Cisco Show and Share 5.3.x User Manual

User Guide for Cisco Show and Share 5.3.x

November 2013

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User Guide for Cisco Show and Share 5.3.x

CONTENTS

Preface ix

About Cisco Show and Share ix

Change History ix

New and Changed in Release 5.3 ix New and Changed in Release 5.3.7 x New and Changed in Release 5.3.12 xi

Preface

Revised: June 2014

•

About Cisco Show and Share

• Change History

• Related Documentation, page xi

• Obtaining Documentation and Submitting a Service Request, page xi

About Cisco Show and Share

Cisco Show and Share is a secured social network for video collaboration, communication, and learning. User-generated video is central to the Cisco Show and Share experience. As a Cisco Show and Share user, you can view and interact with videos. As a Cisco Show and Share author, you can upload or record videos. You can also synchronize slide presentations with the video, upload transcripts, and add optional, downloadable files to your video.

Change History

This change history contains only those updates that apply to Cisco Show and Share users with Visitor, Video Author, Video Publisher, or Live Event User roles. Administrators should visit the Administrator Guide for Cisco Show and Share 5.3.x on Cisco.com for a list of changes to the administration features.

• New and Changed in Release 5.3, page ix

• New and Changed in Release 5.3.7, page x

• New and Changed in Release 5.3.12, page xi

New and Changed in Release 5.3

New Supported Languages

You can now display the interface in German, Portuguese-Brazil, and Italian.

Note The Italian language option is provided as a Beta feature. You may experience some

inconsistencies in the interface if you choose this language.

User Guide for Cisco Show and Share 5.3.x

-ix

Multiple Video Resolution Support

Depending upon your system settings, viewers may have the option to view videos at different resolutions. This can be especially helpful if you are viewing videos over a slower network connection—if video playback pauses often, you can switch to a lower resolution to help increase playback performance. This option is only available if your Cisco Show and Share uses a Cisco MXE to transcode the uploaded videos and your system administrator has enabled multiple resolutions.

Mobile Application Support

Note The Cisco Show and Share mobile client application is beta and is suitable for early pilots and trials. We

do not recommend an enterprise production deployment at this time. The mobile technology space is evolving quickly with new devices and software versions, so the beta application is subject to change.

Cisco Show and Share 5.3 supports access through a mobile application. Viewers can download the mobile application to a supported iOS device and view, rate, comment, and upload videos to Cisco Show and Share.

This feature must be enabled by your system administrator.

See the Cisco Show and Share 5.3 Mobile Application User Guide on Cisco.com for more information on how to install and use the application:

http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/showandshare/mobile-client/ mobileapp.html

Pulse Keyword and Speaker Identification Support

Cisco Show and Share 5.3 introduces support for extracting keywords and identifying speakers in uploaded videos when used with a Cisco MXE running version 3.3 software. You can use this information when searching for or filtering videos or to navigate to specific points within a video.

This feature must be enabled by your system administrator.

WebEx Recording Upload Support

If your system has an integrated Cisco MXE running version 3.3 software, you can upload WebEx .arf files for transcoding.

This feature must be enabled by your system administrator.

Recorded Video Transcoding Support

If your system has an integrated Cisco MXE running version 3.3 software, and your system administrator has enabled the Pulse feature set, videos recorded directly in the Cisco Show are transcoded, which enables the Pulse features and the multiple resolution support for them.

New and Changed in Release 5.3.7

Multiple Live Event Users

Multiple Live Event users can log in. When multiple Live Event users are logged in, Live Event draft preview is not supported.

-x

Italian Language Improvement

Improved user interface for the Italian language option.

User Guide for Cisco Show and Share 5.3.x

Pulse Keyword and Speaker Identification Enhancements

Video Authors can label guest speakers on a video-by-video basis. Doing so does not add the guest speaker’s name to the list of users that are already present within Cisco Show and Share.

Video Authors can now remove incorrect Pulse keywords completely on a video-by-video basis. This action cannot be undone, and doing so does not remove the keywords from the Pulse vocabulary list.

Video Authors can disable Pulse Speakers and Keywords on a video-by-video basis.

New and Changed in Release 5.3.12

Show Private Video Check Box

Allows users to display private videos on their Home page. See “The Home Page” section for more information.

Start Here

Revised: November 2013

•

Accessing Cisco Show and Share, page 1-1

• Sign In to Cisco Show and Share, page 1-4

• Set Your Personal Preferences, page 1-6

Accessing Cisco Show and Share

• Prerequisites, page 1-1

• Configuration Note for Microsoft Internet Explorer, page 1-2

• Access Cisco Show and Share, page 1-3

CHA P T ER

Prerequisites

Before you access Cisco Show and Share, you need:

• Access to your network where Cisco Show and Share is hosted.

• A network connection that is fast enough to play a video stream. A dialup connection may result in

choppy video playback.

• One of the following web browsers:

–

Windows: Microsoft Internet Explorer 7.0, 8.0, or 9.0 (see also Configuration Note for

Microsoft Internet Explorer, page 1-2) or Mozilla Firefox 3.6.3.

–

Mac OS X: Safari 3.1.2 minimum or Firefox 3.5.3 or later recommended

• Access to the Internet from your computer. Cisco Show and Share attempts to contact the Internet

to download the plugins needed to play Flash, Windows, or Quicktime media in your browser if they have not been installed previously.

User Guide for Cisco Show and Share 5.3.x

1-1

Accessing Cisco Show and Share

Configuration Note for Microsoft Internet Explorer

For Cisco Show and Share to display properly in Microsoft Internet Explorer, you must configure Internet Explorer to check for changes each time that it loads any page from Cisco Show and Share.

Procedure

Step 1 Choose Tools > Internet Options.

Step 2 Click Settings in the Browsing history area.

Step 3 Click the option to check for changes each time.

Step 4 Click OK twice.

Chapter 1 Start Here

Step 5 Stop. You have completed this procedure.

1-2

User Guide for Cisco Show and Share 5.3.x

Chapter 1 Start Here

Access Cisco Show and Share

To access Cisco Show and Share, point your web browser to:

http://server_name

Replace server_name with the name of your Cisco Show and Share server, for example http://video.example.com. Do not use an IP address.

Note You may receive a security warning to accept the site security certificate when you first access your

Cisco Show and Share site. Confirm the security exception to proceed to the site.

When Cisco Show and Share loads, you see a page similar to the one shown in Figure 1-1.

Figure 1-1 The Cisco Show and Share Home Page

Accessing Cisco Show and Share

When you first access Cisco Show and Share, you access the site as a visitor. Visitors can search, browse, filter, and watch public videos. Visitors might also be able to rate, comment upon, and tag videos if those features were enabled for general use.

Visitors cannot upload or record videos. You must be logged in to access those functions. To log into Cisco Show and Share, see Sign In to Cisco Show and Share, page 1-4.

User Guide for Cisco Show and Share 5.3.x

1-3

Sign In to Cisco Show and Share

You must be signed-in to Cisco Show and Share to access specific features, such as uploading videos, the My Account page, and the My Preferences page.

To sign-in to Cisco Show and Share, follow these steps:

Step 1 Click the Sign In link in the global navigation area at the top of the page.

You will see one of the following sign-in screens, or your own corporate sign-in screen, depending upon your version of Cisco Show and Share and if the sign-in process has been tied into your corporate authentication system:

Chapter 1 Start Here

Step 2 Enter your username and password.

Step 3 Click Log In.

You are returned to the Videos page.

Step 4 Stop. You have completed this procedure.

1-4

User Guide for Cisco Show and Share 5.3.x

Chapter 1 Start Here

About User Roles and Privileges

The following table describes the user roles that are available in Cisco Show and Share. Users may have more than one role. For example, in many installations video authors are also video publishers and live event users.

Users can also have one or more of the administrator roles listed at the bottom of the table. Administrator functions are described in the Administrator Guide for Cisco Show and Share 5.3.x.

Role: What the role can do:

Visitor Visitors can typically browse and view videos. They may also be able to

Video Author Video Authors upload, record, and edit videos. They can submit videos for

Video Publisher Video Publishers approve videos for publication. They can browse and

Live Event User Live Event Users edit, publish, administer, and delete live events. They can

Category Administrator Category Administrators create and delete categories. They can browse

Reports Administrator Reports Administrators run and view Cisco Show and Share reports. They

Administrator Administrators assign permissions to other users and set site-wide

comment on, rate, and tag videos.

publication. They can browse and view videos. They may also be able to comment on, rate, and tag videos.

To record video in Cisco Show and Share, Video Authors must have a video camera and microphone attached to their computer. If they are not built in, they must be USB-based.

view videos. They may also be able to comment on, rate, and tag videos.

browse and view videos. They may also be able to comment on, rate, and tag videos.

and view videos. They may also be able to comment on, rate, and tag videos.

can browse and view videos. They may also be able to comment on, rate, and tag videos.

preferences. They can reset your password if you forget yours. They can browse and view videos. They may also be able to comment on, rate, and tag videos.

Administrators can enable or disable certain features globally or restrict their access to a subset of users. The logic works like this:

• No one can use what an administrator has hidden from everyone.

• You must log in to use what an administrator has reserved for registered users.

• When you are logged in, you cannot use anything whose access rights exclude you.

To gain access to features that have been restricted to registered users by the site administrator, and to be able to upload, record, and edit videos, you must log in to Cisco Show and Share and have the privileges to perform those actions.

User Guide for Cisco Show and Share 5.3.x

1-5

Set Your Personal Preferences

When you first log in to Cisco Show and Share, the interface is presented in a language chosen by your system administrator. You can change the language displayed to one of the following:

• English

• Spanish (Latin America)

• French

• German

• Portuguese-Brazil

• Italian

Note The Italian language option is provided as a Beta feature. You may experience some

inconsistencies in the interface if you choose this language.

Even though you change the language displayed for your Cisco Show and Share Sessions, it does not change the base language of the system. Features, such as search, will still follow the rules for the base system language.

Chapter 1 Start Here

Procedure

Step 1 Log in to Cisco Show and Share.

Step 2 Click My Preferences in the menu bar.

Step 3 Choose a language from the Select your preferred language list.

Step 4 Click Apply.

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User Guide for Cisco Show and Share 5.3.x

CHA P T ER

Quick Start

Revised: November 2013

The Cisco Show and Share Quick Start section provides an overview of the Cisco Show and Share interface and features. It is designed to act as a quick reference an to get you acquainted with the most commonly accessed pages. Each section contains links to where you can find more information about that screen.

Note The screens in this section might look slightly different from those in your site. Your site might use a

custom logo and background or be in another language.

This section contains the following topics:

• Cisco Show and Share Interface, page 2-1

• Basic Navigation, page 2-9

Cisco Show and Share Interface

• The Home Page

• The Video Playback Page

• The My Account Page

• The Upload Video Page

• The Record a Video Page

• The Publish Your Video Page

User Guide for Cisco Show and Share 5.3.x

2-1

Cisco Show and Share Interface

The Home Page

The Home page is the starting point of your Cisco Show and Share experience. You can always navigate back to the Home page by clicking Videos in the menu bar.

Chapter 2 Quick Start

At the top of the Home page are featured videos. Below the Featured Videos are the Public Videos. These are videos that do not have any viewing restrictions attached to them. By default, the newest videos are shown at the top of the list. You can also sort the list by the most watched, the highest rated, or containing the most comments. When sorted by the number of comments, both general comments and timeline comments count towards the comment total for a video.

Videos with viewing restrictions appear on the Private tab in your My Account page if you have permission to access them. For the “superuser” account, private videos also appear on the home page.

Note Beginning in Show and Share Release 5.3.12, you can select the Show Private Videos check box to

display private videos on your Home page (in addition to appearing on your My Account > Private tab).

You can filter the public videos by selecting a tag, a category, entering a filter term, or any combination of those methods. You can also change the Public Videos list view. For more information about browsing and searching for videos from the home page, see Browse and Search Videos, page 3-1.

2-2

User Guide for Cisco Show and Share 5.3.x

Chapter 2 Quick Start

The Video Playback Page

Any time you click a video, the Video Playback page appears. When the page loads, the video begins to play automatically.

Cisco Show and Share Interface

1 Video title and detail information. 2 Video player.

3 Video information tabs. The Info tab appears

for every video. Other tabs appear depending upon the features used by the video.

5 Author information. You can send the author

an e-mail message, subscribe to an RSS feed of the author’s videos, or see more videos from the author.

For more information about using the features on the Video Playback page, see Play, Comment, Tag, and

Share Videos, page 4-1.

4 Comment area. General comments about the

video are shown on the Commentary tab. Comments from the timeline are shown on the Timeline Comments tab.

6 Videos related to the current video. The

author can choose specific related videos or let the system pick the videos (based on them having tags and categories in common).

User Guide for Cisco Show and Share 5.3.x

2-3

Cisco Show and Share Interface

The My Account Page

Click My Account in the menu bar to access the My Account page. You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share,

page 1-4.

Chapter 2 Quick Start

2-4

1 Status Updates and Messages. Notifications

about comments on your videos and publishing status appear in this area.

3 Action Items and Requests. If you are a video

approver (if your Show and Share has the Video Approval process enabled), your pending approvals appear in this area.

For more information about Live Events, see Live Events, page 8-1.

For more information about uploading videos, see Create, Add, and Manage Videos, page 7-1.

For more information about video reports, see Use Show and Share Author Reports, page 9-1.

User Guide for Cisco Show and Share 5.3.x

2 Add a Video. (Author or Live Event role

required) You can start the upload or video record process from this page. You can also configure and schedule a live event.

4 Videos. This area contains the videos you

have uploaded, live events you have scheduled, and videos that have viewing restrictions (that you can view).

Chapter 2 Quick Start

The Upload Video Page

Access the Upload Video page by clicking Add Video > Upload a Video on the Home page or by clicking Upload Video on the My Account page. You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4.

Cisco Show and Share Interface

1 Video Information. You can add a title,

description, and tags to the video.

3 Add Optional Files. You can upload slides to be synchronized with the video, a text transcript of

the video, and downloadable files to accompany the video.

For more information about uploading videos, see Create, Add, and Manage Videos, page 7-1.

For more information about synchronizing slides, see Edit Video, page 5-1.

2 Add Video. Specify the video to upload.

User Guide for Cisco Show and Share 5.3.x

2-5

Cisco Show and Share Interface

The Record a Video Page

Access the Upload Video page by clicking Add Video > Record a Video on the Home page or by clicking Record Video on the My Account page. You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4.

Chapter 2 Quick Start

2-6

1 Video Information. You can add a title,

description, and tags to the video.

3 Add Optional Files. You can upload slides to be synchronized with the video, a text transcript of

the video, and downloadable files to accompany the video.

For more information about recording videos, see Create, Add, and Manage Videos, page 7-1.

For more information about synchronizing slides, see Edit Video, page 5-1.

User Guide for Cisco Show and Share 5.3.x

2 Capture Settings. Specify the audio and video

capture devices and record your video.

Chapter 2 Quick Start

The Publish Your Video Page

You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See

Cisco Show and Share Interface

1 Video Summary. Contains the video information you entered in the Upload Video or Record Video

screen. You can edit this information before publishing

2 Page Permissions.You can restrict access to the video, assign it to one or more categories, and

disable the following features for the video you are publishing if the features have been enabled globally:

• Commenting on videos

• Commenting anonymously

• Rating videos

• Tagging videos

• Sharing videos

User Guide for Cisco Show and Share 5.3.x

2-7

Cisco Show and Share Interface

Chapter 2 Quick Start

1 Add Related. You can manually specify related videos or have the system automatically select

them based on tags and categories assigned to the videos.

2 Scheduling.You can schedule when you want the video to appear in Cisco Show and Share and

when you want it removed from public viewing.:

For more information about publishing videos, see Publish Your Video, page 6-1.

2-8

User Guide for Cisco Show and Share 5.3.x

Chapter 2 Quick Start

Basic Navigation

This section contains the following topics:

• Screen Elements, page 2-9

• Keyboard Navigation, page 2-14

Screen Elements

The Header

In Cisco Show and Share, the horizontal area at the top of each page is called the header.

Figure 2-1 Header

Basic Navigation

Global Navigation

Tip You cannot sign in until you have a Cisco Show and Share user account. However, some basic features

The header is useful in several ways.

• Global Navigation, page 2-9

• Basic Search, page 2-10

• Primary Tab Bar, page 2-10

The headers’s top right corner includes a row of links that you can click. These global navigation links help you to sign in or sign out, for example.

Figure 2-2 Global Navigation Links

might be available even before you sign in. To request a user account, contact the administrator for your Cisco Show and Share site.

Global navigation links behave differently in various situations.

• When you have not yet signed in to your user account, a link invites you to sign in. But while you

are signed in, that link changes so that you can sign out when you are finished.

• We show a triangle in the global navigation when you can use a link like a menu and choose among

applications. The menu expands when you click this triangle. Choose an option in the menu to switch between applications. (We might then ask you to sign in.) You can use only the applications that you are authorized to use. After you open an application, its name replaces the name of whichever application you closed.

User Guide for Cisco Show and Share 5.3.x

2-9

Basic Navigation

Basic Search

Chapter 2 Quick Start

Figure 2-3 Global Navigation Menu

Tip To learn about Cisco Show and Share Administration features, see User Guide for Cisco

Show and Share Administration 5.2.x on Cisco.com.

The header also includes a basic search function. Enter a word or phrase in the field, and then click Go.

Figure 2-4 Basic Search

Primary Tab Bar

A row of tabs loads under the Show and Share name. We call this the primary tab bar. Click a tab to move between the major areas in Cisco Show and Share that you are authorized to use.

Until you sign in to your Cisco Show and Share account, some features are hidden from you. These include the My Show and Share tab and everything on it.

Figure 2-5 Primary Tab Bar

2-10

User Guide for Cisco Show and Share 5.3.x

Chapter 2 Quick Start

Drawers

Basic Navigation

A drawer contains objects and controls that work together in a special way. You can open a drawer or close it at any time, for any reason. While a drawer is closed, you cannot see or work with anything inside it. Later, you might open it again to use it.

Figure 2-6 Toggles to Open or Close a Drawer

Figure 2-7 Closed Drawers

Figure 2-8 Closed and Opened Drawers

User Guide for Cisco Show and Share 5.3.x

2-11

Basic Navigation

Secondary Tab Bar

Chapter 2 Quick Start

Any drawer might contain tabs that affect only what you see inside that drawer. We call this a secondary tab bar. You must open a drawer before you can use its tabs.

Figure 2-9 Secondary Tab Bar

Note Unless you are a live event manager and the software feature license is installed that activates live event

support in Cisco Show and Share, you do not see the My Live Events tab.

2-12

User Guide for Cisco Show and Share 5.3.x

+ 118 hidden pages

Cisco Show and Share 5.3.x User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

User Guide for Cisco Show and Share 5.3.x

Preface

Start Here

Accessing Cisco Show and Share

Prerequisites

Configuration Note for Microsoft Internet Explorer

Access Cisco Show and Share

Sign In to Cisco Show and Share

About User Roles and Privileges

Set Your Personal Preferences

Quick Start

Cisco Show and Share Interface

The Home Page

The Video Playback Page

The My Account Page

The Upload Video Page

The Record a Video Page

The Publish Your Video Page

Basic Navigation