Cisco C22, UCS C22 Installation And Service Manual

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Cisco UCS C22 Server Installation and Service Guide

Covers Server Generation M3

February 18, 2014

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Text Part Number: OL-26646-01

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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

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CONTENTS

Preface vii

Related Documentation

The documentation set for the Cisco Unified Computing System (UCS) C-Series rack-mount servers is described in the roadmap document at the following link:

Cisco UCS C-Series Documentation Roadmap

Organization

This guide is organized as follows:

Chapter Title Description

Chapter 1 Overview Provides an overview of the server.

Chapter 2 Installing the Server Describes how to install the server in a rack, how to cable and

Chapter 3 Maintaining the

Appendix A Server Specifications Lists physical, environmental, and power specifications for the

Appendix B Power Cord

Appendix C RAID Controller

Appendix D Installation for Cisco

Server

Specifications

Considerations

UCS Integration

power on the server, and how to set up the server in standalone mode.

Describes the server LEDs and buttons, identifies the replaceable components of the server, and describes how to replace them.

server.

Lists specifications for the supported international power cords.

Provides server RAID controller information.

Provides installation and upgrade procedures for installing the server into Unified Computing System (UCS) integration.

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Audience

This guide is for experienced network administrators who configure and maintain Cisco servers.

Documentation Feedback

To provide technical feedback on this document, or to report an error or omission, please send your comments to ucs-docfeedback@external.cisco.com. We appreciate your feedback.

Conventions

This document uses the following conventions for notes, cautions, and safety warnings. Notes and cautions contain important information that you should know.

Note Means reader take note. Notes contain helpful suggestions or references to material that are not covered

in the publication.

Preface

Caution Means reader be careful. Cautions contain information about something you might do that could result

Warning

Waarschuwing

in equipment damage or loss of data.

Safety warnings appear throughout this guide in procedures that, if performed incorrectly, can cause physical injuries. A warning symbol precedes each warning statement.

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

Statement 1071

BEWAAR DEZE INSTRUCTIES

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Varoitus

Attention

Warnung

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

Avvertenza

Advarsel

BEWAHREN SIE DIESE HINWEISE GUT AUF.

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

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Aviso

¡Advertencia!

Varning!

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

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Aviso

Advarsel

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

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Preface

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.

Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.

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HDD04

HDD05

CHA P T ER

Overview

This chapter provides an overview of the Cisco UCS C22 server features.

This server is a part of the Cisco UCS C-Series rack-mount server family. It is a high-performance, 1RU (rack-unit) server. It is designed to operate in both standalone environments and as part of the Cisco Unified Computing System (UCS).

The illustrations in this chapter show an overview of external server features. Internal server features are illustrated in Figure 3-4 on page 3-9.

The server is orderable in two different versions, each with one of two different front panel/backplane configurations:

• Cisco UCS C22 M3, small form-factor (SFF) drives, with 8-drive backplane.

Holds up to eight 2.5-inch hard drives or solid state drives.

• Cisco UCS C22 M3, large form factor (LFF) drives, with 4-drive backplane).

Holds up to four 3.5-inch hard drives.

Figure 1-1 shows the front panel features of small form-factor drives version of the server.

Figure 1-1 Cisco UCS C22 Server (Small Form Factor Drives) Front Panel Features

1 2 3 4

HDD04

HDD04 HDD05

1 Power button/Power status LED 6 Power supply status LED 2 Identification button/LED 7 Network link activity LED 3 System status LED 8 USB 2.0 ports (two) 4 Fan status LED 9 Pull-out asset tag 5 Temperature status LED 10 Drives, hot-swappable (up to eight 2.5-inch drives)

5 6 7 8

HDD05

HDD01 HDD06

9 10

HDD02 HDD07

HDD03 HDD08

302158

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Chapter 1 Overview

285201

HDD04HDD01 HDD02 HDD03

1 3

5 7

2 64

9 10

Figure 1-2 shows the front panel features of the large form-factor drives version of the server.

Figure 1-2 Cisco UCS C22 Server (Large Form Factor Drives) Front Panel Features

1 Power button/Power status LED 6 Power supply status LED 2 Identification button/LED 7 Network link activity LED 3 System status LED 8 USB 2.0 ports (two) 4 Fan status LED 9 Pull-out asset tag (serial number) 5 Temperature status LED 10 Drives, hot-swappable (up to four 3.5-inch drives)

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Chapter 1 Overview

PSU 1PSU 1PSU 1

PCIe 2

PCIe 2PCIe 2 PCIe 1PCIe 1PCIe 1

1 2 3

654 7 8 9

302159

Figure 1-3 shows the rear panel features of the server (identical for both versions of the server).

Figure 1-3 Rear Panel Features

1 Power supply 6 Serial port (DB-9 connector) 2 PCIe slot 2 on riser 2

(half-height, half-length, x8 lane)

3 PCIe slot 1 on riser 1

(full-height, half-length, x16 lane, supports NCSI)

4 Dual 1-Gb Base-T Ethernet ports (two) 9 Rear Identification button/LED 5 USB 2.0 ports (four) –

7 VGA video port (DB-15 connector)

8 10/100/1000 Base-T Ethernet dedicated

management port

Table 1-1 lists the features of the server.

Table 1-1 Cisco UCS C22 Server Features

Chassis One rack-unit (1RU) chassis.

Processors One or two Intel Xeon E5-2400 Series processors.

Memory The server provides 12 DIMM

Note In a single-CPU configuration, only 6 DIMM slots are active.

Multi-bit error

This server supports multi-bit error protection.

protection

Baseboard management

Pilot III BMC, running Cisco Integrated Management Controller (Cisco IMC) firmware.

Depending on your Cisco IMC settings, the Cisco IMC can be accessed through the 1-Gb Ethernet dedicated management port, the dual 1-Gb Ethernet LOM ports, or a Cisco P81E virtual interface card.

Network and management I/O

The server provides these rear-panel connectors:

• One 10/100/1000 Base-T Ethernet dedicated management port

• Two 1-Gb Base-T Ethernet ports

• One RS-232 serial port

• One VGA

• Four USB

video connector

2.0 connectors

There are also two USB 2.0 ports on the front panel.

sockets on the motherboard.

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Chapter 1 Overview

Table 1-1 Cisco UCS C22 Server Features (continued)

WoL The 1-Gb Base-T Ethernet LAN ports support the wake-on-LAN (WoL) standard.

Power One 450 W power supply or one 650W power supply.

See also Power Specifications, page A-2.

ACPI This server supports the advanced configuration and power interface (ACPI) 4.0

standard.

Cooling Five fan modules for front-to-rear cooling.

PCIe I/O Two horizontal PCIe

See Replacing a PCIe Card, page 3-34 for slot specifications.

Note In a single-CPU configuration, only PCIe slot 1 is active.

InfiniBand The bus slots in this server support the InfiniBand architecture.

Storage Drives are installed into front-panel drive bays that provide hot-pluggable access.

There are two versions of the server front panel and backplane:

• Small Form Factor drives—The server can hold up to eight 2.5 in. (63.5 mm)

• Large Form Factor—The server can hold up to four 3.5 in. (82.5 mm) SAS or

SAS

or SATA6 hard drives or solid state drives.

SATA hard drives.

Internal USB support

The server has one internal USB 2.0 socket on the motherboard that you can use with a USB thumb drive for additional storage.

expansion slots on risers.

The server can be ordered with an optional blank 8-GB Cisco USB Flash Drive pre-installed in the internal USB port.

Disk Management

For a list of RAID

Considerations, page C-1.

controller options and required cables, see RAID Controller

(RAID)

RAID Backup There is one mounting point inside the chassis that can be used for the SuperCap

power module that can be used with an LSI MegaRAID-CV card.

Video Matrox G200e video controller. Resolution up to 1920 x1200, 16bpp at 60 Hz. Up

to 256 MB of video memory.

1. DIMM = dual inline memory module

2. VGA = video graphics array

3. USB = universal serial bus

4. PCIe = peripheral component interconnect express

5. SAS = serial attached SCSI

6. SATA = serial advanced technology attachment

7. RAID = redundant array of independent disks

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CHA P T ER

Installing the Server

This chapter describes how to install the server, and it includes the following sections:

• Unpacking and Inspecting the Server, page 2-2

• Preparing for Server Installation, page 2-3

• Installing the Server In a Rack, page 2-5

• Initial Server Setup, page 2-8

• NIC Modes and NIC Redundancy Settings, page 2-12

• System BIOS and Cisco IMC Firmware, page 2-13

• Updating the BIOS and Cisco IMC Firmware, page 2-13

• Service Headers and Jumpers, page 2-15

Note Before you install, operate, or service a server, review the Regulatory Compliance and Safety

Information for Cisco UCS C-Series Servers for important safety information.

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IMPORTANT SAFETY INSTRUCTIONS

Statement 1071

SAVE THESE INSTRUCTIONS

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Unpacking and Inspecting the Server

Cisco

UCS C-Series

1 2

302160

HDD06

HDD01

HDD07

HDD02

HDD08

HDD03

HDD04HDD04HDD04 HDD05HDD05HDD05

Unpacking and Inspecting the Server

Caution When handling internal server components, wear an ESD strap and handle modules by the carrier edges

only.

Tip Keep the shipping container in case the server requires shipping in the future.

Note The chassis is thoroughly inspected before shipment. If any damage occurred during transportation or

any items are missing, contact your customer service representative immediately.

To inspect the shipment, follow these steps:

Step 1 Remove the server from its cardboard container and save all packaging material. Step 2 Compare the shipment to the equipment list provided by your customer service representative and

Figure 2-1. Verify that you have all items.

Chapter 2 Installing the Server

Step 3 Check for damage and report any discrepancies or damage to your customer service representative. Have

the following information ready:

• Invoice number of shipper (see the packing slip)

• Model and serial number of the damaged unit

• Description of damage

• Effect of damage on the installation

Figure 2-1 Shipping Box Contents

1 Server 3 Documentation 2 Power cord –

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Chapter 2 Installing the Server

Preparing for Server Installation

This section provides information about preparing for server installation, and it includes the following topics:

• Installation Guidelines, page 2-3

• Rack Requirements, page 2-4

• Equipment Requirements, page 2-4

• Slide Rail Adjustment Range, page 2-4

Installation Guidelines

Preparing for Server Installation

Warning

To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of: 40° C (104° F).

Statement 1047

The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.

Statement 1019

This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 250 V, 15 A.

Statement 1005

Installation of the equipment must comply with local and national electrical codes.

Statement 1074

When you are installing a server, use the following guidelines:

• Plan your site configuration and prepare the site before installing the server. See the Cisco UCS Site

Preparation Guide for the recommended site planning tasks.

• Ensure that there is adequate space around the server to allow for servicing the server and for

adequate airflow. The airflow in this server is from front to back.

• Ensure that the air-conditioning meets the thermal requirements listed in the Server Specifications.

• Ensure that the cabinet or rack meets the requirements listed in the “Rack Requirements” section on

page 2-4.

• Ensure that the site power meets the power requirements listed in the Server Specifications. If

available, you can use an uninterruptible power supply (UPS) to protect against power failures.

Caution Avoid UPS types that use ferroresonant technology. These UPS types can become unstable with systems

such as the Cisco UCS, which can have substantial current draw fluctuations from fluctuating data traffic patterns.

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Preparing for Server Installation

Rack Requirements

This section provides the requirements for the standard open racks.

The rack must be of the following type:

• A standard 19-in. (48.3-cm) wide, four-post EIA rack, with mounting posts that conform to English

universal hole spacing, per section 1 of ANSI/EIA-310-D-1992.

• The rack post holes can be square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), #12-24 UNC, or

#10-32 UNC when you use the supplied slide rails.

• The minimum vertical rack space per server must be one RU, equal to 1.75 in. (44.45 mm).

Equipment Requirements

The slide rails supplied by Cisco Systems for this server do not require tools for installation. The inner rails (mounting brackets) are pre-attached to the sides of the server.

Chapter 2 Installing the Server

Slide Rail Adjustment Range

The slide rails for this server have an adjustment range of 24 to 36 inches (610 to 914 mm).

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Chapter 2 Installing the Server

Installing the Server In a Rack

This section describes how to install the server in a rack.

Installing the Server In a Rack

Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

This unit should be mounted at the bottom of the rack if it is the only unit in the rack. When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack. If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Statement 1006

To install the slide rails and the server into a rack, follow these steps:

Step 1 Open the front securing latch (see Figure 2-2). The end of the slide-rail assembly marked “FRONT” has

a spring-loaded securing latch that must be open before you can insert the mounting pegs into the rack-post holes.

a. On the rear side of the securing-latch assembly, hold open the clip marked “PULL.” b. Slide the spring-loaded securing latch away from the mounting pegs. c. Release the clip marked “PULL” to lock the securing latch in the open position.

Figure 2-2 Front Securing Latch

1 Clip marked “PULL” on rear of assembly 3 Spring-loaded securing latch on front of

2 Front mounting pegs

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331689

Step 2 Install the slide rails onto the rack:

a. Position a slide-rail assembly inside the two left-side rack posts (see Figure 2-3).

b. Position the front mounting pegs so that they enter the desired front rack-post holes from the front.

Note The mounting pegs that protrude through the rack-post holes are designed to fit round or square holes,

or smaller #10-32 round holes when the mounting peg is compressed. If your rack has #10-32 rack-post holes, align the mounting pegs with the holes and then compress the spring-loaded pegs to expose the #10-32 inner peg.

c. Expand the length-adjustment bracket until the rear mounting pegs protrude through the desired

Figure 2-3 Attaching a Slide-Rail Assembly

Chapter 2 Installing the Server

Use the “FRONT” and “REAR” markings on the slide-rail assembly to orient the assembly correctly with the front and rear rack posts.

holes in the rear rack post.

Use your finger to hold the rear securing latch open when you insert the rear mounting pegs to their holes. When you release the latch, it wraps around the rack post and secures the slide-rail assembly.

1 Front-left rack post 4 Length-adjustment bracket 2 Front mounting pegs 5 Rear mounting pegs 3 Slide-rail assembly 6 Rear securing latch

Attach the second slide-rail assembly to the opposite side of the rack. Ensure that the two slide-rail

assemblies are level and at the same height with each other.

e. Pull the inner slide rails on each assembly out toward the rack front until they hit the internal stops

Step 3 Insert the server into the slide rails:

and lock in place.

Note The inner rails are pre-attached to the sides of the server at the factory. You can order

replacement inner rails if these are damaged or lost (Cisco PID UCSC-RAIL1-I).

a. Align the inner rails that are pre-attached to the server sides with the front ends of the empty slide

rails.

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b. Push the server into the slide rails until it stops at the internal stops. c. Push in the plastic release clip on each inner rail (labeled PUSH), and then continue pushing the

Step 4 Attach the (optional) cable management arm (CMA) to the rear of the slide rails:

Note The CMA is designed for mounting on either the right or left slide rails. These instructions

a. Slide the plastic clip on the inner CMA arm over the flange on the mounting bracket that attached

Note Whether you are mounting the CMA to the left or right slide rails, be sure to orient the engraved

b. Slide the plastic clip on the outer CMA arm over the flange on the slide rail. See Figure 2-4. c. Attach the CMA retaining bracket to the left slide rail. Slide the plastic clip on the bracket over the

Installing the Server In a Rack

server into the rack until its front latches engage the rack posts.

describe an installation to the rear of the right slide rails, as viewed from the rear of server.

to the side of the server. See Figure 2-4.

marking, “UP” so that it is always on the upper side of the CMA. See Figure 2-4.

flange on the end of the left slide rail. See Figure 2-4.

Figure 2-4 Attaching the Cable Management Arm (Rear of Server Shown)

1 Flange on rear of outer left slide rail 5 Inner CMA arm attachment clip 2 CMA retaining bracket 6 “UP” orientation marking 3 Flange on rear of right mounting bracket 7 Outer CMA arm attachment clip 4 Flange on rear of outer right slide rail

Step 5

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Initial Server Setup

Connecting and Powering On the Server (Standalone Mode)

Note This section describes how to power on the server, assign an IP address, and connect to server

management when using the server in standalone mode. To use the server in UCS integration, specific cabling and settings are required. See Appendix D, “Installation for Cisco UCS Integration”.

The server is shipped with these default settings:

• The NIC mode is Shared LOM EXT.

Shared LOM EXT mode enables the 1-Gb Ethernet ports and the ports on any installed Cisco virtual interface card (VIC) to access the Cisco Integrated Management Interface (Cisco IMC). If you want to use the 10/100 dedicated management ports to access the Cisco IMC, you can connect to the server and change the NIC mode as described in Step 4 of the following procedure.

• The NIC redundancy is active-active. All Ethernet ports are utilized simultaneously.

• DHCP is enabled.

• Internet protocol version 4 (IPv4) is enabled.

Chapter 2 Installing the Server

Use the following procedure to perform initial setup of the server:

Step 1 Attach the supplied power cord to the power supplies in your server, and then attach the power cord to

a grounded AC power outlet. See the Power Specifications, page A-2 for power specifications.

Wait for approximately two minutes to let the server boot in standby power during the first bootup.

You can verify power status by looking at the Power Status LED (see Figure 1-1 on page 1-1):

• Off—There is no AC power present in the server.

• Amber—The server is in standby power mode. Power is supplied only to the Cisco IMC and some

motherboard functions.

• Green—The server is in main power mode. Power is supplied to all server components.

Note During bootup, the server beeps once for each USB device that is attached to the server. Even if

there are no external USB devices attached, there is a short beep for each virtual USB device such as a virtual floppy drive, CD/DVD drive, keyboard, or mouse. A beep is also emitted if a USB device is hot-plugged or hot-unplugged during BIOS power-on self test (POST), or while you are accessing the BIOS Setup utility or the EFI shell.

Step 2 Connect a USB keyboard and VGA monitor to the server.

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Chapter 2 Installing the Server

Step 3 Open the Cisco IMC Configuration Utility:

a. Press the Power button to boot the server. Watch for the prompt to press F8.

b. During bootup, press F8 when prompted to open the Cisco IMC Configuration Utility. Note the

Figure 2-5 Cisco IMC Configuration Utility Window 1 and Window 2 (Cisco IMC 2.0(1) and Later)

Initial Server Setup

differences between versions of Cisco IMC firmware:

–

In Cisco IMC 2.0(1) and later, there are two windows for this utility that you can switch between by pressing F1 or F2 (see Figure 2-5 for sample windows). The IPv4 and IPv6 protocols and dynamic domain name system (DDNS) are supported. You can also define a host name and a DDNS domain.

–

In Cisco IMC earlier than release 2.0(1), there is only one window for this utility. Only the IPv4 protocol is supported. DDNS is not supported.

Step 4

Set NIC mode and NIC redundancy:

a. Set the NIC mode to your choice for which ports to use to access the Cisco IMC for server

management (see Figure 1-3 on page 1-3 for identification of the ports):

• Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory-default

setting, along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared LOM and Cisco Card interfaces are both enabled.

In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If the system determines that the Cisco card connection is not getting its IP address from a Cisco UCS Manager system because the server is in standalone mode, further DHCP requests from the Cisco card are disabled. Use the Cisco Card NIC mode if you want to connect to the Cisco IMC through a Cisco card in standalone mode.

• Dedicated—The dedicated management port is used to access the Cisco IMC. You must select a NIC

redundancy and IP setting.

• Shared LOM—The 1-Gb Ethernet ports are used to access the Cisco IMC. You must select a NIC

redundancy and IP setting.

• Cisco Card—The ports on an installed Cisco UCS virtual interface card (VIC) are used to access the

Cisco IMC. You must select a NIC redundancy and IP setting.

Note The Cisco Card NIC mode is currently supported only with a Cisco UCS VIC that is installed in

PCIe slot 1. See also Special Considerations for Cisco UCS Virtual Interface Cards, page 3-36.

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Initial Server Setup

Step 5 Choose whether to enable DHCP for dynamic network settings, or to enter static network settings.

Chapter 2 Installing the Server

b. Use this utility to change the NIC redundancy to your preference. This server has three possible NIC

redundancy settings:

–

None—The Ethernet ports operate independently and do not fail over if there is a problem.

–

Active-standby—If an active Ethernet port fails, traffic fails over to a standby port.

–

Active-active—All Ethernet ports are utilized simultaneously. See NIC Modes and NIC

Redundancy Settings, page 2-12 for more information.

Note Before you enable DHCP, your DHCP server must be preconfigured with the range of MAC

addresses for this server. The MAC address is printed on a label on the rear of the server. This server has a range of six MAC addresses assigned to the Cisco IMC. The MAC address printed on the label is the beginning of the range of six contiguous MAC addresses.

Note In Cisco IMC 2.0(1) and later, you can choose whether to use IPv4 or IPv6 IP addresses by

checking either the IPv4 or IPv6 check box.

The static IPv4 and IPv6 settings include:

• The Cisco IMC IP address.

• The prefix/subnet.

For IPv6, valid values are 1–127.

• The gateway.

For IPv6, if you do not know the gateway, you can set it as none by typing :: (two colons).

• The preferred DNS server address.

For IPv6, you can set this as none by typing :: (two colons).

Step 6 Optional: Use this utility to make VLAN settings. Step 7 Continue with the next action based on which release of Cisco IMC your server is running:

• Cisco IMC earlier than release 2.0(1)—Skip to Step 14.

• Cisco IMC 2.0(1) and later—Press F1 to go to the second settings window, then continue with the

next step. From the second window, you can press F2 to switch back to the first window.

Step 8 Optional: Set a host name for the server. Step 9 Optional: Enable dynamic DNS and set a dynamic DNS (DDNS) domain. Step 10 Optional: If you select the Factory Default check box, the server will be set back to the factory defaults. Step 11 Optional: Set a default user password. Step 12 Optional: Enable auto-negotiation of port settings or set the port speed and duplex mode manually.

Note Auto-negotiation is applicable only when you use the Dedicated NIC mode. Auto-negotiation

sets the port speed and duplex mode automatically based on the switch port to which the server is connected. If you disable auto-negotiation, you must set the port speed and duplex mode manually.

Step 13 Optional: Reset port profiles and the port name.

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Chapter 2 Installing the Server

Step 14 Press F5 to refresh the settings you made. You might have to wait about 45 seconds until the new settings

appear and the message, next step.

Step 15 Press F10 to save your settings and reboot the server.

Note If you chose to enable DHCP, the dynamically assigned IP and MAC addresses are displayed on

Step 16 Connect to the Cisco IMC interface for server management. Connect Ethernet cables from your LAN to

the server, using the ports that you selected by your NIC Mode setting in Step 4. The Active-active and Active-passive NIC redundancy settings require you to connect to two ports.

Step 17 Use a browser and the IP address of the Cisco IMC to connect to the Cisco IMC Setup Utility. The IP

address is based upon the settings that you made in Step 4 (either a static address or the address assigned by your DHCP server).

Note The default user name for the server is admin. The default password is password.

Initial Server Setup

Network settings configured is displayed before you reboot the server in the

the console screen during bootup.

To manage the server, see the Cisco UCS C-Series Rack-Mount Server Configuration Guide or the Cisco UCS C-Series Rack-Mount Server CLI Configuration Guide for instructions on using those interfaces. The links to these documents are in the C-Series documentation roadmap:

http://www.cisco.com/go/unifiedcomputing/c-series-doc

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NIC Modes and NIC Redundancy Settings

This server has the following NIC mode settings that you can choose from:

• Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory default setting,

along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared LOM and Cisco Card interfaces are both enabled.

In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If the system determines that the Cisco card connection is not getting its IP address from a Cisco UCS Manager system because the server is in standalone mode, further DHCP requests from the Cisco card are disabled. If the system determines that the Cisco card connection is getting its IP address from a Cisco UCS Manager system, the reply has parameters that automatically move the server to UCSM mode.

• Dedicated—The dedicated management port is used to access the Cisco IMC. You must select a NIC

redundancy and IP setting.

• Shared LOM—The 1-Gb Ethernet ports are used to access the Cisco IMC. You must select a NIC

redundancy and IP setting.

• Cisco Card—The ports on an installed Cisco UCS virtual interface card (VIC) are used to access the

Cisco IMC. You must select a NIC redundancy and IP setting.

Chapter 2 Installing the Server

Note The Cisco Card NIC mode is currently supported only with a Cisco UCS VIC that is installed in

PCIe slot 1. See also Special Considerations for Cisco UCS Virtual Interface Cards, page 3-36.

This server has the following NIC redundancy settings that you can choose from:

• None—The Ethernet ports operate independently and do not fail over if there is a problem.

• Active-standby—If an active Ethernet port fails, traffic fails over to a standby port.

• Active-active—All Ethernet ports are utilized simultaneously.

The active/active setting uses Mode 5 or Balance-TLB (adaptive transmit load balancing). This is channel bonding that does not require any special switch support. The outgoing traffic is distributed according to the current load (computed relative to the speed) on each slave. Incoming traffic is received by the current slave. If the receiving slave fails, another slave takes over the MAC address of the failed receiving slave.

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Chapter 2 Installing the Server

System BIOS and Cisco IMC Firmware

This section includes information about the system BIOS and it includes the following sections:

• Updating the BIOS and Cisco IMC Firmware, page 2-13

• Accessing the System BIOS, page 2-14

Updating the BIOS and Cisco IMC Firmware

Caution When you upgrade the BIOS firmware, you must also upgrade the Cisco IMC firmware to the same

version or the server will not boot. Do not power off the server until the BIOS and Cisco IMC firmware are matching or the server will not boot.

Cisco provides the Cisco Host Upgrade Utility to assist with simultaneously upgrading the BIOS, Cisco IMC, and other firmware to compatible levels.

System BIOS and Cisco IMC Firmware

The server uses firmware obtained from and certified by Cisco. Cisco provides release notes with each firmware image. There are several methods for updating the firmware:

• Recommended method: Use the Cisco Host Upgrade Utility to simultaneously upgrade the Cisco

IMC, BIOS, LOM, LSI storage controller, and Cisco UCS P81E VIC firmware to compatible levels.

See the Cisco Host Upgrade Utility Quick Reference Guide for your firmware level at the documentation roadmap link below.

Note Your system firmware must be at minimum level 1.2 to use the Cisco Host Upgrade Utility. If

your firmware is prior to level 1.2, you must use the methods below to update the BIOS and Cisco IMC firmware individually.

• You can upgrade the BIOS using the EFI interface, or upgrade from a Windows or Linux platform.

See the Cisco UCS C-Series Rack-Mount Server BIOS Upgrade Guide.

• You can upgrade the Cisco IMC and BIOS firmware by using the Cisco IMC GUI interface.

See the Cisco UCS C-Series Rack-Mount Server Configuration Guide.

• You can upgrade the Cisco IMC and BIOS firmware by using the Cisco IMC CLI interface.

See the Cisco UCS C-Series Rack-Mount Server CLI Configuration Guide.

For links to the documents listed above, see the documentation roadmap at the following URL:

http://www.cisco.com/go/unifiedcomputing/c-series-doc

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System BIOS and Cisco IMC Firmware

Accessing the System BIOS

To change the BIOS settings for your server, follow these steps. Detailed instructions are also printed on the BIOS screens.

Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.

Note The version and build of the current BIOS are displayed on the Main page of the utility.

Step 2 Use the arrow keys to select the BIOS menu page. Step 3 Highlight the field to be modified by using the arrow keys. Step 4 Press Enter to select the field that you want to change, and then modify the value in the field. Step 5 Press the right arrow key until the Exit menu screen is displayed. Step 6 Follow the instructions on the Exit menu screen to save your changes and exit the setup utility (or Press

F10). You can exit without saving changes by pressing Esc.

Chapter 2 Installing the Server

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Chapter 2 Installing the Server

PCIe 1

SYS FAN2SYS FAN2

SYS FAN3SYS FAN3

SYS FAN4SYS FAN4

SYS FAN5SYS FAN5

SYS FAN6SYS FAN6

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

CPU 1

CPU 2

SYS FAN5

321

Service Headers and Jumpers

This section includes the following topics:

• Header Location on the Motherboard, page 2-15

• Using the BIOS Recovery Header CN34, page 2-16

Header Location on the Motherboard

See Figure 2-6. The header is shown in red on the motherboard, with PCIe riser 2 removed. The header pins are shown in the magnified view.

Service Headers and Jumpers

Figure 2-6 Service Header Locations

1 CN34 BIOS Recovery –

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Service Headers and Jumpers

Using the BIOS Recovery Header CN34

Depending on which stage the BIOS becomes corrupted, you might see different behavior.

• If the BIOS BootBlock is corrupted, you might see the system get stuck on the following message:

Initializing and configuring memory/hardware

• If it is a non-BootBlock corruption, the following message is displayed:

****BIOS FLASH IMAGE CORRUPTED**** Flash a valid BIOS capsule file using Cisco IMC WebGUI or CLI interface. IF Cisco IMC INTERFACE IS NOT AVAILABLE, FOLLOW THE STEPS MENTIONED BELOW.

1. Connect the USB stick with recovery.cap file in root folder.

2. Reset the host. IF THESE STEPS DO NOT RECOVER THE BIOS

1. Power off the system.

2. Mount recovery jumper.

3. Connect the USB stick with recovery.cap file in root folder.

4. Power on the system. Wait for a few seconds if already plugged in the USB stick. REFER TO SYSTEM MANUAL FOR ANY ISSUES.

Chapter 2 Installing the Server

Note As indicated by the message shown above, there are two procedures for recovering the BIOS. Try

procedure 1 first, then if that does not recover the BIOS, use procedure 2.

Note The server must have Cisco IMC version 1.4(6) or later to use these procedures.

Procedure 1: Reboot With recovery.cap File

Step 1 Download the BIOS update package and extract it to a temporary location. Step 2 Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The

recovery folder contains the recovery.cap file that is required in this procedure.

Note The recovery.cap file must be in the root directory of the USB thumb drive. Do not rename this

file. The USB thumb drive must be formatted with either FAT16 or FAT32 file systems.

Step 3 Insert the USB thumb drive into a USB port on the server. Step 4 Reboot the server. Step 5 Return the server to main power mode by pressing the Power button on the front panel.

The server boots with the updated BIOS boot block. When the BIOS detects a valid on the USB thumb drive, it displays this message:

Found a valid recovery file...Transferring to Cisco IMC System would flash the BIOS image now... System would restart with recovered image after a few seconds...

Step 6 Wait for server to complete the BIOS update, then remove the USB thumb drive from the server.

recovery.cap file

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Chapter 2 Installing the Server

Note During the BIOS update, the Cisco IMC will shut down the server and the screen will be blank

Service Headers and Jumpers

for about 10 minutes. Do not unplug the power cords during this update. The Cisco IMC will power on the server after the update is complete.

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Service Headers and Jumpers

Procedure 2: Use Recovery Jumper and recovery.cap File

See Figure 2-6 for the location of the CN34 header.

Step 1 Download the BIOS update package and extract it to a temporary location. Step 2 Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The

recovery folder contains the recovery.cap file that is required in this procedure.

Note The recovery.cap file must be in the root directory of the USB thumb drive. Do not rename this

file. The USB thumb drive must be formatted with either FAT16 or FAT32 file systems.

Step 3 Power off the server as described in Shutting Down and Powering Off the Server, page 3-6. Step 4 Disconnect all power cords from the power supplies. Step 5 Slide the server out the front of the rack far enough so that you can remove the top cover. You might have

to detach cables from the rear panel to provide clearance.

Chapter 2 Installing the Server

Caution If you cannot safely view and access the component, remove the server from the rack.

Step 6 Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-7. Step 7 Move the shorting jumper to pins 2 and 3 of the CN34 header (see Figure 2-6). Step 8 Reconnect AC power cords to the server. The server powers up to standby power mode. Step 9 Insert the USB thumb drive that you prepared in Step 2 into a USB port on the server. Step 10 Return the server to main power mode by pressing the Power button on the front panel.

The server boots with the updated BIOS boot block. When the BIOS detects a valid

recovery.cap file

on the USB thumb drive, it displays this message:

Found a valid recovery file...Transferring to Cisco IMC System would flash the BIOS image now... System would restart with recovered image after a few seconds...

Step 11 Wait for server to complete the BIOS update, then remove the USB thumb drive from the server.

Note During the BIOS update, the Cisco IMC will shut down the server and the screen will be blank

for about 10 minutes. Do not unplug the power cords during this update. The Cisco IMC will power on the server after the update is complete.

Step 12 After the server has fully booted, power off the server again and disconnect all power cords. Step 13 Move the jumper back to the default pins 1 and 2 of the J41 header.

Note If you do not move the jumper, after recovery completion you see the prompt, Please remove

the recovery jumper.

Step 14 Replace the top cover, replace the server in the rack, replace power cords and any other cables, then

power on the server by pressing the Power button.

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Service Headers and Jumpers

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Service Headers and Jumpers

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CHA P T ER

Maintaining the Server

This chapter describes how to diagnose server system problems using LEDs. It also provides information about how to install or replace hardware components, and it includes the following sections:

• Server Monitoring and Management Tools, page 3-1

• Status LEDs and Buttons, page 3-2

• Preparing for Server Component Installation, page 3-6

• Installing or Replacing Server Components, page 3-11

Server Monitoring and Management Tools

Cisco Integrated Management Interface (Cisco IMC)

You can monitor the server inventory, health, and system event logs by using the built-in Cisco Integrated Management Controller (Cisco IMC) GUI or CLI interfaces. See the user documentation for your firmware release at the following URL:

http://www.cisco.com/en/US/products/ps10739/products_installation_and_configuration_guides_list.html

Server Configuration Utility

Cisco has also developed the Cisco UCS Server Configuration Utility for C-Series servers, which can aid and simplify the following tasks:

• Monitoring server inventory and health

• Diagnosing common server problems with diagnostic tools and logs

• Setting the BIOS booting order

• Configuring some RAID configurations

• Installing operating systems

You can download the ISO from Cisco.com. See the user documentation for your version of the utility at the following URL:

http://www.cisco.com/en/US/products/ps10493/products_user_guide_list.html

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Status LEDs and Buttons

HDD04

HDD05

Status LEDs and Buttons

This section describes the location and meaning of LEDs and buttons and includes the following topics:

• Front Panel LEDs, page 3-2

• Rear Panel LEDs and Buttons, page 3-4

Front Panel LEDs

Figure 3-1 shows the front panel LEDs. Table 3- 1 defines the LED states.

Chapter 3 Maintaining the Server

Figure 3-1 Front Panel LEDs

1 2 3 4 5 6 7 8 9

HDD04

HDD04 HDD05

1 Power button/Power status LED 6 Power supply status LED 2 Identification button/LED 7 Network link activity LED 3 System status LED 8 Hard drive fault LED 4 Fan status LED 9 Hard drive activity LED 5 Temperature status LED –

Table 3-1 Front Panel LEDs, Definitions of States

LED Name State

Power button/Power status LED

• Off—There is no AC power to the server.

• Amber—The server is in standby power mode. Power is supplied only to the Cisco

IMC and some motherboard functions.

HDD05

HDD01 HDD06

HDD02 HDD07

HDD03 HDD08

333247

• Green—The server is in main power mode. Power is supplied to all server

components.

Identification

Cisco UCS C22 Server Installation and Service Guide

• Off—The Identification LED is not in use.

• Blue—The Identification LED is activated.

3-2

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Chapter 3 Maintaining the Server

Table 3-1 Front Panel LEDs, Definitions of States (continued)

LED Name State

System status • Green—The server is running in normal operating condition.

• Green, blinking—The server is performing system initialization and memory check.

• Amber, steady—The server is in a degraded operational state. For example:

–

Power supply redundancy is lost.

–

CPUs are mismatched.

–

At least one CPU is faulty.

–

At least one DIMM is faulty.

–

At least one drive in a RAID configuration failed.

• Amber, blinking—The server is in a critical fault state. For example:

–

Boot failed.

–

Fatal CPU and/or bus error is detected.

–

Server is in over-temperature condition.

Fan status

• Green—All fan modules are operating properly.

• Amber, steady—One fan module has failed.

Status LEDs and Buttons

Temperature status

Power supply status

Network link activity

Hard drive fault

Hard drive activity

• Amber, blinking—Critical fault, two or more fan modules have failed.

• Green—The server is operating at normal temperature.

• Amber, steady—One or more temperature sensors have exceeded a warning

threshold.

• Amber, blinking—One or more temperature sensors have exceeded a critical

threshold.

• Green—All power supplies are operating normally.

• Amber, steady—One or more power supplies are in a degraded operational state.

• Amber, blinking—One or more power supplies are in a critical fault state.

• Off—The Ethernet link is idle.

• Green—One or more Ethernet LOM ports are link-active, but there is no activity.

• Green, blinking—One or more Ethernet LOM ports are link-active, with activity.

• Off—The hard drive is operating properly.

• Amber—This hard drive has failed.

• Amber, blinking—The device is rebuilding.

• Off—There is no hard drive in the hard drive sled (no access, no fault).

• Green—The hard drive is ready.

• Green, blinking—The hard drive is reading or writing data.

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Status LEDs and Buttons

Rear Panel LEDs and Buttons

Figure 3-2 shows the rear panel LEDs and buttons. Table 3-2 defines the LED states.

Figure 3-2 Rear Panel LEDs and Buttons

Chapter 3 Maintaining the Server

PSU 1

1 Power supply fault LED 5 10/100/1000 Ethernet dedicated management

2 Power supply AC OK LED 6 10/100/1000 Ethernet dedicated management

3 1-Gb Ethernet link speed LED 7 Rear Identification button/LED 4 1-Gb Ethernet link status LED –

Table 3-2 Rear Panel LEDs, Definitions of States

LED Name State

Power supply fault

• Off—The power supply is operating normally.

• Amber, blinking—An event warning threshold has been reached, but the power

supply continues to operate.

• Amber, solid—A critical fault threshold has been reached, causing the power

supply to shut down (for example, a fan failure or an over-temperature condition).

Power supply AC OK

• Off—There is no AC power to the power supply.

• Green, blinking—AC power OK, DC output not enabled.

PCIe 2 PCIe 1

link status LED

link speed LED

285202

5 7

• Green, solid—AC power OK, DC outputs OK.

1-Gb Ethernet link speed

1-Gb Ethernet link status

10/100/1000 Ethernet dedicated management link speed

Cisco UCS C22 Server Installation and Service Guide

• Off—link speed is 10 Mbps.

• Amber—link speed is 100 Mbps.

• Green—link speed is 1 Gbps.

• Off—No link is present.

• Green—Link is active.

• Green, blinking—Traffic is present on the active link.

• Off—link speed is 10 Mbps.

• Amber—link speed is 100 Mbps.

• Green—link speed is 1 Gbps.

3-4

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Chapter 3 Maintaining the Server

Table 3-2 Rear Panel LEDs, Definitions of States (continued)

LED Name State

10/100/1000 Ethernet dedicated management link status

Identification

• Off—No link is present.

• Green—Link is active.

• Green, blinking—Traffic is present on the active link.

• Off—The Identification LED is not in use.

• Blue—The Identification LED is activated.

Status LEDs and Buttons

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Preparing for Server Component Installation

This section describes how to prepare for component installation, and it includes the following topics:

• Required Equipment, page 3-6

• Shutting Down and Powering Off the Server, page 3-6

• Removing and Replacing the Server Top Cover, page 3-7

• Removing and Replacing the Front Chassis Panel, page 3-8

• Replaceable Component Locations, page 3-9

• Serial Number Location, page 3-9

Required Equipment

The following equipment is used to perform the procedures in this chapter:

• Number 2 Phillips-head screwdriver

• Electrostatic discharge (ESD) strap or other grounding equipment such as a grounded mat

Chapter 3 Maintaining the Server

Shutting Down and Powering Off the Server

The server can run in two power modes:

• Main power mode—Power is supplied to all server components and any operating system on your

drives can run.

• Standby power mode—Power is supplied only to the service processor and the cooling fans and it

is safe to power off the server (remove power cords) from this mode.

You can invoke a graceful shutdown or an hard shutdown by using either of the following methods:

• Use the Cisco IMC management interface.

• Use the Power button on the server front panel. To use the Power button, follow these steps:

Step 1 Check the color of the Power Status LED (see the “Front Panel LEDs” section on page 3-2).

• Green—the server is in main power mode and must be shut down before it can be safely powered

off. Go to Step 2.

• Amber—the server is already in standby mode and can be safely powered off. Go to Step 3.

Step 2 Invoke either a graceful shutdown or a hard shutdown:

Caution To avoid data loss or damage to your operating system, you should always invoke a graceful shutdown

of the operating system.

• Graceful shutdown—Press and release the Power button. The operating system performs a graceful

shutdown and the server goes to standby mode, which is indicated by an amber Power Status LED.

• Emergency shutdown—Press and hold the Power button for 4 seconds to force the main power off

and immediately enter standby mode.

Step 3 Disconnect the power cords from the power supplies in your server to completely power off the server.

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Removing and Replacing the Server Top Cover

To remove or replace the top cover of the server, follow these steps:

Tip You do not have to remove the cover to replace hard drives or the power supply.

Step 1 Remove the top cover (see Figure 3-3):

a. Loosen the captive thumbscrew screw that secures the rear edge of the cover to the chassis. b. Push the cover toward the server rear about one-half inch (1.27 cm), until it stops. c. Lift the cover straight up from the server and set it aside.

Step 2 Replace the top cover:

a. Place the cover on top of the server about one-half inch (1.27 cm) behind the lip of the front chassis

panel. The cover should sit flat.

Note The flanges on the top cover must slide underneath the front chassis panel.

Preparing for Server Component Installation

b. Slide the top cover toward the front chassis panel, sliding the flanges on the top cover underneath

the front chassis panel.

c. Tighten the captive thumbscrew that secures the rear edge of the cover to the chassis.

Figure 3-3 Removing the Top Cover or Front Chassis Panel

1 2 3

333249

1 Front panel lip 4 Top cover 2 Front chassis panel 5 Top cover thumbscrew 3 Front chassis panel securing screws

(two, one on each side of the panel)

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Removing and Replacing the Front Chassis Panel

To remove or replace the front chassis panel of the server, follow these steps:

Tip Remove this panel only if you are instructed to do so in a procedure in this book.

Step 1 Remove the front chassis panel (see Figure 3-3):

a. Remove the top cover from the server as described in Removing and Replacing the Server Top

Cover, page 3-7.

Note If you have a newer version of the server, the front chassis panel has no screws but instead lifts off after

the top cover is removed. If you have an older version of the server that has screws on the front chassis panel, continue with the following steps.

b. Use a #2 Phillips-head screwdriver to remove the two screws that secure the front chassis panel to

the chassis (see Figure 3-3).

c. Push the panel toward the server rear about one-half inch (1.27 cm), until its front flanges are free

from the front panel lip.

d. Lift the panel straight up from the server and set it aside.

Chapter 3 Maintaining the Server

Step 2 Replace the front chassis panel:

a. Set the front chassis panel back in place, about one-half inch (1.27 cm) behind the front panel lip.

Note The flanges on the panel must slide under the front chassis lip.

b. Slide the front chassis panel toward the front chassis lip, sliding the flanges on the panel underneath

the front chassis lip.

Note If you have a newer version of the server, the front chassis panel has no screws but is instead held in

place by spring-clips. If you have an older version of the server that has screws on the front chassis panel, continue with the following steps.

c. Replace the two screws that secure the panel to the chassis (see Figure 3-3). d. Replace the top cover to the server as described in Removing and Replacing the Server Top Cover,

page 3-7.

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Replaceable Component Locations

This section shows the locations of the components that are discussed in this chapter. The view in

Figure 3-4 is from the top down with the top cover, front chassis panel, and air baffle removed.

Figure 3-4 Replaceable Component Locations

2 3 5 74 6

SYS FAN1

SYS FAN2

SYS FAN3

CPU 1

Preparing for Server Component Installation

PCIe 1

1 Drives (hot-swappable,

SYS FAN4

SYS FAN5

PCIe 2

CPU 2

PSU 1

9 RTC battery on motherboard

285200

accessed through front panel)

2 Front operations panel board 10 PCIe riser 2 (PCIe slot 2) 3 Drive backplane 11 Trusted platform module socket on

motherboard (not visible under PCIe riser 2)

4 Cooling fans (five) 12 Power supply

(accessed through rear panel)

5 DIMM slots on motherboard (twelve) 13 Integrated SAS RAID connectors on

motherboard

(left to right, SCU_Port 0, SCU_Port 1)

6 CPUs and heatsinks (two) 14 SW RAID 5 key header on motherboard 7 PCIe riser 1 (PCIe slot 1) 15 RAID SCU option ROM header on

motherboard

8 Internal USB 2.0 port

(on motherboard under PCIe riser 1)

16 Mounting point for SuperCap power module

(RAID backup unit)

Serial Number Location

The serial number for the server is printed on a label on the top of the server, near the front.

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Color-Coded Touch Points

This server has color-coded touch points that indicate thumbscrews and latches on replaceable and hot-swappable components.

• Hot-swappable components have green plastic touch points. This includes the power supplies.

(Exceptions are the drive trays on the front panel, which are hot-swappable but not green).

• Some replaceable but non-hot-swappable components have light-blue plastic touch-points.

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Installing or Replacing Server Components

Warning

Caution When handling server components, wear an ESD strap to avoid damage.

Tip You can press the Identification button on the front panel or rear panel to turn on a flashing Identification

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Statement 1029

Class 1 laser product.

Statement 1008

LED on the front and rear panels of the server. This allows you to locate the specific server that you are servicing when you go to the opposite side of the rack. You can also activate these LEDs remotely by using the Cisco IMC interface. See the “Status LEDs and Buttons” section on page 3-2 for locations of these LEDs.

This section describes how to install and replace server components, and it includes the following topics:

• Replacing Hard Drives or Solid State Drives, page 3-12

• Replacing a Front Operations Panel Board, page 3-13

• Replacing a Drive Backplane, page 3-16

• Replacing Fan Modules, page 3-18

• Replacing DIMMs, page 3-19

• Replacing CPUs and Heatsinks, page 3-24

• Additional CPU-Related Parts To Order With RMA Replacement Motherboards, page 3-29

• Replacing a PCIe Riser, page 3-32

• Replacing a PCIe Card, page 3-34

• Replacing an Internal USB Flash Drive, page 3-39

• Replacing the SuperCap Power Module (RAID Backup Unit), page 3-41

• Installing a Trusted Platform Module, page 3-43

• Replacing a SCU Upgrade ROM Module, page 3-46

• Replacing a Software RAID Key Module, page 3-47

• Replacing Power Supplies, page 3-48

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HDD04

HDD05

Replacing Hard Drives or Solid State Drives

This section includes the following information:

• Drive Population Guidelines, page 3-12

• Drive Replacement Procedure, page 3-12

Drive Population Guidelines

The server has two different drive backplane options:

• The Small Form Factor version can hold up to eight 2.5-inch drives.

• The Large Form Factor version can hold up to four 3.5-inch drives.

The drive-bay numbering is shown in Figure 3-5 and Figure 3-6.

Chapter 3 Maintaining the Server

Figure 3-5 Drive Numbering, Small Form Factor

HDD04

Figure 3-6 Drive Numbering, Large Form Factor

Observe these drive population guidelines for optimum performance:

• When populating drives, add drives to the lowest-numbered bays first.

• Keep an empty drive blanking tray in any unused bays to ensure proper air flow.

• You can mix hard drives and SSDs in the same server. However, You cannot configure a logical

volume (virtual drive) that contains a mix of hard drives and SSDs. That is, when you create a logical volume, it must contain all hard drives or all SSDs.

Drive Replacement Procedure

HDD05

HDD01 HDD06

HDD02 HDD07

HDD03 HDD08

HDD04HDD01 HDD02 HDD03

285203

285204

To replace or install a hot-pluggable hard drive, follow these steps:

Tip You do not have to shut down or power off the server to replace hard drives or solid state drives (SSDs)

because they are hot-pluggable.

Step 1 Remove the drive that you are replacing or remove a blank drive tray from the bay:

a. Press the release button on the face of the drive tray. See Figure 3-7. b. Grasp and open the ejector lever and then pull the drive tray out of the slot.

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285205

HDD06

HDD01

HDD07

HDD02

HDD08

HDD03

HDD04HDD04

HDD04

HDD05HDD05

HDD05

1 2

c. If you are replacing an existing drive, remove the four drive-tray screws that secure the drive to the

tray and then lift the drive out of the tray.

Step 2 Install a new drive:

a. Place a new drive in the empty drive tray and install the four drive-tray screws. b. With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay. c. Push the tray into the slot until it touches the backplane, then close the ejector lever to lock the drive

in place.

Figure 3-7 Replacing Hard Drives

Installing or Replacing Server Components

1 Ejector lever 3 Drive tray securing screws (4) 2 Release button –

Replacing a Front Operations Panel Board

The front operations panel board contains the front panel LEDs, Power and Identification buttons, and the front USB ports.

To replace a front operations panel board, follow these steps:

Step 1 Remove the front operations panel board that you are replacing. See Figure 3-9:

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

Caution If you cannot safely view and access the component, remove the server from the rack.

page 3-6.

have to detach cables from the rear panel to provide clearance.

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c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Remove the front chassis panel as described in Removing and Replacing the Front Chassis Panel,

page 3-8.

e. Disconnect the two ribbon cables from the front operations panel board.

To disconnect the ribbon cables, open their hinged connectors.

f. Use a #2 Phillips-head screwdriver to remove the two screws that secure the board to the chassis.

g. Slide the board back from the front panel openings until the keyed slots on the front corners of the

board can be lifted over the chassis pegs.

h. Lift the board up and off the pegs and remove it from the chassis.

Step 2 Replace a front operations panel board:

a. Set the board in place with the keyed slots in the front corners of the board over the two chassis pegs.

Note When you slide the board forward in the next step, be careful to align the LED light-pipes on the

board with the openings in the server front panel.

Chapter 3 Maintaining the Server

b. Slide the board forward to lock the keyed slots onto the pegs. c. Replace the two screws that secure the board to the chassis. d. Reconnect the two ribbon cables to the board.

Open a hinged connector and insert the end of a ribbon cable squarely into the connector until it stops, and then close the hinged connector.

Note The side of the cable end that is colored blue should face upward.

e. Replace the front chassis panel.

f. Replace the top cover.

g. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

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Figure 3-8 Replacing the Front Operations Panel Board

Installing or Replacing Server Components

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

SYS FAN5

CPU 1

CPU 2

PCIe 1

PCIe 2

PSU 1

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1 Hinged ribbon-cable connectors (two) 2 Securing screws (two)

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Replacing a Drive Backplane

Note The Small Form Factor (eight-drive) and Large Form Factor (four-drive) backplanes are

factory-configurable options. When replacing a backplane, you must replace it only with the same version of the backplane.

To install or replace a drive backplane, follow these steps:

Step 1 Remove the drive backplane that you are replacing. See Figure 3-9:

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

Chapter 3 Maintaining the Server

c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Remove the front chassis panel as described in Removing and Replacing the Front Chassis Panel,

page 3-8.

e. Remove all drives from the server.

Tip Label the drives as you remove them to aid replacement.

f. Disconnect all cables from the backplane.

Tip Label the cables as you disconnect them to aid replacement.

g. Disconnect the two ribbon cables from the front operations panel board and pull them out of the

opening in the backplane assembly to provide clearance.

To disconnect the ribbon cables, open their hinged connectors.

h. Use a #2 Phillips-head screwdriver to remove the four screws that secure the backplane to the

chassis (see Figure 3-9).

Note Two of the backplane screws secure the backplane to the chassis floor; the other two securing

screws are accessed from the outside of the server, one on each side.

i. Lift straight up on the backplane to disengage it from its guides on the chassis walls.

Step 2 Install a new drive backplane:

a. Set the backplane in place and then slide it down within the guides on the chassis walls until it sits

on the chassis floor.

b. Replace the four screws that secure the backplane to the chassis (see Figure 3-9).

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c. Thread the two front operation panel ribbon cables back through the opening in the backplane

assembly.

d. Reconnect the two ribbon cables to the front operations panel board.

Open a hinged ribbon-cable connector and insert the end of a ribbon cable squarely into the connector until it stops, and then close the hinged connector.

Note The side of the ribbon cable end that is colored blue should face upward.

e. Reconnect all cables to the backplane, including all RAID controller cables and all power cables.

f. Replace all drives to the server. g. Replace the front chassis panel. h. Replace the top cover.

i. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

Figure 3-9 Replacing the Drive Backplane

Installing or Replacing Server Components

2 3

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

SYS FAN5

CPU 1

CPU 2

PCIe 1

PCIe 2

PSU 1

285207

1 Front panel control board cable connectors 3 Location of opening in backplane assembly

for front operations panel ribbon cables

2 Backplane securing screw locations (two on

–

backplane assembly and two on exterior sides)

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Replacing Fan Modules

The five fan modules in the server are numbered as follows when you are facing the front of the server (also see Figure 3-11). The fan numbering as designated by the server’s Cisco IMC software is also listed. For example, FAN 1 is designated as SYS_FAN2 in the software.

Figure 3-10 Fan Module Numbering

Chapter 3 Maintaining the Server

FAN 1

SYS_FAN2

FAN 2

SYS_FAN3

FAN 3

SYS_FAN4

FAN 4

SYS_FAN5

FAN 5

SYS_FAN6

To replace or install a fan module, follow these steps:

Caution The fans in the Cisco UCS C22 server are not hot-swappable.

Step 1 Remove a fan module that you are replacing (see Figure 3-11):

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Remove the internal air baffle from the server to provide access to the fan-cable connectors on the

motherboard.

e. Disconnect the fan module’s cable from its motherboard connector.

f. Grasp the fan module and lift straight up to free it from the chassis. Carefully free the fan module

cable from the fan-tray clips to avoid damaging it.

Step 2 Install a new fan module:

a. Set the new fan module in place, aligning its four rubber pegs with the slots in the fan tray. See

Figure 3-11.

b. Connect the fan’s cable to the motherboard connector. Reroute the cable into the cable clips on the

fan tray.

c. Replace the air baffle and the top cover. d. Replace the server in the rack.

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SYS FAN2

Figure 3-11 Replacing Fan Modules

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1 1 2

SYS FAN2

SYS FAN1

SYS FAN2

SYS FAN3

1 Rubber alignment pegs

(four on each fan module)

Replacing DIMMs

This section includes the following topics:

• Memory Performance Guidelines and Population Rules, page 3-20

• DIMM Replacement Procedure, page 3-23

Caution DIMMs and their sockets are fragile and must be handled with care to avoid damage during installation.

Caution Cisco does not support 3rd-party DIMMs. Using non-Cisco DIMMs in the server might result in system

problems or damage to the motherboard.

302162

2 Fan-cable connector on motherboard

(one for each fan module)

Note To ensure the best server performance, it is important that you are familiar with memory performance

guidelines and population rules before you install or replace memory.

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A2 B1

B2 C1

E2 F1

Front of Server

CPU1

CPU2

Memory Performance Guidelines and Population Rules

This section describes the type of memory that the server requires and its effect on performance. The section includes the following topics:

• DIMM Slot Numbering, page 3-20

• DIMM Population Rules, page 3-21

• Memory Mirroring, page 3-22

DIMM Slot Numbering

Figure 3-12 shows the numbering of the DIMM slots.

Chapter 3 Maintaining the Server

Figure 3-12 DIMM Slots and CPUs

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DIMM Population Rules

Observe the following guidelines when installing or replacing DIMMs:

• Each CPU supports three memory channels.

• Each channel has two DIMM slots (for example, channel A = slots A1 and A2).

• When both CPUs are installed, populate the DIMM slots of each CPU identically.

• In a single-CPU configuration, populate the channels for CPU1 only. Any DIMM installed in a

• Although 1600 MHz DIMMs can be run in Power Savings Mode (1.35 V operation), 1600 MHz

Installing or Replacing Server Components

–

CPU1 supports channels A, B, and C.

–

CPU2 supports channels D, E, and F

Note In a single-CPU system, the maximum number of DIMMs is six (only the slots supported by

CPU1).

–

A channel can operate with one or two DIMMs installed.

–

If a channel has only one DIMM, populate slot 0 first (the blue slot).

–

Fill blue slots in the channels first: A1, D1, B1, E1, C1, F1

–

Fill black slots in the channels second: A2, D2, B2, E2, C2, F2

DIMM socket for which the CPU is absent is not recognized.

operation is supported only when the DDR mode is set to Performance Mode (see “Enabling

Low-Voltage DIMM Operation.”) A 1600 MHz DIMM set to Power Savings Mode operates at

1066 MHz.

• Observe the DIMM mixing rules shown in Table 3-3 .

Table 3-3 DIMM Mixing Rules

DIMM Parameter Mixed Mix Within Single Channel? Mix Across Multiple Channels?

DIMM size (4, 8, 16 GB) Yes—can be different sizes in

Yes—Can be different sizes in server.

the channel.

DIMM speed (1333 or 1600 MHz)

DIMM type (RDIMM, UDIMM)

• Memory mirroring reduces the amount of memory available by 50% because only one of the two

No—Must be same speed in channel.

No—Must be same type in channel.

No—Must be the same speed in server.

No—Must be the same type in server.

populated channels provides data. When memory mirroring is enabled, DIMMs must be installed in sets of 2 or 4, as described in Memory Mirroring, page 3-22.

• Note the following restrictions when using UDIMMs. Even though a UDIMM might be rated at

1600 MHz, actual operational speeds are slower because of the Intel implementation.

–

In Performance Mode (1.5 V operation), UDIMMs run at 1333 MHz in 1 DPC configurations or at 1066 MHz in 2 DPC configurations.

–

In Power Saving Mode (1.35 V operation), UDIMMs run at 1333 MHz in 1 DPC configurations or at 1066 MHz in 2 DPC configurations.

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Enabling Low-Voltage DIMM Operation

You can enable low voltage (1.35 V) DIMM operation for all DIMMs in the server. There is a setting in the BIOS Setup utility that you can use to change the DDR memory mode to Power Saving mode, as described in the following procedure:

Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup. Step 2 Select the Advanced tab. Step 3 Select Low Voltage DDR Mode. Step 4 In the pop-up window, select either Power Saving or Performance Mode:

• Power Saving Mode–Prioritizes low-voltage memory operation.

• Performance Mode–Prioritizes performance memory operation. If you mix low-voltage DIMMs

with standard DIMMs, the system defaults to this setting.

Step 5 Press F10 to save your changes and exit the setup utility.

Chapter 3 Maintaining the Server

Memory Mirroring

When memory mirroring is enabled, the memory subsystem simultaneously writes identical data to two channels. If a memory read from one of the channels returns incorrect data due to an uncorrectable memory error, the system automatically retrieves the data from the other channel. A transient or soft error in one channel does not affect the mirrored data, and operation continues unless there is a simultaneous error in exactly the same location on a DIMM and its mirrored DIMM. Memory mirroring reduces the amount of memory available to the operating system by 50% because only one of the two populated channels provides data.

If you choose to enable memory mirroring, population is different for single-CPU configurations and two-CPU configurations. Populate the DIMM slots in the order shown in either Table 3-4 or Table 3-5.

Table 3-4 Memory Mirroring DIMM Population, Single-CPU

Number of DIMMs per CPU CPU 1 Population CPU2 Population

2 A1; B1 CPU2 slots not available

4 A1, B1; A2, B2 CPU2 slots not available

Table 3-5 Memory Mirroring DIMM Population, Two CPUs

Number of DIMMs per CPU CPU 1 Population CPU2 Population

2A1; B1D1; E1

4 A1, B1; A2, B2 D1, E1; D2, E2

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DIMM Replacement Procedure

To install a DIMM assembly, follow these steps:

Step 1 Remove the DIMM that you are replacing:

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Remove the internal air baffle from the server to provide access to the DIMM slots. e. Open the ejector levers at both ends of the DIMM slot, then lift the DIMM out of the slot.

Installing or Replacing Server Components

Step 2 Install a new DIMM:

Note Before installing DIMMs, refer to the population guidelines. See Memory Performance

Guidelines and Population Rules, page 3-20.

f. Align the new DIMM with the empty slot on the motherboard. Use the alignment key in the DIMM

slot to correctly orient the DIMM.

g. Push down evenly on the top corners of the DIMM until it is fully seated and the ejector levers on

both ends lock into place.

h. Replace the air baffle and the top cover.

i. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

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Replacing CPUs and Heatsinks

This server has two CPU sockets. Each CPU supports three DIMM channels (six DIMM slots). See

Figure 3-12. This section includes the following topics:

• Special Information For Upgrades to Intel E5-2400 v2 Series CPUs, page 3-24

• Single-CPU Restrictions, page 3-25

• CPU Replacement Procedure, page 3-25

• Additional CPU-Related Parts To Order With RMA Replacement Motherboards, page 3-29

Special Information For Upgrades to Intel E5-2400 v2 Series CPUs

Note Do not upgrade your Cisco UCS C22 server to Intel E5-2400 v2 Series CPUs if you use the server

integrated under Cisco UCS Manager control. Cisco UCS C22 servers that have Intel E5-2400 v2 Series CPUs are not supported with Cisco UCS Manager integration at this time.

Chapter 3 Maintaining the Server

Caution You must upgrade your server firmware to the required minimum level before you upgrade to Intel

E5-2400 v2 Series CPUs. Older firmware versions cannot recognize the new CPUs and this results in a non-bootable server.

The minimum software and firmware versions required for the server to support Intel E5-2400 v2 Series CPUs are as follows:

Table 3-6 Minimum Requirements For Intel E5-2400 v2 Series CPUs

Software or Firmware Minimum Version

Server Cisco IMC 1.5(5)

Server BIOS 1.5(5)

Cisco UCS Manager

Not supported at this time.

(UCSM-managed system only)

Do one of the following actions:

• If your server’s firmware and/or Cisco UCS Manager software are already at the required levels

shown in Table 3-6, you can replace the CPU hardware by using the procedure in this section.

• If your server’s firmware and/or Cisco UCS Manager software is earlier than the required levels, use

the instructions in the Cisco UCS C-Series Servers Upgrade Guide for Intel E5-2600 v2 Series CPUs to upgrade your firmware. After you upgrade the software, return to the procedure in this section to replace the CPU and heatsink hardware.

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Single-CPU Restrictions

The minimum configuration is that the server must have at least CPU1 installed. Install CPU1 first, then CPU2 (see Figure 3-12).

The following restrictions apply when using a single-CPU configuration:

• The maximum number of DIMMs is six (only the slots controlled by CPU1 are active).

• PCIe slot 2 is unavailable.

CPU Replacement Procedure

Caution CPUs and their motherboard sockets are fragile and must be handled with care to avoid damaging pins

during installation. The CPUs must be installed with heatsinks and their thermal pads to ensure proper cooling. Failure to install a CPU correctly might result in damage to the server.

Caution The Pick-and-Place tools used in this procedure are required to prevent damage to the contact pins

between the motherboard and the CPU. Do not attempt this procedure without the required tools, which are included with each CPU option kit. If you do not have the tool, you can order a spare (Cisco PID UCS-CPU-EN-PNP).

Installing or Replacing Server Components

To install or replace a CPU heatsink and CPU, follow these steps:

Step 1 Remove the CPU and heatsink that you are replacing:

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Remove the internal air baffle from the server to provide access to the CPUs. e. Use a #2 Phillips-head screwdriver to loosen the four captive screws that secure the heatsink and

then lift it off of the CPU.

Note Alternate loosening each screw evenly to avoid damaging the heatsink or CPU.

f. Unclip the CPU retaining latch, then open the hinged CPU cover plate. See Figure 3-13.

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Figure 3-13 CPU Socket Latches

1 Heatsink screws (four) 4 Hinged CPU cover plate 2 Heatsink 5 CPU 3 CPU retaining latch

Chapter 3 Maintaining the Server

Step 2

Remove a protective cap or an old CPU from the socket (if present):

• If you are removing an old CPU, skip to Step 3.

• If you are installing a new CPU to a socket that was shipped empty, the socket has a protective cap

that is intended to prevent bent contact pins. Use the tool as shown in Figure 3-14 to grasp the protective cap and then pivot to remove the cap.

Figure 3-14 Protective Cap Removal Tool

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Step 3 Remove an old CPU:

a. Set the Pick-and-Place tool on the CPU in the socket, aligning the arrow on the tool with the

registration mark on the socket (the small triangular mark). See Figure 3-15.

b. Press the top button on the tool to grasp the installed CPU. c. Lift the tool and CPU straight up. d. Press the top button on the tool to release the old CPU on an anti-static surface.

Figure 3-15 Removing or Inserting a CPU

Installing or Replacing Server Components

Step 4

332668

1 Arrow on tool 2 Registration mark on CPU socket

Insert the new CPU into the Pick-and-Place tool:

a. Remove the new CPU from the packaging and place it on the pedestal that is included in the kit.

Align the registration mark on the corner of the CPU with the arrow on the corner of the pedestal (see Figure 3-16).

b. Set the Pick-and-Place tool on the CPU pedestal, aligning the arrow on the tool with the arrow on

the corner of the pedestal. Make sure that the tabs on the tool are fully seated in the slots on the pedestal.

c. Press the top button on the tool to grasp and lock in the CPU. d. Lift the tool and CPU straight up off the pedestal.

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Figure 3-16 CPU and Pick-and-Place Tool on Pedestal

334342

1 Arrow marks for alignment –

Step 5 Install a new CPU:

a. Set the Pick-and-Place tool with CPU over the empty CPU socket on the motherboard.

Note Align the arrow on the top of the tool with the registration mark (small triangle) that is stamped on the

metal of the CPU socket, as shown in Figure 3-15.

b. Press the top button on the tool to set the CPU into the socket. Remove the empty tool. c. Close the hinged CPU cover plate. d. Clip down the CPU retaining latch. See Figure 3-13.

Step 6 Install a heatsink:

Caution The heatsink must have a new, undamaged thermal pad on the heatsink-to-CPU surface to ensure proper

cooling. If you are replacing a heatsink that was previously used, you must remove the old thermal pad. If you are installing a new heatsink, skip to step d. below.

a. Apply an alcohol-based cleaning solution to the old thermal pad and let it soak for a least 15

seconds.

b. Wipe all of the old thermal pad off the old heatsink using a soft cloth that will not scratch the

heatsink surface.

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c. Apply thermal grease from an included syringe to the top of the CPU.

Apply about 2 cubic centimeters of grease (about half the syringe contents) to the top of the CPU in the pattern that is shown in Figure 3-17.

Note If you do not have a syringe of thermal grease, you can order a spare

Installing or Replacing Server Components

(Cisco PID UCS-CPU-GREASE).

Figure 3-17 Thermal Grease Application Pattern

334295

d. For a new heatsink, peel the protective film from the thermal pad that is on the bottom of the new

heatsink.

Note Do not apply a syringe of thermal grease if you are installing a new heatsink that already has a

pre-applied thermal pad.

e. Align the heatsink captive screws with the motherboard standoffs, then use a Number 2

Phillips-head screwdriver to tighten the captive screws evenly.

Note Alternate tightening each screw evenly to avoid damaging the heatsink or CPU.

f. Replace the top cover. g. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

Additional CPU-Related Parts To Order With RMA Replacement Motherboards

When a return material authorization (RMA) of the motherboard or CPU is done on a Cisco UCS C-series server, there are additional parts that might not be included with the CPU or motherboard spare bill of materials (BOM). The TAC engineer might need to add the additional parts to the RMA to help ensure a successful replacement.

• Scenario 1—You are re-using the existing heatsinks:

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–

Heat sink cleaning kit (UCSX-HSCK=)

–

Thermal grease kit for C22 (UCS-CPU-GREASE=)

–

Intel CPU Pick-n-Place tool for EP CPUs (UCS-CPU-EN-PNP=)

• Scenario 2—You are replacing the existing heatsinks:

–

Heat sink (UCSC-HS-EN-M3=)

–

Heat sink cleaning kit (UCSX-HSCK=)

–

Intel CPU Pick-n-Place tool for EP CPUs (UCS-CPU-EN-PNP=)

A CPU heatsink cleaning kit is good for up to four CPU and heatsink cleanings. The cleaning kit contains two bottles of solution, one to clean the CPU and heatsink of old thermal interface material and the other to prepare the surface of the heatsink.

New heatsink spares have preinstalled thermal interface material covered by a small sheet of plastic. It is important to clean the old thermal interface material off of the CPU prior to installing the heatsinks. Therefore, when ordering new heatsinks it is still necessary to order the heatsink cleaning kit at a minimum.

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Replacing the Motherboard RTC Battery

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Warning

There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

[Statement 1015]

The real-time clock (RTC) battery retains system settings when the server is disconnected from power. The battery type is Panasonic CR2032 or equivalent.

To replace or install the motherboard CMOS battery, follow these steps:

Step 1 Remove the RTC battery (see Figure 3-18):

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Locate the RTC battery. See Figure 3-18. e. Gently remove the battery from the holder on the motherboard. Pull the retaining clip in the battery

holder away from the battery to provide clearance.

Step 2 Install an RTC battery:

a. Gently insert the battery into the holder and inside the retaining clip.

Note The positive side of the battery marked “3V+” should face upward.

b. Push the battery into the socket until it is fully seated. c. Replace the top cover. d. Replace the server in the rack, replace cables, and power on the server by pressing the Power button.

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PCIe 1

PCIe 2

SYS FAN2SYS FAN2

SYS FAN3SYS FAN3

SYS FAN4SYS FAN4

SYS FAN5SYS FAN5

SYS FAN6SYS FAN6

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

CPU 1

CPU 2

SYS FAN5

333248

Figure 3-18 Replacing the Motherboard RTC Battery

1 RTC battery holder on motherboard –

Chapter 3 Maintaining the Server

Replacing a PCIe Riser

The server contains two toolless PCIe risers for horizontal installation of PCIe cards. See Tab l e 3 - 7 for a description of the PCIe slots on each riser.

Note PCIe riser 2 (slots 2) is not available in single-CPU configurations.

Figure 3-19 Rear Panel, Showing PCIe Slots

PSU 1

To install or replace a PCIe riser, follow these steps:

Step 1 Remove the PCIe riser that you are replacing (see Figure 3-20):

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

Caution If you cannot safely view and access the component, remove the server from the rack.

have to detach cables from the rear panel to provide clearance.

PCIe 2 PCIe 1

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c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Lift straight up on both ends of the PCIe riser to disengage its circuit board from the socket on the

motherboard.

e. If the riser has a card installed, remove the card from the riser.

Step 2 Install a new PCIe riser:

a. If you removed a card from the old PCIe riser, install the card to the new riser (see Replacing a PCIe

Card, page 3-34).

b. Position the PCIe riser over its socket on the motherboard and over the chassis alignment features

(see Figure 3-20). The metal shell of the riser has alignment tabs that fit into slots in the chassis.

c. Carefully push down on both ends of the PCIe riser to fully engage its circuit board connector with

the socket on the motherboard.

d. Replace the top cover. e. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

Installing or Replacing Server Components

Figure 3-20 Replacing the PCIe Riser

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

SYS FAN5

CPU 1

CPU 2

PCIe 1

PCIe 2

PSU 1

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1 Chassis alignment points for PCIe riser 1 2 Chassis alignment points for PCIe riser 2

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PSU 1

PCIe 2 PCIe 1

Replacing a PCIe Card

Caution Cisco supports all PCIe cards qualified and sold by Cisco. PCIe cards not qualified or sold by Cisco are

the responsibility of the customer. Although Cisco will always stand behind and support the C-Series rack-mount servers, customers using standard, off-the-shelf, third-party cards must go to the third-party card vendor for support if any issue with that particular third-party card occurs.

This section includes the following topics:

• PCIe Slots, page 3-34

• Replacing a PCIe Card, page 3-35

• Special Considerations for Cisco UCS Virtual Interface Cards, page 3-36

• Installing Multiple PCIe Cards and Resolving Limited Resources, page 3-37

PCIe Slots

The server contains two toolless PCIe risers for horizontal installation of PCIe cards. See Figure 3-21 and Tabl e 3-7 for a description of the PCIe slots on these risers.

Chapter 3 Maintaining the Server

Note In a single-CPU system, PCIe riser 2 (slot 2) is not available.

Figure 3-21 Rear Panel, Showing PCIe Slots

Table 3-7 PCIe Expansion Slots

Electrical

Slot Number

1 (on riser 1)

Lane Width Connector Length Card Length1

Card Height 2

Gen-3 x16 x16 extended 1/2 length Full-height

NCSI3 Support

Ye s

2 (on riser 2) Gen-3 x16 x16 connector 1/2 length 1/2 height No

1. This is the supported length because of internal clearance.

2. This is the size of the rear panel opening.

3. Network Communications Services Interface protocol

4. Slot 1 can operate when the server is in standby power mode.

Note In single-CPU configurations, only PCIe slot 1 can be used.

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Replacing a PCIe Card

Note If you are installing a Cisco UCS Virtual Interface Card, there are prerequisite considerations. See

Special Considerations for Cisco UCS Virtual Interface Cards, page 3-36.

Note If you are installing a RAID controller card, see RAID Controller Considerations, page C-1 for more

information about supported cards and cabling.

To install or replace a PCIe card, follow these steps:

Step 1 Remove a PCIe card (or a blank filler panel) from the PCIe riser:

a. Shut down and power off the server as described in the “Shutting Down and Powering Off the

Server” section on page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Installing or Replacing Server Components

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in the “Removing and Replacing the Server Top Cover” section

on page 3-7.

d. Remove any cables from the ports of the PCIe card that you are replacing.

Tip Label the cables when you disconnect them to aid correct connection to the new card.

e. Lift straight up on both ends of the PCIe riser to disengage it from the socket on the motherboard.

f. Pull evenly on both ends of the PCIe card to remove it from the socket on the PCIe riser.

If the riser has no card, remove the blanking panel from the rear opening of the riser.

Step 2 Install a new PCIe card:

a. Align the new PCIe card with the empty socket on the PCIe riser.

Note Align and insert the card’s rear panel tab into the riser’s rear panel opening at the same time you

align the card with the empty socket.

b. Push down evenly on both ends of the card until it is fully seated in the socket. c. Ensure that the card rear panel tab sits flat against the PCIe riser rear panel opening. d. Position the PCIe riser over its socket on the motherboard and over the alignment features (see

Figure 3-20).

e. Carefully push down on both ends of the PCIe riser to fully engage its circuit board connector with

the socket on the motherboard.

f. Replace the top cover. g. Replace the server in the rack, replace cables, then power on the server by pressing the Power

button.

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h. If the card that you replaced was a RAID controller, continue with Restoring RAID Configuration

After Replacing a RAID Controller, page C-22.

Special Considerations for Cisco UCS Virtual Interface Cards

Table 3-8 describes the requirements for the supported Cisco UCS virtual interface cards (VICs).

Table 3-8 Cisco UCS C22 Requirements for Virtual Interface Cards

Number of

Virtual Interface Card (VIC)

Cisco UCS VIC P81E

VICs Supported in Server

1 PCIE 1 PCIE 1 1.4(5) 2.0(2) 5.0

Slots That Support

VICs

N2XX-ACPCI01

Cisco UCS VIC 1225

1 PCIE 1 PCIE 1 1.4(6) 2.1(0) 5.0

UCSC-PCIE-CSC-02

Cisco UCS VIC1225T

1 PCIE 1 PCIE 1

UCSC-PCIE-C10T-02

Cisco UCS VIC1285

1 PCIE 1 PCIE 1 1.5(4) 2.2(1b) 5.0

UCSC-PCIE-C40Q-02

1. See PCIe Slots, page 3-34.

2. See note below.

3. The Cisco UCS VIC1225T is not supported for UCS integration at this time.

Primary Slot For UCS Integration or Cisco Card NIC Mode

Minimum Cisco IMC Firmware

1.5(1) 2.1(1) 5.0

Chapter 3 Maintaining the Server

Minimum VIC Firmware For Use With UCS Integration

Minimum Nexus OS on an Upstream Nexus Fabric Interconnect

Note The Cisco UCS VIC P81E is not supported in the C22 Large Form Factor version of the server.

RAID Controller Card Cable Routing

If the PCIe card that you are installing or replacing is a RAID controller card, see RAID Controller

Considerations, page C-1 for required cables and cable routing guidelines.

See also Replacing the SuperCap Power Module (RAID Backup Unit), page 3-41 for instructions on installing a RAID backup unit for a RAID controller card.

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Installing Multiple PCIe Cards and Resolving Limited Resources

When a large number of PCIe add-on cards are installed in the server, the system may run out of the following resources required for PCIe devices:

• Option ROM memory space

• 16-bit I/O space

The topics in this section provide guidelines for resolving the issues related to these limited resources.

• Resolving Insufficient Memory Space to Execute Option ROMs, page 3-37

• Resolving Insufficient 16-Bit I/O Space, page 3-38

Resolving Insufficient Memory Space to Execute Option ROMs

The system has very limited memory to execute PCIe legacy option ROMs, so when a large number of PCIe add-on cards are installed in the server, the system BIOS might not able to execute all of the option ROMs. The system BIOS loads and executes the option ROMs in the order that the PCIe cards are enumerated (Slot 1, Slot 2, Slot 3, etc.).

If the system BIOS does not have sufficient memory space to load any PCIe option ROM, it skips loading that option ROM, reports a system event log (SEL) event to the Cisco IMC controller and reports the following error in the Error Manager page of the BIOS Setup utility:

ERROR CODE SEVERITY INSTANCE DESCRIPTION 146 Major N/A PCI out of resources error.

Major severity requires user intervention but does not prevent system boot.

Installing or Replacing Server Components

To resolve this issue, disable the Option ROMs that are not needed for system booting. The BIOS Setup Utility provides the setup options to enable or disable the Option ROMs at the PCIe slot level for the PCIe expansion slots and at the port level for the onboard NICs. These options can be found in the BIOS Setup Utility Advanced → PCI Configuration page.

• Guidelines for RAID controller booting:

If the server is configured to boot primarily from RAID storage, make sure that the option ROMs for the slots where your RAID controllers installed are enabled in the BIOS, depending on your RAID controller configuration.

If the RAID controller does not appear in the system boot order even with the option ROMs for those slots are enabled, the RAID controller option ROM might not have sufficient memory space to execute. In that case, disable other option ROMs that are not needed for the system configuration to free up some memory space for the RAID controller option ROM.

• Guidelines for onboard NIC PXE booting:

If the system is configured to primarily perform PXE boot from onboard NICs, make sure that the option ROMs for the onboard NICs to be booted from are enabled in the BIOS Setup Utility. Disable other option ROMs that are not needed to create sufficient memory space for the onboard NICs.

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Resolving Insufficient 16-Bit I/O Space

The system has only 64 KB of legacy 16-bit I/O resources available. This 64 KB of I/O space is divided between the CPUs in the system because the PCIe controller is integrated into the CPUs. This server BIOS has the capability to dynamically detect the 16-bit I/O resource requirement for each CPU and then balance the 16-bit I/O resource allocation between the CPUs accordingly during the PCI bus enumeration phase of the BIOS POST.

When a large number of PCIe cards are installed in the system, the system BIOS might not have sufficient I/O space for some PCIe devices. If the system BIOS is not able to allocate the required I/O resources for any PCIe devices, the following symptoms have been observed:

• The system might get stuck in an infinite reset loop.

• The BIOS might appear to hang while initializing PCIe devices.

• The PCIe option ROMs might take excessive time to complete, which appears to lock up the system.

• PCIe boot devices might not be accessible from the BIOS.

• PCIe option ROMs might report initialization errors. These errors are seen before the BIOS passes

control to the operating system.

• The keyboard might not work.

To work around this problem, rebalance the 16-bit I/O load using the following methods:

1. Physically remove any unused PCIe cards.

Chapter 3 Maintaining the Server

2. If the system has one or more Cisco virtual interface cards (VICs) installed, disable the PXE boot

on the VICs that are not required for the system boot configuration by using the Network Adapters page in the Cisco IMC WebUI to free up some 16-bit I/O resources. Each VIC uses a minimum 16 KB of 16-bit I/O resource, so disabling PXE boot on Cisco VICs would free up some 16-bit I/O resources that can be used for other PCIe cards that are installed in the system.

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Replacing an Internal USB Flash Drive

The server has one internal USB 2.0 socket on the motherboard that you can use with a USB thumb drive for additional storage. The server can be ordered with an optional blank 8-GB Cisco USB Flash Drive pre-installed in the internal USB port.

This section includes the following topics:

• Internal USB Flash Drive Replacement Procedure, page 3-39

• Enabling or Disabling the Internal USB Port, page 3-40

Internal USB Flash Drive Replacement Procedure

To install or replace an internal USB flash drive, follow these steps:

Step 1 Remove the USB flash drive that you are replacing. See Figure 3-22:

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Installing or Replacing Server Components

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on

page 3-7.

d. Remove PCIe riser 1 to provide access to the USB flash drive socket that is on the motherboard (see

Figure 3-22).

See Replacing a PCIe Riser, page 3-32 for more information.

e. Pull the USB flash drive from the slot.

Step 2 Install a USB flash drive:

a. Insert the USB flash drive into the socket. b. Replace PCIe riser 1 to the server.

See Replacing a PCIe Riser, page 3-32 for more information.

c. Replace the top cover. d. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

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PCIe 1

PCIe 2

PSU 1

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

CPU 1

CPU 2

SYS FAN5

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Figure 3-22 Internal USB Flash Drive Socket (USB 2.0)

Chapter 3 Maintaining the Server

1 Cisco USB flash drive socket on motherboard –

Enabling or Disabling the Internal USB Port

The factory default is for all USB ports on the server to be enabled. However, the internal USB port can be enabled or disabled in the server BIOS. To enable or disable the internal USB port, follow these steps:

Step 1 Enter the BIOS Setup utility by pressing the F2 key when prompted during bootup. Step 2 Navigate to the Advanced tab. Step 3 On the Advanced tab, select USB Configuration. Step 4 On the USB Configuration page, select USB Ports Configuration. Step 5 Scroll to USB Port: Internal, press Enter, and then select either Enabled or Disabled from the pop-up

menu.

Step 6 Press F10 to save and exit the utility.

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Installing or Replacing Server Components

Replacing the SuperCap Power Module (RAID Backup Unit)

This server supports installation of one SuperCap power modules (SCPMs). The SCPM mounts inside a bracket that is next to the cooling fans (see Figure 3-23).

The SCPM is supported only when using the LSI MegaRAID-CV controller card. This supercap module provides approximately 3 years of backup for the disk write-back cache DRAM in the case of sudden power loss by offloading the cache to the NAND flash.

To replace the RAID backup unit, follow these steps:

Step 1 Remove an SCPM (see Figure 3-23).

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in the “Removing and Replacing the Server Top Cover” section

on page 3-7.

d. Disconnect the cable from the existing SCPM. e. Slide the SCPM free of the clips on the bracket (see Figure 3-23).

Step 2 Install a new SCPM:

a. Slide the new SCPM into the clips on the bracket. b. Connect the cable from the RAID controller to the new SCPM. c. Replace the top cover. d. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

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PCIe 1

PCIe 2

PSU 1

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

CPU 1

CPU 2

SYS FAN5

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Figure 3-23 Replacing an SCPM

Chapter 3 Maintaining the Server

1 SCPM bracket

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Installing a Trusted Platform Module

The trusted platform module (TPM) is a small circuit board that attaches to a motherboard socket. The socket location is on the motherboard, below PCIe riser 2 (see Figure 3-24).

Note For security purposes, the TPM is installed with a one-way screw. It cannot be removed with a standard

screwdriver.

To install a trusted platform module (TPM), follow these steps:

Step 1 Prepare the server for component installation.

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Installing or Replacing Server Components

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in the “Removing and Replacing the Server Top Cover” section

on page 3-7.

d. Remove PCIe riser 2 to provide access to the TPM socket that is on the motherboard (see

Figure 3-24).

See Replacing a PCIe Riser, page 3-32 for more information.

Step 2 Install a TPM (see Figure 3-24):

a. Locate the TPM socket on the motherboard, as shown in Figure 3-24. b. Align the connector that is on the bottom of the TPM circuit board with the motherboard TPM

socket. Align the screw hole and standoff on the TPM board with the screw hole adjacent to the TPM socket.

c. Push down evenly on the TPM to seat it in the motherboard socket. d. Install the single one-way screw that secures the TPM to the motherboard. e. If you removed PCIe riser 2, replace it now.

f. Replace the top cover. g. Replace the server in the rack, replace cables, and then power on the server by pressing the Power

button.

Step 3 Enable the TPM:

a. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. b. Log into the BIOS Setup utility with your BIOS Administrator password. c. On the BIOS Setup utility screen, select the Advanced tab. d. Select Trusted Computing to open the TPM Security Device Configuration screen. e. Change TPM SUPPORT to Enabled.

f. Press F10 to save your settings and reboot the server.

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Installing or Replacing Server Components

Step 4 Verify that the TPM is now enabled.

a. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. b. Log into the BIOS Setup utility with your BIOS Administrator password. c. Select the Advanced tab. d. Select Trusted Computing to open the TPM Security Device Configuration screen. e. Verify that TPM SUPPORT is Enabled.

Note If you want to use the Intel Trusted Execution Technology (TXT) feature, it must be enabled in

the server BIOS as described in Enabling the Intel Trusted Execution Technology (TXT) Feature

For the TPM, page 3-44.

Figure 3-24 TPM Socket Location on Motherboard

Chapter 3 Maintaining the Server

SYS FAN1

SYS FAN2

SYS FAN3

SYS FAN4

SYS FAN5

CPU 1

CPU 2

1 TPM socket and screw-hole on motherboard

PCIe 1

PCIe 2

PSU 1

2 PCIe riser 2

285213

(under PCIe riser 2)

Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM

Intel TXT provides greater protection for information that is used and stored on the business server. A key aspect of that protection is the provision of an isolated execution environment and associated sections of memory where operations can be conducted on sensitive data, invisibly to the rest of the system. Likewise, Intel TXT provides for a sealed portion of storage where sensitive data such as encryption keys can be kept, helping to shield them from being compromised during an attack by malicious code.

To enable the TXT feature, follow these steps:

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Chapter 3 Maintaining the Server

Step 1 Verify that a TPM is now installed and enabled in the server:

a. Either attach a VGA monitor and USB keyboard to the server, or log in remotely to the Cisco IMC

interface of the server and open a virtual KVM console window.

b. Reboot the server. c. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. d. Log in to the BIOS Setup utility with your BIOS Administrator password.

Note You must be logged in as the BIOS administrator to perform this procedure. If you have not done

e. Select the Advanced tab.

f. On the Advanced tab, select Trusted Computing to open the TPM Security Device Configuration

screen.

g. Verify that TPM SUPPORT is Enabled. If it is not, set TPM SUPPORT to Enabled. h. Press Escape to return to the BIOS Setup utility Advanced tab.

Installing or Replacing Server Components

so already, set a BIOS administrator password on the Security tab of the BIOS Setup utility.

Step 2 Enable the Intel Trusted Execution Technology (TXT) feature:

a. On the Advanced tab, select Intel TXT(LT-SX) Configuration to open the Intel TXT(LT-SX)

Hardware Support screen.

Note The Intel Trusted Execution Technology feature can be enabled only when the server has a TPM

installed on the TPM header.

b. Set TXT Support to Enabled.

Step 3 On the same screen, verify that the Intel Virtualization Technology (VT) and the Intel VT for Directed

I/O (VT-d) features are enabled (the factory default).

a. On the Intel TXT(LT-SX) Hardware Support screen, verify that VT-d Support and VT Support are

both listed as Enabled.

–

If they are already enabled, skip to Step 4.

–

If VT-d Support and VT Support are not enabled, continue with the next steps to enable them.

b. Press Escape to return to the BIOS Setup utility Advanced tab. c. On the Advanced tab, select Processor Configuration to open the Processor Configuration screen. d. Set Intel (R) VT and Intel (R) VT-d to Enabled.

Step 4 Press F10 to save your changes and exit the BIOS Setup utility. Step 5 Verify that the Intel TXT, VT, and VT-d features are enabled:

a. Reboot the server. b. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. c. Select the Advanced tab. d. Select Intel TXT(LT-SX) Configuration and verify that TXT Support, VT-d Support, and VT

Support are Enabled.

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303690

Replacing a SCU Upgrade ROM Module

To remove and replace a module, use the following procedure.

Step 1 Prepare the server for component installation:

a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-6. b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-7.

Step 2 Remove the SCU upgrade ROM module:

a. Locate the module on the motherboard (see Figure C-1). b. Grasp the printed circuit board of the module and lift it from the header.

Chapter 3 Maintaining the Server

Note The module has a small retention feature that must have clearance from the header before

the module can be pulled up. Tilt the module back, then pull up as shown in Figure 3-25.

Step 3 Install a new SCU upgrade ROM module:

a. Align the module with the pins in the motherboard header. b. Gently press down on the module until it is seated and the retention feature locks into the header.

Figure 3-25 SCU Upgrade ROM Module Retention Feature

1 Printed circuit board on module 3 Motherboard header 2 Retention feature on module 4 Retention feature in installed position

For more information about using the module and embedded RAID, see Embedded RAID Controller,

page C-5.

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303691

Replacing a Software RAID Key Module

To remove and replace a software RAID key module, use the following procedure.

Step 1 Prepare the server for component installation:

a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-6. b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might

have to detach cables from the rear panel to provide clearance.

Caution If you cannot safely view and access the component, remove the server from the rack.

c. Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-7.

Step 2 Remove the software RAID key module:

a. Locate the module on the motherboard (see Figure C-1). b. Grasp the printed circuit board of the module and lift it from the header.

Installing or Replacing Server Components

Note The module must have clearance from the retention clip on the header before the module can

be pulled up. Open the retention clip, then pull up as shown in Figure 3-26.

Step 3 Install a new software RAID key module:

a. Align the module with the pins in the motherboard header. b. Gently press down on the module until it is seated and the retention clip locks over the module.

Figure 3-26 Software RAID Key Module Retention Feature

1 Printed circuit board on module 3 Motherboard header 2 Retention feature on motherboard header 4 Retention feature in installed position

For more information about using the module and embedded RAID, see Embedded RAID Controller,

page C-5.

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Installing or Replacing Server Components

Replacing Power Supplies

The server has one power supply.

• See Power Specifications, page A-2 for more information about the supported power supplies.

• See Rear Panel LEDs and Buttons, page 3-4 for information about the power supply LEDs.

To replace or install a power supply, follow these steps:

Step 1 Remove the power supply that you are replacing (see Figure 3-27):

a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on

page 3-6.

b. Remove the power cord from the power supply that you are replacing. c. Grasp the power supply handle while pinching the release lever towards the handle. d. Pull the power supply out of the bay.

Step 2 Install a new power supply:

a. Grasp the power supply handle and insert the new power supply into the empty bay.

Chapter 3 Maintaining the Server

b. Push the power supply into the bay until the release lever locks. c. Connect the power cord to the new power supply. d. Press the Power button to return the server to main power mode.

Figure 3-27 Removing and Replacing Power Supplies

PSU 1

PCIe 2 PCIe 1

1 2

1 Power supply handle 2 Power supply release lever

285215

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Server Specifications

This appendix lists the technical specifications for the server and includes the following sections:

• Physical Specifications, page A-1

• Power Specifications, page A-2

• Environmental Specifications, page A-3

Physical Specifications

Table A-1 lists the physical specifications for the server.

Table A-1 Physical Specifications

Description Specification

Height 1.7 in. (4.32 cm)

Width 16.9 in. (43.00 cm)

Depth 26.0 in. (66.04 cm)

Weight (fully loaded chassis) Small Form Factor: 27.78 lbs. (12.60 kg)

APPENDIX

Large Form Factor: 29.78 lbs (13.50 kg)

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Power Specifications

The power specifications for the two power supply options are listed in the following sections:

• 450W Power Supply, page A-2

• 650W Power Supply, page A-3

You can get more specific power information for your exact server configuration by using the Cisco UCS Power Calculator:

http://www.cisco.com/assets/cdc_content_elements/flash/dataCenter/cisco_ucs_power_calculator/

450W Power Supply

Table A-2 lists the specifications for each 450W power supply (Cisco part number UCSC-PSU-450W).

Table A-2 Power Supply Specifications

Description Specification

AC input voltage range 90 to 264 VAC self-ranging

AC input frequency Range: 47 to 63 Hz (single phase, 50 to 60Hz nominal)

AC line input current (steady state) 6.0 A peak at 100 VAC

Maximum AC inrush current 9 A

Maximum output power for each power supply

Power supply output voltage Main power: 12 VDC

Appendix A Server Specifications

Low range: 100 VAC to 120 VAC nominal High range: 200 VAC to 240 VAC nominal

3.0 A peak at 208 VAC

450 W

A-2

Standby power: 12 VDC

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Appendix A Server Specifications

650W Power Supply

Table A-3 lists the specifications for each 650W power supply (Cisco part number UCSC-PSU-650W).

Table A-3 Power Supply Specifications

Description Specification

AC input voltage range 90 to 264 VAC self-ranging

AC input frequency Range: 47 to 63 Hz (single phase, 50 to 60Hz nominal)

AC line input current (steady state) 7.6 A peak at 100 VAC

Maximum AC inrush current 11 A

Maximum output power for each power supply

Power supply output voltage Main power: 12 VDC

Environmental Specifications

Low range: 100 VAC to 120 VAC nominal High range: 200 VAC to 240 VAC nominal

3.65 A peak at 208 VAC

650 W

Standby power: 12 VDC

Environmental Specifications

Table A-4 lists the environmental specifications for the server.

Table A-4 Environmental Specifications

Description Specification

Temperature, operating: 35 to 104°F (1.7 to 40°C)

Temperature, non-operating

(when the server is in storage)

Humidity (RH), noncondensing 10 to 90%

Altitude, operating 0 to 10,000 feet (0 to 3000 m)

Altitude, non-operating

(when the server is in storage)

Sound power level Measure A-weighted per ISO7779 LwAd (Bels) Operation at 73°F (23°C)

Sound pressure level Measure A-weighted per ISO7779 LpAm (dBA) Operation at 73°F (23°C)

Derate the maximum temperature by 1°C per every 305 meters of altitude above sea level.

–40 to 149°F (–40 to 65°C)

0 to 40,000 feet (0 to 12,192 m)

Small form factor: 5.9

Large form factor: 4.9

Small form factor: 46.0

Large form factor: 33.6

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Environmental Specifications

Appendix A Server Specifications

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Power Cord Specifications

This appendix provides supported power cable specifications.

Supported Power Cords and Plugs

Each power supply has a separate power cord. Standard power cords or jumper power cords are available for connection to the server. The jumper power cords, for use in racks, are available as an optional alternative to the standard power cords.

Note Only the approved power cords or jumper power cords provided with the server are supported.

Table B-1 lists the power cords for the server power supplies.

Table B-1 Supported Power Cords for the Server

APPENDIX

Description

SFS-250V-10A-AR Power Cord, 250 VAC 10 A IRAM 2073 Plug Argentina

CAB-9K10A-AU 250 VAC 10 A 3112 Plug, Australia

SFS-250V-10A-CN Power Cord, 250 VAC 10 A GB 2009 Plug China

CAB-9K10A-EU Power Cord, 250 VAC 10 A M 2511 Plug Europe

SFS-250V-10A-ID Power Cord, 250 VAC 16A EL-208 Plug South Africa, United Arab Emirates, India

SFS-250V-10A-IS Power Cord, 250 VAC 10 A SI32 Plug Israel

Length

8.2 2.5 Figure B-1

8.2 2.5 Figure B-2

8.2 2.5 Figure B-3

8.2 2.5 Figure B-4

8.2 2.5 Figure B-5

8.2 2.5 Figure B-6

Power Cord Reference IllustrationFeet Meters

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Supported Power Cords and Plugs

Table B-1 Supported Power Cords for the Server (continued)

Appendix B Power Cord Specifications

Description

CAB-9K10A-IT Power Cord, 250 VAC 10 A CEI 23-16 Plug Italy

CAB-9K10A-SW Power Cord, 250 VAC 10 A MP232 Plug Switzerland

CAB-9K10A-UK Power Cord, 250 VAC 10 A BS1363 Plug (13 A fuse) United Kingdom

CAB-AC-250V/13A Power Cord, 250 VAC 13 A IEC60320 Plug North America

CAB-N5K6A-NA Power Cord, 250 VAC 13 A NEMA 6-15 Plug, North America

CAB-9K12A-NA Power cord, 125 VAC, 13 A, NEMA 5-15 Plug North America

CAB-C13-CBN Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors

CAB-C13-C14-2M Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors

CAB-C13-C14-AC Cabinet Jumper Power Cord, 250 VAC 10 A, C13-C14 Connectors

Length

Power Cord Reference IllustrationFeet Meters

8.2 2.5 Figure B-7

8.2 2.5 Figure B-8

8.2 2.5 Figure B-9

6.6 2.0 Figure B-10

8.2 2.5 Figure B-11

8.2 2.5 Figure B-12

2.2 0.68 Figure B-13

6.6 2.0 Figure B-14

9.8 3.0 Figure B-15

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Appendix B Power Cord Specifications

2500 mm

Cordset rating: 10 A, 250/500 V MAX

Length: 8.2 ft

Plug:

EL 219

(IRAM 2073)

Connector:

EL 701

(IEC60320/C13)

Cordset rating 10A, 250V

(2500 mm)

Plug:

EL 218

(CCEE GB2009)

186573

Connector:

EL 701

(IEC60320/C13)

AC Power Cord Illustrations

This section includes the AC power cord illustrations. See Figure B-1 through Figure B-15.

Figure B-1 SFS-250V-10A-AR

Supported Power Cords and Plugs

Figure B-2 CAB-9K10A-AU

Cordset rating: 10 A, 250 V/500V

Plug:

EL 206

S. 3112-2000)

Figure B-3 SFS-250V-10A-CN

Length: 2500mm

Connector:

EL 701C

(IEC 60320/C15)

186581

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Supported Power Cords and Plugs

Connector:

VSCC15

Cordset rating: 10A/16 A, 250 V

Length: 8 ft 2 in. (2.5 m)

Plug:

M2511

186576

OVE

Cordset rating 16A, 250V

(2500mm)

Plug:

EL 208

187490

Connector:

EL 701

Cordset rating 10A, 250V/500V MAX

(2500 mm)

Plug:

EL 212 (SI-32)

186574

Connector:

EL 701B

(IEC60320/C13)

-212

16A 250V

Figure B-4 CAB-9K10A-EU

Figure B-5 SFS-250V-10A-ID

Appendix B Power Cord Specifications

Figure B-6 SFS-250V-10A-IS

B-4

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Appendix B Power Cord Specifications

Plug:

I/3G

(CEI 23-16)

Connector

C15M

(EN60320/C15 )

Cordset rating: 10 A, 250 V

Length: 8 ft 2 in. (2.5 m)

186575

Plug:

MP232-R

Cordset rating: 10 A, 250 V

Length: 8 ft. 2 in (2.5 m)

Connector:

IEC 60320 C15

Plug:

Cordset rating: 10 A, 250 V/500 V MAX

Length: 2500mm

Connector:

EL 701C

(EN 60320/C15)

EL 210

(BS 1363A) 13 AMP fuse

Figure B-7 CAB-9K10A-IT

Figure B-8 CAB-9K10A-SW

Supported Power Cords and Plugs

Figure B-9 CAB-9K10A-UK

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Supported Power Cords and Plugs

Cordset rating 13A, 250V

(6.6 feet) (79±2m)

Plug:

EL312MoldedTwistlock

(NEMA L6-20)

186568

Connector:

EL 701

(IEC60320/C13)

Figure B-10 CAB-AC-250V/13A

Figure B-11 CAB-N5K6A-NA

Appendix B Power Cord Specifications

Plug: NEMA 6-15P

Figure B-12 CAB-9K12A-NA

Plug:

NEMA 5-15P

Cordset rating: 10 A, 250 V

Length: 8.2 ft

Connector:

IEC60320/C13

186570

Cordset rating 13A, 125V

(8.2 feet) (2.5m)

Connector:

IEC60320/C15

192260

B-6

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Appendix B Power Cord Specifications

Cordset rating 10A, 250V

(686mm)

Plug:

SS10A

186569

Connector:

HS10S

Cordset rating 10A, 250V

(2.0 m)

Plug:

SS10A

336014

Connector:

HS10S

Figure B-13 CAB-C13-CBN, Jumper Power Cord (0.68 m)

Figure B-14 CAB-C13-C14-2M, Jumper Power Cord (2 m)

Supported Power Cords and Plugs

Figure B-15 CAB-C13-C14-AC, Jumper Power Cord (3 m)

Plug:

SS10A

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(3.0 m)

Cisco UCS C22 Server Installation and Service Guide

Connector:

HS10S

336013

B-7

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Supported Power Cords and Plugs

Appendix B Power Cord Specifications

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APPENDIX

RAID Controller Considerations

This appendix contains the following sections:

• Supported RAID Controllers and Required Cables, page C-2

• Mixing Drive Types in RAID Groups, page C-3

• SuperCap Power Modules (RAID Backup Units), page C-4

• RAID Controller Migration, page C-4

• Embedded RAID Controller, page C-5

• RAID Controller Cabling, page C-18

• Restoring RAID Configuration After Replacing a RAID Controller, page C-22

• For More Information, page C-22

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Appendix C RAID Controller Considerations

Supported RAID Controllers and Required Cables

This server supports the RAID controller options and cable requirements shown in Table C- 1 for the small form factor version, or Tab l e C -2 for the large form factor version of the server.

Caution Do not mix controller types in the server. Do not use the embedded MegaRAID controller and a hardware

RAID controller card at the same time. This is not supported and could result in data loss.

Note Dual controllers are not supported.

Note The cables in this section apply to both single- and dual-CPU configurations.

Table C-1 lists the RAID options for the small form factor (SFF) version of the server.

Table C-1 Cisco UCS C22 Small Form Factor RAID Options

RAID Levels

Supported Required Cables

2 mini-SAS:

UCSC-CABLE-AE

Controller Style

Embedded MegaRAID

Onboard 4 SATA

Maximum Drives SCPM

No 0, 1, 54, 10

(default) or

8 SAS internal

LSI MegaRAID 9220-4i

LSI MegaRAID SAS 9220-8i

PCIe 4 internal

PCIe 8 internal No 0, 1, 10 4 drives: 1 mini-SAS

No 0, 1, 10 4 drives: 1 mini-SAS

UCSC-CABLE-A5

8 drives: 2 mini-SAS

UCSC-CABLE-A5

LSI MegaRAID SAS 9240-8i

PCIe 8 internal No 0, 1, 5, 10, 50 4 drives: 1 mini-SAS

8 drives: 2 mini-SAS

UCSC-CABLE-A5

LSI MegaRAID SAS 9265CV-8i

PCIe 8 internal SCPM 0, 1, 5, 6, 10, 50, 60 4 drives: 1 mini-SAS

8 drives: 2 mini-SAS

UCSC-CABLE-A5

1. SCPM = SuperCap power module (the RAID backup unit).

2. The embedded RAID controller must be enabled in the BIOS.

3. Support for eight SAS drives requires an optional SCU upgrade ROM module on the motherboard.

4. Embedded RAID 5 support requires an optional software key module.

5. The 9220-4i controller can create a RAID array with maximum 4 drives, even if it detects more than 4 drives.

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