Cisco IP 7925 Quick Reference Manual

1
Cisco IP 7925 Phone for ADP Network Phone Enterprise
*360176*
Dialing Plan
Fill in these important numbers for your dialing plan.
Number
Description
My Direct Dial or Extension
Operator/Attendant
Off-Site Voice Mail Number
Overhead
Sales
Service
Parts
Office
Department Name
Department Group Extension
Zone=
Zone=
Zone=
Zone=
Zone Overhead Paging (if Multi-zone)
Over-phone Zone Paging
Making Calls
During a call, you can alternate between the handset and the speakerphone by pressing and holding the Speakerphone button until it changes mode.
Dialing a Number
Do one of the following make an outgoing call:
Enter the number to call, and then press the Send button . Press and hold the Speakerphone button , enter the number to call, and
then press the Send button .
Redialing Calls
Do one of the following to call the last number you dialed:
Press the Send button twice to call the last number you dialed. Press the Options softkey, and then select Redial.
Calling Entries from the Corporate Directory
1. Use the Navigation button to select the Directory option .
2. Scroll to and select Corporate Directory.
3. Select the entry to call.
Calling Entries from a Call Log
1. Use the Navigation button to select the Directory option .
2. Select the call log to view (Missed Calls, Received Calls, or Placed Calls).
3. Select the entry you want to call, and then press the Send button .
Speed Dial
Do one of the following to call a speed dial entry:
Press and hold the hotkey associated with the speed dial entry you want to
dial.
Press the speed dial entry number (1-199), press the Options softkey, and
then select the AbbrDial.
Calling Internal Extensions from the Voice Enabled Directory
1. Dial your voice-enabled directory extension, usually 8090.
2. At the voice prompt, speak the name of the person you want to call. If the system finds a single match, it plays the greeting for the person and
automatically transfers you to that person’s extension.
If there are multiple matches, the system plays the greeting for the first
matching person. If the greeting matches the person you want to call, speak Yes, and you will be connected to the person’s extension; if not, speak No, and the system presents the greeting of the next matching person.
If the system cannot find a match, try speaking the name again, or just the
person’s first or last name.
Ending Calls
There are multiple ways to end a call on your phone.
Perform one of the following options to end a call:
Press the EndCall button . Press the Options softkey, then select EndCall.
©
2011 ADP, Inc. 63698-01
2
Quick Reference Guide
Answering Calls
There are several different ways of answering calls on your phone.
Answering Calls
To answer an incoming call, press the Answer button . To end an active call and pick up a new call that is ringing, press the
Navigation pad to select , highlight the line to disconnect, press the Options softkey, and then select End Call. Press the Answer button
to answer the new call.
Call Waiting
If you get a call while the first call is active, a second session label displays. To answer the second call and put the first call on hold, press the Answer softkey.
Muting Calls
Mute applies to all modes: handset, headset, and speakerphone.
1. You can mute your phone by pressing the Mute button . This allows you to
listen to all parties on a call but prevents them from hearing any noise coming from your line.
2. Press the Mute button again to unmute your phone.
Placing Calls on Hold
1. Press the Hold softkey. The hold icon displays .
2. To resume the call, press the Resume softkey.
Switching Between Calls
You can switch between multiple calls that are active on your phone.
To switch between calls, you need to know if the other call is on the same or a different line:
Same line: Press the Resume softkey. Different line: Use the Navigation button to select the Line View option ,
highlight the other line, and then press the Resume softkey.
Forwarding Calls
You can forward all calls to your phone to ring to another extension or phone number.
Turning on Call Forwarding
1. Press the Options softkey and then the CFwdAll softkey.
2. Enter a phone number to forward all calls to, and then press the EndCall
softkey. The Forwarded to [phone number] message displays on the phone’s
screen.
Disabling Call Forwarding Press the CFwdAll softkey to disable call forwarding.
Using Do Not Disturb
When Do Not Disturb (DND) is turned on, incoming calls on all lines will not ring on your phone and will go immediately to voice mail.
Turning On/Off Do Not Disturb (DND)
1. Press the Options softkey and then select DND. The DND message displays
on the screen and the corresponding line button turns amber .
2. To deactivate the DND feature, press the Options softkey and then select DND
again.
Diverting Calls to Voice Mail
You can press the iDivert softkey to redirect an incoming, active, or held call directly to voice mail. This feature is also available when your line is busy and you receive a second incoming call.
Press the Options softkey and then select iDivert to redirect a ringing, active,
or held call to your voice mailbox.
Transferring Calls
You can transfer incoming calls to other extensions at your dealership.
You can perform a “blind” transfer— where you don’t announce the call— or a “warm” transfer, where you
announce the call to the transfer recipient.
1. While on an active call, press the Options softkey, and then select Trnsfer.
2. Dial the extension to transfer the caller to.
3. Complete the transfer: Blind: Once you hear the call ringing, press the Options softkey, and then
select Trnsfer to complete the transfer.
Warm: After the other party picks up the call and you announce it, press the
Options softkey, and then select Trnsfer to complete the transfer.
©
2011 ADP, Inc. 63698-01
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