Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-3598-02
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anging the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA,
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l other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship
tween Cisco and any other company. (0304R)
Obtaining Additional Publications and Informationxiii
1Overview1-1
Cisco EMF Software Features1-2
EM Software Features1-3
System Requirements1-4
Licensing Requirements1-4
Server Requirements1-5
Client Requirements1-5
Supported Objects1-6
Server and Client Installation1-9
Server Installation1-9
Client Installation1-9
2Installing the EM2-1
Installation Workflow2-2
Installing the EM from a Remote CD–ROM Drive2-3
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Installing the EM2-4
Configuring the System2-7
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Contents
Configuring the Device2-7
Enabling Traps on the Device2-8
Setting Up a Workstation as a TFTP Server2-9
Using Another Machine as a TFTP Server2-9
Setting Up TFTP2-9
Enabling the TFTP Daemon2-9
Creating the tftpboot Directory2-10
CHAPTER
CHAPTER
CHAPTER
I
NDEX
3Upgrading an Installed EM3-1
Upgrade Workflow3-2
Upgrading the EM3-3
4Uninstalling the EM4-1
Uninstall Workflow4-2
Removing the EM Package4-3
Removing Packages Using the cemf install Script4-3
Removing EM Packages Using the Install Script4-4
Removing the EM Package and Associated Packages4-6
5Getting Started5-1
Checking the Status of the EM5-2
Starting a User Session5-3
Stopping a User Session5-4
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About This Guide
This guide provides installation and configuration procedures to enable you to load and begin using the
Cisco Access Router Manager.
Installation is accomplished through a variety of methods. This guide helps you determine the
installation procedure that best suits your needs. Following installation, you must perform basic Element
Management System (EMS) configuration to enable communication between the Cisco Access Router
Manager and devices in the network. Step–by–step configuration instructions are provided, as are
helpful resources.
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Audience
Audience
NoteFor information pertaining to the installation of Cisco EMF, see the Cisco Element Management
About This Guide
This installation guide is a technical resource for network managers, system administrators, network
analysts, and system operators, with the following qualifications:
• Basic understanding of network design, operation, and terminology
• Familiarity with your own network configurations
• Basic familiarity with UNIX
• Familiarity with Cisco EMF
Framework Installation and Administration Guide Release 3.2 at the following URL:
NoteMeans reader take note. Notes contain helpful suggestions or references to material not covered in the
publication.
ItemConvention
Commands and keywordsboldface font
Variables for which you supply valuesitalic font
Displayed session and system information
Information you enter
Variables you enter
Menu items and button namesboldface font
Selecting a menu itemOption > Network Preferences
screen font
boldface screenfont
italic screen font
Conventions
CautionMeans reader be careful. In this situation, you might do something that could result in equipment damage
or loss of data.
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vii
Related Documentation
Related Documentation
While you can access all related documentation on the Cisco website, URLs which are available at the
time of publication are noted in the following lists.
The following Cisco EMF documentation is available for reference:
In addition to this guide, the following Cisco Access Router Manager documentation is available for
reference:
• Cisco Access Router Manager User Guide
• Release Notes for Cisco Access Router Manager
viii
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About This Guide
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical
resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco web sites can be accessed from this URL:
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM
package, which may have shipped with your product. The Documentation CD-ROM is updated monthly
and may be more current than printed documentation. The CD-ROM package is available as a single unit
or through an annual subscription.
Registered Cisco.com users can order the Documentation CD-ROM (product number
DOC-CONDOCCD=) through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
• Registered Cisco.com users can order the Documentation CD-ROM (Customer Order Number
DOC-CONDOCCD=) through the online Subscription Store:
http://www.cisco.com/go/subscription
• Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere
in North America, by calling 800 553-NETS (6387).
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Obtaining Documentation
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click
Feedback at the top of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
About This Guide
Cisco Access Router Manager Installation Guide
x
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About This Guide
Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a
starting point for all technical assistance. Customers and partners can obtain online documentation,
troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users
have complete access to the technical support resources on the Cisco TAC website, including TAC tools
and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access Cisco information,
networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
• Streamline business processes and improve productivity
• Resolve technical issues with online support
• Download and test software packages
• Order Cisco learning materials and merchandise
Obtaining Technical Assistance
• Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com at this URL:
http://www.cisco.com
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product,
technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC
Escalation Center. The avenue of support that you choose depends on the priority of the problem and the
conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
• Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration.
• Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably
impaired, but most business operations continue.
• Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects
of business operations. No workaround is available.
• Priority level 1 (P1)—Your production network is down, and a critical impact to business operations
will occur if service is not restored quickly. No workaround is available.
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Obtaining Technical Assistance
Cisco TAC Website
You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The
site provides around-the-clock access to online tools, knowledge bases, and software. To access the
Cisco TAC website, go to this URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco service contract have complete access to
the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website
require a Cisco.com login ID and password. If you have a valid service contract but do not have a login
ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco
TAC website, you can open a case online at this URL:
http://www.cisco.com/en/US/support/index.html
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC
website so that you can describe the situation in your own words and attach any necessary files.
About This Guide
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These
classifications are assigned when severe network degradation significantly impacts business operations.
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer
automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
Before calling, please check with your network operationscenter to determine the level of Cisco support
services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network
Supported Accounts (NSA). When you call the center, please have available your service agreement
number and your product serial number.
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About This Guide
Obtaining Additional Publications and Information
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
• The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
• Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new
and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking
Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design
Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
http://www.ciscopress.com
• Packet magazine is the Cisco monthly periodical that provides industry professionals with the latest
information about the field of networking. You can access Packet magazine at this URL:
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in the design, development, and operation of public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:
The Cisco Access Router Manager routers are a multifunctioning platform that combines dial access,
routing and LAN–to–LAN services, and multiservice integration of voice, video and data in the same
device.
The Cisco Access Router Manager supports the following modular access routers:
• Cisco 2610, 2610-DC, 2610-RPS, 2610XM, 2610XM-DC, and 2610XM-RPS
• Cisco 2611, 2611-DC, 2611-RPS, 2611XM, 2611XM-DC, and 2611XM-RPS
• Cisco 2612, 2612-DC, 2612-RPS
• Cisco 2613, 2613-DC, 2613-RPS
• Cisco 2620, 2620-DC, 2620-RPS, 2620XM, 2620XM-DC, and 2620XM-RPS
• Cisco 2621, 2621-DC, 2621-RPS, 2621XM, 2621XM-DC, and 2621XM-RPS
• Cisco 2650, 2650-DC, 2650-RPS, 2650XM, 2650XM-DC, and 2650XM-RPS
• Cisco 2651, 2651-DC, 2651-RPS, 2651XM, 2651XM-DC, and 2651XM-RPS
• Cisco 3620, 3620-DC, 3620-RPS
• Cisco 3640, 3640-DC, 3640-RPS, 3640A, and 3640A-DC
• Cisco 3661, 3661-DC
• Cisco 3662, 3662-DC, 3662-AC-CO, 3662-DC-CO
• Cisco 3725, 3725-DC, and 3725-RPS
• Cisco 3745, 3745-DC, and 3745-RPS
Cisco Access Router Manager works in conjunction with the Cisco Element Management Framework
(Cisco EMF) to provide element management that enables service providers to plan, provision, and
monitor network services on Cisco Access Router Manager routers.
NoteFor more information on the Cisco Access Router Manager, refer to the Cisco Access Router Manager
User Guide.
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Cisco EMF Software Features
Cisco EMF Software Features
Cisco EMF provides a flexible framework which supports a variety of EMs, making it possible to
manage multiple device types within a given network on a single system. Common network management
functionality provides for complete management of the logical and physical components of the network.
Using a solid base, Cisco EMF provides vital core functionality which allows for optimal network
management when combined with EMs. Features include the following:
• Map Viewer—Displays the contents of the managed device(s) and serves as the primary entry point
for the EM, allowing for enhanced object monitoring status for all network elements within the
managed network
• Deployment templates—Provides object deployment prompts, increasing ease and consistency
• Auto Discovery—Allows for the automatic discovery of devices entering the network based on IP
and/or SNMP data
• Event Browser—Notifies the system of events (e.g., alarms) which occur on the managed network
and, in turn, notifies the network manager according to adjustable settings
• Object Group Manager—Enables you to organize managed objects which relate to one another into
groups
Chapter 1 Overview
• Performance manager—Presents performance statistics for monitored objects in a variety of formats
according to the criteria selected
• User Access Control—Administration tool allowing system administrators to manage application
privileges per user and user passwords
• Query Editor—Provides custom filtering capabilities which include or exclude certain information
from writing to the database and enables object group management
• Notification Profiles—Warns the user of system events according to defined environmental
occurrences through an audible or visual indicators (e.g., beep, display pop–up window), scripts
(which, for example, sends an e–mail message), or event generation
• Thresholding Regimes—Defines a set of polling attributes and the polling period for monitoring,
which, when met, run the applicable notification profiles
• Event Groups—Organizes events by managed object(s) according to query settings
• Database Management—Maximizes the Resource Manager Essentials (RME) tool to manage
database backup and restoration
NoteFor further information on Cisco EMF and the tools it provides, see the Cisco Element Management
Framework User Guide Release 3.2 at the following URL:
Installed with Cisco EMF, the EM allows for precise management of the device(s) it supports through
custom GUI windows and modeling behavior. Invoked from the Cisco EMF Map Viewer application, the
EM provides Fault, Configuration, Accounting, Performance, and Security (FCAPS) windows on
chassis, module, interface, and connection levels as applicable. These windows provide the features
which compliment the Cisco EMF capabilities to provide for complete, efficient network management.
Specifically, the Cisco Access Router Manager supports related routers as well as various modules
including ATM, ethernet, SONET, and IP modules. Element management capabilities for these items are
provided in windows and wizards, eliminating the need for operators to have detailed Cisco IOS
software and SNMP–based knowledge for individual interface or system parameter commands.
The following features highlight the capabilities of the EM:
• Framework—Based on Cisco EMF 3.2, which includes FCAPS management tools
• IOS Versions—See the corresponding release note document for specific versions supported
• Deployment and Discovery—Allows for manual or automatic deployment and discovery
–
Deployment—Supports manual deployment for generic objects, and pre–deployment of chassis
objects using templates which provide faster deployment with fewer errors
EM Software Features
–
Auto Discovery—Discovers chassis and all submodules automatically within a given IP range,
providing real–time information regarding the contents of the network
• Synchronization—Synchronizes the physical inventory model with managed NEs, providing
accurate, real–time information on what is deployed in the network
• Fault management—Provides status information, as well as fault detection, troubleshooting, and
repair tools
• Configuration—Provides base configuration for managed objects within the device, as well as:
–
Discovery—Allows for discovery of individual chassis and modules, or complete subchassis
discovery
• Accounting—Provides real–time inventory information
• Performance—Supplies real–time performance–related statistics as well as capabilities to log
historical performance data for analysis
• Security—Provides capabilities to manage system security at the EM or device level
• Alarm Notification—Provides support of multiple traps, producing alarm notification per the
criteria established
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