Cisco Unified 6921, Unified 6941, Unified 6945, Unified 6961 Administration Manual

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Page 1

Cisco Unified IP Phone Settings

Phone Settings Overview, page 1

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Cisco Unified IP Phone Configuration Menus, page 1

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Network Setup Menu, page 3

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IPv4 Setup Menu Options, page 8

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IPv6 Setup Menu Options, page 13

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Security Setup Menu, page 14

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Phone Settings Overview

The Cisco Unified IP Phone includes many configurable network settings that you may need to modify before the phone is functional for your users. You can access these settings, and change some of them, through menus on the phone. Settings that are display-only on the phone are configured in Cisco Unified Communications Manager Administration.

Cisco Unified IP Phone Configuration Menus

The Cisco Unified IP Phone includes the following configuration menus:

Network Setup: Provides options for viewing and making a variety of network settings.

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IPv4 Configuration: A submenu of the Network Setup menu, the IPv4 menu items provide additional

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network options for viewing and setting.

IPv6 Configuration: A submenu of the Network Setup menu, the IPv6 menu items provide additional

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network options for viewing and setting.

Before you can change option settings on the Network Setup menu, you must unlock options for editing.

You can control whether a phone user has access to phone settings by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration window.

Related Topics

Password Protection, on page 3

Edit Values, on page 3

Network Setup Menu, on page 3

IPv4 Setup Menu Options, on page 8

IPv6 Setup Menu Options, on page 13

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)

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Cisco Unified IP Phone Settings

Password Protection

You can apply a password to the phone so that no changes can be made to the administrative options on the phone without password entry on the Administrator Settings phone screen.

Apply Phone Password

To apply a password to the phone, perform these steps:

Procedure

Password Protection

Step 1

Step 2 Step 3

Edit Values

In Cisco Unified Communications Manager Administration, navigate to the Common Phone Profile Configuration window using Device > Device Settings > Common Phone Profile.

Enter a password in the Local Phone Unlock Password option.

Apply the password to the common phone profile that the phone uses.

When you edit the value of an option setting, follow these guidelines:

Use the keys on the keypad to enter numbers and letters.

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To enter letters by using the keypad, use a corresponding number key. Press the key one or more times

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to display a particular letter. For example, press 2 once for “a,” twice quickly for “b,” and three times quickly for “c.” After you pause, the cursor automatically advances to allow you to enter the next letter.

To enter a period (for example, in an IP address), press * on the keypad.

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Press the up arrow on the navigation bar to move the cursor to the left most character, and press the

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down arrow on the navigation bar to move the cursor to the right most character.

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Press if you make a mistake. This softkey deletes the character to the left of the cursor.

Press Cancel before pressing Save to discard any changes that you have made.

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Note

The Cisco Unified IP Phone provides several methods you can use to reset or restore option settings, if necessary. For more information, see the Cisco Unified IP Phone Reset or Restore.

Network Setup Menu

The Network Setup menu provides options for viewing and making a variety of network settings. The following table describes these options and, where applicable, explains how to change them.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

10.0 (SCCP and SIP)

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Network Setup Menu

Cisco Unified IP Phone Settings

For information about how to access the Network Setup menu, see the Display Configuration Menu, on page

For information about the keys you can use to edit options, see the Edit Values, on page 3.

Table 1: Network Setup Menu Options

To ChangeDescriptionOption

IPv4 Setup

IPv6 Setup

In the IPv4 Setup submenu, you can do the following:

Enable or disable the phone to use the

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IP address that is assign by the DHCP server.

Manually set the IP Address, Subnet

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Mask, Default Routers, DNS Server, and Alternate TFTP servers.

For more information on the IPv4 address fields, see IPv4 Setup Menu Options, on page

In the IPv6 Setup submenu, you can do the following:

Enable or disable the phone to use the

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IPv6 address that is assign by the DHCPv6 server.

Manually set the IPv6 Address, Subnet

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Prefix Length, IPv6 DNS Server, and IPv6 TFTP Servers.

Scroll to IPv4 Setup and press Select.

Scroll to IPv6 Setup and press Select.

Host Name

Domain Name

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)

For more information on the IPv6 address fields, see IPv6 Setup Menu Options, on page

13.

Unique host name that the DHCP server assigned to the phone.

Name of the Domain Name System (DNS) domain in which the phone resides.

Display only—Cannot configure.

Set Domain Name Field, on page 6

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Cisco Unified IP Phone Settings

Network Setup Menu

To ChangeDescriptionOption

Operational VLAN ID

Admin. VLAN ID

PC VLAN

SW Port Setup

Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco Catalyst switch in which the phone is a member.

If the phone has not received an auxiliary VLAN, this option indicates the Administrative VLAN.

If neither the auxiliary VLAN nor the Administrative VLAN are configured, this option defaults to a VLAN ID of 4095.

Auxiliary VLAN in which the phone is a member.

Used only if the phone does not receive an auxiliary VLAN from the switch; otherwise it is ignored.

party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option.

Speed and duplex of the network port. Valid values:

Display only—Cannot configure.

The phone obtains its Operational VLAN ID via Cisco Discovery Protocol (CDP) from the switch to which the phone is attached. To assign a VLAN ID manually, use the Admin VLAN ID option.

Set Admin VLAN ID Field, on page 7

Set PC VLAN Field, on page 7Allows the phone to interoperate with 3rd

Set SW Port Configuration Field, on page 7

Auto Negotiate

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1000 Full: 1000-BaseT/full duplex

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(Supported only for Cisco Unified IP Phone 6945.)

100 Half: 100-BaseT/half duplex

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100 Full: 100-BaseT/full duplex

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10 Half: 10-BaseT/half duplex

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10 Full: 10-BaseT/full duplex

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If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to auto-negotiate.

If you change the setting of this option, you must change the PC Port Configuration option to the same setting.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

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Set Domain Name Field

Cisco Unified IP Phone Settings

To ChangeDescriptionOption

PC Port Setup

LLDP-MED: Switch Port

Speed and duplex of the access port. Valid values:

Auto Negotiate

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1000 Full: 1000-BaseT/full duplex

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(Supported only for Cisco Unified IP Phone 6945.)

100 Half: 100-BaseT/half duplex

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100 Full: 100-BaseT/full duplex

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10 Half: 10-BaseT/half duplex

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10 Full: 10-BaseT/full duplex

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If the phone is connected to a switch, configure the port on the switch to the same speed/duplex as the phone, or configure both to autonegotiate.

If you change the setting of this option, you must change the SW Port Configuration option to the same setting.

Enables and disables Link Layer Discovery Protocol Media Endpoint Discovery (LLDP-MED) on the switch port. Use this setting to force the phone to use a specific discovery protocol, which should match the protocol supported by the switch. Settings include:

Set PC Port Configuration Field, on page 8

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

Set Domain Name Field

Procedure

Step 1 Step 2 Step 3

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)

Set the DHCP Enabled option to No.

Scroll to the Domain Name option, press Edit, and then enter a new domain name.

Press Apply, and then press Save.

Enabled: default

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Disabled

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Cisco Unified IP Phone Settings

Set Admin VLAN ID Field

Procedure

Set Admin VLAN ID Field

Step 1 Step 2

Scroll to the Admin. VLAN ID option, press Edit , and then enter a new Admin VLAN setting.

Press Apply, and then press Save.

Set PC VLAN Field

Procedure

Step 1 Step 2 Step 3

Make sure the Admin VLAN ID option is set.

Scroll to the PC VLAN option, press Edit, and then enter a new PC VLAN setting.

Press Apply, and then press Save.

Set SW Port Configuration Field

Procedure

Step 1 Step 2 Step 3 Step 4

Unlock network setup options.

Scroll to the SW Port Setup option and then press Edit.

Scroll to the setting that you want and then press Select.

To configure the setting on multiple phones simultaneously, enable the Switch Port Remote Configuration in the Enterprise Phone Configuration (System > Enterprise Phone Configuration).

Note

If the ports are configured for Switch Port Remote Configuration in Unified Communications Manager, the data cannot be changed on the phone.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

10.0 (SCCP and SIP)

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Set PC Port Configuration Field

Procedure

Cisco Unified IP Phone Settings

Step 1 Step 2 Step 3 Step 4

Unlock network setup options.

Scroll to the PC Port Setup option and then press Edit.

Scroll to the setting that you want and then press Select.

To configure the setting on multiple phones simultaneously, enable the PC Port Remote Configuration in the Enterprise Phone Configuration (System > Enterprise Phone Configuration).

Note

If the ports are configured for PC Port Remote Configuration in Unified Communications Manager, the data cannot be changed on the phone.

IPv4 Setup Menu Options

The IPv4 Setup menu is a submenu of the Network Setup menu. To reach the IPv4 Setup menu, select the IPv4 option on the Network Setup menu.

The following table describes the IPv4 Setup menu options.

For information about the keys you can use to edit options, see the Edit Values, on page 3.

Table 2: IPv4 Setup Menu Options

DHCP

To ChangeDescriptionOption

Set DHCP Field, on page 9Indicates whether the phone has DHCP

enabled or disabled.

When DHCP is enabled, the DHCP server assigns the phone an IP address. When DHCP is disabled, the administrator must manually assign an IP address to the phone.

For more information, see DHCP Usage,

on page 12.

IP Address

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)

Internet Protocol (IP) address of the phone.

If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table.

Subnet mask used by the phone.Subnet Mask

Set IP Address Field, on page 10

Set Subnet Mask Field, on page 10

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Cisco Unified IP Phone Settings

Set DHCP Field

To ChangeDescriptionOption

Default Router 1

DNS Server 1

Alternate TFTP

TFTP Server 1

TFTP Server 2

Default router used by the phone (Default Router 1).

Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2–5) used by the phone.

Indicates whether the phone is using an alternative TFTP server.

Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option.

If you set the Alternate TFTP option to yes, you must enter a nonzero value for the TFTP Server 1 option.

Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable.

Set Default Router Field, on page 10

Set DNS Server Field, on page 10

Set Alternate TFTP Field, on page 11

Set TFTP Server 1 Field, on page 11

Set TFTP Server 2 Field, on page 11

Set DHCP Field

Procedure

Step 1 Step 2 Step 3

Scroll to the DHCP option.

Press Edit.

Press either No to disable DHCP, or press Yes to enable DHCP.

Releases the IP address assigned by DHCP.DHCP Address Released

Release DHCP Address, on page 12

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

10.0 (SCCP and SIP)

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Set IP Address Field

Procedure

Cisco Unified IP Phone Settings

Step 1 Step 2 Step 3

Set the DHCP option to No.

Scroll to the IP Address option, press Edit, and then enter a new IP Address.

Press Apply, then press Save.

Set Subnet Mask Field

Procedure

Step 1 Step 2 Step 3

Set the DHCP Enabled option to No.

Scroll to the Subnet Mask option, press Edit, and then enter a new subnet mask.

Press Apply, then press Save.

Set Default Router Field

Procedure

Step 1 Step 2 Step 3

Set the DHCP Enabled option to No.

Scroll to the appropriate Default Router option, press Edit, and then enter a new router IP address.

Press Apply, then press Save.

Set DNS Server Field

Procedure

Step 1 Step 2 Step 3

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)

Set the DHCP Enabled option to No.

Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address.

Press Apply, then press Save.

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Cisco Unified IP Phone Settings

Set Alternate TFTP Field

Procedure

Set Alternate TFTP Field

Step 1 Step 2

Scroll to the Alternate TFTP option.

Press Yes if the phone should use an alternative TFTP server; press No if the phone should not use an alternative TFTP server.

Set TFTP Server 1 Field

Procedure

Step 1 Step 2 Step 3

If DHCP is enabled, set the Alternate TFTP option to Yes.

Scroll to the TFTP Server 1 option, press Edit, and then enter a new TFTP server IP address.

Press Apply, then press Save.

Set TFTP Server 2 Field

Procedure

Step 1 Step 2 Step 3

Enter an IP address for the TFTP Server 1 option.

Scroll to the TFTP Server 2 option, press Edit, and then enter a new backup TFTP server IP address.

Press Apply, and then press Save.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

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Release DHCP Address

Procedure

Cisco Unified IP Phone Settings

Step 1 Step 2 Step 3

Scroll to the DHCP Address Released option.

Press Edit.

Press Yes to release the DHCP Address.

DHCP Usage

If you are configuring the Ethernet network settings on the phone for an IP network, you can set up an IP address for the phone by either using DHCP or manually entering an IP address.

You must also enter the domain name for the phone in the Ethernet Setup page.Note

Set Up Phone To Use DHCP

To enable DHCP and allow the DHCP server to automatically assign an IP address to the Cisco Unified IP Phone and direct the phone to a TFTP server, perform these steps:

Procedure

Step 1 Step 2 Step 3

Step 4

Press Applications and choose Administrator Settings > Network Setup > Ethernet Setup > IPv4 Setup.

To enable DHCP, set DHCP Enabled to Yes. DHCP is enabled by default.

To use an alternate TFTP server, set Alternate TFTP Server to Yes, and enter the IP address for the TFTP Server.

Note

Press Apply,

Consult with the network administrator to determine whether you need to assign an alternative TFTP server instead of using the TFTP server that DHCP assigns.

Set Up Phone To Not Use DHCP

When not using DHCP, you must configure the IP address, subnet mask, TFTP server, and default router locally on the phone.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

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Cisco Unified IP Phone Settings

Procedure

IPv6 Setup Menu Options

Step 1 Step 2

Press Applications and choose Administrator Settings > Network Setup > Ethernet Setup > IPv4 Setup.

To disable DHCP and manually set an IP address:

a) Set DHCP Enabled to No. b) Enter the static IP address for phone. c) Enter the subnet mask. d) Enter the default router IP addresses. e) Set Alternate TFTP Server to Yes, and enter the IP address for TFTP Server 1.

Step 3

Press Apply.

IPv6 Setup Menu Options

The IPv6 Setup menu is a submenu of the Network Setup menu. To reach the IPv6 Setup menu, select the IPv6 option on the Network Setup menu.

The following table describes the IPv6 Setup menu options.

Table 3: IPv6 Setup Menu Options

DHCPv6

DescriptionOption

Indicates whether the phone has DHCPv6 enabled or disabled.

When DHCPv6 is enabled, the DHCPv6 server assigns the phone an IPv6 address. When DHCP v6 is disabled, the administrator must manually assign an IPv6 address to the phone.

IPv6 Address

IPv6 Prefix Length

IPv6 DNS Server 1

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

Internet Protocol version 6 (IPv6) address of the phone. The IPv6 address is a 128 bit address.

If you assign an IP address with this option, you must also assign the IPv6 prefix length and default router.

Subnet prefix length that is used by the phone. The subnet prefix length is a decimal value from 1-128, that specifies the portion of the IPv6 address that comprises the subnet.

Default router used by the phone (Default Router 1).IPv6 Default Router 1

Primary Domain Name System (DNS) server (DNS Server 1) used by the phone.

The phone has been configured to release its IPv6 address.IPv6 Address Released

Indicates whether the phone is using the IPv6 Alternate TFTP server.IPv6 Alternate TFTP

10.0 (SCCP and SIP)

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Security Setup Menu

Cisco Unified IP Phone Settings

DescriptionOption

Primary IPv6 Trivial File Transfer Protocol (TFTP) server used by the phone.IPv6 TFTP Server 1 (SCCP

phones only)

IPv6 TFTP Server 2 (SCCP phones only)

Related Topics

Display Configuration Menu, on page 2

Password Protection, on page 3

Edit Values, on page 3

Security Setup Menu

The Security Configuration menu provides information about various security settings. It provides access to the Trust List File screen and the 802.1x authentication.

The following table describes the options in this menu.

Table 4: Security Menu settings

Security Mode

Optional backup IPv6 TFTP server that the phone uses if the primary IPv6 TFTP server is unavailable.

Displays the security mode that is set for the phone.

To changeDescriptionOption

From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.

LSC

Trust List

802.1X Authentication

Trust List Menu

The Trust List menu displays information about all the servers that the phone trusts and includes the options described in the following table.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)

Indicates if a locally significant certificate (used for the security features) is installed on the phone (Installed) or is not installed on the phone (Not Installed).

The Trust List provides submenus for CTL signature and Call Manager/TFTP Server.

Displays the device authentication, EAP/MD5, and transaction status.

For information about how to manage the LSC for your phone, see “Using the Certificate Authority Proxy Function” chapter in Cisco

Unified Communications Manager Security Guide.

For more information, see the Trust List Menu,

on page 14.

See 802.1X Authentication and Status, on page

15.

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Cisco Unified IP Phone Settings

To exit the Trust List menu, press Back.

Table 5: Trust List menu settings

802.1X Authentication and Status

To changeDescriptionOption

CTL File

ITL File

802.1X Authentication and Status

Displays the MD5 hash of the CTL file.

Displays a submenu of options. Select an option to view its ITL setting information:

ITL Signature: MD5 hash of

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the ITL file

Unified CM/TFTP Server

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CAPF Server

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TVS

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Displays the SRST router.Configuration (signed)

For more information about this file, see “Configuring the Cisco CTL Client” chapter in the Cisco

Unified Communications Manager Security Guide.

For more information about this file, see “Configuring the Cisco ITL Client” chapter in the Cisco

Unified Communications Manager Security Guide.

The 802.1X Authentication and 802.1X Authentication Status menus allow you to enable 802.1X authentication and view transaction status. These options are described in the following table.

To exit these menus, press Exit.

Table 6: 802.1X Authentication Settings

To ChangeDescriptionOption

Device Authentication

Determines whether 802.1X authentication is enabled:

Enabled: Phone uses 802.1X

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Set Device Authentication Field, on page 16

authentication to request network access.

Disabled: Default setting in

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which the phone uses CDP to acquire VLAN and network access.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

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802.1X Authentication and Status

Cisco Unified IP Phone Settings

To ChangeDescriptionOption

EAP-MD5

Transaction Status

model number and unique MAC address displayed in this format: CP-<model>-SEP-<MAC>

Shared Secret: Choose a password to use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of numbers or letters.

Note

If you disable 802.1X authentication or perform a factory reset of the phone, the shared secret is deleted.

domain, always set as Network.

Displays the transaction status of your

802.1X Authentication.

Display only. Cannot configure.Device ID: A derivative of the phone

Set EAP-MD5 Shared Secret Field, on page 17

Display only. Cannot configure.Realm: Indicates the user network

To view the transaction status of your

802.1X Authentication, choose

Applications > Admin Settings > Security Configuration > 802.1X Authentication Status.

Set Device Authentication Field

Procedure

Step 1

Step 2 Step 3 Step 4

Choose Applications > Admin Settings > Security Config > 802.1X Authentication > Device Authentication.

Press Edit.

Set the Device Authentication option to Enabled or Disabled.

Press Save.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)

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Cisco Unified IP Phone Settings

Set EAP-MD5 Shared Secret Field

Procedure

802.1X Authentication and Status

Step 1

Step 2 Step 3 Step 4

Choose Applications > Admin Settings > Security Config > 802.1X Authentication > EAP-MD5 > Shared Secret.

Press Edit.

Enter the shared secret.

Press Save. See the Cisco Unified IP Phone Security Problems for assistance in recovering from a deleted shared secret.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager

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802.1X Authentication and Status

Cisco Unified IP Phone Settings

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications

Manager 10.0 (SCCP and SIP)