Cisco UCS C220 Server
Installation and Service Guide
Covers Server Generation M3
April 12, 2013
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Text Part Number: OL-25760-01
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Cisco UCS C220 Server Installation and Service Guide
Connecting and Powering On the Server (Standalone Mode)2-8
NIC Modes and NIC Redundancy Settings2-11
System BIOS and CIMC Firmware2-12
Updating the BIOS and CIMC Firmware2-12
Accessing the System BIOS 2-13
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Service Headers and Jumpers2-14
Header Locations on the Motherboard2-14
Using the BIOS Recovery Header J412-15
Procedure 1: Reboot With recovery.cap File2-15
Procedure 2: Use Recovery Jumper and recovery.cap File2-16
Using the Clear CMOS Header J372-17
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Contents
CHAPTER
3Maintaining the Server3-1
Server Monitoring and Management Tools3-1
Cisco Integrated Management Interface (CIMC)3-1
Server Configuration Utility3-1
Status LEDs and Buttons3-2
Front Panel LEDs3-2
Rear Panel LEDs and Buttons3-4
Internal Diagnostic LEDs3-6
Preparing for Server Component Installation3-7
Required Equipment 3-7
Shutting Down and Powering Off the Server3-7
Removing and Replacing the Server Top Cover 3-8
Replaceable Component Locations 3-9
Serial Number Location3-10
Color-Coded Touch Points3-10
Installing or Replacing Server Components3-11
Replacing Hard Drives or Solid State Drives3-12
Drive Population Guidelines3-12
Drive Replacement Procedure3-13
Replacing a Drive Backplane3-14
Replacing Fan Modules 3-16
Replacing DIMMs 3-18
Memory Performance Guidelines and Population Rules 3-18
DIMM Replacement Procedure3-22
Replacing CPUs and Heatsinks 3-23
Replacing the Motherboard RTC Battery3-28
Replacing a Mezzanine Card3-29
Replacing a PCIe Riser 3-31
Replacing a PCIe Card3-33
PCIe Slots3-33
Replacing a PCIe Card 3-34
Special Considerations for Cisco UCS Virtual Interface Cards3-35
RAID Controller Card Cable Routing3-35
Installing Multiple PCIe Cards and Resolving Limited Resources3-36
Replacing a Cisco Flexible Flash Card3-38
Overview of the Pre-Installed Cisco Flexible Flash Card3-38
Enabling a Cisco Flexible Flash Virtual Drive3-39
Booting a Cisco Flexible Flash Virtual Drive3-39
Monitoring and Managing a Cisco Flexible Flash Card3-40
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Cisco Flexible Flash Card Replacement Procedure3-40
Replacing the LSI RAID Battery Backup Unit or SuperCap Power Module3-42
Installing a Trusted Platform Module 3-44
Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM3-45
Replacing a SCU Upgrade ROM Module3-47
Replacing a Software RAID Key Module3-48
Replacing Power Supplies 3-49
Enabling or Disabling the Internal USB Port3-50
Contents
APPENDIX
APPENDIX
APPENDIX
AServer SpecificationsA-1
Physical SpecificationsA-1
Environmental Specifications A-2
Power Specifications A-3
450W Power SupplyA-3
650W Power SupplyA-3
BPower Cord SpecificationsB-1
Supported Power Cords and PlugsB-1
AC Power Cord IllustrationsB-3
CRAID Controller ConsiderationsC-1
Supported RAID Controllers and Required CablesC-2
Mixing Drive Types in RAID GroupsC-3
Factory-Default Option ROM SettingsC-4
Mixing Drive Types in RAID GroupsC-5
RAID Backup UnitsC-5
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RAID Controller MigrationC-6
Embedded MegaRAID ControllerC-7
Notes on Supported Embedded MegaRAID LevelsC-8
Installing a SCU Upgrade ROM Module For Embedded RAID SAS SupportC-9
Installing a Software RAID Key Module for Embedded RAID 5 SupportC-10
Enabling the Embedded RAID Controller in the BIOSC-10
Disabling the Embedded RAID Controller in the BIOSC-11
Launching the LSI Embedded RAID Configuration UtilityC-11
Installing LSI MegaSR Drivers For Windows and LinuxC-11
Downloading the LSI MegaSR DriversC-12
Microsoft Windows Driver InstallationC-12
Linux Driver InstallationC-14
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Contents
RAID Controller CablingC-19
Cable RoutingC-19
Cisco UCS C220 Server CablingC-20
Restoring RAID Configuration After Replacing a RAID ControllerC-23
For More Information C-23
APPENDIX
DInstallation for Cisco UCS IntegrationD-1
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Preface
This preface describes the audience, organization, and conventions of the Cisco UCS C220 Server
Installation and Service Guide. It also pr ovides info rmation abo ut how t o obtain r elat ed docum entatio n.
Related Documentation
The documentation set for the Cisco Unified Computing System (UCS) C-Series rack-mount servers is
described in the roadmap document at the following link:
Cisco UCS C-Series Documentation Roadmap
Organization
This guide is organized as follows:
ChapterTitleDescription
Chapter 1OverviewProvides an overview of the server.
Chapter 2Installing the ServerDescribes how to install the server in a rack, how to cable and
Chapter 3Maintaining the
Appendix A Server SpecificationsLists physical, environmental, and power specifications for the
Appendix B Power Cord
Appendix C RAID Controller
Appendix D Installation for Cisco
Server
Specifications
Considerations
UCS Integration
power on the server, and how to set up the server in standalone
mode.
Describes the server LEDs and buttons, identifies the replaceable
components of the server, and describes how to replace them.
server.
Lists specifications for the supported international power cords.
Provides server RAID controller information.
Provides installation and upgrade procedures for installing the
server into Unified Computing System (UCS) integration.
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Audience
This guide is for experienced network administrators who configure and maintain Cisco servers.
Documentation Feedback
To provide technical feedback on this document, or to report an error or omission, please send your
comments to ucs-docfeedback@external.cisco.com. We appreciate your feedback.
Conventions
This document uses the following conventions for notes, cautions, and safety warnings. Notes and
cautions contain important information that you should know.
NoteMeans r eader ta ke note. Notes contain h elpful suggestions or references to mater ial that are not covered
in the publication.
Preface
CautionMeans reader be careful. Cautions contain information about something you might do that could result
Warning
Waarschuwing
in equipment damage or loss of data.
Safety warnings appear throughout this guide in procedures that, if performed incorrectly, can cause
physical injuries. A warning symbol precedes each warning statement.
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.
Statement 1071
viii
BEWAAR DEZE INSTRUCTIES
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Preface
Varoitus
Attention
Warnung
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
Avvertenza
Advarsel
BEWAHREN SIE DIESE HINWEISE GUT AUF.
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
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Preface
Aviso
¡Advertencia!
Varning!
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.
SPARA DESSA ANVISNINGAR
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Preface
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Cisco UCS C220 Server Installation and Service Guide
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Preface
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS
technical documentation, at:
New in Cisco Product Documentation, which also lists all new and
Version 2.0.
Cisco UCS C220 Server Installation and Service Guide
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Preface
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Overview
This chapter provides an overview of the Cisco UCS C220 server features.
External Features Overview, page 1-1
Summary of Server Features, page 1-3
External Features Overview
The figures in this chapter show an overview of external server features.
(Internal server features are illustrated in Figure 3-5 on page 3-9.)
The server is orderable in two different versions, each with one of two different front panel/backplane
Holds up to eight 2.5-inch hard drives or solid state drives.
CHAP TER
1
•Cisco UCS C220 (large form factor (LFF) drives, with 4-drive backplane).
Holds up to four 3.5-inch hard drives.
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1-1
Chapter 1 Overview
Figure 1-1 shows the front panel features of the SFF drives version of the server.
Figure 1-1Cisco UCS C220 Server (Small Form Factor Drives) Front Panel Features
4
13
2
6
57
8
HDD4HDD5
HDD1
HDD6
HDD2
HDD7
HDD3
HDD8
910
1Power button/Power status LED 6Power supply status LED
2Identification button/LED7Network link activity LED
3System status LED8Pull-out asset tag
4Fan status LED9KVM connector (used with KVM cable that provides
two USB, one VGA, and one serial connector)
5Temperature status LED10 Drives, hot-swappable (up to eight 2.5-inch drives)
Figure 1-2 shows the front panel features of the LFF drives version of the server.
Figure 1-2Cisco UCS C220 Server (Large Form Factor Drives) Front Panel Features
2
5
31
8467
331682
1-2
HDD1HDD2HDD3HDD4
331684
109
1Power button/Power status LED 6Power supply status LED
2Identification button/LED7Network link activity LED
3System status LED8Pull-out asset tag
4Fan status LED9KVM connector (used with KVM cable that provides
two USB, one VGA, and one serial connector)
5Temperature status LED10 Drives, hot-swappable (up to four 3.5-inch drives)
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Chapter 1 Overview
PSU1PSU1PSU2PSU2PSU1PSU2
PCIe2
PCIe1
45698
231
7
331683
Figure 1-3 shows the rear panel features of the server (identical for both versions of the server).
Figure 1-3Rear Panel Features
1Power supplies (two)61-Gb Ethernet dedicated manag ement po rt
2Low-profile PCIe slot 2 on riser
(half-height, half-length, x8 lane)
3Standard-profile PCIe slot on riser
(full-height, half-length, x16 lane)
4VGA video connector9Rear Identification button/LED
5Serial port (RJ-45 connector)–
7Dual 1-Gb Ethernet ports
(LAN1 and LAN2)
8USB ports
Summary of Server Features
Table 1-1 lists the features of the server.
.
Ta b l e 1-1Cisco UCS C220 Server Features
ChassisOne rack-unit (1RU) chassis.
ProcessorsTwo Intel Xeon E5-2600 Series processors.
MemoryThe server provides 16 DIMM1 sockets on the motherboard. This provides a
possible total of up to 512 GB of industry-standard DDR32 memory.
Baseboard
management
Pilot III BMC, running Cisco Integrat ed Management Contr oller (CIMC) firmware.
Depending on your CIMC settings, the CIMC can be accessed through the
1-Gb Ethernet dedicated management port, the dual 1-Gb Ethernet LOM ports , or a
Cisco P81E virtual interface card.
Network and
management I/O
The server provides these rear-panel connectors:
•One 1-Gb Ethernet dedicated management port
•Two 1-Gb Base-T Ethernet ports
•One RS-232 serial port (RJ-45 connector)
•One 15-pin VGA
•Two USB
•One front-panel KVM connector that is used with the included KVM cable,
3
4
2.0 connectors
connector
which provides two USB, one VGA, and one serial connector.
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Chapter 1 Overview
Table 1-1Cisco UCS C220 Server Features (continued)
PowerUp to two power supplies, both either 450W or 650W each.
Redundant as 1+1. Do not mix power supply types in the server.
See Power Specifications, page A-3 for more information on power supplies.
CoolingFive hot-swappable fan modules for front-to-rear cooling.
PCIe I/OTwo horizontal PCIe5 expansion slots on risers.
See Replacing a PCIe Card, page 3-33 for slot specifications.
Stora geDrives are installed into front-panel drive bays that provide hot-pluggable access.
There are two versions of the server front panel and backplane:
•Small Form Factor—The server can hold up to eight 2.5-inch SAS
hard drives or solid state drives.
•Large Form Factor—The server can hold up to four 3.5-inch SA S or SATA hard
drives.
The server also contains one internal USB 2.0 port on the motherboard that you can
use with a USB thumb drive for additional storage.
Cisco Flexible
Flash drives
The server can be ordered with an optional Cisco Flexible Flash drive (SD card).
This drive is pre-loaded with four virtual drives. The four virtual drives contain,
respectively , the Cisco Server Configuration Utilit y , the Cisco Host Upgrade Utili ty ,
the Cisco C-Series server drivers set, and a blank virtual drive on which you can
install an OS or a hypervisor (see also
Replacing a Cisco Flexible Flash Card,
page 3-38).
Disk
Management
For a list of supported RAID controller options, see RAID Controller
Considerations, page C-1.
(RAID)
RAID BackupThere is one mounting point inside the chassis that can be used for a RAID backup
unit when using an LSI MegaRAID card. This unit can be either of the following:
•The optional LSI BBU that can be used with LSI MegaRAID cards.
6
or SATA
7
1-4
•The SuperCap Power Module that can be used with LSI MegaRAID-CV cards.
VideoResolution up to 1600x1200, 16bpp at 60 Hz. Up to 256 MB of video memory.
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CHAP TER
2
Installing the Server
This chapter describes how to instal l the server, and it includes the fo llowing se ctions:
•Unpacking and Inspecting the Server, page 2-2
•Preparing for Server Installation, page 2-3
•Installing the Server In a Rack, page 2-5
•Initial Server Setup, page 2-8
•System BIOS and CIMC Firmware, page 2-12
•Updating the BIOS and CIMC Firmware, page 2-12
•Service Headers and Jumpers, page 2-1 4
NoteBefore you install, operate, or service a server, review the Regulatory Compliance and Safety
Information for Cisco UCS C-Series Servers for important safety information.
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Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
Cisco UCS C220 Server Installation and Service Guide
2-1
Unpacking and Inspecting the Server
Cisco
UCS C-Series
12
34
331685
Unpacking and Inspecting the Server
CautionWhen handling internal server components, wear an ESD strap and handle modules by the carrier edges
only.
TipKeep the shipping container in case the server requires shipping in the future.
NoteThe chassis is thoroughly inspected before shipment. If any damage occurred during transportation or
any items are missing, contact your customer service representative immediately.
To inspect the shipment, follow these steps:
Step 1Remove the server from its cardboard container and save all packaging material.
Step 2Compare the shipment to the equipment list provided by your customer service representative and
Figure 2-1. Verify that you have all items.
Chapter 2 Installing the Server
Step 3Check for damage and report any discrepancies or damage to your customer service representative. Have
the following information ready:
•Invoice number of shipper (see the packing slip)
•Model and serial number of the damaged u nit
•Description of damage
•Effect of damage on the installation
Figure 2-1Shipping Box Contents
2-2
1Server3Documentation
2Power cord (optional, up to two)4KVM cable
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Chapter 2 Installing the Server
Preparing for Server Installation
This section provides information about preparing for server installation, and it includes the following
topics:
•Installation Guidelines, page 2-3
•Rack Requirements, page 2-4
•Equipment Requirements, page 2-4
•Slide Rail Adjustment Range, page 2-4
Installation Guidelines
Preparing for Server Installation
Warning
Warning
Warning
Warning
CautionDo not block the air vents on the top of the server’s cover. Do not stack another server directly on top of
To prevent the system from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of: 40° C (104° F).
Statement 1047
The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
Statement 1019
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 250 V, 15 A.
Statement 1005
Installation of the equipment must comply with local and national electrical codes.
Statement 1074
the C220 server. Doing so blocks the proper airflow, which could result in overheating, higher fan
speeds, and higher power consumption.
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CautionAvoid UPS types that use ferroresonant technol ogy. These UPS types can become unstable with systems
such as the Cisco UCS, which can have substantial current draw fluctuations from fluctuating data traffic
patterns.
When you are installing a server, use the following guidelines:
•Plan your site configuration an d prepare t he site before in stalling the server. See the Cisco UCS Site
Preparation Guide for the recommended site planning tasks.
•Ensure that there is adequate space around the server to allow for servicing the server and for
adequate airflow. The airflow in this server is from front to back.
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Preparing for Server Installation
•Ensure that the air-conditioning meets the thermal requirements listed in the Server Specifications.
•Ensure that the cabinet or rack meets the requirements li sted in the “Rack Requirements” section on
page 2-4.
•Ensure that the site power meets the power requirements listed in the Server Specifications. If
available, you can use an uninterruptible power supply (UPS) to protect against power failures.
Rack Requirements
This section provides the requirements for the standard open racks.
The rack must be of the following type:
•A standard 19-in. (48.3-cm) wide, four - post EIA rack, with mou nting p osts that conform t o English
universal hole spacing, per section 1 of ANSI/EIA-310-D-1992.
•The rack post holes can be square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), #12-24 UNC, or
#10-32 UNC when you use the supplied slide rails.
•The minimum vertical rack space per server must be one RU, equal to 1.75 in. (44.45 mm).
Chapter 2 Installing the Server
Equipment Requirements
The slide rails supplied by Cisco Systems for this server do not require tools for installation. The inner
rails (mounting brackets) are pre-attached to the sides of the server.
Slide Rail Adjustment Range
The slide rails for this server have an adjustment range of 24 to 36 inches (610 to 914 mm).
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Chapter 2 Installing the Server
Installing the Server In a Rack
This section describes how to install the server in a rack.
Installing the Server In a Rack
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to ensure
your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component
at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
Statement 1006
To install the slide rails and the server into a rack, follow these steps:
Step 1Open the front securing latch (see Figure 2-2). The end of the slide-rail assembly marked “FRONT” has
a spring-loaded securing latch that must be open before you can insert the mounting pegs into the
rack-post holes.
a. On the rear side of the securing-latch assembly, hold open the clip marked “PULL.”
b. Slide the spring-loaded securing latch away from the mounting pegs.
c. Release the clip marked “PULL” to lock the securing latch in the open position.
Figure 2-2Front Securing Latch
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1Clip marked “PULL” on rear of assembly3Spring-loaded securing latch on front of
assembly
2Front mounting pegs
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Installing the Server In a Rack
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Step 2Install the slide rails onto the rack:
a. Position a slide-rail assembly inside the two left-side rack posts (see Figure 2-3).
b. Position the front mounting pegs so that they enter the desired front rack-post holes from the front.
NoteThe mounting pegs that protrude through the rack-post holes are designed to fit round or square holes,
or smaller #10-32 round holes when the mounting peg is compressed. If your rack has #10-32 rack-post
holes, align the mounting pegs with the holes and then compress the spring-loaded pegs to expose the
#10-32 inner peg.
c. Expand the length-adjustment bracket until the rear mounting pegs protrude through the desired
Figure 2-3Attaching a Slide-Rail Assembly
Chapter 2 Installing the Server
Use the “FRONT” and “REAR” markings on the slide-rail assembly to orient the assembly correctly
with the front and rear rack posts.
holes in the rear rack post.
Use your finger to hold the rear securing latch open when you insert the rear mounting pegs to their
holes. When you release the latch, it wraps around the rack post and secures the slide-rail assembly.
d. Attach the second slide-rail assembly to the opposite side of the rack. Ensure that the two slide-rail
assemblies are level and at the same height with each other.
e. Pull the inner slide rails on each assembly out toward the rack front until they hit the internal stops
Step 3Insert the server into the slide rails:
and lock in place.
NoteThe inner rails are pre-attached to the sides of the server at the factory. You can order
replacement inner rails if these are damaged or lost (Cisco PID UCSC-RAIL1-I).
a. Align the inner rails that are pre-attached to the server sides with the front ends of the empty slide
rails.
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b. Push the server into the slide rails until it stops at the internal stops.
c. Push in the plastic release clip on each inner rail (labelled PUSH), and then continue pushing the
Step 4Attach the (optional) cable management arm (CMA) to the rear of the slide rails:
NoteThe CMA is designed for mounting on either the right or left slide rails. These instructions
a. Slide the plastic clip on the inner CMA arm over the flange on the mounting bracket that attached
NoteWhether you are mounting the CMA to the left or right slide rails, be sure to orient the engraved
b. Slide the plastic clip on the outer CMA arm over the flange on the slide rail. See Figure 2-4.
c. Attach the CMA retaining bracket to the left slide rail. Slide the plastic clip on the bracket over the
Installing the Server In a Rack
server into the rack until its front latches engage the rack posts.
describe an installation to the rear of the right slide rails, as viewed from the rear of server.
to the side of the server. See
marking, “UP” so that it is always on the upper side of the CMA. See Figure 2-4.
flange on the end of the left slide rail. See
Figure 2-4.
Figure 2-4.
Figure 2-4Attaching the Cable Management Arm (Rear of Server Shown)
1Flange on rear of outer left slide rail5Inner CMA arm attachment clip
2CMA retaining bracket6“UP” orientation marking
3Flange on rear of right mounting bracket7Outer CMA arm attachment clip
4Flange on rear of outer right slide rail
Step 5Continue with the “Initial Server Setup” section on page 2-8.
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Initial Server Setup
Initial Server Setup
This section includes the following topics:
•Connecting and Powering On the Server (Standalone Mode), page 2-8
•NIC Modes and NIC Redundancy Setting s, page 2-11
Connecting and Powering On the Server (Standalone Mode)
NoteThis section describes how to power on the server, assign an IP address, and connect to server
management when using the server in standalone mode. To use the server in UCS integration, specific
cabling and settings are required. See Installation for Cisco UCS Integration, page D-1.
NoteThe server is shipped with a default NIC mode called Shared LOM EXT, default NIC redundancy is
active-active, and DHCP is enabled. Shared LOM EXT mode enables the 1-Gb Ethernet ports and the
ports on any installed Cisco virtual interface card (VIC) to access the Cisco Integrated Management
Interface (CIMC). If you want to use the dedicated management ports to access the CIMC, you can
connect to the server and change the NIC mode as described in
step, you can also change the NIC redundancy and set static IP settings.
Step 3 of the following procedure. In that
Chapter 2 Installing the Server
Use the following procedure to perform initial setup of the server:
Step 1Attach a supplied power cord to each power supply in your server, and then attach the power cord to a
grounded AC power outlet. See the
Wait for approximately two minutes to let the server boot in standby power during the first bootup.
You can verify power status by looking at the Power Status LED (see Figure 1-1 on page 1-2):
•Off—There is no AC power present in the server.
•Amber—The server is in standby power mode. Power is supplied only to the CIMC and some
motherboard functions.
•Green—The server is in main power mode. Power is supplied to all server components.
NoteDuring bootup, the server beeps once for each USB device that is attached to the server. Even if
there are no external USB devices attached, there is a short beep for each virtual USB device
such as a virtual floppy drive, CD/DVD drive, keyboard, or mouse. A beep is also emitted if a
USB device is hot-plugged or hot-unplugged during BIOS power-on self test (POST), or while
you are accessing the BIOS Setup utility or the EFI shell.
Step 2Connect a USB keyboard and VGA monitor by using the supplied KVM cable connected to the KVM
connector on the front panel (see
Power Specifications, page A-3 for power specifications.
Figure 1-1 on page 1-2).
2-8
NoteAlternatively, you can use the VGA and USB ports on the rear panel. However, you cannot use
the front panel VGA and the rear panel VGA at the same time. If you are connected to o ne VGA
connector and you then connect a video device to th e o the r conn ector, the first VGA connector
is disabled.
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Chapter 2 Installing the Server
Step 3Set NIC mode, NIC redundancy, and choose whether to enable DHCP or set static network settings:
a. Press the Power button to boot the server. Watch for the prompt to press F8.
b. During bootup, press F8 when prompted to open the BIOS CIMC Configuration Utility.
c. Set the NIC mode to your choice for which ports to use to access the CIMC for server management
•Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory-default
•Dedicated—The dedicated management port is used to access the CIMC. You must select a NIC
•Shared LOM—The 1-Gb Ethernet ports are used to access the CIMC. You must select a NIC
Initial Server Setup
(see
Figure 1-3 on page 1-3 for identification of the ports):
setting, along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared
LOM and Cisco Card interfaces are both enabled.
In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If
the system determines that the Cisco card connection is not getting i ts IP address from a Cisco UCS
Manager system because the server is in standalone mode, further DHCP requests from the Cisco
card are disabled. Use the Cisco Card NIC mode if you want to connect to the CIMC through a Cisco
card in standalone mode.
redundancy and IP setting.
redundancy and IP setting.
•Cisco Card—The ports on an installed Cisco UCS virtual interface card (VIC) are used to access the
CIMC. You must select a NIC redundancy and IP setting.
NoteThe Cisco Card NIC mode is currently supported only with a Cisco UCS VIC that is installed in
PCIe slot 1. See also Special Considerations for Cisco UCS Virtual Interface Cards, page 3-35.
d. Use this utility to change the NIC redundancy to your preference. This server has three possible NIC
redundancy settings:
–
None—The Ethernet ports operate independently and do not fail over if there is a problem.
–
Active-standby—If an active Ethernet port fails, traffic fails over to a standby port.
–
Active-active—All Ethernet ports are utilized simultaneously.
e. Choose whether to enable DHCP for dynamic network settings, or to enter static network settings.
NoteBefore you enable DHCP, your DHCP server must be preconfigured with the range of MAC
addresses for this server. The MAC address is printed on a label on the rear of the server. This
server has a range of six MAC addresses assigned to the CIMC. The MAC address printed on
the label is the beginning of the range of six contiguous MAC addresses.
f. Optional: Use this utility to make VLAN settings, and to set a default CIMC user password.
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NoteChanges to the settings take effect after approximately 45 seconds. Refresh with F5 and wait
until the new settings appear before you reboot the server in the next step.
g. Press F10 to save your settings and reboot the server.
NoteIf you chose to enable DHCP, the dynamically assigned IP a nd MAC addresses ar e displayed on
the console screen during bootup.
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Initial Server Setup
Step 4Connect to the CIMC for server management. Connect Ethernet cables from your LAN to the server,
Step 5Use a browser and the IP address of the CIMC to connect to the CIMC Setup Utility. The IP address is
Chapter 2 Installing the Server
using the ports that you selected by your NIC Mode setting in
Active-passive NIC redundancy settings require you to connect to two ports.
based upon the settings that you made in
Step 3 (either a static address or the address assigned by your
DHCP server).
NoteThe default user name for the server is admin. The default password is password.
T o manage the server , see the Cisco UCS C-Series Rack-Mount Server Configuration Guide or the Cisco
UCS C-Series Rack-Mount Server CLI C onfigur ation Guide for instructions on using those interfaces.
The links to these documents are in the C-Series documentation roadmap:
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Chapter 2 Installing the Server
NIC Modes and NIC Redundancy Settings
This server has the following NIC mode settings that you can choose from:
•Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory-default
setting, along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared
LOM and Cisco Card interfaces are both enabled.
In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If
the system determines that the Cisco card connection is not getting i ts IP address from a Cisco UCS
Manager system because the server is in standalone mode, further DHCP requests from the Cisco
card are disabled. If the system determines that the Cisco card connection is getting its IP address
from a Cisco UCS Manager system, the reply has parameters that automatically move the server to
UCSM mode.
•Dedicated—The dedicated management port is used to access the CIMC. You must select a NIC
redundancy and IP setting.
•Shared LOM—The 1-Gb Ethernet ports are used to access the CIMC. You must select a NIC
redundancy and IP setting.
•Cisco Card—The ports on an installed Cisco UCS virtual interface card (VIC) are used to access the
CIMC. You must select a NIC redundancy and IP setting.
Initial Server Setup
NoteThe Cisco Card NIC mode is currently supported only with a Cisco UCS VIC that is installed in
PCIe slot 1. See also Special Considerations for Cisco UCS Virtual Interface Cards, page 3-35.
This server has the following NIC redundancy settings that you can choose from:
•None—The Ethernet ports operate independently and do not fail over if there is a problem.
•Active-standby—If an active Ethernet port fails, traffic fails over to a standby port.
•Active-active—All Ethernet ports are utilized simultaneously.
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System BIOS and CIMC Firmware
System BIOS and CIMC Firmware
This section includes information about the system BIOS and it includes the following sections:
•Updating the BIOS and CIMC Firmware, page 2-12
•Accessing the System BIOS, page 2-13
Updating the BIOS and CIMC Firmware
CautionWhen you upgrade the BIOS firmware, you must also upgrade the CIMC firmware to the same version
or the server will not boot. Do not power off the server until the BIOS and CIMC firmware are matching
or the server will not boot.
Cisco provides the Cisco Host Upgrade Utility to assist with simultaneously upgrading the BIOS, CIMC,
and other firmware to compatible levels.
Chapter 2 Installing the Server
The server uses firmware obtained from and certified by Cisco. Cisco provides release notes with each
firmware image. There are several methods for updating the firmware:
•Recommended method for systems running firmware level 1.2 or later: Use the Cisco Host
Upgrade Utility to simultaneously upgrade the CIMC, BIOS, LOM, LSI storage controller, and
Cisco UCS P81E VIC firmware to compatible levels.
See the Cisco Host Upgrade Utility Quick Reference Guide for your firmware level at the
documentation roadmap link below.
NoteYour system firmware must be at minimum level 1.2 to use the Cisco Host Upgrade Utility. If
your firmware is prior to level 1.2, you must use the methods below to update the BIOS and
CIMC firmware individually.
•You can upgrade the BIOS using the EFI interface, or upgrade from a Windows or Linux platform.
See the Cisco UCS C-Series Rack-Mount Server BIOS Upgrade Guide.
•You can upgrade the CIMC and BIOS firmware by using the CIMC GUI interface.
See the Cisco UCS C-Series Rack-Mount Server Configuration Guide.
•You can upgrade the CIMC and BIOS firmware by using the CIMC CLI interface.
See the Cisco UCS C-Series Rack-Mount Server CLI Configuration Guide.
For links to the documents listed above, see the documentation roadmap at the following URL:
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Chapter 2 Installing the Server
Accessing the System BIOS
T o change the BIOS settings for your server, follow these steps. Detailed instructio ns are also printed on
the BIOS screens.
Step 1Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
NoteThe version and build of the current BIOS are displayed on the Main page of the utility.
Step 2Use the arrow keys to select the BIOS menu page.
Step 3Highlight the field to be modified by using the arrow keys.
Step 4Press Enter to select the field that you want to change, and then modify the value in the field.
Step 5Press the right arrow key until the Exit menu screen is displayed.
Step 6Follow the instructions on the Exit menu screen to save your changes and exit the setup utilit y (or Press
F10). You can exit without saving changes by pressing Esc.
System BIOS and CIMC Firmware
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Service Headers and Jumpers
Service Headers and Jumpers
This section includes the following topics:
•Header Locations on the Motherboard, page 2-14
•Using the BIOS Recovery Header J41, page 2-15
•Using the Clear CMOS Header J37, page 2-17
Header Locations on the Motherboard
See Figure 2-5. The block of headers is shown in red. The individual headers are shown i n the magnified
view. The pin numbering is the same for all headers in the block.
Chapter 2 Installing the Server
Figure 2-5Service Header Locations
FAN1
FAN2
FAN3
FAN4
FAN4
FAN5
CPU1
PCIe1
PCIe2
PSU2
CPU2
PSU1
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Service Headers and Jumpers
Using the BIOS Recovery Header J41
Depending on which stage the BIOS becomes corrupted, you might see different behavior.
•If the BIOS BootBlock is corrupted, you might see the system get stuck on the following message:
Initializing and configuring memory/hardware
•If it is a non-BootBlock corruption, the following message is displayed:
****BIOS FLASH IMAGE CORRUPTED****
Flash a valid BIOS capsule file using CIMC WebGUI or CLI interface.
IF CIMC INTERFACE IS NOT AVAILABLE, FOLLOW THE STEPS MENTIONED BELOW.
1. Connect the USB stick with recovery.cap file in root folder.
2. Reset the host.
IF THESE STEPS DO NOT RECOVER THE BIOS
1. Power off the system.
2. Mount recovery jumper.
3. Connect the USB stick with recovery.cap file in root folder.
4. Power on the system.
Wait for a few seconds if already plugged in the USB stick.
REFER TO SYSTEM MANUAL FOR ANY ISSUES.
NoteAs indicated by the message show n above , there are two procedures for recovering the BIOS. Try
procedure 1 first, then if that does not recove r the BIOS , use procedure 2.
NoteThe server must have CIMC version 1.4(6) or later to use these procedures.
Procedure 1: Reboot With recovery.cap File
Step 1Download the BIOS update package and extract it to a temporary location.
Step 2Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The
recovery folder contains the recovery.cap file that is required in this procedure.
NoteThe recovery.cap file must be in the root directory of the USB thumb drive. Do not rename this
file. The USB thumb drive must be formatted with either FAT16 or FAT32 file systems.
Step 3Insert the USB thumb drive into a USB port on the server.
Step 4Reboot the serve r.
Step 5Return the server to main power mode by pressing the Power button on the front panel.
The server boots with the updated BIOS boot block. When the BIOS detects a valid recovery.cap file
on the USB thumb drive, it displays this message:
Found a valid recovery file...Transferring to CIMC
System would flash the BIOS image now...
System would restart with recovered image after a few seconds...
Step 6Wait for server to complete the BIOS update, then remove the USB thumb drive from the server.
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NoteDuring the BIOS update, the CIMC will shut down the server and the screen will be blank for
about 10 minutes. Do not unplug the power cords during this update. The CIMC will power on
the server after the update is complete.
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Service Headers and Jumpers
Procedure 2: Use Recovery Jumper and recovery.cap File
See Figure 2-5 for the location of the J41 header.
Step 1Download the BIOS update package and extract it to a temporary location.
Step 2Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The
recovery folder contains the recovery.cap file that is required in this procedure.
NoteThe recovery.cap file must be in the root directory of the USB thumb drive. Do not rename this
file. The USB thumb drive must be formatted with either FAT16 or FAT32 file systems.
Step 3Power off the server as described in Shutting Down and Powering Off the Server, page 3-7.
Step 4Disconnect all power cords from the power supplies.
Step 5Slide the server out the front of the rack far enough so that you can remove the top cover. You might have
to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
Chapter 2 Installing the Server
Step 6Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-8.
Step 7Move the shorting jumper to pins 2 and 3 of the J41 header (see Figure 2-5).
Step 8Reconnect AC power cords to the server. The server powers up to standby power mode.
Step 9Insert the USB thumb drive that you prepared in Step 2 into a USB port on the server.
Step 10Return the server to main power mode by pressing the Power button on the front panel.
The server boots with the updated BIOS boot block. When the BIOS detects a valid recovery.cap file
on the USB thumb drive, it displays this message:
Found a valid recovery file...Transferring to CIMC
System would flash the BIOS image now...
System would restart with recovered image after a few seconds...
Step 11Wait for server to complete the BIOS update, then remove the USB thumb drive from the server.
NoteDuring the BIOS update, the CIMC will shut down the server and the screen will be blank for
about 10 minutes. Do not unplug the power cords during this update. The CIMC will power on
the server after the update is complete.
Step 12After the server has fully booted, power off the server again and disconnect all power cords.
Step 13Move the jumper back to the default pins 1 and 2 of the J41 header.
NoteIf you do not move the jumper, after recovery completion you see the prompt, Please remove
the recovery jumper.
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Step 14Replace the top cover, replace the server in the rack, replace power cords and any other cables, then
power on the server by pressing the Power button.
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Chapter 2 Installing the Server
Using the Clear CMOS Header J37
See Figure 2-5 for the location of this header. You can jumper this header to clear the server’s CMOS
settings in the case of a system hang. For example, if the server hangs because of incorrect settings and
does not boot, use this jumper to invalidate the settings and reboot with defaults.
CautionClearing the CMOS removes any customized settings and might result in data loss. Make a note of any
necessary customized settings in the BIOS before you use this clear CMOS procedure.
Step 1Power off the server as described in Shutting Down and Powering Off the Server, page 3-7.
Step 2Disconnect all power cords from the power supplies.
Step 3Slide the server out the front of the rack far enough so that you can remove the top cover. You might have
to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
Service Headers and Jumpers
Step 4Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-8.
Step 5Move the shorting jumper to pins 2 and 3 of the J37 header (see Figure 2-5).
Step 6Reinstall the top cover and reconnect AC power cords to the server. The server powers up to standby
power mode, indicated when the Power LED on the front panel is amber.
Step 7Return the server to main power mode by pressing the Power button on the front panel. The server is in
main power mode when the Power LED is green.
NoteYou must allow the entire server, not just the service processor, to reboot to main power mode
to complete the reset. This is because the state of the jumper cannot be determined without the
host CPU running.
Step 8Press the Power button to shut down the server to standby power mode, and then remove AC power cords
from the server to remove all power.
Step 9Remove the top cover from the server.
Step 10Move the shorting jumper from header pins 2 and 3, back to its default position on pins 1 and 2.
NoteIf you do not move the jumper, the CMOS settings are reset to the default every time that you
power-cycle the server.
Step 11Replace the top cover, replace the server in the rack, replace power cords and any other cables, then
power on the server by pressing the Power button.
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Chapter 2 Installing the Server
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CHAP TER
Maintaining the Server
This chapter describes how to diagnose server system problems using LEDs. It also provides information
about how to install or replace hardware components, and it includes the following sections:
•Server Monitoring and Management Tools, page 3-1
•Status LEDs and Buttons, page 3-2
•Preparing for Server Component Installation, page 3-7
•Installing or Replacing Server Components, page 3-11
Server Monitoring and Management Tools
Cisco Integrated Management Interface (CIMC)
3
You can monitor the server inventory, health, and system event logs by using the built-in Cisco Integrated
Management Controller (CIMC) GUI or CLI interfaces. See the user documentation for your firmware
release at the following URL:
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Status LEDs and Buttons
HDD4HDD5
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HDD8
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Status LEDs and Buttons
This section describes the location and meaning of LEDs and buttons and includes the following topics
•Front Panel LEDs, page 3-2
•Rear Panel LEDs and Buttons, page 3-4
•Internal Diagnostic LEDs, page 3-6
Front Panel LEDs
Figure 3-1 shows the front panel LEDs. Table 3-1 defines the LED states.
Chapter 3 Maintaining the Server
Ta b l e 3-1Front Panel LEDs, Definitions of States
LED NameState
Power button/Power status LED •Off—There is no AC power to the server.
Identification •Off—The Identification LED is not in use.
Figure 3-1Front Panel LEDs
1Power button/Power status LED6Power supply status LED
2Identification button/LED7Network link activity LED
3System status LED8Hard drive fault LED
4Fan status LED9Hard drive activity LED
5Temperature status LED–
•Amber—The server is in standby power mode. Power is supplied only to the CIMC
and some motherboard functions.
•Green—The server is in main power mode. Power is supplied to all server
components.
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•Blue—The Identification LED is activated.
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Chapter 3 Maintaining the Server
Table 3-1Front Panel LEDs, Definitions of States (continued)
LED NameState
System status •Green—The server is running in normal operating condition.
•Green, blinking—The server is performing system initialization and memory check.
•Amber, steady—The server is in a degraded operational state. For example:
–
Power supply redundancy is lost.
–
CPUs are mismatched.
–
At least one CPU is faulty.
–
At least one DIMM is faulty.
–
At least one drive in a RAID configuration failed.
•Amber, blinking—The server is in a critical fault state. For example:
–
Boot failed.
–
Fatal CPU and/or bus error is detected.
–
Server is in over-temperature condition.
Fan status • Green—All fan modules are operating properly.
•Amber, steady—One fan module has failed.
Status LEDs and Buttons
•Amber, blinking—Critical fault, two or more fan modules have failed.
Temperature status •Green—The server is operating at normal temperature.
•Amber, steady—One or more temperature sensors have exceeded a warning
threshold.
•Amber, blinking—One or more temperature sensors have exceeded a critical
threshold.
Power supply status • Green—All power supplies are operating normally.
•Amber, steady—One or more power supplies are in a degraded operational state.
•Amber, blinking—One or more power supplies are in a critical fault state.
Network link activity •Off—The Ethernet link is idle.
•Green—One or more Ethernet LOM ports are link-active, but there is no activity.
•Green, blinking—One or more Ethernet LOM ports are link-active, with activity.
Hard drive fault •Off—The hard drive is operating properly.
•Amber—This hard drive has failed.
•Amber, blinking—The device is rebuilding.
Hard drive activity •Off—There is no hard drive in the hard drive sled (no access, no fault).
•Green—The hard drive is ready.
•Green, blinking—The hard drive is reading or writing data.
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Status LEDs and Buttons
PSU1PSU1PSU2PSU2PSU1PSU2
1
234756
331692
Rear Panel LEDs and Buttons
Figure 3-2 shows the rear panel LEDs and buttons. Table 3-2 defines the LED states.
Figure 3-2Rear Panel LEDs and Buttons
1Power supply fault LED51-Gb Ethernet link speed LED
2Power supply AC OK LED61-Gb Ethernet link status LED
31-Gb Ethernet dedicated management link
status LED
41-Gb Ethernet dedicated management link
speed LED
Chapter 3 Maintaining the Server
7Rear Identification button/LED
–
Ta b l e 3-2Rear Panel LEDs, Definitions of States
LED NameState
Power supply fault •Off—The power supply is operating normally.
•Amber, blinking—An event warning threshold has been reached, but the power
supply continues to operate.
•Amber, solid—A critical fault threshold has been reached, causing t he power
supply to shut down (for example, a fan failure or an over-temperature condition).
Power supply AC OK •Off—There is no AC power to the power supply.
•Green, blinking—AC power OK, DC output not enabled.
•Green, solid—AC power OK, DC outputs OK.
1-Gb Ethernet dedicated
management link speed
1-Gb Ethernet dedicated
management link status
•Off—link speed is 10 Mbps.
•Amber—link speed is 100 M bps.
•Green—link speed is 1 Gbps.
•Off—No link is present.
•Green—Link is active.
•Green, blinking—Traffic is present on the active link.
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Table 3-2Rear Panel LEDs, Definitions of States (continued)
LED NameState
1-Gb Ethernet link speed •Off—link speed is 10 Mbps.
•Amber—link speed is 100 Mbps.
•Green—link speed is 1 Gbps.
1-Gb Ethernet link status •Off—No link is present.
•Green—Link is active.
•Green, blinking—Traffic is present on the active link.
Identification •Off—The Identification LED is not in use.
•Blue—The Identification LED is activated.
Status LEDs and Buttons
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Status LEDs and Buttons
Internal Diagnostic LEDs
The server has internal fault LEDs for fan modules and DIMMs. An LED lights amber to indicate a failed
component.
NotePower must be connected to the server for these LEDs to be operate.
See Figure 3-3 for the locations of these internal LEDs.
Figure 3-3Internal Diagnostic LED Locations
Chapter 3 Maintaining the Server
12
FAN4
1Fan module fault LEDs (one next to each fan
connector on the motherboard)
Ta b l e 3-3Internal Diagnostic LEDs, Definition of States
2DIMM fault LEDs (one next to each DIMM
socket on the motherboard)
LED NameState
Internal diagnostic LEDs (all) •Off—Component is functioning normally.
•Amber—Component has failed.
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Preparing for Server Component Installation
This section describes how to prepare for component installation, and it includes the following topics:
•Required Equipment, page 3-7
•Shutting Down and Powering Off the Server, page 3-7
•Removing and Replacing the Server Top Cover, page 3-8
•Replaceable Component Locations, page 3-9
•Serial Number Location, page 3-10
•Color-Coded Touch Points, page 3-10
Required Equipment
The following equipment is used to perform the procedures in this chapter:
•Number 2 Phillips-head screwdriver
•Electrostatic discharge (ESD) strap or other grounding equipment such as a grounded mat
Preparing for Server Component Installation
Shutting Down and Powering Off the Server
The server can run in two power modes:
•Main power mode—Power is supplied to all server components and any operating system on your
drives can run.
•Standby power mode—Power is supplied only to the service processor and the cooling fans and it
is safe to power off the server from this mode.
You can invoke a graceful shutdown or an hard shutdown by using either of the following methods:
•Use the CIMC management interface.
•Use the Power button on the server front panel. To use the Power button, follow these steps:
Step 1Check the color of the Power Status LED (see the “Front Panel LEDs” section on page 3-2).
•Green—the server is in main power mode and must be shut down before it can be safely powered
off. Go to
•Amber—the server is already in standby mode and can be safely powered off. Go to Step 3.
Step 2Invoke either a graceful shutdown or a hard shutdown:
CautionTo avoid data loss or damage to your operating system, you should always invoke a graceful shutdown
of the operating system.
Step 2.
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•Graceful shutdown—Press and release the Power button. The operating system performs a graceful
shutdown and the server goes to standby mode, which is indicated by an amber Power Status LED.
•Emergency shutdown—Press and hold the Power button for 4 seconds to force the main power off
and immediately enter standby mode.
Step 3Disconnect the power cords from the power supplies in your server to completely power off the server.
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Preparing for Server Component Installation
Removing and Replacing the Server Top Cover
To remove or replace the top cover of the server, follow these steps:
TipYou do not have to remove the cover to replace hard drives or power supplies.
Step 1Remove the top cover (see Figure 3-4):
a. Loosen the captive thumbscrew that secures the rear edge of the cover to the chassis.
b. Press the release button.
c. Using the rubber finger pads, push the top cover toward the server rear about one-half inch
(1.27
cm), until it stops.
d. Lift the top cover straight up from the server and set it aside.
Step 2Replace the top cover:
a. Place the cover on top of the server about one-half inch (1.27 cm) behind the lip of the ch assis front
cover panel. The cover should sit flat.
Chapter 3 Maintaining the Server
NoteMake sure that the wrap-around flanged edge on the rear of the cover is correctly aligned with
the chassis features so that there is clearance when sliding the cover forward.
b. Slide the top cover toward the front cover panel until it stops and the release button locks.
c. Tighten the captive thumbscrew that secures the rear edge of the cover to the chassis.
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FAN1
FAN2
FAN3
FAN4
FAN5
Replaceable Component Locations
This section shows the locations of the components that are discussed in this chapter. The view in
Figure 3-5 is from the top down with the top cover and air baffles removed.
Figure 3-5Replaceable Component Locations
Preparing for Server Component Installation
SAS1
SAS2
985
10
PCIe1
PCIe2
PSU2
PSU1
23
FAN1
FAN1
FAN2
FAN2
4
76
SAS1
SAS2
CPU1
1
FAN3
FAN3
FAN4
FAN4FAN4
FAN5
FAN5
CPU2
1718
1Drives (hot-swappable,
accessed through front panel)
2Drive backplane11 Standard-height PCIe riser (PCIe slot 1)
3Mounting location on air baff le for LSI batter y
backup unit or SuperCap Power Module (air
baffle not shown)
4Cooling fan modules (five)13 Cisco Flexible Flash card slot SD2 socket on
5SCU upgrade ROM header
(PBG DYNAMIC SKU)
6DIMM slots on motherboard (sixteen)15 Internal USB 2.0 port
7CPUs and heatsinks (two)16 Power supplies (two)
8Integrated RAID mini-SAS connectors on
motherboard, SASPORT 1 and SASPORT 2
9Mezzanine RAID card,
mini-SAS connectors SAS1 and SAS2
10 Trusted platform module socket on
motherboard
12 Half-height PCIe riser (PCI e slot 2)
PCIe riser 2
14 Cisco Flexible Flash card slot SD1 socket on
PCIe riser 2
17 RTC battery on motherboard
18 Software RAID 5 key header
(SW RAID KEY)
11
12
13
14
15
16
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Preparing for Server Component Installation
Serial Number Location
The serial number for the server is printed on a label on the top of the server, near the front.
Color-Coded Touch Points
This server has color-coded touch points that indicate thumbscrews and latches on replaceable and
hot-swappable components.
•Hot-swappable components have green plastic touch points. This includes the internal cooling fans
and the power supplies. (An exception is the drive trays on the front panel, which are hot-swappable
but not green).
•Some replaceable but non-hot-swappable components have light-blue plastic touch-points.
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Chapter 3 Maintaining the Server
Installing or Replacing Server Components
Installing or Replacing Server Components
Warning
Warning
CautionWhen handling server components, wear an ESD strap to avoid damage.
TipYou can press the Identification button on the front panel or rear panel to turn on a flashing Identifi cation
Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place.
Statement 1029
Class 1 laser product.
Statement 1008
LED on the front and rear panels of the server. This allo ws you to locate the specific server that you are
servicing when you go to the opposite side of the rack. You can also activate these LEDs remotely by
using the CIMC interface. See the
“Status LEDs and Buttons” section on page 3-2 for locations of th ese
LEDs.
This section describes how to install and replace server components, and it includes the following topics:
•Replacing Hard Drives or Solid State Drives, page 3-12
•Replacing a Drive Backplane, page 3-14
•Replacing Fan Modules, page 3-16
•Replacing DIMMs, page 3-18
•Replacing CPUs and Heatsinks, page 3-23
•Replacing the Motherboard RTC Battery, page 3-28
•Replacing a Mezzanine Card, page 3-29
•Replacing a PCIe Riser, page 3-31
•Replacing a PCIe Card, page 3-33
•Replacing a Cisco Flexible Flash Card, page 3-38
•Replacing the LSI RAID Battery Backup Unit or SuperCap Power Module, page 3-42
•Installing a Trusted Platform Module, page 3-44
•Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM, page 3-45
•Replacing a SCU Upgrade ROM Module, page 3-47
•Replacing a Software RAID Key Module , page 3-48
•Replacing Power Supplies, page 3-49
•Enabling or Disabling the Internal USB Port, page 3-50
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Installing or Replacing Server Components
HDD4HDD5
HDD1
HDD6
HDD2
HDD7
HDD3
HDD8
331695
HDD1HDD2HDD3HDD4
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Replacing Hard Drives or Solid State Drives
This section includes the following information:
•Drive Population Guidelines, page 3-12
•Drive Replacement Procedure, page 3-13
Drive Population Guidelines
The server has two different drive backplane options:
•The Small Form Factor drives version can hold up to eight 2 .5-inch har d drives o r solid state d rives.
•The Large Form Factor drives version can hold up to four 3.5-inch hard drives.
The drive-bay numbering is shown in Figure 3-6.
Chapter 3 Maintaining the Server
Figure 3-6Drive Numbering, Small Form Factor
Figure 3-7Drive Numbering, Large Form Factor
Observe these drive population guidelines for optimum performance:
•When populating drives, add drives to the lowest-numbered bays first.
•Keep an empty drive blanking tray in any unused bays to ensure proper air flow.
•Y ou can mix hard drives and SSDs in the same server (the LFF version of t he server does not support
SSDs). However, You cannot configure a logical volume (virtual drive) that contains a mix of hard
drives and SSDs. That is, when you create a logical volume, it must contain all hard drives or all
SSDs.
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Drive Replacement Procedure
To replace or install a hot-pluggable hard drive, follow these steps:
TipYou do not have to shut down or power off the server to replace hard drives or solid state drives (SSDs)
because they are hot-pluggable.
Step 1Remove the drive that you are replacing or remove a blank drive tray from the bay:
a. Press the release button on the face of the drive tray. See Figure 3-8.
b. Grasp and open the ejector lever and then pull the drive tray out of the slot.
c. If you are replacing an existing drive, remove the fou r drive-tr ay scr ews that secure the drive to the
tray and then lift the drive out of the tray.
Step 2Install a new drive:
a. Place a new drive in the empty drive tray and install the four drive-tray screws.
b. With the ejector lever on the drive tr ay open, in sert the d rive tray into the empty dr ive bay.
c. Push the tray into the slot until it touches the backplane, then clos e the ejector lev er to lock the drive
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Installing or Replacing Server Components
Replacing a Drive Backplane
NoteThe Small Form Factor (eight-drive) and Large Form Factor (four-drive) backplanes and their
corresponding chassis drive bays are factory-configurable options. When replacing a backplane, you
must replace it with the same version of the backplane.
To install or replace a drive backplane, follow these steps:
Step 1Remove the drive backplane that you are replacing. See Figure 3-9:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
Chapter 3 Maintaining the Server
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Remove all drives from the server.
TipLabel the drives as you remove them to aid replacement.
e. Disconnect all cables from the backplane.
f. Loosen the two captive thumbscrews that secure the backplane to the chassis floor (see Figure 3-9).
g. Loosen the single captive thumbscrew that secures the backplane to the operations panel assembly
(see
Figure 3-9).
The operations panel assembly plugs into a socket on the front side of the backplane.
h. Push the operations panel assembly forward and out the front of the chassis about one inch to
disengage it from the backplane. Push on the small metal handle that is engraved with an arrow (see
Figure 3-9).
i. Lift straight up on the backplane to disengage it from the three supporting metal hooks on the
chassis.
Step 2Install a new drive backplane:
a. Carefully set the backplane in place so that the three slotted holes in its circuit board fit over the
three supporting hooks on the chassis (see
b. Push the operations panel assembly inward until it is fully engaged with the socket on the backplane.
c. Tighten the single captive thumbscrew that secures the backplane to the operations panel assembly.
Figure 3-9).
3-14
d. Tighten the two captive thumbscrews that secure the backplane to the chassis floor.
e. Reconnect all cables to the backplane.
f. Replace all drives to the server.
g. Replace the top cover.
h. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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FAN1FAN1FAN1
FAN2
FAN2FAN2
FAN3FAN3FAN3
FAN4FAN4
FAN4FAN4
FAN5
FAN5FAN5
PSU2
PCIe1
PCIe2
PSU1
CPU1
CPU2
SAS1
SAS2
SAS1
SAS2
87
5
34
1
2
6
331723
Figure 3-9Replacing the Drive Backplane
Installing or Replacing Server Components
1Captive thumbscrews (two),
securing backplane to chassis floor
2Supporting hooks on chassis (three)6 Captive thumbscrews (two),
You can enable low voltage (1.35 V) DIMM operation for all DIMMs in the server. There is a setting in
the BIOS Setup utility that you can use to change the DDR memory mode to Power Saving mode, as
described in the following procedure:
Step 1Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
Step 2Select the Advanced tab.
Step 3Select Low Voltage DDR Mode.
Step 4In the pop-up window, select either Power Saving or Performance Mode:
•Performance Mode–Prioritizes performance memory operation. If you mix low-voltage DIMMs
with standard DIMMs, the system defaults to this setting.
Step 5Press F10 to save your changes and exit the setup utility.
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DIMM Sparing and Rank Sparing
DIMM and rank sparing can be enabled in the BIOS configuration utility.
Sparing involves utilizing one of the DIMM pairs or rank pairs within each memory riser as a spare unit.
When any of the other DIMM pairs within the same memory riser experiences errors beyond a
pre-defined threshold, it fails over to the sp are DIMM pair. Spared DIMMs and ranks are hidden from
the user and the OS so that the BIOS can migrate to a spare unit when it finds degrading DIMMs.
When sparing is enabled, the available system memory is lesser than the total installed memory.
•When using DIMM sparing, the available memory equals total installed memory minus the size of
spared DIMMs.
•When using rank sparing, available memory equals total installed memory minus the size of the
spared ranks. Rank size equals DIMM size divided by the number of ranks.
Memory Mirroring
When memory mirroring is enabled, the memory subsy stem simultan eously wr ites identi cal data t o two
channels. If a memory read from one of the channels returns incorrect data due to an uncorrectable
memory error, the system automatically retrieves the data from the other channel. A transient or soft
error in one channel does not affect the mirrored data, and operation continues unless there is a
simultaneous error in exact ly the same location on a DIMM and its mirrored DIMM. Memory mirroring
reduces the amount of memory available to the operating system by 50% because only one of the two
populated channels provides data.
Installing or Replacing Server Components
If you choose to enable memory mirroring, populate the DIMM slots in the order shown in Table 3-5.
Ta b l e 3-5Memory Mirroring DIMM Population
Number of DIMMs
per CPUCPU 1 PopulationCPU2 Population
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Installing or Replacing Server Components
DIMM Replacement Procedure
This section includes the following topics:
•Identifying a Faulty DIMM, page 3-22
•Replacing DIMMs, page 3-22
Identifying a Faulty DIMM
Each DIMM slot has a corresponding DIMM fault LED. See Figure 3-3 for the locations of these LEDs.
The LEDs light amber to indicate a faulty DIMM. Power must be present in the server for these LEDs
to operate.
Replacing DIMMs
To install a DIMM assembly, follow these steps:
Step 1Remove the DIMM that you are replacing:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
Chapter 3 Maintaining the Server
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Identify the faulty DIMM by observing the DIMM slot fault LEDs on the motherboard.
e. Open the ejector levers at both ends of the DIMM slot, then lift the DIMM out of the slot.
Step 2Install a new DIMM:
NoteBefore installing DIMMs, refer to the population guidelines. See Memory Performance
Guidelines and Population Rules, page 3-18.
f. Align the new DIMM with the empty slot on the motherboard. Use the alignment key in the DIMM
slot to correctly orient the DIMM.
g. Push down evenly on the top corners of the DIMM until it is fully seated and the ejector levers on
both ends lock into place.
h. Replace the top cover.
i. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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Replacing CPUs and Heatsinks
This server has two CPU sockets. Each CPU supports four DIMM channels (eight DIMM slots). See
Figure 3-12.
•The server can operate with one CPU or two identical CPUs installed .
•The minimum configuration is that the server must have at least CPU1 installed. In stal l CPU1 first,
then CPU2.
NoteThe following restrictions apply when using a single-CPU configuratio n: the maximum number
of DIMMs is eight, the internal mezzanine card slot is unavailable, and PCIe slot 2 is unavailable
(see Figure 3-20).
CautionCPUs and their motherboard sockets are fragile and must be handled with care to avoid damaging pins
during installation. The CPUs must be installed with heatsinks and their thermal pads to ensure proper
cooling. Failure to install a CPU correctly might result in damage to the server.
Installing or Replacing Server Components
CautionThe Pick-and-Place tools used in this procedure are required to prevent da mage to the contact pins
between the motherboard and the CPU. Do not attempt this procedure without the required tools, which
are included with each CPU option kit. If you do not have the tool, you can order a spare (Cisco PID
UCS-CPU-EP-PNP).
To install or replace a CPU heatsink and CPU, follow these steps:
Step 1Remove the CPU and heatsink that you are replacing:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Use a Number 2 Phillips-head screwdriver to loosen the four captive screws that secure the heatsink
and then lift it off of the CPU.
NoteAlternate loosening each screw evenly to avoid damaging the heatsink or CPU.
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e. Unclip the first CPU retaining latch labelled with the icon, then unclip the second retai ning
latch labelled with the icon. See Figure 3-13.
f. Open the hinged CPU cover plate.
Cisco UCS C220 Server Installation and Service Guide
Step 2Remove a protective cap or an old CPU from the socket (if present):
•If you are removing an old CPU, skip to Step 3.
•If you are installing a new CPU to a socket that was shipped empty, the socket has a protective cap
that is intended to prevent bent contact pins. Use the tool as shown in
Figure 3-14 to grasp the
protective cap and then pivot to remove the cap.
Figure 3-14Protective Cap Removal Tool
333565
3-24
Step 3Remove an old CPU:
a. Set the Pick-and-Place tool on the CPU in the socket, aligning the arrow on the tool with the
registration mark on the socket (the small triangular mark). See
b. Press the top button on th e tool to gr asp the in stalled C PU.
c. Lift the tool and CPU straight up.
d. Press the top button on the tool to release the old CPU on an anti-static surface.
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Figure 3-15.
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1
2
Figure 3-15Removing or Inserting a CPU
Installing or Replacing Server Components
1Arrow on tool2Registration mark on CPU socket
Step 4Insert the new CPU into the Pick-and-Place tool:
a. Remove the new CPU from the packaging and place it on the pedestal that is included in the kit.
Align the registration mark on the corner of the CPU with the arrow on the corner of the pedestal
(see
Figure 3-16).
b. Press down on the top button of the tool to lock it open.
c. Set the Pick-and-Place tool on the CPU pedestal, aligning the arrow on the tool with the arrow on
the corner of the pedestal. Make sure that the tabs on the tool are fully seated in the slots on the
pedestal.
d. Press the side lever on the tool to grasp and lock in the CPU.
e. Lift the tool and CPU straight up off the pedestal.
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Installing or Replacing Server Components
1
1
1
333566
Figure 3-16CPU and Pick-and-Place Tool on Pedestal
Chapter 3 Maintaining the Server
1Arrow marks for alignment–
Step 5Install a new CPU:
a. Set the Pick-and-Place tool with CPU over the empty CPU socket on the motherboard.
NoteAlign the arrow on the top of the tool with the re gistratio n mark (small t riang le) that is st amped
on the metal of the CPU socket, as shown in Figure 3-15.
b. Press the top button on the tool to set the CPU into the socket. Remove the empty tool.
c. Close the hinged CPU cover plate.
d. Clip down the CPU retaining latch with the icon, then clip down the CPU retaining latch
with the icon. See Figure 3-13.
Step 6Install a heatsink:
CautionThe heatsink must have a new, undamaged thermal pad on the heatsink -to-CPU surface to ensure proper
cooling. If you are replacing a heatsink that was previousl y used, you must remo ve the o ld thermal p ad.
If you are installing a new heatsink, skip to step d. below.
a. Apply an alcohol-based cleaning solution to the old thermal pad and let it soak for a least 15
seconds.
b. Wipe all of the old thermal pad off the old heatsink using a soft cloth th at will no t scratch t he
heatsink surface.
3-26
c. Apply thermal grease from an included syringe to the top of the CPU.
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Apply about 2 cubic centimeters of grease (about half the syringe contents) to the to p of the CPU in
the pattern that is shown in
NoteIf you do not have a syringe of thermal grease, you can order a spare
Installing or Replacing Server Components
Figure 3-17.
(Cisco PID UCS-CPU-GREASE2).
334295
d. For a new heatsink, peel the protective film from the thermal pad that is on the bottom of the new
heatsink.
Figure 3-17Thermal Grease Application Pattern
NoteDo not apply a syringe of thermal grease if you are installing a new heatsink that already has a
pre-applied thermal pad.
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e. Align the heatsink captive screws with the motherboard standoffs, then use a Number 2
Phillips-head screwdriver to tighten the captive screws evenly.
NoteAlternate tightening each screw evenly to avoid damaging the heatsink or CPU.
f. Replace the top cover.
g. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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Installing or Replacing Server Components
Replacing the Motherboard RTC Battery
Chapter 3 Maintaining the Server
Warning
There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries according to
the manufacturer’s instructions.
[Statement 1015]
The real-time clock (RTC) battery retains system settings when the server is disconnected from power.
The battery type is Panasonic CR2032 or equivalent.
To replace or install the motherboard CMOS battery, follow these steps:
Step 1Remove the RTC battery (see Figure 3-18):
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Locate the RTC battery. See Figure 3-18.
e. Gently remove the battery from the holder on the motherboard.
Step 2Install an RTC battery:
a. Gently insert the battery into the holder and inside the retaining clip.
3-28
NoteThe positive side of the battery marke d “3V+” should f ace the re taini ng clip and c hassis wa ll.
b. Push the battery into the socket until it is fully seated.
c. Replace the top cover.
d. Replace the server in the rack, replace cables, and power on the server by pressing the Power button.
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FAN1
FAN2
FAN3
FAN4
FAN5
Figure 3-18Replacing the Motherboard RTC Battery
FAN1
FAN1
FAN2
FAN2
CPU1
SAS1
SAS2
SAS1
Installing or Replacing Server Components
SAS2
PCIe1
1RTC battery holder on motherboard–
Replacing a Mezzanine Card
The server has a dedicated socket on the motherboard for a mezzanine-style RAID controller card.
NoteSee RAID Controller Considerations, page C-1 for more information about supported card s and cabling.
To install or replace a mezzanine card, follow these steps:
FAN3
FAN3
FAN4FAN4
FAN4
FAN5
FAN5
CPU2
PCIe2
PSU2
PSU1
1
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Step 1Remove the mezzanine card that you are replacing (see Fi gur e 3-19):
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Disconnect all cables from the mezzanine card.
TipLabel the cables before you disconnect them to aid replacement.
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Installing or Replacing Server Components
FAN1FAN1FAN1
FAN2
FAN2FAN2
FAN3
FAN3FAN3
FAN4FAN4
FAN4FAN4
FAN5
FAN5FAN5
PSU2
PCIe1
PCIe2
PSU1
CPU1
CPU2
SAS1
SAS2
SAS1
SAS2
2
1
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e. Loosen the single captive thumbs crew th at secu res the mezzanine card to the motherboard standoff.
f. Pull the mezzanine card toward the server front about one inch to disengage it from its motherboard
socket, and then remove the card from the chassis.
Step 2Install a new mezzanine card:
a. Set the new mezzanine card in place on the motherboard, aligning its connector with the
motherboard socket. Also align the captive thumbscrew with the standoff on the motherboard.
b. Push on both ends of the mezzanine card evenly to engage the card’s connector with the socket on
the motherboard.
c. Tighten the single captive thumbscrew that secures the mezzanine card to the mother board standof f.
d. Reconnect cables to the mezzanine card. See RAID Controller Cabling, page C-19 for more
information.
e. Replace the top cover.
f. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
g. If this was a replacement card, continue with Restoring RAID C onfiguratio n After Rep lacing a
RAID Controller, page C-23.
Chapter 3 Maintaining the Server
Figure 3-19Replacing the Mezzanine Card
1Captive thumbscrew2Mezzanine card connector on motherboa rd
(partially visible under PCI riser 2)
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PSU1PSU1PSU2PSU2PSU1PSU2
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PCIe 2
PCIe 1
Replacing a PCIe Riser
The server contains two toolless PCIe risers for horizontal installation of PCIe cards. See Table 3-6 for
a description of the PCIe slots on each riser.
Figure 3-20Rear Panel, Showing PCIe Slots
To install or replace a PCIe riser, follow these steps:
Step 1Remove the PCIe riser that you are replacing (see Figure 3-19):
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
Installing or Replacing Server Components
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Lift straight up on both ends of the PCIe riser to disengage its circuit board from the socket on the
motherboard.
e. If the riser has a card installed, remove the card from the riser.
Step 2Install a new PCIe riser:
a. If you removed a card from the old PCIe riser, inst all the card to the new riser (see Replacing a PCIe
Card, page 3-33).
b. Position the PCIe riser over its socket on the motherboard and over the chassis alignment features
(see
Figure 3-19):
•The metal shell of the PCIe riser has alignment slots that engage with pegs on the chassis.
•The metal shell has alignment tabs that fit into slots on the chassis rear panel.
c. Carefully push down on both ends of the PCIe riser to fully engage its circuit board co nnector with
the socket on the motherboard.
d. Replace the top cover.
e. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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Installing or Replacing Server Components
FAN1FAN1FAN1
FAN2
FAN2FAN2
FAN3
FAN3FAN3
FAN4FAN4
FAN4FAN4
FAN5
FAN5FAN5
PSU2
PCIe1
PCIe2
PSU1
CPU1
CPU2
SAS1
SAS2
SAS1
SAS2
3
2
1
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Figure 3-21Replacing the PCIe Riser
Chapter 3 Maintaining the Server
1Chassis alignment peg for PCIe riser 13Chassis alignment pegs for PCIe riser 2
2Rear alignment tabs–
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PSU1PSU1PSU2PSU2PSU1PSU2
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PCIe 2
PCIe 1
Replacing a PCIe Card
CautionCisco supports all PCIe cards qualified and sold by Cisco. PCIe cards not qualified or sold by Cisco are
the responsibility of the customer. Although Cisco will always stand behind and support the C-Series
rack-mount servers, customers using standard, off-the-shelf, thir d-party cards must go to the th ird-party
card vendor for support if any issue with that particular third-party card occurs.
This section includes the following topics:
•PCIe Slots, page 3-33
•Replacing a PCIe Card, page 3-34
•Special Considerations for Cisco UCS Virtual Interface Cards, page 3-35
•RAID Controller Card Cable Routing, page 3-35
•Installing Multiple PCIe Cards and Resolving Limited Resources, page 3-36
PCIe Slots
Installing or Replacing Server Components
The server contains two toolless PCIe risers for horizontal in stallation of PCIe cards. See Figure 3-22
and Table 3-6 for a description of the PCIe slots on these risers.
Figure 3-22Rear Panel, Showing PCIe Slots
Ta b l e 3-6PCIe Expansion Slots
Electrical
Slot Number
1 (on riser 1)
2 (on riser 2)
1. This is the supported length because of internal clearance.
4. Slot 1 can operate when the server is in standby power mode.
5. Slot 2 is not available in single-CPU configurations.
Lane WidthConnector LengthCard Length1
Gen-3 x16x24 extended 1/2 length Full-height
5
Gen-3 x8x16 connector1/2 length1/2 height No
Card Height 2
NCSI3 Support
4
Yes
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Installing or Replacing Server Components
Replacing a PCIe Card
NoteIf you are installing a Cisco UCS Virtual Interface Card, there are prerequisite considerations. See
Special Considerations for Cisco UCS Virtual Interface Cards, page 3-35.
NoteIf you are installing a RAID controller card, see RAID Controller Considerations, page C-1 for more
information about supported cards and cabling.
To install or replace a PCIe card, follow these steps:
Step 1Remove a PCIe card (or a blank filler panel) from the PCIe riser:
a. Shut down and power off the server as described in the “Shutting Down and Powering Off the
Server” section on page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
Chapter 3 Maintaining the Server
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in the “Removing and Replacing the Server Top Cover” section
on page 3-8.
d. Remove any cables from the ports of the PCIe card that you are replacing.
TipLabel the cables when you disconnect them to aid correct connection to the new card.
e. Lift straight up on both ends of the PCIe riser to disengage it from the socket on the motherboard.
f. Pull evenly on both ends of the PCIe card to remove it from the socket on the PCIe riser.
If the riser has no card, remove the blanking panel from the rear opening of the riser.
Step 2Install a new PCIe card:
a. Align the new PCIe card with the empty socket on the PCIe riser.
NoteAlign and insert the card’s rear panel tab into th e riser’ s rear panel opening at the same time you
align the card with the empty socket.
b. Push down evenly on both ends of the card until it is fully seated in the socket.
c. Ensure that the card rear panel tab sits flat against the PCIe riser rear panel opening.
d. Position the PCIe riser over its socket on the motherboard and over the alignment features (see
Figure 3-21).
3-34
e. Carefully push down on both ends of the PCIe riser to fully engage its circuit board connector with
the socket on the motherboard.
f. Replace the top cover.
g. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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h. If the card that you replaced was a RAID controller, continue with Restoring RAID Configuration
After Replacing a RAID Controller, page C-23.
Special Considerations for Cisco UCS Virtual Interface Cards
Table 3-7 describes the requirements for the supported Cisco UCS virtual interface cards (VICs).
Ta b l e 3-7Cisco UCS C220 Requirements for Virtual Interface Cards
Number of
Virtual Interface
Card (VIC)
Cisco UCS VIC P81E
VICs
Supported
in Server
1PCIE 1PCIE 11.4(4)2.0(2)5.0
Slots That
Support
1
VICs
N2XX-ACPCI01
Cisco UCS VIC 1225
1PCIE 1PCIE 11.4(6)2.1(0)5.0
UCSC-PCIE-CSC-02
Cisco UCS VIC1225T
1PCIE 1PCIE 1
UCSC-PCIE-C10T-02
1. See PCIe Slots, page 3-33.
2. The Cisco UCS VIC1225T is not supported for UCS integration at this time.
Primary Slot For
UCS Integration
or Cisco Card
NIC Mode
2
Minimum
CIMC
Firmware
1.5(1)2.1(1)6.0
Installing or Replacing Server Components
Minimum VIC
Firmware For
Use With UCS
Integration
Minimum Nexus
OS on an Upstream
Nexus Fabric
Interconnect
RAID Controller Card Cable Routing
If the PCIe card that you are installing or replacing is a RAID controller card, see RAID Controller
Considerations, page C-1 for required cables and cable routing guidelines.
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Installing or Replacing Server Components
Installing Multiple PCIe Cards and Resolving Limited Resources
When a large number of PCIe add-on cards are installed in the server, the system may run out of the
following resources required for PCIe devices:
•Option ROM memory space
•16-bit I/O space
The topics in this section provide guidelines for resolving the issues related to these limited resources.
•Resolving Insufficient Memory Space to Execute Option ROMs, page 3-36
Resolving Insufficient Memory Space to Execute Option ROMs
The system has very limited memory to execute PCIe legacy option ROMs, so when a large number of
PCIe add-on cards are installed in the server, the system BIOS might not able to execute all of the option
ROMs. The system BIOS loads and executes the option ROMs in the order that the PCIe cards are
enumerated (Slot 1, Slot 2, Slot 3, etc.).
If the system BIOS does not have sufficient memory space to load any PCIe option ROM, it skips loading
that option ROM, reports a system event log (SEL) event to the CIMC controller and reports the
following error in the Error Manager page of the BIOS Setup utility:
ERROR CODE SEVERITYINSTANCEDESCRIPTION
146MajorN/APCI out of resources error.
Major severity requires user
intervention but does not
prevent system boot.
Chapter 3 Maintaining the Server
T o resolve this issue, disable the Option ROMs that are not needed for system booting. The BIOS Setup
Utility provides the setup options to enable or disable the Option ROMs at the PCIe slot level for the
PCIe expansion slots and at the port level for th e onboard NICs. These options can be found in the BIOS
Setup Utility Advanced PCI Configuration page.
•Guidelines for RAID controller booting:
If the server is configured to boot primarily from RAID storage, make sure that the option ROMs
for the slots where your RAID controllers installed are enabled in the BIOS, depending on your
RAID controller configuration.
If the RAID controller does not appear in the system boot or der even with the option ROMs for those
slots are enabled, the RAID controller option ROM might not have sufficient memory space to
execute. In that case, disable other option ROMs that are not needed for the system configuration to
free up some memory space for the RAID controller option ROM.
See also Factory-Default Option ROM Settings, page C-4.
•Guidelines for onboard NIC PXE booting:
If the system is configured to primarily perform PXE boot from onboard NICs, make sure that the
option ROMs for the onboard NICs to be booted from are enabled in the BIOS Setup Utility. Disable
other option ROMs that are not needed to create sufficient memory space for the onboard NICs.
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Resolving Insufficient 16-Bit I/O Space
The system has only 64 KB of legacy 16-bit I/O resources available. This 64 KB of I/O space is divided
between the CPUs in the system because the PCIe controller is integrated into the CPUs. This server
BIOS has the capability to dynamically detect the 16-bit I/O resource requirement for each CPU and then
balance the 16-bit I/O resource allocation between the CPUs accordingly during the PCI bus
enumeration phase of the BIOS POST.
When a large number of PCIe cards are installed in the system, the system BIOS might not have
sufficient I/O space for some PCIe devices. If the system BIOS is not able to allocate the required I/O
resources for any PCIe devices, the following symptoms have been observed:
•The system might get stuck in an infinite reset loop.
•The BIOS might appear to hang while initializing PCIe devices.
•The PCIe option ROMs might take excessive time to complete, which appears to lock up the system.
•PCIe boot devices might not be accessible from the BIOS.
•PCIe option ROMs might report initialization errors. These errors are seen before the BIOS passes
control to the operating system.
•The keyboard might not work.
To work around this problem, rebalance the 16-bit I/O load using the following methods:
1. Physically remove any unused PCIe cards.
Installing or Replacing Server Components
2. If the system has one or more Cisco virtual interface cards (VICs) installed, disable the PXE boot
on the VICs that are not required for the system boot configuration by us in g the Network Adapters
page in the CIMC WebUI to free up some 16-bit I/O resources. Each VIC uses a minimum 16 KB
of 16-bit I/O resource, so disabling PXE boot on Cisco VICs would free up some 16-bit I/O
resources that can be used for other PCIe cards that are installed in the system.
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Installing or Replacing Server Components
FAN1
FAN2
FAN3
FAN4
FAN5
Replacing a Cisco Flexible Flash Card
This section includes the following topics:
•Overview of the Pre-Installed Cisco Flexible Flash Card, page 3-38
•Enabling a Cisco Flexible Flash Virtual Drive, page 3-39
•Booting a Cisco Flexible Flash Virtual Drive, page 3-39
•Monitoring and Managing a Cisco Flexible Flash Card, page 3-40
Overview of the Pre-Installed Cisco Flexible Flash Card
The internal slots for these cards are on the circuit board of PCIe riser 2 (see Figure 3-23).
NoteDual cards are supported only with CIMC 1.5(1) or later. With releases earlier than CIMC 1.5(1), only
a single card is supported and it must be in slot SD 1.
Chapter 3 Maintaining the Server
The Cisco Flexible Flash card is pre-installed with three software bundles, each on one of four
preconfigured virtual drives (VDs). The fourth VD allows you to inst all an OS or embe dded hypervi sor.
The VDs are configured as follows:
1. Cisco UCS Server Configuration Utility (SCU).
2. Hypervisor (HV). This is a VD that you can use for your own purposes.
3. Cisco Drivers (Drivers).
4. Cisco Host Upgrade Utility (HUU).
Figure 3-23Cisco Flexible Flash Card Slots on PCIe Riser 2
SAS1
SAS2
SAS1
FAN1
FAN1
FAN2
FAN2
FAN3
FAN3
FAN4
FAN4FAN4
FAN5
FAN5
CPU1
CPU2
SAS2
PCIe1
PCIe2
PSU2
PSU1
1
2
3-38
1Slot SD2 2Slot SD1
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Enabling a Cisco Flexible Flash Virtual Drive
Each of the VDs on the pre-installed Cisco Flexible Flash card can be separately enabled or hidden from
the host. The default as shipped from the factory is for all VDs to be hidden.
To enable VDs and expose them to the host, follow these steps:
Step 1Log in to CIMC interface for the server, using the IP address of the server.
Step 2Navigate thro ugh GUI tab s to Server > Inventory > Storage.
Step 3Click FlexFlash-0 in the Storage Adapters list.
Step 4Click on Configure Operational Profile in the Actions area.
The Operational Profile dialog opens.
Step 5Check the box for each VD that you want to enable and expose to the host, then click Save Changes.
Booting a Cisco Flexible Flash Virtual Drive
Installing or Replacing Server Components
When you want to access the Cisco SCU or Cisco HUU software, you boot its VD with a one-time boot
option. When you want to boot the hypervisor (HV) VD, you boot it with a permanent boot order
selection. See the following topics in this section:
•Booting the Cisco SCU and Cisco HUU Software VDs, page 3-39
•Booting the Hypervisor VD, page 3-40
Booting the Cisco SCU and Cisco HUU Software VDs
You can access the preinstalled Cisco SCU and Cisco HUU software bundles on a Cisco Flexible Flash
card by booting their respective VDs with a one-time boot option:
Step 1Enable the SCU or HUU VD.
See Enabling a Cisco Flexible Flash Virtual Drive, page 3-39.
Step 2In the CIMC GUI interface, navigate through the tabs to Server > BIOS.
Step 3Click Configure Boot Override Priority.
The Boot Override Priority dialog opens.
Step 4Pull down the menu and select SCU or HUU, then click OK.
Step 5Reboot the serve r.
The server boots the selected VD.
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NoteThis is a one-time boot option. After runn ing Cisco SCU or Cisco HUU, the server returns to its
previously configured boot path.
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Installing or Replacing Server Components
Booting the Hypervisor VD
You can boot the hypervisor (HV ) VD with a more p er man ent bo ot selection. (To change the boot order
one time, use the procedure in
Booting the Cisco SCU and Cisco HUU Software VDs, page 3-39.
To permanently set the boot order for an HV VD, use the following steps:
Step 1Boot the server and watch for the prompt to press F2 to open the BIOS Setup utility.
Step 2When prompted, press F2 to open the BIOS Setup utility.
Step 3Navigate to the Boot Options tab.
Step 4Use the Boot Options screen to set the HV VD to your desired boot order for the server.
Monitoring and Managing a Cisco Flexible Flash Card
Y ou can monitor and manage your installed Cisco Flexible Flash cards by using the CIMC GUI interface
or the CLI interface. See the Cisco UCS C-Series Rack-Mount Server Configuration Guide or the Cisco UCS C-Series Rack-Mount Server CLI C onfigur ation Guide in the documentation roadmap linked
below.
Chapter 3 Maintaining the Server
The links to these documents are in the C-Series documentation roadmap:
To install or replace a Cisco Flexible Flash card, follow these steps:
Step 1Remove the Cisco Flexible Flash card that you are replacing. See Figure 3-23:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Locate the Cisco Flexible Flash card that you are replacing on PCIe riser 2. See Figure 3-23.
e. Push down on the top of the Cisco Flexible Flash card, then release it to allow it to spring up in the
slot.
f. Remove the Cisco Flexible Flash card from the slot.
g. Wait 10 seconds for the Cisco Flexible Flash management software to recognize and react to the
absence of the card.
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Chapter 3 Maintaining the Server
Step 2Install a Cisco Flexible Flash card:
NoteTo be usable for Cisco Flexible Flash, an SD card must be at least 16 GB in size.
NoteAny SD card that is installed into the Cisco Flexible Flash slot is configured with the VD
a. Insert the Cisco Flexible Flash card into the slot with the label side facing outward.
NoteDual cards are supported only with CIMC 1.5(1) or later . W ith releases earlier than CIMC 1.5(1),
b. Press down on the top of the card until it clicks in the slot and stays in place.
c. Replace the top cover.
d. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
Installing or Replacing Server Components
partitioning described in
This overwrites data on the SD card where Cisco stores the configuration metadata.
only a single card is supported and it must be in slot SD1 (see Figure 3-23).
Overview of the Pre-Installed Cisco Flexible Flash Card, page 3-38.
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Installing or Replacing Server Components
Replacing the LSI RAID Battery Backup Unit or SuperCap Power Module
This server supports installation of one RAID battery backup unit (BBU) or one SuperCap Power
Module (SCPM). The unit mounts to a clip on the removable air baffle (see
•The optional LSI BBU is available only when using the optional LSI MegaRAID controller cards.
This BBU provides approximately 72 hours of battery backup for the disk write-back cache DRAM
in the case of sudden power loss.
•The SCPM is available only when using the optional LSI MegaRAID-CV controller cards. This
supercap module provides approximately 3 years of backup for the disk write-back cach e DRAM in
the case of sudden power loss by offloading the cache to the NAND flash.
NoteLSI recommends that you replace the LSI BBU once per year or after 1,000 recharge cycles, whichever
comes first. Verify whether BBU replacement is required by looking in the CIMC. Log in to CIMC for
the server, then click Server—Inventory—Storage—Battery Backup Unit. If the Battery Replacement
Required field says, “True,” then you must purchase a replacement BBU and replace it.
Figure 3-24).
Warning
There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries according to
the manufacturer’s instructions.
Statement 1015
To replace the RAID controller BBU or SCPM, follow these steps:
Step 1Remove a backup unit (see Figure 3-24).
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in the “Removing and Replacing the Server Top Cover” section
on page 3-8.
d. Disconnect the cable from the existing backup unit.
e. Slide the backup unit free of the clips on the air baffle mounting point (see Figure 3-24).
Step 2Install a new backup unit:
a. Slide the new backup unit into the clips on the air baffle mounting point.
b. Connect the cable from the RAID controller to the new backup unit.
3-42
c. Replace the top cover.
d. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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1
331725
Figure 3-24RAID Backup Unit Mounting Location
Installing or Replacing Server Components
1RAID backup unit mounting location–
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Installing or Replacing Server Components
Installing a Trusted Platform Module
The trusted platform module (TPM) is a smal l circuit board that attaches to a motherboard socket. The
socket location is on the motherboard, below PCIe riser 1 (see
NoteFor security purposes, the TPM is installed with a one-way screw. It cannot be removed with a standard
screwdriver.
To install a trusted platform module (TPM), follow these steps:
Step 1Prepare the server for component installation.
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
Chapter 3 Maintaining the Server
Figure 3-25).
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in the “Removing and Replacing the Server Top Cover” section
on page 3-8.
d. Is there a card installed in PCIe riser 1? See Figure 3-25.
•If there is no card installed in PCIe riser 1, you can access the TPM socket. Go to Step 2.
•If there is a card installed in PCIe riser 1, remove PCIe riser 1 from the chassis. See Replacing a
PCIe Riser, page 3-31 for details.
Step 2Install a TPM (see Figure 3-25):
a. Locate the TPM socket on the motherboard, as shown in Figure 3-25.
b. Align the connector that is on the bottom of the TPM circuit board with the motherboard TPM
socket. Align the screw hole and standoff on the TPM board with the screw hole adjacent to the TPM
socket.
c. Push down evenly on the TPM to seat it in the motherboard socket.
d. Install the single one-way screw that secures the TPM to the motherboard.
e. If you removed PCIe riser 1, replace it now. Reconnect cables to the card in the riser.
f. Replace the top cover.
g. Replace the server in the rack and then power on the server by pressing the Power button.
Step 3Enable the TPM:
a. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup.
b. Log into the BIOS Setup utility with your BIOS Administrator password.
3-44
c. On the BIOS Setup utility scree n, select th e Advanced tab.
d. Select Trusted Computing to open the TPM Security Device Configuration screen.
e. Change TPM SUPPORT to Enabled.
f. Press F10 to save your settings and reboot the server.
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Chapter 3 Maintaining the Server
FAN1FAN1FAN1
FAN2
FAN2FAN2
FAN3
FAN3FAN3
FAN4FAN4
FAN4FAN4
FAN5
FAN5FAN5
PSU2
PCIe1
PCIe2
PSU1
CPU1
CPU2
SAS1
SAS2
SAS1
SAS2
331715
2
1
Step 4Verify that the TPM is now enabled.
a. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup.
b. Log into the BIOS Setup utility with your BIOS Administrator password.
c. Select the Advanced tab.
d. Select Trusted Computing to open the TPM Security Device Configuration screen.
e. Verify that TPM SUPPORT is Enabled.
NoteIf you want to use the Intel Trusted Execution Technology (TXT) feature, it must be enabled in
Figure 3-25TPM Socket Location on Motherboard
the server BIOS as described in
For the TPM, page 3-45.
Installing or Replacing Server Components
Enabling the Intel Trusted Execution T echnology (TXT) Feature
1TPM socket and screw hole on motherboard 2PCIe riser 1
Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM
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Intel TXT provides greater protection for information that is used and stored on the business server. A
key aspect of that protection is the p rovisio n of an isolated execution environment and associated
sections of memory where operations can be conducted on sensitive data, invisibly to the rest of the
system. Likewise, Intel TXT provides for a sealed portion of storage where sensitive data such as
encryption keys can be kept, helping to shield them from being compromised during an attack by
malicious code.
To enable the TXT feature, follow these steps:
Cisco UCS C220 Server Installation and Service Guide
3-45
Installing or Replacing Server Components
Step 1Verify that a TPM is now installed and enabled in the server:
a. Either attach a VGA monitor and USB keyboard to the server, or log in remotely to the CIMC
interface of the server and open a virtual KVM console window.
b. Reboot the server.
c. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup.
d. Log in to the BIOS Setup utility with your BIOS Administrator password.
NoteY ou must be logged i n as the BIOS administrator to perform th is procedure. If you have not done
so already, set a BIOS administrator password on the Security tab of the BIOS Setup utility.
e. Select the Advanced tab.
f. On the Advanced tab, select Trusted Computing to open the TPM Security Device Configuration
screen.
g. Verify that TPM SUPPORT is Enabled. If it is not, set TPM SUPPORT to Enabled.
h. Press Escape to return to the BIOS Setup utility Advanced tab.
Chapter 3 Maintaining the Server
Step 2Enable the Intel Trusted Execution Technology (TXT) feature:
a. On the Advanced tab, select Intel T XT(LT-SX ) Configurat ion to open the Intel TXT(LT-SX)
Hardware Support screen.
NoteThe Intel Trusted Execution Technology f eature can be enabled only when the server has a TPM
installed on the TPM header.
b. Set TXT Support to Enabled.
Step 3On the same screen, verify that the Intel Virtualization Technology (VT) and the Intel VT for Directed
I/O (VT-d) features are enabled (the factory default).
a. On the Intel TXT(L T-SX) Hardware Support screen, verify that VT-d Support and VT Support are
both listed as Enabled.
–
If they are already enabled, skip to Step 4.
–
If VT-d Support and VT Support are not enabled, continue with the next steps to enable them.
b. Press Escape to return to the BIOS Setup utility Advanced tab.
c. On the Advanced tab, select Processor Configuration to open the Processor Configuration screen.
d. Set Intel (R) VT and Intel (R) VT-d to Enabled.
Step 4Press F10 to save your changes and exit the BIOS Setup utility.
Step 5Verify that the Intel TXT, VT, and VT-d features are enabled:
a. Reboot the server.
3-46
b. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup.
c. Select the Advanced tab.
d. Select Intel TXT(LT-SX) Configuration and verify that TXT Support, VT-d Support, and VT
Support are Enabled.
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Chapter 3 Maintaining the Server
303690
3
4
2
1
1
2
Replacing a SCU Upgrade ROM Module
To remove and replace a module, use the following procedure.
Step 1Prepare the server for component installation:
a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-8.
Step 2Remove the SCU upgrade ROM module:
a. Locate the module on the motherboard (see Figure C-1).
b. Grasp the printed circuit board of the module and lift it from the header.
Installing or Replacing Server Components
NoteThe module has a small retention feature that must have clearance from the header before
the module can be pulled up. Tilt the module back, then pull up as shown in Figure 3-26.
Step 3Install a new SCU upgrade ROM module:
a. Align the module with the pins in the motherboard header.
b. Gently press down on the module until it is seated and the retention feature locks into the header.
Figure 3-26SCU Upgrade ROM Module Retention Feature
1Printed circuit board on module3Motherboard header
2Retention feature on module4Retention feature in installed position
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For more information about using the module and embedded RAID, see Embedded MegaRAID
Controller, page C-7.
Cisco UCS C220 Server Installation and Service Guide
3-47
Installing or Replacing Server Components
303691
3
4
2
1
1
2
Replacing a Software RAID Key Module
To remove and replace a software RAID key module, use the following procedure.
Step 1Prepare the server for component installation:
a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-7.
b. Slide the server out the front of the rack far enough so that yo u can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-8.
Step 2Remove the software RAID key module:
a. Locate the module on the motherboard (see Figure C-1).
b. Grasp the printed circuit board of the module and lift it from the header.
Chapter 3 Maintaining the Server
NoteThe module must have clearance from the retention clip on the header before the module can
be pulled up. Open the retention clip, then pull up as shown in Figure 3-27.
Step 3Install a new software RAID key module:
a. Align the module with the pins in the motherboard header.
b. Gently press down on the module until it is seated and the retention clip locks over the module.
1Printed circuit board on module3Motherboard header
2Retention feature on motherboard header4Retention feature in installed position
3-48
For more information about using the module and embedded RAID, see Embedded MegaRAID
Controller, page C-7.
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Chapter 3 Maintaining the Server
PSU1
PSU2
Replacing Power Supplies
The server can have one or two power supplies. When two power supplies are installed they are
redundant as 1+1.
•See Power Specifications, page A-3 for more information about the power supplies.
•See Rear Panel LEDs and Buttons, page 3-4 for information about the power supply LEDs.
To replace or install a power supply, follow these steps:
NoteIf you have ordered a server with power supply redundancy (two power supplies), you do not have to
power off the server to replace power supplies because they are redundant as 1+1.
NoteDo not mix power supply types in the server. Both power supplies must be either 450W or 650W.
Step 1Remove the power supply that you are replacing or a blank panel from an empty bay (see Figure 3-28):
a. Perform one of the following actions:
–
If your server has only one power supply, shut down and power off the server as described in
the
“Shutting Down and Powering Off the Server” section on page 3-7.
Installing or Replacing Server Components
–
If your server has two power supplies, you do not have to shut down the server.
b. Remove the power cord from the power supply that you are replacing.
c. Grasp the power supply ha ndle whil e pinchin g the releas e lever t owards t he handle .
d. Pull the power supply out of the bay.
Step 2Install a new power supply:
a. Grasp the power supply handle and insert the new power supply into the empty bay.
b. Push the power supply into the bay until the release lever locks.
c. Connect the power cord to the new power supply.
d. If you shut down the server, press the Power button to return the server to main power mode.
Figure 3-28Removing and Replacing Power Supplies
PSU1
PSU1PSU2
12
1Power supply handle2Power supply release lever
PSU2
331716
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3-49
Installing or Replacing Server Components
Enabling or Disabling the Internal USB Port
The factory default is for all USB ports on the server to be enabled. However, t he i nternal US B por t can
be enabled or disabled in the server BIOS. To enable or disable the internal USB port, follow these steps:
Step 1Enter the BIOS Setup utility by pressing the F2 key when prompted during bootup.
Step 2Navigate to the Advanced tab.
Step 3On the Advanced tab, select USB Configuration.
Step 4On the USB Configuration page, select USB Ports Configuration.
Step 5Scroll to USB Port: Internal, press Enter, and then select either Enabled or Disabled from the pop-up
menu.
Step 6Press F10 to save and exit the utility.
Chapter 3 Maintaining the Server
3-50
Cisco UCS C220 Server Installation and Service Guide
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Server Specifications
This appendix lists the technical specifications for the server and includes the following sections:
•Physical Specifications, page A-1
•Environmental Specifications, page A-2
•Power Specifications, page A-3
Physical Specifications
Table A-1 lists the physical specifications for the server.
Ta b l e A-1Physical Specifications
DescriptionSpecification
Height1.7 in. (4.3 cm)
Width16.9 in. (42.9 cm)
Depth28.5 in. (72.4 cm)
Weight (fully loaded chassis)35.6 lb. (16.1 Kg)
APPENDIX
A
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Cisco UCS C220 Server Installation and Service Guide
A-1
Environmental Specifications
Environmental Specifications
Table A-2 lists the environmental specifications for the server.
Ta b l e A-2Environmental Specifications
DescriptionSpecification
Temperature, operating:41 to 104°F (5 to 40°C)
Temperature, non-operating–40 to 149°F (–40 to 65°C)
Humidity (RH), noncondensing 10 to 90%
Altitude, operating0 to 10,000 feet
Altitude, non-operating0 to 40,000 feet
Sound power level
Measure A-weighted per ISO7779 LwAd (Bels)
Operation at 73°F (23°C)
Sound pressure level
Measure A-weighted per ISO7779 LpAm (dBA)
Operation at 73°F (23°C)
Appendix A Server Specifications
Derate the maximum temperature by 1°C per every
305 meters of altitude above sea level.
5.4
37
A-2
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Appendix A Server Specifications
Power Specifications
The power specifications for the two power supply options are listed in the following sections:
•450W Power Supply, page A-3
•650W Power Supply, page A-3
You can get more specific power information for your exact server configuration by using the Cisco UCS
Power Calculator:
NoteDo not mix power supply types in the server. Both power supplies must be either 450W or 650W.
450W Power Supply
Table A-3 lists the specifications for each 450W power supply (Cisco part number UCSC-PSU-450W).
Ta b l e A-3Power Supply Specifications
Power Specifications
DescriptionSpecification
AC input voltage rangeLow range: 100 VAC to 120 VAC
AC input frequencyRange: 47 to 63 Hz (single phase, 50 to 60Hz nominal)
AC line input current (steady state)6.0 A peak at 100 VAC
Maximum output power for each power
supply
Power supply output voltageMain power: 12 VDC
650W Power Supply
Table A-4 lists the specifications for each 650W power supply (Cisco part number UCSC-PSU-650W).
Ta b l e A-4Power Supply Specifications
DescriptionSpecification
AC input voltage range90 to 264 VAC (self-ranging, 180 to 264 VAC nominal)
AC input frequencyRange: 47 to 63 Hz (single phase, 50 to 60Hz nominal)
AC line input current (steady state)7.6 A peak at 100 VAC
Maximum output power for each power
supply
Power supply output voltageMain power: 12 VDC
High range: 200 VAC to 240 VAC
3.0 A peak at 208 VAC
450 W
Standby power: 12 VDC
3.65 A peak at 208 VAC
650 W
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Standby power: 12 VDC
Cisco UCS C220 Server Installation and Service Guide
A-3
Power Specifications
Appendix A Server Specifications
A-4
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Power Cord Specifications
This appendix provides supported power cable specifications.
Supported Power Cords and Plugs
Each power supply has a separate power cord. Standard power cords or jumper power cords are available
for connection to the server. The jumper power cords, for use in racks, are available as an optional
alternative to the standard power cords.
NoteOnly the approved power cords or jumper power cords provided with the server are supported.
Table B-1 lists the power cords for the server power supplies.
Ta b l e B-1Supported Power Cords for the Server
APPENDIX
B
Description
SFS-250V-10A-AR
Power Cord, 250 VAC 10 A IRAM 2073 Plug
Argentina
CAB-9K10A-AU
250 VAC 10 A 3112 Plug,
Australia
SFS-250V-10A-CN
Power Cord, 250 VAC 10 A GB 2009 Plug
China
CAB-9K10A-EU
Power Cord, 250 VAC 10 A M 2511 Plug
Europe
SFS-250V-10A-ID
Power Cord, 250 VAC 16A EL-208 Plug
South Africa, United Arab Emirates, India
SFS-250V-10A-IS
Power Cord, 250 VAC 10 A SI32 Plug
Israel
Length
FeetMeters
8.22.5Figure B-1
8.22.5Figure B-2
8.22.5Figure B-3
8.22.5Figure B-4
8.22.5Figure B-5
8.22.5Figure B-6
Power Cord
Reference Illustration
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Cisco UCS C220 Server Installation and Service Guide
B-1
Supported Power Cords and Plugs
Table B-1Supported Power Cords for the Server (continued)
Appendix B Power Cord Specifications
Description
CAB-9K10A-IT
Power Cord, 250 VAC 10 A CEI 23-16 Plug
Italy
CAB-9K10A-SW
Power Cord, 250 VAC 10 A MP232 Plug
Switzerland
CAB-9K10A-UK
Power Cord, 250 VAC 10 A BS1363 Plug (13 A
fuse)
United Kingdom
CAB-AC-250V/13A
Power Cord, 250 VAC 13 A IEC60320 Plug
North America
CAB-N5K6A-NA
Power Cord, 250 VAC 13 A NEMA 6-15 Plug,
North America
CAB-9K12A-NA
Power cord, 125 VAC, 13 A, NEMA 5-15 Plug
North America
CAB-C13-CBN
Cabinet Jumper Power Cord, 250 VAC 10 A,
C13-C14 Connectors
CAB-C13-C14-2M
Cabinet Jumper Power Cord, 250 VAC 10 A,
C13-C14 Connectors
CAB-C13-C14-AC
Cabinet Jumper Power Cord, 250 VAC 10 A,
C13-C14 Connectors
Length
Power Cord
Reference IllustrationFeetMeters
8.22.5Figure B-7
8.22.5Figure B-8
8.22.5Figure B-9
6.62.0Figure B-10
8.22.5Figure B-11
8.22.5Figure B-12
2.20.68Figure B-13
6.62.0Figure B-14
9.83.0Figure B-15
B-2
Cisco UCS C220 Server Installation and Service Guide
OL-25760-01
Appendix B Power Cord Specifications
2500 mm
Cordset rating: 10 A, 250/500 V MAX
Length: 8.2 ft
Plug:
EL 219
(IRAM 2073)
Connector:
EL 701
(IEC60320/C13)
Cordset rating 10A, 250V
(2500 mm)
Plug:
EL 218
(CCEE GB2009)
186573
Connector:
EL 701
(IEC60320/C13)
AC Power Cord Illustrations
This section includes the AC power cord illustrations. See Figure B-1 through Figure B-15.
Figure B-1SFS-250V-10A-AR
Supported Power Cords and Plugs
Figure B-2CAB-9K10A-AU
Cordset rating: 10 A, 250 V/500V
Plug:
EL 206
A.S.
3112-2000)
Figure B-3SFS-250V-10A-CN
Length: 2500mm
Connector:
EL 701C
(IEC 60320/C15)
186581
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Cisco UCS C220 Server Installation and Service Guide
B-3
Supported Power Cords and Plugs
Connector:
VSCC15
Cordset rating: 10A/16 A, 250 V
Length: 8 ft 2 in. (2.5 m)
Plug:
M2511
186576
OVE
Cordset rating 16A, 250V
(2500mm)
Plug:
EL 208
187490
Connector:
EL 701
Cordset rating 10A, 250V/500V MAX
(2500 mm)
Plug:
EL 212
(SI-32)
186574
Connector:
EL 701B
(IEC60320/C13)
EL
-212
16A
250V
Figure B-4CAB-9K10A-EU
Figure B-5SFS-250V-10A-ID
Appendix B Power Cord Specifications
B-4
Figure B-6SFS-250V-10A-IS
Cisco UCS C220 Server Installation and Service Guide
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Appendix B Power Cord Specifications
Plug:
I/3G
(CEI 23-16)
Connector
C15M
(EN60320/C15 )
Cordset rating: 10 A, 250 V
Length: 8 ft 2 in. (2.5 m)
186575
Plug:
MP232-R
Cordset rating: 10 A, 250 V
Length: 8 ft. 2 in (2.5 m)
Connector:
IEC 60320 C15
Plug:
Cordset rating: 10 A, 250 V/500 V MAX
Length: 2500mm
Connector:
EL 701C
(EN 60320/C15)
EL 210
(BS 1363A) 13 AMP fuse
Figure B-7CAB-9K10A-IT
Figure B-8CAB-9K10A-SW
Supported Power Cords and Plugs
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Figure B-9CAB-9K10A-UK
Cisco UCS C220 Server Installation and Service Guide
B-5
Supported Power Cords and Plugs
Cordset rating 13A, 250V
(6.6 feet) (79±2m)
Plug:
EL312MoldedTwistlock
(NEMA L6-20)
186568
Connector:
EL 701
(IEC60320/C13)
Figure B-10CAB-AC-250V/13A
Figure B-11CAB-N5K6A-NA
Appendix B Power Cord Specifications
Plug: NEMA 6-15P
Figure B-12CAB-9K12A-NA
Plug:
NEMA 5-15P
Cordset rating: 10 A, 250 V
Length: 8.2 ft
Connector:
IEC60320/C13
186570
Cordset rating 13A, 125V
(8.2 feet) (2.5m)
Connector:
IEC60320/C15
192260
B-6
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Appendix B Power Cord Specifications
Cordset rating 10A, 250V
(686mm)
Plug:
SS10A
186569
Connector:
HS10S
Cordset rating 10A, 250V
(2.0 m)
Plug:
SS10A
336014
Connector:
HS10S
Figure B-13CAB-C13-CBN, Jumper Power Cord (0.68 m)
Figure B-14CAB-C13-C14-2M, Jumper Power Cord (2 m)
Supported Power Cords and Plugs
OL-25760-01
Figure B-15CAB-C13-C14-AC, Jumper Power Cord (3 m)
Cordset rating 10A, 250V
(3.0 m)
Plug:
SS10A
Cisco UCS C220 Server Installation and Service Guide
Connector:
HS10S
336013
B-7
Supported Power Cords and Plugs
Appendix B Power Cord Specifications
B-8
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APPENDIX
RAID Controller Considerations
This appendix contains the following sections:
•Supported RAID Controllers and Required Cables, page C-2
•Mixing Drive Types in RAID Groups, page C-5
•Factory-Default Option ROM Settings, page C-4
•RAID Backup Units, page C-5
•RAID Controller Migration, page C-6
•Embedded MegaRAID Controller, page C-7
•RAID Controller Cabling, page C-19
•Restoring RAID Configuration After Replacing a RAID Controller, page C-23
•For More Information, page C-23
C
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C-1
Appendix C RAID Controller Considerations
Supported RAID Controllers and Required Cables
Supported RAID Controllers and Required Cables
This server supports the RAID controller options and cable requirements shown in Table C-1 for small
form factor drives and Table C-2 for large form factor drives.
CautionDo not mix controller types in the server. Do not use the embedded MegaRAID controller and a hardware
RAID controller card at the same time. This is not supported and could result in data loss.
Ta b l e C-1Cisco UCS C220 M3 Small Form Factor Drives RAID Options
ControllerStyle
Embedded MegaRAID
Cisco UCS RAID SAS
2
Onboard4 SATA or
Mezzanine8 internalNo0, 1, 1E, 104 drives:
2008M-8i:
PIDUCSC-RAID-MZ-C220
Cisco UCS RAID SAS
Mezzanine8 internalNo0, 1, 1E, 5, 10, 504 drives:
2008M-8i:
PIDUCSC-RAID-11-C220
(Includes RAID 5 & 50)
LSI MegaRAID SAS 9266-8i
PCIe8 internalBBU0, 1, 5, 6, 10,
The cache memory of this
controller is ECC-protected.
LSI MegaRAID SAS
PCIe8 internalSCPM0, 1, 5, 6, 10,
9266CV-8i
The cache memory of this
controller is ECC-protected.
LSI MegaRAID SAS
PCIe8 externalSCPM0, 1, 5, 6, 10,
9285CV-8e
Maximum
Drives
8 SAS
internal
BBU or
1
SCPM
No0, 1, 54, 10
3
RAID LevelsRequired Cables
4 drives:
1 mini-SAS (UCSC-CABLE15)
8 drives:
2 mini-SAS (UCSC-CABLE1)
1 mini-SAS (UCSC-CABLE1)
8 drives:
2 mini-SAS (UCSC-CABLE1)
1 mini-SAS (UCSC-CABLE1)
8 drives:
2 mini-SAS (UCSC-CABLE1)
4 drives:
50, 60
1 mini-SAS (UCSC-CABLE1)
8 drives:
2 mini-SAS (UCSC-CABLE1)
4 drives:
50, 60
1 mini-SAS (UCSC-CABLE1)
8 drives:
2 mini-SAS (UCSC-CABLE1)
Not sold by Cisco
50, 60
1. BBU = battery backup unit. SCPM = SuperCap power module.
2. Migrations from a RAID card to the embedded controller are not supported after-factory. See RAID Controller Migration, page C-6.
3. Support for eight SAS drives requires an optional SCU upgrade ROM module on the motherboard.
4. Support for RAID 5 requires an optional RAID 5 software key module on the motherboard.
5. UCSC-CABLE1 is a kit of two mini-SAS cables. This pair of cables is shipped with every new system.
Cisco UCS C220 Server Installation and Service Guide
C-2
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