Cisco Systems MGC Node Manager User Manual

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Installation Guide for the Cisco MGC Node Manager 2.5(2)

September, 2004

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Text Part Number: OL-4062-02

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Installation Guide for the Cisco MG C Node Ma nager 2.5(2)

CONTENTS

CHAPTER

1 Installation Overview and Planning 1-1

Installation Overview 1-1

Who Should Install Cisco MGC Node Manager? 1-1

Determine Your Hardware Requirements 1-2

Supported Configurations 1-3 Hardware Requirements 1-4 Disk Drives and Database Storage 1-4

Installation Checklist 1-5

2 Installing Cisco MGC Node Manager 2-1

Performing a New Installation of the CiscoMGC Node Manager 2-1

Task 1: Gather Installation Software and Required Information 2-1

Installation Software 2-1

Required Information 2-2 Task 2: Ensure That Network Devices Have the Correct Software 2-3 Task 3: Plan and Exec ute Hard Drive Partiti oning 2-4 Task 4: Ensure That the Sun Solaris 8 Operating System Is Installed 2-5 Task 5: Obtain a Cisco EMF License 2-5 Task 6: Make System Modifications 2-5

Setting Up IP and Remote User Access Information 2-5 Task 7: Install Ci sc o View 5.4 2-6 Task 8: Install Ci sc o E M F 3. 2 2-7

Installing Cisco EMF Patches 2-7

Installing the Cisco EMF SSH Add-On Package 2-8

Starting CiscoEMF 2-8 Task 9: Install Cisco MGC Node Manager 2.5(2) and Verify the Installation 2-9

Installing CiscoMGC Node Manager 2-9

Verifying the Installation 2-10

Verifying Element Managers 2-10

Verifying the Installation of CiscoView 5.4 2-12

Starting CiscoMGC Node Manager 2-13

Getting Started with Secure Communications on Cisco MGC Node Manager 2-14 Task 10. Instal l the Cis c oV ie w Se c urity Module 2-15 Task 11: Set Up the X Ter m in al Workstation s fo r Re m o te Ac ce s s 2-15

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Installation Guide for the Cisco MGC Node Manager 2.5(2)

iii

NDEX

Contents

Creating an XDMCP Conne ction 2-16 Creating a Workstation Connection 2-16

Fixing the Insufficient Colors Problem 2-17 Task 12. Synchronize Time 2-17 Task 13: Configure Network Devices to Forward Alarms 2-17

Upgrading from Previous Cisco MGC Node Manager Versions 2-17

Backing Up Your Datab ases 2-19

Uninstalling the CiscoMGC Node Manager Software 2-20

Verifying Uninstallation of CiscoMGC Node Manager 2-20

Uninstalling Cisco EMF 2-21 Troubleshooting Common Installation Problems 2-21

Installation Guide for the Cisco MGC Node Manager 2.5(2)

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CHAPTER

Installation Overview and Planning

This chapter p rovides the overview and pl anning i nfo rma tio n y ou ne ed to ca rry out a suc cessf ul installation of the Cisc o Media Ga teway Controller Node Manage r Version 2.5(2) (Cisco MGC Node Manager). Specific procedures for installing the Cisco MGC Node Manager are provided in Chapter 2.

Note In previous releases the V oice Services Provisioning Tool (VSPT) was packaged together and known as

Cisco MGC Node M anager Provisionin g Tool.

The chapter cont ains th e foll owing topic s:

• Installation Overview, page 1-1

• Determine Your Hardware Requirements, page 1-2

• Installation Checklist, page 1-5

Installation Overview

Successful network mana gem ent u sin g Cisco MGC Node Manager begins w ith a we ll-p lanne d and carefully executed installation. Network element management involves many interdependent factors, including:

• The correct har dwar e fo r you r e nvironment

• The correct software release and patch levels on the managed devices

• The correct installa tion of Cisc o Ele ment Ma nager Framework, the fo undati on software for

Cisco MGC Node Ma nager

• Performing installation tasks in the required order, so that prerequisites are in place when needed

To organize the installation process, use the “Installation Checklist” section on page 1-5 to plan and carry out your installation. Begin by reading it over to understand the major tasks in a successful installation, and check off each task as completed.

Who Should Install Cisco MGC Node Manager?

Installing Cisco MG C Node Man ager involves tasks such as setting up hard drives and checking and modifying system files, whi ch ar e best per for med by an experien ce d syste m ad mi nistra tor w ith g ood knowledge of UNIX and Solaris.

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Installation Guide for the Cisco MGC Node Manager 2.5(2)

1-1

Determine Your Hardware Requirements

The hardware you need and the way you ins tall Cisco MGC Node Manager depend on t he size of the network you are managing and t he amount of da ta you collec t. This se ction is desi gned to he lp you determine your ha rdware re quir eme nts a nd sof tware configur ation .

Cisco EMF and Ci sco MGC Node Manager ea ch c ompri se se rver a nd clie nt so ftware :

• The server software handles network managem ent, incl uding ma nageme nt of the dat abases that

contain network in for mat ion and stor e a lar m and p er forma nce da ta. The server sof tware also handles the GUI appl ic ati ons wi th wh ich use rs inter act wh en the Cisc o MGC N ode Mana ge r i s installed on a standalone server.

• The client software handles the GUI applications with which users interact.

The Cisco EMF and Cisc o MG C Node Ma nager soft ware runs on a sepa rate ma chine or on machines other than the Cisco MG C host. In a s mall n etwork, such as a lab , serv er and clie nt softw are might reside on a single machine ( a stan dalone con f iguratio n). I n lar ger netw orks, the so ftwar e is in stalled o n tw o (or more) machines, in this distributed configuration:

• One machine, known as the Manage ment se rver, contains the server soft ware (includi ng th e

ObjectStore database man agemen t software inclu ded with Ci sco E MF) and clie nt software

Chapter 1 Installation Overview and Planning

• One machine, known as the Presentation server, contains the client software only. In some large

networks, more than one Present ation ser ver may be requi red.

In either configuratio n, users typically ac cess Cisco MGC Node Manager from X terminal workstations that run the Client software through a Telnet session. In the distributed configuration, the X terminal workstations connect directly to the Presentation server to run the Client software.

The two configurations are shown in Figure 1-1.

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Chapter 1 Installation Overview and Planning

Figure 1-1 Standalone and Distributed Configurations

Determine Your Hardware Requirements

Note The management server is sometimes called the Database server. The presentation server is sometimes

called the client, GUI, or Application server. To avoid confusion, this document uses Management server and Presentation server consistently, and these terms describe the machines in a distributed configuration, not t h e sof tware th at re sides on t hem.

Note Cisco MGC Node M an ager su ppo rts t en simul ta neous X t ermi nal u sers, de pendi ng o n your p rocessi ng

resources, network size, and th e version of Cisco EMF you are running.

Supported Configurations

These configurations are supported :

• Cisco MGC Node Ma nager and Cisc o VSPT in stall ed tog ethe r on a networ k ma nagem e nt server.

(Recommended)

• Cisco MGC Node Manager installed on a network management server and Cisco VSPT installed on

a Cisco PGW host m achine.

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1-3

Determine Your Hardware Requirements

• Cisco MGC Node Manager installed on a network management server and Cisco VSPT installed on

a separate server.

Note Other element m anage rs may be in stall ed on t he ne twork ma nage ment ser ver.

Caution Cisco MGC Node Manager should no t be insta lled on a C isco PGW 2 200 host mac hine.

Hardware Requirements

The Cisco MGC hardware requirements for various network sizes are described in Table 1-1. In addition, except in a very small network, each operator requires an X terminal workstation.

Table 1-1 Hardware Requirements for Cisco MGC Node Manager Host Machine(s)

Chapter 1 Installation Overview and Planning

Large Netwo rk 6-9 Operators 11-20 Node s 42-54 trap s / m in

Network Elemen t

Small Network 1-3 Operato rs 1-5 Nodes 24 trap / min

Medium Netw or k 4-5 Operators 6-10 Nodes 36-42 traps / min

Configuration 1 workstation Client Server Client Server

Presentation server Management

server

Presentation server

Management

server RAM (GB) 2 2 2 2 4 Swap (GB) 4 2 4 2 8 Disk drives (9 GB

1414-6

minimum) CPU (MHz) 2 x 440-1.05 GB 2 x 440-1.05 GB 2 x 440-1.05 GB 4 x 1 .05 G B 4 x 1.05 GB

1. Presentation and Management servers may run co-resident for medium networks when faster Sun CPUs are used or operator loads are light. Add more

Presentation servers to increase the number of operators supported.

2. Additional Presentation Servers may be added to maintain good operator response time in large networks with heavy alarm traffic.

3. 2 drive machines will work for smaller networks with less traffic and fewer operators. Response time to operator commands slows down as th e net w or k

grows and additional operators are added.

Note Disk drive requir eme nt s a re b ase d on the n umb er o f d rives. Th e CEM F hos t ma ch in e requ ir es a t lea st

the number of d rives indicated i n Table 1-1.

Note These are recommendations to aid you in planning. The total amount of disk space required depends on

many factors, such as the amount of alarm and performance data collected.

Disk Drives and Database Storage

In a medium to large network, using mult iple disk drives to store the da tabases he lps alleviate I/O bottlenecks and improves software performance. If you are using multiple disk drives for database storage, or you expect to generate large database files, use raw partitions, as described in the

Installation Guide for the Cisco MGC Node Manager 2.5(2)

1-4

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Chapter 1 Installation Overview and Planning

Cisco Element Managem ent Framework Installation a nd Administr ation Guide at:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uides_list.html

If you are using cooked file partitions, installing more than one drive for database storage does not yield any performance improvements because the database s ca nnot spa n multiple partitions.

Installation Checklist

This Checklist provides a summary of all the tasks required for an initial installation of Cisco MGC Node Manager and the Provision ing Tool. Procedures for complet ing each ta sk are desc ribed in the following chapters.

We recommend that you print out the Installation Checklist to guide you during installation.

Sequence matters unless othe rwise n oted.

___ Before you begin:

Read the Release No tes, which supple ment an d, if dif fer ent, tak e pre cedence o v er inform ation here.

Installation Checklist

Determine Your Hardware Requirements, as described in this chapter.

___ Task 1: Gather Installation Software a nd Required In forma tion ___ Task 2: Ensure That Network Devices Have the Correct Software ___ Task 3: Plan and Execute Hard Drive Partitioning ___ Task 4: En sure That the Sun Solaris 8 Operating System Is I nstalled ___ Task 5: Obtain a Cisco EMF License ___ Task 6: Make System Modifications ___ Task 7: Install CiscoV i ew 5.4. This task is required only if you want to manage Cisco SLTs or

LAN switches from Cisc o MGC Node Manage r, which uses the Cisc oView server as the

management interface. ___ Task 8: In stall Cisco EMF 3.2 If you want to use SSH f or se cu re c ommun ica tions wit h

SSH-enabled network com pon en ts, thi s inc lude s instal ling the Cisc o EMF strong

cryptographic ad d-on. ___ Task 9: Install Cisco MGC Node Ma nager 2. 5(2) and Verify the Installation

Note If you are installing any other element managers to run co-resident with Cisco MGC

Node Manager, also install them now.

___ Task 10. Install the CiscoView Security Module (If you are u sing Ci scoView) ___ Task 11: Set Up the X Terminal Workstations for Remote Access ___ Task 12. Synchronize Time ___ Task 13: Configure Network D evices t o Forward Ala rms . This task, required before

Cisco MGC Node Manager can collect alarm information from network devices, is covered in

the Cisco MGC Node Manager 2. 5(2) U ser’s Guide, Chapte r 2, “Configuring Network

Devices for Manageme nt. ”

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1-5

Installation Checklist

Chapter 1 Installation Overview and Planning

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CHAPTER

Installing Cisco MGC Node Manager

This chapter provides detailed instructions for these installation tasks:

• Performing a New Instal la tion o f the Cisc o MGC Node Manage r, page 2-1

• Upgrading from Previous Cisco M GC Node Manager Versions, page 2-17

• Uninstalling the C is co MGC Node Manager Sof tware, page 2 -20

• Uninstalling Cisco EMF, page 2-21

• Troubleshooting Common Installation Pro blems, page 2-21

Before you begin

• Read the Installa tion Overview, page 1-1

• Determine Your Hardware Requirements, page 1-2

• Print the Installation Checklist, page 1-5 and use it to guide your installation.

Performing a New Installation of the Cisc oMGC Node Manager

Task 1: Gather Installation Software and Required Information

This section desc ribe s the software and i nf orma tio n y ou sho ul d have on ha nd be f ore y ou begin installation.

Installation Software

CiscoMGC Node Manager and Provisioning Tool Software

Your order of Cisco MGC Node Manager incl udes this soft ware:

• Cisco MGC Node Ma nag er 2 .5( 2), in clud ing:

–

The Cisco MGC Node Manager element managers that work with Cisco EMF

• Cisco Element Manag ement Fram ework (Cisco EMF) 3. 2. The sof tware inclu des Obj ectStor e 5.1

Service Pack 4, which provides database management.

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2-1

Performing a New Installation of the Cisco MGC Node Manage r

–

Go to http://www.cisco.com/cgi-bin/tablebuild.pl/cemf-sp32-sp1 for the latest Cisco EMF 3.2 software (at least Service Pack 7) and the patch Release Note (an Acrobat PDF file such as CEMF3.2P7DepRelNot e.pdf). For overall version 3.2 Relea se Notes, go to

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/prod_release_notes_list.html.

–

If you want to use SSH for secure communications with SSH-enabled network components, also download the cryptographic add-in package available from the network management download page http://www.cisco.com/kobayashi/sw-center/sw-netmgmt.shtml under Cisco Element Management Systems - CEMF Strong Cryptogra phic Software . Download both the CEMF Crypto Add-on Package Software and the CEMF Crypto Add-on Package Installation Guide. You must have autho rizat ion to d ownload cr ypto gra ph ic s oftwa re; if you do n ot , you a re automatically redirected to an authorization request page.

• Cisco documentation, inc luding :

–

Netscape, for displa ying H elp for br owser-based mana geme nt

–

Cisco MGC Node Ma nager Use r’s Guide

–

Cisco Documentation CD

• CiscoView 5.4 (unbundled from the Cisco MG C Node Mana ger install ation). Install Cisco View if

you want to manage Cisco SLT s or C isco LAN switches (Cisco MGC Node Manag er w ill use t he CiscoView server as the management interface). CiscoView should be installed before installing Cisco EMF and Cisco MG C Node Manag er.

• The Cisco MGC Node Manager Provisioning T ool (formerly the V oice Services Provisioning Tool).

The Provisioning Tool version must match your version of the Cisco M GC software . If you are managing nodes with Cisco MGC hosts running different software versions, you can install multiple Provisioning Tool versions. Cisco MGC Node Manage r a utom atic all y la unche s the co rrec t versio n for the currently sele cted ho st.

Chapter 2 Installing Cisco MGC Node Manager

For the Cisco MGC Node Manager Rele ase Not es 2.5, go to

http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/prod_release_ notes_list.html

X Terminal Software

To access Cisco MG C No de Man ager f rom a r emote workst at ion, yo u sh ould have Reflec tion 7.2 o r above installed. See the “Tas k 11: Set Up the X Terminal Workstations for Remote Access” section on

page 2-15 for information about X terminal access.

Solaris 8 Operating System

The machines that will ru n Ci sco MGC Node Manager sh ould h ave the Sun Solar is 8 op er ati ng syst em with Common Desktop Environment (CDE) 1.3 install ed.

Caution The Solaris Language setting must be Engl ish an d the Loc ale s etting mus t be E ngli sh (C- 7 b it AS CII).

Other Language and Locale choices are not supported.

Required Information

This chart lists information helpful to ha v e before you be gin installation. Complete the char t and ha v e it available as you work through the installation tasks.

For the latest VSPT patch, go to http://www.cisco.com/cgi-bin/tablebuild.pl/mgc-nm.

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Chapter 2 Installing Cisco MGC Node Manager

Performing a New Installation of the Cisco MGC Node Manager

Information Where To Find It Value

Superuser (su) password and privileges Your UNIX system administrator Host name and host ID of the machine

where Cisco EMF will be installed (in a distributed configuration, the Management s erver)

On the machine, enter hostname at the command prompt. Th e host name displays.

At the command pro mpt, ent er hostid. The host ID displays. This is a hexadecimal string that identifies the system, not the IP address.

Host IP address of that machi ne At the command pro mpt, ente r host.

If there are multiple interfaces, select the IP address of th e interface where traps will be forwarded (as specified when you configure devices for network management; refer to the Cisco MGC Node Manager User’s Guide at

http://www.cisco.com/en/US/products/s w/netmgtsw/ps1912 /pro ducts_use r_gui de_list.html, Chapter 3.

Product Authorizatio n Key for

On the Cisco EMF product CD sleeve.

Cisco EMF, to be used in Task 6 DNS Domain of the machine where

Your UNIX system administrator Cisco EMF will be installed (in a distributed configuration, the Management ser ver) if y our net work uses DNS

IP address of CiscoView server , required when you instal l Cisc o MGC N ode Manager

Hostname:

Host ID:

IP address

Task 2: Ensure That Network Devices Have the Correct Software

Cisco MGC Node Manager interacts wi th other software ru nning on the various comp onents of the Cisco MGC nod e. A po tent ial c ause o f n etwork ma nage ment prob l ems, suc h as fail ure to discover a device during deployment, is a mis match bet ween the sof tware on the device an d the version or patch compatible wi th C isco MGC Node Ma nage r. The software re quire m ents fo r th ese com pon en ts are described in Table 2-1.

Caution Upgrade s ar e rele ased f requen tly. To be su re th at you h a v e an y necess ary softw are patch , ch eck the Web

site for the latest bulletins and upgrades.

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Performing a New Installation of the Cisco MGC Node Manage r

Table 2-1 Required Software Versions for Cisco MGC Node Devices

External Softw are Version Where To Check fo r Upgr ad es

Cisco MGC host software

7.4.12 and 9. x through

9.5(2)

Cisco SLT IOS SS7 image

12.1(x),

12.2(x)

Chapter 2 Installing Cisco MGC Node Manager

For upgrades to the PG W 2200 : Go to the Software Center Voice Software download page at

http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml. (Y ou

will be asked to log in.) On that page, go to Cisco PGW 2200 Node Components - Cisc o Media Gat eway Co ntroller and click on the desired version.

For installation documentation and release notes: Version 9 :

http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/

Version 7 :

http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel7/

For upgrades:

http://www.cisco.com/cgi-bin/Support/PSP/psp_view.pl?p=Hard ware:2600&s=Software_Install ation#Sof tware_Fea tures_%2 6_ Versions

For installation documentation and release notes:

http://www.cisco.com/univercd/cc/td/doc/product/access/sc/slt/i ndex.htm

Cisco LAN S witch code

BAMS 2.63, 2.64,

5.x or higher For upgrades:

http://www.cisco.com/public/sw-center/sw-lan.shtml

For installation documentation and release notes:

2.65, 2.67i,

2.68, 3.08,

http://www.cisco.com/en/US/products/sw/voicesw/ps522/prod_t echnical_documen tati on.ht ml

3.10, 3.12,

3.13

HSI server 2.21

(backward compatible

For installation documentation:

http://www.cisco.com/en/US/products/sw/voicesw/ps1913/produ cts_user_guide_boo k09 186 a0080 116d 4d. html

with 2.20)

Cisco ITP IOS SS7 image

12.2(4) For con figurat ion doc umen t ation:

http://www.cisco.com/en/US/products/sw/iosswrel/ps5012/prod _ios_releases_home. html

Task 3: Plan and Execute Hard Drive Partitioning

By default, the Cisco EMF software is installed with the ObjectStore database configured for standard UNIX cooked partitions (partitions with readable director y structures). However, we re commend using raw partitions (partitions without a readable directory structure) for the database drives for larger networks because they offer these advantages over cooked partitions:

2-4

• The capability of having databases over 2 GB in size

• The ability to store database files across multiple drives

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Chapter 2 Installing Cisco MGC Node Manager

Performing a New Installation of the Cisco MGC Node Manager

Refer to the Cisco Element Management Framework Installation and Configuration G uide for a description of raw versus cooked partitions a nd for in struc tions for p artitionin g your h ard drives.

Task 4: Ensure That the Sun Solaris 8 Operating System Is Installed

Cisco MGC Node Manager machines shou ld have the Sun Solaris 8 operating system with CDE 1. 3 installed. The operating system installation script is provided by the hardware manufacturer.

If the Sun Solaris 8 operating system is not alread y installed, instal l it accor ding to instructi ons prov ided by the manufacturer.

Install the latest J2SE Solaris 8 patch cluster, which can be found at the following URL:

http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/patch-access

When the Solaris operating system is ins talled, go to Task 3: Plan and Exec ute Hard Drive Partitioning.

Note Please check that Solaris 8 is installed on you r Sun hardware. Sun hardware is typi cally shippe d with

Solaris 2.7.

Task 5: Obtain a Ci sco EMF L i cens e

You need a valid license key file available on the system to start Cisco EMF. In a distributed configuration, the lice nse key is required on th e Managem ent server.

Refer to the Cisco EMF Installation and Configuration Guide at:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uide_book09186a008 01a8e04. htm l

Task 6: Make System Modifications

Two kinds of system modifications are necessary after you have installed the Solaris opera ting system and set up disk drives:

• Setting up IP and remote user access information, described below

• Checking and, if needed , configurin g DNS. Refe r the Cisco EMF Installation and C onfiguration

Guide at:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuratio n_guide_book09186a 00801a 8e04. html

Setting Up IP and Remote User Access Information

After you have installed Solaris and added all hard drives, you will need to edit some files on the Management server that co ntain dat a for IP networ king and remo te user ac cess.

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Performing a New Installation of the Cisco MGC Node Manage r

Table 2 -2 IP Networking and Remote User Access Files

File Modification

/etc/defaultrout er Add the host name and IP a ddr ess of t he d efau lt gateway rout er that

provides network access between remote users, network devices, and the standalone system or the Mana gement server.

/etc/default/login Add a # symbol at the front of the line that says CONSOLE = /de v/co nsole

to comment out the line. If you do not comment out this line, users will not be able to login to the machine remotely.

/etc/default/login Add the login accounts for all users that will be accessing the server by

Telnet.

/etc/hosts Add the Presentation server’s host information.

Task 7: Install CiscoView 5.4

Chapter 2 Installing Cisco MGC Node Manager

CiscoView is a graphical device managemen t t ool based on the Sim pl e N etwork Mana ge ment Protocol (SNMP) that provides real-time views of networked Cisco devices. Cisco MGC Node Manager uses CiscoView to configure and monitor the Cisco SLT and the LAN switch (Cisco Catalyst 2900, 5500, and 6509) devices through a CiscoView server.

CiscoView is optional; install it only if you want to manage the Cisco SLT or LAN switches from Cisco MGC Node Manager.

You install CiscoView before installing Cisco MGC Node Manager 2. 5(2) so that you c an identi fy the CiscoView server IP address that must be entered whe n you install Cisco MGC Node Manager. CiscoView may be installed locally on the Cisco MGC Node Manager workstation, or on a remote server.

Step 1 Install Ci scoView 5.4 from the Cisco MGC Node Man ager f our th CD . For Ci scoView installation

details, refer to the CiscoView 5.4 Installation and Set up Guide at

http://www.cisco.com/en/US/products/sw/cscowork/ps4565/products_installation_guide _book09 186a0 0800e19f6.html.

Step 2 Write down the CiscoView server IP address, which will be needed in Task 9 when you install

Cisco MGC Node Manager.

Note CiscoView must use the default port numb er, 1741. Do no t m odify t his por t nu mbe r du ring

installation.

2-6

Note If you are using CiscoView, also make sure to install the CiscoView security module, after

installing Cisco MGC Node Manager . See the “Task 10. Install the CiscoV iew Secur ity Module”

section on page 2-15.

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Chapter 2 Installing Cisco MGC Node Manager

About Client Workstation Software

Client workstations must have Java 1.3 and Netscape 4.76 installed to use CiscoView as a client. (Other browsers may work but have not been verified.) Netscape 4.76 is installed with Cisco EMF . The correct version of Java 1.3 is packaged with CiscoView. When you launc h the CiscoView server the first time, you will be prompt ed t o download a nd insta ll the Java 1.3.1 version bundled w ith the plugin-131-sparc.tar CiscoView server. Follow the instructions displayed to download and install this plugin.

To use the CiscoView server, we also recommend that you install the latest J2EE Solaris patch cluster which can be found at the followin g URL:

http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/patch-access

Task 8: Install Cisco EMF 3.2

For basic installation, fo llow the proced ure descr ibed in Cha pter 2of the Cisco EMF Installation and Configuration Guide at:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uide_chapter09186 a0 0801a8 e1 4.h tml

Performing a New Installation of the Cisco MGC Node Manager

For a management server, choose Server Installation. For a presentation server (a client), choose Remote Client Installation. You do not need a license on a client machine.

After installing the base 3.2 version, go on to “Installing Cisco EMF Patches” section on page 2-7 . If you are using SSH fo r secu re co mmuni cati ons wit h SSH- enab led net work c ompone nts, con tinu e w ith Installing SSH. Finally, start the Cisco EMF Server, as described in “Starting Cisco EMF” secti on on

page 2-8.

Installing Cisco EMF Patches

Cisco MGC Node Manager requires Cisco EMF Service Pack 7 and 7.1. Refer to the Release Notes to check on any additional pat ches requi red.

To install Service Pack 7 and 7.1, follow these steps:

Step 1 Determ ine you r current Cisco EMF version and patch level:

cemf install -show

Step 2 Go to the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/cemf-sp32-sp1

Step 3 Download CEMF 3.2 Service Pack 7 software, CEMF3.2P7.tar.Z, to a directory on your hard drive. Step 4 Download and read the CEMF 3.2 Service Pack 7 Release Note, CEMF3.2P7DepRelNote.pdf. Step 5 Download CEMF 3. 2 Servi ce Pack 7. 1 softwar e, C EMF3. 2P71 .ta r.Z, to a directory on your h ar d drive. Step 6 Download and read the CEMF 3.2 Service Pack 7.1 Release Note, CEMF3.2P71DepRelNote.pdf.

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Step 7 Follow the patch installation instructions in the Release Note and in the Cisco EMF Installation and

Configuration Guide at the following location:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uide_book09186a008 01a8e04. htm l

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Performing a New Installation of the Cisco MGC Node Manage r

Installing the Cisco EMF SSH Add-On Package

To enable SSH support on Cisco MG C Node Manag er, you install the CEMF strong cr yptogra phic add-on package.

Note We re co mmend insta ll ing SSH on Cisc o MG C No de M ana ger a nd Cisc o VSPT bef ore instal ling it on

the Cisco PGW , so that you can use the element managers to monitor the installation process on the PGW and other managed compon ents .

Step 1 Downloa d the C EMF C rypt o Add-o n Pack age So ftware and th e CEM F Cry pto Ad d-on Packag e

Installation Guide available from the network management download page

http://www.cisco.com/kobayashi/sw-center/sw-netmgmt.shtml under Cisco Element Management

Systems - CEMF Strong Cr yptog raphi c So ftware . You must have authorization to download cryptographic software; if you do not, you are automatically redirected to an authorization request page.

Step 2 Follow the installation instructions in the CEMF Crytpo Add-on Package Installation Guide.

Note Make sure the entry of SSH exits in the /etc/services (on the machine where th e MNM is

installed).

Chapter 2 Installing Cisco MGC Node Manager

Caution Using # character in the /etc/motd banner may cau se probl ems i n th e SSH c onnec tivity as

Starting Cisco EMF

Start Cisco EMF as described in the following procedure:

Step 1 Log in to the system where you installed Cisco EMF, and enter su - root to become the root user. Step 2 Change t o the CEMF bin di rector y by entering:

cd <CEMF_ROOT>/bin

Where <CEMF_ROOT> is the directory where Cisco E MF is installed.

Step 3 If the Cisco EMF background processes ar e not alr eady runni ng, en ter:

./cemf start

Note Depending on your server, it may take 10-30 minutes for the Cisco EMF startup pr ocesses to

these #’s interfere in the expect scripts used in the MNM. In case you face problem using SSH with CEMF Crypto Add-on package installed and the SSH entry in the /etc/services file, please try rem oving your mot d ba nn er.

complete, with relatively longer startup if your database is new or has been reset.

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Chapter 2 Installing Cisco MGC Node Manager

Performing a New Installation of the Cisco MGC Node Manager

Task 9: Install Cisco MGC Node Manager 2.5(2) and Verify the Installation

Follow these instructions to install Cisco MGC Node Manager. If you are upgrading from V ersion 1.5 or

2.x, see the “Upgradin g f rom Pr evious Cisco MGC Node Manag er Versions” section on page 2-17 . Identify any necessary pa tch es by chec king t he lo cat ion given in the “Installation Soft ware ” section on

page 2-1.

Note You must install the Cisco M GC Node Man ager software a s root.

Follow the procedure bel ow to instal l C is co MGC Node Manager on a st anda lone system o r on both machines (Management server and Presentation server) in a distributed configuration. The Cisco MGC Node Manager installation process automatically detects if the Cisco EMF complete software is installed, or only the Cisco EMF Client, and then installs the correct Cisco MGC Node Manager component.

Note If you are installing another element manager to run co-resident with Cisco MGC Node Manager, this is

also the point in the installation sequence at which it should be installed. See the Release Notes for Co-Residence (of Ci sco MGC Node Manage r an d ano th er E MS) a t

http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/prod_release_ notes_list.html.

Installing Cisco MGC Node Manager

Step 1 Make sure that Ci sco E MF is runn ing. Step 2 Type cd <CEMF_ROOT>/bin, and enter the following command to verify that Cisco EMF is running:

>./cemf query Cisco EMF should display the following message:

CEMF Manager 3.2 initialized

Step 3 If you ar e not alrea dy logg ed in as root , enter su - root to become the root user. Step 4 Verify that the Volume Managemen t daemon is runni ng:

Enter the command ps -ef | grep vold. If the daemon i s r unnin g, yo u see the f ollowing outp ut: root 363 1 0 M ay 23 ? 0:01 /u sr/sbin/ vold

If the daemon is running, go on t o Step 5. If the da emon is not runnin g, start the daemon usi ng the following command:

/etc/init.d/volmgt start

Verify that the Volume Management daemon is running with the command provided above. If it is still not running, cont act your syste m admi nistr ator.

Step 5 Place the Cisco MGC Node Manager installation media into the CD-ROM drive. Step 6 Ente r cd /cdrom/cscocmnm.

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Step 7 Ente r ./cmnminstall

The Install Package opens an d display s the following optio ns:

1) CMNM V.2.5.2 Package

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Performing a New Installation of the Cisco MGC Node Manage r

q) Quit

Existing installations of any of the installation software are detected and are listed as “Already Installed”.

Step 8 Ente r 1 to install Cisc o MGC Node Manage r 2. 5(2 ).

The installation pro cess begins. Duri ng instal lation, you ar e asked for various kinds of input, summarized here:

• CiscoView Server IP address—Enter the IP address of the CiscoView server installed in Task 7. If

you are not using Cisco View, j ust press Ente r.

• Logfile directory lo cat ion—Press Enter to accept the default location /var/tmp or type another

location and press Enter.

• Logfile name—Press Enter to a cce pt t he de fault na me CSCOc mnm.l o g, o r typ e anot h er na me an d

press Enter.

After checking that disk space is sufficient, the Install Package asks if you want to continue with the installation.

Step 9 Ente r y to proceed with installation. The process typically takes from 15-40 minutes depending on your

system.

Chapter 2 Installing Cisco MGC Node Manager

When installation is complete, this message appears:

Everything appears to be installed correctly.

Go on to verify the installation.

Note If installation is not successful, check the installation log which by default is

/var/tmp/installCSCOcmnm.log.

Verifying the Installation

Verify that Cisco MGC Node Manager and CiscoView are installed properly before starting Cisco MGC Node Manager.

Verifying Element Managers

Step 1 Verify that th e C isc o MGC Node M an ag er Pack ag e i s i nst al le d usin g the f ol lowing co mm an d:

pkginfo CSCOcmnm

The following message s houl d appe ar:

application CSCOcmn m Cisc o MG C-Node Ma nag er(cmnm )2. 5

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Step 2 Ve rify that the Cisco MGC Node Manager Element Managers have been installed. Run the following

script to display the installed Cisco M GC Node Manager Element Managers and compare this with the list in the table below.

Cisco EMF Basedir/bin/cmnmversion -verbose

CSCOcmnm Tool Versions

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Chapter 2 Installing Cisco MGC Node Manager

Patch Build Build Name Version Level Num Type

----------------------------------- CSCOcmnm 2.5(2) 00 071404 REL CSCOcmcv 2.4 CSCOemhp 2.4 00 CSCOcemfm 3.2 Patch: 170007-06

------------------------------------

Performing a New Installation of the Cisco MGC Node Manager

Patch: 190701-05

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Performing a New Installation of the Cisco MGC Node Manage r

CSCOcmnm Element Manager Versions

Patch Build Build Name Version Level Num Type

----------------------------------- hostEMm 2.5 00 071404 REL

mgcEMm 2.5 00 071404 REL

------------------------------------

Note Specific information displayed from running this script varies according to the cmnm release and patch

you are using.

Table 2-3 Element Managers

mgcEM Common Elemen t Mana ger fo r Cisco MG C n ode d evices hostEM Element M a nage r for Cisc o MGC host signa li ng, t runki ng, an d

dial plan compon ents

Chapter 2 Installing Cisco MGC Node Manager

Note If you suspect problems in installation, check th e installation log file (which by default is

/var/tmp/installCSCOcmnm.log) to determine specifics.

Verifying the Installation of CiscoView 5.4

Verify the installation of CiscoView 5.4 by entering the following command:

./cmnmupdateCVip -s

• If the package is installed, you see the following:

Current Ciscoview IP Address: 10.10.10.10

where 10.10.10.10 is the server IP address.

• If the package is not installed, you see the following:

ERROR: information for “CSCOcmcv” was not found

CiscoVi ew is designed to work with CiscoWorks 2000. When installing CiscoV iew packages o utside this environment, certain functions are n ot supported. The following CiscoView buttons do not work in the Cisco MGC Node Man ager environmen t:

• Telnet

• CCO connection

• Preferences

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• About

• Help

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Chapter 2 Installing Cisco MGC Node Manager

Note When running xdsu, the f ollowing exce ption is gene rat ed a nd can b e ig nored :

ERROR: exception oc cur red wh ile examin ing In tegrati on Utilit y co nfi gurati on: com.cisco.nm.nmim.n mic .IntgU tilC heckCo nfi g

Changing the IP Address of the CiscoView Server If Needed

When you install Cisco M GC Node Manager, you fill in the IP address of the CiscoView server. If you need to change the IP address of the CiscoView server after Cisco MGC Node Manager is installed, enter the following command from the Cisco EMF base directory:

/cmnmupdateCVip -i <new CiscoView IP address>

Informa t io n similar t o th e fo ll owi ng i s d i sp la y e d:

cmnm CiscoView Server IP Addresses changed From: <old IP address> To : <new IP address>

Starting Cisco MGC Node Manager

Performing a New Installation of the Cisco MGC Node Manager

Step 1 Have Cisco EMF runnin g. Step 2 Log in w it h y our user ID. Step 3 Change to the Cisco EMF directory. For example:

cd /opt/cemf/bin

Note An X-server must be running, and the DISPLA Y environment variable must be properly configured. Use

one of the following commands, de pending on which she ll you are us ing, to set the x- displa y variable.

In “csh” or “tcsh ”: setenv DISPLAY <hostname>:0 In “sh” or “ksh”: DISPLAY=<hostname>:0;export $DISPLAY

Step 4 Ente r :

./cemf session

Step 5 When promp ted, ente r your login na me and password:

Note The default Cisco MGC Node Mana ger login a nd password are admin. Use the login and password

configured for your system.

Refer to the Cisco MGC Node Manager User’s Guide at

http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/products_user _guide_list.html; Chapter 3,

“Getting Started with Cisco MGC Node Manager” for help on navigation and ba sic operat ions.

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If you are using SSH for secure comm unica tions with SSH -enabl ed network devices, go on t o the next section, Getting Starte d with Secure Com municat ions on Cisco MGC Node Manager, page 2-14.

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Chapter 2 Installing Cisco MGC Node Manager

Performing a New Installation of the Cisco MGC Node Manage r

Getting Started with Secure Communications on Cisco MGC Node Manager

This section describes how to enable secu re commun ications on ne twork devices managed with Cisco MGC Node Manager.

Before y ou begin: You must have installed the Cisco EMF strong cryptographic add-on package in T ask 8 and you must k no w the se curit y po lic y for the elemen ts yo u are e nabl ing. (Secu re c ommun icatio ns a re enabled on the network elements directly, not using Cisco MGC Node Manager. See the component SSH installation documentation, such as

http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/mgcfm/941fm/ for th e C is co PGW

2200 Release 9.5(2).) You do not need to know the specific SSH version; Cisco MGC Node Manager automatically negotiates the correct SSH version, SSH 2 if available or SSH 1.x..

Do you have existing (alre ady d ep loyed in C isco MGC Node Mana ger) ne twor k el eme nts t hat are now SSH-enabled? See “To Upda te Existin g SSH-Enabl ed Network Elem ents ” secti on on pa ge 2-14.

Do you want to d eploy ne w netwo rk elem ents tha t are SSH-e nabled ? See “To Deploy New SSH-Enabled

Elements” section on page 2-14.

To Update Existing SSH-Enabled Network Element s

Use this procedure to set SSH as the secu r ity policy for network elements that are already deployed and have SSH enabled.

Step 1 In the M ap Viewer, select the SSH-en ab led ele ment you wa nt t o up da te. Step 2 Right-cli ck a nd c hoo se Tools > Accounts. The Accounts dialog box appears. Step 3 For Security Policy, select SSH. (None is the default.) Step 4 Click Save. Step 5 Repeat the above steps for the remaining SSH-enabled elements.

To Deploy New SSH-Enabled Elements

Use this procedure to dep loy new elements tha t have been SSH-enabled .

Step 1 In the Deployment Wizard template, for Security Policy select SSH. Enter other information as usual. Step 2 Click Finish.

Cisco MGC Node Manager discovers the elemen t using the ap propria te SSH protoc ol. Non-SNM P communication with the element will now use SSH secure utilities.

To Identify SSH-Enabled Elements

You can identify whether an element uses SSH by checking the Security Policy in its Accounts dialog box.

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Chapter 2 Installing Cisco MGC Node Manager

Performing a New Installation of the Cisco MGC Node Manager

Task 10. Install the CiscoView Security Module

If you are using CiscoView, the CiscoView Security Module must be installed on the CiscoView server after CiscoView and Cisco MGC Node Manager have been installed.

Step 1 Determine the IP address Cisco MGC Node Manager is using for the CiscoV iew server. For example, if

Cisco EMF is installed in /opt/cemf, enter:

- /opt/cemf/bin/cmnmupdateCVip -showip

Note An IP address of "0.0.0.0" is the local workstatio n.

Note If the address is not correct, see “Changing the IP Address of the CiscoView Server If Needed”

section on page 2-13 for how to change it.

Step 2 Locate the CSCOcvsec.pkg that is shipped with the Cisco MGC Node Manager software and resides in

the ciscoviewsecurity directory:

- cd ciscoviewse curi ty

If the CiscoView server is not installed on Cisco EMF server, go on to Step 3. If the CiscoView server is installed on the Cisco EMF server, s kip to Step 4.

Step 3 Use ftp to copy the CSCOcvsec package to the CiscoView server using the CiscoVie w serv er IP address

you determined wi th t he cm nmu pda te CVip command.

- ftp cvserverIPAddress cd /tmp binary put CSCOcvsec.pkg /tmp/CSCOcvsec.pkg

Telnet (or SSH) to the CiscoView server:

- telnet cvserver

You are now ready to install the package.

Step 4 Become the “root” user, (if not already “root”):

- su - root

Step 5 Install the package:

- /usr/sbin/pkgadd -d /tmp/CSCOcvsec.pkg

Note If you uninstall and reinstall Cisco MGC Node Manager, you must reinstall the secu rity pac kage.

Task 11: Set Up the X Terminal Workstations for Remote Access

You can access Cisc o MGC Node Manager remotely from a workstation or PC. Cisco MG C Node Manager has been tested with the Reflection 7.20 X server software package.

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Performing a New Installation of the Cisco MGC Node Manage r

Creating an XDMCP Connection

For Reflection software to display Cisco MGC Node Manager correctly, Reflection software must be run in XDMCP mode. F or host name, use the name of th e Presen tation se rver (in a distrib ute d conf igurati on) or of the standalone system.

Step 1 Start Reflection. Step 2 Fr om the C onn ectio n menu, sel ect New XDMCP Connection. Step 3 From the Method pull-down menu, select Broadcast or Direct, and continue with one of the following

set of steps: For Broadcast method:

a. Click Connect. b. Select the appropriate XDMCP computer. If you do not know which computer to select, contact your

system administrator.

For Direct method :

a. In the Host Name field, enter the host name of an XDMCP computer.

Chapter 2 Installing Cisco MGC Node Manager

b. Click Connect.

An X terminal window opens on the host mach ine. Start Cisco MGC Node Manager in the usual manner, as described in t he “Starting Cisco MGC Node Manager” section on page 2-13.

Note If the Cisco EMF Launchpad di spl ays but app ears t o b e i nact ive, chec k for a m ess ag e box be hin d t he

Launchpad reporting that ther e are insu f f icie nt colors a v aila ble for Ci sco EMF Manager. You can safely ignore the message (and close the message box), or remedy the problem as described in the next section.

Creating a Workstation Connection

Use the following procedure to connect to Cisco MGC Node Manager from a remote UNIX workstation:

Step 1 Open an X-terminal window. Step 2 Use Telnet to connect to the Cisco MGC Node Manager host. Step 3 Enter the f ollowing co mmand t o c han ge to the Cisc o MGC Node Manage r dire cto ry:

#cd /opt/cemf/bin

Step 4 Enter the following command to launch Cisco MGC Node Manager:

#./cemf session

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Chapter 2 Installing Cisco MGC Node Manager

Fixing the Insufficient Colors Problem

To fix the “… insufficient colors available for Cisco EMF Manager” problem, refer to the procedure in “Configuring Reflection X Version 7.20 to Support Cisco EMF Color Usage” in the Cisco EMF

Installation and Configuration Guide at:

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uides_list.html

Task 12. Synchr on ize Time

After installing Cisco MGC Node Manager, you should synchronize the time configured for the Cisco MGC, Cisco MGC Node Manager, and the Billing and Measurement Server (BAMS). To ensure that Cisco MG C No de Mana ger reco rds ar e corr ect, t hese co mpo nents should all be configu red to Greenwich Mean Time (GMT). Refer to the Cisco Media Gateway Controller Software Release 9 Software Installation Guide and the Billing and Measurement Server User’s Guide for your BAMS server for information about setting the time for these components.

Upgrading from Previous Cisco MGC Node Manager Versions

Task 13: Configure Network Devices to Forward Alarms

A final task in readying Cisco MGC Node Manager for network management is to configure the devices in the network so that they send alarm in format ion to Cisco MGC Node Manager. For details, refer to Chapter 3 in the C isco MGC N ode Ma nage r User ’s Guide at

http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/products_u ser_guide_list.html.

Note Migration from Cisco MGC Node Manager Release 1.5 to Cisco MGC Node Manager Release 2.5(2) is

not supported. Performan ce and alar m data ca nnot be migr ated to Cisco MG C Node Ma nager Re lease

2.5(2). The only recommended alternative is to create a seed file, which can be used for manual discove ry.

Upgrading from Previous Cisco MGC Node Manager Versions

If you are upgrading from a previous version of Cisco MGC Node Manager, the installation upgrade option installs Cisc o MGC Node Manage r Version 2.5( 2) and leaves your dat a i nta ct (fo r examp le, network data and user access setting s). You do not need to uninstall your previous version before upgrading.

Note Cisco MGC Node Manager 1.5 uses Cisco EMF 3.1. Cisco MGC Node Manager 2.5(2) and previous 2.x

versions use Cisco EMF 3.2.

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Note Although the upgr ade op tio n p res erves yo ur dat a, w e r ecom me nd t hat yo u p erfo rm a ba ckup be fo re

upgrading, as describe d in the “Uninstalling the Cisco MGC Node Manager Software” section on

page 2-20.

Perform the fol lowing ste ps t o u pgrad e fr om a pr evious Cisco MGC Node M anag er versi on:

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Upgrading from Previous Cisco MGC Node Manager Versio ns

Step 1 Check the “Installation Checklist” section on page 1-5 to identify any other tasks needed for the upgrade. Step 2 Have Cisco EMF and Cisco MGC Node Manager running. Change to the <cemf_root>/bin directory and

enter ./cemf query to check the current version.

Step 3 If you ar e not alrea dy logg ed in as root , enter su - root to become the root user. Step 4 Verify that the Volume Managemen t daemon is runni ng:

Enter the command ps -ef | grep vold. If the daemon i s r unnin g, yo u see the f ollowing outp ut: root 363 1 0 M ay 23 ? 0:01 /u sr/sbin/ vold

If the daemon is running, go on t o Step 5. If the da emon is not runnin g, start the daemon usi ng the following command:

/etc/init.d/volmgt start

Verify that the Volume Management daemon is running with the command provided above. If it is still not running, cont act your syste m admi nistr ator.

Step 5 Place the Cisco MGC Node Manager installation CD into the CD-ROM drive and enter cd

/cdrom/cscocmnm.

Step 6 Back up y our dat abase (se e t he “Uninstalling the Cisco M GC Node Manager Software” section on

page 2-20).

Chapter 2 Installing Cisco MGC Node Manager

Step 7 Start Cisco MGC Node Manager and in the Map Viewer remove the MGX objects in the

MGX-8260-View (refer to the Cisco MGC Node Mana ger User’s Guide, Chapter 5, “Modifying or Deleting Deployed Objects” at

http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/products_u ser_guide_list.html).

Step 8 Close C isco MGC Node Manager. Step 9 Install CEMF 3.2 Patch 6 and any later patches specified in the Release Notes. Step 10 Enter ./installCSCOcmnm -upgrade

The installatio n b egins. D uri ng inst alla tio n, you a re asked fo r various k inds of inpu t, su mm ar ize d h ere:

• Logfile directory lo cat ion—Press Enter to accept the default location /var/tmp or type another

location and press Enter.

• Logfile name—Press Enter to a cce pt t he de fault na me CSCOc mnm.l o g, o r typ e anot h er na me an d

press Enter.

Step 11 When the installation is complete, verify it according to the instructions in the “Verifyi ng the

Installation” section on page 2-10.

Step 12 After the upgrade completes, start Cisco MGC Node Manager and do the rediscover the following

objects:

• All BAMS objects, using the Map Viewer BA MS-View

• All HSI objects, using the Map Viewer HSI-View

2-18

Note During the upgrade proc ess, you may see error messa ges cause d by Cisco E MF trying to c reate

controllers that already exist. These messages may safely be ignored.

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Chapter 2 Installing Cisco MGC Node Manager

Backing Up Your Databases

If you are upgrading from Cisco M GC Node Manager 1.5, you must back up your databases. If yo u are upgrading from Cisc o MGC Node Manage r 2.x , the up grade p roce ss r etai ns your d ata bases , but i t is nonetheless good prac ti ce to ba ck u p your d ata bases be fo re u pgr ad ing. For mo re d eta ils, see the Cisco EMF Installati on and Co nfiguration Guid e.

Upgrading from Previous Cisco MGC Node Manager Versions

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Chapter 2 Installing Cisco MGC Node Manager

Uninstalling the Cisco MGC Node Manager Software

Cisco EMF must be running t o uninstall Cisc o MG C Node Mana ger. Use the following procedure to uninstall the Ci sco MGC Node Manager sof tware:

Step 1 If Cisco MGC Node Manager is open, cl ose it. Do not st op Cisco EMF. Step 2 Enter the following command:

<CEMF_ROOT>/uninstall/uninstallCSCOcmnm

Information similar to the following will be displayed:

--------------- -- ----- --- ----- -- --- ----- -- --- ----- -- --- ----- -- ----- -- Ci sco M NM U nins ta lla ti on Wed Jul 10 09:56:16 AM

--------------- -- ----- --- ----- -- --- ----- -- --- ----- -- --- ----- -- ----- -- -

Step 3 When prompted, verify that you want to uninstall Cisco MGC Node Manager. The following message is

displayed:

Have your databases been backed up [y/n]: [n] y

Step 4 Ente r y. You cannot uninstall Cisco M GC Node Man ager un less you answe r y. Step 5 When promp ted, ent er the log file di rector y locat ion and th e logfile name. Th e following message is

displayed:

Continue with CSCOcmnm uninstall [y,n,?] y

Step 6 Ente r y, and Cisco MGC Node Manag er i s uninsta lled.

Verifying Uninstallation of Cisco MGC Node Manager

After uninstalling Ci sco MGC Node Manage r, you shoul d veri fy t he u ninst alla tion. Us e the f ollowing procedure to verify that the Cisco MGC Node Manager package is not installed:

Step 1 Ente r pkginfo CSCOcmnm.

The following message s houl d appe ar: ERROR: information for "CSCOc mnm" was not found

Step 2 Ente r pkginfo | grep EM to verify that no Cisco MGC Node Manager Element Managers are installed.

The following message s houl d appe ar: ERROR: information for "CSCOc mcv" was not found Cisco MGC Node Manag er is uni nstal led.

2-20

Installation Guide for the Cisco MGC Node Manager 2.5(2)

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Chapter 2 Installing Cisco MGC Node Manager

Uninstalling Cisco EMF

You must uninstal l Cisco MGC Node Manager befor e uninstal ling Cisco EM F. When Cisco EMF is deinstalled, all Cisco EMF processes are automatically stopped. If ObjectStore was installed as part of the Cisco EMF installation, it is remov ed during uninstalla tion. If Objec tStore was installe d as a separate package before the Cisco EMF installation, ObjectStore s till remains installed after Cisco EMF is deinstalled.

Use the following procedure to uninstall Cisco EMF:

Step 1 As a superuse r (su ), log in to the machine where Cisco EMF is installed. Step 2 Ensure that Cisco MG C No de Man ag er ha s be en dei nsta lled. Step 3 At the com mand line pr ompt, ent er the fol lowing command to change to the Cisco EM F bin direct ory:

cd /opt/<CEMF_ROOT>/bin

Step 4 At the com mand line pr ompt , enter:

./cemfinstall -remove

Step 5 Choose a n option fr om the m en u.

For more details, see the Cisco Element Management Framework Installation and Configuration Guide at

http://www.cisco.com/en/US/products/sw/netmgtsw/ps829/products_installation_and_configuration_g uides_list.html.

Uninstalling Cisco EMF

Troubleshooting Common Installation Pro blems

Carefully followin g the “Installation Checklist” section on page 1-5, will avoid most installation pitfalls. If a problem do es occu r, check thi s se ct ion f or tro uble shoo tin g g uid el ines.

INDEX

CEMF SSH add-in download 2-2 CEMF SSH add-on

installing

2-8

CEMF strong cryptographic download 2-2 changing

hostname of Cisco MNM serv er

2-22

IP address of Cisco MNM server 2-22

checklist

for installation

1-5

Cisco EMF

license

2-5

patches 2-7

Cisco MNM

problems starting

2-22

CiscoView 2-12 CiscoView security mo dule 2-15 CiscoWorks 2000 2-12 Client server

see Presentation server

1-3

Client software 1-2 configurations

of Cisco MNM

1-2

Cooked partitions 1-5 crypto for CEM F 2-2

getting started

with SSH on Cisco MGC Node Mana ger

GMT 2-17

hard drive

partitioning

2-4

hardware

required

1-2

identifying

SSH-enabled elements in Cisco MGC Node

Manager

information

required for installation

installa ti on

overview

troubleshooting 2-21 installing SSH on CEM F 2-8 IP address

of Cisco MNM serv er IP information

setting up

2-14

2-2

1-1

2-22

2-5

2-13

database storage 1-4 deploy network elemen ts for SSH 2-14 distributed Cisco MNM c onfi gurat ion 1-2

OL-4062-02

Language

on Solaris

Installation Guide for the Cisco MGC Node Manager 2.5(2)

2-2

IN-1

Index

LAN switch 2-6 license

for Cisco EMF

2-5

license challenges

troubleshooting

2-23

Locale

on Solaris

2-2

Management server 1-2 multiple disk drives 1-4

ObjectStore software 1-2 operating system 2-2 overview

of installation

1-1

partitioning

hard drive

2-4

patches

for Cisco EMF

2-7

for network device software 2-4 Planning and Installation Che cklis t 1-5 Presentation server 1-2

Raw partitions 2-4 remote user access

setting up required hardwar e 1-2 required information 2-2 required software 2-1

2-5

for network de vice s 2-3

security enhancements

installing on CEMF

2-8

security module, CiscoView 2-15 Server software 1-2 setting up

IP and remote user access information

software

client

1-2

required 2-1 required on managed network devices 2-3

server 1-2 software requirements 2-5 Solaris 2.6 2-2 Solaris Language 2-2 Solaris Locale 2-2 SSH 2-15

installing on CEMF 2-8 SSH download for CEMF 2-2 SSH-enabled e l emen t s

identifying in Cisc o MG C No de M ana ger SSH for CEMF

installing

2-8

SSH on Cisco MGC Node Manager

getting started

2-13

standalone Cisco MNM confi guratio n 1-2 starting Cisco MNM

problems with

2-22

strong crypto for CEMF 2-2

installing 2-8

troubleshooting

installation

2-21

2-5

2-14

IN-2

Installation Guide for the Cisco MGC Node Manager 2.5(2)

OL-4062-02

update network elements for SSH 2-14

XDMCP connection 2-16 X terminal

software

2-2

Index

OL-4062-02

Installation Guide for the Cisco MGC Node Manager 2.5(2)

IN-3

Index

IN-4

Installation Guide for the Cisco MGC Node Manager 2.5(2)

OL-4062-02

Cisco Systems MGC Node Manager User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Installation Overview and Planning

Installation Overview

Determine Your Hardware Requirements

Supported Configurations

Hardware Requirements

Disk Drives and Database Storage

Installation Checklist

Installing Cisco MGC Node Manager

Task 1: Gather Installation Software and Required Information

Installation Software

Required Information

Task 2: Ensure That Network Devices Have the Correct Software

Task 3: Plan and Execute Hard Drive Partitioning

Task 4: Ensure That the Sun Solaris 8 Operating System Is Installed

Task 5: Obtain a Ci sco EMF L i cens e

Task 6: Make System Modifications

Setting Up IP and Remote User Access Information

Task 7: Install CiscoView 5.4

Verifying the Installation

Verifying Element Managers

Verifying the Installation of CiscoView 5.4

Task 10. Install the CiscoView Security Module

Task 11: Set Up the X Terminal Workstations for Remote Access

Creating an XDMCP Connection

Creating a Workstation Connection

Fixing the Insufficient Colors Problem

Task 12. Synchr on ize Time

Task 13: Configure Network Devices to Forward Alarms

Backing Up Your Databases

Uninstalling Cisco EMF

Troubleshooting Common Installation Pro blems

INDEX