Cisco TelePresence IP VCR 2200 Series Getting Started

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Cisco TelePresence

IP VCR 2200 Series

Getting started

61-0003-07

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Contents

General information ................................................................................................................ 3

About the Cisco TelePresence IP VCR .................................................................. 3

Package contents ........................................................................................................ 3

Port and LED location ................................................................................................ 3

LED behavior ................................................................................................................4

Connecting the VCR ................................................................................................................. 6

Before you start .......................................................................................................... 6

Step one: Connect power ........................................................................................ 6

Step two: Connect to Ethernet Port A .................................................................6

Initial configuration .................................................................................................................7

Step one: Connect to the console port ............................................................... 7

Step two: Configure Ethernet Port A settings ..................................................7

Step three: Assign an IP address to the VCR (optional) .................................8

Step four: Discover the IP address of the VCR .................................................. 8

Configuring the VCR ................................................................................................................ 9

Step one: Log in to the VCR ..................................................................................... 9

Step two: Using an H.323 gatekeeper or SIP registrar (optional) ..............9

Step three: Add endpoints (optional) ................................................................10

Using the VCR ...........................................................................................................................11

Checking for updates ..............................................................................................12

Troubleshooting and technical support information ...............................................13

Using the event log to help solve a problem ..................................................13

Getting more help ....................................................................................................13

Technical specifications .......................................................................................................14

Antistatic precautions ...........................................................................................................14

Disclaimers and notices ........................................................................................................15

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General information

Disk Activity Recording

Cisco IP VCR 2240

Status LED

Alarm LED

Compact Flash

Ethernet Port Status LEDs

Power LED

System Load LEDs

Activity LED

Console Port

Hard Disk Activity LED

Ethernet ports

Hard Disk

Recording LED

General information

About the Cisco TelePresence IP VCR

The Cisco TelePresence IP VCR 2200 Series uses the latest purpose-built technology to record video and data from standard video conferencing equipment. The recordings can either be streamed live or played back on demand at multiple bit rates to a PC or any video conferencing endpoint.

Package contents

The following items are included with the Video Conferencing Recorder (VCR). Verify that you have these items before installing the device:

 Cisco TelePresence IP VCR unit  Console cable (blue)  Power cable  Rack mounting kit

Port and LED location

Figure 1 shows the position of ports and LEDs on the VCR.

Figure 1: VCR front panel

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LED behavior

Table 1 describes the behavior of the LEDs.

Table 1: VCR LED behavior

LED Color Indicates

General information

Compact Flash Activity Flashing

green

One of:

 the VCR is booting  a configuration change has been

made

 the configuration is being

transferred by FTP

Status Green The VCR is operating normally

Alarm Red The VCR is booting or has developed a

fault, for example:

 temperature is outside normal

limits

 fan failure  battery failure of the internal clock

Refer to the web interface for more information about the problem (go to

Status > Health)

Hard Disk Activity Flashing

green

The VCR is reading from or writing to its hard disk

Hard Disk Recording Red The VCR is recording

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General information

Table 1: VCR LED behavior (continued)

LED Color Indicates

System Load Green The VCR is processing conference data.

The LEDs represent the media processing load of the VCR. The column numbered 1 represents audio load. The other columns represent video DSP load. Media processing load is also displayed in the web interface: go to

Status > General

Ethernet Port Status, for each Ethernet port:

FDX Green The link has been negotiated as a full-

duplex link

Act Green Packets are being transmitted on this

port

Link Green The speed of the link from this port,

which is either 10, 100, or 1000 Mbps

Power Blue The VCR is receiving power

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Connecting the VCR

Before you start

IMPORTANT: Before installing the VCR, you must read the safety

information at http://www.cisco.com/go/telepresence/safety

Step one: Connect power

Connect the power connector on the rear of the unit to the power supply using the supplied power cable. (There is no On/Off switch.)

Step two: Connect to Ethernet Port A

Connect an Ethernet cable from Ethernet Port A to an Ethernet switch (rather than a hub, to minimize interference from other devices on the network). The Ethernet port is a 10/100/1000 Mbps auto-sensing connection.

Only connect to Ethernet Port B if you need to connect the VCR to a second subnet.

Do not connect Ethernet Port A and Ethernet Port B to the same subnet.

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Initial configuration

Step one: Connect to the console port

1 Ensure power is connected to the VCR and the Status LED is green. 2 Connect the console port of the VCR to the serial port of your PC using the

blue RJ45 to DB9 cable supplied.

3 Use a serial terminal program, such as SecureCRT or HyperTerminal, to

connect to the VCR. Set your terminal software to the following settings:

 Baud rate: 38400  Data bits: 8  Parity: none  Stop bits: 1  Flow control: none

4 Press Enter and the following command prompt appears on the terminal:

IPVCR:>

Step two: Configure Ethernet Port A settings

The default setting for the VCR Ethernet ports is auto-sensing mode. If the switch ports to which you connect the VCR are not also set to auto-sensing mode, then you need to configure the VCR Ethernet ports to use the same speed and duplex mode.

Only connect to Ethernet Port B if you need to connect the VCR to a second subnet.

Both ends of the Ethernet connection must be configured in the same way. For example, either configure both ends of the link to be autosensing or configure both ends to operate at the same speed and duplex.

To establish a 1000Mbps connection, both ends of the link must be configured as auto-sensing.

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Initial configuration

 To configure Ethernet Port A, enter the following for auto-sensing mode:

ethertype auto

or to configure a speed and duplex, use the following command:

ethertype <10|100> <half|full>

To display the current configuration and status of the Ethernet ports, enter:



status

For example, to configure a full-duplex 100Mbps link, enter:

ethertype 100 full

To establish a 1000Mbps connection, both ends of the link must be configured as auto-sensing.

Step three: Assign an IP address to the VCR (optional)

The default setting for the VCR is to use DHCP to obtain an IP address. You can assign a static IP address if you prefer or if a DHCP server is not available.

If you want the IP address of the VCR to be assigned by your DHCP server, omit this step.

 To assign a static IP address, use the following command:

static <IP address> <netmask> <default gateway address> <DNS server address>

If you do not have a DNS server, use 0.0.0.0 as the DNS server IP address.

For example, to assign an address of 192.168.1.2 where the default gateway is at

192.168.1.1, enter:

static 192.168.1.2 255.255.255.0 192.168.1.1 0.0.0.0



To return to using DHCP after setting a static address, use the following command:

dhcp

Step four: Discover the IP address of the VCR

1 To display the current status of the IP address, enter: status

If you have DHCP enabled on your network and you are allowing the VCR to acquire its address using DHCP, the IP address that has been acquired by Ethernet Port A will be shown; if you have assigned a static IP address, that is the address that will be shown.

2 Make a note of the IP address. You will use this to access the web interface of the

unit.

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Configuring the VCR

Step one: Log in to the VCR

All administration of the VCR is performed via the web interface.

To log in to the web interface of the VCR:

1 Use your browser to navigate to the IP address of the VCR (to discover the IP

address, refer to the previous section).

2Click

Step two: Using an H.323 gatekeeper or SIP registrar (optional)

Using an H.323 gatekeeper makes it easier for H.323 end-users to watch and make recordings using directory numbers rather than requiring them to know the IP address or host name of the VCR. Likewise, a SIP registrar makes it easier for SIP users to watch and make recordings.

To configure the VCR to use an H.323 gatekeeper:

Click here to log in, and then click Change log in and enter the user

admin with no password.

name

Cisco recommends that you change the admin account to use a password as soon as possible. To do that, go to

Users, click the admin link, and

provide the required user information.

1 In the web interface of the VCR, go to 2Enable

H.323 gatekeeper usage and configure the settings you require, using

Settings > Gatekeeper.

the online help for further assistance.

3Click

Apply changes.

To configure the VCR to use a SIP registrar:

1 In the web interface, go to

Settings > SIP.

2 Configure the settings you require, using the online help for further assistance. 3Click

Apply changes.

Before you configure the VCR to use, and register recordings to, a SIP registrar, you must set up the VCR and its recordings on that SIP registrar.

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Configuring the VCR

Step three: Add endpoints (optional)

You can define pre-configured endpoints. This means that when an end-user calls in to the VCR from an endpoint to watch a recording, the VCR will use the correct settings for that endpoint. It also means that when calling out to endpoints from the VCR, you choose the pre-configured endpoints from a list, rather than entering endpoint details every time.

To define pre-configured endpoints:

1 In the web interface of the VCR, go to

 To add a H.323 endpoint, click Add H.323  To add a SIP endpoint, click Add SIP

Endpoints:

2 Configure the endpoint settings you require, using the online help for further

assistance.

3Click

Add endpoint.

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Using the VCR

There are a number of ways to create a recording:

 Call in to the VCR’s auto attendant and select Record this session to record

yourself. Refer to the online help for information on calling the auto attendant

 Call out and record. The VCR, via its web interface, calls out to an H.323 or SIP

endpoint and records its media streams

 Call in to the VCR after it has been configured to record incoming calls by

default. The setting for the default incoming call action is in

Connections

 Call a specific gatekeeper ID or registered SIP extension that has been

configured to trigger recording

 Call another endpoint through the VCR (a point-to-point call) via a prefix the

VCR has registered with a gatekeeper or with a SIP registrar. This has the same effect as calling that endpoint directly, except that the VCR is also in the call and records both endpoints’ media streams

Equally there are a number of ways to play back a recording:

 Call out and play. The VCR, via its web interface, calls out to a H.323 or SIP

endpoint and plays back a recording to it

 Stream the recording to a user’s desktop via a player application such as

QuickTime

 Call in to the VCR’s auto attendant and select the recording for play back  Register the recording with a gatekeeper or SIP registrar and play it back by

calling its registered gatekeeper ID or SIP extension

Settings >

For further information about creating and viewing recordings, refer to the online help which is accessible from the VCR web interface and to the documentation on the web site.

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Using the VCR

Checking for updates

It is a good idea to regularly check for updates to the main VCR software image. This section describes how to upgrade the VCR using the web. Note that you can also upgrade the VCR using FTP; this can be more reliable if you are upgrading the device remotely. Upgrading your device via FTP is described in the release notes that are available alongside the software images in the support section of the web site.

To check for, and download, updates:

1 Log in to the VCR web interface and go to 2 Make a note of the software version that is currently installed. 3 Go to the support section of the web site and check if a more recent release is

available for the VCR.

4 If a more recent release is available, download it and save it locally.

To upgrade the VCR:

1 Unzip the software release file that you downloaded. 2 In the VCR web interface, go to 3In the 4Click

Main software image section, click Browse and locate the unzipped file.

Upload software image. The browser begins uploading the file to the

Settings > Upgrade.

VCR, and a new browser window opens to indicate the progress of the upload. When finished, the browser window refreshes and indicates that the software upgrade is complete.

5Go to

Settings > Shutdown and shut down and restart the VCR.

Status > General.

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Troubleshooting and technical support information

Using the event log to help solve a problem

You can use the event log to produce debugging information to assist technical support in solving any problems. Event logging capture filter topics are set by default to

Errors, warnings and information. Do not change the capture filter topic level

without the guidance of technical support.

Getting more help

Cisco recommends registering your product at http://www.tandberg.com/

services/video-conferencing-product-registration.jsp in order to receive

notifications about the latest software and security updates. New feature and maintenance releases are published regularly, and we recommend that the VCR’s software is always kept up to date.

If you experience any problems when configuring or using the VCR, consult the online help (available within the UI of your VCR) for an explanation of how its individual features and settings work. If you cannot find the answer you need, check on the web site at http://www.tandberg.com/support running the most up-to-date software and for further relevant documentation.

You or your reseller can get help from our support team by raising a case at http://

www.tandberg.com/support/video-conferencing-online-support.jsp. Make sure

you have the following information ready:

 The serial number and product model number of the unit  The software build number which can be found on the product user interface  Your contact email address or telephone number  A full description of the problem

to make sure that the VCR is

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Technical specifications

Power requirements

Tab le 2: VCR ratings

Rating Value

Nominal voltage 115V to 230V 50/60 Hz

Current rating 2A Maximum

Supply voltage range 100 to 240V 50/60 Hz

Over-current protection

Ensure the supply to this unit is protected by a branch circuit protector rated by a maximum of 20A.

Caution — over-current devices must meet applicable national and local electrical safety codes and be approved for the intended application.

Operating environment

The VCR must only be used within the following environmental conditions:

Table 3: Operating environment

Environment Temperature Humidity

Operating environment 0°C to 35°C 10% to 95%

(non-condensing)

Non-operating environment -10°C to 60°C 10% to 95%

(non-condensing)

Optimum operating environment 21°C to 23°C 45% to 50%

(non-condensing)

Antistatic precautions

When servicing or removing components or connections, first attach an antistatic wrist strap to an appropriate Earth point.

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Disclaimers and notices

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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