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Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



Collaboration Endpoint software version 9.0 APRI L 2017

Administrator guide

for Cisco TelePresence SX10 Quick Set

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices

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Thank you for choosing Cisco!

Your Cisco product has been designed to give you many years of safe, reliable operation.

This part of the product documentation is aimed at administrators working with the setup and configuration of the video system.

Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded!

May we recommend that you visit the Cisco web site regularly for updated versions of this guide.

The user documentation can be found on

► http://www.cisco.com/go/sx-docs

How to use this guide

The top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.

Table of contents

Introduction ....................................................................................................................... 4

User documentation and software ....................................................................................... 5

What’s new in CE9 ................................................................................................................ 6

SX10 Quick Set at a glance ................................................................................................... 9

Power On and Off ............................................................................................................... 10

LED indicators ......................................................................................................................11

How to administer the video system ....................................................................................12

Configuration .................................................................................................................. 16

User administration ..............................................................................................................17

Change the system passphrase ......................................................................................... 18

Set a PIN code for the Settings menu ................................................................................ 19

System configuration .......................................................................................................... 20

Add a sign in banner ........................................................................................................... 21

Manage the service certificates of the video system ......................................................... 22

Manage the list of trusted certificate authorities (CAs) ...................................................... 23

Set up secure audit logging ................................................................................................ 24

Manage pre-installed certificates for CUCM via Expressway provisioning ........................ 25

Delete CUCM trust lists....................................................................................................... 26

Change the persistency mode............................................................................................ 27

Set strong security mode ................................................................................................... 28

Set up Intelligent Proximity for content sharing .................................................................. 29

Adjust the video quality to call rate ratio ............................................................................. 34

Packet loss resilience - ClearPath ...................................................................................... 35

Choose wallpaper ............................................................................................................... 36

Choose a ringtone and set the ringtone volume ................................................................ 37

Manage local contacts ........................................................................................................ 38

Peripherals ...................................................................................................................... 39

Extend the number of input sources ................................................................................... 40

Real-time communication requirements for displays ..........................................................41

Connect the Touch 10 controller ........................................................................................ 42

Maintenance ................................................................................................................... 44

Upgrade the system software ............................................................................................ 45

Add option keys .................................................................................................................. 47

System status ..................................................................................................................... 48

Run diagnostics ................................................................................................................... 49

Download log files ............................................................................................................... 50

Create a remote support user .............................................................................................51

Cisco TelePresence SX10 Quick Set Administrator Guide

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Backup or restore a configuration....................................................................................... 52

Revert to the previously used software image ................................................................... 53

Factory reset the video system .......................................................................................... 54

Factory reset the Touch 10 ................................................................................................. 57

Capture user interface screenshots ................................................................................... 58

System settings .............................................................................................................. 59

Overview of the system settings ........................................................................................ 60

Audio settings ..................................................................................................................... 64

CallHistory settings ............................................................................................................. 66

Cameras settings ................................................................................................................ 67

Conference settings ........................................................................................................... 69

FacilityService settings ....................................................................................................... 73

H323 settings .......................................................................................................................74

Logging settings ................................................................................................................. 77

Network settings ................................................................................................................. 78

NetworkServices settings ................................................................................................... 85

Peripherals settings ............................................................................................................ 90

Phonebook settings ............................................................................................................ 92

Provisioning settings ........................................................................................................... 93

Proximity settings................................................................................................................ 96

RTP settings ........................................................................................................................ 97

Security settings ................................................................................................................. 98

SerialPort settings ............................................................................................................. 100

SIP settings ........................................................................................................................101

Standby settings ............................................................................................................... 105

SystemUnit settings .......................................................................................................... 106

Time settings .................................................................................................................... 107

UserInterface settings ........................................................................................................110

UserManagement settings ................................................................................................. 112

Video settings .................................................................................................................... 114

Experimental settings ........................................................................................................121

Appendices ................................................................................................................... 122

How to use the remote control and the on-screen user interface ................................... 123

How to use Touch 10 .........................................................................................................124

Set up remote monitoring ................................................................................................. 125

Access call information while using the web interface ..................................................... 126

Place a call using the web interface ..................................................................................127

Share content using the web interface ............................................................................. 129

Local layout control ........................................................................................................... 130

Control a local camera .......................................................................................................131

Control a far end camera .................................................................................................. 132

Add in-room controls to Touch 10 ................................................................................... 133

Manage startup scripts ..................................................................................................... 13 4

Access the video system’s XML files .............................................................................. 135

Execute API commands and configurations from the web interface ............................... 136

Serial interface .................................................................................................................. 137

Technical specification ...................................................................................................... 13 8

Supported RFCs ............................................................................................................... 140

User documentation on the Cisco web site .......................................................................141

Cisco contacts ...................................................................................................................142

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

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Peripherals

Maintenance

System settings

Appendices

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Introduction

Chapter 1

Introduction

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

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Introduction

User documentation and software

Products covered in this guide

• Cisco TelePresence SX10 Quick Set

User documentation

This guide provides you with the information required to administrate the video system.

The guide primarilly addresses capabilities and configurations of on-premise registered video systems (CUCM, VCS), but a sub-set of the capabilities and configurations also applies to devices that are registered to our cloud service (Cisco Spark).

Refer to the ► User documentation on the Cisco web site appendix for more information about the guides for this product.

Documentation on the Cisco web site

Visit the Cisco web site regularly for updated versions of the guides:

► http://www.cisco.com/go/sx-docs

Documentation for cloud registered devices

For more information on Cisco Spark room devices, visit:

► https://help.webex.com/community/cisco-cloud- collab-mgmt

Cisco Project Workplace

Explore the Cisco Project Workplace to find inspiration and guidelines when preparing an office or meeting room for video conferencing:

► http://www.cisco.com/go/projectworkplace

Software

Download software for the endpoint from the Cisco web site:

► http://www.cisco.com/cisco/software/navigator. html

We recommend reading the Software release notes (CE9):

► http://www.cisco.com/c/en/us/support/ collaboration-endpoints/telepresence-quick-setseries/tsd-products-support-series-home.html

Converting to CE software

Before upgrading from TC software to CE software, it is impor tant to consider the upgrade requirements; otherwise upgrading to CE software can leave you with a non-functional deployment that requires you to downgrade.

Refer to the software release notes, and the

► Upgrade the system software cha pte r.

Cisco TelePresence SX10 Quick Set Administrator Guide

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Introduction

What’s new in CE9

This chapter provides an overview of the new and changed system settings, and the new features and improvements in the Cisco Collaboration Endpoint software version 9 (CE9) compared to CE8.

For more details, we recommend reading the Software release notes:

► http://www.cisco.com/c/en/us/support/collaboration- endpoints/telepresence-quick-set-series/tsd-productssupport-series-home.html

New features and improvements in CE9.0

Updated user interface

The user interfaces on the Touch 10, on screen, and on integrated touch screens have been updated. The main menu items on the home screen have been replaced with more prominent activities.

Some of the settings have been removed from the Touch 10 advanced settings menu to align with the on-screen display menu.

Wakeup on motion detection

Wakeup on motion detection senses when a person walks into the conference room and the video system wakes up automatically. You need to enable the following setting for this feature to work:

xConfiguration Standby WakeupOnMotionDetection

You can’t manually set the video system in standby when this feature is enabled.

Updated In-Room Control editor

The In-Room Control editor is updated with a new look, improved logic and usability for producing a control interface more efficiently. In addition, a new directional pad widget and an In-Room Control simulator is added.

Added language support

We have added support for Potuguese (Portugal) to the on-screen display and Touch controller menus.

Other changes

• Support for HTTPS client certificates has been added.

• Unplugging the presentation cable stops the presentation sharing instantly.

Cisco TelePresence SX10 Quick Set Administrator Guide

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Introduction

System configuration changes in CE9.0

New configurations

NetworkServices HTTPS Server MinimumTLSVersion

NetworkServices HTTPS StrictTransportSecurity

Peripherals Pairing CiscoTouchPanels EmcResilience

Standby WakeupOnMotionDetection

Configurations that are removed

UserInterface UserPreferences

Conference VideoBandwidth PresentationChannel Weight

Standby AudioMotionDetection

Configurations that are modified

Cameras Camera [n] *

OLD: User role: ADMIN, USER NEW: User role: ADMIN, INTEGRATOR

UserInterface Language

NEW: Portuguese added to value space

Configurations with the new INTEGRATOR user role

A new user role - INTEGRATOR - is introduced in CE9.0. It has been added to the following configurations:

Audio DefaultVolume

Audio Input Microphone [n] *

Audio Microphones Mute Enabled

Audio Output Line [n] *

Audio SoundsAndAlerts *

CallHistory Mode

Cameras Camera [n] *

Conference DefaultCall Rate

Conference DoNotDisturb DefaultTimeout

FacilityService *

Peripherals Pairing Ultrasound Volume MaxLevel

Peripherals Pairing Ultrasound Volume Mode

Peripherals Profile *

SerialPort Mode

Standby *

SystemUnit Name

Time Zone

UserInterface OSD Output

UserInterface Wallpaper

Video ActiveSpeaker DefaultPIPPosition

Video Input Connector [n] *

Video Monitors

Cisco TelePresence SX10 Quick Set Administrator Guide

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Introduction

Video Output Connector [n] CEC Mode

Video Output Connector [n] Resolution

Video Output Connector [n] RGBQuantizationRange

Video Presentation DefaultPIPPosition

Video Selfview Default *

Video Selfview OnCall *

<path> * means that the change applies to all configurations starting with <pat h>.

Cisco TelePresence SX10 Quick Set Administrator Guide

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Introduction

SX10 Quick Set at a glance

The Cisco TelePresence SX10 Quick Set is an all-in-one unit designed to video-enable small collaboration spaces.

It is a high quality unit that combines camera and codec into a compact device that is mounted over a standard flat-panel display. It can be connected to power and LAN through a single cable for both power and Ethernet (PoE).

The camera has a wide-angle field of view, and provides good overview even in small spaces. High-definition video is enabled with 1080p30 resolution.

Features and benefits

• Optimal definition up to 1080p30 with content sharing at WXGAp5.

• Wide angle 83° horizontal field of view with 5x zoom (optical and digital).

• Ready-to-use unit with Power over Ethernet (PoE).

• Integrated microphone, and optional external Cisco TelePresence Table Microphone 20.

• Operation using TRC6 remote control (default), or 10 inch Touch controller (optional).

• Energy efficient with low power consumption (EU Class B).

• Registers with Cisco Unified Communications Manager (UCM), Cisco TelePresence Video Communication Server (VCS), and Cisco Spark.

SX10 Quick Set is delivered with a TRC6 remote control. You may order the Cisco TelePresence Touch 10 controller as an option

SX10 Quick Set mounted on top

of a standard flat-panel display

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Introduction

Power On and Off

Power On/Off with the Power button

The power button, with LED indicator, is placed on the front as shown in the illustration.

Power button with LEDs

encircling the button

Restart and standby using the user interface

Restart the system

1. Select the settings icon (cogwheel) in the status bar of the user interface.

2. Select System Information > Restart.

3. Select Restart again to confirm your choice.

Enter/exit standby mode

1. Select the settings icon (cogwheel) in the status bar of the user interface.

2. Select Standby.

Power Off or restart the system remotely

Restart.

Restart the system

Click Restart device... and confirm your choice.

It takes a few minutes before the system is ready for use.

Switch on

If the video system does not start automatically, press the power button gently.

The LED is lit while the video system starts up.

Switch off

Press the power button gently and hold until the light goes out.

Enter/exit standby mode

Press the power button briefly. It takes a few seconds before the unit enters standby.

Power Off the system

Click Shutdown device... and confirm your choice.

You cannot power the system on again remotely.

Cisco TelePresence SX10 Quick Set Administrator Guide

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Introduction

LED indicators

Camera LED

Status LED around the power button

Status LED

The status LED is a circle around the power button. The normal LED color is white. A red light indicates hardware failure.

Normal operation (not standby):

Steady light.

In standby mode:

The LED pulsates slowly.

No network connection:

The LED repeatedly flashes twice.

During startup (boot):

The LED flashes.

Camera LED

The camera LED is just above the camera lens.

Incoming call:

The LED flashes.

In call:

Steady light.

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Introduction

How to administer the video system

In general, we recommend you to use the web interface to administer and maintain the video system, as described in this administrator guide.

Alternatively, you can access the API of the video system by other methods:

• HTTP or HTTPS (also used by the web interface)

• SSH

• Tel n et

• Serial interface (RS-232)

If you want more information about the different access methods, and how to use the API, refer to the API guide for the video system.

Tip

If the configuration or status is available in the API, the web interface setting or status translates into an API configuration or status as follows:

Set X > Y > Z to Value (we b)

is the same as

xConfiguration X Y Z: Value

Check X > Y > Z status (web)

is the same as

xStatus X Y Z

(API)

Access method Notes How to enable/disable the methods

HTTP/HTTPS • Used by the web interface of the video system

Tel net • Non-secure TCP/IP connection

SSH • Secure TCP/IP connection

Serial interface (RS-232) • Connect to the video system with a cable. IP-

(page 1 of 4)

NetworkServices > HTTP > Mode

• Non-secure (HTTP) or secure (HTTPS) communication

• HTTP: Enabled by default HTTPS: Enabled by default

• Disabled by default

• Enabled by default

address, DNS, or a network is not required

• Enabled by default

• For security reasons, you are asked to sign in by default (SerialPort > LoginRequired)

If all access methods are disabled (set to Off), you can no longer configure the video system. You are not able to reenable (set to On) any of the access methods, and you must factory reset the video system to recover.

Restart the video system for changes to take effect

NetworkServices > Telnet > Mode

You do not need to restart the video system. It may take some time for changes to take effect

NetworkServices > SSH > Mode

You do not need to restart the video system. It may take some time for changes to take effect

SerialPort > Mode

Restart the video system for changes to take effect

For example:

Set SystemUnit > Name to MySystem

is the same as

xConfiguration SystemUnit Name: MySystem

Check SystemUnit > Software > Version status

is the same as

xStatus SystemUnit Software Version

More settings and statuses are available in the web interface than in the API.

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Introduction

How to administer the video system (page 2 of 4)

The web interface of the video system

The web interface is the administration portal for the video system. You can connect from a computer and administer the system remotely. It provides full configuration access and offers tools and mechanisms for maintenance.

Note: The web interface requires that HTTP or HTTPS

is enabled (refer to NetworkServices > HTTP > Mode setting).

We recommend that you use the latest release of one of the major web browsers.

Connect to the video system

Open a web browser and enter the IP address of the video system in the address bar.

How to find the IP address

1. Select the settings icon (cogwheel) in the status bar of the user interface.

2. Select System Information.

Enter user name and passphrase for the endpoint and click Sign In.

The system is delivered with a default user named admin with no passphrase. Leave the

Passphrase field blank when signing in for the

first time.

It is mandatory to set a password for the admin us er.

Sign out

Hover the mouse over the user name and choose Signout from the drop-down list.

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Introduction

How to administer the video system (page 3 of 4)

How the web interface is organized

The web interface is organized in sub-pages. All sub-pages shown below are available if the video system is registerd to an on-premise service (CUCM, VCS); the pages shown in grey color are not available if the video system is registered to the Cisco cloud service (Cisco Spark).

In both cases, a user that is signed in, sees only the pages that he has access rights for.

Read more about user administration, user roles and access rights in the ► User administration ch apt er.

Main menu

Call ControlHome Security

Setup

Configuration

Status

Peripherals

Personalization

Favorites

Users

Access PIN

Server Certificates

CUCM Certificates

Certificate Authorities

Strong Security Mode

Non-persistent Mode

Maintenance

Diagnostics

System Logs

Call Logs

User Interface Screenshots

Software Upgrade

Option Keys

Backup and Restore

System Recovery

Restart

Integration

In-Room Control

Startup Scripts

Developer API

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Introduction

How to administer the video system (page 4 of 4)

Settings available on the user interface

You have access to some basic configurations and system tests on the video system’s user interface. Some of the configurations and tests may be unavailable due to the actual system setup.

• Change the language

• Change the time zone

• Adjust the screen (overscan compensation)

• Change the network settings for the video system

• Change the network settings for the Touch controller

• Select and activate a ser vice (Cisco’s cloud service, or Cisco UCM, VCS or Expressway on-premise services)

• Check the microphone level

• Run a sytem volume check, and set the default volume

• Set the default camera position

• Check the connection to a presentation source

• View system diagnostics for troubleshooting

• Unpair the Touch controller from the video system, and select another system to pair with

• Factory reset the video system

• Enable extended logging

Most of these settings and tests are also part of the Setup assistant that is launched when the video system is powered up for the first time. The Setup assistant is described in the Getting Started Guide for systems running CE software.

Access Settings

1. Select the settings icon (cogwheel) in the status bar of the user interface.

2. Select System information > Settings.

You may set a PIN code to protect the Settings menu, refer to the ► Set a PIN code for the Settings menu ch apt er.

3. Select the button next to the setting you want to change or the test you want to run.

Cisco TelePresence SX10 Quick Set Administrator Guide

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Configuration

Chapter 2

Configuration

Cisco TelePresence SX10 Quick Set Administrator Guide

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Configuration

User administration

You have to sign in to get access to the web and command line interfaces. You can assign different roles to users, to determine what they should have access to.

The default user account

The video system comes with a default administrator user account with full access rights. The user name is admin and no passphrase is initially set.

It is mandatory to set a passphrase for the admin us er.

Read how to set the passphrase in the ► Change the system

passphrase ch apter.

Create a new user account

1. Sign in to the web interface, and navigate to Security > Users.

2. Click Add new user....

3. Fill in the Username, Passphrase and Repeat passphrase fields.

As a default, the user has to change the passphrase when he signs in for the first time.

Fill in the Client Certificate DN (Distinguished Name) field only if you use client certificates for authentication.

4. Check the appropriate Roles check boxes.

If you assign the ADMIN role to a user, enter your own passphrase in the Your passphrase input field for verification.

5. Set the Status to Active to activate the user.

6. Click Create User.

Use the Back button to leave without making any changes.

input

Edit an existing user account

If you make changes to a user that holds the Admin role, you must always enter your own passphrase in the Your passphrase input field for verification.

Change the user privileges

1. Sign in to the web interface, and navigate to

Security > Users.

2. Click the appropriate user in the list.

3. Choose user roles, set the status to Acitve or Inactive, and decide if the user has to change the passphrase on the next sign in.

Fill in the Client Certificate DN (Distinguished Name) field only if you use certificate login on HTTPS.

4. Click Edit User to save the changes.

Use the Back button to leave without making any changes.

Change the passphrase

1. Sign in to the web interface, and navigate to Security > Users.

2. Click the appropriate user in the list.

3. Enter the new passphrase in the appropriate input fields.

4. Click Change passphrase to save the change.

Use the Back button to leave without making any changes.

Delete the user account

1. Sign in to the web interface, and navigate to Security > Users.

2. Click the appropriate user in the list.

3. Click Delete user... and confirm when prompted.

About user roles

A user account may hold one or a combination of user roles. A user account with full access rights, like the default admin user, should possess the ADMIN, USER and AUDIT roles.

These are the user roles:

ADMIN: A user with this role can create new users, change most settings, make calls, and search the contact lists. The user cannot upload audit certificates and change the security audit settings.

USER: A user with this role can make calls and search the contact lists. The user can modify a few settings, for example adjust the ringtone volume and set the time and date format.

AUDIT: A user with this role can change the security audit settings and upload audit certificates.

ROOMCONTROL: A user with this role can create in-room controls. The user has access to the In-room control editor and corresponding developement tools.

INTEGRATOR: A user with this role has access to settings, commands and status that are required to set up advanced AV scenarios, and to integrate our video systems with 3 user can also create in-room controls.

Cisco Spark registered systems

If a video system is registered to Cisco’s could service (Cisco Spark), only local users with the INTEGRATOR and ROOMCONTROL user roles are available.

party equipment. Such a

Cisco TelePresence SX10 Quick Set Administrator Guide

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Configuration

Change the system passphrase

You need to know the system passphrase in order to:

• Sign in to the web interface

• Sign in and use the command line interfaces

The default user account

The video system is delivered with a default user account with full access rights. The user name is admin, and initially, no passphrase is set.

It is mandatory to set a passphrase for the default admin user in order to restrict access to system configuration. It is also mandatory to set a passphrase for any other user with ADMIN rights.

A warning, saying that the system passphrase is not set, is shown on screen until a passphrase is set for the admin us er.

Other user accounts

You can create many user accounts for the video system.

Read more about how to create and manage user accounts in the

► User administration ch a pter.

Change your passphrase

1. Sign in to the web interface, hover the mouse over the user name, and choose Change Passphrase in the drop down list.

2. Enter the current passphrase and new passphrase in the input fields, and click Change passphrase.

The passphrase format is a string with 0–64 characters.

If the passphrase currently is not set, leave the Current

passphrase field blank.

Change another user’s passphrase

If you have administrator access rights, you can change the password of any user.

1. Sign in to the web interface, and navigate to Security > Users.

2. Click the appropriate user in the list.

3. Enter the new passphrase in the Passphrase and Repeat passphrase input fields.

If the user holds the Admin role, you must enter your own passphrase in the Your passphrase input field for verification.

4. Click Change passphrase to save the change.

Use the Back button to leave without making any changes.

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Set a PIN code for the Settings menu

When you use the TRC6 remote control, you have access to an on-screen Settings menu.

We recommend that you set a PIN code for the Settings menu, to prevent unauthorized users from changing the configuration of the video system.

Set a PIN code

1. Sign in to the web interface, and navigate to

Security > Access PIN.

2. Enter a PIN code in the input field, and click Set PIN.

The PIN can only contain numbers.

Clear the PIN code

1. Sign in to the web interface, and navigate to

Security > Access PIN.

2. Click Clear PIN.

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System configuration

Configuration.

Find a system setting

Search for settings

Enter as many letters as needed in the search field. All settings that contain these letters are shown in the right pane. Settings that have these letters in their value space are also shown.

Select a category and navigate to settings

The system settings are grouped in categories. Choose a category in the left pane to show the associated settings.

Change a system setting

Check the value space

A settings’s value space is specified either by text following the input field or in a drop-down list that opens when you click the arrow.

Change a value

1. Choose the preferred value from the drop-down list, or enter new text in the input field.

2. Click Save for the change to take effect.

Use the Undo or Cancel buttons if you do not want to make any changes.

About system settings

All system settings can be changed from the web interface.

Each system setting is described in the

► System settings chap ter.

Different settings may require different user credentials. In order to be sure that an administrator is able to change all system settings, an administrator user must possess all user roles.

You can read more about user administration and user roles in the

► User administration ch a pter.

Categories with unsaved changes are marked with an edit symbol (

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Configuration

Add a sign in banner

1. Enter the message that you want to present to the user when he signs in.

2. Click Save to activate the banner.

About sign in banner

If a system administrator wants to provide initial information to all users, he can create a sign in banner. The message is shown when the user signs in to the web interface or the command line interface.

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Manage the service certificates of the video system

Certificates.

Enable or disable, view or delete a certificate

Use the On and Off buttons to enable or disable a certificate for the different services.

Use the corresponding button to view or delete a certificate.

Add a certificate

You need the following files:

• Certificate (file format: .PEM)

• Private key, either as a separate file or included in the same file as the certificate (file format: .PEM format)

• Passphrase (required only if the private key is encrypted)

The certificate and the private key will be stored in the same file on the video system.

About the service certificates of the video system

Certificate validation may be required when using TLS (Transport Layer Security).

A server or client may require that the video system presents a valid certificate to them before communication can be set up.

The video system’s certificates are text files that verify the authenticity of the system. These certificates may be issued by a certificate authority (CA).

Certificates are used for the following services: HTTPS server, SIP, IEEE 802.1X and audit logging.

You can store many certificates on the video system, but only one certificate can be enabled for each service at a time.

If authentication fails, the connection will not be established.

1. Browse to find the Certificate file and Private key file (optional) on your computer.

2. Fill in the Passphrase if required.

3. Click Add certificate... to store the certificate on the video system.

The cer tificates and certificate issuers in the illustration are examples. Your system has other certificates.

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Manage the list of trusted certificate authorities (CAs)

Authorities, and open the Custom CAs tab.

View or delete a certificate

Use the corresponding button to view or delete a certificate.

Upload a list of certificate authorities

1. Browse to find the file containing a list of CA certificates on your computer (file format: .PEM).

2. Click Add certificate authority... to store the new CA certificates on the video system.

The cer tificates and certificate issuers in the illustration are examples. Your system has other certificates.

Previously stored certificates are not deleted automatically.

The entries in a new file with CA certificates are appended to the existing list.

You need the following file:

• CA certificate list (file format: .PEM).

About trusted CAs

Certificate validation may be required when using TLS (Transport Layer Security).

The video system may be set up to require that a server or client presents its certificate to the video system before communication can be set up.

The certificates are text files that verify the authenticity of a server or client. The certificates must be signed by a trusted CA.

In order to verify the signature of the certificates, a list of trusted CAs must reside on the video system.

The list must include all CAs needed in order to verify certificates for both audit logging and other connections.

If authentication fails, the connection will not be established.

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Set up secure audit logging

Sign in to the web interface, navigate to Setup > Configuration. The certificate authority (CA) that verifies the certificate

of the audit server must be in the video system’s list of trusted certificate authorities. Otherwise, logs will not be sent to the external server.

Refer to the ► Manage the list of trusted certificate

authorities (CAs) chapter how to update the list.

1. Open the Security category.

2. Find the Audit > Server settings, and enter the

Address of the audit server.

If you set PortAssignment to

Manual, you must also enter

a Port number for the audit server.

Click Save for the changes to take effect.

3. Set Audit > Logging > Mode to ExternalSecure.

Click Save for the change to take effect.

About secure audit logging

When audit logging is enabled, all sign in activity and configuration changes on the video system are recorded.

Use the Security > Audit > Logging >

Mode setting to enable audit logging.

Audit logging is disabled by default.

In ExternalSecure audit logging mode the video system sends encrypted audit logs to an external audit server (syslog server), which identity must be verified by a signed certificate.

The signature of the audit server is verified using the same CA list as other servers/clients.

If the audit server authentication fails, no audit logs are sent to the external server.

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Manage pre-installed certificates for CUCM via Expressway provisioning

Authorities, and open the Preinstalled CAs tab.

View or disable certificates

Use the Details... and Disable buttons respectively, to view or disable certificates.

The cer tificates and certificate issuers in the illustration are examples. Your system has other certificates.

As an alternative to using the pre-installed certificates, you can append the certificates you need to the certificate list manually.

Refer to the ► Manage the list of trusted certificate

authorities (CAs) chapter how to update the list of trusted

certificates.

About pre-installed certificates

The pre-installed certificates in this list are only used when the video system is provisioned by Cisco Unified Communications Manager (CUCM) via Expressway (Edge).

Only Cisco Expressway infrastructure certificates are checked against this list.

If the validation of the Cisco Expressway infrastructure certificate fails, the video system will not be provisioned and registered.

Factory resetting the video system does not delete the list of pre-installed certificates.

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Delete CUCM trust lists

The information in this chapter is only relevant for video systems that are registered to a Cisco Unified Communications Manager (CUCM).

CUCM Certificates.

Delete the CUCM trust lists

Click Delete CTL/ITL to remove the trust lists.

As a general rule, you should not delete old CTL (Certificate Trust List) and ITL (Initial Trust List) files.

In these cases, you must still delete them:

• When you change the CUCM IP address.

• When you move the endpoint between CUCM clusters.

• When you need to re-generate or change the CUCM certificate.

Overview of trust list fingerprints and certificates

The trust lists’ fingerprints and an overview of the certificates in the lists are displayed on the web page.

This information may be useful for troubleshooting.

More information about trust lists

For more information about CUCM and trust lists, read the Deployment guide for TelePresence endpoints on CUCM that is available on the Cisco web site.

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Change the persistency mode

Non-persistent Mode.

Check the persistency status

The active radio buttons show the current persistency status of the video system.

Alternatively, you can navigate to Setup > Status, and then open the Security category to see the Persistency status.

Change the persistency settings

All persistency settings are set to Persistent by default. You only have to change these settings if you want to make them Non- persistent.

1. Click the radio buttons to set the persistency for configurations, call history, internal logging, local phonebook (local directory and favorites) and IP connectivity (DHCP) information.

2. Click Save and re bo ot....

The video system restarts automatically. After the restart, the behavior changes according to the new persistency settings.

Logs, configurations, and other data that was stored before you switched to Non-persistent mode, are NOT cleared or deleted.

Persistency mode

Configurations, call history, internal logs, local phonebook (local directory and favorites list), and IP connectivity information are stored by default. Because all persistency settings are set to Persistent, a system restart does not delete this information.

Generally, we recommend you NOT to change the persistency settings. Only change to Non-persistent mode if you have to prevent users from being able to see or traceback to any logged information from the previous session

In Non-persistent mode, the following information is lost or cleared each time the system restarts:

• System configuration changes

• Information about placed and reveived calls (call history)

• Internal log files

• Changes to the local contacts or favorites list

• All IP related information (DHCP) from the last session

Information that was stored before changing to Non-persistent mode is not automatically cleared or deleted. You must factory reset the video system to delete such information.

There is more information about performing a factor y reset in the

► Factory reset the video system

ch apter.

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Set strong security mode

Strong Security Mode.

Set strong security mode

Read carefully about the consequences of strong security mode before you continue.

1. If you want to use strong security mode, click

Enable Strong Security Mode.... and confirm

your choice in the dialog box that appears.

The video system restarts automatically.

2. Change the passphrase when you are prompted. The new passphrase must meet the strict criteria as described.

How to change the system passphrase is described in the ► Change the system

passphrase ch apter.

About strong security mode

Use strong security mode only when compliance with DoD JITC regulations is required.

Strong security mode sets very strict passphrase requirements, and requires all users to change their passphrase on the next sign in.

Return to normal mode

Click Disable Strong Security Mode... in order to restore the video system to normal mode. Confirm your choice in the dialog box that appears.

The video system restarts automatically.

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Set up Intelligent Proximity for content sharing (page 1 of 5)

Cisco Proximity allows users to see, control, capture and share content directly on their own mobile devices (smartphone, tablet, or laptop), when the device is near a video system.

The mobile device can automatically pair with the video system when it comes within range of ultrasound transmitted by the video system.

The number of simultaneous Proximity connections depends on the type of video system. The client warns new users if the maximum number of connections has been reached.

Video system Maximum number of connections

Spark Room Kit 7

SX80 10

SX20 7

SX10 7

MX700, MX800 10

MX200 G2, MX300 G2 7

DX70, DX80 3

Proximity services

Place calls and control the video system:

• Dial, mute, adjust volume, hang up

• Available on smartphones and tablets (iOS and Android)

View shared content on a mobile device:

• View shared content, review previous slides, save selected slides

• Available on smartphones and tablets (iOS and Android)

• For DX70 and DX80, this service is available only when in a call

Wireless share from a desktop client:

• Share content without connecting a presentation cable

• Available on laptops (OS X and Windows)

Place calls and control the video system

View shared content on a mobile device

Wireless share from a mobile device

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Install a Cisco Proximity client

Where to find the clients

You can download the Cisco Proximity clients for smartphones and tablets (Android and iOS), and laptops (Windows and OS X) free of charge from ► http://proximity.cisco.com

Clients for smartphones and tablets are also available directly through Google Play (Android) and Apple App Store (iOS).

End-user license agreement

Read the end-user license agreement carefully,

► http://www.cisco.com/c/en/us/td/docs/general/warranty/ English/EU1KEN_.html

Supported operating systems

• iOS 7 and above

• Android 4.0 and above

• Mac OS X 10.9 and above

• Windows 7 and above The tile based interface introduced with Windows 8 is not

supported.

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Ultrasound emission

Cisco video systems emit ultrasound as part of the Proximity feature.

Use the Proximity > Mode setting to switch the Proximity feature and thereby also ultrasound emission - On and Off.

Most people are exposed to ultrasound more or less daily in many environments, including industry, commercial applications and home appliances.

Even if airborne ultrasound may cause subjective effects for some individuals, it is very unlikely that any effects will occur for levels below 75 dB.

Spark Room Kit, SX10N and MX Series:

• The ultrasound sound pressure level is below 75 dB at a distance of 50 cm or more from the loudspeaker.

DX70 and DX80:

• The ultrasound sound pressure level is below 75 dB at a distance of 20 cm or more from the loudspeaker.

SX10, SX20, and SX80:

• We are not able to control the ultrasound sound pressure level because these systems emit ultrasound on third-party loudspeakers.

The volume control on the loudspeaker itself, and the

Peripherals > Pairing > Ultrasound > Volume > MaxLevel

setting affect the ultrasound sound pressure level; the volume control on the remote control or Touch controller does not have any effect.

Headsets

Spark Room Kit, DX70, DX80, and SX10N:

You can always use a headset with these systems because:

• DX70 and DX80 have dedicated headset outputs, on which we never emit ultrasound.

• Spark Room Kit and SX10N play ultrasound on their built-in loudspeakers. Ultrasound is never emitted on the HDMI or audio outputs.

SX10, SX20, SX80, and MX Series:

• We strongly recommend you to switch off ultrasound emission if you use a headset with these video systems (set Proximity >

Mode to Off). Then you cannot use the Proximity feature.

Since these systems don’t have dedicated headset outputs, we are not able to control the sound pressure level from the connected headsets.

SX10 versus SX10N

Cisco TelePresence SX10 Quick Set comes in two versions: SX10 and SX10N.

SX10N has a built-in loudspeaker for ultrasound, while SX10 use the same speakers (3 other audio signals.

Find which version you have

SX10 or SX10N is part of the following strings:

• Check the PID field on the rating label

• Navigate to Setup > Status in the web

party) for ultrasound as for

at the rear of the video system

interface and check the SystemUnit >

Hardware > UDI status.

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Set up Intelligent Proximity for content sharing (page 4 of 5)

Enable Proximity services

1. Sign in to the web interface, and navigate to Setup >

Configuration.

2. Go to Proximity > Mode, and switch Proximity On.

The video system star ts sending ultrasound pairing messages.

3. Enable the services you want to allow. Only Wireless share from a mobile device is enabled by default.

In order to fully utilise the Proximity functionality, we recommend that you enable all services.

Place calls and control the video system:

• Go to Proximity > Services > CallControl and choose

Enabled.

View shared content on a mobile device:

• Go to Proximity > Services > ContentShare > FromClients

and choose Enabled.

Wireless share from a desktop client:

• Go to Proximity > Services > ContentShare > ToClients

and choose Enabled.

Temporarily disable the Proximity services

In sessions or meetings where you want to prevent devices in the room from receiving content, you can use the video system’s user interface to temporarily disable the Proximity services.

The video system will continue to transmit ultrasound pairing messages during such sessions. This ensures that clients will know about a nearby video system, and can give the user an explanation why he cannot connect.

1. Select the settings icon (cogwheel) in the status bar of the user interface to open the dropdown panel.

2. Switch Proximity on or off with the toggle button.

The Proximity indicator

You will see a Proximity indicator on the display when Proximity is switched On, and at least one Proximity service is enabled.

The Proximity indicator has two states:

Proximity services are available for use.

Proximity services are temporarily disabled. Use the toggle button in the settings dropdown panel to make them available again.

About Proximity

The Proximity feature is switched Off by default, because the use of third-party speakers may need additional testing for Proximity to work as expected. In rare cases the ultrasound may cause audio artifacts. If so, consider to decrease the maximum ultrasound volume with the

Peripherals > Pairing > Ultrasound > Volume > MaxLevel setting.

When Proximity is switched On, the video system transmits ultrasound pairing messages.

The ultrasound pairing messages are received by nearby devices with Proximity clients, and triggers the authentication and authorization of the device.

Provided that you have verified that Proximity is suitable in your setup, Cisco recommends - for the best user experience - that Proximity always is switched On

In order to get full access to Proximity, the Proximity services (Proximity >

Services > ...) must be Enabled as well.

SX10: We recommend not to use a headset, if you have switched on Proximity (ultrasound). SX10N: You can always use a headset.

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Set up Intelligent Proximity for content sharing (page 5 of 5)

Room considerations

Room acoustics

• Rooms with hard surfaces may cause challenges due to severe audio reflections. Acoustical treatment of meeting rooms is always highly recommended for the best meeting experience as well as Intelligent Proximity performance.

• Cisco recommends only one video system with Intelligent Proximity enabled in a room. Otherwise, interference is likely to occur, which may lead to problems with device discovery and session maintenance.

About privacy

In the Cisco Privacy statement and the Cisco Proximity Supplement you find information about data collection in the clients and privacy concerns that needs to be considered when deploying this feature in the organization. Refer to:

► http://www.cisco.com/web/siteassets/legal/privacy.html

You can use the video system’s user interface to temporarily disable the Proximity services. This is usful in sessions or meetings where you want to prevent mobile devices in the room from receiving content.

Basic troubleshooting

Cannot detect devices with Proximity clients

• Check if the video system is in standby mode. Ultrasound is not transmitted if the speakers (for example a TV in standby mode) are turned off. Applies only to SX10, not to SX10N.

• Check the speaker volume. The volume control on a speaker itself (not the volume controlled with the remote control or Touch 10) affects the ultrasound volume. If the volume is too low, the listening devices cannot detect the ultrasound pairing messages. Applies only to SX10, not to SX10N.

• Some Windows laptops are not able to record sound in the ultrasound frequency range (20 to frequency limitations with the sound card, sound driver or the internal microphone of the particular device. Refer to the Support forum for more information.

Audio artifacts

• If you can hear audio artifacts, like humming or clipping noise, decrease the maximum ultrasound volume (Peripherals > Pairing > Ultrasound > Volume > MaxLevel).

Cannot share content from a laptop

• For content sharing to work, the video system and the laptop must be on the same network. For this reason Proximity sharing might fail if your video system is connected to your company network via Expressway, and your laptop is connected via VPN (VPN client dependent).

kHz-22 kHz). This can be due

Additional resources

Cisco Intelligent Proximity site:

► https://www.cisco.com/go/proximity

Support forum:

► https://www.cisco.com/go/proximitysupport

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Adjust the video quality to call rate ratio

Video input quality settings

When encoding and transmitting video there is a trade-off between high resolution (sharpness) and high frame rate (motion).

The Video Input Connector n Quality setting must be set to Motion for the optimal definition settings to take any effect. With the video input quality set to Sharpness, the endpoint will transmit the highest resolution possible, regardless of frame rate.

Optimal definition profile

The optimal definition profile should reflect the lighting conditions in the video conferencing room and the quality of the camera (video input source). The better the lighting conditions and the better the quality of the camera, the higher the profile should be used.

Generally, the Medium profile is recommended. However, if the lighting conditions are very good, we recommend that you test the endpoint on the various Optimal Definition Profile settings before deciding on a profile. The High profile may be set in order to increase the resolution for a given call rate.

Some typical resolutions used for different optimal definition profiles, call rates and transmit frame rates are shown in the table. The resolution and frame rate must be supported by both the calling and called systems.

Resolutions and frame rate [w×h@fps] obtained for different optimal definition profiles and call rates

Call rate

[kbps]

128 32 0 ×18 0 @ 3 0 512×288 @20 512×28 8 @3 0

160 512×2 88@ 20 512×288 @30 640×360@30

224 512×288 @30 640×360@30 768×448@30

352 640×360@30 768×448@30 768×44 8@3 0

448 768×448@30 768×448@30 1024×576@30

576 768×448 @30 1024×576@30 12 8 0×72 0 @ 30

768 1024×576@3 0 128 0 ×720 @ 3 0 12 8 0×72 0 @ 30

108 8 1280×7 20@3 0 128 0 ×720 @30 12 80×7 2 0@30

1312 1280×7 20@3 0 128 0 ×720 @30 19 20×1 0 8 0@30

1696 1280×7 20@3 0 1 920 ×108 0@ 30 19 2 0×1 0 8 0 @30

2464 19 20×1 0 8 0@30 19 20×1 0 8 0@30 19 20×1 0 8 0@30

3072 19 20×1080@3 0 1 920 ×108 0@ 30 19 2 0×10 8 0 @30

Normal Medium High

H.264, maximum 30 fps

1. Go to Video > Input > Connector n > Quality and set the video

quality parameter to Motion (skip this step for Connector 1 (internal camera).

2. Go to Video > Input > Connector n > OptimalDefinition >

Profile and choose the preferred optimal definition profile.

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Packet loss resilience - ClearPath

ClearPath introduces several mechanisms for advanced packet loss resilience. These mechanisms increase the experienced quality when you use your video system in an error prone environment.

ClearPath is a Cisco proprietary protocol. All endpoints running CE software support ClearPath.

If the involved endpoints and infrastructure elements support ClearPath, all packet loss resilience mechanisms are used in point-to-point connections (including hosted conferences).

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Choose wallpaper

Personalization.

Choose wallpaper

Choose a wallpaper from the list.

The active wallpaper is highlighted.

Upload a custom wallpaper

Overwrites any old custom wallpaper.

1. Browse to find the custom wallpaper image file.

2. Click Upload to save the file on the video system.

Supported file formats: BMP, GIF, JPEG, PNG

Maximum file size: 16 megapixels

The custom wallpaper is automatically activated once uploaded.

About a custom wallpaper

If you want the company logo or another custom picture as background on the main display, you may upload and use a custom wallpaper.

You can only store one custom wallpaper on the video system at a time; a new custom wallpaper overwrites the old one.

When you use a custom wallpaper, these items are removed from the main display:

• The large clock

• The list of upcoming meetings

Delete the custom wallpaper

Delete fully removes the custom

wallpaper from the video system.

You have to upload it anew if you want use it again.

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Choose a ringtone and set the ringtone volume

Personalization.

Change the ringtone

1. Choose a ringtone from the drop-down list.

2. Click Save to make it the active ringtone.

Set the ringtone volume

Use the slide bar to adjust the ringtone volume.

About ringtones

A set of ringtones are installed on the video system. Use the web interface to chose a ringtone, and set the ringtone volume.

You can play back the chosen ringtone from the web interface. Note that the ringtone will be played back on the video system itself, and not on the computer running the web interface.

Play back the ringtone

Click the play button ( ► ) to play back the ringtone.

Use the stop button (  ) to end the playback.

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Manage local contacts

Setup > Local Contacts.

Import/Export contacts from file

Click Export to save the local contacts in a file; and click Import to bring in contacts from a file.

The current local contacts are discarded when you import new contacts from a file.

Add or edit a contact

1. Click Add contact to make a new local contact, or click a contact’s name followed by Edit contact.

2. Fill in or update the form that pops up.

Choose a folder in the folder drop down list in order to store the contact in a sub-folder.

Click Add contact method and fill in the new input fields if you want to store more than one contact method for the contact (for example video address, telephone and mobile number).

3. Click Save to store the local contact.

Delete a contact

1. Click a contacts name followed by

Edit contact.

2. Click Delete to remove the local contact.

Add or edit a sub-folder

1. Click Add folder to make a new sub-folder, or click one of the listed sub-folders followed by

Edit folder to change an existing sub-folder.

2. Fill in or update the form that pops up.

3. Click Save to create or update the folder.

Delete a sub-folder

1. Click a folder’s name followed by Edit folder.

2. Click Delete to remove the folder and all its contacts and sub-folders. Confirm your choice in the dialog that pops up.

Manage Favorites using the the video system’s user interface

Add a contact in the Favorites list

1. Select Call on the home screen.

2. Select the contact you want to add.

3. Select the three dots that appear under the Call button on the contact card (only required when using remote control).

4. Select Add to favorites or Mark as

favorite.

The contact you add will be placed in the top folder. You cannot select or create a sub-folder.

Remove a contact from the Favorites list

1. Select Call on the home screen.

2. Select the Favorites tab.

3. Select the contact you want to remove.

4. Select the three dots that appear under the Call button on the contact card (only required when using remote control).

5. Select Remove favorite or Unmark as

favorite.

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Chapter 3

Peripherals

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Extend the number of input sources

You can customize our touch user interfaces to include input sources that are connected to a third-party external video switch.

The sources will appear and behave as any other video source that is connected directly to the video system.

Architecture

You need a Cisco video system with a touch interface, a thirdparty control system, for example Crestron or AMX, and a thirdparty video switch. It is the control system, not the video system, that controls the video switch.

When you program the control system you must use the video system’s API (events and commands) video switch and the controls on the touch interface. This way you can synchronize what is shown and done on the user interface with the actual state of the input sources.

Tou ch

interface

Video system

API

Control system

in order to connect with the

Apple T V

Third-party

video switch

Chromecast

User interface with multiple external input sources (example)

Oth er...

Consult the In-Room Control guide for full details about how to extend the user interface, and how to use the video system’s API to set it up. Go to:

► http://www.cisco.com/go/in-room-control-docs

You need a user that holds the ROOMCONTROL, INTEGRATOR, or ADMIN user roles in order to access the API commands that you need when programming the control system.

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Real-time communication requirements for displays

We have put in a lot of effort to minimize the camera to screen delay on our video systems, and also to detect and compensate for total delay between the audio and video components.

We recommend that you use displays with low delay to increase the naturalness of communications. We also recommend that you test a sample before ordering a large number of displays.

Delay through most displays is often very high (>100 ms) and is therefore detrimental to real-time communication quality.

The following display settings may reduce the delay:

• Activate Game mode, PC mode or similar modes that are designed to reduce the response time and normally also the delay

• Deactivate motion smoothing, like Motion Flow, Natural Motion, or any other video processing that introduces additional delay

• Deactivate advanced audio processing, like Virtual Surround effects and Dynamic Compression, which will make any acoustic echo canceller malfunction

• Change to a different HDMI input

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Connect the Touch 10 controller

(page 1 of 2)

Tou c h 10 must be paired to the video system via the network (LAN). This is referred to as remote pairing.

Connect Touch 10 to the video system via the network (LAN)

Connect Touch 10 and the video system to network wall sockets or to a network switch as illustrated.

Touch 10 set-up

Once Touch 10 is connected to power, the set-up procedure begins. Follow the instructions on screen.

When the Select a room system screen appears, note the following:

• A list of video systems signalling that they are available for paring will show up on the screen. Tap the name of the video system you want to pair with.

Note that the following must be fulfilled for a video system to show up in the list:

• The video system and Touch 10 must be on the same subnet.

• The video system must have been restarted within the last 10 minutes. If the video system does not appear in the list, try restarting it.

• If the video system does not appear in the list of available systems, enter its IP address or hostname in the input field. Tap Connect.

• You have to log in with username and passphrase for the paring process to commence. Tap Login.

A user with the USER role is sufficient; you do not need the ADMIN role to perform this task.

Read more about how to create a user account and assign a role to it in the ► User administration c hap ter.

If Touch 10 needs software upgrade, new software will be downloaded from the video system and installed on the unit automatically as part of the set-up procedure. Touch 10 restarts after the upgrade.

Power

• 100-240 VAC

• 50/60 Hz

SWITCH

PoE

injector

Contact information

The video system’s name or address is displayed in the status bar when Touch 10 is successfully paired to the video system.

Standard Ethernet cable

PoE rated Ethernet cable

The Ethernet connector is behind the lid at the rear of Touch 10.

Network (LAN)

If the network infrastructure provides Power over Ethernet (PoE), you do not need a PoE injector; Touch 10 should be connected directly to the wall socket (Ethernet switch) with a PoE rated Ethernet cable.

For safet y, the PoE source must be in the same building as Touch 10. The PoE rated Ethernet cable can be up to 100 m (330 ft).

SX10 can also be powered over Ethernet if the network infrastructure supports PoE. If so, you must use a PoE rated cable.

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Connect the Touch 10 controller (page 2 of 2)

Touch 10 physical interface

Touch screen

Adjustable support to accommodate individual ergonomic needs

Sound bar for audio adjustment

Audio mute

Two USB connectors (not in use)

Mini-jack, 3.5 mm (not in use)

Micro-USB: for maintenance only

Ethernet with PoE: for power and Ethernet

Not in use

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Chapter 4

Maintenance

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Upgrade the system software (page 1 of 2)

Upgrading from TC to CE software

CE software is the evolution of TC software. We recommend that you upgrade to TC7.3.6 or later before you upgrade to CE soft ware.

It is impor tant that you read about upgrade requirements and functionality changes before you upgrade to CE software. Also check that your environment supports the changes. We recommend reading the Software Release Notes carefully.

If you don’t take into account these considerations, upgrading to CE can leave you with a non-functioning deployment that requires you to downgrade.

Upgrade to TC7.3.6 or later

Use TC7.x software

Upgrading from CE8 to CE9

The MultiStream feature with Cisco TelePresence Server is deprecated in CE9.

Also, some features that were available from the Touch controller in CE8, are not available in the first CE9.0 release. Read the Software Release Notes for details before you upgrade..

Install CE9?

Yes

Is your video

system running

TC7.3.6 or later?

Yes

Do you need TC

features that are

not supported in CE

softwar e?

Which sof tware

version is the video

system running?

Do you need

MultiStream with

Cisco TelePresence

Server?

Yes

Use CE8.x sof tware

Update your application

to the new API commands

CE software does not support the following features and products:

- CTMS conferencing

- MediaNet

- Displays that do not support 16:9 resolution

before installing CE9

Yes

Are you currently using the API (for

example Crestron or

AMX)?

Install CE9

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Upgrade the system software (page 2 of 2)

Software Upgrade.

Download new software

For software download, go to the Cisco Download Software web page, and navigate to your product:

► http://www.cisco.com/cisco/software/navigator.html.

Each software version has a unique file name. The format of the file name is “s52030ce9_0_ x .pkg ”.

Install new software

Download the appropriate software package and store it on your computer. This is a .pkg file. Don’t change the file name.

1. Click Browse... and find the .pkg file that contains the new soft ware.

The software version will be detected and shown.

About software versions

This video conference system is using CE software. The version described in this document is CE9.0.x.

Software release notes

For a complete overview of the news and changes, we recommend reading the Software Release Notes (CE9).

Go to: ► http://www.cisco.com/c/en/us/support/

collaboration-endpoints/telepresence-quick-set-series/tsdproducts-support-series-home.html

2. Click Install software to start the installation process.

The complete installation normally take no longer than 15minutes. You can follow the progress on the web page. The video system restarts automatically after the installation.

You must sign in anew in order to continue working with the web interface after the restart.

Check new software version

When you have selected a file, the

software version is shown here

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Add option keys

Option Keys.

You see a list of all option keys, also the ones that are not installed on your video system.

Contact your Cisco representative for information about how to get option keys for the uninstalled options.

The video system’s serial number

You need the video system’s serial number when ordering an option key.

Add an option key

1. Enter an Option Key in the text input field.

2. Click Add option key.

If you want to add more than one option key, repeat these steps for all keys.

About option keys

Your video system may or may not have one or more software options installed. In order to activate the optional functionality the corresponding option key must be present on the video system.

Each video system has unique option keys.

Option keys are not deleted when performing a software upgrade or factory reset, so they need to be added only once.

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System status

System information overview

This page shows the product type, system name and basic information about the hardware, software, installed options and network address. Registration status for the video networks (SIP and H.323) is included, as well as the number/URI to use when making a call to the system.

Detailed system status

Search for a status entry

Enter as many letters as needed in the search field. All entries that contain these letters are shown in the right pane. Entries that have these letters in their value space are also shown.

Select a category and navigate to the correct status

The system status is grouped in categories. Choose a category in the left pane to show the related status to the right.

The status shown in the illustration serve as an example. The status of your system may be different.

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Run diagnostics

Diagnostics.

The diagnostics page lists the status for some common sources of errors

Errors and critical issues are clearly marked in red color; warnings are yellow.

Run diagnostics

Click Re-run diagnostics to ensure that the list is up to date.

Leave standby mode

Click Deactivate standby to wake up a video system that is in standby mode.

The mes sages shown in the illustration ser ve as examples. Your system may show other information.

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Download log files

Maintenance > System Logs.

Download all log files

Click Download logs archive... and follow the instructions.

An anonymized call history is included in the log files by default.

Use the drop down list if you want to exclude the call history from the log files, or if you want to include the full call history (non-anonymous caller/callee).

Open/save one log file

Click the file name to open the log file in the web browser; right click to save the file on the computer.

Start extended logging

Click Start extended logging....

Extended logging lasts for 3 or 10 minutes, depending on whether full capture of network traffic is included or not.

Click Stop extended logging if you want to stop the extended logging before it times out.

As default, the network traffic is not captured. Use the drop down menu if you want to include partial or full capture of network traffic.

About log files

The log files are Cisco specific debug files which may be requested by the Cisco support organization if you need technical support.

The current log files are time stamped event log files.

All current log files are archived in a time stamped historical log file each time the video system restarts. If the maximum number of historical log files is reached, the oldest one will be overwritten.

Extended logging mode

Extended logging mode may be switched on to help diagnose network issues and problems during call setup. While in this mode more information is stored in the log files.

Extended logging uses more of the video system’s resources, and may cause the video system to under-perform. Only use extended logging mode when you are troubleshooting an issue.

Refresh a log file list

Click the refresh button for Current logs or Historical logs to update the corresponding lists.

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Create a remote support user

Recovery and select the Remote Support User tab.

The remote support user should only be enabled for troubleshooting reasons when instructed by Cisco TAC.

Create remote support user

1. Click Create user.

2. Open a case with Cisco TAC.

3. Copy the text in the To ke n field and send it to Cisco TAC.

4. Cisco TAC will generate a password.

The remote support user is valid for seven days, or until it is deleted.

About the remote support user

In cases where you need to diagnose problems on the video system you can create a remote support user.

The remote support user is granted read access to the system and has access to a limited set of commands that can aid troubleshooting.

You will need assistance from Cisco Technical Assistance Center (TAC) to acquire the password for the remote support user.

Delete remote support user

Click Delete user.

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Backup or restore a configuration

Backup and Restore.

Show the current configuration

Click Preview backup to display the current settings on-screen.

Back up the current configuration

Click Take backup to store the configuration as a text file.

Restore configuration from backup

1. Click Browse... and find the backup file with the configuration you want to restore.

2. Click Restore to reconfigure the system as defined in the file.

Some settings require that you restart the video system before they take effect.

About configuration backup

All the system settings, which are available on the System configuration page, can be listed on-screen or stored as a backup text file.

The backup text file can be loaded back onto the system, thereby restoring the configuration.

We do not recommend that you load back a backup text file from TC software, onto a video system that is running CE software.

The configuration of the video system is likely to be incomplete, due to the differences between the two software generations.

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Revert to the previously used software image

System Recovery.

We recommend you to back up the log files and configuration of the video system before you swap to the previously used software image.

Back up log files and system configuration

1. Select the Backup tab.

2. Click Download Logs and follow the instructions to save the log files on your computer.

3. Click Download Configuration Backup and follow the instructions to save the configuration file on your computer.

Revert to the previously used software image

Only administrators, or when in contact with Cisco technical support, should perform this procedure.

1. Select the Software Recovery Swap tab.

2. Click Switch to software: cex.y.z..., where x.y.z indicates the software version.

3. Click Yes to confirm your choice, or Cancel if you have changed your mind.

Wait while the system resets. The system restarts automatically when finished. This procedure may take a few minutes.

About the previously used software image

If there is a severe problem with the video system, switching to the previously used software image may help solving the problem.

If the system has not been factory reset since the last software upgrade, the previously used software image still resides on the system. You do not have to download the software again.

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Factory reset the video system (page 1 of 3)

If there is a severe problem with the video system, the last resort may be to reset it to its default factory settings.

It is not possible to undo a factory reset.

Always consider reverting to the previously used software image before performing a factory reset. In many situations this will recover the system. Read about software swapping in the

► Revert to the previously used software image ch apt er.

We recommend that you use the web interface or user interface to factory reset the video system. If these interfaces are not available, use the reset button.

A factory reset implies:

• Call logs are deleted.

• Passphrases are reset to default.

• All system parameters are reset to default values.

• All files that have been uploaded to the system are deleted. This includes, but is not limited to, custom wallpaper, certificates, and favorites lists.

• The previous (inactive) software image is deleted.

• Option keys are not affected.

The video system restarts automatically after the factory reset. It is using the same software image as before.

We recommend that you back up the log files and configuration of the video system before you perform a factory reset; otherwise these data will be lost.

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Factory reset the video system (page 2 of 3)

Factory reset using the web interface

We recommend that you back up the log files and configuration of the video system before you continue with the factory reset.

System Recovery.

1. Select the Factory Reset tab, and read the provided information carefully.

2. Click Perform a factory reset....

3. Click Yes to confirm your choice, or Cancel if you have changed your mind.

4. Wait while the video system reverts to the default factory settings. When finished, the video system restarts automatically. This may take a few minutes.

When the system has been successfully reset to factory settings, the Setup assistant starts with the Welcome screen.

Factory reset from the user interface

We recommend that you back up the log files and configuration of the video system before you continue with the factory reset.

1. Select the settings icon (cogwheel) in the status bar of the user interface.

2. Select System information > Settings.

3. Select Reset system.

4. Click Reset to confirm your choice, or Back if you have changed your mind.

5. Wait while the video system reverts to the default factory settings. When finished, the video system restarts automatically. This may take a few minutes.

When the system has been successfully reset to factory settings, the Setup assistant starts with the Welcome screen.

Back up log files and system configuration

1. Select the Backup tab.

2. Click Download Logs and follow the instructions to save the log files on your computer.

3. Click Download Configuration Backup and follow the instructions to save the configuration file on your computer.

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Factory reset the video system (page 3 of 3)

Factory reset using the reset button

We recommend that you back up the log files and configuration of the video system before you continue with the factory reset.

1. Lift the rubber flap on the back of the unit to uncover the reset button (pin hole).

2. Use the tip of a pen (or similar) to press and hold the recessed reset button until the screen turns black (approximately 10 seconds). Then release the button.

3. Wait while the video system reverts to the default factory settings. When finished, the video system restarts automatically. This may take a few minutes.

When the system has been successfully reset to factory settings, the Setup assistant starts with the Welcome screen.

Reset button (pin hole)

The recessed button can be quite difficult to use. You should feel the button go down when pushed.

Lift the rubber flap to uncover the reset button (pin hole).

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Factory reset the Touch 10

In an error situation it may be required to factory reset the Touch controller to recover connectivity. This should be done only when in contact with the Cisco support organization.

When factory resetting the Touch controller the pairing information is lost, and the Touch itself (not the video system) is reverted to factory defaults.

It is not possible to undo a factory reset.

1. Locate the Mute and Volume down buttons.

2. Press and hold the Mute button until it starts blinking (red and green). It takes approximately 10 seconds.

3. Press the Volume down button twice.

Touch 10 automatically reverts to the default factory settings and restarts.

Touch 10 must be paired to the video system anew. When successfully paired it receives a new configuration automatically from the video system.

About pairing and how to connect Touch 10 to the video system

In order to use the Touch 10 controller, Touch 10 must be paired to the codec via LAN (remote pairing).

Read about pairing and how to connect Touch 10 to the video system in the

► Connect the Touch 10 controller

ch apter.

Mute

Volume down

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Capture user interface screenshots

User Interface Screenshots.

Capture a screenshot

Click Take screenshot of Touch Panel to capture a screenshot of the Touch controller, or click Take screenshot of OSD to capture a screenshot of the on-screen display.

The screenshot displays in the area below the buttons. It may take up to 30 seconds before the screenshot is ready.

All captured snapshots are included in the list above the buttons. Click the screenshot ID to display the image.

Delete screenshots

If you want to delete all screenshots, click Remove all.

To delete just one screenshot, click

button for that screenshot.

the

About user interface screenshots

You can capture screenshots both of a Touch controller that is connected to the video system, and of the on-screen display (menus, indicators and messages on the main display).

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Chapter 5

System settings

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Overview of the system settings

In the following pages you will find a complete list of the system settings which are configured from the Setup > Configuration page on the web interface.

Open a web browser and enter the IP address of the video system then sign in.

How to find the IP address

1. Select the settings icon (cogwheel) in the status bar of the user interface.

2. Select System Information.

Audio settings ................................................................................................................. 64

Audio DefaultVolume ........................................................................................................... 64

Audio Input Microphone [1..2] Mode ................................................................................... 65

Audio Input Microphone [2] EchoControl Dereverberation ................................................. 65

Audio Input Microphone [2] EchoControl Mode .................................................................. 64

Audio Input Microphone [2] EchoControl NoiseReduction .................................................. 65

Audio Input Microphone [2] Level ........................................................................................ 65

Audio Microphones Mute Enabled ...................................................................................... 64

Audio Output Line [1] Delay DelayMs .................................................................................. 65

Audio Output Line [1] Delay Mode ....................................................................................... 65

Audio SoundsAndAlerts RingTone ...................................................................................... 64

Audio SoundsAndAlerts RingVolume .................................................................................. 64

CallHistory settings ......................................................................................................... 66

CallHistory Mode ................................................................................................................. 66

Cameras settings ............................................................................................................ 67

Cameras Camera [1] Backlight DefaultMode ...................................................................... 67

Cameras Camera [1] Brightness DefaultLevel ..................................................................... 67

Cameras Camera [1] Brightness Mode ............................................................................... 67

Cameras Camera [1] Flip ..................................................................................................... 67

Cameras Camera [1] Focus Mode ....................................................................................... 67

Cameras Camera [1] Mirror ................................................................................................. 68

Cameras Camera [1] Whitebalance Level ........................................................................... 68

Cameras Camera [1] Whitebalance Mode .......................................................................... 68

Conference settings .......................................................................................................69

Conference ActiveControl Mode ........................................................................................ 69

Conference AutoAnswer Delay ........................................................................................... 69

Conference AutoAnswer Mode .......................................................................................... 69

Conference AutoAnswer Mute ........................................................................................... 69

Conference CallProtocolIPStack ......................................................................................... 69

Conference DefaultCall Rate ............................................................................................... 70

Conference DoNotDisturb DefaultTimeout ......................................................................... 70

Conference Encryption Mode ............................................................................................. 70

Conference FarEndControl Mode ....................................................................................... 70

Conference FarEndControl SignalCapability ....................................................................... 70

Conference MaxReceiveCallRate ....................................................................................... 70

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Conference MaxTotalReceiveCallRate ................................................................................ 71

Conference MaxTotalTransmitCallRate ............................................................................... 71

Conference MaxTransmitCallRate ....................................................................................... 71

Conference MicUnmuteOnDisconnect Mode ..................................................................... 71

Conference MultiStream Mode ........................................................................................... 71

Conference Presentation OnPlacedOnHold ....................................................................... 71

Conference VideoBandwidth Mode .................................................................................... 72

FacilityService settings ................................................................................................... 73

FacilityService Service [1..5] CallType ................................................................................ 73

FacilityService Service [1..5] Name..................................................................................... 73

FacilityService Service [1..5] Number ................................................................................. 73

FacilityService Service [1..5] Type ...................................................................................... 73

H323 settings .................................................................................................................. 74

H323 Authentication LoginName .........................................................................................74

H323 Authentication Mode ..................................................................................................74

H323 Authentication Password ...........................................................................................74

H323 CallSetup Mode ..........................................................................................................74

H323 Encryption KeySize .................................................................................................... 75

H323 Gatekeeper Address ................................................................................................. 75

H323 H323Alias E164 ......................................................................................................... 75

H323 H323Alias ID .............................................................................................................. 75

H323 NAT Address ............................................................................................................. 76

H323 NAT Mode ................................................................................................................. 75

H323 PortAllocation ............................................................................................................ 76

Logging settings ............................................................................................................. 77

Logging External Mode ....................................................................................................... 77

Logging External Protocol ................................................................................................... 77

Logging External Server Address ....................................................................................... 77

Logging External Server Port .............................................................................................. 77

Logging Mode ..................................................................................................................... 77

Network settings ............................................................................................................. 78

Network [1] DNS Domain Name .......................................................................................... 78

Network [1] DNS Server [1..3] Address ............................................................................... 78

Network [1] IEEE8021X AnonymousIdentity ........................................................................ 79

Network [1] IEEE8021X Eap Md5 ......................................................................................... 79

Network [1] IEEE8021X Eap Peap ........................................................................................ 80

Network [1] IEEE8021X Eap Tls ........................................................................................... 79

Network [1] IEEE8021X Eap Ttls ........................................................................................... 79

Network [1] IEEE8021X Identity ........................................................................................... 79

Network [1] IEEE8021X Mode .............................................................................................. 78

Network [1] IEEE8021X Password ....................................................................................... 79

Network [1] IEEE8021X TlsVerify ......................................................................................... 78

Network [1] IEEE8021X UseClientCertificate ....................................................................... 78

Network [1] IPStack ............................................................................................................. 80

Network [1] IPv4 Address .................................................................................................... 80

Network [1] IPv4 Assignment .............................................................................................. 80

Network [1] IPv4 Gateway ................................................................................................... 80

Network [1] IPv4 SubnetMask ............................................................................................. 80

Network [1] IPv6 Address .................................................................................................... 81

Network [1] IPv6 Assignment .............................................................................................. 81

Network [1] IPv6 DHCPOptions ........................................................................................... 81

Network [1] IPv6 Gateway ................................................................................................... 81

Network [1] MTU.................................................................................................................. 81

Network [1] QoS Diffserv Audio .......................................................................................... 82

Network [1] QoS Diffserv Data ............................................................................................ 82

Network [1] QoS Diffserv ICMPv6 ....................................................................................... 83

Network [1] QoS Diffserv NTP ............................................................................................. 83

Network [1] QoS Diffserv Signalling .................................................................................... 82

Network [1] QoS Diffserv Video .......................................................................................... 82

Network [1] QoS Mode ........................................................................................................ 81

Network [1] RemoteAccess Allow ....................................................................................... 83

Network [1] Speed ............................................................................................................... 83

Network [1] TrafficControl Mode ......................................................................................... 84

Network [1] VLAN Voice Mode ............................................................................................ 84

Network [1] VLAN Voice VlanId ........................................................................................... 84

NetworkServices settings ............................................................................................... 85

NetworkServices CDP Mode .............................................................................................. 85

NetworkServices H323 Mode ............................................................................................ 85

NetworkServices HTTP Mode ............................................................................................ 85

NetworkServices HTTPS OCSP Mode ............................................................................... 86

NetworkServices HTTPS OCSP URL ................................................................................. 86

NetworkServices HTTPS Server MinimumTLSVersion ....................................................... 85

NetworkServices HTTPS StrictTransportSecurity ............................................................. 86

NetworkServices HTTPS VerifyClientCertificate ................................................................ 86

NetworkServices HTTPS VerifyServerCertificate .............................................................. 86

NetworkServices NTP Mode .............................................................................................. 87

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NetworkServices NTP Server [1..3] Address ...................................................................... 87

NetworkServices SIP Mode ................................................................................................ 87

NetworkServices SNMP CommunityName ........................................................................ 88

NetworkServices SNMP Host [1..3] Address ...................................................................... 87

NetworkServices SNMP Mode ........................................................................................... 87

NetworkServices SNMP SystemContact............................................................................ 88

NetworkServices SNMP SystemLocation .......................................................................... 88

NetworkServices SSH AllowPublicKey ............................................................................... 88

NetworkServices SSH Mode .............................................................................................. 88

NetworkServices Telnet Mode............................................................................................ 88

NetworkServices UPnP Mode ............................................................................................ 89

NetworkServices UPnP Timeout ........................................................................................ 89

NetworkServices WelcomeText .......................................................................................... 89

NetworkServices XMLAPI Mode ........................................................................................ 89

Peripherals settings ........................................................................................................ 90

Peripherals Pairing CiscoTouchPanels EmcResilience ....................................................... 90

Peripherals Pairing CiscoTouchPanels RemotePairing ....................................................... 90

Peripherals Pairing Ultrasound Volume MaxLevel .............................................................. 90

Peripherals Pairing Ultrasound Volume Mode .................................................................... 90

Peripherals Profile Cameras ............................................................................................... 91

Peripherals Profile ControlSystems .................................................................................... 91

Peripherals Profile TouchPanels ......................................................................................... 91

Phonebook settings ........................................................................................................ 92

Phonebook Server [1] ID ..................................................................................................... 92

Phonebook Server [1] Type ................................................................................................. 92

Phonebook Server [1] URL .................................................................................................. 92

Provisioning settings ....................................................................................................... 93

Provisioning Connectivity.................................................................................................... 93

Provisioning ExternalManager Address .............................................................................. 94

Provisioning ExternalManager AlternateAddress ................................................................ 94

Provisioning ExternalManager Domain ............................................................................... 95

Provisioning ExternalManager Path .................................................................................... 94

Provisioning ExternalManager Protocol .............................................................................. 94

Provisioning HttpMethod .................................................................................................... 94

Provisioning LoginName ..................................................................................................... 93

Provisioning Mode .............................................................................................................. 93

Provisioning Password ........................................................................................................ 94

Proximity settings ...........................................................................................................96

Proximity Mode ................................................................................................................... 96

Proximity Services CallControl ........................................................................................... 96

Proximity Services ContentShare FromClients ................................................................... 96

Proximity Services ContentShare ToClients ....................................................................... 96

RTP settings .................................................................................................................... 97

RTP Ports Range Start ........................................................................................................ 97

RTP Ports Range Stop ........................................................................................................ 97

Security settings ............................................................................................................. 98

Security Audit Logging Mode ............................................................................................. 98

Security Audit OnError Action ............................................................................................. 98

Security Audit Server Address ........................................................................................... 98

Security Audit Server Port .................................................................................................. 99

Security Audit Server PortAssignment ............................................................................... 99

Security Session InactivityTimeout ..................................................................................... 99

Security Session MaxSessionsPerUser.............................................................................. 99

Security Session MaxTotalSessions ................................................................................... 99

Security Session ShowLastLogon ...................................................................................... 99

SerialPort settings ........................................................................................................ 10 0

SerialPort LoginRequired .................................................................................................. 100

SerialPort Mode ................................................................................................................ 10 0

SIP settings ................................................................................................................... 101

SIP ANAT............................................................................................................................101

SIP Authentication Password .............................................................................................101

SIP Authentication UserName ...........................................................................................101

SIP Def aul tTr ans p ort ..........................................................................................................101

SIP DisplayName ................................................................................................................101

SIP Ice DefaultCandidate .................................................................................................. 102

SIP Ice Mode ..................................................................................................................... 102

SIP Line ............................................................................................................................. 102

SIP ListenPort ................................................................................................................... 102

SIP Mailbox ....................................................................................................................... 102

SIP PreferredIPMedia ........................................................................................................ 103

SIP PreferredIPSignaling ................................................................................................... 103

SIP Proxy [1..4] Address .................................................................................................... 103

SIP TlsVerify ...................................................................................................................... 10 3

SIP Turn DiscoverMode .................................................................................................... 103

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SIP Turn DropRflx .............................................................................................................. 103

SIP Turn Password ............................................................................................................ 104

SIP Turn Server ................................................................................................................. 104

SIP Turn UserName........................................................................................................... 104

SIP Type ............................................................................................................................ 104

SIP URI .............................................................................................................................. 104

Standby settings ........................................................................................................... 105

Standby BootAction .......................................................................................................... 105

Standby Control ................................................................................................................ 105

Standby Delay ................................................................................................................... 105

Standby StandbyAction .................................................................................................... 105

Standby WakeupAction ..................................................................................................... 10 5

Standby WakeupOnMotionDetection ................................................................................ 105

SystemUnit settings ...................................................................................................... 106

SystemUnit Name ............................................................................................................. 106

Time settings ................................................................................................................ 107

Time DateFormat .............................................................................................................. 107

Time TimeFormat .............................................................................................................. 107

Time Zone ......................................................................................................................... 108

UserInterface settings ....................................................................................................110

UserInterface ContactInfo Type .........................................................................................110

UserInterface KeyTones Mode ...........................................................................................110

UserInterface Language ....................................................................................................110

UserInterface OSD EncryptionIndicator .............................................................................110

UserInterface OSD Output ................................................................................................. 111

UserInterface Wallpaper .................................................................................................... 111

UserManagement settings .............................................................................................112

UserManagement LDAP Admin Filter ................................................................................113

UserManagement LDAP Admin Group ..............................................................................11 3

UserManagement LDAP Attribute ......................................................................................113

UserManagement LDAP Encryption .................................................................................. 112

UserManagement LDAP MinimumTLSVersion ...................................................................112

UserManagement LDAP Mode .......................................................................................... 112

UserManagement LDAP Server Address .......................................................................... 112

UserManagement LDAP Server Port ................................................................................. 112

UserManagement LDAP VerifyServerCertificate ............................................................... 113

Video settings ................................................................................................................114

Video ActiveSpeaker DefaultPIPPosition ...........................................................................114

Video DefaultLayoutFamily Local .......................................................................................114

Video DefaultLayoutFamily Remote ...................................................................................115

Video DefaultMainSource ..................................................................................................115

Video Input Connector [1..3] CameraControl CameraId ....................................................115

Video Input Connector [1..3] CameraControl Mode ...........................................................115

Video Input Connector [1..3] InputSourceType ..................................................................115

Video Input Connector [1..3] Name ....................................................................................116

Video Input Connector [1..3] OptimalDefinition Profile .......................................................116

Video Input Connector [1..3] Visibility ................................................................................117

Video Input Connector [2..3] PresentationSelection ..........................................................117

Video Input Connector [2..3] Quality .................................................................................. 116

Video Input Connector [2] RGBQuantizationRange ............................................................117

Video Monitors ...................................................................................................................118

Video Output Connector [1] CEC Mode ............................................................................. 118

Video Output Connector [1] OverscanLevel .......................................................................118

Video Output Connector [1] Resolution ..............................................................................118

Video Output Connector [1] RGBQuantizationRange .........................................................119

Video Presentation DefaultPIPPosition ..............................................................................119

Video Presentation DefaultSource .....................................................................................11 9

Video Selfview Default FullscreenMode ........................................................................... 120

Video Selfview Default Mode ............................................................................................. 119

Video Selfview Default PIPPosition ................................................................................... 120

Video Selfview OnCall Duration ........................................................................................ 120

Video Selfview OnCall Mode ............................................................................................ 12 0

Experimental settings ................................................................................................... 121

Cisco TelePresence SX10 Quick Set Administrator Guide

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Maintenance

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Appendices

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System settings

Audio settings

Audio DefaultVolume

Define the default volume for the speakers. The volume is set to this value when you switch on or restart the video system. Use the Touch controller or remote control to change the volume while the video system is running. You may also use API commands (xCommand Audio Volume) to change the volume while the video system is running, and to reset to default value.

Requires user role: ADMIN, INTEGR ATOR, USER Default value: 50

Value space: Integer (0..100)

Select a value between 1 and 100. This corresponds to the dB range from -34.5 dB to 15 dB, in steps of 0.5 dB. If set to 0 the audio is switched off.

Audio Microphones Mute Enabled

Define the microphone mute behaviour on the video system.

Requires user role: ADMIN, INTEGR ATOR Default value: True

Value space: True/InCallOnly

True: Muting of audio is always available. InCallOnly: Muting of audio is only available when the device is in a call. When Idle it is

not possible to mute the microphone. This is useful when an external telephone service/ audio system is connected via the codec and is to be available when the codec is not in a call. When set to InCallOnly this will prevent the audio-system from being muted by mistake.

Audio SoundsAndAlerts RingTone

Define which ringtone to use for incoming calls.

Requires user role: ADMIN, INTEGR ATOR, USER Default value: Sunrise

Value space: Sunrise/Mischief/Ripples/Reflections/Vibes/Delight/Evolve/Playful/Ascent/ Calculation/Mellow/Ringer

Select a ringtone from the list.

Audio SoundsAndAlerts RingVolume

Define the ring volume for incoming calls.

Requires user role: ADMIN, INTEGR ATOR, USER Default value: 50

Value space: Integer (0..100)

The value goes in steps of 5 from 0 to 100 (from -34.5 dB to 15 dB). Volume 0 = Off.

Audio Input Microphone [2] EchoControl Mode

The echo canceller continuously adjusts itself to the audio characteristics of the room, and compensates for any changes it detects in the audio environment. If the changes in the audio conditions are significant, the echo canceller may take a second or two to re-adjust.

Requires user role: ADMIN, INTEGR ATOR Default value: On

Value space: Off/On

Off: Turn off the echo control. Recommended if external echo cancellation or playback equipment is used.

On: Turn on the echo control. Recommended, in general, to prevent the far end from hearing their own audio. Once selected, echo cancellation is active at all times.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Audio Input Microphone [2] EchoControl NoiseReduction

The system has built-in noise reduction, which reduces stationary background noise, for example noise from air-conditioning systems, cooling fans etc. In addition, a high pass filter (Humfilter) reduces very low frequency noise. Noise reduction requires that Audio Input Microphone [n] EchoControl Mode is enabled.

Requires user role: ADMIN, INTEGR ATOR Default value: On

Value space: Off/On

Off: Turn off the noise reduction. On: Turn on the noise reduction. Recommended in the presence of low frequency noise.

Audio Input Microphone [2] EchoControl Dereverberation

The system has built-in signal processing to reduce the effect of room reverberation. Dereverberation requires that Audio Input Microphone [n] EchoControl Mode is enabled.

Requires user role: ADMIN, INTEGR ATOR Default value: Off

Value space: Off/On

Off: Turn off the dereverberation. On: Turn on the dereverberation.

Audio Input Microphone [2] Level

Define the audio level of the Microphone input connector.

Requires user role: ADMIN, INTEGR ATOR Default value: 17

Value space: Integer (0..24)

Select a value between 0 and 24, in steps of 1 dB.

Audio Input Microphone [1..2] Mode

Disable or enable audio on the microphone connector. Note that Microphone [1] is the video system's internal microphone.

Requires user role: ADMIN, INTEGR ATOR Default value: On

Value space: Off/On

Off: Disable the audio input microphone connector. On: Enable the audio input microphone connector.

Audio Output Line [1] Delay DelayMs

To obtain lip-synchronization, you can configure each audio line output with an extra delay that compensates for delay in other connected devices, for example TVs and external loudspeakers. The delay that you set here is either fixed or relative to the delay on the HDMI output, as defined in the Audio Output Line [n] Delay Mode setting.

Requires user role: ADMIN, INTEGR ATOR Default value: 0

Value space: Integer (0..290)

The delay in milliseconds.

Audio Output Line [1] Delay Mode

You may add extra delay to an audio line output with the Audio Output Line [n] Delay DelayMs setting. The extra delay added is either a fixed number of milliseconds, or a number of milliseconds relative to the detected delay on the HDMI output (typically introduced by the connected TV).

Requires user role: ADMIN, INTEGR ATOR Default value: RelativeToHDMI

Value space: Fixed/RelativeToHDMI

Fixed: Any extra delay (DelayMs) added to the output, will be a fixed number of millisecond.

RelativeToHDMI: Any extra delay (DelayMs) added to the output, will be relative to the detected delay on the HDMI output. The actual delay is HDMI-delay + DelayMs. The Audio Output Connectors Line [n] DelayMs status reports the actual delay.

Cisco TelePresence SX10 Quick Set Administrator Guide

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Maintenance

System settings

Appendices

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System settings

CallHistory settings

CallHistory Mode

Determine whether or not information about calls that are placed or received are stored, including missed calls and calls that are not answered (call history). This determines whether or not the calls appear in the Recents list in the user interfaces.

Requires user role: ADMIN, INTEGR ATOR Default value: On

Value space: Off/On

Off: New entries are not added to the call history. On: New entries are stored in the call history list.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Cameras settings

Cameras Camera [1] Backlight DefaultMode

This configuration turns backlight compensation on or off. Backlight compensation is useful when there is much light behind the persons in the room. Without compensation the persons will easily appear very dark to the far end.

Requires user role: ADMIN, INTEGR ATOR Default value: Off

Value space: Off/On

Off: Turn off the camera backlight compensation. On: Turn on the camera backlight compensation.

Cameras Camera [1] Brightness Mode

Define the camera brightness mode.

Requires user role: ADMIN, INTEGR ATOR Default value: Auto

Value space: Auto/Manual

Auto: The camera brightness is automatically set by the system. Manual: Enable manual control of the camera brightness. The brightness level is set

using the Cameras Camera [n] Brightness DefaultLevel setting.

Cameras Camera [1] Brightness DefaultLevel

Define the brightness level. Requires the Cameras Camera [n] Brightness Mode to be set to Manual.

Cameras Camera [1] Flip

With Flip mode (vertical flip) you can flip the image upside down. Flipping applies both to the self-view and the video that is transmitted to the far end.

Requires user role: ADMIN, INTEGR ATOR Default value: Auto

Value space: Auto

Auto: If the camera detects that it is mounted upside down, the image is automatically flipped.

Cameras Camera [1] Focus Mode

Define the camera focus mode.

Requires user role: ADMIN, INTEGR ATOR Default value: Auto

Value space: Auto/Manual

Auto: The camera will auto focus once a call is connected, as well as after moving the camera (pan, tilt, zoom). The system will use auto focus only for a few seconds to set the right focus; then auto focus is turned off to prevent continuous focus adjustments of the camera.

Manual: Turn the autofocus off and adjust the camera focus manually.

Requires user role: ADMIN, INTEGR ATOR Default value: 20

Value space: Integer (1..31)

The brightness level.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Cameras Camera [1] Mirror

With Mirror mode (horizontal flip) you can mirror the image on screen. Mirroring applies both to the self-view and the video that is transmitted to the far end.

Requires user role: ADMIN, INTEGR ATOR Default value: Auto

Value space: Auto/Of f/On

Auto: If the camera detects that it is mounted upside down, the image is automatically mirrored. If the camera cannot auto-detect whether it is mounted upside down or not, the image is not changed.

Off: Display the image as other people see you. On: Display the image as you see yourself in a mirror.

Cameras Camera [1] Whitebalance Mode

Define the camera white balance mode.

Requires user role: ADMIN, INTEGR ATOR Default value: Auto

Value space: Auto/Manual

Auto: The camera will continuously adjust the white balance depending on the camera view.

Manual: Enables manual control of the camera white balance. The white balance level is set using the Cameras Camera [n] Whitebalance Level setting.

Cameras Camera [1] Whitebalance Level

Define the white balance level. Requires the Cameras Camera [n] Whitebalance Mode to be set to manual.

Requires user role: ADMIN, INTEGR ATOR Default value: 1

Value space: Integer (1..16)

The white balance level.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Conference settings

Conference ActiveControl Mode

Active control is a feature that allows conference participants to administer a conference on Cisco TelePresence Server or Cisco Meeting Server using the video system's interfaces. Each user can see the participant list, change video layout, disconnect participants, etc. from the interface. The active control feature is enabled by default, provided that it is supported by the infrastructure (Cisco Unified Communications Manager (CUCM) version

9.1.2 or newer, Cisco TelePresence Video Communication Server (VCS) version X8.1 or newer, Cisco Media Server (CMS) version 2.1 or newer). Change this setting if you want to disable the active control features.

Requires user role: ADMIN Default value: Auto

Value space: Auto/Off

Auto: Active control is enabled when supported by the infrastructure. Off: Active control is disabled.

Conference AutoAnswer Mode

Define the auto answer mode. Use the Conference AutoAnswer Delay setting if you want the system to wait a number of seconds before answering the call, and use the Conference AutoAnswer Mute setting if you want your microphone to be muted when the call is answered.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: You must answer incomming calls manually by pressing the OK key or the green Call key on the remote control, or by tapping Answer on the Touch controller.

On: The system automatically answers incoming calls, except if you are already in a call. You must always answer or decline incoming calls manually when you are already engaged in a call.

Conference AutoAnswer Mute

Define if the microphone shall be muted when an incoming call is automatically answered. Requires that AutoAnswer Mode is switched on.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: The incoming call will not be muted. On: The incoming call will be muted when automatically answered.

Conference AutoAnswer Delay

Define how long (in seconds) an incoming call has to wait before it is answered automatically by the system. Requires that AutoAnswer Mode is switched on.

Requires user role: ADMIN Default value: 0

Value space: Integer (0..50)

The auto answer delay (seconds).

Conference CallProtocolIPStack

Select if the system should enable IPv4, IPv6, or dual IP stack on the call protocol (SIP).

Requires user role: ADMIN Default value: Dual

Value space: Dual/IPv4/IPv6

Dual: Enables both IPv4 and IPv6 for the call protocol. IPv4: When set to IPv4, the call protocol will use IPv4. IPv6: When set to IPv6, the call protocol will use IPv6.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Conference DefaultCall Rate

Define the Default Call Rate to be used when placing calls from the system.

Requires user role: ADMIN, INTEGR ATOR Default value: 3072

Value space: Integer (64..3072)

The default call rate (kbps).

Conference DoNotDisturb DefaultTimeout

This setting determines the default duration of a Do Not Disturb session, i.e. the period when incoming calls are rejected and registered as missed calls. The session can be terminated earlier by using the user interface. The default value is 60 minutes.

Requires user role: ADMIN, INTEGR ATOR Default value: 60

Value space: Integer (1..1440)

The number of minutes (maximum 1440 minutes = 24 hours) before the Do Not Disturb session times out automatically.

Conference Encryption Mode

Define the conference encryption mode. A padlock with the text "Encryption On" or "Encryption Off" displays on screen for a few seconds when the conference starts.

NOTE: If the Encr yption Option Key is not installed on the video system, the encryption mode is always Off.

Requires user role: ADMIN Default value: BestEffort

Conference FarEndControl Mode

Lets you decide if the remote side (far end) should be allowed to select your video sources and control your local camera (pan, tilt, zoom).

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: The far end is not allowed to select your video sources or to control your local camera (pan, tilt, zoom).

On: Allows the far end to be able to select your video sources and control your local camera (pan, tilt, zoom). You will still be able to control your camera and select your video sources as normal.

Conference FarEndControl SignalCapability

Define the far end control (H.224) signal capability mode.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: Disable the far end control signal capability. On: Enable the far end control signal capability.

Conference MaxReceiveCallRate

Define the maximum receive bit rate to be used when placing or receiving calls. Note that this is the maximum bit rate for each individual call; use the Conference MaxTotalReceiveCallRate setting to set the aggregated maximum for all simultaneous active calls.

Value space: Off/On/BestEffort

Off: The system will not use encryption. On: The system will only allow calls that are encrypted. BestEffort: The system will use encryption whenever possible. > In Point to point calls: If the far end system supports encryption (AES-128), the call will

be encrypted. If not, the call will proceed without encryption. > In MultiSite calls: In order to have encrypted MultiSite conferences, all sites must

support encryption. If not, the conference will be unencrypted.

Requires user role: ADMIN Default value: 3072

Value space: Integer (64..3072)

The maximum receive call rate (kbps).

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Conference MaxTransmitCallRate

Define the maximum transmit bit rate to be used when placing or receiving calls. Note that this is the maximum bit rate for each individual call; use the Conference MaxTotalTransmitCallRate setting to set the aggregated maximum for all simultaneous active calls.

Requires user role: ADMIN Default value: 3072

Value space: Integer (64..3072)

The maximum transmitt call rate (kbps).

Conference MaxTotalReceiveCallRate

Define the maximum overall receive bit rate allowed. This product does not support multiple simultaneous calls, so the total receive call rate will be the same as the receive bit rate for one call (ref. Conference MaxReceiveCallRate setting).

Requires user role: ADMIN Default value: 3072

Value space: Integer (64..3072)

The maximum receive call rate (kbps).

Conference MaxTotalTransmitCallRate

Define the maximum overall transmit bit rate allowed. This product does not support multiple simultaneous calls, so the total transmit call rate will be the same as the transmit bit rate for one call (ref. Conference MaxTransmitCallRate setting).

Requires user role: ADMIN Default value: 3072

Value space: Integer (64..3072)

The maximum transmit call rate (kbps).

Conference MicUnmuteOnDisconnect Mode

Define if the microphones shall be unmuted automatically when all calls are disconnected. In a meeting room or other shared resources this may be done to prepare the system for the next user.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: If muted during a call, let the microphones remain muted after the call is disconnected.

On: Unmute the microphones after the call is disconnected.

Conference MultiStream Mode

The video system supports multistream video for conferences, provided that the conference infrastructure supports the feature.

Requires user role: ADMIN Default value: Off

Value space: Off

Off: Multistream is disabled.

Conference Presentation OnPlacedOnHold

Define whether or not to continue sharing a presentation after the remote site has put you on hold.

Requires user role: ADMIN Default value: NoAction

Value space: Stop/NoAction

Stop: The video system stops the presentation sharing when the remote site puts you on hold. The presentation will not continue when the call is resumed.

NoAction: The video system will not stop the presentation sharing when put on hold. The presentation will not be shared while you are on hold, but it will continue automatically when the call is resumed.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Conference VideoBandwidth Mode

Define the conference video bandwidth mode.

Requires user role: ADMIN Default value: Dynamic

Value space: Dynamic/Static

Dynamic: The available transmit bandwidth for the video channels are distributed among the currently active channels. If there is no presentation, the main video channels will use the bandwidth of the presentation channel.

Static: The available transmit bandwidth is assigned to each video channel, even if it is not active.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

FacilityService settings

FacilityService Service [1..5] Type

Up to five different facility services can be supported simultaneously. With this setting you can select what kind of services they are. A facility service is not available unless both the FacilityService Service [n] Name and the FacilityService Service [n] Number settings are properly set. Facility services are not available when using the remote control and onscreen menu.

Requires user role: ADMIN, INTEGR ATOR Default value: Helpdesk

Value space: Catering/Concierge/Emergency/Helpdesk/Security/Transportation/Other

Catering: Select this option for catering services. Concierge: Select this option for concierge services. Emergency: Select this option for emergency services. Helpdesk: Select this option for helpdesk services. Security: Select this option for security services. Transportation: Select this option for transportation services. Other: Select this option for services not covered by the other options.

FacilityService Service [1..5] Name

Define the name of the facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService Ser vice [n] Name and the FacilityService Service [n] Number settings are properly set. The name will show on the facility service call button, which appears when you tap the question mark icon in the top bar. Facility services are not available when using the remote control and on-screen menu.

FacilityService Service [1..5] Number

Define the number (URI or phone number) of the facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService Service [n] Name and the FacilitySer vice Service [n] Number settings are properly set. Facility services are not available when using the remote control and on-screen menu.

Requires user role: ADMIN, INTEGR ATOR Default value: ""

Value space: String (0, 1024)

The number (URI or phone number) of the facility service.

FacilityService Service [1..5] CallType

Define the call type for each facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService Service [n] Name and the FacilityService Service [n] Number settings are properly set. Facility services are not available when using the remote control and on-screen menu.

Requires user role: ADMIN, INTEGR ATOR Default value: Video

Value space: Audio/Video

Audio: Select this option for audio calls. Video: Select this option for video calls.

Requires user role: ADMIN, INTEGR ATOR Default value: Service 1: "Live Support" Other services: ""

Value space: String (0, 1024)

The name of the facility service.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

H323 settings

H323 Authentication Mode

Define the authenticatin mode for the H.323 profile.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: The system will not try to authenticate itself to a H.323 Gatekeeper, but will still try a normal registration.

On: If an H.323 Gatekeeper indicates that it requires authentication, the system will try to authenticate itself to the gatekeeper. Requires the H323 Authentication LoginName and H323 Authentication Password settings to be defined on both the codec and the Gatekeeper.

H323 Authentication LoginName

The system sends the H323 Authentication Login Name and the H323 Authentication Password to an H.323 Gatekeeper for authentication. The authentication is a one way authentication from the codec to the H.323 Gatekeeper, i.e. the system is authenticated to the gatekeeper. If the H.323 Gatekeeper indicates that no authentication is required, the system will still try to register. Requires the H.323 Authentication Mode to be enabled.

Requires user role: ADMIN Default value: ""

Value space: String (0, 50)

The authentication login name.

H323 Authentication Password

Requires user role: ADMIN Default value: ""

Value space: String (0, 50)

The authentication password.

H323 CallSetup Mode

Defines whether to use a Gatekeeper or Direct calling when establishing H.323 calls. Direct H.323 calls can be made also when H323 CallSetup Mode is set to Gatekeeper.

Requires user role: ADMIN Default value: Gatekeeper

Value space: Direct/Gatekeeper

Direct: You can only make an H.323 call by dialing an IP address directly. Gatekeeper: The system uses a Gatekeeper to make an H.323 call. When choosing this

option, the H323 Gatekeeper Address must also be configured.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

H323 Encryption KeySize

Define the minimum or maximum key size for the Diffie-Hellman key exchange method, which is used when establishing the Advanced Encryption Standard (AES) encryption key.

Requires user role: ADMIN Default value: Min1024bit

Value space: Min1024bit/Max1024bit/Min2048bit

Min1024bit: The minimum size is 1024 bit. Max1024bit: The maximum size is 1024 bit. Min2048bit: The minimum size is 2048 bit.

H323 Gatekeeper Address

Define the IP address of the Gatekeeper. Requires H323 CallSetup Mode to be set to Gatekeeper.

Requires user role: ADMIN Default value: ""

Value space: String (0, 255)

A valid IPv4 address, IPv6 address or DNS name.

H323 H323Alias E164

The H.323 Alias E.164 defines the address of the system, according to the numbering plan implemented in the H.323 Gatekeeper. The E.164 alias is equivalent to a telephone number, sometimes combined with access codes.

Requires user role: ADMIN Default value: ""

H323 H323Alias ID

Define the H.323 Alias ID, which is used to address the system on a H.323 Gatekeeper and will be displayed in the call lists.

Requires user role: ADMIN Default value: ""

Value space: String (0, 49)

The H.323 Alias ID. Example: "firstname.lastname@company.com", "My H.323 Alias ID"

H323 NAT Mode

The firewall traversal technology creates a secure path through the firewall barrier, and enables proper exchange of audio/video data when connected to an external video conferencing system (when the IP traffic goes through a NAT router). NOTE: NAT does not work in conjunction with gatekeepers.

Requires user role: ADMIN Default value: Off

Value space: Auto/Of f/On

Auto: The system will determine if the H323 NAT Address or the real IP address should be used in signaling. This makes it possible to place calls to endpoints on the LAN as well as endpoints on the WAN. If the H323 NAT Address is wrong or not set, the real IP address will be used.

Off: The system will signal the real IP address. On: The system will signal the configured H323 NAT Address instead of its real IP

address in Q.931 and H.245. The NAT server address will be shown in the startup-menu as: "My IP Address: 10.0.2.1". If the H323 NAT Address is wrong or not set, H.323 calls cannot be set up.

Value space: String (0, 30)

The H.323 Alias E.164 address. Valid characters are 0-9, * and #.

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

H323 NAT Address

Define the external/global IP address to the router with NAT support. Packets sent to the router will then be routed to the system. Note that NAT cannot be used when registered to a gatekeeper.

In the router, the following ports must be routed to the system's IP address: * Port 1720 * Port 5555-6555 * Port 2326-2487

Requires user role: ADMIN Default value: ""

Value space: String (0, 64)

A valid IPv4 address or IPv6 address.

H323 PortAllocation

This setting affects the H.245 port numbers used for H.323 call signaling.

Requires user role: ADMIN Default value: Dynamic

Value space: Dynamic/Static

Dynamic: The system will allocate which ports to use when opening a TCP connection. The reason for doing this is to avoid using the same ports for subsequent calls, as some firewalls consider this as a sign of attack. When Dynamic is selected, the H.323 ports used are from 11000 to 20999. Once 20999 is reached they restart again at 11000. The ports are automatically selected by the system within the given range. Firewall administrators should not try to deduce which ports are used when, as the allocation schema within the mentioned range may change without any further notice.

Static: When set to Static the ports are given within a static predefined range [55556555].

Cisco TelePresence SX10 Quick Set Administrator Guide

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System settings

Logging settings

Logging External Mode

Determine whether or not to use a remote syslog server for logging.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: Disable logging to a remote syslog server. On: Enable logging to a remote syslog server.

Logging External Protocol

Determine which protocol to use toward the remote logging server. You can use either the syslog protocol over TLS (Transport Layer Security), or the syslog protocol in plaintext. For details about the syslog protocol, see RFC 5424.

Requires user role: ADMIN Default value: SyslogTLS

Value space: Syslog/SyslogTLS

Syslog: Syslog protocol in plain text. SyslogTLS: Syslog protocol over TLS.

Logging External Server Address

The address of the remote syslog server.

Logging External Server Port

The port that the remote syslog server listens for messages on. If set to 0, the video system will use the standard syslog port. The standard syslog port is 514 for syslog, and 6514 for syslog over TLS.

Requires user role: ADMIN Default value: 514

Value space: Integer (0..65535)

The number of the port that the remote syslog ser ver is using. 0 means that the video system uses the standard syslog port.

Logging Mode

Define the logging mode for the video system (syslog service). When disabled, the syslog service does not start, and most of the event logs are not generated. The Historical Logs and Call Logs are not affected.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: Disable the system logging service. On: Enable the system logging service.

Requires user role: ADMIN Default value: ""

Value space: String (0..255)

A valid IPv4 address, IPv6 address or DNS name.

Cisco TelePresence SX10 Quick Set Administrator Guide

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Network settings

Network [1] DNS Domain Name

The DNS Domain Name is the default domain name suffix which is added to unqualified names.

Example: If the DNS Domain Name is "company.com" and the name to lookup is "MyVideoSystem", this will result in the DNS lookup "MyVideoSystem.company.com".

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

The DNS domain name.

Network [1] DNS Server [1..3] Address

Define the network addresses for DNS servers. Up to three addresses may be specified. If the network addresses are unknown, contact your administrator or Internet Service Pr ovi d er.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv4 address or IPv6 address.

Network [1] IEEE8021X Mode

The system can be connected to an IEEE 802.1X LAN network, with a port-based network access control that is used to provide authenticated network access for Ethernet networks.

Requires user role: ADMIN, USER Default value: Off

Network [1] IEEE8021X TlsVerify

Verification of the server-side certificate of an IEEE802.1x connection against the certificates in the local CA-list when TLS is used. The CA-list must be uploaded to the video system. This can be done from the web interface.

This setting takes effect only when Network [1] IEEE8021X Eap Tls is enabled (On).

Requires user role: ADMIN, USER Default value: Off

Value space: Off/On

Off: When set to Off, TLS connections are allowed without verifying the server-side X.509 certificate against the local CA-list. This should typically be selected if no CA-list has been uploaded to the codec.

On: When set to On, the server-side X.509 certificate will be validated against the local CA-list for all TLS connections. Only servers with a valid certificate will be allowed.

Network [1] IEEE8021X UseClientCertificate

Authentication using a private key/certificate pair during an IEEE802.1x connection. The authentication X.509 certificate must be uploaded to the video system. This can be done from the web interface.

Requires user role: ADMIN, USER Default value: Off

Value space: Off/On

Off: When set to Off client-side authentication is not used (only server-side). On: When set to On the client (video system) will perform a mutual authentication TLS

handshake with the server.

Value space: Off/On

Off: The 802.1X authentication is disabled (default). On: The 802.1X authentication is enabled.

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System settings

Network [1] IEEE8021X Identity

Define the user name for 802.1X authentication.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

The user name for 802.1X authentication.

Network [1] IEEE8021X Password

Define the password for 802.1X authentication.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 32)

The password for 802.1X authentication.

Network [1] IEEE8021X AnonymousIdentity

The 802.1X Anonymous ID string is to be used as unencrypted identity with EAP (Extensible Authentication Protocol) types that support different tunneled identity, like EAP-PEAP and EAP-TTLS. If set, the anonymous ID will be used for the initial (unencrypted) EAP Identity Request.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

The 802.1X Anonymous ID string.

Network [1] IEEE8021X Eap Md5

Define the Md5 (Message-Digest Algorithm 5) mode. This is a Challenge Handshake Authentication Protocol that relies on a shared secret. Md5 is a Weak security.

Requires user role: ADMIN, USER Default value: On

Value space: Off/On

Off: The EAP-MD5 protocol is disabled. On: The EAP-MD5 protocol is enabled (default).

Network [1] IEEE8021X Eap Ttls

Define the TTLS (Tunneled Transport Layer Security) mode. Authenticates LAN clients without the need for client certificates. Developed by Funk Software and Certicom. Usually supported by Agere Systems, Proxim and Avaya.

Requires user role: ADMIN, USER Default value: On

Value space: Off/On

Off: The EAP-TTLS protocol is disabled. On: The EAP-TTLS protocol is enabled (default).

Network [1] IEEE8021X Eap Tls

Enable or disable the use of EAP-TLS (Transport Layer Security) for IEEE802.1x connections. The EAP-TLS protocol, defined in RFC 5216, is considered one of the most secure EAP standards. LAN clients are authenticated using client cer tificates.

Requires user role: ADMIN, USER Default value: On

Value space: Off/On

Off: The EAP-TLS protocol is disabled. On: The EAP-TLS protocol is enabled (default).

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System settings

Network [1] IEEE8021X Eap Peap

Define the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN clients without the need for client certificates. Developed by Microsoft, Cisco and RSA Securi ty.

Requires user role: ADMIN, USER Default value: On

Value space: Off/On

Off: The EAP-PEAP protocol is disabled. On: The EAP-PEAP protocol is enabled (default).

Network [1] IPStack

Select if the system should use IPv4, IPv6, or dual IP stack, on the network interface. NOTE: After changing this setting you may have to wait up to 30 seconds before it takes effect.

Requires user role: ADMIN, USER Default value: Dual

Value space: Dual/IPv4/IPv6

Dual: When set to Dual, the network interface can operate on both IP versions at the same time, and can have both an IPv4 and an IPv6 address at the same time.

IPv4: When set to IPv4, the system will use IPv4 on the network interface. IPv6: When set to IPv6, the system will use IPv6 on the network interface.

Network [1] IPv4 Assignment

Define how the system will obtain its IPv4 address, subnet mask and gateway address. This setting applies only to systems on IPv4 networks.

Requires user role: ADMIN, USER Default value: DHCP

Network [1] IPv4 Address

Define the static IPv4 network address for the system. Applicable only when Network IPv4 Assignment is set to Static.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv4 address.

Network [1] IPv4 Gateway

Define the IPv4 network gateway address. Applicable only when the Network IPv4 Assignment is set to Static.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv4 address.

Network [1] IPv4 SubnetMask

Define the IPv4 network subnet mask. Applicable only when the Network IPv4 Assignment is set to Static.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv4 address.

Value space: Static/DHCP

Static: The addresses must be configured manually using the Network IPv4 Address, Network IPv4 Gateway and Network IPv4 SubnetMask settings (static addresses).

DHCP: The system addresses are automatically assigned by the DHCP server.

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System settings

Network [1] IPv6 Assignment

Define how the system will obtain its IPv6 address and the default gateway address. This setting applies only to systems on IPv6 networks.

Requires user role: ADMIN, USER Default value: Autoconf

Value space: Static/DHCPv6/Autoconf

Static: The codec and gateway IP addresses must be configured manually using the Network IPv6 Address and Network IPv6 Gateway settings. The options, for example NTP and DNS server addresses, must either be set manually or obtained from a DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use.

DHCPv6: All IPv6 addresses, including options, will be obtained from a DHCPv6 server. See RFC 3315 for a detailed description. The Network IPv6 DHCPOptions setting will be ignored.

Autoconf: Enable IPv6 stateless autoconfiguration of the IPv6 network interface. See RFC 4862 for a detailed description. The options, for example NTP and DNS server addresses, must either be set manually or obtained from a DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use.

Network [1] IPv6 Address

Define the static IPv6 network address for the system. Applicable only when the Network IPv6 Assignment is set to Static.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv6 address including a network mask. Example: 2001:DB8::/48

Network [1] IPv6 DHCPOptions

Retrieve a set of DHCP options, for example NTP and DNS server addresses, from a DHCPv6 server.

Requires user role: ADMIN, USER Default value: On

Value space: Off/On

Off: Disable the retrieval of DHCP options from a DHCPv6 server. On: Enable the retrieval of a selected set of DHCP options from a DHCPv6 server.

Network [1] MTU

Define the Ethernet MTU (Maximum Transmission Unit) size. The MTU size must be supported by your network infrastructure. The minimum size is 576 for IPv4 and 1280 for IPv6.

Requires user role: ADMIN, USER Default value: 1500

Value space: Integer (576..1500)

Set a value for the MTU (bytes).

Network [1] QoS Mode

The QoS (Quality of Service) is a method which handles the priority of audio, video and data in the network. The QoS settings must be supported by the infrastructure. Diffserv (Differentiated Services) is a computer networking architecture that specifies a simple, scalable and coarse-grained mechanism for classifying, managing network traffic and providing QoS priorities on modern IP networks.

Network [1] IPv6 Gateway

Define the IPv6 network gateway address. This setting is only applicable when the Network IPv6 Assignment is set to Static.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv6 address.

Requires user role: ADMIN, USER Default value: Diffserv

Value space: Off/Diffserv

Off: No QoS method is used. Diffserv: When you set the QoS Mode to Diffserv, the Network QoS Diffserv Audio,

Network QoS Diffserv Video, Network QoS Diffserv Data, Network QoS Diffserv Signalling, Network QoS Diffserv ICMPv6 and Network QoS Diffserv NTP settings are used to prioritize packets.

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Network [1] QoS Diffserv Audio

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Audio packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the

priority. The recommended class for Audio is CS4, which equals the decimal value 32. If in doubt, contact your network administrator.

The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.

Requires user role: ADMIN, USER Default value: 0

Value space: Integer (0..63)

Set the priority of the audio packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effor t).

Network [1] QoS Diffserv Video

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Video packets should have in the IP network. The packets on the

presentation channel (shared content) are also in the Video packet category. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the priority. The recommended class for Video is CS4, which equals the decimal value 32. If in doubt, contact your network administrator.

The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.

Requires user role: ADMIN, USER Default value: 0

Value space: Integer (0..63)

Set the priority of the video packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effor t).

Network [1] QoS Diffserv Data

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Data packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the

priority. The recommended value for Data is 0, which means best effort. If in doubt, contact your network administrator.

The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.

Requires user role: ADMIN, USER Default value: 0

Value space: Integer (0..63)

Set the priority of the data packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).

Network [1] QoS Diffserv Signalling

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Signalling packets that are deemed critical (time-sensitive) for the

real-time operation should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the

priority. The recommended class for Signalling is CS3, which equals the decimal value 24. If in doubt, contact your network administrator.

The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.

Requires user role: ADMIN, USER Default value: 0

Value space: Integer (0..63)

Set the priority of the signalling packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effor t).

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Network [1] QoS Diffserv ICMPv6

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority ICMPv6 packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the

priority. The recommended value for ICMPv6 is 0, which means best effort. If in doubt, contact your network administrator.

The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.

Requires user role: ADMIN, USER Default value: 0

Value space: Integer (0..63)

Set the priority of the ICMPv6 packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effor t).

Network [1] QoS Diffserv NTP

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority NTP packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the

priority. The recommended value for NTP is 0, which means best effort. If in doubt, contact your network administrator.

The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.

Requires user role: ADMIN, USER Default value: 0

Value space: Integer (0..63)

Set the priority of the NTP packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).

Network [1] RemoteAccess Allow

Define which IP addresses (IPv4/IPv6) are allowed for remote access to the codec from SSH/Telnet/HTTP/HTTPS. Multiple IP addresses are separated by a white space.

A network mask (IP range) is specified by <ip address>/N, where N is 1-32 for IPv4, and N is 1-128 for IPv6. The /N is a common indication of a network mask where the first N bits are set. Thus 192.168.0.0/24 would match any address starting with 192.168.0, since these are the first 24 bits in the address.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 255)

A valid IPv4 address or IPv6 address.

Network [1] Speed

Define the Ethernet link speed. We recommend not to change from the default value, which negotiates with the network to set the speed automatically. If you do not use autonegotiation, make sure that the speed you choose is supported by the closest switch in your network infrastructure.

Requires user role: ADMIN, USER Default value: Auto

Value space: Auto/10half/10full/100half/100full

Auto: Autonegotiate link speed. 10half: Force link to 10 Mbps half-duplex. 10full: Force link to 10 Mbps full-duplex. 100half: Force link to 100 Mbps half-duplex. 100full: Force link to 100 Mbps full-duplex.

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Network [1] TrafficControl Mode

Define the network traffic control mode to decide how to control the video packets transmission speed.

Requires user role: ADMIN, USER Default value: On

Value space: Off/On

Off: Transmit video packets at link speed. On: Transmit video packets at maximum 20 Mbps. Can be used to smooth out bursts in

the outgoing network traffic.

Network [1] VLAN Voice Mode

Define the VLAN voice mode. The VLAN Voice Mode will be set to Auto automatically if you have Cisco UCM (Cisco Unified Communications Manager) as provisioning infrastructure. Note that Auto mode will NOT work if the NetworkServices CDP Mode setting is Off.

Requires user role: ADMIN, USER Default value: Auto

Value space: Auto/Manual/Off

Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled.

Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.

Off: VLAN is not enabled.

Network [1] VLAN Voice VlanId

Define the VLAN voice ID. This setting will only take effect if Network VLAN Voice Mode is set to Manual.

Requires user role: ADMIN, USER Default value: 1

Value space: Integer (1..4094)

Set the VLAN voice ID.

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NetworkServices settings

NetworkServices CDP Mode

Enable or disable the CDP (Cisco Discovery Protocol) daemon. Enabling CDP will make the endpoint report certain statistics and device identifiers to a CDP-enabled switch. If CDP is disabled, the Network VLAN Voice Mode: Auto setting will not work.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: The CDP daemon is disabled. On: The CDP daemon is enabled.

NetworkServices H323 Mode

Define whether the system should be able to place and receive H.323 calls or not.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: Disable the possibility to place and receive H.323 calls. On: Enable the possibility to place and receive H.323 calls (default).

NetworkServices HTTP Mode

Define whether or not to allow access to the video system using the HTTP or HTTPS (HTTP Secure) protocols. Note that the video system's web interface use HTTP or HTTPS. If this setting is switched Off, you cannot use the web interface.

If you need extra security (encryption and decryption of requests, and pages that are returned by the web server), allow only HTTPS.

Requires user role: ADMIN Default value: HTTP+HTTPS

Value space: Off/HTTP+HTTPS/HTTPS

Off: Access to the video system not allowed via HT TP or HT TPS. HTTP+HTTPS: Access to the video system allowed via both HTTP and HT TPS. HTTPS: Access to the video system allowed via HT TPS, but not via HTTP.

NetworkServices HTTPS Server MinimumTLSVersion

Set the lowest version of the TLS (Transport Layer Security) protocol that is allowed.

Requires user role: ADMIN Default value: TLSv1.1

Value spa ce: TL Sv1.1/TL Sv1.2

TLSv1.1: Support of TLS version 1.1 or higher. TLSv1.2: Support of TLS version 1.2 or higher.

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NetworkServices HTTPS StrictTransportSecurity

The HTTP Strict Transport Security header lets a web site inform the browser that it should never load the site using HT TP and should automatically convert all attempts to access the site using HTTP to HTTPS requests instead.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: The HTTP strict transport security feature is disabled. On: The HTTP strict transport security feature is enabled.

NetworkServices HTTPS VerifyServerCertificate

When the video system connects to an external HTTPS server (like a phone book server or an external manager), this server will present a certificate to the video system to identify itself.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: Do not verify server cer tificates. On: Requires the system to verify that the server certificate is signed by a trusted

Certificate Authority (CA). This requires that a list of trusted CAs are uploaded to the system in advance.

NetworkServices HTTPS OCSP Mode

Define the support for OCSP (Online Certificate Status Protocol) responder services. The OCSP feature allows users to enable OCSP instead of certificate revocation lists (CRLs) to check the certificate status.

For any outgoing HTTPS connection, the OCSP responder is queried of the status. If the corresponding certificate has been revoked, then the HTTPS connection will not be used.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: Disable OCSP support. On: Enable OCSP support.

NetworkServices HTTPS OCSP URL

Define the URL of the OCSP responder (server) that will be used to check the certificate status.

Requires user role: ADMIN Default value: ""

Value space: String (0, 255)

A valid URL.

NetworkServices HTTPS VerifyClientCertificate

When the video system connects to a HTTPS client (like a web browser), the client can be asked to present a certificate to the video system to identify itself.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: Do not verify client certificates. On: Requires the client to present a certificate that is signed by a trusted Certificate

Authority (CA). This requires that a list of trusted CAs are uploaded to the system in advance.

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NetworkServices NTP Mode

The Network Time Protocol (NTP) is used to synchronize the system's time and date to a reference time server. The time server will be queried regularly for time updates.

Requires user role: ADMIN Default value: Auto

Value space: Auto/Manual/Off

Auto: The system will use an NTP server for time reference. As default, the server address will be obtained from the network's DHCP server. If a DHCP server is not used, or if the DHCP server does not provide an NTP ser ver address, the NTP server address that is specified in the NetworkServices NTP Server [n] Address setting will be used.

Manual: The system will use the NTP server that is specified in the NetworkServices NTP Server [n] Address setting for time reference.

Off: The system will not use an NTP server. The NetworkServices NTP Server [n] Address setting will be ignored.

NetworkServices NTP Server [1..3] Address

The address of the NTP server that will be used when NetworkServices NTP Mode is set to Manual, and when NetworkServices NTP Mode is set to Auto and no address is supplied by a DHCP server.

Requires user role: ADMIN Default value: 0.tandberg.pool.ntp.org

Value space: String (0, 255)

A valid IPv4 address, IPv6 address or DNS name.

NetworkServices SNMP Mode

SNMP (Simple Network Management Protocol) is used in network management systems to monitor network-attached devices (routers, ser vers, switches, projectors, etc) for conditions that warrant administrative attention. SNMP exposes management data in the form of variables on the managed systems, which describe the system configuration. These variables can then be queried (set to ReadOnly) and sometimes set (set to ReadWrite) by managing applications.

Requires user role: ADMIN Default value: ReadOnly

Value space: Off/ReadOnly/ReadWrite

Off: Disable the SNMP network service. ReadOnly: Enable the SNMP network service for queries only. ReadWrite: Enable the SNMP network service for both queries and commands.

NetworkServices SNMP Host [1..3] Address

Define the address of up to three SNMP Managers. The system's SNMP Agent (in the codec) responds to requests from SNMP Managers (a PC

program etc.), for example about system location and system contact. SNMP traps are not supported.

Requires user role: ADMIN Default value: ""

Value space: String (0, 255)

A valid IPv4 address, IPv6 address or DNS name.

NetworkServices SIP Mode

Define whether the system should be able to place and receive SIP calls or not.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: Disable the possibility to place and receive SIP calls. On: Enable the possibility to place and receive SIP calls (default).

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System settings

NetworkServices SNMP CommunityName

Define the name of the Network Ser vices SNMP Community. SNMP Community names are used to authenticate SNMP requests. SNMP requests must have a password (case sensitive) in order to receive a response from the SNMP Agent in the codec. The default password is "public". If you have the Cisco TelePresence Management Suite (TMS) you must make sure the same SNMP Community is configured there too. NOTE: The SNMP Community password is case sensitive.

Requires user role: ADMIN Default value: ""

Value space: String (0, 50)

The SNMP community name.

NetworkServices SNMP SystemContact

Define the name of the Network Ser vices SNMP System Contact.

Requires user role: ADMIN Default value: ""

Value space: String (0, 50)

The name of the SNMP system contact.

NetworkServices SNMP SystemLocation

Define the name of the Network Ser vices SNMP System Location.

Requires user role: ADMIN Default value: ""

Value space: String (0, 50)

The name of the SNMP system location.

NetworkServices SSH Mode

SSH (or Secure Shell) protocol can provide secure encrypted communication between the codec and your local computer.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: The SSH protocol is disabled. On: The SSH protocol is enabled.

NetworkServices SSH AllowPublicKey

Secure Shell (SSH) public key authentication can be used to access the codec.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: The SSH public key is not allowed. On: The SSH public key is allowed.

NetworkServices Telnet Mode

Telnet is a network protocol used on the Internet or Local Area Network (LAN) connections.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: The Telnet protocol is disabled. This is the factory setting. On: The Telnet protocol is enabled.

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System settings

NetworkServices UPnP Mode

Fully disable UPnP (Universal Plug and Play), or enable UPnP for a short time period after the video system has been switched on or restarted.

The default operation is that UPnP is enabled when you switch on or restart the video system. Then UPnP is automatically disabled after the timeout period that is defined in the NetworkServices UPnP Timeout setting. Use the video system’s web interface to set the timeout.

When UPnP is enabled, the video system advertises its presence on the network. The advertisement permits a Touch controller to discover video systems automatically, and you do not need to manually enter the video system's IP address in order to pair the Touch controller.

Requires user role: ADMIN Default value: On

Value space: <Off/On>

Off: UPnP is disabled. The video system does not advertise its presence, and you have to enter the video system's IP address manually in order to pair a Touch controller to the video system.

On: UPnP is enabled. The video system advertises its presence until the timeout period expires.

NetworkServices UPnP Timeout

Define for how many seconds UPnP shall stay enabled after the video system is switched on or restarted. The NetworkServices UPnP Mode setting must be On for this setting to take any effect.

NetworkServices WelcomeText

Choose which information the user should see when logging on to the codec through Tel n et/ SSH.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: The welcome text is: Login successful On: The welcome text is: Welcome to <system name>; Software version; Software

release date; Login successful.

NetworkServices XMLAPI Mode

Enable or disable the video system's XML API. For security reasons this may be disabled. Disabling the XML API will limit the remote manageability with for example TMS, which no longer will be able to connect to the video system.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: The XML API is disabled. On: The XML API is enabled (default).

Requires user role: ADMIN Default value: 600

Value space: <0..3600>

Range: Select a value between 0 and 3600 seconds.

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Peripherals settings

Peripherals Pairing CiscoTouchPanels EmcResilience

If the Touch controller is used in environments with considerable amounts of electromagnetic noise present, you may experience an appearance of false signals—for example as if someone tapped the Touch controller when obviously nobody did so. To cope with this you may enable the EMC Resilience Mode.

Requires user role: ADMIN Default value: Off

Value space: Off/On

Off: The EMC resilience is disabled. On: The EMC resilience is enabled.

Peripherals Pairing CiscoTouchPanels RemotePairing

In order to use Cisco Touch 10 (touch controller) as user interface for the video system, Touch 10 must be paired to the video system via the network (LAN). This is referred to as remote pairing.

Remote pairing is allowed by default; you must switch this setting Off if you want to prevent remote pairing.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: Remote pairing of Touch 10 is not allowed. On: Remote pairing of Touch 10 is allowed.

Peripherals Pairing Ultrasound Volume Mode

This setting applies to the Intelligent Proximity feature. Keep the setting at its default value.

Requires user role: ADMIN, INTEGR ATOR Default value: Dynamic

Value space: Dynamic/Static

Dynamic: The video system adjusts the ultrasound volume dynamically. The volume may vary up to the maximum level as defined in the Peripherals Pairing Ultrasound Volume MaxLevel setting.

Static: Use only if advised by Cisco.

Peripherals Pairing Ultrasound Volume MaxLevel

This setting applies to the Intelligent Proximity feature. Set the maximum volume of the ultrasound pairing message. Refer to the Peripherals Pairing Ultrasound Volume Mode setting.

Requires user role: ADMIN, INTEGR ATOR Default value: 70

Value space: Integer (0..70)

Select a value in the specified range. If set to 0, the ultrasound is switched off.

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System settings

Peripherals Profile Cameras

Define the number of cameras that are expected to be connected to the video system. This information is used by the video system's diagnostics service. If the number of connected cameras does not match this setting, the diagnostics service will report it as an inconsistency.

Requires user role: ADMIN, INTEGR ATOR Default value: Minimum1

Value space: NotSet/Minimum1/0/1/2/3/4/5/6/7

NotSet: No camera check is performed. Minimum1: At least one camera should be connected to the video system. 0-7: Select the number of cameras that are expected to be connected to the video

system.

Peripherals Profile ControlSystems

Define if a third-party control system, for example Crestron or AMX, is expected to be connected to the video system. This information is used by the video system's diagnostics service. If the number of connected control systems does not match this setting, the diagnostics service will report it as an inconsistency. Note that only one third-party control system is supported.

If set to 1, the control system must send heart beats to the video system using xCommand Peripherals Pair and HeartBeat commands. Failing to do so will cause the in-room control extensions to show a warning that the video system has lost connectivity to the control system.

Requires user role: ADMIN, INTEGR ATOR Default value: NotSet

Peripherals Profile TouchPanels

Define the number of touch panels that are expected to be connected to the video system. This information is used by the video system's diagnostics service. If the number of connected touch panels does not match this setting, the diagnostics service will report it as an inconsistency. Note that only one Cisco Touch controller is supported in this version.

Requires user role: ADMIN, INTEGR ATOR Default value: NotSet

Value space: NotSet/Minimum1/0/1/2/3/4/5

NotSet: No touch panel check is performed. Minimum1: At least one touch panel should be connected to the video system. 0-5: Select the number of Touch controllers that are expected to be connected to the

video system.

Value space: 1/NotSet

1: One third-party control system should be connected to the video system. NotSet: No check for a third-party control system is performed.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

Phonebook settings

Phonebook Server [1] ID

Define a name for the external phone book.

Requires user role: ADMIN Default value: ""

Value space: String (0, 64)

The name for the external phone book.

Phonebook Server [1] Type

Select the phonebook server type.

Requires user role: ADMIN Default value: Off

Value space: Off/CUCM/Spark/TMS/VCS

Off: Do not use a phonebook. CUCM: The phonebook is located on the Cisco Unified Communications Manager. Spark: The phonebook is located on Spark. TMS: The phonebook is located on the Cisco TelePresence Management Suite server. VCS: The phonebook is located on the Cisco TelePresence Video Communication

Server.

Phonebook Server [1] URL

Define the address (URL) to the external phone book server.

Requires user role: ADMIN Default value: ""

Value space: String (0, 255)

A valid address (URL) to the phone book ser ver.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

Provisioning settings

Provisioning Connectivity

This setting controls how the device discovers whether it should request an internal or external configuration from the provisioning server.

Requires user role: ADMIN, USER Default value: Auto

Value space: Internal/External/Auto

Internal: Request internal configuration. External: Request external configuration. Auto: Automatically discover using NAPTR queries whether internal or external

configurations should be requested. If the NAPTR responses have the "e" flag, external configurations will be requested. Otherwise internal configurations will be requested.

Provisioning Mode

It is possible to configure a video system using a provisioning system (external manager). This allows video conferencing network administrators to manage many video systems simultaneously. With this setting you choose which type of provisioning system to use. Provisioning can also be switched off. Contact your provisioning system provider/ representative for more information.

Requires user role: ADMIN, USER Default value: Auto

Value space: Off/Auto/CUCM/Edge/Spark/TMS/VCS

Off: The video system is not configured by a provisioning system. Auto: Automatically select the provisioning server. CUCM: Push configurations to the video system from CUCM (Cisco Unified

Communications Manager). Edge: Push configurations to the video system from CUCM (Cisco Unified

Communications Manager). The system connects to CUCM via the Collaboration Edge infrastructure.

Spark: Push configurations to the video system from Spark. TMS: Push configurations to the video system from TMS (Cisco TelePresence

Management System). VCS: Push configurations to the video system from VCS (Cisco TelePresence Video

Communication Server).

Provisioning LoginName

This is the username part of the credentials used to authenticate the video system with the provisioning server. This setting must be used when required by the provisioning server.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 80)

A valid username.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

Provisioning Password

This is the password part of the credentials used to authenticate the video system with the provisioning server. This setting must be used when required by the provisioning server.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid password.

Provisioning HttpMethod

Select the HTTP method to be used for the provisioning.

Requires user role: ADMIN, USER Default value: POST

Value space: GET/POST

GET: Select GET when the provisioning ser ver supports GET. POST: Select POST when the provisioning server supports POST.

Provisioning ExternalManager Address

Define the IP Address or DNS name of the external manager / provisioning system. If an External Manager Address (and Path) is configured, the system will send a message

to this address when starting up. When receiving this message the external manager / provisioning system can return configurations/commands to the unit as a result.

When using CUCM or TMS provisioning, the DHCP server can be set up to provide the external manager address automatically (DHCP Option 242 for TMS, and DHCP Option 150 for CUCM). An address set in the Provisioning ExternalManager Address setting will override the address provided by DHCP.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv4 address, IPv6 address or DNS name.

Provisioning ExternalManager AlternateAddress

Only applicable when the endpoint is provisioned by Cisco Unified Communication Manager (CUCM) and an alternate CUCM is available for redundancy. Define the address of the alternate CUCM. If the main CUCM is not available, the endpoint will be provisioned by the alternate CUCM. When the main CUCM is available again, the endpoint will be provisioned by this CUCM.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid IPv4 address, IPv6 address or DNS name.

Provisioning ExternalManager Protocol

Define whether to use the HTTP (unsecure communication) or HTTPS (secure communication) protocol when sending requests to the external manager / provisioning system.

The selected protocol must be enabled in the NetworkServices HT TP Mode setting.

Requires user role: ADMIN, USER Default value: HTTP

Value space: HTTPS/HTTP

HTTPS: Send requests via HTTPS. HTTP: Send requests via HTTP.

Provisioning ExternalManager Path

Define the Path to the external manager / provisioning system. This setting is required when several management services reside on the same server, i.e. share the same External Manager address.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 255)

A valid path to the external manager or provisioning system.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

Provisioning ExternalManager Domain

Define the SIP domain for the VCS provisioning server.

Requires user role: ADMIN, USER Default value: ""

Value space: String (0, 64)

A valid domain name.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

Proximity settings

Proximity Mode

Determine whether the video system will emit ultrasound pairing messages or not. When the video system emits ultrasound, Proximity clients can detect that they are close

to the video system. In order to use a client, at least one of the Proximity services must be enabled (refer to the Proximity Services settings). In general, Cisco recommends enabling all the Proximity services.

Requires user role: ADMIN, USER Default value: Off

Value space: Off/On

Off: The video system does not emit ultrasound, and Proximity services cannot be used. On: The video system emits ultrasound, and Proximity clients can detect that they are

close to the video system. Enabled Proximity services can be used.

Proximity Services CallControl

Enable or disable basic call control features on Proximity clients. When this setting is enabled, you are able to control a call using a Proximity client (for example dial, mute, adjust volume and hang up). This ser vice is supported by mobile devices (iOS and Android). Proximity Mode must be On for this setting to take any effect.

Requires user role: ADMIN, USER Default value: Disabled

Value space: Enabled/Disabled

Enabled: Call control from a Proximity client is enabled. Disabled: Call control from a Proximity client is disabled.

Proximity Services ContentShare FromClients

Enable or disable content sharing from Proximity clients. When this setting is enabled, you can share content from a Proximity client wirelessly on the video system, e.g. share your laptop screen. This service is supported by laptops (OS X and Windows). Proximity Mode must be On for this setting to take any effect.

Requires user role: ADMIN, USER Default value: Enabled

Value space: Enabled/Disabled

Enabled: Content sharing from a Proximity client is enabled. Disabled: Content sharing from a Proximity client is disabled.

Proximity Services ContentShare ToClients

Enable or disable content sharing to Proximity clients. When enabled, Proximity clients will receive the presentation from the video system. You can zoom in on details, view previous content and take snapshots. This service is supported by mobile devices (iOS and Android). Proximity Mode must be On for this setting to take any effect.

Requires user role: ADMIN, USER Default value: Disabled

Value space: Enabled/Disabled

Enabled: Content sharing to a Proximity client is enabled. Disabled: Content sharing to a Proximity client is disabled.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

RTP settings

RTP Ports Range Start

Define the first port in the range of RTP ports. As default, the system is using the UDP ports in the range 2326 to 2487 for RTP and RTCP

media data. Each media channel is using two adjacent ports for RTP and RTCP. The default number of ports required in the UDP port range is based on the number of simultaneous calls that the endpoint is capable of.

NOTE: Restar t the system for any change to this setting to take effect.

Requires user role: ADMIN Default value: 2326

Value space: Integer (1024..65438)

Set the first port in the range of RTP ports.

RTP Ports Range Stop

Define the last port in the range of RTP ports. As default, the system is using the UDP ports in the range 2326 to 2487 for RTP and RTCP

NOTE: Restar t the system for any change to this setting to take effect.

Requires user role: ADMIN Default value: 2486

Value space: Integer (1120..65535)

Set the last port in the range of RTP ports.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

Security settings

Security Audit Logging Mode

Define where to record or transmit the audit logs. The audit logs are sent to a syslog server. When using the External/ExternalSecure modes and setting the port assignment to manual

in the Security Audit Server PortAssignment setting, you must also enter the address and port number for the audit server in the Security Audit Server Address and Security Audit Server Port settings.

Requires user role: AUDIT Default value: Off

Value space: Off/Internal/External/ExternalSecure

Off: No audit logging is performed. Internal: The system records the audit logs to internal logs, and rotates logs when they

are full. External: The system sends the audit logs to an external syslog server. The syslog server

must support UDP. ExternalSecure: The system sends encrypted audit logs to an external syslog server that

is verified by a certificate in the Audit CA list. The Audit CA list file must be uploaded to the codec using the web interface. The common_name parameter of a certificate in the CA list must match the IP address of the syslog server, and the secure TCP server must be set up to listen for secure (TLS) TCP Syslog messages.

Security Audit OnError Action

Define what happens when the connection to the syslog server is lost. This setting is only relevant when Security Audit Logging Mode is set to ExternalSecure.

Requires user role: AUDIT Default value: Ignore

Value space: Halt/Ignore

Halt: If a halt condition is detected the system codec is rebooted and only the auditor is allowed to operate the unit until the halt condition has passed. When the halt condition has passed the audit logs are re-spooled to the syslog server. Halt conditions are: A network breach (no physical link), no syslog server running (or incorrect address or port to the syslog server), TLS authentication failed (if in use), local backup (re-spooling) log full.

Ignore: The system will continue its normal operation, and rotate internal logs when full. When the connection is restored it will again send its audit logs to the syslog server.

Security Audit Server Address

The audit logs are sent to a syslog server. Define the IP address of the syslog server. Only valid IPv4 or IPv6 address formats are accepted. Host names are not supported. This setting is only relevant when Security Audit Logging Mode is set to External or ExternalSecure.

Requires user role: AUDIT Default value: ""

Value space: String (0, 255)

A valid IPv4 address or IPv6 address

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

Security Audit Server Port

The audit logs are sent to a syslog server. Define the port of the syslog server that the system shall send its audit logs to. This setting is only relevant when Security Audit Ser ver PortAssignment is set to Manual.

Requires user role: AUDIT Default value: 514

Value space: Integer (0..65535)

Set the audit server port.

Security Audit Server PortAssignment

The audit logs are sent to a syslog server. You can define how the port number of the external syslog server will be assigned. This setting is only relevant when Security Audit Logging Mode is set to External or ExternalSecure. To see which port number is used you can check the Security Audit Server Port status. Navigate to Configuration > System status on the web interface or; if on a command line interface, run the command xStatus Security Audit Server Port.

Requires user role: AUDIT Default value: Auto

Value space: Auto/Manual

Auto: Will use UDP port number 514 when the Security Audit Logging Mode is set to External. Will use TCP port number 6514 when the Security Audit Logging Mode is set to ExternalSecure.

Manual: Will use the port value defined in the Security Audit Server Port setting.

Security Session InactivityTimeout

Define how long the system will accept inactivity from the user before he is automatically logged out from a web, Telnet, or SSH session.

Restart the system for any change to this setting to take effect.

Security Session MaxSessionsPerUser

The maximum number of simultaneous sessions per user. 0, which is the default value, means no hard limit. Sessions consume resources, so there will be some limitation, but this may vary based on different criteria.

Requires user role: ADMIN Default value: 0

Value space: Integer (0..100)

The maximum number of sessions per user. 0 means no hard limit.

Security Session MaxTotalSessions

The maximum number of simultaneous sessions in total. 0, which is the default value, means no hard limit. Sessions consume resources, so there will be some limitation, but this may vary based on different criteria.

Requires user role: ADMIN Default value: 0

Value space: Integer (0..100)

The maximum number of sessions in total. 0 means no hard limit.

Security Session ShowLastLogon

When logging in to the system using SSH or Telnet you will see the UserId, time and date of the last session that did a successful login.

Requires user role: ADMIN Default value: Off

Value space: Off/On

On: Show information about the last session. Off: Do not show information about the last session.

Requires user role: ADMIN Default value: 0

Value space: Integer (0..10000)

Set the inactivity timeout (minutes); or select 0 when inactivity should not enforce automatic logout.

Cisco TelePresence SX10 Quick Set Administrator Guide

Introduction

Configuration

Peripherals

Maintenance

System settings

Appendices



System settings

SerialPort settings

SerialPort Mode

Enable/disable the serial port (connection via Micro USB to USB cable). The serial port uses 115200 bps, 8 data bits, no parity and 1 stop bit.

Requires user role: ADMIN, INTEGR ATOR Default value: On

Value space: Off/On

Off: Disable the serial port. On: Enable the serial port.

SerialPort LoginRequired

Define if login shall be required when connecting to the serial port.

Requires user role: ADMIN Default value: On

Value space: Off/On

Off: The user can access the codec via the serial port without any login. On: Login is required when connecting to the codec via the serial port.

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Cisco SX10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

User documentation and software

What’s new in CE9

SX10 Quick Set at a glance

Power On and Off

LED indicators

How to administer the video system

Configuration

User administration

Change the system passphrase

Set a PIN code for the Settings menu

System configuration

Add a sign in banner

Manage the service certificates of the video system

Manage the list of trusted certificate authorities (CAs)

Set up secure audit logging

Manage pre-installed certificates for CUCM via Expressway provisioning

Delete CUCM trust lists

Change the persistency mode

Set strong security mode

Set up Intelligent Proximity for content sharing (page 1 of 5)

Adjust the video quality to call rate ratio

Packet loss resilience - ClearPath

Choose wallpaper

Choose a ringtone and set the ringtone volume

Manage local contacts

Peripherals

Extend the number of input sources

Real-time communication requirements for displays

Connect the Touch 10 controller

Maintenance

Upgrade the system software (page 1 of 2)

Add option keys

System status

Run diagnostics

Download log files

Create a remote support user

Backup or restore a configuration

Revert to the previously used software image

Factory reset the video system (page 1 of 3)

Factory reset the Touch 10

Capture user interface screenshots

System settings

Overview of the system settings

Audio settings

Audio DefaultVolume

Audio Microphones Mute Enabled

Audio SoundsAndAlerts RingTone

Audio SoundsAndAlerts RingVolume

Audio Input Microphone [2] EchoControl Mode

Audio Input Microphone [2] EchoControl NoiseReduction

Audio Input Microphone [2] EchoControl Dereverberation

Audio Input Microphone [2] Level

Audio Input Microphone [1..2] Mode

Audio Output Line [1] Delay DelayMs

Audio Output Line [1] Delay Mode

CallHistory settings

CallHistory Mode

Cameras settings

Cameras Camera [1] Backlight DefaultMode

Cameras Camera [1] Brightness Mode

Cameras Camera [1] Brightness DefaultLevel

Cameras Camera [1] Flip

Cameras Camera [1] Focus Mode

Cameras Camera [1] Mirror

Cameras Camera [1] Whitebalance Mode

Cameras Camera [1] Whitebalance Level

Conference settings

Conference ActiveControl Mode

Conference AutoAnswer Mode

Conference AutoAnswer Mute

Conference AutoAnswer Delay

Conference CallProtocolIPStack

Conference DefaultCall Rate

Conference DoNotDisturb DefaultTimeout

Conference Encryption Mode