Cisco Systems MICWL1717 User Manual

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ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

&ŝƌƐƚ WƵďůŝƐŚĞĚ͗ 2017-09-15 >ĂƐƚ DŽĚŝĨŝĞĚ͗ 2018-03-15

ŵĞƌŝĐĂƐ ,ĞĂĚƋƵĂƌƚĞƌƐ

ŝƐĐŽ^ǇƐƚĞŵƐ͕ /ŶĐ͘ ϭϳϬ tĞƐƚ dĂƐŵĂŶ ƌŝǀĞ ^ĂŶ:ŽƐĞ͕ ϵϱϭϯϰ ϭϳϬϲ h^ ŚƚƚƉ͗ͬͬǁǁǁ͘ĐŝƐĐŽ͘ĐŽŵ dĞů͗ ϰϬϴ ϱϮϲ ϰϬϬϬ

ϴϬϬ ϱϱϯ E d^ ;ϲϯϴϳ &Ăǆ͗ ϰϬϴ ϱϮϳ Ϭϴϴϯ

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15

of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http:// www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

K E d E d ^

, W d Z ϭ

Your Phone ϭ

Your Cisco IP Conference Phone 8832 and 8832NR ϭ

New and Changed Information Ϯ

New and Changed Information for Firmware Release 12.1(1) ϯ

New and Changed Information for Firmware Release 12.0(1)SR2 ϰ

Phone Setup ϰ

Ways to Provide Power to Your Conference Phone ϰ

Connect to the Network ϲ

Set Up Wi-Fi Client ϳ

	Connect to a Preconfigured Wi-Fi Network ϴ
	Connect to Expressway ϴ
	Install the Wired Expansion Microphones ϵ
	Install the Wireless Expansion Microphones ϵ
	Pair a Wireless Microphone ϭϬ
	Unpair a Wireless Microphone ϭϭ
	Daisy Chain Mode ϭϭ
	Self Care Portal ϭϭ
	Speed-Dial Numbers ϭϮ
	Cisco IP Conference Phone 8832 Buttons and Hardware ϭϰ
	Wired Expansion Microphone ϭϱ
	Wireless Expansion Microphone ϭϲ
	Phone Firmware and Upgrades ϭϳ
	Postpone a Phone Upgrade ϭϳ
	View the Progress of a Phone Firmware Upgrade ϭϳ
	Additional Help and Information ϭϳ
	Accessibility Features ϭϴ
	Hearing-Impaired Accessibility Features ϭϴ
	Vision-Impaired and Blind Accessibility Features ϮϬ

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

ŝŝŝ

ŽŶƚĞŶƚƐ

Z s/ t Z &d /^ K KE&/ Ed/ >

Mobility-Impaired Accessibility Features ϮϮ

Third-Party Accessibility Applications Ϯϯ

Troubleshooting Ϯϯ

Find Information About Your Phone Ϯϯ

Report Call Quality Issues Ϯϯ

Report All Phone Issues Ϯϰ

Lost Phone Connectivity Ϯϰ

Cisco One-Year Limited Hardware Warranty Terms Ϯϰ

, W d Z Ϯ

Calls Ϯϱ

Make Calls Ϯϱ

Make a Call Ϯϱ

Redial a Number Ϯϱ

Speed Dial Ϯϲ

Make a Speed-Dial Call with Your Conference Phone Ϯϲ

Make a Call With a Speed-Dial Code Ϯϲ

Get Notified When a Contact is Available Ϯϲ

Dial an International Number Ϯϳ

Calls That Require a Billing Code or Authorization Code Ϯϳ

Secure Calls Ϯϳ

Answer Calls Ϯϳ

Answer a Call Ϯϴ

Answer Call Waiting on Your Conference Phone Ϯϴ

Decline a Call Ϯϴ

Turn On Do Not Disturb Ϯϴ

Trace a Suspicious Call Ϯϴ

Mute Your Call Ϯϵ

Hold Calls Ϯϵ

Put a Call on Hold Ϯϵ

Answer a Call Left on Hold for Too Long Ϯϵ

Swap Between Active and Held Calls ϯϬ

Forward Calls ϯϬ

Transfer Calls ϯϬ

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ŝǀ


		Transfer a Call to Another Person ϯϬ
		Transfer a Call to Another Person ϯϬ
		Consult Before You Complete a Transfer ϯϭ
		Z s/ t Z &d /^ K KE&/ Ed/ >
		Conference Calls and Meetings ϯϭ
		Add Another Person to a Call ϯϭ

		Swap Between Calls Before You Complete a Conference ϯϮ
		View and Remove Conference Participants ϯϮ
, W d Z ϯ		Contacts ϯϯ

Corporate Directory ϯϯ

Dial a Contact in the Corporate Directory ϯϯ

Personal Directory ϯϯ

Add a New Contact to Your Personal Directory ϯϰ

Search for a Contact in Your Personal Directory ϯϱ

Call a Contact in Your Personal Directory ϯϱ

Assign a Fast-Dial Code to a Contact ϯϱ

Call a Contact with a Fast-Dial Code ϯϲ

Edit a Contact in Your Personal Directory ϯϲ

Remove a Contact from Your Personal Directory ϯϲ

Delete a Fast-Dial Code ϯϳ

Cisco Web Dialer ϯϳ

, W d Z ϰ

Recent Calls ϯϵ

Recent Calls List ϯϵ

View Your Recent Calls ϯϵ

Return a Recent Call ϯϵ

Clear the Recent Calls List ϰϬ

	Delete a Call Record ϰϬ
, W d Z ϱ	Voicemail ϰϭ

Your Voicemail Account ϰϭ

Check for New Voice Messages ϰϭ

Access Voicemail ϰϮ

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ŽŶƚĞŶƚƐ

Z s/ t Z &d /^ K KE&/ Ed/ >

, W d Z ϲ

Settings ϰϯ

Change the Ringtone ϰϯ

Adjust the Phone Ringer Volume ϰϯ

Adjust the Volume During a Call ϰϰ

, W d Z ϳ

, W d Z ϴ

Applications ϰϱ

Safety and

Available Applications ϰϱ Performance Information ϰϳ

View Active Applications ϰϱ

Power Outage ϰϳ

Switch to Active Applications ϰϲ

Regulatory Domains ϰϳ

Close Active Applications ϰϲ

	Product Safety and Security ϰϳ	Health-Care
	Product Safety and Security ϰϳ	Environments ϰϳ
		Environments ϰϳ

External Devices ϰϴ

Ways to Provide Power to Your Phone ϰϴ

Phone Behavior During Times of Network Congestion ϰϴ

Compliance Statements ϰϵ

Compliance Statements for the European Union ϰϵ CE

Marking ϰϵ

RF Exposure Statement for the European Union ϰϵ

Compliance Statements for the USA ϰϵ

Part 15 Radio Device ϰϵ

Compliance Statements for Canada ϰϵ

Canadian RF Exposure Statement ϱϬ

Canadian High-Power Radars Statement ϱϬ

Compliance Statements for New Zealand ϱϭ

Permit to Connect (PTC) General Warning ϱϭ

Compliance Statements for Taiwan ϱϮ

DGT Warning Statement for Cisco Wireless IP Phone 882x Series ϱϮ

Compliance Statement for Argentina ϱϯ

Compliance Information for Brazil ϱϯ

Compliance Statement for Singapore ϱϯ

Compliance Information for China ϱϯ

Compliance Information for Japan ϱϰ

Compliance Information for Korea ϱϰ

ŝƐĐŽ/W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮhƐĞƌ 'ƵŝĚĞ

ǀŝ

Z s/ t Z &d /^ K KE&/ Ed/ >

Compliance Information for Mexico ϱϰ

Compliance Information for Russia ϱϰ

FCC Compliance Statements ϱϰ

FCC Part 15.21 Statement ϱϱ

FCC RF Radiation Exposure Statement ϱϱ

FCC Receivers and Class B Digital Statement ϱϱ

Cisco Product Security Overview ϱϱ

Important Online Information ϱϲ

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ŽŶƚĞŶƚƐ

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ǀŝŝŝ

, W d ZϭzŽƵƌ WŚŽŶĞ

Your Cisco IP Conference Phone 8832 and 8832NR, page 1

New and Changed Information, page 2

Phone Setup, page 4

Self Care Portal, page 11

Cisco IP Conference Phone 8832 Buttons and Hardware, page 14

Phone Firmware and Upgrades, page 17

Additional Help and Information , page 17

zŽƵƌ ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮ ĂŶĚ ϴϴϯϮEZ

The Cisco IP Conference Phone 8832 and 8832NR provide high definition (HD) audio performance and 360-degree coverage for medium to large conference rooms and executive offices. The conference phone has

EĞǁĂŶĚ ŚĂŶŐĞĚ /ŶĨŽƌŵĂƚŝŽŶ

sensitive microphones that let you speak in a normal voice and be clearly heard from up to 10 feet (2.1 m) away.

&ŝŐƵƌĞ ϭ͗ ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮ

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

You can connect two wired expansion microphones to the phone to increase coverage in larger conference rooms.

Draft comment: Design team: This has been added for the Wireless Microphones feature.

The phone also supports an optional set of two wireless expansion microphones.

The Cisco IP Conference Phone 8832NR (non-radio) version does not support Wi-Fi or wireless expansion microphones.

The phone can be used for a 20 x 20 foot (6.1 x 6.1 m) room and up to 10 people. When you add the expansion microphones, coverage extends to a 20 x 34 foot (6.1 x 10 m) room and up to 22 people.

Draft comment: Design team: This has been added for the Daisy Chain feature.

You can connect two base units to increase the coverage for a room. This configuration requires the optional Daisy Chain kit and can support two expansion microphones (either wired or wireless, but not a mixed combination). If you are using wired microphones with the Daisy Chain kit, the configuration provides coverage for a room up to 20 x 50 feet (6.1 x 15.2 m) and up to 38 people. If you are using wireless microphones with the Daisy Chain kit, the configuration provides coverage for a room up to 20 x 57 feet (6.1 x 17.4 m) and up to 42 people.

EĞǁ ĂŶĚ ŚĂŶŐĞĚ /ŶĨŽƌŵĂƚŝŽŶ

You can use the information in the following sections to understand what has changed in the document.

EĞǁĂŶĚ ŚĂŶŐĞĚ /ŶĨŽƌŵĂƚŝŽŶĨŽƌ&ŝƌŵǁĂƌĞ ZĞůĞĂƐĞ ϭϮ͘ϭ;ϭ

ŝƐĐŽ/W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮhƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

EĞǁ ĂŶĚ ŚĂŶŐĞĚ /ŶĨŽƌŵĂƚŝŽŶ ĨŽƌ &ŝƌŵǁĂƌĞ ZĞůĞĂƐĞ ϭϮ͘ϭ;ϭ

The following table describes changes to the CiscoIPConferencePhone8832UserGuide to support Firmware Release 12.1(1).

	ZĞǀŝƐŝŽŶ	EĞǁ Žƌ hƉĚĂƚĞĚ ^ĞĐƚŝŽŶ

	Support for Wireless Microphone
		Your Cisco IP Conference Phone 8832 and 8832NR, on
		page 1
		Wireless Expansion Microphone, on page 16
		Install the Wireless Expansion Microphones, on page 9
		Pair a Wireless Microphone, on page 10
		Unpair a Wireless Microphone, on page 11

	Support for Daisy Chain
		Your Cisco IP Conference Phone 8832 and 8832NR, on
		page 1
		Daisy Chain Mode, on page 11

	Support for Cisco IP Conference Phone
	8832 Non-PoE Adapter	Ways to Provide Power to Your Conference Phone, on
		page 4
		Connect to the Network, on page 6

	Support for Wi-Fi
		Ways to Provide Power to Your Conference Phone, on
		page 4
		Connect to the Network, on page 6
		Set Up Wi-Fi Client, on page 7
		Connect to a Preconfigured Wi-Fi Network, on page 8

	Support for Mobile and Remote Access
	Through Expressway	Connect to the Network, on page 6
		Connect to Expressway, on page 8

	Support for CMC and FAC	Calls That Require a Billing Code or Authorization Code, on
		Calls That Require a Billing Code or Authorization Code, on
		page 27

EĞǁĂŶĚ ŚĂŶŐĞĚ /ŶĨŽƌŵĂƚŝŽŶ ĨŽƌ&ŝƌŵǁĂƌĞ ZĞůĞĂƐĞ ϭϮ͘Ϭ;ϭ ^ZϮ

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

EĞǁ ĂŶĚ ŚĂŶŐĞĚ /ŶĨŽƌŵĂƚŝŽŶ ĨŽƌ &ŝƌŵǁĂƌĞ ZĞůĞĂƐĞ ϭϮ͘Ϭ;ϭ ^ZϮ

The following table describes changes to the CiscoIPConferencePhone8832UserGuide to support Firmware Release 12.0(1)SR2.

ZĞǀŝƐŝŽŶ EĞǁ ŽƌhƉĚĂƚĞĚ ^ĞĐƚŝŽŶ

Updated for Cisco IP

Conference Phone 8832 PoE Ways to Provide Power to Your Conference Phone, on page 4

Injector support

Connect to the Network, on page 6

WŚŽŶĞ ^ĞƚƵƉ

Typically, your administrator sets up your phone and connects it to the network. If your phone is not set up and connected, contact your administrator for instructions.

tĂǇƐ ƚŽ WƌŽǀŝĚĞ WŽǁĞƌ ƚŽ zŽƵƌ ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ

Your conference phone needs power from one of these sources:

Power over Ethernet (PoE): You plug the USB-C cable in the back of the unit and connect it to either

the Cisco IP Conference Phone 8832 PoE Injector or the Cisco IP Conference Phone 8832 Ethernet Injector. Then you connect the injector to the Ethernet port using the RJ45 cable. If you are based in North America, you can use either injector. However, if you are based outside North America, you must use the Cisco IP Conference Phone 8832 PoE Injector.

Draft comment: Design team: Since Norvos is being introduced in Volantis Phase 2 release, I have added information about the Non-PoE Adapter below.

Power adapter and Ethernet: You plug the USB-C cable in the back of the unit and connect it to either the Cisco IP Conference Phone 8832 Non-PoE Adapter or the Cisco IP Conference Phone 8832 Ethernet Injector. If you are using the adapter, plug it into an electrical outlet, and to the Ethernet using a RJ45 cable. But, if you are using the injector, connect it to a power adapter using a USB-C midspan cable, and to the Ethernet using a RJ45 cable. If you are based in North America, you can use either of the Ethernet power options. However, if you are based outside North America, you must use the Cisco IP Conference Phone 8832 Non-PoE Adapter.

Draft comment: Design team: This has been added for the Wi-Fi support feature in Volantis Phase 2 release.

Power adapter and Wi-Fi: You plug the USB-C cable in the back of the unit and connect it directly to the power adapter.

tĂǇƐ ƚŽ WƌŽǀŝĚĞ WŽǁĞƌƚŽ zŽƵƌ ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ

ŝƐĐŽ/W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮhƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

The following figure shows the two PoE power options.

&ŝŐƵƌĞ Ϯ͗ ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ WŽ WŽǁĞƌ KƉƚŝŽŶƐ

Cisco IP Conference Phone 8832 PoE Injector with the PoE power option

Cisco IP Conference Phone 8832 Ethernet Injector with the PoE power option

The following figure shows the two Ethernet power options.

&ŝŐƵƌĞ ϯ͗ ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ƚŚĞƌŶĞƚ WŽǁĞƌ KƉƚŝŽŶƐ

Cisco IP Conference Phone 8832 Non-PoE

Adapter with the Ethernet power option

Cisco IP Conference Phone 8832 Ethernet Injector with the Ethernet power option

ŽŶŶĞĐƚ ƚŽƚŚĞ EĞƚǁŽƌŬ

&ŝŐƵƌĞ ϰ͗ ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ WŽǁĞƌ KƉƚŝŽŶ tŚĞŶ ŽŶŶĞĐƚĞĚ ƚŽ Ă tŝ &ŝ EĞƚǁŽƌŬ

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

The following figure shows the power option when the phone is connected in daisy chain mode.

&ŝŐƵƌĞ ϱ͗ ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ WŽǁĞƌ KƉƚŝŽŶ ŝŶ ĂŝƐǇ ŚĂŝŶ DŽĚĞ

ŽŶŶĞĐƚ ƚŽ ƚŚĞ EĞƚǁŽƌŬ

You need to connect the phone to the network.

Draft comment: Design team: Since Norvos is being introduced in Volantis Phase 2 release, I have added information about the Non-PoE Adapter below.

Wired network connection All wired network connections use one of the following:

ŽŶŶĞĐƚ ƚŽƚŚĞ EĞƚǁŽƌŬ

ŝƐĐŽ/W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮhƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

Cisco IP Conference Phone 8832 PoE Injector: Use this if the LAN supports Power over Ethernet (PoE). The phone is plugged into the Cisco IP Conference Phone 8832 PoE Injector, which in turn is plugged into the network using an Ethernet cable.

Cisco IP Conference Phone 8832 Non-PoE Adapter: Use this if the LAN does not support PoE. The phone is plugged into the Cisco IP Conference Phone 8832 Non-PoE Adapter, which in turn is plugged into the network using an Ethernet cable. Then, the adapter is plugged into an electrical outlet.

Cisco IP Conference Phone 8832 Ethernet Injector: If the LAN does not support PoE and you are based in North America, you can use this as an alternate non-PoE option. However, if you are based outside North America, you must use the Cisco IP Conference Phone 8832 Non-PoE Adapter. The phone is plugged into the Cisco IP Conference Phone 8832 Ethernet Injector, which in turn is plugged into the network using an Ethernet cable. Then, the injector is plugged into an electrical outlet with a power adapter.

Draft comment: Design team: This has been added for the Wi-Fi support feature in Volantis Phase 2 release.

Wireless connection The Cisco IP Conference Phone 8832 can connect to a Wireless Access Point

using Wi-Fi.

Draft comment: Design team: This has been added for the MRA support feature in Volantis Phase 2

release.

Mobile and Remote Access Through Expressway If your administrator sets up Mobile and Remote Access

Through Expressway and you connect your phone to the network, it connects to the Expressway server automatically.

^Ğƚ hƉ tŝ &ŝ ůŝĞŶƚ

The Cisco IP Conference Phone 8832 can access a Wi-Fi network. You need a power adapter to power the phone. The Cisco IP Conference Phone 8832NR cannot be used with a Wi-Fi network.

ĞĨŽƌĞzŽƵ ĞŐŝŶ

Your administrator needs to configure settings on the call control system to enable Wi-Fi access.

ŽŶŶĞĐƚ ƚŽƚŚĞ EĞƚǁŽƌŬ

WƌŽĐĞĚƵƌĞ

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

^ƚĞƉ ϭ If the phone is plugged into the Ethernet, unplug the Ethernet cable.

^ƚĞƉ Ϯ Press Settings.

^ƚĞƉ ϯ Navigate to Admin settings > Network setup > Wi-Fi client setup.

^ƚĞƉ ϰ Navigate to Wireless and press On.

^ƚĞƉ ϱ Press Apply to save the changes, or press Revert to cancel the changes.

^ƚĞƉ ϲ Navigate to Network name.

^ƚĞƉ ϳ When the phone finishes scanning the SSID, choose a network to join.

^ƚĞƉ ϴ Enter your Wi-Fi credentials and press Connect.

ŽŶŶĞĐƚ ƚŽ Ă WƌĞĐŽŶĨŝŐƵƌĞĚ tŝ &ŝ EĞƚǁŽƌŬ

You can connect your Cisco IP Conference Phone 8832 to the network using Wi-Fi, but, for security, enter your username and password. But, the Cisco IP Conference Phone 8832NR does not support Wi-Fi.

Depending upon how your phone is configured, you could be required to sign in when you join a Wi-Fi network or when your phone powers up.

You cannot dismiss the Wi-Fi sign-in window without entering the correct username and password.

WƌŽĐĞĚƵƌĞ

^ƚĞƉ ϭ Enter your Wi-Fi credentials when prompted.

^ƚĞƉ Ϯ Select Sign-in.

ŽŶŶĞĐƚ ƚŽ ǆƉƌĞƐƐǁĂǇ

You can use Mobile and Remote Access Through Expressway to connect to your corporate network when you are working away from your office.

WƌŽĐĞĚƵƌĞ

^ƚĞƉ ϭ Reset service mode through Settings > Admin Settings > Reset Settings > Service mode.

^ƚĞƉ Ϯ Press Select when prompted to change the service mode.

^ƚĞƉ ϯ Enter the service domain and press Continue.

^ƚĞƉ ϰ Enter your username and password.

^ƚĞƉ ϱ Select Sign in.

/ŶƐƚĂůůƚŚĞ tŝƌĞĚ ǆƉĂŶƐŝŽŶDŝĐƌŽƉŚŽŶĞƐ

ŝƐĐŽ/W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮhƐĞƌ 'ƵŝĚĞ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

/ŶƐƚĂůů ƚŚĞ tŝƌĞĚ ǆƉĂŶƐŝŽŶ DŝĐƌŽƉŚŽŶĞƐ

The conference phone supports an optional kit with two wired expansion microphones. You can extend the microphones up to 7 feet (2.13m) from the phone. For best results, we recommend that the microphones be placed at least 3 feet (0.91m) away from the phone.

WƌŽĐĞĚƵƌĞ

^ƚĞƉ ϭ Plug the end of the microphone cable into the port on the side of the conference phone.

^ƚĞƉ Ϯ Extend the microphone cable to the desired position.

The following figure shows installation of a wired expansion microphone.

&ŝŐƵƌĞ ϲ͗ tŝƌĞĚ ǆƉĂŶƐŝŽŶ DŝĐƌŽƉŚŽŶĞ /ŶƐƚĂůůĂƚŝŽŶ

ZĞůĂƚĞĚdŽƉŝĐƐ

Wired Expansion Microphone, on page 15

/ŶƐƚĂůů ƚŚĞ tŝƌĞůĞƐƐ ǆƉĂŶƐŝŽŶ DŝĐƌŽƉŚŽŶĞƐ

The Cisco IP Conference Phone 8832 provides the option of two wireless expansion microphones.

When the conference phone is in a call, the LED on the expansion microphone is lit green. To mute the expansion microphone, press the Mute key. When the microphone is muted, the LED is lit red. When the battery in the microphone is low, the LED blinks rapidly.

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

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WĂŝƌ Ă tŝƌĞůĞƐƐDŝĐƌŽƉŚŽŶĞ

ĞĨŽƌĞzŽƵ ĞŐŝŶ

Draft comment: Design Team: Please review this procedure.

Disconnect the wired expansion microphones before you install wireless expansion microphones. You cannot use both wired and wireless expansion microphones at the same time.

WƌŽĐĞĚƵƌĞ

^ƚĞƉ ϭ Position the table mount plate on the table surface location where you want to place the microphone.

^ƚĞƉ Ϯ Remove the adhesive for the double-stick tape on the bottom of the table mount plate. Place the table mount plate to adhere to the table surface.

^ƚĞƉ ϯ Attach the microphone to the table mount plate. Magnets are embedded in the microphone to snap the unit into place.

You can move the microphone and attached table mount to a different location on the table surface as needed. Use care when moving to protect the unit.

ZĞůĂƚĞĚ dŽƉŝĐƐ

Wireless Expansion Microphone, on page 16

WĂŝƌ Ă tŝƌĞůĞƐƐ DŝĐƌŽƉŚŽŶĞ

ĞĨŽƌĞzŽƵ ĞŐŝŶ

Unplug any wired microphones.

WƌŽĐĞĚƵƌĞ

^ƚĞƉ ϭ Press Settings.

^ƚĞƉ Ϯ Select Admin Settings > Wireless Microphones.

^ƚĞƉ ϯ Select either Wireless Microphone 1 or Wireless Microphone 2.

If the selected channel is available, a Pair microphone 1? or Pair microphone 2? prompt appears and you see the Pair softkey on the phone screen.

If a microphone is already linked to a particular channel, it cannot pair on a different channel and the phone screen shows that the microphone is linked.

ŝƐĐŽ/W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮhƐĞƌ 'ƵŝĚĞ

ϭϬ

zŽƵƌWŚŽŶĞ

Z s/ t Z &d /^ K KE&/ Ed/ >

^ƚĞƉ ϰ On the microphone to be paired, press the Mute button until the white LEDs begin to blink. If pairing succeeds, a success message appears on the phone screen.

If pairing times out or fails, a message indicating this appears on the phone screen.

^ƚĞƉ ϱ (Optional) Press Cancel to revert to the Wireless Microphones menu.

hŶƉĂŝƌ ĂtŝƌĞůĞƐƐ DŝĐƌŽƉŚŽŶĞ

ZĞůĂƚĞĚ dŽƉŝĐƐ

Wireless Expansion Microphone, on page 16

hŶƉĂŝƌ Ă tŝƌĞůĞƐƐ DŝĐƌŽƉŚŽŶĞ

To enable the Unpair option, place the wireless microphone on its charger or turn it off.

WƌŽĐĞĚƵƌĞ

^ƚĞƉ ϭ Press Settings.

^ƚĞƉ Ϯ Select Admin Settings > Wireless Microphones.

^ƚĞƉ ϯ Select either Wireless Microphone 1 or Wireless Microphone 2.

If the selected channel is paired, the Unpair softkey displays on the phone screen.

^ƚĞƉ ϰ Press Unpair.

ZĞůĂƚĞĚ dŽƉŝĐƐ

Wireless Expansion Microphone, on page 16

ĂŝƐǇ ŚĂŝŶ DŽĚĞ

You can connect two conference phones using a Smart Adapter and a pair of USB-C cables to expand the audio coverage area in a room. Only one unit needs to be connected to the network.

In daisy chain mode, both units receive power though the Smart Adapter which is connected to a power adapter. You can use only one microphone per unit. You can use either a pair of wired microphones with the units or a pair of wireless microphones with the units, but not a mixed combination of the microphones. When a wired microphone is connected to one of the units, it unpairs any wireless microphones connected to the same unit. Whenever there is an active call, the LEDs and the menu options on the phone screen of both units are synchronized.

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

ϭϭ

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^ĞůĨ ĂƌĞ WŽƌƚĂů

You can customize some phone settings with the Self Care portal web site, which you access from your computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager.

Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.

In the Self Care portal, you can control features, line settings, and phone services for your phone.

Phone features include speed dial, do not disturb, and your personal address book.

Line settings affect a specific phone line (directory number) on your phone. Line settings can include call forwarding, visual and audio message indicators, ring patterns, and other line-specific settings.

^ƉĞĞĚ ŝĂůEƵŵďĞƌƐ

Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). Use the Self Care Portal to subscribe to a phone service before you access it on your phone.

The following table describes some specific features that you configure with the Self Care portal. For more information, see the Self Care portal documentation for your call control system.

&ĞĂƚƵƌĞƐ ĞƐĐƌŝƉƚŝŽŶ

Call forward	Use the number that will receive calls when call forward is enabled on the phone. Use

	the Self Care portal to set up more complicated call forward functions, for example,
	when your line is busy.

Additional phones	Specify additional phones (your mobile and other phones) that you want to use to
	make and receive calls with the same directory numbers as your desk phone. You can
	also define blocked and preferred contacts to restrict or allow calls from certain
	numbers to be sent to your mobile phone. When you set up additional phones, you
	can also set up these features:
	Single number reach Specify whether the additional phone should ring when
	someone calls your desk phone.
	Mobile calls If the additional phone is a mobile phone, you can set it up to
	allow you to transfer mobile calls to your desk phone or desk phone calls to
	your mobile phone.

Speed dial	Assign phone numbers to speed-dial numbers so that you can quickly call that person.
ZĞůĂƚĞĚ dŽƉŝĐƐ

Speed Dial, on page 26

Forward Calls, on page 30

ŝƐĐŽ/W ŽŶĨĞƌĞŶĐĞ WŚŽŶĞ ϴϴϯϮhƐĞƌ 'ƵŝĚĞ

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^ƉĞĞĚ ŝĂů EƵŵďĞƌƐ

When you dial a number on your phone, you enter a series of digits. When you set up a speed-dial number, the speed-dial number must contain all the digits you need to make the call. For example, if you need to dial 9 to get an outside line, you enter the number 9 and then the number you want to dial.

You can also add other dialed digits to the number. Examples of additional digits include a meeting access code, an extension, a voicemail password, an authorization code, and a billing code.

The dial string can contain the following characters:

0 to 9

Pound (#)

Asterisk (*)

Comma (,) This is the pause character, and gives a 2- second delay in the dialing. You can have several commas in a row. For example, two commas (,,) represent a pause of 4 seconds.

^ƉĞĞĚ ŝĂůEƵŵďĞƌƐ

The rules for dial strings are:

Use the comma to separate the parts of the dial string.

An authorization code must always precede a billing code in the speed-dial string.

A single comma is required between the authorization code and the billing code in the string.

A speed-dial label is required for speed dials with authorization codes and additional digits.

Before you configure the speed dial, try to dial the digits manually at least once to ensure that the digit sequence is correct.

EŽƚĞ Your phone does not save the authorization code, billing code, or extra digits from the speed dial in the call history. If you press Redial after you connect to a speed-dial destination, the phone prompts you to enter any required authorization code, billing code, or additional digits manually.

ǆĂŵƉůĞ

To set up a speed-dial number to call a person at a specific extension, and if you need an authorization code and billing code, consider the following requirements:

You need to dial 9 for an outside line.

You want to call 5556543.

You need to input the authorization code 1234.

You need to input the billing code 9876.

You must wait for 4 seconds.

After the call connects, you must dial the extension 56789#.

ŝƐĐŽ /W ŽŶĨĞƌĞŶĐĞWŚŽŶĞ ϴϴϯϮ hƐĞƌ 'ƵŝĚĞ

ϭϯ

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