Phone Guide
Cisco Wireless
IP Phone 7920 for
Cisco CallManager
INCLUDING LICENSE AND WARRANTY
Corporate Headquarters
Cisco Systems, Inc.
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San Jose, CA 95134-1706 USA
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Tel: 408 526-4000
800 553-NE TS (6387)
Fax: 408 526-4100
Custom er Or d er Number: DO C-781456 4=
Text Part Nu mber: 78-14564-03
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Cisco Wireless IP Phone 7920 for Cisco CallM anager
Copyright © 2004 Cisco Systems, In c. All rig hts reserv ed.
Contents
CHAPTER
CHAPTER
1 Getting Started 1
How to Use this Guide 2
Safety and Performanc e I nf ormation 4
Battery Safe ty Notices 6
Accessories for the Cisco Wireless IP Phone
7920
9
Installing the Batt e ry 10
Charging th e Phone Batte ry 12
2 Overview of th e Ci sco Wireless
IP Phone 7920
15
Power i ng On the Phon e 18
Main Screen and Display Indicators 19
Cisco Wireless IP Phone 7920 for Cisco CallManager iii
Shortcut Keys for Phon e F unctions 20
Documen t Conventions 22
Using th e Phone Menus 23
Setting th e LEAP Usernam e and Pass word 24
Setting t he Username or Password 24
Entering and Editing Text 25
CHAPTER
CHAPTER
3 Basic Call Handling 27
Placing Calls 27
Answerin g and Ending Calls 29
Muting Calls 29
Adjusting the Speaker Volume 30
Placing Calls on Hold 31
Transferring Calls 32
Making Conferen ce Calls 33
Making Meet-Me Conference Calls 34
Forwarding Your Calls t o Another Numb er 35
4 Using Advanced Call Features 37
Parki n g and Retri eving Parked Calls 37
CHAPTER
CHAPTER
Redirecting a Ringing Call to Your Phone By Using
Call PickUp
38
Understa nding Share d Li nes 39
5 Using the Phone Book and
Speed Dial Features
41
Using th e Phone Book 41
Adding or Changing Entries in the Phone Book 42
Configuring Speed Dial Hot Keys 45
6 Using Voice M essaging and
Call History Logs
49
Playing Voice Messages 49
Viewing an d Placing Call s f rom the Call His t ory
iv 78-14564-03
Menu
50
CHAPTER
CHAPTER
7 Using and Ch anging Profiles 53
Options for Pr ofile Settings 54
Configuring Profiles 55
8 Customiz in g Phone Settings and
Viewing Phone Status
59
Change Phone Settings 59
Changing R in g Tone Settings 60
Changi ng Phone Di splay Setti ngs 61
Changi ng Phone Access Settings 62
Viewing Ph one Status 64
Cisco One-Year Limited Hardware Warranty
Terms
65
Cisco Wireless IP Phone 7920 for Cisco CallManager v
vi 78-14564-03
CHAPTER
1
Getting Started
Before using your Cisco Wireless IP Phone 7920,
make sure t hat the follo wi ng ite ms are in the b ox:
• Cisco Wireless IP Phone 7920
• Standard battery
• Power supply
• Cisco Wireless IP Phone 7920 Guide
• Regulatory Compliance and Safety Information
for the Cisco Wireless I P Phone 792 0
• Cisco Wireless IP Phone 7920 Accessory Guide
Inform your system administrator or supplier if any
items a r e m i ss in g .
Note The radio fr equenc y (RF) for this ph one is
configured for a specific regulatory domain.
If you use this phone outside of its regulatory
domain, the phone wil l no t f uncti on
properly, and you might violate loc al
regula tio n s.
Cisco Wireless IP Phone 7920 for Cisco CallManager 1
How to Use this Guide
This guide provides you with an overview of the
features that are available on your phone. For
information about common tas ks, r efer to the
following table. Contact your system administrator if
you have problems or n eed more i nformatio n about
your phone.
If you want to... Then...
Review safety
information
Install the battery
Charge the battery
Use your phone
Set LEAP password
Understand the
phone screen
See the “Safety and Performance
Information” section on page 4.
See the “Installing the Battery”
section on page 10.
See the “Charging the Phone
Battery” section on p age 12.
Start with the “Overview of the
Cisco Wireless IP Phone 7920”
section on page 15.
See the “Setting LEAP Password”
section on page 24.
See the “Main Screen and Display
Indicators” sec tion on page 19.
Make calls
Change the
speaker volume
2 78-14564-03
See the “Placing Calls” section on
page 27.
See the “Adjusti ng th e Speak er
Volume” section on page 30.
If you want to... Then...
Getting Started
Put calls on hold
Transfer calls
Mute calls
Make conference
calls
Listen to voice
messages
Set up speed dial
See the “Placing Calls on Hold”
section on page 31.
See the “Transferring Calls”
section on page 32.
See the “Muting Calls” section on
page 29.
See the “Making Conference
Calls” section on page 33.
See the “Playing Voice Messages ”
section on page 49.
See the “Configuring Speed Dial
Hot Keys” section on page 45.
Lock and unlock
the phone
Choose ring types
for different
conditions
Set up a personal
phone book
Change ring tones
Change phone
display settings
Get info r mation
about phone
accessories
See the “Changing Phone A ccess
Settings” section on page 62
See the “Configuring Pr ofi les”
section on page 55.
See the “Using th e Phone B ook”
section on page 41.
See the “Changing Ring Tone
Settings” section on page 60.
See the “Changing Phone Display
Settings” section on page 61.
See the “A ccessori es f or the Ci sco
Wireless IP Phone 79 20” sec tion
on page 9.
Cisco Wireless IP Phone 7920 for Cisco CallManager 3
Safety and Performance Information
Before installing and using your phone Cisco Wireless
IP Phone 7920 r ead th e foll owing sa fet y not ices.
Warning
Warning
This warning symbol means danger. You
are in a situation that could cause bodily
injury. Before you work on any equipment,
be aware of the hazards involved with
electrical circuitry and be familiar with
standard practices for p reventing
accidents. Use the statement number
provided at the end of each warning to
locate its translation in the translated
safety warnings that accompanied this
device.
Read the installation instructions before
connecting the system to the power
source.
Warning
4 78-14564-03
This equipment will n ot be able to access
emergency services during a power
outage because of reliance on utility
power for normal op eration. Alternative
arrangements should be made for access
to emergency se rvices. A ccess to
Getting Started
emergency services can be affected by
any call-barring function of this
equipment.
Warning
Warning
The use of the Cisco Wireless IP
Phone 7920 in hazardo us environments
such as areas where high levels of
explosive gas ma y b e present is not
recommended. C heck with the site safety
engineer before using any type of wireless
device in such a n environm ent.
The plug-socket comb ination must be
accessible at all times, because it serves
as the main disconnecting device.
Warning
This product requires short-circuit
(overcurrent) protection, to be provided as
part of the building installation. Install
only in accordance with n ational and
local wiring regulations.
Cisco Wireless IP Phone 7920 for Cisco CallManager 5
Battery Safety Notices
These battery safety notices apply to the batteries that
are approved by the Cisco Wireless IP Phone 79 20
manufacturer.
Warning
Warning
There is the danger of explosion if the
battery is replaced incorrectly. Replace
the battery only with the same or
equivalent type recom mended b y the
manufacturer. Dispose of used batteries
according to the m anufacturer’s
instructions.
Do not dispose of the battery pack in fire or
water. The battery may explode if placed
in the fire.
Caution The battery pack is intended for use only
with this device.
Caution Do not disassemble, crush, puncture, or
incinerate the battery pack.
6 78-14564-03
Getting Started
Caution To avoid ris k of fire, burn s, or damage to
your battery pack, do not allow a metal
object to touch the battery contacts.
Caution Handle a damaged or leaking battery with
extreme care. If you come in contact with
the electrolyte, wash the exposed area
with soap and water. If the electrolyte has
come in contact with the eye, flush the eye
with water for 15 minutes and seek
medical a tte ntion .
Caution Do not charge the battery pack if the
ambient temperature exceeds 104 degrees
Fahren hei t (40 de gree s Cel sius ).
Caution Do not expose the battery pack to high
storage temperatures (above 140 degre es
Fahren hei t, 60 d e gre es C e ls iu s).
Cisco Wireless IP Phone 7920 for Cisco CallManager 7
Caution When disc ard ing a batte ry pa ck, c ont act
your local waste disposal provider
regarding local restrictions on the disposal
or recycling of batteries.
Caution To obtain a replacement battery, contact
your local dealer. Use only the batteries
that have a Cisco part number.
Standard battery—CP-BATT-7920-STD
Exten ded use ba tt er y —CP- BATT-7920-EXT
Caution Only use the Cisco power supply that was
provided with your phone. If you need to
replace your power supply , refer to the list of
Cisco part numbers.
North America—CP-PWR-7920-NA
Central Europe—CP-PWR-7920-CE
United Kingdom—CP-PWR-7920-UK
China—CP-PWR-7920-CN
Japan—CP-PWR-7920-JP
To see translations of the warnings that appear in this
publication, refe r to the Regulatory Compliance and
Safety Information for the Cisco Wireless
IP Phone 7920 documen t that accompanied this
product.
8 78-14564-03
Getting Started
Accessories for the Cisco Wireless
IP Phone 7920
The following ph one acces sories are availabl e for
your phone:
• Standard and extended batt eries
• Power supplies fo r variou s region s
• Desktop charger
• Standard wired earphone
• Carrying cases
For a complete list of accessories, refer to the
Cisco Wireless IP Phone 7920 Accessory Guide that is
included in the phone box.
Cisco Wireless IP Phone 7920 for Cisco CallManager 9
Installing the Battery
You must install and charge the battery before you
can use the Cis co Wireles s IP P hone 792 0. To install
or remove the battery, follow these steps.
1. To install the battery, insert the battery catches
(as shown in Figure 1-1) in the c orrespondi ng
slots at the bott om of th e Cisco Wireles s
IP Phone 79 20. Ma ke sure that the metal
contacts on the battery and the phone are facing
each other.
2. Press the battery to the body of the phone until it
locks into p lace.
3. To remove the battery, press down on the locking
catch, then l ift and remove th e batt ery.
10 78-14564-03
Getting Started
Figure 1-1 Installing and Removing the Battery
1
79675
3
2
2
1 Locking catch—Press to release the battery.
2 Catches—Insert these into the slots near the
bottom of the p hone at batt ery in stall ation .
3 Metal co nta ct— Matc h the c ont act on the
battery t o th e contact on t he phone.
Cisco Wireless IP Phone 7920 for Cisco CallManager 11
Charging the Phone Battery
The Cisco Wireless IP Phone 7920 is powe red by a
rechargeable battery. To charge the battery, follow
these steps:
1. Connect the cable from the power supply to the
outlet in t he phone .
2. Connect the power supply to an AC wall outlet as
shown in Figure 1-2.
If the phone is turned off, the screen displays the
message, “Battery Charging.” When the battery
is charged, “Charging C omplete ” dis plays.
If the phone i s tur ne d on, th e batter y indic ator
bar blinks and disp lays the curr ent po wer le vel.
When the batter y is charged, th e indi cator bar
stops blinking .
3. When the battery is fully charged, disconnect the
charger from the phone, and u nplug the po wer
cord from t he AC w all out let.
12 78-14564-03
Figure 1-2 Chargi ng t he Phone Battery
3
DEF
6
2
MNO
ABC
1
4
GHI
7
PQRS
9
5
JKL
WXYZ
8
#
TUV
0
0
2
9
7
Getting Started
79676
Tips
• The phone detects when t he bat tery power l evel
is low and displays the warning message,
“Battery Low” with the warning tone specified in
your profile.
Cisco Wireless IP Phone 7920 for Cisco CallManager 13
• The standard battery requires about 3.5 hours to
become fully charged and provides up to 3.5
hours of active se rvice t ime or 21 hour s of
standby time.
• The extended batt ery provide s up t o 4.25 hou rs
of active service time or 30 hours of standby time.
The battery becomes fully charged in about 4.5
hours. For more inform ation about charging t he
battery , refer to the “Desktop Charger” section in
the Cisco Wireless IP Phone 7920 Access ory
Guide.
14 78-14564-03
CHAPTER
2
Overview of the
Cisco Wireless IP Phone 7920
The Cisco Wireless IP P hone 7920 pr ovides th e
following feature s:
• Wireless access to your cor porate phon e
extension and phone services
• Multiline appearances
• Up to eight spee d dial hot k eys
• Caller ID for incoming calls
• Call handling features such as forward, transfer,
hold, call par k, conf erenc e, ca ll pic kup , and
group pickup
• Softkey access to menus an d your pe rsonal
phone book
• Choice of pro files f or pe rsonal use
Figure 2-1 on page 16 shows the Cisco Wireless
IP Phone 7920. T he callo ut t able d escri bes the
functions of the keys on the phone.
Cisco Wireless IP Phone 7920 for Cisco CallManager 15
Figure 2-1 Cisco Wireless IP Phone 7920
1
2
3
4
1
4
7
PQRS
2
ABC
5
JKL
8
TUV
0
3
DEF
6
MNOGHI
9
WXYZ
#
7920
1
5
6
7
74962
16 78-14564-03
Overview of the CiscoWireless IP Phone 7920
1
or
Left and right softkeys—Activates the
item in the label abo ve the s oftke y.
2 Answer/Send (green) key—Answers a
call or dials a number.
3 Number keys (0-9)—Use these to enter
1
numbers and characters.
Number keys (2-9)—Use these to
ABC
2
activate Speed Dial hot keys.
4 Asterisk (*) key—Toggles between ring
and vibrate mode.
Toggles between upper and lower cas e.
See the “Entering and Edit ing Text”
section on page 25.
5 Arrow key—Moves from on e funct ion
to another. This guide uses these
directional arrows , , , or .
6 Power/End (red) key—Turns the phone
on or off, silences a ringing call, or ends
a connected call. See the “Answering
and Ending Calls” section on page 29.
7 Pound (#) key—Toggles between
#
locking and unl ocking t he keypad.
Allows you to access special characters
when you are entering text.
Cisco Wireless IP Phone 7920 for Cisco CallManager 17
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