Cisco Systems OL-3995-01 User Manual

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Cisco IP/TV Viewer User Guide

Version 3.5

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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-3995-01

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All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cis co and any other com pany. (0304R)

Cisco IP/TV Viewer User Guide

Preface ix

Document Objective ix

Audience x

Document Organization x

Document Conventions xi

Command Syntax Conventions xi

Using Online Help xii

Obtaining Documentation xii

Cisco.com xiii

Documentation CD-ROM xiii Ordering Documentation xiv Documentation Feedback xiv

CHAPTER

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Obtaining Technical Assistance xiv

Cisco TAC Website xv Opening a TAC Case xv TAC Case Priority Definitions xvi

Obtaining Additional Publications and Information xvi

1 Product Overview 1-1

About IP/TV 1-1

IP/TV Components 1-2

IP/TV Viewer 1-2 IP/TV Content Manager 1-3

IP/TV Server 1-3

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Contents

New Features in IP/TV Version 3.5 1-3

MPEG-4 AAC-LC 1-4

QuickTime Plug-In Support for the Web-Based Program Guide 1-4 Support for Different Viewers 1-5 Web-Based Question Manager 1-5

MPEG-4 Codec for SlideCast 1-5 Improved Streaming 1-5 Playing Media Clips Before a Scheduled Event 1-7

CHAPTER

2 Installing IP/TV Viewer 2-1

Hardware and Software Requirements 2-2

Windows XP Patches for Update 2-3

Before You Begin 2-4

Installation Procedure 2-4

IP/TV Viewer Demo Installation 2-6

Incremental Installer for IP/TV Viewer 2-8

Uninstalling IP/TV Viewer 2-8

3 Getting Started 3-1

Launching IP/TV Viewer 3-1

As a Standard Application 3-2 As a Web Browser Plug-In or Helper Application 3-2

Navigating in IP/TV Viewer 3-2

Program Categories Pane 3-3 Program Listings Pane 3-4

Setting Up Personal Selections 3-4

Subscriptions Window 3-4 OnDemand Playlist Window 3-5

Favorites Window 3-5

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Using Popup Menus 3-5 Setting IP/TV Viewer Options 3-6

Assigning Content Managers 3-6 Using SDP Listener 3-9 Setting Window Display Options 3-10

Entering User Information 3-11 Configuring a Multihomed Host 3-13

Contents

CHAPTER

4 Using IP/TV Viewer 4-1

Displaying Program Information 4-2

Program Description Information 4-2

Video, Audio, and SlideCast Information 4-4 Question Manager Information 4-6 Setting Maximum Bandwidth 4-7

SDP File Information 4-7 Schedule and Subscription Information 4-8

Playing a Program 4-10

Controlling Audio and Video 4-12

Adjusting Audio Level 4-12 Controlling and Setting the Video Position 4-13 Selecting Media Streams 4-14

Monitoring Quality 4-16

QoS 4-16 Reception Quality 4-17

Viewing Modes 4-19

Normal View 4-19

Minimal View 4-19 Full-Screen View 4-20 Using Multiple Windows 4-20

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Playing a Web Presenter Program 4-22

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Playing a SlideCast Program 4-23

Playing a ScreenCaster Program 4-25

Subscribing to a Program 4-25

Assigning Favorite Programs 4-26

Creating a Favorites List 4-26

Creating an On-Demand Playlist 4-27

Searching for a Program 4-28

Using Question Manager 4-32

Accessing Question Manager from IP/TV Viewer 4-33 Web-Based Question Manager 4-34

Advanced Topics 4-35

CHAPTER

5 Customizing the User Interface 5-1

About Panes 5-1

Moving Panes 5-3 Displaying or Hiding Panes 5-3

About Toolbars 5-3

Built-In Toolbars 5-5

Displaying and Hiding Toolbars 5-6 Moving Toolbars 5-6 Creating a Custom Toolbar 5-7

Deleting a Custom Toolbar 5-7 Adding and Removing Buttons on Toolbars 5-8

6 Using IP/TV in a Web Browser 6-1

Using IP/TV as a Plug-In 6-2

Launching the Plug-In 6-3 Running the Plug-In 6-3 Using the IP/TV Sample Plug-In 6-5

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Using QuickTime as a Plug-In 6-5

Accessing Question Manager from the QuickTime Plug-In 6-5

Limitations for the QuickTime Player 6-6

Web-Based Program Guide 6-6

Using IP/TV Viewer as a Helper Application 6-7

Launching the Helper Application 6-7 Running the Helper Application 6-7

Contents

APPENDIX

NDEX

A Menu Bar and Tool Icon Reference A-1

IP/TV Viewer Main Window Menu Bar Options A-1

IP/TV Viewer Main Window Tools and Icons A-4

IP/TV Viewer Window Menu Bar Options A-7

IP/TV Viewer Window Tools and Icons A-9

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Preface

This preface di scusses t he ob j ective, inte nded au die nce , a nd organizat ion of the Cisco IP/TV Viewer User Guide and defines the conventions u s ed to c onvey instructions and information. It also discusses how to access online help and obtain documentat ion on Cisc o.com and t he D ocum ent ati on CD -ROM.

This preface contains the following sections:

• Document Objective, page ix

• Audience, pagex

• Document Organization, pag e x

• Document Conventions, page xi

• Command Syntax Conventions, page xi

• Using Online Help, page xii

• Obtaining Docu ment ati on , pa ge xii

• Obtaining Technical Assistance, page xiv

• Obtaining Additional Publications and Information, page xvi

Document Objective

This guide describes how to install and use IP/TV Viewer, which is part of a web-based application that delivers live or prerecorded multimedia streams to an unlimited number of users over an IP-bas ed loca l- or wide-are a network.

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Cisco IP/TV Viewer User Guide

Audience

This guide is for users who need instructions about how to install and set up IP/TV Viewer, and play multimedia programs.

Document Organization

This guide is organized into the following chapters:

Chapter Title Description

Chapter 1 Product Overview Provides an overview of the IP/TV

Chapter 2 Installing IP/TV

Viewer

Chapter 3 Getting Started Describes the pro cedu res for lau nc hing

Chapter 4Using IP/TV ViewerDescribes the procedures for using IP/TV

Chapter 5 Customizing the User

Interface

Chapter 6 Using IP/TV in a Web

Browser

Appendix A Me nu Bar an d Tool

Icon Reference

Preface

application. Describes the procedures for installing

IP/TV Viewer.

IP/TV V iewer , navigatin g within the main window, and setting IP/TV Viewer options.

Viewer to display p rogra m info rma tion, play a progra m, sub scr i be t o a progr am , and use Question Manager. It also provides information about advanced topics.

Describes t h e p r ocedures for moving and hiding panes, and customi zing an d creating new toolbars.

Describes the procedures for using IP/TV Viewer as a browser plug-in and helper application.

Lists and describes all the menu commands and toolbar buttons in both the Program Listing and Viewer windows.

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Preface

Document Conventions

The IP/TV documentation set uses the following conventions:

Convention Description

> Indicates movement through me nu optio ns, for exampl e:

Choose Start > Run.

bold Indicates a button that you are instructed to click, for

example: Click Next.

screen

boldface screen

Shows an example of information displayed on the screen. Shows an example of information that you must enter.

Command Syntax Conventions

Document Conventions

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Command descriptions use the fo llowing conventions:

Convention Description

boldface Indicates commands and keywords that are entered literally

as shown.

italics Indicates arguments for whic h you supply values; in

contexts that do not al low italics, ar guments are e nclosed in angle brackets (< >).

[x] Indicates option al keywords o r argume nts. {x | y | z} Indicates a choice of required keywords (represented by x,

y, and z). You must select on e.

[x {y | z}] Indicates a required choi ce within an optio nal element. You

do not need to select keyword x, but if you do, you must specify either argument y or argument z.

Cisco IP/TV Viewer User Guide

Using Online Help

The following conventions are used to attract the attention of the reader:

Note Means reader take note. Notes contain helpful suggestions or references to

materials not contai ned in th is manual .

Caution Means rea de r be c arefu l. In this situation, you might do something that could

result in equipment damage or l oss of data.

Using Online Help

IP/TV V iewe r offers online help for m enu items, toolbar items, specif ic tasks, and more. There are several ways to access he lp, depe nding on th e info rmation you want and the method you find most convenient:

• If you want to read one or m ore hel p topi cs , choo se Help > Contents. From

the contents list, click the name of a topic to display that topic.

• To learn how to navigate throug h o nli ne he lp, choo se Help > Using Help.

Preface

• To access the IP/TV t echn ica l su pport we b p age, c ho ose H elp > Web Help.

Choose Help > About IP/TV Viewer to display version and copyright information for IP /TV Viewer.

To contact Technical Support at Cisc o Syst ems, go to the fo llowing URL :

http://www.cisco.com/warp/public/cc/pd/mxsv/iptv3400/sup/index.shtml.

Obtaining Documentation

Cisco provides several ways to obta in d ocume nta tio n, t echn ica l assi stan ce , a nd other technical resources. These sections explain how to obtain technical information from Cisco Syst ems.

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Preface

Cisco.com

You can acc ess the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which ma y have shipped with your prod uct. The Documentation CD-ROM is updated regularly and may be more current than printed documentat ion. The CD-ROM package is available as a single uni t or through an annua l or q uart erl y subsc ript ion .

Registered Cisco.c om user s can order a sing le Docume ntation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

Obtaining Documentation

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http://www.cisco.com/en/US/partner/ordering/ordering_place_ order_orde ring_t ool_launch.html

All users can or der a nn ual or qu ar ter ly su bsc ripti ons thr ough the onl ine Subscription Store:

http://www.cisco.com/go/subscription

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Obtaining Technical Assistance

Ordering Documentation

You ca n find in s truc tio ns for or deri ng do cume nta tio n at thi s UR L:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco docum entation i n these ways :

• Registered Cisco.com u sers (Cisco d irect custo mers) can ord er Cisco pr oduct

documentation fr om t he N et working Prod uc ts M arketPlac e:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users c an order docum entat ion through a local

account representat ive by calling Cisco Systems Corporat e Headqua rters (California, USA. ) at 408 526-7 208 or, elsewhere in North Amer ica, by calling 800 553-NETS (6387) .

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation hom e page, cli ck Feedback at the top of the page.

You ca n sen d y our co mme nts in e-m ail to bug-doc @ci sco .com .

Preface

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Docume nt Ordering 170 West Tasman Drive San Jose, CA 95134- 988 3

We appre ciat e your co mmen ts .

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical sup port services, online and over the phone. Cisco.co m features the Cisc o TAC website as an online star ting point for technica l assistan ce.

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Preface

Cisco TAC Website

The Cisco TAC website ( h ttp://www.cisco.com/tac) provides online documents and tools for trou blesh oot ing and re solving t ech nica l issu es with Ci sco p rod ucts and technologies. The Cisco TAC web s ite is available 24 hours a day, 365 days a year.

Accessing all the to ols o n th e Cisc o TAC website requires a Cisco.com use r ID and password. If you have a valid service contract but do not have a login ID or password, register at t his UR L:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product in for mat ion). Af ter you d esc rib e you r situ ation , th e TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not r esol ved usin g th ese rec om mend ati ons , your c as e w ill be assigned to a Cisc o TAC engineer.

For P1 or P2 cases (your product ion n etwork i s down or severely degraded) or if you do not have Internet ac cess, con tac t Ci sco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

Obtaining Technical Assistance

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To open a case by t eleph one , use o ne of t he fol lowing nu mbe rs: Asia-Pacific: +61 2 8446 7411 (Australia : 1 800 805 227)

EMEA: +32 2 704 55 55 USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

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Obtaining Additional Publications and Information

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. You and Cisco will commit al l necessar y resour ces aroun d the clock to resolve the situation.

Priority 2 (P2)—Opera tion of an existing netwo rk is severely degraded, or significant aspects of y our business ope rat ion are negatively affected by inadequate performa nce of Cisco pro duc ts. You and Cisco will commit full-time resources during normal business hours to reso lve the situation .

Priority 3 (P3)—O perational perfo rmance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore servi ce to sati sfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco produ ct capabilities, installation, or configuration. There is little or no effect on your business operations.

Preface

Obtaining Additional Publications and Information

Information about C isco pr odu cts, te chnol og ies, a nd network solu tio ns is available from various online and printed sources.

• The Cisco Product Catalog describe s the ne tworking p roduc ts offere d by

Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

• Cisco Press publishes a wi de r ange of n etworki ng pu bli cati ons. Cisc o

suggests these titles for new and experien ced use rs: Intern etworking Terms and Acronyms Dictionar y, Internetworking Technology Handbook, Internetworking Troubles hooting G uid e, and t he I nter ne twork ing D esi gn Guide. For current Cisco Press titles and other infor mation, go to Cisco Press online at this URL:

http://www.ciscopress.com

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Obtaining Additional Publications and Information

• Packet magazine is the Cisco quarterly publication that provides the latest

networking trends, t echn ology br eakt hr oughs, and Ci sco p rod ucts and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and trouble shootin g tips, configuration examples, cu stomer case stu dies, tuto rials and tra ining, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

• iQ Magazine is the Cisco bimonthl y publica tion that de livers the latest

information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly jour nal publis hed by Cisco Systems

for engineering p rofe ssiona ls i nvolved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journa l at this UR L:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_ protocol_journal.htm l

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• Training—Cisco offers world-class networking training. Current offerings in

network training are listed at this URL:

http://www.cisco.com/en/US/learning/index.html

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About IP/TV

CHAPTER

Product Overview

This chapter introduces the IP/TV product and IP/TV V ie wer application and lists the new features in IP/TV Version 3.5. This chapter contains the following sections:

• About IP/TV, page 1-1

• IP/TV Components, page 1-2

• New Features in IP/TV Version 3.5, page 1-3

IP/TV is a network-based application that delivers live or prerecorded, on-demand or scheduled progr ams t o an un lim ite d num be r o f us ers over any IP- ba sed loc al- or wide-area ne twork . Sync hr oniz ed pr ese nta ti ons an d s cr een capt ur es are al so supported, in addit ion to a wi de range o f video m a nagem e nt f unct ions.

As part of the Cisco Content Networking family, IP/TV is a turnkey solution that brings movie-quality video over enterprise networks to the desktop of the user, eliminating the need for dedicated video cabling, monitors, or special viewing rooms. Designed with respect to scalabili ty, high-quality broadcasts are delive red safely across large enterprises.

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Applications for IP/TV in clude br oadcast TV to the desk top, vid eo-on-de mand , computer-based tra ini ng, d is tanc e l ear ni ng, c or por ate com mu nica ti ons, manufacturing process mo nitoring , and surveil lance systems .

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IP/TV Components

IP/TV Versi on 3.5 supp ort s a wi de variety of aud io and video form ats, in clud ing Moving Picture Experts Group- 1 ( MPEG -1), M PE G-2, Micro soft MPE G-4, ISO MPEG-4, Internet Streaming Media Alliance (ISMA) MPEG-4 Advanced Audio Coding-Low Complexity (AAC-LC), and H.261.

To view a 7-minute video that describes IP/TV capabilities, click Introduction Video on the Cisco IP/TV Installer CD.

IP/TV Components

IP/TV consists of three separate components: IP/TV Viewer, IP/TV Content Manager, and IP/TV Server.

IP/TV Viewer

IP/TV Viewer resides on the client and lets you v iew progr am s. A pro gra m is an audio, video, or text transmission over the network. IP/TV Viewer has a customizable user inter face that di splays a list of scheduled an d on-dem and programs. IP/TV Viewer allows you to subscribe to any of the listed program s, and plays the p rog ram at t he sc hedul ed or re queste d t im e. You can also browse among all curre ntly r unnin g pro grams.

Chapter 1 Product Overview

1-2

IP/TV Viewer obtains program information from IP/TV Conten t Manage r, and displays programs served by IP/TV Server or ot her servers. It ca n also display programs multicast from the Multicast Backbone (MBone) of the Internet or from other servers that transmit in MBone-compatible format.

IP/TV Viewer can run as a standalone application, a helper application activated by a web browser, or a browser plug-in. It runs on Windows 98, Windows 2000, Windows NT 4.0, and Windows XP SP1.

This guide provide s inf or ma tion o n how to i nsta ll and use IP/T V Viewer.

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Chapter 1 Product Overview

IP/TV Content Manager

IP/TV Content Manager is accessed from a browser and is used by the system administrator or b roadc as t admi n istrator to se t up and ma nage IP /TV sc hedu led or on-demand prog ra ms, c ha nnel s, rec ord ings, and file tr ans fers am ong IP/TV servers.

IP/TV Content Manager runs on Windows 2000 Server and Windows NT 4.0. You can access the Content Manager from Netscape 4.5x or 4.7x, or Microsoft Internet Explorer 5.x or later. The browser must have support for Java and JavaScript enabled.

The Cisco IP/TV Content Manager User Gui de provides information on how to create scheduled an d on-dem and pro grams . Refer to the Cisco IP/TV Administration and Configuration Guide for information on how to install, configure, and administer IP/T V Content Manager.

IP/TV Server

IP/TV Server, whic h is co ntrolled b y I P/TV Conten t Manag er, serves and records programs. It multicasts and records scheduled programs, unicasts on-demand programs, and transfers files according to the schedules defined in IP/TV Content Manager.

The same server can be used for l ive encoding with a vid eo captu re card an d for serving prerecorded files.

New Features in IP/TV Version 3.5

IP/TV Server runs on Windows 2000 Server and Windows NT 4.0. Refer to the Cisco IP/TV Administration and Configuration Guide for information

on how to install, configure, and administe r IP/TV Server.

New Features in IP/TV Version 3.5

IP/TV Version 3.5 introduces the following new features for IP/TV Viewer:

• MPEG-4 AAC-LC

• QuickTime Plug-In Support for the Web-Based Program Guide

• Support for Differen t Viewers

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New Features in IP/TV Version 3.5

• We b- Based Que st ion Mana ger

• MPEG-4 Codec for S li deCa st

• Improved Streaming

MPEG-4 AAC-LC

IP/TV Version 3.5 supports MPEG-4 AAC-LC, which makes it compatible with ISMA standards. MPEG -4 AAC-LC support enables IP/TV to a rchive and stream high-quality audio content over low-bandwidth Internet links.

IP/TV Version 3.5 supports AAC in the following areas:

• Scheduled rebroadcast of AAC-based MP4 files

• Video-on-demand streaming of AAC-based MP4 files

• Playback of IP/TV AAC streams on Apple Qui ckTime 6 Pl ayer

• Playback of IP/TV AAC streams on IP/ TV Viewer Version 3. 5

Chapter 1 Product Overview

QuickTime Plug-In Support for the Web-Based Program Guide

IP/TV Version 3.5 supports the Apple QuickTime 6.0 software as a client application. W hen the web- based p rog ram gui de i s used to view a p rog ra m, t his feature automatically launches the QuickTime plug-in if the IP/TV plug-in is not installed. Howe ver , this feature does not wor k when the program’ s Enforce IP/TV Viewer option i s c he cked.

QuickTime supports ISMA MPEG-4, MPEG-2, and SlideCast wit h liv e video and basic audio an d v ideo st r eaming f rom the IP/ TV Ser ver to the Qui ckTime 6.0 client. For more information on the QuickTime plug-in, see the “Using

QuickTime as a Plug-In” section on page 6-5 .

Note To view an MPEG-2 stre a m on Q uick Time, you ne ed a d ecode r fr om A pple

installed on your device.

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Chapter 1 Product Overview

Support for Different Viewers

IP/TV Server Version 3.5 and I P/TV C ontent Ma nage r Version 3.5 support both the QuickTime Player and IP/TV Viewer. Users can use either IP/TV Viewer or the QuickTime plug -in to watch a program. Only the Qu ickTime plug-in—and not the QuickTime standalone clien t—is supp orted by thi s f eature .

Web-Based Question Manager

IP/TV V ersion 3.5 introduces a web-based Question Manager. This feature allows users to access Question Manager from IP/TV browser plug-in as well as from the QuickTime plug-in window. The Click Here to Ask a Question to the Speaker link in the browser window takes you to the web-based Question Manager. The questions entered in the Question Manager window are then sent to the Question Manager daemon on IP/TV Content Ma n ag er. For more info rmation on the web-based Question Manager, see the “Using Question Manager” secti on o n

page 4-32.

New Features in IP/TV Version 3.5

MPEG-4 Codec for SlideCast

In order to improve the clarity of slides in the SlideCast feature, IP/TV Version 3.5 uses MPE G-4 Simple Profile en coding. Previous versions of IP/TV used H.261 encoding f or Slide Cast. M PEG-4 supp orts highe r resolu tio ns and better compression than H.261 and ensur es quality SlideCast pres entations.

Improved Streaming

IP/TV Vers io n 3 .5 sup por ts f our to eigh t M PEG stream s p er se rver on t he new IP/TV Server hardware: the Cisco IP/TV 3426 and IP/TV 3427 Broadcast Servers.

Table 1-1 describes the new hardware platf orms and the number of

streams supported.

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Chapter 1 Product Overview

New Features in IP/TV Version 3.5

Table 1-1 Streams Supported on Cisco IP/TV 3426 and 3427 Broadcast Servers

Number of Streams

Hardware Capture Cards

IP/TV 3426 Broa dcast Ser ver 1 4-port Winnov Videum 4400

capture card

IP/TV 3427-C1 Br oadc ast Ser ver • 2 1-port Winnov 1010 Plus

capture cards plus

• 1 4-port Winnov Videum

4400 capture card

IP/TV 3427-C2 Br oadc ast Ser ver

• 2 1-port Winnov 1010 Plus

capture cards plus

Supported

4 total:

• 1 CIF

• 3 QCIF

6 total:

• 4 CIF

• 2 QCIF

8 total:

• 6 MPEG-4 (4 CIF and 2

QCIF)

• 1 4-port Winnov Videum

• 2 Optibase MovieMaker

IP/TV 3427-C3 Br oa dcast Ser ver

1. CIF = Common Intermediate Format

2. QCIF = Quarter Common Intermediate Format

Cisco IP/TV Viewer User Guide

• 2 1-port Winnov 1010 Plus

• 3 Optibase MovieMaker

1-6

4400 capture card plus

200S Networker capture cards

capture cards plus

200S Networker capture cards

• 2 MPEG-1 or MPEG-2

5 total:

• 2 CIF MPEG-4

• 3 MPEG-1 or MPEG-2

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Chapter 1 Product Overview

Playing Media Clips Before a Scheduled Event

This new feature of IP/TV Ve rsion 3.5 helps program administr ators c reate a set of programs th at p lay s be fo re t he sch ed uled br oadc as t of a live progr am. Th e programs are created with the same attributes as those of the live program and start playing at the time set by the administrator and stop when the live program starts. Administrat ors can u se this feat ure to broa dcast re lated pro gram s and information about t he live event in order to keep the audien ce tun ed to the scheduled broadca st of the live event. This func tion a lso he lps adm i nistra tors verify that users can view the sche dule d br oa dcast : if viewers c an view the program of media clips with no difficulty, then they will be able to view the broadcast of the live event.

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New Features in IP/TV Version 3.5

Chapter 1 Product Overview

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CHAPTER

Installing IP/TV Viewer

This chapter lists hardware and software requirements for running Cisco IP/TV Viewer and describes the procedures for installing it. This chapter includes the following sections:

• Hardware and Software Requireme nts, page 2-2

• Before You Begin, page 2-4

• Installation Procedure, page 2-4

• IP/TV Viewer Demo Installation, page 2-6

• Incremental I nst alle r fo r IP /TV Viewer, page 2-8

• Uninstalling IP/TV Viewer, page 2-8

Note For information about completing an IP/TV Viewer network installation or using

the Silent Install mode, refer to Chapter 4, “Administering IP/TV Viewer,” in the Cisco IP/TV Administ ration and Con figuration Guid e, Version 3.5.

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Chapter 2 Installing IP/TV Viewer

Hardware and Software Requirements

The following list contains th e recomm ende d minimu m configurat ion for a computer runn ing I P /TV Viewer.

• 200-MHz Pentium pro cessor for no n-MP EG- 2 s tream s (2 33- MHz Pe nti um

processor for Windows XP). 300- MHz Pent ium proc esso r for M PE G-2 at 3 Mbps, 400-MHz for MPEG -2 at 6 Mbps. 40 0-MHz Pe ntium for MPEG-4. The frame rate ma y vary slightly depe nding on your Video Graphics Array (VGA) adapter and network interface card.

• Minimum 32 MB of RAM for Windows 98, Windows 2 000, an d

Windows NT. Minimum 64 MB of RAM fo r Windows XP.

• 1-GB system drive for Windows 98, Windows 2000, and Windows NT.

1.5-GB system drive for Windows XP.

• SuperVGA monitor.

• VGA adapter card w ith 16 -bi t (6 553 6 c olor s) or hi gher c olor d ep th.

• Microsoft Windows 98, Windows 2000, W indows NT 4.x with Service Pack 4

(Service Pack 6a recommended), Windows XP with Service Pack 1.

2-2

Note T o ensure that the y hav e access to all of the featur es of IP/TV Version

3.5, users of Windows XP with Ser vice Pack 1 m ust u pdat e Windows XP using the patc hes listed in Table 2-1.

• Microsoft DirectShow software, Micr osoft Video for Windows software for

Windows codecs (compression/decom pr ession a lgor ith ms) l ike th e Ind eo video compressor. This is shipped with IP/TV Viewer.

• IP/TV Viewer software.

• Microsoft Internet Exp lorer 5. 0 browser or later. Netscape browser 4.5x

or 4.7x.

• MPEG-2 decoder fo r v iewing MP EG-2 pr ogr ams. IP/ TV sup port s th e

Optibase VideoPle x Xpress hardw are MP EG deco der and the Me diama tics software MPEG-2 decoder. Neither of these is included with Cisco IP/TV.

• Network interface card, Mic rosoft or ot her 32-bi t WinSock 1.1- or

2.0-compliant TCP/IP stack with support for IP multicasting and Internet Group Management Pr otoc ol (IGM P) pro toc ol su ppor t.

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Windows XP Patches for Update

If IP/TV Viewer is running on Windows XP with Service Pack 1, you must update the Windows XP operating system o n tha t d evice for t he pr oper fu nc tion ing of IP/TV Viewer Version 3.5. Table 2-1 lists the Windows XP patches required for the upgrade.

Table 2-1 Windows XP Patch Numbers for Upgrade

Patch Number Description

811630 Critical Update Q817287 Critical Update (Catalog database corruption in

Windows XP) Q329441 Critical Update 814033 Critical Update 810565 Critical Update 815485 Recommended Update — DirectX 9.0a End-user Runtim e 814995 Recommended Updated Q322011 Recommended Update Q327405 Recommended Update 327979 Recommended Update

Hardware and Software Requirements

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Before You Begin

IP/TV Viewer product files are provided on a CD-ROM or to your system administrator for network installation.

Before you install IP/TV Viewer, perform the following tasks:

• Verify th at your sy stem m eets t he re quir emen ts de scri bed in t he “ H ardwa re

and Software Require ments ” section.

• Verify whic h TCP/IP prot ocol stac k you will use. For Windows 98,

Windows 2000, Windows NT, or Windows XP, the Microsoft T CP/IP stack is recommended.

If the TCP/IP stack is not already installed, you must install it before you install IP/TV Viewer. Refer to the documentation shipped with the TCP/IP stack for the ins tall atio n proce dure.

If you are the system administrator installing IP/TV Viewer on multiple computers, it might be useful to customi ze your instal lation by using the iptv.ini file located on the IP/TV CD-ROM. Refer to the Cisco IP/TV Administration and Configuration Guide for information on completing a network installation of IP/TV Viewer and using the Silent Install mode.

Chapter 2 Installing IP/TV Viewer

Installation Procedure

The IP/TV produc t C D-ROM cont ain s the in stal lati on progr a ms for I P/T V Viewer, IP/TV Server, and network installation. To install any of the IP/TV products, you must have purcha sed a li cen se fr om Ci sco Sy stem s.

To in stall IP/TV Viewer, follow these steps:

Step 1 Boot your computer and start Windows. Step 2 Insert the IP/TV CD-ROM into the CD-ROM drive on the computer (usually

drive D:).

• If your CD-ROM drive is configured with Auto Insert Notification enabled,

the Cisco IP/TV Installer window appears automatically.

• If you do not have Auto Insert Notification enabled, do uble-c lick setup.exe

in the Cisco IP/TV folder.

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Chapter 2 Installing IP/TV Viewer

Step 3 The Cisco IP/ TV Inst alle r window ap pears . Click Next.

• If you already have a version of IP/TV Viewer installed, follow Step 4 and

Step 5.

• If you do not have IP/TV View er instal led, go to Step 6.

Step 4 In the Install Wizard window, choose the Remove radio button and click Nex t .

The Install Wizard uninstalls the previous version.

Step 5 In the Cisco IP/TV folder, click setup.exe. Step 6 The Cisco IP/ TV Inst alle r window ap pears . Click Next. Step 7 The Software Licens e Agre eme nt window appe ars. If you agre e to th e licen se

terms, click the I accept button.

Note If you are running Windows NT and do not have sufficient privileges to

Installation Procedure

update the registry, the install Setup program displays an error message and closes. Contact your system a dministrator f or a ssistance in setting your privileges to the level required to update the registry.

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Step 8 In the Customer I nfo rma ti on wi ndow, enter your name and you r co mp any nam e,

and click Next.

Step 9 In the Destination Directory window, optionally use the Browse button to

override the default directory in which IP/TV Viewer will be installed (C:\Program Files\Cisco Sy stems\IPT V V ie wer ). We recommend that you use the default. Click Next.

Step 10 In the Ready to Install the Program window, click Install to begin installation. I f

you want to review or change any of y our i nsta llat ion setti ng s, cli ck Back.

Step 11 After the InstallShield Wizard has successfully installed IP/TV Viewer, click

Finish to exit the wizard.

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IP/TV Viewer Demo Installation

Cisco offers demonstration versions of IP/TV Viewer and the MPEG-2 decoder and also IP/TV Server and IP/TV Cont ent Mana ger.

The IP/TV Viewer and MPEG-2 decoder demo, together with the IP/TV Server and IP/TV Content Manager demo, permits a customer to see the capabilities of IP/TV. The IP/TV Server and IP/TV Content Manager demo provides both prerecorded files shipped with the de mo and one cha nnel co nfigured for live capture. This chan nel suppor ts only H. 261 and MPEG -2.

Note You must install IP/TV Server and IP/TV Content Manag er on one PC and IP/TV

Vie wer and the MPEG-2 decoder on another PC. Then, you must manually enable IP/TV Server and IP /TV Co nte nt Mana ger to begin tran smi ssion . You cannot view any progr ams on the IP/TV V ie wer demo until th e IP/TV Server and Content Manager demo is installed on another device and IP/TV Viewer is configured for this server. See the “Setting IP/TV Viewer Options” section on page 3-6.

To install a demo version, follow these steps:

Chapter 2 Installing IP/TV Viewer

2-6

Step 1 Boot your computer and start Windows. Step 2 Insert the IP/TV CD-ROM into the CD-ROM drive on the computer (usually

drive D:).

• If your CD-ROM drive is configured with Auto Insert Notification enabled,

the Cisco IP/TV Installer window appears automatically.

• If you do not have Auto Insert Notification enabled, choose Start > Run and

enter the following command (assuming that D: is your CD-ROM drive) in the Run dialog bo x:

D:\setup

After a few moments the Setup program displays the Cisco IP/TV Installer window.

Step 3 Choose Demo Install > IP/TV Viewer and MPEG-2 Decoder. The demo

installation program begi ns.

Step 4 The Cisco IP/ TV Inst alle r window ap pears . Click Next to continue. Step 5 The Install Shiel d Wizard wind ow appea rs. Clic k Next to continue.

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Chapter 2 Installing IP/TV Viewer

Step 6 The Software Licens e Agre eme nt window appe ars. If you agre e to th e licen se

terms, choose the correspon ding button and cli ck Next.

Step 7 In the User Inf orm atio n w ind ow, enter your name, y our com pa ny nam e, and

whether you are installing the ap plication for all users of th e local machine or only for a particular user. Click Next to continue.

If you run the installation on W indo ws 98, the “Install this applicatio n for:” radio buttons are hidden, and the demo is automatic ally installed for current user or all users based on whe the r pro files a re en able d. Si m ilarly, if you do no t have administrator privileges and run the installation on Windows NT, the radio buttons are hidden, and the demo and its shortcuts are installed only for the current user. On Windows XP, the radio buttons a re visi ble a nd you must have admini stra tor privileges.

Step 8 In the Demo Server Host Information window, enter the fully qualified domain

name of the de mo server or the d emo s er ver I P a ddress. C lic k Next.

Step 9 In the Destination Directory wi ndow, you can use the C h ange button to override

the default directory in which IP/TV Viewer will be installed (C:\Program Files\Cisco Systems\IPTV Viewer). However, we recommend that you use the default. Click Next.

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Step 10 In the Ready to Instal l the Program window, click Install to begin installatio n. If

you want to review or change any of y our i nsta llat ion setti ng s, cli ck Back.

Step 11 After the InstallShield Wizard has successfully installed IP/TV Viewer, click

Finish to exit the wizard. The demo viewer inst al ls t he M PEG - 2 so ftware de code r to demon s tra te IP/TV

MPEG-2 quality.

Note The MPEG-2 decoder is not installed by the IP/TV Viewer installation

procedure and sho uld be purc hased se para tely.

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Chapter 2 Installing IP/TV Viewer

Incremental Installer for IP/TV Viewer

The incremental installer feature allows you to upgrade IP/TV Viewer by updating only those files that have changed from the version already installed.

You can cli ck update.exe from the product CD to automatically update IP/TV Version 3.x installations to IP/TV Version 3.5.

Uninstalling IP/TV Viewer

We reco mmend tha t you clo se IP/TV Viewer before uninstallin g it. To uninstall IP/TV Viewer, use the Windows Add/Remove Programs utility.

2-8

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Getting Started

This chapter desc ribes the procedure s for launching IP/TV Viewer, navigating in the IP/TV Viewer main window, and setting IP/TV Viewer options. This chapter contains the fol lowing se ctions:

• Launching IP/TV Viewer, page 3-1

• Navigating in IP/TV Viewer, page 3-2

Note T o customize the IP/TV V ie wer main window in terface in cluding the toolba rs, see

Chapter 5, “Customizing the User Interface.”

Launching IP/TV Viewer

CHAPTER

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You ca n la unch I P/T V Viewer in several different ways:

• As a standard application

• As a web browser plug -in

• As a web browser helper application

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Navigating in IP/TV Viewer

As a Standard Application

You can laun ch IP/TV Viewer as a standard application. Choose Start > Programs > Cisco IPTV Viewer > IPTV Viewer. The IP/TV Viewer main window appears. (See Figure 3-1.)

In most cases, IP/TV V iewer is installed in this location. If you specified another location during installa tion, review the informatio n that you entere d in Step 9 of the “Installation Procedure” section in Chapter 2.

Note The first time you launch IP/TV Viewer after installation, prompts appear

advising you to enter user inf ormation and assign IP/TV Content Ma nagers (if none hav e been a ssign ed). C lick OK to ente r user info rmation and IP/T V Content Managers. For more information, see the “Entering User Information” section on

page 3-11. If you are upgrading from an earlier version, then all previous settings

are retained and no promp ts wil l appear.

As a Web Browser Plug-In or Helper Application

Chapter 3 Getting Started

You ca n launch and run IP/TV Viewer as a plug-in or helper appli cation for both Netscape Navigator a nd M icr osof t In ter ne t Ex plor er. For more inf or mat ion, se e

Chapter 6, “Using IP/TV in a Web Browser.”

Navigating in IP/TV Viewer

After you start IP/TV Viewer, the main window appears. (See Figure 3-1.) This window contains two panes: the Progr am Categorie s pane on the left and the Program Listings pane on th e right .

Note Y ou c an set up IP/TV V i ewer to au tomatically play th e last watched pr ogram when

you launch IP/TV Viewer. See the “Setting Window Display Options” section on

page 3-10.

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Chapter 3 Getting Started

Figure 3-1 IP/TV Viewer Main Window

Navigating in IP/TV Viewer

Program Categories Pane

From the Program Categories pane, you can choose the progra m category you want to view in the Program Listings pane.

Scheduled program listings from all IP/TV Content Mana gers are grouped in t h e Scheduled Programs folder. On-demand programs listings are listed in a separate folder for each IP/TV Content Manager, defined individually by the IP/TV Content Manager administ rator.

Normally, your system administrator assigns IP/TV Con tent Manage rs used by IP/TV Viewer using the def a ul t host n ame iptvhost. The information displayed in the Program Categories pane will look something like the left side of Figure 3-1. A status bar at the bottom of the Program Categories pane identifies the selected folder.

To d isplay all the scheduled program listings in the Program Listings pane, click the Scheduled Programs folder.

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Navigating in IP/TV Viewer

To display on-demand p rogram l isting s, double -click th e parti cular OnDema nd Videos folder . Or click t he plus sign (+) to the left of the OnDemand Videos folder to display subfolders or categories, if present. Click a category to display the listings in the Program Listings pane.

To manually refresh the program listings at any time, click the Refresh Listings button. See Appendix A, “Menu Bar and Tool Icon Reference,” for a complete list of IP/TV Viewer buttons and icons.

Program Listings Pane

The Program Listin gs p ane l ist s a ll sch ed uled pr ogram s or on-de ma nd pr ogr am s from a designated category. Scheduled program informa tion incl udes program name, starting and ending times, media type (audio, video, SlideCast, and We b Prese nter ), and a bri ef pr ogr am d esc rip tio n. On-d em and pro gra m information includes program name, video or audio length, media type, and brief program descripti on.

You can displ ay programs by the current day, week, month, or year. You ca n also show or hide external, local, or past programs. Choose Listing > Show or use the toolbar buttons.

Chapter 3 Getting Started

You can sort scheduled programs by choosing the Listing > Sort menu item or clicking column headers.

Setting Up Personal Selections

Use the Personal Selection toolbar buttons to display windows that list subscribed programs, on-demand programs yo u select to play bac k to back in a playl ist, and programs you select as your favorites. The Person al Select ions too lbar has thre e buttons: Subscriptions, OnDemand Playlist, and Personal Favorites.

Subscriptions Window

Click the Subscriptions button to display the Subscriptions window . This window lets you quickly a cce ss al l sc hedul ed pro grams t o wh ich yo u h ave subscribe d. When you subscribe to a scheduled program, its name and start time are listed in

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Chapter 3 Getting Started

the Subscriptions win dow. You can drag the program to which you want to subscribe from the Program Listings pane to the Subscriptions window, or use the Subscribe command. See the “Subscribing to a Program ” se cti on on p age 4-2 5.

OnDemand Playlist Window

Click the OnDemand Playlist button to display th e On Deman d Play list w indow. This window lists on -demand program s b y name an d length th at will play back to back. See the “Assigning Favorite Programs” section in Chapter 4 for more information about cr eati ng an on-d eman d playlist .

Favorites Window

Click the Personal Favorites button to display the Favorites window. This window lists scheduled and on-demand programs th at you assign as favorites. This window lets you quickly access the programs you often watch. Each program name is listed. All progr ams you assi gn to the Favorites window appear in the Change program list box when you watch a program. See the “Assigning Fa v orite

Programs” section in Chapter 4 for more information about creating a list of

favorites.

Navigating in IP/TV Viewer

Using Popup Menus

From the Program Listings pane or Subscripti ons, OnD emand Pla ylist, or Favorites windows, you can display a popup menu by right-clicking the mouse. In the Program Lis tings pan e, a p opu p m enu ap pear s w ith t h e fol lowing op tio ns: Copy, Watch Program Now, Select Stream, Subscribe, and Program Information. The Subscriptions, OnDema nd Playlist , and Favorites windows display popup menus with the following options: Copy Program, Watch Program Now, Select Stream, Remove from L i st, an d Progr am I nform at ion .

You can a lso display another po pup menu that lets you turn docking on or off, or hide panes.

See Chapter 5, “Customizing the User Interface,” for information about customizing the IP/TV main window interface.

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Navigating in IP/TV Viewer

Setting IP/TV Viewer Options

This section describes how to set up the following IP/TV Viewer options:

• Assigning Content M anag ers

• Using SDP Listener

• Setting Window Display Options

• Entering User In for ma tio n

• Configuring a Multihomed Host

Assigning Content Managers

Each time you start I P/TV Viewer, a new copy of the program li sti ng i s downloaded from on e or mo re IP /TV C onte nt M ana ge rs.

In order to obtain the pr ogram list ing , you need to add t he IP addre ss or na me of the computer on which IP/TV Content Manager is installed to the list on the Content Managers tab.

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To add one or more IP/ TV Content Ma nage rs, choo se Settings > Content Managers to display the IP/TV Options dialog box with the

Content Managers tab on to p. If an IP/ TV Conte nt M ana ger ha s b een p reviously added to IP/TV Viewer, its name is already listed on this tab.

The Poll for guide every check box determines how often (in minutes) IP/TV Viewer polls IP /TV Cont en t M an ager f or new progr am s. T he de fault is 10 minutes. (See Figure 3-2.) If left unchecked, IP/TV Viewer will not poll for new pr ogram s.

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Chapter 3 Getting Started

Navigating in IP/TV Viewer

Figure 3-2 Options Dialog Box—Content Managers Tab

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To add a new IP/TV Content Manager, click Add Content Manager to display the Content Man ager Settin gs d ial og box. (Se e Figu re 3-3.) If desi red, you can configure content information from a file by clicking From File. The file must have an .sdf extension.

Y ou can also edit an existing IP/TV Content Manager by choosing the server name and then clicking Edit. T o remove an existing IP/TV Content Manager, choose the IP/TV Content Manager tha t yo u want to r emove and clic k Re m ove.

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Navigating in IP/TV Viewer

Figure 3-3 Content Manager Settings Dialog Box

In the Primary Server Name field, enter the IP address or name of the IP/TV Content Manager whose program listing you want downloaded to IP/TV Viewer. In Figure 3-3, the name of IP/TV Content Manager is iptvcm. The default IP/TV Content Manager name is iptvhost.

The default port number for most HTTP ser vers is 80 . For secur ity purp oses you can set it to some number other than 80.

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3-8

Note Consult with your system administrator before changing this default value.

You ca n en ter a seco nda ry I P/TV Co nte nt M ana ger in c ase th e pri mar y IP/TV Content Manager fails to download the p rog ram list. T he se c ondar y I P/ TV Content Manager is essentially a backup IP/TV Content Manager. Consult your system administrator for this information.

T o add proxy server settings that let you connect to an IP/TV Content Manager by going around its firewall, click Advanced. The Advanced HT TP Properties di alog box appears. (See Figu re 3-4.)

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Chapter 3 Getting Started

Figure 3-4 Advanced HTTP Properties Dialog Box

Note Consult with your system administrator for the proxy server information.

Using SDP Listener

Typically, IP/TV Viewer obtains its programming information from the IP/TV Content Managers of your c ompany. However, IP/TV Viewer can use the Cisco SDP Listener to obtain programming information. SDP Listener listens directly to programming info rma tion available on the Int erne t a nd on y our c orp orat e intranet.

Navigating in IP/TV Viewer

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SDP Listener is a process that runs on the client and listens for programs announced throug h SDP. This is different from the period ic poll ing of IP/T V Content Manager by IP/TV Viewer, which is a continuously running process. SDP Listener is started when you check the Use SDP Listener check box in the Content Manager tab, and closes when you exit IP/TV Viewer . There may be some delay between star tin g IP /TV Viewer and seeing a c om plete li sti ng of available programs, because SDP Listener does not learn about the programs until they are advertised on SDP again. For more information on SDP announcements, refer to the “Sending and Receiving Session Announcements” section in Chapter 7 of the

Cisco IP/TV Administration and Con figuration Guid e.

Note W e recommend that you consult with your network administrator before choosing

to use SDP Listener. It is possible you will not receive all available scheduled programming with out ass igni ng an I P/ TV C onte nt M ana ge r.

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Navigating in IP/TV Viewer

Setting Window Display Options

The Options dialog box lets you customize the Program Listings pane and viewer window interface. Open the Options di alog box by choosing Settings > Window Options from the IP/TV Viewer main window. (See Figure 3-5.)

Figure 3-5 Options Dialog Box—Window Options Tab

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Choose the desired options and then click OK. Table 3-1 describes these options.

Table 3-1 Window Options

Option Description

Iconify when program is watched

Iconify to Tray If checked, the IP /TV Viewer main windo w au tomatica lly

Cisco IP/TV Viewer User Guide

If checked, the IP/TV Viewer main window automa tically appears in iconic form w hen you begin watch ing a program.

appears in iconic form in the tray when you minimize the window.

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Navigating in IP/TV Viewer

Table 3-1 Window Options (continued)

Option Description

Pre-Launch Seconds

Auto-watch last Program

Reset Layout to Default

Default Media Filter on which media is displayed when you watch a

Number of seconds the viewer window is opened before a subscribed program begins. This option prevents you from missing the beginning of a scheduled program in the event that the clock of your compute r is not set to the e xact same time as the server clock.

If checked, the last program you watched is initially displayed in the video window.

Click this option to reset either the IP/TV main windo w or viewer windo w to the default user inter face conf iguration. You must restart IP/TV to reset the main window. Resetting the viewer window requires exiting only the viewer window and not the whole IP/TV application.

program. You can override default values on a per-program basis. For example, a remote sales office with a low-speed link to the comp any n etwor k mi ght disa ble video by default beca use al l i t needs is the au dio strea m .

Entering User Information

For management, administr ative, or tracking pur poses, yo u may want to ente r IP/TV Viewer user informatio n. (See Figure 3-6.) This information is also forwarded to a moderator when you use the StreamW atch monitoring application.

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Navigating in IP/TV Viewer

Figure 3-6 Options Dialog Box—User Info Tab

Chapter 3 Getting Started

3-12

Choose the desired options and then click OK. Table 3-2 describes these options.

Table 3-2 User Information Options

Field Description

Name Name of the user. Resets the registry information for the

user and compan y from the IP/TV V ie wer installati on. You

can change this information if needed. Location Business address of the user. Contact Info Telephone and e-ma il addre ss.

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Chapter 3 Getting Started

Configuring a Multihomed Host

If you have more than one network interface car d in your syste m, you need to specify which IP host address you wish to use in order to rece ive multicast scheduled progra ms. You can do this by adding t he fo llowing i ns truc tions to the iptv.ini file:

[rtp_spec] ... ... ; Multihomed support on an IP/TV Viewer LocalInterface=w.x.y.z ; where w.x.y.z is the IP address of the interface which will ; be receiving multicast data. ...

...

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Navigating in IP/TV Viewer

Chapter 3 Getting Started

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CHAPTER

Using IP/TV Viewer

This chapter describes how to use IP/TV Viewer. Topics include the following:

• Displaying Program Inf ormation , page 4-2

• Playing a Program, pa ge 4-10

• Playing a Web Presenter Program, page 4-22

• Playing a SlideCast Progr am , pa ge 4-23

• Playing a ScreenCaster Progra m, page 4-25

• Subscribing to a Progr am , page 4-25

• Assigning Favorite Programs, page 4-26

• Searching for a Pro gr am, page 4-28

• Using Question Manag er, page 4-32

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• Advanced Topics, page 4-35

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Displaying Program Information

You can displa y schedul ed program s by the current day, week, or month menu item or by clicking c olumn headers. Pr ogram info rmation incl udes the follo wing : program descripti on and ad mini str ator inf orm ation , ass oc iated w eb files, schedule and subs crip tio n in forma tio n, a nd vide o, a udio , SlideCa st, Question Manager, diagnostic, and SDP info rmation.

To d isplay the Program Information window, perform the following steps:

Step 1 In the IP/TV Viewer main window, highlight the program n ame whose

information you want to view.

Step 2 Choose View > Program In forma tio n. Or, after choosing the program name,

right-click to d isplay a po pup m enu a nd cl ick Program Information . The Program Informa tion w ind ow appea rs.

Chapter 4 Using IP/TV Viewer

Program Description Information

The Description ta b in the Pr ogram I nf orm ation w indow displ ays t he pr ogr am description. (See Figure 4-1.) If the program has a predefined URL, it is displayed in the URL field. Click the button to the right of the URL field to launch your default web bro wser and jump to the URL locatio n. The URL locati on is typically a web page that contai ns addit ional informa tion abo ut the pro gram .

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Figure 4-1 Description Tab in Program Information Window

Displaying Program Information

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Click More to display more detailed information ab out the program. Th e detailed Description tab (see Figure 4-2 ) displa ys informa tion such as th e name, ph one number, and e-mail address of the program ad ministra tor, if available.

Click the button to the rig ht of the Admin Email f ield to send e-mai l to the address displayed in the e-m ail field.

Using the Send Mail button invokes your e-mail applica tion. Your e-mail application must support the Mail Application Prog ramming Inter face ( MAPI) to use this feature. If your mail applicati on does not supp ort MAPI , then send mail directly through y our e-m ail app lica tio n.

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Displaying Program Information

Figure 4-2 Detailed Description Tab in Program Information Window

Chapter 4 Using IP/TV Viewer

Video, Audio, and SlideCast Information

System administrators who wan t to view program video, audio, an d SlideCast information can click Advanced (see Figure 4-2) located in the detailed Description tab window. The Advanced Information window appears with the Video tab on top. (See Figure 4-3.)

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Chapter 4 Using IP/TV Viewer

Figure 4-3 Video Tab in Advanced Information Window

Video, audio, and SlideCast information is descri bed in Table 4-1.

Table 4-1 Video and Audio Program Information

Field Description

Src IP IP address of the media server. Src Port Port number of the media server. Dest IP Multicast IP address to which the media is sent. Dest Port Port number associated with the destination IP

TTL Time To Live value. Encoding Type of codec used. Default FPS Default frames per secon d (video only) .

Displaying Program Information

address.

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To view audio information, click the Audio tab. (See Figure 4-4.)

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Displaying Program Information

Figure 4-4 Audio Tab in Advanced Information Window

Question Manager Information

If a program has Q ues ti on Ma na ger en ab led , cl ick the Question Mgr tab in the Advanced Information w indow to v iew Que sti on M an ager inf orm ati on . (Se e

Figure 4-5.) The Moderator field contains the web page address of the moderator.

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Figure 4-5 Question Manager Tab in Advanced Information Window

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Chapter 4 Using IP/TV Viewer

Setting Maximum Bandwidth

The system administrator enters the maximum bit rate value while creating the program using IP/TV Content Ma nager. IP/TV Server uses this value as the upper limit of the network resources it is permitted to use for the total co mbined streams associated with the program. Types of streams include video, audio, and SlideCast bandwidth resources.

If you have a slow connection, you may want to know the bandwidt h required by the program in orde r to d ec ide whi ch m e dia stre am s to rec eive.

To view the maximum bandw idt h of a p rog ram, cli ck the Misc tab in the Advanced Information window. (See Figure 4-6.)

Figure 4-6 Misc Tab in Advanced Information Window

Displaying Program Information

This tab also indicate s whether th e progr am is a loc al intra net progr am.

SDP File Information

T o vie w the SDP file inf ormation of a program, click the SDP tab in the Advanced Information wind ow. (See Figure 4-7.)

Note This information may be useful to Cisc o Systems Technical Support staff.

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Displaying Program Information

Figure 4-7 SDP Tab in Advanced Information Window

Schedule and Subscription Information

You can v iew schedule and subscription information about a scheduled program. Do this by clicking the Schedule tab in the Program Information window. (See Figure 4-8.)

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Figure 4-8 Schedule Tab in Program Information Window

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Schedule and subscription infor mation is de scribed in Table 4-2. See the

“Subscribing to a Progra m” sect ion on page 4-25 for i nformat ion about how to

subscribe to s chedu led pr ogr ams.

Table 4-2 Schedule and Program Subscription Information

Field Description

Current Time Current system time. Previous Start Time Previous time the program was scheduled to begin. Next Start Time Next time the program is sched uled to begin. Length Le ngth of the p rog ra m i n d ays, hou rs, and minu tes. Repeat Schedule Date and times the program is sc heduled to play. Initial Start Time First time the program played.

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Playing a Program

Table 4-2 Schedule and Program Subscription Information (continued)

Field Description

Final Start Time Last time the program will play. Subscription Current subscription of the user to this program.

Playing a Program

You can play a scheduled program by selecting it from the Program Listings pane or subscribing to it. You can play an on-demand program by selec ti ng it from the Program Listings pane or the OnDemand Playlist window. You can also play both types of programs by sele ctin g th em f rom t he Favorites window.

Figure 4-9 shows a scheduled progr am b eing pl aye d. Figu re 4-10 shows an

on-demand program b eing p laye d. Bo t h p rogra m win dows cont ain ide nti cal Change Program lists, toolba r buttons, and stat us bar infor mation.

The on-demand program window also contains two Quality of Service (QoS) indicators, which mean that QoS is enabled for this transmission. QoS can be enabled for both sched uled and on-deman d progra ms.

Chapter 4 Using IP/TV Viewer

Values are None, All, or a specific date and time.

4-10

Refer to the Cisco IP/T V Content Manager User Guide for mor e inf ormati on regarding QoS.

The Change Progra m lis t displ ays al l the pr ogram s th at yo u have assigned t o the Favorites window. Use this list to quickly find your favo rite programs.

Note The Frame Rate Statistics box, located on the status bar, is disabled for programs

that are served by Windows Media Services.

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Figure 4-9 Scheduled Program Playing

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Note, however, that the program windows have different Video Cassette Recorder (VCR) controls. VCR controls let you stop or play the program, control the audio, and in the cas e of on -de man d p rog ra ms, se t t he posit ion of the v ideo . See th e

“Controlling Au dio a nd Video” section on pag e 4-12 for more infor mation on

VCR controls.

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Playing a Program

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Figure 4-10 On-Demand Program Playing

Controlling Audio and Video

You can co nt rol the a ud io a nd v ideo port ions of a progra m whi le it is pl ayi ng by using the VCR controls located at the bottom of the viewer window. You can also control the media streams that are received by the program; however, you must select them before playing the progr am.

Adjusting Audio Level

Adjust the volume on both a scheduled and an on-demand program by moving the slider to the right or left. The Mute Audio button mutes (a red slash through the icon) or resumes (no red slash) the audio portion of the program. (See Figure 4-9.)

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Controlling and Setting the Video Position

Control the position of the video for an on-demand program while you are watching it by using th e following on-de ma nd V CR cont rol s:

• Jump To Beginning button

• Jump Back button

• Jump Forward button

• Jump To End button

• Position Control slider bar

• Change Play Position option

The Jump To Beginning button positions the vi deo back t o its begi nning wi th a time offset of zero.

Note You may not always be able to view the actual or true beginning of the video until

audio and vide o sy nchro niza tion i s ac hieved.

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The Jump Back button positions the video back in time 10 percent of the overall duration of the program. If there is less than 10 percent preceding the current position, the program is set to position zero.

The Jump Forward button positions the video forwa rd in time 10 pe rcent of the overall duration of the program. If there is less than 10 percent remaining from the current position, the program is set to its end.

The Jump to End button positions the vide o to its end. The Position Control slider ba r lets you fast-forward or rewind vide o segments

while watching the program. Slide the bar to the right to fast-forward, or slide it to the left to rewind. The highest possible precision of the slider is measured in seconds. Whenever you move the mouse over the Position Control slider bar, the Position button appears abo ve the co ntrol. This b utton sho ws the time (hh:mm :ss) in terms of vide o lo ca tion. M oving t he sl ide r ba r upd ate s the time shown on the Position button. Releasing the slider bar causes the program to seek that new location in time.

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Playing a Program

Note There is a sli gh t de l ay, typically 2 to 3 sec ond s, i n th e vi deo wh en y ou ch an ge

Chapter 4 Using IP/TV Viewer

position until IP/TV Ser ver and IP/TV V iewer r esynchronize through t he network. Network traffic may also affect response time.

To set the position of the vide o in term s of time , cl ick Select Position to display the Change Play Po sition dia log bo x. (See Figur e 4-11.)

Figure 4-11 Change Play Position Dialog Box—Time Tab

To set the position of the video, click the Time tab and enter hours, minutes, and seconds in the format hh.mm.ss. Click OK. The position o f the video is c h anged to the selected time and the dialog box closes.

The Bookmarks tab appears only if the author of the program used an .asf file that contains mark ers . (See Figure 4-12.) A marker is a pointer to a specif ic time in an .asf file. Markers allow you to move through an .asf file any way you want. You can go ahead or g o b ack t o a previou s m arker to v iew a port ion of the vide o. To change the position of the video, cho ose the de sired mar ker and clic k OK.

Figure 4-12 Change Play Position Dialog Box—Bookmarks Tab

Selecting Media Streams

The Select Stream option on the View menu lets you control the streams that are received by a given program. Media str eams c an be vide o, audi o, Sl ide Ca st, or Web Presenter.

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To choose the media streams for a program, choose the program whose streams you want to set. Choo se View > Select Stream in IP/TV Viewer main window. The Select Stream dialog box appears. (See Figure 4-13.)

Figure 4-13 Select Stream Dialog Box

Check the Audio check box to enable audio. Check th e Video check box to enable video. To save memory, you can uncheck the Audio check box if you only wan t to watch a program, or uncheck the Video check box if you only want to listen to a program.

If you want to enable the SlideCast feature, then check the SlideCast check box if available. See the “Playing a SlideCast Progra m” section o n page 4-23.

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To enable the Web Presenter feature, check the URL Flipping check box. For more information, see the “Playing a Web Presenter Program” sect ion on

page 4-22.

Note How you set the Default Media option in the Options dialog box affects the default

streams selected. You can select either SlideCast or URL Flipping, but not both .

If the program is scheduled and you want to subscribe to it, click Subscribe. The program is automatically listed in the Subscriptions window. For more information about subs cribi ng to progra ms, see the “Sub scr ibing t o a Pr ogra m”

section on page 4-25.

Note You can subscrib e only to sch eduled programs.

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Playing a Program

Monitoring Quality

The IP/TV viewer windo w toolbar contai ns quality indicators to he lp you monitor the quality of video distribution to the user. There are two Quality of Service (QoS) indicators and two reception quality indicators.

QoS

For higher-quality transmission, IP/TV supports QoS using Resource Reservation Protocol (RSVP).

When QoS is enabled, two QoS indicators are present on the Reception toolbar in the viewer window. (See Table 4-3.)

Note QoS indicators are o nly v i sibl e w hen y ou are ru nni ng I P /TV Viewer on

Windows 2000.

Table 4-3 Quality of Service Indicators

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Icon Description

Indicates the type of QoS video that is enabled for a given transmission.

Indicates the type of QoS audio that is enabled for a given transmission.

Different levels of QoS are supported to solve video distribution pro blems an d ensure that the appropriate netw ork bandwidth will be a v aila ble. T hese le v els are :

• Best Effort (B)—Traffic will not receive priorit y tre atmen t (the d efault ).

• Guaranteed (G)—Traffic will receive guaranteed priority treatment (the

preferred level).

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Reception Quality

Playing a Program

• Controlled Load (C)—Traffic will receive nonguaranteed priority treatment

similar to a network with no load.

• Qualitative (Q)—Traffic will receive nonguaranteed priority treatment.

Refer to the Cisco IP/TV Content Manager User Guide for information on how to enable and c on figure Qo S pa rame t ers .

Two reception quality indicators, located on the Reception toolbar in the viewer window, indicate reception quality levels. (See Table 4-4.)

Table 4-4 Reception Quality Indicators

Icon Description

Shows the level of reception qual ity on y our com pute r as de tect ed by IP/TV Viewer.

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Shows the level of reception qual ity a s d etect ed by ot her workstations on the network th at are vi ewing the same progra m. This receptor a pp lies only to sc hedu led pr ogr ams a nd no t to on-demand progra ms.

These indicators change colors to reflect varying reception quality. (See

Table 4-5.)

Table 4-5 Indicator Colors

Color Meaning

Green Reception quality should be good. Video should be smooth and

audio clear . If not, then the problem is usually the l ocal machine or the content itself.

Y ello w Reception quality is fair. Video may be slightly jerky and audio

may not be clear.

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Playing a Program

Chapter 4 Using IP/TV Viewer

Table 4-5 Indicator Colors (continued)

Color Meaning

Red Reception quality is poor. Video may be very jerky and audio

may not be clear.

Gray Insufficient data has been reported for IP/TV to displa y quality

levels. This indicator tu r ns gr ay f o r a f ew seconds after a video window is opened, or i f t ransm issi on is int erru pte d.

When IP/TV Viewer performance degrades for no apparent reas on, you can use the reception quality indicators to determine wh ether the pr oblem is local to your computer or com mo n t o ot her c omp ute rs vi ewing the same p ro gram:

• If both indicators show poor reception quality levels, the problem is also

detected by most or a ll of t he co mpu ter s vi ewing the sam e pr ogr am . The problem is probably caused by a fault either in the server that is transmitting the program or in the network itself.

Contact the system administra tor respon sibl e for the server or a ne twork manager for assistance.

4-18

Note If the program is an Internet-accessed MBone session, the cause of

poor reception might be external to your corporate network, and thus beyond the ability of your system administrator or network ma nager to correct.

• If the left indicator sh ows lo w reception lev els while the r ight indicator sho ws

normal levels, the problem is likely due to a fault somewhere with the local network or your com pute r.

Note If your computer does not meet the hardware requirements listed in

Chapter 2, “Installing IP/TV Viewer,” your system may have

insufficient processing power for the progr am y ou are viewing.

If these tips do not re solve the prob lem , co ntac t y our sys te m a dmin istr ator for assistance.

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Viewing Modes

You can watch a pro gram in one of thre e viewing modes: norm al view, minimal view, and full-screen view.

Normal View

The first time a prog ram is se lected , the pr ogra m ap pear s in a viewer window that is in normal v iew mode. Th is vi ewer wi ndow inc lude s th e syste m me nu ico n in the upper left co rner, menu b ar, toolbar, VCR contr ols ( on -de mand pr ogram s only), an incr ea se/d ecre as e c ontro l , and st at us b ar, along wi th the vi deo ima ge area. Figure 4-9 is in th e normal view mode.

In normal view mode, the syst em men u c on tains on ly st anda rd Windows commands such as Restore, Move, Size, Minimize, Maximize, and Close.

Minimal View

To change to minimal view, click the system menu icon and then choose Window > Minimal View, or press the PgDn keyboard key. In minimal view mode, only the vide o i mage is pre se nt i n the viewer w ind ow. The menu bar, toolbar, VCR controls, and sta tus b ar a re h i dden. ( See Figu re 4-14.)

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Playing a Program

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Figure 4-14 Minimal View Mode

In this mode, the system menu icon contai ns additio nal comm ands th at are onl y accessible throu gh t he m en u b ar, toolbar, and VCR cont rol b ar.

To return to normal view mode, click the system menu icon and then choose Restore Controls, or press the PgUp keyboar d key.

Full-Screen View

To watch a program i n fu ll- scre en view, choose View > Full Screen or press the Ctrl-PgUp keys. The window borders will disappear. To return to normal view

mode from full-sc reen, you can either click some where on the screen or press an y key on the keyboard.

You ca nnot sel ect mi nima l vi ew or f ull-sc re en v iew for au dio- only pr ogr am s, as they do not have video im age a rea. Fu ll-s cree n view is no t suppor t ed i n vi ewer window while running SlideCast or Web Pre senter streams.

Using Multiple Windows

IP/TV supports mu ltiple v iewer wind ows for bo th sc he dule d an d o n-d em and programs. You can navigate among active IP/TV viewer windows by clicking the window or pressing the Alt-Tab keys. The audio will follow the active window.

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Up to four viewe r windows t hat are open at the same tim e are supported. Ho we ver , IP/TV does not limit the number of vi ewer windows you can open at one time. If you have subscribed to more than four programs that run simultaneously, you will only receive four progra ms at one t ime . Wh en on e progr am e nds and you cl ose that viewer window, another program will begin playing.

Note Displaying multiple IP/TV viewer windows may result in poor video

performance, es peci al ly o n le ss p owerful comp ut ers. If yo u want t he best possible quality, stop playing all IP/TV pr ogr ams y ou are no t watchi ng a nd close other applications that you are not using.

IP/TV Viewer performs best on faster machines, and when receiving data through less congested networks. When these condit ions are not me t, IP/TV provides lower-quality reception.

If the video you are watching appears jerky and you notice that your computer has a lot of disk act ivity, your computer ma y be ru nning l ow on me mor y.

Here are a few suggestions on how to get the best performance from IP/TV Viewer on your computer:

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• Close applications you are no t using, esp ecially a pplicati ons that requ ire

significant bandwidth on your loca l network.

• IP/TV supports mu ltiple wi nd ows; however, you may want to close the se

windows rather than minimize them to receive multimedia streams.

• Trade sound quality for better video quality.

• If you only want t o liste n to a p rog ra m wh ile you a re wor king in an ot her

program, you may want to disabl e the video . See the “Advanced Topics”

section on page 4-35.

• If the program is an MBone sessi on, the ca use of poor re ception mi ght be

external to your corporat e ne twork, an d thus beyond the a bility o f your system administrator or network manager to correct. Consult the contact person on the MBone program contact list re garding the quality of the MBone program.

• Use the Pause button if video is not needed.

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Playing a Web Presenter Program

When you play a program that contains a web presentation, the viewer window launches and plays the au dio or vide o file. The Pres enter Client window, which displays web pages, also appea rs at the same time.

The web-based slides are HTML pages that are flipped in a designated sequence and at a designated time . The w eb-base d slide prese ntation portion c an be real-time web b rowsing, wh ich is cont rol led by th e p er son who is flipp i ng the URLs. The presentation can also consist of a recorded .asf file that contains URL markers or a record ed .mp4 file that co ntai ns a URL track re corde d during a live Web Presen ter prog ram.

Figure 4-15 Viewing a Web Presenter Program

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The viewer window behaves in the same way as it does when you are watching any type of scheduled or on-demand program . If desired, you can open yo ur default browser in another wi ndow by clicki ng the Default Browser button.

Note Web Presenter does not support full-screen view.

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Playing a SlideCast Program

IP/TV V ie wer lets you pl ay SlideCast presen tations, whic h perform the follo win g functions:

• Display an IP/TV Viewer with both audio and video together with a SlideCast

presentation.

• Display an IP/TV Viewer with SlideCast and audio.

• Display an IP/TV Viewer with audio, and alternating video and

SlideCast im a ges .

Figure 4-16 shows an IP/TV Viewer with both audio and video.

Figure 4-16 IP/TV Viewer Audio/Video with SlideCast

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Figure 4-17 shows IP/TV Viewer with SlideCast and audio.

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Playing a SlideCast Program

Figure 4-17 IP/TV Viewer with SlideCast and Audio

Figure 4-18 shows IP/TV Viewer with audio and alternating video SlideCast.

Figure 4-18 IP/TV Viewer with Audio and Alternating Video SlideCast

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The SlideCast window contai ns tw o toolbar buttons: the Stop/Play toggle button and the Pause/Restore toggle button. Their functions are identi cal to thos e of the viewer window toolbar buttons.

Note SlideCast does not su ppo rt f ull -scre en m ode.

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Playing a ScreenCaster Program

With ScreenCaster you can:

• Add dynamically captured screen shots to a Web Presenter broadcast from

various applications r unnin g i n re a l ti me.

• Include screen s hots of any size, up to the fu ll des ktop .

• Broadcast a web-ba sed version o f a PowerPoint p res ent ation w ithout

preprocessing.

• Broadcast a PowerPoint presentation in “nati v e” format, inc luding animation

and transiti on effec ts.

Subscribing to a Program

The easiest way to launc h a sched ul ed progr a m that is no t curr en tly pla yi ng is to subscribe to that program. When you subscribe to a program, IP/TV Viewer saves the information abou t the prog ra m you wa nt t o vi ew and auto mat ica lly l aunc he s a viewer window when it is time for the pr ogram to begin.

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Note IP/TV V iewer must be running to launch a subscribed program automati cally . You

can subscribe only to sc hedule d programs.

To subscribe to a scheduled program , follow these steps :

Step 1 From the IP/TV Viewer main window, display scheduled programs in the Program

Listings pane.

Step 2 Choose the progr am you want to sub scr ib e to a nd rig ht -clic k t o disp lay the righ t

popup menu. Choose Subscribe. The selected program is now listed in the Subscriptions window. You can also choose View > Select Stream > Subscribe.

A viewer window automat ica lly la un ches an d b egins to pla y t h e pro gra m according to its play sche dule.

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Assigning Favorite Programs

To learn whether the pro gram ha s sche dule d r epea ted showings a nd to sub scr ibe to one or more of the repeated showings, follow these steps:

Step 1 Choose the sche dul ed pr ogr am t hat y ou wan t to subsc rib e to in t he Pr ogr am

Listings pane.

Step 2 Click Program Information to display the Schedule tab. (See Figure 4-8.)

In the Repeat Sc hedul e se ctio n o f this tab are th e dat e an d t im es the progr am is scheduled to play. The initial and final start times of the program are also listed. The Repeat Schedule list di splay s a list of all rep eat s. Use t he da te ra nge co nt rol arrows to move through the entire list.

Step 3 To subscribe to one repe at showing, choose the desire d repeat date from th e list

and click Subscribe to one. To subscribe to all repeats, click Subscribe to all.

Assigning Favorite Programs

Chapter 4 Using IP/TV Viewer

You can crea te a custom ized list of favorite progra ms you watch fre quently, and define a personal pl ayl ist of o n-d em an d p rogra ms to p l ay i n succe ssion .

Creating a Favorites List

All scheduled and on-demand programs you assign to the Favorites window are listed in the Program Change list in the viewer window when you watch a program. Use this list to quickly acc ess your favorite programs.

To create a list of your favorite scheduled and on -deman d progra ms, follow these steps:

Step 1 From the IP/TV Viewer main window, click the Favorite s butt on . The Favor i tes

window appears.

Step 2 Drag the desired program from the Program Listings pane directly to the Favorites

window. You can ad d as many programs a s you want to this w indow. You can drag both

scheduled and on -dem an d p rog rams. ( See Figu re 4-19.)

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Figure 4-19 Favorites Window with Sample Programs

Assigning Favorite Programs

Step 3

To remove a program fr om the lis t, ch oose t he pro gra m yo u wa nt to r em ove and click Remove.

Creating an On-Demand Playlist

T o create a list of on-demand programs that you want to play in succe ssion, follow these steps :

Step 1 From the IP/TV Viewer main window, click the OnDemand Playlist button.

The OnDemand Playlist window appears.

Step 2 Make sure that the on-de mand p rograms you want to add to the pl aylist ar e

displayed in the Progr am Li stings pa ne.

Step 3 Drag the de sire d p rogra ms, one by on e, from th e Prog ra m Li sti ngs pa ne t o the

OnDemand Playlist pane. (See Figure 4-20.)

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Searching for a Program

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Figure 4-20 OnDemand Playlist Window with Sample Programs

Step 4

Step 5 To remove a program from the list, ch oose the pro gra m tha t yo u want to r emove

Choose the progra m t hat you want to wa tch a nd cli ck Watch Now. Only programs that appear below the selected program on the list will play in

succession. Use the up and down arrows to ch ange the order of the programs in the list.

and click Remove.

Searching for a Program

The IP/TV Viewer search feature lets you find a program listing by searching for selected keywords by field. The search feature is useful when you want to locate a scheduled program quic kly an d avoid scrolling through the program listings, o r locate an on-demand program when you do not know the category under which it is listed.

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To search for a s chedu l ed or o n-d em an d prog ra m listin g, foll ow these steps :

Step 1 From the IP/TV Viewer main window, choose Edit > Find.

The Search Programs dialog box appears with the What, Where tab on top. (See

Figure 4-21.)

Figure 4-21 Search Programs Dialog Box—What, Where Tab

Searching for a Program

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Step 2 Enter a string in the Find What field.

Note A string can b e a word, ph ra se, o r num be r aga ins t w hic h th e co nte nts o f

a program listing ar e matc hed.

Step 3 Choose the IP/TV Content Manager categories that you want searched in the Look

in field. You can search all or only specific categories. T o choose all pro grams, lea ve the Loo k in field as is. The def ault is All Programs.

T o choose a s pecif ic program cate gory, click Browse. The Select Programs dialog box appears. (See Figu re 4-22.) Ch oose th e desi red p rog ra m an d c li ck OK.

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Searching for a Program

Chapter 4 Using IP/TV Viewer

Figure 4-22 Select Programs Dialog Box

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Step 4

Choose the Fields tab. Choose the fields you want to search for a matching string. All field information originated at the time the program was created in IP/TV

Content Manager. (See Figure 4-23.)

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Table 4-6 Field Types

Searching for a Program

Figure 4-23 Search Programs Dialog Box—Fields Tab

•

Click Check All to select all fields.

• Click Clear All to clear all fields. Table 4-6 describes the fields.

Field Description

Session Name Program name as set up in IP/TV Conten t Manager. Session Description Descri ption of the prog ram as set up in IP/TV Content Ma nager. Session Keywords Session keyword as set up in IP/T V Con tent Mana ger. User Name Username as set up in IP/TV Content Manager. Email E-mail address of the progr am adm inistra tor. Phone Number Phone numbe r of the progr am admini strator. URL URL path name, if specified in IP/TV Content Manager. Copyright Copyright as set up in IP/TV Content Manager. Administrator Name of t he program administ rator.

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Using Question Manager

Step 5 Choose the Advanc ed tab. (See Figure 4-24.)

Chapter 4 Using IP/TV Viewer

• Check the Match case check box if you want to ma t ch a string with spe cific

capitalization.

• Check the Match whole w ord o nly check box to match the whole string and

not a subset.

Figure 4-24 Search Programs Dialog Box—Advanced Tab

Step 6

Click Search Now. All programs that match the string are listed by name, media type, and description.

Step 7 You c an wat ch a pr ogra m, displ ay p rog ram info rma ti on, or se lect med ia s trea ms

by clicking the desired progra m li sti ng and ch oosin g one of the opti ons from the View menu.

Using Question Manager

Question Manager is an integrated feature that lets you interact with the moderator of an IP/TV program. It is useful for environments such as distance learning and training. It allows remote users to participate in the question and answer portion of the presentation. Question Manager lets you send questions to a moderator, but does not return answers to you.

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Chapter 4 Using IP/TV Viewer

The moderator can vie w t he questio ns that a pply to t he p rogram o v er the intran et, sort the questions, answer the questions as part of the presentation, export the questions to be stored, or del ete the ques tions afte r the pres entati on.

To use Question Manager w hile viewing a progra m, Quest ion Mana ger must be enabled. The A sk a Qu es tion t oolba r button is act ive when en able d, a nd gr ay ed out when disabled.

Note Question Manager ca n only be used for sched uled prog rams.

There are different ways to access the Question Manager depending on the viewer you are using. T he fol lowing sec ti ons explain how to a c cess th e Q ues tio n Manager from IP/TV Viewer and different browser plug-ins.

Accessing Question Manager from IP/TV Viewer

To use Question Manager from IP/TV Viewer, follow these steps:

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Step 1 Click the Ask a Question button in the IP/TV Viewer window to open the

Question Manager w indow. Alternatively, choose View > As k a Question in the IP/TV Viewer window menu bar.

The Question Mana ger dialog box opens. (See Figure 4-25.)

Step 2 Enter your topic in the Subject field and your questi on in the Quest ion field. Step 3 Click Submit.

When you click Submit, yo ur quest ion goes to th e modera tor alon g with the username and e-mail ad dress you entered in the User Info di alog box (a ccesse d through Settings > User Information in the IP/TV Viewer main window). If no e-mail address or us er na m e ha s b een provi ded , the m odera tor re ceives the question from “anonymous.”

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Using Question Manager

Figure 4-25 Question Manager Dialog Box

Web-Based Question Manager

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With IP/TV Version 3.5, use rs c an a cce ss Que stion M anage r fr om the browser plug-ins. Users can click the Click Here to Ask a Question to the Speaker link in the plug-in window to open the Ques tion Mana ger popup w indow. The questions typed in this window are sent to the Questi on Manage r daemon on IP/TV Content Manager.

To use the web-b ased Que st ion M ana ger, follow thes e step s:

Step 1 To access Question Mana ger from th e IP/TV br owser plug-in:

• Click the Ask a Question button in the IP /TV Viewer plug-in win dow to

launch a Qu estio n Man ag er p opup wi nd ow. or

• Click the Click Here to Ask a Question to the Speaker link, to launch the

Question Manager popup win dow.

To access Question Manage r from the Q uickTime plug-i n, click the Click Here to Ask a Question to the Speaker link.

Question Manager opens in a new browser window.

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Step 2 Enter your topic in the Subject field and your questi on in the Quest ion field. Step 3 Click Submit.

When you click Submit, yo ur questi on wil l go to the mode rator alon g with t he username and e- ma il ad dress you e nte red i n the I P/TV Viewer User Info d ia log box (accessed through Settings > User Information in the IP/TV Viewer main window). If no e- mai l a ddres s or u ser n ame was pr ovided, th e m ode rat or w il l receive the question from “anonymous.”

Advanced Topics

System administrators can choose from a list of DirectShow Filter Property windows and set operating parameters, perform advanced diagnostics, or adjust FlashWare options that can affect IP/TV Viewer performance. The list of properties windows is available when a program is playing and differs depending on the codec used.

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In the viewer window, choose Edit > Advanced Options. The DirectShow Filter Property windows for f ilters that ar e installe d with IP/TV are descr ibed. Property windows for ot her th ird- party filters, such a s a h ardw a re MP EG decoder, ar e a lso shown.

Choose Controls > Advanced Options. The DirectShow Filter Property windo ws for the filters that are installed with IP/TV are MPEG Video Decoder, MPEG Audio Decoder, and the Fla shWare Source Filter. Property windows fo r ot her third-party filters, such as a hardware MP EG deco der, are also shown:

• MPEG Video Decoder

This property w indow l ets you sel ect ei ther m ono ch rome or co lor as th e default setting. It also shows read- only info rm ation a bout the vid eo st rea m, such as video settings, frame rate, and bit rate.

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Advanced Topics

Note When a Filter Property window is closed, all audio and video streams

Chapter 4 Using IP/TV Viewer

• MPEG Audio Decoder

This property w indow all ows you t o ad just t he s ound q ua lity an d stereo or mono settings. Lower -quality audio set tings allow th e CPU to spend less time processing audio a nd mo re time p roce ssing vide o, r esulti ng i n i mproved video quality. For best overall performance o n most com pute rs, w e recommend set ti ng au di o to A M r ad io/ mon o.

• FlashWare Source Filter

This property window allows you to adjust various performance options, view an advanced statistics window, and adjust audio and video synchronization.

momentarily p ause an d then resu me.

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Customizing the User Interface

This chapter describes the pr oced ures for moving and hi ding pane s, and customizing and crea ting new toolbars . IP/TV Viewer allows you to change the appearance of the ma in an d viewer windows. You can display or hide p anes and toolbars, and you can create new toolbars. This chapter includes the following sections:

About Panes

As discussed in Chapter 3, “Getting Started,” IP/TV V iewer main window has two panes and various toolbars. Panes can be docked or float ing.

• About Panes, page 5-1

• About Toolbars, page 5-3

CHAPTER

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A docked pane is attac hed to one e d ge of IP /TV Viewer main window. When you drag a pane to the edge of the win dow, it snaps into place along the le ngth of the edge of a window. You can d isable the doc king f eature by p ressing t he Ctrl key when dragging a pane. (See Figure 5-1.)

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About Panes

Chapter 5 Customizing the User Interface

Figure 5-1 Docked Panes

A floating pane is not attached to the edge of the window. You can resize a floating pane and move it anywhe re on y our scre en . (Se e Figur e 5-2.)

Figure 5-2 Floating Panes

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Chapter 5 Customizing the User Interface

Moving Panes

You can move the Program Ca tegories pane or adjus t the width of t he Program Listings pane by dra gging t he middl e g rip per bar t o th e lef t or rig ht.

When moving the Program Categories pane, turn on the Allow Docking command when you want to dock this pane and turn off the Allow Docking command when you want to float th is pa ne.

To access the Allow Docking command, place your cursor in the Program Categories or Program Li stings p an e gr ippe r b ar a nd rig ht-c lick. A pop up me nu appears with th e co mman ds Allow Docking and Hide.

Note Another way to prevent docking when the Allow Docking command is checked

is to hold down the Ctrl key while dragging pa nes or toolba rs.

Displaying or Hiding Panes

About Toolbars

To display IP/TV Content Managers in IP/TV Viewer main window, choose View > Content Managers. To hide this pane, uncheck this selection, or choose the Hide command in the popup m enu.

About Toolbars

Toolbars allow you to acce ss and organize IP/TV Viewer commands quickl y and easily. You can customize built-in toolbars or create new toolbars. You can add and remove buttons, hide or display toolbars, and move toolbars. Toolbars can be docked or floating .

A docked toolbar is attached to one edge of IP/TV main window or viewer window. You can dock a toolbar below the title bar of the window or to the left, right, or bottom edge of the main window. When you drag a toolbar to the edge of the window, the toolbar snaps into place along the length of the edge of the window.

You can change the location of toolbars as desired. For example, in Figure 5-3 the toolbars are docked, but not in their default positions.

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About Toolbars

Chapter 5 Customizing the User Interface

Figure 5-3 Docked Toolbars

5-4

A floating toolbar is not attached to the edge of the window. You can resize a floating toolbar and move it anywhere in your screen. (Se e Figure 5-4.)

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Figure 5-4 Floating Toolbars

About Toolbars

Built-In Toolbars

IP/TV Viewer comes with several built-in toolbars. You can add or remove command buttons from built-in toolbars, but you cannot delete them. You can, however, delete toolba rs tha t yo u cr eat e.

Both IP/TV V iewer main window an d viewer win dows ha ve the foll owing b uilt-in toolbars:

• IP/TV main window: File, Information, Calendar, Filters, and Personal

• Scheduled and on-d em an d v iewer windows: Pr ogram Sur f, Video, and VCR

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Selections

Controls (on-demand onl y)

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About Toolbars

Displaying and Hiding Toolbars

To display or a hide a toolbar, follow these steps:

Step 1 From IP/TV Viewer main window or viewer window, choose Edit > C u st om iz e

Toolbars.

The Customize dial og box ap pe ar s wi th th e Toolbars tab on to p.

Step 2 To display a toolbar, check the check box f or the too l bar n am e t hat yo u want to

display. To hide a toolbar, uncheck the toolbar name check box to clear it. T o show the tooltips of a toolbar, click it.

Moving Toolbars

You can move both a docked or a floating toolbar within IP/TV main or viewer windows.

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To move a toolbar, follow these steps:

Step 1 Click the move handle on a docked toolb ar, or click the title on a floating toolbar. Step 2 Drag the toolbar to a new location.

If you drag th e t oolb ar to the e dge o f IP/TV mai n wi nd ow or viewer w ind ow, it docks to the edge of the wi ndow.

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Creating a Custom Toolbar

To create your own custom toolbar, follow these steps:

Step 1 In the Customiz e dia log box , cl ic k th e Toolbars tab. Step 2 Click New.

The New To olba r dialo g box appear s.

Step 3 Enter the n ame of the n ew toolba r in the Toolbar Name field an d c lick OK.

The toolba r name no w appears in the li st on t he Toolbars tab . Th e ne w toolb ar also appears as a floating to olbar in the program l istings o r viewer window.

Deleting a Custom Toolbar

To delete a toolbar you created, follow these steps:

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Step 1 In the Customiz e dia log box , cl ic k th e Toolbars tab. Step 2 Choose the nam e of the to olba r you wa nt to de lete and c lick Delete.

Note You cannot delete built-in toolbars. When you choose a built-in toolbar,

the Reset button appears. Click Reset to restore the default buttons to a built-in toolbar.

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About Toolbars

Adding and Removing Buttons on Toolbars

To add buttons to a built-in toolbar or a toolbar you created, follow these steps:

Step 1 Make sure that the toolb ar is visible i n the Progra m Listings pa ne or viewer

window.

Step 2 In the Customiz e dia log box , cl ic k th e Commands tab. In the Categories pane,

click a category to display the available command buttons.

Step 3 Drag the comma nd button you want from the Buttons pane to the desired toolbar. Step 4 When you have added all the buttons you want, click OK.

To remove buttons from a toolbar, follow these steps:

Step 1 Open the Custom ize d ialog bo x. Step 2 Click the button on the toolbar that you want to remove and drag it off the toolbar.

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CHAPTER

Using IP/TV in a Web Browser

IP/TV can be incorpora ted into a w eb browser as eithe r a plug-i n or a helpe r application.

This chapter describes the procedures for using IP/TV Viewer and the QuickTime Player as browser plug-ins and helper applications. This chapter includes the following sections:

• Using IP/TV as a Plug-In, page 6-2

• Using QuickTime as a Plug-In, page 6-5

• We b- Based Pr ogram G uide, pa ge 6-6

• Using IP/TV Viewer as a Helper Application, page 6-7

IP/TV Version 3.5 supports the use of Apple QuickTime Player as a plug-in. This feature helps users watch IP/TV progra ms wit hout the need to install IP/TV Viewer.

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Table 6-1 shows which plug-in is used in different situations.

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Using IP/TV as a Plug-In

Chapter 6 Using IP/TV in a Web Browser

Table 6-1 Relationship of Plug-Ins to Programs

IP/TV Plug-In Installed

QuickTime Plug-In

Installed Plug-In Used

X X Progra m is played using t he IP/TV plug -in. X — Prog ram is playe d using the IP/TV plug-in. — X Prog ram is pla yed using t he QuickTime plug-i n. — — Program is not played, and you are prom pted to

1. The IP/TV plug-in is used by default to play a program unless only the QuickTime plug-in

is available.

2. If the program’s Enforce Use of IP/TV plug-in option is checked, IP/TV prompts you to

download the IP/TV Viewer plug-in.

Using IP/TV as a Plug-In

There are two ways to incorporate IP/TV into your web environment, each requiring varying levels of customization on your part. The two methods are using IP/TV Viewer as a browser plug-in and as a helper applicat ion.

Using IP/TV Viewer as a plug-in le ts yo u watch a n IP/T V progr am tha t i s embedded directly in you r browser web page.

install the QuickTime plug- in f rom the Apple website.

6-2

Note To run a browser plug-in , IP/ TV Con tent Ma nage r mu st be r un ning in y our

network. You need to have IP/TV Viewer installed on your system with plug-ins. Note also that the IP/TV Viewer demo CD has an HTML page that you ca n load into your browser that works with the demo installati on.

Using IP/TV V iewer as a helper application lets you launch IP/TV V ie wer directly from your browser so that it runs in its own window. Most users create a web page that automatically launches the plug-in.

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Refer to the Cisco IP/TV Administration and Configuration G uide f or detailed information on how to create and customize an IP/TV plug-in or helper application.

The follo wing s ectio ns descr ibe ho w to la unch and run an IP/T V plug- in, an d how to access the IP/TV sample plug-in.

Launching the Plug-In

T o launch IP/TV Vie wer as a plug-in, open your browser and enter the URL of the plug-in. Ask your system adm inistra tor for the exact loc ation and name of the browser plug-in web page. For example , the URL http://<mywebserver>/yourplugin.htm links to th e w eb p ag e na med yourplugin.htm, whic h is located on th e web server named my webserver.

Running the Plug-In

After you launch t he pl ug-i n, the br owser we b page wit h the embe dded IP/ TV plug-in window appears. If your system administrator has not changed the default toolbar parameter settings, your plug-i n will look simi lar to Figure 6-1.

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Note Figure 6-1 is an example of an on- de mand pr ogr am p l ug-in w indow.

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Using IP/TV as a Plug-In

Chapter 6 Using IP/TV in a Web Browser

Figure 6-1 IP/TV as a Plug-In—On-Demand Program

6-4

The VCR controls for an on- demand pr ogram incl ude Stop/ Play, positioning buttons, Position Cont rol slider , Mute button, and volume co ntrol. For a sched uled program, the VCR cont rols inc lude Stop/Pl ay, Mute button, and volume control.

See Appendix A, “Menu Bar and Tool Icon Reference,” for a complete listing of viewer plug-in toolbar buttons and icons.

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Chapter 6 Using IP/TV in a Web Browser

Using the IP/TV Sample Plug-In

If desired, you can use th e sa mple plug-in that comes with I P/T V, which is u sef ul if you want to launch and run IP/TV Viewer solely from a browser without any customization. To launch IP/TV sample plug-in, follow these steps:

Step 1 Open your browser. Step 2 In your browser e nte r th e foll owing U RL :

http://mywebserver/iptvfiles/iptv.htm where mywebserver is the name o f your I P /TV C ont ent Ma na ger. The IP/TV Viewer window plug-in appe ars w it h the ti tle I P /TV Web Video.

Note To display a list of all programs on IP/TV Content Manager, set

showSurfToolbar to TRUE in the sample HTML page.

Using QuickTime as a Plug-In

IP/TV 3.5 supports the Apple Quic kTime Player plug-in. Th is feature helps you watch IP/TV programs without the need to install IP/TV Viewer. If you do not have IP/TV Vie wer installed on the device, you can access the web-based program guide through the browser using the IP /TV Co nten t Man ager URL .

When you click the Play button corresponding to a program in the program guide, IP/TV Content Manager searches your device for IP/TV View er or the QuickTime Player . If neither is present, IP/TV Co ntent Manager prom pts you to do wnload the QuickTime plug-in from Apple.

Accessing Question Manager from the QuickTime Plug-In

QuickTime us ers can acce ss the web-b ased Question M anager to inter act with the program moderator. You ca n click th e Clic k H ere to A sk a Qu es tio n t o t he Presenter link in the plug-in wind ow to ac cess Q uest ion Ma nage r.

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Web-Based Program Guide

Question Manager opens in a new browser window. You can type your questions in the Question Ma nager wind ow. The questions are sent to the Question Manager daemon on I P/T V C ont en t Mana ge r. For more inf or mat ion on Q ue st ion Mana ger, see the “Using Quest ion Manag er” section on pa ge 4-32.

Limitations for the QuickTime Player

The Apple QuickTime Player can play most standard-based formats that IP/TV Version 3.5 supports. However, QuickTime does not support the following features of IP/TV Version 3.5:

• MPEG-2 transport streams

• MP3 audio

• MPEG-4

• MP4 files with URLs and JPEGs

• Presentations with ScreenCaster and Web Presenter

• Windows Media live and file-based (.asf, .avi) streaming

• Password-protected programs

Chapter 6 Using IP/TV in a Web Browser

Web-Based Program Guide

A web-based program guide provid es you access to IP/T V program s even if you do not have IP/TV Viewer running on your device.

You can acc ess the web-b ased progra m guide thr ough your browser using the URL of IP/TV Content Manager. The guide lists all available programs, which you can access by clicking the corresponding button.

The programs are liste d in two different categories : Scheduled Prog rams an d On-Demand Programs. Th e we b- bas ed pro gra m guide has f our tabs , Da y, Week, Month and Year, which list program informatio n for the given period. The Preferences link in the guide helps you to set up your preferences.

Refer to Chapter 5, “Using the Web-based Program Guide,” in the Cisco IP/TV Content Manager User Guide for mor e i nfo rmat ion on th e w eb- based program guide.

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Using IP/TV Viewer as a Helper Application

You can set up IP/ TV Viewer to be used as a helper applic ation . The fol lowing sections describe how to launch and run th e IP/TV helpe r applica tion.

Note To create a hel per ap plic at ion, IP/T V Cont en t M anag er m ust b e run ni ng in you r

network and IP/TV Viewer must be installed.

Launching the Helper Application

T o launch IP/TV Viewer as a helper application, open your browser and go to the web page that contains the IP/TV Vie wer helper application link. Ask your system administrator f or the exact loc at ion a nd n ame of t he we b pag e tha t c onta ins t h is link. Click the link to launch IP/TV Viewer.

Running the Helper Application

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After you launch the IP/TV helper ap plicatio n by clicki ng its web link, the IP/TV Viewer main window an d th en vi ewer w indow a ppea r. The designat ed pro gra m begins to play in the vi ewer win dow. The program behaves exactly the sa me as when you launch IP/TV Viewer as a standard application.

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Specifications and Main Features

Frequently Asked Questions

User Manual

Cisco IP/TV Viewer User Guide

CONTENTS

Preface

Document Objective

Audience

Document Organization

Document Conventions

Command Syntax Conventions

Using Online Help

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Obtaining Technical Assistance

Ordering Documentation

Documentation Feedback

Cisco TAC Website

Opening a TAC Case

Obtaining Additional Publications and Information

TAC Case Priority Definitions

About IP/TV

Product Overview

IP/TV Components

IP/TV Viewer

IP/TV Content Manager

IP/TV Server

New Features in IP/TV Version 3.5

MPEG-4 AAC-LC

QuickTime Plug-In Support for the Web-Based Program Guide

Support for Different Viewers

Web-Based Question Manager

MPEG-4 Codec for SlideCast

Improved Streaming

Playing Media Clips Before a Scheduled Event

Installing IP/TV Viewer

Hardware and Software Requirements

Windows XP Patches for Update

Before You Begin

Installation Procedure

IP/TV Viewer Demo Installation

Incremental Installer for IP/TV Viewer

Uninstalling IP/TV Viewer

Getting Started

Launching IP/TV Viewer

Navigating in IP/TV Viewer

As a Standard Application

As a Web Browser Plug-In or Helper Application

Program Categories Pane

Program Listings Pane

Setting Up Personal Selections

Subscriptions Window

OnDemand Playlist Window

Favorites Window

Using Popup Menus

Setting IP/TV Viewer Options

Assigning Content Managers

Using SDP Listener

Setting Window Display Options

Entering User Information

Configuring a Multihomed Host

Using IP/TV Viewer

Displaying Program Information

Program Description Information

Video, Audio, and SlideCast Information

Question Manager Information

Setting Maximum Bandwidth

SDP File Information

Schedule and Subscription Information

Playing a Program

Controlling Audio and Video

Adjusting Audio Level

Controlling and Setting the Video Position

Selecting Media Streams

Monitoring Quality

Reception Quality

Viewing Modes

Normal View