Cisco IP Phone 7800 User Manual

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Data Sheet

Cisco IP Phone 7800 Series

The Cisco® IP Phone 7800 Series is a cost-effective, high-fidelity voice
communications portfolio designed to improve your organization’s people-centric
communications, while reducing your operating costs.

It combines an attractive new ergonomic design with “always-on” reliability and secure encrypted communications.
The Cisco® IP Phone 7800 Series delivers advanced IP Telephony features and crystal clear wideband audio
performance to deliver an easy-to-use, full-featured voice communications experience on Cisco on-premises and
hosted infrastructure platforms and third party hosted call control.

The Cisco® IP Phone 7800 Series introduces four models to the Cisco IP Phone portfolio. From left-to-right
(Figure 1), they are:

●

Cisco IP Phone 7811 supporting one line (available in charcoal only)

●

Cisco IP Phone 7821 supporting two lines (available in charcoal and white)

●

Cisco IP Phone 7841 supporting four lines (available in charcoal and white)

●

Cisco IP Phone 7861 supporting sixteen lines (available in charcoal and white)

Figure 1. Cisco IP Phone 7800 Series

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The line keys on each model are fully programmable. You can set up keys to support either lines, such as directory
numbers, or call features like speed dialing. You can also boost productivity by handling multiple calls for each
directory number, using the multi-call per-line appearance feature. Tri-color LEDs on the line keys support this
feature and make the phone simpler and easy to use.

Fixed function keys on all models give you one-touch access to service, messaging, directory, hold/resume,
transfer, and conference features. A full-duplex speakerphone lets you set up clear multi-party conferences for
flexible, productive collaboration.

The Cisco IP Phone 7800 Series sets a new standard in usability and delivers a context-sensitive user experience.
It features a high-resolution 3.5” (396x162) greyscale display with white backlighting on the IP Phone 7821, 7841
and 7861, and a 3.2” (384 x106) display without backlighting on IP Phone 7811, for easy reading. Localized
language support, including right-to-left onscreen text, meets the needs of global users.

The Cisco IP Phone 7800 Series is also more energy-efficient and eco-friendly, to support your green initiatives.
Each phone supports Power-over-Ethernet (PoE) Class 1 and Cisco’s EnergyWise™, and is Energy Star certified.
A standard power-save option is available on the IP Phone 7821, 7841 and 7861 to reduce power consumption
during off-hours, save money and maximize energy efficiency.

The IP Phone 7800 Series portfolio is ideal for any mid-sized to large enterprise company that wants to update its
phone system from a traditional analog or digital-based system to an IP Communications system. It’s also an
excellent choice if you’re seeking to expand your voice communications support with your current Cisco Unified
Communications solution. Small businesses who have interest in the Cisco IP Phone 7800 Series, but have
investment in or are considering third party hosted call control services, are also candidates for the IP Phone 7800
Series.

© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 9

Features

Benefits

Hardware Features

Ergonomic design

●

The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.

Graphical display

●

White backlit, greyscale, 3.5” 396×162 pixel-based display on the IP Phone 7821, 7841 and 7861.

●

Non-backlit, greyscale, 3.28” 384×106 pixel-based display on the IP Phone 7811.

●

Provide scrollable access to calling features and text-based XML applications.

Handset ● The handset is a standard wideband-capable audio handset (connects through an RJ-9 port) for the IP Phone

7821, 7841 and 7861.

●

The default handset is a standard narrowband-capable audio handset (connects through an RJ-9 port) for the IP
Phone 7811, and wideband on handset is available with purchase of additional wideband handset.

●

The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness
requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements
by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The
dial pad is also ADA-compliant.

●

The narrowband handset (for the IP Phone 7811) produces a magnetic field that attracts small metallic objects
such as pins and staples. To avoid possible injuries do not keep small metallic objects close to the handset.

Headset ● The analog headset jack is a standard wideband-capable RJ-9 audio port for the IP Phone 7821, 7841, and

7861.

Backlit Indicator

●

The phone supports backlit indicators for the audio path keys (handset, headset and speakerphone), select key,
line keys, and message waiting.

●

Headset key is not available on the IP Phone 7811.

Volume control

●

A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.

Full duplex
speakerphone

●

Full-duplex speakerphone allows gives you flexibility in placing and receiving calls. For added security, the
audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.

Bezel ● The IP Phone 7821, 7841 and 7861 include a default black bezel (replaceable), and an optional silver bezel is

also available separately.

●

The IP Phone 7811 is available with a black bezel.

Dual-position foot stand

●

The display is easy to view and the buttons and keys are easy to use. The two-position foot stand supports
viewing angles of 30 degrees and 45 degrees; you can remove the foot stand for wall mounting, with mounting
holes located on the base of the phone. (IP Phone 7821, 7841 and 7861)

●

Only 1 foot-stand position (45 degrees) is supported on the IP Phone 7811.

Wall-mountable

●

The phone can be installed on a wall using optional wall-mount kit (available separately).

Electronic hook switch

●

The hookswitch can be controlled electronically with a third party headset connected to the auxiliary port for the
IP Phone 7821, 7841, and 7861.

Keys ● The phone has the following keys

◦ Line keys
◦ Soft-keys
◦ Two-way navigation and select keys
◦ Hold/Resume, Transfer and Conference keys
◦ Messaging, Service and Directory keys
◦ Standard key pads
◦ Volume control toggle key
◦ Speakerphone, headset and mute keys (Headset key is not available on the IP Phone 7811)

Ethernet cables

●

The IP Phone 7811, 7821, 7841, and 7861

◦ Category 3/5/5e/6 for 10-Mbps cables with 4 pairs
◦ Category 5/5e/6 for 100-Mbps cables with 4 pairs

●

The IP Phone 7841

◦ Category 5/5e/6 for 1000-Mbps cables with 4 pairs

Features and Benefits

Table 1 lists features and benefits of the Cisco® IP Phone 7800 Series.

Table 1. Features and Benefits