Cisco Physical Security Multiservices
Platform Series User Guide
Model CPS-MSP-1RU-K9
Model CPS-MSP-2RU-K9
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Text Part Number: OL-21838-03
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Cisco Physical Security Multiservices Platform Series User Guide
Obtaining Documentation, Obtaining Support, and Security Guidelinesvi
CHAPTER
CHAPTER
1Overview1-1
Important Safety Information1-1
Multiservices Platform Series Products1-1
System Interface1-2
Control Panel Buttons and LEDs1-2
Hard Drive Indicator LEDs1-3
Rear Panel1-4
2Setting Up and Maintaining the Multiservices Platform Series Device2-1
Setting up a Multiservices Platform Series Device2-1
Unpacking the Multiservices Platform Series Device2-2
Mounting the Multiservices Platform Series Device in a Rack2-2
Preparing for Rack Mounting2-3
Rack Mounting2-4
Installing Hard Drives2-10
Connecting to Power, the Network, and External Devices2-11
Multiservices Platform Series Maintenance Operations2-11
Removing the Chassis Cover2-11
Replacing a System Fan2-12
Replacing a Power Supply2-13
Checking Air Flow2-14
APPENDIX
APPENDIX
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ASystem SpecificationsA-1
General SpecificationsA-1
Power Supply SpecificationsA-2
BRecovering from a Hard Drive FailureB-1
Replacing a Hard DriveB-3
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Contents
Reimaging a Multiservices Platform Series Device that is Running VSMB-5
Reimaging a Multiservices Platform Series Device that is Running Cisco IPICSB-6
Reimaging a Multiservices Platform Series Device that is Running Cisco PAMB-7
APPENDIX
APPENDIX
APPENDIX
CFiber Channel CardC-1
D16 x CIF / 4 x 4CIF Video Capture CardD-1
Video InputsD-1
Power and System RequirementsD-2
E16 x D1 and 8 x D1 Video Capture CardsE-1
Before You BeginE-1
OverviewE-2
RequirementsE-3
FeaturesE-4
Encoding Parameter LimitationsE-4
Motion Detection with Low Quality CamerasE-5
Video Card Connector and LEDE-6
Understanding Video Channel NumbersE-6
1-RU Multi Services Platform Series Device Channel NumbersE-6
2-RU Multi Services Platform Series Device Channel NumbersE-8
APPENDIX
I
NDEX
iv
Connecting the Video Capture Card to the BNC Breakout PanelE-10
Part NumbersE-12
SpecificationsE-13
Configuration Instructions for Cisco Video SurveillanceE-14
Configuring Camera Channel Numbers in Cisco VSME-14
Connecting and Configuring Analog PTZ CamerasE-14
Troubleshooting PTZ Camera ControlsE-19
Related DocumentationE-19
FUsing IPMI to Remotely Reboot a Multi Services Platform Series DeviceF-1
Setting Up IPMI on Multi Services Platform DeviceF-1
Rebooting a Multi Services Platform Series Device by using the IPMIF-2
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Overview
Preface
This document describes how to install the Cisco Multiservices Platform Series devices and how to
perform the initial set up of these devices. It provides information for the following Multiservices
Platform Series model:
•CPS-MSP-1RU-K9—1-rack unit (RU) chassis with motherboard, 300 W power supply, and CPU.
(Drives and option cards are available separately.)
•CPS-MSP-2RU-K9—2-rack unit (RU) chassis with motherboard, 900 W power supply, and CPU.
(Drives are available separately.)
This document it is intended for experienced system integrators and technicians who are installing these
devices.
Organization
This document is organized as follows:
Chapter 1, “Overview”Provides information about the Multiservices
Chapter 2, “Setting Up and Maintaining the
Multiservices Platform Series Device”
Appendix A, “System Specifications”Provides technical specifications for the
Appendix B, “Recovering from a Hard Drive
Failure”
Appendix C, “Fiber Channel Card”Provides information about the optional fiber channel
Platform Series features, chassis, and system
interface
Describes how to perform a variety of set up and
hardware maintenance procedures for Multiservices
Platform Series devices
Multiservices Platform Series, including connection
ports, power needs and operating environment
requirements
Describes how to replace and reimage a failed hard
disk drive
card, which enables fibre channel connectivity to
external storage arrays
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Preface
Appendix D, “16 x CIF / 4 x 4CIF Video
Capture Card”
Appendix E, “16 x D1 and 8 x D1 Video
Capture Cards”
Appendix F, “Rebooting a Multi Services
Platform Series Device by using the IPMI”
Provides information about the optional 16 x CIF / 4
x 4CIF video capture card, which enables capturing
and compressing analog video streams
Provides information about the optional 16 x D1 and
8 x D1 video capture cards, which capture and
compress standard definition analog video streams
how to configure a Multiservices Platform Series
device so that it can be rebooted by using the IPMI,
and how to perform the remote reboot procedure
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s
revised Cisco
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
technical documentation, at:
New in Cisco Product Documentation, which also lists all new and
vi
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CHAP T E R
1
Overview
The Cisco Multiservices Platform Series models are high-performance servers that offer choices for
deploying and managing physical security applications, including video surveillance, access control, and
flexible incident response communications. Applications include:
•Video surveillance with network digital recording and playback
•Physical access control with electronic access control using the IP network to manage doors and
locks
•Incident response systems for on-demand communications across multiple agencies
This chapter includes these sections:
•Important Safety Information, page 1-1
•Multiservices Platform Series Products, page 1-1
•System Interface, page 1-2
•Rear Panel, page 1-4
Important Safety Information
To prevent potential serious injury to yourself and others and to protect your Multiservices Platform
Series device, make sure to read and understand in the compliance, safety, statutory, and related in
formation information in Regulatory Compliance and Safety Information for the Cisco Multiservices Platform Series before you set up, install, or operate the device.
Multiservices Platform Series Products
The Cisco Multiservices Platform Series comprises a suite of server platforms that offer choices for a
variety of Cisco physical security applications.
The Multiservices Platform Series includes the following models:
•1-RU Multiservices Platform Series, Model CPS-MSP-1RU-K9—Supports up to four 1 TB SATA
hard drives.
•2-RU Multiservices Platform Series, model CPS-MSP-2RU-K9—Supports six or twelve 2 TB SATA
hard drives.
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1-1
System Interface
Key features include:
•300 W high-efficiency power supply on 1-RU model, and 900 W high-efficiency power supply with
redundancy option on 2-RU model
•High-performance fans with built-in redundancy for optimized cooling
•Support for fiber channel card or video encoding card (1-RU only)
•Hot-swappable SATA hard disk drives (in RAID configurations only)
System Interface
The Multiservices Platform Series device includes a variety of controls and LED indicators that help you
manage and monitor the system. The following sections describe these items in detail:
•Control Panel Buttons and LEDs, page 1-2
•Hard Drive Indicator LEDs, page 1-3
Chapter 1 Overview
Control Panel Buttons and LEDs
Table 1-1 describes the controls and LEDs on the front panel of the Multiservices Platform Series device.
Ta b l e 1-1Multiservices Platform Series Device Controls and LEDs
ControlDescription
Buttons
Reset buttonPress this button to reboot the Multiservices Platform Series device.
This button is recessed on 2-RU models. Use a pin or paperclip to press it on
these devices.
Power buttonPress this button to apply or remove power from the Multiservices Platform
Series device.
To perform a normal, graceful shutdown of the device, press and release the
button quickly. To shut down the device immediately, press and hold the button
for 4 seconds.
Turning off system power with this button removes the main power but keeps
standby power supplied to the system.
Warning
Because the device receives standby power even when it is turned
off, unplug device from its power source before servicing it.
1-2
LEDs
Power Failure LEDFlashes to indicate a power failure in the power supply.
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Chapter 1 Overview
System Interface
Table 1-1Multiservices Platform Series Device Controls and LEDs (continued)
ControlDescription
Overheat/Fan Fail
LED
NIC 1 LEDFlashes to indicate network activity on network interface card (NIC) 1.
NIC 2 LEDFlashes to indicate network activity on network interface card (NIC) 2.
Flashes to indicate a fan failure. Lights continuously to indicate an overheat
condition.
An overheat condition can be caused by cables or other obstructions that
constrict the airflow in the system or by the ambient room temperature being
too warm. If this condition occurs, check the routing of the cables, make sure
that all fans are installed and operating normally, make sure that the chassis
covers are installed, and verify that the heat sinks are installed properly. For
related information, see the
“Checking Air Flow” section on page 2-14.
HDD LEDLights to indicate hard disk drive activity.
Power LEDLights when the Multiservices Platform Series device power supply receives
Hard Drive Indicator LEDs
The hard drive bays on the Multiservices Platform Series device include these LED indicators:
•1-RU model:
–
Solid green—Normal drive status
–
Flashing green—Normal drive activity
–
Solid red—Drive failure
–
Flashing red—Drive rebuilding
•2-RU model:
power.
This LED should be lit during normal system operation.
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–
Sold blue—Normal drive status
–
Flashing blue—Normal drive activity
–
Solid red—Drive failure
Cisco Physical Security Multiservices Platform Series User Guide
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Rear Panel
Rear Panel
Chapter 1 Overview
–
Flashing red—Drive rebuilding
Figure 1-1 illustrates the rear panel of the Multiservices Platform Series 1-RU model.
Figure 1-1Multiservices Platform Series 1-RU Model Rear Panel
Cisco Physical Security Multiservices Platform Series User Guide
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5
7Serial port.
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Chapter 1 Overview
Rear Panel
3Mouse port.8USB ports.
4Diagnostic port, for Cisco TAC use.9Keyboard port.
5RJ-45 Ports for network connection. The port
on the left is the first network port and the port
on the right is the second.
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1-5
Rear Panel
Chapter 1 Overview
1-6
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CHAP T E R
2
Setting Up and Maintaining the Multiservices
Platform Series Device
This chapter describes how to perform a variety of set up and hardware maintenance procedures for the
the Multiservices Platform Series device.
Setting up a device includes unpacking it, mounting it in a rack, installing hard drives if needed, and
connecting it to power, the network, and external devices.
Maintenance procedures that you may need to perform for a Multiservices Platform Series device
include replacing a fan or power supply and checking air flow around the device.
This chapter includes these sections:
•Setting up a Multiservices Platform Series Device, page 2-1
•Multiservices Platform Series Maintenance Operations, page 2-11
Setting up a Multiservices Platform Series Device
When you receive a Multiservices Platform Series device, you should perform the following general
set-up steps in this order:
1. Unpack the device and verify the package contents.
2. Mount the device in a rack.
3. Install hard drive, if necessary
4. Connect the device to power, the network and external devices.
Then, see your physical security application documentation for information about installing the
application and configuring the device.
For detailed information, see the following sections:
•Unpacking the Multiservices Platform Series Device, page 2-2
•Mounting the Multiservices Platform Series Device in a Rack, page 2-2
•Installing Hard Drives, page 2-10
•Connecting to Power, the Network, and External Devices, page 2-11
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2-1
Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Setting up a Multiservices Platform Series Device
Unpacking the Multiservices Platform Series Device
A Multiservices Platform Series device ships in one or two boxes, depending on the model and number
of hard drives that your ordered:
•1-RU model—Ships in one box that contains the chassis with hard drives preinstalled.
•2-RU model—Ships in two boxes. One box contains the chassis and one box contains from 4 to 12
hard drives.
To unpack the Multiservices Platform Series device, follow these steps:
Procedure
Step 1If your shipment includes two boxes, make sure that the serial number that is printed on the shipping
label on each box is the same.
CautionIf the serial numbers are not identical, contact Cisco or your Cisco partner before you set up the system.
Setting up a Multiservices Platform Series device with mismatched components prevents the system
from operating.
Step 2Carefully open each shipping box and remove its contents.
Step 3Make sure that the box in which the chassis shipped includes these items:
•Rail assemblies for rack mounting
•Operating system license and activation packet (if applicable)
•Envelope that contains the following:
–
Getting Started with Cisco Video Surveillance Manager Products
–
Recovery disk
–
End user license and warranty information disk
–
One or two power cables (if ordered).
–
Screws and washers for rack mounting
Mounting the Multiservices Platform Series Device in a Rack
The Multiservices Platform Series device is designed to be installed in a standard 19-inch rack. The
server ships with a pair of rail assemblies.
This chapter describes how to rack mount the Multiservices Platform Series device. It includes these
sections:
2-2
•Preparing for Rack Mounting, page 2-3
•Rack Mounting, page 2-4
NoteSome figures in this chapter show sample hardware and devices. The procedures are similar for all
models.
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Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Preparing for Rack Mounting
Before you install the Multiservices Platform Series device in a rack, review the following guidelines:
Choosing a Location
•Leave enough clearance in front of the rack to enable you to open its front door completely
(approximately 25 inches).
•Leave approximately 30 inches of clearance in back of the rack to allow for sufficient air flow and
ease of servicing.
•The Multiservices Platform Series device is intended for installation in a restricted access location,
such as a dedicated equipment room or service closet.
Rack Precautions
•Ensure that the leveling jacks on the bottom of the rack are extended to the floor with the full weight
of the rack resting on them.
•In a single rack installation, attach stabilizers to the rack.
•In a multiple rack installation, couple the racks to each other.
Setting up a Multiservices Platform Series Device
•Make sure that the rack is stable before extending a component from the rack.
•Extend only one component from a rack at a time. Extending two or more components may cause
the rack to become unstable.
General Precautions
•Review the electrical and general safety precautions that come with the components that you add to
your chassis.
•Determine the placement of each component in the rack before you install the rails.
•Install the heaviest components on the bottom of the rack first, then work up.
•Use a regulating uninterruptible power supply (UPS) to protect a device from power surges and
voltage spikes and to keep the device operating if a power failure occurs.
•Close the front door of the rack and all panels and components on the servers when not servicing
them to maintain proper cooling.
Rack Mounting Considerations
•Make sure to install the Multiservices Platform Series device in an environment that is within the
rated operating temperature and humidity range (see
Appendix A, “System Specifications”). If the
Multiservices Platform Series device is installed in a closed or multi-unit rack assembly, be aware
that the ambient operating temperature of the rack environment may be greater than the ambient
temperature of the room.
•Make sure that there is sufficient air flow for safe operation of the Multiservices Platform Series
device.
•The Multiservices Platform Series device should be mounted in a rack so that a hazardous condition
does not arise due to uneven mechanical loading.
•Consider the connection of equipment to the power supply circuitry and the effect that possible
overloading of circuits may have on overcurrent protection and power supply wiring. Consider
equipment nameplate ratings when addressing this issue.
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•Maintain a reliable ground. The rack itself should be grounded. Pay particular attention to power
supply connections other than direct connections to the branch circuit (for example, power strips).
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Setting up a Multiservices Platform Series Device
1
3
4
5
2
Rack Mounting
This section describes how to install the Multiservices Platform Series device in a rack by using the
quick release mounting system. This system provides a quick, convenient, and secure method for rack
mounting the Multiservices Platform Series device.
The Multiservices Platform Series device includes two rail assemblies. One is designed for the left side
of the chassis and one is designed for the right side. Each rail assembly consists of an inner chassis rail
that attaches to the chassis, an outer rail that attaches to a rack, and a middle rail that extends from the
outer rail. Each inner rail includes a locking tab, which prevents the server from unintentionally coming
completely out of the rack when you pull it out for servicing or access.
Installing the Multiservices Platform Series device in a rack by using the quick release mounting system
involves these steps. The following sections describe each step in detail.
•Installing Square Hole to Round Hole Adapters (Optional), page 2-5
•Releasing the Inner Rails, page 2-6
•Attaching the Inner Rails to the Multiservices Platform Series Device, page 2-7
•Attaching the Outer Rails to a Rack, page 2-8
•Placing the Multiservices Platform Series Device in the Rack, page 2-9
Before you attach the rack rails, see Figure 2-1 to become familiar with the rail components assembly.
This figure shows the left rail assembly, which attaches to the left side of the Multiservices Platform
Series device.
Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Figure 2-1Identifying the Rail Assembly Components (Left Rail Assembly Shown)
1Outer rail4Inner rail locking tab
2Outward-facing side of outer rail5Inner rail
3Middle rail
NoteThere are a variety of racks available. The procedure for your rack may be slightly different than the
following instructions. Refer to the installation instructions for your rack for additional information.
.
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Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Installing Square Hole to Round Hole Adapters (Optional)
The quick release mounting system on the Multiservices Platform Series 2-RU model is designed for
racks with square holes. If you want to use this system with a round hole rack or a threaded hole rack
(with thread size M5 or larger), you can do so by using the square hole to round hole adapter set. This
set includes four brackets, which attach to the front and rear of the right and left rack rails and provide
square holes to which you can attach the quick release rack rails.
To install the square hole to round hole adapters, see Figure 2-2 and perform the procedure that follows.
This figure shows how the brackets and rails attach to the left side of a rack.
Figure 2-2Attaching Square Hole to Round Hole Adapters
Setting up a Multiservices Platform Series Device
12
AB
3
4
56
77
INWARD
INWARD
277796
88
1Left front of rack5Rear bracket, labeled B
2Front bracket, labeled A6Left rear of rack
3Front of left rack rail7M5 x 12 screws for securing adapters
4Rear of left rack rail8Inward stamp, must be facing inward
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Procedure
Step 1Identify the two brackets that are labeled A and take these actions for each bracket:
a. Place one of the brackets inside of the rack and align the holes in the bracket with the holes on the
front of the rack at the height where you want to install the Multi Service Platform.
Make sure that the “Inward” stamp on the bracket faces toward the inside of the rack.
b. Attach the bracket to the rack using two M5 x 12 screws, provided.
Drive the screws through the rack and then into the bracket. Make sure to securely tighten the
screws.
Cisco Physical Security Multiservices Platform Series User Guide
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Setting up a Multiservices Platform Series Device
Step 2Identify the two brackets that are labeled B and take these actions for each bracket:
a. Place one of the brackets inside of the rack and align the holes in the bracket with the holes on the
rear of the rack at the same height that you installed the “A” brackets.
Make sure that the “Inward” stamp on the bracket faces toward the inside of the rack.
b. Attach the bracket to the rack using two M5 x 12 screws, provided.
Drive the screws through the rack and then into the bracket. Make sure to securely tighten the
screws.
Releasing the Inner Rails
You must release the inner rails before you can attach them to the Multiservices Platform Series device.
To do so, see
Figure 2-3Extending and Releasing the Inner Rail (Left Rail Assembly Shown)
Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Figure 2-3 and perform the procedure that follows.
2-6
196331
Procedure
Step 1Pull the inner rail out until it is fully extended.
Step 2Press the inner rail locking tab down.
Step 3Remove the inner rail from the rail assembly.
Step 4Repeat these steps for the other inner rail.
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Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Attaching the Inner Rails to the Multiservices Platform Series Device
There are two inner rails. One attaches to each side of the Multiservices Platform Series device.
To attach the inner rails to the Multiservices Platform Series device, see Figure 2-4 and perform the
procedure that follows.
Figure 2-4Installing the Inner Rails
Setting up a Multiservices Platform Series Device
1
3
2
196332
Procedure
Step 1Place an inner rail firmly against a side of the Multiservices Platform Series device, aligning the hooks
on the side of the device with the holes in the inner rail.
Make sure to use the correct (left or right) inner rail.
Step 2Slide the inner rail toward the front of the Multiservices Platform Series device until the inner rail clicks
into the locked position.
Step 3Secure the inner rail to the Multiservices Platform Series device by using one of the M4 x 6L screws,
provided.
Step 4Repeat Step 1 through Step 3 for the other inner rail.
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Setting up a Multiservices Platform Series Device
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4
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Attaching the Outer Rails to a Rack
There are two outer rack rails. One attaches to each side of the rack and connects to the inner rack rails
to hold the Multiservices Platform Series device in place. Each outer rack rail adjusts to fit racks between
26.5 and 36.4 inches (67.31 and 92.5 cm) deep.
To attach the outer rails to a rack, see Figure 2-5 and perform the procedure that follows.
Figure 2-5Attaching Outer Rails to a Rack (Left Outer Rail Shown)
Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Procedure
Step 1Press up the locking tab at the rear of the middle rail.
Step 2Push the middle rail into the outer rail.
Step 3Hang the hooks on the front of the outer rail onto the slots on the front of the rack.
If you are using the square hole to round hole adapter set, hang the outer rail hooks onto the brackets
that you installed. (See the
“Installing Square Hole to Round Hole Adapters (Optional)” section on
page 2-5 for related information.)
Step 4Secure the front of the outer rail to front of the rack by using one of the M5 x12L screws and washers,
provided.
Step 5Pull out the rear of the outer rail until and hang the hooks on the rear of the outer rail onto the slots on
the rear of the rack.
If you are using the square hole to round hole adapter set, hang the outer rail hooks onto the brackets
that you installed.
Step 6Secure secure the front of the outer rail to front of the rack by using one of the M5 x12L screws and
washers, provided.
Step 7Repeat Step 1 through Step 5 for the other outer rail.
2-8
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Chapter 2 Setting Up and Maintaining the Multiservices Platform Series Device
Placing the Multiservices Platform Series Device in the Rack
To place the Multiservices Platform Series device in a rack, see Figure 2-6 and perform the procedure
that follows.
Figure 2-6Placing the Server in a Rack
1
Setting up a Multiservices Platform Series Device
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1Ball-bearing shuttle2Screws
Procedure
Step 1Confirm that the inner and outer rack rails are properly installed on the Multiservices Platform Series
device and on the rack.
Step 2Pull the middle rail out from the front of the outer rail until the ball-bearing shuttle is at the front locking
position of the middle rail.
Step 3Align the inner rails that are attached to the Multiservices Platform Series device with the front of the
middle rails that are attached to the rack.
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