIP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts: For Cisco Unified CallManager 4.3 and 4.2 (SCCP firmware files only):
cmterm-7915.1-0-4.zip
cmterm-7916.1-0-4.zip
For Cisco Unified Communications Manager 5.1 and later:
cmterm-7915.1-0-4.cop.sgn
cmterm-7916.1-0-4.cop.sgn
For Cisco Unified CallManager 4.3 and 4.2 (SCCP only):
cmterm-7915.1-0-4.exe
cmterm-7916.1-0-4.exe
If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware: cmterm-7915_7916.1-0-4-readme.html
Caveats
This section describes the resolved and open caveats, and provides information on accessing the Cisco Software Bug Toolkit.
Access Cisco Software Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
All severity level 1 or 2 bugs
Significant severity level 3 bugs
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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
You can search for problems by using the Cisco Software Bug Toolkit.
To use the Software Bug Toolkit, follow these steps.
Before You Begin
To access Bug Toolkit, you need the following items:
Internet connection
Web browser
Cisco.com user ID and password
Procedure
Open caveats
Step 1
Step 2 Step 3
Open caveats
To access the Bug Toolkit, go to:
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Log in with your Cisco.com user ID and password.
To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, then click Go.
The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phones that use Firmware Release 9.3(1)SR2.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access
Cisco Software Bug Toolkit, on page 10.
Table 2: Open caveats for Firmware Release 9.3(1)SR2
HeadlineIdentifier
MIDP Mutable image is not displayed on a 7941CSCsy82318
phone stuck during PFS upgrading/downgradingCSCtj61369
FR23:When pull out the net,use a https connection, wait no time out.CSCtk56477
IDH: Cisco IP phone 7941 does not send out CDP during bootupCSCtl83604
LSC install/upgrade failed or cancelled when CCM Failover/FallbackCSCtn25563
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Resolved caveats
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
HeadlineIdentifier
TFTP error on the phone status, when testing with 200k endpoints.CSCtr31587
Device occasionally hard reset due to segmentation errorCSCtr70351
Blowing to the headset microphone brings some noise.CSCtr99139
Customized ring tones are not ringing for 79XX series Phones.CSCtu36302
wrong behavior of "<<" in edit dial state.CSCty85123
Call does not disconnect after getting reorder - SIP PhoneCSCtz26688
Audio issue with ilbc codec - 7911 phoneCSCtz26712
Phones are blocked in "Configuring ip" after longtime upgrade/downgrade.CSCtz33592
sip phone : 'CFwdAll' button work as create call in PLAR featureCSCtz37296
Resolved caveats
ETSGJ-CH: 7961 IP Phone restarted unexpectedly while debugging thru SSHCSCua06647
PD always display login UI when you logout successfullyCSCua11280
7911 phone limitation for octo-lineCSCua16007
7941/61/70/71 clipping audio with speakerphone with FW 8.5.4, 9.2.1CSCud47731
7931 Peer Firmware Sharing always disabledCSCud66570
Phone directory does not work with default HTTPS portCSCue31340
Arabic UAE locale language: Corporate directory search reloads phonesCSCue54945
7975 Few Arabic letters are not showing properlyCSCud74471
7965 one way audio using Any connect IOS VPNCSCue13562
Group picture display is missing on 7900 phonesCSCue30927
The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phones that use Firmware Release 9.3(1)SR2.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access
Cisco Software Bug Toolkit, on page 10.
Table 3: Resolved caveats for Firmware Release 9.3(1)SR2
HeadlineIdentifier
Phone behavior is wrong if try to transfer to a non-exist numberCSCub94152
Phone does not release the call when going on-hookCSCuc71497
7942/62 fail from full duplex to half at ethernet outageCSCuc73107
Phone will restart after visiting phone web page using httpsCSCuc76335
7942 SIP42.9-2-3S has softkey problem when the phone goes to SRTS mode.CSCuc95742
EAP-TLS authentication fails when ISE is using chained certificateCSCud60349
Documentation, service requests, and additional information
Disable default user account and console login on TNP phonesCSCue04937
SSH auth-key file will not be sent to phoneCSCue04970
Settmak command from default user shell is ported into debug shellCSCue04972
Phone should support ignore-early-media=true in Call-Info HeaderCSCue05058
79XX phones showing the incorrect time for certain time zones 9.3.1ES11CSCue33263
Documentation, service requests, and additional information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly Whats New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the Whats New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
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Documentation, service requests, and additional information
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
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D
device pack 5
installation 5
INDEX
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
IN-1
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Index
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
IN-2
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