Cisco IP DECT 6800 Series, IP DECT 210, IP DECT 6825 User Manual
Cisco IP DECT 6800 Series User Guide
First Published: 2019-02-18
Last Modified: 2019-03-15
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,
INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH
THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,
CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,there is no guarantee that interference
will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are
encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of
the UNIX operating system. All rights reserved. Copyright©1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS.
CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network
topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional
and coincidental.
All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates inthe U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com
go trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any
other company. (1721R)
©
2019 Cisco Systems, Inc. All rights reserved.
CONTENTS
CHAPTER 1
Your Handset 1
Your Handset 1
Getting Started 2
Turn On Your Handset 2
Turn Off Your Handset 2
Report an Emergency Situation 2
Lock the Handset Keypad 2
Unlock the Handset Keypad 3
Buttons and Hardware 3
Navigation 7
Supported Characters 7
Handset Screen Features 8
Header Icons 9
Differences Between Phone Calls and Lines 10
Phone Batteries 11
Care of Your Handset 11
CHAPTER 2
Clean the Handset Screen 12
Clean the Handset Exterior 12
If You Drop Your Handset in Water 13
Additional Help and Information 13
Cisco IP DECT 6800 Series Documentation 14
Lost Phone Connectivity 14
Cisco One-Year Limited Hardware Warranty Terms 14
Handset Setup 15
Handset Hardware Installation 15
Cisco IP DECT 6800 Series User Guide
iii
Contents
Handset Package Contents 15
Install the Battery in the Handset 16
Remove the Handset Clip 19
Handset Battery Charging 21
Set Up the Charging Cradle 21
Charge the Handset Battery 21
Automatic Handset Configuration 22
Manual Handset Configuration 22
Handset Firmware Upgrades 23
CHAPTER 3
Calls 25
Make Calls 25
Make a Call 25
Make a Call on a Different Line 25
Make a Call with the Speakerphone 26
Make a Call with a Headset 26
Speed Dial Calls 26
Assign a Speed Dial Number 26
Make a Speed Dial Call 28
Answer a Call 28
Answer an Alarm Call 29
Answer Call Waiting 29
Silence an Incoming Call 29
End a Call 30
Hold and Resume a Call 30
Swap Between Active and Held Calls 30
Mute Your Call 30
Create a Conference Call 31
Transfer a Call 31
BroadWorks Shared Call Appearance 31
Star Codes 32
Return a Call with a Star Code 32
Transfer a Call with a Star Code 32
Activate and Deactivate Call Forward All with Star Codes 32
Cisco IP DECT 6800 Series User Guide
iv
Activate and Deactivate Call Waiting with Star Codes 33
Block and Unblock Outgoing Caller Information with a Star Code 33
Block and Unblock Anonymous Calls with a Star Code 33
Turn Do Not Disturb On and Off with a Star Code 34
Use Push to Talk 34
Contents
CHAPTER 4
CHAPTER 5
Text Messages 35
Text Messages 35
Send a Text Message 35
Reply to a Text Message Immediately 36
Add a Text Message Sender to Your Local Contacts 37
Append a Text Message Sender to a Local Contact 37
Forward a Text Message 38
Delete a Text Message Immediately 38
Delete all Text Messages 39
View Your Text Message History 39
Reply to a Text Message from Your Text History 40
Delete a Text Message from the Text Message History 40
Delete all Text Messages from the Text Message History 41
Configure Your Text Message Settings 41
Contacts and Directories 43
CHAPTER 6
Local Contacts 43
Add a Local Contact 43
Call a Local Contact 44
Edit a Local Contact 44
Delete a Local Contact 45
Delete all Local Contacts 45
Directories 45
Call a Central Directory Contact 45
Recent Calls and Voicemail 47
Recent Calls List 47
View Your Recent Calls 47
Cisco IP DECT 6800 Series User Guide
v
Contents
Call Someone in Your Recent Calls List 47
Access Your Voicemail 48
CHAPTER 7
Alarms, Alarm List, and F-Keys 49
Alarms 49
Set an Alarm 49
Set a Recurrent Alarm 50
Set the Snooze Time 50
Respond to an Alarm 50
Emergency Alarm List 51
View the Received Emergency Alarms 51
Function Keys 51
Set up an F-Key 52
Make a Call with an F-Key 52
Add an F-key to Your Speed Dial List 52
Delete an F-Key 53
Delete all F-Keys 53
View Your Speed Dial List 54
CHAPTER 8
Settings 55
Settings Menu 55
Audio Settings 55
Set Silent Mode from the Settings Menu 55
Set the Ring Volume from the Settings Menu 55
Set the Ringtone For Different Call Types 56
Set the Alert Volume 57
Set the Handset Vibration Mode 57
Set the Tone When a Key is Pressed 57
Set the Confirmation Sound 58
Set the Coverage Warning 58
Set the Charger Warning 58
Time and Date 59
Set the Time Format 59
Set the Date Format 59
Cisco IP DECT 6800 Series User Guide
vi
Set the Handset Language 60
Set the Handset LED 60
Set the Timer to Turn Off the Screen 61
Security Menu 61
Set the Handset Lock and PIN 61
Set the Timer to Automatically Lock the Handset 62
Change the Settings PIN 63
Set the Handset Name 63
Set Auto Answer 63
Allow the Handset to Ring While Charging 64
Set Do Not Disturb 64
Hide Your Caller ID When You Make a Call 65
Call Forward 65
Contents
CHAPTER 9
Set Call Forward Unconditional 65
Set Call Forward When There is No Answer 66
Set Call Forward When the Line is Busy 66
Set the Idle Screen Saver 67
Set the Idle Clock 67
Bluetooth 68
Bluetooth and Your Handset 68
Enable Bluetooth 68
Search and Pair a Bluetooth Device 68
Manage the Paired Bluetooth Devices 69
Turn on Push To Talk 69
Set the Ring Volume for an Incoming Call 70
Change the Volume on a Call 70
Accessories 71
Supported Headsets 71
CHAPTER 10
Important Headset Safety Information 71
Audio Quality 72
Troubleshooting 73
General Troubleshooting 73
Cisco IP DECT 6800 Series User Guide
vii
Contents
Handset Doesn't Ring 73
Handset Doesn't Respond to Key Presses 73
Handset Screen Displays "Searching" 74
View the Handset Status 74
Reset the Handset Settings 74
CHAPTER 11
Product Safety and Security 77
Safety and Performance Information 77
Safety Guidelines 78
Battery Safety Notices 78
Power Outage 79
Regulatory Domains 79
Health-Care Environments 79
External Devices Usage 79
System Behavior During Times of Network Congestion 80
Compliance Statements 80
Compliance Statements for the European Union 80
CE Marking 80
RF Exposure Statement for the European Union 80
Compliance Statements for the USA 81
General RF Exposure Compliance 81
Part 15 Radio Device 81
viii
Compliance Statements for Canada 81
Canadian RF Exposure Statement 81
Compliance Statements for New Zealand 82
Permit to Connect (PTC) General Warning 82
Use of IP Networks with the PSTN 82
The Use of Voice Compression Through the PSTN 82
Echo Cancellation 82
Compliance Statements for Taiwan 83
DGT Warning Statement 83
Compliance Statement for Argentina 83
Compliance Statements for Brazil 83
Compliance Statement for Singapore 84
Cisco IP DECT 6800 Series User Guide
Cisco Product Security Overview 84
Important Online Information 84
Contents
Cisco IP DECT 6800 Series User Guide
ix
Contents
Cisco IP DECT 6800 Series User Guide
x
Your Handset
Your Handset
The Cisco IP DECT 6800 Series is made up of the Cisco IP DECT 210 Multi-Cell Base Station and the Cisco
IP DECT Phone 6825 Handset.
Figure 1: Cisco IP DECT 210 Multi-Cell Base Station and Cisco IP DECT Phone 6825 Handset
CHAPTER 1
• Your Handset, on page 1
• Getting Started, on page 2
• Buttons and Hardware, on page 3
• Care of Your Handset, on page 11
• Additional Help and Information, on page 13
The handsets communicate with the base station using Digital Enhanced Cordless Telecommunications (DECT)
to provide call functions.
In this document, the term phone means the handset and the term system means the handset and base station.
Note
Not all features may be supported by your handset. Contact your service provider for the supported features.
Cisco IP DECT 6800 Series User Guide
1
Getting Started
Getting Started
Turn On Your Handset
Procedure
Press and hold Power/End until the screen turns on.
Turn Off Your Handset
Procedure
Your Handset
Press and hold Power/End until the screen turns off.
Report an Emergency Situation
Your handset has an emergency button, located at the top of the handset. If set up by your administrator, you
can press this button to raise an alert in an emergency situation. The handset places a call to a predefined
emergency number and automatically turns on the speakerphone.
Procedure
Press and hold Emergency for 3 seconds.
Lock the Handset Keypad
You can manually lock the keypad to stop accidental dialing.
Note
When the keypad is locked, you can only dial emergency numbers.
Cisco IP DECT 6800 Series User Guide
2
Your Handset
Procedure
Press and hold Asterisk until the message “Press and hold *” and the key lock icon ( or ) are
displayed on the screen.
Related Topics
Set the Handset Lock and PIN, on page 61
Set the Timer to Automatically Lock the Handset, on page 62
Unlock the Handset Keypad
If the keypad is locked, you must unlock it before you can place most calls. You may need to input a PIN to
unlock the handset.
Unlock the Handset Keypad
Note
When the keypad is locked, you can only dial emergency numbers.
Procedure
Press and hold Asterisk until the message “Press and hold *” and the key lock icon or
doesn't display on the screen.
Related Topics
Set the Handset Lock and PIN, on page 61
Set the Timer to Automatically Lock the Handset, on page 62
Buttons and Hardware
Your handset has many buttons and hardware features that you will use regularly. Use the following figure
and table to identify the important button and hardware features.
Cisco IP DECT 6800 Series User Guide
3
Buttons and Hardware
Your Handset
Figure 2: Cisco IP DECT Phone 6825 Handset Buttons and Hardware
Table 1: Cisco IP DECT Phone 6825 Handset Buttons and Hardware
Indicator light (LED)1
Emergency button2
Headset port3
DescriptionName or GroupingItem
Indicator light—Use the light to identify states. You
can configure the event that triggers the red, yellow,
or green LED.
Emergency Raises an emergency alarm,
if configured.
Headset port with cover . Remove the protective
cover and plug in a headset or ear buds (3.5 mm audio
jack).
Cisco IP DECT 6800 Series User Guide
4
Your Handset
Buttons and Hardware
DescriptionName or GroupingItem
4
Softkeys, handset control buttons
(Speaker, Menu), Navigation
Softkeys Activate the option
displayed on the screen.
cluster, call control buttons
(Answer/Send, Power/End).
Speaker Toggle the speaker mode on or off for
the handset.
Menu Access directories, settings, status, and
other information.
Navigation cluster Navigation ring and Select
button:
• Navigation ring (outer ring): Move up, down,
left, or right.
• Select button (center of the cluster): select
a menu item.
Answer/Send Answer a ringing call or, after
dialing a number, place the call.
Power/End Turn the handset on or off, or end
a connected call. In menus, the button returns you to
the previous screen.
Cisco IP DECT 6800 Series User Guide
5
Buttons and Hardware
Your Handset
DescriptionName or GroupingItem
Keypad5
Dial numbers and enter letters.
One
• Enter “1” when you dial a number.
• Access voicemail. Press and hold to
automatically dial the voicemail system.
• Enter these special text characters: . ! ? , - " @
+ ; :
Asterisk
• Press and hold to add the plus (+) symbol at the
beginning of a phone number.
Zero
• Enter “0” when you dial a number.
• Press and hold to lock or unlock the keypad.
• Enter a space.
Pound
• Press and hold to silence the handset ringer. If
configured, the handset will vibrate instead.
• Enter this special text characters: #
Use the keys 2 through 9 to enter letters and numbers.
Note
In some languages, additional characters
may be present.
Cisco IP DECT 6800 Series User Guide
6
Your Handset
Navigation
DescriptionName or GroupingItem
Volume and Mute buttons6
Volume
• When the handset is idle, change the ring volume
or turn off the ringer.
• During a call, control the speaker volume for the
active handset, headset, or speaker.
Mute Toggle the mute feature on or off.
Navigation
Use the outer ring of the Navigation cluster to scroll through menus and to move between fields. Use the inner
Select button of the Navigation cluster to select menu items.
Supported Characters
When you input information, the Cisco IP DECT Phone 6825 Handset supports the following characters:
Cisco IP DECT 6800 Series User Guide
7
Handset Screen Features
Your Handset
Figure 3: Supported Characters
Handset Screen Features
The screen shows information about your handset such as directory number, date and time, and softkeys. The
screen is made up of three sections: the header row, the middle section, and the footer row.
Figure 4: Handset Screen
1
At the top of the screen is the header row. The header row displays the radio signal strength and
battery charge, as well a number of icons. The icons display when features are active.
If your organization uses the BroadWorks Shared Call Appearance feature, a row of boxes displays
immediately below the header row.
Cisco IP DECT 6800 Series User Guide
8
Your Handset
Header Icons
Header Icons
2
The middle of the screen displays the information associated with the handset: date and time,
configured handset owner, and handset phone number.
3
The bottom row of the screen contains the softkey labels. Each label indicates the action for the
softkey button below the screen. Sometimes, icons are displayed above the softkey labels.
Related Topics
BroadWorks Shared Call Appearance, on page 31
The header icons tell you about the handset state. This section displays the header icons and gives their
meaning. The header row icons can be different when do not disturb (DND) is enabled.
Audio Path Icons
DescriptionDND Mode IconIcon
Speaker is off
Headset in use.
Handset is muted.
Bluetooth Icons
Network Icons
DescriptionDND Mode IconIcon
Bluetooth is connected.
Bluetooth is disconnected.
DescriptionDND Mode IconIcon
No network connection.
Weak network connection.
Good network connection.
Better network connection.
Best network connection
Cisco IP DECT 6800 Series User Guide
9
Differences Between Phone Calls and Lines
Battery Icons
Your Handset
DescriptionDND Mode IconIcon
Battery is depleted. Recharge the battery to use the handset.
Battery is 1% to 24% charged. Recharge the battery as soon as
possible.
Battery is 25% to 49% charged.
Battery is 50% to 74% charged.
Battery is 75% to 100% charged.
Battery is charging.
Call-Related Icons
Other Icons
DescriptionDND Mode IconIcon
Answered call
Dialed call
Do not disturb is enabled.
Phone is forwarded.
Voicemail message waiting.
Missed call
DescriptionDND Mode IconIcon
Handset keypad is locked.
Message
Differences Between Phone Calls and Lines
We use the terms lines and calls in very specific ways to explain how to use your phone.
Cisco IP DECT 6800 Series User Guide
10
Your Handset
Phone Batteries
Your phone contains a lithium ion battery. The fully charged battery provides the following hours of service:
The battery life is reduced when the phone is turned on. Calls, messages, application use, Bluetooth use, and
actions like menu navigation use power and reduce the talk time. Your phone screen dims and turns off after
a configurable period of inactivity to reduce battery drain.
Phone Batteries
• Lines—Each line corresponds to a directory number or intercom number that others can use to call you.
You have up to four lines.
• Calls—Each line can support up to two calls. However, you can have only two calls on the handset.
Only one call can be active at any time; the other call is automatically placed on hold.
Here is an example: If you have four lines and each line supports two calls, then you can have two
connected calls at one time. These two calls can be on the same line or on different lines. Only one of
those calls is active and the other is a held call.
• Up to 17 hours of talk time
• Up to 200 hours of standby time
Related Topics
Set the Timer to Turn Off the Screen, on page 61
Care of Your Handset
You can clean your handset. Make sure you follow our cleaning instructions.
Clean your handset immediately if it comes in contact with anything that may cause stains, or other damage;
for example, dirt or sand, ink, makeup, soap, detergent, acids, acidic foods, or lotions.
Caution
Do not blow or use compressed air (for example, aerosol cans, low- or high-pressure air nozzles) to clean the
openings of the handset.
Do not use a vacuum cleaner or other suction device to clean the openings of the handset.
Do not use pins or other objects to clean the openings of the handset.
Use of air, suction, or mechanical objects to clean the openings can damage the handset and voids the handset
warranty.
If you happen to drop the handset into water, or it gets splashed, follow our instructions to dry off the handset.
See If You Drop Your Handset in Water, on page 13.
Cisco IP DECT 6800 Series User Guide
11
Clean the Handset Screen
Clean the Handset Screen
Procedure
If your handset screen gets dirty, wipe it with a soft, dry cloth.
Your Handset
Caution
Do not use any liquids or powders on the phone because they can contaminate the handset components
and cause failures.
Clean the Handset Exterior
You can clean the handset exterior using a dry, lint-free cloth. For the health-care environment, we recommend
that you use Caviwipes™and Saniwipes™to thoroughly clean the handset. Caviwipes and Saniwipes contain
up to 17% isopropanol.
Any cleaning solution containing a higher amount of isopropanol, including pure isopropanol, or an alternative
alcohol-based liquid could potentially damage the handset. Do not clean the handset with bleach or other
caustic products.
Excessive use of Caviwipes and Saniwipes more than 3 times a day will damage the handset surface coating
and will change the appearance of handset.
Clean your handset immediately if it comes in contact with anything that may cause stains, or other damage;
for example, dirt or sand, ink, makeup, soap, detergent, acids, acidic foods, or lotions.
Caution
Do not blow or use compressed air (for example, aerosol cans, low- or high-pressure air nozzles) to clean the
openings of the handset.
Do not use a vacuum cleaner or other suction device to clean the openings of the handset.
Do not use pins or other objects to clean the openings of the handset.
Use of air, suction, or mechanical objects to clean the openings can damage the handset and voids the handset
warranty.
Procedure
Step 1 Remove the handset from the charger.
Step 2 Wipe the handset and screen with a soft, lint-free cloth or with an approved sanitizing wipe.
Step 3 If there are foreign objects (for example, fine sand) in an opening in the handset, tap the handset against your
hand to dislodge the objects.
Cisco IP DECT 6800 Series User Guide
12
Your Handset
If You Drop Your Handset in Water
If you drop your handset in water, here's what you do:
• Gently shake the water off the handset.
• Dry the handset with a soft, dry, lint-free cloth.
• Leave your handset in a dry area with some air flow; for example, a fan blowing cool air can be directed
onto the handset speaker grill to help the handset dry out. Just don't put the fan close to the handset.
Here are some things you don't do:
• Don't open the battery door while the handset is wet.
• Don't use compressed air to blow off the water.
• Don't use a hair dryer to dry off the handset.
• Don't put a cotton swab, paper towel, or cloth into the headset jack or inside the battery compartment.
• Don't tap the handset on a hard surface.
If You Drop Your Handset in Water
• Don't put a wet handset into the charging cradle. You must wait until the handset is completely dry.
Note
The handset warranty does not cover handsets that have been dropped in water or other fluids.
Caution
Do not blow or use compressed air (for example, aerosol cans, low- or high-pressure air nozzles) to clean the
openings of the handset.
Do not use a vacuum cleaner or other suction device to clean the openings of the handset.
Do not use pins or other objects to clean the openings of the handset.
Use of air, suction, or mechanical objects to clean the openings can damage the handset and voids the handset
warranty.
If the sound is muffled after you dry the handset, there may still be water in the microphone or speaker
compartments. Place your handset, speaker-side down, on a dry, lint-free cloth to see if water drips out. If
there is still water in the handset, allow the handset to completely dry before you use it.
Additional Help and Information
If you have questions about the functions available on your phone, contact your administrator.
The Cisco website (https://www.cisco.com) contains more information about the phones and call control
systems.
• For quick start guides and end-user guides in English, follow this link:
https://www.cisco.com/c/en/us/support/collaboration-endpoints/
ip-phone-6800-series-multiplatform-firmware/products-user-guide-list.html
Cisco IP DECT 6800 Series User Guide
13
Cisco IP DECT 6800 Series Documentation
• For guides in languages other than English, follow this link:
https://www.cisco.com/c/en/us/support/collaboration-endpoints/
ip-phone-6800-series-multiplatform-firmware/tsd-products-support-translated-end-user-guides-list.html
• For licensing information, follow this link:
https://www.cisco.com/c/en/us/support/collaboration-endpoints/
ip-phone-6800-series-multiplatform-firmware/products-licensing-information-listing.html
Cisco IP DECT 6800 Series Documentation
See the publications that are specific to your language and firmware release. Navigate from the following
Uniform Resource Locator (URL):
https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-dect-6800-series-multiplatform-firmware/
tsd-products-support-series-home.html
Lost Phone Connectivity
Your Handset
Sometimes your phone can lose its connection to the base station, or the base station can lose its connection
to the call control system. When this connection is lost, your phone displays a message.
If you are on an active call when either connection is lost, the call ends.
If you lost the connection because you moved out of the base station range, you should add a coverage warning.
For more information, see Set the Coverage Warning, on page 58.
When the phone reconnects to the base station or the base station reconnects to the call control system, you'll
be able to use your phone normally again.
Cisco One-Year Limited Hardware Warranty Terms
Special terms apply to your hardware warranty and services that you can use during the warranty period.
Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software,
is available on Cisco.com at this URL: https://www.cisco.com/go/hwwarranty.
Cisco IP DECT 6800 Series User Guide
14
Handset Setup
• Handset Hardware Installation, on page 15
• Handset Battery Charging, on page 21
• Automatic Handset Configuration, on page 22
• Manual Handset Configuration, on page 22
• Handset Firmware Upgrades, on page 23
Handset Hardware Installation
Handset Package Contents
Your handset package has the following contents:
• Handset with attached belt clip. Inside the handset is the battery, with a piece of plastic over the battery
contacts.
CHAPTER 2
Note
You need to remove the plastic over the battery contacts. For more information,
see Install the Battery in the Handset, on page 16.
• Charging cradle with attached USB cable.
• Regional power adapter for the charging cradle.
• Plastic cover to replace the belt clip on the handset.
Note
Make sure that you save this small plastic cover, in case you need it.
• Printed compliance document.
Related Topics
Install the Battery in the Handset, on page 16
Handset Battery Charging, on page 21
Cisco IP DECT 6800 Series User Guide
15
Install the Battery in the Handset
Remove the Handset Clip, on page 19
Install the Battery in the Handset
The handset battery is shipped inside the handset, but there is a plastic tab over the battery contacts. You need
to remove the plastic tab.
Procedure
Step 1 On the back of the handset, turn the latch counterclockwise to unlock the back, lift the clip, and lift the cover
to remove the battery cover.
Handset Setup
Step 2 Remove the battery from the handset.
Cisco IP DECT 6800 Series User Guide
16
Handset Setup
Install the Battery in the Handset
Step 3 Remove the plastic over the contacts.
Step 4 Place the battery under the clip and drop it into the compartment.
Cisco IP DECT 6800 Series User Guide
17
Install the Battery in the Handset
Handset Setup
The battery contacts are on the top left edge of the battery and the top left edge of the battery compartment.
Ensure that the contacts meet and that the battery is seated in the compartment.
Step 5 Replace the battery cover, make sure that the cover is closed, and turn the latch clockwise to the locked
position.
Don't force the cover closed. If it doesn't close easily, take it off and check that the battery is completely seated
in the battery compartment.
What to do next
Before you use the handset, you need to charge it. See Charge the Handset Battery, on page 21.
Cisco IP DECT 6800 Series User Guide
18
Handset Setup
Remove the Handset Clip
You can remove the clip from the back of the handset and replace it with a smooth cover that shipped with
your handset.
Before you begin
You need:
• #1 Phillips-head screwdriver
• Plastic cover to replace the belt clip on the handset. This cover is shipped to you in the product box.
Procedure
Step 1 Turn off the handset.
Step 2 Place the handset face down on a flat, level surface. You may want to place the handset on a large, clean cloth
to protect the handset.
Step 3 Use the screwdriver to remove the screws on the clip. Set the screws aside.
Remove the Handset Clip
Note
The screws are small, so be careful not to lose them.
Step 4 Lift up the loose end of the clip. The clip assembly should come off the handset.
Step 5 The replacement cover has a hook in the back. Slide the hook into the recessed area of the handset and press
it into the handset.
This diagram shows the hook on the back.
Cisco IP DECT 6800 Series User Guide
19
Loading...