Cisco Systems 9971 E-1 User Manual
EFT Draft - CISCO CONFIDENTIAL
CONTENTS
Preface xi
Overview xi
Audience xi
Organization xi
Related Documentation xiii
Obtaining Documentation, Obtaining Support, and Security Guidelines xiii
Document Conventions xiv
CHAPTER
1 An Overview of the Cisco Unified IP Phone 1-1
Understanding the Cisco Unified IP Phone 8961, 9951, and 9971 1-2
What Networking Protocols are Used? 1-10
What Features are Supported on the Cisco Unified IP Phone 8961, 9951, and 9971? 1-13
Feature Overview 1-13
Configuring Telephony Features 1-14
Configuring Network Parameters Using the Cisco Unified IP Phone 1-14
Providing Users with Feature Information 1-15
Understanding Security Features for Cisco Unified IP Phones 1-15
Overview of Supported Security Features 1-16
Understanding Security Profiles 1-19
Identifying Secure (Encrypted) Phone Calls 1-19
Establishing and Identifying Secure Conference Calls 1-19
Establishing and Identifying Secure Calls 1-20
Call Security Interactions and Restrictions 1-20
Supporting 802.1X Authentication on Cisco Unified IP Phones 1-22
Overview 1-22
Required Network Components 1-22
Best Practices—Requirements and Recommendations 1-22
Security Restrictions 1-23
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Overview of Configuring and Installing Cisco Unified IP Phones 1-23
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-24
Checklist for Configuring the Cisco Unified IP Phone 8961, 9951, and 9971 in Cisco Unified
Communications Manager
1-25
Installing Cisco Unified IP Phones 1-28
Checklist for Installing the Cisco Unified IP Phone 8961, 9951, and 9971 1-28
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
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Contents
EFT Draft - CISCO CONFIDENTIAL
Terminology Information 1-30
CHAPTER
2 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1
Understanding Interactions with Other Cisco Unified IP Telephony Products 2-1
Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications
Manager
2-2
Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2
Providing Power to the Cisco Unified IP Phone 2-3
Power Guidelines 2-4
Power Outage 2-4
Reducing Power Consumption on the Phone 2-4
Power Negotiation over LLDP 2-5
Obtaining Additional Information About Power 2-5
Understanding Phone Configuration Files 2-6
Understanding the Phone Startup Process 2-7
Adding Phones to the Cisco Unified Communications Manager Database 2-9
Adding Phones with Auto-Registration 2-10
Adding Phones with Auto-Registration and TAPS 2-11
Adding Phones with Cisco Unified Communications Manager Administration 2-12
Adding Phones Using BAT Phone Template 2-12
CHAPTER
Determining the MAC Address for a Cisco Unified IP Phone 2-13
3 Setting Up the Cisco Unified IP Phone 3-1
Before You Begin 3-1
Network Requirements 3-1
Cisco Unified Communications Manager Configuration 3-2
Understanding the Cisco Unified IP Phone Components 3-2
Network and Computer Ports 3-3
Handset Rest 3-3
Speakerphone 3-4
Accessory Support on the Cisco Unified IP Phone 8961, 9951, and 9971 3-4
USB Port Data Information 3-5
External Speakers and Microphone 3-5
Headsets 3-5
Audio Quality Subjective to the User 3-6
Wired Headsets 3-6
USB Headsets 3-6
Analog Headsets 3-7
Wireless Headsets 3-8
iv
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
EFT Draft - CISCO CONFIDENTIAL
Using Bluetooth Wireless Headsets 3-8
Handsfree Profile 3-8
Important Note about Headset Types 3-10
Using External Devices 3-11
Installing the Cisco Unified IP Phone 3-11
Connecting the Footstand 3-19
Phone Display Viewing Angle 3-20
Securing the Phone with a Cable Lock 3-20
Mounting the Phone to the Wall 3-20
Verifying the Phone Startup Process 3-21
Configuring Startup Network Settings 3-21
Configuring Security on the Cisco Unified IP Phone 3-21
Contents
CHAPTER
CHAPTER
4 Setting Up the Cisco Unified IP Color Key Expansion Module 4-1
Installing a Key Expansion Module on the Cisco Unified IP Phone 4-2
Power Information 4-2
Connecting a Single KEM to the Cisco Unified IP Phone 4-3
Connecting Two or More KEMs to the Phone Using the KEM Spine Connector 4-4
Other Methods for Connecting KEMs to the Phone 4-5
Configuring the Key Expansion Module in Cisco Unified Communications Manager Administration 4-5
Key Expansion Module Settings on the Phone 4-6
Upgrading the Key Expansion Module 4-6
Removing a Key Expansion Module 4-7
Troubleshooting 4-7
5 Setting Up the Cisco Unified Video Camera 5-1
Configuring the Cisco Unified Video Camera 5-1
Attaching the Cisco Unified Video Camera 5-2
Adjusting the Camera Settings 5-2
Adjusting the Camera View Area 5-2
Adjusting the Brightness Setting 5-3
Adjusting Auto Transmit Setting 5-3
CHAPTER
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Post-Installation Steps 5-4
Using the Cisco Unified Video Camera 5-4
6 Understanding the VoIP Wireless Network 6-1
Understanding the Wireless LAN 6-1
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
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