Cisco Systems 9971 E-1 User Manual

EFT Draft - CISCO CONFIDENTIAL

CONTENTS

Preface xi

Overview xi

Audience xi

Organization xi

Related Documentation xiii

Obtaining Documentation, Obtaining Support, and Security Guidelines xiii

Document Conventions xiv

CHAPTER

1 An Overview of the Cisco Unified IP Phone 1-1

Understanding the Cisco Unified IP Phone 8961, 9951, and 9971 1-2

What Networking Protocols are Used? 1-10

What Features are Supported on the Cisco Unified IP Phone 8961, 9951, and 9971? 1-13

Feature Overview 1-13
Configuring Telephony Features 1-14
Configuring Network Parameters Using the Cisco Unified IP Phone 1-14
Providing Users with Feature Information 1-15

Understanding Security Features for Cisco Unified IP Phones 1-15

Overview of Supported Security Features 1-16
Understanding Security Profiles 1-19
Identifying Secure (Encrypted) Phone Calls 1-19

Establishing and Identifying Secure Conference Calls 1-19
Establishing and Identifying Secure Calls 1-20
Call Security Interactions and Restrictions 1-20

Supporting 802.1X Authentication on Cisco Unified IP Phones 1-22

Overview 1-22
Required Network Components 1-22
Best Practices—Requirements and Recommendations 1-22

Security Restrictions 1-23

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Overview of Configuring and Installing Cisco Unified IP Phones 1-23

Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-24

Checklist for Configuring the Cisco Unified IP Phone 8961, 9951, and 9971 in Cisco Unified
Communications Manager

1-25

Installing Cisco Unified IP Phones 1-28

Checklist for Installing the Cisco Unified IP Phone 8961, 9951, and 9971 1-28

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Contents

EFT Draft - CISCO CONFIDENTIAL

Terminology Information 1-30

CHAPTER

2 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1

Understanding Interactions with Other Cisco Unified IP Telephony Products 2-1

Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications
Manager

2-2

Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2

Providing Power to the Cisco Unified IP Phone 2-3

Power Guidelines 2-4
Power Outage 2-4
Reducing Power Consumption on the Phone 2-4
Power Negotiation over LLDP 2-5
Obtaining Additional Information About Power 2-5

Understanding Phone Configuration Files 2-6

Understanding the Phone Startup Process 2-7

Adding Phones to the Cisco Unified Communications Manager Database 2-9

Adding Phones with Auto-Registration 2-10
Adding Phones with Auto-Registration and TAPS 2-11
Adding Phones with Cisco Unified Communications Manager Administration 2-12
Adding Phones Using BAT Phone Template 2-12

CHAPTER

Determining the MAC Address for a Cisco Unified IP Phone 2-13

3 Setting Up the Cisco Unified IP Phone 3-1

Before You Begin 3-1

Network Requirements 3-1
Cisco Unified Communications Manager Configuration 3-2

Understanding the Cisco Unified IP Phone Components 3-2

Network and Computer Ports 3-3
Handset Rest 3-3
Speakerphone 3-4
Accessory Support on the Cisco Unified IP Phone 8961, 9951, and 9971 3-4
USB Port Data Information 3-5
External Speakers and Microphone 3-5
Headsets 3-5

Audio Quality Subjective to the User 3-6
Wired Headsets 3-6
USB Headsets 3-6
Analog Headsets 3-7
Wireless Headsets 3-8

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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

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EFT Draft - CISCO CONFIDENTIAL

Using Bluetooth Wireless Headsets 3-8
Handsfree Profile 3-8
Important Note about Headset Types 3-10

Using External Devices 3-11

Installing the Cisco Unified IP Phone 3-11

Connecting the Footstand 3-19

Phone Display Viewing Angle 3-20

Securing the Phone with a Cable Lock 3-20
Mounting the Phone to the Wall 3-20

Verifying the Phone Startup Process 3-21

Configuring Startup Network Settings 3-21

Configuring Security on the Cisco Unified IP Phone 3-21

Contents

CHAPTER

CHAPTER

4 Setting Up the Cisco Unified IP Color Key Expansion Module 4-1

Installing a Key Expansion Module on the Cisco Unified IP Phone 4-2

Power Information 4-2
Connecting a Single KEM to the Cisco Unified IP Phone 4-3
Connecting Two or More KEMs to the Phone Using the KEM Spine Connector 4-4
Other Methods for Connecting KEMs to the Phone 4-5

Configuring the Key Expansion Module in Cisco Unified Communications Manager Administration 4-5

Key Expansion Module Settings on the Phone 4-6

Upgrading the Key Expansion Module 4-6

Removing a Key Expansion Module 4-7

Troubleshooting 4-7

5 Setting Up the Cisco Unified Video Camera 5-1

Configuring the Cisco Unified Video Camera 5-1

Attaching the Cisco Unified Video Camera 5-2

Adjusting the Camera Settings 5-2

Adjusting the Camera View Area 5-2
Adjusting the Brightness Setting 5-3
Adjusting Auto Transmit Setting 5-3

CHAPTER

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Post-Installation Steps 5-4

Using the Cisco Unified Video Camera 5-4

6 Understanding the VoIP Wireless Network 6-1

Understanding the Wireless LAN 6-1

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

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