CISCO CISCO ISR4321K9 Instructions

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

Last Updated July 27, 2018

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Text Part Number: OL-32185-02

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The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

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CHAPTER

1 Overview of Cisco 4000 Series ISRs 1-1

Chassis Views 1-2

Cisco 4461 ISR Chassis 1-3

Platform Summary 1-8

Cisco 4451-X ISR Chassis 1-9

Platform Summary 1-12

Cisco 4431 ISR Chassis 1-12

Platform Summary 1-15

Cisco 4351 ISR Chassis 1-16

Platform Summary 1-18

Cisco 4331 ISR Chassis 1-19

Platform Summary 1-20

Cisco 4321 ISR Chassis 1-21

Platform Summary 1-22

Cisco 4221 ISR Chassis 1-23

Platform Summary 1-25

Locate Product Identification Details 1-26

Labels on Cisco 4000 Series ISRs 1-26 Additional Help for Locating Cisco 4000 Series ISRs Labels 1-27

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Hardware Features of Cisco 4000 Series ISRs 1-27

Built-In Interface Ports 1-27

Dual Mode GE or SFP Ports 1-28 USB Serial Console Port 1-28 Front Panel PoE+ Ports 1-28 Internal PoE Daughter Card 1-28

LED Indicators 1-29

Removable and Interchangeable Modules and Cards 1-35 Network Interface Modules and Service Modules 1-35 Cisco UCS E-Series Server Modules 1-36 System Flash 1-36 Solid State Drives 1-36 Packet Voice Digital Signal Processor Modules 1-36 Memory 1-37

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Contents

Power Supply 1-37

Fans, Ventilation, and Airflow 1-38

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs 1-40

Slot Numbering 1-42

About Slot 0 1-42 Subslot/Bay Numbering 1-42 Gigabit Ethernet Management 1-42

Specifications 1-43

Periodic Inspection and Cleaning 1-45

CHAPTER

2 Cisco 4000 Series ISRs Preinstallation 2-1

Standard Warning Statements 2-1

General Safety Warnings 2-2

Safety Recommendations 2-5

Safety with Electricity 2-6 Prevent Electrostatic Discharge Damage 2-7

General Site Requirements 2-7

General Precautions 2-7 Site Selection Guidelines 2-8

Site Environmental Requirements 2-8

Physical Characteristics 2-9

Rack Requirements 2-9

Router Environmental Requirements 2-9

Power Guidelines and Requirements 2-10

Network Cabling Specifications 2-10

Console and Auxiliary Port Considerations 2-11

Console Port Connections 2-11

Auxiliary Port Connections 2-12 Prepare for Network Connections 2-13

Ethernet Connections 2-13

CHAPTER

Required Tools and Equipment for Installation and Maintenance 2-13

Installation Checklist 2-15

Creating a Site Log 2-16

3 Install and Connect Cisco 4000 Series ISRs 3-1

Before You Begin 3-3

Unpack the Router 3-4

Install the Router 3-4

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Set Chassis on Desktop 3-4 Attach Chassis to Wall or Mount Chassis in Rack 3-5

Install Cisco 4400 or 4300 ISR 3-5 Install Cisco 4200 Series ISR 3-12

Chassis Grounding 3-19

Connect Power 3-20

Connect to AC Power 3-21

Connect to Console Terminal or Modem 3-22

Connect to Serial Port with Microsoft Windows 3-22 Connect to Console Port with Mac OS X 3-23 Connect to Console Port with Linux 3-24

Install Cisco Microsoft Windows USB Device Driver 3-24

Install Cisco Microsoft Windows XP USB Driver 3-25 Install Cisco Microsoft Windows 2000 USB Driver 3-25 Install Cisco Microsoft Windows Vista USB Driver 3-25

Contents

CHAPTER

Uninstall Cisco Microsoft Windows USB Driver 3-26

Uninstall Cisco Microsoft Windows XP and 2000 USB Driver 3-26 Uninstall Cisco Microsoft Windows Vista USB Driver 3-27

Connect WAN, LAN, and Voice Interfaces 3-27

Ports and Cabling 3-28 Connection Procedures and Precautions 3-29 Configure Initial Router Settings on Cisco 4000 Series ISRs 3-29 ROM Monitor Overview and Basic Procedures 3-29

4 Configure Initial Router Settings on Cisco 4000 Series ISRs 4-1

Perform Initial Configuration on Cisco 4000 Series ISRs 4-1

Use Cisco Setup Command Facility 4-1

Complete the Configuration 4-4

Use Cisco IOS XE CLI—Manual Configuration 4-5

Configure Cisco 4000 Series ISR Hostname 4-6 Configure the Enable and Enable Secret Passwords 4-7 Configure the Console Idle Privileged EXEC Timeout 4-8

Gigabit Ethernet Management Interface Overview 4-10

Default Gigabit Ethernet Configuration 4-10 Gigabit Ethernet Port Numbering 4-10 Configure Gigabit Ethernet Interfaces 4-11 Configuration Examples 4-12 Specify a Default Route or Gateway of Last Resort 4-13 Configure IP Routing and IP Protocols 4-13

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Default Routes 4-13

Default Network 4-13

Gateway of Last Resort 4-14

Configuration Examples 4-15

Configure Virtual Terminal Lines for Remote Console Access 4-16

Configuration Examples 4-17

Configure the Auxiliary Line 4-18

Verify Network Connectivity 4-19

Save Your Device Configuration 4-20 Save Backup Copies of Configuration and System Image 4-20

Configuration Examples 4-21

Verify Initial Configuration on Cisco 4000 Series ISRs 4-23

CHAPTER

5 Install and Upgrade Internal Modules and FRUs 5-1

Safety Warnings 5-2

Modules Supported 5-4

Access Internal Modules 5-4

Remove and Replace Chassis Cover 5-4

Remove Cover from Cisco 4400 or 4200 ISR 5-4

Remove Cover from Cisco 4300 ISR 5-5

Replace Cover on Cisco 4400 or 4200 ISR 5-5

Replace Cover on Cisco 4300 ISR 5-6

Locate Internal and External Slots 5-6

Locate Internal and External Slots for Modules on Cisco 4461 ISR 5-7

Locate NEBS Module 5-8 Locate Internal and External Slots for Modules on Cisco 4451 ISR 5-8 Locate Internal and External Slots for Modules on Cisco 4351 ISR 5-10 Locate Internal and External Slots for Modules on Cisco 4331 ISR 5-11

5-11

Overview of the SSD Carrier Card NIM (NIM-SSD) 5-11

Overview 5-12 LEDs on NIM-SSD 5-13 Solid State Drives 5-15 Install SSD Drives into the NIM Carrier Card 5-17 Remove SSD Drives from the NIM-SSD 5-18

Overview of NIM-HDD Card 5-20

Cisco NIM-HDD LEDs 5-22

Remove and Replace Cisco NIM-SSD or NIM-HDD 5-22

Remove NIM-SSD or NIM-HDD 5-24

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Replace NIM-SSD or NIM-HDD 5-25

Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs 5-25

Locate and Orient DIMM 5-25 Remove DIMM 5-26 Install DIMM 5-28

Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs 5-30

Software Requirement for SM-Xs 5-31 Locate SM-X or NIM 5-31 Remove SM-X or NIM 5-31 Install SM-X 5-31 Verify SM-X Installation 5-32

Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs 5-32

Tools and Equipment Requirements 5-33 PVDM4 Location and Orientation 5-33 Install PVDM4 on the Motherboard of Cisco 4400 Series ISRs 5-34 Remove the PVDM4 from the Motherboard of Cisco 4400 ISRs 5-35 Install the PVDM4 on the Motherboard of Cisco 4331 ISR 5-36 Remove the PVDM4 from the Motherboard of Cisco 4331 ISR 5-37 Install the PVDM4 on Cisco Fourth-Generation T1/E1 Voice and WAN NIM 5-38 Remove the PVDM4 from Cisco Fourth-Generation T1/E1 Voice and WAN NIM 5-39

Contents

Remove and Replace the USB Flash Token Memory Stick 5-39

Remove and Replace Cisco 4000 Series ISRs Power Supplies 5-40

AC Power Supplies 5-41

Overview of the AC Power Supply 5-41 Replace AC Power Supply 5-42

Overview of DC Power Supply 5-45

Remove DC Input Power from Cisco 4461 or 4431 ISR 5-47

Install DC Input Power on Cisco 4431 ISR 5-48 Replace the Power Supply Module the Cisco 4331 Router 5-51 Remove DC Input Power from Cisco 4331 ISR 5-52 Install DC Input Power on Cisco 4331 ISR 5-53

PoE Converter Power Supply Unit 5-56

Overview of the PoE Converter Power Supply Unit 5-56 Remove PoE Power Supply Slot Filler 5-57 Install the PoE Converter Power Supply 5-57 Remove PoE Converter Power Supply 5-58 Install the PoE Power Supply Slot Filler 5-58

Replace a Fan Tray 5-60

Before Hot-Swapping a Fan Tray 5-60

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Contents

Replace Fan Tray 5-60 Replace Fan Tray on Cisco 4331 ISR 5-62

Remove and Install a CompactFlash Memory Card 5-65

Prevent Electrostatic Discharge Damage 5-65 Remove the CompactFlash Memory Card 5-66 Install the CompactFlash Memory Card 5-67

Remove and Install the Flash Memory Card 5-67

Prevent Electrostatic Discharge Damage 5-68 Install the Flash Memory Card 5-68 Remove the Flash Memory Card 5-70

Install and Remove an SSD mSATA Storage Device 5-70

Prevent Electrostatic Discharge Damage 5-70 Install the SSD mSATA Storage Device 5-71 Remove the SSD mSATA Storage Device 5-72

Install and Remove SFP Modules 5-73

Install SFPs 5-75

Laser Safety Guidelines 5-75

Remove SFP Modules: 5-76

APPENDIX

Remove, Replace, and Install the Internal PoE Daughter Card 5-77

A Online Insertion and Removal and Hot-Swapping A-1

OIR Procedures A-2

Remove a Module A-2 Insert a Module A-2 Hot-Swapping Procedures A-2

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CHAPTER

Overview of Cisco 4000 Series ISRs

Cisco 4000 Series Integrated Services Routers (ISRs) are modular routers with LAN and WAN connectivity. They support several interface modules, including Cisco Enhanced Service Modules (SM-X) and Cisco Network Interface Modules (NIMs).

Cisco 4000 Series ISRs target these applications:

• Enterprise applications—Intended for mid-size aggregation and gateway router that is located in a

regional or large branch office:

–

WAN aggregation at Cisco Enterprise core

–

Internet gateway

–

Branch or regional office aggregation

–

Remote access aggregation

• Service provider applications—Intended for high-end Enterprise Branch environments:

–

High-end customer premises equipment (CPE) for business-quality Internet access

–

Service provider leased line aggregation

–

Provider edge (PE) and high-end customer edge (CE) for Layer 2 VPN or Layer 3 VPN services

–

Low-end Ethernet aggregation

Cisco 4000 Series ISRs are available in these models:

• Cisco 4461 ISR

• Cisco 4451-X ISR

• Cisco 4431 ISR

• Cisco 4351 ISR

• Cisco 4331 ISR

• Cisco 4321 ISR

• Cisco 4221 ISR

For more information on the features and specifications of Cisco 4000 Series Integrated Services Routers (ISRs), refer to the Cisco 4000 Series Integrated Services Routers datasheet.

Note Sections in this documentation apply to all models of Cisco 4000 Series ISRs unless a reference to a

specific model is made explicitly.

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Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router

1-1

Chassis Views

This chapter contains the following sections:

• Chassis Views, page 1-2

• Locate Product Identification Details, page 1-26

• Hardware Features of Cisco 4000 Series ISRs, page 1-27

• Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs, page 1-40

• Specifications, page 1-43

• Periodic Inspection and Cleaning, page 1-46

Chassis Views

This section contains views of the front and back panels of the Cisco 4000 Series ISRs, showing the locations of power and signal interfaces, module slots, status indicators, and chassis identification labels:

• Cisco 4461 ISR Chassis

• Cisco 4451-X ISR Chassis

Chapter 1 Overview of Cisco 4000 Series ISRs

• Cisco 4431 ISR Chassis

• Cisco 4351 ISR Chassis

• Cisco 4331 ISR Chassis

• Cisco 4321 ISR Chassis

• Cisco 4221 ISR Chassis

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Chapter 1 Overview of Cisco 4000 Series ISRs

Cisco 4461 ISR Chassis

Cisco 4461 ISR routers support these slot types:

- Network Interface Modules (NIMs)

- Service modules (SM-X, like SM-X-1T3/E3)

- E-Series Server Modules

Figure 1-1 Bezel Side of Cisco 4461 ISR with Two PSUs

Chassis Views

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1 LED 2 Router power On/Off switch

3 Power supply unit (PSU1) 4 Router fan tray (hidden) behind

removable bezel

5 Optional power supply unit (PSU0)

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Chassis Views

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-2 Back Panel (I/O Side) Slots and Connectors on Cisco 4461 ISR

1 GE 0 management port 2 Auxiliary port

3 RJ-45 Gigabit Ethernet port (GE 0/0/0) 4 SFP/Gigabit Ethernet port (GE 0/0/0)

5 RJ-45 Gigabit Ethernet port (GE 0/0/2) 6 SFP+/10 Gigabit Ethernet port (

7 NIM slot 1 (shown with slot divider

8 NIM slot 2 (shown with slot divider removed).

removed).

9 NIM slot 3 (shown with slot divider

10 Ground Connection

removed).

Slot for label 12 Enhanced Service Module (SM-X) with double

wide

13 Enhanced Service Module (SM-X) 3 14 SFP+/10 Gigabit Ethernet port (

15 RJ-45 Gigabit Ethernet port (GE 0/0/3) 16 SFP/Gigabit Ethernet port (GE 0/0/1)

17 RJ-45 Gigabit Ethernet GE 0/01 18 Console Port

19 USB Console Port 20 USB Port

TE 0/0/4)

TE0/0/5)

1-4

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Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-3 NIM and SM-X Slots

Chassis Views

1 SM-X slot 1 2 SM-X slot 2

3 SM-X slot 3

To remove an SM-X:

Step 1 Read the “Safety Warnings” section and disconnect the power supply before you replace any module.

Step 2 Access the SM-X slot. See Figure 1-3 for the various NIM and SM-X slot locations.

Step 3 Loosen the captive screws to open the slot cover.

Step 4 Pull the SM-X out of the connector on the motherboard. Keep the SM-X parallel with the motherboard

to prevent damage to the slot and standoff.

Note When you remove the SM-X slot 2, it removes the blank slot which is attached to the special divider.

See Figure 1-4.

Step 5 Place the SM-X in an anti-static bag to protect it from ESD damage.

Note For more details on installation of SM-Xs, NIMs, and Cisco E-Series Server Modules, see the hardware

installation guide for the particular module you have purchased.

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Chassis Views

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-4 NIM and SM-X Slot with Divider

NIM slot 1 and 2 2 SM-X slot divider

1-6

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Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-5 Bezel Side LEDS of the Cisco 4461 ISR Model

Chassis Views

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1 PSU0: Power supply unit 0 2 PSU1: Power supply unit 1

3 GE POE: Internal PoE daughter card status 4 FLASH: Compact flash status

5 TEMP: Temperature status 6 PWR: Power

7 STAT: System status 8 FAN: Fan status

9 M.2 SSD status 10 POE BOOST: Power over Ethernet boost mode

11 POE 1: Power over Ethernet 1status 12 POE 0: Power over Ethernet 0 status

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Chassis Views

Platform Summary

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-6 shows the internal view of Cisco 4461 with parts and module locations.

Figure 1-6 Platform Summary of Cisco 4461 ISR

1-8

1 Cover 2 DIMMs

3 SSD M.2 storage device 4 CPU

5 NIM Slot 6 SM-X Slot 1, 2, and 3

7 RJ-45 Gigabit Ethernet port (GE 0/0/3) 8 POE daughter card

9 Flash Memory Card

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Chapter 1 Overview of Cisco 4000 Series ISRs

Cisco 4400 Series

285695

PSU1 PSU2

POE1 POE2

FLASH TEMP PWR

VM FAN STAT

INT

POE

BOOST

1 2 3

Cisco 4451-X ISR Chassis

Bezel view of the Cisco 4451-X ISR with two PSUs. Cisco 4451-X ISR routers support these slot types:

- Network Interface Modules (NIMs)

- Service modules (SM-X, like SM-X-1T3/E3)

- E-Series Server Modules.

Figure 1-7 Bezel View

Chassis Views

1 Router fan tray (hidden) behind removable

2 LEDs

bezel

3 Router power On/Off switch 4 AC power supply unit (PSU0)

5 AC power supply unit (PSU1)

Back panel slots and ports of the Cisco 4451-X ISR.

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Chassis Views

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-8 Back Panel (I/O Side) Slots and Connectors on Cisco 4451-X ISR

1 2 3 5 6 8 9 10 11

4 7

1923 16

21 2022

18 17 15

13 12

1 GE 0 management port 2 Auxiliary port

3 RJ-45 Gigabit Ethernet port (GE 0/0/0) 4 LEDs for the GE 0/0/0 interface (See Table 1-1

for detailed LED information)

5 SFP/Gigabit Ethernet port (GE 0/0/0) 6 SFP/Gigabit Ethernet port (GE 0/0/2)

7 LEDs for the GE 0/0/2 interface 8 RJ-45 Gigabit Ethernet port (GE 0/0/2)

9 NIM slot 1 (shown with slot divider

10 NIM slot 2 (shown with slot divider removed).

removed).

11 NIM slot 3 12 Ground connection

13 Enhanced Service Module (SM-X) 2 14 Enhanced Service Module (SM-X) 1

15 RJ-45 Gigabit Ethernet port GE 0/0/3 16 LEDs for the GE 0/0/3 interface

17 SFP/Gigabit Ethernet GE 0/0/3 18 SFP Gigabit Ethernet GE 0/0/1

19 LEDs for the GE 0/0/1 interface 20 RJ-45 Gigabit Ethernet port GE 0/0/1

21 Serial console port 22 USB Type B mini port

23 USB 0 and USB 1

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Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-9 Bezel Side LEDS of the Cisco 4451-X ISR Model

Chassis Views

4 5 6

PSU0 PSU1 FLASH TEMP PWR

POE

POE0

POE1

BOOST

ISC

9 8

FAN

STAT

Cisco 4400 Series

PSU1 PSU2

FLASH TEMP PWR

INT

PSU0 PSU1 FLASH TEMP PWR

POE

BOOST

POE1 POE2

BOOST

FAN

VM FAN STAT

ISC

POE0

POE1

STAT

285696

1 PSU0: Power supply unit 1 2 PSU1: Power supply unit 2

3 GE POE: Internal PoE daughter card status 4 FLASH: Compact flash status

5 TEMP: Temperature status 6 PWR: Power

7 STAT: System status 8 FAN: Fan status

9 ISC: Integrated Services Card status 10 POE BOOST: Power over Ethernet boost mode

11 POE 1: Power over Ethernet 1status 12 POE 0: Power over Ethernet 0 status

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Chassis Views

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Platform Summary

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-6 shows the internal view of Cisco 4451-X ISR with parts and module locations.

Figure 1-10 Platform Summary of Cisco 4451-X ISR

1 Forwarding plane processor 2 Control plane processor

3 Control plane processor DIMMs 4 NIM 3 (single-wide) slot

5 Enhanced Service Module (SM-X) slots 6 NIM slot 1 and 2 (shown with slot divider

removed)

7 SFP GE ports 8 Forwarding plane processor DIMM

Cisco 4431 ISR Chassis

Cisco 4431 ISR supports the Network Interface Modules (NIMs) and Integrated Services Card (ISC slots for PVDM4s).

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Figure 1-11 Bezel View of Cisco 4431 ISR with Two Power Supply Units

1 Power supply unit (PSU1) 2 LEDs

3 On/Off switch 4 Optional power supply unit (PSU0)

Chassis Views

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Chassis Views

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Figure 1-12 View of Cisco 4431 ISR Chassis

Chapter 1 Overview of Cisco 4000 Series ISRs

1 USB ports 2 GE ports

3 Screws to open the NIM slot 4 Router label tray

5 NIM slot (with cover) 6 Ground connection

Figure 1-13 LEDs on the Cisco 4431 ISR

For detailed information on LEDs, see the “LED Indicators” section on page 1-29.

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Chapter 1 Overview of Cisco 4000 Series ISRs

391943

Platform Summary

Figure 1-14 shows the internal view of Cisco 4431 ISR with parts and module locations.

Figure 1-14 Platform Summary of the Cisco 4431 ISR

Chassis Views

1 DIMMs 2 Forwarding plane processor

3 Control plane processor 4 NIMs

5 SFP GE ports 6 PVDM card

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1-15

Chassis Views

Cisco 4351 ISR Chassis

This section contains the following views of Cisco 4351ISR chassis:

• Power Supply and Bezel Side View of Cisco 4351 ISR (Figure 1-15)

• Back Panel Ports, Slots, and Serial Number on Cisco 4351 ISR (Figure 1-16)

• Ports on Cisco 4351 ISR (Figure 1-17)

• LEDs on Cisco 4351 ISR (Figure 1-18)

Figure 1-15 Power Supply and Bezel Side View of Cisco 4351 ISR

Chapter 1 Overview of Cisco 4000 Series ISRs

3 4

1 Power supply unit 2 Router fan tray (hidden behind the removable

bezel)

3 LEDs 4 Router power On/Off switch

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Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-16 Back Panel Ports, Slots, and Serial Number on Cisco 4351 ISR

Chassis Views

1 Enhanced Service Module (SM-X) slot 2 Enhanced Service Module (SM-X) slot

3 Ground connection 4 NIM slots

Figure 1-17 Ports on Cisco 4351 ISR

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1 GE management port 2 USB Type A port

3 USB Type B mini port 4 Auxiliary port

5 Console port 6 RJ-45 port (GE 0/0/1)

7 SFP port (GE 0/0/0) 8 RJ-45 port (GE/0/0/2)

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Chassis Views

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Platform Summary

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-18 LEDs on Cisco 4351 ISR

For detailed information on LEDs, see the “LED Indicators” section on page 1-29.

Figure 1-19 shows the internal view of Cisco 4351 ISR chassis with parts and module locations.

Figure 1-19 Platform Summary of Cisco 4351 ISR Chassis

1 CPU 2 DIMMs

3 Flash memory card connector 4 SSD mSATA connector

5 NIM slot 3 6 NIM slot 2

7 SM-X slots 8 NIM slot 1

9 RJ-45 GE ports 10 ISC slot

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Cisco 4331 ISR Chassis

This section contains the following views of Cisco 4331 ISR router:

• Bezel Side Ports and LEDs on Cisco 4331 ISR (Figure 1-20)

• Back Panel Ports and Slots on Cisco 4331 ISR (Figure 1-21)

Figure 1-20 Bezel Side Ports and LEDs on Cisco 4331 ISR

3 5

Chassis Views

391462

1 2

4 6 7

1 USB Type B mini port 2 Serial console port

3 AUX port 4 USB Type A port

5 Management port 6 LEDs

7 AC Power

Figure 1-21 Back Panel Ports and Slots on Cisco 4331 ISR

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Chassis Views

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Platform Summary

Chapter 1 Overview of Cisco 4000 Series ISRs

1 Double-wide NIM 2 NIMs

3 Removable module slot divider 4 SM-X slot

5 Ground connection

For detailed information on LEDs, see the “LED Indicators” section on page 1-29.

Figure 1-22 shows the internal view of the Cisco 4431 ISR with parts and module locations.

Figure 1-22 Platform Summary of Cisco 4331 ISR Chassis

1 DIMMs 2 CPU

3 ISC slot 4 SM-X slot

5 NIM slot

1-20

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Chapter 1 Overview of Cisco 4000 Series ISRs

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3 4 7 9

1 2

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Cisco 4321 ISR Chassis

This section contains the following views of Cisco 4321 ISR router:

• Back Panel Ports on Cisco 4321 ISR

• LEDs on Cisco 4321 ISR (Figure 1-23)

• LEDs on Cisco 4321 ISR (Figure 1-24)

Figure 1-23 Back Panel Ports on Cisco 4321 ISR

Chassis Views

1 Grounding 2 Power switch

3 Power input connector 4 GE “MGMT” port (with USB port below)

5 USB Type B mini port 6 Console port

7 Auxiliary port 8 GE 0/0/1 (copper cable) port

9 GE 0/0/0 RJ-45 (copper cable) port 10 GE 0/0/0 SFP (fiber-optic) port

Figure 1-24 Back Panel (I/O Side) View of Cisco 4321 ISR

1 NIM slots

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Chassis Views

391471

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-25 LEDs on Cisco 4321 ISR

Platform Summary

1 LEDs

For detailed information on LEDs, see the “LED Indicators” section on page 1-29.

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391947

Figure 1-26 shows the internal view of Cisco 4321 ISR with parts and module locations.

Figure 1-26 Platform Summary of Cisco 4321 ISR Chassis

Chassis Views

1 DIMM 2 CPU

3 ISC slot 4 NIM slots

5 GE ports

Cisco 4221 ISR Chassis

This section contains the following views of Cisco 4221 ISR router:

• Back Panel Ports on Cisco 4221 ISR (Figure 1-27)

• Back Panel (I/O Side) View of Cisco 4221 ISR (Figure 1-28)

• LEDs on Cisco 4221 ISR (Figure 1-29)

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Chassis Views

365770

Chapter 1 Overview of Cisco 4000 Series ISRs

Figure 1-27 Back Panel Ports on Cisco 4221 ISR

1 3 2 5 764

1 Grounding 2 Power input connector

3 Power switch 4 USB

5 Console port 6 GE 0/0/0 RJ-45 (copper cable) port

7 GE 0/0/0 SFP (fiber-optic) port 8 GE 0/0/1 (copper cable) port

Figure 1-28 Back Panel (I/O Side) View of Cisco 4221 ISR

365769

1 NIM slots

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Figure 1-29 LEDs on Cisco 4221 ISR

1 LEDs

For detailed information on LEDs, see the “LED Indicators” section on page 1-29.

Chassis Views

Platform Summary

Figure 1-30 shows the internal view of Cisco 4221 ISR with parts and module locations.

Figure 1-30 Platform Summary of Cisco 4221 ISR Chassis

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1-25

Locate Product Identification Details

1 Fan 2 CPU

3 Battery 4 GE 0/0/0/0 RJ-45 (copper cable) port

5 NIM slots

Locate Product Identification Details

Software License

The serial number (SN), product ID (PID), version ID (VID), and Common Language Equipment Identifier (CLEI) are printed on a label on the back of the router or on a label tray located on the router chassis or motherboard.

To obtain a software license, you need a product authorization key (PAK) and the unique device identifier (UDI) of the device where the license is to be installed.

The UDI has two main components:

• Product ID (PID)

• Serial number (SN)

Chapter 1 Overview of Cisco 4000 Series ISRs

The UDI can be viewed using the show license udi command in privileged Exec mode in Cisco Internet Operating System (IOS) software.

For additional information on the UDI or how to obtain a PAK, see the Cisco Software Activation on

Integrated Services Routers and Cisco Integrated Service Routers Generation 2 document at cisco.com.

Labels on Cisco 4000 Series ISRs

Figure 1-31 shows the location of the labels on Cisco 4451-X ISR. Label are located at the same location

on all routers in the Cisco 4000 series. Though your router may be different from the one shown in

Figure 1-31.

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Figure 1-31 Label Location on Cisco 4451-X ISR

1 Product ID 2 Serial Number

3 PID/VID 4 CLEI

Hardware Features of Cisco 4000 Series ISRs

Additional Help for Locating Cisco 4000 Series ISRs Labels

Use the Cisco Product Identification (CPI) tool to find labels on the router. The tool provides detailed illustrations and descriptions of where labels are located on Cisco products. It includes the following features:

• A search option that allows browsing for models by using a tree-structured product hierarchy

• A search field on the final results page that makes it easier to look up multiple products

• End-of-sale products clearly identified in results lists

The tool streamlines the process of locating serial number labels and identifying products. Serial number information expedites the entitlement process and is required for access to support services.

Hardware Features of Cisco 4000 Series ISRs

This section describes the hardware features of Cisco 4000 Series ISRs.

• Built-In Interface Ports, page 1-27

• LED Indicators, page 1-29

• Fans, Ventilation, and Airflow, page 1-38

Built-In Interface Ports

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Cisco 4000 Series ISRs have multiple 10/100/1000 front panel ports, SFPs, and 10/100/1000 management ports.

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Hardware Features of Cisco 4000 Series ISRs

Dual Mode GE or SFP Ports

There are dual mode ports available on the router which can function as GE or SFP ports.

GE Ports

The GE RJ-45 copper interface ports support 10BASE-T, 100BASE-TX, and 1000BASE-T.

SFP Ports

The small-form-factor pluggable (SFP) ports support, 1000BASE-LX/LH, 1000BASE-SX, 1000BASE-ZX, and Coarse Wavelength-Division Multiplexing (CWDM-8) modules, as well as 100Mbs SFP modules.

The SFP port shares the same physical port as an RJ-45 GE port with the same number. At a time, it can be used for only one function. As described in the IEEE 802.3ah specification, the SFP port supports auto-media-detection, auto-failover, and remote fault indication (RFI).

Use the media-type command to enable the auto-media-detection and auto-failover features.

You can configure the SFP port by using the media-type configuration command to select either the RJ-45 or the SFP connector. When the media-type is not configured, by default, the auto-select feature is enabled. The auto-select feature automatically detects the media that is connected and links it up. If both media are connected, the media that comes up first is linked, and it is treated as the primary media. This primary media is explicitly indicated as an SFP or RJ-45 link. When the router receives an indication that the primary media is down, the secondary failover media is enabled. After the switchover, when the primary media is later restored, the media does not switch back to the primary media. By default, the RJ-45 port is configured as the primary media-type and if it fails, the media failovers to the SFP port. Conversely, when the SFP port is configured as the primary media-type and if it fails, the media switches to the RJ-45 port.

Chapter 1 Overview of Cisco 4000 Series ISRs

USB Serial Console Port

The Mini-USB type B serial port can be used as an alternative to the RJ-45 console port. For Windows operating systems earlier than Windows 7, you must install a Windows USB device driver before using the USB console port.

Note Cisco 4461 supports Mini-USB type B serial port and Micro-USB type B serial port.

Front Panel PoE+ Ports

On Cisco 4451-X ISR and Cisco 4351 ISR, two front panel Ethernet ports are PoE+ (802.3at) compliant ports. These are ports GE 0/0/0 and GE 0/0/1. Cisco 4431 ISR, Cisco 4321 ISR and Cisco 4221 do not support front panel PoE+.

System PoE power supplies do not provide power to the front panel ports.

Internal PoE Daughter Card

The internal PoE daughter card provides a total of 30.8 watts of power across the two ports.

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Hardware Features of Cisco 4000 Series ISRs

LED Indicators

Table 1-1 summarizes the LED indicators that are located in the router bezel or chassis, but not on the

interface cards and modules.

Note For module LEDs, please refer to the respective module installation guides for each module.

Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR)

LED Represents Color Description Location Available On

STAT System

Status

TEMP Temperature

Status

FAN Fan Status Green All fans are operating. Bezel side All models

(left)

Ethernet ports 0 and 1 Link

Speed of Ethernet ports 0 and 1

Solid

System operates normally. Bezel side All models

green

Blinking

BIOS/Rommon is booting.

amber

Amber BIOS/Rommon has completed booting, and system

is at Rommon prompt or booting platform software.

Off System is not out of reset or BIOS image is not

loadable.

Solid green

All temperature sensors in the system are within acceptable range.

Amber One or more temperature sensors in the system are

outside the acceptable range.

Off Temperature is not being monitored.

Amber One fan has stopped working.

Blinking Amber

Two or more fans have stopped working, or the fan tray has been removed.

Off Fans are not being monitored.

Green Ethernet cable is present and link is established with

other side or PoE power is enabled for this port.

Off No link.

Green

Blinking

Blink frequency indicates port speed:

• 1 blink+ pause - FE or GE port operating at 10

Mb/s

• 2 blinks + pause - FE or GE port operating

at100 Mb/s

• 3 blinks + pause - GE port operating at1000

Mb/s

Off No link or a non-Ethernet 802.3af/t capable device

is plugged in and powered over the PoE.

Bezel side All models

I/O side All models

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Hardware Features of Cisco 4000 Series ISRs

Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR)

LED Represents Color Description Location Available On

(right)

Ethernet ports 2 and 3 and Management Ethernet Link

(right)

Ethernet ports 2, and

and Management Ethernet Speed

SFP EN Port 0, 1, 2,

and 3 Enable

SFP S Status of

Ports 0, 1, 2, and 3

L/A SFP+port 0/1

Link Active

SER CON

(right)

USB CON

Serial Console Active

USB Console Active

(left)

SSD mSATA/M.2

Slot Status

ISC ISC Slot

Status

Green Ethernet cable is present and link is established with

other side.

Off No link.

Green Blink frequency indicates port speed:

• 1 blink+ pause - FE or GE port operating at 10

Mb/s

• 2 blinks + pause - FE or GE port operating

at100 Mb/s

• 3 blinks + pause - GE port operating at1000

Mb/s

Off No link

Green Present and enabled. I/O side All models

Amber Present with failure.

Off Not present.

Blinking Green

Blinking frequency indicates port speed. See the definition for the S LED.

Amber Initialized with error.

Off Not present.

Green Link established. I/O side Cisco 4461 ISR

Blinking

Packets being transmitted.

Green

Off Not present.

Green Active console port is RJ-45.

Note When this LED is on, the USB CON LED

will be off.

Green Active console port is USB.

Note When this LED is on, the SER CON LED

will be off.

Green SSD mSATA/M.2 present and enabled. Bezel side Cisco 4351ISR and

Amber Initialized with error.

Off Not present.

Green PVDM4 is present and is enabled. Bezel side All models

Amber Initialized with error.

Off Not present.

I/O side All models

Cisco 4461 ISR

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Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR)

LED Represents Color Description Location Available On

FLASH System Flash

Status

PSU Power

Supply Unit (P0 and P1) Status

POE PSU

(not supported in Cisco IOS XE

Power Over Ethernet Power Supply Unit 0and 1 Status

3.8)

POE Boost

(not

Power Over Ethernet Boost Mode

supported in Cisco IOS XE

3.8)

GE POE Internal PoE

Daughter Card Status

Blinking Green

Compact flash/eUSB flash is present and is currently being accessed.

Note Do not remove the flash device while the

system is powered on.

Green PSU is on and provides power. Bezel side All models

Amber PSU is on but with errors or in a failure condition.

Off Power supply is turned off.

Green PSU is on and provides power. Bezel side All models1

Amber PSU is on but with errors or in a failure condition.

Off PSU is off.

Green Two PoE power supplies are installed and operating

in boost mode.

Off This can mean one of the following:

• No PoE PSU is installed.

• One PoE PSU is installed.

• Two PoE PSUs are installed and operate in

redundant mode.

Green PSU is installed and provides power Bezel side All models

Amber PSU is installed but in a failure condition.

Off PSU is off.

Bezel side All models

Bezel side Cisco 4451-X ISR,

Cisco ISR4431

PWR System

Power

Green System power is on and system functions correctly. Bezel side All models

Green

System power is in the process of shutting down.

blinking

Amber System power is up, but low level initialization has

failed.

Amber blinking:

System power is up, but the system has failed to come out of reset.

Off System power is off.

AC OK AC power

status

1. Cisco 4351ISR does not have SPF 3.

2. Cisco 4461 ISR does not have ISC.

3. Cisco 4351 ISR does not support POE PSU 1.

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Green AC power is on. On each

Off AC power is off.

All models power supply unit

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Chapter 1 Overview of Cisco 4000 Series ISRs

Hardware Features of Cisco 4000 Series ISRs

Table 1-2 LED Descriptions (Applies to the Cisco 4331 ISR and the Cisco 4321 ISR Routers)

Available

LED Represents Color Description Location

STAT System Status Solid green System operates normally. Bezel side All models

Blinking

BIOS/Rommon is booting.

amber

Amber BIOS/Rommon has completed booting, and system

is at Rommon prompt or booting platform software.

Off System is not out of reset or BIOS image is not

loadable.

TEMP Temperature

Status

Solid green All temperature sensors in the system are within

acceptable range.

Bezel side All models

Amber One or more temperature sensors in the system are

outside the acceptable range.

Off Temperature is not being monitored.

FAN Fan Status Green All fans are operating. Bezel side All models

Amber One fan has stopped working.

Blinking Amber

Two or more fans have stopped working, or the fan tray is removed.

Off Fans are not being monitored.

L Ethernet ports 0

and 1

Green Ethernet cable is present and link is established with

other side.

I/O side All models

Off No link.

S Speed of Ethernet

ports 0 and 1

Green

Blinking

Blink frequency indicates port speed:

• 1 blink - 10-Mbps link speed

• 2 blinks - 100-Mbps link speed

I/O side All models

SFP EN Port 0, and 1 (for

Cisco 4331 ISR), and Port 0 for Cisco 4321 ISR) Enable

SFP S Status of port 0,

and 1 (for Cisco 4331 ISR), and Port 0 for Cisco 4321 ISR)

SER CON

(right)

Serial Console Active

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• 3 blinks - 1000-Mbps link speed

Off No link or a non-Ethernet 802.3af/t capable device is

plugged in and powered over the PoE.

Green SFP module is detected and recognized. I/O side All models

Amber Initialized with error.

Off Not present.

Green SFP module is detected and recognized. I/O side All models

Amber Initialized with error.

Off Not present.

Green Active console port is RJ-45.

Note When this LED is on, the USB CON LED

I/O side

All models

will be off.

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Hardware Features of Cisco 4000 Series ISRs

Available

LED Represents Color Description Location

USB CON

(left)

USB Console Active

Green Active console port is USB.

Note When this LED is on, the SER CON LED

I/O side

will be off.

SSD

mSATA Slot Status Green SSD mSATA is present and enabled. Bezel side All

Amber Initialized with error.

Off Not present.

POE0

POE PSU Green PoE is on and provides power. Bezel side All

Amber PoE is in a failed condition.

Off PoE supply is not present.

ISC ISC Slot Status Green PVDM4 is present and enabled. Bezel side All models

Amber Initialized with error.

Off Not present.

FLASH System Flash

Status

Blinking Green

Compact flash/eUSB flash is present and currently being accessed.

Note Do not remove the flash device while the

Bezel side All models

system is powered on.

PWR System Power Green System power is on and system functions correctly. Bezel side All models

Green

System power is in the process of shutting down.

blinking

Amber System power is up, but low level initialization has

failed.

Amber blinking:

System power is up, but the system has failed to come out of reset.

Off System power is off.

1. Management Ethernet Link on bezel side on Cisco 4331 ISR.

2. These LEDs are on the bezel side for Cisco 4331 ISR

All models

models.

Table 1-3 LED Descriptions (Applies to the Cisco 4221 ISR Router)

Available

LED Represents Color Description Location

STAT System Status Solid green System operates normally. Bezel side All models

Blinking

BIOS/Rommon is booting.

amber

Amber BIOS/Rommon has completed booting, and system

is at Rommon prompt or booting platform software.

Off System is not out of reset or BIOS image is not

loadable.

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Chapter 1 Overview of Cisco 4000 Series ISRs

Hardware Features of Cisco 4000 Series ISRs

Available

LED Represents Color Description Location

TEMP Temperature

Status

Solid green All temperature sensors in the system are within

acceptable range.

Bezel side All models

Amber One or more temperature sensors in the system are

outside the acceptable range.

Off Temperature is not being monitored.

FAN Fan Status Green All fans are operating. Bezel side All models

Amber One fan has stopped working.

Blinking Amber

Two or more fans have stopped working, or the fan tray is removed.

Off Fans are not being monitored.

L Ethernet ports 0

and 1

Green Ethernet cable is present and link is established with

other side.

I/O side All models

Off No link.

S Speed of Ethernet

ports 0 and 1

Green

Blinking

Blink frequency indicates port speed:

• 1 blink - 10-Mbps link speed

• 2 blinks - 100-Mbps link speed

I/O side All models

• 3 blinks - 1000-Mbps link speed

Off No link or a non-Ethernet 802.3af/t capable device is

plugged in and powered over the PoE.

SER CON

(right)

Serial Console Active

Green Active console port is RJ-45.

Note When this LED is on, the USB CON LED is

I/O side

All models

off.

USB CON

(left)

USB Console Active

Green Active console port is USB.

Note When this LED is on, the SER CON LED is

I/O side

All models

off.

Off PoE supply is not present.

ISC ISC Slot Status Green PVDM4 is present and enabled. Bezel side All models

Amber Initialized with error.

Off Not present.

FLASH System Flash

Status

Blinking Green

Compact flash/eUSB flash is present and currently being accessed.

Note Do not remove the flash device while the

Bezel side All models

system is powered on.

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Chapter 1 Overview of Cisco 4000 Series ISRs

Hardware Features of Cisco 4000 Series ISRs

Available

LED Represents Color Description Location

PWR System Power Green System power is on and system functions correctly. Bezel side All models

Green

System power is in the process of shutting down.

blinking

Amber System power is up, but low level initialization bas

failed.

Amber blinking:

System power is up, but the system has failed to come out of reset.

Off System power is off.

1. Management Ethernet Link on bezel side on Cisco 4221 ISR.

2. These LEDs are on the bezel side for Cisco 4221 ISR

Removable and Interchangeable Modules and Cards

Service Modules (SM-Xs), Network Interface Modules (NIMs), and E-Series Server Modules, fit into external slots and can be removed or replaced without opening the chassis.

External Slots

• Network Interface Modules and Service Modules, page 1-35

• Cisco UCS E-Series Server Modules, page 1-36

• Memory, page 1-37

Internal Slots

• Memory, page 1-37

• System Flash, page 1-36

See the Overview of Cisco Network Modules and Service Modules for Cisco Access Routers document for general information and single- and double-wide slot numbering.

See the “Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs” section on page 5-30 for instructions that describe how to install SM-Xs and NIMs in the router.

See the Overview of Cisco Interface Cards for Cisco Access Routers for general interface card information.

See the Installing Cisco Interface Cards in Cisco Access Routers document, for instructions that describe how to install legacy interface cards in the router.

Note See the router product page at cisco.com for a list of supported network modules and interface cards.

Network Interface Modules and Service Modules

To install NIMs and SM-Xs on the router chassis, see the “Install and Remove NIMs and SM-Xs on

Cisco 4000 Series ISRs” section on page 5-30.

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Hardware Features of Cisco 4000 Series ISRs

Cisco UCS E-Series Server Modules

Cisco UCS E-Series Servers (E-Series Servers) are the next generation of Cisco UCS Express servers. E-Series Servers are a family of size-, weight-, and power-efficient blade servers that are housed within the Generation 2 Cisco Integrated Services Routers (ISR G2) and Cisco 4000 Series Integrated Services Router. For more information on the E-Series Server Modules, see the Cisco UCS E-Series Servers

Configuration Guides.

System Flash

Depending on the model that you have purchased, the routers use a CompactFlash or an eUSB flash for the internal bootflash memory. The CompactFlash and eUSB flash stores the operating system software image.

The CompactFlash is applicable to only Cisco 4451-X ISR. Each model supports 1 internal CompactFlash 8-GB, 16-GB, or 32-GB memory card. The CompactFlash is located behind the fan tray on the router chassis.

Cisco 4431 ISRs have a eMMC flash device. The device supports 8GB, 16GB, or 32 GB.

Cisco 4300 Series ISRs have an onboard flash device or an eMMC flash device. It supports 8GB or 16GB.

Chapter 1 Overview of Cisco 4000 Series ISRs

Note For Cisco 4451-X ISR, you must use Cisco-qualified CompactFlash cards. The use of any other cards

during normal network operation can affect system performance or reliability.

Note Do not run the router without a CompactFlash card installed. Cisco IOS XE software does not boot

without a flash card in the router.

Solid State Drives

The NIM slots in the router support a field-replaceable solid state drive module with a dual-SSD SATA slot. The NIM can be installed in any bay slot 0. The SSDs are hot-swappable as part of normal operation. See the “Locate Internal and External Slots for Modules on Cisco 4331 ISR” section on page 6-9 section for more information.

Cisco 4300 ISR platforms support an optional internal SSD mSATA. This device is not hot-swappable and requires opening the chassis to service or upgrade.

Cisco 4461 ISR platform supports an optional internal M2.SSD with the capacity of 800 G. See the “Locate Internal and External Slots for Modules on Cisco 44611 ISR” section on page 6-9 section for more information.

Packet Voice Digital Signal Processor Modules

The Packet Voice Digital Signal Processor Modules (PVDM4s) add additional voice capabilities to the

routers. The PVDM4 is installed inside the chassis of the router. See the “Install PVDM4 on the

Motherboard of Cisco 4400 Series ISRs” section on page 6-33 for installation instructions.

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Chapter 1 Overview of Cisco 4000 Series ISRs

Memory

The routers contain the following types of memory:

• DIMMs—Stores the running configuration and routing tables and is used for packet buffering by the

network interfaces. Cisco IOS XE software executes from memory. Supported module types are Dual In-Line Memory Modules (DIMMs).

Note The DIMMs are interchangeable although the same sizes are not supported in all locations. The

Cisco 4300 ISRs use a different type of DIMM compared to the 4400 ISRs. For proper operation, the DIMMs for the Cisoc 4400 ISR should not be installed in an Cisco 4300 ISR, and vice a versa. The single forwarding plane DIMM must have a 2-GB DIMM that is exactly like one of the two DIMMs used for the control plane with 4 GB of default memory. The control plane uses two DIMMs and they must be exactly the same type and density. This applies to only Cisco 4400 Series ISRs. Cisco 4300 Series ISRs do not have a distinct forwarding plane DIMM.

• Boot/NVRAM—Stores the bootstrap program (ROM monitor) and the configuration register. The

boot/NVRAM is not serviceable.

• Flash memory—Internal bootflash memory. For details, see the“System Flash” section on

page 1-36.

Hardware Features of Cisco 4000 Series ISRs

• CompactFlash memory card (Cisco 4451-X ISR routers)—Available in 8 GB, 16 GB, or 32 GB.

• eUSB flash card (Cisco 4300 ISR router)—Available in 8 GB or 16 GB.

Power Supply

The routers support a variety of power supply configurations. The power supplies module are field-replaceable and externally accessible. Cisco 4331 ISR power supply module is inside the chassis.

Table 1-4 summarizes the power options.

Table 1-4 Field Replaceable Unit Power Options

Dual, Hot Swap Power

Router Model AC Input PSU DC Input PSU

Supply

Cisco 4461 ISR Y Y Y Y

Cisco 4451-X ISR Y Y Y Y

Cisco 4431 ISR Y Y Y —

Cisco 4351 ISR Y — — Y

Cisco 4331 ISR Y Y — —

Cisco 4321 ISR Y — — —

Cisco 4221 ISR Y Y — —

PoE Power Supply Converter

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Hardware Features of Cisco 4000 Series ISRs

Fans, Ventilation, and Airflow

Chassis Ventilation

Router and chassis temperature is regulated with internal fans. An onboard temperature sensor controls the fan speed. The fans are always on when the router is powered on. Under most conditions, the fans operate at the slowest speed to conserve power and reduce noise. When necessary, the fans operate at higher speeds under conditions of higher ambient temperature. To replace Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco ISR4351 fan trays, see the “Replace a Fan Tray” section on page 5-60.

Figure 1-33 shows Cisco 4461airflow, Figure 1-34 shows Cisco 4451-X ISR airflow, Figure 1-35

showsCisco 4431 ISR airflow, Figure 1-36 shows Cisco 4321 ISR airflow, and Figure 1-37 shows Cisco 4221 ISR airflow.

Figure 1-32 Cisco 4461 ISR Airflow

Chapter 1 Overview of Cisco 4000 Series ISRs

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Figure 1-33 Cisco 4461 ISR Airflow (NEBS View)

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Chapter 1 Overview of Cisco 4000 Series ISRs

303009

391890

Figure 1-34 Cisco 4451-X ISR Airflow

Figure 1-35 Cisco 4431 ISR Airflow

Hardware Features of Cisco 4000 Series ISRs

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1-39

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

391895

385359

Figure 1-36 Cisco 4321 ISR Airflow

Chapter 1 Overview of Cisco 4000 Series ISRs

1 Exhaust 2 Intake

Figure 1-37 Cisco 4221 ISR Airflow

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

The routers supports two types of interface modules: Enhanced Service Modules (SM-X) and Network Modules (NIMs).

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Chapter 1 Overview of Cisco 4000 Series ISRs

In most cases, the router designates its interfaces using a 3-tuple notation that lists the slot, bay, and port. The 3-tuple value is zero based. An example of a 3-tuple is 0/1/2. This refers to slot 0, the second bay in slot 0 (the first bay is 0 so the second bay is 1), and the third port in bay 1. See Table 1-5 for more examples.

3-Tuple Example Slot Bay Port

0/1/2 0 2nd 3rd

0/0/1 0 1st 2nd

1/1/1 1 2nd 2nd

• Slots and bays are numbered from the left to the right, and from the top to the bottom.

• The auxiliary (AUX) serial port and console (CON) serial port do not have slot, bay, or port

numbers.

• The GE management port is named GE 0 and has a port number. It does not have a slot or bay

number.

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

Table 1-5 Slot, Subslot (Bay) and Port Numbering

• The two USB ports are named USB0 and USB1. They do not have slot or bay numbers. Cisco 4331

ISR and Cisco 4321 ISR have only one USB port.

Note USB0 and USB1 can be used to insert flash drives.

Figure 1-38 shows the ports and slots on Cisco 4451-X ISRs.

Figure 1-38 Ports and Slots on the Cisco 4451-X ISRs

1 3

4 5 6 7 8

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91011121314

285701

1 Gigabit Ethernet management port 2 USB port 0

3 USB Type B mini port 4 Auxiliary port

5 RJ-45 Gigabit Ethernet port (GE 0/0/0) 6 Small-form-factor pluggable (SFP)

0/Gigabit Ethernet port (GE 0/0/0)

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Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

7 SFP 2/Gigabit Ethernet port (GE 0/0/2) 8 RJ-45 Gigabit Ethernet port (GE 0/0/2)

9 RJ-45 Gigabit Ethernet port GE 0/0/3 10 SFP 3/Gigabit Ethernet GE 0/0/3

11 SFP 1/Gigabit Ethernet GE 0/0/1 12 RJ-45 Gigabit Ethernet port GE 0/0/1

13 Console port 14 USB port 1

Slot Numbering

Slots are numbered 0, 1, and 2.

About Slot 0

The following are the main features of Slot 0:

• Slot 0 is the motherboard and not removable. It is reserved for integrated ports and NIMs.

• NIMs are designated by the number of the first slot that they occupy. A double-wide NIM occupies

two slots, but its designation is only the left-most slot number.

• The front panel GE ports (or native interface ports) always reside in slot 0 and bay 0. The ports are

called Gigabitethernet 0/0/0, Gigabitethernet 0/0/1, Gigabitethernet 0/0/2, and Gigabitethernet 0/0/3 (up to as many ports supported on the particular router).

Chapter 1 Overview of Cisco 4000 Series ISRs

• PVDM4s do not have an external slot number. Therefore, the nomenclature for PVDM4s always has

0 in the first tuple. For example, the 3-tuple for an PVDM4 can be 0/4/x.

Subslot/Bay Numbering

• Integrated devices, also known as integrated ports or FPGEs, and integrated NIMs reside in a fixed

section of bay 0.

• Main board NIMs bays start at bay 1, because the integrated devices and integrated NIMs take up

bay 0.

• The bay numbers for PVDM4s start with the next bay number after the last NIM bay number.

Gigabit Ethernet Management

Cisco 4000 Series ISRs provides a Gigabit Ethernet Management port, called GE0. This port is the only 1-tuple port on the system. See the Gigabit Ethernet Management Port section in the Software

Configuration Guide for the Cisco ISR 4400 Series and Cisco ISR 4300 Series Routers for additional

information about the Gigabit Ethernet Management port.

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Specifications

For information on specifications of the Cisco 4000 Series ISRs, see,

https://www.cisco.com/c/en/us/products/collateral/routers/4000-series-integrated-services-routers-isr/ datasheet-c78-732542.html.

This table describes the regulatory compliance information of the Cisco 4000 Series ISRs,

Specifications

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Specifications

Chapter 1 Overview of Cisco 4000 Series ISRs

Table 1-6 Regulatory Compliance Table

Safety compliance IEC 60950-1, Safety of information technology

equipment [world-wide]

EN 60950-1:2006, Safety of information technology equipment [EU]

UL 60950-1, Second Edition, Standard of safety for information technology equipment [US]

CAN/CSA C22.2 No. 60950-1-07, Safety of information technology equipment including electrical business equipment [Canada]

AS/NZS 60950.1: 2011 [Australia]

GB 4943[PRC]

IEC 60950-1: 2005 plus Am1: 2009, [World-wide]

EC 62368-1, Second Edition, Audio/video, information and communication technology equipment-Part 1: Safety requirements [World-Wide]

EN 62368-1, Second Edition, Audio/video, information and communication technology equipment-Part 1: Safety requirements [EU]

CAN/CSA C22.2 No. 62368-1, Audio/video, information and communication technology equipment-Part 1: Safety requirements [Canada]

UL 62368-1, Audio/video, information and communication technology equipment-Part 1: Safety requirements [US]

For detailed compliance information, see the Regulatory

Compliance and Safety Information for the Cisco 4000 Series Routers document.

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Chapter 1 Overview of Cisco 4000 Series ISRs

Table 1-6 Regulatory Compliance Table

Immunity compliance CISPR24 ITE-Immunity characteristics, Limits and

EMC compliance EN 55022, class A

Specifications

methods of measurement

EN 55024 ITE-Immunity characteristics, Limits and methods of measurement

EN 50082-1 Electromagnetic compatibility - Generic immunity standard - Part 1

EN 300-386 V1.6.1 Electromagnetic compatibility for TNE

EN 61000

For detailed compliance information, see the Regulatory

Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document.

CISPR22, class A

CFR47, Part 15, Subpart B, class A

AS/NZS CISPR22, Class A

VCCI, Class A

CNS13438 (Taiwan)

KN22:2009 (Korea)

ICES-003

Harmonic Current Emission EN 61000 Voltage Fluctuation Flicker EN61000

For detailed compliance information, see the Regulatory

Compliance and Safety Information for the Cisco ISR 4400 and Cisco ISR 4300 Series Routers document.

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Periodic Inspection and Cleaning

To minimize the negative impact of environmental dust or debris, we recommend periodic inspection and cleaning of the external surface of the router. The frequency of inspection and cleaning is dependent upon the severity of the environmental conditions, but we recommend a minimum frequency of every six months. Cleaning involves vacuuming of router air intake and exhaust vents. See the “Fans, Ventilation,

and Airflow” section on page 1-38.

Caution Sites with ambient temperatures consistently above 25°C or 77°F and with potentially high levels of dust

or debris may require periodic preventative maintenance cleaning.

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CHAPTER

Cisco 4000 Series ISRs Preinstallation

This chapter provides preinstallation information, such as recommendations and requirements that must be met before installing your router. Before you begin, inspect all items for shipping damage. If anything appears to be damaged or if you encounter problems installing or configuring your router, contact customer service. Warranty, service, and support information is included in the Hardware Quick Start guide that is shipped with your router. See the following sections to prepare for installation:

• Safety Recommendations, page 2-6

• General Site Requirements, page 2-8

• Rack Requirements, page 2-10

• Router Environmental Requirements, page 2-10

• Network Cabling Specifications, page 2-11

• Installation Checklist, page 2-16

• Creating a Site Log, page 2-17

To see translated warnings that appear in this publications, see the Regulatory Compliance and Safety

Information for the Cisco 4000 Series Routers document

Standard Warning Statements

This section describes the warning definition and then lists core safety warnings grouped by topic.

Warning

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

Note: SAVE THESE INSTRUCTIONS

Statement 1071

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Standard Warning Statements

General Safety Warnings

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Warning

To reduce the risk of electric shock, secure the modules with provided screws.

Statement 347

To reduce the risk of electric shock, the chassis of this equipment needs to be connected to permanent earth ground during normal use.

Read the installation instructions before you connect the system to its power source.

Statement CS-0445

Statement 1004

Ultimate disposal of this product should be handled according to all national laws and regulations.

Statement 1040

Installation of the equipment must comply with local and national electrical codes.

Statement 1074

To comply with the Class A emissions requirements shielded twisted pair T1/E1 cables must be used for SPA-8-Port Channelized T1/E1 SPA (SPA-8XCHT1/E1) on the router.

EN55022/CISPR22 Statement

To comply with Class A emissions requirements- shielded management Ethernet, CON, and AUX cables on the router must be used.

2-2

Warning

Power cable and AC adapter - When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables or adapters could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of certified cables (that have the ‘UL’ shown on the code) for any other electrical devices than products designated by Cisco. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have ‘PSE’ shown on the code) is not limited to Cisco-designated products.

Warning

Only trained and qualified personnel should be allowed to install or replace this equipment

Statement 1030

Warning

This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: AC power supplies for the Cisco 4000 Series ISRs.

Statement 1005

Warning

This product requires short-circuit (overcurrent) protection to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.

Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router

Statement 371

Statement 1045

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Standard Warning Statements

Warning

This unit may have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1028

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Statement

1017

The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.

Statement 1019

Hazardous voltage or energy may be present on the DC power terminals. Always replace cover when terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in place.

Statement 1075

Use copper conductors only.

Statement 1025

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Statement 1024

Warning

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.

Class 1 LED product.

Statement 1034

Statement 1027

Class I(CDRH) and Class 1M (IEC) laser products.

Statement 1055

Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector. Do not view directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm may pose an eye hazard.

Statement 1056

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Standard Warning Statements

SM11 1200-1400 39-50 0.1-0.11

Fiber type and

Core diameter (µm)

Wavelength

(nm)

Max. Power

(mW)

Beam divergence

(rad)

MM62.5 1200-1400 150 0.18NA

MM50 1200-1400 135 0.17NA

SM11 1400-1600 112-145 0.11-0.13

349377

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Do not touch or bridge the metal contacts on the battery. Unintentional discharge of the batteries can cause serious burns.

To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit.

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 40 degrees C.

This equipment must be externally grounded using a customer-supplied ground wire before power is applied. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Statement 341

Statement 1015

Statement 1032

Statement 1047

Statement 366

Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

1029

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

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2-4

Statement

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Standard Warning Statements

Warning

This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both.

Statement 1043

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1028

Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first.

Statement 1026

Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages.

Statement 1041

Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Statement 1035

Warning

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

No user-serviceable parts inside. Do not open.

Statement 1036

Statement 1073

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Statement 1037

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

To report a gas leak, do not use a telephone in the vicinity of the leak.

Statement 1038

Statement 1039

Instructed person is someone who has been instructed and trained by a skilled person and takes the necessary precautions when working with equipment. Skilled person/Qualified personnel is someone who has training or experience in the equipment technology and understand potential hazards when working with equipment.

Statement 1089

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Safety Recommendations

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Warning

Only skilled person should be allowed to install, replace, or service this equipment. Refer to statement 1089 for description of skilled person.

Only instructed person or skilled person should be allowed to install, replace, or service this equipment. Refer to statement 1089 for description of skilled person.

This equipment must be grounded.To reduce the risk of electric shock, the power cord, plug or combination must be connected to a properly grounded electrode, outlet or terminal.

1252—Equipment Grounding

Pluggable optical modules comply with IEC 60825-1 Ed. 3 and 21 CFR 1040.10 and 1040.11 with or without exception for conformance with IEC 60825-1 Ed. 3 as described in Laser Notice No. 56, dated May 8, 2019.

Statement 1255

Safety Recommendations

Before installing, configuring, or maintaining the router, review the safety warnings listed in Regulatory

Compliance and Safety Information for the Cisco 4000 Series ISRs guide that comes with your router.

Follow these guidelines to ensure general safety:

• Never attempt to lift an object that might be too heavy for you to lift by yourself.

Statement 1090

Statement 1091

Statement

• Keep the chassis area clear and dust-free during and after installation.

• If you remove the chassis cover, place it in a safe place.

• Keep tools and chassis components away from walk areas.

• Do not wear loose clothing that may get caught in the chassis. Fasten any tie or scarf and roll up

sleeves.

• Wear safety glasses when working under conditions that might be hazardous to your eyes.

• Do not perform any action that may create a hazard to people or makes equipment unsafe.

Safety with Electricity

Warning

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Statement 1028

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Safety Recommendations

Warning

Read the installation instructions before connecting the system to the power source.

The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed.

Statement 1077

Statement 1004

Follow these guidelines when working on equipment powered by electricity:

• Locate the emergency power-off switch in the room in which you are working. If an electrical

accident occurs, you can quickly turn off the power.

• Disconnect all power before doing the following:

–

Installing or removing a chassis

–

Working near power supplies

• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power

extension cables, frayed power cords, and missing safety grounds.

• Do not work alone if hazardous conditions exist.

• Never assume that power is disconnected from a circuit. Always check.

• Never open the enclosure of the internal power supply.

• If an electrical accident occurs to another person, proceed as follows:

–

Use caution; do not become a victim yourself.

–

Turn off power to the device.

–

If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help.

–

Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.

In addition, use the following guidelines when working with any equipment that is disconnected from a power source but has telephone wiring or other network cabling connections:

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for it.

• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected at

the network interface.

• Use caution when installing or modifying telephone lines.

• Remove power cables from all installed power supplies before opening the chassis.

Prevent Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It can occur if electronic printed circuit cards are improperly handled and can cause complete or intermittent failures. Always follow these ESD prevention procedures when removing and replacing modules:

• Ensure that the router chassis is electrically connected to the ground.

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General Site Requirements

• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to

an unpainted surface of the chassis frame to channel unwanted ESD voltages safely to ground. To guard against ESD damage and shocks, the wrist strap and cord must operate effectively.

• If no wrist strap is available, ground yourself by touching a metal part of the chassis.

Caution For the safety of your equipment, periodically check the resistance value of the anti-static strap. It should

be between 1 and 10 megohms (Mohm).

General Site Requirements

This section describes the requirements your site must meet for the safe installation and operation of your router. Ensure that the site is properly prepared before beginning installation. If you are experiencing shutdowns or unusually high errors with your existing equipment, the guidelines provided in this section can also help you isolate the cause of failures and prevent future problems.

Chapter 2 Cisco 4000 Series ISRs Preinstallation

General Precautions

Observe the following general precautions when using and working with your Cisco 4000 Series ISRs.

• Keep your system components away from radiators and heat sources, and do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet

environment.

• Do not push any objects into the openings of your system components. Doing that can cause fire or

electric shock by shorting out interior components.

• Position system cables and power supply cables carefully. Route system cables and the power supply

cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing else rests on your system component cables or power cable.

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for

electrical modifications at your site. Always follow your local and national wiring rules.

• If you turn off your system, wait at least 30 seconds before turning it on again to avoid system

component damage.

Site Selection Guidelines

Cisco 4000 Series ISRs require specific environmental operating conditions. Temperature, humidity, altitude, and vibration can affect the performance and reliability of the router. The following sections provide specific information to help you plan for the proper operating environment.

Cisco 4000 Series ISRs are designed to meet the industry EMC, safety, and environmental standards described in the Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs document.

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Site Environmental Requirements

Environmental monitoring in the router protects the system and components from damage caused by excessive voltage and temperature conditions. To ensure normal operation and avoid unnecessary maintenance, plan and prepare your site configuration before installation. After installation, make sure the site maintains the environmental characteristics as shown in Table 2-1.

Table 2-1 Router Environmental Tolerances

Environmental Characteristic Minimum Maximum

Steady State Operating 0 degree C 40 degree C

General Site Requirements

(40 degrees C at 10,000 feet)

Note Cisco 4461 ISR

can support 55C-6kft for a limited list of SM and NIM deployments.

Storage –20 degrees C +70 degrees C

Humidity operating (noncondensing) 10% 90%

Humidity nonoperating (noncondensing) 5% 95%

Altitude operating: over allowable temperature range (0 to 50 degrees C)

Altitude, nonoperating: over allowable temperature range

Thermal shock non-operating with change over time of 3 minute

Thermal Shock - Operating at 2.5 degree C per minute

–500 feet 10,000 feet

–1000 feet 50,000 feet

–25 degrees C +70 degrees C

0 degrees C +50 degrees C

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Rack Requirements

Physical Characteristics

Be familiar with the physical characteristics of the Cisco 4000 Series ISRs to assist you in placing the system in the proper location.For more information on the physical characteristics of Cisco 4000 Series Integrated Services Routers (ISRs), refer to the Cisco 4000 Series Integrated Services Routers datasheet.

The following list describes additional Cisco 4000 Series ISRs chassis characteristics:

• Cable-management brackets at each Cisco 4000 Series ISRs locations can hold 16 ports of

STP/UTP RJ 45 cables

• Cable-management brackets allow a bend radius of 1.5 inches for cables

• Rack-mount brackets that have optional mounting location. It allow you to mount on a front to rear

rail variance distance of 15.50/394mm to 19.00/482.6mm

Rack Requirements

Some Cisco routers include brackets for use with a 19-inch rack or, if specified in your order, optional larger brackets for use with a 23-inch rack.

The following information can help you plan your equipment rack configuration:

Chapter 2 Cisco 4000 Series ISRs Preinstallation

• Allow clearance around the rack for maintenance.

• Allow at least one rack unit of vertical space between routers.

• Enclosed racks must have adequate ventilation. Ensure that the rack is not congested, because each

router generates heat. An enclosed rack should have louvered sides and a fan to provide cooling air. Heat generated by equipment at the bottom of the rack can be drawn upward into the intake ports of the equipment above it.

• When mounting a chassis in an open rack, ensure that the rack frame does not block the intake or

exhaust ports. If the chassis is installed on slides, check the position of the chassis when it is seated in the rack.

Router Environmental Requirements

Cisco 4000 Series ISRss can be placed on a desktop or installed in a rack. The location of your router and the layout of your equipment rack or wiring room are extremely important considerations for proper operation. Equipment placed too close together, inadequate ventilation, and inaccessible panels can cause malfunctions and shutdowns, and can make maintenance difficult. Plan for access to both front and rear panels of the router.

When planning your site layout and equipment locations, refer to the “General Site Requirements”

section on page 2-8. If you are currently experiencing shutdowns or an unusually high number of errors

with your existing equipment, these precautions and recommendations may help you to isolate the cause of failure and prevent future problems.

• Ensure that the room where your router operates has adequate air circulation. Electrical equipment

generates heat. Without adequate air circulation, ambient air temperature may not cool equipment to acceptable operating temperatures.

• Always follow the ESD-prevention procedures described in the “Prevent Electrostatic Discharge

Damage” section on page 2-7 to avoid damage to equipment. Damage from static discharge can

cause immediate or intermittent equipment failure.

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Chapter 2 Cisco 4000 Series ISRs Preinstallation

• Ensure that the chassis cover and module rear panels are secure. All empty network module slots,

interface card slots, and power supply bays must have filler panels installed. The chassis is designed to allow cooling air to flow within it, through specially designed cooling slots. A chassis with uncovered openings permits air leaks, which may interrupt and reduce the flow of air across internal components.

• Baffles can help to isolate exhaust air from intake air. Baffles also help to draw cooling air through

the chassis. The best placement of the baffles depends on the airflow patterns in the rack. You can find the best placement by experimenting with different configurations.

• When equipment installed in a rack (particularly in an enclosed rack) fails, try operating the

equipment individually. Power off other equipment in the rack (and in adjacent racks) to allow the router under test maximum cooling air and clean power.

Power Guidelines and Requirements

Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise). Install a power conditioner if necessary.

The AC power supply includes the following features:

Power Guidelines and Requirements

• Autoselects either 110 V or 220 V operation.

• All units include a 6-foot (1.8-meter) electrical power cord. (A label near the power inlet indicates

the correct voltage, frequency [only AC-powered systems], current draw, and power dissipation for the unit.)

Table 2-2 lists power requirements for the Cisco 4000 Series ISRs.

Table 2-2 Power Requirements for Cisco 4000 Series ISRs

Router Power Source Input Power Input Voltage

Tolerance Limits

Cisco 4461 ISR AC 100 — 240 VAC, 8.2 A, 50 — 60 Hz 90 — 264 VAC

Cisco 4461 with PoE AC 100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC

Cisco 4451 ISR AC 100 — 240 VAC, 5.3 A, 50 — 60 Hz 90 — 264 VAC

Cisco 4451 with PoE AC 100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC

Cisco 4431 ISR AC 100 — 240 VAC, 5.3 A, 50 — 60 Hz 90 — 264 VAC

Cisco 4351 ISR AC 100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC

Cisco 4331 ISR AC 100 — 240 VAC, 50 — 60 Hz 90 — 264 VAC

Cisco 4321ISR AC 100 — 240 VAC, 50 — 60 Hz 90 — 264 VAC

Cisco 4221 ISR AC 100 — 240 VAC, 50 — 60 Hz 90 — 264 VAC

Network Cabling Specifications

The following sections describe the cables required to install your Cisco 4000 Series ISRs:

• Console and Auxiliary Port Considerations, page 2-12

• Prepare for Network Connections, page 2-14

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Network Cabling Specifications

Console and Auxiliary Port Considerations

The router includes an asynchronous serial console port and an auxiliary port. You access to the router either locally using a console terminal connected to the console port, or remotely using a modem connected to the auxiliary port. This section discusses important cabling information you must consider before connecting the router to a console terminal or modem.

The major difference between the console and auxiliary ports is that the auxiliary port supports hardware flow control and the console port does not. Flow control paces the transmission of data between a sending and a receiving device. Flow control ensures that the receiving device can absorb the data sent to it before the sending device sends more data. When the buffers on the receiving device are full, a message is sent to the sending device to suspend transmission until the data in the buffers is processed. Because the auxiliary port supports flow control, it is suited for use with the high-speed transmissions of a modem. Console terminals send data at speeds slower than the speeds modems do; therefore, the console port is ideally suited for use with console terminals.

Note Cisco 4221 ISR does not have an auxiliary port.

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Console Port Connections

The router has both EIA/TIA-232 asynchronous (RJ-45) and USB 5-pin mini Type B, 2.0 compliant serial console ports. Shielded USB cables with properly terminated shields are recommended.

EIA/TIA-232

Depending on the cable and the adapter used, this port appears as a DTE or DCE device at the end of the cable. At a time, only one port can be used.

The default parameters for the console port are 9600 baud, 8 data bits, 1 stop bit, and no parity. The console port does not support hardware flow control. For detailed information about installing a console terminal, see the “Connect to Console Terminal or Modem” section on page 3-23.

For cable and port pinouts, see the Cisco Modular Access Router Cable Specifications document.

USB Serial Console

The USB serial console port connects directly to the USB connector of a PC using a USB Type A to 5-pin mini USB Type-B cable. The USB Console supports full speed (12Mb/s) operation. The console port does not support hardware flow control.

Note Cisco 4461 supports Mini-USB Type B serial port and Micro-USB Type B serial port

2-12

Note Always use shielded USB cables with a properly terminated shield.

The default parameters for the console port are 9600 baud, 8 data bits, no parity, and 1 stop bit. For detailed information about installing a console terminal, see the “Connect to Console Terminal or

Modem” section on page 3-23.

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For operation with a Microsoft Windows OS version older than Windows 7, the Cisco Windows USB console driver must be installed on a PC connected to the console port. If the driver is not installed, appropriate prompts guide you through a simple installation process. For detailed information about installing the Cisco Windows USB Console Driver, see “Install Cisco Microsoft Windows USB Device

Driver” section on page 3-25.

The Cisco Windows USB Console Driver allows plugging and unplugging the USB cable from the console port without affecting Windows HyperTerminal operations. No special drivers are needed for Mac OS X or Linux.

At a time, only one console port can be active. When a cable is plugged into the USB console port, the RJ-45 port becomes inactive. Conversely, when the USB cable is removed from the USB port, the RJ-45 port becomes active.

Baud rates for the USB console port are 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 bps.

Note 4-pin mini USB Type-B connectors might be easily confused with 5-pin mini USB Type-B

connectors. Only the 5-pin mini USB Type-B is supported.

USB Console OS Compatibility

• Windows 8, Windows 7, Windows 2000, Window XP 32 bit, Windows Vista 32 bit

Network Cabling Specifications

• Mac OS X version 10.5.4

• Redhat / Fedora Core 10 with kernel 2.6.27.5-117

• Ubuntu 8.10 with kernel 2.6.27-11

• Debian 5.0 with kernel 2.6

• Suse 11.1 with kernel 2.6.27.7-9

Auxiliary Port Connections

The router has an EIA/TIA-232 asynchronous serial auxiliary port (RJ-45) that supports flow control. Depending on the cable and the adapter used, this port appears as a DTE or DCE device at the end of the cable.

For connection to a modem, you must use an RJ-45-to-DB-25 adapter cable. This cable is orderable separately along with a DB-9-to-DB-25 adapter.

For detailed information about connecting devices to the auxiliary port, see the “Connect to Console

Terminal or Modem” section on page 3-23.

For cable and port pinouts, see the Cisco Modular Access Router Cable Specifications document.

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Required Tools and Equipment for Installation and Maintenance

Prepare for Network Connections

When setting up your router, consider distance limitations and potential electromagnetic interference (EMI) as defined by the applicable local and international regulations.

Network connection considerations are provided for:

• Ethernet Connections, page 2-14

See the following online document for more information about network connections and interfaces:

• Cisco Modular Access Router Cable Specifications

Chapter 2 Cisco 4000 Series ISRs Preinstallation

Warning

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors.

Statement 1021

Ethernet Connections

The IEEE has established the Ethernet IEEE 802.3 Standards. The routers support the following Ethernet implementations:

• 1000BASE-T—1000 Mb/s full-duplex transmission over a Category 5 or better unshielded

twisted-pair (UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).

• 100BASE-T—100 Mb/s full-duplex transmission over a Category 5 or better unshielded

twisted-pair (UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).

• 10BASE-T—10 Mb/s full-duplex transmission over a Category 5 or better unshielded twisted-pair

(UTP) cable. Supports the Ethernet maximum length of 328 feet (100 meters).

• 10GBASE—Cisco 4461 supports 10GE full-duplex.

For information about Ethernet cables, connectors, and pinouts, see the Cisco Modular Access Router

Cable Specifications document.

Required Tools and Equipment for Installation and Maintenance

2-14

Warning

Hardware Installation Guide for the Cisco 4000 Series Integrated Services Router

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Statement 1043

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Chapter 2 Cisco 4000 Series ISRs Preinstallation

You need the following tools and equipment to install and upgrade the router and its components:

• ESD-preventive cord and wrist strap

• Number 2 Phillips screwdriver

• Phillips screwdrivers: small, 3/16-in. (4 to 5 mm) and medium, 1/4-in. (6 to 7 mm)

–

To install or remove modules

–

To remove the cover, if you are upgrading memory or other components

• Screws that fit your rack

• Wire crimper

• Wire for connecting the chassis to an earth ground:

–

AWG 6 (13 mm2) wire for NEBS-compliant chassis grounding

–

AWG 14 (2 mm2) or larger wire for NEC-compliant chassis grounding

–

AWG 10 (4 mm2) or larger wire for EN/IEC 60950-1 and EN/IEC 62368-1 compliant chassis grounding

• For NEC-compliant grounding, an appropriate user-supplied ring terminal, with an inner diameter

of 1/4 in. (5 to 7 mm)

In addition, depending on the type of modules you plan to use, you might need the following equipment to connect a port to an external network:

Required Tools and Equipment for Installation and Maintenance

• Cables for connection to the WAN and LAN ports (dependent on configuration)

Note For more information on cable specifications, see the Cisco Modular Access Router Cable

Specifications document at cisco.com.

• Ethernet hub or PC with a network interface card for connection to an Ethernet (LAN) port.

• Console terminal (an ASCII terminal or a PC running HyperTerminal or similar terminal emulation

software) configured for 9600 baud, 8 data bits, 1 stop bit, no flow control, and no parity.

• Modem for connection to the auxiliary port for remote administrative access (optional).

• Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for

serial interfaces.

• External CSU for any CT1/PRI modules without a built-in CSU.

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Installation Checklist

The sample installation checklist lists items and procedures for installing a new router. Make a copy of this checklist and check the tasks when completed. For each router in the site, maintain a copy of the checklist in your site log (described in the next section, “Creating a Site Log”).

Installation checklist for site_____________________________________________

Router name_______________________________________________________

Task Verified by Date

Installation checklist copied

Background information placed in Site Log

Site power voltages verified

Installation site power check completed

Required tools available

Additional equipment available

Router received

Router quick start guide received

Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs document received

Product registration card received

Cisco.com contact information label received

Chassis components verified

Initial electrical connections established

ASCII terminal (for local configuration) or modem (for remote configuration) available

Signal distance limits verified

Startup sequence steps completed

Initial operation verified

Software image verified

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Chapter 2 Cisco 4000 Series ISRs Preinstallation

Creating a Site Log

The Site log provides a record of all actions performed at all routers in the site. Keep it in an accessible place near the chassis those who perform regular tasks have access to it. In this log, maintain the installation checklist to verify steps in the installation and maintenance of the router. Site log entries may include the following information:

• Installation progress: Make a copy of the installation checklist and file it in the site log. Check tasks

as each procedure is completed.

• Upgrade and maintenance procedures: Use the site log as a record of ongoing router maintenance

and expansion.

• A site log may include the following events:

–

Installation of network modules

–

Removal or replacement of network modules and other upgrades

–

Configuration changes

–

Maintenance schedules and requirements

–

Intermittent problems

Creating a Site Log

–

Comments and notes

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Creating a Site Log

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Warning

CHAPTER

Install and Connect Cisco 4000 Series ISRs

This chapter describes how to install and connect Cisco 4000 Series Integrated Services Routers (ISRs) to LAN, WAN, and Voice networks. The following sections provide technical details.

• Install the Router, page 3-5

• Chassis Grounding, page 3-20

• Connect Power, page 3-21

• Connect to Console Terminal or Modem, page 3-23

• Install Cisco Microsoft Windows USB Device Driver, page 3-25

• Uninstall Cisco Microsoft Windows USB Driver, page 3-27

• Connect WAN, LAN, and Voice Interfaces, page 3-28

To reduce the risk of electric shock, secure the modules with provided screws

. Statement 347

Warning

Warning To see translations of the warnings that appear in this publication, see the Regulatory Compliance and

Warning

To reduce the risk of electric shock, the chassis of this equipment needs to be connected to permanent earth ground during normal use.

To reduce risk of electric shock and fire, a readily accessible two-poled disconnect device must be incorporated in the fixed wiring

Safety Information for the Cisco 4000 Series ISRs document.

should be allowed to install, replace, or service this equipment.

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Statement 1028

. Statement 1022

Statement CS-0445

Only trained and qualified personnel

Statement 1030

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Chapter 3 Install and Connect Cisco 4000 Series ISRs

Warning

Statement

1029

Statement 1026

Statement 1024

Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages.

Statement 1041

Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Statement 1035

Warning

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Statement 1036

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Statement 1037

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

To report a gas leak, do not use a telephone in the vicinity of the leak.

Statement 1038

Statement 1039

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Statement 1017

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Before You Begin

Warning

Statement 1029

The covers are an integral part of the safety design of the product. Do not operate the unit without the covers installed.

Only skilled person should be allowed to install, replace, or service this equipment. Refer to statement 1089 for description of skilled person.

Only instructed person or skilled person should be allowed to install, replace, or service this equipment. Refer to statement 1089 for description of skilled person.

Statement 1077

Statement 1089

Statement 1090

Statement 1091

Warning

This equipment must be grounded.To reduce the risk of electric shock, the power cord, plug or combination must be connected to a properly grounded electrode, outlet or terminal.

1252—Equipment Grounding

Before You Begin

Before installing and connecting a Cisco 4000 Series Integrated Services Router, read the safety warnings and gather the following tools and equipment.

• ESD-preventive cord and wrist strap

• Number 2 Phillips screwdriver

• Flat-blade screwdrivers: small, 3/16-in. (4 to 5 mm) and medium, 1/4-in. (6 to 7 mm)

–

To install or remove modules

–

To remove the cover, if you are upgrading memory or other components

• Screws that fit your rack

• Wire crimper

• Wire for connecting the chassis to an earth ground:

–

AWG 6 (13 mm) wire for NEBS-compliant chassis grounding

–

AWG 14 (2 mm) or larger wire for NEC-compliant chassis grounding

Statement

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Unpack the Router

Chapter 3 Install and Connect Cisco 4000 Series ISRs

–

AWG 18 (1 mm) or larger wire for EN/IEC 60950-compliant chassis grounding

• For NEC-compliant grounding, an appropriate user-supplied ring terminal, with an inner diameter

of 1/4 in. (5 to 7 mm)

In addition, depending on the type of modules you plan to use, you might need the following equipment to connect a port to an external network:

• Cables for connection to the WAN and LAN ports (dependent on configuration)

Note For more information on cable specifications, see the Cisco Modular Access Router Cable

Specifications document at cisco.com.

• Ethernet hub or PC with a network interface card for connection to an Ethernet (LAN) port.

• Console terminal (an ASCII terminal or a PC running HyperTerminal or similar terminal emulation

software) configured for 9600 baud, 8 data bits, 1 stop bit, no flow control, and no parity.

• Modem for connection to the auxiliary port for remote administrative access (optional).

• Data service unit (DSU) or channel service unit/data service unit (CSU/DSU) as appropriate for

serial interfaces.

• External CSU for any CT1/PRI modules without a built-in CSU.

Also, you need to have access to the following:

CLI Console Access

Use the USB or RJ-45 console port on the router to access the Cisco Internet Operating System (IOS-XE) command line interface (CLI) on the router and to perform configuration tasks. A terminal emulation program is required to establish communication between the router and a PC. See the

“Connect to Console Terminal or Modem” section on page 3-23 for instructions.

Note A Microsoft Windows USB driver must be installed before you establish physical connectivity

between the router and the PC.

Slot and Port Numbers

The routers have built in ports and new slots. The new slots accommodate new modules and interface cards; SM-Xs, NIMs, ISCs, PVDM4s, and the Cisco E-Series Server modules. See the “Slots, Subslots

(Bay), Ports, and Interfaces in Cisco 4000 Series ISRs” section on page 1-40 for slot and port numbering.

Software Licenses

To install features on the router, you must purchase a software package. See the “Licensing” section of the Software Configuration Guide for the Cisco 4400 and Cisco 4300 Series ISRs.

Unpack the Router

Do not unpack the router until you are ready to install it. If the final installation site is not ready as yet, keep the chassis in its shipping container to prevent accidental damage. When you are ready to install the router, unpack it.

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The router, accessory kit, publications, and any optional equipment you ordered may be shipped in more than one container. When you unpack the containers, check the packing list to ensure that you received all of the items on the list.

Install the Router

If you need to install Network Interface Modules (NIMs), Service Modules (SMs), and Field-Replaceable Units (FRUs), you can install them either before or after you install the router. Ideally, you install modules when you have the best access to the back panel of the router. Internal modules and FRUs, such as SMs, NIMs or Packet Voice Digital Signal Processor Module (PVDM4s), Compact Flash Cards, and fan trays should be installed before rack-mounting.

You can install the Cisco 4000 Series Integrated Services Routers in one of the following ways:

• Set the router chassis on a desktop

• Attach the router chassis to the wall (Cisco 4461, 4451, and 4351 ISRs do not support wall

mounting.)

• Mount the router chassis in a rack

Install the Router

Warning

Caution To prevent damage to the chassis, never attempt to lift or tilt the chassis by holding it by the plastic panel

Before working on a system that has an On/Off switch, turn OFF the power and unplug the power cord.

Statement 1.

on the front. Always hold the chassis by the sides of the metal body.

Set Chassis on Desktop

You can place the router on a desktop, bench top, or shelf.

Note Do not set the chassis in an area where high acoustic noise can be an issue.

Warning

Caution Do not place anything on top of the router that weighs more than 10 pounds (4.5 kg), and do not stack

routers on a desktop. Excessive distributed weight of more than 10 pounds, or pound point load of 10 pounds on top could damage the chassis.

Statement 1032.

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Caution Your chassis installation must allow unrestricted airflow for chassis cooling. For placing the router on a

desktop, keep at least 1 inch (2.54 cm) of clear space beside the cooling inlet and exhaust vents.

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

3-5

Install the Router

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-20.

Attach Chassis to Wall or Mount Chassis in Rack

The tasks that you perform for attaching the router chassis to the wall, or for mounting it in a rack, are based on the specific model of the Cisco 4000 Series Integrated Service Router.

See the relevant installation sub-section for your specific router in the Cisco 4000 Series ISRs:

• Install Cisco 4400 or 4300 ISR

• Install Cisco 4200 Series ISR

Install Cisco 4400 or 4300 ISR

This section describes the installation procedure that is common for all Cisco 4400 and 4300 Series ISRs.

Note For illustration purposes, we have used images of Cisco 4400 Series ISRs in all figures. You cannot wall

mount the Cisco 4461, 4451, and 4351 ISR as these routers do not support wall mounting.

Chapter 3 Install and Connect Cisco 4000 Series ISRs

Attach Cisco 4400 or 4300 ISR Chassis to Wall

Step 1 Attach the wall-mounting brackets to the router chassis as shown in Figure 3-1 using the four PHMS

screws and the plastic spacers provided for each bracket.

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Chapter 3 Install and Connect Cisco 4000 Series ISRs

Figure 3-1 Bracket Installation for Wall Mounting (Cisco 4431 ISR shown)

Install the Router

1 Machine screws (included in install kit) 2 Plastic spacers (included)

3 Wall-mounting hardware (customer

supplied)

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Caution Do not over-torque the screws. The recommended torque is 15 to 18 inch-lb (1.7 to 2.0 N-m).

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

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Install the Router

Note To attach to a wall stud, each bracket requires one number-10 wood screws (round- or pan-head) with

Note For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and

Caution Your chassis installation must allow unrestricted airflow for chassis cooling.

Step 2 Attach the router to the wall using the brackets.

Note If you prefer, you can also install the router diagonally using the other two sides.

Chapter 3 Install and Connect Cisco 4000 Series ISRs

number-10 washers, or two number-10 washer-head screws. The screws must be long enough to penetrate at least 1.5 inches (38.1 mm) into the supporting wood or metal wall stud.

washers must be size number 10. Route the cables so that they do not put a strain on the connectors or mounting hardware.

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-20.

Mount Cisco 4400 or 4300 ISR Chassis in Rack

Warning If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1006

Warning

Note Cisco 4461 ISR can operate in an area with an ambient temperature of 55 degrees C.

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 40 degrees C.

Statement 1024

Statement 1047

3-8

Cisco 4000 Series ISRs can be installed in 19-inch (48.26-cm) EIA and 23-inch (58.42-cm) Southwestern Bell Corporation (SBC) racks. Cisco 4000 Series ISRs can also be mounted in a 600-mm ETSI rack. Use the standard brackets shipped with the router for mounting the chassis in a 19-inch EIA rack; you can order optional larger brackets for mounting the chassis in a 23-inch SBC rack.

You can mount the router in the following ways:

• Center-front mounting: Brackets attached in the center front of the chassis with only the front panel

facing forward.

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302953

• Center-back mounting: Brackets attached in the center back of the chassis with only the back panel

facing forward.

• Front mounting: Brackets attached at the front of the chassis with the front panel facing forward.

• Back mounting: Brackets attached at the back of the chassis with the back panel facing forward.

Step 1 Attach the mounting brackets to the router chassis as shown in Figure 3-2 through Figure 3-5, using the

screws provided.

Caution Do not over-torque the screws. The recommended torque is 15 to 18 inch-lb (1.7 to 2.0 N-m).

Attach the second bracket to the opposite side of the chassis. Use a number-2 Phillips screwdriver to install the number-8 bracket screws.

Caution Your chassis installation must allow unrestricted airflow for chassis cooling.

Figure 3-2 Bracket Installation for Front Mounting (Cisco 4451-X ISR shown)

Install the Router

1 23-inch SBC1 brackets

1. Southwestern Bell Corporation (SBC)

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2 19-inch EIA brackets

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Chapter 3 Install and Connect Cisco 4000 Series ISRs

302954

Install the Router

Figure 3-3 Bracket Installation for Center-Front Mounting (Cisco 4451-X ISR shown)

1 23-inch SBC brackets 2 19-inch EIA brackets

Step 2 Use the screws provided with the rack to install the chassis in the rack. (See Figure 3-4 and Figure 3-6.)

For both the 19-inch EIA brackets and the 23-inch SBC brackets, start the lower pair of screws first, and rest the brackets on the lower screws while you insert the upper pair of screws.

Tip The screw slots in the brackets are spaced to line up with every second pair of screw holes in the rack.

When the correct screw holes are used, the small, threaded holes in the brackets line up with unused screw holes in the rack. If the small holes do not line up with the rack holes, you must raise or lower the brackets to the next rack hole.

Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1006

3-10

Warning

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

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Chapter 3 Install and Connect Cisco 4000 Series ISRs

Caution Be sure to leave some space above and below each router in a rack to allow for cooling air circulation.

Figure 3-4 Bracket Installation for Back Mounting (Cisco 4451-X ISR shown)

Install the Router

302955

1 23-inch SBC brackets 2 19-inch EIA brackets

Figure 3-5 Bracket Installation for Center-Back Mounting (Cisco 4451-X ISR shown)

302956

1 23-inch SBC brackets 2 19-inch EIA brackets

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Install the Router

302995

Chapter 3 Install and Connect Cisco 4000 Series ISRs

Figure 3-6 shows a typical installation in a rack.

Figure 3-6 Mounting the Chassis in a Rack (Typical)

302994

1 Mounting screws (4)

Figure 3-7 shows an installation with a chassis rear-forward.

Figure 3-7 Mounting the Chassis in a Rack, Rear Forward (Cisco 4451-X ISR shown)

3-12

1 Mounting screws (4)

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-20.

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Install Cisco 4200 Series ISR

This section describes the installation procedure that is common for all Cisco 4200 Series ISRs.

Note For illustration purposes, we have used images of Cisco 4221 ISR in all figures.

Attach Cisco 4200 ISR Chassis to Wall

Step 1 Attach the wall-mounting brackets to the router chassis as shown in Figure 3-8 using the four PHMS

screws and the plastic spacers provided for each bracket.

Figure 3-8 Bracket Installation for Wall Mounting (Cisco 4221 ISR shown)

Install the Router

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1 Machine screws

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

3-13

Install the Router

Note Do not over-torque the screws. The recommended torque is 15 to 18 inch-lb (1.7 to 2.0 N-m).

Note To attach to a wall stud, each bracket requires one number-10 wood screws (round- or pan-head) with

Note For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and

Note Your chassis installation must allow unrestricted airflow for chassis cooling.

Chapter 3 Install and Connect Cisco 4000 Series ISRs

number-10 washers, or two number-10 washer-head screws. The screws must be long enough to penetrate at least 1.5 inches (38.1 mm) into the supporting wood or metal wall stud.

washers must be size number 10. Route the cables so that they do not put a strain on the connectors or mounting hardware.

Step 2 Attach the router to the wall using the brackets.

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-20.

Mount Cisco 4200 ISR Chassis in Rack

Step 1 Attach the brackets to the router chassis (towards the front or back) as shown in Figure 3-10.

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Figure 3-9 Bracket Installation for Front Mounting (Cisco 4221 ISR shown)

Install the Router

1 Mounting Screws 2 23-inch SBC brackets

Step 2

Use the screws provided with the rack to install the chassis in the rack. (See Figure 3-10.)

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Chapter 3 Install and Connect Cisco 4000 Series ISRs

Figure 3-10 Bracket Installation for Back Mounting

3-16

1 Screws 2 23-inch SBC brackets

Warning

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1006

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Install the Router

Warning

Caution Be sure to leave some space above and below each router in a rack to allow for cooling air circulation.

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-20.

Mount Cisco 4200 ISR Chassis in Rack with AC Power Unit

Step 1 Attach the brackets to the router chassis (towards the left or right) as shown in Figure 3-11 and

Figure 3-12.

Statement 1032

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385355

Install the Router

Figure 3-11 AC Power Bracket Installation for Left Mounting (Cisco 4221 ISR shown)

1 Mounting Screws 2 AC power supply unit installation module

3 23-inch SBC brackets 4 19-inch SBC brackets

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385357

Figure 3-12 AC Power Bracket Installation for Right Mounting (Cisco 4221 ISR shown)

Install the Router

1 23-inch SBC brackets 2 19-inch SBC brackets

3 AC power supply unit installation module

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Chassis Grounding

After the router is installed, you must connect the chassis to a reliable earth ground. For the chassis ground connection procedures, see the “Chassis Grounding” section on page 3-20.

Chassis Grounding

Chapter 3 Install and Connect Cisco 4000 Series ISRs

Warning

During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, you could shock yourself.

Statement 1024

Statement 94

You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with local electrical safety standards.

• For grounding, use size 6 AWG (13 mm

) copper wire and the ground lug provided in the accessory

kit.

Note This equipment is suitable for installation in Network Telecommunications Facilities and

locations where the NEC applies. The equipment is suitable for installation as part of the Common Bonding Network (CBN).

• For NEC-compliant grounding, use size 14 AWG (2 mm

) or larger copper wire and an appropriate

user-supplied ring terminal with an inner diameter of 1/4 in. (5–7 mm).

• For EN/IEC 60950-1 and EN/IEC 62368-1 compliant grounding, use size 10 AWG (4 mm

) or larger

copper wire and an appropriate user-supplied ring terminal.

To install the ground connection for your router, perform the following steps:

3-20

Step 1 Strip one end of the ground wire to the length required for the ground lug or terminal.

• For the ground lug: approximately 0.75 inch (20 mm)

• For user-provided ring terminal: as required

Step 2 Crimp the ground wire to the ground lug or ring terminal using a crimp tool of the appropriate size.

Step 3 Attach the ground lug or ring terminal to the chassis as shown in Figure 3-13. For a ground lug, use the

two screws with captive locking washers provided. For a ring terminal, use one of the screws provided. Tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m).

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250915

Figure 3-13 Chassis Ground Connection on the Router (Cisco 4451-X ISR shown) Chassis

Connect Power

Step 4

Connect the other end of the ground wire to a known reliable earth ground point at your site.

Connect Power

This section explains how to connect AC power to the router.

Warning

Note The installation must comply with all required electrical codes applicable at the installation site.

Read the installation instructions before connecting the system to the power source.

This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Statement 1004

Statement 1028

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Connect Power

Chapter 3 Install and Connect Cisco 4000 Series ISRs

Warning

When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.

Connect to AC Power

If your router uses AC power, connect it to a 15 A, 120 VAC (10 A, 240 VAC) circuit with overcurrent protection.

Note The input voltage tolerance limits for AC power are 90 and 264 VAC.

Note This product requires surge protection to be provided as part of the building installation. To comply with

the Telcordia GR-1089 NEBS standard for electromagnetic compatibility and safety, an external surge protective device (SPD) is required at the AC power service equipment.

Warning

AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement.

Statement 371

Statement 284

Warning

This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations.

This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 15A, 120VAC (16A, 240VAC).

Statement 1005

Statement 1045

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Connect to Console Terminal or Modem

The router has asynchronous serial ports and auxiliary ports. These ports provide administrative access to the router either locally (with a console terminal or a PC) or remotely (with a modem).To configure the router through the Cisco IOS CLI, you must establish a connection between the router console port and a terminal or a PC.

Use the following cables and adapters to establish a local or remote connection.

Table 3-1 Local and Remote Connections

Port Type Cable Section

Serial (RJ-45) EIA RJ-45 Connect to Serial Port with Microsoft

Serial (USB) USB 5-pin mini USB Type-B-to-USB

Type-A

Auxiliary (Modem) DB-9-to-DB-25 Connect WAN, LAN, and Voice

Connect to Console Terminal or Modem

Windows

Interfaces

Connect to Serial Port with Microsoft Windows

Note Install the USB device driver before establishing a physical connection between the router and the PC

using the USB Console cable plugged into the USB serial port; otherwise, the connection fails. See the

“Install Cisco Microsoft Windows USB Device Driver” section on page 3-25.

Step 1 Connect the end of the console cable with the RJ-45 connector to the light blue console port on the router.

Connect a USB 5-pin mini USB Type-B to the USB console port as shown in Figure 3-14. If you are using the USB serial port for the first time on a Windows-based PC, install the USB driver now according to the instructions in the following sections.

• “Install Cisco Microsoft Windows XP USB Driver” section on page 3-26

• “Install Cisco Microsoft Windows 2000 USB Driver” section on page 3-26

• “Install Cisco Microsoft Windows Vista USB Driver” section on page 3-26

Note You cannot use the USB port and the EIA port concurrently. See “Connect WAN, LAN, and

Voice Interfaces” section on page 3-28. When the USB port is used it takes priority over the

RJ-45 EIA port.

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Step 2 Connect the end of the cable with the DB-9 connector (or USB Type-A) to the terminal or PC. If your

terminal or PC has a console port that does not accommodate a DB-9 connector, you must provide an appropriate adapter for that port.

Step 3 To communicate with the router, start a terminal emulator application. This software should be

configured with the following parameters:

• 9600 baud

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Connect to Console Terminal or Modem

• 8 data bits

• no parity

• 1 stop bit

• no flow control

Figure 3-14 Connecting the USB Console Cable to the Router (shown: Cisco ISR 4451-X)

AUX

CONSOLE

1 USB 5-pin mini USB Type-B console port 2 USB 5-pin mini USB Type-B to USB Type-A

console cable

3USB Type-A

302959

Connect to Console Port with Mac OS X

You connect a Mac OS X system USB port to the console using the built-in OS X Terminal utility.

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Chapter 3 Install and Connect Cisco 4000 Series ISRs

Step 1 Use the Finder to go to Applications > Utilities > Terminal.

Step 2 Connect the OS X USB port to the router.

Step 3 Enter the following commands to find the OS X USB port number:

root:user$ cd /dev root:user$ ls -ltr /dev/*usb* crw-rw-rw- 1 root wheel 9, 66 Apr 1 16:46 tty.usbmodem1a21 DT-macbook:dev user$

Step 4 Connect to the USB port with the following command followed by the router USB port speed:

macbook:user$ screen /dev/tty.usbmodem1a21 9600

To disconnect the OS X USB console from the Terminal window

Enter Ctrl-a followed by Ctrl-\

Connect to Console Port with Linux

Install Cisco Microsoft Windows USB Device Driver

You connect a Linux system USB port to the console using the built-in Linux Terminal utility.

Step 1 Open the Linux Terminal window.

Step 2 Connect the Linux USB port to the router.

Step 3 Enter the following commands to find the Linux USB port number:

root@usb-suse# cd /dev root@usb-suse /dev# ls -ltr *ACM* crw-r--r-- 1 root root 188, 0 Jan 14 18:02 ttyACM0 root@usb-suse /dev#

Step 4 Connect to the USB port with the following command followed by the router USB port speed:

root@usb-suse /dev# screen /dev/ttyACM0 9600

To disconnect the Linux USB console from the Terminal window

Enter Ctrl-a followed by : then quit

Install Cisco Microsoft Windows USB Device Driver

A USB device driver must be installed the first time a Microsoft Windows-based PC is connected to the USB serial port on the router.

This section contains the following topics:

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• “Install Cisco Microsoft Windows XP USB Driver”

• “Install Cisco Microsoft Windows 2000 USB Driver”

• “Install Cisco Microsoft Windows Vista USB Driver”

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Install Cisco Microsoft Windows USB Device Driver

Install Cisco Microsoft Windows XP USB Driver

Before you begin, download the appropriate driver for your router model from the Cisco Software Download site, USB Console Software category:

http://www.cisco.com/cisco/software/navigator.html?mode=prod

Step 1 Unzip the file Cisco_usbconsole_driver_X_X.zip (where X is the revision number).

Step 2 If you are using 32-bit Windows XP, double-click the file setup.exe from the Windows_32 folder; if you

are using 64-bit Windows XP, double-click the file setup(x64).exe from the Windows_64 folder.

The Cisco Virtual Com InstallShield Wizard begins.

Step 3 Click Next. The Ready to Install the Program window appears,

Step 4 Click Install. The InstallShield Wizard Completed window appears.

Step 5 Click Finish.

Step 6 Connect the USB cable to the PC and router USB console ports. See Table 3-1. The EN LED for the USB

console port turns green, and the Found New Hardware Wizard displays. Follow the instructions in the wizard to complete the installation of the driver.

Chapter 3 Install and Connect Cisco 4000 Series ISRs

The USB console is ready for use.

Install Cisco Microsoft Windows 2000 USB Driver

Step 1 Obtain the file Cisco_usbconsole_driver.zip from cisco.com and unzip it.

Step 2 Double-click the file setup.exe. The Cisco Virtual Com InstallShield Wizard begins.

Step 3 Click Next. The Ready to Install the Program window appears.

Step 4 Click Install. The InstallShield Wizard Completed window appears.

Step 5 Click Finish.

Step 6 Connect the USB cable to the PC and router USB console ports. See Table 3-1. The EN LED for the USB

console port turns green, and the Found New Hardware Wizard window displays. Follow the instructions in the wizard to complete the installation of the driver.

The USB console is ready for use.

Install Cisco Microsoft Windows Vista USB Driver

3-26

Step 1 Obtain the file Cisco_usbconsole_driver.zip from cisco.com and unzip it.

Step 2 If you are using 32-bit Windows Vista, double-click the file setup.exe from the Windows_32 folder; if

your are using 64-bit Windows Vista, double-click the file setup(x64).exe from the Windows_64 folder. The Cisco Virtual Com InstallShield Wizard begins.

Step 3 Click Next. The Ready to Install the Program window appears,

Step 4 Click Install. The InstallShield Wizard Completed window appears.

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Uninstall Cisco Microsoft Windows USB Driver

Note If a User Account Control warning appears, click “Allow - I trust this program...” to proceed.

Step 5 Click Finish.

Step 6 Connect the USB cable to the PC and router USB console ports. See Table 3-1. The EN LED for the USB

console port turns green, and a pop up window stating “Installing device driver software” appears. Follow

subsequent instructions in the wizard to complete the installation of the driver.

The USB console is ready for use.

Uninstall Cisco Microsoft Windows USB Driver

To uninstall the Cisco Microsoft Windows USB device driver.

• “Uninstall Cisco Microsoft Windows XP and 2000 USB Driver”

• “Uninstall Cisco Microsoft Windows Vista USB Driver”

Uninstall Cisco Microsoft Windows XP and 2000 USB Driver

This procedure shows you how to uninstall both the Microsoft Windows XP and 2000 USB driver. The driver can be removed using the Windows Add Remove Programs utility or the setup.exe program.

Using the Add Remove Programs utility

Note Disconnect the router console terminal before uninstalling the driver.

Step 1 Click Start > Control Panel > Add or Remove Programs.

Step 2 Scroll to Cisco Virtual Com and click Remove.

The Program Maintenance window appears,

Step 3 Select the Remove radio button. Click Next.

Using the Setup.exe program

Note Disconnect the router console terminal before uninstalling the driver.

Step 1 Run the setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click Next. The

InstallShield Wizard for Cisco Virtual Com appears.

Step 2 Click Next. The Program Maintenance window appears.

Step 3 Select the Remove radio button and click Next. The Remove the Program window appears,

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Step 4 Click Remove. The InstallShield Wizard Completed window appears.

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Connect WAN, LAN, and Voice Interfaces

Step 5 Click Finish.

Uninstall Cisco Microsoft Windows Vista USB Driver

Note Disconnect the router console terminal before uninstalling the driver.

Step 1 Run the setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click Next.

The InstallShield Wizard for Cisco Virtual Com appears.

Step 2 Click Next The Program Maintenance window appears.

Step 3 Select the Remove radio button and click Next. The Remove the Program window appears.

Step 4 Click Remove. The InstallShield Wizard Completed window appears.

Note If a User Account Control warning appears, click “Allow - I trust this program...” to proceed.

Step 5 Click Finish.

Connect WAN, LAN, and Voice Interfaces

• Ports and Cabling, page 3-29

• Connection Procedures and Precautions, page 3-30

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

Statement 1001

Statement 1026

Statement 1021

3-28

Caution To comply with the Telcordia GR-1089 NEBS standard for electromagnetic compatibility and safety,

connect Gigabit Ethernet ports using RJ-45 connectors for shielded twisted pair cable only to intra-building or unexposed wiring or cable. The intra-building cable must be shielded and the shield must be grounded at both ends. The intra-building port(s) of the equipment or subassembly must not be

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CISCO CISCO ISR4321K9 Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual

Hardware Installation Guide for Cisco 4000 Series Integrated Services Routers

CONTENTS

Overview of Cisco 4000 Series ISRs

Chassis Views

Cisco 4461 ISR Chassis

Platform Summary

Cisco 4451-X ISR Chassis

Platform Summary

Cisco 4431 ISR Chassis

Platform Summary

Cisco 4351 ISR Chassis

Platform Summary

Cisco 4331 ISR Chassis

Platform Summary

Cisco 4321 ISR Chassis

Platform Summary

Cisco 4221 ISR Chassis

Platform Summary

Locate Product Identification Details

Labels on Cisco 4000 Series ISRs

Hardware Features of Cisco 4000 Series ISRs

Additional Help for Locating Cisco 4000 Series ISRs Labels

Built-In Interface Ports

Dual Mode GE or SFP Ports

USB Serial Console Port

Front Panel PoE+ Ports

Internal PoE Daughter Card

LED Indicators

Removable and Interchangeable Modules and Cards

Network Interface Modules and Service Modules

Cisco UCS E-Series Server Modules

System Flash

Solid State Drives

Packet Voice Digital Signal Processor Modules

Memory

Power Supply

Fans, Ventilation, and Airflow

Chassis Ventilation

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs

Slot Numbering

About Slot 0

Subslot/Bay Numbering

Gigabit Ethernet Management

Specifications

Periodic Inspection and Cleaning

Cisco 4000 Series ISRs Preinstallation

Standard Warning Statements

General Safety Warnings

Safety Recommendations

Safety with Electricity

Prevent Electrostatic Discharge Damage

General Site Requirements

General Precautions

Site Selection Guidelines

Site Environmental Requirements

Rack Requirements

Physical Characteristics

Router Environmental Requirements

Power Guidelines and Requirements

Network Cabling Specifications

Console and Auxiliary Port Considerations

Console Port Connections

EIA/TIA-232

USB Serial Console

Auxiliary Port Connections

Required Tools and Equipment for Installation and Maintenance

Prepare for Network Connections

Ethernet Connections

Installation Checklist

Creating a Site Log

Install and Connect Cisco 4000 Series ISRs

Before You Begin

Unpack the Router

Install the Router

Set Chassis on Desktop

Attach Chassis to Wall or Mount Chassis in Rack