Catalyst 2984G, 2948G-GE-TX,
and 2980G Switch Hardware
Installation Guide
October 2003
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-786286=
Text Part Number: 78-6286-05
THE SPECIFICAT IONS AND IN FORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS I N T HI S MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR T HE A CCOMPANYING PRODUCT ARE SET FOR TH IN T HE INFORMATION
PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO
LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause h armful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC comp liance of Cl ass B devices: The equipm ent descr ibed in thi s manual gener ates and may radi ate
radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television
reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in
part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference wi ll not occur in a particular installation.
Modifying the equipm ent wit hout C isco’s written autho rizatio n may re sul t in the equipm ent no lon ger comply ing with FC C re quirem ents for Class
A or Class B digital devices. In that event, your right to use the equ ipment m ay be limit ed by FCC regulati ons, and yo u may be r equi red t o correct
any interference to radio or television communi cations at you r own expense.
You can det ermine wh ether your equipmen t is causing interf erence by turning it off. If the interference stop s, it was probabl y caused by the Cisco
equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by
using one or more of the following measures :
• Turn the television or radio antenna until the interfe rence stops .
• Move the equipment to one side or the other of the te levision or radio .
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is , make certain the equi pment and the television
or radio are on circuits controlled by different circuit br eakers or fuses.)
Modifications to this product no t authori zed by Cisco Syst ems, Inc. could void the FCC app roval and negate your authori ty to oper ate the product.
The Cisco implementation of TCP header com pression i s an adap tati on o f a pr ogr am d eveloped by the University of California, Berkeley (UCB) as
PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICU LAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR
INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks
of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet,
ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, C CNA, CCN P, Cisco, the Cisco Certifi ed Intern etwork E xpert l ogo, Cisco I OS, th e Cisco IOS logo,
Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChanne l,
EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightSt ream, MGX,
MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routin g, Pre-Routing, Ra te M U X, Registrar, Sc riptShare ,
SlideCast, SMARTnet, Strata View Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransP ath, and VCO
are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply
a partnership relationship betw een Cisco and any oth er company . (0304R)
Catalyst 2984G, 2948G- GE-TX , and 2980 G Swit ch Hardware Installation Guide
Cisco TAC Website xxv
Opening a TAC Ca se xxv
TAC Case Priori ty Definitions xxv
Obtaining Additional Publi cations and In formation xxvi
1Product Overview 1-1
Switch Description 1-1
GBIC Module Support 1-3
SFP Module Support 1-3
Switch Features 1-4
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Contents
Port Loca ti ons 1-6
10/100 and 10/100/1000 Ports 1-6
Catalyst 29 48G and 2980G Sw itch Ports 1-7
Catalyst 2948G-GE-TX Switch Ports 1-7
Switch Components 1-7
Management Ports 1-8
Console Serial Port 1-8
10BASE-T and 10/100BASE-T Ports 1-8
Front Panel LE Ds 1-8
Airflow 1-9
Power Supplies 1-11
CHAPTER
CHAPTER
2Site Planning 2-1
Site Power Requirements and Heat Dissipation 2-2
System Ground Conn ection Guidelines (Catalyst2948G and 2980G Switches
Only)
2-3
Connecting the Switch to Earth Ground 2-5
Site-Planning Checklist 2-7
3Installing the Swi tch 3-1
Preparing for Installati on 3-2
EMC Regulatory Statements 3-2
U.S.A. 3-2
Taiwan 3-2
VCCI Class A Notice for Japan 3-3
Korea 3-3
Class A Notice for Hungary 3-4
Checking the Shipping Container 3-4
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Catalyst 2948G and 2980G Switc h es 3-4
Catalyst 2948G-GE-TX Switches 3-5
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Installing the Catalyst 2948G and 2980G Switches 3-6
Required Installation Tools 3-6
Rack-Mounting the Catalyst2948G and 2980G Switches 3-7
Installing the Catalyst 2948G-G E-TX Switch 3-9
Rack-Mounting the Catalyst 2948G-GE-TX Switch 3-10
Removing Screws from the Switch 3-10
Attaching Bra ckets to the Switch 3-11
Mounting the Switch in a Rack 3-14
Attaching the C able Guide 3-15
Wall-Mounting the Catalyst 2948G-GE-TX Switch 3-16
Attaching the Brackets to the Switch for Wall-Mounting 3-16
Attaching the RPS Connector Cover 3-17
Mounting the Switch on a Wall 3-17
Contents
CHAPTER
Mounting the Catalyst 2948G-GE-TX Switch on a Table or Shelf 3-19
Connecting Power to the Switches 3-19
Connecting to 10/100 and 10/100/1000 Ports 3-20
Connecting a Terminal to the Console Serial and Ethernet Management
Ports
3-22
Verifying Switch Operation 3-23
4Configuring the Gigabit Ethernet Ports 4-1
Installing, Removing, and Maintaining GBICs 4-2
GBIC Features 4-2
Port Cabling Specifications 4-4
GBIC Optical Power Characteristics 4-5
GBIC Cabling Restrictions 4-5
Installing GBICs 4-6
Removing GBICs 4-9
GBIC Maintenance Guidelines 4-10
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Contents
Patch Cord 4-10
Patch Cord Configuration Example 4-11
Patch Cord Installation 4-11
Connecting To an SFP Module 4-12
CHAPTER
APPENDIX
5Troubleshootin g the Installation 5-1
Getting Start ed 5-2
Problem Solving to the System Component Level 5-2
Identifying Startup Problems 5-3
Troubleshooting the Power Supply 5-4
Contacting Cu stomer Service 5-5
ASpecifications A-1
Console Serial Port A-1
10BASE-T and 10/100BASE-T Etherne t Management Ports A-2
Catalyst2948G Switch Specifications A-2
Catalyst2948G-GE-TX Switch Specificati ons A-5
Catalyst2980G Switch Specifications A-6
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I
NDEX
Contents
Laser Radiation D-11
Attaching the Cisco RPS (model PWR300-AC-RPS-N1) D-13
Attaching the Cisco RPS (model PWR600-AC-RPS) D-14
Attaching the Cisco RPS (model PWR675-AC-RPS-N1) D-15
Redundant Power Supply Connection Warning D-17
Switch Installation Warning D-18
Chassis Warning for Rack-Mount ing and Servicing D-20
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Contents
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Cisco Limited Lifetime Hardware
Warranty Terms
There are special terms applicable to you r hardware warranty and v arious services
that you can use during the warranty period. Your formal Warranty Statement,
including the warranty applicable to Cisco software, is included on the Cisco
Documentation CD and on Cisco.com. Follow these steps to access and download
the Cisco Information Packet and your warranty docu me nt f rom the CD or
Cisco.com.
The Warranties an d Lice nse Ag reem ents page ap pear s.
2.To read th e Cisco Informatio n Packet, follow these steps:
a. Click the Information Pack et Number field, and make sure that the part
number 78-5235-02F0 i s highlight ed.
b. Select the langu age in which you would like to read the do cume nt.
c. Click Go.
The Cisco Limited Warranty and Software License page fr om the
Information Packet appears.
d. Read the docum en t onl ine , o r cl ick th e PDF icon to downlo ad an d pr int
the document in Adobe Portable Document Format (PDF).
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Cisco Limited Li fetime Hardware Warranty Terms
NoteYou must have Adobe Acrobat Reader to view and print PDF
files. You can download the reade r from Adob e’s website:
http://www.adobe.com
3.To re ad transla ted and l ocalized wa rranty info rmat ion abou t your produc t,
follow these s teps :
a. Enter this part number in the Warranty Document Number field:
78-6310-02C0
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisc o warr an t y p ag e ap pe ar s.
d. Read the docum en t onl ine , o r cl ick th e PDF icon to downlo ad an d pr int
the document in Adobe Portable Document Format (PDF).
You can also conta ct the Cisco ser vice and support websi te for assista nce:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
A Cisco produc t h ardwa re warra nty i s s uppo rte d fo r a s lon g a s the or igi nal end
user continues to own or use the product, provided that the fan and power supply
warranty is limited to five (5) years. In the event of a discontinuance of product
manufacture, the Cisco warranty support is limited to five (5) years from the
announcemen t of t he d i sco nti nuanc e.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a
replacement part within ten (1 0) working da ys after receipt of the Return
Materials Authorization (RMA) request. Actual delivery times can vary,
depending on t he cu sto mer loc ation.
Cisco reserves the right to refu nd the purc hase price as its exclusive warranty
remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the
product directly from Cisco, contact your Cisco Sales and Service Representative.
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Cisco Limited Lifetime Hardware Warranty Terms
Complete the information below, and keep it for reference.
Company produc t pu rc hased fr om
Company telep hone num be r
Product model num ber
Product serial num ber
Maintenance contract number
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Cisco Limited Li fetime Hardware Warranty Terms
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Preface
This preface describes the audience, organization, and conventions of the
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
and provides inf orm ati on on h ow to obta in r ela ted do cu ment atio n.
Audience
To u se thi s har dware g uide , you sh oul d be fam il iar wi th e lec tron i c ci rcu itr y an d
wiring practic es an d p re fe rab ly be an electronic or e lectromechanical technician.
Organization
This guide is organized as follows:
ChapterTitleDescription
Chapter 1Product O verviewLists and descri bes t h e ha rdware feat ures
Chapter 2Site PlanningDescribes how to prep ar e you r site for the
Chapter 3Installing the
Switch
and functionality of the Catalyst 2948G,
2948G-GE-TX, a nd 2980G sw itc hes .
installation of the switch.
Describes how to in stall the Catalyst 2948G,
2948G-GE-TX, a nd 2980G sw itc hes .
Provides procedures for removing and
installing chassis components.
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Related Documentation
Preface
ChapterTitleDescription
Chapter 4Gigabit Ethernet
Port Configuration
Chapter 5Troubleshooting
the Installation
Appendix ASpecificationsLists C ata lyst 2948G an d 2 980G swi tch
Appendix BRepacking
a Switch
Appendix CDifferential Mod e
Delay
Appendix DTranslated Safet y
Warnings
Related Documentation
Describes the feat ure s a nd configurat ion of
the Gigabit Et herne t p orts.
Provides troubleshooting guidelines for the
initial hardware installation and suggests
steps to help isolate an d resolve proble ms.
specifications.
Provides procedure s to repack your
Catalyst 2948G or 298 0G switch in the ev ent
that you have to retu rn it to the fact ory.
Describes the nature a nd c au ses of
differential mode delay (DMD) and ways to
prevent it.
Repeats in multiple languages the warnings
in this guide.
xvi
Refer to the follo wing documents f or addit ional Cataly st 4500 series information:
•Software Configuration Guide—Cataly st 45 00 Seri es, C atal yst 2948G, an d
Catalyst 2980G Switches
•Command Reference—Catalyst 4500 S erie s, Cataly st 2948G, a nd Catal yst
2980G Switches
•System Message Guide—Catalyst 4500 Series, Catalyst 2948G, and Catalyst
2980G Switches
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Preface
Conventions
This docu me nt u ses the f oll owing conventions:
ConventionDescription
boldface fontCommands an d keywords are in boldface.
italic fontArguments for which you suppl y values are in itali c s .
[ ]Elements in square brackets are optional.
{ x | y | z }Alternative keywords are grouped in brace s and
[ x | y | z ]Optional alte rnative keywords are grouped in bra ckets
stringA nonquoted set of characte rs. Do not use quota tion
Conventions
separated by vertic al ba rs.
and separated by vertical bars.
marks around the stri ng or the stri ng will incl ude the
quotation marks .
screen fontTerminal sessions and information the system displays
boldface scre en
are in
Information you must enter is in boldface screen font.
screen font.
font
italic screen fon tArguments for which you supply values are in italic
screen
font.
^The symbol ^ r epre se nts t he key labe led Cont rol— fo r
example, the key combination ^D in a screen display
means hold down the Control key while you press the D
key.
< >Nonprinting cha racter s, such as passwor ds are in angle
brackets.
Notes use the following conventions:
NoteMeans reader take note. Notes contain helpful suggestions or references to
material not covered in th e publica tion.
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Conventions
Caution Means reader be careful. In this situation, you might do som ething th at coul d
Preface
Cautions use the following conventions:
result in equipment dam age or loss of dat a.
Warn ings use the following conventions:
Warning
Waarschuwing
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be famili ar with standard practices for
preventing accidents. Use the statement number provided at the end of each
warning to locate its translation in the translated safety warnings that
accompanied this device.
Statement 1071
SAVE THESE INST RUCT IONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die
lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat
werken, dient u zich bewust te zijn van de bij elektrische schakelingen
betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken
om ongelukken te voorkomen. Gebruik het nummer van de verklaring
onderaan de waarschuwing als u een vertaling van de waarschuwing die bij
het apparaat wordt geleverd, wilt raadplegen.
BEWAAR DEZE INSTRUCTIES
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Conventions
Varoitus
Attention
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia
vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien
käsittelemiseen liittyvät riskit ja tutustu onnett omuuksien yleisiin
ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta
varoitusten lopussa näkyvien lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une
situation pouvant entraîner des blessures ou des dommages corporels. Avant
de travailler sur un équipement, soyez conscient des dangers liés aux circuits
électriques et familiarisez-vous avec les procédures couramment utilisées
pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui
accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la
fin de chaque avertissement.
Warnung
CONSERVEZ CES INFORMATIONS
WICHTIGE SI CHERHE ITSHIN WEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die
zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit
den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur
Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder W arnung
angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den
übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät
ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
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Conventions
Preface
Avvertenza
Advarsel
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe
causare infortuni alle persone. Prima di intervenire su qualsiasi
apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti
elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza
per individuare le traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade
på person. Før du begynner å arbeide med noe av utstyret, må du være
oppmerksom på farene forbundet med elektriske kretser, og kjenne til
standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver
advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som
fulgte med denne enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
Aviso
INSTRUÇÕES IM PORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá
ser causadora de lesões corporais. Antes de iniciar a util ização de qualquer
equipamento, tenha conhecimento dos perigos envolvidos no manuseio de
circuitos elétricos e familiarize-se com as práticas habituais de prevenção de
acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham
este dispositivo.
GUARDE ESTAS INSTRUÇÕES
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Preface
Conventions
¡Advertencia!
Varning!
INSTRUCCIONE S IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física.
Antes de manipular cualquier equipo, considere los riesgos de la corriente
eléctrica y familiarícese con los procedimientos estándar de prevención de
accidentes. Al final de cada advertencia encontrará el número que le ayudará
a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan
leda till personskada. Innan du utför arbete på någon utrustning måste du vara
medveten om farorna med elkretsar och känna till vanliga förfaranden för att
förebygga olyckor. Använd det nummer som finns i slutet av varje varning för
att hitta dess översättning i de översatta säkerhetsvarningar som medföljer
denna anordning.
SPARA DESSA ANVISNINGAR
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Conventions
Preface
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Obtaining Documentation
Cisco provides several ways to obtain d ocume nta tion, tec hni cal assi stan ce, a nd
other technical resources. These sections explain how to obtain technical
information from Cisc o Systems.
Cisco.com
You can access the most current Cisco documentation on the Wo rld Wide Web at
this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
Obtaining Documentation
International Cisco websites can be accessed from this URL:
Cisco documentation and additional literature are available in a Cisco
Documentation CD -ROM package, whic h may have shipped with you r product .
The Documentation CD-ROM is updated regularly and may be more current than
printed document ation . The CD-ROM package is available as a single unit or
through an ann ua l or q uarter ly su bsc ripti on .
Register ed Cis co.com u sers ca n ord er a si ngle Do cumenta tion CD-ROM (product
number DOC-CONDOCCD=) through the Cisco Ordering tool:
•Nonregistered Cisco.com users can orde r documen tation thro ugh a loca l
account representa tive by calling Cisco Systems Corpor ate Head quarte rs
(California, USA .) at 408 52 6-7208 or, elsewhere in North Am erica , by
calling 800 553-NETS (6 387).
Preface
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco
Documentatio n home page , click Feedback at the top of the page.
You can send y our c om ment s in e -mai l to bug-doc @ci sc o.com .
You can submit comments by using the response card (if present) behind the front
cover of your document or by writing to the followin g address:
Cisco Systems
Attn: Customer Docu ment Orde ring
170 West Tasman Drive
San Jose, CA 951 34- 988 3
We ap prec iate yo ur comm en ts.
Obtaining Technical Ass istance
For all customers, partners, resellers, and distributors who hold valid Cisco
service contracts, the Cisco Technical Assistance Center (T AC) provides 24-hour,
award-winning technical support services, online and over the phone. Cisco.com
features the Ci sco TAC website as an o nline startin g point for technical ass istance.
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Preface
Cisco TAC Website
The Cisco TAC website (http://www.cisco.com/tac) provides online documents
and tools for trou blesh ooti ng a nd resol ving te ch nica l issu es with Cisc o p roduc ts
and technologies. The Cisco TAC website is available 24 hours a day, 365 days a
year.
Accessing all th e tool s on th e Ci sco TAC website require s a Cisco. co m user ID
and password. If you have a valid service contract but do not have a login ID or
password, register a t t his UR L:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
Obtaining Technical Assistance
The online TAC C ase Op en Tool (http://www.cisco.com/tac/caseopen) is the
fastest way to open P3 and P4 cases. (Your network is minimally impaired or you
require product in forma tio n). A f ter yo u d escri be you r situat ion , th e TAC Ca se
Open Tool automatically recommends resources for an immediate solution. If
your issue is n ot reso lved usi n g th ese r ec omme nd ations , your ca se w ill be
assigned to a Cisc o TAC en gine er.
For P1 or P2 cases (your produc ti on n etwork is down or severely degraded) or if
you do not h ave Internet ac cess, con tac t Cisc o TAC by tel ephon e. Cisc o TAC
engineers are assigned immediately to P1 and P2 cases to help keep your business
operations running smoothly.
To o pe n a ca se by t ele phone , use o ne of the fol lowing nu mbe rs:
Asia-Pacific: +61 2 8446 7411 (Austral ia: 1 800 805 227 )
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
To ensure that all cases are reported in a standard format, Cisco has established
case priority definitions.
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
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Obtaining Additional Publications and Information
Priority 1 (P1)—Your network is “down” or there is a critical impact to your
business operations. Yo u and Cisco w ill comm it all nece ssary re sources ar ound
the clock to resolve the situation.
Priority 2 (P2)—Ope ration of an existing network is severely degraded , or
significant aspects o f y our business opera ti on ar e negatively affected by
inadequate perfor ma nce of Cisco pro duct s. You and Cisco will commit full-time
resources during normal business hours to resolve the situati on.
Priority 3 (P3)—Operational performance o f your network i s impaired, but most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restor e service t o satisfact ory levels.
Priority 4 (P4)—You require information or assistance with Cisco product
capabilities, installation, or configuration. There is little or no effect on your
business operations.
Preface
Obtaining Additional Publication s and In formation
Information abo ut C isco pr odu cts, tech nol ogies, a nd ne twork solu tio ns is
available from various online and printed sources.
•The Cisco Product Catalog desc ribes t he ne tworking prod uc ts offered by
Cisco Systems, as well as ordering and customer support services. Access the
Cisco Product Catalog at this URL:
•Cisco Press publi shes a wide r ange of n etworking pu bli cations. Cisc o
suggests these ti tles for new and experience d users: Inte rnetwor king Terms
and Acronyms Diction ary, Internetworking Technology Handbook,
Internetworking Troubleshoo ting G uid e, and the I nter net workin g De sign
Guide. For current Cisco Press titl es and other information, go to Cisco Press
online at this URL:
http://www.ciscopress.com
Catalyst 2984G, 2948G-GE-TX, and 2980G Switch Hardware Installation Guide
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Preface
Obtaining Additional Publications and Inform ation
•Packet magazine is the Cisco quarterly publication that provides the latest
networking trends, te chn ology br eakt hroug hs, and Cisc o p roduc ts and
solutions to help industry professionals get the most from their networking
investment. Included are networking depl oyment and troubl eshoo ting tips,
configuration examples, cu stomer c ase studies, tutoria ls and trainin g,
certification information, and links to numerous in-depth online resources.
You can access Packet magazine at this URL:
http://www.cisco.com/go/packet
•iQ Magazine is the Cisco bim onthly publ ication th at delivers the latest
information about Internet business strategies for executives. You can access
iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Jour nal is a quarte rly journa l published by Cisco Systems
for engineerin g p rofe ssiona ls involved in designing , developing, and
operating public and private internets and intranets. You can access the
Internet Protocol Jour nal at this URL:
•Training—Cisco offers world-class networking training. Current offerings in
network training are listed at this URL:
http://www.cisco.com/en/US/learning/index.html
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Preface
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1
Product Overview
This chapter provides an overview of the features and components of the
Catalyst 2948G, 2948G-G E-TX, and 2980G switc hes. It con tains thes e sections :
•Switch Description, page 1
•Switch C om pon ents , pa ge 7
NoteThroughout thi s guide , Catalyst 2980G switch refers to both the Catalyst 2980G
switch and the Catalyst 2980G -A switc h, unless ot herwis e noted.
Switch Description
The Catalyst 2948G, 294 8G-GE- TX, and 29 80G switc hes are desig ned for
high-performa nce , hi g h-d ensity w iri ng -clo set ap pli cati ons. Figu re 1-1 through
Figure 1-3 show the switches.
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Switch Description
Figure 1-1Catalyst 2948G Switch
STATUS
Catalyst 2948G
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Figure 1-2Catalyst 2948G-GE-TX Switch
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The Catalyst 2948G, 294 8G-GE- TX, and 2980G switche s interface wi th
networking equipment using Ethernet (10BASE-T), Fast Ethernet (100BASE-T),
and Gigabit Etherne t (1000BASE-T) inte rfaces. Dep ending on t he model , the
switches also support Gigabit Interface Converters (GBICs) or small fo rm-factor
pluggable (SFP) modules.
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