Cisco C20 TelePresence System, TelePresence Quick Set C20, TelePresence Profiles C20 Administrator's Manual

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Software version TC6.1 APRIL 2013

Administrator guide

For Cisco TelePresence System Quick Set C20 and Profile 42” using C20

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Contents

Thank you for choosing Cisco!

Your Cisco product has been designed to give you many years of safe, reliable operation.

This part of the product documentation is aimed at administrators working with the setup of the Quick Set C20 and Profiles using Codec C20.

Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded!

May we recommend that you visit the Cisco web site regularly for updated versions of this guide.

The user documentation can be found on

► http://www.cisco.com/go/telepresence/docs

How to use this guide

The top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.

Table of Contents

Introduction ............................................................................. 4

User documentation ................................................................. 5

Software ................................................................................... 5

What’s new in this version ........................................................ 6

Profile 42” using Codec C20 ataglance ................................. 8

Quick Set C20 ataglance ........................................................ 9

Web interface ........................................................................10

Starting the web interface ....................................................... 11

Changing the system password ..............................................12

The interactive menu ...............................................................13

System information ..................................................................14

Placing a call ............................................................................15

Sharing content ........................................................................16

Controlling and monitoring a call .............................................17

Controlling the camera ............................................................18

Local layout control ..................................................................19

Capturing snapshots ............................................................... 20

Managing the favorites list .......................................................21

Favorite list folders .................................................................. 22

System configuration .............................................................. 23

Changing system settings ...................................................... 24

Setting the Administrator Settings menu password ............... 25

System status ......................................................................... 26

Choosing a wallpaper ............................................................. 27

Choosing a ringtone ................................................................ 28

Peripherals overview .............................................................. 29

User administration ................................................................. 30

Adding a sign in banner .......................................................... 34

Application programming interface......................................... 35

Managing the video system’s certificates .............................. 36

Managing the list of trusted certificate authorities ................. 37

Adding audit certificates ......................................................... 38

Setting strong security mode ................................................. 39

Deleting trust lists (CUCM only) .............................................. 40

Troubleshooting .......................................................................41

Downloading log files .............................................................. 42

Upgrading the system software.............................................. 43

Backup and restore ................................................................. 44

Factory reset ........................................................................... 45

Restarting the system ............................................................. 46

System settings .....................................................................47

Overview of the system settings ............................................ 48

Audio settings ..........................................................................51

Cameras settings .................................................................... 52

Conference settings ............................................................... 55

FacilityService settings ........................................................... 60

H323 settings ...........................................................................61

Network settings ..................................................................... 64

NetworkServices settings ........................................................71

Phonebook settings ................................................................ 76

Provisioning settings ............................................................... 77

RTP settings ............................................................................ 79

Security settings ..................................................................... 80

SerialPort settings................................................................... 82

SIP settings ............................................................................. 83

Standby settings ..................................................................... 86

SystemUnit settings ................................................................ 87

Time settings .......................................................................... 89

UserInterface settings............................................................. 90

Video settings ..........................................................................91

Experimental settings ........................................................... 10 3

Setting passwords .............................................................. 104

Setting the system password ............................................... 105

Setting the menu password .................................................. 106

Setting a root password .........................................................107

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

Web interface

System settings

Setting passwords

Appendices

Contents

Appendices ......................................................................... 108

About monitors ..................................................................... 109

Connecting the Cisco TelePresence Touch 8” controller ...... 110

Optimal definition profiles ......................................................111

ClearPath — Packet loss resilience ........................................ 112

Requirement for speaker systems connected to a Cisco

TelePresence C Series codec ............................................... 113

Codec C20 — The physical interface ..................................... 114

Codec C20 — The physical interface, continued... ................115

Pin-out schemes ................................................................... 116

Cable configuration for QuickSetC20 with PrecisionHD1080p 4x camera

Cable configuration for QuickSetC20 with PrecisionHD1080p 12x camera

DNAM for Profile42” .............................................................119

Factory resetting ...................................................................12 0

Factory resetting the Touch 8” controller .............................. 121

Technical specifications .........................................................122

Supported RFCs ....................................................................125

User documentation on the Cisco web site ...........................126

Cisco contacts .....................................................................127

............................................. 117

............................................ 118

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Introduction

Chapter 1

Introduction

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Introduction

This document provides you with the information required to administrate your product at an advanced level.

Products covered in this guide:

• Profile 42” using C20

• Quick Set C20

User documentation

The user documentation for the Cisco TelePresence Codec C Series has several guides suitable for various user groups.

• Installation guide: How to install the product

• Getting started guide: Initial configurations required to get the system up and running

• Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Unified Communications Manager (CUCM)

• Administrator guide (this guide): Information required to administer your product

• Quick reference guides: How to use the product (remote control and Touch controller)

• User guides: How to use the product (remote control and Touch controller)

• Camera user guide: User guide for the PrecisionHD cameras

• API reference guide: How to use the Application Programmer Interface (API), and reference guide for the command line commands

• User guide for the TC console application: The free TC Console application provides a graphical interface to the advanced customizable features of the codec.

• Knowledge base articles

• Video conferencing room primer: General guidelines for room design and best practice

• Video conference room acoustics guidelines: Things to do to improve the perceived audio quality

• Software release notes

• Regulatory compliance and safety information guide

• Legal & license information

Downloading the user documentation

We recommend you visit the Cisco web site regularly for updated versions of the user documentation. Go to:

► http://www.cisco.com/go/telepresence/docs

Guidelines how to find the documentation on the Cisco web site are included in the

► User documentation on the Cisco web site Appendix.

Software

You can download the software for your product from the Cisco web site. Go to:

► http://www.cisco.com/cisco/software/navigator.html

We recommend reading the Software Release Notes (TC6), go to:

► http://www.cisco.com/en/US/products/ps11424/tsd_ products_support_series_home.html

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Introduction

What’s new in this version

This section provides an overview of the new and changed system settings and new features in the TC6.1 software version.

Software release notes

For a complete overview of the news and changes, we recommend reading the Software Release Notes (TC6).

Go to: ► http://www.cisco.com/en/US/products/ps11424/

tsd_products_support_series_home.html

Software download

For software download go to:

► http://www.cisco.com/cisco/software/navigator.html

New features and improvements

Changes in release key policy and software upgrade management

As from software version TC6.1, you do not need to install new release keys; it is sufficient that the video system has a valid release key for an earlier TC software version.

As from TC6.1 software will be available for download only at ► http://www.cisco.com, and only for users with a valid service contract assigned to a CCO (Cisco online connection) ID.

Password always prompted on Telnet and SSH

When signing into the video system using Telnet or SSH, the password will always be prompted. This applies even when the password is empty (not set).

Support for <p> and <br> tags in messages on screen

For security reasons only <p> and <br> HTML tags are supported in messages on screen (cf. Message Alert and Message Prompt commands). These tags will result in line breaks as normal. No other tags will be interpreted; they will appear as text on the screen.

Diagnostics logging

You can use the Touch controller to enable diagnostics logging of the video system. Diagnostics logging is meant for troubleshooting only, and may lower the system performance while switched on.

G.729 audio codec support in SIP calls

Support for the G.729AB audio codec is added in SIP calls in order to provide better IP phone interoperability. G.729 is not supported in H.323 calls.

Voice mail support and message waiting indication

Endpoints registered to a Cisco Unified Communications Manager (CUCM) can be assigned a voice mail profile. When receiving a Busy or No Answer signal from such an endpoint, the call is forwarded to voice mail.

If you have a Touch controller, you can access the voice mail by tapping the Messages icon. Also a message waiting notification will appear.

Shared lines support in CUCM

When registered to a Cisco Unified Communications Manager (CUCM) the endpoint may be part of a shared line. This means that several devices in the same partition share the same directory number. The different devices sharing the same number receive status from the other appearances on the line.

For example, you can set up a shared line so that many devices share the same number and the first available operator picks up the call (help desk). Assisted call handling, where an administrator manages the calls for an executive (forward, barge in) is another example. Also multiple devices belonging to one person can share the same line, thus allowing him/her to pick up a call on one device and resume it on another (single number reach).

You can find information about how to set up shared lines in the CUCM user documentation (Cisco Unified Communications Manager System Guide).

Ad-hoc conferencing in CUCM

Endpoints registered on Cisco Unified Communications Manager (CUCM) version 8.6.2 or later can invoke an ad-hoc conference. This requires that a conference bridge is added as an MCU on CUCM. Any endpoint can participate in the conference, regardless of where they are registered.

If the number of participants drops to two, the conference will de-escalate to a point to point call.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Introduction

Support for consultative transfer

Consultative transfer is supported. A consultative transfer is one in which the transferring party speaks with the third party before connecting the caller to the third party.

CTI/JTAPI support (remote expert solution support)

A Cisco Unified Communications Manager (CUCM) exposes call control of endpoints via a Java Telephony API (JTAPI). Cisco’s JTAPI enables custom applications to monitor device availability and control calls remotely. The following features are supported: call, answer, disconnect, hold, resume, blind transfer, consultative transfer and consultative conference.

Endpoints registered to a Cisco Unified Communications Manager (CUCM) 9.0 or later support the Cisco Remote Expert Smart Solution (version 1.8).

Refined Touch user interface

• Missed calls and message waiting indicators; direct access to voice mail

• New dial pad, soft keyboard and improved text selector

• Encryption indicator

• Call duration indicator

• Possibility to enter a release key if a valid release key is missing

System configuration changes

New settings

Network DHCP RequestTFTPServerAddress

SIP Profile Line

SIP Profile Mailbox

Video CamCtrlPip CallSetup Mode

Video CamCtrlPip CallSetup Duration

Video SelfviewControl AutoResizing

Settings that are modified

Conference Multipoint Mode

OLD: <Auto/Off/MultiWay> NEW: <Auto/Off/MultiWay/CUCMMediaResourceGroup>

Video Output HDMI[x] MonitorRole

OLD: <First/Second/PresentationOnly> NEW: <First/Second/PresentationOnly/Recorder>

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Introduction

Profile 42” using Codec C20 ataglance

See the installation sheet for your Profile system for instructions on how to install the system.

Codec C20

• Full HD video.

• High resolution data sharing.

• Rich I/O capabilities.

PrecisionHD 1080p camera

Full HD Camera designed for visual communication with:

• 12 × optical zoom.

• Fast and precise pan, tilt and zoom.

Monitor

42” Full HD LCD, 16:9, 1080 × 1920 resolution.

Audio module

Wide band audio module supporting:

• 20 kHz AAC-LD.

• 1 echo canceller.

Audio amplifier

Optimized DNAM for the Profile system, providing crystal clear and natural audio.

Ethernet cable

PC cable

Mic cables

Power cable

PrecisionHD 1080p camera

Monitor 42’’ Full HD LCD

In the base module:

• Audio amplifier (DNAM)

• Codec C20

Microphones

Two microphones with cables.

Operating devices

• Touch 8” controller.

• Remote control with AAA batteries.

Base options

Floor standing footplate, wheel base, or wall mount on pedestal.

Wheel base

(Other options: Floor standing footplate or wall mount on pedestal)

Touch 8” controller

Remote control

Two microphones

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Introduction

Quick Set C20 ataglance

The Quick Set C20 packs the rich user experience of larger systems into a compact room based solution. Quick Set C20 is a high definition video collaboration system that has options for 1080p30 or 720p60 resolution, while being easy to deploy, simple to manage and intuitive to use. The Quick Set C20 is uniquely positioned to enable small scale deployment of a first time video solution, as well as allowing the enterprise scale an existing video conferencing solution to hundreds of locations throughout the entire organization.

Quick Set C20

The Quick Set C20 includes a Codec C20, PrecisionHD 1080p 4x zoom camera or PrecisionHD 1080p 12x zoom camera, Table Microphone 20, and remote control. Simply add to any HD display and be ready to meet!

Design features

• Transforms a flat panel display into a 1080p high definition meeting space.

• Simple, intuitive connections make setup as easy as connecting a DVD player.

• Quick Set C20 provides up to 1080p30 resolution with a 4x zoom camera, and up to 1080p30 and 720p60 resolution with a 12x zoom camera.

• Standards-compliant 1080p solution — compatible with standards-based video without loss of features.

• Sleek, compact design.

Application features

• Share multimedia and presentations at the touch of a button.

• Basic API available over IP (Telnet or SSH).

• Dual-display option available.

• HD content sharing with 720p and WXGA.

Performance features

• Optimal definition up to 1080p30.

• H.323/SIP up to 6 Mbps.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Chapter 2

Web interface

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Starting the web interface

The web interface provides full configuration access to your video conference system.

You can connect from a computer and administer the system remotely.

In this chapter you will find information how to use the web interface for system configuration and maintenance.

We recommend that you use the latest release of one of the major web browser.

1. Connect to the video system

Open a web browser and enter the IP address of the video system in the address bar.

To find the IP address (IPv4 orIPv6), tap

Settings (

or navigate to Home > Settings >

System information when using a remote

control and the on-screen menu.

) on a Touch controller;

2. Sign in

Enter the user name and password for your video system and click Sign In.

The system is delivered with a default user named admin with no password (i.e. leave the

Password field blank when signing in for the first

time).

We strongly recommend that you set a password for the admin user, see the next page.

Signing out

Hover the mouse

over your user

name and choose

Sign out from the

drop-down list.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Changing the system password

We strongly recommend that you set a password for any user with ADMIN rights, including the default admin user, to restrict access to system configuration.

You can read more about password protection in the

► Setting passwords ch apt er.

1. Open the Change Password dialog

Hover the mouse over your user name, and choose Change password in the drop-down list.

2. Set the new password

Enter your current and new passwords as requested, and click Change password for the change to take effect.

If the password currently is not set, leave the Current password field blank.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

The interactive menu

The web interface provides access to tasks and configurations. They are available from the main menu, which appears near the top of the page when you have signed in.

When you hover the mouse over a main menu item, you can navigate to its related sub-pages.

Main menu

Hover the mouse over a main menu item, the titles of related sub-pages drops down.

Click a sub-page’s title to open it. Only pages that the user has access rights for can be opened; the others are dimmed.

Click Home on the main menu to return to the System Information page.

Sub-pages

You can read more about user administration, user roles and access rights in the ► User administration section.

Call Con trol

Call Control

Favorites Management

Configuration

System Configuration

System Status

Personalization

Peripherals

User Administration

API

Security

Diagnostics

Troubleshooting

Log Files

Maintenance

Software Upgrade

Backu p and Resto re

Facto ry Reset

Restar t

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

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Setting passwords

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Web interface

System information

The video system’s Home page shows an overview of the basic set-up and status of the system.

This includes information like system name and product type, which software version the system runs, its IPaddress, etc. Also the registration status for the video networks (SIP and H.323) is included, as well as the number/URI to use when making a call to the system.

Home

The system information shown in the illustration serve as an

example. Your system may be dif ferent.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Placing a call

You can use the Call Control page of the web interface to initiate a call.

Even if the web interface is used to initiate the call it is the video system (display, microphones and loudspeakers) that is used for the call; it is not the PC running the web interface.

Calling

You can call someone either by choosing a contact name in the Local phone book or Directory, or by typing a complete URI or number in the Search and Dial field. Then click Call in the associated contact card.

Searching the contact lists

Enter one or more characters in the Search or Dial field. Matching entries from both the Local phone book and the Directory will be listed as you type.

Select the entry in the phone book or directory before you click Call.

Calling more than one

A point-to-point video call (a call involving two parties only) may be expanded to include one more participant. This participant can join on audio-only.

Follow the same procedure to call the next conference participant as you did when calling the first participant.

Navigate to: Call Control > Call Control

Calling someone

Click a contact name, either in the

Local phone book or in the Directory.

Then click Call in the contact card.

Alternatively, enter the complete URI

or number in the Search and Dial field.

Then click the Call button that appears

next to the URI or number.

Holding and resuming

Use the to the participant’s name to put him on hold.

To resume the call, use the button that appears for the participant on hold.

button next

Ending a call

To disconnect just one participant in a call, click the

button for that

participant.

Click the End all button to terminate the entire call.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Sharing content

You can connect a presentation source to one of the external inputs of your video system. Most often a PC is used as presentation source, but other options may be available depending on your system setup.

While in a call you can share content with the far end, that is the other participant in the call.

If you are not in a call, the content is shared locally on your display.

Navigate to: Call Control > Call Control

Sharing content

1. Choose a Presentation source from the drop-down list.

2. Click Start Presentation.

Stop content sharing: Click the Stop Presentation button that becomes

visible while sharing.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Controlling and monitoring a call

You can control and monitor several call features using the Call Control page.

Navigate to: Call Control > Call Control

Microphone mute

Click the button to mute the microphone. Then the text changes to

Microphone: Off.

Click again to unmute.

Volume down

Volume up

Show/hide

call details

Click the arrow to show details

about the call.

Click the arrow

again to hide the

information.

Call details

scroll your browser to

If necessary,

see the call details.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Controlling the camera

You can control the camera using the Call Control page.

Click the Camera Control button to open the window where you can pan, tilt and zoom the camera, and apply camera presets.

Navigate to: Call Control > Call Control

Camera presets

If a camera preset is defined it is listed here. Apply the preset by clicking its name.

Choose which camera to control

Click the arrow to open the

drop-down list. Then choose the

camera you want to control.

Pan and tilt

Use the left and right arrows to pan the camera, and the up and down arrows to tilt it.

Zoom

Use + and - to zoom in and out.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

Web interface

System settings

Setting passwords

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Web interface

Local layout control

You can choose a local layout using the Call Control page.

The term layout is used to describe the various ways the videos from the conference participants and a presentation can appear on your screen. Different types of meetings will require different layouts.

Navigate to: Call Control > Call Control

Change the layout

1. Click Change Layout.

2. Choose your preferred layout in the window that opens.

You may change the layout while

in a call.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Capturing snapshots

The snapshot feature, which is disabled by default, allows snapshots captured by your video system to be displayed on the Call Control page. Captures from your video system’s camera as well as from its presentation channel will be displayed.

This feature might come in handy when administering the video system from a remote location, e.g. to check the camera view.

To use web snapshots you have to sign in with ADMIN credentials.

Enabling the snapshot feature

The snapshot feature is disabled by default. The feature must be enabled using the remote control and on screen menu.

• Go to the Advanced configuration menu, navigate to

Video > AllowWebSnapshots and choose On.

Far end snapshots while in a call

While in a call, snapshots of the remote participant’s main camera and presentation channel (far end) will be captured and displayed as shown in the illustration. The snapshots are updated approximately every 20seconds.

Navigate to: Call Control > Call Control

Far end snapshots are captured even if web snapshots are disallowed on the far end video system. Web snapshots are prohibited only for encrypted calls.

snapshots are captured by your video system (main

camera and presentation) approximately every two

While the Live snapshots box is checked,

Snapshots from your video system

Far end snapshots

Take live snapshots

seconds.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

Web interface

System settings

Setting passwords

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Web interface

Managing the favorites list

The entries in the favorites list can be accessed from the Touch controller, the on-screen menu (the My contacts folder in the phone book) and the Web interface.

Navigate to: Call Control > Favorites Management

Editing contact details

Click a contacts name followed by Edit. Change the details in the form as

appropriate and click Save.

Deleting a contact

Click a contacts name

followed by Edit. Then click

Delete to remove the entry

from the favorites list.

Adding a contact

Click Add contact and fill in

the form that pops up. Then

click Save to store the contact

in the favorites list.

Storing a contact in a folder

Choose the appropriate folder

from the drop down list.

No folder means that the contact

will be stored at the top level.

Adding a contact method

You can store more than one contact method for each contact, e.g. video, telephone and mobile.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Web interface

Favorite list folders

The entries in the favorites list can be organized in folders.

Navigate to: Call Control > Favorites Management

Editing folders

i. Click Edit folders.

ii. Click the name of an existing

folder to view and edit its details;

or click Add folder and fill in its

details to create at new folder.

iii. Click Save folder to store the

details; or click Delete folder

to remove the folder and all its

contacts and sub-folders.

Opening a folder

Click the folder name to open the folder and show its list of contacts.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Web interface

System configuration

The system settings are grouped in several categories. When you choose a category in the left pane all related settings appear to the right.

Each system setting is further described in the

► System settings c hap ter.

Navigate to: Configuration > System Configuration

Searching for settings

Enter as many letters as needed in the search field.

All settings containing these letters will be highlighted.

Selecting a category

The configuration shown in the illustration serve as an example.

Your system may be configured differently.

The system settings are structured in several categories.

Choose a category to display the related settings.

Expanding and collapsing lists

Use the buttons to expand and collapse all or individual lists.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Setting passwords

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Web interface

Changing system settings

All system settings can be changed from the System Configuration page. The value space for a setting is specified either as a drop-down list or with explanatory text following a text input field.

Different settings may require different user credentials. In order to be sure that an administrator is able to change all system settings, the user must possess all user roles.

You can read more about user administration and user roles in the ► User administration c hap ter.

Navigate to: Configuration > System Configuration

Drop-down list

Click the arrow to open the drop-down list. Choose the preferred value and click

Save for the change to take effect.

Text input field

Enter text in the input field and click Save for the change to take effect.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

Web interface

System settings

Setting passwords

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Web interface

Setting the Administrator Settings menu password

When starting up the video conference system for the first time anyone can access the Administrator Settings menu with either the remote control or the Touch controller because the menu password is not set.

We strongly recommend that you define a menu password, because the Administrator Settings may severely affect the behavior of the video conference system.

You can read more about password protection in the

► Setting passwords ch apt er.

Navigate to: Configuration > System Configuration

Changing the menu password

Click Set/Change Administrator

Settings menu password to open

this dialog.

Enter a new password in the text input field and click Save to store it.

Use the Unlock button to clear the existing password.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Introduction

Web interface

System settings

Setting passwords

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Web interface

System status

The system status is grouped in several categories. When you choose a category in the left column, the related status appears in the window to the right.

Navigate to: Configuration > System Status

Searching for status entries

Enter as many letters as needed in the search field. All

entries containing these letters will be highlighted.

Selecting a category

The system status is structured in

The status shown in the illustration serve as an example. The status

of your system may be different.

several categories. Choose a categor y

to display the related status information.

Expanding and collapsing lists

Use the buttons to expand and collapse all or individual lists.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

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Web interface

Choosing a wallpaper

You can choose from a set of predefined wallpapers to use as background on your display.

If you want the company logo or another custom picture to be displayed on the main display, you may upload and use a custom wallpaper.

If you use the Touch controller: The custom wallpaper applies to only the main display and will not appear on the Touch controller.

Navigate to: Configuration > Personalization : Wallpaper tab

Uploading a custom wallpaper file

Click Browse... and locate your custom wallpaper image file.

The file format must be .png and the maximum image size is 1920 × 1200 pixels.

Click Upload to save the file to the video system.

Choosing a wallpaper

Choose a wallpaper from the list.

If you have uploaded a custom wallpaper, it will appear in the list together with the predefined wallpapers.

The chosen wallpaper is highlighted.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Choosing a ringtone

You can choose from a set of predefined ringtones. The chosen ringtone can be played back from this page.

Even if the web interface is used to initiate the playback it is the video system that plays back the ringtone; it is not the PC running the web interface.

Navigate to: Configuration > Personalization : Ringtone tab

Choosing a ringtone

Choose a ringtone from the drop-down list, and click Save to make it the active ringtone.

Playing back a ringtone

Click the play button ( ► ) to play back the ringtone.

Use the stop button (  ) to end the playback.

You must save the ringtone before it can be played back.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

Peripherals overview

This page shows an overview of the video input and video output configuration, as well as information about any camera(s), Touch controller or ISDN Link that is connected to your video system.

Managing ISDN Link

If an ISDN Link is paired to the video system it can be managed from this page.

How to configure and use the ISDN Link are described in the ISDN Link documentation on

► http://www.cisco.com/go/isdnlink-docs

Navigate to: Configuration > Peripherals

The peripherals shown in the illustration serve as examples. Your

system may have different peripherals and video input/output configurations.

Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

Contents

Introduction

Web interface

System settings

Setting passwords

Appendices

Web interface

User administration

From this page you can manage the user accounts of your video conference system. You can create new user accounts, edit the details of existing users, and delete users.

The default user account

The system comes with a default administrator user account with full access rights. The username is admin and no password is set.

It is highly recommended to set a password for the admin us er.

Read more about passwords in the ► Setting passwords ch apt er.

About user roles

A user account must hold one or a combination of several user roles.

The following three user roles, with non-overlapping rights, exist:

• ADMIN: A user holding this role can create new users and change most settings. The user neither can upload audit certificates nor change the security audit settings.

• USER: A user holding this role can make calls and search the phone book. The user can modify a few settings, e.g. adjusting the audio volume and changing the menu language.

• AUDIT: A user holding this role can change the security audit configurations and upload audit certificates.

Navigate to: Configuration > User Administration

Default user account

The system comes with admin as the default user account. This user has full access rights.

An administrator user account with full access rights, like the default admin user, must possess all the three roles.

+ 97 hidden pages

Cisco C20 TelePresence System, TelePresence Quick Set C20, TelePresence Profiles C20 Administrator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

User documentation

Software

Web interface

Starting the web interface

Changing the system password

The interactive menu

System information

Placing a call

Sharing content

Controlling and monitoring a call

Controlling the camera

Local layout control

Capturing snapshots

Managing the favorites list

Favorite list folders

System configuration

Changing system settings

Setting the Administrator Settings menu password

System status

Choosing a wallpaper

Choosing a ringtone

Peripherals overview

User administration