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Cisco Systems SPA 525G User Manual

Cisco Small Business Pro
SPA 500 Series IP Phones Model SPA 525G
USER GUIDE

FCC and IC Statement

CCDE, CCENT, CCSI, Cisco Eos, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Nurse Connect, Cisco Pulse, Cisco SensorBase, Cisco StackPower, Cisco StadiumVision, Cisco TelePresence, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks; and Access Registrar, Aironet, AllTouch, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Lumin, Cisco Nexus, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Continuum, EtherFast, EtherSwitch, Event Center, Explorer, Follow Me Browsing, GainMaker, iLYNX, IOS, iPhone, IronPort, the IronPort logo, Laser Link, LightStream, Linksys, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, PCNow, PIX, PowerKEY, PowerPanels, PowerTV, PowerTV (Design), PowerVu, Prisma, ProConnect, ROSA, SenderBase, SMARTnet, Spectrum Expert, StackWise, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0910R)

Federal Communication Commission Interference Statement

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
© 2009 Cisco Systems, Inc. All rights reserved. OL-18193-03

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
© 2009 Cisco Systems, Inc. All rights reserved. OL-18193-03
FCC and IC Statement 2
Federal Communication Commission Interference Statement 2
IMPORTANT NOTE 3
Industry Canada Statement 3
Chapter 1: Getting Started 6
Overview of the Cisco SPA 525G IP Phone 7
Caring for Your Phone 8
Understanding Your Phone’s Lines and Buttons 9
Phone Components 9
Softkey Buttons 11
Using the Keypad and Buttons with Menus 14
Using Keypad Shortcuts 14
Contents
Using the Navigation Button 14
Entering Numbers and Text in Fields 15
Using Phone Hardware and Accessories 16
Using the Speakerphone 16
Using Wired and Wireless Headsets 16
Connecting the Headset 16
Connecting Bluetooth Headsets 17
Using a Headset with Your IP Phone 18
Switching Between the Handset/Headset/Speakerphone During a Call 18
Chapter 2: Installing Your Phone 20
Before You Begin 21
Connecting the Handset 21
(Optional) Attaching the Desk Stand 23
(Optional) Mounting the Phone to the Wall 24
Connecting Your Phone’s Power 26
Cisco Small Business Pro IP Phone SPA 525G (SIP) 1
Connecting Your Phone to the Computer Network 27
Connecting Your Phone to the Wired Network 27
Connecting Your Phone to the Wireless Network 27
Determining Your Wireless Router Security Type 28
Using Wi-Fi Protected Setup with the Cisco SPA 525G 31
Manually Adding a Wireless Profile on the Cisco SPA 525G 32
Uploading Security Certificates to the Phone 34
Verifying Phone Startup 35
Upgrading Your Phone’s Firmware 35
Chapter 3: Using Basic Phone Functions 37
Placing or Answering a Call 38
Using Dial Assistance 39
Contents
Adjusting Call Volume and Muting 39
Adjusting Call Volume 39
Using Mute 39
Putting a Call on Hold 39
Resuming a Call 40
Ending a Call 40
Transferring Calls 40
Performing an Attended Transfer 40
Performing an Unattended (Blind) Transfer 41
Redialing 41
Viewing and Returning Missed Calls 42
Returning a Missed Call 42
Viewing a List of Missed Calls 42
Turning the Missed Calls Shortcut On and Off 43
Forwarding Calls 43
Forwarding Calls to a Single Number 44
Forwarding Calls When Your Phone is Busy 44
Forwarding Calls When You Don’t Answer the Phone 45
Cisco Small Business Pro IP Phone SPA 525G (SIP) 2
Contents
Delaying Call Forwarding When You Don’t Answer the Phone 45
Stopping Call Forwarding 45
Setting Do Not Disturb 45
Configuring Call Waiting 46
Picking Up a Call 47
Parking a Call 48
Placing a Three-Way Conference Call 49
Using the Phone Directories 50
Using Your Personal Address Book 50
Adding a New Contact 51
Copying a Contact 52
Searching for a Contact 52
Deleting a Contact 52
Editing a Contact 53
Using the Corporate Directory 53
Using the Call History Lists 54
Viewing the Call History Lists 54
Deleting a Call History List 55
Calling from the Call History Lists 55
Deleting an Entry from the Call History Lists 55
Saving a Call History List Number to Your Directory 56
Setting or Changing a Phone Password 56
Logging In and Logging Out of Your Phone 57
Accessing Voicemail 57
Chapter 4: Using Advanced Phone Features 59
Configuring Privacy and Security Features 60
Blocking Caller ID 60
Blocking Anonymous Calls 60
Using Secure Call 61
Enabling Dial Assistance 61
Connecting to a Virtual Private Network (VPN) 62
Cisco Small Business Pro IP Phone SPA 525G (SIP) 3
Contents
Creating and Using Speed Dials 63
Creating Speed Dials on Unused Line Buttons 64
Creating Numerical Speed Dials 64
Playing MP3 Files on Your Phone 65
Creating the Playlist 65
Playing Songs 66
Changing the Left and Right Channel for Stereo Headsets 67
Using the Paging Feature 68
Paging Another Phone 68
Paging a Group of Phones 68
Configuring Auto Answer 68
Customizing Your LCD Screen 69
Changing the LCD Screen Contrast 69
Setting the Screen Backlight Timer 69
Configuring the Phone Screen Saver 70
Changing the Phone Wallpaper 70
Using Ring Tones 71
Accessing Weather and News on Your Phone 72
Accessing Weather Information 72
Accessing News 73
Configuring Date and Time Parameters on Your Phone 74
Using Star Codes 75
Restarting Your Phone 77
Viewing Phone, Network, and Call Information 77
Viewing Phone Information 77
Viewing Network Information 78
Viewing Phone Line and Extension Information 78
Viewing Peripheral Status 79
Viewing the Wireless Connection Status 79
Advanced Menus for Technical Support Personnel 80
Cisco Small Business Pro IP Phone SPA 525G (SIP) 4
Chapter 5: Using the Web Interface 81
Logging in to the Web Interface 82
Configuring Your Address Book 82
Setting Do Not Disturb 83
Configuring Call Forwarding 84
Configuring Call Waiting 85
Blocking Caller ID 85
Blocking Anonymous Calls 86
Viewing Call History Lists 86
Creating Speed Dials 87
Configuring Wi-Fi 87
Configuring Bluetooth 88
Contents
Upgrading Firmware 89
Chapter 6: Using the Cisco SPA 500S Attendant Console 90
Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP Phone 91
Connecting a Single Cisco SPA 500S 92
Connecting a Second Cisco SPA 500S 96
Configuring the Cisco SPA 500S 98
Using the Cisco SPA 500S 99
Monitoring the Cisco SPA 500S 99
Appendix A: Where to Go From Here 100
Cisco Small Business Pro IP Phone SPA 525G (SIP) 5

Getting Started

This chapter provides an overview of your Cisco SPA 525G IP phone. It contains the following sections:
• Overview of the Cisco SPA 525G IP Phone, page 7
• Understanding Your Phone’s Lines and Buttons, page 9
• Using the Keypad and Buttons with Menus, page14
1
• Entering Numbers and Text in Fields, page15
• Using Phone Hardware and Accessories, page16
NOTE The Cisco SPA 525G features vary, depending on the type of call control system
you are using. This document describes using the Cisco SPA 525G with a SIP phone system, such as the Cisco SPA 9000 Voice System or a Broadsoft or Asterisk system. If you are using the Cisco SPA 525G with a Cisco Unified Communications 500 Series, see the
Express for Cisco Small Business Pro IP Phone SPA 525G User Guide
Cisco Unified Communications Manager
.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 6
Getting Started

Overview of the Cisco SPA 525G IP Phone

Overview of the Cisco SPA 525G IP Phone
1
The Cisco SPA 525G IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, headset or speaker.
The Cisco SPA 525G phone is connected to the network through its Ethernet connection or the built-in Wireless-G connection. If you are using the Wireless-G connection, a separate power adapter (PA-100) is required. The Cisco SPA 525G provides an additional Ethernet port that allows a computer to be connected to the network through the IP phone. (This option is only available when phone is connected to the network via the wired Ethernet connection).
Unlike traditional phones, the Cisco SPA 525G requires a separate power source. Either connect your phone to an Ethernet switch that provides Power over Ethernet (PoE), or use a separate power adapter (PA-100).
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 7
Getting Started
Overview of the Cisco SPA 525G IP Phone
The Cisco SPA 525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features:
• 2 Ethernet 10/100 Mbps ports
• 802.3af Power over Ethernet support
• USB 2.0 host port for connecting a USB memory device to play MP3 music
files
• AUX port (to attach a Cisco SPA 500S attendant console)
• Bluetooth capability for headset support
• 2.5mm stereo earphone jack for headset
• Wireless-G client support
• Kensington security slot support
1

Caring for Your Phone

The Cisco Small Business Pro IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. To clean the equipment, use a slightly moistened paper or cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 8
Getting Started

Understanding Your Phone’s Lines and Buttons

Understanding Your Phone’s Lines and Buttons
Use the following graphic and table to identify the parts of your phone.

Phone Components

1

Figure1 Cisco SPA 525G Phone Components

Table 1 IP Phone Components
# Phone Feature Description
1 Handset Pick up to answer or place calls.
2 Speaker Speaker for phone.
3 Message Waiting
Indicator
When lit:
• Red—You have a new voice mail message.
• Flashing Red—You have an incoming call.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 9
Getting Started
Understanding Your Phone’s Lines and Buttons
Table 1 IP Phone Components
# Phone Feature Description
4 LCD Screen Your phone may vary, but typically displays:
5 Line keys Indicates phone line status. Your phone may vary, but
1
• Date and time
• Phone station name
• Line extensions
• Softkey options
• Startup logo, screen saver, background photo, and
photo album
typically, when lit:
• Green: Line is idle.
• Red (steady): Line is active or in use.
• Red (blinking): Line is on hold.
• Orange: Line is unregistered (cannot be used).
• Flashing Orange: The phone is not connected to
the network.
6 Softkey buttons Press a softkey button to perform the action on the
label on the LCD screen above.
7 Navigation button Press in each direction to scroll through items on the
LCD screen.
8 Center Select button Press this button to select the option or menu that is
highlighted on the LCD screen.
9 Messages button Press to access voice mail (must be set up by your
phone administrator).
10 Hold button Press to place a call on hold.
11 Setup button Press to access the phone’s configuration menu to
configure features and preferences (such as your directory and speed dials), access your call history, and set up functions (such as call forwarding).
12 Mute button Press to mute or unmute the phone. When the phone is
muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 10
Getting Started
Understanding Your Phone’s Lines and Buttons
Table 1 IP Phone Components
# Phone Feature Description
13 Volume button Press + to increase the volume and press - to lower
14 Headset button Press to turn the headset on or off. When the headset
15 Speaker button Press to turn the speaker on or off. When the speaker
16 Keypad Press keys to dial phone numbers, enter letters, and
1
the volume of the handset, headset, speaker (when the handset is off hook), or ringer (when the handset is on hook).
is on, the button glows green.
is on, the button glows green.
choose menu items.

Softkey Buttons

The phone displays four softkey buttons at a time on the LCD screen. Different softkey buttons display depending on the phone screen or menu that is shown. Press the Right Arrow or Left Arrow keys to see additional softkeys.
The following table shows some of the typical Cisco SPA 525G softkey buttons that are available (in alphabetical order). You may not have all of these softkey buttons on your phone, and you may have additional buttons that are not listed here. For example, your phone administrator may also provide custom softkey buttons on your phone, such as buttons that provide a speed dial to a company number, or that access a specialized program that runs on your phone. Contact your phone administrator for more information.

Table 2 Cisco SPA 525G Softkey Buttons

Button Function
Add Adds a new item (for example, a new directory entry).
AddList Creates a list (for example, of MP3 files to play).
Alpha Press to enter alphabetic characters in a data entry field.
Answer Answers an incoming call.
Back Returns you to the previous screen.
Barge Press to interrupt a call on a shared extension.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 11
Getting Started
Understanding Your Phone’s Lines and Buttons
Table 2 Cisco SPA 525G Softkey Buttons
Button Function
BXfer Performs a blind call transfer. See “Performing an Unattended
Call Rtn Returns the last missed call by dialing the number that called you.
Clear Deletes an entire text/number field.
Clr DND Clears Do Not Disturb.
Clr Fwd Clears Call Forward.
Conf Initiates a conference call. See “Placing a Three-Way Conference
ConfLx Conferences existing active calls on the phone together.
1
(Blind) Transfer,” on page 41.
See “Viewing and Returning Missed Calls,” on page 42.
Call,” on page 49.
Connect Connects to the selected item (for example, to the wireless
network or Bluetooth device).
Copy Copies the selected item (for example, a contact in the Address
Book).
delChar Deletes the last number or letter.
Delete Deletes an entire item (for example, a number from the Call History
list).
Dial Dials the string of numbers that you have entered, or the number
that you have highlighted in a list such as the Missed Calls screen.
Directory Access your personal address book. See “Using Your Personal
Address Book,” on page 50.
DND Do Not Disturb; prevents incoming calls from ringing your phone.
See “Setting Do Not Disturb,” on page 45.
Edit Opens an item so that you can edit numbers or letters, or enable or
disable a feature.
EditDial Edits a number before dialing.
End Call Disconnects a call.
Forward Forwards calls coming to your phone. See “Forwarding Calls,” on
page 43.
GrPickup Allows you to pick up (answer) a call at that is ringing at another
extension in your group. See “Picking Up a Call,” on page 47.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 12
Getting Started
Understanding Your Phone’s Lines and Buttons
Table 2 Cisco SPA 525G Softkey Buttons
Button Function
Hold Places a call on hold. See “Putting a Call on Hold,” on page 39.
Ignore Ignores an incoming call.
Join Connects a conference call.
List In some menus, shows a list of configured items (for example, a list
Miss Displays the list of missed calls.
More Access additional softkeys.
Next Moves to the next item in a list (for example, a song in the MP3
1
of locations for weather or news).
Playlist).
Option Enters a sub-menu.
Park Parks a call at a designated “park” number. The call is active until
you unpark it, or the caller disconnects. See “Parking a Call,” on
page 48.
Paste Pastes the item you copied into a list or field.
Pickup Allows you to pick up (answer) a call that is ringing at another
extension. See “Picking Up a Call,” on page 47.
Play Plays a selected item such as a song or a ringtone.
Previous Moves to a previous item in a list (for example, a song in the MP3
Playlist).
PrivHold Puts a call on hold on an active shared line.
Redial Brings up the list of recently dialed numbers. See “Redialing,” on
page 41.
Refresh Refreshes the screen. Useful after changing a configuration or
when you want to update information (such as weather).
Resume Resumes a call that is on hold.
Save Saves your changes.
Scan Scans for wireless networks or Bluetooth devices.
Select Selects the highlighted item on the LCD screen.
Transfer Performs a call transfer. See “Transferring Calls,” on page 40.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 13
Getting Started

Using the Keypad and Buttons with Menus

Table 2 Cisco SPA 525G Softkey Buttons
Button Function
Unpark Connects to a parked call. See “Parking a Call,” on page 48.
View Displays more information about a selected item.
XferLX Transfers existing active calls on the phone.
Using the Keypad and Buttons with Menus
You press a softkey button or other buttons to enter menus on the LCD screen.
1

Using Keypad Shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For example, to reach the Call History menu, press the Setup button and press 2.
NOTE Menus and options can change depending on the software release.

Using the Navigation Button

Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 14
Getting Started

Entering Numbers and Text in Fields

Entering Numbers and Text in Fields
Some fields on the IP phones require you to enter numbers and text using the keypad and/or softkey buttons. In general, the following guidelines apply:
• Use the keypad to enter numbers and characters, pressing the key multiple
times to select the correct number or letter.
• Press the number key multiple times to move to a different letter under that
number. (For example, to enter “Mary,” you would press 6 five times rapidly and then pause (for M); press 2 and then pause (for A), press 7 three times rapidly (for r), then press 9 three times rapidly (for y).
Available characters are shown in the following table:
1
Key Character Set
1 1 / : \ , ! ; $ ^ |
2abc2ABC
3def3DEF
4ghi4GHI
5jkl5JKL
6mno6MNO
7pqrs7PQRS
8tuv8TUV
9wxyz9WXYZ
0 Space 0 ~ ? > ‘ < “
* . @ * & % [ ] _
#/P # + - = ( ) { }
Use the delChar softkey button to backspace and delete the last character.
Use the Option > Clear softkey button to remove the entire entry.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 15
Getting Started

Using Phone Hardware and Accessories

Using Phone Hardware and Accessories

Using the Speakerphone

The SPA IP Phones provide a speakerphone. To use the speakerphone, press the Speaker button (the handset can be either on or off hook).

Using Wired and Wireless Headsets

The SPA IP Phones support headsets from different manufacturers. For the latest supported models, contact your reseller. Additional information can be found at the manufacturer’s websites:
http://www.plantronics.com
1
http://www.jabra.com

Connecting the Headset

Each brand and type of headset may require different steps for connection. Consult the documentation for your particular headset for more information. In general, to connect a headset:
• For Bluetooth headsets: See the ”Connecting Bluetooth Headsets” section on
page17.
• For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the
instructions for your product to connect the phone to the wireless headset base.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 16
Getting Started
Using Phone Hardware and Accessories
• For wired headsets: Connect the 2.5mm connector from the headset into the
headset port on the right side of the IP phone as shown in the following graphic:
1

Connecting Bluetooth Headsets

Your phone is Bluetooth compatible and works with Bluetooth devices such as headsets.
To configure the phone to work with your headset, first enable Bluetooth:

STEP 1 Press the Setup button.

STEP 2 Select User Preferences.

STEP 3 Select Bluetooth Configuration.

STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth

STEP 5 Press Save.

After enabling Bluetooth, create a profile for your headset:
STEP 1 In the Bluetooth Configuration screen, scroll to Bluetooth Profiles. Press the Right
Arrow key to enter the profile screen.
On
.

STEP 2 Press Scan to scan for your headset.

STEP 3 In the list of found devices, select your headset and press the Select button to edit
the profile.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 17
Getting Started
Using Phone Hardware and Accessories

STEP 4 Scroll to PIN and enter the PIN for your Bluetooth headset.

1
STEP 5 Scroll to Connect Automatically and press the Right Arrow key to turn to
STEP 6 Press Connect. The profile screen displays and a check mark appears next to the
headset if the connection was successful.
Using a Headset with Your IP Phone
NOTE: Steps to use your headset with the
SPA IP Phone may vary. Consult the user documentation for your headset for more information.
On
.
• To use a wired headset, press the Headset button on your phone and dial
the number to place a call, or press the headset button to answer a ringing call.
• To use a non-Bluetooth wireless headset (such as Jabra or Plantronics), you
may need to lift the receiver off hook before speaking or listening through the headset.
• To use a Bluetooth headset, make sure your headset is powered on. Press
the Headset button on your phone (or, if supported, press the Answer button on your Bluetooth headset twice) and dial the number to place a call. Press the Answer button on your Bluetooth headset to answer a ringing call. See the user documentation for your Bluetooth headset for more information.
Switching Between the Handset/Headset/Speakerphone During a Call
Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speakerphone or headset function.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 18
Getting Started
Using Phone Hardware and Accessories
To switch from the handset to the speakerphone, press the Speakerphone button and place the handset back on the hook.
To switch from the speakerphone to a headset, press the Headset button.
To switch from the speakerphone to the handset, pick up the handset.
To switch from the headset to the speakerphone, press the Speakerphone button.
1
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 19

Installing Your Phone

This chapter describes how to install and connect your Cisco SPA 525G IP Phone. It contains the following sections:
• Before You Begin, page 21
• Connecting the Handset, page 21
• (Optional) Attaching the Desk Stand, page 23
2
• (Optional) Mounting the Phone to the Wall, page 24
• Connecting Your Phone’s Power, page 26
• Connecting Your Phone to the Computer Network, page 27
• Verifying Phone Startup, page 35
• Upgrading Your Phone’s Firmware, page 35
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 20
Installing Your Phone
!

Before You Begin

Before You Begin
Before you install and connect your phone, verify with your System Administrator (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available.
2
NOTE: The RJ-11 port marked “AUX” is
reserved for connection with the Cisco SPA 500S Attendant Console that works with the Cisco SPA 525G. It is not for use as a telephone line port.

Connecting the Handset

STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone
base in the slot marked with a phone symbol. This port is labeled #5 on the Cisco
SPA 525G IP Phone Connections graphic.
STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset
(not shown).
CAUTION: Do not plug a telephone line cord into the port marked “AUX.”
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 21
Installing Your Phone
Connecting the Handset
2
Figure1 Cisco SPA 525G IP Phone Connections
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 22
Installing Your Phone

(Optional) Attaching the Desk Stand

Number Component
1 Auxiliary port. Only for use with the Cisco SPA 500S attendant console.
2 Power port. Insert the power adapter plug into this port.
3 Additional Ethernet port. Connect an Ethernet cable to this port to provide
4 Switch (Ethernet) port. Connect the network cable to this port.
5 Phone cord slot. Insert one end of the phone cord into this slot and the
6 USB port. For use with an external USB memory device (optional).
2
network connectivity to a PC. (This port cannot be used when the phone is connected to the network via the built-in Wireless-G client.)
other into the jack at the bottom of the phone handset.
(Optional) Attaching the Desk Stand
NOTE: Do not attach the desk stand if you
want to mount the phone to the wall. If you are attaching a Cisco SPA 500S attendant console attach the console before attaching the desk stand.

STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.

STEP 2 Slide the bottom tabs into the slots

STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top
slots. Do not force.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 23
Installing Your Phone

(Optional) Mounting the Phone to the Wall

(Optional) Mounting the Phone to the Wall
To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit.

Figure 2 MB100 Wall Mount Kit

2
STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes
in the phone’s base.
STEP 2 Orient the MB such that the phone’s Ethernet and handset ports are accessible
after installation.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 24
Installing Your Phone
(Optional) Mounting the Phone to the Wall

STEP 3 Push the MB onto the phone’s base. Slide the MB upwards to lock it in place.

2

STEP 4 Plug in the Ethernet and power cables.

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 25
Installing Your Phone

Connecting Your Phone’s Power

STEP 5 Hang onto screws mounted in the wall.

2
Connecting Your Phone’s Power
If you are using an external power source, plug it into the building’s power source, and plug the power supply into the phone base. See Figure 1 on page 22, item #2.
NOTE: The Cisco SPA 525G does not ship with a power supply. If you are not using Power over Ethernet (PoE), you must order the PA-100 power supply separately from Cisco.
If you are using Power over Ethernet (PoE) to power the phone, the phone will receive power when you connect an Ethernet cable from the phone’s WAN port to a switch in your network that provides PoE. See the ”Connecting Your Phone to the
Wired Network” section on page 27.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 26
Installing Your Phone

Connecting Your Phone to the Computer Network

Connecting Your Phone to the Computer Network

Connecting Your Phone to the Wired Network

You connect your phone to the local network by using an Ethernet cable:
STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.”
This port is labeled #4 on Figure 1 on page 22.
STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your
network, such as a network switch.
NOTE: The Cisco SPA 525G provides a second Ethernet port. You can connect a PC to this port to provide network access to the PC. This port is labeled #3 in the Cisco SPA 525G
IP Phone Connections graphic. This port cannot
be used when the phone is connected to the network via the built-in Wireless-G client.
2
Connecting Your Phone to the Wireless Network
NOTE The PC port is not supported in wireless operation. The PC port is only supported
in a wired operation.
Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide 27
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