Cisco CiscoWorks 1105 User Manual
User Guide for the CiscoWorks 1105
Wireless LAN Solution Engine
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User Guide for t he CiscoWorks 1105 Wireless LAN Solu tion Engine
Copyright ©2002, Cisco Sy stems , Inc.
All rights reserved.
Preface xiii
Audience xiii
Conventions xiii
Related Documentation xiv
Obtaining Documentation xv
World Wide Web xv
Ordering Documentation xvi
Documentation Feedback xvi
Obtaining Technical Assistance xvi
CONTENTS
CHAPTER
CHAPTER
Cisco.com xvii
Technical Assistance Center xvii
1 Getting Started 1-1
Overview of the Wireless LAN Solution Engine 1-1
Understanding the WLSE User Interface 1-2
The WLSE Dashboard 1-2
Device Name and IP Address Display 1-5
Time Display 1-5
Logging In and Out 1-6
Getting Started with Device Management 1-7
2 Fault Monitoring 2-1
Displaying F aults 2-1
Viewing Fault Details 2-5
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Managing Profiles 2-7
Creating a Pr of ile 2-8
Copying a Profile 2-8
Renaming a Pr ofile 2-9
Editing a Profile 2-9
Deleting a Pr of ile 2-10
Assigning a Profile to a Device 2-10
Viewing Devices 2-11
Profile Choices 2-12
Notification Settings 2-20
Setting Trap Notification 2-21
Setting Syslog Notification 2-22
Emailing Fa u lts 2-23
CHAPTER
3 Configuring Devices 3-1
Using the Templa tes 3-1
Template Choices 3-2
Creating a Template 3-132
Copying a Templa te 3-133
Editing a Template 3-134
Deleting a Te mp late 3-134
Importing a Template 3-135
Exporting a Template 3-137
Managing Configuration Jobs 3-137
Job Choices 3-138
Creating a Configuration Job 3-144
Viewing Configuration Job Status 3-144
Automating Configurations 3-151
Assigning a Sta rtup Configuration 3-151
Creating a St a rt up Configuration Templa te 3-153
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Assigning an Auto-Managed Configuration 3-154
Contents
CHAPTER
CHAPTER
4 Updating Device Firm ware 4-1
Managing Firmware Images 4-1
Viewing Images on the WLSE 4-2
Editing Image Details on the WLSE 4-3
Deleting Imag es from the WLSE 4-4
Importing Images 4-4
Using a Remote TFTP Server for Image Upload 4-9
Managing Firmware Jobs 4-9
Job Choices 4-10
Creating a Fi rmware Job 4-18
Using the Job Functions 4-18
5 Using Reports 5-1
Using the Devic e Center 5-1
Viewing the Fa ult Summary Re po rt 5-3
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Viewing Device History 5-4
Viewing Con fig History 5-4
Viewing Firm w a re His to r y 5-5
Displaying Wireless Client Reports 5-6
Displaying a Client Detail Report 5-6
Displaying a Client Statistics Report 5-8
Displaying a Client Historical Association Report 5-9
Displaying Cu rrent Reports 5-11
Displaying a Group Report 5-12
Displaying a Group Security Report 5-14
Displaying a Group SSID Report 5-16
Displaying a Group VLAN Report 5-18
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Contents
Displaying a Per VLAN Client Report 5-20
Displaying a Group Policy Report 5-21
Displaying an AP Summary Report 5-24
Displaying a Detailed Report 5-26
Displaying a Current Client Association Report 5-29
Displaying an EAP Authentication Report 5-30
Displaying a n AP Ethertype Protocol Filters Report 5-32
Displaying a n AP IP Protocol Filt ers Report 5-33
Displaying an AP IP Port Filters Report 5-35
Displaying an AP Policy Report 5-36
Displaying an AP QBSS QoS Report 5-38
Displaying an AP SSID Report 5-40
Displaying an AP VLAN Report 5-42
Displaying a Per VLAN Client Report 5-43
Displaying a Switch Summary Report 5-45
Displaying an AP and Bridge Connected to Switch Report 5-46
Displaying a Router Summary Report 5-47
Displaying an AP and Bridge Connected to Router Report 5-48
Displaying a Server Summary Report 5-49
Displaying T rends 5-50
Displaying a Group Performance Report: RF Utilization 5-51
Displaying a Group Performance Report: Ethernet Ut ilization 5-53
Displaying a Top N Number of Associations Report 5-54
Displaying a Top N Percentage Errors 5-55
Displaying an AP and Bridge RF Transmission Statistics Report 5-56
Displaying a n AP and Bridge Ethernet Transmission Statistics Report 5-58
Displaying an AP and Bridge Performance Graph 5-60
Displaying a n AP and Bridge Performance: Tabular 5-61
Displaying Top N Busiest Clients 5-62
Displaying T op N Client Error Rate 5-64
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Displaying a Server Response Time Graph 5-65
Exporting a Report 5-66
Emailing a R ep or t 5-66
Scheduling Email Jobs 5-68
Viewing Email Job Details 5-69
Contents
CHAPTER
6 Performing Administrative Tasks 6-1
Using Discovery and Managing Devices 6-2
Managing Devices 6-2
Specifying Device Credentials 6-6
Managing Device Discovery 6-10
Running Invent ories 6-24
Viewing Inventor y and Discovery Task History 6-27
Importing Devices 6-28
Exporting Devices 6-31
Adding, Modifying and Deleting AAA Servers 6-33
Managing Groups 6-37
Overview: Groups 6-37
Creating, Editing, and Dele ting Groups 6-39
Managing the Appliance 6-44
Viewing WLSE Status 6-45
Managing the Software 6-47
Overview: Security 6-55
Managing Security 6-56
Backing Up and Restoring Data 6-61
Using Diagnostics 6-64
Setting Up the Splash Screen Message 6-69
Setting the Current Time and Date on the WLSE 6-69
Specifying NTP Time Servers 6-70
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Specifying Name Servers 6-71
Specifying an SMTP Mail Server 6-71
Using Connectivity Tools 6-72
Managing System Parameters 6-73
Administering Users 6-75
Managing Roles 6-75
Managing Users 6-77
Modifying Your Profile 6-80
Linking to a CiscoWorks2000 Server 6-81
CHAPTER
CHAPTER
APPENDIX
APPENDIX
7 Frequently Asked Questions 7-1
8 Troubleshooting 8-1
A Naming Guidelines A-1
B Command Reference B-1
Using the CLI B-2
CLI Conventio ns B-2
Command Privileges B-2
Checking Command Syntax B-2
Command History Feature B-3
Help for CLI Co m mands B-3
Command Summary B-4
Command Description Conventions B-9
Privilege Level 0 Commands B-10
exit B-10
ping B-10
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show clock B-11
show domain-name B-12
show interfac es B-13
show process B-13
show version B-14
traceroute B-15
Privilege Le v el 15 Co m m a nd s B-17
auth B-17
backup B-18
backupconfig B-19
cdp B-20
clock B-21
df B-22
Contents
erase config B-23
firewall B-24
gethostbyname B-25
hostname B-25
import B-26
install configure B-27
install list B-28
install update B-29
interface B-30
ip domain-name B-31
ip name-server B-32
listbackup B-33
mail B-34
mailcntrl clear B-35
mailcntrl list B-35
mailroute B-36
nslookup B-36
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ntp server B-37
reload B-39
reinitdb B-40
repository B-40
repository add B-41
repository delete B-42
repository list B-43
repository server B-44
restore B-45
route B-46
services B-46
show anilog B-48
show auth-cli B-49
show auth-http B-49
show backupconf ig B-50
show bootlog B-51
show cdp neighbor B-52
show cdp run B-52
show collectorlog B-53
show config B-54
show daemonslog B-55
show dmgtdlog B-56
show webaccesslog B-57
show weberrorlog B-58
show websslaccesslog B-59
show import B-59
show install logs B-60
show ipchains B-60
show hosts B-61
show maillog B-62
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show proc B-62
show repositor y B-63
show route B-64
show securitylog B-64
show snmp-server B-66
show ssh-version B-66
show syslog B-67
show tech B-68
show telnetenable B-68
show tomcatlog B-69
shutdown B-70
snmp-server B-71
ssh B-71
Contents
G
LOSSARY
I
NDEX
ssh-version B-72
telnet B-72
telnetenable B-73
username B-74
Maintenance Image Commands B-75
erase config B-75
fsck B-76
reload B-76
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Contents
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Audience
Preface
This manual desc ribe s the Wireless LAN So luti on Engi n e (WL SE) an d provides
instructions for usi ng it.
This docume nt is for sy stem a dmin istr ato rs re spon sibl e fo r m anag i ng a w ire less
network who are familiar with some of the concepts and terminology of Ethernet
and wireless local area networking.
Conventions
This docu me nt u ses the f oll owing conventions:
Item Convention
Commands and keywords boldface font
Variables for wh ich you supply values italic font
Displayed session and system inform ation
Information you enter
Variables you enter
screen font
boldface screen font
italic screen
font
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Related Documentation
Note Means reader take note. Notes contain helpful suggestions or references to
Caution Means rea de r b e ca ref ul. In this situation, you might do something that could
Preface
Item Convention
Menu items a nd button na mes boldface font
Selecting a menu item Option>Network Preferences
material not covered in th e publica tion.
result in equipment dam age or loss of dat a.
Related Documentation
Note Although every effort has been made to validate the a ccuracy of th e info rmati on
in the printed and electronic documentation, you should also review the Wireless
LAN Solution Engi ne do cu me ntation o n C is co.c om fo r a ny up dates.
The following additional documentation is available:
Paper Docu m entation
• Installation and Configuration Guide for the CiscoWorks 1105 Wireless LAN
Solution Engine
• Quick Start Guide for the CiscoWorks 1105 Wireless LAN Solution Engine
• Regulatory Compliance and Safety In format ion for the Cisco Works 1105
Wireless LAN Solution Engine
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Preface
Obtaining Documentation
Online Documentation
• Online help—Access the online help by clicking on the Help tab.
• Release Notes for the Ci sco Works 1105 Wireless LAN Solution Engine
• Integrating Cisco Applications with CiscoWorks2000 Management
Connection (CMC)
• PDF for:
–
Installation and Configuration Guide fo r the CiscoWorks 1105 Warless
LAN Solution Engine
–
Quick Start Guide for the CiscoWorks 1105 Wireless LAN Solution
Engine
–
Regulatory Compliance and Safety Information for the CiscoW orks 1105
Wireless LAN Solution Engine
Note Adobe Acrobat Reader 4.0 is required.
Obtaining Documentation
These sections explain how to obtain do cumentat ion from Cisco Systems.
World Wide Web
You can access the most current Cisco do cumentation on the World Wide Web at
this URL:
http://www.cisco.com
Translated documentation is available at this URL:
http://www.cisco.com/public/countries_languages.shtml
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Obtaining Technical Assistance
Ordering Documentation
Cisco documentation is available in these ways:
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documentation from the Ne twork ing Prod ucts Mar ketPlac e:
http://www.cisco.com/cgi-bin/order/order_root.pl
• Registered Cisco.com users can orde r the Document ation CD-ROM through
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http://www.cisco.com/go/subscription
• Nonregistered Cisco.com users can orde r documen tation thro ugh a loca l
account represent ative by calling Cisco corp orate he adquar ters (Cal ifornia ,
USA) at 408 526-7208 or, elsewhere in North America, by calling
800 553-NETS (6387).
Preface
Documentation Feedback
You can e-mai l your comm ents t o bug-doc@c isco.com.
You can submit yo ur comm ents by mail by using the respon se card beh ind the
front cover of your document or by writing to the following address:
Cisco Systems
Attn: Document Re source Conn ectio n
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We ap prec iate yo ur comm ents .
Obtaining Technical Ass istance
Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and partner s can obta in online do cume ntation , troubl eshooting tips,
and sample configurations from online tools by using the Cisco Technical
Assistance Center (TAC) Web Site. Cisco.com registered users have complete
access to the technical support resources on the Cisco TAC Web Site.
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Preface
Cisco.com
Obtaining Technical Assistance
Cisco.com is the found ation of a suite of inter active, networked service s that
provides immediate, ope n acces s to Cisco infor matio n, networking solutions,
services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Interne t application and a powerful, easy-to-use
tool that provides a broa d range of fe atures and services t o help you to
• Streamline business processes and impr ove productivity
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You can self-register on Cisco.c om to obtain custo mized information a nd service.
To access Cisco.com, go to this URL:
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Technical Assistance Center
The Cisco Technical Assista nce Cent er (TAC) is available to all custom ers wh o
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Cisco TAC inquires are categorized according to the urgency of the issue:
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• Priority level 3 (P3)—You r network perf ormance is degraded. Network
functionality is noticeably impaired, but most business operations continue.
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Obtaining Technical Assistance
• Priority level 2 (P2)—You r produc tion netwo rk is severely degraded,
• Priority lev el 1 (P1)—Your production network is down, and a critical impact
Which Cisco T AC resource you choose is based on the priority of the problem and
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Cisco TAC Web Site
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both cost and time. The site provides around-the-clock access to online tools,
knowledge bases, and software. To access the Cisco TAC Web Site, go to this
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Preface
affecting significant aspects of busine ss operatio ns. No workar ound is
available.
to business operations will occur if serv ice is not rest ored quickl y. No
workaround is available.
http://www.cisco.com/tac
All customers, p art ners, and rese llers who have a valid Cisco serv ice cont ract
have complete access to the technical support resour ces on the Cisco TAC Web
Site. The Cisco TAC Web Site requires a Cisco .com login ID and pa ssword. If
you have a valid service cont rac t but do not have a login I D or pa ssword, g o to
this URL to register:
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If you are a Cisco.com registered use r, and you cannot resolve your tec hnica l
issues by usin g the Cis co TA C Web Site, you can open a cas e on lin e by using the
TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is rec ommende d that you open P3 and P4 ca ses
through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2
issues. These classifications are assigned when severe network degradation
significantly impacts business opera tions . When you conta ct the TAC Esca lati on
Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a
case.
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Preface
Obtaining Technical Assistance
To obtain a directory of toll-free Cisco TAC telephone numbers for your country,
go to this URL :
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determ ine the
level of Cisco support services to which your company is entitled: for example,
SMARTnet, SMARTne t Onsite , or Network Supp orted Acc ounts (NSA). When
you call the center , pl ease hav e ava ilable your service agreement numbe r and your
product serial n umb er.
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Obtaining Technical Assistance
Preface
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CHAPTER
1
Getting Started
The following topics provid e an overview of the Wireless LAN Solution En gine
(WLSE), information about WLSE displays, and assistance with getting started:
• Overview of the Wireless LAN Solution Engine, pa ge 1-1
• Understanding the WLSE User In terface, pa ge 1-2
• Logging In and O ut, pa ge 1-6
• Getting Started with Device Manageme nt, page 1 -7
Overview of the Wireless LAN Solution Engine
The WLSE is a hardware and software sol ution for man aging Cisco wireless
devices. The WLSE has the fo llowing m ajor fea ture s:
• Configuration and Firmware
The configuration fe ature allows you to apply a set of configuration changes
to access points and bridges. Using the firmware feature, you can upgrade the
firmware on access points and bridges.
• Reporting
Allows you to display reports for tracking dev ice, client and security
information. R eports can be emailed , printed, and exported.
• Fault and Policy Mo nito ring
Provides device monitoring for fault and performance conditions, monitoring
of LEAP server re sp onses, a nd mon i toring of p olicy misc onfiguration s.
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1-1
Understanding the WLSE User Interface
The WLSE works by gathering fault, performance, and configuration information
about Cisco d evices that it dis covers in your n etwor k. T he devices mu st be
properly configured fo r disc overy. After devices are discovered, yo u deci de
which devices to manage with the WLSE.
Understanding the WLSE User Interfac e
When you log into the WLSE through the World Wide Web, the set of features
(tabs and subtabs) displ ayed in the UI depends on t he roles assigned to your user
login. A user wi th syst em admin istrato r pri vile ges can acces s the featu res in all of
the tabs and subtabs, while other users may see only a subset of features. For more
information about user roles, se e Managi n g R oles, pag e 6-75 .
Chapter 1 Getting Started
Note The WLSE UI times out after 30 minutes of inactivity and you must log in again.
The timeout is not co nfigurab le.
This section describes the following aspects of the UI :
• The dashboar d, i ncl uding the tabs, su bt abs, a nd buttons in the u pper ri ght
corner—See The W LSE D ashbo ar d, pa ge 1-2.
• How device names and IP a ddres ses ar e disp layed in t he WLSE GU I —See
Device Name and IP Address Display, page 1-5.
• The way the WLSE displays timestamps—See Time Display, page 1-5.
The WLSE Dashboard
The WLSE dashboar d consist s of:
• Tabs and subtabs that provide access to specific functions (see Tabs and
Subtabs, page 1-3).
• Buttons in the upper right corner that provide general functions (see Buttons,
page 1-4).
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Chapter 1 Getting Started
Understanding the WLSE User Interface
Tabs and Subtabs
The dashboard co ntains the following tabs and subta bs:
Table 1-1 Tabs and Subtabs
Main Tab Subtabs For information, see...
Faults Display faults—display device faults.
Manage Profiles—u se profiles to set thresholds and policies.
Fault Forwarding—send fault i nfo rm ation (t rap s, sysl og
messages, and emails)
Configure Templates—create configuration templates.
Jobs—apply c onfigura tion t emp lates t o devices.
Auto update—automate initial configuration.
Firmware Images—import firmware for access points and bridges from
the desktop or f rom Cisc o.co m to t he WLSE .
Jobs—upload firmware to devices.
Reports Device Center—quickly view report s for a parti cular device.
Wireless Clients—view reports about client associations with
access points.
Current—view, export, and email report s abo ut eac h t ype of
monitored device.
Trends—view , e xport, and email reports about current trends
for monitored devices.
Fault Monitoring,
page 2-1.
Configuring Devices,
page 3-1.
Updating Device
Firmware, page 4-1
Using Rep ort s,
page 5-1.
Scheduled email jobs—manage email jobs.
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Chapter 1 Getting Started
Understanding the WLSE User Interface
Table 1-1 Tabs and Subtabs (continued)
Main Tab Subtabs For information, see...
Administration Discover—run discoveries, enter device credentials, put
devices under management, run immediate inventories, view
task history for inventory and discovery, import and export
devices, and enter AAA servers (LEAP, RADIUS, and
EAP-MD5) to be moni tored.
Group Management—view and manage device grouping.
Appliance—manage the WLSE syst em (vi ew diagnost ics,
manage WLSE software, manage WLSE secur ity, backup
and restore data, configure the login screen, set current time,
specify NTP servers and name servers, and set up routing for
email jobs).
System Parameters—set global parameters for inventory and
polling.
User Admin—manage users and use r pro files.
My Profile—reset your password.
Connectivity Tools—use the connectivity tools (ping,
traceroute, nslo oku p, TC P po rt sca n, a nd SNMP
reachability).
Performing
Administrative T asks,
page 6-1.
Buttons
1-4
The four button s in the upper rig ht corner of the user in terf ace ha v e the f ollo win g
functions:
• Help—Displays online help for the subtab or option you are using and a table
of contents and i nd ex for o nl ine hel p.
• About—Displa ys informa tion ab out the WLSE version.
• Logout—Lo gs you out of th e WLSE and di splays th e login scre en.
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Chapter 1 Getting Started
Device Name and IP Address Display
Many WLSE displays include a field for the device name. Th e data displa yed in
this field differs depending up on the fo llowing:
• If rever se DNS lookup is enabled on the WLSE, the de vice na me is displayed
in this field if the lookup succeeds. If the lookup fails, the device IP address
is displayed.
• If you do not enable reverse DNS lookup an d device’s sysName is set, the
sysName SNMP variable is displayed. If sysNam e is no t set, th e device IP
address is displayed.
In some displays there are separate fields for device name, sysName, and IP
address.
To e nabl e D NS lo okup o n th e WL SE, se lec t Administration > Discover >
DISCOVER > Disco very Optio ns and select Use reverse DNS lookup. For more
information, see E nabl e D iscovery O ptio ns , pa ge 6- 18 .
Understanding the WLSE User Interface
Time Display
The WLSE uses browser (client) time in most of its displays. The format of
timestamps depends on th e browser you are using :
• In Internet Explorer, the timestamp usually consists of the browser time
(hours:minutes: seconds) and date ; for example:
14:17:16 10/12/200 2
In some displays the timestamp is the day of the week, month and day,
browser time, timezone, and year; for example:
Sat Oct 12 11:15:01 PDT 2002
• In Netscape Navigator, the timestamp usually consists of the browser time
(hours:minutes: seconds) and date ; for example:
14:17:16 10/12/200 2
In some displays the timestamp is the day of the week, time, offset from
GMT/UTC, timez one, and ye ar; fo r example:
Mon Mar 25 13:29:21 GMT-0800 (Pacific Standard Time) 2002
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Logging In and Out
It is recomm ended th at you ch eck the cu rrent tim e on the W LSE and res et it to the
correct time the first time you log in. For more information about setting the
current t ime, s ee Setting the Current Time and Date on the WLSE, page 6-69.
The WLSE’s system time is Universal Coor dinated T ime (UTC), and UTC is used
in certain logs, such as the Discov ery Run Log. To display or reset the UTC time,
use the CLI clock command. For more information on this comma nd and othe r
CLI command s, see the co mman d refe rence i n the Hardware Installation and
Configuration Guide for the CiscoWorks 1105 Wireless LAN S olution
Engine—click the PDF button in the online help.
Logging In and Out
When user logins are set up, users are a ssigned one or mor e roles. Roles de fine
which tabs and su bt ab s a re vi sib le t o th e use r an d, the re for e, w hi ch fe atu re s c an
be accessed. There are predefined roles, which can be edited but not removed; and
you can create new roles. After initial setup, only the admin user can log into the
WLSE, using th e reser ved u ser name admin and the password specified du ring
initial setup. To set up access for other users, see Managing Users, page 6-77 and
Managing Roles, p ag e 6-75.
Chapter 1 Getting Started
1-6
Procedure
To log into the GUI:
Step 1 Access the WLSE through a browser by entering the WLSE’s IP address,
followed by :1741 (for example: http://209.165 .128:174 1).
For information on suppor ted browsers, see th e Quick Start Guide for the
CiscoWorks 110 5 Wireless LAN Solution Engine.
Step 2 Enter your username an d password and clic k Login.
If you do not see f eat ur es you n ee d to u se , log out a nd lo g ba ck i n as a use r wi th
those privileges. Contact the system ad ministra tor for in format ion about th e
features you can ac cess.
To log out from the WLSE, click Logout in the upper right corner of the window.
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Chapter 1 Getting Started
Getting Started with Device Management
Note Login sessions automatically time out after 30 minutes of inactivity.
Getting Started with Device Manageme nt
Before you can use WLSE mo nitoring , configur ation, firm ware upgradi ng (or
downgradin g), and reporting, you must set up your de vices, initiate disco very , and
move devices into the ma naged sta te. To get started, follow th e dir ec tions in the
Quick Start Guide for the CiscoWorks 1105 Wir eless LAN Solution Engine or use
the following task list as a general guide.
Table 1-2 Basic Initial Tasks
Task Description and References
1. Set up devices (access points, br idges,
See Set Up Devices, page 6-12 for details.
routers, switches, and AAA servers).
2. Log into the WLSE u sin g a Web brow ser. Enter the WLSE’s IP address, followed by:1741; for
example, http:/ /209 .1 65. 202.12 8: 174 1. Use the ad mi n
username and the password you created during initial
setup of the WLSE.
3. Enter device creden tials. Device community strings for all managed devices must
be entered on the WLSE. See Specifying Device
Credentials, pa ge 6-6.
For access point configuration t asks, HTTP user names
and passwords mu st be ent ere d on t he WL SE. See
Specify the H TTP U serna me and Password, p age 6- 9.
4. Initiate discovery from the WLSE or
import devices from a file or from a
CiscoWorks2000 server.
If you are using discovery from the WL SE, add seed
devices and enable discovery. You can initiate an
immediate o ne-time discov er y or sche du le discovery fo r
a later time. See Managing Device Discovery , page 6-10.
5. Verify the discovery. On the WLSE, verify that devices were discovered. See
Viewing Inventory and Discovery Task History,
page 6-27.
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Getting Started wi th D evice Management
Table 1-2 Basic Initial Tasks (continued)
Task Description and References
Chapter 1 Getting Started
6. Move devices to the m ana ged sta te a n d
run inventory.
7. Create other users and user roles as
needed.
You must m ove devices to the mana ged st ate on t he
WLSE before you c an use configura tion, r eport ing , an d
monitoring fe atures; or you ca n specif y that all
discovered devices be automatically ma naged (see
Managing Devices, pa ge 6-2). After m oving devices to
the managed state , you can run an immediat e inventory
to obtain device informati on needed to use such WLSE
features as reports and automatic grouping (see Running
Inventories, page 6-24).
The WLSE has one predefined user (the system
administrat or w ith the u ser name a dm in) an d four
predefined user roles. User roles are used to specify the
WLSE functions a given user ca n have access to. To
allow other users access to the WLSE, the system
administrator must add users. The system adminis trator
can also create roles to customize user access. See
Administering Us ers, page 6 -75.
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CHAPTER
Fault Monitoring
The Faults tab displays info rmat ion to help you monito r your devices. All the
device information shown under this tab is polled from the devices in your
network.
Following are the subtabs under Faults:
Note Some of the subtabs m ay no t be v isible to some users.
• Display Faults—See Displaying Faults, page 2-1
2
• Manage Profiles—See Managing Pro files, pa ge 2-7
• Notification Se tting s —See Notification Settings, page 2-20
Displaying Faults
This window displays device fault information. A fault is an abnormal condition
that occurs when a system component exceeds a performance threshold or is not
functioning pro perly. (See Specifying Fault Thresholds , page 2-15 to set
threshold levels.)
A fault can also occur when a system policy is violated. (See Notification
Settings, page 2-20 to set policies.)
Displayed fault information is retained by default for 30 days. To change the
default, see Managin g Syste m Para mete rs , pag e 6- 73.
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Displaying Faults
Note Your login deter mine s whet her yo u ca n use t his opti on.
Step 1 Select Faults > D isplay Fa ul ts. The Fault window appears.
Step 2 Use the Filter: bar to display the faults you want to view:
Chapter 2 Fault Monitoring
Procedure
Table 2-1 Display Fa ults Filter Bar
Field Description
Devices From the list, select the device type
whose fault summary you want to
display.
Severity From the list, select the severity from
P1, which is the highest severity level
to P5, which is the lowest severity
level, to di sp la y :
• P1—Severity P1 faults.
• P1-P2—Severity P1 and P2 faults.
• P1-P3—Severity P1 through P3
faults.
• P1-P4—Severity P1 through P4
faults.
• P1-P5—Severity P1 through P5
faults.
• All—Severity P1 through P5
faults, and faults that have been
cleared.
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