Cisco SX20, SX10 User Manual

CE9.12

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Cisco TelePresence User Guide

SX10 & SX20

Contents

What’s in this guide

Introduction to Video Conferencing

The Home Screen The Remote Control (I) The Remote Control (II)

Video Calls

Place a Call From the Contact List Edit a Contact Before the Call Edit the Call Rate, then Place the Call Place a Call Using Name, Number, or IP-Address Add Additional Participants to an Existing Call Disconnect a Participant From a Conference

Receive a Call ......................................................................... 14

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Contacts

Add Someone to Favorites, Outside a Call Add Someone to Favorites, While in a Call

Camera Control

View Camera Settings (Local camera) Far-End Camera Control Move the Selfview PiP Turn Camera On or O

Settings

Access Settings

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All entries in the table of contents are active hyperlinks that take you to the corresponding article.

To go between chapters, you can click

on the icons in the sidebar. Note: Some of the features described

in this user guide are optional and they may not apply to your device.

Receive Additional Calls While Already In a Call ..................... 15

Transfer an Ongoing Call Change the Layout of the Screen Enable Do Not Disturb Enable Standby Forward All Calls

Intelligent Proximity

Cisco Proximity Ultrasound Signal

Content Sharing

Start and Stop Presentation Change Presentation Layout In a Call

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........................................... 22

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Scheduled Meetings

Join a Scheduled Meeting

...................................................... 27

Introduction

to Video

Conferencing

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Introduction

The Home Screen

Upper left corner

of the screen

contains the More

icon (>) which

provides access

to Standby mode,

System information

and the Do Not

Disturb feature.

The Camera

Control menu icon

is located in the upper right corner of the display.

Operating tips

Use the Cursor controls the remote control to move about the screen and press OK/Enter to open the selected menu eld.

Use the Cancel key to exit a menu (and return to the Home screen) undoing any changes. Use the Back key to go one step back.

The remote control buttons are

described on the following pages.

The Intelligent Proximity feature

allows you to share, see and capture content from a video device wirelessly on your own device. You can also use

your own device to control calls on

the video device. See also “Intelligent

Proximity” on page 21.

The Call button

located to the left

in the lower part

of the display.

Tip When set to Do Not Disturb, ringtones are muted and call attempts made by

others to reach you appear as missed calls. You may, however, place calls as

The Share button

is located to

the right in the

lower part of the

display.

much as you like.

If a messaging system exists for your device, access messages from here.

As default, there is a 60 minutes timeout on the Do not disturb (after which the device returns to normal operation), but this may have been changed to a dierent setting by your Video Support Team.

Introduction

The Remote Control (I)

Operating tips

Use the Cursor controls to move about the screen and press OK/ Enter to open the selected menu

eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back key to go just one step back.

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Left part of the uppermost

button controls

Lower volume /Decrease.

Right part of the uppermost

button controls

Higher volume /Increase.

To operate

Field selector /Cursor

keys use the perimeter

keys of the circular eld

(Left/Right/Up/Down).

OK / Enter is

done by means

of the center

circular key.

Go back one step

is done by means of

the left circular key

Introduction

The Remote Control (II)

Operating tips

Use the Cursor controls to move about the screen and press OK/ Enter to open the selected menu

eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back key to go just one step back.

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Microphone mute/unmute

is the right circular key.

The key below the Go back is

the green Call button /

Accept incoming call.

The key below the Mute

key is the Reject incoming

call / End call / Cancel /

Back to Home screen

(outside calls).

The Keypad is used to

dial someone or input

numerals. There is a

raised bump on digit 5 to

identify the keys.

Video Calls

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Video Calls

Place a Call From the Contact List

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About List of Contacts

Your list of Contacts consists of

three parts: Favorites. These contacts have

been added by you. These entries are typically those you call

frequently or otherwise need to

access in a swift and convenient manner from time to time. A favorite

Make sure Call is selected (the leftmost icon along the bottom of the screen) and press OK on the remote control or press the green Call button on the remote control.

The Contact list appears. Use the Cursor keys

on the remote control to navigate between Favorites, Recents and Directory (horizontally) and then down in one of the lists.

Once an entry has been located, press OK on the remote control to invoke the Call menu.

is denoted by a golden asterisk Directory is typically a corporate

directory installed on your device by

your video support team.

Recents is a list of calls you have placed, received, or missed earlier.

The following options apply:

You can key in a name, number, or

•

an IP address and the device looks in all lists for you.

You can select a tab and then scroll

•

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In the Call menu, press OK or the green Call button on the remote control to place the call.

Press the red End Call button on the remote control, or use the Cursor keys to select End Call on the screen and then press OK to terminate the call.

through the list or key in a name or number. Your search is then restricted to that specic list.

You can add the entry to the list of

•

Favorites; edit aspects of the entry before calling and/or change the call rate (the bandwidth applied to the call).

Video Calls

Edit a Contact Before the Call

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About Editing

For more on the Contacts list, see the previous page.

You may need to edit an entry in

one of the lists of Contacts before

you place the call, such as to add

a prex, a sux, or otherwise alter the entry to ensure success.

Make sure Call is selected (the leftmost icon along the bottom of the screen) and press OK on the remote control or press the green Call button on the remote control.

Use the Cursor keys on the remote control to navigate between Favorites, Recents and Directory and then down in one of the lists.

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Once an entry has been located, press OK on the remote control to invoke the Call menu.

Use the Cursor keys on the remote control to navigate to the More eld ( OK.

...

) and press

Navigate down to Edit and Call (center eld in the More menu) an press OK.

Edit the entry as required and press the green Call button on the remote control to place the call.

Video Calls

Edit the Call Rate, then Place the Call

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About Call Rate

Call rate is the term used to express the amount of bandwidth allocated to the call. It’s measured in kbps

(kilobits per second).

The higher the call rate is, the better

the quality is, but on the expense of higher bandwidth consumption.

The device comes with a default

Make sure Call is selected (the leftmost icon along the bottom of the screen) and press OK on the remote control or press the green Call button on the remote control.

Use the Cursor keys on the remote control to navigate between Favorites, Recents and Directory and then down in one of the lists.

Once an entry has been located, press OK on the remote control to invoke the Call menu.

call rate. This is normally set by

your video support team. Under

normal conditions the call rate is adjusted automatically by the device, whenever needed. This is done to avoid choking the video call

when you try to call someone at a

higher rate than their device and connection support.

If the automatic call rate setting fails,

you can also do this manually as a

last resort.

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Use the Cursor keys on the remote control to navigate to the More eld ( OK.

...

) and press

Move down to Custom call and press OK. Use the Cursor keys as required and

Call rate cannot be changed during a call, but you may change it just before you place a call, as shown at left.

press the green Call button on the remote control to place the call.

Video Calls

Place a Call Using Name, Number, or IP-Address

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About Placing Calls

You can call someone who is not

listed in your list of contacts by keying in their name, address or number using the virtual keyboard.

Anyone you have previously called

appears in the Recents list and you can then add any of them to your list of Favorites. This is described in the

Make sure Call is selected (the leftmost icon along the bottom of the screen) and press OK on the remote control or press the green Call button on the remote control.

Use the Cursor keys to navigate to the

Search or Dial eld at the top of the menu.

Press OK.

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section Contacts.

To enter numbers select 123.

Call Using Video Address

The procedure when using an IP

type video address to call someone is similar. Just key in the address and use * (the asterisk button in the lower left corner on the remote control) as separator. The device interprets this as a valid IP address separator so that the video address appears as correctly entered.

To use the virtual keyboard, navigate down to and about the keyboard and select characters. Press OK to select a character.

Then press the green Call button on the remote control to place the call. Alternatively, navigate to the Call icon and press OK.

Press the red End Call button on the remote control, or use the Cursor keys to select End Call and then press OK to terminate the call.

Video Calls

Add Additional Participants to an Existing Call

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About Video Conferences

Your network may be equipped

with the capability to initiate a video

conference with several participants.

The maximum number of

participants supported by your

video device depends on device

conguration and the video infrastructure. If in doubt, contact

In a call, navigate to Add and press OK on the remote control. This will put the current call on hold.

Locate the participant to be added in the usual way. Press OK.

Navigate to Add and press OK to expand the call into a conference.

your video support team.

If you want to initiate a video conference, you must call each participant one by one.

If you are the one who initiated the conference, you can end the entire conference. The other participants can only disconnect themselves

from the conference.

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The calls are now merged together.

Repeat the process to add more participants, if needed.

Press the red End Call button on the remote control, or use the Cursor keys to select End Call and then press OK to terminate the call.

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