Cisco CIVS-IPC-2500, 2500 User Manual
Cisco Video Surveillance 2500 Series
Camera User Guide
IP
Models CIVS-IPC-2500 and CIVS-IPC-2500W
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Text Part Number: OL-19273-02
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Cisco Video Surveillance 2500 Series IP Camera User Guide
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CONTENTS
Preface 1-5
Overview 1-5
Organization 1-5
Obtaining Documentation, Obtaining Support, and Security Guidelines 1-5
CHAPTER
CHAPTER
CHAPTER
1 Overview 1-1
Features 1-1
IP Camera Physical Details 1-2
DC Auto Iris Lens Connector Pinouts 1-6
Package Contents 1-6
2 Getting Started 2-1
Installing the Cisco Video Surveillance IP Camera 2-1
Performing the Initial Setup of the IP Camera 2-5
Accessing the IP Camera Windows 2-6
Adjusting Back Focus on the IP Camera 2-8
Powering the IP Camera On or Off 2-8
Resetting the IP Camera 2-9
Converting a Wireless Camera between Wired and Wireless Modes 2-9
Cleaning the IP Camera 2-10
3 Configuring and Managing the IP Camera 3-1
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Configuration Overview 3-1
Navigating the Configuration Windows 3-4
Setup Windows 3-5
Basic Setup Window 3-5
Wireless Setup Window 3-7
Advanced Setup Window 3-11
IP Filter Window 3-14
EAPOL Window 3-14
Administration Windows 3-15
Users Window 3-16
Maintenance Window 3-17
Cisco Video Surveillance 2500 Series IP Camera User Guide
3
Firmware Window 3-19
Audio/Video Windows 3-19
Video Window 3-19
Audio Window 3-24
Security Windows 3-26
Product Process Window 3-26
Initialization Window 3-27
Complexity Window 3-27
Applications Windows 3-28
Mail & FTP Window 3-28
Motion Detection Window 3-30
Event Window 3-31
SNMP Window 3-34
Alarm I/O Ports Window 3-35
PTZ (RS-485) Window 3-36
Preset Positions Window 3-37
Chapter
CHAPTER
CHAPTER
APPENDIX
I
NDEX
Status Windows 3-38
System Window 3-39
Audio/Video Window 3-39
Network Window 3-40
Syslog & Log Window 3-41
Video Log Window 3-46
4 Viewing Live Video 4-1
Viewing Video through the Home Window Overview 4-1
Home Window Overview 4-1
Home Window Controls 4-3
Viewing Video through Third-Party Devices or Software 4-6
5 Troubleshooting 5-1
A Using the IP Camera with Cisco VSM 1-1
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Cisco Video Surveillance 2500 Series IP Camera User Guide
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Overview
Preface
This document provides information about installing, configuring, using, managing, and troubleshooting
following products:
• Cisco Video Surveillance 2500 IP Camera, model CIVS-IPC-2500
• Cisco Video Surveillance 2500W IP Camera, model CIVS-IPC-2500W
Organization
This manual is organized as follows:
Chapter 1, “Overview” Provides an overview of the IP camera and its features
Chapter 2, “Getting Started” Provides instructions for installing and performing
the initial setup of the IP camera, connecting to the IP
camera so that you can configure it or view video
from it, powering the IP camera on and off, resetting
the IP camera, and adjusting its back focus
Chapter 3, “Configuring and Managing the IP
Camera”
Chapter 4, “Viewing Live Video” Explains how to view live video from the IP camera
Chapter 5, “Troubleshooting” Provides basic troubleshooting information
Explains how to configure, manage, and administer
the IP camera through the web-based interface
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information about obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s
revised Cisco
technical documentation, at:
New in Cisco Product Documentation, which also lists all new and
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http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Cisco Video Surveillance 2500 Series IP Camera User Guide
5
Obtaining Documentation, Obtaining Support, and Security Guidelines
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Preface
Cisco Video Surveillance 2500 Series IP Camera User Guide
6
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Features
CHAP T ER
1
Overview
This chapter provides an overview of the Cisco Video Surveillance IP Cameras and its features. It
includes these topics:
• Features, page 1-1
• IP Camera Physical Details, page 1-2
The Cisco Video Surveillance IP Cameras offer a feature-rich digital camera solution for a video
surveillance system. They provide high-quality, bandwidth-efficient video capture and transmission,
with support for D1 resolution, motion-triggered viewing, and MPEG-4 encoding. The IP camera is
available in models for use in wired and wireless networks. The wired model can be powered through an
external power adapter or by integrated Power over Ethernet (PoE); the wireless model requires an
external power adapter and does not support PoE.
In addition, the devices provide networking and security capabilities, including multicast support,
hardware-based Advanced Encryption Standard (AES), hardware-based Data Encryption
Standard/Triple Data Encryption Standard (DES/3DES) encryption, and for the wireless IP camera,
802.1X authentication.
The IP camera includes the following key features:
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• Built-in MPEG4 encoder—An internal MPEG4 encoder can generate up to two video streams.
• Built-in MJPEG encoder—An internal MJPEG encoder can generate the primary or secondary
video stream.
• Day/night switch support—An IR-cut filter provides increased sensitivity in low-light conditions.
• Two-way audio communication—Audio can be encoded with the video. With the internal or
optional external microphone and optional external speaker, you can communicate with people at
the IP camera location while you are in a remote location and viewing images from the IP camera.
• Multi-protocol support—Supports these protocols: DHCP, FTP, HTTP, HTTPS, NTP, RTP, RTSP,
SMTP, SSL/TLS, and TCP/IP.
• Web-based management—You perform ongoing administration and management of the IP camera
through web-based configuration menus.
• Motion detection—The IP camera can detect motion in up to three designated fields of view by
analyzing changes in pixels and generate an alert if motion is detected.
• Flexible scheduling—You can configure the IP camera to respond to events that occur within a
designated schedule.
Cisco Video Surveillance 2500 Series IP Camera User Guide
1-1
IP Camera Physical Details
• Syslog support—The IP camera can send log data to a Syslog server.
• IP address filter—You can designate IP addresses that can access the IP camera and IP addresses
• User-definable HTTP/ HTTPS port number—Allows you to define the port that is used to
• DHCP support—The IP camera can automatically obtain its IP addresses in a network in which
• Network Time Protocol (NTP) support—Allows the IP camera to calibrate its internal clock with
• Support for C and CS mount lenses—Supports a variety of C and CS mount lenses.
• RS-485/PTZ support—Supports Pelco D protocol, which enables PTZ functions when used with a
• Power options—The wired IP camera can be powered with 12 volts DC, which is provided through
• Camera access control—You can control access to IP camera configuration windows and live video
• Cisco Media API—The IP camera supports the open, standards based, Cisco Media Application
• Wireless support—The wireless IP camera is compatible with networks that conform to the
Chapter 1 Overview
that cannot access the IP camera.
connect to the camera through the Internet.
DHCP is enabled.
a local or Internet time server.
supported motorized zoom lens, external pan/tilt mount, and control device.
an optional external power adapter, or through PoE (802.3af), which is provided through a supported
switch; the wireless IP camera does not support PoE and requires an external power adapter.
by configuring various user types and log in credentials.
Programming Interface.
IEEE802.11b or IEEE802.11g specifications.
IP Camera Physical Details
The IP camera includes a reset button, built-in microphone, status LEDs, several ports for connecting
external devices, and two threaded mounting holes, one on the bottom and one on the top.
Figure 1-1 and the table that follows describe the items on the front of the IP camera.
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Chapter 1 Overview
IP Camera Physical Details
Figure 1-1 Front of IP Camera
1 Lens opening The IP camera supports a variety of C and CS mount lenses, which attach
here.
For best performance, Cisco recommends that you use a DC auto iris
lens.
2 Focus ring Allows you to adjust the back focus of the IP camera.
You must loosen the focus ring hex screw on the bottom of the IP camera
before you can rotate the focus ring. For instructions, see the
“Adjusting
Back Focus on the IP Camera” section on page 2-8.
3 Microphone Captures audio.
There also is a connection for an optional external microphone on the
rear of the IP camera.
4 Activity LED (green) Indicates activity as follows:
• Off—No activity
• Blinking—Activity detected
Activity can occur when the IP camera communicates with the network
or when a user views video from the IP camera.
If you check the Enable LED Operations check box in the Basic Setup
window, the Activity LED does not light. For more information see the
“Basic Setup Window” section on page 3-5.
5 Ready LED (amber) Indicates power state as follows:
• On—Power is on
• Off—No power
• Blinking—IP camera is starting up. The start up process takes 15 to
20 seconds.
If you check the Enable LED Operations check box in the Basic Setup
window, the Ready LED does not light. For more information see the
“Basic Setup Window” section on page 3-5.
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Cisco Video Surveillance 2500 Series IP Camera User Guide
1-3
IP Camera Physical Details
Figure 1-2 and the table that follows describe the items on the rear of the IP camera.
Figure 1-2 Rear of IP Camera
Chapter 1 Overview
1 Antenna connectors
(wireless model only)
Antennas screw into these connectors and are used for
communication in wireless networks.
2 Reset button Recessed button that reboots the IP camera or resets it to a default
state. You can use a pin or paper clip to depress it. It can be used
any time that the IP camera is on and can have various effects, as
described in the
“Resetting the IP Camera” section on page 2-9.
3 Network LED (amber) Indicates information about the network connections as follows:
• On—LAN or wireless connection is detected
• Off—LAN or wireless connection is not detected
• Blinking—Data is being transmitted or received via the LAN
or wireless connection
4 LAN port Accepts a standard LAN cable to connect the IP camera to a
10/100BASETrouter, or switch.
On the wireless IP camera model, attaching a LAN cable disables
the wireless interface. Only one interface, wired or wireless, can be
active at a time.
Connect or disconnect the LAN cable only when the IP camera is
powered off. Doing so while the IP camera is powered on does not
switch the interface between wired and wireless.
5 PoE LED (green) Indicates information about PoE as follows:
• On—PoE connection is detected
• Off—PoE connection is not detected
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Chapter 1 Overview
IP Camera Physical Details
6 Analog video output BNC connector for video output (75 ohm).
7 Speaker output Allows the connection of an optional external speaker through a
standard 3.5 mm mini phone jack.
8 Microphone input Allows the connection of an optional external microphone (with
pre-amplifier) through a standard 3.5 mm mini phone jack.
Microphones that are designed for use with PCs usually are
compatible with this input jack.
Connecting an external microphone disables the internal
microphone on the IP camera.
9 GPIO ports General purpose input/output (GPIO) terminal block that includes
a 2-pin RS-485 port, 2 input ports (labeled DI1, DI2), 2 output
ports (labeled DO1, DO2), and 4 ground ports (labeled GND).
10 Power input Provides for the connection of an optional 12 V, 1 amp DC power
adapter.
Caution Use only the Cisco specified power supply adapter.
Figure 1-3 and the table that follows describe the items on the side of the IP camera.
Figure 1-3 Side of IP Camera
1 DC auto iris lens connector Connection for cable from DC auto iris lens
2 Lockdown cable slot Connection for Kensington-compatible lockdown equipment
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Cisco Video Surveillance 2500 Series IP Camera User Guide
1-5
DC Auto Iris Lens Connector Pinouts
DC Auto Iris Lens Connector Pinouts
Figure 1-4 and the table that follows describe the pinouts of the DC auto iris lens connector on the IP
camera.
Figure 1-4 DC Auto Iris Lens Connector Pinouts
Pin Function
1 Damp –
2 Damp +
3 Drive +
4 Drive –
Chapter 1 Overview
Package Contents
The the Cisco Video Surveillance IP Camera package includes these items:
• Camera
• Lens opening dust cap
• Mounting hole protector
• Antennas (wireless model only)
• Terminal block for power connection
• C mount lens adaptor
• 0.9 mm Allen wrench for unlocking and locking the focus ring
• Regulatory Compliance and Safety Information
• Quick Start Guide
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CHAP T ER
2
Getting Started
This chapter provides instructions for installing and performing the initial setup of the Cisco Video
Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you
can configure it or view video from it, and how to perform other important tasks.
This chapter includes these topics:
• Installing the Cisco Video Surveillance IP Camera, page 2-1
• Performing the Initial Setup of the IP Camera, page 2-5
• Accessing the IP Camera Windows, page 2-6
• Adjusting Back Focus on the IP Camera, page 2-8
• Powering the IP Camera On or Off, page 2-8
• Resetting the IP Camera, page 2-9
• Converting a Wireless Camera between Wired and Wireless Modes, page 2-9
• Cleaning the IP Camera, page 2-10
Installing the Cisco Video Surveillance IP Camera
This section describes how to install the Cisco Video Surveillance IP camera. Before installing, review
these guidelines:
• The wired IP camera requires a network cable and a connection to a standard 10/100BaseT router
or switch. To power the IP camera with Power over Ethernet (PoE), a switch must be 802.3af
compliant.
• The wireless IP camera can be installed in a network that conforms to the IEEE802.11b or
IEEE802.11g specifications.
• For a wireless IP camera, or wired IP camera using a network connection that does not provide PoE,
you must use the Cisco 12 V power adapter (Cisco part number CIVS-PWRPAC-12V). You can
order the power adapter from Cisco.
• For a wireless IP camera, you must initially connect it using a network cable so that you can
configure the settings that are required to access it through a wireless network. The following
procedure provides instructions for doing so.
• If you are using an external speaker, microphone, input device, output device, or control device, you
must configure additional settings after installing and performing the initial set up of the IP camera
before the external device can fully operate. For detailed information about these settings, see
Chapter 3, “Configuring and Managing the IP Camera.”
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2-1
Installing the Cisco Video Surveillance IP Camera
• If you do not connect an external device (speaker, microphone, analog video display, input device,
output device, or control device) when you perform the following installation procedure, you can
install any of these devices later.
Chapter 2 Getting Started
Warning
Warning
Warning
Warning
Warning
Installation of the equipment must comply with local and national electrical codes.
The power supply must be placed indoors.
Note If you use the IP camera outdoors, place the camera and the power supply in a suitable NEMA
Statement 331
Statement 1074
enclosure.
This product requires short-circuit (overcurrent) protection, to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations.
Statement 1045
This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source
or an IEC60950 compliant limited power source.
Statement 353
The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
Statement 1019
Caution Inline power circuits provide current through the communication cable. Use the Cisco provided cable or
a minimum 24AWG communication cable
To install the IP camera, follow the steps in Table 2-1. For illustrations of the connectors and ports that
the steps refer to, see the “IP Camera Physical Details” section on page 1-2.
.
Ta b l e 2-1 Installing the IP Camera
Action Explanation
Step 1
Attach a lens to the lens opening on the IP camera. • If you are using a CS mount lens, screw the lens into
the lens opening. The IP camera accepts CS-mount
lenses with a lens protrusion of up to 5 mm.
• If you are using a C mount lens, screw the C mount
lens adapter that is supplied with the IP camera into
the lens opening, then screw the lens into the adapter.
Ensure that the lens is clean because any dirt may degrade
the quality of video images.
Note Save the lens opening dust cap and replace the dust
cap if you remove the lens.
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Chapter 2 Getting Started
Table 2-1 Installing the IP Camera (continued)
Action Explanation
Step 2
If you are using a DC auto iris lens, connect its cable to
the DC auto iris lens connector on the IP camera.
Step 3
Wireless model only: Attached the supplied antennas to
the antenna connectors on the rear of the IP camera.
Step 4
Optional. Connect a speaker to the speaker output jack
on the rear of the IP camera.
Step 5
Optional. Connect a microphone to the microphone
input jack on the rear of the IP camera.
Step 6
Optional. Connect an NTSC or PAL compliant analog
video display device to the video output connector on
the rear of the IP camera.
Step 7
Optional. Use the GPIO ports on the rear of the IP
camera to connect external devices that trigger or
respond to alarms.
Devices that trigger alarms connect through alarm input
ports, and devices that respond to alarms connect
through alarm output ports.
Step 8
Optional. Use the RS485 GPIO ports on the rear of the
IP camera to connect a control device (motorized
housing) that supports the Pelco D protocol.
Step 9
Wired model only: Connect a category 5 or higher
network cable to the LAN port on the back of the camera
and to a 10/100BaseT router or switch.
Wireless model only: Temporarily connect a category 5
or higher network cable to the LAN port on the back of
the camera and to a 10/100BaseT router, switch, or
directly to an Ethernet port on a PC, or configure your
access point to match the default wireless settings of the
IP camera.
Installing the Cisco Video Surveillance IP Camera
For best performance, Cisco recommends that you use a
DC auto iris lens.
The two antennas screw into the antenna connectors.
A speaker plays audio that is captured by a microphone
that is attached to the PC on which you view video from
the camera.
Connecting an external microphone disables the IP camera
internal microphone. Place the external microphone in a
location that allows it to capture the audio that you want.
The microphone must include a pre-amplifier.
This device displays video from the IP camera. The
display does not include the time stamp or text that are
configured for the camera.
You can connect up to two input devices and two output
devices to these ports:
DI1—Alarm input 1
DI2—Alarm input 2
DO1—Alarm output 1
DO2—Alarm output 2
GND—Ground (for use if needed)
These ports are labeled D+ (data plus) and D– (data
minus) and accept a cable with two conductors. The cable
fits into the ports in one way. Make sure to insert it
properly.
If you are installing the wired IP camera and your network
provides PoE, the IP camera powers on. Skip to
If you are installing a wireless IP camera, and you want to
configure wireless settings on the IP camera now, you
must temporarily use a category 5 or higher network cable
so that you can access the IP camera configuration
windows. If you do not have convenient access to the IP
camera or do not want to configure its wireless settings,
configure your access point to match the default wireless
settings of the IP camera: DHCP enabled, SSID = cisco,
and all security disabled.
Step 11.
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2-3
Installing the Cisco Video Surveillance IP Camera
Table 2-1 Installing the IP Camera (continued)
Action Explanation
Step 10
If you are using a wireless IP camera, or a wired IP
camera on a network connection that does not provide
PoE, connect the optional 12 V power adapter.
Chapter 2 Getting Started
First, connect the bare wires at the end of the power
adapter to the terminal block that is provided with the IP
camera:
• With the screws on the terminal block facing down,
put the positive wire into the slot at the right rear of
the terminal block and put the negative wire into the
slot on the left. (On the Cisco power adapter, the
positive wire has a white stripe and the negative wire
has no stripe.)
• Use a small flat-head screwdriver to tighten the
screws on the bottom of the terminal block so that the
power adapter wires are attached securely.
Note The power adapter may include an attached
terminal block that does not fit the IP camera. If
so, remove that terminal block and replace it with
the one that is provided with the IP camera.
Step 11
Step 12
Step 13
Step 14
Next, plug the terminal block into the power input port on
back of the IP camera. The terminal block fits into the
input port in one way. Make sure that the tabs on the
terminal block face the bottom of the IP camera.
Finally, plug the power adapter into an electrical outlet.
The IP camera powers up.
Check the LEDs on the IP camera.
• The Ready LED blinks while the IP camera starts up.
After 15 to 20 seconds, startup completes and the
Ready LED should remain on.
• The Network LED should be on.
Wireless model only: If you connected the IP camera to
a router, switch, or Ethernet port on a PC as described in
Step 9, configure wireless settings, then power down the
IP camera, disconnect the network cable, and power up
the IP camera.
Connect to the IP camera as described in the Performing
the Initial Setup of the IP Camera, page 2-5, then
configure wireless settings as described in Chapter 3,
“Configuring and Managing the IP Camera.” At a
minimum, you must configure the service set identifier
(SSID) in the Basic Setup window.
After configuring, disconnect the power cable and the
network cable, then reconnect the power cable. After the
IP camera powers up, make sure that the Ready LED and
Network LED are on.
Mount the IP camera in the desired location. Connect the mounting device to the threaded mounting
hole on the bottom or top of the IP camera, depending on
your installation requirement.
You may first need to remove the rubber protector from the
mounting hole. Place this protector in the unused
mounting hole.
Optional. Use the lockdown cable slot to secure the IP
camera.
You can secure the IP camera to a fixed object by using
Kensington-compatible lockdown equipment
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Chapter 2 Getting Started
After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP
Camera” section on page 2-5 to access and configure the camera.
Performing the Initial Setup of the IP Camera
After you install IP camera, or after you perform a factory reset procedure, you must access the IP
camera and make initial configuration settings. These settings include administrator and root passwords,
and whether the IP camera can be accessed through an HTTP connection in addition to the default
HTTPS (HTTP secure) connection.
To make these configuration settings, you connect to the IP camera from any PC that is on the same
network as the IP camera. The PC must meet these requirements:
• Operating system—Microsoft Windows 2000, XP, or Vista
• Browser—Internet Explorer 6.x with Service Pack 2, or later
In addition, you must know the IP address of the IP camera. By default, when the IP camera powers on,
it attempts to obtain an IP address from a DHCP server in your network. If the camera cannot obtain an
IP address through DCHP within 90 seconds, it uses a default IP address of 192.168.0.100.
To connect to the IP camera for the first time and make initial configuration settings, perform the
following steps. You can change these configuration settings in the future as described in the
“Initialization Window” section on page 3-27.
Performing the Initial Setup of the IP Camera
Procedure
Step 1 Start Internet Explorer, enter HTTPS://ip_address in the address field, and press Enter.
Replace ip_address with the IP address that the IP camera obtained through DHCP or, if the camera is
unable to obtain this IP address, enter 192.168.0.100.
The Account window appears.
Step 2 In the Set Password and Verify Password fields in the Admin column, enter a password for the IP camera
administrator.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
Step 3 In the Set Password and Verify Password fields in the Root column, enter a password that is used when
accessing the IP camera through a Secure Shell (SSH) connection.
You must enter the same password in both fields. The password is case sensitive and must contain at least
eight characters, which can be letters, numbers, and special characters, but no spaces. Special characters
are: ! " # $ % & ' ( ) * + , - . : ; < = > ? @ [ \ ] ^ _ ` { | } ~.
You use the root password if you need to troubleshoot the IP camera through a SSH connection with the
assistance of the Cisco Technical Assistance Center.
Step 4 In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections
to the IP camera.
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The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera.
Step 5 Click Apply.
The IP camera reboots.
Cisco Video Surveillance 2500 Series IP Camera User Guide
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Accessing the IP Camera Windows
Step 6 After the IP camera reboots, start Internet Explorer and, in the Address field, enter the following:
protocol://ip_address
where:
• protocol is HTTPS or HTTP. (You can use HTTP only if you enabled it in Step 4.)
• ip_address is the IP address that you used in Step 1.
Step 7 If you are prompted to install ActiveX controls, which are required to view video from the IP camera,
follow the on-screen prompts to do so.
The Main window appears and video from the IP camera starts playing automatically.
You can take these actions in the Main window:
• Click the Setup link to access configuration menus for the camera. For detailed information about
these menus, see
• Click the Home link to view and control live video from the camera. For detailed information about
these actions, see
• Click the Logout button to exit the window.
Chapter 2 Getting Started
Chapter 3, “Configuring and Managing the IP Camera.”
Chapter 4, “Viewing Live Video.”
Accessing the IP Camera Windows
After you perform the initial configuration as described in the “Performing the Initial Setup of the IP
Camera” section on page 2-5, follow the steps in this section each time that you want to access the IP
camera windows to make configuration settings or view live video.
You access these windows by connecting to the IP camera from any PC that is on the same network as
the IP camera and that meets these requirements:
• Operating system—Microsoft Windows 2000, Windows XP, or Vista
• Browser—Internet Explorer 6.x with Service Pack 2, or later
You need this information to access the IP camera windows:
• IP address of the IP camera. By default, the IP camera attempts to obtain an IP address from a DHCP
server in your network. If the IP camera cannot obtain an IP address through DHCP within 90
seconds of powering up or resetting, it uses the default IP address of 192.168.0.100.
• Port number, if other than the default value. Default port numbers for the IP camera are 443 for
HTTPS and 80 for HTTP. The IP camera administrator can enable an alternative HTTPS port and an
alternative HTTP port as described in the
• Your user name and password for the IP camera. The IP camera administrator configures user names
and passwords as described in the
“Users Window” section on page 3-16.
“Advanced Setup Window” section on page 3-11.
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Chapter 2 Getting Started
Step 1 Start Internet Explorer and enter the following in the address field:
Accessing the IP Camera Windows
To access the IP camera windows, follow these steps:
Procedure
protocol://ip_address:port_num ber
where:
• protocol is HTTPS for a secure connection or HTTP for a non-secure connection. You can use
HTTP only if you configure the camera to accept non-secure HTTP connections as described in the
“Performing the Initial Setup of the IP Camera” section on page 2-5.
• ip_address is the IP address of the IP camera. The default IP address is 192.168.0.100.
• port_number is the port number that is used for HTTPS or HTTP connections to the IP camera. You
do not need to enter a port number if you are connecting through the default HTTPS port 443 or the
default HTTP port 80.
For example,
• Enter the following for a secure connection if the IP address is 192.168.0.100 and the HTTPS port
number is 443:
https://192.168.0.100
• Enter the following for a secure connection if the IP address is 203.70.212.52 and the HTTPS port
number is 1024:
https://203.70.212.52:1024
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 80:
http://203.70.212.52
• Enter the following for a non-secure connection if the IP address is 203.70.212.52 and the HTTP
port number is 1024:
http://203.70.212.52:1024
Step 2 Enter your IP camera user name and password when prompted, then click OK.
To log in as the IP camera administrator, enter the user name admin (all lower case) and the password
that is configured for the administrator. To log in as a user, enter the user name and password that are
configured for the user.
The Main window appears and video from the IP camera starts playing automatically. You can take these
actions in the Main window:
• Click the Setup link to access configuration menus for the camera. For detailed information about
these menus, see
• Click the Home link to view and control live video from the camera. For detailed information about
these actions, see
• Click the Logout button to exit the window.
Chapter 3, “Configuring and Managing the IP Camera.”
Chapter 4, “Viewing Live Video.”
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Adjusting Back Focus on the IP Camera
Adjusting Back Focus on the IP Camera
To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is
useful if the focus control on a lens does not allow you to obtain a sharp enough image.
To adjust the back focus, perform the following steps while viewing video from the camera. For
information about viewing video, see
Procedure
Step 1 With a lens attached to the IP camera, use the 0.9 mm Allen wrench that is supplied with the IP camera
to loosen the focus ring hex screw.
This screw is on the bottom of the camera just behind the focus ring.
Step 2 Adjust the back focus by aiming the IP camera at an object that is at least 15 feet (4.5 meters) away and
rotating the focus ring to obtain a clear image as follows:
• For a variable-focus lens, obtain a sharp picture in both wide-angle and telephoto positions.
• For a zoom lens, ensure that the object of interest remains in focus throughout the entire zoom range
of the lens.
Step 3 Use the Allen wrench to tighten the focus ring hex screw.
Chapter 4, “Viewing Live Video.”
Chapter 2 Getting Started
1 Back focus hex screw
2 Panning lock screw
3 Analog video output port
4 Zoom lock screw
5 Focus lock screw
6 Tilt lock screws
Powering the IP Camera On or Off
The IP camera does not include an on/off switch. You power it on or off by connecting it to or
disconnecting it from a power source. When you power off the IP camera, it retains configuration
information.
To power on the IP camera, take either of these actions:
• Use an STP category 5 or higher network cable to connect the IP camera to a network switch that
provides 802.3af compliant PoE
• Use the appropriate power adapter to connect the IP camera to a wall outlet
To power off the IP camera, take either of these actions:
• If the IP camera is receiving PoE, disconnect the network cable
• If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or
disconnect it from the camera
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Chapter 2 Getting Started
Resetting the IP Camera
You reset the IP camera by pressing the Reset button on the rear of the device (see Figure 1-2 on
page 1-4).
There are various reset types, as described in Tab le 2-2.
You also can perform some reset operations from the Maintenance window as described in the
“Maintenance Window” section on page 3-17.
Ta b l e 2-2 Resetting the IP Camera
Reset Type Procedure Remarks
Reboot. Press and immediately release
IP address reset. Press and hold the Reset button
Factory reset. Press and hold the button for at
the Reset button.
for at least 1 second but no more
than 9 seconds.
least 10 seconds.
Resetting the IP Camera
This action is equivalent to
powering the IP camera down
and then powering it up. Settings
that are configured for the IP
camera are retained.
If DHCP is enabled in your
network, the IP camera obtains
an IP address from the DHCP
server. Otherwise, after 90
seconds, the IP camera IP
address resets to the default
address of 192.168.0.100. All
other configuration settings are
retained.
Sets all IP camera options to
their default values. After you
perform this procedure, follow
the steps in the
Initial Setup of the IP Camera”
section on page 2-5.
“Performing the
Converting a Wireless Camera between Wired and Wireless Modes
The wireless IP camera can operate in either of these modes:
• Wired mode—A category 5 or higher network cable is connected to the LAN port on the back of the
camera and to a 10/100BaseT router or switch. In this mode, the IP camera communicates with the
network through the cable.
• Wireless mode—The IP camera communicates with the network through a wireless connection.
To convert a wireless IP camera from wired mode to wireless mode, disconnect the network cable and
the power adapter from the IP camera. Then, reconnect the power adapter.
To convert a wireless IP camera from wireless mode to wired mode, disconnect the power adapter from
the IP camera. Next, connect a network cable to the LAN port on the back of the camera and to a
10/100BaseT router or switch. Then, reconnect the power adapter.
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Cleaning the IP Camera
Cleaning the IP Camera
To clean and IP camera, follow these guidelines:
• To clean the IP camera housing, use a clean, dry, soft cloth to gently wipe the surface of the housing
• To clean the lens, use only tissue paper or solution that is designed for high quality optical lenses.
Chapter 2 Getting Started
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CHAP T ER
3
Configuring and Managing the IP Camera
The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and
manage the IP camera. This chapter explains how to access the configuration windows, describes each
window, and provides detailed information about the options that are available in each window.
When configuring the IP camera, be aware of these guidelines:
• You must install and set up the Cisco Video Surveillance IP camera as described in Chapter 2,
“Getting Started,” before you can access the configuration menus.
• You must be an IP camera administrator or an IP camera user with administrator privileges to access
the configuration windows.
• For security, the configuration windows time out after 2 minutes of no activity. If a time out occurs,
a pop-up window prompts you to log back in by entering your user name and password when you
next press a key or click an item. When you log back in, the configuration window that you were
displaying remains on your screen, but all settings revert to their last saved values.
This chapter includes these topics:
• Configuration Overview, page 3-1
• Navigating the Configuration Windows, page 3-4
• Setup Windows, page 3-5
• Administration Windows, page 3-15
• Audio/Video Windows, page 3-19
• Security Windows, page 3-26
• Applications Windows, page 3-28
• Status Windows, page 3-38
Configuration Overview
There are many settings and options that you can configure for the IP camera. The items that you
configure depend on several factors, including your camera model, operational requirements, and
connected external devices.
Table 3-1 provides general information to help you determine what items you need to configure for your
situation. Use this table as a guide as you configure your IP camera and as a reference if you need to
change configurations in the future.
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3-1
Chapter 3 Configuring and Managing the IP Camera
Configuration Overview
Ta b l e 3-1 Guidelines for Configuring the IP Camera
Configuration Item Explanation Guidelines for Use Reference
IP camera name and
description
LED operation Determines whether the LEDs
Time information Sets the date and time for the IP
Network options Determine how the IP camera
Wireless options
(wireless model only)
Advanced network
and protocol options
IP address filters Controls access to the IP camera
EAPOL Configures Extensible
IP camera users Sets the password for the IP
Identifies the IP camera. Recommended. See the “Basic Setup Window”
section on page 3-5.
Optional. See the “Basic Setup Window”
on the front of the IP camera
section on page 3-5.
light or remain off.
Recommended. See the “Basic Setup Window”
camera. Also determines how
section on page 3-5.
the IP camera obtains the date
and time, its time zone, and
whether it adjusts for daylight
saving time.
obtains its IP address, and
provides options for configuring
subnet mask, gateway, and DNS
IP address is required if DHCP is
not enabled in your network,
other items depend on your
network configuration.
See the “Basic Setup Window”
section on page 3-5.
servers.
Set various communication and
security options for the wireless
SSID is required, security
options are recommended.
See the “Wireless Setup
Window” section on page 3-7.
IP camera.
Determine whether the IP
camera uses Cisco Discovery
Optional, depending on your
network and requirements.
See the “Advanced Setup
Window” section on page 3-11.
Protocol (CDP) and it uses
Bonjour, configure alternate
ports for HTTP or HTTPS
connections, configure RTP or
RTSP options, and configure
QoS.
Optional. See the “IP Filter Window”
by IP address.
section on page 3-14.
Optional. See the “EAPOL Window”
Authentication Protocol Over
section on page 3-14.
LANs (EAPOL) for
authenticating and controlling
user traffic to a protected
network
Optional. See the “Users Window” section
camera administrator, and sets
on page 3-16.
log in credentials and privileges
for up to 20 users.
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Chapter 3 Configuring and Managing the IP Camera
Configuration Overview
Table 3-1 Guidelines for Configuring the IP Camera (continued)
Configuration Item Explanation Guidelines for Use Reference
Video options Sets video resolution and
quality, whether you use one or
two video streams, streaming
mode, picture appearance,
whether video includes a time
stamp or text overlay, and how
the IP camera handles day and
night modes.
Audio options Includes options for audio
streams that are received or sent
by the IP camera.
Security options Let you stop IP camera
processes, configure
administrator and root password
requirements, and allow access
to the IP camera through HTTP
or Secure Shell (SSH)
connections.
Mail and FTP options Determines whether and how the
IP camera notifies you when an
event occurs.
Motion detection Determines whether and how the
IP camera detects activity in its
field of view, which in turn can
generate an alert.
Event handling Determines actions that the IP
camera takes when it detects an
event. An event can be motion
that is detected in the field of
view or a state change that is
detected on and input port.
SNMP options Configure SNMP settings. Optional. See the “SNMP Window”
I/O ports options Set the default states for the IP
camera input and output ports,
how the ports respond to events,
and how the ports respond to
manual control.
Pan, tilt, zoom
options
Patrol sequence
options
Enable PTZ functions for the IP
camera.
Define a preset position and
patrol sequence for the IP
camera.
Optional, depending on your
requirements.
Required if you use the internal
or an external microphone, or an
See the “Video Window” section
on page 3-19.
See the “Audio Window” section
on page 3-24.
external speaker.
Optional. See the “Security Windows”
section on page 3-26.
Required if you want the IP
camera send e-mail notification
See the “Mail & FTP Window”
section on page 3-28.
of an event.
Optional. See the “Motion Detection
Window” section on page 3-30.
Optional. See the “Event Window” section
on page 3-31.
section on page 3-34.
Required if you connect devices
through the IP camera input or
See the “Alarm I/O Ports
Window” section on page 3-35.
output ports.
Required to control PTZ
functions.
See the “PTZ (RS-485)
Window” section on page 3-36
Optional. See the “PTZ (RS-485)
Window” section on page 3-36
and the “Preset Positions
Window” section on page 3-37.
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Chapter 3 Configuring and Managing the IP Camera
Navigating the Configuration Windows
Table 3-1 Guidelines for Configuring the IP Camera (continued)
Configuration Item Explanation Guidelines for Use Reference
Log file options Control which log information
the IP camera captures and
Recommended. See the “Syslog & Log Window”
section on page 3-41.
whether it sends the log file to a
Syslog server.
Video log options Let you manage the IP camera
video log.
Recommended. See the “Video Log Window”
section on page 3-46.
Navigating the Configuration Windows
After you access the configuration windows as described in the “Accessing the IP Camera Windows”
section on page 2-6, a window appears that includes the following components:
• Navigation tree—Appears at the left of the window and provides links to each configuration window
• Basic Setup window—Appears at the right of the window
The navigation tree always appears. The right area varies depending on the configuration window that
you choose from the navigation tree.
You can perform the following activities from when any configuration window is displayed:
• Click the Home link at the top of the Navigation Tree to display live video from the IP camera. For
related information, see
• Click the Logout button to exit the Main window and close your web browser.
• Use the Navigation Tree to access each configuration window. To do so, click the link or the plus
Chapter 4, “Viewing Live Video.”
sign (+) next to the link for the group of configuration windows that you want. The name of each
associated window appears as a link. Then click the link for the desired window.
To collapse a set of links, click the minus sign (-) next to the top-level link.
The configuration windows are organized as follows:
• Setup
–
Basic Setup
–
Wireless Setup (applies to wireless model only)
–
Advanced Setup
–
IP Filter
–
EAPOL
• Administration
–
Users
–
Maintenance
–
Firmware
• Audio/Video
–
Vid e o
3-4
–
Audio
• Security
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Chapter 3 Configuring and Managing the IP Camera
–
Product Process
–
Initialization
–
Complexity
• Applications
–
Mail & FTP
–
Motion Detection
–
Event
–
SNMP
–
Alarm I/O Ports
–
PTZ (RS-485)
• Status
–
System
–
Audio Video
–
Network
Setup Windows
–
Syslog & Log
–
Video Log
Setup Windows
The Setup windows let you configure a variety of basic and advanced settings for the IP camera, and to
designate IP addresses that are allowed or denied access to the IP camera.
The following sections describe the Setup windows in detail:
• Basic Setup Window, page 3-5
• Wireless Setup Window, page 3-7
• Advanced Setup Window, page 3-11
• IP Filter Window, page 3-14
• EAPOL Window, page 3-14
Basic Setup Window
The Basic Setup window provides options for configuring device and network settings for the IP camera.
To display the Basic Setup window, access the configuration windows as described in the “Accessing the
IP Camera Windows” section on page 2-6, click Setup, then click Basic Setup.
If you change any options except the Current Date/Time in the Basic Setup window, you must click Save
to save the changes. To discard the changes, click Cancel before clicking Save. These buttons appear at
the bottom of the window. You may need to scroll down to see them.
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Table 3-2 describes the options in the Basic Setup window.
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Setup Windows
Chapter 3 Configuring and Managing the IP Camera
Ta b l e 3-2 Basic Setup Window Options
Option Description
Device Settings
Device ID Display only. Unique identifier of the IP camera. The device ID is configured
for the IP camera at the factory.
Camera Name Enter a name for the IP camera. This name appears in the video log if an
event occurs. (For related information, see the
on page 3-46.)
The camera name can include any combination of up to 15 letters and
numbers. Cisco recommends that you give each IP camera a unique name so
that you can identify it easily.
Description Enter a description of the IP camera. For example, enter the IP camera
location, such as “North Entrance.”
The description can include any combination of up to 32 letters, numbers,
and spaces.
Enable LED Operations Check this check box if you want the Ready LED or Activity LED on the
front of the IP camera to light when the IP camera receives power or
performs an activity.
If you do not check this check box, these LEDs do not light.
Current Date/Time Display only. Current date and time of the internal clock of the IP camera.
To change the date or time, click Change to display the Set Date/Time
window, then take the appropriate action:
“Video Log Window” section
• To synchronize the IP camera date and time with the date and time of the
PC that you are using, click Sync with PC.
• To set the IP camera date and time to any values, enter the values in the
New Date and New Time fields, then click Set New Time.
• To exit the Date/Time window, click Close.
Time Zone From the drop-down list, choose the time zone in which the IP camera is
located.
The time that appears when you view video from this IP camera reflects this
time zone.
Adjust for Daylight
Saving Time
Check here if you want
to update the time
automatically from the
NTP server from the
Internet
Check this check box if you want the time of the IP camera to adjust
automatically for daylight saving time.
Check this check box if you want the IP camera to obtain its time from a
network time protocol (NTP) server.
If you check this check box, the camera contacts the designated NTP server
every 64 seconds and synchronizes its internal clock with the time of that
server.
NTP Server Address If you configured the IP camera to obtain its time from an NTP server, enter
the IP address of the NTP server.
NTP Port If you configured the IP camera to obtain its time from an NTP server, enter
the NTP server port number.
The default value is 123.
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