Cisco 860, 860S Reference Manual
Cisco Webex Wireless Phone 860 and 860S Quick Reference Guide
Your Phone
1. Headset jack, barcode scanner (860S
only), and programmable button (by default
Emergency)
2. Front camera and receive speaker
3. Programmable button (by default PTT) and
power button
4. USB charging port, microphone, and charger
contacts
5. Programmable buttons (by default: Scanner for
860S, Volume up, and Volume down)
6. Rear camera, rear microphone, flash lens/
torch, and programmable button (by default
Fingerprint)
7. Rear speaker, battery latch, and rechargeable
battery pack.
8. Barcode scanner (860S only)
Turn On Your Phone
Press and hold the Power button until the phone
vibrates and the rst screen displays.
Unlock Your Phone
1. If the phone screen is in sleep mode, briefly
press the Power button.
2. From the lock screen, swipe up on the Lock
icon.
3. Enter your PIN or password and tap Enter .
OR: For 860 and 860S only—If congured, press
the programmed Fingerprint button.
Lock Your Phone
Briey press the Power button.
Turn Off Your Phone
1. Press and hold the Power button.
2. Tap Power off .
Make a Call from the Keypad Tab
1. Access the Cisco Phone app.
2. Tap Keypad .
3. Enter a phone number.
4. Tap Answer/Call .
Answer a Call
Swipe Answer/Call to the right.
Mute Your Microphone
1. From the active call screen, tap Mute .
2. To unmute your microphone, tap Mute
again.
Change Your Audio Option
1. From the active call screen, tap Audio
options .
2. Select the desired available audio option:
Headphones , Speaker , Bluetooth ,
or Phone .
Hold a Call
1. From the active call screen, tap Hold .
2. To return to the held call, tap Hold .
Transfer a Call to Another Person
1. From the active call screen, tap More .
2. Tap Transfer to number.
3. Enter the number to call or select an entry
from your recent Calls .
4. Tap Tr ansfe r .
Copyright © 2021 Cisco Systems, Inc. All rights reserved.
Jan 2021
Cisco Webex Wireless Phone 860 and 860S Quick Reference Guide
Add a Call to Create a Conference
1. From the active call screen, tap More .
2. Tap Add call.
3. Enter a number to call.
4. Tap Add .
5. After the person answers, tap More.
6. Tap Merge.
7. Tap the held call that you want to join into the
conference.
8. Tap Merge.
9. Repeat steps 1-8 for each additional
participant.
Access Other Apps During an Active Call
1. To leave the active call screen, tap Home .
Back , or Recent apps .
2. Use the desired app.
3. To return to the active call screen, swipe
down on the status bar and tap the active call
notification.
View Your Recent or Missed Calls
1. Access the Cisco Phone app.
2. Tap Calls .
3. Tap Recents or Missed.
Add a New Local Contact
1. Access the Cisco Phone app.
2. Tap Contacts .
3. Tap Add .
4. Enter the contact information.
5. Tap Save.
Access Voicemail
1. Choose one of the following:
x Swipe down on the status bar and tap the
Voicemail waiting notification.
x If configured, tap 1 on the Cisco Phone
app Keypad to dial the voicemail
retrieval number.
2. Follow the prompts to retrieve the voicemail.
OR: If visual voicemail is congured—From the
Cisco Phone app, tap Voicemail .
Forward Calls from Your Phone
1. Access the Cisco Phone app.
2. Tap the Overflow menu.
3. Select Features > Call forward.
4. Swipe the Enable call forward slider to the
right .
5. Enter the number to receive your calls, or
select an entry from your Contacts list.
Turn Off Call Forward from Your Phone
1. Access the Cisco Phone app.
2. Tap the Overflow menu.
3. Select Features > Call forward.
4. Swipe the Enable call forward slider to the
left .
(If Configured) Send a Push to Talk
(PTT) Broadcast
1. If your phone is password protected, unlock
the phone.
2. If you are not on the desired channel,
access the PTT app and tap the desired
channel from the Channels tab or click
a leg of a conversation from the Activity
tab.
3. Press and hold the programmed PTT
button.
4. After you hear a beep, hold the phone
microphone approximately two inches (five
centimeters) from your mouth and speak.
5. Release the PTT button.
(If Configured) Activate the Panic Alarm
Press the programmed red Emergency button
on the top right of the phone, as directed.
Copyright © 2021 Cisco Systems, Inc. All rights reserved.
6. Tap Enter.
Jan 2021
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