Cisco IP 7912 Quick Reference

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QUICK REFERENCE

CISCO IP 7912

1. Phone screen

2. Cisco IP Phone series

3. Soft keys

4. Navigation

5. Menu

6. Hold

7. Keypad

8. Volume

9. Handset

10. Foot stand

Place a Call

• Lift handset and dial the number or

• Press NewCall soft key

• Dial the number

• When the call connects, pickup

the handset

Answer a Call

• Lift the handset

End a Call

• Hang up the handset or

• Press EndCall soft key

Place a call on hold

1. Press Hold button (the Hold button lights)

2. Press Hold button again to resume call

Place 2nd call (with a call on hold)

1. Place 1st call on hold

2. Press NewCall soft key

3. Dial the second number

Note: Use Navigation keys to alternate between 1st and 2nd call and press the Hold button to

resume a call.

Transfer a Call

1. While on a call Press Trnsfer soft key

2. Dial number

3. Announce call transfer (optional)

4. Press Trnsfer soft key again to

complete the transfer

Call Forward

1. Without picking up handset,

press CFwdAll (2 beeps)

2. Enter target number

(“Forwarded to…” message appears)

♦ To deactivate:

1. Press CFwdAll (2 beeps)

(“Forwarded to…” message

disappears)

Note: See Web Interface Section for information on forwarding calls

online.

Call Waiting

1. When you hear the call waiting

beep (single alert)

2. Press Answer soft key (rst call

goes on hold)

3. Use Navigation buttons to

alternate between calls and press the Hold button to resume a call.

Check messages

Red light on handset indicates new message(s).

To retrieve message(s):

1. Press Message soft key

2. Follow prompts to check

voice mail

Retrieve missed, received, placed calls

1. Press Menu button

2. Use Navigation keys to scroll to Directories

3. Press Select soft key

4. Use Navigation to highlight either missed, received or placed calls

5. Press Select soft key

6. Use Navigation keys to scroll through calls

♦ To dial a number:

• Internal calls and Placed calls

Use navigation to highlight

a number and pick up handset (number is dialled automatically).

• Missed and Received External Calls

Press EditDial soft key to add required extra digits to an external number

Speed Dial

To program speed dial numbers, see Web Interface Section.

♦ To dial a speed dial number:

1. Press Menu button

2. Use Navigation to scroll to Directories

3. Press Select soft key

4. Use Navigation to scroll to Speed Dial

5. Press Select soft key

6. Select speed dial number and pick up handset or press Dial soft key

Redial last number called

1. Press Redial soft key

Place a Conference Call

(3-6 participants)

1. While on a call, press more soft key

2. Press Confrn soft key (call goes on hold)

3. Call the next person

(i.e.:9 and/or 1)

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QUICK REFERENCE

4. Press Confrn soft key Repeat as necessary

MeetMe Conference Call

Requires special phone number from IITS

♦ To establish:

1. Lift handset

2. Press more soft key

3. Press MeetMe soft key

4. Dial assigned MeetMe number

♦ To join a MeetMe call:

1. Dial the assigned MeetMe conference number

Note: If participants call the MeetMe number before the call has been established by the coordinator of the conference call,

they will hear a busy tone.

Internal directory

1. Press Menu button

2. Use Navigation to scroll to Directories

3. Press Select soft key

4. Use Navigation to scroll to Directory Services

5. Press Select soft key

6. Press Select to select Corporate Directory

7. Enter rst or last name using

dial pad (keep pressing a number key to toggle between letters; use << soft key to backspace and delete a letter)

8. Press Search soft key

9. Use Navigation to highlight the name of the person you wish to call

10.Press Dial soft key

Volume

♦ Ringer

1. Press the Volume button to adjust the volume level while the handset is in the cradle. Volume level is saved automatically.

♦ Handset

1. Press the Volume button during a call or after getting a dial tone

2. Press Save soft key to preserve the new setting.

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Ring type

1. Press Menu button

2. Use Navigation to scroll to

Settings

3. Press Select soft key

4. Use Navigation to scroll to Ring

Type

5. Press Play to hear ring

6. Press Select to save ring type

LCD display contrast

1. Press Menu button

2. Use Navigation to scroll to

Contrast

3. Press Select soft key

4. Press Up or Down soft keys to

desired contrast

5. Press Ok to save setting

WEB INTERFACE (CALL MANAGER)

Users can access their own personal web page to manage some of the advanced phone features, such as:

• conguring speed dial

• forwarding calls

• activating and conguring

Fast Dial

• activating and conguring

My Address Book

• selecting a new language

Accessing the Call Manager

1. Log into your portal account at

http://www.myconcordia.ca

2. Under the MyConcordia Menu,

click Congure My Phone

Select phone device

If you have multiple phone numbers, you must select the

one you wish to congure from

the drop-down menu on the main menu page.

Call forward

1. On the main menu, click

Forward all calls to a

different number

2. Check the box to the left of the

phone extension you wish to forward

3. Click the radio button for either

Voice mail or this number (and enter the target phone number)

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4. Click Update

5. To deactivate call forwarding, clear the check box and click

Update

Congure speed dial

♦Speed Dial Settings on Phone:

1. On the main menu, click [ADD UPDATE YOUR SPEED DIALS]

2. Enter the phone number in the

rst text box and the name you

would like displayed on your phone set in the second text box

3. Remember to add “9” to external numbers

4. Click [UPDATE]

To dial, press speed dial button on your phone.

♦Speed dial settings not associated with a button (up to

99 entries accessed using dial pad and abbreviated dialling):

1. On the main menu, click [ADD/ UPDATE YOUR SPEED DIALS]

2. Enter the phone number in

the rst text box and the

name associated with number in the second text box (name is for reference and is not displayed on the phone) 3 Remember to add “9” to external numbers

4. Click [UPDATE]

To dial, enter speed dial number (1 to 99) using the dial pad and press ABBRDIAL soft key.

Change Phone Locale

This determines the language used on the phone’s LCD display. To change the default language setting:

1. From the main menu, click [Change the Locale for this Phone]

2. Select a language from the drop-down menu

3. Click [UPDATE]

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Change Web Locale (language)

This determines the language of the CallManager. To change the default language setting:

1. From the main menu, click [Change the Locale for your

device prole(s) and these web

pages]

2. Select a language from the drop-down menu

3. Click [UPDATE]

Change Ring Setting

1. On the main menu, click [CHANGE THE RING SETTINGS FOR YOUR PHONE]

2. From the drop-down menus, select how you would like each line on your phone to ring When Phone is Idle and When Phone s In Use

3. Click [UPDATE]

My Address Book

Store and retrieve telephone numbers. To use this service, it

must rst be activated online (one

time only).

♦ Dial a number:

1. Press the Menu button

2. Use Navigation to scroll to

Services

3. Scroll to My Address Book

4. Press Select soft key

5. Enter partial (or whole) Last, First, or Nickname using

the dial pad

6. Press Submit soft key (Note: you may skip step 4 and simply scroll through your entries)

7. Select a name

8. Press Dial soft key

Fast Dial

Store up to 99 numbers for fast dialling. To use this service, it

must rst be activated online (one

time only).

♦ Activate service (online):

1. From the main menu, click

Congure your Cisco IP

Phone Services

2. Click Fast Dial under “Available Services”

3. Click Continue

4. Enter 9 for the “Outside Access Code”

5. Enter user name (your phone number + 1)

♦ To add a number not in

your personal Address Book:

1. From the main menu, click

Congure your Cisco

Personal Address Book

2. Click Fast Dials

3. Under “Description”, click

(Unassigned)

4. Select “Enter a directory number” and enter a phone number (it is not necessary to include 9)

5. Click Insert

♦ Dial a number:

1. Press the Menu button

2. Use Navigation to scroll to

Services

3. Scroll to Fast Dials

4. Press Select soft key

5. Enter partial (or whole) Last, First, or Nickname using the dial pad

6. Press Submit soft key (Note: you may skip step 4 and simply scroll through your entries)

7. Select a name

8. Press Dial soft key

♦ Activate service (online):

1. From the main menu, click

Congure your Cisco IP

Phone Services

2. Click My Address Book under “Available Services”

3. Click Continue

4. Enter 9 for the “Outside Access Code”

5. Enter user name (your phone number + 1)

Example: Phone extension is 3432 User ID is 84834321

6. Enter PIN: 12345

7. Click Update

♦ Add entries (online):

1. From the main menu, click

Congure your Cisco

Personal Address Book

2. Click Add a New Entry

3. Enter information and click

Insert

Example:

Phone extension is 3432 User ID is 84834321

6. Enter PIN: 12345

7. Click Update

♦ Add entries (online):

1. From the main menu, click

Congure your Cisco

Personal Address Book

2. Click Fast Dials

3. Under “Description”, click

(Unassigned)

4. Click a name already in your Address Book

5. Select a number from “Choose a Directory Number from your Personal Address Book”

drop-down menu

6. Click Insert

For more information visit the

VoIP website at:

http://voip.concordia.ca

| CISCO IP PHONE 7912 SERIES |

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