Cisco Systems OL-3598-02 User Manual

Cisco Access Router Manager Installation Guide

Software Release 1.1

Corporate Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-3598-02

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Cisco Access Router Manager Installation Guide

About This Guide v

Audience vi

Conventions vii

About This Guide

This guide provides installation and configuration procedures to enable you to load and begin using the Cisco Access Router Manager.

Installation is accomplished through a variety of methods. This guide helps you determine the installation procedure that best suits your needs. Following installation, you must perform basic Element Management System (EMS) configuration to enable communication between the Cisco Access Router Manager and devices in the network. Step–by–step configuration instructions are provided, as are helpful resources.

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Cisco Access Router Manager Installation Guide

Audience

Note For information pertaining to the installation of Cisco EMF, see the Cisco Element Management

About This Guide

This installation guide is a technical resource for network managers, system administrators, network analysts, and system operators, with the following qualifications:

• Basic understanding of network design, operation, and terminology

• Familiarity with your own network configurations

• Basic familiarity with UNIX

• Familiarity with Cisco EMF

Framework Installation and Administration Guide Release 3.2 at the following URL:

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_installation_and_configur ation_guide_book09186a00800ffd0d.html

For information on the operation of Cisco EMF, see the Cisco Element Management Framework User Guide Release 3.2 at the following URL:

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_user_guide_book09186a0 0800ffd02.html

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About This Guide

Conventions

This document uses the following conventions:

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the

publication.

Item Convention

Commands and keywords boldface font

Variables for which you supply values italic font

Displayed session and system information

Information you enter

Variables you enter

Menu items and button names boldface font

Selecting a menu item Option > Network Preferences

screen font

boldface screen font

italic screen font

Conventions

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage

or loss of data.

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vii

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco web sites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Obtaining Documentation

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Registered Cisco.com users can order the Documentation CD-ROM (product number DOC-CONDOCCD=) through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from

the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Registered Cisco.com users can order the Documentation CD-ROM (Customer Order Number

DOC-CONDOCCD=) through the online Subscription Store:

http://www.cisco.com/go/subscription

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

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Obtaining Documentation

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

About This Guide

Cisco Access Router Manager Installation Guide

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About This Guide

Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

Cisco.com

Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com provides a broad range of features and services to help you with these tasks:

• Streamline business processes and improve productivity

• Resolve technical issues with online support

• Download and test software packages

• Order Cisco learning materials and merchandise

Obtaining Technical Assistance

• Register for online skill assessment, training, and certification programs

To obtain customized information and service, you can self-register on Cisco.com at this URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.

We categorize Cisco TAC inquiries according to urgency:

• Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,

product installation, or basic product configuration.

• Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably

impaired, but most business operations continue.

• Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects

of business operations. No workaround is available.

• Priority level 1 (P1)—Your production network is down, and a critical impact to business operations

will occur if service is not restored quickly. No workaround is available.

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Obtaining Technical Assistance

Cisco TAC Website

You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://tools.cisco.com/RPF/register/register.do

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:

http://www.cisco.com/en/US/support/index.html

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files.

About This Guide

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.

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About This Guide

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as

ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

• Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new

and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco monthly periodical that provides industry professionals with the latest

information about the field of networking. You can access Packet magazine at this URL:

http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html

• iQ Magazine is the Cisco monthly periodical that provides business leaders and decision makers

with the latest information about the networking industry. You can access iQ Magazine at this URL:

http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

• Training—Cisco offers world-class networking training, with current offerings in network training

listed at this URL:

http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html

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Obtaining Additional Publications and Information

About This Guide

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CHAPTER

Overview

The Cisco Access Router Manager routers are a multifunctioning platform that combines dial access, routing and LAN–to–LAN services, and multiservice integration of voice, video and data in the same device.

The Cisco Access Router Manager supports the following modular access routers:

• Cisco 2610, 2610-DC, 2610-RPS, 2610XM, 2610XM-DC, and 2610XM-RPS

• Cisco 2611, 2611-DC, 2611-RPS, 2611XM, 2611XM-DC, and 2611XM-RPS

• Cisco 2612, 2612-DC, 2612-RPS

• Cisco 2613, 2613-DC, 2613-RPS

• Cisco 2620, 2620-DC, 2620-RPS, 2620XM, 2620XM-DC, and 2620XM-RPS

• Cisco 2621, 2621-DC, 2621-RPS, 2621XM, 2621XM-DC, and 2621XM-RPS

• Cisco 2650, 2650-DC, 2650-RPS, 2650XM, 2650XM-DC, and 2650XM-RPS

• Cisco 2651, 2651-DC, 2651-RPS, 2651XM, 2651XM-DC, and 2651XM-RPS

• Cisco 3620, 3620-DC, 3620-RPS

• Cisco 3640, 3640-DC, 3640-RPS, 3640A, and 3640A-DC

• Cisco 3661, 3661-DC

• Cisco 3662, 3662-DC, 3662-AC-CO, 3662-DC-CO

• Cisco 3725, 3725-DC, and 3725-RPS

• Cisco 3745, 3745-DC, and 3745-RPS

Cisco Access Router Manager works in conjunction with the Cisco Element Management Framework (Cisco EMF) to provide element management that enables service providers to plan, provision, and monitor network services on Cisco Access Router Manager routers.

Note For more information on the Cisco Access Router Manager, refer to the Cisco Access Router Manager

User Guide.

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Cisco EMF Software Features

Cisco EMF provides a flexible framework which supports a variety of EMs, making it possible to manage multiple device types within a given network on a single system. Common network management functionality provides for complete management of the logical and physical components of the network. Using a solid base, Cisco EMF provides vital core functionality which allows for optimal network management when combined with EMs. Features include the following:

• Map Viewer—Displays the contents of the managed device(s) and serves as the primary entry point

for the EM, allowing for enhanced object monitoring status for all network elements within the managed network

• Deployment templates—Provides object deployment prompts, increasing ease and consistency

• Auto Discovery—Allows for the automatic discovery of devices entering the network based on IP

and/or SNMP data

• Event Browser—Notifies the system of events (e.g., alarms) which occur on the managed network

and, in turn, notifies the network manager according to adjustable settings

• Object Group Manager—Enables you to organize managed objects which relate to one another into

groups

Chapter 1 Overview

• Performance manager—Presents performance statistics for monitored objects in a variety of formats

according to the criteria selected

• User Access Control—Administration tool allowing system administrators to manage application

privileges per user and user passwords

• Query Editor—Provides custom filtering capabilities which include or exclude certain information

from writing to the database and enables object group management

• Notification Profiles—Warns the user of system events according to defined environmental

occurrences through an audible or visual indicators (e.g., beep, display pop–up window), scripts (which, for example, sends an e–mail message), or event generation

• Thresholding Regimes—Defines a set of polling attributes and the polling period for monitoring,

which, when met, run the applicable notification profiles

• Event Groups—Organizes events by managed object(s) according to query settings

• Database Management—Maximizes the Resource Manager Essentials (RME) tool to manage

database backup and restoration

Note For further information on Cisco EMF and the tools it provides, see the Cisco Element Management

Framework User Guide Release 3.2 at the following URL:

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_user_guide_book09186a0 0800ffd02.html

Cisco EMF must be installed prior to installing EM software.

1-2

Note For information pertaining to the installation of Cisco EMF, see the Cisco Element Management

Framework Installation and Administration Guide Release 3.2 at the following URL:

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps829/products_installation_and_configur ation_guide_book09186a00800ffd0d.html

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Chapter 1 Overview

EM Software Features

Installed with Cisco EMF, the EM allows for precise management of the device(s) it supports through custom GUI windows and modeling behavior. Invoked from the Cisco EMF Map Viewer application, the EM provides Fault, Configuration, Accounting, Performance, and Security (FCAPS) windows on chassis, module, interface, and connection levels as applicable. These windows provide the features which compliment the Cisco EMF capabilities to provide for complete, efficient network management.

Specifically, the Cisco Access Router Manager supports related routers as well as various modules including ATM, ethernet, SONET, and IP modules. Element management capabilities for these items are provided in windows and wizards, eliminating the need for operators to have detailed Cisco IOS software and SNMP–based knowledge for individual interface or system parameter commands.

The following features highlight the capabilities of the EM:

• Framework—Based on Cisco EMF 3.2, which includes FCAPS management tools

• IOS Versions—See the corresponding release note document for specific versions supported

• Deployment and Discovery—Allows for manual or automatic deployment and discovery

–

Deployment—Supports manual deployment for generic objects, and pre–deployment of chassis objects using templates which provide faster deployment with fewer errors

EM Software Features

–

Auto Discovery—Discovers chassis and all submodules automatically within a given IP range, providing real–time information regarding the contents of the network

• Synchronization—Synchronizes the physical inventory model with managed NEs, providing

accurate, real–time information on what is deployed in the network

• Fault management—Provides status information, as well as fault detection, troubleshooting, and

repair tools

• Configuration—Provides base configuration for managed objects within the device, as well as:

–

Discovery—Allows for discovery of individual chassis and modules, or complete subchassis discovery

• Accounting—Provides real–time inventory information

• Performance—Supplies real–time performance–related statistics as well as capabilities to log

historical performance data for analysis

• Security—Provides capabilities to manage system security at the EM or device level

• Alarm Notification—Provides support of multiple traps, producing alarm notification per the

criteria established

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Cisco Systems OL-3598-02 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

About This Guide

Audience

Conventions

Related Documentation

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Website

Cisco TAC Escalation Center

Obtaining Additional Publications and Information

Overview

EM Software Features