Cisco IE 1000 Hardware Installation Guide

Cisco IE 1000 Industrial Ethernet Switch
Hardware Installation Guide

First Published: August 2016

Last Updated: July 2016

Cisco Systems, Inc. www.cisco.com—CiscoSans

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ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR
A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with
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protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment
causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are
encouraged to try to correct the interference by using one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

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2

Preface

Audience

This guide is for the networking or computer technician responsible for installing Cisco IE 1000 series switches. We
assume that you are familiar with the concepts and terminology of Ethernet and local area networking.

Purpose

This guide documents the hardware features of the Cisco IE 1000 switches. It describes the physical and performance
characteristics of each switch, explains how to install a switch, and provides troubleshooting information.

This guide does not describe system messages that you might receive or how to configure your switch. For more
information, see the Cisco IE1000 documentation at

http://www.cisco.com/en/US/products/ps12451/tsd_products_support_series_home.html

Conventions

This document uses the following conventions and symbols for notes, cautions, and warnings.

Note: Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.

Caution: Means reader be careful. In this situation, you might do something that could result in equipment damage

or loss of data.

Warning: This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work

on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices
for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in
the translated safety warnings that accompanied this device. Statement 1071

The safety warnings for this product are translated into several languages in the Regulatory Compliance and Safety
Information for the Cisco IE 1000 Switch that ships with the product. The EMC regulatory statements are also included

in that guide.

Related Publications

Before installing, configuring, or upgrading the switch, see the release notes on Cisco.com for the latest information.

These documents provide complete information about the switch and are available on Cisco.com:



Product Document of Compliance for the Cisco IE 1000 Series Switch.



Regulatory Compliance and Safety Information for the Cisco IE 1000 Switch



Release Notes for the Cisco IE 1000 Switch



Cisco IE 1000 Switch Device Manager Guide

Cisco Systems, Inc. www.cisco.com

3

Preface

Obtaining Documentation, Obtaining Support, and Security Guidelines

 Device Manager online help (available on the switch)

These compatibility matrix documents are available from this Cisco.com site:

http://www.cisco.com/en/US/products/hw/modules/ps5455/products_device_support_tables_list.html

 Cisco Gigabit Ethernet Transceiver Modules Compatibility Matrix (not orderable but available on Cisco.com)

 Cisco Small Form-Factor Pluggable Modules Compatibility Matrix (not orderable but available on Cisco.com)

Obtaining Documentation, Obtaining Support, and Security
Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines,
and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product
Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

4

Product Overview

The Cisco® Industrial Ethernet (IE) 1000 Series Switches are compact rugged switches aimed to operational technology
(OT) users with limited IT network knowledge. The IE 1000 Series Switches provide an easy transformation from the
legacy factory to digital solution. For machine builders and machine-to-machine (M2M) solutions is an attractive entry
level product as a GUI-based, lightly-managed switch. The 1000 is a good fit for locations with harsh temperatures and
small spaces, and is Power over Ethernet (PoE) capable with and zero IT management.

The 1000 is ideal for industrial Ethernet applications where small and easy-to-be-managed hardened products are
required, including factory automation, intelligent transportation systems, city-surveillance programs, building
automations etc.

The Cisco IE 1000 Series Switches complement the current industrial Ethernet portfolio of related Cisco industrial
switches, such as the Cisco IE 2000, IE 3000, IE 4000 and IE 5000 Series Switches.

The 1000 can be easily installed on your network. Through a user-friendly web device manager, the 1000 provides easy
out-of-the-box configuration and simplified operational manageability to deliver advanced and secure multiservices over
industrial networks.

Cisco Systems, Inc. www.cisco.com

1

Product Overview

Front Panel Overview

Switch Models Supported

FE Uplink Gig Uplink FE Downlink

Model

IE-1000-4T1T-LM 1 4

DescriptionCopper SFP Copper POE

IE1Kwithtotalof5FEports
10/100

IE-1000-6T2T-LM 2 6 IE1Kwithtotalof8FEports

10/100

IE-1000-4P2S-LM 2 4 IE1Kwith2GESFP,4PoE

10/100withtotalof6ports

IE-1000-8P2S-LM 2 8 IE1Kwith2GESFP,8PoE

10/100withtotalof10ports

Front Panel Overview

The illustrations in this section provide an overview of the variety of components available on the various switch models
in this product family. Not all models are illustrated.

2

Product Overview

Ports and Slots

Figure 1 Cisco IE-1000-4P2S-LM front panel shown

1 10/100 BASE-T ports 3 SFP module slots

2LEDs

Ports and Slots

Note: Different configurations are available. Not all ports or slots are present in all configurations.

10/100 BASE-T Downlink Ports

You can set the 10/100BASE-T downlink ports to operate at 10 or 100 Mb/s in full-duplex or half-duplex mode. You can
also set these ports for speed and duplex autonegotiation in compliance with IEEE 802.3AB. (The default setting is
autonegotiate.) When set for autonegotiation, the port senses the speed and duplex settings of the attached device and
advertises its own capabilities. If the connected device also supports autonegotiation, the switch port negotiates the best
connection (that is, the fastest line speed that both devices support, and full-duplex transmission if the attached device
supports it) and configures itself accordingly. In all cases, the attached device must be within 328 feet (100 meters).
100BASE-TX traffic requires Category 5 cable. 10BASE-T traffic can use Category 3 or Category 4 cables.

When connecting the switch to workstations, servers, routers, and Cisco IP phones, make sure that the cable is a
straight-through cable.

100/1000 Mb/s SFP Module Uplink Slots

The IEEE 802.3u 100 Mb/s SFP module uplink slots provide full-duplex 100 or 1000 Mb/s connectivity over multi-mode
(MM) fiber cables or single-mode (SM) fiber cables. These ports use a SFP fiber-optic transceiver module that accepts
a dual LC connector. Check the SFP specifications for the cable type and length.

3

Product Overview

Connectors

SFP Modules Supported

The SFP modules are switch Ethernet SFP modules that provide connections to other devices. Depending on the switch
model, these field-replaceable transceiver modules provide uplink or downlink interfaces. The modules have LC
connectors for fiber-optic connections. For a complete list of supported SFP modules refer to the Data Sheet.

Connectors

Figure 2 Cisco IE-1000-4P2S-LM top panel shown

1 Alarm connector (PoE Models Only) 3 Power connector DC-A

2 Protective ground connection 4 Power connector DC-B (PoE Models Only)

DC Power Connector

You connect the DC power to the switch through the top panel connectors. The switch has a dual-feed DC power supply;
two connectors provide primary and secondary DC power (DC-A and DC-B). See Figure 1 on page 3. Each power
connector has an LED status indicator.

The switch power connectors are attached to the switch chassis. Each power connector has screw terminals for
terminating the DC power. All connectors are attached to the switch top panel with the provided captive screws.

The power connector labeling is on the panel. The positive DC power connection is labeled “+”, and the return
connection is labeled “–”.

4

Product Overview

Alarm Connector (PoE Models Only)

The switch can operate with a single power source or with dual power sources. When both power sources are
operational, the switch draws power from the DC source with the higher voltage. If one of the two power sources fail,
the other continues to power the switch.

Alarm Connector (PoE Models Only)

You connect the alarm signals to the switch through the alarm connector. The switch supports one alarm output relay.
The alarm connector is on the top panel.

The alarm connector provides three alarm wire connections. The connector is attached to the switch top panel with the
provided captive screws.

The alarm output circuit is a relay with a normally open and a normally closed contact. The switch is configured to detect
faults that are used to energize the relay coil and change the state on both of the relay contacts: normally open contacts
close, and normally closed contacts open. The alarm output relay can be used to control an external alarm device, such
as a bell or a light.

For more information about the alarm connector, see Cable and Connectors, page 11

5

Product Overview

LEDs

LEDs

You can use the LEDs to monitor the switch status, activity, and performance. Figure 3 on page 6 and on page 8 show
the front panel LEDs.

Figure 3 LEDs on the Cisco IE 1000 Switch (PoE Models Only)

DC A Power connector DC-A LED ALM-OUT (PoE Only) Alarm Out LED

DC B (PoE Only) Power connector DC-B LED POE (PoE Only) POE port status LED

SYS System LED 5 (PoE Only) SFP module slot LED

EXP Express Setup LED 6 (PoE Only) SFP module slot LED

Express Setup LED

The Express Setup LED displays the express setup mode for the initial configuration.

Color Setup Status

Off (dark) Switch is configured as a managed switch.

Solid green Switch is operating normally.

Blinking green Switch is in initial setup, in recovery, or initial setup is incomplete.

Solid red Switch failed to start initial setup or recovery because there is no available switch port to

which to connect the management station. Disconnect a device from a switch port, and then
press the Express Setup button. The EXP LED will go RED when User attempts to enter
Express Setup mode, but the switch has a startup-configuration already. Express Setup
mode only works when the switch does NOT have a startup-configuration.

System LED

The System LED shows whether the system is receiving power and is functioning properly.

Color System Status

Off System is not powered on.

Green System is operating normally.

Red The switch failed ACT 2 verification. The configuration running on the switch is not

compatible with the running software. Switch is not functioning properly.

6

Product Overview

LEDs

Alarm OUT (PoE Models Only)

Color System Status

Off Alarm OUT is not configured, or the switch is off.

Green Alarm OUT is configured, no alarm detected.

Blinking red Switch has detected a major alarm.

Red Switch has detected a minor alarm.

Power Status LEDs

The switch can operate with one or two DC power sources. Each DC input has an associated LED that shows the status
of the corresponding DC input. If power is present on the circuit, the LED is green. If power is not present, the LED color
depends on the alarm configuration. If alarms are configured, the LED is red when power is not present; otherwise, the
LED is off.

If the switch has dual power sources, the switch draws power from the power source with the higher voltage. If one of
the DC sources fails, the alternate DC source powers the switch, and the corresponding power status LED is green.

Color System Status

Green Power is present on the associated circuit, system is operating normally.

Off Power is not present on the circuit, or the system is not powered up.

Red Power is not present on the associated circuit, and the power supply alarm is configured.

The Power A and Power B LEDs show that power is not present on the switch if the power input drops below the low
valid level. The power status LEDs only show that power is present if the voltage at the switch input exceeds the valid
level.

Port Status LEDs

Each port and SFP uplink slot has a status LED, as shown in Figure 3 on page 6 and described below.

Color System Status

Off No link.

Solid green Link present.

Blinking green Activity. Port is sending or receiving data.

Alternating
green-amber

Solid amber Port is not forwarding. The port was disabled by management, an address violation, or STP.

Link fault. Error frames can affect connectivity, and errors such as excessive collisions, CRC
errors, and alignment and jabber errors are monitored for a link-fault indication.

After a port is reconfigured, the port LED can remain amber for up to 30 seconds while STP
checks the switch for possible loops.

7

Product Overview

Rear Panel

PoE Status LED

The PoE STATUS LEDs are located on the front panel of POE capable models. The LEDs display the functionality and
status of the adjacent PoE ports.

Rear Panel

The rear panel of the switch has a latch for installation on a DIN rail. See Figure 4 on page 8. The latch is spring-loaded
to move down to position the switch over a DIN rail and return to the original position to secure the switch to a DIN rail.

Figure 4 Cisco IE 1000 Switch Rear Panel

Management Options

The switch supports these management options:

 Device Manager

You can use Device Manager, which is in the switch memory, to manage individual and standalone switches. This
web interface offers quick configuration and monitoring. You can access Device Manager from anywhere in your
network through a web browser.

8

Product Overview

Network Configurations

Network Configurations

See the switch software configuration guide on Cisco.com for network configuration concepts and examples of using
the switch to create dedicated network segments and interconnecting the segments through Gigabit Ethernet
connections.

9

Product Overview

Network Configurations

10

Switch Installation

This chapter describes how to install your switch, verify the boot fast, and connect the switch to other devices. It also
includes information specifically for installations in hazardous environments.

Read these topics, and perform the procedures in this order:

 Preparing for Installation, page 9

 Connecting to Power, page 11

 Installing the Switch, page 19

 Connecting Alarm Circuits, page 21

 Connecting Destination Ports, page 24

 Where to Go Next, page 27

Preparing for Installation

This section provides information about these topics:

 Installation Guidelines, page 9

Installation Guidelines

When determining where to place the switch, observe these guidelines.

Environment and Enclosure Guidelines

Review these environmental and enclosure guidelines before installation:

 This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category II

applications (as defined in IEC publication 60664-1), at altitudes up to 9842 ft (3 km) without derating.

 This equipment is considered Group 1, Class A industrial equipment, according to IEC/CISPR Publication 11. Without

appropriate precautions, there may be potential difficulties ensuring electromagnetic compatibility in other
environments due to conducted as well as radiated disturbance.

 This equipment is supplied as open-type equipment. It must be mounted within an enclosure that is suitably

designed for those specific environmental conditions that will be present and appropriately designed to prevent
personal injury resulting from accessibility to live parts. The enclosure must have suitable flame-retardant properties
to prevent or minimize the spread of flame, complying with a flame-spread rating of 5VA, V2, V1, V0 (or equivalent)
if nonmetallic. The interior of the enclosure must be accessible only by the use of a tool. Subsequent sections of this
publication might contain additional information regarding specific enclosure-type ratings that are required to
comply with certain product safety certifications.

Cisco Systems, Inc. www.cisco.com

9

Switch Installation

Preparing for Installation

General Guidelines

Before installation, observe these general guidelines:

Caution: Proper ESD protection is required whenever you handle Cisco equipment. Installation and maintenance

personnel should be properly grounded by using ground straps to eliminate the risk of ESD damage to the switch.

Do not touch connectors or pins on component boards. Do not touch circuit components inside the switch. When
not in use, store the equipment in appropriate static-safe packaging.

 If you are responsible for the application of safety-related programmable electronic systems (PES), you need to be

aware of the safety requirements in the application of the system and be trained in using the system.

Caution: The device is designed to mount on a DIN rail that conforms to Standard EN50022.

 This product is grounded through the DIN rail to chassis ground. Only use Zinc-Plated yellow-chromate steel Din rail

for IE1K. Use of DIN rails made of other materials (such as aluminum, plastic, and so on) is prohibited. These
materials can corrode, oxidize, or are poor conductors and can result in improper or intermittent grounding or
mechanical failure. Secure the DIN rail to the mounting surface approximately every 7.8 in. (200 mm), and use
end-anchors appropriately.

When determining where to place the switch, observe these guidelines:

 Before installing the switch, first verify that the switch is operational by powering it on and observing LEDs.

 For 10/100 ports, the cable length from a switch to an attached device cannot exceed 328 feet (100 meters).

 For 100BASE-FX fiber-optic ports, the cable length from a switch to an attached device cannot exceed 6562 ft (2

km).

 Clearance to front and rear panels meets these conditions:

— Front-panel LEDs can be easily read.

— Access to ports is sufficient for unrestricted cabling.

— Front-panel direct current (DC) power connectors and the alarm connector are within reach of the connection

to the DC power source.

 Airflow around the switch must be unrestricted. To prevent the switch from overheating, you must have the following

minimum clearances:

— Top and bottom: 2.0 in. (50.8 mm)

— Sides: 1.0 in. (25.4 mm)

— Front: 2.0 in. (50.8 mm)

Caution: When the switch is installed in an industrial enclosure, the temperature within the enclosure is greater than

normal room temperature outside the enclosure.

Ensure temperatures inside the enclosure conform to device specifications detailed in Table 1 on page 19.

 Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting fixtures.

10

Switch Installation

Connecting to Power

Connecting to Power

Tools and Equipment

Obtain these necessary tools and equipment:

 Ratcheting torque flathead screwdriver that exerts up to 18 in-lb (2.03 N-m) of pressure.

 For the protective ground connector, obtain a single or pair of stu size 6 ring terminals (such as Hollingsworth part

number R3456B or equivalent).

 Crimping tool (such as Thomas & Bett part number WT4000, ERG-2001, or equivalent).

 10-gauge copper ground wire.

 For DC power connections, use UL- and CSA-rated, style 1007 or 1569 twisted-pair copper appliance wiring

material (AWM) wire.

 Wire-stripping tools for stripping 10- and 18-gauge wires.

 A number-2 Phillips screwdriver.

 A flat-blade screwdriver.

Supported Power Supplies

Table 1 Supported Power Supplies

Current

Input

Output

Dimensions

Usage

PWR-IE65W­PC-DC

DC-DC AC-DC DC-DC AC-DC AC-DC AC-DC

18-60 VDC/4.3
Amp

54VDC/1.2 Amp 54VDC/1.2 Amp 54VDC/3.15 Amp 54VDC/3.15 Amp 24VDC/2.1Amp 24 VDC / 2.1Amp

5.9 in H x 2.1 in. W
x 4.9 in. D

Designed for up to
25W of POE load

PWR-IE65W­PC-AC

110/220 VAC and
88-300 VDC

5.9 in. H x

2.1 in. W x

4.9 in. D

Designed for up to
25W of POE load

PWR-IE170W­PC-DC

10.8-60 VDC/23
Amp

5.93 in (149.8 mm)
H x 4.47 in. (113.5
mm) W x

5.7 in. (144.7 mm)
D

Designed for up to
8 POE ports or
123W of POE
power.

PWR-IE170W­PC-AC

110/220 VAC and
88-300 VDC/2.1
Amp

5.93 in. (150.6mm
) H x

3.72 in. (94.5mm)
W x

5.6 in. (142.2mm)
D

Designed for up to
8 POE ports or
123W of POE
power.

PWR-IE50W­AC-IEC

110/220 VAC 110/220VAC and

5.8in.H x 2in.W
x 4.4 in. D

No POE support No POE support

PWR-IE50W­AC

88-300 VDC

5.8in.H x 2in.W
x 4.4 in. D

Installing the Power Supply on a DIN Rail, Wall, or Rack Adapter

You install the power converter on a DIN rail, wall, or rack as you would a switch module.

Warning: This equipment is supplied as “open type” equipment. It must be mounted within an enclosure that is

suitably designed for those specific environmental conditions that will be present and appropriately designed to
prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible

11

76666

Switch Installation

Connecting to Power

only by the use of a tool.

The enclosure must meet IP 54 or NEMA type 4 minimum enclosure rating standards. Statement 1063

Caution: To prevent the switch assemble from overheating, there must be sufficient spacings as explained under

Installation Guidelines, page 9, between any other switch assembly.

Grounding the Switch

Make sure to follow any grounding requirements at your site.

Warning: This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the

absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an
electrician if you are uncertain that suitable grounding is available. Statement 1024

Warning: This equipment is intended to be grounded to comply with emission and immunity requirements. Ensure

that the switch functional ground lug is connected to earth ground during normal use. Statement 1064

Caution: To make sure that the equipment is reliably connected to earth ground, follow the grounding procedure

instructions, and use a UL-listed ring terminal lug suitable for number 10-to-12 AWG wire, such as Hollingsworth
part number R3456B or equivalent)

Caution: Use at least a 4 mm2 (0.006 in2) conductor to connect to the external grounding screw.

The ground lug is not supplied with the switch. You can use one of the these options:

 Single ring terminal

 Two single ring terminals

To ground the switch to earth ground by using the ground screw, follow these steps:

1. Use a standard Phillips screwdriver or a ratcheting torque screwdriver with a Phillips head to remove the ground

screw from the front panel of the switch. Store the ground screw for later use.

2. Use the manufacturer’s guidelines to determine the wire length to be stripped.

3. Insert the ground wire into the ring terminal lug, and using a crimping tool, crimp the terminal to the wire. See

Figure 5 on page 12. If two ring terminals are being used, repeat this action for a second ring terminal.

Figure 5 Crimping the Ring Terminal

4. Slide the ground screw through the terminal.

5. Insert the ground screw into the functional ground screw opening on the front panel.

12

Switch Installation

Connecting to Power

6. Use a ratcheting torque screwdriver to tighten the ground screws and ring terminal to the switch top panel. The

torque should not exceed 4.5 in-lb (0.51 N-m). See Figure 6 on page 13.

Figure 6 Ground-Lug Screw

7. Attach the other end of the ground wire to a grounded bare metal surface, such as a ground bus, a grounded DIN

rail, or a grounded bare rack.

Connecting the Power Supply to a DC Power Source

You can also connect the power converter to a DC power source. Several power supplies can be used. Refer to

Supported Power Supplies, page 11 for the appropriate DC input ratings.

Note: Use copper conductors only, rated at a minimum temperature of 167°F (75°C).

Warning: Use twisted-pair supply wires suitable for 86°F (30°C) above surrounding ambient temperature outside

the enclosure. Statement 1067

1. Measure a single length of stranded copper wire long enough to connect the power converter to the earth ground.

The wire color might differ depending on the country that you are using it in.

13

Switch Installation

Connecting to Power

For connections from the power converter to earth ground, use shielded 14-AWG stranded copper wire.

2. Measure a length of twisted-pair copper wire long enough to connect the power converter to the DC power source.

For DC connections from the power converter to the DC source, use 10-AWG twisted-pair copper wire.

3. Using a 14-gauge wire-stripping tool, strip the ground wire and both ends of the twisted pair wires to 0.25 inch (6.3

mm) ± 0.02 inch (0.5 mm). Do not strip more than 0.27 inch (6.8 mm) of insulation from the wires. Stripping more
than the recommended amount of wire can leave exposed wire from the power and relay connector after installation.

4. Connect one end of the stranded copper wire to a grounded bare metal surface, such as a ground bus, a grounded

DIN rail, or a grounded bare rack.

5. Insert the other end of the exposed ground wire lead into the earth-ground wire connection on the power converter

terminal block. Note that the position of the power converter may vary on different switch models.

6. Tighten the earth-ground wire connection terminal block screw.

Note: Torque to 8 in.-lb, not to exceed 10 in-lb.

Warning: An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that

no exposed portion of the DC-input power source wire extends from the power and relay connector. Statement 122

7. Insert the twisted-pair wire leads into the terminal block line and neutral connections. Insert the wire (labeled number

1 in Figure 6 on page 13) lead into the neutral wire connection and the wire (labeled number 2 in Figure 6 on

page 13) lead into the line wire connection. Ensure that only wire with insulation extends from the connectors. See
Figure 6 on page 13.

8. Tighten the line and neutral terminal block screws.

Note: Torque to 8 in.-lb, not to exceed 10 in-lb.

9. Connect the red wire to the positive pole of the DC power source, and connect the black wire to the return pole.

Ensure that each pole has a current-limiting-type fuse rated to 30 Amp.

Wiring the DC Power Source

Read these cautions and warnings before wiring the switch to the DC power source.

Warning: A readily accessible two-poled disconnect device must be incorporated in the fixed wiring.

Statement 1022

Warning: This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the

protective device is rated not greater than: 6A.
Statement 1005

Warning: Installation of the equipment must comply with local and national electrical codes. Statement 1074

Warning: Before performing any of the following procedures, ensure that power is removed from the DC circuit.

Statement 1003

Warning: Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Caution: For wire connections to the power and alarm connectors, you must use UL- and CSA-rated, style 1007 or

1569 twisted-pair copper appliance wiring material (AWM) wire (such as Belden part number 9318).

To wire the switch to a DC power source, follow these steps:

1. Locate the two power connectors on the switch front panel labeled DC-A and DC-B.

14

Switch Installation

97489

1

Connecting to Power

Note: Non-PoE units have only one power connection (DC-A).

2. Identify the connector positive and return DC power connections. The labels for power connectors DC-A and DC-B

are on the switch panel as displayed below.

Label Connection

+ Positive DC power connection

– Return DC power connection

3. Measure two strands of twisted-pair copper wire (16-to-18 AWG) long enough to connect to the DC power source.

4. Using an 18-gauge wire-stripping tool, strip each of the two twisted pair wires coming from each DC-input power

source to 0.25 inch (6.3 mm) ± 0.02 inch (0.5 mm). Do not strip more than 0.27 inch (6.8 mm) of insulation from the
wire. Stripping more than the recommended amount of wire can leave exposed wire from the power connector after
installation.

Figure 7 Stripping the Power Connection Wire

1 0.25 in. (6.3 mm) ± 0.02 in. (0.5 mm)

5. Remove the two captive screws that attach the power connector to the switch, and remove the power connector.

Remove both connectors if you are connecting to two power sources. See Figure 8 on page 15.

Figure 8 Removing the Power Connectors from the Switch

6. On the power connector, insert the exposed part of the positive wire into the connection labeled “+” and the exposed

part of the return wire into the connection labeled “–”. See Figure 9 on page 16. Make sure that you cannot see any
wire lead. Only wire with insulation should extend from the connector.

Warning: An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that

no exposed portion of the DC-input power source wire extends from the connector(s) or terminal block(s).
Statement 122

15

Switch Installation

332021

1 2

Connecting to Power

Figure 9 Inserting Wires in the Power Connector

1 Power source positive connection 2 Power source return connection

7. Use a ratcheting torque flathead screwdriver to torque the power connector captive screws (above the installed wire

leads) to 2in-lb (0.226 Nm). See Figure 10 on page 17.

Caution: Do not over-torque the power connector’s captive screws. The torque should not exceed 2in-lb (0.226

Nm).

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Switch Installation

332022

1

Connecting to Power

Figure 10 Torquing the Power Connector Captive Screws

1 Power connector captive screws

8. Connect the other end of the positive wire to the positive terminal on the DC power source, and connect the other

end of the return wire to the return terminal on the DC power source.

When you are testing the switch, one power connection is sufficient. If you are installing the switch and are using a
second power source, repeat Step 4 through Step 8 using the second power connector.

Figure 11 on page 18 shows the completed DC-input wiring on a power connector for a primary power source and an

optional secondary power source.

17

332023

1 2 3 4

Switch Installation

Connecting to Power

Figure 11 Completed DC Power Connections on the Power Connectors

1 Power source A positive connection 3 Power source B positive connection

2 Power source A return connection 4 Power source B return connection

If your power source is –48 VDC, this table describes the your wiring connections for Figure 11 on page 18.

1 Power source A ground connection 3 Power source B ground connection

2 Power source A –48 VDC connection 4 Power source B –48 VDC connection

Attaching the Power Connectors to the Switch

To attach the power connectors to the front panel of the switch, follow these steps:

1. Insert one power connector into the DC-A receptacle on the switch front panel, and the other into the DC-B

receptacle. See Figure 8 on page 15.

Warning: Installation of the equipment must comply with local and national electrical codes. Statement 1074

2. Use a ratcheting torque flathead screwdriver to tighten the captive screws on the sides of the power connectors to

1.6 in/lbs.

Caution: Do not exceed 1.6 In/lbs.

18

Switch Installation

Installing the Switch

When you are testing the switch, one power source is sufficient. If you are installing the switch and are using a second
power source, repeat this procedure for the second power connector (DC-B), which installs just below the primary power
connector (DC-A).

When you are installing the switch, secure the wires coming from the power connector so that they cannot be disturbed
by casual contact. For example, use tie wraps to secure the wires to the rack.

Applying Power to the Power Converter

Move the circuit breaker for the AC outlet or the DC control circuit to the on position.

The LED on the power converter front panel is green when the unit is operating normally. The LED is off when the unit is
not powered or is not operating normally. After the power is connected, the switch automatically begins the power-on
self- test (POST), a series of tests that verifies that the switch functions properly.

Installing the Switch

This section describes how to install the switch:

 Installing the Switch on a DIN Rail, page 20

 Removing the Switch from a DIN Rail, page 21

Warning: This equipment is supplied as “open type” equipment. It must be mounted within an enclosure that is

suitably designed for those specific environmental conditions that will be present and appropriately designed to
prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible
only by the use of a tool.

The enclosure must meet IP 54 or NEMA type 4 minimum enclosure rating standards. Statement 1063

19

Switch Installation

Installing the Switch

Warning: When used in a Class I, Division 2, hazardous location, this equipment must be mounted in a suitable

enclosure with proper wiring method, for all power, input and output wiring, that complies with the governing
electrical codes and in accordance with the authority having jurisdiction over Class I, Division 2 installations.
Statement 1066

Caution: To prevent the switch from overheating, ensure these minimum clearances:

– Top and bottom: 2.0 in. (50.8 mm)
– Exposed side: 1.0 in. (25.4 mm)
– Front: 2.0 in. (50.8 mm)

Installing the Switch on a DIN Rail

The switch ships with a spring-loaded latch on the rear panel for a mounting on a DIN rail.

To attach the switch to a DIN rail, follow these steps:

1. Position the rear panel of the switch directly in front of the DIN rail, making sure that the DIN rail fits in the space

between the two hooks near the top of the switch and the spring-loaded latch near the bottom.

2. Holding the bottom of the switch away from the DIN rail, place the two hooks on the back of the switch over the top

of the DIN rail.

Caution: Do not stack any equipment on the switch.

Figure 12 Switch mounted on DIN Rail

3. Push the switch toward the DIN rail to cause the spring-loaded latch at the bottom rear of the switch to move down,

and snap into place.

After the switch is mounted on the DIN rail, connect the power and alarm wires, as described in Connecting Alarm

Circuits, page 21.

20

Switch Installation

Connecting Alarm Circuits

Removing the Switch from a DIN Rail

To remove the switch from a DIN rail, follow these steps:

1. Ensure that power is removed from the switch, and disconnect all cables and connectors from the front panel of the

switch.

2. Insert a tool such as a flathead screwdriver in the slot at the bottom of the spring-loaded latch and use it to release

the latch from the DIN rail. See Figure 13 on page 21.

3. Pull the bottom of the switch away from the DIN rail, and lift the hooks off the top of the DIN rail. See Figure 13 on

page 21.

Figure 13 Releasing the Spring-Loaded Latch from the DIN Rail

4. Remove the switch from the DIN rail.

Connecting Alarm Circuits

After the switch is installed, you are ready to connect the DC power and alarm connections.

 Wiring the Protective Ground and DC Power for Alarm Circuits, page 22

 Wiring the External Alarms, page 22

21

Switch Installation

Connecting Alarm Circuits

Wiring the Protective Ground and DC Power for Alarm Circuits

For instructions on grounding the switch and connecting the DC power, see the Grounding the Switch, page 12.

Wiring the External Alarms

The switch has one alarm output relay circuit for external alarms. The alarm output relay circuit has a normally open and
a normally closed contact.

Alarm signals are connected to the switch through the 3-pin alarm connector. The three connections are for the alarm
output circuit: a normally open output, a normally closed output, and a common signal. An alarm output and the common
wiring connection are required to complete a single alarm output circuit.

The labels for the alarm connector are on the switch panel and are displayed below.

Label Connection

-/- Alarm Output Normally Closed (NC) connection

COM Alarm Output Common connection

-||- Alarm Output Normally Open (NO) connection

Warning: Explosion Hazard—Do not connect or disconnect wiring while the field-side power is on; an electrical arc

can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or that
the area is nonhazardous before proceeding. Statement 1081

Caution: The input voltage source of the alarm output relay circuit must be an isolated source and limited to less

than or equal to 24 VDC, 1.0 A or 48 VDC, 0.5 A.

Note: Wire connections to the power and alarm connectors must be UL- and CSA-rated, style 1007 or 1569 twisted-pair

copper appliance wiring material (AWM) wire (such as Belden part number 9318).

To wire the switch to an external alarm device, follow these steps:

1. Remove the captive screws that hold the alarm connector on the switch, and remove the connector from the switch

chassis. See Figure 14 on page 23.

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Switch Installation

Connecting Alarm Circuits

Figure 14 Alarm Connector

2. Measure two strands of twisted-pair wire (16-to-18 AWG) long enough to connect to the external alarm device.

Choose between setting up an external alarm input or output circuit.

3. Use a wire stripper to remove the casing from both ends of each wire to 0.25 inch (6.3 mm) ± 0.02 inch (0.5 mm).

Do not strip more than 0.27 inch (6.8 mm) of insulation from the wires. Stripping more than the recommended
amount of wire can leave exposed wire from the alarm connector after installation.

4. Insert the exposed wires for the external alarm device into the connections based on an alarm input or output circuit

setup.

5. Use a ratcheting torque flathead screwdriver to tighten the alarm connector captive screw (above the installed wire

leads) to 2 in-lb (0.226 Nm). )

Caution: Do not over-torque the power and alarm connectors’ captive screws. The torque should not exceed 2 in-lb

(0.226 Nm).

6. Repeat Step 2 through Step 5 to insert the input and output wires of one additional external alarm device into the

alarm connector.

Attaching the Alarm Connector to the Switch

Warning: Failure to securely tighten the captive screws can result in an electrical arc if the connector is accidentally

removed. Statement 397

Warning: When you connect or disconnect the power and/or alarm connector with power applied, an electrical arc

can occur. This could cause an explosion in hazardous area installations. Be sure that all power is removed from the
switch and any other circuits. Be sure that power cannot be accidentally turned on or verify that the area is
nonhazardous before proceeding. Statement 1058

23

Switch Installation

Connecting Destination Ports

To attach the alarm connector to the front panel of the switch, follow these steps:

1. Insert the alarm connector into the receptacle on the switch top panel.

2. Use a ratcheting torque flathead screwdriver to tighten the captive screws on the sides of the alarm connector to

1.6 in-lbs (0.181 Nm).

Caution: Do not exceed 1.6 In-lbs (0.181 Nm).

Connecting Destination Ports

These section provide more information about connecting to the destination ports:

 Connecting to 10/100 Ports, page 24

 Installing and Removing SFP Modules, page 25

 Connecting to SFP Modules, page 26

Connecting to 10/100 Ports

The switch 10/100 ports automatically configure themselves to operate at the speed of attached devices. If the attached
ports do not support autonegotiation, you can explicitly set the speed and duplex parameters. Connecting devices that
do not autonegotiate or that have their speed and duplex parameters manually set can reduce performance or result in
no linkage.

To maximize performance, choose one of these methods for configuring the Ethernet ports:

 Let the ports autonegotiate both speed and duplex.

 Set the port speed and duplex parameters on both ends of the connection.

The models that support PoE provide up to eight ports of PoE.

Caution: To prevent electrostatic-discharge (ESD) damage, follow your normal board and component handling

procedures.

To connect to 10BASE-T, or 100BASE-T devices, follow these steps:

1. When connecting to workstations, servers, routers, and Cisco IP phones, connect a straight-through cable to an

RJ-45 connector on the front panel.

2. Connect the other end of the cable to an RJ-45 connector on the other device. The port LED turns on when both the

switch and the connected device have established a link.

The port LED is amber while Spanning Tree Protocol (STP) discovers the topology and searches for loops. This can take
up to 30 seconds, and then the port LED turns green. If the port LED does not turn on:

 The device at the other end might not be turned on.

 There might be a cable problem or a problem with the adapter installed in the attached device.

3. Reconfigure and reboot the connected device if necessary.

4. Repeat Steps 1 through 3 to connect each device.

24

86575

Switch Installation

Connecting Destination Ports

Installing and Removing SFP Modules

These sections describe how to install and remove SFP modules. SFP modules are inserted into SFP module slots on the
front of the switch. These field-replaceable modules provide the uplink optical interfaces, send (TX) and receive (RX).

You can use any combination of rugged SFP modules. Each SFP module must be of the same type as the SFP module
on the other end of the cable, and the cable must not exceed the stipulated cable length for reliable communications.

For detailed instructions on installing, removing, and cabling the SFP module, see your SFP module documentation.

Warning: Do not insert and remove SFP modules while power is on; an electrical arc can occur. This could cause an

explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before
proceeding. Statement 1087

Installing SFP Modules into SFP Module Slots

Figure 15 on page 25 shows an SFP module that has a bale-clasp latch.

Caution: We strongly recommend that you do not install or remove the SFP module with fiber-optic cables attached

to it because of the potential damage to the cables, the cable connector, or the optical interfaces in the SFP module.
Disconnect all cables before removing or installing an SFP module.

Removing and installing an SFP module can shorten its useful life. Do not remove and insert SFP modules more
often than is absolutely necessary.

Figure 15 SFP Module with a Bale-Clasp Latch

To insert an SFP module into the SFP module slot:

1. Attach an ESD-preventive wrist strap to your wrist and to a grounded bare metal surface.

2. Find the send (TX) and receive (RX) markings that identify the correct side of the SFP module.

On some SFP modules, the send and receive (TX and RX) markings might be replaced by arrows that show the direction
of the connection, either send or receive (TX or RX).

3. Align the SFP module sideways in front of the slot opening.

4. Insert the SFP module into the slot until you feel the connector on the module snap into place in the rear of the slot.

5. Remove the dust plugs from the SFP module optical ports and store them for later use.

Caution: Do not remove the dust plugs from the SFP module port or the rubber caps from the fiber-optic cable until

you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables from
contamination and ambient light.

25

Switch Installation

Connecting Destination Ports

6. Insert the LC cable connector into the SFP module.

Removing SFP Modules from SFP Module Slots

To remove an SFP module from a module receptacle:

1. Attach an ESD-preventive wrist strap to your wrist and to a grounded bare metal surface.

2. Disconnect the LC from the SFP module.

3. Insert a dust plug into the optical ports of the SFP module to keep the optical interfaces clean.

4. Unlock and remove the SFP module.

If the module has a bale-clasp latch, pull the bale out and down to eject the module. If the bale-clasp latch is obstructed
and you cannot use your index finger to open it, use a small, flat-blade screwdriver or other long, narrow instrument to
open the bale-clasp latch.

5. Grasp the SFP module between your thumb and index finger, and carefully remove it from the module slot.

6. Place the removed SFP module in an antistatic bag or other protective environment.

Connecting to SFP Modules

This section describes how to connect to a fiber-optic SFP port. For instructions on how to install or remove an SFP
module, see Installing and Removing SFP Modules, page 25.

Warning: Class 1 laser product. Statement 1008

Warning: Do not connect or disconnect cables to the ports while power is applied to the switch or any device on

the network because an electrical arc can occur. This could cause an explosion in hazardous location installations.
Be sure that power is removed from the switch and cannot be accidentally be turned on, or verify that the area is
nonhazardous before proceeding. Statement 1070

Caution: Do not remove the rubber plugs from the SFP module port or the rubber caps from the fiber-optic cable

until you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables from
contamination and ambient light.

Before connecting to the SFP module, be sure that you understand the port and cabling guidelines in the Preparing

for Installation, page 9.

To connect a fiber-optic cable to an SFP module, follow these steps:

1. Remove the rubber plugs from the module port and fiber-optic cable, and store them for future use.

2. Insert one end of the fiber-optic cable into the SFP module port.

3. Insert the other cable end into a fiber-optic receptacle on a target device.

4. Observe the port status LED:

— The LED turns green when the switch and the target device have an established link.

— The LED turns amber while the STP discovers the network topology and searches for loops. This process takes

about 30 seconds, and then the port LED turns green.

— If the LED is off, the target device might not be turned on, there might be a cable problem, or there might be a

problem with the adapter installed in the target device. See Troubleshooting, page 7 for solutions to cabling
problems.

26

Switch Installation

Where to Go Next

5. If necessary, reconfigure and restart the switch or the target device.

Where to Go Next

If the default configuration is satisfactory, the switch does not need further configuration. You can use any of these
management options to change the default configuration:

 Start Device Manager, which is in the switch memory, to manage individual and standalone switches. This is an

easy-to-use web interface that offers quick configuration and monitoring. You can access Device Manager from
anywhere in your network through a web browser. For more information, see the Express Setup section of the Device
Manager online help.

27

Switch Installation

Where to Go Next

28

Running Express Setup

When you first set up the switch, you should use Express Setup to enter the initial IP information. This process enables
the switch to connect to local routers and the Internet. You can then access the switch through the IP address for
additional configuration.

Required Equipment

You need this equipment to set up the switch:

 Computer with Windows 7/Windows 10/Mac

 A Web browser (IE 11, Firefox 46.01 and 47.0) with JavaScript enabled (disable pop-up blockers and proxy

settings).

 A straight-through or crossover Category 5 Ethernet cable to connect your computer to the switch port.

 A small paper clip to reach the express setup button.

Note: Before running Express Setup, disable any wireless client running on your computer.

Express Setup Procedure

To run Express Setup:

1. Make sure that nothing is connected to the switch.

2. Connect power to the switch.

See the wiring instructions in the “Grounding the Switch” section and the “Wiring the DC Power Source” section on
page 19.

3. Power on or reset the IE1000

— Use LEDs to monitor boot progress

Sys Blank: POST

Sys solid: exit post, initializing

Sys and alarm leds green: init done

~25 seconds after poweron

Cisco Systems, Inc. www.cisco.com

1

Running Express Setup

4. Ensure theIE1000 is in default factory mode.

Skip to next step if freshly out of the box

a. If not freshly out of the package, use a paper clip to reset the switch by depressing the express setup button for

15 - 20 seconds until the EXP LED alternates green - red; then release the paper clip.

b. Switch will automatically reboot

5. Ensure no data port is connected to the switch.

Note: During Express Setup, the switch acts as a DHCP server.

— Ensure the computer connected to switch is configured to receive an IP address from the DHCP server.

6. Insert paper clip into express setup button for 1-2 seconds

— When released, EXP LED starts flashing green.

7. Connect computer to port Fa 1/1, LED continues to blink

8. Ensure the computer has received the IP Address 192.168.1.1,

9. Point browser to http://192.168.1.254

10. Leave the username blank and enter the default password, cisco.

NoteThe Express Setup window appears.

a. Troubleshooting: If the Express Setup window does not appear, make sure that any pop-up blockers or proxy

settings on your browser are disabled and that any wireless client is disabled on your computer.

2

Running Express Setup

11. Enter all entries in English letters and Arabic numbers.

In the Network Settings (Required for Static IP):

— New Admin User: Password must be 8 characters long, contain upper and lower case characters, a number and

a symbol (!@#$%^).

— IP Address: Enter a valid IP address for the switch.

You can later use the IP address to access the switch through Device Manager.

— (Optional) Default Gateway: Enter the IP address of the router.

Note: The Device manager will not allow you to exit the express setup page if the static IP address of teh IE1000 and the

Default Gateway are not in teh same subnet.

12. Optional Settings

You can enter the optional information now, or enter it later by using Device Manager. For more information about
the Express Setup fields, see the on-line help for the Express Setup window.

Click Submit to save your changes and to complete the initial setup.

For more information about the optional settings, click Help on the tool-bar.

13. After you click Submit, these events occur:

a. The switch is configured and exits Express Setup mode.

3

Running Express Setup

b. The browser displays a warning message, instructing the user to clear browser cookies.

c. Typically, connectivity between the computer and the switch is lost because the configured switch IP address is

in a different subnet from the IP address on the computer.

d. If you changed the Managemetn Interface Vlan ID, then after pressing submit, all Ethernet interfaces on the

IE1000 are now members of this new vlan. This is to enable the connection to the network.

14. Remove the PC and connect the switch to the network as configured in step 12.

Note: After power cycling, the IE1000 will not act as DHCP server. DHCP Server behavior is special to Express Setup. to

reconnect to the IE1000 after the power cycle you will need to A) configure a static IP Address on your PC that is in the
same subnet as the IP Address you just assigned, or B) connect to the new IP Address of the IE1000 from the network.

I

15. You can now manage the switch by using the Device Manager. See the “Managing the Switch” section on page 9

for information about configuring and managing the switch.

You can display Device Manager by following these steps:

a. Start a web browser on your computer.

b. Enter the switch IP address, username, and password in the web browser, and press Enter. The Device

Manager page appears.

Troubleshooting:

If the Device Manager page does not appear:

— Ping the IP address of device from PC where browser is getting launched. If not check Computer's network

connectivity.

— Confirm that the port LED for the switch port connected to your network is green.

4

Running Express Setup

— Confirm that the computer that you are using to access the switch has network connectivity by connecting it to

a well known web server in your network. If there is no network connection, troubleshoot the network settings
on the computer.

— Make sure that the switch IP address in the browser is correct.

— If the switch IP address in the browser is correct, the switch port LED is green, and the computer has network

connectivity, continue troubleshooting by reconnecting the computer to the switch. Configure a static IP address
on the computer that is in the same subnet as the switch IP address.

— When the LED on the switch port connected to the computer is green, reenter the switch IP address in a web

browser to display the Device Manager. When Device Manager appears, you can continue with the switch
configuration.

5

Running Express Setup

6

Troubleshooting

This chapter provides these topics for troubleshooting problems:

 Diagnosing Problems, page 7

 Finding the Switch Serial Number, page 10

Diagnosing Problems

The switch LEDs provide troubleshooting information about the switch. They show boot fast failures, port-connectivity
problems, and overall switch performance. You can also get statistics from Device Manager.

Switch LEDs

Look at the port LEDs information when troubleshooting the switch. See LEDs, page 6 for a description of the LED colors
and their meanings.

Switch Connections

Bad or Damaged Cable

Always examine the cable for marginal damage or failure. A cable might be just good enough to connect at the physical
layer, but it could corrupt packets as a result of subtle damage to the wiring or connectors. You can identify this problem
because the port has many packet errors or it constantly flaps (loses and regains link).

 Exchange the copper or fiber-optic cable with a known good cable.

 Look for broken or missing pins on cable connectors.

 Rule out any bad patch panel connections or media convertors between the source and the destination. If possible,

bypass the patch panel, or eliminate media convertors (fiber-optic-to-copper).

 Try the cable in another port to see if the problem follows the cable.

Ethernet and Fiber-Optic Cables

Make sure that you have the correct cable:

 For Ethernet, use Category 3 copper cable for 10 Mb/s UTP connections. Use either Category 5, Category 5e, or

Category 6 UTP for 10/100 Mb/s, and PoE connections.

 Verify that you have the correct fiber-optic cable for the distance and port type. Make sure that the connected device

ports match and use the same type encoding, optical frequency, and fiber type.

 Determine if a copper crossover cable was used when a straight-through was required or the reverse.

Cisco Systems, Inc. www.cisco.com

7

Troubleshooting

Diagnosing Problems

Link Status

Verify that both sides have a link. A broken wire or a shutdown port can cause one side to show a link even though the
other side does not have a link.

A port LED that is on does not guarantee that the cable is functional. It might have encountered physical stress, causing
it to function at a marginal level. If the port LED does not turn on:

 Connect the cable from the switch to a known good device.

 Make sure that both ends of the cable are connected to the correct ports.

 Verify that both devices have power.

 Verify that you are using the correct cable type. See Cables and Adapters, page 12 for information.

 Look for loose connections. Sometimes a cable appears to be seated but is not. Disconnect the cable, and then

reconnect it.

10/100 Port Connections

If a port appears to malfunction:

 Verify the status of all ports by checking the LEDs. For more information, see Switch LEDs, page 7.

 Verify the cable type. See Cable and Connectors, page 11.

SFP Module

Use only Cisco SFP modules. Each Cisco module has an internal serial EEPROM that is encoded with security information.
This encoding verifies that the module meets the requirements for the switch.

 Inspect the SFP module. Exchange the suspect module with a known good module.

 Verify that the module is supported on this platform. (The switch release notes on Cisco.com list the SFP modules

that the switch supports.)

 Make sure that all fiber-optic connections are clean and securely connected.

Interface Settings

Verify that the interface is not disabled or powered off. If an interface is manually shut down on either side of the link, it
does not come up until you reenable the interface. If needed, reenable the interface.

Ping End Device

Ping from a laptop first, and then work your way back port by port, interface by interface, trunk by trunk, until you find
the source of the connectivity issue. Make sure that each switch can identify the end device MAC address in its
Content-Addressable Memory (CAM) table.

Spanning Tree Loops

STP loops can cause serious performance issues that look like port or interface problems.

A unidirectional link can cause loops. It occurs when the traffic sent by the switch is received by the neighbor, but the
traffic from the neighbor is not received by the switch. A broken cable, other cabling problems, or a port issue can cause
this one-way communication.

8

Troubleshooting

Resetting the Switch

Switch Performance

Speed, Duplex, and Autonegotiation

Port statistics that show a large amount of alignment errors, frame check sequence (FCS), or late-collisions errors, might
mean a speed or duplex mismatch.

A common issue occurs when duplex and speed settings are mismatched between two switches, between a switch and
a router, or between the switch and a workstation or server. Mismatches can happen when manually setting the speed
and duplex or from autonegotiation issues between the two devices.

To maximize switch performance and to ensure a link, follow one of these guidelines when changing the duplex or the
speed settings.

 Let both ports autonegotiate both speed and duplex.

 Manually set the speed and duplex parameters for the interfaces on both ends of the connection.

 If a remote device does not autonegotiate, use the same duplex settings on the two ports. The speed parameter

adjusts itself even if the connected port does not autonegotiate.

Autonegotiation and Network Interface Cards

Problems sometimes occur between the switch and third-party network interface cards (NICs). By default, the switch
ports and interfaces autonegotiate. Laptops or other devices are commonly set to autonegotiate, yet sometimes issues
occur.

To troubleshoot autonegotiation problems, try manually setting both sides of the connection. If this does not solve the
problem, there could be a problem with the firmware or software on the NIC. You can resolve this by upgrading the NIC
driver to the latest version.

Cabling Distance

If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance from the switch
to the connected device meets the recommended guidelines. See Cables and Adapters, page 12.

Resetting the Switch

These are reasons why you might want to reset the switch to the factory default settings:

 You installed the switch in your network and cannot connect to it because you assigned the wrong IP address.

 You want to reset the password on the switch.

Note: Resetting the switch deletes the configuration and reboots the switch.

To reset the switch:

1. Press and hold the Express Setup button (recessed behind a small hole in the faceplate) for about 15-20 seconds

with a paper clip or similar object. The switch reboots. The system LED turns green after the switch completes
rebooting.

2. Press the Express Setup button again for 3 seconds. Fa 1/1port blinks green.

The switch now behaves like an unconfigured switch.

9

Troubleshooting

Finding the Switch Serial Number

Finding the Switch Serial Number

If you contact Cisco Technical Assistance, you need to know the serial number of your switch. The serial number is on
the compliance label on the right-hand side of the switch. See Figure 1 on page 10.

Figure 1 Serial Number Location for the Cisco IE 1000 Switches

10

H5318

231 45678Pin Label

1

2

3

4

5

6

7

8

RD+

RD-

TD+

NC

NC

TD-

NC

NC

Cable and Connectors

 Connector Specifications, page 11

 Cables and Adapters, page 12

Connector Specifications

 10/100 Ports, page 11

 SFP Module Connectors, page 11

 Cables and Adapters, page 12

10/100 Ports

The 10/100 Ethernet ports on the switches use RJ-45 connectors. Figure 210/100 Port Pinouts, page 11 shows the
pinouts.

Figure 2 10/100 Port Pinouts

Note: For the two models of IE 1000 switch that support PoE, connector pins 4 and 5 supply +48 VDC and pins 7 and 8

are the DC voltage return lines.

SFP Module Connectors

Figure 3Fiber-Optic SFP Module LC Connector, page 12 shows a MT-RJ style connector that is used with the SFP

Module slots. It is a fiber-optic cable connector.

Cisco Systems, Inc. www.cisco.com

11

58476

Switch

3 TD+

6 TD–

1 RD+

2 RD–

Router or PC

3 RD+
6 RD–

1 TD+
2 TD–

H5578

Cable and Connectors

Cables and Adapters

Figure 3 Fiber-Optic SFP Module LC Connector

Warning: Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams

or view directly with optical instruments. Statement 1051

Cables and Adapters

 SFP Module Cables, page 12

 Cable Pinouts, page 12

SFP Module Cables

Each port must match the wave-length specifications on each end of the cable, and for reliable communications, the
cable must not exceed the allowable length.

Notes

 The maximum operating temperature of the switch varies depending on the type of SFP module that you use.

 Modal bandwidth applies only to multimode fiber.

 A mode-field diameter/cladding diameter = 9 micrometers/125 micrometers.

 A mode-conditioning patch cord is required when using 1000BASE-LX/LH SFP modules, MMF, and a short link

distance . Using an ordinary patch cord can cause transceiver saturation, resulting in an elevated bit error rate (BER).
When using the LX/LH SFP module with 62.5-micron diameter MMF, you must also install a mode-conditioning patch
cord between the SFP module and the MMF cable on both the sending and receiving ends of the link. The
mode-conditioning patch cord is required for link distances greater than 984 feet (300 m).

 1000BASE-ZX SFP modules can send data up to 62 miles (100 km) by using dispersion-shifted SMF or

low-attenuation SMF. The distance depends on the fiber quality, the number of splices, and the connectors.

 When the fiber-optic cable span is less than 15.43 miles (25 km), insert a 5-decibel (dB) or 10-dB inline optical

attenuator between the fiber-optic cable plant and the receiving port on the 1000BASE-ZX SFP module.

Cable Pinouts

Figure 4 Two Twisted-Pair Straight-Through Cable Schematic for 10/100 Ports

12

Switch

3 TD+

6 TD–

1 RD+

2 RD–

Switch

3 TD+
6 TD–

1 RD+
2 RD–

Pin 1

Pin 2

273807

Pin 6

Pin 3

Cable and Connectors

Cables and Adapters

Figure 5 Two Twisted-Pair Crossover Cable Schematic for 10/100 Ports

Figure 6 Identifying a Crossover Cable

13

Cable and Connectors

Cables and Adapters

14

Hazardous Location Installation Information

This appendix provides hazardous location installation information for the Cisco IE 1000 switches.

Hazardous Area Installation Warnings

Warning: Before working on equipment that is connected to power lines, remove jewelry (including rings,

necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious
burns or weld the metal object to the terminals. Statement 43

Warning: Exposure to some chemicals could degrade the sealing properties of materials used in the sealed relay

device. Statement 381

Warning: Failure to securely tighten the captive screws can result in an electrical arc if the connector is accidentally

removed. Statement 397

Warning: Do not work on the system or connect or disconnect cables during periods of lightning activity. Statement

1001

Warning: Before performing any of the following procedures, ensure that power is removed from the DC circuit.

Statement 1003

Warning: Read the installation instructions before you connect the system to its power source. Statement 1004

Warning: This unit is intended for installation in restricted access areas. A restricted access area can be accessed

only through the use of a special tool, lock and key, or other means of security. Statement 1017

Warning: This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the

absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an
electrician if you are uncertain that suitable grounding is available. Statement 1024

Warning: This unit might have more than one power supply connection. All connections must be removed to

de-energize the unit. Statement 1028

Warning: Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Warning: Ultimate disposal of this product should be handled according to all national laws and regulations.

Statement 1040

Warning: For connections outside the building where the equipment is installed, the following ports must be

connected through an approved network termination unit with integral circuit protection.
10/100 Ethernet Statement 1044

Warning: To prevent the system from overheating, do not operate it in an area that exceeds the maximum

recommended ambient temperature of:
158°F (70°C) for POE units, and 140°F (60°C) for Non-POE units. Statement 1047

Cisco Systems, Inc. www.cisco.com

15

Hazardous Location Installation Information

Hazardous Area Installation Warnings

Warning: When you connect or disconnect the power and/or alarm connector with power applied, an electrical arc

can occur. This could cause an explosion in hazardous area installations. Be sure that all power is removed from the
switch and any other circuits. Be sure that power cannot be accidentally turned on or verify that the area is
nonhazardous before proceeding. Statement 1058

Warning: In switch installations in a hazardous location, the DC power source could be located away from the

vicinity of the switch. Before performing any of the following procedures, locate the DC circuit to ensure that the
power is removed and cannot be turned on accidentally, or verify that the area is nonhazardous before proceeding.
Statement 1059

Warning: This equipment is supplied as “open type” equipment. It must be mounted within an enclosure that is

suitably designed for those specific environmental conditions that will be present and appropriately designed to
prevent personal injury resulting from accessibility to live parts. The interior of the enclosure must be accessible
only by the use of a tool.

The enclosure must meet IP 54 or NEMA type 4 minimum enclosure rating standards. Statement 1063

Warning: When used in a Class I, Division 2, hazardous location, this equipment must be mounted in a suitable

enclosure with proper wiring method, for all power, input and output wiring, that complies with the governing
electrical codes and in accordance with the authority having jurisdiction over Class I, Division 2 installations.
Statement 1066

Warning: Use twisted-pair supply wires suitable for 86°F (30°C) above surrounding ambient temperature outside

the enclosure. Statement 1067

Warning: This equipment is intended for use in a Pollution Degree 2 industrial environment, in overvoltage Category

II applications (as defined in IEC publication 60664-1), and at altitudes up to 2000 meters without derating.
Statement 1068

Warning: Do not connect or disconnect cables to the ports while power is applied to the switch or any device on

the network because an electrical arc can occur. This could cause an explosion in hazardous location installations.
Be sure that power is removed from the switch and cannot be accidentally be turned on, or verify that the area is
nonhazardous before proceeding. Statement 1070

Warning: Installation of the equipment must comply with local and national electrical codes. Statement 1074

Warning: If you connect or disconnect the console cable with power applied to the switch or any device on the

network, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that
power is removed or the area is nonhazardous before proceeding. Statement 1080

Warning: Explosion Hazard—Do not connect or disconnect wiring while the field-side power is on; an electrical arc

can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or that
the area is nonhazardous before proceeding. Statement 1081

Warning: Explosion Hazard—The area must be known to be nonhazardous before installing, servicing, or replacing

the unit.

Warning: Explosion Hazard—Substitution of components may impair suitability for Class I, Division 2/Zone 2.

Statement 1083

Statement 1082

Warning: Do not insert and remove SFP modules while power is on; an electrical arc can occur. This could cause an

explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before
proceeding. Statement 1087

Caution: This equipment is only suitable for use in Class I, Division 2, Groups A, B, C, D, or nonhazardous locations.

Caution: When installed in a Class I, Div/Zone 2 hazardous location environment, this equipment must be installed

in a min. IP54, ATEX certified enclosure.

Caution: When installed in a Class I, Div/Zone 2 hazardous location environment, this equipment must be installed

in a pollution degree 2 environment per IEC 60664-1)

16

Hazardous Location Installation Information

Hazardous Area Installation Warnings

Caution: The device is designed to mount on a DIN rail that conforms to Standard EN50022.

Caution: This equipment is suitable for use in Class I, Division 2, Groups A, B, C, D, or only nonhazardous locations.

Caution: Airflow around the switch must be unrestricted. To prevent the switch from overheating, there must be the

following minimum clearances:
– Top and bottom: 2.0 in. (50.8 mm)
– Sides: 1.0 in. (25.4 mm)
– Front: 2.0 in. (50.8 mm)
Contact your Cisco Technical Assistance Centre (TAC) if tighter spacings are required.

Caution: The device is intended for vertical installations only.

Caution: Ensure the device is not installed in an environment that exceeds the approved ambient temperature

range.

Caution: The device is designed to mount on a DIN rail that conforms to Standard EN50022.

North American Hazardous Location Approval

The following information applies when operating this equipment in hazardous locations:

English: Products marked "Class I, Div 2, GP A, B, C, D" are suitable for use in Class I Division 2 Groups A,

B, C, D, Hazardous Locations and nonhazardous locations only. Each product is supplied with
markings on the rating nameplate indicating the hazardous location temperature code. When
combining products within a system, the most adverse temperature code (lowest "T" number)
may be used to help determine the overall temperature code of the system. Combinations of
equipment in your system are subject to investigation by the local Authority Having Jurisdiction at
the time of installation.

Français: Informations sur l'utilisation de cet équipement en environnements dangereux:

Les produits marqués "Class I, Div 2, GP A, B, C, D" ne conviennent qu'à une utilisation en
environnements de Classe I Division 2 Groupes A, B, C, D dangereux et non dangereux. Chaque
produit est livré avec des marquages sur sa plaque d'identification qui indiquent le code de
température pour les environnements dangereux. Lorsque plusieurs produits sont combinés dans
un système, le code de température le plus défavorable (code de température le plus faible) peut
être utilisé pour déterminer le code de température global du système. Les combinaisons
d'équipements dans le système sont sujettes à inspection par les autorités locales qualifiées au
moment de l'installation.

EMC Environmental Conditions for Products Installed in the European Union

This section applies to products to be installed in the European Union.

The equipment is intended to operate under the following environmental conditions with respect to EMC:

 A separate defined location under the user’s control.

 Earthing and bonding shall meet the requirements of ETS 300 253 or CCITT K27.

 AC-power distribution shall be one of the following types, where applicable: TN-S and TN-C as defined in IEC

364-3.

In addition, if equipment is operated in a domestic environment, interference could occur.

17

Hazardous Location Installation Information

Hazardous Locations Standards

Hazardous Locations Standards

Hazardous location standards for the Cisco IE 1000 switches:

The following standards were used for the hazardous locations approvals and certifications:

ANSI/ASA 12.12.01-2013

CAN/CSA C22.2 No. 60079-0: 11

CAN/CSA C22.2 No. 60079-15:12

CSA C22.2 No. 213-M1987

EN 60079-0:2012+A11:2013

EN 60079-15:2010

IEC 60079-0 6th Edition

IEC 60079-15 4th Edition

UL 60079-0, 5th Ed, 2009-10-21

UL 60079-15, 3rd Ed, 2009-7-17

18

Technical Specifications

This appendix provides the technical specification for the Cisco IE 1000 switches.

Operating Temperature Specifications

Table 1 on page 19 lists the Operating Temperatures (measured inside enclosure, 1” below switch) for the Cisco IE 1000

switches.

Table 1 Operation Temperature Specification for the Cisco IE 1000 Switches

Industrial Automation and
Hazardous Locations

Enclosure types Sealed enclosures (No airflow)

For example: NEMA4, NEMA4X,
NEMA12, NEMA13, IP54, and
IP66.

Temperatures
(measured inside
enclosure, 1” below
switch)

1. lfm = linear feet per minute.

Note: The safety certifications apply only to ambient temperatures under 158°F (70°C) measured 1” below switch.

However, the Cisco IE 1000 switch can function under the environmental conditions shown in Table 1 on page 19.

POE: -40C to +60C

Non-POE: -20C to +60C

Substation Traffic Signal

Vented enclosures (Minimum 40

1

lfm

)

For example: NEMA1, IP20, and
IP21.

POE: -40C to +70C

Non-POE: -20C to +70C

Fan or blower-equipped
enclosures (Minimum 200 lfm)

POE: -34C to +74C

Non-POE: -16C to +74C

Technical Specifications

The technical specifications for the Cisco IE 1000 switches are as follows:

Table 2 Cisco IE 1000 Technical Specifications

Environmental Ranges

Storage temperature –40 to 185°F (–40 to 85°C)

Cisco Systems, Inc. www.cisco.com

19

Technical Specifications

Technical Specifications

Operating temperature

(Measured inside enclosure, 1” below
switch)

1

POE Non-POE

-34C to +74C

• -40C to +70C (40 lfm Vented
Enclosure Operating)

• -40C to +60C (Sealed Enclosure
Operating)

• -34C to +74C (Minimum 200 lfm
Fan or Blower equipped Enclosure
Operating)

-40C to +85C (Type Tested to +85C for
16 hours)

Operating humidity 5 to 95% (noncondensing)

Operating shock 30 g at 11 ms, and 200 g at 2.11 ms.

Operating altitude Up to 13,000 ft (3962 m)

Storage altitude Up to 40,000 ft (12,192 m)

Power Requirements

DC input voltage

• Marked range:

2

– 12-24 VDC (IE1000-4T1T / IE1000-6T2T)

– 48-54 VDC (IE1000-4P2S / IE1000-8P2S)

• Maximum operating range:

– 9-32 VDC (IE1000-4T1T / IE1000-6T2T)

-16C to +74C

• -20C to +70C (40 lfm Vented
Enclosure Operating)

• -20C to +60C (Sealed Enclosure
Operating)

• -16C to +74C (Minimum 200 lfm
Fan or Blower equipped Enclosure
Operating)

85C Type Tested for 16 hours

– 48-54 VDC (IE1000-4P2S / IE1000-8P2S)

Note:

• The DC-input power supply is an SELV circuit, and it can only be connected to
another SELV circuit.

Power consumption

• IE-1000-4T1T-LM -- 3.6W

• IE-1000-6T2T-LM -- 4.8W

• IE-1000-4P2S-LM -- 140.4W

• IE-1000-8P2S-LM -- 205.2W

Physical Dimensions

Weight

Dimensions (W x D x H).8 x 5.3 x 5 in.
(45.7 x 134 x 127 mm)

1. Operating temperatures exceeding 60C are not covered by the product safety certifications and approvals. However, the switch can
function in the installations under the environmental conditions listed.

2. When using industrial grade SFP modules, maximum operating temperature limits shown in table 1 apply. When using commercial
grade SFP modules, maximum system operating temperature limits must be de-rated by 15 deg. C.

3. Width includes the cosmetic end-caps. Height does not include the power and alarm connections.

3

IE-1000-4T1T-LM -- 1.10 lb (0.50 kg)

IE-1000-6T2T-LM -- 1.25 lb (0.57 kg)
IE-1000-4P2S-LM -- 1.70 lb (0.77 kg)
IE-1000-8P2S-LM -- 1.85 lb (0.84 kg)

IE-1000-4T1T-LM -- 1.5 x 4.5 x 5 in. (38.1 x 115 x 127 mm)

IE-1000-6T2T-LM -- 1.8 x 4.5 x 5 in. (45.7 x 115 x 127 mm)
IE-1000-4P2S-LM -- 1.8 x 5.3 x 5 in. (45.7 x 134 x 127 mm)
IE-1000-8P2S-LM -- 1

20

Technical Specifications

Alarm Ratings

Alarm Ratings

The alarm ratings for the Cisco IE 1000 switches are below.

Table 3 Cisco IE 1000 Alarm Ratings

Alarm Ratings Specification

Alarm output electrical specification 1.0 A @ 24 VDC or 0.5 A @ 48 VDC

21

Technical Specifications

Alarm Ratings

22