Cisco Mitel SX-200 Setting Up

Setting Up a Mitel SX-200 Digital PIMG
Integration with Cisco Unity Connection

Setting Up a Mitel SX-200 Digital PIMG Integration, page 1

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Setting Up a Mitel SX-200 Digital PIMG Integration

Task List for Mitel SX-200 PIMG Phone System Integration

Before doing the following tasks to integrate Unity Connection with the Mitel SX-200 phone system using
PIMG units (media gateways), confirm that the Unity Connection server is ready for the integration after
completing the server installation, following the tasks in the “Installing Cisco Unity Connection” chapter of
the Install, Upgrade, and Maintenance Guide for Cisco Unity Connection, Release 11.x, available at https://

www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/install_upgrade/guide/b_11xcuciumg/b_
11xcuciumg_chapter_00.html.

1

Review the system and equipment requirements to confirm that all phone system and Unity Connection
server requirements have been met. See the Requirements section.

2

Plan how the voice messaging ports are used by Unity Connection. See the Planning the Usage of Voice

Messaging Ports chapter.

3

Program the Mitel SX-200 phone system and extensions. See the Programming Mitel SX-200 PIMG Phone

System for Integration section.

4

Set up the PIMG units. See the Setting Up the Digital Mitel PIMG Units section.

5

Create the integration. See the Configuring Unity Connection for Integration with Mitel SX-200 Phone

System section.

6

Test the integration. See the Testing the Integration chapter.

7

If this integration is a second or subsequent integration, add the applicable new user templates for the new
phone system. See the Adding New User Templates for Multiple Integrations chapter.

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Requirements

Requirements

Phone System

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

This integration supports configurations of the following components:

Mitel SX-200.

•

Software level Lightware 19 or later.

•

A DNI Line MC330 line card to support the two-wire station interface.

•

• One or more of the applicable PIMG units. For details, see the “Introduction” chapter.

The voice messaging ports in the phone system connected by digital lines to the ports on the PIMG units.

•

To simplify troubleshooting, we recommend that you connect the voice messaging ports on the phone system
to the ports on the PIMG units in a planned manner. For example, connect the first phone system voice
messaging port to the first port on the first PIMG unit, connect the second phone system voice messaging port
to the second port on the first PIMG unit, and so on. Alternatively, if you have multiple PIMG units, you can
reduce answer times in the event of a PIMG unit failure by connecting the phone system ports to the PIMG
units in a round-robin fashion. For example, connect the first phone system voice messaging port to the first
port on the first PIMG unit, connect the second phone system voice messaging port to the first port on the
second PIMG unit, and so on.

The PIMG units connected to the same LAN or WAN that Unity Connection is connected to.

•

If the PIMG units connect to a WAN, the requirements for the WAN network connections are:

•

For G.729a codec formatting, a minimum of 32.76 Kbps guaranteed bandwidth for each voice

◦

messaging port.

For G.711 codec formatting, a minimum of 91.56 Kbps guaranteed bandwidth for each voice

◦

messaging port.

No network devices that implement network address translation (NAT).

◦

A maximum 200 ms one-way network latency.

◦

Unity Connection Server

• Unity Connection installed following the tasks in the “Installing Cisco Unity Connection” chapter of the

Install, Upgrade, and Maintenance Guide for Cisco Unity Connection, Release 11.x, available at https:/

/www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/install_upgrade/guide/b_
11xcuciumg.html.

A license that enables the applicable number of voice messaging ports.

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Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

Programming Mitel SX-200 PIMG Phone System for Integration

Programming Mitel SX-200 PIMG Phone System for Integration

The following programming instructions are provided as an example only. The specific programming for your
phone system may vary depending on its configuration.

Caution

In programming the phone system, do not send calls to voice messaging ports in Unity Connection that
cannot answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice
messaging port is set only to Send MWI Requests, do not send calls to it.

Programming the Mitel SX-200 Phone System

Step 1
Step 2
Step 3

On the phone system console, go to the Main menu and select Select Forms.

On the Select Forms screen, select Class of Service Options Assignment.

On the Class of Service Options Assignment screen, build a class of service template for the ports that connect to the
PIMG units. The following is an example of a class of service template.

CLASS OF SERVICE OPTIONS ASSIGNMENT

Class of service number : 1

Comments :

Option Select

-------------------------------------------------------------

Account Code Verified. . . . . . . . . . . . . . . . . . No

ACD Silent Monitoring - Accept . . . . . . . . . . . . . No

ACD Silent Monitoring - Allowed. . . . . . . . . . . . . No

ACD Silent Monitoring - Notification . . . . . . . . . . No

ANI/DNIS/ISDN Number Delivery Trunk . . . . . . . . . . Yes

Auto Answer Allowed. . . . . . . . . . . . . . . . . . . Yes

Brokers Call . . . . . . . . . . . . . . . . . . . . . . No

Busy Override Security . . . . . . . . . . . . . . . . . No

Call Announce Line . . . . . . . . . . . . . . . . . . . Yes

Call Forwarding - Accept . . . . . . . . . . . . . . . . Yes

Call Forwarding (External Destination) . . . . . . . . . Yes

Call Forwarding (Internal Destination) . . . . . . . . . Yes

Call Forwarding - Override . . . . . . . . . . . . . . . No

Call Hold. . . . . . . . . . . . . . . . . . . . . . . . Yes

Call Hold - Remote Retrieve. . . . . . . . . . . . . . . Yes

Call Hold - Retrieve with Hold Key . . . . . . . . . . . No

Call Pickup - Dialed : Accept. . . . . . . . . . . . . . Yes

Call Pickup - Directed : Accept. . . . . . . . . . . . . Yes

Call Privacy . . . . . . . . . . . . . . . . . . . . . . No

Call Reroute after CFFM to busy destination. . . . . . . No

Call Waiting - Swap. . . . . . . . . . . . . . . . . . . No

Calling Name Display - Internal . ONS. . . . . . . . . . Yes

Calling Number Display - Internal . ONS. . . . . . . . . Yes

Camp-on Tone Security. . . . . . . . . . . . . . . . . . No

Check COR after PSTN Dial Tone . . . . . . . . . . . . . No

Clear All Features Remote. . . . . . . . . . . . . . . . No

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Programming Mitel SX-200 PIMG Phone System for Integration

Conference Call. . . . . . . . . . . . . . . . . . . . . Yes

COV/ONS/E&M Voice Mail Port. . . . . . . . . . . . . . . No

DASS II OLI/TLI Provided . . . . . . . . . . . . . . . . No

Dialed Night Service . . . . . . . . . . . . . . . . . . Yes

Disable Call Reroute Chaining On Diversion . . . . . . . No

Disable Send Message . . . . . . . . . . . . . . . . . . No

Display ANI/ISDN Calling Number Only . . . . . . . . . . No

Display ANI/DNIS/ISDN Calling/Called Number. . . . . . . Yes

Display Caller ID on multicall/keylines. . . . . . . . . Yes

Display DNIS/Called Number Before Digit Modification . . Yes

Display Dialed Digits during Outgoing Calls. . . . . . . Yes

Display Held Call ID on Transfer . . . . . . . . . . . . No

Do Not Disturb . . . . . . . . . . . . . . . . . . . . . Yes

Do Not Disturb - Access to Remote Phones . . . . . . . . Yes

Do Not Disturb - Permanent . . . . . . . . . . . . . . . No

Emergency Call Notification - Audio. . . . . . . . . . . No

Emergency Call Notification - Visual . . . . . . . . . . No

Enable Call Duration Limit on External Calls . . . . . . No

Enable Call Duration Limit on Internal Calls . . . . . . No

Executive Busy Override. . . . . . . . . . . . . . . . . No

External Trunk Standard Ringback . . . . . . . . . . . . No

Flexible Answer Point. . . . . . . . . . . . . . . . . . No

Follow 2nd Alternate Reroute for Recall to Busy ACD Agent No

Forced Verified Account Code . . . . . . . . . . . . . . No

Forced Non-Verified Account Code . . . . . . . . . . . . No

Group Call Forward Follow Me - Accept. . . . . . . . . . No

Group Call Forward Follow Me - Allow . . . . . . . . . . No

Group Page - Accept. . . . . . . . . . . . . . . . . . . No

Group Page - Allow . . . . . . . . . . . . . . . . . . . No

Handset Volume Adjustment - Saved. . . . . . . . . . . . No

Handsfree AnswerBack Allowed . . . . . . . . . . . . . . Yes

HCI/CTI/TAPI Call Control Allowed. . . . . . . . . . . . No

HCI/CTI/TAPI Monitor Allowed . . . . . . . . . . . . . . No

Head Set Switch Mute . . . . . . . . . . . . . . . . . . No

Hot Desk Remote Logout Enabled . . . . . . . . . . . . . No

Hot Desk Login Accept. . . . . . . . . . . . . . . . . . No

Hotel Room Extension . . . . . . . . . . . . . . . . . . No

Hotel Room Monitor Setup Allowed . . . . . . . . . . . . No

Hotel Room Monitoring Allowed. . . . . . . . . . . . . . No

Hotel/Motel Room Personal Wakeup Call Allowed. . . . . . No

Hotel/Motel Room Remote Wakeup Call Allowed. . . . . . . No

Individual Trunk Access. . . . . . . . . . . . . . . . . Yes

Keep TelDir Entry on Check Out . . . . . . . . . . . . . No

Local Music On Hold source . . . . . . . . . . . . . . . No

Loudspeaker Pager Override . . . . . . . . . . . . . . . Yes

Loudspeaker Pager Equivalent Zone Override Security. . . No

Message Waiting. . . . . . . . . . . . . . . . . . . . . Yes

Message Waiting - Audible Tone Notification. . . . . . . Yes

Message Waiting - Deactivate On Off-Hook . . . . . . . . No

Message Waiting - Inquire. . . . . . . . . . . . . . . . Yes

Multiline Set Loop Test. . . . . . . . . . . . . . . . . No

Multiline Set Message Center Remote Read Allowed . . . . No

Multiline Set Music. . . . . . . . . . . . . . . . . . . No

Multiline Set On Hook Dialing. . . . . . . . . . . . . . Yes

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Multiline Set Phonebook Allowed. . . . . . . . . . . . . Yes

Multiline Set Voice Mail Callback Message Erasure Allowed No

Name Suppression on outgoing Trunk Call. . . . . . . . . No

Non-DID Extension. . . . . . . . . . . . . . . . . . . . No

Non-Prime Public Network Identity. . . . . . . . . . . . No

Non-Verified Account Code. . . . . . . . . . . . . . . . Yes

Off-Hook Voice Announce Allowed. . . . . . . . . . . . . No

ONS CLASS/CLIP: Message Waiting Activate/Deactivate. . . No

ONS CLASS/CLIP: Set. . . . . . . . . . . . . . . . . . . No

ONS CLASS/CLIP: Visual Call Waiting. . . . . . . . . . . Yes

ONS/OPS Internal Ring Cadence for External Callers . . . No

Override Interconnect Restriction on Transfer. . . . . . No

Pager Access - All Zones . . . . . . . . . . . . . . . . Yes

Pager Access - Individual Zones. . . . . . . . . . . . . No

Privacy Released . . . . . . . . . . . . . . . . . . . . No

Public Network Access via DPNSS. . . . . . . . . . . . . Yes

Public Network Identity Provided . . . . . . . . . . . . Yes

Public Network To Public Network Connection Allowed. . . Yes

Public Trunk . . . . . . . . . . . . . . . . . . . . . . Yes

R2 Call Progress Tones . . . . . . . . . . . . . . . . . No

Record-A-Call Active . . . . . . . . . . . . . . . . . . No

Record-A-Call - Start Recording Automatically. . . . . . No

Record-A-Call - Save Recording on Hang-up. . . . . . . . No

Recorded Announcement Device . . . . . . . . . . . . . . No

Recorded Announcement Device - Advanced. . . . . . . . . No

Redial Facilities. . . . . . . . . . . . . . . . . . . . Yes

Ringing Line Select. . . . . . . . . . . . . . . . . . . No

SC1000 Attendant Basic Function Key (Yes/NO) . . . . . . No

SMDR - External. . . . . . . . . . . . . . . . . . . . . No

SMDR - Internal. . . . . . . . . . . . . . . . . . . . . No

Speak@Ease Preferred . . . . . . . . . . . . . . . . . . No

Suite Services Enabled . . . . . . . . . . . . . . . . . No

Suppress Simulated CCM after ISDN Progress . . . . . . . No

Third Party Call Forward Follow Me - Accept. . . . . . . Yes

Third Party Call Forward Follow Me - Allow . . . . . . . Yes

Timed Reminder Allowed . . . . . . . . . . . . . . . . . Yes

Trunk Calling Party Identification . . . . . . . . . . . Yes

Trunk Flash Allowed. . . . . . . . . . . . . . . . . . . No

Use Held Party Device for Call Re-routing. . . . . . . . Yes

Use Called Party Call Hold Timer . . . . . . . . . . . . No

Voice Mail Softkey . . . . . . . . . . . . . . . . . . . No

Timer Options / Account Code Length Value

Account Code Length (2-12) . . . . . . . . . . . . . . . 12

After Answer Display Time(0-60 secs, Blank=off). . . . .

ANSWER PLUS - Delay To Message Timer (0-300 secs). . . . 20

ANSWER PLUS - Expected Offhook Timer (0-255 secs). . . . 30

ANSWER PLUS - Message Length Timer (0-120 secs). . . . . 10

ANSWER PLUS - System Reroute Timer (0-720 secs). . . . . 0

Attendant Busy-out Timer (1-1440 mins) . . . . . . . . . 10

Auto Camp-on Timer (0-30 secs, Blank for Off). . . . . . 10

Busy Tone Timer ( 1-120 secs). . . . . . . . . . . . . . 30

Call Duration (2-120 mins) . . . . . . . . . . . . . . . 10

Call Duration Forced Cleardown Timer (0-10 mins) . . . . 0

Call Forward - Delay (0-125 secs). . . . . . . . . . . . 0

Programming Mitel SX-200 PIMG Phone System for Integration

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Programming Mitel SX-200 PIMG Phone System for Integration

Call Forward No Answer Timer (0-125 secs). . . . . . . . 15

Call Hold Timer (10-600 secs). . . . . . . . . . . . . . 30

Camp-on Recall Timer (0-180 secs). . . . . . . . . . . . 110

Delay Ring Timer (5-60 secs) . . . . . . . . . . . . . . 10

Dialing Conflict Timer (2-5 secs). . . . . . . . . . . . 3

Emergency Call - Audio Level for Set(Ringer/Medium/High) Ringer

First Digit Timer (5-60 secs). . . . . . . . . . . . . . 15

Inter-Digit Timer (3-60 secs). . . . . . . . . . . . . . 10

Lockout Timer ( 1-60 secs) . . . . . . . . . . . . . . . 45

ACD 2000 Logout Agent No Answer Timer (0-125 secs) . . . 15

Message Waiting Ringing Start Time (00:00 to 23:59). . . :

Message Waiting Ringing Stop Time (00:00 to 23:59) . . .

No Answer Recall Timer (0-125 secs). . . . . . . . . . . 17

ONS VMail-Delay Dial Tone Timer (5-20 secs). . . . . . . 5

Ringing Timer (60-300 secs). . . . . . . . . . . . . . . 180

Work Timer (0-600 secs). . . . . . . . . . . . . . . . . 0

DTMF Key Assignments Value

Key A. . . . . . . . . . . . . . . . . . . . . . . . . .

Key B. . . . . . . . . . . . . . . . . . . . . . . . . .

Key C. . . . . . . . . . . . . . . . . . . . . . . . . .

Key D. . . . . . . . . . . . . . . . . . . . . . . . . .

Step 4
Step 5
Step 6
Step 7

On the Select Forms screen, select Multiline Set Forms.

On the Multiline Set Forms screen, select Multiline Set Assignment.

On the Multiline Set Assignment screen, select DNI Circuit Assignment.

On the DNI Circuit Assignment screen, enter the following settings for each wiring address used by the ports connecting
to the PIMG units.

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

Step 8
Step 9
Step 10

Table 1: Settings for DNI Circuit Assignment Screen

SettingField

Enter the cabinet for the DNI Line MC330 line card.Cabinet

Enter the shelf for the DNI Line MC330 line card.Shelf

Enter the slot for the DNI Line MC330 line card.Slot

Enter the circuit for the DNI Line MC330 line card.Circuit

Select DNI Line.Card Type

Select Superset 430.Device Type: Channel #1

Return to the Multiline Set Forms screen.

On the Multiline Set Forms screen, select Multiline Set Key Assignment.

On the Multiline Set Key Assignment screen, assign each wiring address to an individual digital station set and directory
number as shown in the following table.

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Table 2: Settings for Multiline Set Key Assignment Screen

SettingField

Enter the directory number for the station.Prime Directory Number

Select ring.Prime Ring Type

Select single line.Prime Line Type

For each key number, select not assigned.Line Type

Programming Mitel SX-200 PIMG Phone System for Integration

Step 11
Step 12
Step 13

Step 14
Step 15
Step 16

On the Main menu, select Station Service Set Forms.

On the Station Service Set Forms screen, select Station Service Assignment.

On the Station Service Assignment screen, attach each individual digital station set to the class of service template that
you built in Step 3. The following example shows a digital station attached to a class of service template.

STATION SERVICE ASSIGNMENT

Directory|Intercept| Class of Service |Class of Restriction| Default |COMP

Number | Number |___________________|____________________| Account |Zone

|DAY| NIGHT1| NIGHT2| DAY| NIGHT1| NIGHT2|Code Index | ID

______________________________________________________________________________

501 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

502 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

503 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

504 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

505 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

506 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

507 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

508 | 1 | 1| 1 | 1 | 1 | 1 | 1 | 1

On the Main menu, select Group Forms.

On the Group Forms screen, select Hunt Group Assignment.

On the Hunt Group Assignment screen, enter the following settings to make a hunt group to act as a central inbound
route for calls.

Table 3: Settings for Hunt Group Assignment Screen

Hunt Mode

SettingField

Enter the pilot number for Unity Connection.Pilot Number

Enter PIMG hunt group or another name.Name

Select the hunt mode that you want to use:

Circular

•

Linear

•

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Programming Mitel SX-200 PIMG Phone System for Integration

SettingField

Select Voice.Group Type

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

Step 17

In the Hunt Group Assignment table of the Hunt Group Assignment screen, assign the directory number for each port
connecting to the PIMG units as follows.

Table 4: Hunt Group Assignment Table

NameDirectory NumberMember

Enter PIMG Port 1.<the directory number of the first port>1

Enter PIMG Port 2.<the directory number of the second port>2

Enter PIMG Port 3.<the directory number of the third port>3

Enter PIMG Port 4.<the directory number of the next port>4

Enter PIMG Port 5.<the directory number of the next port>5

Enter PIMG Port 6.<the directory number of the next port>6

Enter PIMG Port 7.<the directory number of the next port>7

Enter PIMG Port 8.<the directory number of the next port>8

. . .

<directory numbers of additional ports>

. . .

Step 18

Program each phone to forward calls to the pilot number hunt group, based on one of the following Unity Connection
call transfer types.

Table 5: Call Transfer Types

Release transfer (blind
transfer)

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Enter PIMG Port <n>.<the directory number of the last port><last member>

UsageTransfer Types

Program the phone to forward calls to the pilot number when:

The extension is busy

•

The call is not answered

•

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

UsageTransfer Types

Setting Up the Digital Mitel PIMG Units

Supervised transfer

Program the user station to forward calls to the pilot number only when the call is not
answered (on the phone system, the number of rings before forwarding must be more
than the number of rings to supervise the call). Confirm that call forwarding is disabled
when the extension is busy.

Setting Up the Digital Mitel PIMG Units

Do the following procedures to set up the digital Mitel PIMG units that are connected to the Mitel SX-200
phone system.

These procedures require that the following tasks have already been completed:

The phone system is connected to the digital Mitel PIMG units using digital lines.

•

The PIMG units are ready to be connected to the LAN or WAN.

•

The PIMG units are connected to a power source.

•

Fields that are not mentioned in the following procedures must keep their default values. For the default values
of all fields, see the manufacturer documentation for the PIMG units.

Downloading the PIMG Firmware Update Files for Digital Mitel PIMG Units

http://software.cisco.com/download/navigator.html?mdfid=280082558&i=rm.

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Setting Up the Digital Mitel PIMG Units

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

Note

To access the software download page, you must be signed in to Cisco.com as a registered user.

This procedure describes the steps when using Internet Explorer as your web browser. If you are using a
different web browser, the steps may differ.

1

In the tree control on the Downloads Home page, expand Unified Communications> Unified
Communications Applications > Messaging > Cisco Unity and select Cisco Unity Telephony
Integration.

2

On the Log In page, enter your username and password, then select Log In.

3

On the Select a Release page, under Latest Releases, select the most recent release.

4

In the right column, select the version of the firmware for digital Mitel PIMG units.

5

On the Download Image page, select Download.

6

On the Supporting Document(s) page, select Agree.

7

In the File Download dialog box, select Save.

8

In the Save As dialog box, browse to the Windows workstation that have access the PIMG units,
browse to a directory where you want to save the file, and select Save.

9

In the Download Complete dialog box, select Open. The window for extracting the PIMG firmware
update files appears and select Extract.

10

In the Extract dialog box, browse to the directory where you want the extracted files, and select Extract.

11

Close the window for the extracting application.

To Set Up the Digital Mitel PIMG Units (Firmware Version 6.x)

12

On the Windows workstation, add a temporary route to enable access to the PIMG units.

a

On the Windows Start menu, select Run.

b

Enter cmd, and press Enter. The Command Prompt window appears.

c

At the command prompt, enter route add 10.12.13.74 <IP Address of Workstation>, and press
Enter.

For example, if the IP address of the workstation is 198.1.3.25, enter “route add

10.12.13.74<space>198.1.3.25” in the Command Prompt window.

d

Close the Command Prompt window.

13

Connect a PIMG unit to the network.

14

In the web browser, go to http://10.12.13.74.

15

To sign in, enter the following case-sensitive settings.

Table 6: Sign-in Settings

SettingField

Enter admin.Username

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Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingField

Enter IpodAdmin.Password

1

Select OK.

2

On the System menu, select Upgrade.

3

On the Upgrade page, select Browse.

4

In the Choose File dialog box, browse to the directory on the Windows workstation that has the extracted
PIMG firmware update files.

5

Select Mtl_<xx > .app (where <xx> is multiple digits), and select Open.

6

On the Upgrade page, select Install File.

7

After the file is installed, a message prompting you to restart the PIMG unit appears. Select Cancel.

Do not restart the PIMG unit until you are instructed to do so later in this procedure, even if the file
installation fails. Restarting the PIMG unit at this step may prevent the PIMG unit from functioning
correctly.

Setting Up the Digital Mitel PIMG Units

8

Repeat Step 6 through Step 11 for each of the following files:

Mtl_<xx>.fsh

•

Run<xx>FskEcho.dsp

•

Mtl<xx>.lca

•

9

On the Configuration menu, select Import/Export.

10

On the Import/Export page, select Browse.

11

In the Choose File dialog box, browse to the file MTLDNI_Cfg_Mitel.ini.

12

Select MTLDNI_Cfg_Mitel.ini, and select Open.

13

On the Import/Export page, select Import File.

14

After the file is imported, a message prompting you to restart the PIMG unit appears. Select OK.

15

In the web browser, go to http://10.12.13.74.

16

To sign in, enter the following case-sensitive settings.

Table 7: Sign-in Settings

SettingField

Enter admin.Username

1

Select OK.

Enter IpodAdmin.Password

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Setting Up the Digital Mitel PIMG Units

2

If your Unity Connection system must have an RTP port range of 16384 to 32767, do the following
substeps. Otherwise, continue to Step 23.

You must set the RTP port range for the PIMG units if your system uses an RTP port range of 16384 to

32767. Otherwise, Unity Connection cannot answer calls,and callers hear ringing or silence.

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

Note

The default RTP port range for PIMG units is 49000 to 50000. Some Unity Connection configurations
require a different RTP port range.

a

On the Configuration menu, select Import/Export.

b

On the Import/Export page, under Export Files, select Export All Settings.

c

In the File Download dialog box, select Save.

d

In the Save As dialog box, browse to the Windows workstation that has access to the PIMG units,
browse to a directory where you want to save the file, and select Save.

e

In the Download Complete dialog box, select Open. Notepad opens the file Config.ini that you saved.

f

Locate the line with the following parameter:

gwRTPStartPort

g

Change the value of the parameter to 16384 so that the line reads as follows:

gwRTPStartPort = 16384

h

Locate the line with the following parameter:

gwRTPEndPort

i

Change the value of the parameter to 32767 so that the line reads as follows:

gwRTPEndPort = 32767

j

Save the file, and exit Notepad.

k

On the Configuration menu of the PIMG unit, select Import/Export.

l

On the Import/Export page, under Browse for Import File, select Browse.

m

In the Choose File dialog box, browse to the file Config.ini that you saved.

n

Select Config.ini, and select Open.

o

On the Import/Export page, select Import File.

p

When prompted to restart the PIMG unit, select OK.

q

When the PIMG unit has restarted, in the web browser, go to http://10.12.13.74.

r

To sign in, enter the following case-sensitive settings.

Table 8: Sign-in Settings

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SettingField

Enter admin.Username

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingField

Enter IpodAdmin.Password

1

Select OK.

1

On the System menu, select Password.

2

On the Change Password page, enter the following settings.

Table 9: Change Password Page Settings

SettingField

Enter IpodAdmin. (This setting is case sensitive.)Old Password

Enter your new password. (This setting is case sensitive.)New Password

Setting Up the Digital Mitel PIMG Units

Enter your new password. (This setting is case sensitive.)Confirm Password

1

Select Change.

2

On the Configuration menu, select Routing Table.

3

On the Routing Table page, under Router Configuration, select VoIP Host Groups.

4

Under VoIP Host Groups, enter the following settings for the first VoIP Host Group.

Table 10: First VoIP Host Group Settings

SettingsField

Accept the default or enter another descriptive name of the VoIP host group.Name

Load-Balanced

(Unity Connection without a cluster) Select False.

(Unity Connection with a cluster configured) Select False.

Fault-Tolerant

(Unity Connection without a cluster) Select False.

(Unity Connection with a cluster configured) Select True.

1

For Unity Connection without a cluster, under Host List, enter the host name or IP address of the Unity
Connection server and the server port in the format <host name or IP address>:5060.

For Unity Connection with a cluster configured, under Host List, enter the host name or IP address of the
subscriber server (the second Unity Connection server that you installed) and the server port in the format
<host name or IP address>:5060.

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1

For Unity Connection without a cluster, continue to Step 32. For Unity Connection with a cluster configured,
select Add Host.

2

In the second field, enter the host name or IP address of the publisher server (the first Unity Connection
server that you installed) and the server port in the format <host name or IP address>:5060.

Do not add a third host under Host List or a second host group under VoIP Host Groups. Otherwise, the
Unity Connection cluster may not function correctly.

3

Select Submit.

4

Under Router Configuration, select TDM Trunk Groups.

5

Under TDM Trunk Groups, select Add Trunk Group.

6

Under TDM Trunk Groups, enter the following settings for the first TDM trunk group.

Table 11: First TDM Trunk Group Settings (Inbound Calls)

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingsField

Name

Enter Inbound_PBX_Calls or another unique name.

This TDM trunk group handles all incoming calls from the phone system.

Select Ascending.Selection Direction

Select Linear.Selection Mode

Port/Channel Content

Enter the numbers of the PIMG ports handle inbound calls. For example, enter
“*” for all PIMG ports, or enter “1-6” for the first six PIMG ports.

1

Under TDM Trunk Groups, select Add Trunk Group.

2

Enter the following settings for the second TDM trunk group.

Table 12: Second TDM Trunk Group Settings (MWIs)

SettingsField

Name

Enter MWIs or another unique name.

This TDM trunk group handles outbound MWI calls (where applicable).

Select Ascending.Selection Direction

Port/Channel Content

1

Under TDM Trunk Groups, select Add Trunk Group.

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Select Cyclic.Selection Mode

Enter the numbers of the PIMG ports that dial out MWIs. For example, enter
“*” for all PIMG ports, or enter “7,8” for the last two PIMG ports.

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

2

Enter the following settings for the third TDM trunk group.

Table 13: Third TDM Trunk Group Settings (Outbound Calls)

SettingsField

Setting Up the Digital Mitel PIMG Units

Name

Enter Outbound_PBX_Calls or another unique name.

This TDM trunk group handles all outbound calls from Unity Connection.

Select Descending.Selection Direction

Select Linear.Selection Mode

Port/Channel Content

Enter * for all channels in all ports.

Enter the numbers of the PIMG ports that handles outbound (dialout) calls. For
example, enter “*” for all PIMG ports, or enter “7,8” for the last two PIMG ports.

1

Select Submit.

2

Under Router Configuration, select Inbound VoIP Rules.

3

Under Inbound VoIP Rules, uncheck the Enabled check box for the default rule.

4

Select Add Rule.

5

Under Inbound VoIP Rules, enter the following settings for the first new inbound VoIP rule.

Table 14: First New Inbound VoIP Rule Settings (MWIs)

SettingsField

Rule Label

Address

1

Under Inbound VoIP Request Matching, enter the following settings.

The rule that you created in Step 44 must be selected. Otherwise, any changes you make apply to another
rule.

Check this check box.Enable

Enter MWI_Calls or another name.

This inbound VoIP rule handles all MWI calls from Unity Connection.

Select Message.Request Type

Enter *.Originating VoIP Host

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Table 15: Inbound VoIP Request Matching Settings

1

Under Outbound Routes, enter the following settings.

The rule that you created in Step 44 must be selected. Otherwise, any changes you make apply to another
rule.

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingsField

Enter *.Calling Number

Enter *.Calling Name

Enter *.Called Number

Enter *.Called Name

Enter *.Redirect Number

Enter *.Redirect Name

Table 16: Outbound Routes Settings

SettingsField

Device Selection

Select TDM.Outbound Destination

Trunk Group

Select the name of the TDM trunk group that you created for MWIs in Step 37.
For example, select “MWIs.”

CPID Manipulation

Enter S.Calling Number

Enter S.Calling Name

Enter D.Called Number

Enter D.Called Name

Enter R.Redirect Number

Enter R.Redirect Name

Select Primary/Alternate Route

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Select Primary.Primary

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

1

Under Inbound VoIP Rules, select Add Rule.

2

Under Inbound VoIP Rules, enter the following settings for the second new inbound VoIP rule.

Table 17: Second New Inbound VoIP Rule Settings (Outbound Calls)

SettingsField

Check this check box.Enable

Setting Up the Digital Mitel PIMG Units

Rule Label

Enter Outbound_UC_Calls or another name.

This inbound VoIP rule handles all outbound calls from Unity Connection.

Select Call.Request Type

Enter *.Originating VoIP Host

Address

1

Under Inbound VoIP Request Matching, enter the following settings.

The rule that you created in Step 48 must be selected. Otherwise, any changes you make apply to another
rule.

Table 18: Inbound VoIP Request Matching Settings

SettingsField

Enter *.Calling Number

Enter *.Calling Name

Enter *.Called Number

1

Under Outbound Routes, enter the following settings.

The rule that you created in Step 48 must be selected. Otherwise, any changes you make apply to another
rule.

Enter *.Called Name

Enter *.Redirect Number

Enter *.Redirect Name

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Table 19: Outbound Routes Settings

Device Selection

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingsField

Select TDM.Outbound Destination

Trunk Group

Select the name of the TDM trunk group that you created for outbound calls in

Step 39. For example, select “Outbound_PBX_Calls.”

CPID Manipulation

Enter S.Calling Number

Enter S.Calling Name

Enter D.Called Number

Enter D.Called Name

Enter R.Redirect Number

Enter R.Redirect Name

Select Primary/Alternate Route

Select Primary.Primary

1

Select Submit.

2

Under Router Configuration, select Inbound TDM Rules.

3

Under Inbound TDM Rules, enter the following settings for the first inbound TDM rule.

Table 20: First Inbound TDM Rule Settings

Rule Label

Trunk Group

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SettingsField

Check this check box.Enable

Enter Inbound_Rule_1 or another name.

This inbound TDM rule handles all incoming calls from the phone system.

Select Call.Request Type

Select the name of the TDM trunk group that you created for incoming calls
from the phone system in Step 35. For example, select “Inbound_PBX_Calls.”

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

1

Under Inbound TDM Request Matching, enter the following settings.

The rule that you created in Step 53 must be selected. Otherwise, any changes you make apply to another
rule.

Table 21: Inbound TDM Request Matching Settings

SettingsField

Setting Up the Digital Mitel PIMG Units

Calling Number

Calling Name

Called Number

Called Name

Redirect Number

Redirect Name

1

Under Outbound Routes, enter the following settings.

Enter the applicable matching rule used. For example, enter “*” for all.

Enter the applicable matching rule used. For example, enter “*” for all.

Enter the applicable matching rule used. For example, enter “*” for all.

Enter the applicable matching rule used. For example, enter “*” for all.

Enter the applicable matching rule used. For example, enter “*” for all.

Enter the applicable matching rule used. For example, enter “*” for all.

The rule that you created in Step 53 must be selected. Otherwise, any changes you make apply to another
rule.

Table 22: Outbound Routes Settings

SettingsField

Device Selection

Host Group

CPID Manipulation

Select VoIP.Outbound Destination

Select the name of the VoIP host group that you created for Unity Connection
in Step 28.

Enter S.Calling Number

Enter S.Calling Name

Enter D.Called Number

Enter D.Called Name

Enter R.Redirect Number

Enter R.Redirect Name

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Select Primary/Alternate Route

1

If you want to create more Inbound TDM rules, under Inbound TDM Rules, select Add Rule. Otherwise,
continue to Step 58.

2

Repeat Step 53 through Step 56 for all remaining inbound TDM rules that you want to create.

3

Select Submit.

4

On the Configuration menu, select TDM > General.

5

On the TDM General Settings page, enter the following settings.

Table 23: TDM General Settings Page Settings

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingsField

Select Primary.Primary

(ms)

(ms)

Timeout (ms)

on Blind Transfer

SettingsField

Select uLaw.PCM Coding

Enter 500.Minimum Call Party Delay

Enter 2000.Maximum Call Party Delay

Enter 100.Dial Digit on Time (ms)

Enter 100.Dial Inter-Digit Time (ms)

Enter 2000.Dial Pause Time (ms)

Enter the code that turns MWIs on.Turn MWI On FAC

Enter the code that turns MWIs off.Turn MWI Off FAC

Enter 10000.Outbound Call Connect

Select Yes.Wait for Ringback/Connect

Cleardown Tone

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Enter the pilot number of the Unity Connection voice messaging ports.Hunt Group Extension

Select No.Disconnect on Fax

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

1

Select Submit.

2

On the Configuration menu, select TDM > Port Enable.

3

On the TDM Port Enabling page, select No for the ports that you want to disable on the PIMG unit.

4

Confirm that Yes is selected for all other ports on the PIMG unit.

5

Select Submit.

6

On the Configuration menu, select VoIP > General.

7

On the VoIP General Settings page, enter the following settings.

Table 24: VoIP General Settings Page Settings

SettingField

User-Agent

Enter the host and domain name of the PIMG unit.Host and Domain

Name

Setting Up the Digital Mitel PIMG Units

Enabled

Server

Phone Numbers

Address

Port

(sec)

Select UDP.Transport Type

Select No.Call as Domain Name

Select No.SIPS URI Scheme

Enter 120.Invite Expiration (sec)

Enter the IP Address of the Domain Name Server that the PIMG unit uses.DNS Server Address

Select No.DNS Translation of

Leave this field blank.Registration Server

Enter 5060.Registration Server

Enter 3600.Registration Expiration

TCP/UDP

Enabled

Select Yes.UDP/TCP Transports

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(sec)

TLS

Authentication
Required

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingField

Enter 5060.TCP/UDP Server Port

Enter 30.TCP Inactivity Timer

Select No.TLS Transport Enabled

Enter 5061.TLS Server Port

Select SSLv3 TLSv1.SSL TLS Protocol

Select Yes.Mutual TLS

(sec)

Certificate Date

Certificate Trust

Proxy

Address

Port

Address

Port

Enter 30.TLS Inactivity Timer

Select Yes.Verify TLS Peer

Select Yes.Verify TLS Peer

Leave this field blank.Primary Proxy Server

Not applicable. Leave the default setting.Primary Proxy Server

Not applicable. Leave the default setting.Backup Proxy Server

Not applicable. Leave the default setting.Backup Proxy Server

Enter 10.Proxy Query Interval

Timing

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Enter 400.T1 Time (ms)

Enter 3000.T2 Time (ms)

Enter 5000.T4 Time (ms)

Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingField

Monitoring

Select No.Monitor Call

Connections

Call Monitor Interval
(sec)

Monitor VoIP Hosts

VoIP Host Monitor
Interval (sec)

1

Select Submit.

2

On the Configuration menu, select VoIP > Media.

Setting Up the Digital Mitel PIMG Units

3

On the VoIP Media Settings page, enter the following settings.

Table 25: VoIP Media Settings Page Settings

SettingsField

Audio

Select the preferred codec for audio compression.Audio Compression

Select RFC2833.RTP Digit Relay Mode

Select RFC2833.RTP Fax/Modem Tone Relay Mode

Select Off.RTP Source IP Address Validation

Select Off.RTP Source UDP Port Validation

Select Off.Signaling Digit Relay Mode

Select Off.Voice Activity Detection

Select On Demand.RFC 3960 Early Media Support

Frame Size

Select the applicable setting:

• G.711—20

• G.729AB—10

Failure to use the correct setting results in recorded
messages containing nothing but silence.

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Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection

SettingsField

Frames Per Packet

Fax

Fax IP-Transport Mode

SRTP

Select the applicable setting:

• G.711—1

• G.729AB—2

Failure to use the correct setting results in recorded
messages containing nothing but silence.

Select RTP Only.SRTP Preference

Select Yes.MKI on Transmit Stream

Select Yes.Key Derivation Enable

Enter 16.Key Derivation Rate

Enter 64.Anti-replay Window Size Hint

Select AES_Counter_Mode.Cipher Mode

Select SHA1.Authentication Type

Select SHA1_80_bit.Authentication Tag Length

1

Select Submit.

2

On the Configuration menu, select VoIP > QOS.

3

On the VoIP QOS Configuration page, enter the following settings.

Table 26: VoIP QOS Configurative Page Settings

SettingsField

Enter 104.Call Control QOS Byte

Enter 184.RTP QOS Byte

1

Select Submit.

2

On the Configuration menu, select IP.

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3

On the IP Settings page, enter the following settings.

Table 27: IP Settings Page Settings

SettingsField

Setting Up the Digital Mitel PIMG Units

Client IP Address

Enter the new IP address you want to use for the PIMG unit.

(This is the IP address that you enter in Cisco Unity Connection Administration
when you create the integration.)

Client Subnet Mask

Enter the new subnet mask, if the subnet mask is different from the default IP
address.

Default Network Gateway
Address

Enter the IP address of the default network gateway router that the PIMG units
use.

Select No.BOOTP Enabled

SNTP Server IP Address

1

Select Submit.

2

On the Configuration menu, select Tone Detection.

3

On the Tone Detection page, under Call Progress Tone - Learn, in the Learn Tone Event field, select Busy
and do the following substeps to verify that the tone is correct.

a

From a available phone, call a second phone.

b

Answer the second phone when it rings, and leave both handsets off so that both phones are busy.

c

From a third phone, dial one of the busy phones.

d

Confirm that you hear a busy tone.

e

Hang up the third phone but leave the handsets for the other two phones off.

4

Under Call Progress Tone - Learn, in the Dial String field, enter the extension that you dialed in Step 79c.
from the third phone.

5

Select Learn.

6

On the Tone Detection page, under Call Progress Tone - Learn, in the Learn field, select Error and do
the following substeps to verify that the tone is correct.

a

From an available phone, dial an extension that does not exist.

b

Confirm that you hear the reorder or error tone.

c

Hang up the phone.

7

Under Call Progress Tone - Learn, in the Dial String field, enter the extension that you dialed in Step 82a.

8

Select Learn.

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Configuring Unity Connection for Integration with Mitel SX-200 Phone System

9

On the Tone Detection page, under Call Progress Tone - Learn, in the Learn field, select Ringback and
do the following substeps to verify that the tone is correct.

a

From an available phone, dial an extension that does exist.

b

Confirm that you hear the ringback tone.

c

Hang up the phone.

10

Under Call Progress Tone - Learn, in the Dial String field, enter the extension that you dialed in Step 85a.

11

Select Learn.

12

Select Submit.

13

Hang up the phones that you used in Step 79.

14

On the System menu, select Restart.

15

On the Restart page, select Restart Unit Now.

16

Repeat Step 2 through Step 91 on all remaining PIMG units.

SUMMARY STEPS

On a Windows workstation that have access to the PIMG units, go to the following link:

1.

DETAILED STEPS

On a Windows workstation that have access to the PIMG units, go to the following link:

Configuring Unity Connection for Integration with Mitel SX-200 Phone System

After ensuring that the Mitel SX-200 phone system, the PIMG units, and Unity Connection are ready for the
integration, do the following procedure to set up the integration and to enter the port settings.

Creating an Integration

Step 1
Step 2
Step 3

Step 4

In Cisco Unity Connection Administration, expand Telephony Integrations, then select Phone System.

On the Search Phone Systems page, under Display Name, select the name of the default phone system.

On the Phone System Basics page, in the Phone System Name field, enter the descriptive name that you want for the
phone system.

If you want to use this phone system as the default for TRaP connections so that administrators and users without
voicemail boxes can record and playback through the phone in Unity Connection web applications, check the Default

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TRAP Switch check box. If you want to use another phone system as the default for TRaP connections, uncheck this
check box.

Step 5
Step 6
Step 7
Step 8

Under Message Waiting Indicator Settings, selectUse Same Port for Enabling and Disabling MWIs.

Select Save.

On the Phone System Basics page, in the Related Links drop-down box, select Add Port Group and select Go.

On the New Port Group page, enter the applicable settings and select Save.

Table 28: Settings for the New Port Group Page

SettingField

Select the name of the phone system that you entered in Step 3.Phone System

Configuring Unity Connection for Integration with Mitel SX-200 Phone System

Step 9

Step 10
Step 11

Create From

Select Port Group Template and select SIP to DMG/PIMG/TIMG in the drop-down
box.

Display Name

Enter a descriptive name for the port group. You can accept the default name or enter
the name that you want.

Select 5060.SIP Security Profile

Select the SIP transport protocol that Unity Connection uses.SIP Transport Protocol

Enter the IP address of the PIMG unit that you are integrating with Unity Connection.IP Address or Host Name

Port

Enter the SIP port of the PIMG unit that Unity Connection connects to. We recommend
that you use the default setting.

This name must match the setting in the TCP/UDP Server Port field on the
Configuration > VoIP > General page of the PIMG unit. Otherwise, the integration
cannot function correctly.

On the Port Group Basics page, under Message Waiting Indicator Settings, uncheck the Enable Message Waiting
Indicators check box and select Save.

In the Related Links drop-down box, select Add Ports and select Go.

On the New Port page, enter the following settings and select Save.

Table 29: Settings for the New Port Page

ConsiderationsField

Check this check box.Enabled

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Configuring Unity Connection for Integration with Mitel SX-200 Phone System

ConsiderationsField

Step 12

Step 13

Number of Ports

Enter 8.

(If you want to use fewer than eight voice messaging ports, enter the number of voice
messaging ports that you want to use on this PIMG unit.)

Note

For a Unity Connection cluster, the server must have the number of voice
messaging ports that are set up on the phone system for the PIMG integration
so that this server can handle all voice messaging traffic for the cluster if one
of the servers stops functioning. For example, if the phone system is set up
with 16 voice messaging ports, this server must have 16 voice messaging ports.

Select the name of the phone system that you entered in Step 3.Phone System

Select the name of the port group that you added in Step 8.Port Group

On the Search Ports page, select the display name of the first voice messaging port that you created for this phone system
integration.

Note

By default, the display names for the voice messaging ports are composed of the port group display name
followed by incrementing numbers.

On the Port Basics page, set the voice messaging port settings as applicable. The fields in the following table are the
ones that you can change.

Table 30: Settings for the Voice Messaging Ports

Enabled

Answer Calls

Perform Message Notification

Send MWI Requests

Allow TRAP Connections

ConsiderationsField

Check this check box to enable the port. The port is enabled during normal operation.

Uncheck this check box to disable the port. When the port is disabled, calls to the port
get a ringing tone but are not answered. Typically, the port is disabled only by the
installer during testing.

Enter the extension for the port as assigned on the phone system.Extension

Check this check box to designate the port for answering calls. These calls can be
incoming calls from unidentified callers or from users.

Check this check box to designate the port for notifying users of messages. Assign
Perform Message Notification to the least busy ports.

(Serial integrations only) Uncheck this check box. Otherwise, the integration may not
function correctly.

(Digital and analog integrations only) Check this check box to designate the port for
turning MWIs on and off. Assign Send MWI Requests to the least busy ports

Check this check box so that users can use the port for recording and playback through
the phone in Unity Connection web applications. Assign Allow TRAP Connections
to the least busy ports.

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Configuring Unity Connection for Integration with Mitel SX-200 Phone System

ConsiderationsField

Step 14
Step 15
Step 16
Step 17
Step 18
Step 19

Step 20

Outgoing Hunt Order

Enter the priority order in which Unity Connection uses the ports when dialing out
(for example, if the Perform Message Notification, Send MWI Requests, or Allow
TRAP Connections check box is checked). The highest numbers are used first.
However, when multiple ports have the same Outgoing Hunt Order number, Unity
Connection uses the port that has been idle the longest.

Select Save.

Select Next.

Repeat Step 13 through Step 15 for all remaining voice messaging ports for the phone system.

In Cisco Unity Connection Administration, expand Telephony Integrations, then select Phone System.

On the Search Phone Systems page, under Display Name, select the name of the phone system that you entered in Step 3.

Repeat Step 7 through Step 18 for each remaining PIMG unit integrated with Unity Connection.

Note

Each PIMG unit is connected to one port group with the applicable voice messaging ports. For example, a system
that uses five PIMG units requires five port groups, one port group for each PIMG unit.

To create a port group for MWIs, do the following substeps.

Note

All MWI requests are handled by the master PIMG unit and sent to the phone system over the RS-232 serial
cable (without using voice messaging ports). So the following substeps create a separate port group without
voice messaging ports and enable the port group for MWIs that are "not port specific" (they do not use ports).

a) In Cisco Unity Connection Administration expand Telephony Integration then select Port Group .
b) On the Search Port Groups page, select Add New.
c) On the New Port Group page, enter the applicable settings and select Save.

Table 31: Settings for the New Port Group Page (MWIs)

SettingField

Select the name of the phone system that you entered in Step 3.Phone System

Create From

Select Port Group Template and select SIP to DMG/PIMG/TIMG SIP to in the
drop-down box.

Enter a MWI Port Group or another descriptive name for the port group.Display Name

Select 5060.SIP Security Profile

Select the SIP transport protocol that Unity Connection uses.SIP Transport Protocol

Enter the IP address of the master PIMG unit.IPv4 Address or Host

Name

Do not enter a value in this field. IPv6 is not supported for PIMG integrations.IPv6 Address or Host

Name

Enter the IP address of the master PIMG unit.IP Address or Host Name

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Configuring Unity Connection for Integration with Mitel SX-200 Phone System

SettingField

Step 21

Step 22
Step 23

Port

Enter the SIP port of the master PIMG unit.

Caution

This name must match the setting in the TCP/UDP Server Port field on the
Configuration > VoIP > General page of the PIMG unit. Otherwise, the
integration cannot function correctly.

d) On the Port Group Basics page, on the Edit menu, select Advanced Settings.
e) On the Edit Advanced Settings page, under SIP MWI Requests, select Not Port Specific then select Save.
f) On the Edit menu, select Port Group Basics.
g) Under Port Group, select Reset.
h) Under Message Waiting Indicator Settings, confirm that the Enable Message Waiting Indicator check box is checked

and select Save.

If another phone system integration exists, in Cisco Unity Connection Administration, expand Telephony Integrations,
then select Trunk. Otherwise, skip to Step 25.

On the Search Phone System Trunks page, on the Phone System Trunk menu, select New Phone System Trunk.

On the New Phone System Trunk page, enter the following settings for the phone system trunk and select Save.

Table 32: Settings for the Phone System Trunk

SettingField

Enter the display name of the phone system that you are creating a trunk for.From Phone System

Enter the display name of the previously existing phone system that the trunk connects to.To Phone System

Step 24
Step 25

Step 26

Trunk Access Code

Enter the extra digits that Unity Connection must dial to transfer calls through the gateway
to extensions on the previously existing phone system.

Repeat Step 22 and Step 23 for all remaining phone system trunks that you want to create.

In the Related Links drop-down list, select Check Telephony Configuration and select Go to confirm the phone system
integration settings.
If the test is not successful, the Task Execution Results displays one or more messages with troubleshooting steps. After
correcting the problems, test the connection again.

In the Task Execution Results window, select Close.

PIMG Integration Guide for Cisco Unity Connection Release 11.X

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