Cisco Systems SPA525G2 User Manual

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USER GUIDE

Cisco Small Business

SPA525G and SPA525G2 SPCP IP Phones

Contents

Chapter 1: Getting Started 4

Overview 4

Caring for Your Phone 6

Understanding Your Phone Lines and Buttons 7

Phone Components 7

Softkey Buttons 9

Using the Keypad and Buttons with Menus 13

Using Keypad Shortcuts 13

Using the Navigation Button 13

Entering Numbers and Text in Fields 14

Using Phone Hardware and Accessories 15

Using the Speakerphone 15

Using Wired and Wireless Headsets 15

Switching Between the Handset, Headset, and Speakerphone 19

Using the Cisco Attendant Console 19

Changing the Cisco SPA500DS Attendant Console Display 20

Chapter 2: Installing Your Phone 21

Before You Begin 21

Connecting the Handset 22

(Optional) Attaching the Desk Stand 24

(Optional) Mounting the Phone to the Wall 24

Connecting Your Phone Power 25

Connecting Your Phone to the Network 25

Connecting Your Phone to the Wired Network 25

Connecting Your Phone to the Wireless Network 26

Setting the Phone Wireless Connection 28

Verifying Phone Startup 33

Updating Your Phone Firmware 33

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 1

Contents

Chapter 3: Using Basic Phone Functions 35

Placing or Answering a Call 36

Adjusting Call Volume and Muting 36

Using Mute 37

Putting a Call on Hold 37

Resuming a Call 37

Ending a Call 37

Transferring Calls 38

Managing Call Waiting 38

Recording a Live Call 39

Viewing and Returning Calls 39

Forwarding Calls 40

Setting Do Not Disturb 40

Configuring Call Waiting 41

Picking Up a Call 42

Placing a Three-Way Conference Call 42

Using the Phone Directories 43

Using Your Personal Address Book 43

Using the Corporate Directory 45

Using the Call History Lists 46

Viewing the Call History Lists 46

Deleting a Call History List 46

Calling from the Call History Lists 46

Deleting an Entry from the Call History Lists 47

Saving a Call History List Number to Your Directory 47

Accessing Voicemail 47

Chapter 4: Using Advanced Phone Functions 48

Using Your Bluetooth-Enabled Mobile Phone 48

Enabling Bluetooth 49

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 2

Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone 49

Verifying that the Cisco SPA525G2 is Paired 51

Importing Your Mobile Phone Address Book into the Cisco SPA525G2 52

Making a Mobile Phone Call through the Cisco SPA525G2 53

Receiving Mobile Phone Calls by using the Cisco SPA525G2 54

Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone 54

Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2 54

Contents

Charging Your Mobile Phone Using Your Cisco SPA525G2 55

Playing MP3 Files on Your Phone 56

Creating the Playlist 56

Playing Songs 57

Customizing Your IP Phone Screen 58

Changing the Screen Contrast 58

Setting the Screen Backlight Timer 58

Configuring the Phone Screen Saver 59

Changing the Phone Wallpaper 60

Restarting Your Phone 60

Viewing Phone, Network, and Call Information 61

Viewing Product Information 61

Viewing Network Information 61

Viewing Peripheral Status 62

Viewing the Wireless Connection Status 62

Advanced Menus for Technical Support Personnel 63

Appendix A: Where to Go From Here 64

Power Adapter Statement 66

FCC and IC Statement 66

Federal Communication Commission Interference Statement 66

IMPORTANT NOTE 67

Industry Canada Statement 67

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phone User Guide 3

Getting Started

This chapter provides an overview of your Cisco Attendant Console IP phone. contains the following sections:

• Overview, page 4

• Understanding Your Phone Lines and Buttons, page 7

• Using the Keypad and Buttons with Menus, page 13

Overview

• Entering Numbers and Text in Fields, page 14

• Using Phone Hardware and Accessories, page 15

• Using the Cisco Attendant Console, page 19

The Cisco Attendant Console IP phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Calls can be made or received with a handset, headset or speaker.

The Cisco Attendant Console features vary, depending on the type of call control system that you are using and the limitations set by the phone system administrator. This document describes using the Cisco SPA525G and SPA525G2 with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series, with no limitations.

If you are using the Cisco Attendant Console IP phone with a BroadSoft or an Asterisk system, see the

Phone User Guide

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 4

Cisco Small Business SPA525G and SPA525G2 SIP IP

Getting Started

Overview

Setup of the phone network is typically performed by using Cisco Configuration Assistant (CCA) software. This software is available on Cisco.com.

The phone can be powered by connecting your phone to an Ethernet switch that provides Power over Ethernet (PoE) or you can use an optional Cisco PA100 power adapter.

A phone is connected to the network through an Ethernet connection or the built-in Wireless-G radio. If you are using the Wireless-G connection, a Cisco PA100 power adapter is required. The phone provides an additional Ethernet port that allows a computer to be connected to the network through the phone. (We recommend that if a PC is connected to the network through the phone, that the phone be connected to the network only by using the wired Ethernet connection).

The Cisco Attendant Console has a 320 x 240 color, 3.2" inch screen and can manage up to five telephone extensions. They also provide the following hardware features:

• Two Ethernet 10/100 Mbps ports

• 802.3af Power over Ethernet support

• USB 2.0 host port

• AUX port (to attach a Cisco Attendant Console)

• Bluetooth capability for headset support

• Bluetooth capability for mobile phone pairing (Cisco SPA525G2 only)

• 2.5mm stereo earphone jack

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 5

Getting Started

Overview

• Wireless-G client support

• Kensington security slot

The functionality of the phones can be modified by your phone system administrator. Not all of the functional features described in this document are available or they might function slightly differently on your phone. This document describes the features as they function in factory default mode.

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold, or water. To clean the equipment, use a slightly moistened paper or cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 6

Getting Started

Understanding Your Phone Lines and Buttons

Figure 1 identifies the parts of your phone.

Phone Components

Figure1 Cisco SPA525G and Cisco SPA525G2 Phone Components

Table 1 IP Phone Components

# Phone Feature Description

1 Handset Pick up to answer or place calls.

2 Speaker Speaker for phone.

3 Message Waiting

Indicator

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 7

When lit:

• Red—You have a new voice mail message.

• Flashing Red—You have an incoming call.

Getting Started

Understanding Your Phone Lines and Buttons

Table 1 IP Phone Components

# Phone Feature Description

4 IP phone screen Your phone might vary, but typically it displays:

5 Line keys Phone line status:

• Date and time

• Phone station name

• Line extensions

• Softkey options

• Startup logo, screen saver, background

photo, and photo album

• Green (steady): Line is in use.

• Green (blinking): There is an incoming call.

• Red (blinking): Line is on hold.

• Orange: Line is unregistered (cannot be

used).

• Flashing Orange: The phone is not

connected to the network.

These keys can also be programmed by your system administrator to perform differently than described here or to add functions such as speed dial, call pickup, or monitor an extension.

6 Softkey buttons Press a softkey to perform the action on the label

on the IP phone screen above the softkey.

7 Navigation button Press the arrows to scroll items on the IP phone

screen.

8 Center Select button Press to select the option or menu that is

highlighted on the screen.

9 Messages button Press to access voice mail. (Must be set up by

your phone administrator.)

10 Hold button Press to place a call on hold.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 8

Getting Started

Understanding Your Phone Lines and Buttons

Table 1 IP Phone Components

# Phone Feature Description

11 Setup button

12 Mute button Press to mute or unmute the phone. When the

13 Volume button Press + to increase the volume and press - to

14 Speaker button Press to turn the speaker on or off. When the

15 Headset button Press to turn the headset on or off. When the

16 Keypad Press keypad keys to dial phone numbers, enter

Press to access a menu to configure features and preferences (such as your directory, status, and speed dials), access your call history, set up functions (such as call forwarding), and provide phone status information.

phone is muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity.

lower the volume of the handset, headset, speaker (when the handset is off hook), or ringer (when the handset is on hook).

speaker is on, the button glows green.

headset is on, the button glows green.

letters, or choose menu items.

Softkey Buttons

The four softkey buttons have different functions depending on the menu configuration and function selected. The following table shows the softkey buttons that are typical (in alphabetical order).

Tab le 2 S o ft ke y B ut to ns

Button Function

Add Adds a new item (for example, a new directory entry).

AddList Creates a list (for example, MP3 files).

Back Returns you to the previous screen.

BXfer Performs a blind call transfer.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 9

Getting Started

Understanding Your Phone Lines and Buttons

Tab le 2 S o ft ke y B ut to ns

Button Function

Call Rtn Returns the last missed call by dialing the number that called

Callback Plays an audio and visual notification on your phone when a

cbarge Allows callers to join a shared-line call.

CFwdAll Forwards all calls to a specified number. When forwarding is

Clear Deletes an entire text or number field.

Clr DND Clears Do Not Disturb.

you. See “Viewing and Returning Missed Calls,” on

page 41.

busy or unavailable party becomes available.

active, press this button to cancel forwarding.

Confrn Initiates a conference call. See “Placing a Three-Way

Conference Call,” on page 44.

Connect Connects to the selected item (for example, to the wireless

network or Bluetooth device).

Copy Copies the selected item (for example, a contact in the

Address Book).

delChar Deletes the last number or letter.

Delete Deletes an entire item (for example, a number from the Call

History list).

Dial Dials the string of numbers that you have entered, or the

number that you have highlighted in a list such as the Missed Calls screen.

Directory Access your personal address book. See “Using Your

Personal Address Book,” on page 45.

DnD Do Not Disturb; prevents incoming calls from ringing your

phone. See “Setting Do Not Disturb,” on page 42.

Edit Opens an item so that you can edit numbers or letters, or

enable or disable a feature.

EditDial Edits a number before dialing.

EndCall Disconnects a call.

Exit Closes the current menu

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 10

Getting Started

Understanding Your Phone Lines and Buttons

Tab le 2 S o ft ke y B ut to ns

Button Function

Flash Provides hookflash functionality for three-way calling and

Forward Forwards calls coming to your phone. See “Forwarding

GPickup Allows you to pick up (answer) a call at that is ringing at

Handset Switches audio from the Cisco SPA525G2 to your Bluetooth-

call waiting services provided by the PSTN or Centrex service.

Calls,” on page 42.

another extension in your group. See “Picking Up a Call,” on

page 44.

enabled mobile phone. See Using the Cisco SPA 525G2

With Your Bluetooth-Enabled Mobile Phone, page 51.

Handsfree Switches audio from your Bluetooth-enabled mobile phone

to the Cisco SPA525G2. See Using the Cisco SPA 525G2

With Your Bluetooth-Enabled Mobile Phone, page 51.

Hold Places a call on hold.

List In some menus, shows a list of configured items (for

example, a list of locations for weather or news).

LiveRcd Record a phone conversation.

More View additional softkeys.

NewCall Opens new line on speakerphone to place call.

Next Moves to the next item in a list (for example, a song in the

MP3 Playlist).

OK Confirms a selection.

Option Displays a sub-menu of tasks for the current screen.

Paste Pastes the item you copied into a list or field.

PickUp Allows you to pick up (answer) a call that is ringing at another

extension. See “Picking Up a Call,” on page 44.

Play Plays a selected item such as a song or a ringtone.

Previous Moves to a previous item in a list (for example, a song in the

MP3 Playlist).

Redial Redials the last number that was called. Brings up the list of

recently dialed numbers.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 11

Getting Started

Understanding Your Phone Lines and Buttons

Tab le 2 S o ft ke y B ut to ns

Button Function

Refresh Refreshes the screen. Useful after changing a configuration

Remove Removes conference participant.

RmLstC Removes Last Participant from the Conference Call

Resume Resumes a call that is on hold.

Save Saves your changes.

Scan Scans for wireless networks or Bluetooth devices.

Select Selects the highlighted item on the IP phone screen.

Trnsfer Performs a call transfer. See “Transferring Calls,” on

or when you want to update information.

page 39.

TrnsfVM Transfers a call to voice mail.

View Displays more information about a selected item.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 12

Getting Started

Using the Keypad and Buttons with Menus

Press a softkey and keypad buttons to navigate menus and enter parameters on the IP phone screen.

Using Keypad Shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For example, to open a menu that is labeled with number 2, press 2.

NOTE Menus and options can change depending on the software release and what is

allowed by your phone system administrator.

Using the Navigation Button

Use the navigation button to scroll up or down highlighting the desired menu item, and then press Select or the center Select navigation button to choose the highlighted item.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 13

Getting Started

Entering Numbers and Text in Fields

Some fields on the IP phones require you to enter numbers and text by using the keypad or softkey buttons. In general, the following guidelines apply:

• Use the keypad to enter numbers and characters, pressing the key multiple

times to select the correct number or letter.

• Press the number key multiple times to move to a different letter under that

number. (For example, to enter “Mary,” you would press 6 five times rapidly and then pause (for M); press 2 and then pause (for a), press 7 three times rapidly (for r), then press 9 three times rapidly (for y).

Available characters are shown in the following table:

Key Character Set

1 1 / : \ , ! ; $ ^ |

2abc2ABC

3def3DEF

4ghi4GHI

5jkl5JKL

6mno6MNO

7pqrs7PQRS

8tuv8TUV

9wxyz9WXYZ

0 Space 0 ~ ? > ‘ < “

* . @ * & % [ ] _

#/P # + - = ( ) { }

Press delChar to backspace and delete a character.

Press Option > Clear to remove the entire entry.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 14

Getting Started

Using Phone Hardware and Accessories

Using the Speakerphone

The IP phones provide a speakerphone. To use the speakerphone, press Speaker (the handset can be either on or off hook).

Using Wired and Wireless Headsets

The SPA IP phones support headsets from different manufacturers. For the latest supported models, contact your reseller. Additional information can be found at the manufacturer websites.

Connecting the Headset

Each brand and type of headset might require different steps to establish a connection. Consult the documentation for your particular headset for more information:

• Bluetooth headsets—See the “Connecting Bluetooth Headsets” section

on page 16.

• Wireless (non-Bluetooth) headsets (such as Plantronics or Jabra)—Follow

the instructions for your product to connect the phone to the wireless headset base.

• Wired headsets—Connect the 2.5mm connector from the headset into the

headset port on the right side of the IP phone.

• Electronic Hookswitch (EHS)—Some headsets enable you to answer and

end phone calls by using controls located on the headset.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 15

Getting Started

Using Phone Hardware and Accessories

Connecting Bluetooth Headsets

Your phone is Bluetooth compatible and works with Bluetooth devices such as headsets.

To configure the phone to work with your headset, enable Bluetooth:

STEP 1 Press Setup.

STEP 2 Select User Preferences > Bluetooth Configuration.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 16

Getting Started

Using Phone Hardware and Accessories

STEP 3 With Bluetooth highlighted, press the Arrow keys to toggle Bluetooth on or off.

STEP 4 Press Set.

STEP 5 Create a profile for your headset. In the Bluetooth Configuration screen, scroll to

Bluetooth Profiles. Press the Right Arrow key to enter the profile screen. You are not allowed to navigate to the Bluetooth profiles screen, unless Bluetooth is enabled and set.

STEP 6 Press Scan to scan for your headset.

STEP 7 In the list of found devices, select your headset and press Select to edit the profile.

STEP 8 Scroll to PIN and enter the PIN for your Bluetooth headset.

STEP 9 Scroll to Connect Automatically and press the Arrow key to turn to

STEP 10 Press Connect. The profile screen displays and a check mark appears next to the

headset if the connection was successful.

After enabling Bluetooth, set the Bluetooth mode:

STEP 1 Press Setup.

STEP 2 Scroll to User Preferences > Bluetooth Configuration.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 17

Getting Started

Using Phone Hardware and Accessories

STEP 3 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the

following:

• Phone—Your IP phone pairs with a Bluetooth headset. Choose this option if

you will not use the Cisco IP phone with a Bluetooth-enabled mobile phone.

• Handsfree—Your IP phone will operate as a handsfree device with a

Bluetooth-enabled mobile phone.

• Both—Your Cisco IP phone uses a Bluetooth headset or operates with a

Bluetooth-enabled mobile phone. Your IP phone will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone. See Using the Cisco SPA 525G2 With Your Bluetooth-

Enabled Mobile Phone, page 51 for more information.

If multiple Bluetooth devices are in range of the Cisco SPA525G or SPA525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.

STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile

screen.

STEP 5 Press Scan to scan for your headset. Depending on the network environment (for

example, the number of Bluetooth devices and noise level), your Bluetooth headset might not appear on the found devices list. Ensure the headset is powered on and has Bluetooth activated, and retry the scan.

STEP 6 In the list of found devices, select your headset and press Select to edit the profile.

STEP 7 Scroll to PIN and enter the PIN for your Bluetooth headset.

STEP 8 Scroll to Connect Automatically and press the Right Arrow key to turn to On.

STEP 9 Press Connect. The profile screen displays and a check mark appears next to the

headset if the connection was successful.

Using a Headset with Your IP Phone

Steps to use your headset with the IP phone might vary. Consult the user documentation for your headset for more information.

• To use a wired headset, press Headset and dial the number to place a call,

or press the headset button to answer a ringing call.

• To use a non-Bluetooth wireless headset (such as Jabra or Plantronics), lift

the receiver off hook before speaking or listening through the headset.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 18

Getting Started

Using the Cisco Attendant Console

• To use a Bluetooth headset, make sure your headset is powered on. Press

Switching Between the Handset, Headset, and Speakerphone

Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speaker or headset function.

To switch from the handset to the speaker, press Speaker and place the handset back on the hook.

Headset on your phone (or, if supported, press Answer on your Bluetooth headset twice) and dial the number to place a call. Press Answer on your Bluetooth headset to answer a ringing call. See the user documentation for your Bluetooth headset for more information.

To switch from the speakerphone to a headset, press Headset.

To switch from the speaker to the handset, pick up the handset.

To switch from the headset to the speakerphone, press Speaker.

Using the Cisco Attendant Console

The Cisco Attendant Consoles are accessory consoles for the Cisco SPA500 Series IP phones. The Cisco SPA500S provides 32 three-color (red, green, and orange) programmable line buttons, and the Cisco SPA500DS provides 30 buttons. The Cisco Attendant Console attaches to the IP phone with the attachment arm provided. It obtains power directly from the IP phone; it does not require a separate power supply. Two Cisco Attendant Console units can be attached to a single IP phone to monitor a total of 64 (SPA500S) or 60 (SPA500DS) separate lines.

Detailed information on the installation of the Cisco Attendant Console are provided in the Cisco Small Business SPA500S Attendant Console Quick Start

Guide and the Cisco Small Business SPA500DS 15-Button Digital Attendant Console for SPA500 Family Phones Quick Start Guide.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 19

Getting Started

Using the Cisco Attendant Console

Configuration of the Cisco Attendant Console and assignment of the line buttons is typically performed by the phone system administrator and is not described in this document. The Cisco Attendant Console can be configured by using the same phone web user interface for the IP phone to which the Cisco Attendant Console is attached. See the Cisco SPA300 Series, SPA500 Series, and WIP310 Administration Guide on Cisco.com for more information.

Changing the Cisco SPA500DS Attendant Console Display

The Cisco SPA500DS provides a backlit LCD display. The backlight is controlled by the backlight settings of the phone display and is not separately configurable; that is, the Cisco SPA500DS display is lit when the phone display is lit, and is off when the phone display is off.

You can choose the font size (10 or 12 point) of the text displayed on the Cisco SPA500DS. You can also configure the text contrast, or how dark the text appears on the display. To configure these options from the phone:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Att. Console Preferences and press Select.

STEP 4 Choose Font Size or Contrast from the menu.

• To change the font size, press the Right Arrow button to switch between 10

and 12 point font. Press Set to save.

• To change the display contrast, use the keypad to enter a number value from

1 to 30. The higher the number, the greater the contrast on the display. Press Set to save.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 20

Installing Your Phone

This chapter describes how to install and connect your IP phone. It contains the following sections:

• Before You Begin, page 21

• Connecting the Handset, page 22

• (Optional) Attaching the Desk Stand, page 24

Before You Begin

Before you install and connect your phone, verify with your phone system administrator (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available.

CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked

AUX is reserved for connection with the Cisco Attendant Console. It is not for use

as a telephone line port or IP device connection.

• (Optional) Mounting the Phone to the Wall, page 24

• Connecting Your Phone Power, page 25

• Connecting Your Phone to the Network, page 25

• Verifying Phone Startup, page 33

• Updating Your Phone Firmware, page 33

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 21

Installing Your Phone

Connecting the Handset

STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone

base in the slot marked with a phone symbol. This port is labeled #5 on Figure 2.

STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset

(not shown).

Figure 2 Cisco SPA525G and SPA525G2 IP Phone Connections

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 22

Installing Your Phone

Connecting the Handset

Number Component

not numbered

Auxiliary port. Only for use with the Cisco Attendant Console.

Power port. Insert the power adapter plug into this port. (Use only with a

Cisco PA100 power adapter.)

Additional Ethernet port. Connect an Ethernet cable to this port to provide network connectivity to a PC. (This port cannot be used when the phone is connected to the network by using the built-in Wireless-G client.)

Ethernet port. Connect the network cable to this port.

Phone cord slot. Insert one end of the phone cord into this slot and the other into the jack at the bottom of the phone handset.

USB port. For use with an external USB memory device (optional). You can also use the USB port to charge a device such as a mobile phone.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 23

Installing Your Phone

(Optional) Attaching the Desk Stand

Do not attach the desk stand if you want to mount the phone to the wall. If you are attaching a Cisco Attendant Console attach the console before attaching the desk stand.

STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.

STEP 2 Slide the bottom tabs into the slots.

STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top

slots. Do not force it.

(Optional) Mounting the Phone to the Wall

To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Follow the instructions in the kit to attach the mount to the wall and the phone.

Figure 3 MB100 Wall Mount Kit

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 24

Installing Your Phone

Connecting Your Phone Power

The Cisco SPA525G and Cisco SPA525G2 do not ship with power supplies. If you are not using Power over Ethernet (PoE), you must order a Cisco PA100 power adapter for each phone.

If you are using Power over Ethernet (PoE) to power the phone, the phone receives power when you connect an Ethernet cable from the phone SW port to a switch that provides PoE. See the “Connecting Your Phone to the Wired Network”

section on page 25. If you are using a Cisco PA100 power adapter, insert one end

of the power adapter into an outlet and insert the other end into the power port on the phone body.

Connecting Your Phone to the Network

The phone can be connected to a wired or wireless network by using a Cat5 (Cat5e or higher for the Cisco SPA512G and Cisco SPA514G) Ethernet cable, or through a wireless network connection.

Connecting Your Phone to the Wired Network

Connect your phone to a wired network by using an Ethernet cable:

STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.”

This port is labeled #4 on Figure 2 on page 22.

STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your

network, such as a network switch.

NOTE The Cisco SPA525G and Cisco SPA525G2 provides a second Ethernet port. You

can connect a PC to this port to provide network access to the PC. This port is labeled #4 in the Figure 2. This port cannot be used when the phone is connected to the network by using the built-in Wireless-G client.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 25

Installing Your Phone

Connecting Your Phone to the Network

Connecting Your Phone to the Wireless Network

The Cisco SPA525G and Cisco SPA525G2 phone supports connections to a wireless network. Before setting up the wireless network, you must know the wireless security type for your router. The phone works with the following security types:

• Wired Equivalent Privacy (WEP)—With this type of security, you must enter

a 64– or 128–bit key on the phone (or a more easily remembered passphrase to generate the key). The phone then authenticates with your router to provide a secure connection.

• Wi-Fi Protected Access (WPA)—The phone supports WPA PSK, WPA2

PSK, WPA Enterprise, and WPA2 Enterprise. With this type of security, you will at the minimum be required to enter a password on the phone. The phone then authenticates with your router to provide a secure connection.

NOTE The PC port is not supported in wireless operation; the PC port is only supported

in a wired environment.

Determine Your Wireless Router Security Type

If you do not know your wireless router security type, log in to the router interface to get this information. The steps below are written for a Cisco Small Business router, but procedures for other routers should be similar.

STEP 1 Log in to your wireless router web interface. Your computer must be connected to

same subnetwork as the router. Enter the IP address of the wireless router in the browser toolbar.

STEP 2 If required, enter the user name and password. (By default, Linksys routers

typically use “admin” for the user name and “admin” for the password. Cisco routers typically use cisco for the username and cisco for the password.)

STEP 3 View the Wireless tab or screen. Note the network name (SSID) and the type of

security (WEP, WPA Personal, or WPA2 Personal).

If your router is using WEP, note the following information:

• WEP encryption: 64 bit or 128 bit. You need to choose this later.

• Default transmit key, or TX key: The default key (of the 4) that the router

transmits to authenticate. This value will be 1, 2, 3, or 4.

• Passphrase and keys: You choose one of two methods to enter the WEP

key. You either directly enter the WEP key, or enter a more simple passphrase to generate the WEP key.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 26

Installing Your Phone

Connecting Your Phone to the Network

The following example shows WEP information for a Linksys WRV200 router:

If your router is using WPA, note the WPA shared key, or passphrase that you shall enter when configuring the phone.

The following example shows WPA information for a Linksys WRT160N router:

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Installing Your Phone

Connecting Your Phone to the Network

Setting the Phone Wireless Connection

To set up the Cisco SPA525G and Cisco SPA525G2 wireless connection:

STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired

network, remove it and reboot the phone. When the phone is connected by using wired Ethernet, the phone Wi-Fi connection is disabled.

STEP 2 Press Setup.

STEP 3 Scroll to Network Configuration and press Select.

STEP 4 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi on.

STEP 5 Press Save.

STEP 6 Scroll to Wi-Fi Configuration and press the Right Arrow key.

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Installing Your Phone

Connecting Your Phone to the Network

STEP 7 Choose one of the following options:

• Wireless Profile—Use this option to add a new wireless profile (either

manually or by scanning for available networks), editing an existing wireless profile, or connecting to a previously configured network. See Manually

Adding a Wireless Profile, page 30.

• Wi-Fi Protected Setup—If your wireless router supports Wi-Fi Protected

Setup, use this method to set up your wireless connection. See Using Wi-Fi

Protected Setup, page 29.

Using Wi-Fi Protected Setup

If your router has a WPS button, you can use Wi-Fi Protected Setup to add a new wireless network profile.

STEP 1 In the Wireless Configuration screen, select

STEP 2 Choose one of the following options:

Push Button Configuration:

a. Press the WPS button on your router.

b. On your phone, highlight Push Button Configuration and press Select. Your

phone might reboot before the Wi-Fi connection is established.

PIN Configuration:

a. After selecting PIN Configuration on your phone, note the PIN displayed.

b. Connect to your router interface by using a PC by following the instructions

provided with your router.

c. If required, enter the user name and password. (By default, Linksys routers

typically use admin for the user name and admin for the password. Cisco routers typically use cisco for the username and cisco for the password.)

d. Locate the Wireless Protected Setup configuration menu.

e. Enter the PIN into the field that allows you to setup wireless devices by using a

PIN.

Wi-Fi Protected Setup

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Installing Your Phone

Connecting Your Phone to the Network

f. Save your changes.

g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration

highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.

Manually Adding a Wireless Profile

To add a new wireless network profile:

STEP 1 In the Network Configuration screen, ensure Wi-Fi is enabled.

STEP 2 Scroll to Wi-Fi Configuration and press the Right Arrow key to enter the Wi-Fi

Configuration screen.

STEP 3 Select Wireless Profile. Current wireless profiles are displayed.

STEP 4 Do one of the following tasks:

• Scan for available networks. See Scanning for Available Networks,

page 30.

• Manually add the network. See Manually Adding a Network, page 31.

Scanning for Available Networks

NOTE If your router has SSID (router name) broadcast disabled, it might not appear in the

list of networks. In that case, you must manually add the SSID (see Manually

Adding a Network, page 31).

STEP 1 In the Wireless Profile screen, press Scan.

STEP 2 In the list of available networks, scroll to the desired network and click Add to

select the highlighted network.

STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security

options:

• WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key,

Key Type and Length, and the keys.

• WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES

CCMP) and the shared key.

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Installing Your Phone

Connecting Your Phone to the Network

• WPA/WPA2 Enterprise: This type of authentication requires some advanced

expertise because it involves setting up a radius server for authentication and, in some cases, creation of certificates for both the radius server and the phone. See

- TTLS—Enter the anonymous ID, choose whether the phone should

- LEAP—Enter the user ID and password.

- TLS—Enter the user ID, choose whether the phone should check for the

You must enter the Cipher Type (TKIP or AES CCMP) and the EAP Type:

check for the server certificate, choose the TTLS Inner Protocol (MSCHV2, MSCHAP, PAP, CHAP, or MD5), and enter the user ID and password.

server certificate, enter the user ID, and configure the root certificate and user certificate (see the “Uploading Security Certificates to the

Phone” section on page 32).

STEP 4 To save as a wireless profile, press Save.

Manually Adding a Network

STEP 1 From the Wireless Profile screen, press Option and select Add New to manually

add the network.

STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security

options:

• WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key,

Key Type and Length, and the keys.

• WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES

CCMP) and the shared key.

• WPA/WPA2 Enterprise: You must enter the Cipher Type (TKIP or AES CCMP)

and the EAP Type:

- TTLS: Enter the anonymous ID (typically, anonymous unless the RADIUS

server has other rules), choose whether or not the phone should check for the server certificate, choose the TTLS Inner Protocol (MSCHV2, MSCHAP, PAP, CHAP, or MD5), and enter the User ID and password.

- LEAP: Enter the User ID and password.

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Installing Your Phone

Connecting Your Phone to the Network

- TLS: Enter the User ID, choose whether the phone should check for the

STEP 3 To save as a wireless profile, press Save.

Uploading Security Certificates to the Phone

If you are using some types of wireless security (for example, WPA2 Enterprise), you must upload security certificates to the phone. Certificates must be in the following format:

• Root certificate: DER encoded binary x.509 (CER)

• User certificate: Personal Information Exchange (PKCS#12(.PFX))

server certificate, enter the User ID, and configure the Root certificate and User certificate (see the “Uploading Security Certificates to the

Phone” section on page 32).

STEP 1 Connect a USB storage device to your PC.

STEP 2 Create a directory named ca on the USB device and copy the certificate files into

that directory.

STEP 3 Remove the USB device from your PC and insert it into the USB slot on the IP

phone.

STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key

under Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).

STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the ca folder are

displayed.

STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install

(for example, the root certificate). press Select.

STEP 7 Press Save to save the profile.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 32

Installing Your Phone

Verifying Phone Startup

After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After this sequence (about five seconds) the phone displays the standard menu. The date, name and number of the phone appear on the top line of the IP phone screen. At the bottom of the IP phone screen, softkeys appear over their associated buttons.

If the phone does not display this screen, confirm your installation and connections. If these are correct, try unplugging the phone and plugging it back in again. If you still don’t see the display, then contact your phone system administrator or Internet Telephony Service Provider (ITSP).

Your phone ships with pre-installed firmware. However, later firmware versions might be available that add features and fix problems with your phone. You should upgrade your phone to the latest firmware for ideal performance. Often this happens automatically when you connect the phone to the network.

CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP)

system, do not manually upgrade your phone firmware without consulting your service provider. Your provider might automatically upgrade your phones without any action on your part.

Updating Your Phone Firmware

Firmware updates are done from the Cisco Configuration Assistant. For detailed update instructions, see the

Communications System Administrator Guide

To update the firmware:

STEP 1 Download the phone firmware from CCO to your PC that is running the Cisco

Configuration Assistant software.

STEP 2 Launch the Cisco Configuration Assistant (CCA) and connect to the customer site

or UC 500 device.

Cisco Configuration Assistant Smart Business

for your software release.

STEP 3 Choose Home > Topology to open the Topology View if it is not already open.

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Installing Your Phone

Updating Your Phone Firmware

STEP 4 Locate the phone firmware file that you downloaded from Cisco.com (for example:

spa525g2-7-4-4.bin).

STEP 5 In the Topology View, use the mouse to drag the phone load file from the folder on

your PC to the UC 500 icon.

If CCA recognizes the file as a valid phone load, a popup dialog displays and you are prompted to upload the file.

STEP 6 Select the file and click Upload. The dialog displays the upload and updated

progress.

STEP 7 Right-click the phone icon in the CCA topology view and restart the phone.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 34

Using Basic Phone Functions

This chapter describes how to use the basic functions of your Cisco SPA525G and SPA525G2 IP phone. It includes the following sections:

• Placing or Answering a Call, page 36

• Adjusting Call Volume and Muting, page 36

• Using Mute, page 37

• Putting a Call on Hold, page 37

• Resuming a Call, page 37

• Ending a Call, page 37

• Transferring Calls, page 38

• Managing Call Waiting, on page 38

• Recording a Live Call, on page 39

• Viewing and Returning Calls, page 39

• Forwarding Calls, page 40

• Setting Do Not Disturb, page 40

• Picking Up a Call, page 42

• Placing a Three-Way Conference Call, page 42

• Using the Phone Directories, page 43

• Using the Call History Lists, page 46

• Accessing Voicemail, page 47

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 35

Using Basic Phone Functions

Placing or Answering a Call

You might have to dial a number or numbers to reach an outside line. Ask your system administrator.

Depending on the phone system setup, you might be able to place or answer calls by using various methods.

To place or answer a call:

• Pick up the handset.

• Press the Speaker button.

• Press the Headset button.

• Press a line button to place a call or a blinking line button to answer a call.

• Dial the number, and then lift the handset.

• Dial the number and press Dial.

• Press New Call and dial the number.

• Select a number from the directory and press Dial.

• Press Redial to dial the last number that you called.

• If you are on a call and another call comes in, press Answer to place the

current call on hold and answer the incoming call. To return to the first call, select it by using the Up Arrow key or the Down Arrow key and then press Resume.

• To place a new call while another call is active on the same line, press Hold,

press New Call, and enter the number.

Adjusting Call Volume and Muting

To adjust the volume while you are on a call, press + on the Volume button to increase the volume, or press - to decrease the volume. Press Save.

Pressing the Volume button while not on a call adjusts the volume of the phone ringer.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 36

Using Basic Phone Functions

Putting a Call on Hold

Using Mute

To mute the phone microphone, speaker, or headset microphone, press Mute. The button lights red. Press Mute again to unmute.

Putting a Call on Hold

To put an active call on hold, press Hold. A series of beeps (default) or (optional) music-on-hold plays for the caller to indicate that the call is on hold.

Resuming a Call

Ending a Call

To resume the call, press the (optionally configured) flashing–red line button for the call. If you have multiple calls, all calls are put on hold except the active call.

To end a call:

• If you are using the handset, hang up.

• If you are using the speakerphone, press Speaker.

• If you are using the headset, either press the Headset button (wired) or replace the receiver (wireless).

•Press EndCall to hang up one call, and preserve another call. If necessary, remove the call from hold by pressing the line button.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 37

Using Basic Phone Functions

Transferring Calls

You can transfer a call to another extension.

STEP 1 During an active call, or with a call on hold, press Trnsfer.

STEP 2 Do one of the following:

• Enter the number to where you want to transfer the call; or

• Use the directory to choose a number from the personal directory.

STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is

opened to dial the number.

STEP 4 Do one of the following:

• To transfer the call without waiting for the other person to answer, press

Trnsfer after the call begins to ring and hang up. If you hang up before the

second call rings, the transfer fails and the first call is disconnected. If you misdial, press the second line button again to receive a dial tone.

• To transfer after speaking privately to the other person, press

time during the conversation.

Managing Call Waiting

If you are on a call when a second call comes in, you will hear a call-waiting tone and, or, see a flashing indicator light on the handset rest, depending on the configuration of your phone.

To answer the new call on the same line:

STEP 1 Use the navigation button to select the call.

Trnsfer at any

STEP 2 Press Answer to answer the call. The call on the other line is automatically put on

hold.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 38

Using Basic Phone Functions

Recording a Live Call

To return to the original call, use the following method:

STEP 1 Use the navigation button to select the call.

STEP 2 Press Resume to reconnect to the call.

Recording a Live Call

If this feature is available on your phone, you can record a call.

STEP 1 Press LiveRcd. This puts the other party on hold and initiates a call to the

configured live record number.

STEP 2 Press LiveRcd again to stop the recording.

Viewing and Returning Calls

You can view, edit, and return calls by looking the number up in the call history. For example, the IP phone screen on your IP phone notifies you if a call came in that was unanswered. To return the missed call, you can press Missed to view a list of missed calls and dial a selected number.

To redial any call by selecting it from a call history list:

STEP 1 Press Setup.

STEP 2 Scroll to Call History and press Select.

STEP 3 Scroll to the desired list, such as Missed Calls, and press Select.

If a call is from an outside line or a long distance number, it might be necessary to edit the call before returning it. For example, it might be necessary to add a prefix digit that your system requires for an outgoing call. You can:

• Press Dial to dial the number that called you.

• Press EditDial to edit the number before calling it, and then press Dial.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 39

Using Basic Phone Functions

Forwarding Calls

• Press Option to modify the list and choose:

Forwarding Calls

When you will be away from your phone, you can press a button to forward all calls to a specified number. The number can be an extension, the voice mail system, an external number, or one of your programmed speed dial numbers.

- Delete Entry to remove the entry from the list.

- Delete List to delete all entries from the list.

- Add to Address Book to add the entry to your personal address book.

STEP 1 Press CFwdAll.

STEP 2 Enter the number, including any prefix digit that your system requires for an

outgoing call. OR press a speed dial button to forward calls to a programmed speed dial number.

STEP 3 Press EndCall to save your settings.

STEP 4 When you are ready to cancel call forwarding, press CFwdAll.

Setting Do Not Disturb

Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy signal or message.

STEP 1 To set Do Not Disturb, press Do Not Disturb on your phone. The IP phone screen

indicates that Do Not Disturb is turned on for your phone.

Press Setup and select User Preferences. Then:

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 40

Using Basic Phone Functions

Configuring Call Waiting

STEP 1 Choose Call Preferences.

STEP 2 Scroll to

STEP 3 Press the Right Arrow key to turn Do Not Disturb on.

STEP 4 Press Save.

STEP 5 To turn off Do Not Disturb, press DnD.

Press Setup and select User Preferences. Then:

STEP 1 Choose Call Preferences.

STEP 2 Scroll to

STEP 3 Press the Right Arrow key to turn Do Not Disturb off.

STEP 4 Press Save.

Do Not Disturb

Configuring Call Waiting

Call waiting alerts you when you are on a call with a status message and ringing that another call is incoming. If you turn call waiting off, incoming calls do not ring your phone if you are on another call, and the caller hears a busy signal or message.

To turn call waiting on or off:

STEP 1 Press Setup.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Select Call Preferences.

STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting

STEP 5 Press Save.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 41

Off

Using Basic Phone Functions

Picking Up a Call

Depending on the way your phone network is configured, you can pick up a call ringing at another extension, or a group of phones might be configured such that members of the group can pick up a call ringing at any group member phone.

To pick up a call ringing at an extension in your group:

STEP 1 Press GPickUp. The phone displays any extensions in the group that have ringing

calls.

STEP 2 Choose the call you want to pick up and press Dial.

To pick up a call ringing at any extension:

STEP 1 Press PickUp.

STEP 2 Enter the extension number of the phone that you want to pick up.

Placing a Three-Way Conference Call

To initiate a conference call:

STEP 1 Press Confrn during an active call. The first call is placed on hold, a second line is

opened, and you hear a dial tone.

STEP 2 Dial the second person’s telephone number.

STEP 3 Press Confrn again. All three parties are connected in the conference call.

When you hang up, the other two parties are disconnected. To keep the other parties in a call, but disconnect yourself from the call, press Join (if available on your phone system).

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Using Basic Phone Functions

Using the Phone Directories

The Cisco SPA525G and SPA525G2 IP phones provide several different types of phone directories, depending on the phone model and what the system administrator has set up for the company.

In general, the phones provide the following types of directories:

• Personal Address Book—The personal directory provides a place for you to

store and view frequently dialed numbers. You can also dial numbers from the directory.

• Corporate Directories—Depending on your phone network configuration,

you might have a Corporate Directory (XML) and a Corporate Directory (LDAP) available.

Using Your Personal Address Book

To access the Phone Directory, press Setup, select Directories, and select Personal Address Book.

You have the following options in the Address Book:

• Options—Press Options and choose one of the following options:

- Search—Search for a name.

- Delete—Delete a contact.

- Copy—Copy a contact.

- Paste—Paste a contact.

- Edit Dial—Edit a contact’s number before dialing.

• Dial—Press to dial a highlighted contact.

• Add—Choose to add a new contact.

Use the Down Arrow key to scroll through entries in the address book. Use the Right Arrow key to scroll through the phone numbers available for the highlighted contact.

Adding a New Contact

To add a new entry to the directory:

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 43

Using Basic Phone Functions

Using the Phone Directories

STEP 1 In the Personal Address Book screen, press Add.

STEP 2 Use the keypad to enter the name of the directory entry. When finished with the

name, use the Down Arrow to navigate to the other fields.

TIP To enter numbers and letters, press Option and select Input All. To en t e r on ly

numbers, press Option and select Input Num. To clear all characters from an entry, press Option and select Clear.

STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial

to access an outside line and the appropriate area code, if necessary. You must enter at least one phone number for a contact.

TIP To enter numbers and letters, press Option and choose Input All. To enter only

numbers, press Option and select Input Num. To enter an IP address, press Option and select Input IP. To clear all characters from an entry, press Option and select Clear.

STEP 4 Press Save to save the entry.

Copying a Contact

You can copy a contact to create a new contact, changing information as necessary on the second contact. To copy a contact:

STEP 1 In the Personal Address Book screen, scroll to highlight a contact.

STEP 2 Press Option and select Copy.

STEP 3 Press Option again and select Paste.

STEP 4 Edit any necessary fields and press Save.

Searching for a Contact

To search for a contact:

STEP 1 In the Personal Address Book screen, press Option and select Search.

STEP 2 Begin to enter the person’s name. The list below displays entries as you type in

characters. Scroll to highlight the entry you want.

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Using Basic Phone Functions

Using the Phone Directories

You can press Dial to call the contact, or Option to delete, copy, or edit the contact.

Deleting a Contact

To delete a contact:

STEP 1 In the Personal Address Book screen, highlight the contact you want to delete.

STEP 2 Press Option and select Delete.

STEP 3 Press OK to delete the contact.

Editing a Contact

To edit a contact’s phone information:

STEP 1 In the Personal Address Book screen, highlight the contact you want to edit.

STEP 2 Choose one of the following options:

• Press the center Select navigation button to choose the contact and edit the numbers in the entry. Use delChar to delete numbers individually, or press Option and choose Clear to delete all of the numbers.

•Press Save when finished.

Using the Corporate Directory

NOTE Depending on your Internet Telephony Service Provider or corporate network

setup, you may not have a corporate directory available to you.

To use the corporate directory:

STEP 1 Press Setup and select Directories.

STEP 2 Scroll to the Corporate Directory you want to view and press Select.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 45

Using Basic Phone Functions

Using the Call History Lists

Viewing the Call History Lists

To view the Call History lists:

STEP 1 Press Setup.

STEP 2 Scroll to Call History and press Select.

STEP 3 Select the Call History list you want to view. Available Call History lists are:

• All Calls—Shows all calls placed, received, or missed.

• Missed Calls—Shows the last 60 missed calls.

• Received Calls—Shows the caller ID of the last 60 answered calls.

• Placed Calls—Shows all calls placed from the phone.

STEP 4 Press Select to view the list.

Deleting a Call History List

STEP 1 Press Setup.

STEP 2 Scroll to Call History and press Select.

STEP 3 Scroll to the Call History list you want to delete.

STEP 4 Press Option and select Delete List.

STEP 5 Press OK to delete the list.

Calling from the Call History Lists

To dial a number from one of the Call History lists:

STEP 1 Choose the call.

STEP 2 Press Dial.

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Using Basic Phone Functions

Accessing Voicemail

NOTE If the call was from a long distance number, you may have to edit the call before

dialing it. Press EditDial and use the softkeys and keypad to edit the number.

Deleting an Entry from the Call History Lists

STEP 1 In the call history list, choose the call.

STEP 2 Press Option and select Delete Entry.

STEP 3 Press OK.

Saving a Call History List Number to Your Directory

STEP 1 In the call history list, choose the call.

STEP 2 Press Option and select Add to Address Book.

STEP 3 Press Select. The Address Book entry screen appears.

STEP 4 Edit the information (if desired) and press Save again. The entry is added to your

directory.

Accessing Voicemail

To access voicemail, press Messages on your phone. Your system administrator must configure your phone with the correct voicemail number so that pressing the Messages button automatically dials your voicemail system.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 47

Using Advanced Phone Functions

This chapter describes how to configure advanced features on your Cisco SPA525G and SPA525G2 IP phone. It contains the following sections:

• Using Your Bluetooth-Enabled Mobile Phone, page 48

• Playing MP3 Files on Your Phone, page 56

• Customizing Your IP Phone Screen, page 58

• Restarting Your Phone, page 60

• Viewing Phone, Network, and Call Information, page 61

• Viewing the Wireless Connection Status, page 62

• Advanced Menus for Technical Support Personnel, page 63

Using Your Bluetooth-Enabled Mobile Phone

The Cisco SPA525G or SPA525G2 support Bluetooth to allow use of the phone with a wireless Bluetooth-enabled headset. The Cisco SPA525G2 also supports the use of your IP phone in conjunction with Bluetooth-enabled mobile phone. You can do the following:

• Pair your Bluetooth-enabled mobile phone and the IP phone. Your mobile

phone is assigned a line button on the Cisco SPA525G2.

• Switch audio for in-progress calls between your mobile phone and the

Cisco SPA525G2.

• Import your mobile phone address book to your Cisco SPA525G2 personal

address book.

• Use your Cisco SPA525G2 as a handsfree device for your mobile phone.

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Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Not all mobile phones support this function. See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA525G2 that is posted at the Cisco support community at http://www.cisco.com/go/smallbizsupport. Also consult the latest Cisco SPA525G2 release notes available at cisco.com.

NOTE The layout and options shown on the phone screens might differ slightly, depending

on the type of phone system to which your Cisco SPA525G2 is connected.

Enabling Bluetooth

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Bluetooth Configuration and press Select.

STEP 4 With Bluetooth selected, press the Right Arrow key repeatedly until the screen

displays a blue check mark in the field.

STEP 5 Press Save.

Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone

To pair your Cisco SPA525G2 with your Bluetooth-enabled mobile phone, you can initiate pairing from the Cisco SPA525G2 or from your mobile phone.

This feature is based on the following standard Bluetooth profiles:

• Phone Book Access Profile 1.0

• Handsfree Profile 1.5

• Handset Profile 1.1

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 49

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Initiating Pairing from the Cisco SPA525G2

The Cisco SPA525G2 connects to one Bluetooth device at a time. If multiple Bluetooth devices are in range of the Cisco SPA525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first.

To pair a Bluetooth device with the IP phone:

STEP 1 Enable Bluetooth on the IP phone as described in the “Enabling Bluetooth”

section on page 49.

STEP 2 Press the Setup button.

STEP 3 Scroll to User Preferences and press Select.

STEP 4 Scroll to Bluetooth Configuration and press Select.

STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the

following:

• Handsfree—Your Cisco SPA525G2 will operate as a handsfree device with

a Bluetooth-enabled mobile phone.

• Phone—Your Cisco SPA525G2 pairs with a Bluetooth headset only. Choose

this option if you do not use the IP phone with a Bluetooth–enabled mobile phone.

• Both—Your Cisco SPA525G2 will operate with your Bluetooth-enabled

mobile phone or a Bluetooth headset.

STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile

screen.

STEP 7 Press Scan to scan for the Bluetooth device.

Depending on the network environment (for example, the number of Bluetooth devices and noise level), your Bluetooth headset might not appear on the found devices list. Ensure the headset is powered on and has Bluetooth activated, and retry the scan.

STEP 8 In the Select a Bluetooth Device to Pair list, select the device that you want to pair

and press Connect.

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Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Initiating Pairing from Your Bluetooth-Enabled Mobile Phone

The procedure varies depending on your phone model. You must turn Bluetooth on, and it might be necessary to configure a separate setting to make your mobile phone discoverable by other devices.

Before starting, it is helpful to find the MAC address of your Cisco SPA525G2 IP phone. Go to the Setup menu and select Status > Product Information. The MAC address is listed.

The following procedure uses an Apple iPhone as an example:

STEP 1 On your iPhone, click Settings.

STEP 2 Under General, choose Bluetooth. Verify that Bluetooth is turned on.

STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your

Cisco SPA525G2 IP phone.

STEP 4 Select the MAC address of the Cisco SPA525G2.

STEP 5 Enter the PIN (the default is 0000) and press Connect.

When paired with your mobile phone, the Cisco SPA525G2 display screen assigns one of your line buttons to the mobile phone. A mobile phone icon with a flashing lightning bolt icon is displayed next to the mobile phone name, number, or other identifier (such as the phone model) for your phone.

The name, number, or other identifier shown depends on what is configured on your mobile phone. If you have not configured a name on your paired phone, the phone might display your phone number or some other identifier (such as the phone model). The display name can vary, depending on your phone model and configuration.

Verifying that the Cisco SPA525G2 is Paired

The Bluetooth phone icon colors show the status of your mobile phone and/or the Cisco SPA525G2:

• No icon—Bluetooth is disabled

• Gray icon— Bluetooth is enabled, but the phones are not connected.

• Blue icon—Bluetooth is enabled and the Cisco SPA525G2 is connected to a

headset.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 51

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

• Green icon—Bluetooth is enabled and the Cisco SPA525G2 is connected to

a mobile phone.

To verify the mobile phone configuration:

STEP 1 On the Cisco SPA525G2, press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Bluetooth and press Select.

STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.

The mobile phone appears in the list of Bluetooth devices.

Importing Your Mobile Phone Address Book into the Cisco SPA525G2

Not all mobile phones support importing your address book.

To import your mobile phone book into the personal address book on the Cisco SPA525G2:

STEP 1 Press the Setup button and select Directories.

STEP 2 Select Personal Address Book.

STEP 3 Press Import.

Depending on your mobile phone, it might be necessary to authorize the Bluetooth connection, even if the phone is already paired with the Cisco SPA525G2.

The phone displays a status message about the import.

If the import is successful, your imported contacts are shown in the directory.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 52

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Making a Mobile Phone Call through the Cisco SPA525G2

When you make a mobile phone call by using your Cisco SPA525G2, your Cisco SPA525G2 acts as a handsfree device for your phone. The call is made through your mobile phone, but the audio is present on and the call control is done by using the Cisco SPA525G2. (See “Switching Audio from Your

Cisco SPA525G2 to Your Mobile Phone” section on page 54.)

To make a call through a mobile phone:

STEP 1 Press the line button associated with your mobile phone (the line button is marked

with a mobile phone icon with a flashing lightning bolt).

STEP 2 Do one of the following:

• Enter a number on the dial pad and press Dial.

• Press the Setup button and select Directories. Choose a number and press

Dial.

• Scroll to recently-called number and press Select.

NOTE You probably do not dial a digit to reach an outside line on your mobile phone. If you

usually enter a digit before dialing (such as 9) to reach an outside line from the Cisco SPA525G2 when it is not paired with a mobile phone, it might not be necessary to do so when calling through your mobile phone; follow the usual process for making calls on your mobile phone.

The outgoing call appears on both your Cisco SPA525G2 and your mobile phone display. The Cisco SPA525G2 displays an off-hook icon next to the mobile phone display name.

After the call is connected, the icon next to the mobile phone display shows that the call is established. The audio goes through the Cisco SPA525G2, although the mobile phone display also shows a connected call.

The layout and options shown on your phone screen might differ slightly, depending on the type of phone system to which your Cisco SPA525G2 is connected.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 53

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Receiving Mobile Phone Calls by using the Cisco SPA525G2

If your mobile phone is paired with the Cisco SPA525G2, an incoming call to your mobile phone is also shown on the Cisco SPA525G22.

Do one of the following:

• Press Answer to connect to the call.

• Press the red flashing line button associated with your mobile phone.

• Pick up the Cisco SPA525G2 handset.

• Press Ignore to ignore the call.

Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone

You can only switch audio back and forth between the Cisco SPA525G2 and your mobile phone if the call is connected by using the Cisco SPA525G2-to-mobile phone feature. You cannot switch a call on your Cisco SPA525G2 that is not associated with your mobile phone.

To switch audio from your Cisco SPA525G2 to your mobile phone during a call, press Handset.

To switch audio back to the Cisco SPA525G2 from your mobile phone, on a connected call, press Handsfree.

Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2

When a mobile phone call is incoming, outgoing, or connected on your Cisco SPA525G2, the phone display shows information about your mobile phone. Not all mobile phones support this function.

The layout and options shown on your phone screen might differ slightly depending on the type of phone system to which your Cisco SPA525G2 is connected.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 54

Using Advanced Phone Functions

Charging Your Mobile Phone Using Your Cisco SPA525G2

The display bubble shows the following information if it is supported by the mobile phone:

• Battery indicator—Shows the battery life left on your mobile phone.

• Signal strength—Shows the signal strength for your mobile phone.

• Network—The phone network for your mobile phone.

Charging Your Mobile Phone Using Your Cisco SPA525G2

You can use the USB port on the Cisco SPA525G2 to charge your mobile phone if your phone has a USB connection.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 55

Using Advanced Phone Functions

Playing MP3 Files on Your Phone

Your IP phone contains an audio player that can play .mp3 files. To play music on your IP phone, you must load the audio files onto a USB memory device (not provided with the phone). The phone reads the content of the files from the device, so the device must remain inserted while playing the files.

Only MP3 music without Digital Media Rights protection can be played on the IP phone.

Creating the Playlist

The MP3 playlist on the phone is limited to 48 songs.

To c r e at e a p la yl is t :

STEP 1 Connect a USB storage device to your PC.

STEP 2 Create a directory named mp3 on the USB device and copy the audio files into

that directory.

STEP 3 Remove the USB device from your PC and insert it into the USB slot on the phone.

STEP 4 Press the Setup button.

STEP 5 Scroll to MP3 Player and press Select.

STEP 6 Press Add List to create a playlist from the songs on the USB device.

STEP 7 Choose songs by using one of the following methods:

• Choose individual songs by scrolling to the song you want and pressing the

Right Arrow key or Select.

• Choose all songs on the USB device by pressing SelectAll.

You can clear all songs by pressing ClearAll.

STEP 8 After choosing songs, the songs are marked with a check next to the song. Press

Add to add the selected songs to the playlist.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 56

Using Advanced Phone Functions

Playing MP3 Files on Your Phone

Playing Songs

In the Playlist, scroll to the song you want to begin playing and press Play.

You can control the play by using the following controls:

• Stop—Stop the song. Pressing play restarts the song.

• Previous—Move to the previous song in the playlist.

• Next—Move to the next song in the playlist.

• Back—Move back one screen to the playlist.

Controlling the Audio

Use the Volume button to turn the sound up or down.

To switch the audio destination between the speaker, headset, and handset, press the Up Arrow or Down Arrow key. The icon on the left above the song length display shows the audio destination of speaker, handset, or headset.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 57

Using Advanced Phone Functions

Customizing Your IP Phone Screen

You can customize your IP phone screen.

Changing the Screen Contrast

To adjust the contrast of the IP phone screen:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1

(lowest) and 15 (greatest) to change the contrast.

STEP 5 Press Save.

Setting the Screen Backlight Timer

You can set a timer for your screen so that your IP phone screen becomes dark after a specified time when the phone is idle.

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 Scroll to Backlight. Press the Right Arrow key to choose

darkening feature is enabled.

STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should

shut off after the phone is idle.

STEP 6 Press Save.

, which means that the

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 58

Using Advanced Phone Functions

Customizing Your IP Phone Screen

Configuring the Phone Screen Saver

You can enable your phone screen saver and specify its appearance and the amount of time for the phone to be idle before it begins.

To configure your screen saver:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on

(checked) or off (unchecked).

STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the

settings:

• Screen Saver Type—Choose from:

- Black Background—Displays a black screen.

- Gray Background—Displays a gray screen.

- Black/Gray Rotation—The screen cycles from black to gray.

- Picture Rotation—The screen rotates through a series of pictures that

your system administrator has made available on the phone.

- Digital Frame—Displays the background picture.

• Trigger Interval—Enter the number of seconds that the phone remains idle

before the screen saver displays.

• Refresh Interval—Enter the number of seconds to elapse before the screen

saver refreshes (if, for example, you chose a rotation of pictures).

STEP 6 Press Save.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 59

Using Advanced Phone Functions

Restarting Your Phone

Changing the Phone Wallpaper

To change the background picture on your phone:

STEP 1 Press the Setup button.

STEP 2 Scroll to User Preferences and press Select.

STEP 3 Scroll to Screen Preferences and press Select.

STEP 4 Scroll to Wallpaper. Press the arrow keys to select an image to use as the

wallpaper.

STEP 5 Use the navigation arrows to highlight an image. To preview how the image will

look on your phone, highlight the image and press View.

STEP 6 Press Select to choose the image.

STEP 7 Press Save.

Restarting Your Phone

It might be necessary to restart your phone. For example, if the screen locks up. To restart your phone:

STEP 1 Press Setup.

STEP 2 Scroll to Device Administration and press Select.

STEP 3 Scroll to Restart and press Select.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 60

Using Advanced Phone Functions

Viewing Phone, Network, and Call Information

The Cisco SPA525G and SPA525G2 provide menus to view status and network information about your phone.

Viewing Product Information

To view product information about your phone:

STEP 1 Press the Setup button.

STEP 2 Scroll to Status and press Select.

STEP 3 Select Product Information. You can view the following information:

• Product Name

• Serial Number

• MAC (Hardware) Address

• Software Version

• Hardware Version

• Certificate

• Customization

Viewing Network Information

To view network information for your phone:

STEP 1 Press Setup.

STEP 2 Scroll to Status and press Select.

STEP 3 Scroll to Network Status and press Select. You can view the following information:

• Network Type

• Network Status

• Addressing Type

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 61

Using Advanced Phone Functions

Viewing the Wireless Connection Status

• IP Address

• Subnet Mask

• Default Router

• Primary DNS

• Secondary DNS

• MAC (Hardware) Address

Viewing Peripheral Status

To view information about phone peripherals, such as a USB memory stick or a Cisco Attendant Console:

STEP 1 Press Setup.

STEP 2 Scroll to Status and press Select.

STEP 3 Scroll to Peripheral Status and press Select. You can view the following

information:

• USB Status

• Attendant Console (Attn Cons) Status

Viewing the Wireless Connection Status

If you have set up your wireless connection (described in “Connecting Your

Phone to the Wireless Network” section on page 27), you can view the status of

your wireless connection.

STEP 1 Press the Setup button.

STEP 2 Scroll to Network Configuration and press Select.

STEP 3 Select Wi-Fi Configuration and press the Right Arrow key.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 62

Using Advanced Phone Functions

Advanced Menus for Technical Support Personnel

STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal

strength are displayed. Press Detail for more information.

Advanced Menus for Technical Support Personnel

These Network Configuration menus are used to configure and troubleshoot your phone and the phone network. You should not change these settings or perform these actions unless directed to do so by your phone system administrator:

• Connection Type

• Static IP Address Settings

• CDP

• VLAN

• VLAN ID

• Multicast Address

• Alternate TFTP ON>OFF

• TFTP Server 1

• DHCP Address Released ON>OFF

• Erase Configuration ON>OFF

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 63

Where to Go From Here

Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco SPA525G or Cisco SPA525G2.

Support

Cisco Small Business Support Community

Cisco Small Business Support and Resources

Phone Support Contacts www.cisco.com/en/US/support/

Cisco Small Business Firmware Downloads

Product Documentation

IP Phone www.cisco.com/go/spa500phones

Cisco Small Business IP Phone Accessories

www.cisco.com/go/smallbizsupport

www.cisco.com/go/smallbizhelp

tsd_cisco_small_business _support_center_contacts.html

www.cisco.com/go/smallbizfirmware

Select a link to download firmware for Cisco Small Business Products. No login is required.

Downloads for all other Cisco Small Business products, including Network Storage Systems, are available in the Download area on Cisco.com at www.cisco.com/go/software (registration/ login required).

www.cisco.com/en/US/products/ps10042/ tsd_products_support_series_home.html

Cisco Small Business Communications Systems

Cisco Unified Communications 500 Series

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 64

www.cisco.com/go/sbcsresources

www.cisco.com/go/uc500resources

Where to Go From Here

Regulatory Compliance and Safety Information for the Cisco SPA300 Series and Cisco SPA500 Series IP Phone

Cisco Small Business

Cisco Partner Central for Small Business (Partner Login Required)

Cisco Small Business Home www.cisco.com/smb

www.cisco.com/en/US/docs/voice_ip_comm/ csbpipp/ip_phones/regulatory_compliance/ guide/rcsi_500_series.pdf

www.cisco.com/web/partners/sell/smb

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 65

Power Adapter Statement

This product is intended to be supplied by a Listed Direct Plug-In Power Unit marked “Class 2" or Listed Adapter marked “L.P.S.” (or “Limited Power Source”) and rated from +5Vdc, 2A minimum.

FCC and IC Statement

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Revised April 2012

Cisco Systems SPA525G2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting Started

Overview

Caring for Your Phone

Understanding Your Phone Lines and Buttons

Phone Components

Softkey Buttons

Using the Keypad and Buttons with Menus

Using Keypad Shortcuts

Using the Navigation Button

Entering Numbers and Text in Fields

Using Phone Hardware and Accessories

Using the Speakerphone

Using Wired and Wireless Headsets

Using the Cisco Attendant Console

Switching Between the Handset, Headset, and Speakerphone

Changing the Cisco SPA500DS Attendant Console Display

Installing Your Phone

Before You Begin

Connecting the Handset

(Optional) Attaching the Desk Stand

(Optional) Mounting the Phone to the Wall

Connecting Your Phone Power

Connecting Your Phone to the Network

Connecting Your Phone to the Wired Network

Connecting Your Phone to the Wireless Network

Setting the Phone Wireless Connection

Verifying Phone Startup

Updating Your Phone Firmware

Using Basic Phone Functions

Placing or Answering a Call

Adjusting Call Volume and Muting

Putting a Call on Hold

Using Mute

Resuming a Call

Ending a Call

Transferring Calls

Managing Call Waiting

Recording a Live Call

Viewing and Returning Calls

Forwarding Calls

Setting Do Not Disturb

Configuring Call Waiting

Picking Up a Call

Placing a Three-Way Conference Call

Using the Phone Directories

Using Your Personal Address Book

Using the Corporate Directory

Using the Call History Lists

Viewing the Call History Lists

Deleting a Call History List

Calling from the Call History Lists

Accessing Voicemail

Deleting an Entry from the Call History Lists

Saving a Call History List Number to Your Directory

Using Advanced Phone Functions

Using Your Bluetooth-Enabled Mobile Phone

Enabling Bluetooth

Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone

Verifying that the Cisco SPA525G2 is Paired

Importing Your Mobile Phone Address Book into the Cisco SPA525G2

Making a Mobile Phone Call through the Cisco SPA525G2

Receiving Mobile Phone Calls by using the Cisco SPA525G2

Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone

Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2

Charging Your Mobile Phone Using Your Cisco SPA525G2

Playing MP3 Files on Your Phone

Creating the Playlist

Playing Songs

Customizing Your IP Phone Screen

Changing the Screen Contrast

Setting the Screen Backlight Timer

Configuring the Phone Screen Saver

Restarting Your Phone

Changing the Phone Wallpaper

Viewing Phone, Network, and Call Information

Viewing Product Information