Cisco IAD2801 Series Installation Manual

Cisco IAD2801 Series Integrated Access Devices Hardware Installation Guide

Software Release 12.4(15)T
June 7, 2007

Americas Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: [phone]

800 553-NETS (6387)

Fax: [phone]

Text Part Number: OL-12433-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following inform ation is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems,
Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco
Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing,
FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys,
MeetingPlace, MGX, Networking Academy, Network Registrar, Pack e t , PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet
Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0705R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the
document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

Cisco IAD2801 Series Integrated Access Devices Hardware Installation Guide

© 2007 Cisco Systems, Inc. All rights reserved.

Press,

Preface v

Objectives v

Audience vi

Topics Covered by Hardware Documents vi

Conventions vii

Safety Warnings viii

Statement 1071—Warning Definition viii

Cisco 90-Day Limited Hardware Warranty Terms xiii

Obtaining Documentation xv

Cisco.com xv
Product Documentation DVD xv
Ordering Documentation xv

CONTENTS

CHAPTER

Documentation Feedback xv

Cisco Product Security Overview xvi

Reporting Security Problems in Cisco Products xvi

Product Alerts and Field Notices xvii

Obtaining Technical Assistance xvii

Cisco Support Website xvii
Submitting a Service Request xviii
Definitions of Service Request Severity xviii

Obtaining Additional Publications and Information xix

1 Overview 1-1

Hardware Features 1-2

Product Serial Number Location 1-2

Built-in Interfaces 1-3
Memory 1-3
LED Indicators 1-4
Chassis Ventilation 1-4
Real-Time Clock 1-5

Cisco Product Identification Tool 1-2

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Chassis Views 1-5

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Contents

Cisco IAD2801 Chassis 1-5

Interface Numbering 1-6

Specifications 1-7

CHAPTER

CHAPTER

2 Preinstallation Requirements and Planning 2-1

Safety Recommendations 2-1

Safety with Electricity 2-2
Preventing Electrostatic Discharge Damage 2-2

General Site Requirements 2-3

Power Supply Considerations 2-3
Site Environment 2-3
Site Configuration 2-3
Equipment Racks 2-4

Installation Checklist 2-4

Creating a Site Log 2-5

Inspecting the Router 2-6

Required Tools and Equipment for Installation and Maintenance 2-6

3 Port and Cable Information 3-1

Console and Auxiliary Port Considerations 3-1

Console Port Connections 3-1
Auxiliary Port Connections 3-2

CHAPTER

CHAPTER

ii

Preparing to Connect to a Network 3-2

Ethernet Connections 3-2

4 Chassis Installation Procedures 4-1

Setting Up the Chassis 4-1

Rack-Mounting the Chassis 4-2

Attaching Rack-Mount Brackets to Cisco IAD2801 Series Integrated Access Devices 4-2
Installing the Router in a Rack 4-3
Attaching Optional Cable Management Bracket 4-3
Chassis Grounding 4-4

Setting the Chassis on a Desktop 4-4

Installing the Chassis Ground Connection 4-5

5 Cable Connection Procedures 5-1

Power Connections 5-1

Connecting Routers to AC Power 5-2

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Connecting WAN, LAN, and Voice Cables 5-2

Ports and Cabling 5-3
Connection Procedures and Precautions 5-3

Connecting to a Console Terminal or Modem 5-3

Connecting to the Console Port 5-4
Connecting to the Auxiliary Port 5-4

Contents

CHAPTER

APPENDIX

6 Power Up and Initial Configuration Procedures 6-1

Powering Up Cisco IAD2801 Integrated Access Devices 6-1

Checklist for Power Up 6-1
Power Up Procedure 6-2
Verifying the Front Panel LED Indications 6-3
Verifying the Hardware Configuration 6-3

Configuring the Router 6-4

Initial Configuration Using Cisco Router 6-4
Initial Configuration Using the Setup Command Facility 6-4
Initial Configuration Using the Cisco CLI—Manual Configuration 6-7
Verifying the Initial Configuration 6-8
Completing the Configuration 6-8

A Troubleshooting A-1

Solving Problems A-1

Troubleshooting the Power and Cooling Systems A-2
Environmental Reporting Features A-3
Troubleshooting Modules, Cables, and Connections A-3

APPENDIX

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Reading System LEDs A-4

Reading Port and Module LEDs A-5

System Messages A-6

Recovering a Lost Password A-8

More Troubleshooting Help—Cisco Technical Assistance Center A-8

B Installing and Upgrading Internal Modules B-1

Safety Warnings B-1

Removing the Chassis Cover B-2

Removing the Cover from Cisco IAD2801 Series Integrated Access Devices B-2

Locating Modules B-4

Replacing the Power Supply B-5

Installing the Main Power Supply in a Cisco IAD2801 B-5

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Contents

Installing the Chassis Cover B-6

Installing the Cover on Cisco IAD2801 Series Integrated Access Devices B-7

APPENDIX

I

NDEX

C Removing and Installing CompactFlash Memory Cards C-1

Preventing Electrostatic Discharge Damage C-1

Removing a CompactFlash Memory Card C-2

Installing a CompactFlash Memory Card C-2

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Preface

This introduction discusses the objectives, audience, organization, and conventions of these hardware
documents, and points to related documents that have information beyond the scope of these documents.
This preface contains the following sections:

• Objectives, page v

• Audience, page vi

• Topics Covered by Hardware Documents, page vi

• Conventions, page vii

• Safety Warnings, page viii

Objectives

• Cisco 90-Day Limited Hardware Warranty Terms, page xiii

• Obtaining Documentation, page xv

• Documentation Feedback, page xv

• Cisco Product Security Overview, page xvi

• Product Alerts and Field Notices, page xvii

• Obtaining Technical Assistance, page xvii

• Obtaining Additional Publications and Information, page xix

This hardware document provides you with comprehensive hardware-related information about Cisco
IAD2801 series integrated access devices, including platform descriptions, safety information, site
preparation, chassis installation and interconnection, power up, initial configuration, and
troubleshooting.

This document provides enough initial software configuration information to establish network
communication. For detailed software configuration information, refer to the Cisco IOS configuration
guides and command reference publications. These publications are available online. See the “Obtaining

Documentation” section on page xv for more information.

To access warranty, service, and support information, see the “Cisco 90-Day Limited Hardware

Warranty Terms” section on page xiii.

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Audience

Audience

This documentation is designed for the person installing, configuring, and maintaining the router, who
should be familiar with electronic circuitry and wiring practices and has experience as an electronic or
electromechanical technician. It identifies certain procedures that should be performed only by trained
and qualified personnel.

Topics Covered by Hardware Documents

Table 1 lists the topics covered by these hardware documents.

Table 1 Hardware Documentation for Cisco IAD2801

Topic Description

This document. Describes the features and warnings of
Cisco IAD2801 series integrated access devices.

Overview Describes the features and specifications of

Cisco IAD2801 series integrated access devices.

Preinstallation Requirements and
Planning

Port and Cable Information Provides information about cables needed to install your

Chassis Installation Procedures Describes how to install your Cisco IAD2801 on a desktop

Cable Connection Procedures Describes how to connect your Cisco IAD2801 to a power

Power Up and Initial Configuration
Procedures

Troubleshooting Describes how to isolate problems, read LEDs, and

Installing and Upgrading Internal
Modules

Removing and Installing CompactFlash
Memory Cards

Describes safety recommendations, site requirements, and
required tools and equipment, and includes an installation
checklist.

Cisco IAD2801 series integrated access devices.

or in a rack.

source and to networks and external devices.

Describes how to power up your Cisco IAD2801 and
perform an initial configuration to provide network access.

interpret error and recovery messages.

Describes how to install or upgrade modules that are
located internally within the router, such as memory
modules, PVDMs, and power supplies.

Describes hardware installation procedures that do not
require opening the chassis.

Preface

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Preface

Conventions

Conventions

These documents use the conventions listed in Table 2 to convey instructions and information:

Table 2 Document Conventions

Convention Description

boldface font Commands and keywords.

italic font Variables for which you supply values.

[ ] Optional keywords or arguments appear in square brackets.

{x | y | z} A choice of required keywords appears in braces separated by vertical bars. You must select one.

screen font Examples of information displayed on the screen.

boldface screen

font

< > Nonprinting characters, for example passwords, appear in angle brackets in contexts where italics are

[ ] Default responses to system prompts appear in square brackets.

Examples of information you must enter.

not available.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the

manual.

Timesaver Means the described action saves time. You can save time by performing the action described in the

paragraph.

Tip Means the following information will help you solve a problem. The tips information might not be

troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Caution Means reader be careful. In this situation, you might do something that could result in equipment

damage or loss of data.

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Safety Warnings

Safety Warnings

Safety warnings appear throughout these publications in procedures that, if performed incorrectly, may
harm you. A warning symbol precedes each warning statement.

Statement 1071—Warning Definition

Preface

Warning

Waarschuwing

Varoitus

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.

SAVE THESE INSTRUCTIONS

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.

BEWAAR DEZE INSTRUCTIES

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.

Statement 1071

viii

SÄILYTÄ NÄMÄ OHJEET

Attention

Cisco IAD2801 Series Integrated Access Devices Hardware Installation Guide

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

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Preface

Safety Warnings

Warnung

Avvertenza

Advarsel

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.

Aviso

¡Advertencia!

TA VARE PÅ DISSE INSTRUKSJONENE

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

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Safety Warnings

Preface

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.

SPARA DESSA ANVISNINGAR

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Preface

Safety Warnings

Aviso

Advarsel

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

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Safety Warnings

Preface

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Preface

Cisco 90-Day Limited Hardware Warranty Terms

Cisco 90-Day Limited Hardware Warranty Terms

There are special terms applicable to your hardware warranty and various services that you can use
during the warranty period. Your formal Warranty Statement, including the warranties and license
agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and
download the Cisco Information Packet and your warranty and license agreements from Cisco.com.

1. Launch your browser, and go to this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm

The Warranties and License Agreements page appears.

2. To read t h e Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number

78-5235-03B0 is highlighted.

b. Select the language in which you would like to read the document.
c. Click Go.

The Cisco Limited Warranty and Software License page from the Information Packet appears.

d. Read the document online, or click the PDF icon to download and print the document in Adobe

Portable Document Format (PDF).

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xiii

Cisco 90-Day Limited Hardware Warranty Terms

Note You must have Adobe Acrobat Reader to view and print PDF files. You can download

the reader from Adobe’s website: http://www.adobe.com

3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:

78-5236-01C0

b. Select the language in which you would like to read the document.
c. Click Go.

The Cisco warranty page appears.

d. Review the document online, or click the PDF icon to download and print the document in

Adobe Portable Document Format (PDF).

You can also contact the Cisco service and support website for assistance:

http://www.cisco.com/public/Support_root.shtml.

Duration of Hardware Warranty

Ninety (90) days.

Preface

Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten
(10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery
times can vary, depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from
Cisco, contact your Cisco Sales and Service Representative.

Complete the information below, and keep it for reference:

Company product purchased from

Company telephone number

Product model number

Product serial number

Maintenance contract number

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Preface

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. This section explains the
product documentation resources that Cisco offers.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

Obtaining Documentation

The Product Documentation DVD is a library of technical product documentation on a portable medium.
The DVD enables you to access installation, configuration, and command guides for Cisco hardware and
software products. With the DVD, you have access to the HTML documentation and some of the
PDF files found on the Cisco website at this URL:

http://www.cisco.com/univercd/home/home.htm

The Product Documentation DVD is created and released regularly. DVDs are available singly or by
subscription. Registered Cisco.com users can order a Product Documentation DVD (product number
DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation
Store at this URL:

http://www.cisco.com/go/marketplace/docstore

Ordering Documentation

You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order Cisco
documentation at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

If you do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Documentation Feedback

You can provide feedback about Cisco technical documentation on the Cisco Support site area by
entering your comments in the feedback form available in every online document.

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Cisco Product Security Overview

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to do the following:

• Report security vulnerabilities in Cisco products

• Obtain assistance with security incidents that involve Cisco products

• Register to receive security information from Cisco

A current list of security advisories, security notices, and security responses for Cisco products is
available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you
can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS)
feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Preface

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability
in a Cisco product, contact PSIRT:

• For emergencies only— [e-mail]

An emergency is either a condition in which a system is under active attack or a condition for which
a severe and urgent security vulnerability should be reported. All other conditions are considered
nonemergencies.

• For nonemergencies — [e-mail]

In an emergency, you can also reach PSIRT by telephone:

• 1 877 228-7302

• 1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to

encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been
encrypted with PGP versions 2.x through 9.x.

Never use a revoked encryption key or an expired encryption key. The correct public key to use in your
correspondence with PSIRT is the one linked in the Contact Summary section of the Security
Vulnerability Policy page at this URL:

xvi

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending
any sensitive material.

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Product Alerts and Field Notices

Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field
Notices. You can receive these announcements by using the Product Alert Tool on Cisco.com. This tool
enables you to create a profile and choose those products for which you want to receive information.

To access the Product Alert Tool, you must be a registered Cisco.com user. Registered users can access
the tool at this URL:

http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en

To register as a Cisco.com user, go to this URL:

http://tools.cisco.com/RPF/register/register.do

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The
Cisco Support website on Cisco.com features extensive online support resources. In addition, if you
have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide
telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Product Alerts and Field Notices

Cisco Support Website

The Cisco Support website provides online documents and tools for troubleshooting and resolving
technical issues with Cisco products and technologies. The website is available 24 hours a day at
this URL:

http://www.cisco.com/en/US/support/index.html

Access to all tools on the Cisco Support website requires a Cisco.com user ID and password. If you have
a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Before you submit a request for service online or by phone, use the Cisco Product Identification Tool

to locate your product serial number. You can access this tool from the Cisco Support website
by clicking the Get Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing
Cisco Product Identification Tool from the alphabetical list. This tool offers three search options:
by product ID or model name; by tree view; or, for certain products, by copying and pasting show
command output. Search results show an illustration of your product with the serial number label
location highlighted. Locate the serial number label on your product and record the information
before placing a service call.

Tip Displaying and Searching on Cisco.com

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If you suspect that the browser is not refreshing a web page, force the browser to update the web page
by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the
entire Cisco.com website. After using the Search box on the Cisco.com home page, click the

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Obtaining Technical Assistance

Advanced Search link next to the Search box on the resulting page and then click the
Technical Support & Documentation radio button.

To provide feedback about the Cisco.com website or a particular technical document, click
Contacts & Feedback at the top of any Cisco.com web page.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and
S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.

Preface

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: [phone]
Australia: 1 800 805 227
EMEA: [phone]
USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.

Severity 1 (S1)—An existing network is “down” or there is a critical impact to your business operations.
You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
business operations are negatively affected by inadequate performance of Cisco products. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.

xviii

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.

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Obtaining Additional Publications and Information

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.

• The Cisco Online Subscription Center is the website where you can sign up for a variety of Cisco

e-mail newsletters and other communications. Create a profile and then select the subscriptions that
you would like to receive. To visit the Cisco Online Subscription Center, go to this URL:

http://www.cisco.com/offer/subscribe

• The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief

product overviews, key features, sample part numbers, and abbreviated technical specifications for
many Cisco products that are sold through channel partners. It is updated twice a year and includes
the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick
Reference Guide, go to this URL:

http://www.cisco.com/go/guide

• Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo

merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide range of general networking, training, and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Internet Protocol Journal is a quarterly journal published by Cisco for engineering professionals

involved in designing, developing, and operating public and private internets and intranets. You can
access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Networking products offered by Cisco, as well as customer support services, can be obtained at

this URL:

http://www.cisco.com/en/US/products/index.html

• Networking Professionals Connection is an interactive website where networking professionals

share questions, suggestions, and information about networking products and technologies with
Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

• “What’s New in Cisco Documentation” is an online publication that provides information about the

latest documentation releases for Cisco products. Updated monthly, this online publication is
organized by product category to direct you quickly to the documentation for your products. You
can view the latest release of “What’s New in Cisco Documentation” at this URL:

http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

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http://www.cisco.com/en/US/learning/index.html

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Preface

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CHAPTER

1

Overview

The Cisco IAD2801 series integrated access devices is a fixed configuration router that provides three
models with a common front panel. The front panel, labeled “Cisco IAD2801 series integrated access
devices,” is identical for all models. However, the back panels, labeled by specific model number, vary
depending on interfaces, ports, and options. The Cisco IAD2801 series integrated access devices support
the following configurations:

• IAD2801-2BRI-A/K9—Fixed configuration router, with integrated PVDM2-8, HWIC-1ADSL, and

1 VIC2-2BRI-NT/TE-P, 2 Fast Ethernet connections, and 1 factory configurable or
field-upgradeable HWIC slot.

• IAD2801-4BRI-A/K9—Fixed configuration router, with integrated PVDM2-16, HWIC-1ADSL,

and 2 VIC2-2BRI-NT/TE-P, 2 Fast Ethernet connections, and 1 factory configurable or
field-upgradeable HWIC slot.

• IAD2801-4BRI-S/K9—Fixed configuration router, with integrated PVDM2-16, HWIC-4SHDSL ,

and 2 VIC2-2BRI-NT/TE-P, 2 Fast Ethernet connections, and 1 factory configurable or
field-upgradeable HWIC slot.

The following cards are configurable or field upgradeable in slot 3 on all models:

• HWIC-4ESW

• VIC-4FXS/DID

• HWIC-AP-AG-E or HWIC-AP-G-E

Figure 1-1 Front View of the Cisco IAD2801.

Figure 1-1 Front View of a Cisco IAD2801

95817

This chapter describes the features and specifications of the routers and includes the following sections:

• Hardware Features, page 1-2

• Chassis Views, page 1-5

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Hardware Features

• Interface Numbering, page 1-6

• Specifications, page 1-7

Hardware Features

This section describes the basic features of Cisco IAD2801, including product identification, built-in
interfaces, modules, memory, LED indicators, chassis ventilation, and the internal clock.

Product Serial Number Location

The serial number label for Cisco IAD2801 is located on the rear of the chassis, along the bottom edge
near the lower left corner. (See Figure 1-2.)

Figure 1-2 Serial Number Location on the Cisco IAD2801

Chapter 1 Overview

S

N
:
A

A
A

N
N

N
N

X
X

X
X

SN: AAANNNNXXXX

Note The serial number for Cisco IAD2801 is 11 characters long.

Cisco Product Identification Tool

The Cisco Product Identification (CPI) tool provides detailed illustrations and descriptions showing
where to locate serial number labels on Cisco products. It includes the following features:

• A search option that allows browsing for models using a tree-structured product hierarchy

• A search field on the final results page making it easier to look up multiple products

• End-of-sale products are clearly identified in results lists

The tool streamlines the process of locating serial number labels and identifying products. Serial number
information expedites the entitlement process and is important for access to support services.

The Cisco Product Identification tool can be accessed at the following URL:

http://tools.cisco.com/Support/CPI/index.do

230309 781-00500-01

1-2

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