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Installation Guide
Text Part Number: OL-6337-07
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• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
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Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
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2Switch Installation (24- and 48-Port Switches)2-1
Preparing for Installation2-1
Warnings2-2
Installation Guidelines2-5
Box Contents2-6
Tools and Equipment2-6
Verifying Switch Operation2-6
Powering Off the Switch2-7
Installing the Switch2-7
Rack-Mounting2-7
Removing Screws from the Switch2-8
Attaching Brackets to the Catalyst 3560 Switch2-8
Mounting the Switch in a Rack2-10
Attaching the Cable Guide2-11
Wall-Mounting2-12
Attaching the Brackets to the Switch for Wall Mounting2-12
Attaching the RPS Connector Cover2-13
Mounting the Switch on a Wall2-14
Table- or Shelf- Mounting2-15
CHAPTER
Installing and Removing SFP Modules2-15
Installing SFP Modules into SFP Module Slots2-16
Removing SFP Modules from SFP Module Slots2-17
Inserting and Removing the SFP Module Patch Cable2-18
10/100 or 10/100/1000 Ports2-19
Connecting the Switch to Compatible Devices2-20
Connecting to 10BASE-T or 100BASE-TX Devices2-20
Connecting to Fiber-Optic SFP Modules2-21
Connecting to 1000BASE-T SFP Modules2-22
Connecting to a Dual-Purpose Port2-23
Where to Go Next2-24
3Switch Installation (8- and 12-Port Switches)3-1
Preparing for Installation3-1
Warnings3-2
Installation Guidelines3-5
Equipment That You Supply3-6
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Catalyst 3560 Switch Hardware Installation Guide
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Box Contents3-7
Tools and Equipment3-7
Verifying Switch Operation3-7
Powering Off the Switch3-7
Installing the Switch3-7
Desk or Shelf Mounting3-8
Desk or Shelf Mounting (Unsecured)3-8
Desk or Shelf Mounting (Secured)3-8
Under the Desk or Shelf Mounting3-9
Wall-Mounting (with Mounting Screws)3-12
Magnet Mounting3-15
Rack-Mounting3-16
Attaching Brackets to the Switch3-16
Mounting the Switch in a 19-Inch Rack3-17
Wall-Mounting (with Rack-Mount Brackets)3-17
Securing the AC Power Cord3-19
Contents
CHAPTER
Where to Go Next3-20
4Troubleshooting4-1
Diagnosing Problems4-1
Evaluate Switch POST Results4-2
Monitor Switch LEDs4-2
Verify Switch Connections4-2
Bad or Damaged Cable4-2
Ethernet and Fiber Cables4-3
Link Status4-3
Transceiver Module Port Issues4-3
Port and Interface Settings4-4
Ping the End Device4-4
Spanning Tree Loops4-4
Monitor Switch Performance4-4
Speed, Duplex, and Autonegotiation4-4
Autonegotiation and Network Interface Cards4-5
Cabling Distance4-5
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Clearing the Switch IP Address and Configuration4-5
SFP Module Cable SpecificationsB-4
Two Twisted-Pair Cable PinoutsB-5
Four Twisted-Pair Cable Pinouts for 1000BASE-T PortsB-6
Identifying a Crossover CableB-6
Adapter PinoutsB-7
CConnecting to DC PowerC-1
Connecting to DC Power C-1
Preparing for InstallationC-2
Grounding the SwitchC-2
Wiring the DC-Input Power SourceC-5
APPENDIX
I
NDEX
DConfiguring the Switch with the CLI-Based Setup ProgramD-1
Preparing for SetupD-1
Completing the Setup ProgramD-3
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Audience
Preface
This guide is for the networking or computer technician responsible for installing the Catalyst 3560
switch, hereafter known as the switch. We assume that you are familiar with the concepts and
terminology of Ethernet and local area networking. If you are interested in more training and education
in these areas, learning opportunities including training courses, self-study options, seminars, and career
certifications programs are available on the Cisco Training & Events web page:
http://www.cisco.com/web/learning/index.html
Purpose
This guide describes the hardware features of the Catalyst 3560 switch. It describes the physical and
performance characteristics of the switch, explains how to install it, and provides troubleshooting
information.
This guide does not describe system messages that you might receive or how to configure your switch.
For more information, see the switch software configuration guide, the switch command reference, and
the switch system message guide on the Cisco.com Product Documentation home page. For information
about the standard Cisco IOS Release 12.2 commands, see the Cisco IOS documentation set available
from the Cisco.com home page at Products & Services > Technical Support & Documentation > See Documentation > Cisco IOS Software.
Conventions
This document uses these conventions and symbols for notes, cautions, and warnings:
NoteMeans reader take note. Notes contain helpful suggestions or references to materials not contained in
this manual.
CautionMeans reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
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vii
Related Publications
Preface
Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
The safety warnings for this product are translated into several languages in the Regulatory Compliance
and Safety Information for the Catalyst 3560 Switch guide. The EMC regulatory statements are also
included in that guide.
Related Publications
These documents provide complete information about the switch and are available from this
Cisco.com site:
Obtaining Documentation and Submitting a Service Request
• Cisco Small Form-Factor Pluggable Modules Compatibility Matrix
• Compatibility Matrix for 1000BASE-T Small Form-Factor Pluggable Modules
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
OL-6337-07
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Obtaining Documentation and Submitting a Service Request
Preface
Catalyst 3560 Switch Hardware Installation Guide
x
OL-6337-07
Product Overview
The Catalyst 3560 switch—also referred to as the switch—is an Ethernet switch to which you can
connect devices like workstations, Cisco Wireless Access Points, Cisco IP Phones, and other network
devices such as servers, routers, and other switches. This chapter provides a functional overview of the
Catalyst 3560 switch. These topics are included:
• Setting Up the Switch, page 1-1
• Features, page 1-1
• Front Panel Description, page 1-3
• Rear Panel Description, page 1-15
• Management Options, page 1-20
Setting Up the Switch
CHAP T E R
1
Features
See the Catalyst 3560 Switch Getting Started Guide for instructions on how to use Express Setup to
initially configure your Catalyst switch. The getting started guide provides switch management options,
basic rack-mounting procedures, port and module connections, power connection procedures, and
troubleshooting help.
For instructions on setting up your switch using the command-line interface (CLI), see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
The 24- and 48-port Catalyst 3560 switches can be deployed as backbone switches, aggregating
10BASE-T and 100BASE-TX Ethernet traffic from other network devices. The Catalyst 3560-8PC and
the Catalyst 3560-12PC-S compact switches provide the same Power over Ethernet (PoE) connectivity
and can be deployed outside the traditional wiring closet environment, such as in office workspaces and
classrooms. The switches are hot-swappable. See the switch software configuration guide for examples
of how you might deploy the switch.
For power redundancy, all but the Catalyst 3560 8- and 12-port switches include connections for an
optional Cisco RPS 2300 or Cisco RPS 675 that operates on AC power and supplies backup DC power
to the switches.
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1-1
Features
Chapter 1 Product Overview
Table 1-1Catalyst 3560 Switch Model Descriptions
Switch Model Description
FastEthernet
Catalyst 3560-24PS24 10/100 Power over Ethernet (PoE) ports and 2 small form-factor
pluggable (SFP) module slots
Catalyst 3560-24TS-S24 10/100 ports and 2 SFP module slots
Catalyst 3560G-48TS48 10/100/1000 ports and 4 SFP module slots
1. The Catalyst 3560-8PC and the Catalyst 3560-12PC-S switches are smaller than the other Catalyst 3560 switches. They can
be mounted with a magnet, have security lock slots, and do not have a fan or an RPS port.
1
8 10/100 PoE ports and 1 dual-purpose port (one 10/100/1000BASE-T
copper port and one SFP module slot)
1
12 10/100 PoE ports and 1 dual-purpose port
1-2
Supported SFP modules:
• 100BASE-BX10 (only Catalyst 3560 8- and 12-port switches)
• 100BASE-FX
• 100BASE-LX (only Catalyst 3560 8- and 12-port switches)
• 1000BASE-BX10
• 1000BASE-LX
• 1000BASE-SX
• 1000BASE-T (only Catalyst 3560 24- and 48-port switches)
• For 10/100 and 10/100/1000 ports, the speed and duplex settings are autonegotiated.
• For 10/100 and 10/100/1000 ports, PoE settings are autonegotiated.
• For 1000BASE-T SFP module ports, the speed and duplex settings are autonegotiated.
Front Panel Description
• Fast Ethernet Switch Front Panel Descriptions, page 1-3
• Gigabit Ethernet Switch Front Panel Descriptions, page 1-6
• 10/100 and 10/100/1000 Ports, page 1-8
• PoE Ports, page 1-9
• SFP Module Slots, page 1-10
• Dual-Purpose Port, page 1-10
• LEDs, page 1-11
Front Panel Description
• Cable Guard, page 1-15
Fast Ethernet Switch Front Panel Descriptions
• Catalyst 3560-24PS and 3560V2-24PS Switch Front Panel, Figure 1-1 on page 1-3
• Catalyst 3560-24TS-S, 3560V2-24TS, and 3560V2-24TS-SD Switch Front Panel, Figure 1-2 on
page 1-4
• Catalyst 3560-48PS and 3560V2-48PS Switch Front Panel, Figure 1-3 on page 1-4
• Catalyst 3560-48TS-S and 3560V2-48TS Switch Front Panel, Figure 1-4 on page 1-5
• Catalyst 3560-8PC Switch Front Panel, Figure 1-5 on page 1-5
• Catalyst 3560-12PC-S Switch Front Panel, Figure 1-6 on page 1-6
The 10/100 PoE ports on the switch are grouped in pairs. The first member of the pair (port 1) is above
the second member (port 2) on the left, as shown in Figure 1-1. Port 3 is above port 4, and so on. The
SFP module slots are numbered 1 and 2.
Figure 1-1Catalyst 3560-24PS and 3560V2-24PS Switch Front Panel
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Chapter 1 Product Overview
The 10/100 ports on the switch are grouped in pairs. The first member of the pair (port 1) is above the
second member (port 2) on the left, as shown in Figure 1-2. Port 3 is above port 4, and so on. The SFP
module slots are numbered 1 and 2.
Figure 1-2Catalyst 3560-24TS-S, 3560V2-24TS, and 3560V2-24TS-SD Switch Front Panel
110/100 ports2SFP module slots
The 10/100 PoE ports on the switch are grouped in pairs. The first member of the pair (port 1) is above
the second member (port 2) on the left, as shown in Figure 1-3. Port 3 is above port 4, and so on. The
SFP module slots are numbered 1 to 4.
Figure 1-3Catalyst 3560-48PS and 3560V2-48PS Switch Front Panel
110/100 PoE ports2SFP module slots
1-4
Catalyst 3560 Switch Hardware Installation Guide
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The 10/100 ports on the switch are grouped in pairs. The first member of the pair (port 1) is above the
second member (port 2) on the left, as shown in Figure 1-4. Port 3 is above port 4, and so on. The SFP
module slots are numbered 1 to 4.
Figure 1-4Catalyst 3560-48TS-S and 3560V2-48TS Switch Front Panel
110/100 ports2SFP module slots
Front Panel Description
The console port, 10/100 PoE ports, and a dual-purpose port are on the front panel of the Catalyst
3560-8PC switch and the Catalyst 3560-12PC-S switch (Figure 1-5 and Figure 1-6). The dual-purpose
port can use either an RJ-45 connector or an SFP module, but not both at the same time.
For more information on the dual-purpose port, see the “Dual-Purpose Port” section on page 1-10. For
more information on the console port, see the “Console Port” section on page 1-19.
Figure 1-5Catalyst 3560-8PC Switch Front Panel
Catalyst 2960
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Chapter 1 Product Overview
Figure 1-6Catalyst 3560-12PC-S Switch Front Panel
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Gigabit Ethernet Switch Front Panel Descriptions
• Catalyst 3560G-24PS Switch Front Panel, Figure 1-7 on page 1-6
• Catalyst 3560G-24TS Switch Front Panel, Figure 1-8 on page 1-7
• Catalyst 3560G-48PS Switch Front Panel, Figure 1-9 on page 1-7
• Catalyst 3560G-48TS Switch Front Panel, Figure 1-10 on page 1-8
The 10/100/1000 PoE ports on the Catalyst 3560G-24PS switch are grouped in pairs. The first member
of the pair (port 1) is above the second member (port 2) on the left, as shown in Figure 1-7. Port 3 is
above port 4, and so on. The SFP module slots are numbered 25 to 28.
250606
Figure 1-7Catalyst 3560G-24PS Switch Front Panel
110/100/1000 ports2SFP module slots
1-6
Catalyst 3560 Switch Hardware Installation Guide
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The 10/100/1000 ports on the Catalyst 3560-24TS switch are grouped in pairs. The first member of the
pair (port 1) is above the second member (port 2) on the left, as shown in Figure 1-8. Port 3 is above
port 4, and so on. The SFP module slots are numbered 25 to 28.
Figure 1-8Catalyst 3560G-24TS Switch Front Panel
110/100/1000 ports2SFP module slots
Front Panel Description
The 10/100/1000 PoE ports on the Catalyst 3560G-48PS switch are grouped in pairs. The first member
of the pair (port 1) is above the second member (port 2) on the left, as shown in Figure 1-9. Port 3 is
above port 4, and so on. The SFP module slots are numbered 49 to 52.
Figure 1-9Catalyst 3560G-48PS Switch Front Panel
110/100/1000 ports2SFP module slots
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Chapter 1 Product Overview
The 10/100/1000 ports on the Catalyst 3560G-48TS switch are grouped in pairs. The first member of the
pair (port 1) is above the second member (port 2) on the left, as shown in Figure 1-10. Port 3 is above
port 4, and so on. The SFP module slots are numbered 49 to 52.
Figure 1-10Catalyst 3560G-48TS Switch Front Panel
110/100/1000 ports2SFP module slots
10/100 and 10/100/1000 Ports
• You can set the 10/100 ports to operate in any combination of half duplex, full duplex, 10 Mb/s, or
100 Mb/s. You can set the 10/100/1000 ports to operate at 10 or 100 Mb/s in half or full duplex or
at 1000 Mb/s in full duplex.
• You can set both the 10/100 and the 10/100/1000 ports for speed and duplex autonegotiation, in
compliance with IEEE 802.3ab. (The default setting is autonegotiate.)
• You can configure duplex mode to half, full, or autonegotiate on Gigabit Ethernet interfaces if the
speed is set to 10 or 100 Mb/s. You cannot configure half-duplex mode on Gigabit Ethernet
interfaces if the interface speed is 1000 Mb/s.
• When set for autonegotiation, the port senses the speed and duplex settings of the attached device
and advertises its own capabilities. If the connected device also supports autonegotiation, the switch
port negotiates the best connection (the fastest line speed that both devices support and full-duplex
transmission if the attached device supports it) and configures itself accordingly. In all cases, the
attached device must be within 328 feet (100 meters).
Warning
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only through
the use of a special tool, lock and key or other means of security.
Statement 1072
• 100BASE-TX and 1000BASE-T traffic requires Category 5 cable. 10BASE-T traffic can use
Category 3 or Category 4 cables.
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Chapter 1 Product Overview
PoE Ports
Front Panel Description
• When you connect the switch to workstations, servers, routers, and Cisco IP Phones, be sure that the
cable is a straight-through cable. When you connect the switch to switches or hubs, use a crossover
cable. When using a straight-through or crossover cable for 1000BASE-T connections, be sure to
use a twisted four-pair, Category 5 cable for proper operation. Pinouts for the cables are described
in Appendix B, “Connector and Cable Specifications.”
• You can use the mdix auto interface configuration command to enable the automatic
medium-dependent interface crossover (auto-MDIX) feature. When the feature is enabled, the
switch detects the required cable type for copper Ethernet connections and configures the interfaces
accordingly. Therefore, you can use either a crossover or a straight-through cable for connections
to a copper 10/100, 10/100/1000, or 1000BASE-T SFP module port on the switch, regardless of the
type of device on the other end of the connection.
The auto-MDIX feature is enabled by default on switches running Cisco IOS Release 12.2(18)SE or
later. For releases between Cisco IOS Release 12.1(14)EA1 and 12.2(18)SE, the auto-MDIX feature
is disabled by default. For configuration information for this feature, see the switch software
configuration guide or the switch command reference.
• The10/100 and 10/100/1000 PoE ports on the switch provide PoE support for devices compliant
with IEEE 802.3af and Cisco prestandard PoE support for Cisco IP Phones and Cisco Aironet
Access Points.
• Each of the Catalyst 3560-8PC, 3560-12PC-S, 3560-24PS, and 3560V2-24PS switch 10/100 ports
or the Catalyst 3560G-24PS switch 10/100/1000 ports deliver up to 15.4 W of PoE.
On the Catalyst 3560-48PS, 3560G-48PS, and 3560V2-48PS switches, any 24 of the 48 10/100 or
10/100/1000 ports delivers 15.4 W of PoE, or any combination of the ports delivers an average of
7.7 W of PoE at the same time, up to a maximum power output of 370 W.
The Catalyst 3560-12PC-S switch delivers a maximum power output of approximately 125 W total
PoE power.
• On a per-port basis, you can control whether or not a PoE port automatically provides power when
an IP phone or an access point is connected. The device manager, Network Assistant, and the CLI
provide PoE settings for each 10/100 or 10/100/1000 PoE port:
–
Auto: When you select the Auto setting, the port provides power only if a valid powered device,
such as an IEEE 802.3af-compliant powered device, a Cisco prestandard IP phone, or a Cisco
prestandard Cisco access point, is connected. The Auto setting is the default.
–
Never: When you select the Never setting, the port does not provide power even if a Cisco
IP phone or an access point is connected.
• You can connect a Cisco IP Phone or Cisco Aironet Access Point to a Catalyst 3560 PoE switch
10/100 or 10/100/1000 port and to an AC power source for redundant power. The powered device
might change to the AC power source as its primary power source when connected to it. In that case,
the PoE port becomes the backup power source for the powered device.
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If the primary source fails, the second power source becomes the primary power source to the
powered device. During the power transfer, an IP phone might reboot or reestablish link with the
switch.
For information about configuring and monitoring PoE ports, see the switch software
configuration guide. For information about Cisco IP Phones and Cisco Aironet Access Points, see the
documentation that came with your IP phone or access point.
Catalyst 3560 Switch Hardware Installation Guide
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Front Panel Description
126809
Many legacy powered devices, including older Cisco IP phones and access points that do not fully
support IEEE 802.3af, might not support PoE when connected to the switches by a crossover cable.
SFP Module Slots
See the release notes for the latest list of supported SFP modules.
SFP Modules
The switch uses Gigabit Ethernet SFP modules to establish fiber-optic and 1000BASE-T connections.
These transceiver modules are field-replaceable, providing uplink interfaces when inserted in an
SFP module slot. Use fiber-optic cables with LC or MT-RJ connectors to connect to a fiber-optic
SFP module. Use a Category 5 cable with RJ-45 connectors to connect to a copper SFP module.
For more information about SFP modules, see your SFP module documentation or the release note for
your switch software.
SFP Module Patch Cable
Chapter 1 Product Overview
The switch supports the SFP module patch cable (CAB-SFP-50CM=), a 0.5 meter, copper, passive cable
with SFP module connectors at each end (see Figure 1-11).
Figure 1-11SFP Module Patch Cable
The SFP module patch cable can connect only two Catalyst 3560 switches. To connect a
Catalyst 3560 switch to other Catalyst series switches, you must use the SFP modules specified in the
“SFP Module Cable Specifications” section on page B-4.
See “Inserting and Removing the SFP Module Patch Cable” section on page 2-18 for more information
about using the SFP module patch cable.
Dual-Purpose Port
You can configure a dual-purpose port as either a 10/100/1000 port or as an SFP module port. Each port
is considered as a single interface with dual front ends—an RJ-45 connector and an SFP module
connector. The dual front ends are not redundant interfaces. The switch activates only one connector of
the pair at a time.
By default, the switch dynamically selects the interface type that first links up. However, you can use
the media-type interface configuration command to select the RJ-45 connector or the SFP module
connector. For information about configuring speed and duplex settings for a dual-purpose uplink, see
the software configuration guide.
Each uplink port has two LEDs. One shows the status of the RJ-45 port, and one shows the status of the
SFP module port. The port LED is on for the active connector.
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Chapter 1 Product Overview
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Front Panel Description
You can use the switch LEDs to monitor switch activity and its performance. Figure 1-12 shows the
switch LEDs and the Mode button that you use to select one of the port modes.
All the LEDs described here are visible in the embedded device manager and Network Assistant GUIs.
The switch online help describes how to use the device manager or Network Assistant to configure and
monitor individual switches and switch clusters.
Figure 1-12Catalyst 3560 Switch LEDs
System LED
1Mode button5Status LED
2PoE LED
1
6RPS LED
2
3Speed LED7System LED
4Duplex LED8Port LEDs
1. The PoE LED is only on the Catalyst 3560 PoE switches.
2. The Catalyst 3560-8PC and the Catalyst 3560-12PC-S switches do not have an RPS LED.
Table 1-2System LED
ColorSystem Status
OffSystem is not powered on.
GreenSystem is operating normally.
AmberSystem is receiving power but is not functioning properly.
For information on the System LED colors during the power-on self-test (POST), see the “Verifying
Switch Operation” section on page 2-6.
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Front Panel Description
RPS LED
Chapter 1 Product Overview
Ta b le 1- 3R P S L E D
ColorRPS Status
OffRPS is off or not properly connected.
GreenRPS is connected and ready to provide back-up power, if required.
Blinking greenRPS is connected but is unavailable because it is providing power to another device
(redundancy has been allocated to a neighboring device).
AmberThe RPS is in standby mode or in a fault condition. Press the Standby/Active button
on the RPS, and the LED should turn green. If it does not, the RPS fan might have
failed. Contact Cisco.
Blinking amberThe internal power supply in a switch has failed, and the RPS is providing power
to the switch (redundancy has been allocated to this device).
NoteThe Catalyst 3560-8PC and Catalyst 3560-12PC-S switches do not have an RPS LED.
For more information about the Cisco RPS 2300 and the RPS 675, see the Cisco Redundant Power
System 2300 Hardware Installation Guide and the Cisco RPS 675 Redundant Power System Hardware
Installation Guide.
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Chapter 1 Product Overview
Port LEDs and Modes
The port LEDs, as a group or individually, display information about the switch and about the individual
ports:
Table 1-4Modes for Port LEDs
Selected Mode
LEDPort ModeDescription
STATPort statusThe port status. This is the default mode.
DUPLX Port duplex modeThe port duplex mode: full duplex or half duplex.
SPEEDPort speedThe port operating speed: 10, 100, or 1000
PoEPoE port powerThe PoE status.
1. When installed in Catalyst 3560 switches, 1000BASE-T SFP modules can operate at 10, 100, or 1000 Mb/s in
Even if the PoE mode is not selected, the PoE LED shows PoE problems when they are detected. The
PoE LED applies only to Catalyst 3560 switches that support PoE.
full-duplex mode or at 10 or 100 Mb/s in half-duplex mode.
Front Panel Description
1
Mb/s.
Table 1-5PoE Mode LED
ColorPoE Status
OffPoE mode is not selected. None of the 10/100 or 10/100/1000 PoE ports have been
denied power or are in a fault condition.
GreenPoE mode is selected, and the PoE status is shown on the port LEDs.
Blinking amberPoE mode is not selected. At least one of the 10/100 or 10/100/1000 PoE ports has
been denied power, or at least one of the ports has a PoE fault.
To select or change a mode, press the Mode button until the desired mode is highlighted. When you
change port modes, the meanings of the port LED colors also change. Table 1-6 explains how to interpret
the port LED colors in different port modes.
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Front Panel Description
Table 1-6Meaning of Port LED Colors in Different Modes on the Switch
Port ModeLED ColorMeaning
PoEOffPoE is off.
If the powered device is receiving power from an AC power source, the PoE port LED
is off even if the powered device is connected to the switch port.
GreenPoE is on. The port LED is green only when the switch port is providing power.
Alternating green
and amber
Blinking amberPoE is off due to a fault.
PoE is denied because providing power to the powered device will exceed the 370 W
switch power capacity.
CautionPoE faults are caused when noncompliant cabling or powered devices are
connected to a PoE port. Only standard-compliant cabling can be used to
connect Cisco prestandard IP Phones or wireless access points or
IEEE 802.3af-compliant devices to PoE ports. You must remove from the
network the cable or device that causes a PoE fault.
Chapter 1 Product Overview
STAT
(port status)
DUPLX
(duplex)
SPEED
AmberPoE for the port has been disabled. By default, PoE is enabled.
OffNo link, or port was administratively shut down.
Green Link present.
Blinking greenActivity. Port is sending or receiving data.
Alternating
green-amber
Link fault. Error frames can affect connectivity, and errors such as excessive
collisions, cyclic redundancy check (CRC) errors, and alignment and jabber errors
are monitored for a link-fault indication.
AmberPort is blocked by Spanning Tree Protocol (STP) and is not forwarding data.
NoteAfter a port is reconfigured, the port LED can remain amber for up to
30 seconds as STP checks the network topology for possible loops.
Blinking amberPort is blocked by STP and is not sending or receiving packets.
OffPort is operating in half duplex.
GreenPort is operating in full duplex.
10/100 and 10/100/1000 ports
OffPort is operating at 10 Mb/s.
GreenPort is operating at 100 Mb/s.
Blinking greenPort is operating at 1000 Mb/s.
SFP ports
OffPort is operating at 10 Mb/s.
GreenPort is operating at 100 Mb/s.
Blinking greenPort is operating at 1000 Mb/s.
NoteWhen installed in Catalyst 3560 switches, 1000BASE-T SFP modules can
operate at 10, 100, or 1000 Mb/s in full-duplex mode or at 10 or 100 Mb/s in
half-duplex mode.
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Chapter 1 Product Overview
1
41
23
Dual-Purpose Port LEDs
The LEDs on a dual-purpose port (see Figure 1-13) show whether the RJ-45 connector is connected or
whether an SFP module is installed. You can configure each port as either a 10/100/1000 port through
the RJ-45 connector or as an SFP module, but not both at the same time. The LEDs show how the port
is being used.
The LED colors have the same meaning as described in Table 1-4 to Table 1- 6 .
Figure 1-13Dual-Purpose Port LEDs
1RJ-45 connector3SFP module port LED
2RJ-45 port LED4SFP module slot
Rear Panel Description
Cable Guard
You can order an optional cable guard to secure cables to the front of the switch and prevent them from
being accidentally removed. To order a cable guard (CBLGRD-C3560-12PC or CBLGRD-C3560-8PC),
contact your Cisco representative. The cable guard serves a different purpose than the cable guide (see
“Attaching the Cable Guide” section on page 2-11).
Rear Panel Description
• Internal Power Supply, page 1-18
• Cisco RPS, page 1-19
• Console Port, page 1-19
• Security Slots, page 1-20
NoteThe Catalyst 3560-8PC and the Catalyst 3560-12PC-S switches do not have an RPS connector or a fan.
The switch console port is on the front panel.
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1-15
Rear Panel Description
RATING
100-200V ~
5.0A-2.5A, 50-60 HZ
CO
NSOLE
DC INPUTS FOR REMOTE
POWER SUPPLY
SPECIFIED IN MANUAL
+12v @7.5A -48 @7.8A
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DC INPUTS FOR REMOTE
POWER SUPPLY
SPECIFIED IN MANUAL
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Chapter 1 Product Overview
The switch rear panel has an AC power connector, an RPS connector, and an RJ-45 console port. (See
Figure 1-14, Figure 1-15, and Figure 1-16 for examples of the Catalyst 3560 rear panels.)
Figure 1-14Catalyst 3560-24PS and 3560-48PS Switch Rear Panel
1RJ-45 console port3RPS connector
2AC power connector4Fan exhaust
Figure 1-15Catalyst 3560G-24PS, 3560G-48PS, 3560G-24TS, and 3560G-48TS Switch Rear Panel
The Catalyst 3560-8PC and Catalyst 3560-12PC-S rear panels have an AC power connector and heat
sinks. (See Figure 1-18.)
Figure 1-18Catalyst 3560-8PC and Catalyst 3560-12PC-S Switch Rear Panel
1Heat sinks2AC power connector
Internal Power Supply
An internal power supply powers the switch. The internal power supply is an autoranging unit that
supports input voltages between 100 and 240 VAC. Use the supplied AC power cord to connect the AC
power connector to an AC power outlet.
DC Power Connector
The Catalyst 3560V2-24TS-SD has an internal DC-power converter. It has dual feeds (A and B) that are
diode-OR-ed into a single power block. For installation instructions, see Appendix C, “Connecting to
DC Power.”
CautionYou must connect the Catalyst 3560V2-24TS-SD switch only to a DC-input power source that has an
input supply voltage from –36 to –72 VDC. If the supply voltage is not in this range, the switch might
not operate properly or might be damaged.
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Chapter 1 Product Overview
Cisco RPS
NoteWhen an RPS is connected to the Catalyst 3560V2-24TS-SD switch, the switch is not Network
NoteThe Catalyst 3560-8PC and Catalyst 3560-12PC-S switches do not have an RPS connector.
Rear Panel Description
Depending on the switch model, you can connect the switch to either of these Cisco redundant power
systems (RPS) to provide backup power if the switch power supply fails:
• “Cisco RPS 2300” section on page 1-19
• “Cisco RPS 675” section on page 1-19
Connect the switch and the Cisco RPS to the same AC power source. Use the RPS connector cable
supplied with the RPS to connect the RPS to the switch.
Equipment Building Systems (NEBS) compliant.
For complete information about the Cisco RPS products, including compatibility matrixes listing the
supported RPS for each Catalyst 3560 switch, see the RPS documents on Cisco.com:
The Cisco RPS 2300 is a redundant power system that supports six network switches and provides power
to one or two failed switches at a time. It automatically senses when the internal power supply of a
connected switch fails and provides power to the failed switch, preventing loss of network traffic.
The Cisco RPS 2300 has two output levels: -52 V and 12 V. The maximum output power depends on the
installed power-supply modules.
The Cisco 675 RPS is a redundant power system that supports six network devices and provides power
to one failed switch at a time. It automatically senses when the internal power supply of a connected
switch fails and provides power to the failed switch, preventing loss of network traffic.
The Cisco RPS 675 has two output levels: –48 V and 12 V. The maximum output power is 675 W.
You can connect the switch to a PC by means of the console port and the supplied RJ-45-to-DB-9 female
cable. If you want to connect the switch console port to a terminal, you need to provide an
RJ-45-to-DB-25 female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) containing
that adapter from Cisco. For console port and adapter pinout information, see the “Connector and Cable
Specifications” section on page B-1.
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Management Options
1
157824
Security Slots
Chapter 1 Product Overview
The Catalyst 3560-8PC and the Catalyst 3560-12PC-S switches have security slots on the left and right
side panels. You can install an optional cable lock, such as that used to secure a laptop, to secure either
or both sides of the switch.
Figure 1-19 shows the slot on a left-side panel.
Figure 1-19Switch Left Panel
1Security slot
Management Options
The Catalyst 3560 switches offer several management options:
• Device manager
You can use the device manager in the switch memory to manage individual and standalone
switches. Device manager is a web interface that offers quick configuration and monitoring. You
can access the device manager from anywhere in your network through a web browser. For more
information, see the device manager online help.
• Cisco Network Assistant
Cisco Network Assistant is a free software program that you download from Cisco.com and run on
your PC. It offers advanced options for configuring and monitoring multiple devices, including
switches, switch clusters, switch stacks, routers, and access points.
Follow these steps:
a. Go to this Web address: http://www.cisco.com/go/NetworkAssistant
You must be a registered Cisco.com user, but you need no other access privileges.
b. Find the Network Assistant installer.
c. Download the Network Assistant installer, and run it. (You can run it directly from the web if
your browser offers this choice.)
d. When you run the installer, follow the displayed instructions. In the final panel, click Finish to
complete the Network Assistant installation.
See the Network Assistant online help and the getting started guide for more information.
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Chapter 1 Product Overview
• Cisco IOS CLI
• CiscoView application
• SNMP network management
Management Options
The switch CLI is based on Cisco IOS software and is enhanced to support desktop-switching
features. You can fully configure and monitor the switch and switch cluster members from the CLI.
You can access the CLI either by connecting your management station directly to the switch console
port or by using Telnet from a remote management station. See the Catalyst 3560 Switch Command Reference on Cisco.com for more information.
For setup instructions that use the CLI, go to Appendix D, “Configuring the Switch with the
CLI-Based Setup Program.”
The CiscoView device-management application displays the switch image that you can use to set
configuration parameters and to view switch status and performance information. The CiscoView
application, which you purchase separately, can be a standalone application or part of a Simple
Network Management Protocol (SNMP) platform. See the CiscoView documentation for more
information.
You can manage switches from a SNMP-compatible management station that is running platforms
such as HP OpenView or SunNet Manager. The switch supports a comprehensive set of
Management Information Base (MIB) extensions and four Remote Monitoring (RMON) groups. See
the switch software configuration guide on Cisco.com and the documentation that came with your
SNMP application for more information.
Network Configurations
See the switch software configuration guide on Cisco.com for an explanation of network configuration
concepts. The software configuration guide also provides examples of network configurations that use
the switch to create dedicated network segments that are interconnected through Ethernet connections.
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Management Options
Chapter 1 Product Overview
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CHAP T E R
2
Switch Installation (24- and 48-Port Switches)
This chapter describes how to install the Catalyst 3560 24- and 48-port switches, including how to
interpret the power-on self-test (POST) that ensures proper operation. It also describes how to make
connections to the switch.
For installation information for the Catalyst 3560-8PC and Catalyst 3560 12-PC-S switches, see
Chapter 3, “Switch Installation (8- and 12-Port Switches).”
The instructions in this chapter for connecting to the switch ports and for installing, and connecting to
the SFP modules apply to all Catalyst 3560 switches.
Read the topics and perform the procedures in this order:
• Preparing for Installation, page 2-1
• Verifying Switch Operation, page 2-6
• Installing the Switch, page 2-7
• Installing and Removing SFP Modules, page 2-15
• Inserting and Removing the SFP Module Patch Cable, page 2-18
• 10/100 or 10/100/1000 Ports, page 2-19
• Connecting the Switch to Compatible Devices, page 2-20
• Where to Go Next, page 2-24
Preparing for Installation
• Warnings, page 2-2
• Installation Guidelines, page 2-5
• Box Contents, page 2-6
• Tools and Equipment, page 2-6
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Catalyst 3560 Switch Hardware Installation Guide
2-1
Preparing for Installation
Warnings
Chapter 2 Switch Installation (24- and 48-Port Switches)
These warnings are translated into several languages in the Regulatory Compliance and Safety
Information for the Catalyst 3560 Switch.
Warning
Warning
Warning
Warning
Warning
To prevent the switch from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of 113•F (45•C). To prevent airflow restriction, allow at least
3 inches (7.6 cm) of clearance around the ventilation openings.
Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals.
Do not stack the chassis on any other equipment. If the chassis falls, it can cause severe bodily injury
and equipment damage.
An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure
that no exposed portion of the DC-input power source wire extends from the terminal block plug.
Statement 122
Blank faceplates (filler panels) serve three important functions: they prevent exposure to hazardous
voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might
disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate
the system unless all cards and faceplates are in place.
Statement 48
Statement 156
Statement 17B
Statement 43
2-2
Warning
Warning
Warning
Warning
Catalyst 3560 Switch Hardware Installation Guide
Ethernet cables must be shielded when used in a central office environment.
If a redundant power system (RPS) is not connected to the switch, install an RPS connector cover on
the back of the switch.
Attach only the following Cisco RPS model to the RPS receptacle:
PWR-RPS2300 / PWR675-AC-RPS-N1
Read the wall-mounting instructions carefully before beginning installation. Failure to use the
correct hardware or to follow the correct procedures could result in a hazardous situation to people
and damage to the system.
Statement 171
Statement 265
Statement 370
Statement 378
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Chapter 2 Switch Installation (24- and 48-Port Switches)
Preparing for Installation
Warning
Warning
Warning
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Before performing any of the following procedures, ensure that power is removed from the DC circuit.
Statement 1003
Read the installation instructions before connecting the system to the power source.
Statement 1004
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 5 A
Statement 1005
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to
ensure your safety:
•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
component at the bottom of the rack.
•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
the rack.
Statement 1006
OL-6337-07
Warning
Warning
Warning
Warning
Class 1 laser product.
Statement 1008
This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017
The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
Statement 1019
A readily accessible two-poled disconnect device must be incorporated in the fixed wiring.
Statement 1022
Catalyst 3560 Switch Hardware Installation Guide
2-3
Preparing for Installation
Chapter 2 Switch Installation (24- and 48-Port Switches)
Warning
Warning
Warning
Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
Statement 1024
This unit might have more than one power supply connection. All connections must be removed to
de-energize the unit.
Statement 1028
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
For connections outside the building where the equipment is installed, the following ports must be
connected through an approved network termination unit with integral circuit protection: 10/100/1000
Ethernet.
Statement 1044
Warning
Warning
Warning
Warning
Warning
When installing or replacing the unit, the ground connection must always be made first and
disconnected last.
Statement 1046
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only through
the use of a special tool, lock and key or other means of security.
No user-serviceable parts inside. Do not open.
Statement 1073
Installation of the equipment must comply with local and national electrical codes.
Statement 1072
Statement 1074
2-4
Catalyst 3560 Switch Hardware Installation Guide
OL-6337-07
Chapter 2 Switch Installation (24- and 48-Port Switches)
Statement 371—Power Cable and AC Adapter
CautionTo comply with the Telcordia GR-1089 Network Equipment Building Systems (NEBS) standard for
electromagnetic compatibility and safety, connect the ethernet cables only to intrabuilding or
nonexposed wiring or cabling.
CautionTo comply with the Telcordia GR-1089 NEBS standard, PoE or non-PoE 10/100/1000 Ethernet port
cables that exit from either the left side or right side of the switch should be routed and tied to the nearest
rack metal hardware.
Preparing for Installation
NoteThe grounding architecture of this product is DC-isolated (DC-I).
Installation Guidelines
When you determine where to place the switch, be sure to observe these requirements:
• The operating environment is within the ranges listed in Appendix A, “Technical Specifications.”
• Airflow around the switch and through the vents is unrestricted.
• Clearance to front and rear panels meets these conditions:
–
You can easily read the front-panel indicators.
–
Access to ports is sufficient for unrestricted cabling.
–
The rear-panel power connector is within reach of an AC power receptacle.
• Temperature around the unit does not exceed 113°F (45°C).
If the switch is installed in a closed or multirack assembly, the temperature around it might be
greater than normal room temperature.
• Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent
lighting fixtures. Make sure the cabling is safely away from other devices that might damage the
cables.
• For copper Ethernet ports, including 10/100 ports, 10/100/1000 ports, and 1000BASE-T SFP
module ports, cable lengths from the switch to connected devices can be up to 328 feet (100 meters).
OL-6337-07
• The cables meet the specifications in Table B-1 on page B-4, which lists the cable specifications for
1000BASE-X and 100BASE-X SFP modules for the Catalyst 3560 switch. Catalyst 3560 switch
SFP ports use both GLC-GE-100XX and GLC-FE-100XX SFP modules.
When you use shorter lengths of single-mode fiber cable, you might need to insert an inline optical
attenuator in the link to avoid overloading the receiver.
Catalyst 3560 Switch Hardware Installation Guide
2-5
Verifying Switch Operation
• Cisco Ethernet Switches are equipped with cooling mechanisms, such as fans and blowers.
Chapter 2 Switch Installation (24- and 48-Port Switches)
When the fiber-optic cable span is less than 15.43 miles (25 km), you should insert a 5-decibel (dB)
or 10-dB inline optical attenuator between the fiber-optic cable plant and the receiving port on the
1000BASE-ZX SFP module at each end of the link.
However, these fans and blowers can draw dust and other particles, causing contaminant buildup
inside the chassis, which can result in a system malfunction.
You must install this equipment in an environment as free as possible from dust and foreign
conductive material (such as metal flakes from construction activities).
These standards provide guidelines for acceptable working environments and acceptable levels of
suspended particulate matter:
–
Network Equipment Building Systems (NEBS) GR-63-CORE
–
National Electrical Manufacturers Association (NEMA) Type 1
–
International Electrotechnical Commission (IEC) IP-20
This applies to all Cisco Ethernet switches except for this compact model:
–
Catalyst 3560-8PC switch—8 10/100 PoE ports and 1 dual-purpose port (one 10/100/1000BASE-T
copper port and one SFP module slot)
Box Contents
The switch getting started guide on Cisco.com describes the box contents. If any item is missing or
damaged, contact your Cisco representative or reseller for support.
Tools and Equipment
You need to supply a number-2 Phillips screwdriver to rack-mount the switch.
Verifying Switch Operation
Before you install the switch in a rack, on a wall, or on a table or shelf, you should power the switch and
verify that the switch passes POST. See Section 3, “Running Express Setup,” in the getting started guide
for the steps required to connect a PC to the switch and to run Express Setup.
If your configuration has an RPS, connect the switch and the RPS to the same AC power source. See the
“Cisco RPS” section on page 1-19, and see the Cisco RPS documentation for more information.
NoteWhen you connect the RPS to the switch, put the RPS in standby mode. Set the RPS to active mode
during normal operation.
2-6
To power on the switch, connect one end of the AC power cord to the AC power connector on the switch,
and connect the other end of the power cord to an AC power outlet.
Warning
Catalyst 3560 Switch Hardware Installation Guide
Attach only the following Cisco RPS model to the RPS receptacle:
PWR-RPS2300, PWR675-AC-RPS-N1=.
Statement 370
OL-6337-07
Chapter 2 Switch Installation (24- and 48-Port Switches)
As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the
switch functions properly. LEDs can blink during the test. POST lasts approximately 1 minute. When
the switch begins POST, the System, RPS, Status, Duplex, and Speed LEDs turn green. The System LED
blinks green, and the other LEDs remain solid green.
When the POST completes successfully, the System LED remains green. The RPS LED remains green
for some time and then reflects the switch operating status. The other LEDs turn off and then reflect the
switch operating status. If a switch fails POST, the System LED turns amber.
POST failures are usually fatal. Call Cisco technical support representative if your switch fails POST.
Powering Off the Switch
After a successful POST, disconnect the power cord from the switch. Install the switch in a rack, on a
wall, on a table, or on a shelf as described in the “Installing the Switch” section on page 2-7.
Installing the Switch
Installing the Switch
• Rack-Mounting, page 2-7
• Wall-Mounting, page 2-12
• Table- or Shelf- Mounting, page 2-15
Rack-Mounting
• Removing Screws from the Switch, page 2-8
• Attaching Brackets to the Catalyst 3560 Switch, page 2-8
• Mounting the Switch in a Rack, page 2-10
• Attaching the Cable Guide, page 2-11
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to
ensure your safety:
•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
component at the bottom of the rack.
the rack.
Statement 1006
OL-6337-07
Installing the switch in a 24-inch rack requires an optional bracket kit that contains the 24-inch
rack-mounting brackets and hardware (RCKMNT-1RU=).
Catalyst 3560 Switch Hardware Installation Guide
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Installing the Switch
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Removing Screws from the Switch
Before you install the switch in a rack, remove the switch chassis screws (see Figure 2-1.)
Figure 2-1Removing Screws from the Catalyst 3560 Switch
Attaching Brackets to the Catalyst 3560 Switch
The bracket orientation and the brackets that you use depend on whether you are attaching the brackets
for a 19-inch or a 24-inch rack.
• For 19-inch racks, use bracket part number 700-8209-01
Chapter 2 Switch Installation (24- and 48-Port Switches)
• For 24-inch racks, use bracket part number 700-13248-01.
Figure 2-2 through Figure 2-7 show how to attach each type bracket to one side of the switch. Follow
the same steps to attach the second bracket to the opposite side.
Figure 2-2Attaching Brackets for 19-Inch Racks to a Catalyst 3560 Switch, Front Panel Forward
1Phillips flat-head screws
2-8
Catalyst 3560 Switch Hardware Installation Guide
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Chapter 2 Switch Installation (24- and 48-Port Switches)
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Installing the Switch
Figure 2-3Attaching Brackets for 24-Inch Racks to a Catalyst 3560 Switch, Front Panel Forward
1Phillips flat-head screws
Figure 2-4Attaching Brackets for 19-Inch Racks to a Catalyst 3560 Switch, Rear Panel Forward
OL-6337-07
1Phillips flat-head screws
Figure 2-5Attaching Brackets for 24-Inch Racks to a Catalyst 3560 Switch, Rear Panel Forward
1Phillips flat-head screws
Catalyst 3560 Switch Hardware Installation Guide
2-9
Installing the Switch
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Chapter 2 Switch Installation (24- and 48-Port Switches)
Figure 2-6Attaching Brackets for 19-Inch Telco Racks to a Catalyst 3560 Switch
1Phillips flat-head screws
Figure 2-7Attaching Brackets for 24-Inch Telco Racks to a Catalyst 3560 Switch
1Phillips flat-head screws
Mounting the Switch in a Rack
After the brackets are attached to the switch, use the four supplied number-12 Phillips machine screws
to securely attach the brackets to the rack, as shown in Figure 2-8.
2-10
Catalyst 3560 Switch Hardware Installation Guide
Figure 2-8Mounting the Catalyst 3560 Switch in a Rack
1Phillips machine screws
OL-6337-07
Chapter 2 Switch Installation (24- and 48-Port Switches)
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After the switch is mounted in the rack:
1. Power on the switch. See the “Verifying Switch Operation” section on page 2-6.
2. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
3. Connect to the front-panel ports.
Attaching the Cable Guide
We recommend that you attach the cable guide to prevent the cables from obscuring the front panel of
the switch and the other devices installed in the rack. Use the supplied black screw shown in Figure 2-9
to attach the cable guide to the left or right bracket.
Installing the Switch
Figure 2-9Attaching the Cable Guide on the Catalyst 3560 Switch
1Cable guide screw
OL-6337-07
Catalyst 3560 Switch Hardware Installation Guide
2-11
Installing the Switch
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Wall-Mounting
These switches wall-mount only with the front panel facing up:
• Catalyst 3560-24PS, 3560-24TS-S, 3560-48PS, and 3560-48TS-S
• Catalyst 3560G-24PS, 3560G-24TS, 3560G-48PS, and 3560G-48TS
These switches wall-mount with the front panel facing up or down:
• Catalyst 3560V2-24PS, 3560V2-24TS, 3560V2-48PS, and 3560V2-48TS
The illustrations in this section show the Catalyst 3560G-48PS switch as an example.
CautionYou must install the RPS connector cover before wall-mounting the switch.
Chapter 2 Switch Installation (24- and 48-Port Switches)
Warning
Read the wall-mounting instructions carefully before beginning installation. Failure to use the
correct hardware or to follow the correct procedures could result in a hazardous situation to people
and damage to the system.
Statement 378
To install the switch on a wall, follow the instructions in these procedures:
• Attaching the Brackets to the Switch for Wall Mounting, page 2-12
• Attaching the RPS Connector Cover, page 2-13
• Mounting the Switch on a Wall, page 2-14
Attaching the Brackets to the Switch for Wall Mounting
Figure 2-10 shows how to attach a 19-inch bracket to one side of the switch. Follow the same steps to
attach the second bracket to the opposite side.
Figure 2-10Attaching the 19-inch Brackets for Wall Mounting
1Phillips truss-head screws
2-12
Catalyst 3560 Switch Hardware Installation Guide
OL-6337-07
Chapter 2 Switch Installation (24- and 48-Port Switches)
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Attaching the RPS Connector Cover
If you are not using an RPS with your switch, use the two Phillips pan-head screws to attach the
RPS connector cover to the back of the switch, as shown in Figure 2-11.
Installing the Switch
Warning
If a redundant power system (RPS) is not connected to the switch, install an RPS connector cover on
the back of the switch.
Statement 265
Figure 2-11Attaching the RPS Connector Cover on the Catalyst 3560 Switch
1Phillips pan-head screws3RPS connector
2RPS connector cover
OL-6337-07
Catalyst 3560 Switch Hardware Installation Guide
2-13
Installing the Switch
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For the best support of the switch and cables, make sure the switch is attached securely to wall studs or
to a firmly attached plywood mounting backboard. Mount the switch with the front panel facing up, as
shown in Figure 2-12.
See the “Wall-Mounting” section on page 2-12 for the switches that can also mount with the front panel
facing down.
Chapter 2 Switch Installation (24- and 48-Port Switches)
Warning
Read the wall-mounting instructions carefully before beginning installation. Failure to use the
correct hardware or to follow the correct procedures could result in a hazardous situation to people
and damage to the system.
Statement 378
Figure 2-12Mounting the Switch on a Wall
1User-supplied screws
After the switch is mounted in the rack:
1. Power on the switch. See the “Verifying Switch Operation” section on page 2-6.
2. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
3. Connect to the front-panel ports.
Catalyst 3560 Switch Hardware Installation Guide
2-14
OL-6337-07
Chapter 2 Switch Installation (24- and 48-Port Switches)
Table- or Shelf- Mounting
Step 1Locate the adhesive strip with the rubber feet in the mounting-kit envelope. Attach the four rubber feet
to the bottom of the switch near the corners.
NoteDo not attach the rubber feet over the recessed screw holes on the bottom of the switch.
Step 2Place the switch on the table or shelf near an AC power source.
After the switch is mounted in the rack:
1. Power on the switch. See the “Verifying Switch Operation” section on page 2-6.
2. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
3. Connect to the front-panel ports.
Installing and Removing SFP Modules
NoteWhen the connectors are not being used, replace the dust covers on them for protection.
Installing and Removing SFP Modules
The SFP modules are inserted into the SFP module slots on the front and provide uplink interfaces. You
can use any combination of SFP modules. See the Catalyst 3560 release notes for the list of supported
SFP modules. Each port must match the wave-length specifications on the other end of the cable, and
for reliable communications, the cable must not exceed the stipulated cable length. See the Table B-1 on
page B-4 for cable stipulations for SFP connections.
Use only Cisco SFP modules. Each SFP module has an internal serial EEPROM that is encoded with
security information, which Cisco uses to identify and validate that the SFP module meets the
requirements for the switch.
For detailed instructions on installing, removing, and cabling the SFP module, see the SFP module
documentation.
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Catalyst 3560 Switch Hardware Installation Guide
2-15
Installing and Removing SFP Modules
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Installing SFP Modules into SFP Module Slots
Figure 2-13 shows an SFP module that has a bale-clasp latch.
Figure 2-13SFP Module with a Bale-Clasp Latch
CautionWe strongly recommend that you do not install or remove fiber-optic SFP modules with cables attached
because of the potential damage to the cables, the cable connector, or the optical interfaces in the
SFP module. Disconnect all cables before removing or installing an SFP module.
Removing and installing an SFP module can shorten its useful life. Do not remove and insert SFP
modules more often than is absolutely necessary.
Chapter 2 Switch Installation (24- and 48-Port Switches)
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis.
Step 2Find the send (TX) and receive (RX) markings that identify the top side of the SFP module.
NoteOn some SFP modules, the send and receive (TX and RX) markings might be replaced by arrows
that show the direction of the connection, either send or receive (TX or RX).
Step 3Align the SFP module in front of the slot opening.
Step 4Insert the SFP module into the slot until you feel the connector on the module snap into place in the rear
of the slot. (See Figure 2-14.)
Figure 2-14Installing an SFP Module into an SFP Module Slot
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Step 5For fiber-optic SFP modules, remove the dust plugs from the optical ports, and store them for later use.
CautionDo not remove the dust plugs from the fiber-optic SFP module port or the rubber caps from the
fiber-optic cable until you are ready to connect the cable. The plugs and caps protect the SFP module
ports and cables from contamination and ambient light.
Step 6Insert the cable connector into the SFP module:
• For fiber-optic SFP modules, insert the LC or MT-RJ cable connector into the SFP module.
• For copper SFP modules, insert the RJ-45 cable connector into the SFP module.
NoteWhen connecting to 1000BASE-T SFP modules, be sure to use a twisted four-pair, Category 5
cable.
Installing and Removing SFP Modules
Removing SFP Modules from SFP Module Slots
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis.
Step 2Disconnect the cable from the SFP module, and insert a dust plug into the cable end.
NoteFor reattachment, note which cable connector plug is send (TX) and which is receive (RX).
Step 3Unlock and remove the SFP module, as shown in Figure 2-15.
If the module has a bale-clasp latch, pull the bale out and down to eject the module. If the bale-clasp
latch is obstructed and you cannot use your index finger to open it, carefully use a small, flat-blade
screwdriver or other long, narrow instrument to open the bale-clasp latch.
Figure 2-15Removing a Bale-Clasp Latch SFP Module by Using a Flat-Blade Screwdriver
OL-6337-07
1Bale clasp
Step 4Grasp the SFP module between your thumb and index finger, and carefully remove it from the
module slot.
Catalyst 3560 Switch Hardware Installation Guide
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Inserting and Removing the SFP Module Patch Cable
Step 5For fiber-optic SFP modules, insert a dust plug into the optical ports of the SFP module to keep the
optical interfaces clean.
Step 6Place the removed SFP module in an antistatic bag or other protective environment.
Inserting and Removing the SFP Module Patch Cable
Step 1Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface on the chassis.
Step 2Insert the SFP module patch cable into the slot until you feel the connector on the cable snap into place
in the rear of the slot (see Figure 2-16).
Figure 2-16Inserting an SFP Module Patch Cable into an SFP Module Slot
Step 3Repeat these steps for the second Catalyst 3560 switch to which you want to cascade the first switch.
See Figure 2-17.
Figure 2-17Connecting Two Catalyst 3560 Switches with an SFP Module Patch Cable
To remove an SFP module patch cable from the SFP module slot, release the connector, and pull it from
the SFP module slot.
2-18
Catalyst 3560 Switch Hardware Installation Guide
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Chapter 2 Switch Installation (24- and 48-Port Switches)
10/100 or 10/100/1000 Ports
The switch 10/100 and 10/100/1000 ports configure themselves to operate at the speed of attached
devices. If the attached ports do not support autonegotiation, you can explicitly set the speed and duplex
parameters. Connecting devices that do not autonegotiate or that have their speed and duplex parameters
manually set can reduce performance or result in no linkage.
NoteYou can configure duplex mode to half, full, or autonegotiate on Gigabit Ethernet interfaces if the speed
is set to 10 or 100 Mb/s. You cannot configure half-duplex mode on Gigabit Ethernet interfaces if the
interface speed is 1000 Mb/s.
10/100 or 10/100/1000 Ports
Warning
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only through
the use of a special tool, lock and key or other means of security.
Statement 1072
To maximize performance, choose one of these methods for configuring the Ethernet ports:
• Let the ports autonegotiate both speed and duplex.
• Set the port speed and duplex parameters on both ends of the connection.
You can configure the 10/100 or 10/100/1000 ports on the Catalyst 3560 PoE switches either to
automatically provide PoE if a Cisco IP Phone, Cisco Aironet Access Point, or end device compliant
with IEEE 802.3af is connected or to never provide PoE, even if an IP phone or an access point is
connected. The default setting is Auto. To prevent electrostatic-discharge (ESD) damage, follow your
normal board and component handling procedures.
CautionPoE faults are caused when noncompliant cabling or powered devices are connected to a PoE port. Only
standard-compliant cabling can be used to connect Cisco prestandard IP Phones or wireless access points
or IEEE 802.3af-compliant devices to PoE ports. You must remove a cable or device that causes a PoE
fault from the network.
You can use the mdix auto interface configuration command in the CLI to enable the automatic
medium-dependent interface crossover (auto-MDIX) feature. When the auto-MDIX feature is enabled,
the switch detects the required cable type for copper Ethernet connections and configures the interfaces
accordingly. Therefore, you can use either a crossover or a straight-through cable for connections to a
copper 10/100, 10/100/1000, or 1000BASE-T SFP module port on the switch, regardless of the type of
device on the other end of the connection.
The auto-MDIX feature is enabled by default on switches running Cisco IOS Release 12.2(18)SE or
later. For releases between Cisco IOS Release 12.1(14)EA1 and 12.2(18)SE, the auto-MDIX feature is
disabled by default. For configuration information for this feature, see the switch software configuration
guide or the switch command reference.
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Chapter 2 Switch Installation (24- and 48-Port Switches)
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Connecting the Switch to Compatible Devices
The Catalyst 3560 switch can connect to a Cisco IP Phone through a straight-through, twisted four-pair
Category 5 cable. The rear panel of the Cisco IP Phone might have more than one RJ-45 connector. Use
the LAN-to-phone connector to connect the IP phone to the switch. See the Cisco IP Phone
documentation for more information about connecting devices.
Many legacy powered devices, including older Cisco IP phones and access points that do not fully
support IEEE 802.3af, might not support PoE when connected to the switches by a crossover cable.
Connecting the Switch to Compatible Devices
• Connecting to 10BASE-T or 100BASE-TX Devices, page 2-20
• Connecting to Fiber-Optic SFP Modules, page 2-21
• Connecting to 1000BASE-T SFP Modules, page 2-22
• Connecting to a Dual-Purpose Port, page 2-23
Connecting to 10BASE-T or 100BASE-TX Devices
2-20
Step 1When connecting to workstations, servers, routers, and Cisco IP Phones, connect a straight-through
cable to an RJ-45 connector on the front panel. (See Figure 2-18.) When connecting to switches or
repeaters, use a crossover cable. (See the “Cable and Adapter Specifications” section on page B-4 for
cable-pinout descriptions.)
Figure 2-18Connecting to an Ethernet Port
Step 2
Connect the other end of the cable to an RJ-45 connector on the other device. The port LED turns on
when both the switch and the connected device have established link.
The port LED is amber while Spanning Tree Protocol (STP) discovers the topology and searches for
loops. This takes about 30 seconds, and then the port LED turns green. If the port LED does not turn on,
the device at the other end might not be turned on, or there might be a cable problem or a problem with
the adapter installed in the attached device. See Chapter 4, “Troubleshooting,” for solutions to cabling
problems.
Catalyst 3560 Switch Hardware Installation Guide
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Chapter 2 Switch Installation (24- and 48-Port Switches)
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Step 3Reconfigure and reboot the connected device, if necessary.
Step 4Repeat Steps 1 through 3 to connect each device.
Connecting to Fiber-Optic SFP Modules
Connecting the Switch to Compatible Devices
Warning
Class 1 laser product.
Statement 1008
CautionDo not remove the rubber plugs from the SFP module port or the rubber caps from the fiber-optic cable
until you are ready to connect the cable. The plugs and caps protect the SFP module ports and cables
from contamination and ambient light.
Before connecting to the SFP module, be sure that you understand the port and cabling stipulations in
the “Installation Guidelines” section on page 2-5. See Appendix B, “Connector and Cable
Specifications,” for information about the LC on the SFP module.
Step 1Remove the rubber plugs from the module port and fiber-optic cable, and store them for future use.
Step 2Insert one end of the fiber-optic cable into the SFP module port (see Figure 2-19).
Figure 2-19Connecting to a Fiber-Optic SFP Module Port
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1LC connector
Step 3Insert the other cable end into a fiber-optic connector on a target device.
Step 4Observe the port status LED.
• The LED turns green when the switch and the target device have an established link.
• The LED turns amber while the STP discovers the network topology and searches for loops. This
process takes about 30 seconds, and then the port LED turns green.
Catalyst 3560 Switch Hardware Installation Guide
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Connecting the Switch to Compatible Devices
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• If the LED is off, the target device might not be turned on, there might be a cable problem, or there
might be problem with the adapter installed in the target device. See Chapter 4, “Troubleshooting,”
for solutions to cabling problems.
Step 5If necessary, reconfigure and restart the switch or target device.
Connecting to 1000BASE-T SFP Modules
CautionTo prevent ESD damage, follow your normal board and component handling procedures.
NoteWhen connecting to a 1000BASE-T device, use a four twisted-pair, Category 5 or higher cable.
The auto-MDIX feature is enabled by default. For configuration information for this feature, see the
switch software configuration guide or the switch command reference.
Chapter 2 Switch Installation (24- and 48-Port Switches)
Step 1Insert one end of the cable into the SFP module port (see Figure 2-20). When connecting to servers,
workstations, and routers, insert a four twisted-pair, straight-through cable in the RJ-45 connector. When
connecting to switches or repeaters, insert a four twisted-pair, crossover cable.
Figure 2-20Connecting to a 1000BASE-T SFP Module
1RJ-45 connector
Step 2Insert the other cable end in an RJ-45 connector on a target device.
Step 3Observe the port status LED.
• The LED turns green when the switch and the target device have an established link.
• The LED turns amber while the STP discovers the network topology and searches for loops. This
process takes about 30 seconds, and then the port LED turns green.
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Chapter 2 Switch Installation (24- and 48-Port Switches)
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• If the LED is off, the target device might not be turned on, there might be a cable problem, or there
might be problem with the adapter installed in the target device. See Chapter 4, “Troubleshooting,”
for solutions to cabling problems.
Step 4If necessary, reconfigure and restart the switch or target device.
Connecting to a Dual-Purpose Port
Step 1Connect an RJ-45 connector to the 10/100/1000 port, or install an SFP module into the SFP module slot,
and connect a cable to the SFP module port, as shown in Figure 2-21.
Connecting the Switch to Compatible Devices
Figure 2-21Connecting to a Dual-Purpose Port
1RJ-45 connector2LC connector
Only one port can be active at a time. If both ports are connected, the SFP module port has priority. You
cannot configure the priority setting.
Step 2Connect the other end of the cable to the other device. The switch automatically detects the connection
and configures the port.
NoteBy default, the switch detects whether an RJ-45 connector or SFP module is connected to a dual-purpose
port and configures the port accordingly. You can change this setting and configure the port to recognize
only an RJ-45 connector or only an SFP module by using the media type interface configuration
command. For more information, see the command reference.
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Catalyst 3560 Switch Hardware Installation Guide
2-23
Where to Go Next
Where to Go Next
If the default configuration is satisfactory, the switch does not need further configuration. You can use
any of these management options to change the default configuration:
• Start the device manager, which is in the switch memory, to manage individual switches. The device
manager is a web interface that offers quick configuration and monitoring. You can access the device
manager from anywhere in your network through a web browser. For more information, see the
device manager online help.
• Start the Network Assistant application, which is described in the Getting Started with Cisco
Network Assistant guide. Through this GUI, you can configure and monitor a switch cluster or an
individual switch.
• Use the CLI from the console to configure the switch as a member of a cluster or as an individual
switch. See the Catalyst 3560 Switch Software Configuration Guide and the Catalyst 3560 Switch
Command Reference on Cisco.com for information on using the CLI with a Catalyst 3560 switch.
• Start an SNMP application such as the CiscoView application.
Chapter 2 Switch Installation (24- and 48-Port Switches)
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CHAP T E R
3
Switch Installation (8- and 12-Port Switches)
This chapter describes how to start your switch installation, including how to interpret the power-on
self-test (POST) that ensures proper operation. It also describes how to install the switch.
NoteThis chapter describes the installation information specific to the Catalyst 3560-8PC and
Catalyst 3560-12PC-S switches. For installing the other Catalyst 3560 switches, see Chapter 2, “Switch
Installation (24- and 48-Port Switches).”
Read the topics and perform the procedures in this order:
• Preparing for Installation, page 3-1
• Verifying Switch Operation, page 3-7
• Installing the Switch, page 3-7
• Where to Go Next, page 3-20
For information about connecting to the switch, see the “Connecting the Switch to Compatible Devices”
section on page 2-20
Preparing for Installation
• Warnings, page 3-2
• Installation Guidelines, page 3-5
• Equipment That You Supply, page 3-6
• Box Contents, page 3-7
• Tools and Equipment, page 3-7
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Catalyst 3560 Switch Hardware Installation Guide
3-1
Preparing for Installation
Warnings
Chapter 3 Switch Installation (8- and 12-Port Switches)
These warnings are translated into several languages in the Regulatory Compliance and Safety
Information for the Catalyst 3560 Switch.
Warning
Warning
Warning
Warning
Warning
To prevent the switch from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of 113•F (45•C). To prevent airflow restriction, allow at least
3 inches (7.6 cm) of clearance around the ventilation openings.
Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals.
Do not stack the chassis on any other equipment. If the chassis falls, it can cause severe bodily injury
and equipment damage.
An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure
that no exposed portion of the DC-input power source wire extends from the terminal block plug.
Statement 122
Blank faceplates (filler panels) serve three important functions: they prevent exposure to hazardous
voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might
disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate
the system unless all cards and faceplates are in place.
Statement 48
Statement 156
Statement 17B
Statement 43
3-2
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Warning
Warning
Catalyst 3560 Switch Hardware Installation Guide
Ethernet cables must be shielded when used in a central office environment.
If a redundant power system (RPS) is not connected to the switch, install an RPS connector cover on
the back of the switch.
Attach only the following Cisco RPS model to the RPS receptacle:
PWR-RPS2300 / PWR675-AC-RPS-N1
Read the wall-mounting instructions carefully before beginning installation. Failure to use the
correct hardware or to follow the correct procedures could result in a hazardous situation to people
and damage to the system.
Statement 171
Statement 265
Statement 370
Statement 378
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Chapter 3 Switch Installation (8- and 12-Port Switches)
Preparing for Installation
Warning
Warning
Warning
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Before performing any of the following procedures, ensure that power is removed from the DC circuit.
Statement 1003
Read the installation instructions before connecting the system to the power source.
Statement 1004
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 5 A
Statement 1005
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to
ensure your safety:
•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
component at the bottom of the rack.
•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
the rack.
Statement 1006
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Warning
Warning
Warning
Warning
Class 1 laser product.
Statement 1008
This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017
The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
Statement 1019
A readily accessible two-poled disconnect device must be incorporated in the fixed wiring.
Statement 1022
Catalyst 3560 Switch Hardware Installation Guide
3-3
Preparing for Installation
Chapter 3 Switch Installation (8- and 12-Port Switches)
Warning
Warning
Warning
Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
Statement 1024
This unit might have more than one power supply connection. All connections must be removed to
de-energize the unit.
Statement 1028
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
For connections outside the building where the equipment is installed, the following ports must be
connected through an approved network termination unit with integral circuit protection: 10/100/1000
Ethernet.
Statement 1044
Warning
Warning
Warning
Warning
Warning
When installing or replacing the unit, the ground connection must always be made first and
disconnected last.
Statement 1046
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only through
the use of a special tool, lock and key or other means of security.
No user-serviceable parts inside. Do not open.
Statement 1073
Installation of the equipment must comply with local and national electrical codes.
Statement 1072
Statement 1074
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Catalyst 3560 Switch Hardware Installation Guide
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Chapter 3 Switch Installation (8- and 12-Port Switches)
Statement 371—Power Cable and AC Adapter
CautionTo comply with the Telcordia GR-1089 Network Equipment Building Systems (NEBS) standard for
electromagnetic compatibility and safety, connect the ethernet cables only to intrabuilding or
nonexposed wiring or cabling.
CautionTo comply with the Telcordia GR-1089 NEBS standard, PoE or non-PoE 10/100/1000 Ethernet port
cables that exit from either the left side or right side of the switch should be routed and tied to the nearest
rack metal hardware.
Preparing for Installation
NoteThe grounding architecture of this product is DC-isolated (DC-I).
Installation Guidelines
When you determine where to place the switch, be sure to observe these requirements:
• The operating environment is within the ranges listed in Appendix A, “Technical Specifications.”
• Airflow around the switch and through the vents is unrestricted. Allow at least 3 inches (7.6 cm) of
clearance on all sides and ventilation openings, particularly if you stack the switches or place them
side by side.
• You have allowed at least 1.75 inches (4 cm) of clearance above each switch in the rack.
• Clearance to front and rear panels is such that
–
You can easily read the front-panel indicators.
–
Access to ports is sufficient for unrestricted cabling.
–
The rear-panel power connector is within reach of an AC power receptacle.
• Temperature around the unit does not exceed 113°F (45°C).
If the switch is installed in a closed environment or in a multirack assembly, the temperature around
it might be greater than normal room temperature.
• The heat sinks and the bottom of the switch might be hot to the touch if the switch is operating at
its maximum temperature 113°F (45°C) and is in an environment that exceeds normal room
temperature (such as in a closet, in a cabinet, or in a closed or multirack assembly).
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• No other items are placed on the top of the switch.
• The switch is not wall-mounted with its front panel facing up or sideways. According to safety
regulations, wall-mount the switch with its front panel facing down to prevent airflow restriction
and to provide easier access to the cables.
Catalyst 3560 Switch Hardware Installation Guide
3-5
Preparing for Installation
Chapter 3 Switch Installation (8- and 12-Port Switches)
• Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent
lighting fixtures. Make sure the cabling is safely away from other devices that might damage the
cables.
• For copper Ethernet ports, including 10/100 ports, 10/100/1000 ports, and 1000BASE-T
SFP module ports, cable lengths from the switch to connected devices can be up to 328 feet
(100 meters).
• The cables meet the specifications in Table B-1 on page B-4, which lists the cable specifications for
1000BASE-X and 100BASE-X SFP modules for the Catalyst 3560 switch. Catalyst 3560 switch
SFP ports use both GLC-GE-100XX and GLC-FE-100XX SFP modules.
When you use shorter lengths of single-mode fiber cable, you might need to insert an inline optical
attenuator in the link to avoid overloading the receiver.
When the fiber-optic cable span is less than 15.43 miles (25 km), you should insert a 5-decibel (dB)
or 10-dB inline optical attenuator between the fiber-optic cable plant and the receiving port on the
1000BASE-ZX SFP module at each end of the link.
• Cisco Ethernet Switches are equipped with cooling mechanisms, such as fans and blowers.
However, these fans and blowers can draw dust and other particles, causing contaminant buildup
inside the chassis, which can result in a system malfunction.
You must install this equipment in an environment as free as possible from dust and foreign
conductive material (such as metal flakes from construction activities).
These standards provide guidelines for acceptable working environments and acceptable levels of
suspended particulate matter:
–
Network Equipment Building Systems (NEBS) GR-63-CORE
–
National Electrical Manufacturers Association (NEMA) Type 1
–
International Electrotechnical Commission (IEC) IP-20
This applies to all Cisco Ethernet switches except for this compact model:
–
Catalyst 3560-8PC switch—8 10/100 PoE ports and 1 dual-purpose port (one
10/100/1000BASE-T copper port and one SFP module slot)
Equipment That You Supply
You need this equipment to install the switch:
• Number-2 Phillips screwdriver
• Drill with a #27 drill bit (0.144-inch [3.7 mm])
You can order an optional cable guard to secure cables to the front of the switch and to prevent accidental
removal. To order a cable guard (CBLGRD-C3560-12PC or CBLGRD-C3560-8PC), contact your Cisco
representative.
The switch has security slots in the left and right side panels. You can install an optional cable lock, such
as the type that is used to secure a laptop, to secure either or both sides of the switch. Cable locks are
available from most computer accessory suppliers.
Installing the switch in a 19-inch rack requires an optional bracket kit that is not included but which you
can order, RCKMNT-19-CMPCT=.
If you want to connect a terminal to the switch console port, you need to provide an RJ-45-to-DB-25
female DTE adapter. You can order a kit (part number ACS-DSBUASYN=) with that adapter from
Cisco.
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Catalyst 3560 Switch Hardware Installation Guide
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Chapter 3 Switch Installation (8- and 12-Port Switches)
Box Contents
The switch getting started guide on Cisco.com describes the box contents. If any item is missing or
damaged, contact your Cisco representative or reseller for support.
Tools and Equipment
You need to supply a number-2 Phillips screwdriver to rack-mount the switch.
Verifying Switch Operation
Before you install the switch, power it on and verify that it passes POST. See the getting started guide
for the steps required to connect a PC to the switch and to run Express Setup. To power on the switch,
connect one end of the AC power cord to the AC power connector on the switch, and connect the other
end of the power cord to an AC power outlet.
When the switch powers on, it automatically begins the POST, a series of tests that verifies that the
switch functions properly. When the switch begins POST, the system LED slowly blinks green. When
POST completes, the system LED blinks amber. If POST fails, the system LED remains amber. If POST
completes successfully, the system LED rapidly blinks green.
Call Cisco technical support representative if your switch fails POST.
Verifying Switch Operation
Powering Off the Switch
After a successful POST, disconnect the power cord from the switch. Install the switch in a rack, on a
wall, on a table, or on a shelf as described in the “Installing the Switch” section on page 3-7.
Before installing the switch, review the “Installation Guidelines” section on page 3-5.
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Catalyst 3560 Switch Hardware Installation Guide
3-7
Installing the Switch
Desk or Shelf Mounting
• Desk or Shelf Mounting (Unsecured), page 3-8
• Desk or Shelf Mounting (Secured), page 3-8
• Under the Desk or Shelf Mounting, page 3-9
Desk or Shelf Mounting (Unsecured)
Step 1Locate the adhesive strip with the rubber feet in the accessory kit.
Step 2Remove the four rubber feet from the adhesive strip, and attach them to the recessed areas on the bottom
of the unit. They prevent the switch from sliding on the desk or shelf.
NoteWe strongly recommend that you attach the rubber feet. Doing so improves airflow and reduces
overheating.
Step 3Place the switch on the desk or shelf.
Chapter 3 Switch Installation (8- and 12-Port Switches)
Desk or Shelf Mounting (Secured)
Step 1Locate the screw template. The template is used to align the mounting screw holes and is also a guide
for making sure that the screws have proper clearance.
Step 2Position the screw template on top of the desk or shelf so that the two side-by-side slots face the front
of the desk or shelf, as shown in Figure 3-1. This ensures that the power cord faces the rear of the desk
or shelf after the switch is installed.
NoteWait before you attach the screw template to the desk or shelf.
Figure 3-1Installing the Mounting Screws on a Desk or Shelf
3
2
1
210096
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1Screw template3Desk or shelf
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Step 3Peel the adhesive strip off the bottom of the screw template, and attach it to the top of the desk or shelf.
Catalyst 3560 Switch Hardware Installation Guide
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Chapter 3 Switch Installation (8- and 12-Port Switches)
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Step 4Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole in the three screw
template slots.
Step 5Insert three screws in the slots on the screw template, and tighten until they touch the top of the screw
template.
Step 6Remove the screw template from the desk or shelf.
Step 7Place the switch on the mounting screws, and slide it forward until it locks in place, as shown in
Figure 3-2.
Installing the Switch
Figure 3-2Mounting the Switch on a Desk or Shelf With Mounting Screws
1Slides on this way3Desk or shelf
2Screws4Wal l
Under the Desk or Shelf Mounting
Step 1Locate the screw template. The template helps to align the mounting screw holes and is a guide to make
sure the screws are installed under the desk or shelf with proper clearance.
Step 2Position the screw template underneath the desk or shelf so that the two side-by-side slots face the front
of the desk or shelf, as shown in Figure 3-3. This ensures that the power cord faces the rear of the desk
or shelf after the switch is installed. Wait before you attach the screw template to the desk or shelf.
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Catalyst 3560 Switch Hardware Installation Guide
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Installing the Switch
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Chapter 3 Switch Installation (8- and 12-Port Switches)
Figure 3-3Installing the Mounting Screws Under a Desk or Shelf
1Desk or shelf4Adhesive
2Screw template5Wal l
3Screws
Step 3Peel the adhesive strip off the bottom of the screw template, and attach it to the underside of the desk or
shelf.
Step 4Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2 inch (12.7 mm) hole in the three screw
template slots.
Step 5Insert three screws in the slots on the screw template, and tighten until they touch the top of the screw
template.
Step 6Remove the screw template from underneath the desk or shelf.
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Chapter 3 Switch Installation (8- and 12-Port Switches)
1x
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Step 7Place the switch onto the mounting screws and slide the switch forward until it locks in place, as shown
in Figure 3-4.
Installing the Switch
Figure 3-4Mounting the Switch Under a Desk or Shelf
1Desk or shelf3Slides on this way
2Screws4Wall
After the switch is mounted on or under the desk or shelf:
1. (Optional) Secure the AC power cord. See “Securing the AC Power Cord” section on page 3-19.
2. Power on the switch. See the “Verifying Switch Operation” section on page 3-7.
3. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
4. Connect to the front-panel ports.
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Catalyst 3560 Switch Hardware Installation Guide
3-11
Installing the Switch
Wall-Mounting (with Mounting Screws)
Mount the switch with the front panel facing down (as shown in Figure 3-5 on page 3-13 and Figure 3-6
on page 3-14.)
Chapter 3 Switch Installation (8- and 12-Port Switches)
Warning
CautionDo not wall-mount the switch with its front panel facing up or sideways. According to safety regulations,
Read the wall-mounting instructions carefully before beginning installation. Failure to use the
correct hardware or to follow the correct procedures could result in a hazardous situation to people
and damage to the system.
Statement 378
wall-mount the switch with its front panel facing down to improve airflow and to provide easier access
to the cables.
Step 1Locate the screw template. The template is used to align the mounting screw holes.
Step 2Position the screw template so that the two side-by-side slots face toward the floor, as shown in
Figure 3-5.
For the best support of the switch and cables, make sure the switch is attached securely to a wall stud or
to a firmly attached plywood mounting backboard.
NoteWait before you attach the screw template to the wall.
3-12
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Chapter 3 Switch Installation (8- and 12-Port Switches)
Installing the Switch
Figure 3-5Installing the Mounting Screws on a Wall
1
2
THIS SIDE AWAY FROM
MOUNTING SURFACE
CABLE SIDE ENTRY
2
3
157828
2
1Wall3Screw template
2Screws
Step 3Peel the adhesive strip off the bottom of the screw template.
Step 4Attach the screw template to the wall.
Step 5Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2 inch (12.7 mm) hole in the three screw
template slots.
Step 6Insert three screws in the slots on the screw template, and tighten until they touch the top of the
screw template.
Step 7Remove the screw template from the wall.
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3-13
Installing the Switch
3
1
2
2
157829
2
Step 8Place the switch onto the mounting screws and slide it down until it locks in place, as shown
Chapter 3 Switch Installation (8- and 12-Port Switches)
in Figure 3-6.
Figure 3-6Installing the Switch On a Wall
3-14
1Switch3Slides down
2Screw
After the switch is mounted on the wall:
1. (Optional) Secure the AC power cord. See “Securing the AC Power Cord” section on page 3-19.
2. Power on the switch. See the “Verifying Switch Operation” section on page 3-7.
3. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
4. Connect to the front-panel ports.
Catalyst 3560 Switch Hardware Installation Guide
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Chapter 3 Switch Installation (8- and 12-Port Switches)
250605
2
1
3
Magnet Mounting
Installing the Switch
Warning
CautionDo not wall-mount the switch with its front panel facing up or sideways. According to safety regulations,
Read the wall-mounting instructions carefully before beginning installation. Failure to use the
correct hardware or to follow the correct procedures could result in a hazardous situation to people
and damage to the system.
Statement 378
magnet-mount the switch with its front panel facing down to improve airflow and to provide easier
access to the cables.
Step 1Place one side of the magnet against the bottom of the switch, as shown in Figure 3-7.
Figure 3-7Mounting the Switch with a Magnet
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Step 2
Metal mounting surface
1
Mounting magnet
2
Switch front panel
3
Mount the magnet and switch on a vertical metal surface.
After the switch is attached to the mounting magnet:
1. (Optional) Secure the AC power cord. See “Securing the AC Power Cord” section on page 3-19.
2. Power on the switch. See the “Verifying Switch Operation” section on page 3-7.
Catalyst 3560 Switch Hardware Installation Guide
3-15
Installing the Switch
1
CONSOLE
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3x
4x
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6x
7x
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Catalyst 3560
SERIES
PoE-8
PoE
SPD
DPLX
STAT
SYST
MODE
1
3. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
4. Connect to the front-panel ports.
Rack-Mounting
Installing the Catalyst 3560-8PC switch or the Catalyst 3560 12-PC-S switch in a 19-inch rack requires
a bracket kit that is not included with the switch (RCKMNT-19-CMPCT=).
• Attaching Brackets to the Switch, page 3-16
• Mounting the Switch in a 19-Inch Rack, page 3-17
Chapter 3 Switch Installation (8- and 12-Port Switches)
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to
ensure your safety:
•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest
component at the bottom of the rack.
•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in
the rack.
Statement 1006
Attaching Brackets to the Switch
Figure 3-8 shows how to attach a 19-inch bracket to one side of the switch. Follow the same steps to
attach the second bracket to the opposite side.
Figure 3-8Attaching the 19-inch Brackets for Rack-Mounting
1Phillips flat-head screws
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Chapter 3 Switch Installation (8- and 12-Port Switches)
2x
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Catalyst 2960
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Mounting the Switch in a 19-Inch Rack
After the brackets are attached to the switch, insert the switch into the 19-inch rack, and align the bracket
in the rack. Use either the 10-32 pan-head screws or the 12-24 pan-slotted screws to secure the switch
in the rack, as shown in Figure 3-9.
NoteWe strongly recommend that you allow at least 1.75 inches (4 cm) of clearance above each switch in the
rack.
Figure 3-9Mounting the Switch in a 19-Inch Rack
Installing the Switch
1Phillips machine screws
After the switch is mounted in the rack:
1. (Optional) Secure the AC power cord. See “Securing the AC Power Cord” section on page 3-19.
2. Power on the switch. See the “Verifying Switch Operation” section on page 3-7.
3. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
4. Connect to the front-panel ports.
Wall-Mounting (with Rack-Mount Brackets)
Installing the Catalyst 3560-8PC switch or the Catalyst 3560 12-PC-S switch in a 19-inch rack requires
a bracket kit that is not included with the switch (RCKMNT-19-CMPCT=).
Step 1Attach a 19-inch bracket to one side of the switch. Follow the same steps to attach the second bracket to
the opposite side, as shown in Figure 3-10.
Step 2Mount the switch with the front panel facing down, as shown in Figure 3-10.
For the best support of the switch and cables, make sure the switch is attached securely to wall studs or
to a firmly attached plywood mounting backboard.
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Installing the Switch
Chapter 3 Switch Installation (8- and 12-Port Switches)
Do not wall-mount the switch with its front panel facing up or sideways. According to safety regulations,
wall-mount the switch with its front panel facing down to prevent airflow restriction and to provide
easier access to the cables.
Figure 3-10Mounting the Switch on a Wall
12
200916
1Phillips flat-head screws2User-supplied screws
3-18
After the switch is mounted on the wall:
1. (Optional) Secure the AC power cord. See “Securing the AC Power Cord” section on page 3-19.
2. Power on the switch. See the “Verifying Switch Operation” section on page 3-7.
3. Connect to a 10/100 or 10/100/1000 port, and run Express Setup. See the Catalyst 3560 Switch
Getting Started Guide for instructions. To use the CLI setup program, see Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
4. Connect to the front-panel ports.
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Chapter 3 Switch Installation (8- and 12-Port Switches)
Securing the AC Power Cord
The AC power-cord retainer is an optional part (PWR-CLIP-CMP).
Step 1Insert the power-cord retainer wire into the slot on the plastic holder.
Step 2Attach the plastic holder onto the switch rear panel with the supplied screw (see Figure 3-11).
Figure 3-11Insert the Power-Cord Retainer
Step 3Rotate the wire to the right side of the AC power cord connector, and insert the AC power cord (see
Figure 3-12).
Installing the Switch
250519
Step 4
Figure 3-12Insert the AC Power Cord
250520
Place the power cord bushing on the power cord with the opening at the top. The retainer wire only fits
into one slot on the bushing. Move the retainer wire into the bushing slot (see Figure 3-13).
Figure 3-13Attach the Power-Cord Bushing
250521
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Step 5Slide the bushing so that it rests against the power-cord connector, and then rotate the bushing clockwise
until the bushing is securely fastened and its opening is on the right side of the power cord (see
Figure 3-14).
Catalyst 3560 Switch Hardware Installation Guide
3-19
Where to Go Next
250522
25052
3
250524
Step 6Insert the securing clip in the opening of the bushing (see Figure 3-15).
Chapter 3 Switch Installation (8- and 12-Port Switches)
Figure 3-14Rotate the Bushing Clockwise
Figure 3-15Insert the Securing Clip
After the power cord is correctly secured, it looks like this:
Where to Go Next
If the default configuration is satisfactory, the switch does not need further configuration. You can use
any of these management options to change the default configuration:
• Start the device manager, which is in the switch memory, to manage individual switches. The device
manager is a web interface that offers quick configuration and monitoring. You can access the
device manager from anywhere in your network through a web browser. For more information, see
the device manager online help.
• Start the Network Assistant application, which is described in the Getting Started with Cisco
Network Assistant guide. Through this GUI, you can configure and monitor a switch cluster or an
individual switch.
• Use the CLI from the console to configure the switch as a member of a cluster or as an individual
switch. See the Catalyst 3560 Switch Software Configuration Guide and the Catalyst 3560 Switch
Command Reference on Cisco.com for information on using the CLI with a Catalyst 3560 switch.
3-20
• Start an SNMP application such as the CiscoView application.
Catalyst 3560 Switch Hardware Installation Guide
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CHAP T E R
4
Troubleshooting
The LEDs on the front panel provide troubleshooting information about the switch. They show failures
in the power-on self-test (POST), port-connectivity problems, and overall switch performance. For a full
description of the switch LEDs, see the “LEDs” section on page 1-11.
You can also get statistics from the browser interface, from the command-line interface (CLI), or from
a Simple Network Management Protocol (SNMP) workstation. See the software configuration guide, the
switch command reference guide on Cisco.com, or the documentation that came with your SNMP
application for details.
This chapter describes these topics for troubleshooting problems:
• Diagnosing Problems, page 4-1
• Clearing the Switch IP Address and Configuration, page 4-5
• Locating the Switch Serial Number, page 4-6
Diagnosing Problems
The LEDs on the front panel provide troubleshooting information about the switch. They show POST
failures, port-connectivity problems, and overall switch performance. You can also get statistics from
the CLI or from an SNMP workstation. See the software configuration guide and the switch command
reference on Cisco.com or the documentation that came with your SNMP application for more
information.
• Evaluate Switch POST Results, page 4-2
• Monitor Switch LEDs, page 4-2
• Verify Switch Connections, page 4-2
• Monitor Switch Performance, page 4-4
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4-1
Diagnosing Problems
Evaluate Switch POST Results
As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the
switch functions properly. It might take several minutes for the switch to complete POST.
When the switch begins POST, the system LED slowly blinks green. When POST completes, the system
LED blinks amber. If POST fails, the system LED remains amber. If POST completes successfully, the
system LED rapidly blinks green.
NotePOST failures are usually fatal. Contact your Cisco technical support representative if your switch does
not pass POST.
Monitor Switch LEDs
Look at the port LEDs for troubleshooting information about the switch. See the “LEDs” section on
page 1-11 for descriptions of the LED colors and their meanings.
Chapter 4 Troubleshooting
Verify Switch Connections
Review these sections when troubleshooting switch connectivity problems:
• Bad or Damaged Cable, page 4-2
• Ethernet and Fiber Cables, page 4-3
• Link Status, page 4-3
• Transceiver Module Port Issues, page 4-3
• Port and Interface Settings, page 4-4
• Ping the End Device, page 4-4
• Spanning Tree Loops, page 4-4
Bad or Damaged Cable
Always look at the cable for marginal damage or failure. A cable might connect at the physical layer but
then cause packet corruption because of subtle damage to its wiring or connectors. You can identify this
situation because the port will have many packet errors, or the port constantly loses and regains link. In
these situations:
• Change the copper or fiber-optic cable with a known, good cable if necessary.
• Look for broken or missing pins on cable connectors.
• Rule out any insufficient patch panel connections or media convertors between the source and the
destination. If possible, bypass the patch panel or eliminate faulty media convertors, such as
fiber-optic-to-copper convertors.
• Try using the cable in another port or interface to see if the problem also exists there.
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Chapter 4 Troubleshooting
Ethernet and Fiber Cables
Make sure that you have the correct cable type for the connection:
• For Ethernet, use Category 3 copper cable for 10 Mb/s unshielded twisted pair (UTP) connections.
Use either Category 5, Category 5e, or Category 6 UTP for 10/100 or 10/100/1000 Mb/s
connections.
• For fiber-optic connectors, verify that you have the correct cable for the distance and port type.
Make sure that the ports on the connected device match and that they use the same type of encoding,
optical frequency, and fiber type. For more information about cabling, see Appendix B, “Connector
and Cable Specifications.”
• For copper connections, determine if a crossover cable was used when a straight-through cable was
required or the reverse. Enable auto-MDIX on the switch, or replace the cable.
Link Status
Verify that both sides have link. A single broken wire or one shutdown port can cause one side to show
link, but the other side does not have link.
A link LED does not guarantee that the cable is fully functional. The cable might have encountered
physical stress that causes it to function at a marginal level. If the link light for the port does not come on:
• Connect the cable from the switch to a known, good device.
Diagnosing Problems
• Make sure that both ends of the cable are connected to the correct ports.
• Verify that both devices have power.
• Verify that you are using the correct cable type. See Appendix B, “Connector and Cable
Specifications.” for more information.
• Look for loose connections. Sometimes a cable appears to be seated, but is not. Disconnect and then
reconnect the cable.
Transceiver Module Port Issues
Use only Cisco small form-factor (SFP) modules on the switch. Each Cisco module has an internal serial
EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify
and validate that the module meets the requirements for the switch. Look for these items:
• Bad or incorrect SFP module. Exchange the suspect module with a known, good module. Verify that
this module supports this platform. See the “Features” section on page 1-1 for a list of supported
SFP modules.
• Use the show interfaces privileged EXEC command to verify the port or module error-disabled,
disabled, or shutdown status. Re-enable the port if necessary.
• Make sure that all you have properly cleaned and securely connected all fiber-optic connections.
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4-3
Diagnosing Problems
Port and Interface Settings
An obvious but sometimes overlooked cause of port connectivity failure is a disabled port. Verify that
the port or interface is not disabled or for some reason powered off. If a port or interface is manually
shut down on one or the other side of the link, the link does not come up until you re-enable the port.
Use the show interfaces privileged EXEC command to verify the port or interface error-disabled,
disabled, or shutdown status on both sides of the connection. If necessary, re-enable the port or the
interface.
Ping the End Device
Verify the end device connection by first pinging it from the directly connected switch, and then work
your way back port by port, interface by interface, trunk by trunk, until you find the source of the
connectivity issue. Make sure that each switch can identify the end device MAC address in its
Content-Addressable Memory (CAM) table.
Spanning Tree Loops
Spanning Tree Protocol (STP) loops can cause serious performance issues that might appear to be port
or interface problems. In this situation, the switch bandwidth is used repeatedly by the same frames,
crowding out legitimate traffic.
A unidirectional link can cause loops. This occurs when the traffic that the switch sends is received by
its neighbor, but the switch does not receive the traffic that is sent from the neighbor. A broken
fiber-optic cable, other cabling, or a port issue could cause this one-way communication.
Chapter 4 Troubleshooting
You can enable the UniDirectional Link Detection (UDLD) protocol on the switch to help identify
difficult-to-find unidirectional link problems. UDLD supports a normal mode of operation (the default)
and an aggressive mode. In normal mode, UDLD detects unidirectional links because of incorrectly
connected interfaces on fiber-optic connections. In aggressive mode, UDLD also detects unidirectional
links caused by one-way traffic on fiber-optic and twisted-pair links and by incorrectly connected
interfaces on fiber-optic links. For information about enabling UDLD on the switch, see the
“Understanding UDLD” section in the software configuration guide.
Monitor Switch Performance
Review these sections when you troubleshoot switch performance problems:
• Speed, Duplex, and Autonegotiation, page 4-4
• Autonegotiation and Network Interface Cards, page 4-5
• Cabling Distance, page 4-5
Speed, Duplex, and Autonegotiation
If the port statistics show a large number of alignment errors, frame check sequence (FCS), or
late-collisions errors, a speed or duplex mismatch might be the problem.
A common issue with speed and duplex occurs when the duplex settings are mismatched between two
switches, between a switch and a router, or between the switch and a workstation or server. This can
happen when you manually set the speed and duplex or because of autonegotiation issues between the
two devices.
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Chapter 4 Troubleshooting
These circumstances can result in a mismatch:
• A manually set speed or duplex parameter is different from the manually set speed or duplex
parameter on the connected port.
• A port is set to autonegotiate, and the connected port is set to full duplex with no autonegotiation.
To maximize switch performance and to ensure a link, follow one of these guidelines when you set or
change the settings for duplex and speed:
• Let both ports autonegotiate both speed and duplex.
• Manually set the speed and duplex parameters for the ports on both ends of the connection.
• If a remote device does not autonegotiate, configure the duplex settings on the two ports to match.
The speed parameter can adjust itself even if the connected port does not autonegotiate.
Autonegotiation and Network Interface Cards
Problems sometimes occur between the switch and third-party network interface cards (NICs). By
default, the switch ports and interfaces are set to autonegotiate. It is common for devices such as laptop
computers or other devices to also be set to autonegotiate, yet sometimes autonegotiation issues occur.
Clearing the Switch IP Address and Configuration
To troubleshoot autonegotiation problems, try to manually set both sides of the connection. If this does
not solve the problem, the firmware or software on your NIC card might be causing the problem.
Upgrade the NIC card driver to the latest version available from the manufacturer.
Cabling Distance
If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable
distance from the switch to the connected device meets the recommended guidelines. See Appendix B,
“Connector and Cable Specifications,” for cabling guidelines.
Clearing the Switch IP Address and Configuration
If you have configured a new switch with an incorrect IP address, you can clear the IP address that is
configured on the switch.
CautionThis procedure clears the IP address and all configuration information that is stored on the switch. Do
not follow this procedure unless you want to completely reconfigure the switch.
Follow these steps to return your switch to the factory default settings:
1. Press and hold the Mode button.
The switch LEDs begin blinking after about 2 seconds. If the switch is not configured, the LEDs
above the Mode button turn green. You can omit this step and run Express Setup to configure the
switch.
2. Continue holding down the Mode button. The LEDs stop blinking after an additional 8 seconds, and
then the switch reboots.
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4-5
Locating the Switch Serial Number
RATING
100-200V ~
5.0A-2.5A, 50-60 HZ
CONSOLE
DC INPUTS FOR REMOTE
POWER SUPPLY
SPECIFIED IN MANUAL
+12v @7.5A -48 @7.8A
116113
SN: AAANNNNXXXX
CONSOLE
126758,
781-00304-01A0
SN: XXXNNNNXXXX
RATING
100-200V ~
5.0A-2.5A, 50-60 HZ
CONSOLE
DC INPUTS FOR REMOTE
POWER SUPPLY
SPECIFIED IN MANUAL
+12v @7.5A -48 @7.8A
116112
SN: AAANNNNXXXX
The switch now behaves like an unconfigured switch. You can configure the switch by using Express
Setup as described in the switch getting started guide that is included with the switch.
You can also configure the switch by using the CLI setup procedure described in Appendix D,
“Configuring the Switch with the CLI-Based Setup Program.”
Locating the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the serial number of your switch. See
Figure 4-1 through Figure 4-5 to locate the serial number on your switch. You can also use the show
version command to get the serial number.
Figure 4-1Serial Number Location on the Catalyst 3560-24PS and 3560V2-24PS Switch
Chapter 4 Troubleshooting
Figure 4-2Serial Number Location on the Catalyst 3560-24TS-S and 3560V2-24TS Switch
Figure 4-3Serial Number Location on the Catalyst 3560-48PS and 3560V2-48PS Switch
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Chapter 4 Troubleshooting
CONSOLE
SN: XXXNNNNXXXX
CONSOLE
D
C
IN
P
U
T
S
F
O
R
R
E
M
O
T
E
P
O
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U
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S
P
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D
IN
M
A
N
U
A
L
119952, 781-00290-01
STACK 1
STACK 2
SN: XXXNNNNXXXX
250518, 781-00604-01 A0
SN: XXXNNNNXXXX
Figure 4-4Serial Number Location on the Catalyst 3560-48TS-S and 3560V2-48TS Switch
Figure 4-5Serial Number Location on the Catalyst 3560-48TS, Catalyst 3560G-48PS, Catalyst
Locating the Switch Serial Number
3750G-48TS, and Catalyst 3750G-48PS Switches
Figure 4-6Serial Number Location on the Catalyst 3560 8-PS and the Catalyst 3560 12-PS-S
Switches
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Catalyst 3560 Switch Hardware Installation Guide
4-7
Locating the Switch Serial Number
Chapter 4 Troubleshooting
4-8
Catalyst 3560 Switch Hardware Installation Guide
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APPENDIX
A
Technical Specifications
• Table A-1 on page A-1, Environmental Ranges for all Catalyst 3560 Switches
• Table A-2 on page A-2, Technical Specifications for the Catalyst 3560-24PS Switch
• Table A-3 on page A-2, Specifications for the Catalyst 3560-48PS Switch
• Table A-4 on page A-3, Specifications for the Catalyst 3560-24TS-S Switch
• Table A-5 on page A-3, Specifications for the Catalyst 3560-48TS-S Switch
• Table A-6 on page A-3, Specifications for the Catalyst 3560-8PC and Catalyst 3560-12PC Switches
• Table A-7 on page A-4, Specifications for the Catalyst 3560G-24TS Switch
• Table A-8 on page A-4, Specifications for the Catalyst 3560G-24PS Switch
• Table A-9 on page A-5, Specifications for the Catalyst 3560G-48TS Switch
• Table A-10 on page A-5, Specifications for the Catalyst 3560G-48PS Switch
• Table A-11 on page A-5, Specifications for the Catalyst 3560V2-48PS and 3560V2-24PS Switch
• Table A-12 on page A-6, Specifications for the Catalyst 3560V2-48TS and 3560V2-24TS Switch
• Table A-13 on page A-6, Specifications for the Catalyst 3560V2-24TS-SD Switch
Table A-1Environmental Ranges for all Catalyst 3560 Switches
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
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Catalyst 3560 Switch Hardware Installation Guide
A-1
Appendix A Technical Specifications
Table A-2Technical Specifications for the Catalyst 3560-24PS Switch
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
5.5 A to 2.8 A, 50 to 60 Hz
DC input voltage for RPS 675+ 12 V@7.5 A and –48 V@7.8 A
Maximum power consumption485 W
Maximum power dissipation115 W, 393 BTUs per hour
Power rating0.485 KVA
Power over Ethernet
15.4 W per port maximum, 370 W switch maximum
Physical Dimensions
Weight11.3 lb (5.14 kg)
Dimensions (H x D x W)1.73 x 11.81 x 17.5 in. (4.39 x 30 x 44.45 cm)
Table A-3Specifications for the Catalyst 3560-48PS Switch
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
5.5 to 2.8 A, 50 to 60 Hz
DC input voltages for RPS 675+ 12 V@7.5 A and –48 V@7.8 A
Maximum power consumption530 W
Maximum power dissipation160 W, 546 BTUs per hour
Power rating0.53 KVA
Power over Ethernet
Range from 4 to 15.4 W per port, up to 370-W switch maximum
Physical Dimensions
Weight13.2 lb (6 kg)
Dimensions (H x D x W)1.73 x 14.85 x 17.5 in. (4.39 x 37.72 x 44.45 cm)
A-2
Catalyst 3560 Switch Hardware Installation Guide
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Appendix A Technical Specifications
Table A-4Specifications for the Catalyst 3560-24TS-S Switch
Power Requirements
AC input voltage100 to 240 VAC (autoranging) 450 to 190 mA,
DC input voltages for RPS 675+ 12 V@ 5 A
Power consumption45 W
Maximum power consumption45 W, 154 BTUs per hour
Maximum power dissipation0.075 KVA
Physical Dimensions
Weight8.5 lb (3.9 kg)
Dimensions (H x D x W)1.73 x 11.81 x 17.5 in. (4.39 x 30 x 44.45 cm)
Table A-5Specifications for the Catalyst 3560-48TS-S Switch
50 to 60 Hz
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
650 to 270 mA, 50 to 60 Hz
DC input voltages for RPS 675+ 12 V@ 5 A
Maximum power consumption65 W
Maximum power dissipation65 W, 222 BTUs per hour
Power rating0.110 KVA
Physical Dimensions
Weight9.1 lb (4.1 kg)
Dimensions (H x D x W)1.73 x 11.81 x 17.5 in. (4.39 x 30 x 44.45 cm)
Table A-6Specifications for the Catalyst 3560-8PC and Catalyst 3560-12PC Switches
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
2.5 to 1.3 A, 50 to 60 Hz
Maximum power consumption204 W
Maximum power dissipation80 W, 12 BTUs per hour
Power rating0.2 KVA
Power over Ethernet
Up to 124-W switch maximum
Physical Dimensions
Weight5 lb (2.3 kg)
Dimensions (H x D x W)1.73 x 9.1 x 10.6 in. (4.4 x 23 x 26.9 cm)
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Catalyst 3560 Switch Hardware Installation Guide
A-3
Appendix A Technical Specifications
Table A-7Specifications for the Catalyst 3560G-24TS Switch
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
1.5 to 3 A, 50 to 60 Hz
DC input voltages for RPS 675+ 12 V@10.5 A
Maximum power consumption100 W
Maximum power dissipation100 W, 314 BTUs per hour
Power rating0.10 KVA
Physical Dimensions
Weight12 lb (5.44 kg)
Dimensions (H x D x W)1.73 x 14.9 x 17.5 in. (4.39 x 37.8 x 44.45 cm)
Table A-8Specifications for the Catalyst 3560G-24PS Switch
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
4 to 8 A, 50 to 60 Hz
DC input voltages for RPS 675+ 12 V@14 A and –48 V@7.8 A
Maximum power consumption520 W
Maximum power dissipation170 W, 534 BTUs per hour
Power rating0.52 KVA
Power over Ethernet
Range from 4 to 15.4 W per port, up to 370 W switch maximum
Physical Dimensions
Weight13.5 lb (6.1 kg)
Dimensions (H x D x W)1.73 x 14.9 x 17.5 in. (4.39 x 37.8 x 44.45 cm)
A-4
Catalyst 3560 Switch Hardware Installation Guide
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Appendix A Technical Specifications
Table A-9Specifications for the Catalyst 3560G-48TS Switch
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
DC input voltages for RPS 675+ 12 V@17.5 A
Maximum power consumption160 W
Maximum power dissipation160 W, 500 BTUs per hour
Power rating0.16 KVA
Physical Dimensions
Weight14 lb (6.4 kg)
Dimensions (H x D x W)1.73 x 16.1 x 17.5 in. (4.39 x 40.9 x 44.45 cm)
Table A-10Specifications for the Catalyst 3560G-48PS Switch
3 to 1.5 A, 50 to 60 Hz
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
4 to 8 A, 50 to 60 Hz
DC input voltages for RPS 675+ 12 V@14 A and –48 V@7.8 A
Maximum power consumption560 W
Maximum power dissipation220 W, 690 BTUs per hour
Power rating0.56 KVA
Power over Ethernet
Range from 4 to 15.4 W per port, up to 370 W switch maximum
Physical Dimensions
Weight15.5 lb (7.03 kg)
Dimensions (H x D x W)1.73 x 16.1 x 17.5 in. (4.39 x 40.9 x 44.45 cm)
Table A-11Specifications for the Catalyst 3560V2-48PS and 3560V2-24PS Switch
Environmental Ranges
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
4 to 8 A, 50 to 60 Hz
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Catalyst 3560 Switch Hardware Installation Guide
A-5
Appendix A Technical Specifications
Table A-11Specifications for the Catalyst 3560V2-48PS and 3560V2-24PS Switch (continued)
Environmental Ranges
DC input voltages for
RPS 2300 and 675
Power consumption560 W
Power dissipation220 W, 690 BTUs per hour
Power rating0.56 kVA
Power over Ethernet
Range from 4 to 15.4 W per port, up to 370 W switch maximum
Physical Dimensions
Weight11.3 lb (5.1 kg)
Dimensions (H x W x D) 1.73 x 17.5 x 11.8 in. (4.4 x 44.5 x 30.1 cm)
Table A-12Specifications for the Catalyst 3560V2-48TS and 3560V2-24TS Switch
+12 V@14 A and –48 V@7.8 A
Environmental Ranges
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
Power Requirements
AC input voltage100 to 240 VAC (autoranging)
0.8 to 1.5 A, 50 to 60 Hz
DC input voltages for
+12 V@17 A
RPS 2300 and 675
Power consumption180 W, 615 BTUs per hour
Power rating0.180 kVA
Physical Dimensions
Weight8.5 lb (3.9 kg)
Dimensions (H x W x D) 1.73 x 11.81 x 17.5 in. (4.4 x 30 x 44.45 cm)
Table A-13Specifications for the Catalyst 3560V2-24TS-SD Switch
A-6
Environmental Ranges
Operating temperature32 to 113°F (0 to 45°C)
Storage temperature–13 to 158°F (–25 to 70°C)
Relative humidity10 to 85% (noncondensing)
Operating altitudeUp to 10,000 ft (3049 m)
Storage altitudeUp to 15,000 ft (4573 m)
Catalyst 3560 Switch Hardware Installation Guide
OL-6337-07
Appendix A Technical Specifications
Table A-13Specifications for the Catalyst 3560V2-24TS-SD Switch (continued)
Environmental Ranges
Power Requirements
DC input voltage–36 to –72 VDC
Power consumption94 W, 321 BTUs per hour
Physical Dimensions
Weight9 lb (4.1 kg)
Dimensions (H x W x D) 1.73 x 17.5 x 11.8 in. (4.4 x 44.5 x 30.1 cm)
3 to 1.5 A
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Catalyst 3560 Switch Hardware Installation Guide
A-7
Appendix A Technical Specifications
A-8
Catalyst 3560 Switch Hardware Installation Guide
OL-6337-07
Connector and Cable Specifications
This appendix describes the Catalyst 3560 switch ports and the cables and adapters that you use to
connect the switch to other devices and includes these sections:
• “Connector Specifications” section on page B-1
• “Cable and Adapter Specifications” section on page B-4
Connector Specifications
• 10/100 and 10/100/1000 Ports, page B-1
• SFP Module Ports, page B-2
• Dual-Purpose Ports, page B-3
• Console Port, page B-3
APPENDIX
B
10/100 and 10/100/1000 Ports
The 10/100 and 10/100/1000 Ethernet ports use standard RJ-45 connectors and Ethernet pinouts with
internal crossovers. These ports have the send (TD) and receive (RD) signals internally crossed so that
a twisted-pair straight-through cable and adapter can be attached to the port. Figure B-1 shows the pinout
for a 10/100 port.
OL-6337-07
Catalyst 3560 Switch Hardware Installation Guide
B-1
Connector Specifications
H5318
23145678PinLabel
1
2
3
4
5
6
7
8
RD+
RD-
TD+
NC
NC
TD-
NC
NC
23145678PinLabel
1
2
3
4
5
6
7
8
TP0+
TP0-
TP1+
TP2+
TP2-
TP1-
TP3+
TP3-
58476
Appendix B Connector and Cable Specifications
Figure B-110/100 Port Pinouts
Figure B-2 shows the pinout for a 10/100/1000 port.
Figure B-210/100/1000 Port Pinouts
SFP Module Ports
B-2
Catalyst 3560 Switch Hardware Installation Guide
The Catalyst 3560 switch uses SFP modules for fiber-optic and copper uplinks. See the Catalyst 3560
release notes for a list of supported SFP modules.
Figure B-3Fiber-Optic SFP Module LC Connector
OL-6337-07
Appendix B Connector and Cable Specifications
23145678PinLabel
1
2
3
4
5
6
7
8
TP0+
TP0-
TP1+
TP2+
TP2-
TP1-
TP3+
TP3-
23145678PinLabel
1
2
3
4
5
6
7
8
TP0+
TP0-
TP1+
TP2+
TP2-
TP1-
TP3+
TP3-
Figure B-4Copper SFP Module RJ-45 Connector
Dual-Purpose Ports
Connector Specifications
The Ethernet port on a dual-purpose port uses standard RJ-45 connectors. Figure B-5 shows the pinouts.
Figure B-510/100/1000 Port Pinouts
The SFP module slot on a dual-purpose port uses SFP modules for fiber-optic and copper uplink ports.
See the Catalyst 3560 release notes for a list of supported SFP modules.
NoteThe auto-MDIX feature is enabled by default. For configuration information for this feature, see the
switch software configuration guide or the switch command reference.
Console Port
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The console port uses an 8-pin RJ-45 connector, described in Tabl e B - 2 and Ta b le B- 3. The
RJ-45-to-DB-9 adapter cable connects the console port of the switch to a console PC. You need an
RJ-45-to-DB-25 female DTE adapter (ACS-DSBUASYN=) to connect the switch console port to a
terminal. For console port and adapter pinout information, see Tab le B- 2 and Ta b le B- 3.
Catalyst 3560 Switch Hardware Installation Guide
B-3
Cable and Adapter Specifications
Cable and Adapter Specifications
• SFP Module Cable Specifications, page B-4
• Two Twisted-Pair Cable Pinouts, page B-5
• Four Twisted-Pair Cable Pinouts for 1000BASE-T Ports, page B-6
• Identifying a Crossover Cable, page B-6
• Adapter Pinouts, page B-7
SFP Module Cable Specifications
Table B - 1 lists the cable specifications for the fiber-optic SFP module connections. Each port must
match the wave-length specifications on the other end of the cable, and for reliable communications, the
cable must not exceed the required cable length. Copper 1000BASE-T SFP transceivers use standard
four twisted-pair, Category 5 or greater cable at lengths up to 328 feet (100 meters).
Table B-1Fiber-Optic SFP Module Port Cabling Specifications
Appendix B Connector and Cable Specifications
SFP Module
100BASE-BX
(GLC-FE-100BX-D
GLC-FE-100BX-U)
100BASE-FX
(GLC-GE-100FX)
100BASE-FX
(GLC-FE-100FX)
100BASE-LX
(GLC-FE-100LX)
1000BASE-BX10-D
(GLC-BX-D)
1000BASE-BX10-U
(GLC-BX-U)
1000BASE-SX
(GLC-SX-MM)
1000BASE-LX/LH
(GLC-LH-SM)
1000BASE-ZX
(GLC-ZX-SM
Wavelength
(nanometers)Fiber Type
1310 TX
SMFG.652
Core Size/Cladding
Size (micron)
2
1550 RX
1310MMF50/125
62.5/125
1310MMF50/125
62.5/125
1310SMFG.652
1490 TX
SMFG.652
2
2
1310 RX
1310 TX
SMFG.652
2
1490 RX
850MMF62.5/125
62.5/125
50/125
50/125
SMF
3
62.5/125
50/125
50/125
2
G.652
2
1310MMF
1550SMFG.652
Modal Bandwidth
(MHz/km)
1
Cable Distance
—32,810 feet (10 km)
500
500
500
500
6,562 feet (2 km)
6,562 feet (2 km)
6,562 feet (2 km)
6,562 feet (2 km)
—32,810 feet (10 km)
—32,810 feet (10 km)
—32,810 feet (10 km)
160
200
400
500
500
400
500
—
—43.4 to 62 miles
722 feet (220 m)
902 feet (275 m)
1640 feet (500 m)
1804 feet (550 m)
1804 feet (550 m)
1804 feet (550 m)
1804 feet (550 m)
32,810 feet (10 km)
(70 to 100 km)
4
B-4
Catalyst 3560 Switch Hardware Installation Guide
OL-6337-07
Appendix B Connector and Cable Specifications
Switch
3 TD+
6 TD–
1 RD+
2 RD–
Router or PC
3 RD+
6 RD–
1 TD+
2 TD–
H5578
Switch
3 TD+
6 TD–
1 RD+
2 RD–
Switch
3 TD+
6 TD–
1 RD+
2 RD–
Table B-1Fiber-Optic SFP Module Port Cabling Specifications (continued)
Cable and Adapter Specifications
Wavelength
SFP Module
CWDM 1470, 1490,
(nanometers)Fiber Type
SMFG.652
Core Size/Cladding
Size (micron)
2
Modal Bandwidth
(MHz/km)
1
Cable Distance
—62 miles (100 km)
1510, 1530,
1550, 1570,
1590, 1610
DWDMITU channels
————
21-59
1. Modal bandwidth applies only to multimode fiber.
2. A mode-field diameter/cladding diameter = 9 micrometers/125 micrometers
3. A mode-conditioning patch cord is required. Using an ordinary patch cord with MMF, 1000BASE-LX/LH SFP modules, and a short link distance
can cause transceiver saturation, resulting in an elevated bit error rate (BER). When using the LX/LH SFP module with 62.5-micron diameter MMF,
you must also install a mode-conditioning patch cord between the SFP module and the MMF cable on both the sending and receiving ends of the
link. The mode-conditioning patch cord is required for link distances greater than 984 feet (300 m).
4. 1000BASE-ZX SFP modules can send data up to 62 miles (100 km) by using dispersion-shifted SMF or low-attenuation SMF; the distance depends
on the fiber quality, the number of splices, and the connectors.
Two Twisted-Pair Cable Pinouts
Figure B-6 and Figure B-7 show the schematics of two twisted-pair cables for connecting to 10BASE-T-
Four Twisted-Pair Cable Pinouts for 1000BASE-T Ports
Figure B-8 and Figure B-9 show the schematics of four twisted-pair cables for 1000BASE-T SFP
module ports on Catalyst 3560 switches.
Figure B-8Four Twisted-Pair Straight-Through Cable Schematic for 1000BASE-T Ports
Figure B-9Four Twisted-Pair Crossover Cable Schematics for 1000BASE-T Ports
Identifying a Crossover Cable
To identify a crossover cable, compare the two modular ends of the cable. Hold the cable ends
side-by-side, with the tab at the back. The wire connected to the pin on the outside of the left plug should
be a different color from the wire connected to the pin on the inside of the right plug. (See Figure B-10.)
B-6
Catalyst 3560 Switch Hardware Installation Guide
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Appendix B Connector and Cable Specifications
Pin 1
200915
Pin 1
Pin 1 on one connector and
pin 1 on the other connector
should be different colors.
Figure B-10Identifying a Crossover Cable
Adapter Pinouts
Table B - 2 lists the pinouts for the console port, the RJ-45-to-DB-9 adapter cable, and the console device.
Table B-2Console Port Signaling Using a DB-9 Adapter
Cable and Adapter Specifications
Switch
Console
Port (DTE)
SignalDB-9 PinSignal
RJ-45-to-DB-9
Terminal Adapter
Console
Device
RTS8CTS
DTR6DSR
TxD2RxD
GND5GND
GND5GND
RxD3TxD
DSR4DTR
CTS7RTS
Table B - 3 lists the pinouts for the console port, RJ-45-to-DB-25 female DTE adapter, and the console
device.
NoteYou can order an RJ-45-to-DB-25 female DTE adapter, which is not supplied with the switch
(ACS-DSBUASYN=).
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Catalyst 3560 Switch Hardware Installation Guide
B-7
Cable and Adapter Specifications
Table B-3Console Port Signaling Using a DB-25 Adapter
Switch
Console
Port (DTE)
SignalDB-25 PinSignal
RTS5C TS
DTR6DSR
TxD3RxD
GND7GND
GND7GND
RxD2TxD
DSR20DTR
CTS4RTS
RJ-45-to-DB-25
Terminal Adapter
Appendix B Connector and Cable Specifications
Console
Device
B-8
Catalyst 3560 Switch Hardware Installation Guide
OL-6337-07
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