Cisco TelePresence EX60, TelePresence EX90 User Manual

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Page 1

Cisco TelePresence EX60 and EX90

T C 7. 2

User Guide

Page 2

Contents

What’s in this guide

Introduction to Video Conferencing

Best Practice Tour the touch screen Log Onto a System with Your Own Credentials

Video Calls

Place Call From Contact List Edit a Contact List Entry, then Place the Call Place Call Using Name Place Call Using IP Address Place Call Using Number Receive Call Receive Call While in Another Call Transfer Consult and Transfer Disconnect Yourself From Call Put Call on Hold and Resume a Call on Hold Shared lines Change Call Rate Enable Do Not Disturb Enable Standby View Keypad While in a Call Add Additional Participants to Existing Call Add Incoming Call to Existing Call View Meeting Participant List Manage Conference Call Layout Lock Speaker Disconnect Participant from Call

Share Content

Start and Stop Presentation Share a Physical Document Change Presentation Layout

Scheduled Meetings

View Meeting List Join Scheduled Meeting Parallel Meetings

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Contacts

Directory Recents Favorites Add Someone to Favorites, While in a Call

Camera

View Camera Settings Manage Selfview Resize the Selfview PiP Move the Selfview PiP Control the Camera of the Other Participant

Connections and Settings

Connect the EX60 Connect the EX90 Gain Access to the Settings Setting the Background Image Ringtone & Sound Bluetooth Camera Control Display Select Language System Information Call Status Diagnostic Mode Restart System Administrator Administrator Settings—Set Date and Time Administrator Settings—Call Details Administrator Settings—Provisioning Wizard Administrator Settings—Multipoint Mode Administrator Settings—IP & VLAN Administrator Settings—Network Status Touch Administrator Settings—SIP Administrator Settings—H323 Administrator Settings—EMC Resilience Mode Administrator Settings—Web Snapshots Administrator Settings—Factory Reset

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All entries in the table of contents are clickable hyperlinks that will take you to the corresponding article.

To go between chapters, you may

also click on any of the icons in the sidebar.

Note! Some of the features described in this user guide are optional and they may therefore not be present on your system.

Page 3

Introduction

to Video

Conferencing

Page 4

Introduction to Video Conferencing

Best Practice

A successful video conference provides a face-to-face meeting, even if the participants are miles or continents apart. Keep in mind that it still is a meeting— normal etiquette and dress code apply even here.

General

Consider setting the unit to Automatic

•

Answer, but mute the microphone for privacy reasons, if possible.

Do not forget to rehearse “the noble

•

art of operating a video system” to the extent needed.

In the meeting room

Make sure that you do not experience

•

obstacles blocking the view to the microphone at all times.

Noise sources like computers placed

•

on the table should always be placed away from the microphone of your unit. The noise from such sources is often perceived as surprisingly loud by the remote participants.

Pay attention to the background your

•

system will provide to the remote participants. If the camera captures the corridor outside your oce, people passing by may distract your remote participants. This applies as well to curtains with a distinct texture pattern and, in particular, to curtains moving due to draught in the room.

If you are going to share content you will

•

normally make use of duo video. That implies the use of two video streams, one showing the presentation and the other showing the presenter—or the

group of presenters. Smaller systems may force you to choose between showing the presentation or the presenter.

For duo video some attention is needed.

•

Duo video is sometimes shown side–by– side with half the screen showing the presentation and the other half showing the presenter. Provide the impression that you seem to look towards the presentation instead of the impression that you sit with your back towards it, when all is viewed on the remote monitor. If in doubt, look straight into the camera to avoid this situation.

Other Tips

Brightness control

To adjust brightness, colors or other

settings of your system, use the touch pad. Adjust the monitor to suit the conditions of the conference room.

Page 5

Introduction to Video Conferencing

Tour the touch screen

Tap the upper left corner to activate /

deactivate the Do not disturb

feature, to activate /deactivate the

Standby feature, and to access the

Settings.

Note that some of

the features shown

here are optional and

may not show up on

your system.

Tap the ? to contact or access the

Help desk, if

available.

Tap the

Camera icon

to activate

self-view

and camera

settings.

Tap the Headphones icon to select between loudspeaker and headphones.

Time of day is indicated in the upper right corner.

Tap to mute / unmute microphone.

Adjust volume here (tap and drag).

Any messages to you while you were away will be indicated here.

Operating tips

Tap the touch screen to wake up the system, if needed.

Tap a button to activate its function.

Tap Dial to

invoke the dial

pad.

When set to Do Not Disturb, ringtones are muted and call attempts made by others to reach you will appear as missed calls. You may, however, place calls as much as you like.

As default, there is a 60 minutes timeout on the Do not disturb (after which the system will return to normal operation), but this may have been changed to a dierent setting by your Video Support Team.

Tap Contacts

to invoke the

list of contacts

including Favorites,

Directory and

Recents.

Tap

Meetings to

invoke a list of upcoming scheduled

meetings.

Tap

Messages to invoke the

voice mail system, if applicable.

Scroll in lists as outlined.

Page 6

Introduction to Video Conferencing

Log Onto a System with Your Own Credentials

Tap Sign In, as outlined.

The system will conrm a

successful sign-in. You will now receive calls destined for you.

Select your prole, as outlined.

Input your

credentials

and tap Sign In, as outlined.

About Hot-desking

Video systems located in meeting rooms and quiet rooms and running under CUCM (Cisco Unied Communications Manager) may allow you to log in to the video system with your own personal credentials.

CUCM will then route all incoming calls destined for you to that specic video system.

To sign out tap Sign-out, as outlined.

You will be prompted to conrm your intentions.

Page 7

Video Calls

Page 8

Place Call

Place Call From Contact List

Tap Contacts, as outlined.

Key in the name,

number, or IP address.

Matches will appear as

you type.

To search

for someone in a specic list (Favorites, Directory or Recents), tap that list (a) and then scroll down (b) to locate the entry.

mode and the extended numerical

mode tap the key in the lower left

corner of the keyboard, as outlined.

There is an

extended

numerical mode

available, which

also contains

special characters.

To toggle between

the alphanumerical

Alternatively, tap the Search or Dial eld, as outlined. This will invoke the virtual keyboard.

When you are ready to place the call, tap the green Call button.

About the Lists of Contacts

Your lists of Contacts consist of

three parts:

Favorites. These contacts have

put there by you. These entries will typically be someone you call frequently or otherwise need to access in a swift and convenient manner from time to time.

Directory will typically be a corporate

directory installed on your system by your video support team.

Recents is a list of calls you have

placed, received or missed earlier.

You may clear the Recents list for

privacy reasons, see “Recents” on

page 40.

The following options apply:

You may key in a name, number or

•

an IP address and the system will look in all lists for you.

You may tap a tab and then scroll

•

through the list or key in a name or number. Your search will then be restricted to that specic list.

You may add the entry to the list of

•

Favorites; edit aspects of the entry

before calling; change the call rate and remove the entry from Recents,.

Page 9

Place Call

Edit a Contact List Entry, then Place the Call

Tap More ( ) to gain access to the options, as outlined.

Tap Edit & Call,

as outlined. This will invoke the virtual keyboard.

About Entry Edits

You may have to edit an entry in one

of the Contact lists before you place the call. There may be a need to add a prex, a sux or otherwise alter the entry to ensure success.

Apply your editing

and tap the green CALL

button, as outlined, to place

the call.

Page 10

Place Call

Place Call Using Name

Tap Dial, as outlined, to invoke the numerical dialpad.

Tap Keyboard

), as outlined

( to invoke the virtual keyboard.

Key in the name.

Matches will appear as

you type.

About Placing Calls

You may call someone who is not

listed in your list of contacts by keying in their name, address or number using the virtual keyboard of the Touch pad.

Anyone you have previously called

will appear in the Recents list (until you clear that list) and you may then transfer any of them to your list of Favorites. This is described in the section Contacts.

Calling extensions. Sometimes you may be urged to enter numbers during a call, typically to reach extensions or to provide a pin code.

Tap Keypad (this button appears as

soon as the call is placed) to invoke the keypad needed for this.

There is an extended

numerical mode available, which also contains special characters.

To toggle between the

alphanumerical mode

and the extended numerical mode tap the key in the lower left corner of the keyboard, as outlined.

When you are ready to place the call, tap the green Call button.

Page 11

Place Call

Place Call Using IP Address

Tap Dial, as outlined, to invoke the numerical dialpad.

Type the IP address.

Tap and hold

the point sign used in IPaddresses.

to type

192.19 8.100 .1

When you are ready to place the call, tap the green Call button.

About Placing Calls

You may call someone who is not

listed in your list of contacts by keying in their name, address or number using the virtual keyboard of the Touch pad.

Anyone you have previously called

will appear in the Recents list (until you clear that list) and you may then transfer any of them to your list of Favorites. This is described in the section Contacts.

Calling extensions. Sometimes you may be urged to enter numbers during a call, typically to reach extensions or to provide a pin code.

Tap Keypad (this button appears as

soon as the call is placed) to invoke the keypad needed for this.

Page 12

Place Call

Place Call Using Number

Tap Dial, as outlined, to invoke the numerical dialpad.

Type the number.

When you are ready to place the call, tap the green Call button.

About Placing Calls

You may call someone who is not

listed in your list of contacts by keying in their name, address or number using the virtual keyboard of the Touch pad.

Anyone you have previously called

will appear in the Recents list (until you clear that list) and you may then transfer any of them to your list of Favorites. This is described in the section Contacts.

Calling extensions. Sometimes you may be urged to enter numbers during a call, typically to reach extensions or to provide a pin code.

Tap Keypad (this button appears as

soon as the call is placed) to invoke the keypad needed for this.

Page 13

Receive Call

If you set up the system to respond to incoming calls automatically (Auto Answer) you may want to mute the system microphone(s), to preserve privacy.

Microphone(s) are muted if this symbol is illuminated.

To mute / unmute the

microphone(s), tap the symbol.

If Someone Calls You

If someone calls you, you may

•

accept, decline or ignore the call.

If you decline the call, busy

•

information will be sent to the calling party.

If you ignore the call, the calling

•

party will perceive this as if you were absent (you did not pick up the call.

You may want to set your system

•

to respond automatically to an incoming call (Auto Answer). This is described in “Administrator

Settings—Call Details” on page

65. Observe that your video

support team may have password protected this menu.

If you choose to activate Auto

•

Answer you may want to mute the

microphone to preserve privacy.

This must be set up manually every

time.

Page 14

Receive Call

Receive Call While in Another Call

The identity of the new

incoming call.

Add: If your system

is equipped with the MultiSite option you may merge the

incoming call with the

existing.

For systems without

MultiSite installed,

the incoming call may

still be merged, but

as an audio-only call

(not shown).

Decline the incoming call

and carry on as you have

been doing.

About the Options

If you already are in a call, you may accept another incoming call under certain circumstances.

Accept the incoming call, while holding the current call or group of calls.

Accept the incoming call,

while ending the current call

or group of calls.

Page 15

Transfer Call

Transfer

In a call tap

Transfer, as

outlined.

Locate whom to call in the usual way.

Place the call in the usual way.

About Transfer

Basically, you have two options when transferring calls; viz. unattended and consultative transfer.

The scenario described on this page

is the unattended transfer, where you transfer the call to someone else without consulting that person before the transfer is carried out.

If you consult the person rst, you will transfer after having used the swap feature—see the next page for more on this.

Tap Complete

transfer—see

also text in side

bar.

The call will be transferred.

Page 16

Transfer Call

Consult and Transfer

Assume that

you are in a

call. Tap Hold,

as outlined.

Tap + Place New Call, as

outlined, or tap Resume to go back to the one you were in call with (to undo your action).

About Consult and Transfer

This feature allows you to be in a call

with two parties, but one at a time only.

You may swap whom you are in call

with, and you may connect the two together, while you leave the call.

Locate whom to call in the usual way.

Place the call in the

usual way.

You are now in the new call while the one you were in call with still is on hold.

Tap Swap to go between the two parties and Transfer to connect the two together, while you leave the call.

Page 17

End Call

Disconnect Yourself From Call

About Disconnecting Yourself

Tapping End in a call will disconnect

yourself from a call. In a call with two parties only, this will then terminate the call.

In a conference call with multiple participants tapping End will terminate your participation only if you are a regular participant.

However, if you are the host of such a conference, i.e. the one who initiated it, tapping End will cause the entire conference to terminate.

To disconnect

yourself from a call, tap End, as outlined.

Page 18

Hold

Put Call on Hold and Resume a Call on Hold

Assume that

you are in a

call. Tap Hold,

as outlined.

Tap Resume to

go back to the one you were in call with (to undo your action).

About Putting on Hold

Putting someone on hold is typically something you do as an initial step when transferring someone to another person, but it may also be used when you need to consult a person or as an alternative to muting also including stopping the video transmission.

Page 19

Call center

Shared lines

If there is activity on the shared line,

this will be indicated as outlined.

If someone on the shared line has

put herself on hold, you may pick

that call up by tapping RESUME, as

About this feature

Video systems used in call centers may be set up to share a common line so that anyone of those sharing a line may respond to an incoming call.

outlined.

If the current call has not been

put on hold, you may barge in by

tapping Barge.

Page 20

Call Rate

Change Call Rate

This can be done

before you call

someone only.

Tap More

) to gain

(

access to the options, as

outlined.

Tap Call Rate, as outlined.

Change the call rate by moving the slider, as outlined.

About Call Rate

Call rate is the term used to express the amount of bandwidth allocated to the call and is measured in kbps (kilobits per second).

The higher the call rate is, the

better the quality will be, but on the expense of higher bandwidth consumption.

The system comes with a default

call rate. This is set by your video support team as a part of the

Administrator Settings (password

protected).

Why would you like to temporarily change this setting? In most cases you will use it to avoid choking the video call when you try to call someone at a higher rate than their system and connection support.

Call rate cannot be changed during a call, but you may change it just before you place a call, as outlined here.

Page 21

Availability

Enable Do Not Disturb

Tap the eld in the

upper left corner, as

outlined.

Tap Available or Do not Disturb, as outlined.

About Do Not Disturb

Your system can be set to not

respond to incoming calls. You may, however, use it to call others as much as you want.

Tap anywhere outside the menu to exit the menu, putting changes into eect.

Page 22

Availability

Enable Standby

Tap the eld in the

upper left corner, as

outlined.

Tap Standby, as outlined.

About Standby

Your system can be set to Standby

to save electrical energy. You will still be able to receive calls as usual.

The screen will turn itself o after a few seconds. Tap the screen to wake it up.

Page 23

Add Extension Numbers and Pin Codes

View Keypad While in a Call

Using Keypad in a Call

In a call you may get prompted to submit numbers to be able to reach an extension or otherwise gain entrance to something (for example by means of a PIN-code).

To be able to submit this you will

need to invoke the keypad on the touch screen.

In a call, tap Keypad, as outlined.

Page 24

Conference Calls with Multiple Participants

Add Additional Participants to Existing Call

Assume that you already are in

a call. This call may have been

initiated by you or by someone

else (someone have called

you).

Place the call, in the usual way.

You may alter the Call settings

of that call before you place

it—see side bar for more.

Tap Add,

as outlined.

You may be

prompted to tap Merge to create the conference, as outlined.

Locate whom to call, in the usual way.

This new call will now be

added to the existing, thus creating a conference.

You may cancel this

call, as outlined, without terminating the rst call you were in.

About Video Conferences

Your video system may be equipped

with the capability to initiate a video conference with several participants.

The maximum number of participants

supported by your video system will depend on system conguration and the video infrastructure. If in doubt, contact your video support team.

If you want to initiate a video conference, you must call each participant one by one.

If you are the one who initiated the conference initiated the conference you will be able to terminate the entire conference as well. The other participants, however, may only disconnect themselves from the conference.

Call settings. Those you call may have video systems with dierent bandwidths. You are not constrained to set all participants to a bandwidth that all systems support. The Call rate may be set individually for all participants in order to provide everyone with the best quality available for their system. See

“Change Call Rate” on page 20.

This is an optional feature that may, or may not, be installed on your system.

Page 25

Conference Calls with Multiple Participants

Add Incoming Call to Existing Call

The identity of the new

incoming call is stated

here.

Add: Provided

that your system

supports it: Accept

the incoming call

and merge it with the

ongoing call.

Some systems may

accept that you

merge the incoming

call with the existing,

but as an audio-only

call.

You may be

prompted to put the

current call (or group

of calls) on hold

before merging can

take place.

Accept the incoming call, while holding the current call or group of calls.

Decline the incoming call

and carry on as you have

Accept the incoming

call, while ending the

current call or group of

calls.

been doing.

About Adding Incoming Calls

Assume that you are already in a call.

If you then receive another incoming call, you will have the following options:

You may decline the call and

•

continue with what you were doing.

You may put the current call on

•

hold and accept the new call. At any time you may swap between the two.

You may transfer the incoming call

•

to someone else, including the one you were talking to.

You may, after putting the

•

incoming call on hold, later decide to merge this call with the existing

(optional feature).

You may merge the incoming

•

call directly with the ongoing call

(ACCEPT & MERGE). This applies

to MultiSite equipped systems only.

Page 26

Conference Calls with Multiple Participants

View Meeting Participant List

In a call, swipe your

nger horizontally

to the left, as

outlined...

...or tap the little

dot not shown in

white, as outlined.

Using Participant List

This is a convenient way to obtain

information about all the participants and their current status.

In addition, you may use the list to disconnect participants from the conference or to grant them certain rights, such as to retain the position as prominent speaker even if someone else starts speaking.

These features are outlined on the

following pages.

The list will show all the

participants, who is speaking

for the time being, who is

sharing content (if applicable),

as well as who has been put

on hold (if applicable).

Page 27

Conference Calls with Multiple Participants

Manage Conference Call Layout

To change the existing

layout on your video screen,

tap Layout, as outlined.

Tap the new preferred

layout, as outlined.

The new layout will now be put in eect.

About Layout Options

You may alter the screen layout

when you are in a call. The Touch pad will show the options available.

The actual options may dier from

what is shown here, but the Touch device will always show you what is available.

The WYSIWYG (what you see is what

you get) principle applies even here.

Including a Selfview

Selfview (what the others see from your video system) may be added to any layout in the usual way. To invoke the selfview See “Manage

Selfview” on page 45.

If needed, you may also move the selfview to a dierent location.

See “Move the Selfview PiP” on

page 47.

Page 28

Conference Calls with Multiple Participants

Lock Speaker

Start with a layout

showing one the

participants as the

prominent speaker,

and tap that

speaker’s avatar.

This is an example of a layout with

one of the participants shown as the prominent speaker, i.e. shown larger than the other(s).

About Lock speaker

In a video conference with several participants the one who speaks will, as default, be shown as the large image (provided you haven’t set up the layout otherwise). This is referred to as voice switching.

However, you may want to keep showing one of the participants as the prominent speaker, typically shown larger than the others.

To make this happen activate the

function Lock as speaker, as shown on this page.

Tap Lock as speaker, as

outlined.

Once activated the name

of this eld will change to

Unlock as speaker.

To unlock, repeat the process

tapping Unlock as Speaker

instead.

Page 29

Conference Calls with Multiple Participants

Disconnect Participant from Call

Tap the participant

to be disconnected,

as outlined.

You must be

entitled to do so.

You may also invoke the list of

participants and tap a participant in that list.

About Disconnect

Any participant entitled to it may

disconnect any of the other participants. Tap the participant, either in the view as shown, or in the list of participants (see “View

Meeting Participant List” on page

26). Then tap Drop, as outlined.

Tap Drop to disconnect the

selected participant, as

outlined.

Page 30

Content

Page 31

Share Content

Start and Stop Presentation

Tap Share, then View

PC, if applicable.

About Content Sharing

Your video system may serve as

your PC screen outside calls. In a call tap View PC to see the desktop.

Your desktop will not be exposed to

the other side. You will need to tap Share to expose your desktop.

In a call you may view your PC screen without sharing it with the remote site(s). If the thumbnail image showing the other participants obstructs important parts of your PC-screen you may move it in the same way as you may with a PiP (see “Move the Selfview PiP” on

page 47).

More about using your video system as your PC screen can be found in

“Connect the EX60” on page 50

and “Connect the EX90” on page

51.

To stop the Presentation, tap

Stop Sharing.

Page 32

Share Content

Share a Physical Document

The camera can be tilted, if needed, to serve as a document camera. Image will be ipped vertically (turned upside down) to show it correctly to those you speak to (the other side).

Share Physical Objects

The camera can be tilted as shown

to enable you to share items on your physical desktop (we are not referring to the virtual desktop of your computer screen).

The image will be ipped vertically to

show it correctly to the other side.

Page 33

Share content

Change Presentation Layout

Tap Layout, as outlined, to invoke the layout options.

About Presentation Layout

You may be able to change

the layout of the screen during presentations. Typical options available will be with or without showing the presenter and showing the presenter as either a PiP (Picture in Picture) or PoP (Picture outside Picture).

The layout options available on

your system may dier from those shown here, but the layouts shown are always those you may choose between.

Select your preferred layout

by tapping it.

Page 34

Your video system may be

connected to a management system capable of scheduling video meetings for you. Any meetings scheduled will then appear in a List of Meetings on your Touch device.

Scheduled

Meetings

Page 35

Scheduled Meetings

View Meeting List

Tap Meetings

to invoke the list of meetings.

The meeting list will

typically look like shown here.

Tap an entry in the

list to obtain more information about the meeting.

Tap on the little

expansion symbol, as outlined, to get even more information.

Tap again to collapse

the information box.

Meeting List Basics

Your video system may be connected

to a management system capable of scheduling video meetings. Any meetings scheduled will then appear in a List of Meetings.

The List of Meetings contains a list of

upcoming, meetings scheduled to take place during the next 14 days (this setting may have been changed by your video support team). The list is sorted using grouping headers.

The main grouping category is by

day (e.g.: TODAY, TOMORROW, then WEDNESDAY, JUNE 20, 2014 etc).

If you tap an item in the list then more information will become available.

When a scheduled meeting appears as Private meeting it will contain information about the organizer only.

There will be no title, no expandable

meeting outline as well as no dial-in information.

Page 36

Scheduled Meetings

Join Scheduled Meeting

If you tap a meeting in the list you will see more about the meeting.

The start and end time of the

scheduled meeting are given in the

expanded meeting information.

Although the default setting lets you join in up to 10 minutes in advance, your video support team may have implemented a dierent setting.

A scheduled meeting may connect you automatically, or you may have to tap Join Meeting.

When the meeting starts you will be oered to join in, to postpone the oer to join in for 5 minutes, or to just dismiss the oer.

About Joining

On your video system the Meeting Reminder will appear once it is possible to join a meeting. Exactly when that will be depends on the

Start time buer setting. Default

buer setting is 10 minutes, but

video support team may have

your changed this. It is not possible to join the meeting earlier than the setting dictates.

The meeting reminder contains

a time indicator stating when the meeting starts, or alternatively for how long the meeting has been going on (an ongoing meeting is referred to as a Meeting in progress).

The text Starting now will be shown

during a time interval spanning from 30 seconds before to 30 seconds after the scheduled start time of the meeting.

Extending an ongoing meeting

Scheduled meetings have a xed start and end time. You may want to extend an ongoing meeting. This will be accepted by the system if no other meeting is scheduled for any of the video systems involved, during the period of possible extension.

If an extension is sustainable, the Meeting will end notication will include an

Extend and a Dismiss option.

To extend a meeting, tap the Extend button.

If you are in a call when the meeting starts you will also be oered to join in while at the same time put the current call on hold, just like any other situation where someone calls you while you already are in a call.

Page 37

Scheduled Meetings

Parallel Meetings

Choose Your Meeting

Whenever Parallel meetings occur (two or more meetings taking place simultaneously), the reminder will be displayed in context of the meeting list, displaying all upcoming meetings. Choose which meeting to join and then join the selected meeting.

Meetings taking place simultaneously are referred to as parallel meetings. The meeting names used in this example solely appear to illustrate that the meetings are parallel meetings.

Page 38

Contacts consists of three parts; a Directory, which typically is your corporate phone book; Recents which is a list of recent calls and nally Favorites, which is your personalized list of people you call frequently or otherwise need to get easy access to.

Contacts

Page 39

Contacts

Directory

Finding an entry in the Directory by scrolling through the list:

Tap

Contacts,

as outlined.

Finding an entry in the Directory by searching for it:

Tap

Contacts, as

outlined.

Tap Directory, if

needed.

Tap Directory, if

needed.

Scroll through the list to locate the entry, as outlined.

Tap Search or Dial, as outlined, to invoke the virtual keyboard and key in a name, number or address. Possible matches will appear as you type.

About Directory

The Directory serves as your cor-

porate phone book. This directory cannot be edited by you. You may, however, copy entries to your list of Favorites and edit them there.

Tap a folder to show its contents,

scroll, if needed, to locate a folder or an entry within a folder.

Once located, tap the entry to call, edit or add to your list of favorites in the same way as with the Recents list (see the previous page for more on this).

When searching within the corporate Directory, the search will apply to the current directory folder and its subfolders only. To go one level up, tap Back. To make the search apply to the entire corporate directory, do not enter (tap) any folder before the search is commenced.

It may happen that an entry copied from the directory to the list of favorites later is updated in the directory.

This update will not be reected in

your list of favorites—you must then manually update the entry in the list of favorites.

Page 40

Contacts

Recents

Gaining access to the Recents list:

Tap

Contacts, as

outlined.

Removing a single entry:

Select an entry

in the Recents

list by tapping it.

Then tap More

( ), as

outlined.

Tap Recents to invoke the list of recent calls.

Tap Remove from

Recents to remove the entry. You will be prompted to conrm your intentions.

For privacy reasons you may want to remove an entry from the Recents list or clear the entire list.

The same persons may have called

you (or you called them) several times. Each such call will create an entry in the Recents list.

Note that if you choose to remove a single entry in the list, any other instances of that entry will not be removed from the list.

About Recents

The Recents lists the received,

placed and missed calls since the last time the list was cleared.

Tap an entry and you may:

Call the entry by tapping CALL.

•

Add the entry to an ongoing call

•

(optional).

Add the entry to Favorites.

•

Edit the entry information and then

•

place the call.

Change the call rate settings.

•

Remove the entry from the list.

•

Clear the entire list.

•

Clearing the entire Recents list:

Tap Contacts,

if needed.

Scroll, as outlined, to get to the top of the list.

Tap Clear Recents, as outlined.

Page 41

Contacts

Favorites

Adding someone from Directory or Recents to the list of Favorites:

In the Contacts panel, tap Directory or Recents, if needed.

Tap Add to Favorites, as outlined

Scroll through the list to locate the entry, as outlined.

About Favorites

The Favorites is your own shortlist of

contacts you frequently call or otherwise want to have easy access to.

Favorites may be populated from the Recents or Directory lists as well as

from manual entries.

Tap that entry (a) and

then (b) tap More ( ),

as outlined.

Manually adding someone to the list of Favorites:

Tap Search or Dial, as outlined, to invoke the virtual keyboard.

Tap Save to exit the menu putting your changes into eect. If you tap the name and/or URI, you may edit the entry.

Key in a name, number or address. Possible matches will

appear as you type.

You may also call the

person you just made a favorite.

Tap the match, if

applicable (a) and then little

arrow (b), as outlined, and

continue from (3) above.

Page 42

Contacts

Add Someone to Favorites, While in a Call

In a call, tap the avatar.

In a video conference with several participants, tap the avatar that you want to add to Favorites.

Tap Add To Favorites,

as outlined.

Edit the

entry, if needed.

About this feature

There are several ways to add

someone to the list of Favorites and one of them allows you to do this while in a call.

You may, after a call, realize that

you should have added the one you were in call with to the list of Favorites. To do this use Recents and Add To Favorites from there, see “Recents” on page 40.

Tap Close, to hide the

keyboard, as outlined.

Tap Save to add

new Favorite, as outlined

Page 43

Camera

Page 44

Camera

View Camera Settings

Tap Camera, as outlined, to invoke the camera adjustment menu.

Turn Selfview

On and O.

Maximize/minimize Selfview.

About Camera Settings

The camera settings let you control

the zoom of the camera.

In a separate menu, you may further adjust whitebalance, exposure and backlight compensation for your camera. This is shown in “Camera

Control” on page 56.

In addition selfview (the image that the others see from your system) can be turned on and o as well as be shown minimized or maximized.

If the position of the selfview blocks important parts of the image on your screen, it can be moved. How to do this is shown in “Move the Selfview

PiP” on page 47.

Zoom in and out.

Page 45

Camera

Manage Selfview

Outside a call:

Tap Camera, as outlined. Tap Selfview to turn it on.

You may now resize the selfview image (see the following page for more), or control the camera’s pan, tilt and zoom (see the previous page for more).

In a call:

Tap anywhere outside the

menu to exit.

About Selfview

The Selfview shows what others see

from your video system. You will normally use it to conrm that they see what you want them to see.

The Selfview appears as a PiP

(Picture-in-Picture).

The position of Selfview PiP can be

changed if you wish—see “Move

the Selfview PiP” on page 47 for

details on this.

Tap the selfview avatar,

as outlined.

You may now switch

the selfview o or maximize or minimize it.

Tap anywhere outside the

menu to exit.

Page 46

Camera

Resize the Selfview PiP

Tap Camera, as outlined. Tap Selfview to turn it on.

You may now tap Maximize to

get a full-screen Selfview.

Repeat the process to minimize, or deactivate the selfview by tapping the Selfview icon again.

You may also use this to gain

access to controlling your own camera.

Why Resize the Selfview?

The selfview shows what others see

from your video system. You will normally use it to conrm that they see what you want them to see.

The selfview appears as a PiP

(Picture-in-Picture).

From time to time you may want to have the selfview activated during the meeting.

You may want to zoom, pan or tilt

your camera to provide a better view for the other participant(s). To get a better view, you may want to maximize the selfview.

To exit this

menu, putting changes into eect, tap anywhere outside the active menu.

Page 47

Camera

Move the Selfview PiP

Tap Selfview in the upper right part of the screen, as outlined to invoke the selfview, if needed.

Press and hold your nger within the selfview area, as outlined.

As soon as it turns blue drag the selfview to the new location. Possible locations are indicated, as outlined.

Why Move the Selfview?

The Selfview shows what others see

from your video system. You will normally use it to conrm that they see what you want them to see.

The Selfview appears as a PiP

(Picture-in-Picture).

From time to time you may want to have the Selfview activated during the meeting. This could, for example, be to ensure that a lecturer in your room remains seen on the screen despite constantly moving around.

It may happen that the current position of the Selfview blocks important parts of the image on your screen. You may therefore want to move it.

Once you reach the location you want to have it in, lift your nger from the touchscreen.

The selfview will now assume

its new location.

Page 48

Camera

Control the Camera of the Other Participant

In a call, tap the avatar representing the other participant.

In a video conference with several participants, tap the avator representing the participant whose camera you want to control.

Tap Camera, as

outlined

Adjust the camera’s pan, zoom and tilt.

About Camera Control

Within video conferencing the term far end is often used to refer to the one you are talking to.

Likewise, the term near end is often used to refer to your side of the video meeting.

The ability to control the far end

camera requires that the far end system camera is remotely controllable. The feature cannot be applied to systems with a manual camera adjustment.

You will not have access to any

presets that may exist on the far end video system.

Tap anywhere outside

the menu to exit, as outlined.

Pan

Tilt

Zoom

Page 49

The video endpoints whose use

is described in this guide can be congured via the Touch screen controller or via its web interface. For full access to all congurable parameters the web interface must be used—the Touch pad provides access to a limited set of parameters only.

The web interface is described in

a guide available separately for download.

Connections and Settings

Page 50

Connections

Connect the EX60

Remove cover to get access to

the connector sockets.

Bend gently upwards where

the arrows indicate and then

Connect power here.



Connect your PC here if you need to share a single LAN connection with the EX60.

Connect your EX60 to the LAN.



Connect the touch screen controller.



DVI socket to use the EX60 as a PC screen.

Mini-jack socket for PC audio.



For service and maintenance.



pull out the lid.









Sockets

Connect headphones and external microphone here.



Screen resolution. A resolution of 1920 × 1080 is recommended. However, other resolutions may also be used as shown below.

Digital input via DVI

1920 × 1200 (not full screen) 1920 × 1080 (recommended) 1776 × 1000 (not full screen) 1680 × 1050 1600 × 1200 (not full screen) 1440 × 900 1400 × 1050 (not full screen) 1280 × 1024 (not full screen) 1280 × 960 (not full screen) 1280 × 800 1280 × 768 (not full screen) 1280 × 720 (not full screen) 1152 × 648 (not full screen) 1024 × 768 (not full screen) 960 × 600 (not full screen) 800 × 600 (not full screen)

Analog input via DVI

1920 × 1080 (recommended)

1680 × 1050 1600 × 1200 (not full screen) 1440 × 900

1280 × 1024 (not full screen)

1024 × 768 (not full screen)

800 × 600 (not full screen)

Use EX60 as PC screen

If you choose to use your EX60 as your PC screen, connect your PC to the sockets on the rear panel as shown below left. A resolution of 1920 × 1080 is recommended. However, other resolutions may also be used as shown in the left table.

Your EX60 will then serve as your

PC screen outside calls. In a call tap View PC to see the desktop. Your desktop is not exposed to the other side.

page <?>).

Screen resolution must be set via the web interface, using the Video Output HDMI [1] Resolution setting. For details on this, see the EX60 Administrator Guide, which is available separately for download.

Connect the cables as shown. Sockets are located behind the rear cover. If you have one LAN connection only—and need that for your PC—the EX60 has a built in Gigabit ethernet switch that enables you to connect your PC to the EX60 to access the LAN through the EX60.

Page 51

Connections

Connect the EX90

Remove cover to get access to

When mounting the cover back

Connect your PC here if you need to share a single LAN connection with the EX90.



Connect your EX90 to the LAN.



USB socket (for future use).



Connect the touch screen controller.



HDMI In (inner socket) and HDMI Out* (outer socket).



Connect PC video (for use as your PC screen)



Connect PC audio



Connect power here.



* HDMI out is used when connecting an extra monitor (typically for presentations).

the connector sockets.

The cover is vented in the lower left corner (external

view) due to the rear mounted

loudspeaker.

on, make sure the vents are

where the speaker is

(as shown).

       

Cover vents

Pull out

Sockets

Connect headphones and external microphone here.

A resolution of 1920 × 1200 is recommended. However, other resolutions may also be used as shown below.

Digital input via DVI

1920 × 1200 (recommende d) 1920 × 1080 1776 × 1000 (not full screen) 1680 × 1050 1600 × 1200 (not full screen) 1440 × 900 1400 × 1050 (not full screen) 1280 × 1024 (not full screen) 1280 × 960 (not full screen) 1280 × 800 1280 × 768 (not full screen) 1280 × 720 (not full screen) 1152 × 648 (not full screen) 1024 × 768 (not full screen) 960 × 600 (not full screen) 800 × 600 (not full screen)

You may connect an external monitor to your EX90 to have

•

it work with two monitors at the same time. The second monitor can be congured to show presentations instead of having everything on a single screen.

To enable the use of a second monitor the system must

•

be congured for it. This is done via the web interface using the Video DefaultPresentationSource setting. Doing so is described in the EX90 Administrator Guide which is available separately for download .

Analog input via DVI

920 × 1200 (recommended)

1680 × 1050 1600 × 1200 (not full screen) 1440 × 900

1280 × 1024 (not full screen)

1024 × 768 (not full screen)

800 × 600 (not full screen)

Use EX90 as PC screen

If you choose to use your EX90 as your PC screen, connect your PC to the sockets on the rear panel as shown below left. A resolution of 1920 × 1200 is recommended. However, other resolutions may also be used as shown in the left table.

Your EX90 will then serve as your

PC screen outside calls. In a call tap View PC to see the desktop. Your desktop is not exposed to the other side.

page 28).

Screen resolution must be set via the web interface, using the

Video Output HDMI [1] Resolution

setting. For details on this, see the EX90 Administrator Guide, which is available separately for download.

Page 52

Settings

Gain Access to the Settings

Tap the eld in the upper left corner, as outlined.

Tap

Settings, as outlined.

Scroll through the list to locate what you are looking for, as outlined.

About Settings

Care must be taken when altering the Settings to avoid that the system stops working. If in doubt, contact your video support team.

For security reasons, access to the

Administrator Settings may have

been password protected by your video support team.

To enter the Settings, tap the

Settings icon in the upper left corner of the touchpad, as outlined.

Page 53

Settings

Setting the Background Image

About Background Image

Select what shall be the background image on your Touch Pad and your screen. Tap on one of the thumbnails to use that image.

You may use your own image (for

example your company logo). This image must be uploaded via the web interface, see the Administrator guide for more on this (available for download separately).

Observe that the custom image will appear on the video screen only and not on the Touch Pad.

When a custom image is available, a second choice, Custom background, will appear (not shown here) to let you choose that image instead of the default background images.

Page 54

Settings

Ringtone & Sound

About Ringtone & Sound

The Ringtone & Sound Settings

window lets you specify:

Keytones On or O. When set

•

to on you will hear a sound every time you tap a eld on the Touch controller.

Ringtone volume. How loud your

•

ringtone shall sound.

Ringtone. Select among several

•

ringtones. You will hear a sample every time you tap a ringtone.

Note how the settings chosen are indicated. In the example shown, Keytones is set to On.

To exit this menu putting any

changes into eect, tap Exit. Note that there is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 55

Settings

Bluetooth

About Bluetooth

You may connect bluetooth

headsets to your EX video system.

Consult the manual for your bluetooth headset to learn how to pair your headset with the video system.

Page 56

Settings

Camera Control

About Camera Control

The Camera Control window lets

you set the whitebalance and exposure of the camera. If you do not want to tweak this yourself, just leave it up to the system by tapping Auto.

Backlight compensation comes in handy when there is much light behind you. Without compensation you will easily appear very dark to the far end.

Note how the settings chosen are indicated. In the example shown, Backlight compensation is set to O.

Page 57

Settings

Display

About DVI Mode

This menu allows you to set the DVI

mode to Analog, Digital or Automatic detection.

Page 58

Settings

Select Language

About Language Setting

The Language page lets you specify

the Touch interface menu language.

Page 59

Settings

System Information

About System Information

The System Information window

contains information on the system’s software and hardware versions and connections, SIP and H.323 status etc.

This information is typically what you

will be asked by the technical sta to provide in the unlikely event of system malfunction.

Page 60

Settings

Call Status

About Call Status

The Call Status window provides

information on call rate, encryption, as well as important video and audio parameters.

This information is typically what you

may be asked by the technical sta to provide in the unlikely event of system malfunction.

Page 61

Settings

Diagnostic Mode

About Diagnostics

For troubleshooting purposes you may enable additional system logging. Follow the on-screen instructions.

Note that system performance may be inuenced by an ongoing system logging.

This information is typically what you

may be asked by the technical sta to provide in the unlikely event of system malfunction.

Page 62

Settings

Restart System

About Restart

Use this to restart your system in an orderly and controlled manner. No settings are lost.

Page 63

Settings

Administrator

About Administrator

The Administrator settings will

normally have been password protected by your video support team.

Enter Username and Password followed by tapping Log in.

Page 64

Settings

Administrator Settings—Set Date and Time

About Time Setting

This window lets you specify your

preferred date and time formats, as well as the time zone.

If you set the Date and Time Mode to Auto (as has been done in this example), the system will look for an NTP server and get date and time from there.

If you choose to set NTP mode to Manual (as has been done in this example), you must specify the NTP server address to make things work.

Page 65

Settings

Administrator Settings—Call Details

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About Call Details

If you enable Auto Answer the system will respond by itself to incoming calls after a delay specied by you. Note that an activated auto answer may not provide you with the privacy desired. In the example shown here Auto Answer is set to O.

On certain occasions you may have to change the bandwidth (and hence the quality) of the call. Some congurations may have dierent incoming and outgoing bandwidths (typically ADSL connections), and you may specify the default call rate to ensure a stable video quality.

The default protocol may also be

specied. In the example shown, the protocol has been set to SIP.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 66

Settings

Administrator Settings—Provisioning Wizard

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About the Wizard

There is a Provisioning Wizard

available to get your system online.

Tap Start and follow the on-screen

instructions.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 67

Settings

Administrator Settings—Multipoint Mode

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About Multipoint

There are basically two modes of

video conferencing; viz. MultiWay and MultiSite.

To enable MultiWay, a MultiWay

•

address must have been entered.

If a MultiWay address has been

•

specied and MultiWay is selected, MultiWay will always be used for

video conferencing.

If a MultiWay address has been

•

specied, but MultiSite is selected, MultiSite will be used.

If set to Auto, MultiWay will be

•

used if a MultiWay address has been specied, otherwise MultiSite will be used.

If set to O, no video conferencing

•

will be possible.

Any use of the MultiSite feature

•

requires the presence of the MultiSite option.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 68

Settings

Administrator Settings—IP & VLAN

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About IP Settings

You may specify whether to use IPv4

or IPv6 and whether to use static IP address or DHCP.

When set to Static, applicable addresses must be set accordingly.

To change these from default values,

tap Advanced (not shown).

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 69

Settings

Administrator Settings—Network Status Touch

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About Network Status

This is designed to provide your

video support team with information about the current network status of the Touch Controller in the unlikely case of system malfunction.

Page 70

Settings

Administrator Settings—SIP

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About SIP Settings

Use this page to set up SIP.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 71

Settings

Administrator Settings—H323

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About H323 Settings

Use this page to set up H323.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 72

Settings

Administrator Settings—EMC Resilience Mode

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About EMC Resilience

If the Touch controller is used in environments with considerable amounts of electromagnetic noise present, you may experience an appearance of false signals—as if someone tapped the Touch controller when obviously nobody did so.

To cope with this you may set the

EMC Resilience Mode to On. You must then press and hold for a little while, rather than just tap, in order to make the system aware of your tapping. This will prevent the appearance of spurious signals.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 73

Settings

Administrator Settings—Web Snapshots

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

Note! Using your video system’s web interface you may take snapshots of the video stream from your system by

setting Allow Web Snapshots to On.

Observe that the far end may take snapshots of the

outgoing video of your system, even if you have set your

own Allow Web Snapshots to OFF.

Likewise, you may take snapshots of the outgoing video

of the far end, even if the far end has set Allow Web

Snapshots to OFF, provided that you have set your own

system’s Allow Web Snapshots to ON.

About Snapshots

You may gain access to your video

system through its web interface, see the Administration Guide for more.

From the web interface you may generate snapshots of the video stream from your system. You may also generate snapshots from the outgoing video of the far end system.

However, you cannot take snapshots unless you have set the Allow Web

Snapshots to ON, as shown here.

Snapshots cannot be taken if the call is encrypted. Encryption will disable the snapshot feature at both ends, regardless of the local settings of the Allow

Web Snapshots parameter.

The web snapshot feature applies to

Point-to-Point as well as MultiSite calls (but to unencrypted calls only).

In this context a MultiWay call should be regarded as a variant of Pointto-Point call as it is the MCU who is controlling the call and your system is connected to the MCU as in a Pointto-Point call.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 74

Settings

Administrator Settings—Factory Reset

To exit

Administrator

Settings, tap

Back.

To exit Settings

as such, tap

Exit.

Note that there

is no Cancel

function letting

you exit the

menu undoing

any changes you

have made.

Take care!

About Factory Reset

You may want to perform a Factory

Reset your video system. Note that you will loose all congurations, the call history and your local list of contacts (Favorites and Recents). Release keys and options installed will be retained.

Caution! There is no Cancel function letting you exit the menu undoing any changes you have made. Take care!

Page 75

Americas Headquarters Cisco Systems, Inc. San Jose, CA

Cisco has more than 200 oces worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/oces.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its aliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

Asia Pacic Headquarters Cisco Systems (USA) Pte. Ltd. Singapore

Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands