Cisco TelePresence DX70, TelePresence DX80, DX70, DX80 User Manual

Download

Cisco TelePresence

DX70, DX80

User Guide

D1510413 User Guide

Cisco TelePresence DX70, DX80

Produced: July 2016 for CE8.2

CE 8.2

Contents

What’s in this guide

Introduction

Tour the Cisco DX70 Tour the Cisco DX80

Video Calls

Place Call From Contact List Edit a Contacts List Entry, then Place the Call Place Call Using Name, Number or Address Receive Call Receive Call While in Another Call Disconnect Yourself From Call Put Call on Hold and Resume a Call on Hold Change Call Rate Activate Do Not Disturb View Keypad While in a Call Add Additional Participants to Existing Call Add Incoming Call(s) to Existing Call

.........................................................................10

............................................................. 4

............................................................. 5

................................................ 7

......................................11

............................................12

.................................................................14

.......................................................15

................................................16

.........................17

...................................18

...................... 8

........................ 9

......................13

Sharing Content

Start and Stop Presentation in a Call

Change Presentation Layout In a Call..................................21

Scheduled Meetings

Join a Scheduled Meeting

Contacts

Favorites, Recents and Directory Add Someone to Favorites, While in a Call Add Someone to Favorites, Outside a Call

Camera Control

Move the Selfview PiP Far End Camera Control

Settings

Overview of the Settings

.................................................. 23

........................................................ 29

..................................................... 30

.................................................... 32

.................................. 20

....................................... 25

........................ 26

......................... 27

All entries in the table of contents are active hyperlinks that will take you to the corresponding article.

To go between chapters, you may also

click on the icons in the sidebar.

Note! Some of the features described in

this user guide are optional and they may therefore not apply to your system.

Introduction

Tour the Cisco DX70

About This User Guide

Use as PC monitor. Use an HDMI cable to connect your computer to the HDMI socket PC (see below).

To switch between PC monitor and Video screen, just tap

the screen.

Incoming calls will appear as usual, irrespective of mode (PC or video) unless Do not disturb is active, see

“Activate Do Not Disturb” on page 15.

 USB ports

 HDMI socket PC

 HDMI socket External Monitor (not in use)

 LAN expansion connection. Connect your PC

LAN here to let your Cisco DX70 and PC share a common LAN connection

 LAN connection

 Power supply socket

Camera with privacy shutter, turn counter-clockwise

to shut and clockwise to open

Microphone mute button and loudspeaker volume

controls

Loudspeaker SD card slot and connectors for headset and USB. Power On/O Microphone

The DX70 supports USB head sets as well as

headsets using minijack. For more on USB head sets, see the following page.

This user guide applies to both

DX70 and DX80. The display of the two are of dierent sizes, but the images displayed on the screens are identical apart from the size.

For practical purposes, the screenshots used in this guide have been inserted into a drawing of the DX80.

Introduction

Tour the Cisco DX80

About This User Guide

Use as PC monitor. Use an HDMI cable to connect your computer to the HDMI socket PC (see below).

To switch between PC monitor and Video screen, just tap

the screen.

Incoming calls will appear as usual, irrespective of mode (PC or video) unless Do not disturb is active, see

“Activate Do Not Disturb” on page 15.

  Power supply socket  USB computer connection  HDMI computer connection  HDMI external monitor connection (not in use)  SD card slot and Kensington lock  USB ports   LAN expansion connection. Connect your

computer LAN here to let your Cisco DX80 and computer share a common LAN connection

 LAN connection

This user guide applies to both

DX70 and DX80. The display of the two are of dierent sizes, but the images displayed on the screens are identical apart from the size.

For practical purposes, the screenshots used in this guide have been inserted into a drawing of the DX80.

Camera with privacy shutter, turn counter-clockwise

to shut and clockwise to open

Microphone mute button, loudspeaker volume

controls and USB socket on the right side of the unit.

Power On/O Loudspeaker Microphone in each leg

The DX 80 implements the standard protocol for

USB wired audio devices.

Manufacturers can implement the standard dierently (called HID protocol).

Consequently, dierent models of from the same manufacturer can behave dierently and we cannot guarantee that all headsets and handsets will work.

DX80 and USB Headsets

For CE 8.2 we have only tested wired headsets or headsets working with a dongle. Note that Bluetooth wireless headsets are not supported.

The provided list of headsets is by no means

exhaustive, many other headsets should work. We recommend that you check with Jabra, Plantronics and Sennheiser, as they are also doing their own testing and can provide their own list of headsets supporting DX80.

The following headsets have been tested by

Cisco:

Jabra Evolve 40

•

Jabra Evolve 65

•

Jabra Pro 9450

•

Jabra Pro 9470

•

Sennheiser MB Pro 2

•

Video

Calls

Place Call

Place Call From Contact List

Tap the Call button. To search for someone in a specic list

(Favorites, Directory or Recents), tap that list and then scroll down to locate the entry to be called.

About the Lists of Contacts

Your lists of Contacts consist of

three parts:

Favorites. These contacts have

put there by you. These entries will typically be someone you call frequently or otherwise need to access in a swift and convenient manner from time to time.

Directory will typically be a corporate

directory installed on your system by your video support team.

Recents is a list of calls you have

placed, received or missed earlier.

The following options apply:

You may key in a name, number or

•

an IP address and the system will look in all lists for you.

You may add the entry to the list of

•

Favorites; edit aspects of the entry

before calling; change the call rate and remove the entry from

Recents.

Tap that entry to produce the green Call button.

The call will now be placed. To end the call, tap

the red End icon.

Place Call

Edit a Contacts List Entry, then Place the Call

About Entry Edits

For how to enter the Contacts list, see the previous page.

You may have to edit an entry in one

of the Contact lists before you place the call. There may be a need to add a prex, a sux or otherwise alter the entry to ensure success.

Locate the entry to be edited before a call is placed. Tap that entry. This will produce the Call menu.

Tap Edit and Call.

Tap the More ( Call button.

Use the keyboard to edit and then tap either of the green Call buttons to place the call.

...

) icon just below the green

Place Call

Place Call Using Name, Number or Address

Tap the Call button. Tap the Search or Dial eld. This will invoke the

keyboard

About Placing Calls

You may call someone who is not

listed in your list of contacts by keying in their name, address or number using the virtual keyboard of the

Touch pad.

Anyone you have previously called

will appear in the Recents list (until you clear that list) and you may then transfer any of them to your list of Favorites. This is described in the section Contacts.

Sometimes you may be urged to enter numbers during a call, typically to reach extensions or to provide a pin code.

Tap Touch Tones (this button ap-

pears as soon as the call is placed) to invoke the keypad needed for this.

Key in a name, number or address. Possible matches and/or suggestions will appear as you type. If the correct match appears in the list tap that match, otherwise keep typing.

When you have typed or located whom to call, tap either of the green Call buttons to place the call.

Receive Call

If Someone Calls You

If someone calls you, you may

•

accept, decline or ignore the call.

If you decline the call, busy

•

information will be sent to the calling party.

If you ignore the call, the calling

•

party will perceive this as if you were absent (you did not pick up the call.

Tap accordingly to accept (answer) or decline an incoming call.

Receive Call

Receive Call While in Another Call

About the Options

The identity of the new

incoming call.

Add: If your system

is running Ad hoc

conferencing under

CUCM you will be

able to add incoming

participants.

Decline the incoming call and

carry on as you have been

Answer: Answer the call and put the existing call on hold.

doing.

If you already are in a call, you may accept another incoming call under certain circumstances.

End Call

Disconnect Yourself From Call

About Disconnecting Your self

Tapping End in a call will disconnect

yourself from a call. In a call with two parties only, this will then terminate the call.

To dsconnect yourself from a call, tap End.

Hold

Put Call on Hold and Resume a Call on Hold

Assume that you are in a call. Tap Hold.

About Putting on Hold

Putting someone on hold is typically something you do as an initial step when transferring someone to another person, but it may also be used when you need to consult a person or as an alternative to muting also including stopping the video transmission.

Tap Resume to

go back to the

one you were in

call with (to undo

your action).

Call Rate

Change Call Rate

Tap the Call button, then locate the entry whose call rate you want to alter. Tap this entry to produce the Call menu and then tap the

...

More (

shown.

) icon below the green Call button, as

Tap Custom call.

About Call Rate

Call rate is the term used to express the amount of bandwidth allocated to the call and is measured in kbps (kilobits per second).

The higher the call rate is, the

better the quality will be, but on the expense of higher bandwidth consumption.

The system comes with a default

call rate. This is set by your video support team as a part of the

Administrator Settings (password

protected).

Why would you like to temporarily change this setting? In most cases you will use it to avoid choking the video call when you try to call someone at a higher rate than their system and connection actually support.

Call rate cannot be changed during a call, but you may change it just before you place a call, as shown here.

Move the slider to the required setting.

Tap the green Call button to place the call.

Availability

Activate Do Not Disturb

Tap in the upper left corner, as shown.

About Do Not Disturb

Your system can be set to not

respond to incoming calls. You may, however, use it to call others as much as you want.

Your video support team may have

set a time-out on this feature, after which the system will return to respond to incoming calls as usual. Default time-out setting is 60 minutes.

Tap Do not disturb to activate the feature. Tap again to deactivate.

Add Extension Numbers and Pin Codes

View Keypad While in a Call

Using Keypad in a Call

In a call you may get prompted to submit numbers to be able to reach an extension or otherwise gain entrance to something (for example by means of a PIN-code).

To be able to submit this you will

need to invoke the keypad on the touch screen.

In a call, tap Touch Tones to invoke the dial pad.

Conference Calls with Multiple Participants

Add Additional Participants to Existing Call

Assume that you already are in a call. This call may have been initiated by you or by someone else (someone called you). Tap Add.

This new call will now be

added to the existing.

Locate whom to call, in the usual way.

You have now established a conference.

You may repeat this procedure to the extent permitted by your video infrastructure.

Place the call, in the usual way.

You may alter the Call settings

of that call before you place it—see side bar for more.

About Video Conferences

Your video system network may

be equipped with the capability to initiate a video conference with several participants.

The maximum number of participants

supported by your video system will depend on system conguration and the video infrastructure. If in doubt, contact your video support team.

If you want to initiate a video conference, you must call each participant one by one.

If you are the one who initiated the conference you will be able to terminate the entire conference.

The other participants may only

disconnect themselves from the conference.

Call settings. Those you call may have video systems with dierent bandwidths. You are not constrained to set all participants to a bandwidth that all systems support. The Call rate may be set individually for all participants in order to provide everyone with the best quality available for their system. See

“Change Call Rate” on page 14.

This is an optional feature that may, or may not, be available for your system.

Conference Calls with Multiple Participants

Add Incoming Call(s) to Existing Call

About Adding Incoming Calls

Assume that you are already in a call.

If you then receive another incoming call, you will have the following options:

You may decline the call and

•

continue with what you were doing.

You may put the current call on

•

hold and accept the new call. At any time you may swap between the two.

You may transfer the incoming call

•

to someone else, including the one you were talking to.

You may, after putting the

•

incoming call on hold, later decide to merge this call with the existing

(optional feature).

You may merge the incoming

•

call directly with the ongoing call

(Add). This applies to MultiSite

equipped systems only.

Sharing Content

Share content

Start and Stop Presentation in a Call

In a call, connect your source and make sure it is switched on. Tap Show PC to display the screen of your PC locally on your DX70/80. What you see on the screen when you do this is not shown to the other participants.

If you do not want to share your PC screen with the others tap Hide PC to return to the previous state. Otherwise, tap Share, as shown to proceed to sharing content.

About Content Sharing

Your video system supports the

ability to show presentations in a video call or video conference .

Note that you may change the layout of the screen during presentations, see the next page for more on this.

Tip Your system camera can work

as a document camera. Just tilt it, as shown, to present a document or any other physical object that lies on your table in front of the system.

The camera senses what you do to

it and automatically ips the image vertically. Thus, the image appears as expected to the far end.

The content of your PC screen will now

be shared with the other participants.

To stop sharing, tap Stop sharing, as shown.

Share content

Change Presentation Layout In a Call

Tap the Layout to invoke the layout options, as shown.

About Presentation Layout

You may change the layout of the

screen during presentations. Typical options available will be with or without showing the presenter and showing the presenter as either a PiP (Picture in Picture) or PoP (Picture outside Picture).

The layout options available on

your system may dier from those shown here, but the layouts shown are always those you may choose between.

Select your preferred layout

by tapping it.

Scheduled

Meetings

Scheduled Meetings

Join a Scheduled Meeting

Joining a Meeting

Your video system may be connected

to a management system capable of scheduling video meetings. Any meetings scheduled will then appear as shown at left.

Tap Join to become a participant in

the meeting.

Contacts

Favorites, Recents and Directory

About the Contacts Lists

The Contacts list consists of three

parts; Directory, Recents and Fa-

vorites

Directory serves as your corporate

phone book. This directory cannot be edited by you. You may, however, copy entries to your list of Favorites and edit them there.

Tap a folder to show its contents,

and scroll, if needed, to locate a folder or an entry within a folder.

When searching within the corporate directory, the search will apply to the current directory folder and its subfolders only. To go one level up, tap Back. To make the search apply to the entire corporate directory, do not enter (tap) any folder before the search is commenced.

It may happen that an entry copied from the directory to the list of favorites later is updated in the directory.

This update will not be reected in

your list of favorites—you must then manually update the entry in the list of favorites.

Contacts

Add Someone to Favorites, While in a Call

About Favorites

The Favorites is your own shortlist of

contacts you frequently call or otherwise want to have easy access to.

Favorites may be populated from the Recents or Directory lists as well as

from manual entries.

In a call, tap the Participants icon in the upper right corner, as shown, to invoke the list of participants.

Tap Favorite.

Tap the participant to be turned into a Favorite. A small menu allowing you to drop that participant (terminate that participation) or to add the participant to the list of favorites.

Contacts

Add Someone to Favorites, Outside a Call

About this feature

The Favorites is your own shortlist of

contacts you frequently call or otherwise want to have easy access to.

Favorites may be populated from the Recents or Directory lists as well as

from manual entries.

To add a manual entry to the list

of Favorites, type the name or address in the Search or Dial eld as explained in “Place Call Using Name,

Number or Address” on page 9.

While not in a call, tap Call (not shown) to invoke the Contacts list, as shown. Tap Recents or Directory and search for the entry to become a Favorite.

Tap Mark as Favorite. The entry has

now become a Favorite. Tap anywhere outside the menu to exit.

Tap the participant to be turned into a Favorite. Tap the More ( button.

To remove an entry from the list of Favorites,

go to Favorites in the Contact lists and repeat the procedure.

The Mark as Favorite button will now read

Unmark as Favorite.

...

) icon below the green Call

Camera Control

Camera

Move the Selfview PiP

Tap and hold the selfview image.

You will now see the alternate positions available for the selfview image. Keep holding the image

Why Move the Selfview?

Selfview shows what others see from your video system. You will normally use it to conrm that they see what you want them to see.

The selfview appears as a PiP

(Picture-in-Picture).

From time to time you may want to have the selfview activated during the meeting. This could, for example, be to ensure that you remain seen on the screen.

It may happen that the current position of the selfview blocks important parts of the image on your screen. You may therefore want to move it.

Drag the image to a new position, shown here is the upper left corner.

Release the image by lifting your nger from the screen. The selfview image has now assumed its new position.

Camera

Far End Camera Control

Tap as shown to invoke the list of participants.

About Camera Control

You may be in a video call in which

one or more of the other video systems have a remotely controllable camera.

You will then be able to control

those cameras from your own video system. This is referred to as Far End Camera Control (FECC).

If the far end system has activated camera tracking (which takes place when the camera tracks and shows who is speaking) you will not be oered the option of FECC.

Tap the participant whose camera you would like to control. Non-controllable cameras will not provide the option to be controlled.

Tap Camera of the selected participant.

Adjust camera to your liking. Tap anywhere outside the camera controls to exit the Far End Camera Control.

Settings

Overview of the Settings

About Settings

This menu is accessed by tapping

the little icon in the upper left corner followed by tapping System Infor- mation. It provides an overview of the well-being of your DX70/DX80.

You may also tap Settings in this

view to go one level deeper.

You will then get access to:

Language settings

•

Time zone settings

•

Network connection settings

•

Service activation settings

•

Factory reset

•

Extended logging

•

Americas Headquarters Cisco Systems, Inc. San Jose, CA

Cisco has more than 200 oces worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/oces.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its aliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

Asia Pacic Headquarters Cisco Systems (USA) Pte. Ltd. Singapore

Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands

Cisco TelePresence DX70, TelePresence DX80, DX70, DX80 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Tour the Cisco DX70

Tour the Cisco DX80

Place Call From Contact List

Edit a Contacts List Entry, then Place the Call

Place Call Using Name, Number or Address

Receive Call

Receive Call While in Another Call

Disconnect Yourself From Call

Put Call on Hold and Resume a Call on Hold

Change Call Rate

Activate Do Not Disturb

View Keypad While in a Call

Add Additional Participants to Existing Call

Add Incoming Call(s) to Existing Call

Sharing Content

Start and Stop Presentation in a Call

Change Presentation Layout In a Call

Join a Scheduled Meeting

Contacts

Favorites, Recents and Directory

Add Someone to Favorites, While in a Call

Add Someone to Favorites, Outside a Call

Camera Control

Move the Selfview PiP

Far End Camera Control

Settings

Overview of the Settings